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Properties no longer be operated by Karisma (El Dorado, etc) - Riviera Maya Forum

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Properties no longer be operated by Karisma (El Dorado, etc)

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Will have to see how this affects the quality/service.

21 replies to this topic

The corporate things going on with hotels are always interesting to watch. Thanks for letting everyone know.

This post has been removed at the author's request.

Thank you 😊

We also are due to be at EDR in January however now been offered a alternative at Margaritavile..

We have been to EDR casitas 9 times however not since 2019..We was looking forward to any changes made, anyone know good or bad this new management has put into play before we agree to more to karisma resort thank you

This change should be for the better as the owners of the El Dorado resorts are taking over management, so they have a vested interest in making sure things are better than ever.

Thank you for the update 👌

Thank you 👌 put our mind at rest

We started going to EDR in 2009 it's was lovely however over the years we slowly watched things going down..

I remember being able to use the Srpar water journey on a cloudy day if staying in the casitas however you now have to pay..

The burger man in the afternoon the naya spar products in the room I could go on and on..

I hope the family bring back all theses along with JO JOs 🙏 thank you for your update much appreciated

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Karisma’s New Nickelodeon Resort in Riviera Maya is Now Open

Photo: Karisma. 

The newest family-centric all-inclusive is now open in the Riviera Maya.

Karisma, along with Mexico’s Grupo Lomas hospitality group, this week officially welcomed guests to its newest property, the Nickelodeon Hotels & Resorts Riviera Maya location, the first Nickelodeon location in Mexico.

The resort includes the brand’s first all oceanfront swim-up suite resort, a six-acre Aqua Nick water park, Teenage Mutant Ninja Turtles penthouse suites, and much more.

"Following the great success of the Punta Cana resort, we wanted to bring the Nickelodeon experience to Mexico, building one of the most anticipated hotels in Riviera Maya for families," said Dolores López Lira, President and Founder of Grupo Lomas.

"With industry-setting standards like rooms built for families of five, coupled with the unparalleled character immersions created here, all underscored by Karisma Hotels & Resorts' five-star hospitality, this fan-favorite destination truly raises the bar. It is incredible to see the smiles on kids' faces from the moment they walk in the lobby and are transported into the captivating world of Nickelodeon."

Here’s a preview of what guests can expect.

Wedding Packages in Cancun, Riviera Maya and Baja California Sur, Mexico.

Congratulations, you have decided to take the plunge and tie the knot.

It's time to start planning your wedding in Riviera Maya, and this is the right place if you have dreamed with getting married in a romantic tropical wedding destination. Our selection of recommended luxury hotels and our exclusive Gourmet Inclusive® experience are the perfect blend to live an unparalleled romantic story. Say “I do” in an oceanfront gazebo adorned with colourful flowers, feeling the sand under your bare feet by the swaying palm trees, or at an elevated terrace with a breathtaking view of the Mexican Caribbean.

Nickelodeon Hotel & Resorts Riviera Maya

Riviera maya, mexico.

El Dorado Royale Riviera Maya, a SPA Resort

Upscale comfort and unimagined service only for adults. One of the most amazing resorts in Riviera Maya with an over 10,000 sq. ft. ballroom with seating capacity for 600 persons. In addition, this resort has smaller meeting rooms of varying sizes to satisfy every group's needs.

El Dorado Casitas Royale Riviera Maya, a SPA Resort

Slip away into a tropical oasis only conceivable in your dreams. El Dorado Casitas Royale is a beachfront, AAA Four Diamond award-winning resort located on the breathtaking Riviera Maya. Perfect for couples, wedding parties, and honeymooners, this adults-only paradise provides the ultimate escape in romantic luxury. Let yourself be pampered by the immense delights of the Gourmet Inclusive® Experience, including exceptional service at your every request, cuisine crafted into artful masterpieces, premium spirits poured freely, and activities designed to please each and every guest’s unique tastes.

