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Booked the wrong flight? Unforeseen circumstances led to a change of plans? Either way, having to cancel flight tickets is an ordeal that nobody looks forward to. All the planning and searching for a good offer seems a little complicated. However, having to cancel your flight ticket also seems like a burden that nobody wants to go through. Cleartrip’s flight ticket cancellation makes it easy for you so that you are not troubled with the grueling task of having to cancel your flight tickets. Read on to find out more about Cleartrip Ticket Cancellation.

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Cleartrip Cancellation

Cleartrip cancellation charges, cleartrip cancellation policy, cleartrip flight cancellation and refund.

Ticket Cancellations are often made when people book a ticket by accident, cancel flights excessively late, etc. Travel Companies, as well as flight or hotel management, ensure that they take care of everything beforehand. There are times when people have to face situations like this. Almost every company provides flight ticket cancellation services to its customers. Cleartrip manage booking helps with ticket cancellation and refund policies. Every company’s policy is different so you have to check these policies before booking your flight tickets. There are specific pages you can refer to for these instructions and guidelines. Once you read these instructions, it will be easier to make decisions while doing any transaction or booking.

Suppose you have decided to cancel a booking, but are unsure about the amount you will be charged with as a cancellation fee. Cleartrip ticket cancellation levies a cancellation processing fee of Rs 250 Cleartrip flight cancellation refund per passenger per segment. Remember that this is in addition to the airline’s cancellation charges . If you amend your booking, they will charge an amendment processing fee of Rs 250 per passenger per sector. Cleartrip ticket cancellation is significantly easy to perform. Further down we will mention the steps to take when you go on Cleartrip to cancel tickets.

Related – Cleartrip Wallet Offers

“A good travel has no fixed plans and is not intent on arriving” – Lao Tzu

With Cleartrip, you can cancel your flight no later than 3 hours before the time of departure. If you need to cancel your reservation within 3 hours of the departure you need to contact the airline directly for cancellation and only then contact Cleartrip ticket cancellation for cancelling your reservation in the Cleartrip system. Make sure to check the policy before you start the process of booking a flight on Cleartrip.

“How to cancel flight tickets in Cleartrip?” is a question that is asked quite often, believe it or not. Individuals find themselves asking this question most of the time and think that this is an arduous process. Fortunately, there are a few simple steps that you can take to cancel your flight ticket on Cleartrip and begin the refund process . Read on to find the detailed steps to cancel your flight tickets and to know about the Cleartrip cancellation policy and refund status.

• DID YOU KNOW: 8% of travelers surveyed cancel and re-book their trip after completing a booking.

While making important decisions when booking expensive tickets, it is imperative that you first thoroughly make plans. Make sure that no work or other occasions coincide with your trip. If you do find yourself in the unfortunate situation of needing to cancel tickets on Cleartrip, hopefully this article has helped you.

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Airline, Hotel and Rental Car Cancellation Refunds and Vouchers: How They Work

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Getting travel refunds at a glance

Air travel cancellations, hotel cancellations, car rental cancellations, vacation rental cancellations, canceling a flight, hotel or rental car: now what.

If your airline cancels or makes major changes to your flight — no matter the reason — you are eligible for a full refund under Department of Transportation regulations . So why do so many passengers end up with a voucher instead?

Airlines often try to skirt regulations by giving passengers the option to accept a modified itinerary, even if the changes are major. But for casual travelers who've found themselves entrenched in the confusing world of refunds and who are expecting to receive cash for cancellations, many travelers might be surprised to receive vouchers instead.

Whether it's airlines, hotels or rental cars, here's what you need to know about travel refunds and when you're entitled to one, as well as how to receive and use vouchers if you otherwise can't get a cash refund:

Although specific refund and voucher policies vary from situation to situation and airline to airline, some consistencies (and federal regulations) allow for a few broad generalizations. Here's the quick glance at what you're entitled to, based on type of travel:

Air travel canceled by the customer more than 24 hours after booking will usually be compensated in the form of flight vouchers, which must be used within a certain period of time. Customers who book a more expensive "refundable" fare may be able to get a cash refund.

Air travel canceled by the airline is eligible for a full cash refund, though the airlines will often try to avoid this.

Hotel cancellations are often fully refundable if made more than 24 hours before check-in (except for prepaid/nonrefundable rates), but this varies by booking.

Car rental cancellations are almost always fully refundable, except for prepaid reservations.

Vacation rental (Airbnb, Vrbo) cancellations vary by property.

Now we'll break that down a bit deeper:

Air travel cancellation policies vary based on two factors: when the cancellation is made and who is doing the canceling.

Cancellations made within 24 hours

All flights starting in the U.S. that are canceled within 24 hours of booking are eligible for a full cash refund under Department of Transportation regulations . It doesn’t matter if you book directly through the airline or through a third party booking service: You are eligible for a refund to your original form of payment if your flight originates in the U.S. and you cancel it within 24 hours.

