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Travel Advisory January 5, 2024

Cuba - level 2: exercise increased caution.

Reissued with updates to crime information.

Exercise increased caution in Cuba due to  crime .

Country Summary:  Petty crime is a threat for tourists in Cuba. Also, violent crime, including armed robbery and homicide, sometimes occurs in Cuba.

Travel outside of the Havana area for U.S. Embassy employees requires a special notification process which may affect the Embassy’s ability to provide emergency assistance to U.S. citizens in Cuba.

Read the  country information page  for additional information on travel to Cuba.

If you decide to travel to Cuba:

  • Be aware of your surroundings.
  • Do not physically resist any robbery attempt.
  • Do not display signs of wealth, such as wearing expensive watches or jewelry.
  • Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.

U.S. citizens should always exercise caution when traveling abroad:

  • Follow the Department of State on  Facebook  and  Twitter .
  • Review the  Country Security Report  for Cuba.
  • Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Must have six months validity at the time of entry.

Two pages are required for entry/exit stamps.

Yes. Travel to Cuba for tourist activities remains prohibited by statute. See 31 C.F.R 515.560 and OFAC's Frequently Asked Questions .

None. See CDC for recommendations.

U.S. credit and debit cards do not work in Cuba. You should bring U.S. dollars or Euros to Cuba and exchange them for Cuban Pesos (CUP) at authorized banks, CADECA offices, airports or hotels. Travelers should confirm alternative payment options before traveling, as policies concerning the use of U.S. dollars in Cuba are subject to change. The Cuban government requires that travelers declare cash amounts over the equivalent of 5,000 USD.

When departing Cuba, we advise U.S. travelers to spend or exchange CUP to a foreign currency well before reaching airport security checkpoints. Currency exchange houses in the departure area at airports are currently closed and Cuban pesos are not internationally convertible outside of Cuba.. International airlines flying to the United States include departure fees and taxes in the price of airline tickets. U.S. dollars are not accepted for payment of any additional products purchased at the airport. Under Cuban law, travelers may export up to the equivalent of 5,000 USD out of the country. Anyone wishing to depart Cuba with more than this amount of cash must demonstrate evidence that the currency was acquired legitimately from a Cuban bank.

Embassies and Consulates

U.S. Embassy Calzada between L and M Streets, Vedado, Havana, Cuba Telephone:  + (53) (7) 839-4100 (Monday- Friday 0830-1630, except holidays) Emergency after-hours telephone:  + (53) (7) 839-4100 and dial 1 to speak with the emergency operator Fax:  + (53) (7) 839-4247 Website:  https:cu.usembassy.gov

Email:   [email protected] (for concerns with U.S. citizens)

Destination Description

Learn about the U.S. relationship to countries around the world.

Entry, Exit and Visa Requirements

Travel to Cuba from or transiting through the United States by persons under U.S. jurisdiction (defined as [BE1] U.S. citizens located anywhere, and anyone located in the United States regardless of citizenship and nationality) , is regulated by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury.  All travelers falling under U.S. jurisdiction must comply with these regulations.  Individuals seeking to travel to Cuba are not required to obtain licenses from OFAC if their travel is covered under the 12 travel categories authorized by a general OFAC license.  If travel is not covered by a general license, you must seek OFAC authorization in the form of a specific license .  Travelers who fail to comply with regulations may face penalties and criminal prosecution.  For travel-specific questions, please see  31 C.F.R. 515.560  and  OFAC’s Frequently Asked Questions .

Visit the  Embassy of Cuba  website for the most current visa information.

Cuba requires visitors to have non-U.S. medical insurance, which is usually included in airline ticket prices on flights originating in the United States. If you do not have insurance, it can be purchased upon arrival to Cuba at an airport kiosk.  Asistur Medical Insurance is the official company that airlines contract.  Please confirm your coverage with your airline prior to arrival in Cuba and seek additional medical insurance if needed.

Cuba does not recognize the U.S. citizenship of Cuban-born U.S. citizens who maintain residency status in Cuba.  The Cuban government requires Cuban dual nationals to enter and depart Cuba using Cuban passports. Cuban-born U.S. citizens who maintain their residency status in Cuba will be treated as Cuban citizens and may be subject to Cuban restrictions and legal obligations.  

Some HIV/AIDS entry restrictions exist for visitors to and foreign residents of Cuba.  Foreign students on scholarships are required to test for HIV/AIDS.  Please verify this information with the  Embassy of Cuba  before you travel.

Information about  dual nationality , the  prevention of international child abduction , and  customs regulations  can be found on our websites. 

Cuban Requirements for Authorized Travelers:   Attempts to enter or exit Cuba illegally, or to aid the irregular exit of Cuban nationals or other persons, are prohibited.  Entering Cuban territory, territorial waters, or airspace without prior authorization from the Cuban government may result in arrest.  Immigration violators are subject to prison terms ranging from four to thirty years. 

Temporary Sojourn License:  Most aircraft and maritime vessels on temporary sojourn to Cuba are no longer eligible for an Aircraft, Vessels, and Spacecraft (AVS) License Exception.  See 15 C.F.R. § 740.15.  If you are planning to enter Cuba with a U.S. or foreign-registered aircraft or maritime vessel on temporary sojourn, you must meet the criteria set forth in 15 C.F.R. § 740.15. Please see the U.S. Department of Commerce’s  Bureau of Industry and Security website  for additional information. 

In addition, a vessel of the United States, as defined in 33 C.F.R. §107.200, may not enter Cuban territorial waters without advance permission from the U.S. Coast Guard.  The U.S. Coast Guard provides permission information at (305) 415-6920. 

Safety and Security

The security environment in Cuba is relatively stable and characterized by a strong military and police presence.  Demonstrations are infrequent but can draw violent responses from government forces.  Even demonstrations intended to be peaceful can turn confrontational without warning.  Avoid demonstrations and maintain security awareness at all times. Demonstration Alerts are posted on the  Embassy’s website .  Review the  Cuba Travel Advisory .

The Cuban government has detained U.S. citizens suspected of engaging in activities perceived to undermine state security.  The Cuban government may detain individuals for activities that would not be considered criminal or offensive in the United States.

Crime:   With the recent influx of travelers, there has been an increase in the number of property crimes. Crimes of opportunity, such as pick pocketing, purse snatchings, and car break-ins, are on the rise. Exercise vigilance everywhere . Do not display large amounts of cash.  Do not leave your valuables unattended.  Carry money in your front pockets, hold your purse and cellular phone securely and be mindful of purses or bags when dining out. 

  • Do not leave a beverage unattended or accept beverages from persons unknown to you. 
  • Locations such as Habana Vieja, Playas del Este, Varadero, and other attractions tend to have a higher incidence of property crime than other parts of Cuba. 
  • Be wary of misdirection schemes where someone attempts to gain your attention while another comes from behind to steal your purse, wallet, or other valuable items. 
  • If confronted by criminals, do not resist, try to remain calm, clearly display your hands and do not make any sudden moves that could be interpreted as resistance. 
  • Carry a cell phone with Cuban cellular service for emergency communications and travel in groups if possible. 
  • Be aware of your surroundings, especially at night or when traveling in an unfamiliar area. 
  • While in your car, place valuables out of sight or in a locked trunk.  When unattended, avoid leaving items in the car, especially on the seat or in plain view.
  • Only use marked taxis. 
  • Carry a copy of your passport and secure the original. 
  • Beware of scam artists, who may speak English and appear friendly. 
  • When exchanging currency, use the state-run offices known as CADECAs or official banks.

International Financial Scams:  See the  Department of State  and the  FBI  pages for information. 

Victims of Crime:   We strongly urge U.S. citizen victims of sexual assault to contact the U.S. Embassy for assistance.  Report crimes to the local police by dialing 106 and contact the U.S. Embassy at +53 7839-4100.  Remember that local authorities are responsible for investigating and prosecuting crimes. 

See our webpage on  help for U.S. victims of crime overseas . 

We can: 

  • help you find medical care 
  • assist you in reporting a crime to the police 
  • contact relatives or friends with your written consent 
  • provide general information regarding the victim’s role during the local investigation and following its conclusion 
  • provide a list of local attorneys 
  • provide information on  victim’s compensation programs in the U.S.
  • provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution 
  • help you find accommodation and arrange flights home 
  • replace a stolen or lost passport 

Domestic Violence:   U.S. citizen victims of domestic violence are strongly encouraged to contact the Embassy for assistance.

Tourism:   The tourism industry is unevenly regulated, and safety inspections for equipment and facilities do not commonly occur.  Hazardous areas/activities are not always identified with appropriate signage, and staff may not be trained or certified either by the host government or by recognized authorities in the field.  In the event of an injury, even basic medical treatment is typically available only in/near major cities.  First responders are generally unable to access areas outside of major cities and to provide urgent medical treatment.  U.S. citizens should maintain health insurance in Cuba.  If stays exceed 30 days, [CM1] U.S. citizens should purchase medical insurance when they process their visa extensions. 

Local Laws & Special Circumstances

Criminal Penalties:  You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities, prior to practicing or operating a business.

Furthermore, some laws are also prosecutable in the United States, regardless of local law.  For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

Arrest Notification:  If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy immediately.  See our  webpage  for further information.

Cuban penalties for the following are particularly severe: 

  • Possession, use, or trafficking of illegal drugs. 
  • Suspicion of assisting Cubans to leave the country illegally. 
  • Drivers involved in accidents that result in injury or death, regardless of fault. 
  • Importing weapons or ammunition. 
  • Photographing military or police installations or personnel, or harbor, rail, or airport facilities. 
  • Crimes against minors.

The Government of Cuba does not recognize the U.S. citizenship of Cuban-born U.S. citizens who maintain residency in Cuba and may not allow U.S. consular access to Cuban-American prisoners. 

Telecommunications:  Many U.S. mobile service carriers provide roaming services in Cuba.  Your U.S. mobile phone will work in Cuba if your mobile phone is capable of roaming in Cuba and your mobile service provider has an international roaming agreement with ETECSA, Cuba's state-owned telecommunications provider.  Currently AT&T, Sprint, Verizon, and T-Mobile have roaming agreements with ETECSA. Wi-Fi is often slow and unreliable. Be sure to confirm your carrier’s coverage before traveling.

SIM cards with a data plan can be purchased at Havana-José Martí International Airport (HAV) and local ETESCA telecommunications offices. To ensure family and friends can reach you in Cuba, check with your mobile provider about roaming options and cost or purchase a Cuban SIM card. See the  FCC Travel FAQs  for more information. 

Cuba-related Travel Transactions:  Only persons whose travel falls into the 12 OFAC approved travel categories or who have received a specific license from OFAC are authorized by the U.S. Department of the Treasury to travel to, from, or within Cuba.  Direct financial transactions with certain entities and sub-entities under the control of, or acting for or on behalf of, the Cuban military, intelligence, or security services are also generally prohibited. For more information see the Department of State’s ﷟ Cuba Restricted List .  Additionally, lodging, paying for lodging, or making reservations on behalf of others to lodge, at certain accommodations in Cuba are prohibited; for a full list of such accommodations, see the Cuba Prohibited Accommodations List .   For more information about licenses, visit OFAC’s  Cuba Sanctions website .   Additionally, lodging, paying for lodging, or making reservations on behalf of others to lodge, at certain accommodations in Cuba are prohibited; for a full list of such accommodations, see the Cuba Prohibited Accommodations List .   For more information about licenses, visit OFAC’s  Cuba Sanctions website . 

