Royal Caribbean cancels second Alaska sailing after technical issue
For the second week in a row, Royal Caribbean canceled an Alaska sailing on its Radiance of the Seas cruise ship.
“On its return to Seward, Alaska from a 7-night voyage that departed on Aug. 25, Radiance of the Seas experienced a technical issue with its propulsion system,” a Royal Caribbean spokesperson told USA TODAY. “Due to this, Radiance’s Sept. 1 and Sept. 8 sailings have been cancelled. All guests and travel partners have been notified.”
The cruise line is offering full refunds and future cruise credit to impacted guests. The credits may be used toward sailings departing within a year.
The reimbursement will include taxes and fees, pre-paid packages and gratuities, amenities, shore excursions and any flights purchased through the company, Royal Caribbean told Cruise Industry News .
“Repairs are currently underway, and Radiance is expected to sail as planned on Sept. 15 from Seward, Alaska,” Royal Caribbean said.
That Sept. 15th sailing is scheduled for seven nights, leaving Seward and continuing on to Hubbard Glacier, Juneau, Skagway, Haines, Icy Strait Point and Ketchikan, Alaska before traveling to British Columbia’s Inside Passage and wrapping up in Vancouver, Canada, according to its published itinerary .
Radiance of the Seas made its maiden voyage in 2001, but has since undergone multi-million dollar updates . The ship can carry 2,466 guests and 894 crew members, according to the cruise line.
Press Releases
The great alaska comeback: royal caribbean to sail the last frontier this summer.
MIAMI, May 21, 2021* – Royal Caribbean International’s U.S. comeback marks its first step forward with the cruise line’s return to Alaska this summer. Today, the cruise vacation company announced plans to launch its Alaska season with 7-night cruises – roundtrip from Seattle – on returning favorites Serenade and Ovation of the Seas , beginning July 19 and August 13, respectively. After more than a year with cruising on pause and the significant impact its had on the beloved Alaskan communities, travelers can now chart a course for the culture-rich destinations they have looked forward to discovering while helping revive the local economies. The new summer 2021 Alaska cruises on Serenade and Ovation’s existing sailings are available to book today.
“Any traveler who visits Alaska immediately understands how special it is, given its natural beauty, the welcoming locals, and the culture carefully preserved over centuries,” said Michael Bayley, president and CEO, Royal Caribbean International. “The past year has been a challenging time for us all, and the Alaskan communities heavily reliant on cruise tourism have felt it deeply. To see the communities, industry and government successfully pass a solution that will help bring these communities back to life shows the great progress and clear paths we can make together. We are confident this is just the first part of our return to cruising from the U.S.”
Serenade will begin cruising in July, sailing roundtrip from Seattle – a change from its previously scheduled homeport in Vancouver. On board, the ship will deliver awe-inspiring views from its signature ocean-facing glass elevators and floor-to-ceiling windows as guests travel from one far-flung destination to the next. The week-long itinerary features a lineup of popular ports of call, including Juneau , Sitka , Ketchikan and Icy Strait Point , Alaska, as well as the jaw-dropping Endicott Arm fjord and Dawes Glacier .
Ovation follows suit in August for a different take on Alaskan adventure, pairing the region’s natural wonders and wildlife-filled fjords with a thrilling lineup of experiences on board. From the North Star glass observation capsule to the RipCord by iFly skydiving simulator, vacationers can get their adrenaline pumping as they take in deck-defying sights of the scenic landscape and lush scenery of the destinations, such as the Inside Passage, Skagway, Sitka and Juneau, Alaska, from unparalleled viewpoints.
Travelers can plan their Alaska cruise with peace of mind knowing that all crew members and vacationers 16 years of age or older will be fully vaccinated against COVID-19, and everyone 12 or older as of August 1. Those underage will receive a test prior to sailing. These measures are part of the cruise line’s Royal Promise commitment to the health and safety of every guest, crew member and community visited. The measures will be evaluated and updated as public health circumstances evolve. Royal Caribbean will continue to work closely with local health officials on specific measures outlined for the region.
