creative travel ticket

 "Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did do.

                   So throw off the bowlines, sail away from the safe harbor. Catch the trade winds in your sails."

                                                                                       - Mark Twain 

        Explore.    Dream.    Discover.

Worry-free travel. we handle the details..

With our Exclusive VIP Services, we take care of everything from:

• Printed documents
• Trip Insurance 
• Pre-registration
• Seat assignments
• Special requests
• Frequent flier numbers
• Schedule changes

When it's time to go, we bundle it all up in our exclusive document holders, complete with bag tags and everything. All you need to do is add your passport to your bag .

  Yes, we do GROUPS & Special Occasions

Sometimes it's just more fun to travel with others. Our experts have experience with all types of groups:

• Corporate retreats
• Girls' getaways
• Bachelor parties 
• College sporting events
• Family reunion 
• Missionary air travel
• Graduation groups 
• Church groups
• Civic organizations
• Anniversary
• And more 

Ask us about group savings and perks.  We do our part in making sure that  the special occasion is recognized. 

Yes, even a simple  AIRLINE TICKET

While most travel agencies have gotten away from selling airline tickets, we recognize the value our Airlines Reporting Corporation (ARC) Accreditation provides to our clients. We can do:

• Domestic tickets
• International tickets
• Vacation packages
• Escorted  Tours
• Curises (flights to the port cities)

Anything from complicated international tickets to a simple airline ticket to go visit friends and family.

We are the  REAL  Deal 

There really is a business where you can walk in and get professional travel advice . It's called a travel agency. Yes, we still exist. It's not your computer. A place where experienced travel experts help you with any travel request you may have. And we've had a lot of crazy requests in the 25 + years that we've been in business. Whatever you're seeking, we can do it.

We  SAVE  you money 

Everyone mistakenly thinks that if you book travel online it's cheaper. it is not.  repeat, it is not.  we are experts on finding the best values, the best deals; and more importantly, what not to book. leave it to a professional and avoid costly mistakes and save yourself time. we know how and where to secure the lowest prices. more importantly, we know the best values ., we are travel educators.

With so many travel options available, we want to help educate you on all the amazing opportunities. We share  valuable information on cruise lines, escorted tours, river cruises, destinations, and more.  We host free educational travel seminars partner with our preferred suppliers to share information, upcoming trips and answer any questions you have. Complete a travel survey, call, or email list to be added to our database .

Your vacation is too IMPORTANT to chance.

On average, most Americans only take one or two big vacations per year and spend approximately $1145 per person. You work hard all year long. Why trust anyone but an expert for something so vitally important? If you're a mechanic, you're not going to fill your own cavity. If you're a dentist, you're not going to fix your own car. We know there is a ton of travel information on the Internet. Research online, but  book  with an expert. It doesn't pay to plan your own vacation. Be the expert in your own field, but trust us for your hard-earned vacation .

You can TRUST Us

We are more than a travel agency. We are a pillar of the community. Rebecca Johns has served the community for years with her long-time involvement with Rotary and the Chamber of Commerce. She has served on many boards and volunteer capacities. Twice Rebecca has been nominated as Gaston County Business Woman of the Year. She currently serves as Vice President for Skal Charlotte, a professional organization for tourism leaders around the world, promoting global tourism and friendship. CreativeTravel is located and will continue to be in Belmont and Gaston County for a very long time.

Creative Travel

Monday - Friday 9 AM to 5 PM 

Extended hours by appointment.

34 W Myrtle St. Belmont, NC 28012

✆: 704-825-1865 ✉: [email protected]

All Rights Reserved 2018

Creative Travel I A family story since 1977

Call us : +91-124 4567777

Email : engage [at] creative [dot] travel

A journey is not about the places you visit, but the stories you bring home to share

Welcome To A

Creative world.

Many years ago, as we grew as a company, we came to a realisation that our love lay not in booking hotels or tours, but in showcasing engaging and unique experiences across the countries we cover. We realised that our lands have many hidden corners, many one- of-a-kind moments, many mysteries and many tales.

• Things that make us proud

“To truly be the best at creating memorable and authentic travel experiences in the regions we cover”

Our Mission

The foundations of our companies are based on being creative, innovative and dependable in all we do for our partners across the world. We are proud of our historical, cultural and social heritage and we work to showcase these in the most engaging and honest way we can. We aim to continuously exceed our guests expectations and ensure they return home as ambassadors of our region.

OUR CORE VALUES

Trust & integrity.

We must conduct our business fairly, with honesty, integrity and transparency in everything we do.

We will always have an open mind to learn, to experiment and to embrace new ideas.

Accountability

We will be responsible in our actions to our guests, our partners, our employees and our community.

Our focus, thoughts and actions will always have the best interests of our customers first.

Intentionally Unconventional

We foster an environment where speaking one’s mind is allowed and innovation rewarded.

Togetherness

We will always work collectively as a family, the happiness of which is paramount to our success.

Like many before me, I fell in love with the colors and chaos of India. Filled with mystery and mythology, swept away by time and conquered and adorned with pomp and ritual, there is no place like India.

EXPERIENCES

Explore The Jungle Inside the City

Creative travel live, trending now.

Interesting Reads

Videos By Creative

What people say about us.

Dear Rajeev & CT Team Angeles and I ... can not THANK YOU enough for the outstanding service YOU & your TEAM has been provided on this remarkable trip. Our experience has been incredible !...

Horacio G. Caamano , Latin America

I hope that you are well and are resting after a very busy week. The Star Awards programme at Discovery/Vitality is the most prestigious and aspirational recognition programme globally. We are...

Seshnee Pather

In March 2017 I belatedly decided to travel to India for a holiday with my son. I had lived for a while in India some forty years ago as a research student and planned to visit old haunts and...

Peter Bennett , UK

I would just like to congratulate you on organising such a wonderful holiday for us at Easter. We were delighted with the help we had on arrival at the airport, the very patient kind assistance...

