mobile-menu

  • Natural Power
  • Fred. Olsen Travel
  • Forrest Estate
  • Our Companies
  • Our Heritage
  • News and Press
  • Other Related Companies
  • Modern Slavery Statement
  • Pension Member Information

fred olsen cruises head office

Contact Us.

Registered office: Fred. Olsen Ltd. 2nd Floor 36 Broadway London SW1H 0BH

View on map

Registered in England and Wales No. 748590

Telephone: +44 (0) 20 7963 8905

For Fred. Olsen Cruise Lines, please email [email protected] .

For Fred. Olsen Ltd. enquiries only (not Fred. Olsen Cruise Lines)

fred olsen cruises head office

Hey, your browser is out of date!

Edge logo

Get in Touch

We love talking holidays so look forward to hearing from you to discuss your plans for your next short break, cruise or worldwide adventure.

If you already have an idea of what you would like to do or which destination(s) you would like to visit on your next holiday, submit an online enquiry using the form below:

Weekly Newsletters

If you would like us to keep you up to date on new offers, news and inspiration for your next holiday, why not sign up to one of our mailing lists.

Simply tick the type of holiday(s) you are interested in below and you will be the first to know about any exciting new developments as they happen! You can unsubscribe at any time, and we promise not to pass your details onto any third party.

We look forward to hearing from you soon.

Book with confidence, ABTA, ATOL and CLIA logos

  • Opening Hours:

Mon-Fri 8.30am - 6pm

Saturday 9am - 5pm

Sunday 10am - 4pm

  • Toggle Navigation Menu

Cruise Search

  • Life On Board
  • It's all about the people

Observatory bar team, Borealis

There is much that sets the experience of a Fred. Olsen cruise apart. But nothing more so than our people. As Mr. Olsen himself says, ‘It’s all about the people. All of it, everything”.

Because our ships are smaller, our crew are able to get to know you personally and to understand what you like. And it is the warm, attentive and more personal care our people pride themselves on that is so appreciated by our guests. Without doubt, our people are central to the specialness of a Fred. Olsen cruise.

SOME OF OUR FANTASTIC CREW AND THEIR JOURNEY SO FAR

Captain Valentin Giuglea

Captain Valentin talks about the warm welcome he received by our guests when he was promoted to Master of the Balmoral . 

fred olsen cruises head office

Captain Steffan Ravneng

Captain Steffan talks about his family, who inspired him to become a Captain, and his journey to get to where he is now.

Jose (Joe) Villalobos - 1st Engineer

Jose has spent a great many years working behind the scenes ensuring the safety of our guests and crew. 

Richie Rego - Housekeeping Utility

Richie is part of our team which manages the laundry and deals with all the provisions for our fleet of ships.

Leanora 'Lea' Santos - Guest Services Officer

Lea has worked for Fred. Olsen for 20 years, and loves the family feeling on board  Balmoral,  her 'home'

Find ouT more about our...

Fred Olsen Cruise Lines appoints chief executive

  • Share on WhatsApp
  • Share by email

Fred Olsen Cruise Lines has appointed Samantha Stimpson as chief executive.

Based at the line’s head office in Ipswich, Stimpson has been tasked with taking overall responsibility for strategic development and managing operations.

She has more than 20 years’ experience in the travel industry, and has held positions at Thomas Cook, STA Travel, Tui and, most recently, FTI Touristik.

More:  Fred Olsen Cruise Lines to return to Caribbean after three-year absence

Fred Olsen Cruise Lines said Stimpson’s appointment will commence “no later than February 1, 2024”.

At the same time, current managing director Pete Deer will take up the role of chief financial officer.

Stimpson said: “I am honoured to be joining Fred Olsen Cruise Lines, a company that I have known and admired for years.

“I very much look forward to working with the organisation, contributing my skills and expertise, and continuing to enhance the strategy which is built on smaller, elegant ships and exceptional experiences underpinned by a culture that recognises the importance of personal, attentive service.”

Chairman Anette Olsen said: “On behalf of Fred Olsen Cruise Lines’ board of directors, I am very happy to welcome Samantha.

“Samantha brings a strategic mindset, extensive knowledge and management experience with a strong understanding of the challenges and opportunities facing the travel industry.

“We are very pleased that Samantha will join us as we see exciting possibilities for Fred Olsen Cruise Lines for the future.”

Olsen added: “I very much want to thank Peter Deer and the entire organisation for the extraordinary efforts during the last few years.”

Share article

View comments, premier inn cuts 1,500 jobs as restaurants are converted into rooms, premier travel eyes cruise growth with new bdm role, sue barker and tommy haas to join tennis-themed seabourn sailings, air france-klm group loss widens for first quarter, jacobs media is honoured to be the recipient of the 2020 queen's award for enterprise..

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more .

IMAGES

  1. Fred. Olsen Cruise Lines Office Photos

    fred olsen cruises head office

  2. Balmoral, Reception Area

    fred olsen cruises head office

  3. Fred. Olsen’s flagship 'Balmoral' commences record cruise season

    fred olsen cruises head office

  4. Fred. Olsen Cruise Lines unveils brand new sailings aboard new ships

    fred olsen cruises head office

  5. Fred. Olsen Cruise Lines unveils new patchwork livery on flagship

    fred olsen cruises head office

  6. Fred. Olsen Cruise Lines ship Borealis returns to Liverpool as she

    fred olsen cruises head office

COMMENTS

  1. Contact Fred. Olsen Cruise Lines

    Find ways to contact Fred. Olsen Cruise Lines including general enquiries, contacting the ships, individual departments as well as our online enquiry form. Home Page Ocean Cruises Destinations Cruise Brochures Terms & Conditions About Us. Call us free on +441473746175. Opening Hours: Mon-Fri 8.30am - 6pm.

