jtb travel center narita

• Hokkaido Tourist Information Center
• Narita International Airport Terminal 1 Travel Center
• Tourist Information Center Haneda Airport Terminal 2
• Central Japan Travel Center
• Kansai International Airport
• Kyoto Tower
• TONBORI BASE Cafe&Info

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provided by NAA

Narita airport 成田空港, information.

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Business information

Business hours, languages supported, guide service areas, language versions of information materials, services offered.

• Tourist Pass
• Entertainment
• Admission Ticket
• Assistance in multiple languages

List of Available Products

• Japan Rail Pass (exchange and sales)
• Tourist Pass (exchange and sales)
• SIM cards (exchange)
• JTB Sunrise Tours
• Keisei Skyliner & Tokyo Subway Ticket
• Admission tickets

Narita Int'l Airport Terminal1 JTB Travel Center

Truly Tokyo

A Tokyo Travel Guide

Arriving at Tokyo’s Narita International Airport

For most travelers, Tokyo’s Narita International Airport (NRT), will be their gateway to Japan. Here is a step-by-step guide to arriving at the airport and getting everything you need for a great stay in Japan.

Tokyo Airport Introduction

Two airports serve Tokyo: Haneda (HND) and Narita (NRT). Haneda is closer and more convenient, but Narita handles most international flights. Narita is an efficient, modern airport where you can get everything you need for your stay in Japan. What do you need?

• Japanese cash
• A SIM card, pocket wifi, or rental cellphone
• Quick refreshment or snacks
• A train or bus ticket into Tokyo
• A Japan Rail Pass (if you haven’t purchased one before arrival)
• A Welcome Suica card

Amazingly, you can take care of all of this within 200 meters of exiting the customs hall into the arrivals hall. If you’re timing is good and it’s not too crowded, you can get all this taken care of within half an hour and be sitting on the Narita Express sipping a cup of coffee racing into Tokyo to start one of the most incredible experiences of your life. Here are all the details.

Note, the following guide covers Terminal 1, which is Narita’s biggest terminal. I describe the process of emerging from customs in the South Wing of Terminal 1. Terminal 2 is very similar and the facilities are the same, but locations differ slightly.

Step-by-Step Narita Arrival Guide

Once you clear immigration and customs, you will pass through automatic doors into the arrivals hall. It can be crowded here, but not nearly as chaotic as some other airports. Directly in front of you, you will see a small counter selling JR and Keisei line train tickets. Savvy travelers buy their train tickets here, since the lines are usually much longer downstairs. You can use credit cards, so Japanese cash is not necessary. But, you cannot convert exchange passes into Japan Rail Passes here (you can do that downstairs).

Next to the train ticket counter, you will see the limousine bus ticket counter. If you’ve got a lot of luggage and don’t want to deal with taking it through train stations, these buses are a great way to get into the city. For details on trains, buses and taxis between Narita and Tokyo, see our Tokyo Airport Transport page.

There another counter in the arrivals hall that specializes in low-cost buses into Tokyo. These offer significant savings over the normal buses, so it’s worth asking if there are any buses going your way.

Nearby, you will see an information counter. The bilingual ladies here are incredibly helpful and can help with all kinds of questions.

At the extreme end of the hall, you will find luggage delivery services (takkyubin). Savvy travelers use these to ship their big bags or suitcases to their first night’s hotel, then board their train/bus/taxi with nothing but a light knapsack or shoulder bag. The luggage will usually arrive the next day. You can also book your luggage delivery service online through an agent like Klook before you leave home. See our detailed guide for more information about how Japan's luggage delivery services work.

When you stand with your back to customs and have the bus and train counters in front of you, if you take a left, you will be headed for the central part of the terminal arrivals area. Here you can get money , train passes, SIM cards etc. It’s also the direction for trains.

On your left, just before the escalators, you will find 7-11 ATMs. This is a great place to get Japanese cash and the machines work with most international cards.

The ATMs are marked “7 Bank” and the international cash networks they accept are clearly listed. English instructions are available.

If you walk just past the escalators, you will find yourself at a JTB Travel Service Center. You can buy a Japan Rail Pass here, in case you did not do so before arriving in Japan.

Just to the right of the JTB Travel Service Center, you will find counters where you can buy SIM cards, and rent pocket wifis and cell phones. Rates and prices are generally pretty similar, but you might want to shop around for the best deal. For the complete lowdown on internet and phone issues in Japan, see our Internet in Japan for Tourists page.

To get to the train station and JR/Keisei ticket offices, take the nearby escalators down to the B1 floor. It’s clearly marked.

On your left, at the bottom of the escalators, you will find a Lawson convenience store, where you can buy all kinds of snacks and drinks. There’s an ATM here that works with many international cards. If your card doesn't work here, head back upstairs to the 7-11 ATMs.

On your right as you enter the main concourse on the B1 level, you will see the Keisei Information Center. The Keisei Line is a private rail line that runs between Narita and Ueno and Nippori Stations in Tokyo. Their Skyliner airport express will get you to Ueno in 41 minutes. It’s a good choice for those staying in Ueno, Asakusa and other area on the northeast side of Tokyo. It’s also a good choice if the lines at the JR ticket counters are very long.

Also on your right as you enter the main concourse on the B1 level (just after the Keisei office), you will see the JR East Travel Service Center. This is the place to convert a Japan Rail Pass exchange voucher into the actual pass. Note that if the line is long or if you are planning to spend your first few days in Tokyo, you should buy your train ticket with cash and exchange your pass in Tokyo. Note, you can buy train tickets at the regular JR counter near the JR turnstiles, and the line is usually much shorter and faster here. You can also buy JR tickets from the ticket machines if you have Japanese cash.

The JR ticket machines are on the right, shortly before the entrance to the JR train platforms. These are a little fiddly to use and you’ll need Japanese cash as they don’t work with foreign credit cards. Still, if you’re up for the challenge, these can save you a lot of time if the lines are long at the service center and ticket counter. There’s usually someone on hand who can help you work the machine.

The JR ticket counter is a good place to buy your Narita Express ticket if you aren’t using a Japan Rail Pass and don’t want to deal with the machines.

You enter the JR station itself via the turnstiles on the right side, at the far end of the concourse.

Just before the JR turnstiles, you will find a bank of three machines. The one closest to the turnstiles is where you can buy a SUICA card. These super-useful cards are highly recommended. For full details, see our Tokyo Smart Cards: Pasmo and Suica page.

If you’d like to buy a Welcome Suica card (which requires no deposit), you can do so at a vending machine on your left, just before the JR turnstiles.

Next to the JR entrance is the entrance for Keisei Line trains. Use this if you’re taking the Keisei Line (Skyliner etc) into Tokyo.

Other Useful Narita Information

• For full details on trains, buses and taxis between Narita Airport and Tokyo, see our Tokyo Airport Transport page .
• For full details on SIM cards and pocket wifi, see our Internet in Japan for Tourists page .
• For some recommended hotels for your stay in Tokyo, see our Tokyo Hotels page .
• If you need to stay at Narita itself, see our Narita Airport Hotels page for recommendations on the best places to stay
• Narita Day Trip Itinerary - perfect if you've got a long layover and want to see outside the airport
• Narita Airport Guide - a rundown of the eating, shopping and entertainment options at Narita Airport
• See our guide to arriving at Haneda , Tokyo's other major airport.

