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CWTSato To Go 4+

Iphone screenshots, description.

Save time and avoid travel surprises with CWTSato To Go™: The smart app for U.S. government travel. Available for CWTSatoTravel U.S. government travelers. Register using your official email address, and check with your organization’s travel management team regarding auto-trip synchronization. Trips will only sync automatically if your government agency has approved this feature Whether you are a road warrior or an occasional traveler, CWTSato To Go keeps you organized, connected and informed while on the move. The app, powered by WorldMate, puts you in control of your travel plans with problem-solving tools and vital services, including itineraries, flight alerts and mobile check-in. Available exclusively to military and civilian government travelers of CWTSatoTravel clients worldwide, including E2 Solutions customers, CWTSato To Go is the only travel app you need. Save time and money with complimentary premium services and features: • Flight notifications, including delays, cancellations and gate changes, are pushed to your device automatically. • Real-time flight status integrates into your trip. • Check in with more than 250 airlines worldwide. • Sync your trips with your calendar. • Search for alternative flight schedules. • Input and save your local CWTSatoTravel office phone number for one-click access to an experienced government travel counselor. • Search the flight status of colleagues arriving on different flights. View all your travel plans in one place: • Trips booked through CWTSatoTravel display and sync automatically. • Forward travel confirmation emails to [email protected] to integrate itineraries and trips made through other channels. • Add meeting information. • Personalize your trip name. Advanced share functions: • Share individual components of your trip or your entire itinerary with your family, friends or co-workers. • Manually type in an email address or select one from your contacts. • Add a personal message to your email before sharing your trip. Access practical tools and destination information: • View maps and driving directions to places in your trips, such as your hotel or car rental return. • Five-day weather forecast for your home city and upcoming trip destination. • Currency converter with daily exchange rate updates. Your data is secure with CWTSato To Go: • CWTSato To Go received an approved mobile security assessment on October 13, 2015 by the U.S. General Services Administration. • Our security program for CWTSato To Go adheres to the Privacy Act, follows FIPS 200, Minimum Security Requirements for Federal Information and Information Systems, and the security controls documented in NIST Special Publication 800-53, Rev.3, Recommended Security Controls for Federal Information Systems and Organizations. Notes: • AVAILABLE EXCLUSIVELY to travelers whose agencies or organizations use CWTSatoTravel as their designated travel management company. • To use this app, you must register with an official government or company email address, and your organization must be a CWTSatoTravel customer. • For a copy of the Voluntary Product Accessibility Template, please email us at [email protected]. • To access a list of frequently asked questions (FAQs), please visit: https://www.cwtsatotogo.com.

Version 2.4.4

Ratings and Reviews

Overall a great improvement for government travel.

The use of this app is overall very helpful. It needs work, though. The password issue is significant, especially you log in while in transit because you flight has been delayed or canceled, to find a prompt to update your password. This is the last thing anyone should have to deal with while in transit. If my connection has been canceled, please allow me the option to pick my alternate flight. Not just automatically re-route to nearest airport. This caused so many more issues. Last, just an opinion. Personnel on official travel are on uncle sam’s dime. Uncle Sam being the American tax payer. We’re always scrutinizing how to appropriately allocate every dime. But it’s absolutely ok to strand 20 active duty personnel in Chicago (for example). Lodging rate $218 a day. Per diem $75 a day, or combined $293 a person per day. That’s over $5800 a day being wasted. There has to be a way of coding personnel on official travel as priority. Oh, and as a closing statement, to benefit of the government. Maybe review airports and figure which ones have issues, like Chicago O’Hare (ORD) and avoid those airports as much as possible. To answer you question, Yes, I’ve been stuck in Chicago more than once for several hours. This most recent adventure, all of our connecting flights were canceled. Now stranded in Chicago for day 2.

Very helpful, except frequent auto log out

Overall the app is great and very helpful. The improvements are very noticeable. The links to the websites are very helpful. The airport maps are useful. The only issue I have with the app is how frequently it logs you out and then you have to go through the whole process of logging back in. When I need to access stuff quickly it’s annoying and doesn’t help when you have bags in your hands trying to juggle the phone and get logged in again just because you close the screen. A feature to add tickets to your digital wallet would be helpful for checking in.

