name of the tour operators

The best tour operators in the world: 2023 Readers' Choice Awards

By Condé Nast Traveller

It’s been a challenging few years for tour operators but the names below are in it for the long haul (as well as the short and medium), honing itineraries and managing expectations. So who prepared your travel documents this year? Red Savannah and Black Tomato scored highest for first-hand knowledge, and Exodus Adventure Travels and Abercrombie & Kent for on-the-ground support. But when it came to all-round endeavour, Scott Dunn and The Turquoise Holiday Company were leaders of the pack. Both report a surge of interest in Asia, as well as multi-generational travel, solo adventures to Namibia, Bhutan and Mexico, and authentic experiences such as outback stations in Australia and bear lodges in Canada.

These are the best tour operators in the world, according to the 2023 Readers' Choice Awards . The scores below are percentages representing overall average levels of satisfaction.

The best general tour operators in the world 2023

15. Cox & Kings. Score 88.00

14. Hayes & Jarvis. Score 89.44

13. Carrier. Score 90.73

12. Simpson Travel. Score 91.48

11. Kuoni. Score 92.82

10. Mr & Mrs Smith. Score 93.29

9. Kensington Tours. Score 94.14

8. Audley Travel. Score 94.77

7. Original Travel. Score 95.44

6. Cazenove + Loyd. Score 95.92

5. The Ultimate Travel Company. Score 96.75

4. Abercrombie & Kent. Score 97.12

3. Elegant Resorts. Score 97.39

2. Red Savannah. Score 97.96

• The Turquoise Holiday Company. Score 98.42

The best travel specialists in the world 2023

15. Wild Frontiers. Score 94.81

14. Martin Randall Travel. Score 95.17

13. Intrepid Travel. Score 95.40

12. Wilderness. Score 96.54.

11. Inntravel. Score 96.88

10. Oxford Ski Company. Score 97.15

9. Kirker Holidays. Score 97.47

8. andBeyond. Score 97.61

7. Ampersand Travel. Score 97.65.

6. InsideJapan Tours. Score 97.79

5. Steppes Travel. Score 97.88

4. Black Tomato. Score 98.03

3. Exodus Adventure Travels. Score 98.15

2. Healing Holidays. Score 98.35

• Scott Dunn. Score 98.70

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Top Tour Operators and Travel Agencies in USA 2024/2025

Top Tour Operators and Travel Agencies in USA. Below you will find 29 of the best tour operators and travel agencies in USA offering in total 342 tours and holidays through-out USA. Combined they have received 173 customer reviews and an average rating of 5 out of 5 stars. The top tour activities offered in USA are: Adventure and sport, Wildlife, landscapes and nature & Sightseeing, attractions, culture and history.

• Tours in USA
• USA Travel Guide
• 12 Things to do in the USA

29 Tour Operators in USA with 173 Reviews

Infinite Adventures

• Address 809 W Riordan 100-325, Flagstaff, USA
• Response Rate 100%
• Response Time 2 hours

• Address 2461 FM 778, Mineola, USA
• Response Rate 95%
• Response Time 3 hours

• Best-in-Class Top 5% of companies
• Excellent Service Top 10% of companies
• Superior Service Top 15% of companies

Expat Explore

• Address 10 Merryweather Place, London, England
• Response Rate 90%

Omega Tours

• Address 142 Westmount Avenue, Toronto, Canada
• Response Rate 93%

Intrepid Travel

• Address 380 Lonsdale Street, Melbourne, Australia
• Response Time 1 hour

World Expeditions

• Address 1B Osiers Road, Wandsworth, London, England
• Response Rate 82%

• Address Picquet House, St Peter Port, Guernsey, London, England

The Coyote Trip

• Address 182 Mayall Road, London, England

Luxury Gold

• Address 33 Kern Road, Toronto, Canada
• Response Rate 60%

Doctor Gumbo Tours

• Address 823 Decatur St, New Orleans, USA
• Response Rate 50%

Indus Travels

• Address 233, 11951 Hammersmith Way, Richmond, Canada
• Response Rate 98%

Adventures Abroad

• Address 2148-20800 Westminster Highway, Richmond BC, Canada

• Response Rate 88%

• Address Nelson House, 55-59 Victoria Rd, Farnborough, England
• Response Rate 96%

USA Tour Reviews

• Mrs. Yvonne N.
• Sarah Palmer
• Ms. Holly F.
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• Eco tours in USA
• USA guided tours
• USA family tour packages
• USA luxury tours
• USA private tours
• USA self-guided tours
• USA small group tours
• USA solo trips
• USA tailor-made vacation packages
• USA tours for senior citizens
• USA tours for young adults
• USA group tours
• USA last minute deals
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United States Reviews & Ratings

I have had an absolutely amazing trip.

My wife and I have had an absolutely amazing trip from San Francisco to Los Angeles via Napa Valley, Yosemite, Death Valley, Zion National Park, Bryce Canyon, Monume...

An absolutely amazing experience,

An absolutely amazing experience, would highly recommend to anyone. Parks we...

Vanessa and Martin

The Vegas to LA trip is amazing.

The Vegas to LA trip is amazing. Excellent and diverse range of trip experiences. Wonderful and breathtaking locations of the Canyons with opportunities to explore b...

The trip itself was amazing!

The trip itself was amazing! The Venus were interesting and beautiful. The food was delicious (especially the buffet at The Grand on Mackinac Island). We enjoyed get...

It was a great trip

It was a great trip with a great group. The food and accommodations were very nice. Our bus broke down at one point but our guide and driver handled it as quickly an...

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• World's Best

Travel + Leisure Readers' 15 Favorite Tour Operators of 2023

The right tour operators can make or break a trip. These specialists came out on top in our annual "World’s Best Awards" survey for 2023 thanks to insider knowledge and personalized service.

How Voting Works

What readers loved, the full list.

Courtesy of Butterfield & Robinson

While we travel to see the sights, what we really take home with us are the experiences. And finding the right tour operator — one that’s able to meld insider knowledge about a destination with the best ways to take it in — can make or break a trip. But when the right combination does come along, it can be pure magic, so it’s no wonder that the last year has seen group travel on the rise .

Every year for our World's Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Nearly 165,000 T+L readers completed the 2023 survey, an increase of nearly 25 percent over pre-pandemic voting levels. A total of more than 685,000 votes were cast across over 8,500 unique properties (hotels, cities, cruise lines, etc.).

Tour operators and safari outfitters were specifically rated on the criteria below:

• Staff/guides
• Itineraries/destinations
• Accommodations

For each characteristic, respondents could choose a rating of excellent, above average, average, below average, or poor. The final scores are averages of these responses.

With nine of the companies returning from last year’s list , one major trend that stands out is the focus on a region, like with this year’s No. 1 pick, ATJ, which focuses on luxury travel, ranging from bespoke private to small group itineraries, in Austrasia. Also destination experts are Inside Japan Tours (No. 10), who offer themed trips, from honeymoons to diving, around the island nation, and Vagabond Tours of Ireland (No. 12), which makes its debut on the list, standing out for its B Corporation status, as it guides travelers around the Emerald Isle in their choice of style, either relaxed and culture-focused or active and adventurous. 

Also notable are the operators who go a step beyond, like two returning favorites: Artisans of Leisure (returning as No. 3) has been called “top notch”; one reader said that “no other tour operator comes close in terms of knowing the destinations [and] understanding what we want and executing our trip flawlessly.” Black Tomato (dropping from last year’s No. 4 to a still respectable No. 6) manages to both fulfill curiosity and allay FOMO on its adventures globally.

But more than anything, it’s loyalty that shows what a strong tour operator is made of, and readers often raved about return visits with a particular company. One, for instance, shared that after 25 journeys, Du Vine Cycling + Adventure Co. (No. 2) stands out among them all. “The best cycling trips I’ve been on,” they said. “Great staff, accommodations, and first class all the way.” And that’s the winning combo for a tour company — leaving travelers with that passion for exploring the world through their eyes. See the complete list of top 15 tour operators, according to T+L readers, below.