Licenses for Remittances:   In June 2022, OFAC published updated Cuba-related regulations .  The new regulations eliminated a cap on remittances to family members in Cuba, and authorized remittances to non-family recipients as well.  Certain Prohibited Officials of the Government of Cuba , Prohibited Members of the Cuban Communist Party , and the close relatives of these two groups, are not eligible to receive remittances.  For information on remittance authorizations, see OFAC’s  Cuba Sanctions website .

What May Be Brought Back From Cuba:  Importation of Cuban merchandise for commercial purposes is restricted, with very limited exceptions.  Certain imports of goods produced by independent Cuban entrepreneurs are authorized, as set forth on the Department of State’s  Section 515.582 List  (see 31 C.F.R 515.582).  There are no limits on the import or export of informational materials.  For more information related to imports, including merchandise entering the United States for personal use as accompanied baggage, please see the  CBP Public Notice .

Cuban law requires foreigners to obtain authorization to remove souvenir paintings and sculptures out of Cuba. Most authorized points of sale, such as galleries and art studios, should be familiar with this process and should provide the proper documentation at the time of purchase.  You can also apply for an export permit via the Cuban Fund of Cultural Assets. Travelers without a valid export permit may have their items confiscated at the port of departure. The U.S. Embassy cannot assist in these cases.  For more information, please contact the embassy of Cuba . 

Travelers may purchase alcohol and tobacco products while in Cuba for personal consumption in Cuba, but may not enter the United States with alcohol and/or tobacco products acquired in Cuba. Persons subject to United States jurisdiction may purchase or acquire Cuban-origin merchandise for personal consumption, including alcohol and tobacco products, while in a third country, but may not import such products into the United States.  For a complete description of what this general license authorizes and the restrictions that apply, see  31 CFR § 515.585(c) and (d).

Storm Season:  Tropical storms and hurricanes between May and November can produce heavy winds and rain. See our  page on disaster and crisis preparedness for more information.

Faith-Based Travelers:  See the following webpages for details:

  • Faith-Based Travel Information
  • International Religious Freedom Report  – see country reports
  • Human Rights Report  – see country reports
  • Best Practices for Volunteering Abroad

LGBTI Travelers:  There are no legal restrictions on same-sex sexual relations or the organization of LGBTI events in Cuba, and on September 26, 2022 Cubans passed the referendum legalizing same sex marriage.

See   our  LGBTI Travel Information   page and section 6 of our  Human Rights report  for further details.

Travelers Who Require Accessibility Assistance .  Individuals with mobility issues are likely to find accessibility difficult .   Few facilities or services are available, and information is limited. Most roads and sidewalks are poorly maintained.

Students:   See our  Students Abroad  page and  FBI travel tips .

Women Travelers:   See our travel tips for  Women Travelers .

Currency Restrictions:  Be advised that policies concerning the use and convertibility of U.S. dollars in Cuba are subject to change.  Obtaining U.S. dollar cash is nearly impossible through official channels.  The Cuban Central Bank prohibits certain U.S. dollar cash transactions, including conversion of U.S. dollars to Cuban pesos, the use of U.S. dollars for cash payments, including in government-run establishments such as hotels and restaurants, and the purchase of pre-paid debit cards.. U.S.-issued credit and debit cards do not work in Cuba.  Travelers should bring sufficient cash for the duration of their trip, and consider bringing multiple currencies, such as Euros.

For emergency services in Cuba, dial: 

  • 104 for an ambulance or contact the nearest  hospital  directly
  • 105 for fire 
  • 106 for police 

Ambulance services are

  • not present throughout the country or are unreliable in most areas
  • not equipped with state-of-the-art medical equipment
  • not staffed with trained paramedics and often have little or no medical equipment

Injured or seriously ill travelers may prefer to take a taxi or private vehicle to the nearest major hospital rather than wait for an ambulance.

We do not pay medical bills.   Be aware that U.S. Medicare/Medicaid does not apply overseas.  Hospitals and doctors in Cuba do not accept U.S. health insurance.  Most hospitals require payment up front before services are rendered.

Medical Insurance:   Ensure your airline ticket includes health insurance.  Cuba requires all U.S. airlines departing the United States to pay for health insurance for each passenger.  The health insurance from airlines is valid for 30 days upon your arrival in Cuba.  If you are planning to stay in Cuba for more than 30 days, you will need to extend your coverage before you can extend your visa.   It is important to keep a record of your arrival into Cuba, such as your airline ticket, so that the Asistur agency can coordinate with the hospital on payment MEDEVAC flights from Cuba are difficult to arrange, with costs starting at $15,000 U.S. dollars.  Visit the  U.S. Centers for Disease Control and Prevention  for more information on type of insurance you should consider before you travel overseas.

We strongly recommend supplemental insurance to cover medical evacuation.

Ensure you have all medicine you require for your time in Cuba.  Medicine (prescription and over the counter) is not readily available in Cuba.  Always carry your prescription medication in original packaging, along with your doctor’s prescription.  Check with the embassy of Cuba to ensure the medication is legal in Cuba.  Note: This site is in Spanish only.

Diarrheal illness is common among travelers, even in luxury accommodations.  Travelers should wash their hands, drink bottled water, and avoid street and undercooked food.

The following diseases are prevalent: 

  • Dengue Fever 
  • Hepatitis-A 
  • Traveler’s diarrhea 
  • Chikungunya 
  • Typhoid 
  • Rabies 
  • Zika Virus 

Visit the U.S. Centers for Disease Control and Prevention website for more information about Resources for Travelers regarding specific medical issues in  Cuba . 

Vaccinations:  Be up to date on all  vaccinations  recommended by the U.S. Centers for Disease Control and Prevention.

Further health information:

  • World Health Organization
  • U.S. Centers for Disease Control and Prevention  (CDC)

The U.S. Embassy maintains a list of doctors and hospitals  here .  We do not endorse or recommend any specific medical provider or clinic.

Pharmaceuticals:  Even the most common over the counter medications are unavailable in Cuba. Other medication, medical equipment or supplies are also unavailable on the island.  If you are able to find medicine, exercise caution when purchasing medication overseas. Counterfeit medication may prove to be ineffective, the wrong strength, or contain dangerous ingredients.  Medication should be purchased in consultation with a medical professional and from reputable establishments.

U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States.  Medication purchased abroad must meet their requirements to be legally brought back into the United States.  Medication should be for personal use and must be approved for usage in the United States.  Please visit the  U.S. Customs and Border Protection  and the  Food and Drug Administration  websites for more information.

Water Quality:  Tap water is not potable.  Bottled water is often unavailable for purchase and you should be aware that some restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks may be made using tap water.

General Health Issues

  • There are severe shortages of food, potable water, medicine, medical supplies, etc.  throughout Cuba.
  • Visit the U.S. Centers for Disease Control and Prevention website for more information about  Resources for Travelers  regarding specific issues in Cuba.

Air Quality:  Air pollution is a problem in several major cities in Cuba. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary. Visit  AirNow Department of State  for information on air quality at U.S. Embassies and Consulates.

Travel and Transportation

Road Conditions and Safety:  Road accidents, many involving pedestrians and bicyclists, are Cuba’s leading cause of death.  Cuban authorities may prohibit drivers from leaving the country until claims associated with an accident are settled.  Drivers found responsible for accidents resulting in serious injury or death may receive long prison sentences.  U.S. citizen drivers are often found at fault for accidents they are involved in. 

Drive with extreme care.  Major streets are generally well-maintained, but secondary streets are not.  Major potholes and obstacles are common on all roads.  After heavy rains in 2022, several bridges collapsed.  Damaged bridges may not be well marked.  

Outside of major cities, avoid driving at night as many roads are unlit. Emergency lights or signals are rare, making it virtually impossible to detect hazards after dark.  Street signage is insufficient and confusing. Many Cuban cars are old, in poor condition, and lack reliable safety equipment.  Heed caution throughout the country as there are rolling blackouts which may leave streets dark and without traffic lights, even in major cities.

The principal Cuban east-west highway is in good condition but extends only part of the way from Havana to the eastern end of the island.  Hazards – including unfenced livestock and farm vehicles – are common. 

When traveling by road, you should carry a printed map of the area, as electronic (smartphone) maps frequently fail due to connectivity issues.

Traffic Laws:   Speed limits are sometimes posted and passengers in automobiles are required to wear seatbelts, if available.  All motorcyclists are required to wear helmets.  Traffic from major roads generally does not stop when entering roundabouts.  Use care at intersections: stop signs are often hard to see. 

Public Transportation: 

Buses designated for tourist travel, both between and within cities, generally meet international standards.  

The public bus and rail system in Cuba is under-resourced and in poor condition.  Public buses used by Cubans, known as "guaguas," are crowded, unreliable, and are sometimes preyed upon by petty criminals. There is a heightened threat of pickpocketing on crowded buses and trains. Embassy personnel are advised not to use public transportation.

Avoid using informal taxis or hailing private vehicles for rides as they are unregulated, the vehicles are often in disrepair, and usually do not have normal vehicle safety equipment such as seat belts and air bags.  “Cocos,” smaller, yellow ball-shaped “tuk-tuk” style vehicles, are not safe, and the Embassy advises its personnel not to use them.

Rental car agencies provide roadside assistance to their clients as a condition of rental contracts.  Travelers should not permit unauthorized persons to drive their rental vehicles.

See our  Road Safety page  for more information.

Aviation Safety Oversight:   As there is no direct commercial air service to the United States by carriers registered in Cuba, the U.S. Federal Aviation Administration (FAA) has not assessed the government of Cuba’s Civil Aviation Authority under its International Aviation Safety Assessment program (IASA) for compliance with International Civil Aviation Organization (ICAO) aviation safety standards. Further information may be found on the  FAA’s IASA website.  The U.S. Embassy in Havana prohibits U.S. government personnel from using any commercial airline for domestic flights within Cuba due to safety concerns.  The Embassy does not authorize government personnel to travel via Cubana Airlines.

Maritime Travel:  Mariners planning travel to Cuba should also check for  U.S. maritime advisories and alerts .  Information may also be posted to the  U.S. Coast Guard homeport website , and the  NGA broadcast warn ings .

For additional travel information

  • Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
  • Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
  • See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
  • Follow us on  Twitter  and  Facebook .
  • See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in Cuba .  For additional IPCA-related information, please see  the International Child Abduction Prevention and Return Act (ICAPRA)  report.

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I went to Cuba after it reopened - here’s what you need to know

Brendan Sainsbury

Oct 27, 2020 • 8 min read

December 2015: A Cuban flag hangs over a busy street in Central Havana.