Peter Massey-Cook , London

I just wanted to let you know that Barry and I are now safely home after enjoying what can only be described as the holiday of a lifetime. The holiday which you and the Creative Travel team put...

Erica , United Kingdom

The holiday was amazing so thank you so much for bringing it all together. Creative travel was marvelous, they couldn’t have done anymore for us. The 2 guides that we had in Agra and Jaipur –...

Creatively Yours – The Creative Travel Newsletter

Please leave this field empty.

You can experience India at home. Right now.

Visit: www.creative.travel/myindia

Creative Travel, Inc.

Creative travel, inc. reviews ( 12 ).

Our first small group tour, creative travel was a great choice*** was my kind of tour guide, he took us to some very good out of the way paladars where we had excellent mealsWe went over New Years and had the best time with the other people in our groupWe do a lot of traveling and this was one of our best trips everThanks ***

In June, of us were searching for a licensed people to people tour to CubaWe happened upon Creative Travel in DelawareThe owner *** put together a group of people and organized a wonderful tourWe visited Havana, Trinidad and Cienfuegos All very different and interesting*** had great "surprises" for us during the tripIncluding Chevy taxi rides, train rides and excursions to places off the beaten path He is an experienced traveler and very reasonably priced and has a great sense of humor! I would give him thumbs up!!! Thanks for the memories

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

When the customer filed the complaint we were still in the information gathering phase in order to respond to the customer. The customer has been contacted and we believe the matter has been resolved to the customer's satisfaction

Great service! Caring staff! I always feel like I am being cared for by professionals

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  I spoke with my bank WSFS this morning and received the date of my payment. This was processed on 2/2/2015 and 500.00 came out of my account for U.S airways. This was in fact not paid by [redacted] but by me and using my own person account. I also paid the initial 300.00 "deposit" This is now false accusation, and I am dropping off a letter of dispute to my bank when I'm off work. I was also told by the owner If I came to his business to discuss my refund he would have me arrested and I should call an attorney. He also states "what I did to this kid was a scam". Unfortunately canceling this trip was due to a break up however that is irrelevant to me receiving my refund or even discussing the cancelled trip. I am appalled and uncomfortable as to how this situation was handled and hopefully after my bank looks into everything I am able to received the 500.00 that is owed to me. Regards,

This "customer" was one of now a group of four people. This person does not have her facts correct.  This particular person only paid $100 towards this trip the rest was paid by her then fiance.  She is trying to get cash on something that she did not purchase insurance for and... therefore no cash refunded is given.  She was given a Voucher from the Vendor for $300 even though she only paid $100.  On August 16th they paid $300 on [redacted]'s Credit card.  On September 6th this person added $100 on her credit card then again on Jan 30th Mr [redacted] added $500 on his card.   This person's mother came into my office and berated a person here that was not even involved in our Travel Agency and rents space in the office and she was telling this non-travel agent person personal information and libelous statements about Mr [redacted] harassing her daughter etc.  Miss [redacted] has been Rude to my staff and to me making demands from me that I have nothing to do with and making many false statements.   She is not honestly entitled to any money.  Her cancellation was $150 and she only paid $100.  The vendor has graciously offered her  a$300 voucher for future travel that they were not obligated, so my statement to her that "she is lucky to have gotten anything back" is correct since she did not purchase insurance.  The vendor is not obligated to refund any amount.   This "customer" stated that she was told by one of my staff that she would get cash back.  That staff person hasn't worked her for over 6 months, so I am not sure how she could have possibly told her that.   The refund has nothing to do with our company. Her payments were not taken by us, they were taken by the Vendor.  This "customer" also claimed that she called the vendor directly and she was told by them that she was entitled to a cash refund.   That was a lie.  Our vendor wouldn't even talk to her and when she called and tried to get them, she was told that they would not talk to her.   After talking to the three other people in this party, we had decided that this "customer" was no longer welcomed into our office or store, which we have every right to refuse them, and when she demanded to come in last night and come here, she was told she was not welcome and when she continued to say she was coming she was told we would call the police if she came here, which again is within our rights.   All parties have been contacted and we have a positive resolution with the other 3 so far and the only one complaining is the only one that is not really entitled to anything at all, but yet was still offered the $300 voucher which she refused.[redacted]Creative Travel

I've spoken to the other person on this reservation.  Mr [redacted] has acknowledged that at least twice he and Ms [redacted] were informed that there was no deposit without the purchase of insurance.  He admitted that they were both told that and they both said that they were going no matter what and they turned down the insurance.Also below is a portion of the information that was given to both Mr [redacted] and Ms [redacted] and the last line of this portion explicitly states that any amount over the lost deposits will be issued in a form of a credit by the vendor.     It reads:  "Days prior to departure            Penalty  9 days or more prior to departure                               $150 per person + any third party fees        Balance as credit toward future travel8 days or less                          Non-refundable Refunds Passenger 1:   [redacted]   *  AdultPassenger 2:   [redacted]     *  Adult Rules: You must call [redacted]) within 24 hours of purchase to cancel the air ticket reservation and request a refund of the air ticket. The reservation must have been booked at least 7 days before scheduled departure. This policy does not apply to hotel or other non-air portions of the package. Standard cancellation policies will apply to all non-air components of the package. Refunds are only issued for tickets booked on usairwaysvactions.com or with US Airways Vacations Reservations. (a) All USV Package Cancellations without Pre-Departure Protection or WaiverPlus. Days prior to departure            Penalty   9 days or more prior to departure                               $150 per person + any third party fees      Balance as credit toward future travel8 days or less                          Non-refundable Refunds Some packages are non-refundable. The right to refund is limited if changes are made to travel plans, travel dates, hotels, hotel categories, hotel configurations, changes in origination or destination. Due to the nature of USV packages, USV is unable to provide separate refunds for flights associated with the package (i.e. any refund associated with the package must be processed for the package as a whole). No refunds will be issued or exchanges made for any missed or unused package features, package components or unused hotel nights. USV is not responsible for free components provided by third party vendors. Free components have no cash value. All refunds are subject to conditions outlined above governing cancellations, changes and revisions, and are further subject to any such fees or other charges imposed by third party suppliers including, but not limited to, airlines, hotels, rental car companies or ground transportation companies. Acceptance of a refund constitutes a waiver by the customer of all rights and remedies under applicable laws other than the amount of the refund. In no event shall USV be responsible for any amount other than the price paid by the customer for the tour or package. USV reserves the right to accept, decline, retain or remove any person as a member of the tour package program or group at any time. Each customer agrees that all disputes in any matters whatsoever arising in connection with the responsibility of USV or the airline under this Agreement shall be construed and enforced in accordance with the laws of the State of Arizona, and each customer consents to the courts of the state of Arizona, USA, being the sole venue of any action related to this agreement, to the exclusion of the courts in any other state or country. Each customer waives its rights to a jury trial.

