.css-13im106{color:var(--chakra-colors-textBase);position:absolute;width:1px;height:1px;padding:var(--chakra-space-0);margin:-1px;overflow:hidden;border:0;} Healthdirect Free Australian health advice you can count on.

Free Australian health advice you can count on.

Travellers Aid Australia - Southern Cross Station

Disability aids and equipment

Choose another service

03 9600 1174

( http://www.travellersaid.org.au )

Southern Cross Station / under the Bourke Street Bridge, opposite Luggage Hall, 99 Spencer Street DOCKLANDS VIC 3008

Opening times

Book an appointment.

For information about this service, or to book an appointment, please call.

About this service

Teletypewriter (tty) facilities, baby change facility, no appointment needed.

You don't need an appointment. Walk-ins accepted.

You won't need to pay.

Additional information

Other services at this location.

  • Health information and referral
  • Alcohol and drug information

Share this on

* Details may vary. Please call the service before visiting to double check details.

Notice an error on this listing?

If you need to get in touch with this service, please use the contact details above.

Help us to keep Service Finder up to date.

Please provide specific details about what is incorrect (e.g. opening hours are incorrect, phone number disconnected, etc) and the required changes to be made, if you know them.

Please read and accept our terms of use and privacy policy

betterhealth.vic.gov.au

Travellers Aid

Actions for this page, description.

Travellers Aid is about access and inclusion to enable travellers with mobility challenges to fully participate in life activities through the use of public transport.

Services provided

  • Connection assistance External Link – buggy, wheelchair assistance and personal guidance services (Southern Cross and Seymour stations), wheelchair assistance at Ballarat station)
  • Mobility equipment hire External Link – including electric scooters, manual wheelchairs, prams and strollers, walking canes, frames and sticks, crutches and ID symbol canes (Flinders Street and Southern Cross stations)
  • Luggage storage External Link
  • Companion service External Link
  • Crisis travel External Link (available from Southern Cross station)
  • Personal care External Link – includes mealtime support, personal care, toilet assistance, communication assistance, fully accessible bathroom facilities, wheelchair and scooter recharging (Flinders Street and Southern Cross stations)
  • Backpacker services External Link – including hot showers and change rooms
  • Station lounges External Link – including adult and baby change tables, breast-feeding room, drinking water and bathroom facilities (showers, change rooms).

Eligibility

Available to anyone in need regardless of background. Services operate at four station sites in metropolitan Melbourne (Southern Cross and Flinders Street) and regional Victoria (Ballarat and Seymour).

Emergency relief is available to travellers who are disadvantaged, stranded, vulnerable, distressed, homeless, at risk of homelessness or who face unexpected emergency situations.

How to access

  • Tel. (03) 9654 2600 (Head Office)
  • Tel. (03) 9670 2072 (Southern Cross Station)
  • Tel. (03)9068 8187 (Flinders Street Station)
  • Tel. (03)5793 6210 (Seymour Station)
  • Tel. 0491 767 177 (Ballarat Station)

Visit the Travellers Aid website External Link .

The National Relay Service is available to help callers with a hearing or speech impairment:

  • TTY users: phone 13 36 77 , then ask for (03) 9654 2600
  • Speak and listen users (speech-to-speech relay): phone 1300 555 727 , then ask for (03) 9654 2600
  • Internet relay users: connect to the National Relay Service External Link , then ask for (03) 9654 2600 .

The Translating and Interpreting Service (TIS) is available, 24 hours 7 days a week, for callers who speak other languages. Call 131 450 .

The following Travellers Aid services are free:

  • Connection assistance – buggy transport, wheelchair assistance and personal guidance
  • Travellers Aid Access Service
  • Personal care

Visit Travellers Aid for a list of other services External Link (such as mobility equipment hire, showers and rest rooms, beverages and luggage storage services).

Calls are charged at the cost of a local call.

Calls from mobile phones may be charged at a higher rate.

  • Some services – such as the companion service or buggy or personal guide service – must be booked in advance.
  • To make a booking for the Companion Service External Link , call 1300 700 399
  • To request mobility equipment External Link , call Southern Cross Station on (03) 9670 2072 , call Flinders Street Station on (03) 9068 8187 .
  • Contact via website External Link for general comments and feedback
  • Onboard Experience
  • Train Journeys
  • Holiday Packages
  • Train & Cruise
  • Train Journey
  • Before You Go
  • Frequently Asked Questions
  • Stations & Terminals
  • Travel Update
  • Special Offers
  • Join The Travel Club
  • Newsletter Sign-Up
  • Rail Holiday Brochures
  • Journey Beyond Group
  • Gift Vouchers

travel aid southern cross station

Melbourne Southern Cross Station

Cnr Collins & Spencer Street, Melbourne, Victoria

The Overland arrives and departs from Platform 2. A Hospitality Attendant is situated at the turnstiles from 6:45 am. Luggage check in is available from 6am and closes exactly 30 minutes prior to departure.

Guests need to go to the Luggage Hall located near Platform 2 to check in Luggage. Guests must have a ticket / smartphone to show their booking confirmation. The Luggage Hall will only check in luggage items. Non-luggage items such as bikes etc. must be taken directly to the train. Guests with non-luggage items are advised to speak to the Hospitality Attendant at the turnstiles.

Travellers Aid is available to assist any guests with mobility issues. It is advisable to pre-arrange the service for guests by calling 03 9670 2072 Facilities at Southern Cross Station.

travel aid southern cross station

Sign up to receive the latest news and offers

Ready to book.