Cuba has reopened to tourists. Here's what it's like to visit © Julian Peters Photography / Shutterstock

Cuba and I go back a long way. As a Lonely Planet writer and occasional tourist, I’ve been traveling to the country for nearly 25 years, from the economic crises of the 1990s to the heady days of 2016 when President Obama and The Rolling Stones dropped by in the same month. I secretly dreamed it would be the first place I revisited when coronavirus restrictions were lifted.

The opportunity cropped up sooner than I expected. In early July, Cuba tentatively announced it was ready to reopen several of its offshore islands to tourism. Even better, to lure back nervous travelers and help boost the country’s beleaguered economy, all international visitors were to be given a free COVID-19 test on arrival.

By September, the first airplanes began flying from Canada to Cayo Coco , a large tropical key off the north coast, home to 30 all-inclusive resorts but no permanent Cuban population. Cayo Coco was to be a pilot scheme, the first stage of Cuba’s phased reopening. By screening everyone who entered, including hotel workers bused in via a causeway from the Cuban mainland, the government would create a unique COVID-free vacation zone.

Interior of vintage American car.

Booking my trip

After scouring the internet for deals and flight information, I made a booking with Air Canada, the first Cuba-bound airline to reactivate flights in September. My package included return flights from Vancouver , a mandatory hotel reservation and special COVID-19 medical insurance. All in, my trip cost CAN$912 (US$693 at current exchange) – that's hotel (including food and drink), bus transfers, return flights from Vancouver and insurance. But rates may start going up in November.

For this trip, at least, I would be confined to an all-inclusive resort strip off Cuba’s north coast with no access to the mainland. Nevertheless, the journey still had some inherent risks. A positive COVID-19 test at the airport would leave me facing up to two weeks in a Cuban hospital. Similarly, when the fun was over, I would have to endure 14 days of quarantine back home.

Weighing up the pros and cons, curiosity prevailed over indecision. In the unpredictable world of travel writing, journeying into the unknown is part of the job description. I loaded up on hand sanitizer, obtained a good mask for the plane and got ready to head south.

Cuba and the pandemic

In the global battle to mitigate coronavirus, Cuba has emerged as the New Zealand of the Americas: the country currently has the lowest death rate (per million inhabitants) in Latin America. In a nominally socialist country, state control and central planning has helped stem the flow.

A beach scene with palm trees and umbrellas

"Cuba has overcome the pandemic thanks to a 'prevention and control' plan, prepared in January 2020," Roy Perez in Santiago de Cuba explained to me when I contacted him by email for some pre-trip advice. "The plan included training medical staff, preparing quarantine facilities, implementing special contact-tracing processes, and informing the public (including tourism workers) about symptoms and precautions.

"Medical students went door to door to screen thousands of people daily. Masks remain mandatory, and the fines for being caught without one are pretty stiff."

Roy is the co-owner of Roy’s Terrace Inn , a private homestay and restaurant in Cuba’s second city. Prior to my trip, I asked him and another friend, Luis Miguel in Havana how Cubans felt about tourists returning when the country fully reopens, possibly as early as December.

"Economically speaking, Cubans are more than ready for visitors to return." Roy said, "While there’s an underlying fear that reopening could lead to further COVID-19 outbreaks, I think 90% of Cubans are willing to take the risk."

Luis Miguel, who runs Casa 1932 , an art deco-themed homestay in Centro Havana, agreed. "I have kept my business closed in line with the country’s COVID-19 protocols, but after carrying out some renovations over the summer, I am ready to start offering my services again, this time with higher quality and new standards of hygiene."

Roy also hopes to reopen soon: "Now that the COVID-19 measures have been eased, we certainly will open the business again. In fact, we already have some bookings for November, December and January from Canadian, Italian and German guests. We are super happy to say we’ve had zero COVID-19 cases in Santiago for over two months."

Travelers lining up with social distancing at an airport

Arriving in Cuba

Braced for my own trip, I arrived at a deserted Vancouver airport on a Friday night in mid-October for the red-eye to Toronto, my first flight since the beginning of the pandemic. Though relieved to see the plane’s middle seats had been left empty, I still felt paranoid enough to pull on two face masks and hold my bladder for an agonizing four-and-a-half hours until we landed (thoughts of a Cuban hospital stay had me spooked).

By bizarre contrast, the connecting flight in Toronto was jammed full. Sitting elbow-to-elbow with 200 COVID-weary Canadians, I metaphorically held my breath for three hours as we coasted over the US and the Straits of Florida arriving five minutes early at Cayo Coco’s Jardines del Rey airport to a relieved round of applause.

The disembarkation was quick and smooth. First, our baggage was sanitized on the runway; then we were filtered through an air-conditioned lounge for a blink-and-you’ll-miss-it COVID-19 test (two swabs up the nose, one in the throat). Next, it was through customs, security, baggage collection and a final temperature test before we exited the airport. The whole airplane was processed in less than an hour. It was an impressive start.

The Cubans were extremely happy to see us. The pandemic combined with a recently tightened US embargo has hit the already weakened economy particularly hard. Tourism accounts for over 10% of Cuba’s GDP and Canadians make up nearly one-third of all tourists. We were enthusiastically welcomed with smiles, music, dance, and rum cocktails.

An empty resort courtyard, with pool and beach in the background

A surreally empty hotel

I was staying at Hotel Gran Muthu , a 500-room resort on Cayo Guillermo, Cayo Coco’s beach-rimmed smaller sibling, where there were only 26 other guests. What would normally resemble a noisy holiday camp, became a tranquil monastic retreat in a pleasant tropical island setting with better food and more gregarious service (staff outnumbered guests by about three to one).

For the first day masks remained mandatory, but after the arrival of our COVID-19 test results the following morning (everyone tested negative), they were peeled off with barely suppressed glee. I had almost forgotten what it felt like to stand next to a stranger and have a face-to-face conversation.

For the next seven days I reveled in my idyllic tropical cocoon, roaming deserted beaches, looking for flamingos in briny mangrove swamps, troll fishing for barracuda and reading Hemingway. It felt about as safe as you could get in a world preoccupied with coronavirus.

Colorful houses and an old car in Havana

Is it safe to visit Cuba?

So far, Cuba has performed surprisingly well in both managing the pandemic and reopening for tourism in a way that is safe and effective. Six hotels were operating when I visited, but other tourist zones in Cayo Santa María and Varadero are due to open in early November.

All hotels are well staffed with a resident nurse, doctor, and epidemiologist, and fully stocked with abundant sanitizers and cleaning materials. Staff generally work two-week shifts followed by two weeks at home. They are tested before every new shift and always wear face masks when dealing with tourists.

While no system is fool-proof and COVID-19 has a nasty way of eking its way into anywhere and everywhere, Cuba’s reopening has proved to be unique and relatively low-risk. Two months in, only one person (a Cuban-American) has tested positive for coronavirus. If you’re longing for a quiet getaway and can handle the 14-day quarantine when you get home, keep an eye out as new travel bridges open and more airlines resume flights. In Cuba, you’ll be heartily welcomed.

Men drumming inside a restaurant

How to visit Cuba

TUI Group resumed twice-weekly flights from the UK to Cuba starting in the late October. Flights run from Manchester and London Gatwick to Varadero. Travelers must book full hotel packages and aren't allowed to leave the resort zone. Covid insurance is included in the package and all visitors get a free Covid test at Varadero airport. UK citizens aren't required to quarantine when they return home. German charter Condor will also resume flights to Varadero in early November from Frankfurt & Dusseldorf. 

From Canada, Air Canada Vacations flies once a week from both Toronto and Montreal into Jardines del Rey Airport. Varadero flights will be added in November and Cayo Santa Maria in December. Westjet , Sunwing and Air Transat will resume flights from Canada to Cuba in early December.

Currently, there are no flights from Cuba to the US.

For the time-being, only three main tourist enclaves are open for business: Cayo Coco, Cayo Santa Maria and Varadero.

You can't currently fly into Havana and the city remains closed to international visitors. As yet, there is no concrete date for when the city will reopen (word on the street suggests before Christmas).

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COVID-19: travel health notice for all travellers

Cuba travel advice

Latest updates: The Need help? section was updated.

Last updated: March 25, 2024 10:25 ET

On this page

Safety and security, entry and exit requirements, laws and culture, natural disasters and climate, cuba - exercise a high degree of caution.

Exercise a high degree of caution in Cuba due to shortages of basic necessities including food, medicine and fuel.

Resort areas - Take normal security precautions

  • Cayo Largo del Sur
  • Cayo Santa Maria

Guardalavaca

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Petty crime

Petty crime, such as pickpocketing and purse snatching, occurs.

Theft generally occurs in crowded places such as:

  • tourist areas
  • public buses
  • night clubs

It can also occur in isolated areas.

Theft from hotel rooms, particularly in private accommodations ( casas particulares ), and from cars is common.

  • Ensure that your personal belongings, including your passport and other travel documents, are secure at all times
  • Don’t pack valuables in your checked luggage
  • Avoid showing signs of affluence
  • Keep electronic devices out of sight
  • Carry valid identification at all times
  • Keep a digital and a hard copy of your ID and travel documents
  • Avoid carrying large amounts of cash
  • Never leave belongings unattended in a vehicle, even in the trunk

Violent crime

Incidents of violent crime are not frequent, but assaults may occur. They mainly occur during a burglary or robbery.

  • Stay in accommodations with good security
  • Keep your windows and doors locked at all times
  • If threatened by robbers, don't resist

Credit card and ATM fraud may occur.

Be cautious when using debit or credit cards:

  • pay careful attention when your cards are being handled by others
  • use ATMs located in well-lit public areas or inside a bank or business
  • avoid using card readers with an irregular or unusual feature
  • cover the keypad with one hand when entering your PIN
  • check for any unauthorized transactions on your account statements

Some businesses may try to charge exorbitant prices, namely taxis and classic car rentals. Disputes about overcharging may lead to violence.

  • Always confirm prices before consuming or taking up a service
  • Avoid running a tab
  • Avoid leaving your credit card with bar or restaurant staff
  • Check your bill to make sure it’s exact

Some hustlers specialize in defrauding tourists. Most of them speak some English or French and go out of their way to appear friendly. They may offer to serve as tour guides or to facilitate the purchase of cigars. Some have used violence in their efforts to steal tourists.

Fraudulent tour agents and taxi drivers also operate throughout the country, including at Havana’s international airport. Thefts of luggage from taxi trunks have occurred.

In bars, sex workers, including minors, may be very persistent and intrusive with tourists who refuse their advances. Foreigners, including Canadians, have been the victim of theft after engaging in sexual relations, and some of them have faced child sex accusations.  

  • Use reputable tour operators and registered taxis only
  • Avoid independent street vendors
  • Be wary of strangers who seem too friendly

Overseas fraud

Cuba faces chronic and severe shortages of ‎basic necessities, including:

  • bottled water
  • public water supply
  • hard-currency

Fuel shortages are currently critical and affect a wide range of services. Travelling across the island is extremely challenging. Public transportation services, including taxis, are often disrupted, leaving tourists with few options to travel. Some travellers have been temporarily stranded with a rental car. Intermittent shortages of tap water provided by municipalities happen, including in Havana and in resorts.