Review: Contacted the owner ([redacted]), two weeks ago canceling my trip to Punta Cana, in accordance with their refund and cancellation policy timeframe and was informed that I would not receive my deposit but that I would be refunded my remaining balance paid of $600. I was told by an employee that I would receive the refund in a week or two and after failing to receive it I called back and was told that the manager was in Cuba. Then I tried calling repeatedly afterwards and no one answered the phone, which I believe to be cell phones. After I finally got a hold of the manager I was told that I could expect the refund in another week (which would now be three weeks) and that [redacted] was still away. On February 26, I finally spoke with [redacted], who screamed in the most unprofessional and hostile manner and threatened if my aunt or myself attempted to visit the establishment that the police would be contacted. He also threatened that I "would be lucky if I got anything back". I have never received contact from them regarding or clarifying anything regarding the matter, it is always me trying to get a hold of them. I have documented proof of my entitled refund and will be seeking legal action if the entirety of my refund is not received! Business Response: This "customer" was one of now a group of four people. This person does not have her facts correct. This particular person only paid $100 towards this trip the rest was paid by her then fiance. She is trying to get cash on something that she did not purchase insurance for and therefore no cash refunded is given. She was given a Voucher from the Vendor for $300 even though she only paid $100. On August 16th they paid $300 on [redacted]'s Credit card. On September 6th this person added $100 on her credit card then again on Jan 30th Mr [redacted] added $500 on his card. This person's mother came into my office and berated a person here that was not even involved in our Travel Agency and rents space in the office and she was telling this non-travel agent person personal information and libelous statements about Mr [redacted] harassing her daughter etc. Miss [redacted] has been Rude to my staff and to me making demands from me that I have nothing to do with and making many false statements. She is not honestly entitled to any money. Her cancellation was $150 and she only paid $100. The vendor has graciously offered her a$300 voucher for future travel that they were not obligated, so my statement to her that "she is lucky to have gotten anything back" is correct since she did not purchase insurance. The vendor is not obligated to refund any amount. This "customer" stated that she was told by one of my staff that she would get cash back. That staff person hasn't worked her for over 6 months, so I am not sure how she could have possibly told her that. The refund has nothing to do with our company. Her payments were not taken by us, they were taken by the Vendor. This "customer" also claimed that she called the vendor directly and she was told by them that she was entitled to a cash refund. That was a lie. Our vendor wouldn't even talk to her and when she called and tried to get them, she was told that they would not talk to her. After talking to the three other people in this party, we had decided that this "customer" was no longer welcomed into our office or store, which we have every right to refuse them, and when she demanded to come in last night and come here, she was told she was not welcome and when she continued to say she was coming she was told we would call the police if she came here, which again is within our rights. All parties have been contacted and we have a positive resolution with the other 3 so far and the only one complaining is the only one that is not really entitled to anything at all, but yet was still offered the $300 voucher which she refused.[redacted]Creative Travel Consumer Response:

Our first small group tour, creative travel was a great choice. [redacted] was my kind of tour guide, he took us to some very good out of the way paladars where we had excellent meals. We went over New Years and had the best time with the other people in our group. We do a lot of traveling and this was one of our best trips ever. Thanks [redacted].