Complete waste of time

I just spent 30 minutes logging in. 30 minutes! I have an account, but forgot the password. So I changed it using the process. It didn’t work. It said it took the new password, but the new password would not work. I believe I tried to change it to one of my past 10 passwords ( HELLO! I’m changing the password because I forgot it, so how am I supposed to know my last 10 passwords in order to choose something different?). It said the password was changed successfully, but it was not. When I finally tried something completely different, it worked right away. At which point I found out that my CWT account is actually under an old email, because the account says I have no travel. So I repeat the process for the old email address. After all this, the app just directs me to the airline’s web site to make a flight change. I needed to change airlines. Thanks for nothing CWTSato. I will be using the individual airline apps from here on out.

App Privacy

The developer, CWTSATO , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info
• Search History

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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CWTSatoVacations Travel Advisors work tirelessly to provide you with the best travel experiences. We’ve cultivated relationships with leading travel suppliers across the globe, which means you have access to our exclusive partnerships and perks – so you can get the most out of every moment of your trip. With CWTSatoVacations, your world starts here.

CWTSatoTravel, the U.S. military and government division of CWT, is the nation's leading provider of travel management and fulfillment services to the U.S. government.

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Chat Functionality Added to CWTSatoTravel.com

Chat is here! To enhance the services we provide to our Military and Government travelers, we are excited to announce that we have added a new chat functionality available to access via desktop or on-the-go via mobile friendly display.

Chat provides our travelers with a quick and easy way to:

• Cancel your trip
• Request a copy of your invoice

To access chat, use the Travel Office Locator . This can also be found on the homepage of CWTSatoTravel.com or by clicking “Find Office” on the top toolbar of the website.

Please use the drop-down functionality to choose your government branch, or enter your agency, organization, unit number or duty station name in the form field.

Once you have found your travel office page and information, click the chat button under “ Chat with a  Representative ” to begin your chat.

Please note that chat is only available at this time for travelers who need to cancel their trip or request an invoice copy. We will continue to service all other inquiries via our phone lines or the forms located within the “Manage Your Travel Plans” section of our Travel Office pages.

We are excited to provide this new functionality for our travelers, minimizing time spent on the phone and managing your travel plans. We understand that your time is valuable and believe implementing chat will allow you to make the most of it.

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Best for Vets in Travel: How CWTSatoTravel became ‘a top military company’

December 19, 2023

Josh Geis (L) and Greg Harkins (R) with a US military veteran at the Best Defense event

When Greg Harkins, CWT’s leader of Defense & Government found out that CWTSatoTravel was recently awarded two prestigious awards for its veteran hiring initiatives it was welcome news. Himself a veteran, Harkins served all over the world for 27 years, sits on the board for Soldier’s Angels , a global network of volunteers that provide aid, comfort and resources to the military and their families and is a member of American Corporate Partners , a mentoring organization that pairs Fortune 500 companies with military personnel looking to transition to life after service. Harkins was mentored through ACP program and now serves as a mentor himself. Through these organizations and other networks, he’s mentored over 100 ex-servicemen and women in the last three years alone.

CWTSatoTravel is recognized in this year’s 2023 Military Times Best for Vets: Employee rankings and as a top Military Friendly company as part of the 2024 Military Friendly Awards. The Military Friendly® Silver Designation is awarded to companies that score within 20% of the 10th ranking Employer in their category. Only a select group of companies achieve this honor.

Harkins brings a deep understanding of the demographic and institution necessary to build a veteran infrastructure that adds value to ESG and a global organization like CWT. 

From national service to customer service

Many of us take our limited knowledge of military life from movies usually involving saluting troops wearing mirrored aviators yet a diverse pool of   200,000 veterans transition from the U.S military to civilian life every year encompassing a vast range of roles with the strategic mindset and analytical nous ideal for a global organization.