Courtesy of ATJ

Formerly known as Asia Transpacific Journeys, ATJ made the list in 2011, 2017, and 2018, and it now leapfrogs back in triumphantly, notching the No. 1 spot. Offering tours in countries like Australia, Bhutan, Japan, Laos, Mongolia, Morocco, Nepal, Vietnam, and Taiwan, the company specializes in custom itineraries and private group trips. But what travelers rave about is its band of extremely helpful customer service reps who are “responsive and personable.” They added, “I can call and speak with a live person immediately.” Customers tend to be loyal, but so are the agents: “I have used the same agent and she always remembers what we like and any special needs we have.”

I have used the same agent and she always remembers what we like and any special needs we have.

Reader Score: 99.07

2 . DuVine Cycling + Adventure Co.  

Reader Score: 99.05

3 . Artisans of Leisure  

Reader Score: 98.89

4. TCS World Travel

ReaderScore: 98.84

5. Trek Travel 

Reader Score: 98.62

6. Black Tomato  

Reader Score: 98.29

7. Classic Journeys  

WBA Hall of Fame honoree.

Reader Score: 98.27

8. Adventure Unbound  

Reader Score: 98.15

9. Scott Dunn  

10. Inside JapanTours  

Reader Score: 98.13

11. Butterfield & Robinson  

Reader Score: 98.00

12. Vagabond Tours of Ireland

Reader Score: 97.78

13. Quasar Expeditions

Reader Score: 97.53

Reader Score: 97.33

15. Jacada Travel

Reader Score: 96.20

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The 10 Best Group Travel Tour Companies for 2023

Caroline Morse Teel

Caroline Morse Teel is the Managing Editor for SmarterTravel Media. Follow her adventures around the world on Instagram @TravelWithCaroline.

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For those truly epic, once-in-a-lifetime destinations, you want to leave your itinerary to the experts. Whether your dream is to see the Big Five on an African Safari, trek tall mountains, explore European cities, or something even wilder, a group tour is the easiest way to do it.

However, picking the wrong group tour company is the quickest way to ruin your trip. Make sure you choose a tour company that aligns with your goals and travel styles. Do you want an intimate group tour or do you prefer to make lots of new friends in a big group? Does the price line up with what you like (luxury vs. budget)? Is the itinerary going to all the places you want to see? 

We’ve done the research and found the very best group travel tour companies for 2023 for every type of traveler.

Best Overall Group Travel: Exodus Travels

With trips on every continent, Exodus Travels covers anywhere on this planet that you could possibly want to go, from popular destinations like the Amalfi Coast to well off-the-beaten path adventures like Tajikistan. This award-winning group travel company boasts thousands of repeat customers who sign up for trips year after year (97% of past participants would recommend Exodus Travels to a friend). 

These small group tours operate with only around 12-16 people, and always feature experienced local leaders who can give you a unique insight into your destination. Exodus Travels caters to any type of travel style, including trips broken down by type of activity (think walking, cycling, multi-adventure, winter, or cultural) as well as type of traveler (family, age group, etc.). There are curated collections (coastal, “away from it all”, European wilderness, and trips of a lifetime) to inspire you, as well as self-guided options for when you want all the benefits of a group tour planner without the actual group. Looking for that special safari? Exodus Travels just partners with the African Wildlife Foundation to create carefully curated luxury adventures that go above and beyond the standard safari. 

Exodus Travels tours work for almost any budget, with options that range from affordable to premium. 

Top Trip: Explore under-the-radar Europe by foot on Exodus Travels’ Lakes & Mountains of Slovenia walking tour .

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Best Adventure Group Travel: World Expeditions

World Expeditions has been taking adventurous travelers to remote locations all over the world ever since its first group trek through Nepal in 1975. Today, World Expeditions offers active itineraries on every continent. Intrepid travelers can opt for trips themed around mountaineering, rafting, cycling, hiking, and more. 

World Expeditions aims to leave communities and places where they operate tours better than they found them. Trips are created using the company’s Thoughtful Travel Charter as a guideline, which emphasizes respect for the environment, sustainability, having a positive impact on local communities, protecting wildlife, and more. 

World Expeditions’ trips are capped at just 16 people to provide a good experience for participants, and there are no single supplements for solo travelers willing to share a room with someone of the same gender. 

Top Trip: Summit Africa’s tallest mountain on a fully-supported trek up Kilimanjaro on World Expeditions’ eight day trip up the beautiful Lemosho Route . 

Best Budget Group Travel: G Adventures 

For travelers on a budget, G Adventures offers cheap group tours that make dream destinations accessible to nearly anyone. (Think: sailing the Galapagos for just $1,124 , criss-crossing India’s Golden Triangle for $559 , or spending 8 days in Bali for less than $800.)

G Adventures is one of the best tour companies for solo travelers as well, as most trips don’t have a single-supplement. You can choose to share a room with another G Adventures solo traveler, or pay extra to have your own space.

G Adventures keeps costs down by opting for cheaper hotels and local meals, and making certain activities optional (for an additional cost). Pick your travel style—options range from “basic” to more luxe tours run in partnership with National Geographic. Family tours, local living tours (featuring homestays), and wellness-focused tours are also available. 

Top Trip: G Adventures’ China Express trip is a great way to see the highlights of China if you’re short on both time and budget. 

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Best Educational Group Tours: EF Go Ahead Tours

When you really want to learn about a destination, consider a group trip with EF Go Ahead Tours . EF is the world’s largest private education company, and the Go Ahead Tours arm capitalizes on the company’s relationships with local educators, historians, and tour guides to create group trips that take you deep into a destination. 

These small group tours generally cap at 38 travelers, and feature unique educational experiences. For a bucket list trip, EF Go Ahead Tour’s special event tours are particularly enticing, as they offer behind-the-scenes access to tough-to-plan trips like Oktoberfest in Munich or Cherry Blossom season in Japan. 

Intimidated by solo travel? EF Go Ahead Tours is a great option for solo travelers, since it offers designated trips for solo travelers , where everyone is traveling alone, making it less intimidating.  

Top Trip: Bring the tastes of Italy home with you on EF Go Ahead Tours’ Food & Wine: Piedmont & Tuscany tour (operated in partnership with America’s Test Kitchen), where you’ll learn how to make local dishes. 

Best Responsible Group Travel: Intrepid Travel

Looking for a responsible group travel operator that focuses on bettering the communities and destinations they visit? Intrepid Travel is the world’s largest travel B Corporation, a certification for companies doing good. 

Intrepid Travel’s tours focus on sustainability, diversity, inclusion, and sustaining communities. The company has its own charity, The Intrepid Foundation , which has donated over 7 million dollars to over 130 community organizations. 

Intrepid Travel’s small group tours attract a wide range of travelers, but they are especially great for younger travelers, as they have a large number of trips designed for people aged 18-29 . (Other trips, including family-focused trips, are geared toward any age.)

Top Trip: Experience unforgettable wildlife encounters on Intrepid Travel’s Premium Uganda & Rwanda trip which includes time with the mountain gorillas of Uganda’s Bwindi Impenetrable Forest. 

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Best Private Group Travel: Kensington Tours

Whether your group consists of just two people or involves taking the entire extended family, Kensington Tours will take all the hassle of planning out of the equation. This private group operator creates personalized trips and itineraries tailored to your preferences, while their experts handle all the logistics and bookings. 

Plans are entirely flexible, and can even be changed while on the trip on a whim. Need some inspiration? Browse Kensington Tours’ travel ideas , to get some ideas for your next adventure. 

Top Trip: Sail around the stunning shores of Croatia and the Dalmation Islands on a private luxury catamaran on Kensington Tours’ fully customizable tour . 

Best Polar Group Travel: Chimu Adventures

Whether you’re headed north to the Artic or south to Antarctica, Chimu Adventures has the perfect polar group trip for you. Chimu Adventures has some of the most variety for polar trips, with options to fly, cruise, or a combination of both to get to your destination.