Review: I used creative travel to book a trip to Disney World and Miami for 1 week. When it was time to leave Disney to go to Miami everything completely fell apart. We tried to check in at Disney at the airport check in on sight. They told us that S's ticket was good to go, but P's, myself, had to go to the airport to check in. This made me panic because we were literally waiting for Disneys Magical Express bus service to take us to the airport for our next flight. They told us the travel agency reissued our tickets in August and they dont know what happened. As im standing there I asked the woman if she could call customer service because our bus would be arriving soon to the airport and I wanted to get this handled so we didnt miss the bus, which would cause us to miss our flight to Miami. So we called customer service and they said they didnt have my information because whomever issued my tickets did it incorrectly and I didnt have a ticket, I asked her how could this happen and she asked did you go thru a travel agent. I replied yes, and she said well thats the problem, they did it incorrectly. I became very upset being this was the first time I used this company and I knew we needed to get to the airport quickly. She then said jump on the bus and go to the aiport to handle it because there was nothing she could do. On the way to the airport I called Creative to speak with [redacted] who helped set this up. Bob said she wasnt available so I asked if he was the owner. He said yes. So I tried to explain the situation, but before I could finish he cut me off and began saying this isnt my fault we did what we were supposed to do. He said this was the airlines fault and we should be on the same "pnr" and theres no way. I got off the phone with him because he didnt assist me in any way. He told me to call him back if I had any issues. There was no way I was going to call him back after that conversation because he was extremely rude. Finally, we got to the airport and I asked to speak with the manager. After she searched the computer and found my name she asked, "Did you happen to use a travel agent.?" I said yes. She shook her head and laughed and said thats the problem. They reissued your tickets in August and didnt do yours properly. She said I will print you out a copy of everything so you can see what was done, I said are you sure they did this because the travel agent is saying theres no way this was on them. She said it definitely was your travel agent. After she did everything in the computer she said it should all be good to go from here, So I thought nothing of it. On the way back from Miami to go back home to DE we encountered the same exact problem! This time it took longer to resolve because they had no idea what was going on, Again, S's ticket showed up and mine did not. So again, I spoke to a a manager that again, asked the same question, did a travel agent book these. After talking to countless people and them all asking the same exact question about a travel agent, it showed me something had been entered incorrectly. After handling this situation twice I emailed Laura. I asked her to call me because I had an issue with getting an airline ticket twice, and also [redacted] name was spelled incorrectly at the hotel. The male we spoke with couldn't find us due to a language barrier. He finally realized from our last name that the first name was spelled wrong by the TRAVEL AGENCY. In a very detailed email I explained how stressful this trip became due to these issues. I explained I planned to use their service again in February for Paris but because of the poor service I received I wouldn't be doing so and asked how can we get compensated for the hassle we had to go through. I shortly received an email from Bob. I never received a call or response from Laura the person I actually dealt with. Here is his very unprofessional response: First of all, WE did everything correctly We send you a copy of your airline reservation that shows BOTH of your names on the reservation along with your ticket numbers: Traveler Details Traveler1: Adult Seat Request: Any seat Special Request: No Special Service Requested Electronic Ticket Number: [redacted] Traveler2: Adult Seat Request: Any seat Special Request: No Special Service Requested Electronic Ticket Number: [redacted] They were BOTH on the same PNR. So if one name was found they were BOTH on that same PNR of [redacted] When your sister called me, I explained exactly what to do and to call me immediately when you got to the airport if there was any more issue. She never called back. The reservation was done correctly. Both names were listed correctly on the airline and they found you right away when you got to the American Airlines Desk. As far as the hotel is concerned. I spoke to the front desk manager tonight at the Beacon. They told me that your first name had a B instead of an N but that there was NO issue at all. They corrected that right away and that did not affect your reservation, your pre=payment or delay you in any way getting your room assignment. My office went out of their way to put this together for you and did quite a bit of extra work looking at the various options you had requested all at no additional charges to you. When I spoke to your sister on Thursday, I explained to her that there was no way that American Airlines could have one of you and not the other on the reservation. Apparently it was the hotel that was attempting to print your boarding pass. I do not have any idea what they did or how they were searching, but I can assure you that there was not possible way that they could have one name on the reservation and not the other. They were doing something wrong looking it up, not us. I can appreciate that there was some frustration on your end in finding the ticket, but to blame us for that when the paperwork we gave you shows that we did everything correctly is not very fair on your part. I answered you sister's questions immediately, showed her how the reservation is for 2 people and both names were there. I copied it above to show you. I don't know if there was any fault for this, or if the hotel just didn't pull something up right, but honestly to blame my office is wrong. We have all of the documentation that shows we did it correctly except for your first name being wrong at the hotel, but that was prepaid and not an issue for a hotel. I may have been for the airline, but not the hotel. So I am not sure what you are looking for as compensation, but please put blame in the right direction. I will offer you a $100 discount on your complete package for your Paris trip as a show of good faith, however please be aware we did nothing wrong that would have "ruined" your experience. Bob Older President Creative Travel, Inc As you can see he uses first of all, put blame in the right place, he put ruined in quotations as if I was making it up, he said Beacon didnt hold me up getting to my room but he wasnt there! Im floored at the fact he feels he can talk to customers the way he did to me above! Im a store manager and I would never respond to my customers the way he has. After I explained to Bob I felt his response was unprofessional and I would post his response on every review site so people are aware, he became very, very angry. He called me and the first thing he said was, "You better get a lawyer." I immediately hung up on him. I was shocked that he could ruin my trip with poor booking practices and respond to me in such a rude manner. After I hung up he then emailed me, threatening I should get a lawyer as follows: you may want to contact an attorney, what you are doing may be against the law, and is definitely defamatory and potentially Tortious Interference. Since again we did do our jobs correctly. I cannot be blamed for the airline changing their flight numbers and doing those things after we have already issued tickets. They did not change the time just the flight numbers. Bob Older I responded back to Bob and asked him not to converse with me any further. At this point the situation was getting out of hand. I was going to post my review on his company and leave it at that. However, today, one of my workers said, "Hey, I just talked to Bob and he told me about what happened with your trip and how you were blaming him for your tickets." As soon as she told me I called my wife and told her what he was doing. She said we need to call him. I was at work, calling her on my desk phone, so she called Bob on 3 way from her cell. He answered and I said "Bob are you discussing my personal business with my workers.?" "He replied I can discuss whatever I want with anyone because she referred you." I said you are not allowed to give my business to anyone but my spouse. He said I can do whatever I want to do. I became upset and said dont ever give my personal information to any one ever again and I hung up. My wife immediately called me back and said did you hear what he said. I replied no I didn't. She said before you hung up he yelled watch what im going to do to your job. I said wow really. She said yes I heard him. A few minutes later, someone called my store...I answered thank you for calling this is P, how can I help you? There was a loud click in my ear. So being that im in a collections business I dialed *69 to find it was Bob who called and hung up! So now he is telling my personal business and prank calling my work place! Maybe a few mins after this my boss calls me. He said I dont know why but your travel agent called me and said you are cursing at him on the company phone! My boss told me I need to take action on this man because he doesn't understand why he would call him and tell him things that dont pertain to my job, My boss said he asked Bob what number I called from if in fact I called from the company phone, and bob couldnt tell him a number and said it was a cellphone AFTER LIEING and saying I called from the job phone. At this point I feel as if im in a bad horror film. You ruin my trip, send me rude emails, threaten to sue me, then threaten to do something to my job and you're calling the store and hanging up? Something must be done about him. Im completely shocked that this got to this point. I paid my money and did everything I was supposed to. Not only did Bob drop the ball, he handled the matter in the worst way you possibly can as a business owner. Now that Bob had gone out of his way to try and get me back for saying I will give him a bad review, I dont know whats next! This man has all of my personal info and this makes me feel extremely uncomfortable. I have contacted the police and filed a complaint against him as well. I have already been in contact with my attorney. I will continue to move forward on this matter until its resolved.Desired Settlement: I want compensation for the money spent, harassment and the breach of the privacy act. I want an apology and after this is resolved I want my personal information, address, credit cards, emails and all other info all destroyed out of their system. Business Response: I have read in detail the complaint. The FACTS are: On May 10th, a current client of ours called us and told us that her boss was interested in a trip to Disney and Florida. Our client gave us details of what her boss was interested in and asked us to email her details. After going back and forth with ideas on how they would get from Disney to Miami and back (we looked at driving, we looked at flight in and out of Orlando to Miami, and we looked at an Open Jaw ticket going into Orlando and Back from Miami) these clients finally decided on how they wanted to purchase their trip. On July 1st, these clients finally booked their Disney and airfare portions of their trip but not yet the Miami Hotel. On July 1st we emailed confirmations of both the Disney and the American Airlines ticket details and all information. The Airline Reservation clearly shows both [redacted] and [redacted] on the reservation. the emails were sent to [redacted]. the tickets were e-tickets and ticket numbers issued on one PNR on July 1st. On August 26th AMERICAN AIRLINES changed the flight numbers on this reservation, but not the times. The e-ticket numbers and the PNR stayed the same. Every detail that we provided to the [redacted] remained the same. If the agent did not find one name on a reservation it would be a glitch on their end. American Airlines confirmed that the issue appears to have occurred on August 26th the day THEY made changes. We never reissued any tickets since one they were issued on July 1st it would then be the airline that has full access. We no longer can make changes. As far as the Hotel reservation: On July 26th these clients booked the hotel. On the day they were made a typo was made in [redacted] name where it was spelled [redacted] We contacted the hotel immediately as well as the clients to let them know. The hotel said since it was not an airline ticket, it was not relevant to them, they would go by the last name first, but it would not be an issue. We sent the client the reservation and numbers for the hotel. I called the hotel after the clients called me last week, and the front desk manager told me other than the clients being irritated, there was no delay or problem at the hotel. We offered these clients a discount on their next trip, but they were extremely vulgar and crude in their response. We did call our current client who originally made the call to let her know what had been going on since these clients had been spreading false information and speaking badly of us, we wanted to make sure it didn't affect our business relationship. Since she called to do potential business with us today it appears that it won't affect us now. Any professional company would call a customer that has refereed business under the same situation. It's smart and good business. We have no problems fixing any issue or problem if it was our negligence. Nothing on this reservation was. The clients only needed to bring their paperwork with their reservation numbers and they would have found everything with ease. Bob Older Creative Travel, Inc Consumer Response:

