tour guide malaysia license

Certificate in Tourist Guide This is KAGC: Elevate your career prospects in tourism.

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Certificate in Tourist Guide

Embrace the opportunity to become a Licensed Tourist Guide, a highly sought-after profession in Malaysia's dynamic tourism industry. KAGC's meticulously crafted Tourist Guide License program is designed to equip you with the comprehensive knowledge and skills required to excel in this field. Endorsed by the Ministry of Tourism, Arts and Cultures Malaysia (MOTAC), KAGC's program has garnered recognition for its commitment to industry excellence. Our esteemed faculty, composed of highly qualified professionals with extensive experience, will guide you through the intricacies of the tourism industry, empowering you to become a well-rounded and sought-after tourist guide. Upon successful completion of the training course, the student will be awarded the following: • Malaysian Skills Certificate – HT-023-3:2012 City Tourist Guide by the Department of Skills Development (DSD) under the Malaysia Ministry of Human Resources. • A basic Tourist Guide certificate by MOTAC allows you to apply for a Tourist Guide license from the Malaysia Ministry of Tourism, Arts and Cultures. (MOTAC) Our Graduates are Well Sought-After in The Industry

• SPM (6 subject passes including BM)
• Diploma or Degree (Recognized by MOE), or Minimum 5 years working experience in the tourism industry
• Minimum age requirement: 18 years old
• SPM from 2013 must include BM & History

This is KAGC: Elevate your career prospects in tourism.

Course Features

• Duration : 6 months
• Format : practical and research training
• Award : Certificate in Tourist Guide Level 3 (HT-023-3:2012) & Basic Tourist Guide certificate.

Career Opportunities

• A Licensed Tourist Guide
• Tour Leader
• Travel & Tour Coordinator
• Tour Consultant
• SKM Trainer/Lecturer (must attend VTO course)
• Short Course (CTRE) Trainer for Tourism-Related Training

Are there any follow-ups after I have obtained the Professional Tourist Guide?

Tourist guides are allowed to apply for assessment after 12-month to obtain a permanent tourist guide license. To renew the Tourist Guide License for each year, you must complete three (3) CTRE (Continuous Tourism Related Education) Certificates. Number of CTRE will multiply at the same quantum for each additional year, i.e., six (6) CTRE for 2-year and nine (9) CTRE for 3-year.

Who will be awarded the Tour License Guide and Certificate?

The Certificate in Tourism Guide Level 3 will be awarded by the Department of Skills Development, while the Professional Tourist Guide License will be issued by the Ministry of Tourism, Arts, and Culture (MOTAC)

What is the assessment like?

You will be required to pass both written and practical examinations required by MOTAC and DSD.

Is this program equivalent to tourism study?

No, this program is not a tourism study.  The program will train you to be an all-rounder tourist guide to effectively operate inbound tours to Malaysia.

Who is this program meant for?

This program is open to all interested in becoming licensed tour guides in Malaysia.  You must be 18 years of age to enroll in this program.

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Your guide to become a Tour Guide in Malaysia

Experience Required

Average Salary

RM 2,100 - 3,100

• About this career
• The Pros & Cons

Requirements

Responsibilities, skills required, related field of study, qualifications, nature of the job, working hours, career path, related jobs, where to study, who is a tour guide.

A Tour Guide leads tourists, jumping from landmark to landmark while explaining the culture or history behind it.

Tour Guides play a huge role in making a tourist’s journey a smooth one by ensuring that they are well taken care of throughout their holidays. If you like travelling around and learning about the story behind each location, then this career might just be for you! As a Tour Guide, you will be assisting and providing your clients information on the culture, heritage or history of all the popular places in an organised tour. Hence, knowing all the crooks and corners of significant places...