Guests and travel partners impacted by the affected sailings will be contacted directly with their options. These reservations are covered by Royal Caribbean’s Cruise with Confidence program.
About Royal Caribbean International Royal Caribbean International has been delivering innovation at sea for more than 50 years. Each successive class of ships is an architectural marvel featuring the latest technology and guest experiences for today’s adventurous traveler. The cruise line continues to revolutionize vacations with itineraries to more than 270 destinations in 72 countries on six continents, including Royal Caribbean’s private island destination in The Bahamas, Perfect Day at CocoCay , the first in the Perfect Day Island Collection. Royal Caribbean has also been voted “Best Cruise Line Overall” for 18 consecutive years in the Travel Weekly Readers’ Choice Awards.
Media can stay up to date by following @RoyalCaribPR on Twitter and visiting RoyalCaribbeanPressCenter.com. For additional information or to make reservations, vacationers can call their travel advisor; visit RoyalCaribbean.com; or call (800) ROYAL-CARIBBEAN.
Royal Caribbean International is applying the recommendations of its Healthy Sail Panel of public health and scientific experts to provide a safer and healthier cruise vacation on all of its sailings. Health and safety protocols, regional travel restrictions and clearance to visit ports of call, are subject to change based on ongoing evaluation, public health standards, and government requirements. U.S. cruises and guests: For more information on the latest health and travel alerts, U.S. government travel advisories, please visit www.royalcaribbean.com/cruise-ships/itinerary-updates or consult travel advisories, warnings or recommendations relating to cruise travel on applicable government websites. * Note: For the complete details on Royal Caribbean’s vaccine policies, click here .
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ADVENTURE ON THE WILD SIDE
Alaska cruises.
Adventure comes first on the last frontier.
No vacation in the world delivers once-in-a-lifetime adventure like Alaska. Mark this as your year to cross this bucket-busting destination off your list once and for all. Take off by dogsled across thousand-year-old ice as you soak in otherworldly sights. Trek across the majestic Mendenhall Glacier for breathtaking views of the wildest country. Get to know wildlife, big and small, that call this wilderness home, like otters, eagles, bears, and whales. And do it all from onboard one of four thrill-filled ships. This is Last Frontier pioneering with the cruise line voted Best Overall by Travel Weekly readers for 20 years running.
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OF ICE AND MOUNTAINS
Adventuring in Alaska is all about getting to know this state's stunning landscape. It might seem cold and unforgiving at first glance, but the best Alaska cruises allow you to explore the quiet lakes, imposing glaciers and breathtaking mountain views, you'll have only warm impressions of this wilderness.
JOURNEY INWARD
Exploring the interior of Alaska will give you an entirely different perspective on this vast and rugged state. Take an Inside Passage cruise and gaze upward at the sky that is as blue as the lakes below. Hop on the Alaskan Railroad near Anchorage and see the spruce-lined, mountainous landscape whir by from a new perspective.
GLACIERS WILL MOVE YOU
In Alaska, ancient rivers of ice wind between mountains and grind out of valleys. Towering walls of ice like the Hubbard Glacier, Endicott Arm Dawes and the twin Sawyer Glaciers thunder as they calve massive icebergs . Some shore excursions allow up close interaction with these natural wonders.
JOURNEY TO "THE GREAT ONE"
In the center of the state, Denali National Park is blanketed in wildflowers punctuated with mountains, raging rivers and serene lakes. Denali, "The Great One," formerly known as Mt. McKinley, rises to the tallest peak in North America and can be seen from as far away as Anchorage on a clear day. An up-close view is more than worth the expedition during your vacation.
FEEL THE RUSH
Alaska is tailor-made for once-in-a-lifetime experiences. Whether you sail its icy bays trying to spot huge cold-water whales or fly high above this rough-and-tumble landscape from the vantage of a helicopter, you're sure to come away with memories you couldn't have made anywhere else during your cruise to Alaska.
WHO LET THE DOGS OUT?