Tokyo Vacation Checklist

• For all the essentials in a brief overview, see my First Time In Tokyo guide
• Check Tokyo accommodation availability and pricing on Booking.com and Agoda.com - often you can book with no upfront payment and free cancellation
• Need tips on where to stay? See my one page guide Where To Stay In Tokyo
• You can buy shinkansen (bullet train) tickets online from Klook - popular routes include Tokyo to Kyoto , Tokyo to Osaka and Tokyo to Hiroshima
• You can buy a Japan SIM card online for collection on arrival at Tokyo Narita or Haneda airports. Or rent an unlimited data pocket wifi router
• See my comprehensive Packing List For Japan
• Compare airline flight prices and timings for the best Japan flight deals . Check my guides to arriving at Narita Airport and at Haneda Airport .
• If you're visiting more than one city, you might save money with a Japan Rail Pass – see if it's worth it for you
• A prepaid Suica card makes travelling around Tokyo much easier - here's how
• World Nomads offers simple and flexible travel insurance. Buy at home or while traveling and claim online from anywhere in the world

How to Pick Up at Narita Airport Terminal 1 and 2

This is a guide for Japan Wireless customers on where to pick up their pocket wifi at Narita International Airport for Terminal 1 and 2.

Narita International Airport has 3 terminals, but Terminal 3 is mainly for domestic flights while international flights arrive at terminal 1 and 2. Please check which terminal your flight arrives at and which pick up point is best for you.

If you are not sure about your arrival terminal, you can contact our customer service team with your flight number and we will help you place your order: [email protected]

Narita Airport Terminal 1 has two pick-up points available for Japan Wireless customers.

JTB Counter

Business Hours:

Everyday 6:30 am ~ 1 hour after the last flight on arrival  

*EXCEPT YEAR-END AND NEW YEAR HOLIDAYS

JAL ABC Counter

The JAL ABC Counter is located at the 1st floor at the end of the South Wing, a bit far away from the customs exit. 

Everyday 6:30 am ~ 1 hour after the last flight on arrival

Japan Post Office

The Terminal 1 Post Office is located at the 4th floor of the central building,  just next to a Starbucks.

The JAL ABC Counter is located at the 1st floor of the Main building

a bit far away from the customs exit. 

The Terminal 1 Post Office is located at the 3rd floor of the Main building, between check-in counters C, and D on the North side of Terminal 2 (departure lobby for international flights).

Haven’t you booked it yet? Do it Now!

Why Should I Choose our Pocket Wifi?

We have been providing Pocket Wifi to visitors in Japan for over 10 years, and we have a 97% satisfaction from our customers!

Our pocket wifi offers unlimited date usage with a fast speed 4G internet, covering a wide area in Japan. All of these with the  price guarantee. In addition, we have a friendly and speedy English-speaker customer support. 

You can get an extra mobile battery for free with a Pocket WiFi unit and are never charged for cancellation fee if you want to cancel for any reasons. 

Narita (���c) is a city in Chiba Prefecture , roughly 60 kilometers east of central Tokyo . The city is most famous as the site of Tokyo's international airport, Narita Airport .

Narita's main tourist attraction is Naritasan , a popular Buddhist temple with a history of over 1000 years. But the city and surroundings have several other attractions that can keep transit travelers and those with excess time at the airport busy for some time.

Top attractions in Narita

Naritasan Temple •

Sawara Town

Museum of History

Katori Shrine

Aeronautical Museum

Boso no Mura

Aeon Narita

Yamato no Yu

Getting there and around.

Questions? Ask in our forum .

Links and Resources

Narita city, hotels around narita.

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Information on our pick-up locations in japan for voice sims, haneda airport terminal 3, jtb meeting counter.

Open from 10am - 8pm every day

JTB Meeting Counter, Haneda Airport T3, Arrivals (2nd) Floor, International Terminal

Free Shuttle Bus from Terminal 2

Located a short (1 minute) walk from the Arrivals Gate. If nobody is manning the front desk please use the phone on the desk for assistance. A free shuttle bus service is available from Terminal 3. Find more information here .

How to Collect

Step 1 Order your SIM online –choose your preferred collection point and pick-up date at checkout.

Step 2 Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1

Jtb travel center.

Open from 9am - 6pm every day

1st Floor (International Arrival Lobby) Narita Airport T1

The Narita Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.

Narita Airport Terminal 2

Travelex currency exchange counter.

Open from 7am - 7:30pm every day

〒282-0004 Chiba, Narita City, Furukomi 1-1, Narita Airport Terminal 2 Station SKYLINER & KEISEI INFORMATION

Shibuya - Mark City Building

Play diversity shibuya coin space (4th floor).

Open from 9am - 11pm every day

4th Floor, Shibuya Mark City, 1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043

This office is located on the 4th floor of Shibuya’s Mark City shopping complex. Play! Diversity Shibuya Coin Space have a tourist office and co-working space with a baggage deposit service, Wi-Fi, water server and device charging. Mark City is located inside the Creation Square Shibuya space. How to get there by train Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.

Shinjuku Station

Travelex keio shinjuku – west ticket gate.

Open from 11am - 3pm & 4pm - 7pm every day

West Ticket Gate, Keio Shinjuku Station, 1-1-4 Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023

There are two Travelex locations at Shinjuku Station. Our SIMs are stocked at the West Ticket Gate location. The other Travelex at the station is permanently closed.

Tokyo Station, Marunouchi

Open from 12pm - 5:30pm every day

Marunouchi North Entrance, Tokyo Station JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station

The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5-minute walk) and offers money exchange/ATM services.

Asakusa Tourist Information Centre Travelex

Open from 9am - 5pm every day

Asakusa Culture Tourism Center 1st Floor, 2-18-9, Kaminarimon, Taito-ku, Tokyo

Hokkaido Area

Hokkaido-sapporo tourist information centre.

Open from 8:30am - 8pm every day

JR Sapporo West Concourse, Kita 6-jo Nishi 4-chome, Kita-ku, Sapporo

Located inside of the “Hokkaido-Sapporo ‘Food and Tourism’ Information Building”. Visitors can access tourist information for all of Hokkaido as well as information on events taking place in Sapporo.

Kyoto Tower

Kyoto tower - jtb tourist information center.

Open from 10am - 5:30pm every day

3rd Floor, Kyoto Tower

Kyoto Tower is located just across from Kyoto Station & is Kyoto’s tallest structure. Collect your SIM from the JTB Tourist Information Center on the 3rd floor, and get some local travel advice at the same time. Travel Tip: If you plan on visiting Kyoto Tower get a discounted entrance ticket at your SIM collection point.

Nagoya Area

Nagoya (chubu) airport.

Open from 9am - 7:30pm every day

International Arrivals lobby

The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.