Tour Guides play a huge role in making a tourist’s journey a smooth one by ensuring that they are well taken care of throughout their holidays. If you like travelling around and learning about the story behind each location, then this career might just be for you! As a Tour Guide, you will be assisting and providing your clients information on the culture, heritage or history of all the popular places in an organised tour. Hence, knowing all the crooks and corners of significant places such as museums, landmarks and historical sites will be helpful.

related to pilot

The pros and cons of being a Tour Guide:

Get to promote your country's cultural and historical treasures

Opportunity to meet people who share the same love for travel

Opportunity to work freelance

Modest salary and may not come with good health benefits

Job can be physically draining as you may need to start the day early and always planning ahead

Long and irregular work hours that may include weekends and holidays

you shall study to become a pilot

What are all the responsibilities of a Tour Guide ?

Escort people on trips and tours

Explain the history and background of the building, location or people in the place of interest

Arrange entry to places of interest such as museums, galleries and exhibitions

Arrange meals and accommodation

Act as an interpreter

Describe the plan of the tour to your group

Keep a close eye on the members of the group to ensure their safety and that they don’t violate rules

Give out relevant pamphlets, and explaining the rules of a site to your clients

Incase of any queries

What skills do you need to become a Tour Guide?

Multilingual

Tour Guides meet with tourists all over the world who are comfortable speaking their native languages. Despite the fact that you are leading the group who agrees to join a tour in English, being able to converse in their native language helps you connect and engage with them.

Friendly, helpful and responsible

Some of the characteristics of being a good Tour Guide is to be friendly, helpful and responsible as it shows good morale not only for you and the company you represent, but also Malaysia as a whole. A Tour Guide acts as an unofficial spokesperson for the country. How you treat tourists reflects who Malaysians truly are so the image of Malaysia rests in your hands.

Knowledge on historical matters

It’s one thing to pass your History exam in high school but it’s another to go to historical sites and explain in detail its historical background. Tour Guides must be equipped with as much knowledge about the country as possible, be it in history, politics, education system, developments, and of course, the food. You never know when tourists might ask you a random question out of the blue, and you don’t want to get embarrassed.

What field(s) of study should you choose to become a Tour Guide?

What are the requirements to be a Tour Guide?

Whatever you study, you can still be a Tour Guide as no specific qualifications are needed. You only need to obtain a license. Those who drive passengers need special licenses. Tourist guides with lots of experience and knowledge will be higher in demand.

What are the working hours of a Tour Guide?

Irregular and long work hours as you will likely have to lead the group most of the time during the day and sometimes at night if there are nighttime attractions. You will also have to give tours on weekends. Most Tour Guides work part time or freelance. Working hours are not fixed and can vary depending on peak seasons and the weather.

Is a Tour Guide the best career option for you?

Who are all the top recruiters for tour guide in malaysia.

Still unsure whether to choose the Tour Guide career or not?

What famous a tour guide says about their profession.

“The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.”

- Danny Meyer

Where can you study courses related to Tour Guide in Malaysia?

For a start, here are some of the most popular Law schools in Malaysia.

Kuala Lumpur

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Tourist Guides Programme (SKM 3)

JPKL01299/HT-023-3 2012-2/24

Tour guiding is a rewarding, exciting and challenging profession. As a Tourist Guide, you will be leading a group of local or foreign tourists within Malaysia for the purpose of sightseeing, adventure and other activities. We impart years of tour guiding experience to our students. Our trainers use a variety of effective training methods such as lecture, slides presentation, role-play, case studies, practical training on coach and site to various places in Malaysia to ensure high percentage of student passes. SENTRAL has on many occasions achieved a 100% passes in the examination conducted by Ministry of Tourism, Arts and Culture.

What Can This Programme Do For You

The Tourist Guide Programme (SKM 3) equips you with highly specialized skills and knowledge needed in the travel and tourism industry. As a proud ambassador of Malaysia, you have the chance to share the country’s history and interesting tourist spots with the tourists. It allows you to combine work and travel together – get paid while you are travelling, full time or freelancing!

• To obtain the Tourist Guide license from Ministry of Tourism, Arts and Culture upon passing the Tourist Guide exam.
• To become  a professional tourist guide that represents Malaysia.