In June, 4 of us were searching for a licensed people to people tour to Cuba. We happened upon Creative Travel in Delaware. The owner [redacted] put together a group of 8 people and organized a wonderful tour. We visited Havana, Trinidad and Cienfuegos. All very different and interesting. [redacted] had great "surprises" for us during the trip. Including 1950 Chevy taxi rides, train rides and excursions to places off the beaten path. He is an experienced traveler and very reasonably priced and has a great sense of humor! I would give him 2 thumbs up!!! Thanks for the memories.

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2024 Kentucky Derby Packages

Churchill Downs, Louisville, KY: May 2-5, 2024

The Creative Travel Group Difference… • Reserved seating at Kentucky Derby (Saturday) • 4 days, 3 nights First class accommodations in  Louisville • Transportation passes for roundtrip transfers to Churchill Downs • Full-service packages from $5,625 /person (based on double occupancy)

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Kentucky Derby weekend offers so much more than just the race itself. From the horses to the unique fashions to the celebrity sightings, it really is an experience like no other. The impressive Derby crowd includes some of the biggest names in sport and entertainment, as everyone who’s anyone descends upon the Twin Spires for the famed Run for the Roses.

It’s an event unlike any other. Whether you’re there for the horses, the star sightings, the intricacies of fashion, or the refreshing mint juleps, Derby weekend is one of the most exciting parties of the year! Join us and cross this incredible event off your bucket list.

Complete 2024 Kentucky Derby packages are available from $5,625 per person (based on double occupancy).

Customize your 2024 Kentucky Derby experience by contacting one of our sports travel experts at 1-813-875-4155  or submitting a  Custom Trip Quote .

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• Reserved seat for the Kentucky Oaks; including roundtrip transfers (Friday)
• Private sedan roundtrip event transfers with a parking pass
• Kentucky Bourbon Trail tour
• Horse Country tour
• Taste of Derby Gala Dinner (Thursday)
• Extra nights
• Suites and room upgrades
• Rounds of golf or spa treatments
• Private transfers (sedan, limousine, luxury motor coach)
• Airfare (economy, first class, private jet)

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The  global tourism industry grew by over 40%  in 2022 after steep drops in 2020 and 2021. And it’s expected to rise another 14% in 2023, reaching nearly $2.29 trillion.

Now, how can advertisers take advantage of this travel boom and increase revenue? By reaching consumers with optimized campaigns that speak to their needs and wanderlust.

That’s where the  Taboola Creative Playbook: Travel  comes in — built just for advertisers of booking sites, airlines, hotels, tourism boards, and travel products.

The Taboola Creative Shop  — a global team of experts and strategists — pulled readership trends, insights, and engagement data from our network of over 9,000 premium publisher properties and 5.6 billion travel pageviews. And they compiled it all into the ultimate creative guide for travel marketers.

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Here’s just some of what they found:

• Convey ease and inspiration for travel.  Use your ads to share how your product or services can make the travel experience easier and more convenient, and share tips and offers for specific trips.
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• Use Dynamic Keyword Insertion (DKI) to increase clicks.  DKI automatically customizes ad copy  to each user based on specifics like their location or device. For example, you can use DKI to personalize headlines like “People in [Los Angeles] Love These Weekend Travel Tips.”
• Include suggested calls to action (CTAs).  Taboola recommends travel advertisers use CTAs like “Book Now,” “Get Offer,” and “Read More” to drive ad clicks.
• Make it all-inclusive.  Put pricing and saving opportunities front-and-center by highlighting actual travel costs, savings opportunities, and added benefits. For example: “These Affordable All-Inclusives Are Under $400 Plus Bonus Perks.”
• Add visuals and social proof to your landing pages.  Improve on-page engagement with moving images, GIFs, and videos. Also, add testimonials and featured press snippets to build trust and credibility.