For an ultra-unique Antarctica trip, Chimu Adventures offers cruises departing from Australia or New Zealand (most Antarctica trips depart from Argentina). Can’t stay long? Book one of Chimu Adventures’ scenic flights to Antarctica , which fly as far as the south pole in one spectacular 16-hour day.

Chimu Adventures is one of the cheapest group trips to Antarctica, with rates starting under $5,000.

Top Trip: If you’re pressed for time (or simply don’t have the stomach for the Drake Passage), Chimu Adventures’ Antarctica Fly Cruise will get you to the ends of the earth quickly and smoothly.

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Best Group Tours for Solo Travelers: For the Love of Travel

Group tours can be a great way to meet new people, but they can sometimes skew on the older age range. If you’re between 25-39 and a solo traveler looking to meet new people, you’ll love For the Love of Travel . All participants on the trips are between 25-39, and according to the company, 80 percent are solo travelers—so you’ll make friends fast. Hoping to meet someone who will be more than just a friend on your next trip? Trips include a balanced number of “gal and guy spots” to ensure an even balance of genders within groups (and of course, non-binary genders are always welcome). 

For the Love of Travel offers weeklong (or longer) international trips as well as shorter weekender trips to nearby destinations like Mexico or Denver—perfect for people without a lot of vacation time.

Top Trip: Sleep in a glass igloo under the Northern Lights, go sledding with huskies, and warm up in traditional saunas on For the Love of Travel’s Lapland tour , already booking dates for 2024.

Best Biking Tours Group Travel: DuVine Cycling

Biking through the rolling hills of Italy or across the mountain roads of Chile sounds like a dream, but the logistics seem daunting (especially if you don’t want to haul all your own stuff from point-to-point). Enter: DuVine Cycling , a luxury small group tour company that specializes in bike trips. 

With trips across Europe, Latin America, Africa, Asia, and the United States, DuVine Cycling is a cyclist’s dream. Choose from all-biking trips or mix things up with a cycle and sail bike tour or a multi-sport adventure —no matter what, everything is included, from luxury boutique accommodations to top-quality name brand bikes. 

Top Trip: DuVine’s Holland Bike Tour promises “tulips, windmills, beer, and cheese”—what more could you need?

Best Luxury Group Travel: Abercrombie & Kent

Abercrombie & Kent has been delighting discerning travelers since 1962. Today, they take travelers on unforgettable adventures across over 100 different countries and all seven continents. Although Abercrombie & Kent’s trips are pricey, they encompass once-in-a-lifetime experiences like private jet tours around the world or luxury chartered cruises .

There are trips designed for solo travelers and families , and the small group journeys max out at around 14-18 guests.

Top Trip: Swim with whale sharks in the Philippines, feed proboscis monkeys in Malaysia, and photograph wild tigers in India on Abercrombie & Kent’s Wildlife Safari: Around the World by Private Jet trip , already booking dates into 2024.

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The 15 Best Tour Operators

Traveling on tours offers an unparalleled opportunity to explore the world’s wonders, immerse oneself in diverse cultures, and create unforgettable memories.

Whether it’s marveling at historic landmarks, experiencing vibrant local traditions, or savoring exotic cuisines, tours provide a structured yet adventurous way to discover new places. Guided by expert locals, travelers gain deeper insights and access to hidden gems often missed when traveling alone.

From bustling cityscapes to serene landscapes, each tour is a unique journey, catering to various interests and comfort levels. Embracing the spirit of exploration and camaraderie, going on tours is not just about seeing new places, but about living them.

Best Tour Operators

National geographic expeditions.

National Geographic Expeditions aligns its tours with the core values of its parent company: exploration, science, education, and storytelling. Launched in 1999, they offer guided tours on all seven continents, including experiences like sunrise photography at Machu Picchu and train journeys through the Swiss and Italian Alps.

Their tours are designed for meaningful exploration and cater to different traveler types, including photographers, families, and independent travelers.

They offer a range of travel methods, such as land, small ship, train, river cruise, and private jet tours. The company’s Signature Land tours, led by NatGeo experts, feature high-end accommodations and special access to field researchers and sites​​.

Collette stands out in the realm of tour operators with its diverse array of travel options that include land tours, river cruises, rail journeys, small group tours, and city stays. This company, which tends to attract a more mature, value-oriented audience, does not skimp on quality, offering four-star hotels and meals in well-reviewed local restaurants.

Collette is also committed to sustainable tourism, utilizing local businesses and restaurants and investing in community and environmental projects. With local guides employed on all trips, they ensure an authentic experience.

The tour sizes vary, accommodating both classic and small group tours, and they cater primarily to adults, specifically couples aged between 50 and 70. Their destinations are extensive, covering continents from Europe to the Polar regions​​.

Tauck Tours

Tauck Tours, a family-owned company with almost a century of experience, offers guided tours across more than 100 destinations in over 70 countries, spanning all seven continents. They are known for delivering experiences that exceed expectations, providing authentic, behind-the-scenes access to worldwide destinations.

Tauck’s tours are distinguished by their focus on local customs, traditions, flora, and fauna, and they offer upscale meals and accommodations. Their tour guides, known as Tauck Directors, are seasoned professionals from 40 countries.

The company offers a variety of trip styles, including land tours, small group journeys, river cruises, and family journeys. Tauck also partners with documentary filmmaker Ken Burns for thematic trips​​.

Alpaca Expeditions

Alpaca Expeditions is a highly reputable tour company specializing in group and private hikes to Machu Picchu, including several Inca Trail alternatives. With a focus on responsible tourism, they support local communities through sustainable practices, like using eco-friendly equipment and providing fair wages to porters.

Their group sizes are capped at 16 people to ensure a personalized experience. The company’s commitment to customer safety and comfort is evident in their numerous positive reviews, which highlight their attention to detail and knowledgeable staff.

However, Alpaca Expeditions may not be the most budget-friendly option and their small group sizes can limit availability.

AB Expeditions

AB Expeditions is a Cusco-based travel company that specializes in small group tours, particularly focusing on the Inca Trail and other treks in the Peruvian Andes. Founded by industry veterans Abel and Elsa, the company has a strong commitment to social responsibility and community engagement.

Their tours are known for their personalized touch, thanks to the small group sizes which allow for a more intimate and tailored experience. They place a strong emphasis on the welfare of their porters and guides, ensuring they are well-cared-for, which is a key aspect of their responsible tourism ethos.

The company’s tours are designed to provide an authentic experience of the local culture and landscapes, combining adventure with cultural immersion.

The positive reviews on Tripadvisor highlight their knowledgeable guides and commitment to community social projects, reflecting the company’s focus on creating a positive impact both for their clients and the local communities they interact with. 

Traveleez is an emerging name in the world of Inca Trail tours, distinguishing itself through a blend of exceptional service and social responsibility. They specialize in immersive, expert-led tours that delve deep into the rich tapestry of Inca culture. The company is committed to delivering memorable Andean adventures, emphasizing quality, safety, and comfort.

What sets Traveleez apart is its approach to travel – it’s not just about exploring majestic landscapes but also about empowering community futures. A portion of the company’s profits is dedicated to enhancing local youth education, making every journey with them a step towards positive community impact.

This blend of cultural immersion and social responsibility makes Traveleez stand out in the crowded field of tour operators. Their tours offer an opportunity for travelers to experience the wonders of the Inca trail while contributing to the betterment of the communities they visit​​.

Infinite Adventures

Infinite Adventures specializes in unique and adventurous multi-day trips, particularly throughout Alaska. With over a decade of experience, they have curated the best spots for an authentic Alaskan adventure.

The company’s focus is on small group tours, which allows for a more personalized and intimate experience. Their tours are designed to cater to those seeking an adventure in the wild, rugged terrains of Alaska.

Their trips cover a wide range of activities and destinations, providing an opportunity to explore the natural beauty and wildlife of Alaska. The company is known for its meticulous planning and attention to detail, ensuring that each trip is not just an adventure but also a safe and comfortable experience.