Nagoya City

Open from 10am - 3pm every day

Sakae Money Transfer Plaza, Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008

The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit

Okinawa Area

Naha airport, naha airport tourist information office（international）.

Open from 9:00am - 6:00pm every day

1F Naha Airport international terminal, 280 Kagamizu, Naha City

Okinawa Tourist Information Center

2F A Block Kafuna Asahibashi 1-20-6 Izumizaki, Naha City

Kansai Airport Terminal 1

Jtb kansai tourist information centre.

Open from 9am - 7pm every day

Terminal 1 arrivals - central of 1st floor

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.

Osaka Namba Walk Travelex

Travelex tourist information centre osaka.

Open from 10am - 9pm every day

2nd Avenue South, Namba Walk, 1-3-10 Namba, Chuo-ku,, Osaka-city, Osaka, Tokyo. Postal code: 542-0076

Osaka Station

Mon - Fri 10am - 7pm Sat, Sun and national holidays 10am - 6pm

Nippon Travel Agency, Tis Osaka, JR Osaka Station, 3-1-1, Umeda, Kita-ku, Osaka City, Osaka

Yokohama Area

Yokohama station, keikyu - travelex currency exchange counter (b1f).

Open from 11am-7pm 7 days a week

Basement Level Yokohama Station (Keikyu), 1-1-4 Minami-Saiwai, Nishi-ku, Kanagawa Prefecture 220-0011

Information On Our Pick-up Locations in Japan for Voice + Data eSIMs

Information on our pick-up locations in japan for tourist sims, kanazawa area, kanazawa station, travelex tourist information services.

Open from 10am - 6pm every day

JR Kanazawa Station, 1-1 Kinoshimbomachi, Kanazawa City, Ishikawa Prefecture

Open from 10am - 7pm every day

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Your Complete Guide to Narita Airport

Published on 2022-10-10 by Sakura Mobile

You’ve landed in Japan, and are overcome with excitement to have finally arrived in the country you’ve dreamed about for so long — but your excitement quickly turns to confusion as soon as you step off the airplane at Narita Airport. Your mind is flooded with questions about your new surroundings. Read more for the answers.

• How can I get around Japan without speaking Japanese?
• Can I travel solo in Japan?
• How can I make my short time in Japan amazing?
• Can I use my phone in Japan? What about internet?

Don’t panic! We have these answers and more to help put your mind at ease. Keep reading to learn what you need to start your journey off on the right foot with this complete guide to Narita Airport.

For those who are arriving at Haneda airport, please refer to our Complete guide to Haneda Airport . If you are traveling to Kansai (Osaka, Kyoto, Nara, Kobe, etc.), please refer to our Complete guide to Kansai Airport .

Available Narita Airport Services

Skip to what you need to know:

Narita Airport WiFi

Recharging spots, free internet + computer, portable wifi / compatible sim cards, information counters.

• Transportation Between Narita Terminals

Train Transportation out of Narita

Likely, one of the first things you will want to do after landing at Narita Airport is to let your family and friends know you have arrived safely and post a selfie! If you want to get online, simply connect to the airport’s official WiFi ID: “ FreeWiFi-NARITA ”

How to Connect to Narita Airport Free WiFi

To access Narita Airport’s Free Wi-Fi service, follow the illustration below, with step-by-step text underneath.

• From your device’s “Settings” menu, set “WiFi” to ON and select “FreeWiFi-NARITA”.
• The WiFi connection screen will automatically be displayed, and you will be asked to agree to the Terms and Conditions of Use and Security Caution (the orange button).
• Once you agree, you have access to the internet — no extra steps are required.

Recharging spots for your devices are available in a number of locations throughout the terminals and are free of charge. They can be found at:

• Visitor service centers
• Flight departure gates
• Lounge areas for airline members
• Airport cafes, such as Starbucks, etc.

If, for some reason, you need to get on a computer with internet, Narita Airport has you covered with “Free Internet Terminals” available at a few locations for any passenger to obtain information prior to departure or after arrival.

You can find them before entering the passport control zone at the following locations:

Terminal 1: 2nd floor, Support Center

Terminal 2: 3rd floor, Support Center

Various companies offer portable WiFi and SIM card services inside Narita Airport. Savvy travelers will make sure to rent either of the two before leaving the airport because staying connected is essential for any visitor to Japan.

We will cover this service later in this guide, but you can jump ahead here .

Information counters are scattered throughout the airport terminals. The staff generally speak English and will help you with your needs while letting you experience Japan’s world-famous hospitality.

Information counters can provide you with a variety of information, such as:

• Transport to and from Japan’s main domestic and international airports
• Flight arrival and departure
• Hotels near airports

Transportation Between Narita Airport Terminals

There are many ways to get from one terminal to another. While you can walk or take a taxi, the most convenient way is to catch a free shuttle bus. They are easy to recognize with their bright yellow and blue colors.

Narita Shuttle Bus Timetable

Important: Be sure to allow plenty of time when using the shuttle service, as buses may be delayed or canceled due to traffic congestion. Also, compensation is not available for missed connections to other means of transport (aircraft or rail, etc.) resulting from delayed or canceled bus services.

If you are leaving Narita Airport by train, you have two basic options to get to Tokyo. For other transportation options, check here . Don’t hesitate to ask for the information counter about how to pay for your transportation fare.

Get a Rechargeable Train Card (IC Card)

※As of September 21, 2023, the sales of certain Suica and Pasmo IC cards have been temporarily suspended due to a shortage of IC chips. Specialized PASMO (PASMO Passport) IC cards and JR’s (Welcome Suica) cards are still available for sale. 

Japan is a country often regarded as the king of convenience, and this is clearly on display with its public transportation system . Have you ever heard of an IC card? If you haven’t, you definitely need to get one for your trip, as it will save you a lot of time and headaches. IC cards look like credit cards and act as rechargeable train tickets that can be recharged at train stations throughout Japan.

It doesn’t matter which card you get because Suica and PASMO can be recharged at each other’s ticket terminals and can be used at train stations in Japan.

Where can you use an IC card?

• Public transportation
• Vending machines
• Some shops and convenience stores
• Some restaurants

The card itself costs around $5 USD, plus the amount you decide to add to it. It’s possible to get back the $5 as well as any remaining credit by returning the card to a train station clerk (go to a JR station for Suica and any other station for PASMO).

Earlier, we mentioned Portable WiFi and SIM Card rental services at Narita Airport. Having the internet on the go is not only lifesaving, but it can offer you a side of Japan you might never have experienced without it. Let’s dig in a bit more on how the internet can make your trip to Japan easy and stress-free.

Are you staying in Japan for less than 28 days?

Free WiFi in Japan

Free WiFi exists in Japan , but its reliability and accessibility for international travelers on a tight schedule is another story. Here is a short list of places that usually offer free WiFi hotspots in Japan (though you may need to buy something to sit down):

• Seven Eleven
• Some train stations

Useful Apps for Navigating Japan

A lot can get lost in translation, but the digital age makes it easy to travel to countries without knowing the language. Here’s our list of apps that can help you communicate, save time, and save money during your travels in Japan.