Hotels and resorts, that often use generators during power outages, may not be able to maintain their services. Fuel shortages may also affect government services.

Local authorities enforce the rationing of food and medications, which could also affect travellers.

Shortages may lead to disruptions to other essential services. There are often long line-ups at gas stations that have led to altercations.

  • Plan accordingly
  • Bring some basic necessities with you such as toiletries and medication
  • Keep a supply of water, food and fuel on hand
  • Make sure you always have access to a complete emergency kit

Power outages

Power outages occur regularly outside of Havana and touristic areas.

Obtaining services during an outage is challenging.

Women’s safety

Women travelling alone may be subject to some forms of sexual harassment

Incidents of sexual assault against Canadian women have occurred, including at beach resorts.

If you’re the victim of a sexual assault, you should report it immediately to the nearest Canadian consulate or embassy and seek medical assistance. You should also report the incident to Cuban authorities and ensure that local police provide you with a Comprobante de Denuncia. This document confirms that a report has been filed.

A criminal investigation will likely not be possible if no formal complaint is made to Cuban authorities before you depart the country.

Police officers may speak only Spanish.

Advice for women travellers

Spiked food and drinks

Snacks, beverages, gum and cigarettes may contain drugs that could put you at risk of sexual assault and robbery.

  • Be wary of accepting these items from new acquaintances
  • Never leave food or drinks unattended or in the care of strangers

Telecommunications

The telecommunications network in Cuba is poor. Connections are unreliable and may be intermittent.

Some Canadian cell phones may not work, even in large cities. Internet access is limited across the island.

Local authorities control telecommunications. They may block access to mobile phone and Internet in case of civil unrest or before demonstrations.

  • Don’t rely on your mobile phone for emergencies, especially outside major cities
  • Subscribe to and install a VPN service before leaving Canada
  • Avoid travelling alone
  • Inform a family member or friend of your itinerary

Online transactions

Online banking or shopping may be challenging in Cuba, if at all possible. Most Cuban websites are unsecure. Many are inaccessible.

Some travellers, who bought their travel package online on a travel website in Canada, found out on arrival in Cuba that their hotel received no reservation or payment.

  • Avoid online shopping
  • Check with the hotel if they accept online reservations and payments if you plan to book online

Demonstrations

Demonstrations sometimes occur, even if taking part in them may be illegal. Local authorities will break up political demonstrations or gatherings not sanctioned by the government. They may also block access to the Internet, including social media, without notice.

Even peaceful demonstrations can turn violent at any time. They can also lead to disruptions to traffic, public transportation.

  • Don’t participate in demonstrations
  • Avoid areas where demonstrations and large gatherings are taking place
  • Follow the instructions of local authorities
  • Monitor local media for information on ongoing demonstrations

Mass gatherings (large-scale events)

Water activities

Rescue services may not be consistent with international standards. Tidal changes can cause powerful currents, and riptides are common. Not all beaches have lifeguards or warning flags to warn of hazardous conditions.

  • Never swim alone or after hours
  • Don’t swim outside marked areas
  • Monitor weather warnings
  • Avoid visiting beaches or coastal areas during periods of severe weather warnings
  • Don’t dive into unknown water, as hidden rocks or shallow depths can cause serious injury or death
  • Consult residents and tour operators for information on possible hazards and safe swimming areas

Tour operators and diving centres may not adhere to international standards.

If you undertake adventure sports, such as diving:

  • choose a reputable company that has insurance
  • ensure that your travel insurance covers the recreational activities you choose
  • don’t use the equipment if you have any doubts about its safety

Recreational boating

If you are planning to go boating:

  • know the navigation rules
  • make sure life jackets are available for all passengers
  • follow safe practices for all water activities such as jet-skiing, water-skiing or fishing
  • don’t overload your boat capacity
  • carry a VHF marine radio that will generate your position in case of emergency
  • be prepared for emergencies

Water safety abroad

Road safety

Road safety standards are poor throughout the country. Accidents causing fatalities are common.

Road conditions

Road conditions are poor throughout the island, with the exception of the Central Highway, which runs west to east across the country. Driving may be dangerous due to:

  • poorly maintained roads
  • lack of signage
  • Inadequate lighting
  • roaming livestock
  • horse-drawn carts
  • pedestrians
  • slow-moving traffic

Most Cuban cars are old and in poor condition. They often lack standard safety equipment. Some cars and most bicycles don’t have functioning lights.

Driving habits

Some drivers don’t respect traffic laws. Many of them, driving an electric vehicle for which licence and registration are not required, are inexperienced and unqualified. Drinking and driving is also common.  

If you choose to drive in Cuba:

  • do so defensively at all times
  • avoid travelling at night
  • travel in groups when possible
  • never pick up hitchhikers, who have been known to assault drivers

Public transportation

City buses are scarce, overcrowded and poorly maintained. Bus service is not reliable.

Incidents of pickpocketing are frequent.

Tour companies offer good bus service between airports and the all-inclusive resorts. Buses used for organized day trips from hotels are usually in good condition.

Official taxis are generally reliable.

Old-model private vehicles offered as taxis are not equipped with standard safety features. They have no insurance coverage for passengers in case of an accident.

  • Use only registered taxis
  • Avoid flagging a taxi down on the street
  • Never share a taxi with strangers
  • Agree on a fare before departure, as taxis are not equipped with meters

The rail network is comprehensive, connecting most of the island, but it’s unreliable and slow. Train service is limited to Cuban nationals only.

Health incidents

The Government of Canada continues to investigate the potential causes of unexplained health incidents reported by some Canadian diplomatic staff and dependents posted to Havana.

There is no evidence that Canadian travellers to Cuba are at risk.

We do not make assessments on the compliance of foreign domestic airlines with international safety standards.

Information about foreign domestic airlines

Every country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements.

We have obtained the information on this page from the Cuban authorities. It can, however, change at any time.

Verify this information with the  Foreign Representatives in Canada .

Entry requirements vary depending on the type of passport you use for travel.

Before you travel, check with your transportation company about passport requirements. Its rules on passport validity may be more stringent than the country’s entry rules.

Regular Canadian passport

Your passport must be valid for the expected duration of your stay in Cuba.

Passport for official travel

Different entry rules may apply.

Official travel

Passport with “X” gender identifier

While the Government of Canada issues passports with an “X” gender identifier, it cannot guarantee your entry or transit through other countries. You might face entry restrictions in countries that do not recognize the “X” gender identifier. Before you leave, check with the closest foreign representative for your destination.

Other travel documents

Different entry rules may apply when travelling with a temporary passport or an emergency travel document. Before you leave, check with the closest foreign representative for your destination.

Useful links

  • Foreign Representatives in Canada
  • Canadian passports

Tourist visa: required Family visa: required Business visa: required

Tourist card

Canadian tourists travelling to Cuba need a visa, known as tourist card. The tourist card allows you to stay in Cuba for up to 90 days. The tourist card is generally included in holiday packages provided by tour operators or airlines providing direct flights from Canada. If you go to Cuba on your own or transit via another country, you are responsible for obtaining the tourist card from a Cuban government office in Canada. You may also buy it at some airports in Canada and in the United States.

Length of stay

As a Canadian tourist, you may stay in Cuba for up to 6 months.

However, you must obtain an extension of stay if you intend to stay longer than the initial 90-day period allowed by the standard tourist card.

D’Viajeros traveller information portal  – Government of Cuba

Arrival form

You must provide information on your arrival in Cuba via an online form within 72 hours before entering the country.

Once done, you will receive a QR code by email.

You must show an electronic or printed version of the QR code to authorities upon arrival.

Health insurance

You must show proof of valid health insurance to enter Cuba.

All health insurance policies are recognized in Cuba, except those issued by U.S. insurance companies. However, the Cuban immigration authorities will decide which proof of health insurance is acceptable.

Proof of health insurance may be:

  • an insurance policy
  • an insurance certificate
  • a Canadian provincial health insurance card

If you don’t have proof of health insurance or if the proof you present doesn’t satisfy the Cuban immigration authorities, you may have to obtain health insurance from a Cuban insurance company upon arrival. This insurance may have limited coverage. Local authorities may refuse your entry to the country.

Canadian provincial health care coverage provides very limited coverage outside Canada. It won’t pay for medical bills up-front. It does not include air evacuation, and neither does Cuban health insurance.

Cuban authorities won’t let you leave the country with outstanding medical bills, which are payable by credit card only. You will need to remain in Cuba until all debts are paid.

  • Make sure you purchase the best health insurance you can afford
  • Ensure the insurance includes medical evacuation and hospital stays

More on Travel insurance

Other entry requirements

Customs officials will ask you to show them:

  • a return or onward ticket
  • proof of sufficient funds to cover your stay
  • proof that you have a place to stay if arriving with “air only” tickets

Dual citizenship

If you’re both a Canadian and Cuban citizen, you must:

  • present your valid Cuban passport to the immigration authorities to enter Cuba
  • have a valid Canadian passport to return to Canada

If you were born in Cuba, you should contact a Cuban government office in Canada before you leave to ensure compliance with Cuban regulations, regardless of your current citizenship. Failure to do so may result in your being refused entry into Cuba or being detained upon entry.

Canadian permanent residents

You will not be able to leave Cuba if you are a Canadian permanent resident and are without a valid permanent resident card. If your card is lost or stolen, you must contact the Canadian Embassy in Havana to obtain a travel document that will allow you to leave the country. This procedure can take up to 10 working days. Once the document is ready, you'll need to make an appointment with the immigration section of the Canadian Embassy in Havana to collect it before returning to Canada.

Permanent resident travel document: How to apply

Health screening

You may be subjected to a medical screening or interrogation by public health authorities when you enter or exit Cuba, or when reporting for domestic flights.

You may be subject to a mandatory quarantine for medical observation for up to 7 days if local authorities believe that:

  • you have come in contact with a suspected carrier of one of these viruses
  • you’re arriving from a country with a known epidemic

Children and travel

  • Travelling with children

Yellow fever

Learn about potential entry requirements related to yellow fever (vaccines section).

Relevant Travel Health Notices

  • Global Measles Notice - 13 March, 2024
  • Zika virus: Advice for travellers - 31 August, 2023
  • COVID-19 and International Travel - 13 March, 2024

This section contains information on possible health risks and restrictions regularly found or ongoing in the destination. Follow this advice to lower your risk of becoming ill while travelling. Not all risks are listed below.

Consult a health care professional or visit a travel health clinic preferably 6 weeks before you travel to get personalized health advice and recommendations.

Routine vaccines

Be sure that your  routine vaccinations , as per your province or territory , are up-to-date before travelling, regardless of your destination.

Some of these vaccinations include measles-mumps-rubella (MMR), diphtheria, tetanus, pertussis, polio, varicella (chickenpox), influenza and others.

Pre-travel vaccines and medications

You may be at risk for preventable diseases while travelling in this destination. Talk to a travel health professional about which medications or vaccines may be right for you, based on your destination and itinerary. 

Yellow fever   is a disease caused by a flavivirus from the bite of an infected mosquito.

Travellers get vaccinated either because it is required to enter a country or because it is recommended for their protection.

  • There is no risk of yellow fever in this country.