Ready to help your travel ad campaigns take flight with data-backed strategies for enhanced performance? Download the  Taboola Creative Playbook: Travel to learn more.

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With over 40 certifications in services and destinations and 14 awards for being the best Travel Agency in Delaware and/or the Best Customer Service, the travel professionals at Creative Travel can plan the best custom package or pre-packaged vacations to exceed your expectations while keeping you below your budget. No matter where you are located in North America, we can provide you with exceptional travel arrangements to just about any worldwide destination including Cuba.

Call us and let us work for you to provide you with the best trip you can have to create ever-lasting memories. We do not charge you any fees to book your complete vacation package!

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Krasnodar safari park tours.

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Explore the great outdoors at Sun Island Park, a lovely green space in Krasnodar. Take in the theater scene while you're in the area.

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Krasnodar musical theatre of " Premiere" Creative Group named after L. Gatov

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The world's first doggy jet service will cost you $6K for a one-way ticket

Dogs will soon be able to experience their own “ fur st” class flight with the launch of the world’s first jet charter company specifically designed for man’s best friend. 

BARK, the dog toy company that coordinates the popular treat subscription BarkBox, is partnering with a jet charter service to take away the challenges of long-distance traveling with dogs, according to a press release. BARK Air, as the company calls it, offers the “white glove experience typical of a human’s first-class experience and redirected all that pampering to pooches.”

Taking dogs on airplanes is, typically, a stressful endeavor with different airlines having different policies for pet travel. For example, American Airlines allows small dogs in a carrier to be placed under the seat in front, but larger dogs are put in the cargo space, which has been found to be stressful for the pet. For United Airlines , pets can fly in the cabin if there’s enough space, but they must fit in a carrier under the seat in front.

“We are excited to take the insights we’ve learned over years to create an experience that is truly dog-first, which is drastically different from just accepting dogs – from the ground to the skies,” said Matt Meeker, Co-Founder and Chief Executive Officer at BARK, in a statement. 

First-time Fido's taking to the sky? Here are tips from my flight with a dog

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However, you’ll need to pay a hefty fee for the dog-friendly flight. For now, a ticket for just one dog and one human will run you at least $6,000 one way. 

The first BARK Air flights will take off on May 23, and so far, there are only two flight routes available, both from New York’s Westchester County Airport. From New York to London’s Stansted Airport, it’ll cost $8,000 one-way and to Los Angeles’s Van Nuys Airport will cost $6,000 one-way. Tickets are available for purchase on April 11.

Not only does BARK Air allow dogs, it also focuses on the furry friends by treating them like VIPs, the press release said. BARK Air passengers can skip TSA checkpoints and screenings and instead experience a simple check-in process where they can meet the other dogs on the flight and the humans are served a meal cooked by on-site chefs. 

When boarding, a BARK Air concierge is on-hand to ensure the dogs are socializing and adjusting to the environment well. 

Each flight will undergo “Dogs Fly First” flight prep that includes “calming pheromones, music, and colors that pups prefer.” To make the flying experience easier and more enjoyable, dogs have access to various aids such as calming treats, noise-canceling ear muffs, and calming jackets.

During takeoff and descent, dogs are given a beverage of their choice to help their ears adjust to cabin pressurization. Of course, there will be plenty of treats on the flight.

Kathleen Wong is a travel reporter for USA TODAY based in Hawaii. You can reach her at [email protected] .

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Airlines predict record summer travel — with surging demand for first-class seats.

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Multiple airlines are reportedly anticipating carrying a record number of travelers this summer, including an increased demand in first class tickets.

United Airlines said Wednesday after reporting that it suffered $200 million in losses in the first quarter that it’s expecting a turnaround this summer.

“As an airline and as an industry,” United expects to “set another record for passenger numbers come June, July and August — the peak travel months for the season — the carrier’s Chief Commercial Officer Andrew Nocella told investors.

To achieve this, more than 273 million Americans would have to take vacations this year, according to Investopedia , citing data from Transportation Security Administration checkpoints between May 31, 2023, and Sept. 17, 2023.

The record-setting figure for 2023 means that nearly one-third, or 32.8% of all US households passed through TSA checkpoints last year in what was dubbed a “revenge” travel season.

In another positive sign for the future of travel, customers appear willing to pay up for first class and other cabins above standard coach, executives said, according to CNBC .

Nocella said on the earnings call Wednesday that as a result, United is mulling further segmentation at the front of its planes, as it did when it implemented “preferred seating” options and perks for its MileagePlus members.

“You have many teams of people working on how to further innovate and provide more and more choice and to monetize that choice on our behalf, obviously, in the future,” Nocella said.

Alaska Airlines is similarly predicting a strong peak this summer — despite recent setbacks stemming from its infamous mid-air door blowout at 16,000 feet in January, CNBC earlier reported.

The Seattle-based carrier has prepped for the coming months by expanding its capacity roughly 3.5% over the past 12 months — which positioned it to forecast second-quarter and full-year earnings well ahead of estimates on Thursday.

Though Alaska Airlines reported earlier this month that it lost “approximately $160 million” in its first quarter in pretax profit in the wake of the fuselage blowout, Boeing — which built the 737 MAX 9 that malfunctioned on that fateful Flight 1282 from Portland, Ore. — repaid the sum.

Boeing said that it would give Alaska Airlines the $160 million it lost as part of an “initial payment” for “financial damages” resulting from the near-disastrous flight on Jan. 5 that ultimately led to a three-week grounding of Boeing’s 737 MAX 9 planes.

United also blamed that nearly month-long period on its own $200 million losses in the latest quarter, though Boeing hasn’t said that it would repay the Chicago-based airline — which was forced to cancel hundreds of flights and pause pilot hiring.

