ba staff travel benefits

Staff Travel (Current Staff  Agreement 2009)

' ST09 '

        published by People Department and Staff Travel, 15th November 2007,

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STAFF TRAVEL 2009

For Existing Eligible Former BA Staff Effective from 1st April 2009 ST09 published by People Department and Staff Travel, 15th November 2007, Staff travel is a non-contractual benefit granted at the sole discretion of British Airways and, as such, can be amended or withdrawn at any time.

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  Staff Travel Products for travel on BA

   Standby * Unlimited standby travel, fares based on the mileage flown.

* Tickets have “Traveller” cabin eligibility. * Acceptance for travel is based on availability at the time of departure, after all commercial considerations.  Employees are responsible for paying any applicable taxes/fees and charges.

   Premium Standby * Unlimited ‘standby’ travel at three times the standby fare, based on the mileage flown. * This concession is given a lower priority than an annual bookable concession and a higher priority than standby concessions and is eligible for travel in the Club cabin. * Acceptance for travel is based on availability at the time of departure, after all commercial considerations. * Refunds are not given on tickets that are used where seats are allocated in either “Traveller” or “World Traveller Plus.” * Employees are responsible for paying any applicable taxes/fees and charges.

   Annual Bookable Concession (ABC)

*Granted to employees in recognition of length of service and/or position held in the

company at ‘nil’ fare.

*Cabin of eligibility varies dependant upon position in the company and if there are children

under the age of 12 in the party.

* Concession valid for travel 1st April – 31 March. All travel must be completed within this

period except when outbound travel takes place in March return travel must be by 30 April.

* A fixed rate service charge will be applied to adult and child tickets, infant tickets are

excluded. The service charge is fixed at £10.00 per ticket for each of the three years

following the launch and will be reviewed annually thereafter.

*Employees are responsible for paying any applicable taxes/fees and charges.

   Discounted Commercial

*Access to limited number of discounted commercial tickets made available from time to

time, currently known as 'Hotline' in the UK.

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    General

  Nominee Policy for Existing Eligible Former BA Employees

  Former employees may nominate: -

*1 person of their choice, plus any ‘child/ren of the family unit’ under the age of 24

Nominees can be changed on a rolling 6 monthly basis, provided they have been nominated for a minimum of 6 months.

Definition of ‘person’ being a friend or relative.

For definition of child/ren of the family unit refer to Nominee Policy for Children of Former Employeesm of BA plc

Nominees, excluding Travel Companions, are eligible to travel independently.

For Interline travel employees will be required to state the relationship of their nominee(s) to assess if travel is permissible. Please refer to the following classifications:-

*  Father, natural / step or Civil Partner of natural father*

*  Mother, natural / step or Civil Partner of natural mother*

*  Spouse, person of the opposite sex the employee is legally married to

*  Civil Partner, person of the same sex that the employee has registered in a Civil Partnership

*  Partner, person of the same or opposite sex who the employee considers being their partner

*  Brother, natural, half, step** or son of the Civil Partner of the natural parent

*  Sister, natural, half or step** or daughter of the Civil Partner of the natural parent

*  Son, natural step** or son of the Civil Partner, under age 24

* Daughter, natural step or daughter of the Civil Partner, under age 24

* Travel Companion, person other than above, e.g. friend, see below for examples

  Notes:

* To qualify as a step-parent the nominee must be legally married to the natural parent. For the Civil Partner of a former employee’s natural parent to be eligible they must be in a registered CivilPartnership. Partners of a former employee’s natural parent can be nominated but as a Travel Companion only.

**  To qualify as a stepbrother or sister, the parent of the step-brother/step-sister must be legally married to the former employee’s natural parent. Children of the Civil Partner of the natural parent are eligible providing they meet the ‘Child/ren of the family criteria

Examples of who a Travel Companion could include:

* Friend; child over 24 years of age; partner of natural parent

* Other relatives e.g. Grandchild; Aunt; Uncle; Niece; Nephew; Cousin; In-laws

    Nominee Policy for Children of Existing Eligible Former BA Employees

Children of the ‘family unit’ are eligible to former employee’s staff travel benefits.