Teaching Methods:

• Lecture, demonstration, presentation, on-site and on-coach practical training.
• January – March
• May – July
• September – November

6 – 8 months

• Pass SPM with a minimum of 6 passes; or
• Minimum 5 years of working experience as a front-liner in travel agencies / hotels
• Diploma / degree recognized by MOE / MQA

11 Core Modules

• Tour Job Assignment Acceptance
• Tour Arrangement Reconfirmation
• Tourist Arrival Execution
• Tour Commentary Delivery
• Tour Itinerary Execution
• Tourist Health, Safety, Security and Emergency Handling
• Tourist Departure Execution
• Customized Tourist Services Execution
• Tour Payment Arrangement
• Optional Tours Execution
• Post Tour Reporting

Practical Session

• Training on Coach
• Training on Site

Tourist Guide graduates can look forward to exciting careers in the travel and tourism industry:

• National City Tour Guide
• Tour Leader
• Tour Executive / Manager
• Tour Consultant
• Vocational Trainer / Instructor
• Tourism Researcher / Consultant

SENTRAL College Penang: Hone Your Skills With Tourist Guide Course To Obtain License In Malaysia

At SENTRAL College Penang, we bring years of expertise to our students in tourist guide course to be not just licensed but professional tour guide in Malaysia . We employ effective training methods like lectures, presentations, and practical coaching to ensure high success rates

With the Tourist Guide Programme (SKM 3), you gain specialized skills essential for the travel and tourism industry. Embrace your role as a proud Malaysian ambassador, sharing our country’s history and unique attractions with visitors. Plus, enjoy the freedom to work while you travel, whether full-time or freelancing!

Get in touch with us now, and in just 6 – 8 months, you’ll be ready to pass the Tourist Guide exam and obtain your official license from the Ministry of Tourism, Arts, and Culture. Unlock thrilling career opportunities as a National City Tour Guide, Tour Leader, Tour Executive/Manager, Tour Consultant, Vocational Trainer/Instructor, or Tourism Researcher/Consultant. Embrace your passion for travel and make a difference today!

Interested?

SENTRAL College Penang 3 Penang Street, 10200 George Town, Penang, Malaysia.

Tel : +604-2621 888 Fax : +604 2636 368 Mobile : +60111-093 7968 Email : [email protected]

Opening Hours

Monday – Friday : 9.00am – 7.00pm Saturday : 9.00am – 5.00pm Sunday : 10.00am – 4.00pm Closed on Public Holidays

Licensed Tourist Guide Certification

It is everything you will need to dive into the wonderful world of tourism. With this ultimate tourist guide professional teachings and practical approach, learning new skills and applying them into your career has never been easier. This course contains useful and valuable tips and tricks to become...

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Course Details

The Licensed Tourist Guide Certification programme is designed to equip you with all the skills and knowledge necessary to boost your career opportunities in the tourism industry and at the same time, to fulfil all the criteria and requirements of the tourism industry. This is the reason why our students are highly sought after by the tourism markets as our certificate is also recognised and approved by the Ministry of Tourism, Arts and Culture Malaysia (MoTAC) and the Department of Skills Development (JPK). The classes are conducted by experienced, senior practising tourist guide instructors in either English, Bahasa Malaysia or Mandarin. Our instructors have solid years of industry experience and use proven training methodology in their teaching in order to create excellent tourism professionals. The intricacies of tour guiding are also imparted to students through practical overland training.

BUY NOW PAY LATER

Loan support for your Licensed Tourist Guide Course

• You are welcome to apply PTPK loan to support your studies even if you’re with PTPTN Loan or bank loan blacklist.
• Age from 18 to 55 (based on birth year not exceeding 55year old) are eligible to apply for PTPK loan.
• PTPK loan repayment amount and tenures:

without a monthly allowance

with monthly allowance (RM400x6month)

Certificate In Tour Guide License

Importance of having a tour guide license:

A sign of quality

The official licensed tourist guides are certified by MOTAC (Ministry of Tourism, Arts and Culture) entities that have tested their qualities.