Among CWT’s ex-service members are people like Steve Birch, Snr Director PMO. A former lead signal officer for one of the 12 Divisions in the U.S Army he brings his knowledge of communications architecture and technology to CWT’s product and technology team. There’s Dillon McBrady in Enterprise Strategy who worked in planning and strategy in the military and still serves in the National Guard, and Sales Director Casey Moes, “The military boasts the full range of skills and requirements, says Harkins, “In the civilian world you look at the military and don't realize that they have HR, DE&I, technology and finance. There’s every possible function, and at a scale that most civilian organizations could never match. He adds that the reverse can also be true, “I was in the infantry. You have a limited view if you have only engaged with a company as a customer. You have to take a step back and imagine what’s really behind this organization that’s getting you on a plane. I was surprised as I was transitioning out about where CWTSatoTravel, which provides services for U.S military and civilian government agencies, sits in the broader scope of CWT and the travel industry in general. You become part of a much bigger and complex ecosystem.”

ESG starts with the individual

Equal employment opportunity is a central tenet of Environmental, Social and Governance (ESG). For many that means the right to thrive professionally in a flexible and autonomous environment.

Sales Director Casey Moes served for 23 years most recently as a military police officer and has worked in Korea, Italy, Afghanistan and Iraq. When Casey was the US Army’s Africa Director of  Operational Protection Directorate she began looking externally, “The Army is so all encompassing that most folks that have served end up having a lot of their identity wrapped up in it.  This makes the transition harder," says Moes. Skillbridge,  a mentoring and training program of which CWT is a member, allowed her to “dip a toe in the water” to see what value she could bring right away. “When I transitioned about a year and a half ago, I didn’t think I was going to find something that was as fulfilling. Now I have eight-year-old twins. I am present in their life. I am able to honor my commitment to my family, to coach my boys’ soccer team, go to the recital and take them to the school bus even if that means picking up work again from 7-10pm.”

It's a leap from doing things like leading programs that oversee the safety and security of US Army personnel operating across Africa to sales but she brings a critical sense of perspective, people skills and agility.

Organizations rightly strive to create both a diverse and inclusive staff. Without the opportunity to transition, talented leaders like Moes would remain an untapped asset in industries that require flexibility and the capacity to navigate through uncertainty.

The same extends to hiring military spouses who bring lived experience to traveller-facing roles, “They make ideal CWTSatoTravel counselors and leaders,” adds Harkins, “They understand intimately who they're supporting because a lot of times they're working on the base supporting service members and families. They know it better than anybody else.”

By recognizing and tapping into the potential of this talented pool of individuals, your organization can benefit from a diverse and dynamic workforce that is well-equipped to face the challenges of the future. It’s an award-winning approach and the right thing to do. 

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Your travel profile holds all your personal and travel related information such as your personal details, contact information, passport and visa document, frequent flyer number and much more. The information in your travel profile is used to help you and your CWT counsellor book your trip. Whether it's your preferred seat or hotel preferences, having them on your travel profile helps you move through the booking stages with ease. Always keep your profile information up to date. ​ You can manage your personal traveler profile from the myCWT website or app. On the myCWT website, click the 'My Travel Profile' on the main menu. This will open a new tab with your travel profile where you can add new information or edit existing information. If you dont see the My Travel Profile button on the website this can be from two reasons:

either the browser you are using is not compatible, please try another browser, or

per your company policy your profile management is via your Online Booking Tool, then click on Book A Full trip button to go to profile update ​

If your company is using CWT Portrait as travel profile system, you can update most important information there.

Traveler Details In this section add your name (as on the travel document), Birth Date and Travel Documents like Passport or National ID. Scroll down and expand each section to add required information, submit when completed. ​ Communication Here you can add your Arranger and (if your company has it in policy), Authorizer. ​ Payment/Reporting In this section you can add your Credit Card information. If you want your CC to be used for specific types of travel, select the preferences for Air, Car, Hotel or Rail. This section also contains information on your company Reporting fields. ​ Air, Car, Hotel and Rail These section allows you to add your Frequent traveler cards, Discount cards as well as set preferences for your trip. ​

myCWT mobile profile To access your travel profile on the mobile app, open the main menu and tap 'My Travel Profile'. If your profile on mobile is non-editable, in read only mode, this is possible that per your company policy your profile management tool is your Online Booking Tool. In such case, to update your profile information please first go to your booking tool profile section (login to myCWT website and click Book a Full Trip buttin, or access your booking tool directly) ​