travel and tourism jobs in ottawa

Careers at Ottawa Tourism

Ottawa Tourism has been named one of the Best Places to Work in Ottawa 2022 !

Are you looking for a dynamic career promoting Canada’s capital as a great travel destination? Do you thrive in a positive, team-oriented, hybrid work environment? Do you want competitive salaries, outstanding benefits and professional growth opportunities? Then you want to Work Here at Ottawa Tourism!

Ottawa Tourism provides industry leadership, strategic direction and destination marketing to attract visitors, tours and conventions to Ottawa and Canada’s Capital Region. Our objectives are to promote the destination, increase visitation and enhance economic impact for the industry and its membership.

Founded in 1970, Ottawa Tourism is a not-for-profit, membership-based organization, with hundreds of members representing accommodations, attractions, restaurants, outdoor experiences, festivals and entertainment that work together to profile Ottawa and Canada’s Capital Region as a diverse and exciting place to visit.

Work Here. Grow Here. We need dynamic and motivated professionals who love working on creative projects while also having fun and growing their skills along the way.

Current job opportunities with Ottawa Tourism are posted below when available.

Get to know Ottawa Tourism

Ottawa Tourism’s brand story

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Ottawa Tourism is located and operates on the traditional and unceded territory of the Anishinaabe Algonquin people, who have travelled and inhabited these lands for millennia.

We place great value on the importance of diversity in our workforce, and we value inclusivity, trust, innovation and encourage applications from individuals who are members of under-represented or marginalized communities. We foster a diverse, equitable and inclusive organization. We connect with Indigenous communities; we care about the planet our people and our industry, and we want our city to be accessible to all. To that end, we are committed to an objective hiring process which is free from discrimination based on any of the protected grounds as stated in Ontario's Human Rights Code. In an effort to ensure that the selection process is as objective as possible, applicants are invited to consider removing any indications on their application that might suggest age, place of origin, ethnic origin, disability, race, or any other protected ground. For example, applicants might choose to include the names and classification of degrees granted (i.e. Diploma in Project Management, with Honours), while excluding the name or location of the school. All applications will be considered as long as the applicant can demonstrate that they meet the essential qualifications as described in the job posting. Further to this, if you would like to request any additional accommodations based on one of the Code's protected grounds, we will be happy to help accommodate you. 

General inquiries: 1-833-864-7839 [email protected]

Stay up to date

Stay up to date on upcoming events and ideas to plan your next trip to Ottawa with friends, family or on your own by signing up for the Ottawa Tourism Newsletter.

Our partners:

Tourism HR Canada is a pan-Canadian not-for-profit organization with a mandate aimed at building a world-leading tourism workforce. Its team works to identify and address tourism labour market issues at a national level and plays a key role in enhancing skills, productivity, and competitiveness in this important sector of the Canadian economy. The organization supplies the tourism sector with the labour market intelligence needed to overcome current and future human resource challenges.

Tourism HR Canada is recognized as a leader and innovator in Canada and abroad, and has been certified for exceptional workplace culture by The Canadian Workplace Culture Index, the leading measure of Canadian workplace culture.

There are currently no job openings with Tourism HR Canada. Future opportunities will be posted here as they arise.

Interested in working with Ottawa Walking Tours?

Ottawa Walking Tours & Step-On Guide Services offers 2-hour guided historical walking and bus tours through Ottawa’s downtown core, OWT is dedicated to letting our professional, bilingual guides, acquaint visitors with the history and charm of our beautiful city.

We are looking to hire full & part-time guides for the 2023 spring and summer seasons. We are especially interested in individuals who enjoy local and Canadian history and politics, working outdoors, as well as meeting interesting people from across Canada and around the world.

Successful candidates will possess:

• An interest in local and Canadian history.
• Applicants fluent in 1 official language are encouraged to apply. Fluency in additional languages is another strong attribute
• Oral FLUENCY in English & French is a STRONG asset.
• A mature, professional attitude and appearance.
• A prioritization on punctuality and comfortable working in downtown Ottawa.
• An abundance of diplomacy and tact.
• A positive, cheerful and optimistic disposition.
• An ability to work a flexible schedule
• Excellent time management and organizational skills, including juggling competing priorities, and an ability to undertake long term planning.
• An entrepreneurial spirit.

Tourism or guide experience will be considered as assets.

Please send resume with cover letter by email to [email protected] .

Deadline: As Soon As Possible

Only selected candidates will be contacted for interviews. Thank you to all applicants.

How big is tourism to Brevard County? $4.6 billion in economic impact, 38,000 jobs

A new study indicates that tourism pumps about $4.6 billion a year into the Space Coast's economy through such things as visitor spending and tourism industry employee wages.

Space Coast Office of Tourism Executive Director Peter Cranis said it's a big jump from pre-COVID-19 numbers, and reflects the strength of the industry. The numbers also reflect increased prices for such things as lodging and restaurant meals since then.

The data comes from a survey of about 2,500 visitors to Brevard County, which is the most comprehensive survey of its kind in recent years, Cranis said.

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Here are some of the details of the survey and related data:

How much did visitors to the Space Coast spend?

Funding proposed for Brightline station: Tourism board recommends $5 million Brevard grant to help fund Brightline station in Cocoa

Visitor spending was $2.95 billion in 2023, with overnight visitors accounted for nearly 3 million nights of rentals at hotels, motels, vacation rental and other accommodations.

