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Customer Service Jobs & Business Admin Roles | Hays

Customer services jobs in the uk .

We’re here to help you take your career in customer services forward with a wealth of people-first customer services jobs.

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Our recruitment experience in customer services jobs 

Through our extensive employer network and boots-on-the-ground experience, we’ll bring you high calibre roles that will challenge and satisfy you, and are able to recruit for customer services advisors, team leaders, managers and more. 

With the workplace evolving at pace and omnichannel customer communications increasingly taking centre stage, employers need customer services professionals – like you – who have the technical know-how, strong communication skills and relationship-building abilities to keep their business running smoothly.  

At Hays, we have a 180-strong network of customer services recruiting specialists, all with an extensive track record hiring talented professionals across both the private and public sector. 

Recruiting for a wealth of roles from customer services advisors to team leaders, managers and directors across manufacturing, financial services, engineering, construction professional services sectors and local and central government, our experience placing customer services professionals in the right roles is both comprehensive and varied. 

Take a look at our extensive customer services jobs . 

Customer services employers we work with 

We work with organisations of all sizes in the customer services sector, ranging from smaller, more specialist companies to organisations with an international presence. Our network covers a range of locations, including London, Belfast, Glasgow, Cardiff, Sheffield, Reading and Manchester, along with many more.

This gives you unlimited access to unique roles in customer services that will enable you to realise your potential within an ever-changing business function – all over the country. 

Some of the employers we work with include: Sony, Birmingham City Council and NCO Europe.

Woman with arms crossed

Of all the agencies I signed up with, Hays is by far the best. Rebecca in Belfast patiently listened to my preferences and concerns, kept me updated, and went above and beyond to find the perfect role for me.

LATEST CUSTOMER SERVICES JOBS

Customer services administrator.

  • North Lanarkshire
  • £ Up to £28,000 (DOE)

Customer Service Handler

  • £ up to £12.00 ph

Customer Services Officer

  • £ Competitive

FEATURED EMPLOYERS

Winchester City Council

CAREER ADVICE FROM HAYS

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  • Salary & pay
  • Managing a team

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POPULAR JOB SEARCHES

  • Customer Service Data Administrator Jobs
  • Customer Service Advisor Jobs
  • Customer Service Coordinator Jobs
  • Customer Service Admin Assistant Jobs
  • Customer Service Administrator Jobs
  • Customer Service Analyst Jobs
  • Customer Service Executive Jobs

CUSTOMER SERVICES JOBS  FAQs

Are there lots of customer services jobs available.

Customer service talent is in high demand – with calls and queries not only increasing in number, but in complexity. While a growing customer base is always positive, it’s also creating a surge of pressure on businesses and their staff, causing talent attrition to increase. Organisations are having to react quickly to combat the effects of the talent shortfall, which has resulted in an increase in vacancies.  

What trends can we expect to see in customer services in the next year?

The COVID-19 pandemic proved a turning point for customer service, with people increasingly turning to digital channels for logging their queries. This digital focus is only going to increase, with the most advanced organisations at the point of being able to leverage real-time customer behaviour data to deliver a simplified customer experience proactively and pre-emptively. 

What is the average salary for a customer services role?

It usually starts at £21,000 for a customer service advisor role, but this is dependent on location. As a customer service team leader in London, you would be looking at a typical salary of £31,500 and as a customer service manager £52,000. 

What skills are in demand in customer service?

With call volumes growing and queries becoming more difficult to resolve, the skills required in customer service now require a more strategic focus. Although the tools and channels used to problem-solve are now more digital in nature, customers still want personalised care, and therefore empathy, collaboration and communication are just as important to success as speed, agility and product knowledge.

OUR RECRUITMENT PROCESS

Meet experts you can trust.

Your application goes directly to your very own dedicated, expert consultant.

Get the knowledge and insights

A consultant will reach out and discuss your application, career history and future ambitions.

Enjoy a flexible interview process

Your dedicated consultant will meet you virtually or in one of our many offices near you.

Share your ambitions

We listen, provide impartial career advice to place you in the right job, with the right organisation.

Secure lifelong partners

We’ll stay in touch and continue to share opportunities that fit your long-term ambitions.

POPULAR  COURSES

Governance, risk, and compliance handbook for oracle applications, machine learning in biotechnology and life sciences, applied machine learning for healthcare and life sciences using aws.

Hays Travel

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Customer Service jobs

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For bookings

If your enquiry is regarding a booking made in a branch, please contact the branch via telephone or by email. One of our team will then help with your enquiry. Use our branch finder for the details of your local Hays Travel team.

If you made a booking over the telephone or on our website and have a pre-travel query, please contact our Customer Services team on 0333 033 9985 , please make sure you have your booking reference ready.

To make a new booking please call: 0800 408 4048 .

For special assistance

To request special assistance at UK and resort airports, or to generally ensure that less mobile customers have a happy holiday, please call us on:  0333 033 9985 .

General operating hours

Monday to Friday : 9:15am – 5:30pm Saturday : 9am – 5:30pm Sunday : Closed. Bank Holidays may vary.

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COMMENTS

  1. Hays Travel Careers

    We are also a leading apprenticeship provider who enable over 500 apprenticeships annually. Start your career with Hays Travel and you'll get the chance to create memories and make friends alongside a long-lasting and fulfilling career - be part of our family. View all jobs. Hays Travel is committed to safeguarding and promoting the welfare of ...