To see all available options for The Overland, please press the button below to be redirected to our online booking engine.

Great Southern Rail Journeys are only available in January and December

To book this package please call or email [email protected] .

Travelers Aid International

You Can Make a Difference. Become a Volunteer!

Several of our social service agencies use volunteers to supplement their professional administrative staff and on the frontlines, performing duties such as serving meals. An additional 150 volunteers helped at these agencies.

The “job” is rewarding and always interesting. Our volunteers, who enjoy traveling themselves and come from diverse backgrounds, find that providing “A Helping Hand Along the Way” is a great way to give back.

If you are interested in becoming a Travelers Aid volunteer, complete the form below.

  • Name First Last
  • Desired city or location for your volunteer service: * Albany, NY Atlanta, GA Baltimore, MD Birmingham, AL Charlotte, NC Chicago, IL - O'Hare Airport Chicago, IL - Social Services Daytona Beach, FL Detroit, MI Dallas/Fort Worth, TX Gainesville, FL Green Bay, WI Green River, WY Hartford, CT - Bradley Airport Honolulu, HI Houston, TX - Houston Bush Airport Houston, TX - Hobby Airport Lake City, FL Las Vegas, NV Milwaukee, WI Montgomery, AL Nashville, TN - Nashville Airport Nashville, TN - Social Services New Orleans, LA New York, NY - JFK Int'l Airport Newark, NJ - Newark Liberty Int'l Airport Oklahoma City, OK - Oklahoma City Airport Oklahoma City, OK - Social Services Ontario, CA - Ontario Int'l Airport Philadelphia, PA - 30th Street Station Philadelphia, PA - Social Services Phoenix, AZ Raleigh, NC San Diego, CA - Cross-border Terminal San Diego, CA - San Diego Santa Fe Depot San Diego, CA - Social Services San Francisco, CA - SFO Airport San Rafael, CA Spartanburg, SC St. Petersburg, FL Tampa, FL - Tampa Airport Tampa, FL - Social Services Washington, DC - Dulles Int'l Airport Washington, DC - Reagan Int'l Airport Washington, DC - Union Station Wilkes-Barre, PA San Juan, Puerto Rico Toronto, CA - Union Station Melbourne, AUS - Bourke Street Station Melbourne, AUS - Southern Cross Station Melbourne, AUS - Flinders Street Station
  • Describe the volunteer position desired or talents you have to offer:

Join Our Mailing List!

  • Name * Name
  • Phone Phone

Newsletter Sign Up

The “Travelers Aid” logo is a registered trademark of Travelers Aid International, Inc. 2024. All rights reserved.

' title=

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

Cookie and Privacy Settings

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visit to our site you can disable tracking in your browser here:

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

The following cookies are also needed - You can choose if you want to allow them:

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Insert/edit link

Enter the destination URL

Or link to existing content

Schedules & Route Maps

SMART Transit east and west routes take you to popular destinations throughout the City of Moscow. Buses stop at medical offices, shopping areas, schools (including the University of Idaho campus) and high-density housing developments.

Everyone rides FREE!

Hours of Operation: Monday – Friday 6:40am – 7:00pm Saturday 7:30am – 2:00pm

Current alerts and announcements

  • RIDER ALERT! College & Deakin stop is out of service today 3/11 and will re-open mid-day 3/12 due to an emergency road closure
  • RIDER ALERT! Closed Monday, Feb. 19th for President’s Day.
  • RIDER ALERT! Closed Christmas Day (12/25) and New Year’s Day (1/1)

There are two fixed routes. Both routes connect at Moscow’s Intermodal Transit Center at 1006 Railroad Street. 

Download current route maps and schedules

Single route schedule, west side loop.

Covers the west side of Moscow and the University of Idaho campus. Common stops include:

  • Student Union Building (ISUB) and residence halls along Sixth Street
  • Moscow Family Medicine QuickCARE
  • Palouse Mall
  • Downtown Moscow
  • Gritman Medical Center

East side loop 

Covers the east side of Moscow from the UI campus. Common stops include:

  • Moscow High School
  • East City Park
  • Aquatic Center
  • Moscow Junior High School
  • Skateboard Park
  • Latah County Fairgrounds
  • Eastside Marketplace 
  • Styner Avenue

Buses depart the Intermodal Transit Center at 10 minutes and 40 minutes after the hour.

Most stops are served every half hour. 

Download current map and schedule poster

West side loop schedule.

Transit Center

6:40, 7:10, 7:40, 8:10, 8:40, 9:10, 9:40, 10:10, 10:40, 11:10, 11:40, 12:10, 12:40, 1:10, 1:40, 2:40, 3:40, 4:40, 5:40, 6:40

College & Deakin Ave.

6th & Deakin

6:41, 7:41, 8:41, 9:41, 10:41, 11:41, 12:41, 1:41, 2:41, 3:41, 4:41, 5:41, 6:41

Ash & University Ave.