Google Translate

• Translate whatever you want to say or understand on the go
• Take a picture of Japanese words on menus, road signs, and hotel documents, and Google Translate will tell you what they mean
• Speak into your smartphone’s microphone for voice translation, especially when typing takes too long

Google Maps

• Get directions from your location to any landmark or address
• Choose your transportation, from trains to subways, buses, bullet trains, and more
• Fares and travel time are displayed for easy management of your travel budget (if you aren’t using a JR Pass )

TripAdvisor

• Find the nearest restaurants for your favorite food
• Access thousands of customer reviews
• Post your reviews for fellow international travelers

• Japan’s answer to Yelp, Gurunavi offers thousands of restaurant options
• Access to English reservation support

• A great multi-function tool for traveling
• Currency converter, speech translator, weather forecast, and more
• Some features are even accessible without internet access

Get a Pocket WiFi / SIM Card at Narita Airport & Leave Your Stress

Using any or all of our recommended apps will likely make your trip to Japan much more enjoyable and relaxing, but trying to find a free hotspot to use those apps won’t! This is why there are some great deals at Narita Airport on Pocket WiFi and compatible SIM Cards that international travelers can take advantage of right after they land.

The easiest way to rent a Pocket WiFi or SIM Card is to order online before traveling to Japan. That way, you can easily compare plans from the comfort of your home, fly to Japan with peace of mind knowing that you will be able to get connected once you land, and then head straight to the designated counter at Narita Airport to pick it up — no contracts, no long lines!

The Sakura Mobile Difference

You have places to go and all of Japan to experience! Don’t waste your time getting lost in confusion.

At Sakura Mobile, we understand what international travelers need to make their trip in Japan stress-free, which is why we have simplified the process of getting a Pocket WiFi or SIM Card.

With our rental devices, you can travel across Japan — from Tokyo to Osaka and beyond — without worrying about losing a connection. We’ve made it even simpler for you with our easy Narita Airport pickup option that gives you both the Freedom and Quality of Service you deserve!

• Online ordering
• Many types of plans that match your needs
• Fast pickup at your preferred location
• Easy returns in any Japanese mailbox with the provided envelope
• SIM compatibility
• No contract
• No activation fee

Quality Service

• Fast LTE data
• Biggest network in Japan
• Unlimited data
• Hotspot/tethering capability
• Full English support
• Trusted by thousands of travelers just like you

If you have extra questions about our services, please don’t hesitate to contact us here .

Our staff speak fluent English and will be happy to answer all your questions.

In the meantime, here’s what travelers have to say about Sakura Mobile.

CUSTOMER’S VOICE

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The Complete Guide to Narita Airport: All Terminals!

Narita Airport is often called the “gateway to Japan,” with numerous international flights arriving and departing on a daily base. It is somewhat far from the center of Tokyo, but year after year, access to the large airport has become faster and more convenient. Using trains and buses, you’ll find yourself in Central Tokyo faster than expected! But how to get to these trains and buses? Let’s take a thorough look at all of Narita Airport ’s three terminals!

■ Terminal 1

1) structure and exits of the arrival lobby.

The main characteristic of Terminal 1 is the divide in north wing and south wing. Regardless of the terminal you find yourself at, there are counters that sell bus and train tickets at both north and south wing. The Arrival Lobby is on the 1st floor and all buses depart from the 1st floor as well. If you go by train, take the elevator or escalator down to B1F.

2) Surprisingly Easy: Getting to Central Tokyo

As soon as you leave the Arrival Lobby, you’ll immediately find the bus ticket counters right in front of you. The main ones are Keisei Bus and Airport Limousine Bus, but there are plenty of buses serving various directions, so make sure to carefully check where you want to go at the ticket counter. If you’re confident and not afraid of possible transfers and so on, we especially recommend Keisei Bus’s Tokyo Shuttle – a one-way ticket to Tokyo costs a mere 1,000 yen. Both Keisei Bus and Airport Limousine Bus sell combination tickets for Tokyo Metro, allowing you unlimited train rides for 24 hours, 48 hours, or 72 hours. Buying this combination ticket is cheaper than purchasing these passes separately. ・ Limousine Bus (counter): south wing & north wing, 6:30 a.m. – 11:00 p.m. ・ Keisei Bus (counter): south wing & north wing, 7:00 a.m. – 10:00 p.m.

If you choose to go by train, such as Keisei’s Skyliner or JR’s Narita Express, go down to B1F, where the ticket counters are. The trains also depart on this basement floor.

・ Narita Express: Ticket Counters and Boarding Platforms

As soon as you go down to B1F, look for the ticket counters with a red sign above them. You can get your tickets either at a staffed ticket counter, or at an automatic ticket vending machine. To save some money, we recommend buying a round-trip ticket, but in any case, make a seat reservation. If you don’t decide on a specific time for your way back to Narita Airport , you can’t make such a seat reservation. It’s recommended to either decide a time or making a seat reservation at ant JR Station before boarding the train.

・ Skyliner: Ticket Counters and Boarding Platforms

The Skyliner takes you from Narita Airport to Tokyo in as little as 36 minutes. For the Tokyo subway combination ticket, ask the staff at the ticket counter. The ticket vending machines only accept cash while at the counters, you can pay with a credit card. By the way, the Keisei Main Line and the Keisei Access Express are cheaper alternatives to the Skyliner but stop at local stations, so they take longer.

3) Where to Buy Japan Rail Pass and Other JR Tickets

・ Exchanging Japan Rail Pass and Other JR Tickets

If you’ve got a reservation for the Japan Rail Pass, go to the JR East Travel Information Center. Simply look out for the bright red sign shown on the left on the picture above and exchange your ticket. There, you can also get a Suica card and book a seat reservation. Inside the center even is a SIM card vending machine. JR East Travel Service Center – B1F Hours: 8:15 a.m. – 7:00 p.m. If you want to get tickets for the Narita Express but there’s a long queue at the ticket counters, you can also get your tickets at the Travel Service Center!

・ Buying Unlimited Ride Subway Tickets

If you plan on getting around Tokyo a lot, you will want to look for other discount tickets as well. There are tickets that offer unlimited rides for 14 hours, 48 hours, or 72 hours for Toei and Tokyo Metro lines. To get those, head to the Keisei Bus counter on the 1st floor’s Arrival Lobby, south wing. Keep in mind that you have to show your passport to get these special discount tickets. 1F Arrival Lobby, south wing Hours: 7:00 a.m. – 10:00 p.m.

4) Getting SIM Card and Rental Wi-Fi

In today’s world, you don’t want to travel without internet. On Narita Airport ’s Terminal 1, there are both SIM card and rental Wi-Fi vending machines and counters on the 1st-floor Arrival Lobby and B1F, close to the train platforms. The prices don’t vary too much by provider, so mainly keep an eye out on how much data you plan to use, your schedule, and what kind of SIM card you want.