Infinite Adventures’ approach to travel is about creating unforgettable memories in one of the most breathtaking landscapes in the world. Their tours are ideal for those who want to experience the raw beauty of Alaska in a small group setting​​.

World Expeditions

World Expeditions is a seasoned player in the adventure travel industry, with over 40 years of experience in offering authentic and unique holiday experiences. Their focus is on paths less traveled, ensuring that their trips are not just adventures but also an exploration of uncharted territories.

They offer a variety of tours, including trekking, cycling, cultural tours, and wildlife adventures, catering to a wide range of interests and fitness levels.

The company covers an extensive range of destinations, from the high peaks of the Himalayas to the remote corners of Antarctica. They are known for their pioneering spirit in designing groundbreaking trips, often venturing into areas that are not typically covered by mainstream tour operators.

Their commitment to responsible and sustainable travel is evident in their approach, focusing on minimizing environmental impact and maximizing social engagement with local communities.

Trafalgar is a renowned family-run travel company that has established itself as a key player in the global travel industry. They offer a wide range of group tours across various destinations, focusing on providing immersive experiences that connect travelers with the essence of the places they visit.

Trafalgar’s tours are known for their deep engagement with local cultures, offering unique experiences like dining with locals in their homes or visiting hidden gems off the beaten path.

Their tours cover a diverse array of destinations including Europe, North America, South America, Asia, Africa, and Australia. Trafalgar prides itself on its well-planned itineraries that strike a balance between famous attractions and lesser-known locales, ensuring a comprehensive travel experience.

The company’s commitment to responsible tourism is evident in its efforts to sustain and enhance the communities and environments they operate in. 

The Coyote Trip

The Coyote Trip is a unique tour operator that embodies a philosophy of open-mindedness and embraces new experiences. Their ethos is centered around engaging with the communities they visit, offering a more immersive and meaningful travel experience.

This operator specializes in group tours, designed to welcome new experiences and foster connections with local cultures and people.

Their tours are crafted to provide travelers with an opportunity to explore in a way that is both adventurous and culturally enriching. The Coyote Trip’s approach is about more than just visiting a destination; it’s about integrating into the local environment and gaining a deeper understanding of the places and people encountered along the way.

This company is an excellent choice for travelers who are looking for tours that go beyond traditional sightseeing and offer a more holistic and engaging travel experience​​.

Discovery Nomads

Discovery Nomads is an adventure travel company that stands out for offering independent tours and small private group tours. Created by seasoned travelers who have explored over 90 countries, their tours are designed to cater to those who seek an adventurous and personalized travel experience.

Discovery Nomads focuses on providing tours that are not just about seeing new places but truly experiencing them. The company covers a broad range of destinations, offering unique itineraries that are tailored to the interests and preferences of the travelers.

Their tours are perfect for those who prefer a more independent style of travel but still want the convenience and expertise that comes with a guided tour. Whether it’s exploring remote landscapes or delving into the heart of bustling cities, Discovery Nomads offers an array of options for the modern, adventurous traveler​​.

Luxury Gold

Luxury Gold stands out in the realm of tour operators for its focus on providing exclusive and high-end travel experiences. Their tours are characterized by VIP experiences and unique access to renowned landmarks and people.

They cater to travelers looking for luxury and exclusivity in their journeys, offering meticulously crafted itineraries that combine comfort with unique experiences.

The tours offered by Luxury Gold are designed to introduce travelers to incredible people and places, often with access that goes beyond what is available to the general public. T

his operator is about offering the extraordinary, with each journey meticulously planned to include exclusive experiences that reflect the culture and history of the destinations. From private dining in iconic locations to meetings with renowned experts in various fields, Luxury Gold’s tours are for those seeking to travel in style and luxury.

Doctor Gumbo Tours

Doctor Gumbo Tours, based in New Orleans, offers a unique and engaging approach to tours, focusing on the rich cultural and culinary heritage of the city. Founded by Dylan O’Donnell, a.k.a Doctor Gumbo, the company aims to provide tours that are both informative and entertaining.

They specialize in food and drink tours, showcasing the diverse and vibrant culinary scene of New Orleans. These tours not only offer a taste of the city’s famous dishes but also delve into the history and stories behind them.

Doctor Gumbo Tours also offers walking tours that explore the historical and cultural aspects of New Orleans. These tours are designed to be interactive and fun, steering clear of the mundane and instead offering a lively and engaging experience.

Their unique approach to storytelling and focus on the rich traditions of New Orleans make these tours a favorite among visitors who want to experience the true spirit of the city. Whether it’s exploring the culinary delights or the historical streets, Doctor Gumbo Tours provides an immersive and memorable experience of New Orleans​​.

China Discovery

China Discovery is a top-rated tour company specializing in customized and group tours across China. Based in Chengdu, they offer a wide range of tour packages that showcase the diverse landscapes and rich cultural heritage of China.

From the modern skylines of Shanghai and Beijing to the ancient wonders of Xi’an and the natural beauty of Guilin, China Discovery covers an extensive array of destinations.

Their tours include popular options like the Kunming Lijiang High-Speed Train Tour, which connects two major cities in just 3.5 hours and features attractions like the Stone Forest and Jade Dragon Snow Mountain. Another highlight is the Beijing Shanghai Tour by High-Speed Train, offering a blend of imperial history and modern urban life.

China Discovery’s tours are known for their attention to detail, personalized service, and focus on creating a unique travel experience for each traveler.

Lily’s Beijing Tour

Lily’s Beijing Tour Guide & Car Service stands out as a highly rated tour company in China, specializing in tailor-made tours in Beijing. With a team of knowledgeable guides boasting years of experience, they offer insights into the city’s rich cultural heritage. 

They offer a variety of tour packages, including the Beijing One-day Highlight Tour, which covers Tiananmen Square, Forbidden City, and Mutianyu Great Wall. For a more extensive exploration, their Three Days Boutique Private Tour includes iconic landmarks like Temple of Heaven and Jingshan Hill.

Lily’s Beijing Tours are also known for accommodating budget-conscious travelers, with options like the Skip The Line Beijing Mutianyu Great Wall Group Tour. The company is praised for its exceptional customer service, comfortable vehicles, and accommodating guides.

Travelers looking to explore Beijing’s historical and cultural landmarks in a personalized and memorable way will find Lily’s Beijing Tours an excellent choice. Their tours are well-suited for those who want to delve into the history and beauty of Beijing with the guidance of experienced and caring professionals.

Final Thoughts

Exploring the world through the lens of these diverse tour operators offers unique and enriching experiences, each tailored to different interests and preferences.

These operators exemplify the varied ways travelers can engage with new destinations, whether through local cuisine, historical insights, or personalized itineraries. Ultimately, choosing the right tour operator can transform a simple trip into a memorable adventure, deeply connecting travelers to the places they visit.

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Vote for your favorite adventure tour operator!

USA TODAY 10Best Readers' Choice Awards

These 20 adventure tour operators — nominated by an expert panel — cater to travelers who crave excitement, challenge, and fun in their vacations. Whether you're looking for an individualized journey or group tour, they'll have something for you, with activities ranging from hiking and biking to rafting and kayaking. Which adventure tour operator would you most like to book with? Vote for your favorite once per day until polls close on Monday, May 27 at noon ET. The 10 winning tour operators will be announced on Wednesday, June 5. Read the official  Readers' Choice rules . 

These 20 adventure tour operators — nominated by an expert panel — cater to travelers who crave excitement, challenge, and fun in their vacations. Whether you're looking for an individualized journey or group tour,...   Read More

Best Adventure Tour Operator Nominees

Photo courtesy of Todd Mintz

Adventure Canada

Equipped with a fleet of small-scale cruise liners, Adventure Canada has mastered the art of both Arctic and Antarctic excursions. Across Canada, the Northwest Passage voyage highlights the idyllic beauty of Nunavut, while those hoping to spot polar bears in the wild should spring for a Heart of the Arctic expedition, with both featuring highly educated naturalists and archaeologists aboard the ship.