Definition of children of the family unit

* Natural or legally adopted child of the former employee under the age of 24

* Natural or legally adopted child of the former employee’s spouse/Civil Partner or partner who at the time of nomination is aged under 18 and lives in the same household as the employee up to the age of 24

* Child, under the age of 18, who is subject of a formal care arrangement and residing on a

permanent basis in the former employees household and likely to do so for the foreseeable

future. Eligibility ceases when the formal care arrangement ends or age 24. Proof of residence may be requested

* Natural or legally adopted child of the former employee, or of the former employee’s

spouse/Civil Partner or partner, with ‘special needs’ and aged 24 or over, providing the child had previously been nominated prior to their 18th birthday

Children of a nominated Travel Companion will not qualify.

Other relatives e.g. grandchildren, nieces, nephews etc, or children over the age of 24 can be nominated as a Travel Companion.

   Changing Nominees for Existing Eligible Former BA Employees

Former employees will have the opportunity to change their staff travel nominee(s) at any time, providing the existing nominee has been on record for a period of 6 months or more.

Nominees can be changed on a rolling 6 monthly basis.

Former employees must ensure that nominations are made in line with the policy. Making a nomination that is subsequently found to be false will lead to disciplinary action being taken.

Former employees are responsible for updating the classification of their nominee/s in the event of a change of status at any time.

Examples: -

*  If former employee divorces. NB: a former spouse may remain eligible if reclassified as a Travel Companion

*  If partnership breaks down. NB: a former partner may remain eligible if reclassified as a Travel Companion

   Death of a nominee within 6 months of being nominated

Former employees may nominate an alternative nominee on production of the death certificate.

    Staff Travel Policy on the Death of an Existing Eligible Former BA Employee

Former employee policy

The nominee, nominated at the time of death, excluding Travel Companions, providing they have been listed as a Staff Travel nominee for a period of 6 months or more, will remain eligible to

*  Unlimited Standby travel on BA flights

               AND

*  Discounted commercial ticket/s on BA

Valid for the remaining period equal to the number of full years continuous service the employee completed.

Any nominated child/ren under the age of 24 remains eligible during this period or until they reach the age of 24, whichever is sooner.

Exceptions:

Where the only surviving nominee/s are ‘children of the family’ then those children between the ages of 18 and 23 years inclusive at the time of the former employees death will remain eligible until they reach the age of 24. If all nominees are under the age of 18 at the time of the employee’s death, all eligibility ceases. Eligibility is not reinstated on reaching the age of 18.

Nominees who were the legal spouse; Civil Partner or partner of the former employee cease to be eligible to rebate travel concessions if they remarry or enter into a new partner relationship.

   Staff Travel Benefits for Existing Eligible Former BA Employees

1. All existing eligible former employees with 10 or more years continuous service and in receipt of staff travel benefits prior to the launch of STAFF TRAVEL 2009, become eligible to the following:-

A. For employees who left up to and including 30 November 2007.

*  Premium Standby Option on BA

*  Discounted Commercial ticket/s on BA

* Annual concession based on length of service

10 – 29 years service inclusive – 1 Annual concession

30 years and over – 2 Annual concessions

B. For employees who leave between 01 December 2007 – 31 March 2009

*  Unlimited Standby on BA and other qualifying airlines

*  Discounted Commercial ticket/s on BA

*  Annual concession based on length of service

10 –19 years service inclusive – 1 Annual concession

20 years and over – 2 Annual concessions

* All existing eligible former employees with less than 10 years continuous service and in receipt of staff travel benefits prior to the launch of STAFF TRAVEL 2009, become eligible to the following:-

*  Unlimited Standby on BA only

*  All existing eligible widows/ers of former employees in receipt of staff travel benefits prior to the launch of STAFF TRAVEL 2009 will be eligible to the following:-

*  All existing eligible former employees with 10 or more years continuous service, regardless of their former employer, yet to re-qualify for staff travel benefits at the launch of STAFF TRAVEL2009, become eligible to the benefits outlined in 1A or B above from the date STAFF TRAVEL 2009 is introduced.

*  All existing eligible former employees having left BA prior to the launch of STAFF TRAVEL

2009 under an Outsourcing/TUPE arrangement to become eligible to benefits outlined in 1A

above from the date STAFF TRAVEL 2009 is introduced.