In some parts of the state, dog sledding is still the primary mode of transportation through the winter months. Visit Alaska and get the experience for yourself at the Skagway Yukon Discovery and Dog Sled Tour . The Siberian Huskies are sweet and energetic, and the ride is a thrill.
WHERE ARE THE WHALES AT?
Head to Kenai Fjords National Park in Seward for a whale watching tour . There's nothing like seeing these behemoths hurl themselves out of the water, to splash back into the sea. Don't pass up an opportunity to watch these giants feed and play in the water.
Planes are plentiful in Alaska, where they're a common form of transportation across the state. Charter a helicopter or fixed-wing flightseeing tour at Juneau and get an unforgettable perspective of the mountains and glaciers of this vast landscape.
RELEASE YOUR WILD SIDE ON THE BEST ALASKA CRUISE
Embark on an unforgettable Alaska adventure cruise and experience the ultimate vacation. Immerse yourself in the thrilling destinations that Alaska has to offer, each brimming with its own unique style and vibe. Discover the wonders of Alaska with the Best Cruise Line for 20 years running.
QUANTUM OF THE SEAS
Quantum of the Seas® heads to the Last Frontier from Seattle . This adventure packed ship offers glacier gazing from the tallest viewing deck on a cruise ship and activities you can enjoy in any weather. Edge of your seat entertainment, all weather activities like the fan-favorite Flowrider®* and unparalleled views from every room.
EXPLORE MORE
OVATION OF THE SEAS
Pioneer America’s Last Frontier onboard Ovation of the Seas®, one of the world's most groundbreaking ships and among the boldest ships to ever sail Alaska. Gaze at giant glaciers from the pool deck while you sail through Endicott Arm . Scan the surrounding waters on your way to Juneau for glimpses of wildlife from the North Star®, the tallest viewing deck on a cruise ship.
BRILLIANCE OF THE SEAS
Brilliance of the Seas® gets you up close to the glacial giants of The Last Frontier — from the expansive Hubbard to the calving Dawes. You can add once-in-a-lifetime to the itinerary for your wildest week ever. Go wildlife spotting in Juneau, peak-seeking in Sitka , and take-on rugged adventure in Haines. Getting to your coolest getaway yet is easy for the whole family with sails roundtrip from Vancouver
RADIANCE OF THE SEAS
Sail into the Last Frontier from Seward or Vancouver onboard Radiance of the Seas®. With over three acres of windows and glass exterior viewing elevators, you can watch for whales along Alaska’s Inside Passage when you aren’t wandering wilderness paths from Ketchikan to Juneau. And for the ultimate outdoor adventure, take a CruiseTour into Alaska’s interior where you can hang with huskies in Denali, and scale glaciers in Alyeska.
WHAT TO KNOW BEFORE YOU GO Alaska Cruises Insider
The sheer size of Alaska lends itself to a wide variety of terrain and travel experiences. This diversity means you need to be prepared for a lot of change while traveling.
The best time to travel to Alaska depends on your priorities. If you're interested in the Midnight Sun, the longest day of the year is June 21, when you can experience close to 20 or more hours of sunlight in some parts of the state. If you're more interested in the Alaska Northern Lights, the earlier sunset in later summer will allow more contrast and better views of this natural wonder.
No two days will be the same, and you'll need to pack your clothing to prepare for temperature changes throughout the day. Think layers: zip-up sweaters, boots, rain jackets.
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Alaska is not a formal place; people even wear jeans to the opera. Focus more on comfort when deciding what clothing to pack.
Cameras, binoculars, rain ponchos and jackets are useful, but add these to the souvenirs you'll be picking up and soon your bag will be too heavy to tote around. Bring along a quality day pack to make it easier to hold your necessities.
Learn a few words in Alaska's local lingo: The "Alcan" is the Alaska-Canada Highway, for example, and "fish stories" are the local version of tall tales — unreliable yarns of mythological proportions, often told by fisherman.