Photo courtesy of Tyson Mayr

Aurora Expeditions

A pioneer of Antarctic travel in the 20th century, Aurora Expeditions has evolved into a force within the industry that offers trips all across the globe. Polar voyages are particularly popular, with options ranging from the shores of Antarctica to the High Arctic, while other cruise routes include Costa Rica, Scotland, and Iceland.

Photo courtesy of Bindlestiff Tours

Bindlestiff Tours

Bindlestiff Tours specializes in small group adventures with a focus on the American Southwest, Alaska, and western Canada. Guests enjoy fully customized touring vehicles with enlarged viewing windows, free Wi-Fi at most campsites, and the myriad benefits of insider expertise, like the best spots to photograph a sunset or favorite local restaurants.

Photo courtesy of Kirstie Mullikin

Explorer Chick Adventure Co.

From snorkeling around the Galapagos to gorilla trekking in Uganda, Explorer Chick’s curated tours span five separate continents — and each one is crafted specifically by women, for women. Founded in 2014 by Nicki Bruckmann, this adventure company provides ample opportunity to explore gorgeous landscapes and forge new friendships all across the globe.

Photo courtesy of GomezDavid / E+ Getty Images

Frontiers North Adventures

While northern Canada may not be the most easily accessed region, Frontiers North Adventures is perfectly equipped for making your dream excursion come true. In addition to polar bear safaris and beluga whale watching, the company's Northern Lights and Winter Nights excursion offers an opportunity to catch one of the planet's most stunning natural phenomena in real life.

Photo courtesy of G Adventures, Inc.

G Adventures

Launched in 1990, G Adventures has earned acclaim for their wide array of high-end tours and strong commitment to positive social impact. Whether it's hiking in Iceland or biking in Vietnam, each trip is designed to reflect the company's G for Good philosophy, a concept that seeks to benefit all people and communities visited during a trip.

Photo courtesy of HX & Espen Mills

HX (Hurtigruten Expeditions)

HX (Hurtigruten Expeditions) has earned widespread acclaim for their lavish cruises, with destinations ranging from the frigid depths of Antarctica to the sunny shores of the Caribbean. For wildlife lovers in particular, the company's Galapagos expeditions shine a spotlight on the rich biodiversity of the archipelago, while a Svalbard voyage is perfect for spotting polar bears in their natural habitat.

Photo courtesy of Intrepid Travel

Intrepid Travel

Toronto-based Intrepid is a treasure trove for small-scale sustainable tours, with more than 100 countries available to visit. With itineraries like lemur-spotting in the rural depths of Madagascar and cultural immersions across the Middle East, this storied adventure company is perfect for accessing some of the most remote corners of the globe.

Photo courtesy of Journeys International

Journeys International

Journeys International builds private and group trips to a variety of worldwide destinations, centering each adventure around the individual's or groups' travel goals. Each party is assigned an adventure specialist who makes personalized choices of locations and activities to include in the experience. All journeys are designed to give every person involved a special and unique trip of a lifetime.

Photo courtesy of Ralph Lee Hopkins, Lindblad Expeditions

Lindblad Expeditions-National Geographic

New Zealand, French Polynesia, and Greenland are just a few of the dazzling destinations frequented by Lindblad Expeditions, a storied tour operator that's been working in tandem with National Geographic since 2004. While warm weather destinations span from Baja California to the Amazon, the company has earned abundant acclaim for their immersive Antarctic expeditions focusing on native wildlife amidst stunning scenery.

Photo courtesy of KenCanning / E+ Getty Images

Maple Leaf Adventures

The spectacular beauty of Canada is on full display with Maple Leaf Adventures, a small-ship cruise operator that's been in the business since 1986. While the bulk of their itineraries focus on showcasing locations across western Canada, gastronomes can also join in on the fun with a curated Craft Beer Cruise or Wines And Islands excursion across British Columbia.

Photo courtesy of Karin Watkins MT Sobek Photo File

MT Sobek has been a leader in the adventure travel industry for more than half a century. Today, travelers can choose from some 200 journeys around the world. Each one is designed to inspire and exhilarate, with interest categories like multi-adventure, family adventure, wildlife and safari, adventure cruising, hiking and trekking, cultural discovery, and rafting and kayaking.

Photo courtesy of Nantahala Outdoor Center

Nantahala Outdoor Center

Beginning as a small-scale rafting tour company back in 1972, Nantahala Outdoor Center has expanded far beyond just the rivers of North Carolina, operating tours from southern Iceland to the Zambezi River. Though their scope has expanded on an international scale, the company still excels at domestic adventure, showcasing the incredible rafting opportunities across the Southern United States.

Photo courtesy of REI Co-op / REI Adventures

Adventure travelers have long turned to REI to outfit their travels; with REI Adventures, they’ll also find more than 100 fully curated experiences across the United States. These active travel itineraries might involve cycling near Zion National Park, hiking through Yellowstone and Grand Teton, kayaking at Point Reyes, or enjoying a weekend of backpacking close to home.

Photo courtesy of Stubborn Mule Travel

Stubborn Mule Travel

A perfect fit for all ages, Stubborn Mule Travel has curated a wide variety of itineraries designed specifically for traveling families. Destinations span across five continents, and as an added bonus, the company also offers unique itinerary stops based off of the interests of each individual guest.

Photo courtesy of 104kelly // Getty Images

Thomson Safaris

Best known as the home of Mount Kilimanjaro, Tanzania has earned worldwide acclaim for its abundant natural beauty — a quality that Thomson Safaris has been highlighting for more than 40 years. While there’s no going wrong with a classic safari, the company also offers food-focused tours and even plane excursions, each one led by a team of expert local guides.

Photo courtesy of Urban Events Global Team

Urban Events Global

Kevin Knight founded Urban Events Global as a travel company for African American adventure seekers looking to explore with like-minded travelers. The company hosts regular camping weekends, as well as group tours to destinations like Ghana, Dubai, Greece, and Jamaica. They can also plan a custom trip itinerary for you.

Photo courtesy of Ren Fuller // Women High On Adventure

WHOA Travel

WHOA Travel works with women guides and business owners to build unique travel experiences. WHOA group adventures are scheduled all over the world, from Kilimanjaro and Peru to Iceland and Bavaria. 

Photo courtesy of Wild Women Expeditions

Wild Women Expeditions

Wild Women Expeditions specializes in “amazing outdoor adventures for all women.” The company leads trips to more than two dozen countries around the globe, with activities like canoeing, kayaking, cycling, hiking, surfing, sailing, and yoga.

Photo courtesy of Beth Peluse / Zephyr Adventures

Zephyr Adventures

Equipped with a roster of trips that span from strenuous mountain hikes to e-biking excursions, Zephyr Adventures offers a diverse range of options for your next getaway. For a glimpse into the beauty of coastal New England, the Acadia National Park Hiking Adventure is a top choice, while those who prefer a more laid-back itinerary can spring for the Czech Republic Breweries and Walking Adventure.

About 10Best Readers' Choice Awards

Nominees are submitted by a panel of experts. 10Best editors narrow the field to select the final set of nominees for the Readers’ Choice Awards. Readers can vote once per category, per day. For any questions or comments, please read the FAQ or email USA TODAY 10Best .

The Experts

Brandon withrow.

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Brandon Withrow is a travel journalist based in Northwest Ohio, covering ecotourism, wildlife, outdoor adventures, and eco-friendly stays, as well as the secrets of underrated cities. He appears in The Daily Beast, BBC Travel, Canadian Geographic, Business Insider, The Hill, and Sierra Magazine. You can find him at  www.brandonwithrow.com ,  @bwithrow  on Twitter, and  @bgwithrow  on Instagram.