   Service Charge

A service charge of £10.00 per person will be applied (including children, excluding infants) for each annual bookable concession issued. The service charge will be fixed at a rate of £10.00 for three years from the date Staff Travel 2009 is implemented; thereafter it will be reviewed annually.

   The period of eligibility for Staff Travel Benefits for Existing Eligible Former BA Employees

The principle of granting concessions to future former employees for a period equal to the number of full years continuous service completed will also be applied to existing eligible former employees.

The period of eligibility will be calculated from the date on which the existing eligible former employee drew their staff travel benefits.

For those leaving with an immediate pension - the period to be calculated from the date of leaving.

For those leaving on with a deferred pension - the period of eligibility will be calculated from the date on which the existing eligible former employee commenced receipt of the deferred pension and staff travel benefits.

All existing eligible former employees with 5 or more years remaining before a period equal to the number of full years continuous service is complete will remain eligible to the applicable new Staff Travel package for the remaining period equal to the number of full years continuous service. Thereafter all eligibility ceases.

All existing eligible former employees who are within 5 years of a period equal to their actual length of service will remain eligible to the applicable new Staff Travel package for a period of 5 years from the introduction of STAFF TRAVEL 2009.

All existing eligible former employees who have been in receipt of concessions for a period equal to, or greater than, their actual length of service will remain eligible to the applicable new Staff Travel package for a period of 5 years from the introduction of STAFF TRAVEL 2009.

All existing eligible widows/ers will remain eligible to unlimited standby and discounted commercial tickets for the remaining period equal to the number of full years service the employee completed or five years whichever is the greater.  (please also refer to the Eligibility chart printed below this article).

   Staff Travel Fares

The fares charged for unlimited standby personal travel will be the lower level (ZL) of the fares set by the Zonal Employee Discount organisation of participating airlines.

The fares charged for unlimited premium standby will be 3 x ZL level.

ZL fares are quoted in US Dollars.

    Staff Travel Policy for Banked Long Service Concessions

Banked Long Service concessions must be used in full by 31st March 2009.

    -ends-

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• Your questions
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Online services for airline employees (staff travel)

As an airline industry employee where can I find help with my personal admin and/or booking staff travel concessions?

Serving and retired employees of British Airways:

Please refer to the BA intranet -  my.baplc.com - for all Staff Travel and Employee Self Service functions.

If you're a former staff member/retired, the Touchdown website  has all the information you need, with a special staff travel section within the "Help" area.

You'll need your staff number/user ID and a BSAFE password to log into this system. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000.

Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site.

Employees of other airlines:

Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com  . Please contact the interline/staff travel team within your own airline if you have any problems listing with your ticket.

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British Airways

Staff travel information

BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. It shows the number of listings and priority, but not commercial overbookings, etc. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Loads become available 72hrs before the departure of the flight.

For details, please see:

www.britishairways.com/travel/bagchk/

Checked baggage

Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket.

No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. If you have an item which exceeds that weight, you must re-pack into separate bags. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges.

Duty travel checked baggage

Your allowance will be in accordance with the type of ticket you are using. JIDxxS1 will mean you are eligible to the business class allowance. YIDxxS1 will mean you are eligible to the economy class allowance.

Cabin baggage

One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself).

One laptop bag OR one briefcase OR one handbag

BA has a dress code which is applied to rebate passengers. Please ensure that your attire is appropriate for the cabin of eligibility.

Seat allocation will depend on how you present yourself. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel.

If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade.

Club World and Club Europe cabins

Employees should dress in a smart casual style which may include smart, clean jeans and training shoes.

In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off.

Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin.

Smart national dress or company uniform is acceptable in all cabins.

Listing is required for all flights.

Passengers without a listing will be refused travel.

Important Note

Please note that BA will not accept coupons for different airport pairs. The airport pair on your coupon must match the flight on which you wish to travel.

For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com

Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA.

Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type.

If you have any problems using the site, please check that your e-ticket has been correctly issued. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office.

All airports with self-service check-in kiosks

• Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure.
• The kiosk will tell you what to do next, so please read the screen carefully.
• The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk.
• If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate.
• If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next.

Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. This point is immediately before Security. You should only go to the Staff Travel area located behind Zone A in T5 if:

• You are travelling on a standby ticket
• AND You have checked in and have a standby boarding pass
• AND You have had any hold bags tagged
• AND You have had passport & visa checked where necessary
• AND It is 60 minutes before the scheduled departure time of your flight
• AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens.

Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. There will be no staff travel office in Terminal 3. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Passengers without bags should proceed to security. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door.

Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. You should then proceed to a bag drop desk. Note: there is no dedicated bag drop desk for staff passengers. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. You must check the screen in the office for further information. You may also receive a text message if you have registered your mobile/cell number. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. You should return to the area to check the screens for acceptance. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise.

At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A

All other airports: If there is a desk signposted for standby travel, go to that desk. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk.

Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy.

Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time .

Through check-in Through check-in is not available to standby passengers. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point.

Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. This will give you your flight status. Refreshed every minute.

When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order.

Please do not ask any BA staff for an upgrade. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin.

Special meals

It is not possible to pre-book special meals for rebate passengers. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight.

Seat requests

• Seat requests are not permitted on Staff Travel. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability.
• Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements.
• Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked.
• Use of a safety seat for an infant is not permitted on board for rebate passengers.

Unaccompanied minors

Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.

No special service requirement is permitted when travelling on standby travel.

Amenity bags will not be given to staff who travel in premium cabins. If offered, we ask that you politely decline.

Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary.

Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com .

USA: (Secure Flight data item added 18AUG10)

Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created:

Gender, First name (as on passport), Last name (as on passport), Date of birth.

This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours.

In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. If you do not have the authorization, you will not be able to travel on BA to the USA. The link to the web-site, which does show who is included in the Visa Waiver program, is:

https://esta.cbp.dhs.gov

britishairways.com

British Airways flight loads

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Non-rev tips

Flying on a stand-by ticket can be challenging. We have gathered invaluable insider information and tips to help you to get on board.

Submit your notes

Add your british airways staff travel notes to stafftraveler.

Please note that this form is  not intended to ask staff travel related questions .

Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database.

Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways.

Please note that this form is not intended to submit staff travel related questions as these cannot be answered.

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Tiers and benefits

Explore the Executive Club tiers, the benefits for Members and how to move through the tiers.

You’ll become a Blue Member as soon as you join.

• Collect Avios
• Collect Tier Points
• Free Wi-Fi Messaging onboard**
• Save details and preferences
• Member-only offers

Attained at 300 Tier Points and when you fly with us on at least two  eligible flights  a year .

• Priority check in and boarding*
• Free seat selection 7 days before departure*

Attained at 600 Tier Points and when you fly with us on at least four  eligible flights  a year.

• Priority boarding*
• Free seat selection at booking*
• Access to business lounges
• Extra baggage allowance*

Attained at 1,500 Tier Points and when you fly with us on at least four  eligible flights  a year .

• First class check in and boarding
• Access to First lounges
• Additional reward flight availability

Compare the tiers

View all tier benefits together.

Lounge access

Silver and Gold Members have access to luxurious airport lounges.

About Tier Points

Everything you need to know about Tier Points and how they work.

Lifetime Tier Points

Lifetime Tier Points are all the Tier Points you’ve collected since joining the club.

*Some restrictions apply

**Stay connected with friends, family and colleagues using instant messaging applications and with text-based emails that don’t include attachments. There’s no charge for Executive Club Members, and if you’re not already a Member, it’s free to sign up. Find out more .

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At British Airways, we believe anyone can bring new and original ideas to the table. It’s why we invest in our young talent and offer them opportunities to work on projects that sit at the very heart of our airline. Our Emerging Talent programmes offer a boarding pass to a great future, one where you’ll be able to make an impact right from the moment you join us. If you’re inspired to help shape the future of air travel and you’re ambitious to learn, then we’re ready to help you spread your wings.

Job Description

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

Exciting opportunity to join the People Operations team in the role of Colleague Experience Coordinator on a permanent basis.

You’ll work flexibly as part of a team to administer HR processes across the end to end colleague lifecycle and provide advice and HR support to colleagues.