・ Buying a SIM Card at a Vending Machine

Two vending machines sell SIM cards from different providers. Choose by type, such as micro or nano, as well as length: 7 days, 14 days, and 15 days. The ones on the right can even be paid with credit cards. 1F floor Arrival Lobby, behind the Visitor Service Center Hours: 24/7

・ Buying & Renting at the TelecomSquare

Buy a SIM card that works in Japan or rent a portable Wi-Fi router at the TelecomSquare. There are two kinds of SIM cards available 7 days for 3,800 yen, and 30 days for 5,500 yen. If you plan to share it with friends, we recommend the rental Wi-Fi routers for 1,296 yen per day. For stays longer than 7 days, there are even plans with 7, 15, or 30 days respectively. 1F Arrival Lobby, B1F Hours: 9:00 a.m. – 8:00p.m.

5) Sending Luggage via Delivery Service

If you’re fit enough, you might want to start sightseeing straight away. In that case, why don’t you send your suitcase from the airport right to your hotel ? The same system works the other way around, of course, allowing you to use every minute in Japan and picking up your luggage right at the airport before you leave. When you arrive, head to a delivery service counter at the Arrival Lobby, while you can easily pick up luggage at similar counters at the Departure Lobby on your last day.

・ GPA Airport Delivery Service

The delivery fee for a medium-sized suitcase to Tokyo starts from 2,146 yen. The delivery is carried out by Kuroneko Yamato’s TA-Q-BIN. 1F Arrival Lobby, north wing Hours: 7:00 a.m. – last flight

The delivery fee for a 140cm-sized suitcase to Tokyo is 2,150 yen. JAL ABC also offers rental SIM cards and Wi-Fi routers for 980 yen per day. If you hand your luggage in by 11:00 a.m., it will be delivered on the same day without an additional fee. For anything later than 11:00 a.m., same-day delivery costs an extra 300 yen. Bonus: buy the Keisei Skyliner ticket alongside your luggage delivery and get an extra 620 yen off. 1F Arrival Lobby, south wing & north wing Hours: 6:00 a.m. – last flight

This service is particularly recommended for large suitcases. The fee for a 140cm-sized suitcase to Tokyo is 2,150 yen. QL Liner also takes care of larger suitcases, up to 260cm, which other companies don’t accept. On top of that, rental SIM card and Wi-Fi routers are available as well. 1F Arrival Lobby, south wing & north wing Hours: 6:30 a.m. – last flight

6) The Visitor Service Center

You’ll find the Visitor Service Center on the 1st floor of Terminal 1’s central building. Here, a relaxing break space awaits alongside all kinds of travel-related information. Especially the JTB counter, shown on the image above, offers Japan Rail Pass exchange and purchase, tickets for theme parks such as Tokyo Disneyland, tour and train booking, and even hotel reservations – if there’s anything you need, make sure to stop by. 1F Arrival Lobby, central building Hours: 8:00 a.m. – 8:00 p.m.

■ Terminal 2

The Arrival Lobby of Terminal 2 looks like a long corridor and is split into Zone A and Zone B. Bus and train ticket counters, luggage delivery services and so on can be found in either zone, while SIM cards and Wi-Fi rental are in the central area. The connection passage to Terminal 3 is at the of B Zone.

・ Bus As soon as you leave the Arrival Lobby, you’ll find bus ticket counters just ahead in both Zone A and B. If the one right in front of you is overly crowded, head over to the other one – it takes less than three minutes. ・ Keio Bus

The picture above shows the Keisei Bus ticket counter where you can get tickets to Tokyo Stations and several other locations for 1,000 yen. Also, note that special discounts for subway tickets are available here. 1F Arrival Lobby Hours: 7:00 a.m. – 10:00 p.m. ・ Airport Limousine

The Airport Limousine bus can immediately be recognized by its white color and bright orange stripe. It stops at many hotels all around Tokyo, so it’s a particularly convenient choice if you’re staying at a major hotel . Special discounts for Tokyo subway combination tickets are available as well. 1F Arrival Lobby Hours: 6:30 a.m. – 11:00 p.m.

After buying a bus ticket, head outside. The different bus stops are lined up one after another, so check carefully before getting on.

・ Train If you want to go to Central Tokyo by train, go down to B1F and find a ticket counter there. Both Keisei’s Skyliner and JR’s Narita Express depart from this floor.

Tickets for the Narita Express are available at either ticket counters or vending machines. Buying a round-trip ticket will save you quite a bit of money, but do pay attention to seat reservation. If you don’t decide on a specific time for your way back to Narita Airport , you can’t make such a seat reservation. It’s recommended to either decide a time or making a seat reservation at ant JR Station before boarding the train. ・ Skyliner: Ticket Counters and Boarding Platforms

The Skyliner takes you from Narita Airport to Central Tokyo in about 36 minutes. The Keisei Main Line and the Keisei Access Express are cheaper alternatives to the Skyliner, serving areas such as Ginza and Asakusa . The Skyliner & Keisei Information Center provides information on various sightseeing spots and attractions, offers free Wi-Fi, and redeems tickets bought online. Support is available in various languages. On top of that, several convenient Tokyo subway combination tickets can be bought here as well. B1F Hours: 7:00 a.m. – 9:00 p.m.

If you booked the Japan Rail Pass, go to the JR East Travel Service Center and exchange your booking for the real tickets. On top of that, you can make a seat reservation or get a Suica card here as well. Inside this center also is a SIM card vending machine. B1F Hours: 8:15 a.m. – 7:00 p.m. ・ Buying Unlimited Ride Subway Tickets

Both Skyliner and Narita Express offer combination tickets for unlimited rides on Tokyo’s subway (three types: 24 hours, 48 hours, 72 hours). They’re available at the Arrival Lobby on the first floor, as well as in both A and B Zone. Keep in mind that you need to show your passport to get these tickets. １F Arrival Lobby Hours: 7:00 a.m. – 10:00 p.m.

4) Getting a SIM Card and Rental Wi-Fi

Of course, Terminal 2 also offers various places that rent and sell SIM cards and Wi-Fi routers. They can be found in the vicinity of the train platforms, in the Arrival Lobby on the 1st floor, and on B1F. The cost does not vary too much, so choose by type, length of the offer, and so on. ・ Buying a SIM Card at a Vending Machine

SIM card vending machines of two providers can be found next to the escalator in the center of the Arrival Lobby. The types offered do not only differ by nano, micro, and so on, but also by duration: 7 days, 14 days, and 15 days. The SIM cards on the left can also be paid with a credit card. 1F Arrival Lobby, near the central escalator Hours: 24/7 ・ Buying & Renting at the TelecomSquare

This is the place to go if you are looking for a SIM card that works in Japan or a portable Wi-Fi router. There are two kinds of SIM cards available 7 days for 3,800 yen, and 30 days for 5,500 yen. If you plan to share it with friends, we recommend the rental Wi-Fi routers for 1,296 yen per day. For stays longer than 7 days, there are even plans with 7, 15, or 30 days respectively. 1F Arrival Lobby: 7:30 a.m. – 9:00 p.m. B1F: 7:00 a.m. – 9:00p.m.