7:11, 8:11, 9:11, 10:11, 11:11, 12:11, 1:11, 2:11, 3:11, 4:11, 5:11, 6:11

7:12, 8:12, 9:12, 10:12, 11:12, 12:12, 1:12, 2:12, 3:12, 4:12, 5:12, 6:12

6:42, 7:42, 8:42, 9:42, 10:42, 11:42, 12:42, 1:42, 2:42, 3:42, 4:42, 5:42, 6:42

Wallace Complex

7:12, 7:42, 8:12, 8:42, 9:12, 9:42, 10:12, 10:42, 11:12, 11:42, 12:12, 12:42, 1:12, 1:42, 2:12, 2:42, 3:12, 3:42, 4:12, 4:42, 5:12, 5:42, 6:12, 6:42

6th & Perimeter

7:13, 7:43, 8:13, 8:43, 9:13, 9:43, 10:13, 10:43, 11:13, 11:43, 12:13, 12:43, 1:13, 1:43, 2:13, 2:43, 3:13, 3:43, 4:13, 4:43, 5:13, 5:43, 6:13, 6:43

6:46, 7:46, 8:46, 9:46, 10:46, 11:46, 12:46, 1:46, 2:46, 3:46, 4:46, 5:46, 6:46

Moscow Family Medicine/QuickCare

6:47, 7:47, 8:47, 9:47, 10:47, 11:47, 12:47, 1:47, 2:47, 3:47, 4:47, 5:47, 6:47

6:50, 7:15, 7:50, 8:15, 8:50, 9:15, 9:50, 10:15, 10:50, 11:15, 11:50, 12:15, 12:50, 1:15, 1:50, 2:50, 3:50, 4:50, 5:50, 6:50

Baker Hill (Wish Medical)

A & Baker

6:51, 7:16, 7:51, 8:16, 8:51, 9:16, 9:51, 10:16, 10:51, 11:16, 11:51, 12:16, 12:51, 1:16, 1:51, 2:16, 2:51, 3:16, 3:51, 4:16, 4:51, 5:16, 5:51, 6:16, 6:51

A & Peterson

A & Cherry

6:52, 7:17, 7:52, 8:17, 8:52, 9:17, 9:52, 10:17, 10:52, 11:17, 11:52, 12:17, 12:52, 1:17, 1:52, 2:17, 2:52, 3:17, 3:52, 4:17, 4:52, 5:17, 5:52, 6:17, 6:52

A & Lily

6:53, 7:18, 7:53, 8:18, 8:53, 9:18, 9:53, 10:18, 10:53, 11:18, 11:53, 12:18, 12:53, 1:18, 1:53, 2:18, 2:53, 3:18, 3:53, 4:18, 4:53, 5:18, 5:53, 6:18, 6:53

A & Almon

7:19, 8:19, 9:19, 10:19, 11:19, 12:19, 1:19, 2:19, 3:19, 4:19, 5:19, 6:19

Almon & E

7:20: 8:20, 9:20, 10:20, 11:20, 12:20 1:20, 2:20, 3:20, 4:20, 5:20, 6:20

E & Main (Rosauers)

7:21, 8:21, 9:21, 10:21, 11:21, 12:21, 1:21

2nd & Main

6:55, 7:22, 7:55, 8:22, 8:55, 9:22, 9:55, 10:22, 10:55, 11:22, 11:55, 12:22, 12:55, 1:22, 1:55, 2:22, 2:55, 3:22, 3:55, 4:22, 4:55, 5:22, 5:55, 6:22, 6:55

Friendship Square

6:56, 7:24, 7:56, 8:24, 8:56, 9:24, 9:56, 10:24, 10:56, 11:24, 11:56, 12:24, 12:56, 1:24, 1:56, 2:56, 3:56, 3:56, 4:56, 5:56, 6:56

8th & Main (Gritman Medical Center)

6:57, 7:25, 7:57, 8:25, 8:57, 9:25, 9:57, 10:25, 10:57, 11:25, 11:57, 12:25, 12:57, 1:25, 1:57, 2:25, 2:57, 3:25, 3:57, 4:25, 4:57, 5:25, 5:57, 6:25, 6:57

Friendship Square stop not serviced during Saturday Farmers’ Market May through Oct

East Side Loop Schedule

6:40, 7:10, 7:40, 8:10, 8:40, 9:10, 9:40, 10:10, 10:40, 11:10, 11:40, 12:10, 12:40, 1:10, 1:40, 2:10, 3:10, 4:10, 5:10, 6:10

College & Deakin

6:41, 7:10, 7:41, 8:10, 8:41, 9:10, 9:41, 10:10, 10:41, 11:10, 11:41, 12:10, 12:41, 1:10, 1:41, 2:10, 2:41, 3:10, 3:41, 4:10, 4:41, 5:10, 5:41, 6:10, 6:41

6:41, 7:11, 7:41, 8:11, 8:41, 9:11, 9:41, 10:11, 10:41, 11:11, 11:41, 12:11, 12:41, 1:11, 1:41, 2:11, 3:11, 4:11, 5:11, 6:11

Almon & A

8:42, 9:42, 10:42, 11:42, 12:42, 1:42, 2:42, 3:42, 4:42, 5:42, 6:42

8:43, 9:43, 10:43, 11:43, 12:43, 1:43, 2:43, 3:43, 4:43, 5:43, 6:43

8:44, 9:44 10:44, 11:44, 12:44, 1:44, 2:14, 3:14, 4:14, 5:14, 6:14

D & Jefferson

8:45, 9:45, 10:45, 11:45, 12:45, 1:45, 2:45, 3:45, 4:45, 5:45, 6:45

D & Howard

8:46, 9:46, 10:46, 11:46, 12:46, 1:46, 2:46, 3:46, 4:46, 5:46, 6:46

Moscow High School / 1912 Center

3rd & Polk

7:13, 8:13, 9:13, 10:13, 11:13, 12:13, 1:13, 2:13, 3:13, 4:13, 5:13, 6:13

3rd & Lincoln

7:14, 8:14, 9:14, 10:14, 11:14, 12:14, 1:14, 2:14, 3:14, 4:14, 5:14, 6:14

1st & Hayes

Hayes & D St.

