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Manage My Booking

There are certain parts of your holiday which Cruise118.com can help you with. But there are certain things only your cruise line can help with. Take a look below to see who can help you.

We want to make your holiday as straightforward as possible. Login into our ‘Manage my booking’ and you can:

• Pay off your cruise balance in full or partial
• Submit your passport information

To log in, you’ll just need your booking reference which is found on your confirmation email (it begins with WOR).

Your on-board experience is key to enjoying your holiday and there are many things you can do within your cruise line account or in many cases within their app. You can:

• Book your dining at speciality restaurants
• Pre-book your drinks and Wi-Fi packages (if available)
• Add passenger information and complete mandatory questionnaires
• Check-in online
• Download your cruise tickets

You will require your name, date of birth, passport details, email address, departure date, ship name, and your cruise line booking reference which can be found on your Cruise118.com booking confirmation email under 'supplier reference'.

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If you would like to contact our service team, you can select a service call back below.

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Managing my booking

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Top frequently asked questions.

• What's included and what's not included in the price of a cruise?
• What should I wear on formal night?
• Can I upgrade my cabin?
• Is there WiFi on board?
• What's the dress code on board?
• What's included in the Drinks Package Upgrade?

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Book flights, excursions, spa appointments, and more!

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Manage My Reservation

How do I edit and manage my reservation information or make additional payments toward my balance?

Create a Guest Account in order to self-service your reservation (view your balance due, make a payment, edit or add guest information, link reservations, and plan your cruise). Log in with your email, create a password, and service your reservation information in one place. Note: if you log in to Guest Account and can't find a current cruise reservation, click "Add Another Cruise" and enter the Reservation number for that voyage.

Reservation Lookup

How do I understand what is included in my cruise fare?

Once your deposit is made, you will receive a booking invoice via email or via your travel advisor. This invoice will list the packages, amenities, and room type you've reserved. You can also find this information in your Guest Account. If you have questions about the details of specific items included, you can search by the name of the package, amenity, or room type.

Log in to your Guest Account online

What if there is a misspelling in my name when I receive my invoice?

For a successful check-in, you/your child's first, middle, and last names must be entered exactly how they appear on your travel documents. Guests can update and edit information in their Guest Account.

Can I upgrade my stateroom reservation to a suite online?

As your embarkation date approaches, you may be offered the abilitiy to participate in a stateroom upgrade via MoveUp, a program that allows you to bid on open staterooms and suites at discounted prices. If there are staterooms available, you will receive an invitation via the email registered on your Guest Account. They can also learn more about this program in the Guest Account.

Read more here

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MANAGE YOUR BOOKING

WITH BOOKING NUMBER

Customise your cruise by adding excursions, drink packages and many other onboard services

WITH YOUR MSC ACCOUNT

• Complete Web Check-in 
• Update your personal information
• Complete your payment 
• Add excursions, drinks and other packages 
• Check your status and points or join our MSC Voyagers Club

Help Center

How can we help you.

Booking & Reservations – Frequently Asked Questions

How do I view my reservation details online?

To view the details of your reservation, log in to My Reservations using your Confirmation Number and the date of birth of the Guest who reserved the cruise.

You’ll be able to review your reservations, make payments, if necessary, and access important cruise information. You’ll also be able to link and coordinate reservations and activities with others in your travel party who have booked reservations separately.

Once your cruise is paid in full and you are within your advance booking window, you’ll be able to schedule and manage onboard activities and Port Adventures excursions. And you'll be able to coordinate through your linked reservations.

Your advance booking window is determined by your Castaway Club membership level, as follows:

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Related Questions

Which onboard activities can I book before my cruise begins—and when exactly can I book them?

How do I view and edit travel details?

Why do I need to provide the birthdates for each member of my travel party?

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Already Booked? Contact Customer Service

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Customer Services

Welcome to cruise club uk.

Once your cruise has been booked our Aftersales team will take care of all your needs and are happy to assist with any queries you may have.

With a wealth of both cruise and travel knowledge we are able to assist with arranging pre travel needs such as airport parking and hotels, airport lounges and travel insurance, as well as offering advice for your cruise, ranging from the simple things like what to pack, right up to amending your booking if your circumstances change.

We are also able to offer guidance with health and immigration requirements as well as helping you with any special requirements you may have to make your cruise more comfortable for you, such as assistance boarding your ship.

If you're celebrating a birthday or anniversary or any other special occasion, we can help you arrange those special touches that show you care. Whether it is champagne on arrival, or making a reservation in any of the specialist restaurants on board your ship, our Aftersales team are happy to assist.