The delivery fee for a medium-sized suitcase to Tokyo starts from 2,146 yen. The delivery is carried out by Kuroneko Yamato’s TA-Q-BIN. 1F Arrival Lobby, B Zone, North Exit 3 Hours: 6:30 a.m. – last flight ・ JAL ABC

The delivery fee for a 140cm-sized suitcase to Tokyo is 2,150 yen. JAL ABC also offers rental SIM cards and Wi-Fi routers for 980 yen per day. If you hand your luggage in by 11:00 a.m., it will be delivered on the same day without an additional fee. For anything later than 11:00 a.m., same-day delivery costs an extra 300 yen. Bonus: buy the Keisei Skyliner ticket alongside your luggage delivery and get an extra 620 yen off. 1F Arrival Lobby, B Zone, South Exit 2 Hours: 6:30 a.m. – last flight ・ QL Liner

This service is particularly recommended for large suitcases. The fee for a 140cm-sized suitcase to Tokyo is 2,150 yen. QL Liner also takes care of larger suitcases, up to 260cm, that other companies don’t accept. On top of that, rental SIM card and Wi-Fi routers are available as well. 1F Arrival Lobby, B Zone, South Exit 2 Hours: 6:30 a.m. – last flight

■　Terminal 3

Terminal 3 is the terminal of low-cost carriers and domestic flights. Arrivals and departures share a lobby. The structure of Terminal 3 is simple and easy to understand. However, train access and luggage delivery services aren’t directly available – you’ll have to go to Terminal 2 for that. Let’s take a look at how to get around Terminal 3, the connections to other terminals, and how to get to Central Tokyo from there.

After your arrival, simply follow the floor’s orange marks with a train or bus symbol and head towards the exit. You’ll end up right in front of the bus ticket counter. Three different bus services are available: Airport Limousine, Keisei Bus, and JR Bus.

Additionally, the vending machines right next to this bus ticket counter sells tickets for the Skyliner up to 20 minutes before its departure. It’s a good idea to buy them here to avoid congestion at the station. Keep in mind, however, that tickets for JR lines cannot be bought here, but the bulletin board still shows all necessary information. If you want to take the Narita Express, you’ll have to go to another Terminal to buy a ticket. Getting to the Bus Stations At the other terminals, the bus stations are right in front of the exits, but Terminal 3 requires a bit of a walk. Follow the orange signs within the terminal and take the escalator downstairs to get to the buses. See the picture below.

・ Train (Different Terminal) If you want to get to Tokyo by train, you have to go to another terminal first. There’s a free shuttle bus that runs between Narita Airport ’s different terminals or simply walk to Terminal 2. That takes about 10-15 minutes. ・ Taking the Shuttle Bus

The shuttle buses to Terminal 2 run frequently, arriving roughly every 5 minutes. If you want to go to Terminal 1, you might have to wait up to 30 minutes if you are unlucky enough to get a particularly bad connection. See the image below for a timetable.

・ Walking to Terminal 2 If you don’t travel with heavy, large luggage, you might want to go to Terminal 2 on foot. Leave Terminal 3 and go straight ahead. Stick to the left as the road splits into two and take the escalator.

The walk to Terminal 2 is about 530 meters long. That sounds rather long at first, but you’re walking under a roof at all times and essentially only have to go straight. On top of that, there are plenty of areas to rest at, so stretching your legs after a long flight might be rather invigorating.

3) Getting a SIM Card and Rental Wi-Fi

Both SIM cards and Wi-Fi routers are directly available at Terminal 3.

Vending machines are right next to the terminal’s exit, in a corner of the coin locker area. 2F Departure/Arrival Lobby ・ Buying & Renting at the TelecomSquare

Buy a SIM card that works in Japan or rent a portable Wi-Fi router at the TelecomSquare. There are two kinds of SIM cards available 7 days for 3,800 yen, and 30 days for 5,500 yen. If you plan to share it with friends, we recommend the rental Wi-Fi routers for 1,296 yen per day. For stays longer than 7 days, there are even plans with 7, 15, or 30 days respectively. 2F Departure/Arrival Lobby Hours: 6:00 a.m. – 9:00 p.m. If there’s anything you want to know, need help with, or feel like you’re lost, make sure to go to a nearby information center or ask the Narita Airport staff. Make your journey smooth and fun!

List of Airlines

Terminal 1 Aeroflot Aeroméxico Air Busan Air Canada Air China Air France Air Japan Air New Zealand Air Seoul Aircalin (Air Calédonie International) Alitalia ANA (All Nippon Airways) Asiana Airlines Aurora China Southern Airlines Delta Air Lines EgyptAir Ethiopian Airlines Etihad Airways EVA Air Garuda Indonesia Ibex Airlines Jet Airways Jin Air KLM Royal Dutch Airlines Korean Air LOT Polish Airlines Lufthansa MIAT Mongolian Airlines Peach Aviation SAS (Scandinavian Airlines) Shandong Airlines Shenzhen Airlines Sichuan Airlines Singapore Airlines South African Airways Swiss International Air Lines Uzbekistan Airways Vietnam Airlines Virgin Australia Airlines Xiamen Airlines Yakutia Airlines

Terminal 2 Air India Air Macau Air Niugini Air Tahiti Nui American Airlines Bangkok Airways British Airways Cathay Pacific Cebu Pacific Air China Airlines China Eastern Airlines Eastar Jet Emirates Finnair Firefly Hainan Airlines Hawaiian Airlines HK Express Hong Kong Airlines Iberia Indonesia AirAsia X JAL (Japan Airlines) Latam Airlines (LAN) Latam Airlines (TAM) Malaysia Airlines Nokscoot P.I.A (Pakistan International Airlines) Philippine Airlines Qantas Airways Qatar Airways Royal Brunei Airlines S7 Airlines Scoot SriLankan Airlines Thai AirAsia X Tigerair Taiwan T'way Air

Terminal 3 Jeju Air Jetstar Airways Jetstar Japan Spring Airlines Japan Vanilla Air

Photo Credit (main image): pio3 / Shutterstock.com

• Area Tokyo's Surrounding Areas

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• Adult tickets

Who can buy the Pass? * Prices are subject to change without notice * Child 5 years of age and under not requiring a seat is free of charge.

Important Notices  **Please read below instructions carefully**

Please make sure to enter names in your order matching EXACTLY as passport name appears including full middle name, suffix, or prefix.

Failure to do so will result in starting over your entire order.

※日本のパスポートをお持ちで、グリーンカードを確認書類として使用する場合はグリーンカード上の名前でオーダーを作成してください。

If your departure to Japan is less than 20 days , select "Overnight Shipping" as the delivery method.

Please double check name matches passport and address is accurate for shipping before submitting your order.

After submission, you will receive email from JTB, please make sure again your order name is exactly same on your passport and reply immediately.

Otherwise, your order will NOT be processed until we confirm all information.