6:45, 7:15, 7:45, 8:15, 8:45, 9:15, 9:45, 10:15, 10:45, 11:15, 11:45, 12:15, 12:45, 1:15, 1:45, 2:15, 2:45, 3:15, 3:45, 4:15, 4:45, 5:15, 5:45, 6:15, 6:45

Hayes & F St.

F St. & Orchard

6:46, 7:16, 7:46, 8:16, 8:46, 9:16, 9:46, 10:16, 10:46, 1:16, 11:46, 12:16, 12:46, 1:16, 1:46, 2:16, 2:46, 3:16, 3:46, 4:16, 4:46, 5:16, 5:46, 6:16, 6:46

F St. & Mountain View

6:47, 7:17, 7:47, 8:17, 8:49, 9:17, 9:49, 10:17, 10:49, 11:17, 11:49, 12:17, 12:49, 1:17, 1:49, 2:19, 3:19, 4:19, 5:19, 6:19

Mountain View Skate Park

Mountain View & Rolling Hills

6th & Mountain View

6:48, 7:18, 7:48, 8:18, 8:48, 9:18, 9:48, 10:18, 10:48, 11:18, 11:48, 12:18, 12:48, 1:18, 1:48, 2:18, 2:48, 3:18, 3:48, 4:18, 4:48, 5:18, 5:48, 6:18, 6:48

6th & Park

6:49, 7:19, 7:49, 8:19, 8:49, 9:19, 9:49, 10:19, 10:49, 11:19, 11:49, 12:19, 12:49, 1:19, 1:49, 2:19, 2:49, 3:19, 3:21, 4:19, 4:49, 5:19, 5:49, 6:19, 6:49

Blaine Street at 6th Street

7th & Blaine

6:50, 7:20, 7:50, 8:20, 8:50, 9:20, 9:50, 10:20, 10:50, 11:20, 11:50, 12:20, 12:50, 1:20, 1:50, 2:20, 2:50, 3:20, 3:50, 4:20, 4:50, 5:20, 5:50, 6:20, 6:50

Blaine & Mabelle

Blaine & White Ave. (Eastside Marketplace)

6:51, 7:21, 7:51, 8:21, 8:51, 9:21, 9:51, 10:21, 10:51, 11:21, 11:51, 12:21, 12:51, 1:21, 1:51, 2:21, 2:51, 3:21, 3:51, 4:21, 4:51, 5:21, 5:51, 6:21, 6:51

Styner & Northwood

6:53, 7:23, 7:53, 8:23, 8:53, 9:23, 9:53, 10:23, 10:53, 11:23, 11:53, 12:23, 12:53, 1:23, 1:53, 2:23, 2:53, 3:23, 3:53, 4:23, 4:53, 5:23, 5:53, 6:23, 6:53

Styner & Hawthorne

Styner & Main

6:54, 7:24, 7:54, 8:24, 8:54, 9:24, 9:54, 10:24, 10:54, 11:24, 11:54, 12:24, 12:54, 1:24, 1:54, 2:24, 2:54, 3:24, 3:54, 4:24, 4:54, 5:24, 5:54, 6:24, 6:54

Need curb-to-curb service?

If you need a more personalized transit option than fixed-route buses, consider using Dial-A-Ride . It offers curb-to-curb service with pickups at prescheduled times.

Intercity travel

Starting may 15, 2023, smart transit is no longer selling northwestern trailways intercity bus tickets.

You may purchase tickets directly from the intercity carriers:

  • Northwestern Trailways (800-366-3830)
  • Salt Lake Express

Contact the carriers or visit their websites for information about routes, schedules, baggage, and more.

When you buy tickets online, most exchanges, refunds, and customer service inquiries must also be made online.

Districts [ edit ]

Map

Central Moscow districts [ edit ]

Outlying districts [ edit ], understand [ edit ].

travel aid southern cross station

Moscow is the financial and political centre of Russia and the countries formerly comprising the Soviet Union. It has a population of around 13 million and an area of 2,511 square kilometres (970 sq mi) after an expansion in 2012. One-tenth of all Russian citizens live in the Moscow metropolitan area. Moscow is the second most populous city in Europe, after Istanbul , and has the most populous metropolitan area in Europe, with some 21 million residents. Moscow is in the UTC+3 time zone; there is no daylight saving time.

Many years since the break up of the Soviet Union, the economy has improved, and the modern era has brought upon a wide variety of construction projects, modern architecture and newer transport systems replacing the derelict ones during Soviet times.

Geography [ edit ]

Moscow is a large metropolis on the Moskva River, which bends its way through the city. The historical center is on the northern bank of the river. The other major waterway is the Yauza River, which flows into the Moskva east of the Kremlin.

Much of Moscow's geography is defined by the 3 'Ring Roads' that circle the city at various distances from the centre, roughly following the outline of the walls that used to surround Moscow. With Red Square and the Kremlin forming the very centre, the innermost ring road is the Boulevard Ring ( Bulvarnoye Koltso ), built in the 1820s where the 16th century walls used to be. It runs from the Christ the Savior Cathedral in south-west central Moscow, to the mouth of the Yauza in south-east central Moscow.

The next ring road, the Garden Ring ( Sadovoe Koltso ), derives its name from the fact that landowners near the road in Tsarist times were obligated to maintain gardens to make the road attractive. In Soviet times, the road was widened, and there are now no gardens there.