As well as providing a high quality service in everything we do, what makes us a leader in our market is our attention to detail and our commitment to ensuring all aspects of your cruise are to a high standard. Before dispatching your travel documents we take great care in checking all the details match your booking and that you are in receipt of all the relevant documents required.

Customer Service Team

For pre travel enquries /queries – we aim to answer your query within 48 hours please email [email protected]

For post travel queries/complaints/feedback –please allow 14 days to receive an acknowledgement and 28 days to receive a response. Please Email [email protected]

Postal Address

Cruise Club UK, International House, Church Lane, Prestwich, Manchester, M25 1AN

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Note:  If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select Classic Outlook  and follow those steps instead.

Create and add an email signature

On the View tab, select   View Settings . 

Select Accounts > Signatures .

Select    New signature , then give it a distinct name.

In the editing box below the new name, type your signature, then format it with the font, color, and styles to get the appearance you want.

Select Save when you're done.

With your new signature selected from the list above the editing box, go to  Select default signatures and choose whether to apply the signature to new messages and to replies and forwards.

Select Save again.

Note:  If you have a Microsoft account, and you use Outlook and Outlook on the web or Outlook on the web for business, you need to create a signature in both products.

Create your signature and choose when Outlook adds a signature to your messages

If you want to watch how it's done, you can go directly to  the video below .

Open a new email message.

Under Select signature to edit , choose New , and in the New Signature dialog box, type a name for the signature.

Under Edit signature , compose your signature. You can change fonts, font colors, and sizes, as well as text alignment. If you want to create a more robust signature with bullets, tables, or borders, use Word to create and format your signature text, then copy and paste it into the Edit signature box. You can also use a pre-designed template  to create your signature. Download the templates in Word, customize with your personal information, and then copy and paste into the Edit signature box. 

You can add links and images to your email signature, change fonts and colors, and justify the text using the mini formatting bar under Edit signature .

You can also add social media icons and links in your signature or customize one of our pre-designed temlates. For more information, see Create a signature from a template .

To add images to your signature, see Add a logo or image to your signature .

Under Choose default signature , set the following options. 

In the E-mail account drop-down box, choose an email account to associate with the signature. You can have different signatures for each email account.

You can have a signature automatically added to all new messages. Go to in the New messages drop-down box and select one of your signatures. If you don't want to automatically add a signature to new messages, choose (none). This option does not add a signature to any messages you reply to or forward. 

You can select to have your signature automatically appear in reply and forward messages. In the  Replies/forwards drop-down, select one of your signatures. Otherwise, accept the default option of (none). 

Choose OK to save your new signature and return to your message. Outlook doesn't add your new signature to the message you opened in Step 1, even if you chose to apply the signature to all new messages. You'll have to add the signature manually to this one message. All future messages will have the signature added automatically. To add the signature manually, select Signature from the Message menu and then pick the signature you just created.

Add a logo or image to your signature

If you have a company logo or an image to add to your signature, use the following steps.

Open a new message and then select Signature > Signatures .

In the Select signature to edit box, choose the signature you want to add a logo or image to.

To resize your image, right-click the image, then choose Picture . Select the Size tab and use the options to resize your image. To keep the image proportions, make sure to keep the Lock aspect ratio checkbox checked.

When you're done, select OK , then select OK again to save the changes to your signature.

Insert a signature manually

If you don't choose to insert a signature for all new messages or replies and forwards, you can still insert a signature manually.

In your email message, on the Message tab, select Signature .

Choose your signature from the fly-out menu that appears. If you have more than one signature, you can select any of the signatures you've created.

See how it's done

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Note:  Outlook on the web is the web version of Outlook for business users with a work or school account.

Automatically add a signature to a message

You can create an email signature that you can add automatically to all outgoing messages or add manually to specific ones.

Select Settings   at the top of the page.

Select Mail >  Compose and reply .

Under Email signature , type your signature and use the available formatting options to change its appearance.

Select the default signature for new messages and replies.

Manually add your signature to a new message

If you've created a signature but didn't choose to automatically add it to all outgoing messages, you can add it later when you write an email message.

In a new message or reply, type your message.

If you created multiple signatures, choose the signature you want to use for your new message or reply.

When your email message is ready, choose Send .

Note:  Outlook.com is the web version of Outlook for users signing in with a personal Microsoft account such as an Outlook.com or Hotmail.com account.

Related articles

Create and add an email signature in Outlook for Mac

Create an email signature from a template

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