Chez Chesak

‘Chez’ Chesak is Executive Director of the Outdoor...   Read More

‘Chez’ Chesak is Executive Director of the Outdoor Writers Association of America, an adventure travel writer, board member of the Society of American Travel Writers and 22-year veteran of the outdoor and travel industries. While he’s lived all over the U.S. and traveled to more than 30 countries, he has the most fun when he’s exploring with his wife Sally and two daughters. An avid outdoors person, he’s happiest on a trail, on skis, or nestled into a sleeping bag. Learn more about him and his work at www.chezconnects.com .  

Dave Stamboulis

Dave Stamboulis is a travel writer/photographer...   Read More

Dave Stamboulis is a travel writer/photographer based in Bangkok. Born in Athens, Greece and growing up in the U.S., Dave first discovered Bangkok while on a 45,000-kilometer bicycle trip and moved there for good in 2005. Dave's photos appear in publications around the world. He's the author of Odysseus' Last Stand , which received the Silver Medal for Travel Book of the Year from the Society of American Travel Writers. In addition to updating the Fodor's Guidebook to Thailand, he is the author of 500 Hidden Secrets to Bangkok, and his travel stories and photography appear in publications around the globe. 

Jacky Runice

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Born in Bucktown when bulletproof was a home safety choice and not a coffee order, Jacky Runice has been knocking around Chicago as a professional print, online and broadcast journalist and editor specializing in separating the riff from the raff in culture, entertainment, food, travel and pure unadulterated fun. Jacky is a member of the International Food, Wine & Travel Writers Association (IFWTWA). In her best Chicagoese, Jacky asks, "Who has the time or money to blow on hotels, attractions, restaurants, exhibits and activities that blow?"

Jamie Davis Smith

Jamie is an attorney, writer and photographer. She...   Read More

Jamie is an attorney, writer and photographer. She was born with deeply ingrained wanderlust and has visited 45 countries and counting. She often brings her children along for the adventure and is passing her love of travel on to the next generation. Jamie has written for   Insider,   Fodor's Travel ,   Yahoo ,  the Huffington Post , the  Washington Post,   Viator  and  Reviewed  among many other publications. Jamie is from Philadelphia and now lives in Washington, DC, where she takes advantage of everything the region has to offer.    Jamie can be reached at  [email protected]  and can be found on  Twitter ,  Instagram  and  TikTok .

Marla Cimini

Marla is an award-winning writer with a passion...   Read More

Marla is an award-winning writer with a passion for travel, music, surfing and culinary adventures! An avid globetrotter and guidebook writer, she has covered topics such as the Hawaiian islands (including food trends and luxury beachfront resorts), as well as European getaways and global destinations. Her articles have appeared in many publications worldwide, including USA Today. Marla lives in New Jersey (Philadelphia area) and is a frequent visitor to Hawaii and Southern California, and often covers those destinations. Her travel website is:  www.marlacimini.com  

Meg St-Esprit

Meg St-Esprit is a journalist based in Pittsburgh...   Read More

Meg St-Esprit is a journalist based in Pittsburgh who covers family travel, lifestyle, education, and parenting. With their four kids in tow, she and her husband love to travel anywhere and everywhere — but have a soft spot for camping and outdoor adventures. In fact, her kids are well on their way to achieving their goal of visiting all 124 state parks in Pennsylvania. Meg believes travel doesn’t need to be luxurious or costly to be valuable, and aims to share that with her audience. Meg’s work has appeared in publications such as  The New York Times, Thrillist, The Washington Post, Fodor’s, Yahoo, Good Housekeeping, Romper , and more. Follow Meg on Instagram and Twitter at @megstesprit or check out her work on  https://megstesprit.com/

Melanie Reffes

Melanie is an island girl at heart . Born in...   Read More

Melanie is an island girl at heart . Born in Manhattan, she now lives on the sunny island of Montreal and covers  the Caribbean for a variety of publications  including  USA TODAY 10Best, CaribbeanTravel.com and MarryCaribbean.com.  A journalist with a boatload of writer awards under her belt, Melanie's affection for the Caribbean started  young when her family vacationed in Puerto Rico.   An avid fan of spicy food,   Melanie enjoys the diversity of Montreal - especially during the warmer months -when she's not en route to the Caribbean. She  holds a Masters Degree in Social Work from the University of Toronto. 

Nicky Omohundro

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Nicky Omohundro is the founder and editor of LittleFamilyAdventure.com , the popular family travel & lifestyle website that inspires families to leave no child left inside. Since 2013 LFA has been providing inspiration to get families outdoors, eat well, and travel everywhere from their own backyard to around the world. Always up for a family adventure, she has traveled to 37 states and 6 countries to zip-line through a Costa Rican rainforest, see Finland’s Northern Lights, and go camping throughout the US. Nicky is the co-founder of Tourism WorX a travel consultancy group. Connect with her Twitter  and Instagram .

Olivia Christine Perez

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Olivia Christine Perez is an outdoor + travel wellness expert, author, and the creator of  O. Christine : a travel and wellness platform inspiring thousands of people to travel more and get outdoors for their wellness. Living with an autoimmune disease herself, Olivia helps people find wellness through the outdoors, self-care adventures, and mindful travel experiences. You can follow her work at  ochristine.com  and  instagram.com/ochristine.

Shea Peters

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Shea Peters is a NYC based writer and frequent world traveler that looks to the history of a location in order to tell the story. Growing up in a Southern family that loves to travel, Shea has seen 44 of the 50 US states and believes that every place has a story worth telling, regardless of how populated or rural. She's currently a regular contributor discussing travel, culture, history, food, wellness, and business at Travel + Leisure, Elle, Harper’s Bazaar, Oprah Daily, Women’s Health, TripAdvisor, Cosmo, and Revolt TV. When she's not traveling, rooting for some unlikable sports team, or taking a pilates class, you can find Shea in her rooftop garden that is currently flourishing above the streets of New York City. You can follow Shea on  Instagram  and  Twitter .

Tamara Gane

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Tamara Gane is an expert panel member for 10Best Readers' Choice Awards. She's based in Reno/Lake Tahoe and in addition to USA Today 10Best, her work has been published in Travel & Leisure, Fodor's Travel, The Washington Post, SF Gate, Houston Chronicle, Lonely Planet, and more.

10Best Editors

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USA TODAY 10Best provides users with original, unbiased and experiential travel coverage of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world.

Tour Operators

Tour operator is an organization, firm, or company who buys individual travel components, separately from their suppliers and combines them into a package tour, which is sold with their own price tag to the public directly or through middlemen, is called a Tour Operator .

More precise tour operators are primarily responsible for delivering and performing the services specified in a given package tour. They can provide these services themselves as some have their own cars and coaches, hotels, and other travel-related services or can obtain these from the other suppliers. That is why they are called manufacturers of tourism products .

Tour operators are sometimes called wholesalers but this is partially true because a wholesaler buys goods and services in bulk at his own account to prepare a tour package and then retails it through the travel agencies or directly to clients. However, a tour operator who has his own one or more tourists products components, (SOTC, TCI, Thomas Cook, Indo Asia KUONI formulates a new tourist product for example ‘ inclusive tours .’

Tour operators generally offer a variety of package tours to cater to the needs of different kinds of travelers.

Definitions of Tour Operator

Poyther (1993) defines, “tour operator is  one who has the responsibility of putting the tour ingredients together, marketing it, making reservations and handling actual operation.”

Holloway (1992) stated that tour operations undertake a distinct function in the tourism industry, they purchase separate elements of tourism products/services and combine them into a package tour which they sell directly or indirectly to the tourists.

Today, tour operators have become highly competitive. They endeavor to achieve a high volume of turnover, and maximum International and domestic market share by effectively operating. Moreover, the success of many developed and developing nations as tourists destinations depend heavily on a tour operator’s ability to attract tourists, development and promotion of tourism plant, diversification of tourism product and their social responsibilities to develop a remote and backward area.

Types of Tour Operators

Tour operators are basically categorized into four types . These are categories on the basis of their nature of the business and its operations.

Inbound Tour Operators

Outbound tour operators, domestic tour operators.