The Third Ring Road, completed in 2004, is not much use for tourists but is a heavily used motorway which absorbs a bit of Moscow's traffic. It roughly follows the outline of Kamer-Kollezhsky val , the customs boundary of Moscow in the 18th – early 20th century. The outer edge of Moscow is largely defined by the Moscow Ring Road (widely known by its abbreviation: MKAD-Moskovskaya kolcevaya avto doroga), a motorway which is 108 km (67 mi) long and encircles the entire city (similar to London's M25 and Paris' Périphérique ).

Climate [ edit ]

The climate of Moscow features warm summers and long, cold winters.

Get in [ edit ]

See Russia#Get in for visa requirements to Russia.

By train [ edit ]

travel aid southern cross station

Moscow is a railway hub, with connections to all parts of Russia and far into Europe and Asia. Due to its hub status, Moscow's train stations are often crowded; trains are the usual form of intercity transport for most Russians. The stations have a reputation for being unsafe but paradoxically the threat of terrorism has improved things: security gates, policing and surveillance deter the casual thugs and villains. Guard your valuables and yourself as you would in any big city.

All long-distance trains are operated by Russian Railways and its subsidiaries, except for a few international trains with other operators. Tickets can be bought at stations or online . For domestic trains, you can show the ticket officer your online boarding pass; however, international trains require a printed ticket. There are usually ticket counters with English-speaking personnel - they may be marked as such, or the clerk may direct you to another counter if they can't cope with your English. See Russia#By train 2 for more details on travelling in Russia by train.

From Europe [ edit ]

All trains from Europe halted since 2020

Train stations in Moscow [ edit ]

Moscow has 10 train stations, 9 of which are near metro stations close to the center of Moscow. Be sure to note the station from which your train is departing, which will be indicated on the ticket, or online . Three stations ( Leningradsky , Yaroslavsky , and Kazansky ) are on one huge square, informally known as the "Three Stations' Square". A running joke among Moscow taxi drivers since the Soviet times is to be able to pick up a fare from one of them to the other, taking the unwary tourist on an elaborate ride in circles. Be prepared for enormous queues trying to enter or exit the Metro at peak times, as people are getting off or on the commuter trains.

By car [ edit ]

Many entry points to Moscow over the Ring Road and into the city feature rotating roadblocks, where teams of traffic police may stop a vehicle, especially if it is not featuring Moscow plates. You may be stopped and questioned but you'll be allowed to proceed if you have all the proper documents.

Foreign cars, especially expensive cars, might attract unwelcome attention, and there is cumbersome paperwork involved to enter Russia by car.

By boat [ edit ]

There is no scheduled passenger service to Moscow by boat; however, cruise ships do provide service to the Northern River Terminal, on the Moscow Canal near the Khimki Reservoir. The pier is not convenient to the city and it can take over 2 hours to reach the city centre by car.

A system of navigable channels and locks connects the Moskva River with the Volga River, which is further connected to the Baltic Sea , White Sea, the Azov, the Black Sea, and the Caspian Sea. In the Soviet times this allowed the official propaganda to refer to Moscow as "a port on the five seas".

By bicycle [ edit ]

Moscow is the easternmost destination of the EuroVelo cycling routes . Eurovelo Route 2 , the Capitals Route, is a 5,500 km (3,400 mi) route starting in Galway , Ireland , passing through Dublin , London , Berlin , Warsaw and Minsk before terminating in Moscow.

By metro [ edit ]

travel aid southern cross station

The Metro is open from 05:30-01:00. Station entrances are closed at 01:00, and at this time the last trains depart from all of the termini stations. After 01:00, many locals will enter the train station using the exits, which are still open. Service on the ring line runs until 01:30, although entrances are closed at 01:00. The down escalators are also shut off at 01:00.

There is signage in the Metro stations in English and the Latin alphabet, but these signs are not everywhere. Each train carriage has a map in Latin script and there is one near the entrance to each station. Note the direction of the train before you alight. It is worth printing a map of the metro system in both Cyrillic and Latin letters to take with you.

All trains in the system have free WiFi onboard, but you will need to have a Russian phone number to get the authorization code to access the WiFi. Some of the older train cars are not climate controlled.

2 or 3 stations may be connected as transfer points but will each have a different name. There are 2 stations called Smolenskaya and 2 stations called Arbatskaya , but the station pairs are not connected to each other despite having the same name. Some of the stations are very deep underground, and transfer times between certain metro lines can take a lot of time. In the city centre, it can save time to go directly to the above-ground entrance of the line you want to take rather than to enter at a connecting station and transfer underground. On the escalators, stand on the right and walk on the left except for peak hours, when standing on the left side is also allowed.

Some of the train stations include beautiful architecture and it is worth taking a guided tour of the metro system. The most interesting stations in terms of decor are Komsomolskaya (ring line), Novoslobodskaya (ring line), Kievskaya (ring line), Kropotkinskaya (Line #1 - red), Kievskaya (Line #3 - dark blue), Arbatskaya (Line #3 - dark blue), Ploschad' Revolyutsii (Line #3 - dark blue), Mayakovskaya (Line #2 - dark green). Also look at the architecture of the ground entrance building of Arbatskaya (Line #4 - light blue) and Krasnye Vorota (Line #1 - red). History buffs may appreciate that Metro Line #1 (red) has the oldest stations, opened in 1935.

The Vorobyovy Gory Metro Station on Line #1 (red) is unique in that it is on a bridge crossing the Moscow River. This bridge also carries auto traffic road on another level. There is a beautiful view through the transparent sides of the station. A great observing point around Moscow is located nearby on Vorobyovy hills, next to the main building of Lomonosov Moscow State University.

