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Polani’s Travels & Tours

"Polani's services are excellent. I recently got a visa for Dubai through them without any hassle. Customer handling is very good with courteous and professional staff. "

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Travel Agents in Karachi, Pakistan

• Locations ›
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• Karachi, Pakistan ›
• Karachi, Pakistan (1 mi)

Blissful Escape

• Travel Agent
• Third Floor, 5C/1 , Lane 2 Shahbaz Commercial DHA Phase VI، Khayaban-e-Shahbaz، Karachi, Pakistan Karachi , Sindh 75500
• Location Great
• Ratings Great

Sastaticket.pk

• 1A Adam Arcade, Main Shaheed-e-Millat Road, Bihar Muslim Society BMCHS Sharafabad, Karachi, Karachi City, Sindh 74800, Pakistan Karachi , Sindh 74800
• Open ⋅ Closes at 12:00PM

Nmm travels

• Travel Agent, Paver - Masonry/concrete
• shop # 5 Al - Jafar Square Plot # 538/1 Near Kanz-ul-Masjid, Guru Mandar,Karachi Karachi , Sindh 021

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• Karachi , Sindh

Bukhari Group - Official Account

• Lakson Square Building# 1, Sarwar Shaheed Road Karachi , Sindh 74400

Gerry's Group

• 2 Lotia Building Karachi , Sindh

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Board of Directors

Adeel Ansari

Shahid Gujjar

Anwer Zaidi

Kumail Polani

Tariq Polani

Khizer Polani

Shayan Polani

Saad polani

Asif Ghouri

Moiz Dabbawala

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Flightcatchers, booking.com.

Polanitravel   Reviews

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Reviews 1.7.

Most relevant

Poloni Travel also known as Flight Catchers. AVOID THIS BUNCH OF SCAMMERS

I booked a flight for 28th August 2022 to fly to Bangkok Thailand. I arrived at the airport to find the airline (Scoot) had pulled out of flying from there the day before. (Several other families who had also booked with Poloni Travel were also there). I contacted Poloni Travel assistance help line (Waste of time) who told me they did know of the cancellation, but failed to contact me. I put in a claim for my fare to be refunded. Every week I either called or emails and was told the refund has been escalated to the highest lever to obtain my refund. This went on for 1 year, 9 months to date. I am still waiting for my money. I am now taking court action as they will not get away with theft. DON’T BOOK WITH THESE BUNCH OF RUDE AND NASTY SCAMMERS. Addition just found out poloni travel had the refund from Scoot in September 22. Watch this space

Date of experience : April 12, 2024

Fictitious charges

It would appear one of their tricks is to call you within a few minutes of paying for your tickets and telling you that you and your wife may not get to sit together so best they arrange the seat selection which comes with a charge by the airline even though the airline don't actually charge for this! Add this to the cost of the ticket and I would have done better dealing direct with the airline. I would give them a very wide berth!

Date of experience : February 07, 2024

every customer matters

I just read all the reviews, shocking and heart breaking, ive just rang them and will have fun with them 😂😂😂😂 Going to book tickets without even making a payment to them, going to mess their minds in a twist and I’m doing this for all them dear folks who got scammed by them, weirdly enough they answered the call and said they will call me back once a booking agent is free, i must admit the guy became suspicious when talking to me, unfortunately my voice sounded deep and rough

Date of experience : March 02, 2024

Warning complete scammers

Warning complete scammers. We booked flights via them travelling via Etihad airlines. To make the ticket appear cheaper they changed the return flight to a different carrier who in turn changed flight time by 4 hours meaning we would mis our connecting flight with no notification. Contacted Polani (aka flightcatchers) for help and they blamed us and told us we had to pay an extra £595.50 or be left stranded in tbe airport. They robbed us by setting a trap in the flight booking.

Date of experience : November 22, 2023

THIS IS A SCAM COMPANY

THIS IS A SCAM COMPANY. AVOID. My Wife and I booked tickets with them to India and were then told that we need to add middle names or Air India wont let us board. They forced us to pay us to pay an extra £293.78 and kept threatening that they will not help if Air India declines to let us board our flight. At the Air Port, we asked Air India if our original booking was sufficient and they said YES, no name changes were needed or even done by the Travel Agents. Take my advice, DO NOT BOOK WITH FLIGHT CATCHERS or POLANI TRAVEL!

Date of experience : February 01, 2024

Don’t Book their other company…

Don’t Book their other company ‘Flighcatchers’ either also a scam they charge over double for everything don’t show how much taxes are on tickets either EXTREMELY dishonest people and not surprised they are based in Hounslow either!!!

Date of experience : February 06, 2024

Absurd Company

Absurd Company. Bought flights that I thought were good value. One part of my journey was then almost immediately cancelled, meaning we could not get to the destination we wanted to go to. I asked for a refund and they said they would charge a 23 pound admin fee per person, despite not receiving anything at all. Seem like a scam company, and from everyone elses views, seems to be the case. Will be making complaint to Momondo/Skyscanner as well, as this company should never have been allowed to be advertised through there. Thanks, Emma

Date of experience : October 09, 2023

Trading as Polani Travel......

"Polani Travel Ltd trading as Flightcatchers.com"- as on their email. Flightcatchers is polani travel, quite suspicious company who charge YOU £32 if a flight is cancelled and they need to get you a replacement. The call center people are all Indian and are difficult to speak to. Stay away from this company.