Malaysia Skill Certificate in Tourist Guide by Department of Skill Development (JPK), Ministry of Human Resources (KSM).

• Tourist Guide Licence Certificate & Tourist Guide Batch by the Ministry of Tourism, Arts And Culture

Who Should Attend This Course

Any individual looking for a full time job as an in-house tour guide or as a part-time, freelance tour guide.

• People who are already travel guides and they want to improve what they offer.
• Love to interact with people from different cultures and backgrounds across the globe
• Retirees, looking at travelling as part of your retirement plan
• Employees in the tourism industry including taxi and e-hailing drivers
• Looking for a job with flexible working hours
• People with huge interest in travelling, making new friends and sharing stories.

Career Opportunities

This programme is also made for:

• Tour Guide (Inbound)
• Tour Leader (Outbound)
• Tour Manager
• Tour Consultant
• Entrepreneur

Prerequisites

• Malaysian age 18 years old and above
• SPM with 6 subject pass including Bahasa Malaysia *

This is not compulsory but it will be an added advantage to have:

• MQA accredited Diploma/Degree, or
• Skill Malaysia Certificate (SKM) Level 3 and above in the tourism-related field, or
• 5 years of working experience in the tourism sector/company

Course Outline

Course syllabus.

• Guide Professionalism
• Geography & Nature Of Malaysia
• History Of Malaysia
• Cultures Of Malaysia
• Government System Of Malaysia
• Industries Of Malaysia
• Agro-based Industries Of Malaysia
• Cottage Industry Of Malaysia
• Transportation & Communication System
• Destination Knowledge Of Malaysia
• Tourism Products Of Malaysia
• Events, Festivals & Entertainment Of Malaysia
• Cuisine, Dining & Gourmet
• Pre-Tour Arrangement
• Tour Transport
• Accommodation
• Meet & Greet
• Customer Service
• Handling Tourists Special Needs
• Optional Tour
• Safety & Security
• Contingency Plan
• Tour Reports

Tour Guide Exam

• 23 modules Online Training (2 days per week, 2 hours each day)
• Practical Tours
• Presentation
• Written Exam (Objective Questions)*

*Subject to Ministry

What is Tour Guide License? How to apply?

• Tour Guide have to clearly displayed their badge while on tours.
• 23 modules training online training in Air Asia Academy Platform (2days per week, 2 hours each day)
• Physical classes for 6 to 8 times before MOTAC exam month (presentation and practical tours subject to ministry arrangement)
• MOTAC exam month: APRIL / AUGUST / DECEMBER (subject to approval)
• MOTAC exam: 1day Oral Exam and 1day written exam (objective and essay)
• You will receive “Sijil Kemahiran Malaysia” and “Tour Guide License” upon course completion with passed MOTAC exam.

Blacklisted from bank, can get Government loan support for my Tour Guide license?

• You are welcome to apply PTPK loan to support your studies even you’re with PTPTN Loan or bank loan blacklist.
• PTPK loan repayment amount and tenures please refer to the attachment: without monthly allowance and with monthly allowance (RM400x6month)
• Age from 18 to 45 (base on birth year not exceed 45year old) are eligible to apply PTPK loan.
• Besides PTPK Loan, you can pay course fee with EPF (account 2) withdrawal.

Age limit to apply Tour Guide License?

Minimum: 18 years old & above

We have a number of applicants who are 65 years old and above.

Meet your instructor

• Senior Tourist Guide
• KAGC Training Officer
• JPK Appointed External Assessment Officer (PPL)

Guides Wanted

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Not licensed to guide tours

Sunday, 04 Jun 2023

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GEORGE TOWN: With tourists coming from all over the world now, unlicensed foreign tour guides have become a nuisance in Penang.

These “tour guides” can converse in several languages, including Spanish and Turkish, and can be seen hustling for clients at the popular heritage enclave.

Penang Tourist Guides Association president Clement Liang said this had become a problem not just in Penang but other states as well.