There are a couple of unique trains operating through the system and you will be lucky if you get to ride them. Aquarelle (Watercolor) is a train that includes an art gallery. The train operates daily on Line #3 (dark blue). The Sokolniki Retro Train is a train modeled after the original 1930s trains and it occasionally is placed into service, usually around a major anniversary of the metro system.

The metro is relatively safe, although pickpockets are a problem, as they are in any environment where a lot of people are pressed together. Opportunistic petty crime, such as snatching someone's mobile phone and jumping out just as the doors are closing, is also commonplace. Take the usual precautions at night when gangs of inebriated teenagers may look for an excuse to beat someone up. There is no train guard or conductor, so the first car near the driver may be the safest. Every car is equipped with an intercom to the driver's cabin; they are beige boxes with a grill and a black button near doors, and mostly work, unless visibly vandalized.

By tram [ edit ]

There are several tram routes, although trams are not common in the city centre.

By monorail [ edit ]

Moscow Monorail is a 4.7 km (2.9 mi) monorail line with 6 stations. It is slower, less frequent, and has shorter operating hours when compared with the metro (every 30 min, 08:00-20:00). However, the view is picturesque. It is useful to get to the Ostankino Tower, or to get to the VDNKh exhibition centre from Metro Line #9 (silver). Interchanges between Moscow Metro and Monorail is free, no additional fee will be charged.

By hop-on-hop-off bus [ edit ]

The hop-on-hop-off bus is a convenient way for tourists to see the major sights quickly and efficiently. The buses feature English-speaking guides to answer any questions. A 1 day pass costs $24 for adults and $15 for children.

See [ edit ]

Do [ edit ].

Moscow has many attractions, but many of them are not friendly to a non-Russian-speaker. English-language newspapers like The Moscow Times , Element [dead link] , Moscow News and others can help to navigate towards English-language friendly attractions and services.

Circuses [ edit ]

Theatres [ edit ].

  • Bolshoi Theatre , one of the oldest and best known ballet and opera companies in the world.

Learn [ edit ]

travel aid southern cross station

Moscow remains the educational center of Russia and the former USSR. There are 222 institutes of higher education, including 60 state universities & 90 colleges. Some of these offer a wide-spectrum of programs, but most are centered around a specific field. This is a hold-over from the days of the USSR, when Sovietwide there were only a handful of wide-spectrum "universities" and a large number of narrow-specialization "institutes" (mostly in Moscow & St.Petersburg). Moscow offers some of the best business/management, science, & arts schools in the world. Moscow is also a popular destination for foreign students to learn Russian.

Work [ edit ]

You will need a work visa which is not an easy process. The visa needs to be arranged well in advance of traveling. It is possible to work in Moscow, you just need to find a good company to support you. The main obstacle for many foreigners will be a mandatory Russian language exam required to obtain a work permit.

Shopping malls [ edit ]

Large shopping malls are common near metro stations.

Tipping [ edit ]

For information on tipping in restaurants, see Russia#Eat .

Ethnic food [ edit ]

Authentic ethnic food from countries of the nearby Caucasus ( Azerbaijan , Georgia , Armenia ) is common in Moscow. Japanese food, including sushi, rolls, tempura, and steakhouses are very popular in Moscow. Other Asian cuisines including Vietnamese, Thai, and Chinese are becoming increasingly more common.

Budget [ edit ]

Street food [ edit ].

Free-standing kiosks serving sausages, meat pies, or kebobs are plentiful, although the origins of the meat served is questionable and the food has been known to occasionally make people sick.

Muscovites are also fond of their ice cream, consumed in any weather, even in the dead of winter, cheap and usually of superior quality; kiosks can be found all over the center and near all Metro stations.

Foodcourts 2.0 [ edit ]

This term is used in articles by local food critics: since 2016, several special food courts were opened with independent and small food chains, for those people who get bored of McDonald's-like food. They offer a wider choice of cuisines.

Clubs [ edit ]

Nightlife in Moscow is bustling, intense and exciting. It starts quite late; it's common for the headliners to start at 02:00-02:00. Most noticeable are areas near Solyanka street and Krasniy Oktyabr' place. At summer time a lot of clubs opening open-air terraces called "verandas". Most of clubs in Moscow are very picky of who they let in, so make sure you have a positive attitude and dress up if you are going to a fancy club.

Gazgolder [dead link] (not far from Kremlin) is among the best.

Cafes [ edit ]

Moscow has several café chains with great coffee including Coffeemania and Coffee Bean [dead link] . Moscow also has a good selection of tea saloons. High-quality infusion teas such as Newby, are widely available in cafes, both in packets and loose.

Asking to add boiling water to the tea you ordered earlier is a practice that some cafes don't welcome, but normally it's acceptable.

Sleep [ edit ]

Stay safe [ edit ].

Moscow enjoys a relatively low crime rate.

travel aid southern cross station

Drunk people are the most likely sources of problems. In the past years, lots of policemen were corrupt, and it was best to avoid them. Nowadays Moscow has a Tourist Police force, whose officers are able to speak foreign languages and help tourists. Police officers are equipped with body-cameras.

It is preferable to avoid some parts of the outer districts of Moscow, especially in the south. Some of those areas are notorious for gopniks (drunkards notorious for muggings and starting fights with strangers, and will do so seemingly unprovoked), who normally hang out in sparse residential areas and in industrial zones. The same problems can be witnessed in the surrounding regions and in other Russian cities as well.