Date of experience : October 20, 2023

Fraudulent company stay away

Fraudulent company stay away. Virgin Atlantic cancelled the flight & confirmed they issued a full refunded back to all the travel agents. But Flightcatchers also known as Polani Travel are trying to charge me admin fees and making varied excuses to delay/avoid refund. I feel so stressed and depressed by their contast shifting of goal posts and broken words and lies. Forced to instruct a solicitor to relieve the stress on me. Its been 3+ months since & I have all the evidence to show this in court. Stay Away!

Date of experience : February 15, 2023

booked through Flight catchers part of…

booked through Flight catchers part of Polani from Heathrow to Manila with kuwait airlines in sept 23 and returned Oct23 booking was smooth no problems have booked again for March 24 this time with china air

Date of experience : October 11, 2023

Not helpfull.. there policy is to take peoples money and be unhelpfull.. dont use them they put up offers to attract customers and their fine print is absurd. Dont use. They have agents and staff in other counteries who don't even speak English and have no protocols for customer rights.

Date of experience : August 22, 2023

Liars and cheats

Wish I could give this company zero stars. They also operate as flight catchers, stay away, charge you for their mistakes. They can't spell or understand English to a basic standard. Got an email from Turkish Airlines today (23/9/22) stating incorrect title is not an issue. And polani travel and FLIGHT CATCHERS wanted £150. Shame on you guys.

Date of experience : September 22, 2022

I wish I had read reviews of this…

I wish I had read reviews of this company before I booked. I had to cancel a flight due to illness. The cancellation was processed. You have to keep asking them if they have received the refund which they claim takes 6 weeks. They then tell you it will take 10 days before you receive the refund. After waiting 3 weeks I am still chasing them . They now tell me my refund will be a priority which tells me that it has still not been processed after 3 weeks. Definitely a company to avoid.

Date of experience : November 06, 2023

BEWARE! BEWARE!! These people are SCAMMERS - Also known as Polani Travel LTD aka Comefli - Do your homework!

Date of experience : January 25, 2024

They are actually very good

I was mortified when looking at the reviews after purchase but I just recently got a £500 flight using Etihad airways from Manchester to Jakarta which was £300 less than any other agency. I had no issues whatsoever and the flight was great in comparison to other flights I have been on, saved myself £300 and had a better experience than I’ve ever had before. I was confused about the process but they responded in less than a day to help my query. It seems that you will only have an issue if you need to rearrange which is not the agencies fault in my opinion.

Date of experience : June 25, 2023

They illegally took 582 from my account…

They illegally took 582 pounds from my account in March and up to now haven't paid it back. Don't deposit money in their Barclays bank account. Barclays bank told me it's buyer seller dispute yet I been scammed by these heartless people. If they are disputing this review they need to call me 07306 402528

Date of experience : March 27, 2023

So disappointed with this agency and…

So disappointed with this agency and wonder there are a genuine agency.I booked to travel on the 30th of August returning on the 7th of September but polani booked 7 November as my returning date.I quickly told them the mistake and they said they will deduct £250 from £889.60 just to cancel. Later they cancelled the flight and gave me only £71 from 889.60. I am truly disgusted . No one should use them they are living thieves

Date of experience : August 13, 2023

PolaniTravels harassing customers

PolaniTravels operates as a "flightcatcher.com" for international flight bookings. I booked my tickets for London Kolkata to Kolkata London Flight reference number: PG 9C86B3 After coming to India I had a serous medical emergency and I furnished the certificate from the hospital and the company refused to cancel the return ticket and asked for rescheduling the ticket immediately. The charges they demanded for the rescheduling of the ticket is a way higher than the price of the new ticket. I request the UK government to look into the companies who are harassing gullible customers. Warm regards Proma Das

Date of experience : October 23, 2023

DO NOT USE THIS COMPANY...THEY ARE…

DO NOT USE THIS COMPANY...THEY ARE DISHONEST AND FRAUDULENT...WISH I HAD READ THE REVIEWS BEFORE BUYING MY TICKET. This is the worst travel agency I have ever used. Will never ever use them again. PLEASE DO NOT TRUST THEM. They say they record all conversations and even had the cheek to delete or withdraw emails they had committed to refunding the full amount I paid and did not. I received £51.00 back from the £823.59 unbelievable. I got an email saying that I received £721.00, when I called to say it is not in my bank yet, the message got deleted by them (as if I had imagined it), and the phone conversation took an entirely different turn saying that I was only getting £51.00 as a return when my full amount was promised and was scammed into buying another ticket, saying that I would get a refund on the ticket purchased earlier, and I did that trusting them without a thought. It was a hoax and a fraud. I am still waiting to hear about the full refund and will take it up with my bank and solicitors. Losing £800 is not a joke!! Thelma M Sequeira

Date of experience : September 25, 2023

1 star is overly generous!

If 0 stars was an option then I definitely would have given them 0 stars as I feel giving them 1 star is overly generous. My flight back in 2021 got cancelled due to the country I was travelling from got put on the red list. Now since then I have been ringing and emailing them to receive my refund and all they kept saying was that we have not received a refund from the Airline and when we do we will give you the refund. 2 years have gone by and I have received nothing. Last year when I emailed them they had asked to confirm whether I wanted the refund or not which I did and they said within 6 months I would receive the refund. 12 months have gone by and I have received nothing. I emailed them recently and received a response today and was told that they have not received any request despite me having the refund request in black and white in front of me. Beware of this company, as it is a fraudulent company and is out there to leach on other peoples money!

Date of experience : July 04, 2023

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