As Boeing faces a May 28 deadline from the Federal Aviation Administration to develop a comprehensive plan to address quality-control issues, the government agency is also probing United after several incidents this year, including a tire that fell from one of its older Boeing 777s , CNBC reported.

However, the setbacks didn’t seem to sway COO Nocella’s belief that it’s going to be a busy summer for United.

Delta Air Lines CEO Ed Bastian also said on his company’s earnings call last week, “Demand continues to be strong, and we see a record spring and summer travel season with our 11 highest sales days in our history all occurring this calendar year,” CNBC earlier reported.

Delta’s second-quarter forecasts also outpaced Wall Street estimates.

And in another display of travelers’ willingness to splash out on travel perks, Delta revealed plans to debut “premium” airport lounges back in February , touting that the high-end spaces will feature full-service brasseries, markets and dedicated wellness areas.

American Airlines and Southwest Airlines are both set to report their latest earnings results on April 25.

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Vince McMahon's life after WWE: Kittens, vacations and staying in touch with Trump

As he faces a mountain of legal woes, former WWE leader Vince McMahon is traveling, eating out and keeping in touch with friends and associates — including former President Donald Trump.

McMahon resigned as executive chairman of World Wrestling Entertainment’s parent company almost three months ago after a former employee, Janel Grant, accused him in a bombshell lawsuit of sexual abuse and trafficking. He denied the allegations. McMahon, 78, is also facing a federal criminal investigation , although he hasn’t been charged.

NBC News and CNBC talked to 11 people familiar with McMahon and WWE about how he’s been spending his time — and how the global brand he built over more than four decades is moving on without him. These people, including close personal associates and company insiders, declined to be named, citing ongoing legal cases and the confidential nature of internal corporate communications.

Multiple WWE insiders said he hasn’t had any contact with company leaders and figureheads since he resigned. Mark Shapiro, the operating chief of WWE parent company TKO Group Holdings, said in March that McMahon “doesn’t work for the company, doesn’t come into the office, and he’s not coming back to the company.”

That also means McMahon hasn’t talked to his son-in-law, WWE creative chief and former superstar Paul “Triple H” Levesque, or daughter, Stephanie McMahon-Levesque, regarding company matters, sources said. While she introduced WWE’s WrestleMania event earlier this month, McMahon-Levesque, who worked beside her father for more than 20 years and played roles in storylines, currently has no involvement with the company, according to people familiar with the matter. Levesque and McMahon-Levesque declined to comment through a spokesperson, as did a WWE representative. 

McMahon is nonetheless indelibly linked with the wrestling outfit, which he bought from his father 42 years ago. Still, he seems to have moved on, according to multiple sources. McMahon has kept up his other routines, and it’s as if he’s unfazed by his legal fights, two sources said.For instance, on an afternoon in late March, McMahon returned on a private plane to the United States from the sunny Turks and Caicos Islands -- but he wasn’t alone, according to a person close to him. He had with him seven kittens and a puppy, all of which he brought back to be adopted by his friends, this person added. 

“If anything, he’s enjoying life,” said the person, who added that McMahon had also taken a trip to Italy. 

Jessica Rosenberg, an attorney for McMahon, declined to comment regarding the aspects of the former WWE chief’s life reported in this article. In an emailed statement Tuesday, however, she criticized Grant’s suit: “The lawsuit’s claims are false, defamatory and entirely without merit. We intend to vigorously defend Mr. McMahon and are confident that he will be vindicated.”

Life amid litigation

The details of McMahon’s life after his WWE reign present a stark contrast to Grant’s accusations, which paint a graphic portrait of a violent and controlling man. In the federal lawsuit, filed Jan. 25, Grant’s attorneys said that she was “the victim of physical and emotional abuse, sexual assault and trafficking at WWE,” naming McMahon and former WWE executive John Laurinaitis. Both men have denied the accusations in the suit. The lawsuit also named WWE as a defendant. WWE and its parent company, TKO, have said that they take Grant’s allegations “very seriously.” 

“Vince McMahon raped, trafficked and physically assaulted Janel Grant as part of his decades-long normalization of treating women within the WWE as objects. He might have thought that Janel would just walk away, but that wishful thinking couldn’t be further from the case,” Ann Callis, an attorney for Grant, said in a statement Wednesday. “Every day we are focused on adding to our mountain of evidence, speaking with other victims, hiring renowned experts on sex trafficking/coercive control and preparing to vociferously litigate this case.”

Federal investigators seized a phone from McMahon and have been trying to determine whether federal law was broken in the conduct surrounding Grant’s allegations, NBC News reported in February . WWE had disclosed last summer that investigators served McMahon with a federal grand jury subpoena and executed a search warrant in July.McMahon is cooperating with authorities, according to one of the people close to him. McMahon believes officials won’t bring any charges against him and that Grant’s civil case will be settled out of court, said a person close to the former wrestling executive.

Nicholas Biase, a spokesperson for the U.S. Attorney’s Office for the Southern District of New York, declined to comment.

A spokesperson for Grant’s attorneys said that there have been absolutely no settlement talks with McMahon.

While his legal battles persist, McMahon is often ferried by a private driver from his posh Connecticut home to Manhattan, according to one of the sources close to him. There, he eats with friends at restaurants such as the old-school Italian spot Il Tinello East on 46th Street, sees his longtime barber for biweekly haircuts and works with his personal trainer multiple times a week, the source said.  Two other sources, however, say McMahon has otherwise been “quite guarded” and often on the phone with his lawyers to map out plans since Grant’s lawsuit was made public.

Staying in touch

McMahon has also talked to Trump, according to two of the people close to the wrestling impresario. The two billionaires have been in touch regularly, according to a person close to McMahon, although it isn’t clear what they’ve discussed.

Trump and the McMahon family go way back: The former president hosted two WrestleMania events in Atlantic City in the late 1980s, engaged in a wrestling “feud” with McMahon in 2007 and is a member of the WWE Hall of Fame. Linda McMahon, McMahon’s wife, served as the Small Business Administration’s head in Trump’s Cabinet, led a pro-Trump super PAC and is now on the board of the publicly traded Trump Media and Technology Group.