• Ground Operators

These are also known as incoming tour operators . Technically, the operators who receive guests, clients/tourists, and handle arrangements in the host country are c alled inbound tour operators . For example, a group of American Tourists is coming through TCI Ltd. to India and the company makes arrangements and handles the group in India then TCI is called an inbound tour operator.

Incidentally, the inbound traffic to the country for the last two decades has been decreasing. Essentially the tour operators need to adopt innovative marketing strategies and should introduce a special interest tour to cater the special needs of Japanese, Americans, French and British people.

Tour operator who promote tours for foreign destinations, maybe business tour or leisure tour is called outbound tour operators . For example a group of American tourists going to a trip of India and Thomas Cook handle arrangement in America like as ticket reservation, hotel booking etc. then Thomas Cook is called Outbound Tour operators in the context of America.

Domestic tour operators are those who assemble, combine tourist components into inclusive tours and sell it to the domestic travelers. In general, these tour operators provide travel services within the tourist’s native country.

The domestic tour operators operate within the boundary of the home country and offer package tour to the travelers viz. Domestic inclusive tours or independent tours.

Ground Operators/Destination Management Companies

These are commonly known as handling agencies and their main function is to organize tour arrangements for incoming tourists on the behalf of overseas operators. Let us take the case of India as a destination that – has a varied culture.

When a tour operator himself promotes beach holidays, wildlife holidays, adventure tours, heritage tours at the different places, the difficulty arises. It is the ground operator then who by handling the incoming travelers in the same season but at different places ensures that the entire operation is according to the package tours or agreements.

Sometime when a handling agency is at a prominent tourist place i.e., Delhi and it has to make arrangements to Goa, then it contracts (If it has no office of its own) with a local operator (known as excursion agent) to handle the arrangement on his behalf.

Why Ground Operators?

Obviously, the tour operation companies do not have close contact with suppliers, governments, destinations and so on. It leaves no choice with the companies but to appoint handling agencies at the destinations.  The main reasons are:

• Introduction of new products or plant to promote an exotic destination.
• Lack of Government regulations.
• Lack of personal contract.
• Language problem.
• The company cannot establish its own branch.

Recognizing the very fact that the reputation, performance, and profitability of tour company in its own market largely depends on the efficiency and effectiveness of ground operators, it has because necessary for the company to consider various factors before the selection of a handling agency, they are:

• Size of business
• Professional staff
• Length of business
• Area of operation/Product line
• Market share

Functions of Ground Tour Operators

Over the years of functions and activities of the destination, companies have changed drastically to cope with the changing environment of the tourism industry. In fact, today’s destination companies have become more professional and are bound to provide personalized travel services to the tourists. The following functions are performed by ground tours operators:

• Land arrangement
• Contract and Negotiate with other vendors
• Handling of Arrival and departure procedure
• Planning and organizing local package tour
• Escorting the tourists
• Providing market information
• Costing and pricing package tour

Practically, if we see the working of the travel agencies and tour operators in the industry we find that most of the organizations are performing different types of activities like the retail travel agency , wholesale travel agency, and tour operators.

The travel agency business is no longer an amateurism. Over the last two decades, the pattern and structure of travel agencies have changed to meet tough challenges in the international market. Today, small-scale agencies are finding the travel industry increasingly complex.

Thus, the small and medium scale travel agencies are disappearing or merging or falling instead of rising. On the other hand, a new concept has also emerged i.e. tour operation business . The tour operation business is new but a maturing business at the global level.

Functions of Tour Operator

A tour operator is an organization, firm, or person who is responsible for the actual arrangement of transport and accommodation facilities on any tour or vacations. They are also responsible for operating and providing vacation through contracting, booking, and packaging together of the various components of the tour such as hotel, transportation, meals, guides, optional tours, and sometimes flights.

A tour operator is like a service provider, providing the most convenient option for tourists to stay, visit, as well as leave from the city. A tour operator owns a high volume of travel services across carriers, services, and accommodation. Some most important functions of the tour operators are following as:

Planning a Tour

The most important functions of the tour operators are planning a tour. Tour operators plan a tour and make tour itinerary which contains the identification of the origin, destination and all the stopping point in a traveler’s tours. A prospective tour operator also gives advice to intending tourists in various types of tour programmes, which they may choose for their leisure or commercial travel.

Making Tour Package

Tour operator buys individual travel components, separately from there suppliers and combines them into a package tour. Tour operators make tour package by assembling various travel components into a final product that is called tour package which is sold to tourist with own price tag. Making tour packages is also an important function of Tour Operator.

Arranging a Tour

Tour operators make tour package and also arrange a tour according to tourist demands. Tour operators arrange the tour package and various tourists activities to provide the best experience to tourists/traveler.

Travel Information

Whatever the size of tour operators, it has provided necessary travel information to the tourists. This task is utterly difficult and very complicated. A tour operator must give up-to-date, accurate and timely information regarding destinations, modes of travel, accommodation, sightseeing, immigration, health and security rules about various permits required to travel in a particular area etc.

Reservation

It is a very important function of all type tour operators and travel agencies. Tour operator makes all the reservation by making linkages with accommodation sector, transport sector and other entertainment organizations to reserve rooms, and seats in cultural programmes and transportation.

Travel Management

Tour operators manage tour from beginning to the end of the tour. A tour operator has the responsibility to look after the finer details of a vacation or tour such as hotel, accommodation, meals, conveyance etc. Tour operators provide travel guide, escorting services and arrange all travel related needs and wants.

Evaluate the Option Available

Tour operators evaluate all available options to provide a unique or unforgettable travel experience to tourists during their journey. Tour operators evaluate the various options available for a tour package and provide best of them to tourists.

Tour Operators makes tour packages and promote them into various tourists markets at domestic as well international level. Tour operators promote a travel destination to attract a large group of tourists at domestic as well as international level. In the promotion of tourist destination, tour operators play a key role. Travel agencies or tour operators are called as image builder of a country.

Sales and Marketing

Tour operators do sales and marketing of tourist products. Tour operators buy individual travel components, separately and combine them into a tour package, which is sold with their own price tag to the public directly. Tour operators do marketing of tourist destinations and tourism product to attracts the attention of the tourists/travelers.

Taking Care of Glitch

Tours operators are also called handling agencies which handles tour package and take care of all the glitches and problems arises during a tour package. Tour operators fix the glitches and provide the best available alternative to tourists during their journey.

Importance of Tour Operators

Tours operators play a key role in the tourism sector. Tour operators create tourist products, promote them a finally sold them to tourists.

Tour operators provide the best and competitive price to the tourist. Tour operators negotiate with suppliers of tourism products such as hotels, airlines and provide the best possible price to the tourist. Tour operators buy tourist products in bulk and get huge discounts from suppliers. So that they provide tourist products at a cheap price.

Tour operators organized a tour in the best way. They personalize and make sure each and every component of the tour is well-taken care. Tour operators provide the best travel experience during a tour. Tour operators save tourists time and money.

Tour operators provide immediate support systems at the host country as well as a foreign land. When tourists travel to a foreign land and things get uncertain, maybe its a health or loss of documents and need to return back or change of travel plan. A qualified tour operator takes care of all these unseen events with efficiency.

Tour operator caters to the needs of tourists on the based on their taste of travel. Tour operator provides all the best available option according to tourist needs and demands

Difference between Travel Agent and Tour Operator

There is a lot of confusion about the difference between tour operators and travel agents what exactly makes them different. The main difference between a Travel agent and Tour operator are following as:

• A travel agent is a person who has full knowledge of tourist product – destinations, modes of travel, climate, accommodation, and other areas of the service sector. He acts on the behalf of the product providers/principals and in return get a commission.
• Tour operator is an organization, firm, or company that buys individual travel components, separately from their suppliers and combines them into a package tour, which is sold with their own price tag to the public directly or through middlemen.
• Tour operators are like wholesalers and travel agents are the retailers.
• A tour operator makes the package holidays up and the travel agents sell them on.
• Tour operator taking up the bulk of the responsibilities and his fee is obviously much greater than a travel agent.
• A tour operator has the responsibility to look after the finer details of a vacation or tour such as hotel, accommodation, meals, conveyance, etc.