What you'll do:

You’ll work flexibly as part of a team of c20 to administer HR processes across the end to end colleague lifecycle and provide advice and HR support to colleagues.

• Provide customer service excellence and colleague care that exceeds customer expectations to agreed SLAs with a focus on first contact resolution
• Deliver a Tier 1 advice and query resolution service for HR process, policy and systems queries via a variety of different integrated channels
• Administer the HR lifecycle from starters to leavers ensuring accurate and compliant changes and deliver specialist HR administration processes including redundancy, settlement agreements, service agreements and death in service.
• Carry out key compliance controls for HR processes in accordance with internal and external regulations including GDPR
• Build effective working relationships with external customers of People Operations, BA Subsidiaries & IAG Operating Companies
• Background in HR
• Experienced in delivery of excellent customer service in a busy operational environment (essential)
• Background in People processes or policies (essential)
• Understanding of BA people & pay processes and policies (desirable)
• CIPD (desirable)
• Knowledge of data protection and Information Security (desirable)

This role is a mix of office and home based with a rostered working pattern.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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Helping talent take off

Hear from our young talent about why British Airways is a great place to begin a career.

Success Profile

It takes something special to work for our airline. Here are some of the qualities we look for in our Emerging Talent.

• Enthusiastic
• Open-minded
• Trustworthy
• Responsible

Why British Airways?

We strive for excellence in everything we do and trust our people to help us deliver. It’s why we empower every one of our colleagues, from the most experienced manager to the newest member of the team, to push new ideas forward. We champion a culture of belonging where colleagues can be themselves and feel truly valued for who they are and what they contribute. However, we also recognise that our graduates, apprentices and interns are right at the start of a professional journey and should always feel guided and supported to become the best they can be. We offer our young talent clear progression pathways, as well as learning and development opportunities including networking events and quarterly forums with guest speakers from across the business.

When I arrived at British Airways, I wanted to make an impact. I have a real passion for sustainability, and during my three-month internship I was given the chance to assist with the creation of a new Environmental Standards Manual – a pocket guide to best practice and environmental standards for colleagues across the company. I had the chance to learn from some of the best minds in the business through Insight Days, one-to-ones, and networking opportunities. I loved being part of exciting projects and given real responsibilities. It was a great feeling to assist in the delivery of a world-class service to thousands of customers and help the airline take steps towards a sustainable future.

Nandini Saini

Former Future Leader Intern

We don’t just develop our graduates professionally. We also provide opportunities for personal growth too. Once you join British Airways, you’ll be able to play a role in our community groups, including LGBTQ+ network Flying Proud and ethnic minority network BeMe. We also encourage our young talent to join Community Investment activities and help raise money for British Airways’ partnership charities. In addition, you’ll have the chance to continue your connection with us after your placement or internship by becoming a campus ambassador once you return to university to complete your degree.

Apprentices

British Airways apprentices have the chance to make a real impact outside of their job when they arrive at our airline. Alongside training and studying, you’ll also be able to volunteer in schools and colleges to help inspire, motivate, and mentor students considering a career in aviation. You can get involved in our bold sustainability agenda and take part in fundraising challenges for causes that you care about. In addition, you’ll become a part of the British Airways Apprentice Network and Community, giving you opportunities to engage with, and learn from, current and former apprentices from all schemes across the business.

Staff travel

You'll get access to discounted ‘Hotline’ airfares for yourself, friends, and family from day one, along with unlimited standby and premium standby concessions on British Airways flights for you and your nominees. Unlimited standby concessions for yourself on other airlines with whom British Airways has an agreement is available after six months’ service, and available to your nominees after one year of service. One annual bookable concession with British Airways for yourself is available on completion of one year of service.

Training & Development

Every role at British Airways comes with the scope to learn and grow. There is always an investment in upskilling our colleagues.

Flexible benefits

Choose from benefits including critical illness cover, cycle to work, additional life insurance cover, private medical insurance, dental plan, tech scheme, and healthcare cash plan.

Flexible working is part of our culture here at British Airways. Options are available based on business and operational requirements.

Tech Scheme

Get up to £1,500 towards tech purchases from Currys, with the cost spread over 12 months through your salary.

Flexible working

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