In 2022, The Wall Street Journal reported that McMahon paid $5 million in previously unrecorded expenses to the since-dissolved Donald J. Trump Foundation during two of the years Trump appeared on WWE programming.

Trump, who’s running for a second term as president, has also been accused of sexual assault and is facing his own costly pile of civil and criminal legal troubles, including four separate indictments. Trump has denied wrongdoing in his various cases, pleading not guilty in each criminal proceeding, including a New York trial that started Monday. Another person close to McMahon said that the two men don’t discuss their legal problems and that Trump doesn’t provide legal advice.

Hours after the publication of this story, a spokesperson for McMahon pushed back.

“Mr. McMahon has not been ‘staying in touch’ or ‘been in touch regularly’ with former President Trump. He has spoken with Mr. Trump once in the past several years and that was for about a minute or so after Mr. McMahon’s back surgery. Other than that, there have been no communications between the two,” the spokesperson said.

A representative for Trump declined to comment.

Since he resigned, McMahon has been in touch with Dwayne “The Rock” Johnson and John Cena, sources said. Johnson and Cena, both Hollywood superstars, are two of WWE’s biggest success stories.

Publicly, Johnson has thanked TKO and WWE executives regarding his addition to the TKO board earlier this year. In February, Cena told the radio host Howard Stern that “the whole thing is super unfortunate and it sucks,” while noting that he loves McMahon and has a “great relationship” with him. “But in the same breath,” he added at the time, “I’m also a big advocate of accountability.”

Cena and Johnson are both represented by the William Morris Endeavor agency, which is part of Endeavor Group — the majority owner of TKO.A spokesperson for Johnson declined to comment. A representative for Cena didn’t respond to requests for comment. 

WWE in transition

This isn’t the first time WWE has had to contend with controversy stemming from its former longtime leader. McMahon was acquitted of federal criminal charges in the early 1990s related to the steroid scandal that engulfed the wrestling world at the time. 

In 2022, he briefly stepped down as WWE’s leader after the Journal reported that he paid millions of dollars to multiple women to cover up his alleged extramarital affairs. The Journal also reported that other women had come forward with sexual misconduct allegations . WWE amended its financial reports to reflect the payments. McMahon denied all wrongdoing. 

His daughter helped take over leadership of the company in the interim, but McMahon-Levesque resigned when her father, who owned a controlling stake in WWE, returned in early 2023 . McMahon then engineered a deal to merge the company with Endeavor Group’s UFC to form TKO. Longtime Hollywood super agent Ari Emanuel is the CEO of both Endeavor and TKO. 

That deal, announced in April 2023 , made McMahon the executive chairman of the new company, and he gave up majority control of WWE. At the time, he told CNBC he wouldn’t be “in the weeds” with creative decisions but he would weigh in on big decisions. That marked a big shift for McMahon. His family has been in the business dating back to the early 20th century. After buying the company from his father, who was known as “Vince Sr.,” the younger McMahon then employed flamboyant superstars such as Hulk Hogan and the Rock, staging glitzy pay-per-view events like WrestleMania, to build it into an international sensation. And while WWE is still defined in part by the family, McMahon’s daughter and son-in-law are publicly attempting to push the brand into the future.  

At WrestleMania 40, held earlier this month in Philadelphia, McMahon-Levesque surprised the crowd with an appearance and hailed her husband’s leadership. “Every Wrestlemania is special for its own reason, but I think WrestleMania 40 might be the one I’m most proud of, because this is the first WrestleMania of the Paul Levesque era,” she said . (Linda McMahon joined her daughter backstage, according to an Instagram photo posted by wrestling star Charlotte Flair.) Levesque himself proclaimed a “new era” for WWE. 

It was a significant moment for the brand, coming during the first WrestleMania since the Grant lawsuit -- and it’s the first one under TKO’s management. Still, some rank-and-file WWE employees have griped that the company hasn’t done more to address the situation, according to an insider. After McMahon quit, Shapiro told a global town hall for both TKO and Endeavor employees “in no uncertain terms” that the former wrestling boss wouldn’t return, according to another insider. Shapiro also assured employees that Levesque and WWE President Nick Khan have his support, this person said. 

Otherwise, WWE is more relaxed since McMahon resigned in January, sources said. When McMahon was still running things, he would come in late in the afternoon and often stay until around midnight or beyond, two current employees said. (His office at WWE headquarters in Stamford, Connecticut, is unoccupied but otherwise intact, according to an executive, who called it “spooky.”) He had a reputation for being capricious and quick to fire employees, which generated fear and created a chilling effect, according to sources. 

Now there’s more levity and freedom to make a mistake or suggest an idea, some employees said.

The current leadership operates more conventionally, giving underperforming employees a standard progress report and opportunities to improve before taking action, they added. 

Some McMahon loyalists remain, but one employee said: “WWE is actually a really great place to work, and Vince distracted from that. It’s been much better since he left.” Another said: “People feel like they’re on steadier ground.”The company, meanwhile, is charting its post-McMahon course with the help of lucrative media rights deals. In September, WWE signed a $1.4 billion deal with NBC News’ parent company, NBCUniversal, for domestic rights to “Friday Night SmackDown.” In January, it inked a 10-year, $5 billion pact with Netflix to move its flagship “Raw” show and other programs to the streaming giant next year. WWE announced both agreements after it became part of TKO and McMahon ceded much of his official control over the brand.

There’s yet another sign suggesting that McMahon’s distance from WWE is more than temporary: He has sold hundreds of millions of dollars’ worth of shares in TKO since November, a sizable chunk of those sales coming after he resigned in January. That’s different from when he briefly stepped down in 2022.  

“This time, it’s like, OK, now, it’s over -over,” one of the insiders said.

A version of this story was published on CNBC.com .

Chloe Melas is an entertainment correspondent for NBC News. 

Alex Sherman covers media for CNBC.