While traveling in Moscow, as in the rest of Russia, you should always have your passport with you. If you look non-white, your papers may get checked more often than otherwise. The police may demand to see your papers to check if you have been registered within 7 business days of your arrival into Moscow. Always remember that if you stay in a hotel then you are automatically registered and will be handed a confirmation paper at a time of check-in, so don't worry in this case. The police are usually looking for migrants from Central Asia and unless you fit this profile, you are unlikely to be questioned.

Women should take caution walking alone late at night since they may receive unwanted attention from drunk men. Women should also stay clear of large companies of men in front of bars, restaurants, etc. It is best to walk with a friend if possible.

Streets can become very slippery in winter. Wear shoes or, even better, boots with decent grip to prevent twisted ankles. Ice patches can be hard to spot. A waterproof raincoat is also sensible.

Traffic is poorly handled, and vehicle accident rates are very high.

If you need help with translation, ask students or pupils: younger people are more likely to be able to help you than the older generations.

Connect [ edit ]

For information on using telephones and buying SIM cards in Russia, see Russia#Connect .

Mobile Internet is quite affordable in Russia, but you have to buy Russian SIM-card first.

Wireless Internet [ edit ]

Moscow Metro has Wi-Fi in all trains. It is ad-supported.

Mosgortrans has Wi-Fi spots on every bus, trolleybus and tram. Also sometimes you can find Wi-Fi spot on a public transport stop.

Beeline Wi-Fi [dead link] operates the largest network of both paid and free Wi-Fi access points. If there is a charge, you can pay online via credit card.

There is a large network of free Wi-Fi hotspots in the city centre; check your device in the middle of a busy area and you may find one.

Many cafes and restaurants offer Wi-Fi - ask for password. Most bookstores offer free Wi-Fi, including "Dom Knigi" on New Arbat Street or "Respublika" bookstore on Tverskaya near Mayakovskaya Metro Station.

Some establishments that offer free Wi-Fi may require you to verify an authorization code sent to a Russian phone number before gaining access, but for the most part, foreign numbers also work as of 2016.

Cope [ edit ]

Embassies [ edit ].

Moscow is one of the global diplomatic capitals, competing with Berlin , Brussels , Beijing , Paris , London , Tokyo and Washington D.C. . Most of the world's countries have their embassies in the city.

Navigation menu

IMAGES

  1. Travellers Aid buggy on the concourse at Southern Cross Station

    travel aid southern cross station

  2. Southern Cross Station, Melbourne

    travel aid southern cross station

  3. Travellers Aid Southern Cross entrance

    travel aid southern cross station

  4. Electric buggy parked outside the Travellers Aid office at Southern

    travel aid southern cross station

  5. Walking & Exploring Southern Cross Station in Melbourne Australia

    travel aid southern cross station

  6. Southern Cross Station, Melbourne, Victoria, Australia

    travel aid southern cross station

VIDEO

  1. V/line Trains At Southern Cross Station

  2. Trainspotting at Southern Cross

  3. The XPT at Southern Cross station

  4. Buses At Southern Cross Station

  5. Spring of Sensations: Bendigo Tulip Display at Southern Cross Station

  6. Drivers eye view, Southern Cross to Tocumwal, Dec 2023

COMMENTS

  1. Traveller's Aid » Southern Cross Station

    Travellers Aid offers travel and support services to travellers. These include rest areas, assistance to elderly and disable people in getting around the station safely and help for travellers in crisis. You'll find Travellers Aid on the concourse at Southern Cross Station. For more information contact: www.travellersaid.org.au or phone 03 9670 ...

  2. Home

    Travellers Aid Australia provides support, advice and assistance to the travelling public including people with special requirements or experiencing travel emergencies. We are a Not-For-Profit organisation operating in Melbourne and regional Victoria, Australia since 1916. ... Southern Cross Station. Opening hours: 6:30am to 9.30pm, 7 days a ...

  3. Book a Service

    Opening hours: 6:30am to 9.30pm, 7 days a week Phone: (03) 9670 2072 Email: [email protected] Personal Care Opening hours: 11:00am to 5:00pm, Monday to Friday and 11:00am to 4:00pm Saturdays and Sundays

  4. Contact Us

    Travellers Aid Southern Cross Station. Opening hours: 6:30am to 9.30pm, 7 days a week Phone: (03) 9670 2072 Email: [email protected]. Showers Includes towel and soap Mon - Fri: 7am - 7pm Sat - Sun: 7am - 5pm. Book a service: Buggy Service - A free Buggy Service assisting people transiting through Southern Cross Station and ...

  5. Travellers Aid Personal Care Service

    8:00am to 7:00pm, 7 days a week. Please note: Flinders Street service hub will be closed on Christmas Day. Phone: (03) 9068 8187. Email: [email protected]. Open in Google Maps. Southern Cross Station. Opening hours: 11:00am to 5:00pm, Monday to Friday and 11:00am to 4:00pm Saturdays and Sundays. Phone: (03) 9670 2072.

  6. Connection Assistance

    Our buggies operate 7 days a week meeting and assisting passengers as they can connect with other modes of transport on their journey. Opening hours: 6:30am to 9.30 pm, 7 days a week. Phone: (03) 9670 2072. Email: [email protected]. Open in Google Maps. Southern Cross Station Connection Assistance Service is supported by Infranexus ...