On average, each travel party spends $2,762, which is $197 per person per day, or $891 per person per trip.

What are visitors spending their money on while here?

On average, about 25% goes to dining and beverages; 22% to recreation and entertainment; 20% to shopping; and 17% to lodging; with the remainder going gas, local transportation and other services.

Visitors stay here an average of 4.5 nights and are in travel parties averaging 3.1 people.

How many jobs does tourism create?

The tourism industry on the Space Coast supports nearly 46,000 direct and spinoff jobs, with wages of nearly $1.5 billion a year. Tourism is the area's fourth-largest employer, behind health, retail and manufacturing.

Where are visitors coming from?

About 37% come from within Florida; 17% from other states in the Southeast; 17% from the Midwest; 12% from the Northeast; 12% from the West; and 5% from international markets, mostly Canada, the United Kingdom and Germany.

What were the top out-of-state markets for visitors?

Visitors from the New York City area ranked No. 1, followed by Atlanta, Washington, Philadelphia, Boston, Minneapolis-St. Paul, Chicago, Detroit, Charlotte and Indianapolis.

What are the demographics of visitors?

Visitors have a household income averaging $97,000 a year. Their median age is 46, and about 47% have children in their travel party.

Cranis said the Office of Tourism is trying to aim its marketing campaigns toward relatively affluent households, because "they're going to spend more money and stay longer when they come here."

What do visitors to the Space Coast do when they are here?

Lots of things. While here, many engage in beach activities (68%); go shopping (61%); go sightseeing (48%); watch a rocket launch (41%); do some kind of outdoor activity like hiking, biking or bird-watching (40%); go to the Kennedy Space Center Visitor Complex (29%); take a multiday cruise (25%); or participate in watersports like surfing, boating, kayaking or water-skiing (22%).

Other things some tourists do are going to a museum, going to the Brevard Zoo , fishing, playing golf, playing in a sporting event or attending a business activity.

Where are they staying?

About 36% stay in a hotel or motel; 28% stay with friends or family; and 26% stay in a vacation rental. Some stay at a bed-and-breakfast, a recreational-vehicle park or a campground.

What are some economic trends for local hotels?

Cranis said average room prices in Brevard County generally have been rising from $110 to $120 a night several years ago to $150 or more now.

He expects the average room price to increase even more when the upscale, 502-room, six-story Westin Cocoa Beach Resort & Spa opens in 2027. It will be built on the site of the former 502-room, two-story International Palms Resort, which has been demolished to make way for the Westin. 

Cranis expects room rates at the Westin will be $400 or more a night, which also is likely to lead to a boost of rates at other hotels in the Cocoa Beach area.

Additionally, Cranis said the room occupancy levels at local hotels have been trending higher over the last few years.

What was the primary reason for people visit the Space Coast?

About 60% came for a vacation; 32% to visit family or friends; and 5% for business.

What was a big surprise of the study?

Cranis said he was surprised that a majority (54%) flew into the area, versus drive in (46%). He said the Space Coast in the past was largely considered a drive-to tourism destination.

What about cruise passengers?

Another surprise for Cranis was how many people who took cruises out of Port Canaveral stayed in the area overnight, either before or after their cruise. That figure was 91%, including 27% who said they stayed both before and after.

He said an Office of Tourism promotional campaign targeted at cruise passengers likely helped boost those numbers.

What are some other characteristics of cruise passengers?

The study found that, compared with other tourists, cruise passengers who stayed on the Space Coast before or after their cruise are younger, wealthier and spend more per person per day. For cruise passengers, the average travel party is 3.6 people; the average age is 38; the average household income is $115,000; and per-party spending is $3,072.

What are some pluses of tourism for local residents who are not in the tourism industry?

Tourists pay about 30% of sales tax and 20% of gas tax that is collected on the Space Coast. If tourism did not exist, it is estimated that each Florida household would have to spend an additional $1,840 in taxes to maintain the current state and local tax revenues. Cranis said tourism is cited by some as a contributing factor for Florida not having a state income tax.

How much is collected locally in the tourist tax?

For the 2022-23 budget year that ended Sept. 30, about $25.54 million was collected through Brevard County's 5% tourist development tax on hotel and motel rooms, vacation rentals and short-term rentals. In the current 2023-24 budget year, Cranis expects that figure will increase to somewhere between $26 million and $27 million.

The money is used to market the area to tourists, for beach renourishment and for projects at the Brevard Zoo, as well as for grants to support tourism capital projects, sports events, and arts and cultural organizations and events.

Dave Berman is business editor at  FLORIDA TODAY.  Contact Berman at  [email protected] , on X at  @bydaveberman  and on Facebook at  www.facebook.com/dave.berman.54

This article originally appeared on Florida Today: How big is tourism to Brevard County? $4.6 billion in economic impact, 38,000 jobs

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• Travel, tourism sector expected to add 5.82 cr jobs in India by 2033

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• Published On Apr 30, 2024 at 01:56 PM IST

US travel sector faces long wait for China tourism to hit 2019 highs

China gradually began lifting travel-related restrictions from January 2023 and fully lifted group tour restrictions in August last year, but the resultant rise in Chinese arrivals to nearly 1.1 million remains 60 per cent below 2019 levels, according to data from the U.S. National Travel and Tourism Office (NTTO).

• Updated On Apr 30, 2024 at 01:56 PM IST

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