Country Entry Requirement*

  • Proof of vaccination is required if you are coming from or have transited through an airport of a country   where yellow fever occurs.

Recommendation

  • Vaccination is not recommended.
  • Discuss travel plans, activities, and destinations with a health care professional.
  • Contact a designated  Yellow Fever Vaccination Centre  well in advance of your trip to arrange for vaccination.

About Yellow Fever

Yellow Fever Vaccination Centres in Canada * It is important to note that  country entry requirements  may not reflect your risk of yellow fever at your destination. It is recommended that you contact the nearest  diplomatic or consular office  of the destination(s) you will be visiting to verify any additional entry requirements.

There is a risk of hepatitis A in this destination. It is a disease of the liver. People can get hepatitis A if they ingest contaminated food or water, eat foods prepared by an infectious person, or if they have close physical contact (such as oral-anal sex) with an infectious person, although casual contact among people does not spread the virus.

Practise  safe food and water precautions and wash your hands often. Vaccination is recommended for all travellers to areas where hepatitis A is present.

Measles is a highly contagious viral disease. It can spread quickly from person to person by direct contact and through droplets in the air.

Anyone who is not protected against measles is at risk of being infected with it when travelling internationally.

Regardless of where you are going, talk to a health care professional before travelling to make sure you are fully protected against measles.

  Hepatitis B is a risk in every destination. It is a viral liver disease that is easily transmitted from one person to another through exposure to blood and body fluids containing the hepatitis B virus.  Travellers who may be exposed to blood or other bodily fluids (e.g., through sexual contact, medical treatment, sharing needles, tattooing, acupuncture or occupational exposure) are at higher risk of getting hepatitis B.

Hepatitis B vaccination is recommended for all travellers. Prevent hepatitis B infection by practicing safe sex, only using new and sterile drug equipment, and only getting tattoos and piercings in settings that follow public health regulations and standards.

 The best way to protect yourself from seasonal influenza (flu) is to get vaccinated every year. Get the flu shot at least 2 weeks before travelling.  

 The flu occurs worldwide. 

  •  In the Northern Hemisphere, the flu season usually runs from November to   April.
  •  In the Southern Hemisphere, the flu season usually runs between April and   October.
  •  In the tropics, there is flu activity year round. 

The flu vaccine available in one hemisphere may only offer partial protection against the flu in the other hemisphere.

The flu virus spreads from person to person when they cough or sneeze or by touching objects and surfaces that have been contaminated with the virus. Clean your hands often and wear a mask if you have a fever or respiratory symptoms.

In this destination, rabies is carried by dogs and some wildlife, including bats. Rabies is a deadly disease that spreads to humans primarily through bites or scratches from an infected animal. While travelling, take precautions , including keeping your distance from animals (including free-roaming dogs), and closely supervising children.

If you are bitten or scratched by an animal while travelling, immediately wash the wound with soap and clean water and see a health care professional. Rabies treatment is often available in this destination. 

Before travel, discuss rabies vaccination with a health care professional. It may be recommended for travellers who are at high risk of exposure (e.g., occupational risk such as veterinarians and wildlife workers, children, adventure travellers and spelunkers, and others in close contact with animals). 

Coronavirus disease (COVID-19) is an infectious viral disease. It can spread from person to person by direct contact and through droplets in the air.

It is recommended that all eligible travellers complete a COVID-19 vaccine series along with any additional recommended doses in Canada before travelling. Evidence shows that vaccines are very effective at preventing severe illness, hospitalization and death from COVID-19. While vaccination provides better protection against serious illness, you may still be at risk of infection from the virus that causes COVID-19. Anyone who has not completed a vaccine series is at increased risk of being infected with the virus that causes COVID-19 and is at greater risk for severe disease when travelling internationally.

Before travelling, verify your destination’s COVID-19 vaccination entry/exit requirements. Regardless of where you are going, talk to a health care professional before travelling to make sure you are adequately protected against COVID-19.

Safe food and water precautions

Many illnesses can be caused by eating food or drinking beverages contaminated by bacteria, parasites, toxins, or viruses, or by swimming or bathing in contaminated water.

  • Learn more about food and water precautions to take to avoid getting sick by visiting our eat and drink safely abroad page. Remember: Boil it, cook it, peel it, or leave it!
  • Avoid getting water into your eyes, mouth or nose when swimming or participating in activities in freshwater (streams, canals, lakes), particularly after flooding or heavy rain. Water may look clean but could still be polluted or contaminated.
  • Avoid inhaling or swallowing water while bathing, showering, or swimming in pools or hot tubs. 

Travellers' diarrhea is the most common illness affecting travellers. It is spread from eating or drinking contaminated food or water.

Risk of developing travellers' diarrhea increases when travelling in regions with poor standards of hygiene and sanitation. Practise safe food and water precautions.

The most important treatment for travellers' diarrhea is rehydration (drinking lots of fluids). Carry oral rehydration salts when travelling.

Typhoid   is a bacterial infection spread by contaminated food or water. Risk is higher among children, travellers going to rural areas, travellers visiting friends and relatives or those travelling for a long period of time.

Travellers visiting regions with a risk of typhoid, especially those exposed to places with poor sanitation, should speak to a health care professional about vaccination.  

Salmonellosis is a common illness among travellers to this country. It can be spread through contaminated food or beverages, such as raw or undercooked poultry and eggs, as well as fruits or vegetables.

Practice safe food and water precautions . This includes only eating food that is properly cooked and still hot when served.

Pregnant women, children under 5 years of age, those over 60 years of age, and those with weakened immune systems are at greater risk of becoming seriously ill.

Most people recover on their own without medical treatment and from proper rehydration (drinking lots of fluids).

  • Carry oral rehydration salts when travelling.

Travellers with severe symptoms should consult a health care professional as soon as possible.

Insect bite prevention

Many diseases are spread by the bites of infected insects such as mosquitoes, ticks, fleas or flies. When travelling to areas where infected insects may be present:

  • Use insect repellent (bug spray) on exposed skin
  • Cover up with light-coloured, loose clothes made of tightly woven materials such as nylon or polyester
  • Minimize exposure to insects
  • Use mosquito netting when sleeping outdoors or in buildings that are not fully enclosed

To learn more about how you can reduce your risk of infection and disease caused by bites, both at home and abroad, visit our insect bite prevention page.

Find out what types of insects are present where you’re travelling, when they’re most active, and the symptoms of the diseases they spread.

There is a risk of chikungunya in this country.  The risk may vary between regions of a country.  Chikungunya is a virus spread through the bite of an infected mosquito. Chikungunya can cause a viral disease that typically causes fever and pain in the joints. In some cases, the joint pain can be severe and last for months or years.

Protect yourself from mosquito bites at all times. There is no vaccine available for chikungunya.

  • In this country,   dengue  is a risk to travellers. It is a viral disease spread to humans by mosquito bites.
  • Dengue can cause flu-like symptoms. In some cases, it can lead to severe dengue, which can be fatal.
  • The level of risk of dengue changes seasonally, and varies from year to year. The level of risk also varies between regions in a country and can depend on the elevation in the region.
  • Mosquitoes carrying dengue typically bite during the daytime, particularly around sunrise and sunset.
  • Protect yourself from mosquito bites . There is no vaccine or medication that protects against dengue.

Zika virus is a risk in this country. 

Zika virus is primarily spread through the bite of an infected mosquito. It can also be sexually transmitted. Zika virus can cause serious birth defects.

During your trip:

  • Prevent mosquito bites at all times.
  • Use condoms correctly or avoid sexual contact, particularly if you are pregnant.

If you are pregnant or planning a pregnancy, you should discuss the potential risks of travelling to this destination with your health care provider. You may choose to avoid or postpone travel. 

For more information, see Zika virus: Pregnant or planning a pregnancy.

Animal precautions

Some infections, such as rabies and influenza, can be shared between humans and animals. Certain types of activities may increase your chance of contact with animals, such as travelling in rural or forested areas, camping, hiking, and visiting wet markets (places where live animals are slaughtered and sold) or caves.

Travellers are cautioned to avoid contact with animals, including dogs, livestock (pigs, cows), monkeys, snakes, rodents, birds, and bats, and to avoid eating undercooked wild game.

Closely supervise children, as they are more likely to come in contact with animals.

Person-to-person infections

Stay home if you’re sick and practise proper cough and sneeze etiquette , which includes coughing or sneezing into a tissue or the bend of your arm, not your hand. Reduce your risk of colds, the flu and other illnesses by:

  •   washing your hands often
  • avoiding or limiting the amount of time spent in closed spaces, crowded places, or at large-scale events (concerts, sporting events, rallies)
  • avoiding close physical contact with people who may be showing symptoms of illness 

Sexually transmitted infections (STIs) , HIV , and mpox are spread through blood and bodily fluids; use condoms, practise safe sex, and limit your number of sexual partners. Check with your local public health authority pre-travel to determine your eligibility for mpox vaccine.  

Medical services and facilities

Good health care is limited in availability.

The health system is government-owned. The Cuban government operates hospitals and clinics throughout the island.

Medical professionals are generally adequately trained. However, facilities are in poor condition. They lack basic drugs, medical supplies and equipment. Hygiene practices may be inadequate.

Medical services are also available at most hotels and international clinics located in resort areas, where doctors and nurses provide initial emergency medical care reserved for foreigners. Health care provided in those clinics is usually better than services offered in public facilities.

Mental health care facilities are extremely limited. There are no hotlines available for this type of care in the country.

Emergency and ambulance services are limited. Response times may be slow, especially outside tourist areas.

Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.

Travel health and safety

 Many prescription medications may not be available in Cuba.

If you take prescription medication, you’re responsible for determining their legality in the country.

  • Bring enough of your medication with you
  • Always keep your medication in the original container
  • Pack your medication in your carry-on luggage
  • Carry a paper and an electronic copy of your prescriptions

Cuba faces severe medicine shortages, including antibiotics and common pain killers. In addition of your prescription medication, you should also bring your own basic medicine in sufficient quantities to last beyond the length of your intended stay.

Public health authorities implement insect control measures including periodic fumigation and aerial spraying.

  • Consult your doctor before traveling to see if the situation could affect you, especially if you suffer from respiratory ailments
  • Stay away from a nearby fumigation process

Death abroad

Standards of mortuary services in Cuba differ from those in Canada. Cultural and religious beliefs are not taken into consideration. Autopsies are mandatory.

There is one funeral home and one morgue in the country which cater to foreigners. Both are located in Havana. Only these facilities have the authorization to issue appropriate documentation to accompany human remains. Timelines for the repatriation of human remains are long and costly.

The capacity for refrigeration is limited, as well as the availability of coffins and urns. Embalming materials and techniques are unlike those in Canada. Embalming may not be an option in some circumstances.

Ensure your insurance includes coverage for the repatriation of human remains.

Death Abroad Factsheet

Keep in Mind...

The decision to travel is the sole responsibility of the traveller. The traveller is also responsible for his or her own personal safety.

Be prepared. Do not expect medical services to be the same as in Canada. Pack a   travel health kit , especially if you will be travelling away from major city centres.

You must abide by local laws.