ALASKAN CUISINE WILD IS THE WAY
Alaskan food focuses on locally sourced ingredients that reflect the state's rugged terrain and the vast oceans surrounding it. These nutrient-rich waters serve up some gorgeous fish and shellfish, from super-fresh salmon to huge Alaskan King Crabs that can feed a crowd, while game meats and berries from the wilderness form a perfect marriage of flavor.
SALMON IS CENTRAL
Fresh-caught wild salmon is served up at backyard BBQs and the finest restaurants. For something different, try the sweet and savory treat Indian Candy, salmon that is sweetened and smoked till hard.
SOURDOUGH WON'T LET YOU GO
Sourdough is such an important part of Alaskan culture that long-time Alaskans are actually called sourdoughs in local parlance. Try a sourdough bread bowl filled with salmon chowder for a hearty lunch.
GO WILD FOR BERRIES
Alaskan wild berries are sweet and pack a powerful punch of flavor. Whether served up in jams, candies, pies or cobblers, Alaskan blueberries, high-bush cranberries and other local wild berries are a staple when it comes to Alaskan summer eats.
RELATED PORTS
Whether you're interested in hiking through a forest, trekking to glaciers or a shopping spree downtown, the towns along Alaska's inside passage provide a variety of adventurous activities. Alaska cruise ports such as Juneau and Ketchikan are small cities with their own personalities. Anchorage is the state's largest city and a gateway to the rest of the state. Denali National Park takes you out of the city altogether, into a wilderness full of spruce forests and snow-capped mountain peaks.
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Royal Caribbean Ship Sails on First Alaska Cruise for Brand in 2 Years
- July 20, 2021
Royal Caribbean’s Serenade of the Seas left Seattle on Monday evening for the first big-ship cruise in Alaska in over two years.
The Serenade left from the Smith Cove Cruise Terminal on one of her seven-night itineraries and the first revenue cruise of the lineup of 83 scheduled voyages this year, which will each bring an estimated $4.2 million to the local economy, according to the port.
Guest, crew and community safety is paramount, with touchless features to limit crowding throughout the terminal and cruise ships, and vaccinations required of eligible travelers.
“The return of passenger cruise to Alaska marks a major milestone in our effort to reopen the regional economy,” said Steve Metruck, executive director of the Port of Seattle. “A year of work by national, state, and local officials and health authorities, cruise lines, and the Port established safety protocols throughout the traveler experience—from Seattle-Tacoma International Airport (SEA) to each of our cruise terminals. These safety measures will begin restoring the economic benefit from cruise in Seattle, responsible for creating 5,500 jobs and nearly $900 million to our region.”
“It’s exciting to see hundreds of travelers with their families back in Seattle to cruise to Alaska again. As Serenade of the Seas embarks on the first Alaska sailing since September 2019, it also marks another key milestone for Royal Caribbean and the industry – the return of cruising on the west coast,” said Mark Tamis, senior vice president, Hotel Operations, Royal Caribbean International. “Thanks to the collaboration with our partners in this great city and the region, including the Port of Seattle and Alaska, the benefits of cruise tourism will be felt across the local communities once again. We are back, and there’s more to come when our second ship, Ovation of the Seas, returns to Seattle in August.”
“Cruise season introduces new customers to local small businesses in downtown Seattle and across our city. So many of our local businesses — who have endured a grueling 16 months — rely on cruise season and the visitors is brings to ensure they can survive and thrive,” said Seattle Mayor Jenny A. Durkan. “Seattle is excited to welcome visitors from across our country and world back to our great city, and we hope they enjoy everything our small businesses, arts and cultural organizations, and neighborhoods have to offer.”
“We are thrilled to see the return of Alaska cruises from the Port of Seattle and welcome the opportunity to provide passengers with high-quality dairy products from our Northwest co-op’s farmer-owners,” said Duane Naluai, President Consumer Products at Darigold. “That industry partners like Royal Caribbean International are resuming operations after such a challenging pandemic year signals our region’s resilience in the face of adversity and comprises an encouraging boost to our local economy.”
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