Due to the high volume of orders, if your departure date to japan is within 10 days, we might not able to process depends on the situation. Please contact us immediately before placing your order. Please make sure to place an order with your name matching with your passport. You must enter full name with full middle name. After you place an order, we will email you to send us passport picture to confirm your name, validity and nationality. Please do not cut off the customer and exchange part of the JR Pass voucher that will be sent to you. (Please note that if the customer or exchange part on the voucher is cut off, it cannot be exchanged in Japan.) * Frequently Asked Questions * Q. What is “Start to use pass from” in the order? A. The date you want to start using the pass from. This can be changed at the time of exchange the voucher in Japan. You can select tentative date as long as it is within 3 months from today. Q. How much is shipping fee? A. Overnight shipping: $30 ($35 for Hawaii/Alaska) and 2 days shipping: $20 ($25 for Hawaii/Alaska) Please select overnight shipping if you are departing within 20 days from today. Q. What is the process? A. After JR pass order submission, you will receive an email from JTB. Please reply with mentioned documents. Once documents are confirmed, your order will be processed. Currently, we ship out on Monday, Friday at 10am(PT) only. If your departure date within 10 days, please contact us immediately. Confirmed orders after 10am on shipping day will be shipped on next shipping day. Please note that it may take longer time to process and ship out due to high volume of orders. If you have any questions, please reach out to [email protected]

• http://www.japanrailpass.net/en/about_jrp.html

What is the JR Pass? Who can buy?

JR Pass (covering all Japan) is a special pass that is available only to travelers visiting Japan from foreign countries for sight-seeing. You are eligible to purchase a JR Pass if you meet one of the following condition: People who have both their Japanese passport and written proof—obtained from the embassy or legation of Japan in the foreign country where they live—that they have been living legally in the country for 10 consecutive years or more * You must present both your passport and proof of eligibility to purchase an Exchange Order in a country other than Japan, and to exchange your Exchange Order for a JAPAN RAIL PASS in Japan. * You cannot use a photocopy of your passport to purchase an Exchange Order or to exchange your Exchange Order for a JAPAN RAIL PASS. * You can purchase an Exchange Order and exchange it for a JAPAN RAIL PASS only if your stay in the country for 10 consecutive years or more is verified by such written proof.

< Acceptable written proof > (1) Copy of your Overseas Residential Registration issued by the embassy or legation of Japan in the foreign country where you live (limited to an Overseas Residential Registration with a date of acceptance at least 10 years earlier) (2) Certificate of Overseas Residence issued by the embassy or legation of Japan in the foreign country where you live (limited to a Certificate of Overseas Residence with a date at least 10 years earlier as the date on which your address (or place of temporary residence) was established as your present address) (3) As a special case limited to the USA, Brazil, and Canada, the Permanent Resident Card issued by these 3 countries can be used as written proof until further notice (limited to a Permanent Resident Card confirming your stay in the relevant country for 10 years or more). More information http://www.japanrailpass.net/img/about_jrp/file/conditions_en.pdf If you meet Condition 2, you are able to place an order through our online system, however, you will also need to fax or email a copy of the document that makes you eligible. Agents will contact you by phone or email during business hours to confirm your understanding of the need of a copy and to notify you when such documents have been received. Please be advised that until we receive a copy of the necessary documents we will not be able to fully process your voucher. We advise that you send in your order at least 2 weeks before your departure date to allow for necessary shipping.

Remarks: If at the time of your exchange, you are unable to provide written proof that you meet the above conditions or the clerk is unable to verify compliance using electronic data or other means, the exchange may be denied.

How to obtain? How to use?

Purchase an Exchange Order before you leave for Japan and exchange the voucher in Japan. You are able to purchase the voucher through the JTB USA website.

1. Purchase an Exchange Order before you come to Japan You need to purchase a JR Pass Exchange Order from an authorized sales agent in the US prior to your arrival in Japan. JTB USA is one of a few authorized sales agents for Japan's National Railway Group and offers a full selection of rail pass options. * Don't forget that the JR Pass cannot be purchased inside Japan

2. Present your Exchange Order and obtain your JR Pass after you arrive in Japan Upon arrival in Japan, you need to turn in the Exchange Order to receive your JR Pass at an applicable JAPAN RAIL station that has a JR Pass exchange office.

3.Let's use the JR Pass! JR Pass may be use on rail, buses and ferries operated by JR.

JR Pass Validity

Transportation Services & Accommodations & Valid Period

All JR Group railways Shinkansen super express (Except "NOZOMI"and"Mizuho"), limited express trains, express trains, and rapid or local trains. (Not usable on some trains)

JR Ferry (Miyajima - Miyajimaguchi), except 'Beetle II' (Hakata- Pusan, South Korea)

* The JR Pass is not valid for "NOZOMI" and "Mizuho" Shinkansen trains. If you use a "NOZOMI", you must pay the ordinary fare and the limited express charge, and if in a Green car, the Green car charge. Passengers using trains on non-JR lines must pay respective fares and charges applicable to the sections traveled on such lines

Many JR trains have Green Cars (First class): all have ordinary cars. You can use Green cars or ordinary cars with a Green-type JR Pass, and you can use ordinary cars with an Ordinary-type JR Pass without paying additional charges.

* Green private compartments are on certain limited express trains, such as "Narita Express" and "Super-View Odoriko". * Use of "Home Liner" and other "liner" trains requires an additional charge.

The valid period of a JR Pass is the consecutive 7, 14, 21 days beginning on the date the Pass is first used. Within 3 months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR Pass. At that time, you have to specify the date that you want to start using the Pass. It can be any date within one month from the date the Pass is received. Once the Pass has a starting date written on it, the date can not be changed.

How to turn in an Exchange Order to receive a JR Pass

Your "Exchange order" must be activated to a JRPASS before you get on board.

You can not use an Exchange Order when you travel on JR lines. Turn in your Exchange Order and obtain your JR Pass at one of the Japan Rail Pass exchange offices. Your Exchange Order must be turned in for a JR Pass within 3 months of the date the Order was issued. At the Japan Rail Pass Exchange office, fill in an application form to accompany your Exchange Order, and submit it, along with your passport, when you turn in your Exchange Order. The type of Pass described on the Exchange Order can not be changed.

How to use a reserved seat

Shinkansen and most limited express and ordinary express trains have reserved Green car seats and both reserved and non-reserved ordinary car seats.

Shinkansen and most limited express and ordinary express trains have reserved Green car seats and both reserved and non-reserved ordinary car seats. A non-reserved seat can be used simply by showing your JR Pass. To use a reserved seat, apply at any Travel Service Center or reserved-seat ticket office (Midori-no-madoguchi) at a JR station, or at a sales office of a JR-associated travel agency. There, show your JR Pass, and obtain your reserved-seat ticket before your trip.

Caution: Please note that during crowded periods you cannot be guaranteed a seat on a specific train. The periods when seat reservations are particularly difficult to secure are as follows. * Seat reservations cannot be made outside Japan. Do not use an automatic ticket-reading gate with a JR Pass. Please show the Pass at a manned ticket gate. Dec 29 - Jan 5 The New Year holiday period is the most popular travel time for Japanese people, for vacations and returning to hometown areas. Apr 29 - May 5 Due to consecutive holidays in a comfortable travel season, there is large scale travel throughout Japan for leisure and recreation. Aug 13 - Aug 15 Another time for traditional travel to hometown areas, called the o-bon season.