Learn about what you should do and how we can help if you are arrested or detained abroad .

Transfer to a Canadian prison

Canada and Cuba accede the Treaty between the Government of Canada and the Government of the Republic of Cuba on the Serving of Penal Sentences. This enables a Canadian imprisoned in Cuba to request a transfer to a Canadian prison to complete a sentence. The transfer requires the agreement of both Canadian and Cuban authorities. This process can take a long time, and there is no guarantee that the transfer will be approved by either or both sides.

Cuban criminal justice

The criminal justice system in Cuba differs significantly from that in Canada. Charges are not laid until the investigation is complete. If you’re arrested in Cuba, you will likely be detained during the entire period of investigation. You should expect long delays to resolve your case. You will not be allowed to leave the country during this period.

Cuba’s constitution allows the death penalty, but since 2003, the country has effectively had a moratorium on carrying out death sentences.

Investments

Private property rights in Cuba are strictly controlled. Only Cubans and permanent residents can buy a property in Cuba or register a privately owned vehicle. Be wary of strangers or acquaintances offering to purchase these items on your behalf. If you plan on making investments in Cuba, seek legal advice in Canada and Cuba. Do so before making commitments. Related disputes could take time and be costly to resolve.

Penalties for possession, use or trafficking of illegal drugs are severe. Convicted offenders can expect lengthy prison sentences.

  • Pack your own luggage and monitor it closely at all times
  • Don’t transport other people’s packages, bags or suitcases

Drugs, alcohol and travel

Child sex tourism

It's a serious criminal offence to have sex with minors in Cuba.

Local authorities are actively working to prevent child sex tourism. Tourists, including Canadians, have been convicted of offences related to the corruption of minors aged 16 and under.

Prison sentences for this type of crime range from 7 to 25 years. Release on bail before trial is unlikely.

Child Sex Tourism: It’s a Crime

 To get married in Cuba, you must provide several documents including:

  • your birth certificate
  • a copy of your passport
  • your decree absolute certificate if divorced
  • a death certificate for your spouse and a marriage certificate if widowed
  • an affidavit of your single status if you have never been married before

All documents must be translated into Spanish, certified, authenticated and legalised by the Embassy of Cuba in Canada.

 Consult the Embassy of Cuba in Canada if you wish to marry in Cuba, including to a Cuban national.

  • Foreign diplomatic missions and consulates in Canada
  • Marriage overseas factsheet

Drones are prohibited.

They will be confiscated by the authorities upon entry.

Photography

Professional photographers require a visa to work in Cuba. They may also need a permit to import their equipment.

It’s forbidden to photograph, including with drones:

  • military and police installations or personnel
  • harbour, rail and airport facilities

Military zones and any other restricted or heavily guarded areas are not always identified.

Identification

Authorities may request to see your ID at any time.

  • Keep a photocopy of your passport in case it’s lost or seized
  • Keep a digital copy of your ID and travel documents

Dual citizenship is not legally recognized in Cuba.

If local authorities consider you a citizen of Cuba, they may refuse to grant you access to Canadian consular services. This will prevent us from providing you with those services.

Travellers with dual citizenship

International Child Abduction

The Hague Convention on the Civil Aspects of International Child Abduction is an international treaty. It can help parents with the return of children who have been removed to or retained in certain countries in violation of custody rights. It does not apply between Canada and Cuba.

If your child was wrongfully taken to, or is being held in Cuba by an abducting parent:

  • act as quickly as you can
  • consult a lawyer in Canada and in Cuba to explore all the legal options for the return of your child
  • report the situation to the nearest Canadian government office abroad or to the Vulnerable Children’s Consular Unit at Global Affairs Canada by calling the Emergency Watch and Response Centre.

If your child was removed from a country other than Canada, consult a lawyer to determine if The Hague Convention applies.

Be aware that Canadian consular officials cannot interfere in private legal matters or in another country’s judicial affairs.

  • International Child Abduction: A Guidebook for Left-Behind Parents
  • Canadian embassies and consulates by destination
  • Emergency Watch and Response Centre

Imports and exports

Personal effects and medicine.

Tourists are allowed to enter Cuba with personal effects but items entering the country for donations may be subject to import rules. They could be seized and taxed in accordance with local legislation. This includes:

  • new or used material goods
  • personal care products
  • medications

Cuban customs officials have the authority to decide what they deem to be for the tourist's personal use. They may apply steep tariffs for personal baggage exceeding the allowable weight.

You may export:

  • up to 20 cigars without documentation
  •  up to 50 cigars if they are in their original container, closed and sealed with the official hologram

If exceeding these amounts, you must provide a guarantee of origin certificate.

Failure to comply with this regulation will lead to the seizure of the cigars without compensation.

Art objects

Art objects, including artifacts and paintings purchased in Cuba, must be accompanied by an export permit. It’s usually provided by state-owned galleries.

In the absence of such a permit, items must be registered with the Registro Nacional de Bienes Culturales.

Ministry of Culture – Government of Cuba

Electronic devices

Electronic devices with GPS technology may be confiscated upon entry and returned upon departure.

Satellite telephones are forbidden.

Electronic cigarettes and personal vaporizers

You cannot bring electronic cigarettes or personal vaporizers to Cuba.

Customs officials will seize these items upon arrival.

Black market

Street vendors may offer you black-market goods, such as cigars, or ask to change dollars for Cuban currency.

Engaging in black-market transactions is illegal and can lead to difficulties with the Cuban authorities.

Cuban Customs Administration  – Government of Cuba

Boat traffic

The U.S. government closely monitors boat traffic in the Straits of Florida. It will seize any vessel not bearing a licence from the Office of Foreign Assets Control (OFAC) if it believes it’s headed for Cuba.

You’re subject to these measures if you dock your Canadian-registered boat in Florida. You’ll be exempted if you are simply en route to Cuba via the U.S.

If travelling by boat to Cuba from the US:

  • Make sure to know the regulation related to docking and port controls
  • Expect thorough search and interrogations

You should carry an international driving permit.

International Driving Permit

Traffic accidents

Traffic accidents have led to arrest and detentions of Canadians in the past.

Accidents resulting in death or injury are treated as crimes. The onus is on the driver to prove innocence. If you’re found to bear responsibility in a traffic accident resulting in serious injury or death, you may face up to 10 years in prison.

If you’re involved in an accident:

  • don’t leave the scene
  • don’t move your vehicle
  • call the police

While car insurance is mandatory for foreign drivers and foreign-registered vehicles, it's not for Cuban citizens. As a result, most local drivers don't carry a car insurance. You shouldn’t expect compensation for vehicle damage or personal injury from a Cuban driver following a car accident.

Vehicle rentals

Car insurance coverage in Cuba differs from that in Canada.

Rental agencies are government-controlled. If you’re found to be at fault in an accident, the rental agency will nullify your coverage and seek compensation to cover the cost of repairs.

Cuban authorities can prohibit you from leaving the country unless the rental agency receives payment or until all claims associated with an accident are settled.

Contract agreements don’t cover occasional drivers. As a result, the signatory is responsible for all people driving the vehicle.

  • Be cautious if you rent a vehicle in Cuba
  • Avoid renting a scooter; thieves target them and you may be responsible for the cost of its replacement
  • Make sure to obtain a receipt when returning a rental vehicle

The currency of Cuba is the Cuban peso (CUP).

Credit cards issued by U.S. financial institutions or affiliated with U.S. banks are not accepted in Cuba.

Canadian credit cards are increasingly accepted at restaurants and hotels. However, the system is unreliable and bank cards may not work or may stop working without notice.

ATMs are rare and also unreliable. Each withdrawal is limited to 5 000 CUP, when possible.

You may obtain credit card cash advances at banks, hotels or a state-run exchange bureau, but in CUP only.

When travelling to Cuba, you should plan to bring enough currency to cover the duration of your stay. You should also plan for small bank notes to facilitate daily transactions such as, street food, taxis and tips.  

You can easily exchange Canadian and American dollars, as well as euros for CUP at:

  • the money exchange bureaus in Cuba’s international airports
  • major hotels
  • official exchange bureaus

It’s illegal to change money on the street or anywhere else other than authorized entities.

You cannot go through Cuban customs with more than 5 000 CUP.

Hurricane season

Hurricanes usually occur from mid-May to the end of November. During this period, even small tropical storms can quickly develop into major hurricanes.

These severe storms can put you at risk and hamper the provision of essential services.

If you decide to travel to a coastal area during the hurricane season:

  • know that you expose yourself to serious safety risks
  • be prepared to change your travel plans on short notice, including cutting short or cancelling your trip
  • stay informed of the latest regional weather forecasts
  • carry emergency contact information for your airline or tour operator
  • follow the advice and instructions of local authorities
  • Tornadoes, cyclones, hurricanes, typhoons and monsoons
  • Large-scale emergencies abroad
  • Active storm tracking and hurricane watches and warnings  - United States’ National Hurricane Center

Rainy season

The rainy season extends from April to October.

Seasonal flooding can hamper overland travel and reduce the delivery of essential services. Roads may become impassable due to mudslides and landslides. Bridges, buildings, and infrastructure may be damaged.

Earthquakes

Cuba is located in an active seismic zone.

Earthquakes may occur. Even minor earthquakes can cause significant damage.

In the event of an earthquake:

  • monitor local media to stay informed of the evolving situation
  • follow the instructions of local authorities, including evacuation orders
  • Earthquakes – What to Do?
  • Latest earthquakes  - U.S. Geological Survey

Local services

In case of emergency, dial:

  • police: 106
  • medical assistance: 104
  • firefighters: 105

Consular assistance

For emergency consular assistance, call the Embassy of Canada to Cuba, in Havana, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

The decision to travel is your choice and you are responsible for your personal safety abroad. We take the safety and security of Canadians abroad very seriously and provide credible and timely information in our Travel Advice to enable you to make well-informed decisions regarding your travel abroad.

The content on this page is provided for information only. While we make every effort to give you correct information, it is provided on an "as is" basis without warranty of any kind, expressed or implied. The Government of Canada does not assume responsibility and will not be liable for any damages in connection to the information provided.

If you need consular assistance while abroad, we will make every effort to help you. However, there may be constraints that will limit the ability of the Government of Canada to provide services.

Learn more about consular services .

Risk Levels

  take normal security precautions.

Take similar precautions to those you would take in Canada.

  Exercise a high degree of caution

There are certain safety and security concerns or the situation could change quickly. Be very cautious at all times, monitor local media and follow the instructions of local authorities.

IMPORTANT: The two levels below are official Government of Canada Travel Advisories and are issued when the safety and security of Canadians travelling or living in the country or region may be at risk.

  Avoid non-essential travel

Your safety and security could be at risk. You should think about your need to travel to this country, territory or region based on family or business requirements, knowledge of or familiarity with the region, and other factors. If you are already there, think about whether you really need to be there. If you do not need to be there, you should think about leaving.

  Avoid all travel

You should not travel to this country, territory or region. Your personal safety and security are at great risk. If you are already there, you should think about leaving if it is safe to do so.