  7. Travellers Aid

    Travellers Aid provide a range of services to help you get around and take part in everyday life. You can find Travellers Aid at Southern Cross and Flinders Street stations. They also provide a buggy service and Companion Service at Seymour Station. The Travellers Aid lounges at Southern Cross and Flinders Street stations are open and all ...

  8. How we can help

    Travellers Aid Australia operates from our four service sites at. Southern Cross and Flinders Street Stations in Melbourne and Ballarat and Seymour Railway Stations, in regional Victoria. Our services are provided with the highest level of care, respect and dignity and are designed to enable travellers with mobility requirements to fully ...

  9. Home » Southern Cross Station

    Southern Cross Station is Victoria's primary metropolitan, regional and airport gateway. ... V/Line Services. Metro Trains. Yarra Trams. Retail. Buses. Traveller's Aid. Parking. Station Services. Advertising & Promotions. Maps. Home. Southern Cross Station Spencer Street Docklands VIC 3008

  10. Travellers Aid Australia

    Train Station, Bus Station, Social Services. Hours. Daily, 6:30 am -9:30 pm; Australian Eastern Standard Time Zone. Other stations: Southern Cross Station, 61 3 9670 2072; Flinders Street Station, 61 3 9610 2030; Railway Place Seymour, 61 3 5799 2965. Services: Stranded Traveler Assistance; Clothing/Personal Care Products Assistance

  11. Travellers Aid Australia

    1800 022 222. We are a government-funded service, providing quality, approved health information and advice. Travellers Aid Australia - Southern Cross Station in DOCKLANDS, VIC 3008 offers the following services - Personal care for older persons, Disability aids and equipment, Health information and referral, Alcohol and drug information.

  12. Travellers Aid

    Tel. (03)9068 8187 (Flinders Street Station) Tel. (03)5793 6210 (Seymour Station) Tel. 0491 767 177 (Ballarat Station) Visit the Travellers Aid website . The National Relay Service is available to help callers with a hearing or speech impairment: TTY users: phone 13 36 77, then ask for (03) 9654 2600. Speak and listen users (speech-to-speech ...

  13. Crisis Travel

    The Travellers Aid Crisis Travel Program is available from our Southern Cross Station site and assists people who need to travel because of an unexpected emergency situation. It also assists people experiencing short-term or long-term disadvantage who want to reunite with family, friends or other support services so they can stay connected and ...

  14. Travellers Aid Australia

    Travellers Aid Australia, Melbourne, Victoria, Australia. 3,639 likes · 19 talking about this · 34 were here. Travellers Aid Australia (www.travellersaid.org.au) provides emergency help and other...

  15. Travellers Aid

    Southern Cross Station. Mon - Sun: 6:30am - 9:30pm. At Southern Cross Railway Station the Travellers Aid Access Service (TAAS) is available Monday to Friday: 10am - 5pm and Saturday to Sunday:11am - 4pm. Main Concourse (located opposite the Luggage Hall) Southern Cross Station. 99 Spencer St.

  16. Traveller's Aid » Southern Cross Station

    Travellers Aid offers travel and support services to travellers. These include rest areas, assistance to elderly and disable people in getting around the station safely and help for travellers in crisis. You'll find Travellers Aid on the concourse at Southern Cross Station. For more information contact: www.travellersaid.org.au or phone 03 9670 ...

  17. Passengers with specific needs

    Travellers Aid. Based in Flinders Street Station and Southern Cross Station, Travellers Aid offer a wide range of services and can assist you with your travel needs and personal care. Travellers Aid services include: a buggy service to help you get around the station

  18. Melbourne Southern Cross Station

    Travellers Aid is available to assist any guests with mobility issues. It is advisable to pre-arrange the service for guests by calling 03 9670 2072 Facilities at Southern Cross Station. View map. Facilities at Southern Cross Station; Facility Notes; Luggage Trolleys: ... Travel Month. Please select a value for all fields.

  19. Volunteer

    Volunteers are at the heart of Travelers Aid's work at airports, bus and train stations. In 2019, nearly 2,100 Travelers Aid volunteers assisted more than 9 million people at our transportation centers on two continents. Several of our social service agencies use volunteers to supplement their professional administrative staff and on the ...

  20. Schedules & Map

    Intercity travel Starting May 15, 2023, SMART Transit is no longer selling Northwestern Trailways intercity bus tickets. You may purchase tickets directly from the intercity carriers: Northwestern Trailways (800-366-3830) Greyhound; Salt Lake Express; Contact the carriers or visit their websites for information about routes, schedules, baggage ...

  21. Moscow railway stations

    Kiyevskaya. 3. 8 (800) 775-00-00. Kievsky railway station in Moscow is one of the most beautiful, it is an architectural monument and is protected by the state. It serves long distance trains and electric trains that run in the western and south-western directions. Kievsky railway station is one of the busiest in Moscow.

  22. Moscow

    Moscow is the financial and political centre of Russia and the countries formerly comprising the Soviet Union. It has a population of around 13 million and an area of 2,511 square kilometres (970 sq mi) after an expansion in 2012. One-tenth of all Russian citizens live in the Moscow metropolitan area. Moscow is the second most populous city in ...

  23. Nine Moscow railway stations: where to go by train

    Yaroslavsky Railway Station. Yaroslavsky Railway Station is also on Komsomolskaya Square. It is the largest terminal in terms of traffic capacity, serving about 300 trains daily. This station connects the capital with the Moscow Region towns of Mytishchi, Pushkino, Sergiyev Posad, Korolyov, Sofrino, Aleksandrov, Fryazino and Monino.