El Dorado Maroma Riviera Maya, a SPA Resort

• FACT SHEET PALAFITOS

An exclusive adults-only resort in one of the most beautiful beaches in the world. Your wedding taken to perfection in Riviera Maya, with the luxury and comfort of the Gourmet Inclusive® concept.

El Dorado Seaside Suites Riviera Maya, a SPA Resort

• FACT SHEET EDSP

A secluded adults-only haven that fosters romance. First class service in a resort where your dream wedding will become true. Beachfront location and luxury accommodations with the exclusive Gourmet Inclusive® concept, a wide variety of à la carte restaurants, spa, enticing swimming pools, lush gardens and the upscale hospitality that characterizes El Dorado.

Generations Riviera Maya

Generations Riviera Maya is the perfect choice for you and your wedding party to indulge in a comfortable and exclusive accommodation. Spacious and elegant suites with the dimensions you need to unwind and delight with the pleasures of the Karisma Gourmet Inclusive Experience®: 24-hour gourmet delicacies and world class beverages, special in-suite amenities for children and for the little ones, butler service, and a first class personalized service and assistance that will make your stay unparalleled. Adults (18+ years old) will also be able to enjoy the facilities of its sister properties: El Dorado Casitas Royale, and El Dorado Royale, located a few steps from the Resort, and being pampered by the massages and treatments of the Naay Spa, while the children and the little ones are being taken care of and having fun at the Eko Kids club, a space where fun is unlimited and they will also learn about the environment.

Maroma Beach Club

Located on one of the most beautiful beaches in the world, and beside El Dorado Maroma a Beachfront Resort, it is the perfect place to host events for up to 500 guests. The most comprehensive activity centre in Riviera Maya counts with event rooms and open spaces, an exotic natural setting and great service, all you need to make your celebration memorable.

Hidden Beach, au Naturel Resort

El Cielo Winery & Resort

Valle de guadalupe, baja california, mexico.

Hacienda San Antonio Tahdzibichén, Mérida, Yuc.

Merida, yucatan, mexico.

• San Antonio Tahdzibichén

We extend you a warm welcome to Grupo Lomas. We are your best partner for offering memorable experiences to your clients. Our world class tourism services are at your disposal in Cancún, Riviera Maya and Valle de Guadalupe in Baja California.

Lomas Resource Center 

We transport up to 1,000,000 passengers per year. We have 40 years of experience in passenger service and attention with the largest fleet in the Riviera Maya, the best rates, vehicles monitored via GPS and certified drivers.   

Please complete the form below and one of our executives will  contact you shortly.

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YOUR PARTNER IN THE RIVIERA MAYA WE HAVE ALL THE TOOLS YOU NEED TO 

Grow your business , over 39 years of experience building and maintaining strong alliances with travel advisors. , the best transportation services with a wide variety of options for your clients courtesy of luxury collection by lomas travel. , we offer you total peace of mind with our integral service and round the clock client servicing., a sales and reservations center, dedicated exclusively to travel advisors and travel agencies. , wedding design and groups, professionally dedicated to deliver your dream event., incentives and attractive commissions with detailed production reports., added values that will promote your personal brand. we help your agency with marketing strategies and publicity in our beautiful destination (brand exposure)., we are mexico´s leading experts in creating unforgettable weddings and we have an enormous catalogue of extraordinary products and exclusive services., we bring to life a huge variety of ceremonies in romantic settings right on the beach in front of the picturesque, turquoise ocean in the riviera maya, as well as in the intimate, beautiful vineyards of baja california. , get to know more about our team, the one that will give you the service that you deserve., our team of representatives cover mexico, the usa, canada and latin america..

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Tour & travel, ground services, groups & weddings, experiences, sustainability.

e are a leading Mexican company in the tourism sector based in Cancun, Quintana Roo, founded in 1981 by Mrs. Dolores López Lira and Mr. José Luis Martínez Alday. We have 40 years of experience, during which time we have earned the trust and loyalty of thousands of visitors and travel advisors from around the world thanks to the personalized attention of our team of professionals and our extensive catalog of services. 

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