ALSO READ: Tourists may be misguided by the untrained

“Licensed tour guides charge between RM200 and RM300 for a whole day tour, but these illegal guides will offer a much cheaper price.

“I would like to remind visitors not to fall prey to illegal tour guides as they will be misrepresenting our heritage and might not know the whole story about our history and culture.

“The presence of illegal tour guides might be due to a lack of enforcement. The Tourism (Arts and Culture) Ministry needs to check on this as more illegal guides have appeared now,” he said.

ALSO READ: Private car owners moonlight as guides

Malaysia has a law that states only licensed tour guides can conduct tours.

Any group of seven or more tourists would require a licensed tour guide under the Tourism Industry Act 1992.

Section 21(1) of the Tourism Industry Act states that “No person shall act, or hold himself out, as a tourist guide unless he is licensed ....”

Section 21(2) says: “Any person who contravenes subsection (1) shall be guilty of an offence and shall, on conviction, be liable to a fine not exceeding seven thousand ringgit or to imprisonment for a term not exceeding two years or to both, and in the case of a continuing offence, shall, in addition, be liable to a daily fine not exceeding five hundred ringgit for each day the offence continues to be committed.”

ALSO READ: The ‘white van’ scourge of tourism

“This is enforced in other states like Johor,” Liang said.

“Even operating tour buses without a tour guide is illegal, unless it is just used for transport without going to any local sites.

“Coaches coming from Thailand without any tour guides are also considered illegal under the Act.”

According to Liang, there are locals who are illegal tour guides, but with foreigners posing as tour guides, it is a problem as they probably do not even have a work permit.

ALSO READ: Historical Melaka facing same problem

“They must show their badge and wear it to show that they are licensed tour guides,” he said.

Liang said he had raised his concerns with representatives from the Tourism, Arts and Culture Ministry in Penang.

“It does not fall under the police, so it is the ministry that has to carry out the operation.

“We do hope it can be resolved as foreigners acting as tour guides is not a good thing,” he said.

“There are foreign tour guides who get off cruise ships with the tourists and take them around.

“We know they are not locals and are unlicensed,” he said.

Meanwhile, the ministry’s Penang director Jonathan Freddy P. Bagang said it has not received any official reports on illegal foreign tour guides so far.

“It is clear that only licensed tour guides can conduct tours. We need the public and association to lodge an official complaint to a nearby ministry office.

“This will help us carry out enforcement. It is something we need to investigate as the foreigners must have a work permit.

“If they don’t, then it becomes an immigration problem as well.

“We can then collaborate with the police and relevant departments to take action,” he said.

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Tour Leader Course

Opportunity to travel aboard.

This course is created specifically for students interested in pursuing a career as a tour leader. Tour leader is a job that involves transporting tourists from Malaysia to other countries. A career as a tour leader is both demanding and exciting. Being a tour leader allows you to travel to a variety of locations, meet new people, learn about new cultures, and earn money all at the same time.

In Malaysia, tour leader is also a short-handed profession. In view of this, our academy has also helped the local tourism industry to cultivate many excellent tour leaders over the years, providing professional tour leaders to local travel agencies.

Difference of Tour Guide & Tour Leader

A tour guide is usually a native tour guide who leads tours in a certain area. Meals, local transportation, local hotel reservations, city introductions, and on-site commentary, among other things, are his responsibility in his city.

A Tour Leader is a person who leads a group of people on an international trip. They may or may not have already visited the location. Their responsibilities include ensuring that people receive what they paid for, coordinating the flight, and ensuring that everyone has a good time.

He or she may not give extensive descriptions of the scenery or sites, but he or she will be in charge of general accommodations, transportation between locations, and communication with tour guides at each stop.

CERTIFICATE IN TOURIST GUIDE

Course introduction :.

This course starting with Level 3, which is level 3 of the Malaysian Skills Certificate (SKM) Malaysian Skills Certificate. The Basic Tourist Guide Course (Level 3) is compulsory courses that must be followed by all individuals who aspires to be a Tourist Guide Legal city in Malaysia. In addition, before licensed by the Ministry of Tourism and Malaysian Culture (MOTAC), candidates must attended the course successfully and graduated written examination and practical examination.