  2. Fred Olsen UK

    Telephone: +44 (0) 20 7963 8905. For Fred. Olsen Cruise Lines, please email [email protected] . For Fred. Olsen Ltd. enquiries only (not Fred. Olsen Cruise Lines) You can contact us by phone, by post to our London head office, or by using the contact form on this page.

  3. Fred. Olsen Cruise Lines

    The Fred. Olsen group also has business interests in the luxury hotel sector, estate management, property development and electronics companies. In May 2006 Fred. Olsen Cruise Lines announced the purchase of a new vessel, Norwegian Crown, from Norwegian Cruise Line. Following delivery of the vessel in November 2007, she was dry-docked for ...

  4. About Fred. Olsen Cruise Lines

    On a Fred. Olsen cruise, we channel all of our 175 years of experience sailing and discovering the world into making every single day special for our guests. ... Registered Name & Office: Fred. Olsen Cruise Lines Ltd, 2nd Floor, 36 Broadway, London, England, SW1H 0BH. Place of registration: England and Wales. VAT Number: 927 5336 08. Back To ...

  5. Fred. Olsen Cruise Lines

    Press contact Public Relations Manager Public Relations [email protected] 07546807099. Fred. Olsen Cruise Lines. At Fred. Olsen Cruise Lines we are very proud of our smaller ships - Bolette, Borealis and Balmoral - and the imaginative and unusual itineraries they allow us to offer. Every cruise is hand-crafted from scratch by our ...

  6. Fred. Olsen Cruise Lines to restructure head office

    Olsen Cruise Lines to restructure head office. 23 June 2020. Fred. Olsen Cruise Lines has confirmed that it is conducting a restructure of its head office functions in Ipswich, Suffolk, as the ...

  7. Fred. Olsen Cruise Lines Customer Service Contacts

    Cancel your booking: If you need to cancel your cruise, you can do so by writing to Fred. Olsen Cruise Lines. You'll have to pay a cancellation fee based on the following scale: 91 days or more before departure: 15% of the total price; 90-57 days before departure: 60% of the total price; 56-42 days before departure: 75% of the total price

  8. Fred. Olsen Cruise Lines confirms new leadership team appointment

    Olsen Cruise Lines, based at its Head Office in Ipswich, Suffolk since April 2016. In his new role, Julian will continue to take responsibility for the day-to-day running of the Hotel Operations Departments, both in Ipswich and across the Fred. Olsen fleet of four cruise ships - Balmoral, Braemar, Boudicca and Black Watch.

  9. Fred. Olsen Cruise Lines

    Olsen Jnr, to ensure each space is elegantly designed to make you feel relaxed and at home the moment you step on board. There's no comparison to discovering the world on a Fred. Olsen ship ...

  10. Fred. Olsen Cruise Lines appoints new CEO, Deer moves to CFO

    Based at Fred. Olsen Cruise Lines' head office in Ipswich, UK, Stimpson will take overall responsibility for strategic development and managing the Fred. Olsen Cruise Lines' operation, which covers 220 staff in Ipswich and more than 2,000 crew members across the Fred. Olsen fleet of three ocean cruise ships.

  11. Contact Us

    Check here if you would like to register for the Fred. Olsen Travel mailing list so that you can stay up to date with the latest news, offers and information. Get in contact with our helpful team through this form or call the number at the top of this page.

  12. Fred. Olsen Cruise Holidays

    With its warm, welcoming atmosphere and timeless style, and classic open deck spaces providing a place to fully immerse yourself in the magic of ocean cruising, Bolette is very much in keeping with what our guests have come to expect from a Fred. Olsen ship. 690 cabins. 1,338 guests. 657 crew.

  13. Meet the Team

    Leanora 'Lea' Santos - Guest Services Officer. Lea has worked for Fred. Olsen for 20 years, and loves the family feeling on board Balmoral, her 'home'. At Fred. Olsen, we believe it's all about the crew members, from our cruise ship captain, right through to our housekeeping team. Learn about the crew today!

  14. Fred. Olsen Cruise Lines works towards a more sustainable ...

    Olsen Cruise Lines, based on Whitehouse Industrial Estate in Ipswich, Suffolk, has installed new state-of-the-art photovoltaic solar panels on the south-facing roof of its Head Office, Fred. Olsen House, to assist in powering the building and helping the company move towards a more sustainable future.

  15. Coronavirus: Fred Olsen Cruise Lines to shed '50 staff'

    A cruise firm is to shed a third of its UK head office staff because of the impact of Covid-19. Fred Olsen Cruise Lines employs up to 150 people as part of its shoreside operations in Ipswich ...

  16. Fred Olsen Cruise Lines appoints chief executive

    Fred Olsen Cruise Lines has appointed Samantha Stimpson as chief executive. Based at the line's head office in Ipswich, Stimpson has been tasked with taking overall responsibility for strategic development and managing operations. She has more than 20 years' experience in the travel industry, and has held positions at Thomas Cook, STA ...

  17. Our ships and Head Office in...

    Olsen Cruise Lines. Our ships and Head Office in Ipswich will be flying flags at half-mast after the very sad news that Kristin Olsen (18.01.1930), wife of Fred. Olsen (01.01.1929), passed away peacefully at home in Oslo, Norway earlier today. Kristin and Fred. had been together for 73 years. The thoughts of all of us are with the Olsen family ...