Other conditions for the JR Pass

You can reserve seats in advance before you boarding with no extra charge at JR ticket offices. The information on the voucher is not allowed be changed. Refunds for vouchers can be obtained at the place of issue within one year of the date of issue. The specified service fee and communication charges will be deducted from the refund amount. Refunds for rail passes can be obtained at the place of exchange prior to the starting date. A service fee corresponding to 20% of the price in Japanese yen stated on the rail pass concerned will be charged per rail pass. No refund is made for rail passes on or after the starting date. If you lose your voucher it can not be reissued.

More Information about the JR Pass

If you have questions, please contact your local JTB branch or call the phone number below. JTB Reservation Center : (800)223-6104 Office hour : 9:00 - 20:30 Eastern Time (Mon-Fri) E-mail : [email protected]

Regional Japan Rail Passes

Explore Japan with JTB's other services

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Discount Air Ticket to Japan & Asia. New campaigns and special deals to make your flights more.

G hibli Museum Ticket

Tickets are available 3 months in advance. JTB USA is the only designated travel agency in the US.

1 to 5 days English speaking tours to help make your trip to Japan one to remember.

Travel Services

Travel News Letter

Jtb usa official sns.

In an effort to prevent the spread of COVID-19, tours on the Narita Airport Transit & Stay Program are temporarily suspended. Thank you for your understanding, and we look forward to being able to restart Volunteer Guided Tours, Self-Guided Tours and Bus Tours again soon!

• History & Culture

Get a Full Japanese Cultural Experience at Narita-san Shinsho-ji Temple

Travel back in time as you explore the rows of inns, handicraft shops and restaurants leading to Naritasan Shinshoji Temple. Take part in traditional Japanese tea ceremony and savor delicious unagi over rice. This tour can be customized to fit your interests and budget.

・ Time Required 3 hours

・ Minimum Budget 500 yen

Tour Highlights

Naritasan Shinshoji Temple

With a history spanning over a thousand years, Naritasan Shinshoji Temple is a famous and popular destination for Buddhists and tourists alike. Its reputation for granting wishes and bestowing good luck first grew in the Edo Period, after the kabuki actor Ichikawa Danjuro prayed at the temple for a son who could become his heir, and the temple’s main deity of Ofudo-sama granted his wish in 1688. The characters in the name Shinshoji mean ‘new’ and ‘victory,’ and the temple is considered one of Japan’s most sacred places. Adjacent to the temple lies Naritasan Park, featuring a beautiful walking path, several ponds and a waterfall, and the impressive Great Peace Pagoda.

Omotesando Street

Narita’s Omotesando Street leads up to Naritasan Shinshoji Temple, and is lined with traditional shops where you can snack on hand-grilled rice crackers, taste saké, browse handicrafts, and more. In the Edo Period this was the last kilometer of the long pilgrimage route from the capital, and here tired pilgrims found inns at which to rest as well as numerous places to eat. One food reputed to provide a special energy boost is unagi, a grilled eel dish usually served over rice, and its popularity with visitors to Narita has led it to become a local specialty. Today you can choose from dozens of different unagi restaurants along Omotesando Street, including some at which you can watch the chefs prepare and grill the freshly caught eel.

Optional Activities

Sutra Copying Experience

Called shakyo, sutra copying is a form of meditation not unlike the chanting of a sutra. At Narita you can try this unique experience at the Great Peace Pagoda located in Naritasan Park.Select from two different sutras: the ten-character Gohogo sutra (1000 yen, approximately 15 minutes required) or the Heart Sutra (2000 yen, between 1 and 2 hours required). Reservations are not necessary.

Famous Unagi Cuisine Restaurant

Locally caught unagi (freshwater eel) is grilled with a special sauce and served over white rice, and the delicacy’s reputation for being a good source of nutrition and stamina has made it a popular choice among visitors to Narita since the Edo Period. At this famous restaurant the eel is cleaned and prepared in open view, so if you like you can watch the chefs at work. Budget approximately 2500 to 5000 yen for a meal.

Kimono Rental

If you’ve ever worn kimono before you know that few other things bring so much authenticity to the Japanese experience. And if you haven’t ever worn a real kimono, the Edo Era atmosphere of Omotesando Street with its many traditional shops is perfect for the occasion. Kimono rental is available Wednesday through Friday, 10am to 3pm, at Machikado Fureaikan, located right off of Omotesando Street. Kimono can be worn by men, women and children, with a range of sizes fitting heights 100–180cm (39–71 inches) best. Cost is 800 yen per adult and 500 yen per child. Machikado Fureaikan is closed from the end of December to early January, mid-August, and during major Narita events.

Goma Fire Ritual

A daily tradition held since Naritasan Shinshoji Temple was founded in the 10th century, the Goma Fire ritual, also referred to as the Ogoma Kito prayer, calls upon the temple’s main deity of Ofudo-sama, the God of Fire, to grant worshipper’s wishes and protect them from bad luck. The ritual is held several times per day, lasts 20–30 minutes, and is free. Reservations are not required. Photography during the event is not permitted.

Tea Ceremony

Every Thursday morning, free tea ceremony demonstrations are given with English explanations of the traditional customs and significance of many elements of this art form which dates back to the Heian Era. Held at the Narita Tourist Pavilion, located about halfway along Omotesando Street on the way to Naritasan Shinshoji Temple, this tea ceremony experience lets tourists enjoy hot matcha tea and small wagashi sweets in a tatami room while learning about the traditional Japanese tea ceremony in a relaxed environment. Schedule: Every Thursday from 10:30 to 11:30. Not held in January.

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Home » Airport Transfers » Narita International Airport (NRT) » From Narita to Tokyo Amazing Tomato

A Narita Airport to Tokyo transfer is a fast, safe and easy way to get from Narita Airport to the centre of Tokyo.

Green Amazing Tomato

An airport limousine bus can take you from Narita Airport to Tokyo city. The bus stops at many hotels and in different parts of the city so there is a decent chance that it will be stopping either at your hotel or fairly close to it. Buses leave regularly and you can find a timetable and a list of all stops at http://www.limousinebus.co.jp/en . Safe, clean and fast, an airport limousine bus is an easy and hassle-free way to make sure you get to your hotel in comfort and style.

You require a physical pre-paid coupon from JTB Australia in your final documentation. You will need to collect this from either our JTB Sydney or Melbourne office or select delivery option prior to your departure from Australia.

On arrival at Narita Airport, proceed through immigration, collect your luggage and clear customs. Once you exit the customs area proceed to the limousine bus counter located in the arrival lobby. Present your open dated coupon to the assistant and in exchange for the coupon, you will receive a bus ticket and advised the time of the next available service – 1 voucher is required per person one way. For current bus time tables, please visit: http://www.limousinebus.co.jp/en/ . Bus coupons are non refundable.

IMPORTANT INFORMATION

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