This Certificate is a program for 5 Months covering Industrial Training and Practical Exam.

COURSE DURATION:

Course module :.

• TOUR JOB ASSIGNMENT ACCEPTANCE
• TOUR ARRANGEMENT RECONFIRMATION
• TOURIST ARRIVAL EXECUTION
• TOUR COMMENTARY DELIVERY
• TOUR ITINERARY EXECUTION
• TOURIST HEALTH, SAFETY, SECURITY AND EMERGENCY HANDLING
• TOURIST DEPARTURE EXECUTION 
• CUSTOMISED TOURIST SERVICES EXECUTION
• TOUR PAYMENT ARRANGEMENT 
• OPTIONAL TOURS EXECUTION
• TOUR REPORTING

ENTRY RECUIRMENT:

Malaysians aged 18 and above.

Passed SPM 6 Subjects – including BM

Diploma/Bachelor (MQA)

Malaysian Skills Certificate (SKM) level 3 or more in the field of tourism

5 years of working experience in the tourism sector

CAREER OPPORTUNITIES:

Once the trainees have completed the course, they have the opportunity to venture into careers such as:

• Tourist Guide Malaysia
• Internal Verified Officer

CERTIFICATION:

Certificate in Professional Skill Tourist Guide – CERTIFIED BY JPK. Certificate in Tour Guide Course Completion- CERTIFIED BY MOTAC.

Contact a tourism training institution registered with the Ministry of Tourism and Culture Malaysia. The names of tourism training institutions are as listed.

Attend and pass the 4 to 6-month Basic Tourist Guide Course.

Sit for the written and practical examinations conducted by the Ministry of Tourism and Culture Malaysia.

Results will be released 30 working days after the examinations.

Candidates who have passed the Basic Tourist Guide Course will receive a letter and certificate from the Ministry of Tourism and Culture Malaysia and a Malaysian Skill Certificate from the Department of Skills Development through their tourism training institutions. These candidates are required to sit for the We Are The Host (WATH) Course conducted by the tourism training institutions or the Tourist Guide Association of Malaysia.

Successful candidates must submit the documents mentioned below to the Licensing Division of the Ministry of Tourism and Culture Malaysia within 3 months of obtaining the Basic Tourist Guide Course Certificate from the Ministry of Tourism and Culture Malaysia:

• Basic Tourist Guide Course Certificate
• We Are The Host (WATH) Course Certificate
• Malaysian Skill Certificate
• 1 passport-sized photograph
• 1 copy of identity card
• 1 copy of receipt of membership in State Tourist Guide Association
• Detailed medical certificate from any government hospital/licensed medical practitioner

A provisional Tourist Guide Licence will be issued within 5 days of submission of documents.

Tourist guides must sit for the Tourist Guide Confirmation Course within the 2-year probation period and acquire 3 Continuous Tourism Related Education (CTRE) certificates in order to obtain a Permanent Tourist Guide Licence.

To renew the Tourist Guide Licence, 6 CTRE certificates must be acquired within 2 years.

Existing tourist guides can enhance their knowledge by learning foreign languages and increasing their guiding languages so that they can guide foreign tourists. Tourist guides who can speak foreign languages are very much in demand now. For tourist guides who are interested in training and teaching, with enough experience, they can become trainers and examiners for the tourist guide course at tourism training institutions. With sufficient experience and capital, tourist guides can also involve themselves in tourism related businesses such as tour agencies, hotels and resorts.

City Tourist Guides

• Local Nature Tourist Guides
• City tourist guides can guide tourists in cities throughout Malaysia.
• Attend and pass the Basic Tourist Guide Course to obtain a city tourist guide licence. The duration of the course is 500 hours (4-6 months) and it is conducted by tourism training institutions registered with the Ministry of Tourism and Culture Malaysia.
• The colour of the license is blue.

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