  2. Create tomorrow,

    Energized by the Hays culture. Doing the right thing, together: As a progressive employer, we believe in doing the right thing; for our people, our customers, and our communities We're constantly working to deliver on our commitments to social purpose, diversity, equity & inclusion, and sustainability. Find out more.

  3. Customer Service Jobs & Business Admin Roles

    As a customer service team leader in London, you would be looking at a typical salary of £31,500 and as a customer service manager £52,000. What skills are in demand in customer service? With call volumes growing and queries becoming more difficult to resolve, the skills required in customer service now require a more strategic focus.

  4. Hays Travel

    Hays Travel is the UK's largest independent travel agent offering great-value holidays and outstanding customer service. Our independence means you can trust us to offer the most extensive range ...

  5. Hays Travel Careers and Employment

    Find out what works well at Hays Travel from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team's work-life balance. ... Normal Customer Service Scenarios Show more. Normal Customer Service Scenar... Show more. Shared on 28 April 2022.

  6. Hays Customer Service Jobs, Employment

    Hays Customer Service jobs. Sort by: relevance- date. 256 jobs. IT Security Analyst. Bob's Discount Furniture. Manchester, CT 06042 . (Robertson area) $76,000 - $110,000 a year.

  7. All jobs everywhere · Hays Travel

    Branch Manager - Basingstoke Mall. Job Title: Branch Manager Department: Retail Hours: 37.5 hours per week on a rota basis Role Summary Training and developing a team of consultants, you will be responsible for motivating your team to deliver exceptional customer service in order to maximise sales and overall profitability, wh...

  8. Apply for Traveling Customer Service Jobs Today

    Dispatch/Customer Service Floater. Millis Transfer 3.7. Black River Falls, WI 54615. $775 - $800 a week. Full-time. Monday to Friday + 4. Easily apply. Provide exceptional customer service to clients and customers via phone, email, and in-person interactions. Previous experience in customer service or a related….

  9. Foreign Exchange jobs · Hays Travel

    Competitive salary with unlimited bonus potential Part time position at 22.5 Hours This is a Permanent role and we also have availability for a temporary seasonal position. In this role, you will be responsible for ensuring the profitability of the foreign exchange bureau.

  10. Customer Service jobs · Hays Travel

    Job Search Page 1 - Hays Travel. Job Search Page 1 - Hays Travel. Job Search; Login. Register; Login; Job Search; Register/Login; Register; Login; ... Locations Reset Search. Customer Service jobs Found 0 jobs Get new jobs for this search by email. If you are a human, ignore this field. Create alert. By submitting your details you agree to our ...

  11. Hays Travel Customer Service jobs

    Hays Travel Customer Service jobs now available. Customer Service Representative, Systems Administrator, Rc Hobart and more on Indeed.com ... Find jobs. Date Posted. Last 24 hours; Last 3 days; Last 7 days; Last 14 days; Posted By. Employer (1) Staffing Agency (103) Remote. Remote (6) Salary Estimate. $60,000+ (100) $80,000+ (35)

  12. Hays Travel Employee Reviews for Customer Service Representative

    Good company. Customer Service Adviser (Former Employee) - Hexham, Northumberland - 4 December 2019. I found working for Hays travel very good and a good company to work for. They had good direction and management. There is loads of scope for promotion and benefits. 5.0.

  13. Hays Travel deepens commitment to customer service

    Hays Travel has announced two new partnerships to enhance customer service delivery. It has adopted Trustpilot as its main customer feedback platform and also joined the Institute of Customer Service.

  14. 25 Customer Service jobs in Moscow, Moscow City, Russia

    Today's top 25 Customer Service jobs in Moscow, Moscow City, Russia. Leverage your professional network, and get hired. New Customer Service jobs added daily.

  15. Hays Travel deepens commitment to customer service excellence

    Monday, Jun 26, 2023 0. Hays Travel has announced two new partnerships as part of its ongoing strategy to deliver excellent customer service. The UK's largest independent travel agent has ...

  16. Moscow City Jobs, Employment in Moscow, ID

    Pullman is a city of 36,000 people located in the beautiful rolling wheat fields of eastern Washington about 70 miles south of Spokane, Washington. Pullman is home to Washington State University and is 7 miles away from the University of Idaho in Moscow, Idaho. Job Type: Full-time. Pay: $23.00 - $28.00 per hour. Benefits: 401 (k) 401 (k) matching.

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  18. Hays Travel interview questions & answers

    Normal Customer Service Scenarios. Shared on 28 April 2022 - NHS Test and Trace Advisor - Remote. ... How long was the process at Hays Travel from interview to job offer? After interviewing at Hays Travel, 50% of 387 respondents said it was about a day or two before they received a job offer. The second most popular response was about a week.

  19. Hays Travel

    Use our branch finder for the details of your local Hays Travel team. If you made a booking over the telephone or on our website and have a pre-travel query, please contact our Customer Services team on 0333 033 9985, please make sure you have your booking reference ready. To make a new booking please call: 0800 408 4048.

  20. Apply for Moscow City Jobs in Idaho Today

    Reliable transportation is required to facilitate travel throughout your workday. Education. Bachelor's degree or higher is preferred. Experience. 2+ years of experience in a sales/ service/ professional business role is preferred. Intermediate experience in a sales/construction/ customer service/build-on-your-lot real estate strongly preferred.