Cuba to quarantine travelers amid COVID-19 surge

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Coronavirus disease (COVID-19) outbreak in Havana

Reporting by Marc Frank; Editing by Steve Orlofsky

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Havana Times

New Requirements for Travelers to Cuba as of Jan. 23

covid 19 cuba travel

Cuba implements digital form for in advance visitors Customs declarations as well as personal and flight information

By El Toque

HAVANA TIMES – The Cuban government will require, as of January 23, 2023, a digital customs declaration for travelers entering the country. The declaration is part of a more extensive digital form (which also contains immigration and health information) that will be mandatory for visitors, both Cubans and foreigners.st

The digital form called D’ VIAJEROS ―which had been on test since November 2022― was definitively implemented by the Ministry of Transportation. The form is intended to replace the old paper affidavit format that passengers arriving in Cuba must fill out.

The questions on the form are designed to obtain advance information from those who need to enter Cuba and must be completed 48 hours before the trip in order to be shown, in the form of a QR code, to the airline and border authorities. The form can be accessed thr: https://dviajeros.mitrans.gob.cu/inicio

D’ VIAJEROS demands a series of mandatory data and other things of an optional nature. In its filling out, the visitor will find five sections: one is Customs; another to provide general information (name, surname, gender -it only allows you to choose between male and female-, country of birth, residence and travel document or passport); another for immigration information (arrival date, flight number, point of entry to Cuba and reasons for the trip); another for health data related to COVID-19; and finally the declaration of veracity of the data, which warns that “any omission or inaccuracy violates the provisions of the Cuban authorities.”

Changes in Customs regulations: personal baggage and parcel shipment

Back on August 15, 2022, new measures for the non-commercial importation and shipment of packages to Cuba entered into force. What are the main changes with the new requirements?

After filling out the online form, the site will generate a QR code that will be sent to the email that the passenger provides to the system. The traveler must keep the code in print or on their phone, since the airline’s representatives will request it prior to boarding and, in Cuba, the immigration and customs authorities will request it after arrival.

Cuban Customs approved the use of D’ VIAJEROS to collect the information that the institution needs from each person who enters the country. In the regulations, the institution agreed that the customs declaration, contained in D’ VIAJEROS, will also be available in paper format when the visitor does not have, for some reason, the online form.

The data that will be required on a mandatory basis are: the passenger’s general data, the airline flight data and the list of items to be imported, equipment or others, their quantity and value, and if they have technical authorization from the Ministry of Communications to import telecommunications equipment.

The amount of foreign currency that is brought in is also declared, but only if the amount exceeds five thousand dollars or other currencies or equivalent payment instruments. The possession of weapons of any kind, ammunition, drugs or substances with a similar effect, live animals, equipment or components for wireless telecommunications, products of animal or vegetable origin, articles for commercial purposes, cultural goods and pornography must be declared.

In a press conference, covered by the Cuban News Agency, directors of Cuban Aviation, Customs and the Ministries of Public Health and Tourism specified that the new platform will “facilitate and improve the experience of travelers in their transit through immigration, customs, and public health services, contributes to health controls, reduces the exchange of documents with the authorities, and speeds up procedures at the different air terminals by providing advance information.”

Read more from Cuba here on Havana Times

  • River at Sunset in Matanzas, Cuba – Photo of the Day
  • The Communist Party of Cuba’s Best Factory

2 thoughts on “ New Requirements for Travelers to Cuba as of Jan. 23 ”

and what EXACTLY are the questions that relate to covid vaccines? is a negative pcr test required to board an airplane into cuba?

Anyone who knows how things work in Cuba also know the official justification for this digital change is a pile of horse manure.

Comments are closed.

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Cuba’s Reopening Plan Only Allows Tourists on Specific Small Islands, Away From Locals

International visitors will only be able to visit the Cuban Keys including Cayo Largo, Cayo Coco, Cayo Guillermo, and Cayo Santa María.

covid 19 cuba travel

Cuba’s plan to reboot tourism after its coronavirus lockdown involves sending tourists to five islands and keeping them separated from locals at all-inclusive resorts.

Tourists will board charter flights to the islands or central Cuba, where they will immediately take COVID-19 tests. Those whose tests return negative will be able to proceed to their hotels, The Associated Press reported .

Visitors taking a bus from central Cuba will not be able to get off until they've reached their hotel and are not allowed to rent cars or take trips outside of resort areas. At each hotel, a medical team will follow up on each traveler’s health.

Hotel staff will also undergo testing, isolating themselves after working seven-day shifts. Travelers who test positive for COVID-19 will be isolated.

Commercial flights will only be allowed once Cuba enters its third phase of lifting lockdown. The U.S. Embassy in Havana said that airports will likely remain closed until August 1.

Locals will not be allowed to visit the resorts unless they are working there.

“New measures are being studied [which] will affect the maritime and air transport, accommodation and entertainment areas which will include surveillance measures not only for travelers but also people who assist them,” the Ministry of Tourism wrote in a blog post.

Many other Caribbean islands are reopening to tourists this month , although no other country has enacted rules like Cuba that separate visitors and locals.

Cuba reported a total of 2,341 confirmed cases of COVID-19 and 86 deaths, according to data from Johns Hopkins University . The country is now only reporting single digits of new cases per day. The only information about coronavirus in Cuba has been released by state-run media or the government. Foreign and independent journalists are not allowed to visit hospitals or funeral homes without prior authorization.

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Airlines will now be required to give automatic cash refunds for canceled and delayed flights

FILE - Passenger drop off their baggage at United Airlines in C Terminal at George Bush Intercontinental Airport, Thursday, Dec. 21, 2023, in Houston. The Biden administration issued final rules Wednesday, April 24, 2024, to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or canceling a reservation. (Brett Coomer/Houston Chronicle via AP, File)

FILE - Passenger drop off their baggage at United Airlines in C Terminal at George Bush Intercontinental Airport, Thursday, Dec. 21, 2023, in Houston. The Biden administration issued final rules Wednesday, April 24, 2024, to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or canceling a reservation. (Brett Coomer/Houston Chronicle via AP, File)

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The Biden administration issued final rules Wednesday to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or canceling a reservation.

The Transportation Department said airlines will be required to provide automatic cash refunds within a few days for canceled flights and “significant” delays.

Under current regulations, airlines decide how long a delay must last before triggering refunds. The administration is removing that wiggle room by defining a significant delay as lasting at least three hours for domestic flights and six hours for international ones.

Airlines still will be allowed to offer another flight or a travel credit instead, but consumers can reject the offer.

FILE - American Airlines planes sit on the tarmac at Terminal B at LaGuardia Airport, Jan. 11, 2023, in New York. American Airlines is raising bag fees and pushing customers to buy tickets directly from the airline if they want to earn frequent-flyer points. American said Tuesday, Feb. 20, 2024, that checking a bag on domestic flights will rise from $30 now to $35 online, and it'll be $40 if purchased at the airport. (AP Photo/Seth Wenig, File)

The rule will also apply to refunds of checked-bag fees if the bag isn’t delivered within 12 hours for domestic flights or 15 to 30 hours for international flights. And it will apply to fees for things such as seat selection or an internet connection if the airline fails to provide the service.

Complaints about refunds skyrocketed during the COVID-19 pandemic, as airlines canceled flights and, even when they didn’t, many people didn’t feel safe sharing a plane cabin with other passengers.

Airlines for America, a trade group for large U.S. carriers, noted that refund complaints to the Transportation Department have fallen sharply since mid-2020. A spokesperson for the group said airlines “offer a range of options — including fully refundable fares — to increase accessibility to air travel and to help customers make ticket selections that best fit their needs.”

The group said the 11 largest U.S. airlines issued $43 billion in customer refunds from 2020 through 2023.

The Transportation Department issued a separate rule requiring airlines and ticket agents to disclose upfront what they charge for checked and carry-on bags and canceling or changing a reservation. On airline websites, the fees must be shown the first time customers see a price and schedule.

The rule will also oblige airlines to tell passengers they have a guaranteed seat they are not required to pay extra for, although it does not bar airlines from charging people to choose specific seats. Many airlines now charge extra for certain spots, including exit-row seats and those near the front of the cabin.

The agency said the rule will save consumers more than $500 million a year.

Airlines for America said its members “offer transparency and vast choice to consumers” from their first search.

The new rules will take effect over the next two years. They are part of a broad administration attack on what President Joe Biden calls “junk fees.” Last week, Transportation Secretary Pete Buttigieg announced that his department will let state officials in 15 states help enforce federal airline consumer protection laws .

covid 19 cuba travel

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Supreme Court of Canada to hear appeal of N.L.'s COVID-19 travel ban

A man walks by the Supreme Court of Canada building in Ottawa.

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The Supreme Court of Canada has agreed to hear an appeal related to Newfoundland and Labrador's decision to close its borders early in the COVID-19 pandemic. 

The case, which was launched by Kim Taylor of Nova Scotia and backed by the Canadian Civil Liberties Association, claimed the province's travel ban was unconstitutional. 

Taylor was barred from travelling home to Newfoundland and Labrador on May 5, 2020, to attend her mother's funeral.

It was dismissed in September 2020, and the province's appeals court declined to hear Taylor's appeal in 2023. The Supreme Court of Canada, however, announced on Thursday that it has granted the final appeal to proceed.

Mixed views on charter rights

The province closed its borders to outside travellers on April 29, 2020.

Residents of Newfoundland and Labrador were allowed to come home, but anyone else wanting to come into the province would require approval from the office of Chief Medical Officer of Health Janice Fitzgerald. 

Taylor's lawyers argued these rules violated Section 6 of the Charter of Rights and Freedoms, which gives Canadians the right to travel freely across the country.

The province's lawyers argued in response that the travel ban was covered by Section 1, which states the Charter is subject to "reasonable limits," suggesting the pandemic was enough to overrule Canadian's rights to travel freely.

Newfoundland and Labrador Supreme Court Justice Donald Burrage ruled the travel ban did violate Section 6 but agreed the province was within its reasonable limits. 

The Newfoundland and Labrador Court of Appeal declined to hear the first appeal in 2023, stating it was moot due to the fact that the travel ban was no longer in place. 

Download our  free CBC News app  to sign up for push alerts for CBC Newfoundland and Labrador.  Click here to visit our landing page .

China’s Golden Week Holiday: What’s Driving Outbound Travel

Peden Doma Bhutia , Skift

April 24th, 2024 at 3:30 AM EDT

Understanding what Chinese travelers want is crucial for stakeholders in the tourism industry to tailor offerings and experiences that match these changing preferences.

Peden Doma Bhutia

Destinations in the Middle East are emerging as favorites for China’s upcoming May Day holiday, commonly known as Golden Week.

Overall outbound travel from China during this year’s holiday is still lagging behind 2019 levels by 13%. But travel to the United Arab Emirates (UAE) has surged by 66%, and Turkey has experienced a significant growth of 56%, according to ticket sales data from ForwardKeys.

covid 19 cuba travel

Increased seat capacity from Africa and the Middle East, which is set to expand by 75% in the second quarter, has led to this surge in travel.

Corresponding increases in seat capacity to China have backed the travel growth rates of 56% to Turkey, 19% to Italy, and 12% to the UK.