The wholesale travel agencies may offer or operate the package tours or may specialize in developing tours for inbound as well as outbound travelers. They are often referred to as tour operators, but there is a difference between Wholesale Travel Agencies and Tour operators .

The Inbound Report

Covering the Inbound Tourism Industry Since 1996

The UK’s Top 50 Tour Operators—Updated

May 26, 2020 by Tom Berrigan

TUI remains at the top of the list. The UK’s Civil Aviation Authority (CAA) has completed and posted its list of ATOL (Air Travel Organizers’ License) for the next half year, providing the tour and travel industry with our de facto list of the country’s tour operators, .And, as was the case for the past several years, TUI leads all on the basis of ATOLs for passengers for the next 12 months.

A couple of other points of note: the disappearance of Thomas Cook , which went out of business last September; the decline of Virgin Holidays , which slipped from No. 11 to No. 20 since the previous ATOL list was posted last October; and the appearance of easyjet Holidays (it handles packaged product, while easyjet Airline Company , a separate ATOL holder, covers third-party product sold via its website) which was re-launched last fall in the wake of the shutdown of Thomas Cook.

The new list was to have been ready by the beginning of April, but the CAA gave operators an extension due to the havoc created by the COVIN-19 global pandemic. It is unclear if the country’s tour operator sector grasped the full impact of the pandemic at the time they filed for their ATOLs, or whether the CAA accounted for it, either.

A Note: The Air Travel Organizers’ Licensing is a CAA program developed to give financial protection to people who have purchased package holidays and flights from a member tour operator.  An ATOL licensed tour operator must obtain insurance bonds from the CAA so that the latter is able to provide refunds to travelers affected by any event which causes an airline to be unable to provide travel for its customers, and to arrange for flights (in addition to accommodation and other items which may be included in a package holiday) to return home those already abroad at the time. According to published reports, last year’s failure of Thomas Cook has resulted in some 340,000 claims, valued at almost £350 million (nearly $425 million) from the ATOL program.

The list of the UK’s Top 50 Tour Operators, based on ATOL-authorized passenger levels, follows.

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Hawaii Tour Companies

Looking for an unforgettable Hawaii tour? Book a fully-organized trip with the best tour companies in Hawaii and let the tour operator take care of everything for you. Check out the tour details and read 100128 reviews from our customers to help you choose the perfect tour for you.

List of Hawaii travel companies & tour operators with 100128 reviews

• Excellent - 1,893 reviews for Hawaii tours

Great tour guide, Michael M. Great hotels. Wish we had more time on the beach, for swim and that we would stop for photo op. Too bad for Maui fires, we would have loved to go to the other side of island- the stay in Kauea was hurried and rush/rush.

It was a good trip. We saw a lot in all 4 islands, the accommodations in the hotels in Hawaii, Maui and Kauai were fantastic. The hotel in Honolulu (Twin Fin) was in need of updating. The location was good and the food good, but the room was without a chair and was a little seedy. The excursions we went on were fabulous. Loved going from island to island but were disappointed that no accommodations were made to get back from some of the excursions. We were not comfortable with having to find a cab to get back from whale watching or the sunset cruise and elected not to go. There should also be recommendations made for getting to the hotel from the airport and help with getting back to the airport at the end of the trip. All in all, a very good trip, good sights, good food and the group on the tour were wonderful.

Insight Vacations

• Excellent - 632 reviews for Hawaii tours

My first experience with an organized tour like this. Expense alone will limit future trips. Much more walking than my wife was prepared for. This alone reduced her enjoyment. Tour guide was very knowledgeable and thorough with his planning and execution. Andrew has a fun personality and very personable. One item that disappointed me was the shuttle from airport to resort at both ends of the

Insights Tours are always amazing and this one was no exception. Nice balance of free time to relax and experience Hawaii on your own with visits to places on the islands to experience the culture. Learned a lot of Hawaii’s history throughout our visit. Overall a lovely experience and would highly recommend if you want to visit Hawaii and learn more about the islands.

GIVE Volunteers

• Excellent - 1,057 reviews for Hawaii tours

I went on the Hawaii GIVE volunteer trip and it was AMAZING. The guides are awesome and truly make your time there more memorable and fun. I met super nice people who I will stay in touch with. The experience is what makes traveling with GIVE the most enjoyable and rewarding. There is so much that I would love to talk about this trip but in summary I would recommend anyone to go, it really is rewarding and life-altering as they immerse you deep into the Hawaiian culture.

Wow. It's hard to put into words how one week can foster such immense, positive change in so many different ways. Growing up, I have always dreamt of visiting Hawai'i, but not in the typical tourist fashion that most do. I'm eternally grateful for GIVE for allowing me to experience Hawai'i in the way I had always dreamt of: by being immersed within its rich, vibrant Aloha-centered culture & being deeply involved with the restoration of the indescribably beautiful land and local communities. GIVE gave me the chance to foster a relationship with the 'aina (land) and kai (ocean) in ways I never would have thought possible. Furthermore, the relationships that I developed with my incredible guides and fellow volunteers are ones that will forever hold a special place in my heart.

• Excellent - 74,885 reviews for Hawaii tours

Tour guide was excellent!

Our tour guide, Debbie, was excellent ! She was so knowledgeable and kept everything organized!

Bucket List Group Travel LL…

• Excellent - 15 reviews for Hawaii tours
• This operator has no Hawaii reviews

Anthro Tours

Bamba Travel

• Good - 1,690 reviews for Hawaii tours

Bamba Travel was the only tour operator which responded and agreed to help me plan my tour in Hawaii. Although I would have liked a more thoroughly organised tour like pick up from the cruise terminal and transport to the Kualoa ranch organised, I had to take the public bus by myself. It was a bit daunting but Bamba gave me some instructions. At Hawaii it quite easy and safe to take public transport during the day. Bamba was helpful at every step. A bit slow with regards to correspondence bec of time differences as they are in the USA but they would respond daily. Thank you Bamba for helping me organise a tailored plan to meet most of my needs. I had a great time in Hawaii.

All in all, a very badly organised tour, especially considering how much I payed. To start with, despite providing my airline details, no hotel shuttle was booked for me. As such, I had to pay $30 out of my own money at the airport for. Day 1: Hanauma Bay Snorkelling - Another poorly organised tour on behalf of Bamba. They gave the tour company the name 'Arthur' instead of 'Alex', however luckily for me they understood my situation and still agreed to take me. Day 2: Boat Ride - I didn't even bother doing this. It is organised for 7am, at a hotel a 50 minute walk from the hostel I was staying at. I did however meet a fellow traveller, that also booked through Bamba, and told me the experience was not the best. As such, I was actually very glad I decided to miss it. Day 3: Waterfall Hike - Actually, this was very good, nothing but positives. The tour guide was amazing, and I had a very enjoyable day Day 4: Pearl Harbour - Due to Bamba (again!) giving the tour company the wrong name, they refused to let me on the bus. As such, I was left at the bus stop with nothing, and waited for about 40 mins hoping that another bus would turn up and let me on. I emailed Bamba telling them how dissapointed I was, and they agreed to rebook it for me. However, I asked them to rebook if for saturday, they instead booked it for friday. As a result of this I has to pay another $30 out of my own money to reschedule tours that I had booked for myself on Friday (my free day). All in all, I would not book this again. I would recommend that you should instead book the hostel (Polynesian Hostel Beach Club), and all subsequent activities yourself.

• Excellent - 29 reviews for Hawaii tours

• Excellent - 19,645 reviews for Hawaii tours

Could have had more included activities

The tour had a few bumps. It would have been better if there were some included meals. There was no information about some of the excursions such as where the island tour stopped.

DIAMIR Erlebnisreisen

• Excellent - 5 reviews for Hawaii tours

• Good - 179 reviews for Hawaii tours

• Excellent - 75 reviews for Hawaii tours

Colibri Travel

• Excellent - 23 reviews for Hawaii tours

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