Last month, Trip.com, China’s biggest online travel agency, announced record bookings in Abu Dhabi, exceeding 57,000 room nights over the past 12 months. From 2022 to 2023, outbound travel orders across all products from Chinese travelers to the UAE surged by more than threefold.

Chinese outbound travel to Middle East had already reached pre-pandemic levels during the Chinese New Year period in February.

Pre-Pandemic Travel Patterns

ForwardKeys anticipates that the May holiday will witness notable travel peaks around April 27 and May 1, closely resembling pre-pandemic travel patterns.

In the Asian region, Malaysia has emerged as the top-performing destination for Chinese travelers, with flight bookings currently 42% ahead of 2019 levels. Because of more lenient visa policies, including visa-free travel to Malaysia and Singapore, and streamlined procedures for South Korea, travel to these destinations is expected to surpass 2019 levels in May.

These findings align with insights from Dragon Trail’s Chinese Traveler Sentiment Report , releasing later on Wednesday. According to the report, visa-free policies, direct flights, and simplified application procedures are also making outbound travel more appealing and accessible.

According to ForwardKeys, a notable shift in passenger profiles is the decrease in group travellers, which has dropped by 53% compared to 2019 levels. In contrast, solo travellers are showing a strong interest in exploring Asian destinations, with a 9% increase.

The Dragon Trail report also highlights growing preference for independent travel among Chinese tourists. Travelers also prefer, semi-self-guided travel and boutique groups of 6-10 people, which offer flexibility and convenience.

Value-Oriented Approach

Along with flexibility and convenience, Chinese travelers are also seeking relaxation and comfort in their trips.

Amidst the challenges posed by the Covid-19 pandemic and China’s economic downturn in 2023, Chinese travelers are prioritizing relaxation and comfort in their trips.

The economic pressures have led to a value-oriented approach to travel planning, with a majority carefully considering their spending to maximize value and opting for affordable travel options.

Around 20% of respondents who said they would not travel outbound in 2024 cite limited income as a barrier. Only a small percentage (11%) are willing to pay a premium for superior products and services.

Most travelers allocate less than 20% of their income for travel, with budgets typically ranging from RMB10,000 to RMB30,000 for upcoming trips.

covid 19 cuba travel

Despite budget-consciousness, shopping remains an integral part of outbound travel, with more than two-thirds of travelers spending a minimum of RMB2,000 (US$276) per trip. Local foods and souvenirs are the primary shopping categories, followed by cosmetics, clothing, shoes and bags.

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Tags: asia monthly , budget travel , china , china outbound , golden week , middle east , shopping , turkey , uae

Photo credit: Overall outbound travel from China during this year's May holiday is 13% behind 2019. Florence Lo / Reuters

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  2. Good news for travel enthusiasts as Cuba finally welcomes tourists after months of COVID-19

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  3. Cuba COVID-19 Entry Requirements Travelers Need To Know

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COMMENTS

  1. COVID-19 Information

    In the event of an emergency, U.S. citizens can contact the U.S. Embassy's Consular Section by phone at +53-7-839-4100 or email at [email protected]. U.S. Embassy Havana offers U.S. citizen services, emergency nonimmigrant visa services, and limited immigrant visa services. Local Resources:

  2. Cuba Travel Advisory

    Travel Advisory. January 5, 2024. Cuba - Level 2: Exercise Increased Caution. C. Reissued with updates to crime information. Exercise increased caution in Cuba due to crime. Country Summary: Petty crime is a threat for tourists in Cuba. Also, violent crime, including armed robbery and homicide, sometimes occurs in Cuba.

  3. International Travel to and from the United States

    Protect yourself and others from COVID-19: Get up to date with your COVID-19 vaccines before you travel.; Consider getting tested before travel.; Follow CDC's recommendations for wearing masks in travel and public transportation settings.; Get tested after arrival.; Countries may have their own entry and exit requirements.; ALL travelers 2 years and older: If you are flying to the U.S. from ...

  4. Cuba International Travel Information

    Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays). See the State Department's travel website for the Worldwide Caution and Travel Advisories.

  5. Cuba Reopening to Vaccinated Travelers Without Quarantine

    Cuba is almost ready to welcome you back for a vacation. The Caribbean nation is set to ease its COVID-19 travel restrictions in the coming weeks, allowing visitors to bypass quarantine so long as ...

  6. Visiting Cuba during COVID-19: what travel is like there now Lonely

    This time was different. Cuba had reopened countrywide for tourism on November 15, 2021, and active COVID-19 cases - after a nasty summer spike - now numbered in the low hundreds. Despite whispers of the emerging Omicron variant (which hadn't reached Cuba when I visited in early December), the country had achieved the second-highest ...

  7. Everything you need to know about visiting Cuba

    Cuba travel expert Brendan Sainsbury describes his first time back to the island since the pandemic began. Here's what you need to know about visiting Cuba. ... While no system is fool-proof and COVID-19 has a nasty way of eking its way into anywhere and everywhere, Cuba's reopening has proved to be unique and relatively low-risk. Two months ...

  8. Now largely vaccinated, Cubans prepare to welcome visitors

    Students wearing masks as a precaution amid the spread of COVID-19 attend their first day of school after months without face-to-face classes in Havana, Cuba, Monday, Nov. 8, 2021. As Cuba approaches the announced date of Nov. 15 for the reopening of the entire country to the world, getting children back to school is one of its priorities.

  9. Cuba will impose new travel restrictions following rise in Covid-19 cases

    Cuba will restrict international flights coming from several countries and tighten border restrictions starting Jan. 1, 2021 after a rise in new coronavirus cases in the island, according to the ...

  10. Cuba

    Johns Hopkins experts in global public health, infectious disease, and emergency preparedness have been at the forefront of the international response to COVID-19. This Project is supported by Bloomberg Philanthropies and the Stavros Niarchos Foundation (SNF). Cuba - COVID New Cases, Deaths, Testing Data - Johns Hopkins Coronavirus Resource Center.

  11. 'There's no one': Cuba is suffering from tourism's standstill

    Alejandro, the driver of a classic 1954 Chevy convertible who asked we not use his last name, is just one Cuban who works in the tourism industry and is feeling the pain. "There's no one ...

  12. Cuba's Covid-19 Protocols for Travelers as 2022 Begins

    January 1, 2022. Read this if you are planning to travel to the island in the near future. Photo by Juan Suarez. HAVANA TIMES - As new Covid-19 cases began to rise in recent days, official Cuban media announced new rules for travelers arriving to the island as of January 5, 2022. We bring you the report published by the Cuba Travel Network.

  13. Travel Advisory: U.S. Embassy Havana, Cuba

    Cuba - Level 3 - Reconsider Travel. Reconsider travel to Cuba due to COVID-19.Exercise increased caution in Cuba due to demonstrable and sometimes debilitating injuries to members of our diplomatic community resulting in the drawdown of embassy staff. Read the Department of State's COVID-19 page before you plan any international travel. ...

  14. Travel advice and advisories for Cuba

    Your passport must be valid for the expected duration of your stay in Cuba. Passport for official travel. Different entry rules may apply. ... It is recommended that all eligible travellers complete a COVID-19 vaccine series along with any additional recommended doses in Canada before travelling. Evidence shows that vaccines are very effective ...

  15. COVID-19 Information

    The U.S. Department of State updated the Travel Advisory for Cuba on August 6, 2020. Do not travel to Cuba due to COVID-19. Exercise increased caution in Cuba due to demonstrable and sometimes debilitating injuries to members of our diplomatic community resulting in the drawdown of embassy staff. Read the Department of State's COVID-19 page ...

  16. Cuba Will Now Welcome Tourists With Vaccine Proof or Covid PCR Test

    Cuba will open its borders and ease entry requirements next month after vaccinating most of its people with home-grown COVID-19 drugs, allowing it to welcome back overseas visitors and giving a ...

  17. Cuba to quarantine travelers amid COVID-19 surge

    Cuba to quarantine travelers amid COVID-19 surge. A health worker takes a swab sample from a tourist coming from Mexico upon her arrival at the Jose Marti International Airport amid concerns about ...

  18. New Requirements for Travelers to Cuba as of Jan. 23

    Cuba implements digital form for in advance visitors Customs declarations as well as personal and flight information ... residence and travel document or passport); another for immigration information (arrival date, flight number, point of entry to Cuba and reasons for the trip); another for health data related to COVID-19; and finally the ...

  19. COVID-19 pandemic in Cuba

    The COVID-19 pandemic in Cuba was a part of the worldwide pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 ... Residents would be permitted to travel on public or private transport, go to the beach, visit bars and restaurants, and go to recreation centers. ...

  20. Cuba's Reopening Plan Only Allows Tourists on Specific Small ...

    Cuba reported a total of 2,341 confirmed cases of COVID-19 and 86 deaths, according to data from Johns Hopkins University. The country is now only reporting single digits of new cases per day.

  21. On Molokaʻi's Kalaupapa Peninsula, a natural paradise and a medical

    Back in 2020, when the Covid-19 pandemic emerged, daily tours and public access came to a halt. Flash forward to 2024, and all Hawaiʻi public health restrictions have been rescinded.

  22. Biden administration issues new rules on airline fees and refunds

    Airlines still will be allowed to offer another flight or a travel credit instead, but consumers can reject the offer. Related stories ... Complaints about refunds skyrocketed during the COVID-19 pandemic, as airlines canceled flights and, even when they didn't, many people didn't feel safe sharing a plane cabin with other passengers. ...

  23. Airlines Must Now Pay Automatic Refunds for Canceled Flights

    Airlines will now have to provide automatic refunds to travelers if flights are canceled or significantly altered under new US Department of Transportation rules, a significant change for ...

  24. Mandatory Travel Insurance No Longer Required To Visit Bhutan

    The mandatory travel insurance policy was initially implemented during the COVID-19 pandemic to safeguard tourists against unforeseen emergencies, particularly medical expenses related to the virus. However, Bhutan has decided to eliminate this requirement to promote seamless travel and facilitate smoother visa processing for visitors.

  25. Supreme Court of Canada to hear appeal of N.L.'s COVID-19 travel ban

    The Supreme Court of Canada will hear an appeal related to Newfoundland and Labrador's travel ban during the early days of the COVID-19 pandemic. (Adrian Wyld/The Canadian Press) Social Sharing

  26. China's Golden Week Holiday: What's Driving Outbound Travel

    Overall outbound travel from China during this year's holiday is still lagging behind 2019 levels by 13%. ... Amidst the challenges posed by the Covid-19 pandemic and China's economic downturn ...

  27. Travel + Leisure considers Orlando Parramore HQ move

    Travel + Leisure in an unsigned statement to Orlando ... Ushkowitz told OBJ the city's goal is to draw office tenants to downtown as it continues to recover from the Covid-19 pandemic changes to ...

  28. Health Alert

    U.S. - Cuba Migration Talks Held April 12 in Washington; ... test result and documentation from a licensed health care provider or public health official of having recovered from COVID-19 in the 90 days preceding travel. Passengers must also attest, under penalty of law, to having received a negative qualifying test result or to recovery from ...