However, some airlines make the process of receiving these refunds cumbersome or confusing, sometimes suggesting you accept alternatives to the cash refund. If you are having trouble finding a way to get your cash back online, call the airline or travel booking service directly.

Cancellations made after 24 hours made by the traveler

If you want to cancel a flight more than 24 hours after booking, it is subject to the cancellation policy of that particular airline and fare:

Refundable fares are generally eligible for a full cash refund.

Some tickets, including many basic economy fares, simply cannot be canceled.

Some tickets can be canceled for a voucher refund, minus a cancellation fee.

Others can be canceled for free, but are available to travelers in the future as flight vouchers.

Now that most U.S. airlines have removed cancellation fees , the most common situation is the last one. You will be able to get a full refund for your nonrefundable flight, but not a cash refund. Instead, you’ll get a voucher or credit for future flights booked within a certain time frame. This isn't ideal, but it’s better than nothing. Just remember to use your voucher before it expires.

Cancellation made by the airline

If the airline cancels or makes major changes to your flight, for any reason, you are eligible for a full refund under Department of Transportation regulations . The definition of "major changes" isn't totally clear, but in general, any schedule change of more than 24 hours should be eligible for a full refund.

However, airlines will often try to skirt this regulation by giving passengers the option to accept a modified itinerary, even if the changes are major. Here’s an email from Singapore Airlines, with our highlight in red:

Because “accept” looks like a default option and the alternative is less prominent, a passenger may not be fully aware of their rights. Don’t fall for it: Always request a refund if the proposed changes aren't ideal.

Also note that sometimes airlines owe you money for delays or cancellations (or at least other forms of compensation, such as meal and hotel vouchers).

And if your flight was canceled at the last-minute by the airline, you'll have to move fast to minimize disruption for the rest of your travels. Make these moves fast if your flight was canceled . And while this won't help you now, bookmark this for next time: NerdWallet's guide to how to book a flight that's less likely to get canceled .

Hotel cancellation policies are generally more straightforward than airline policies, though there are no federally enforced cancellation rules. Hotel bookings generally fall into two categories:

Fully refundable rates, which can generally be canceled within 24 hours of check-in for a full refund.

Prepaid, nonrefundable rates.

Most hotel brands offer flexible rates as the default, which are generally more expensive but either are refundable or don't require upfront payment, period. Often though, travelers prefer prepaid rates purely because they tend to be cheaper. Before booking, consider how likely it is that your travel plans might change. Saving a couple bucks on the prepaid rate might not be worth it in the end if you had to cancel and now can't get your money back.

You should be able to see the terms of the cancellation policy for your booking during checkout. Read and understand them before committing.

One more reason why hotels tend to be more generous than airlines. Unlike airfare, the value of canceled flexible hotel bookings usually isn't offered in the form of credits or vouchers, but as a direct refund of the deposit amount to your credit card .

This one’s easy: Unless you specifically book a prepaid rate for a car rental reservation, you should be able to change, cancel or modify it without incurring a fee. The rules for cancellations on prepaid rates vary among companies and reservations, but they are often more flexible than nonrefundable airfare — and even more flexible than hotel bookings.

Vacation rental brands like Airbnb and Vrbo take a slightly different approach: They offer a range of cancellation policies, from extremely flexible to nonrefundable, and let the hosts (property owners) choose from these policies.

So when booking, look for the specific policy on each property. Here’s an example of Airbnb’s flexible policy:

Refunds from cancellations should come directly to your card — no credits or vouchers are involved.

» Learn more: Cancel For Any Reason (CFAR) travel insurance explained

Canceling travel is never a fun experience, but it can be made all the more challenging when confronted with a host of different rules and conditions for each type of booking. Thankfully, most hotel cancellation policies are fairly straightforward: You can either cancel your booking or you can’t, and you’ll get a cash refund if you do.

However, airline cancellations are a world unto themselves and require a bit more patience and understanding. In general, you won’t get a cash refund unless you cancel within 24 hours of booking, cancel a refundable fare or have the booking canceled by the airline.

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• Cleartrip launches Pay Later, special fares & medi-cancel features

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In a bid to make travel more inclusive and accessible to all, Cleartrip has launched of a host of customer-centric features on its platform. These multi-fold features address affordability by offering discounted fares for certain categories, inspire customer confidence through medi-cancel refund and international travel insurance, and usher in unparalleled flexibility through two Pay Later options.

Cleartrip’s latest gamut of offerings includes: Special fares: Discounted airfares for students, defence personnel and senior citizens. Students can also enjoy benefits such as an additional 10 kg baggage allowance. As part of the launch offer, these three categories can receive a waiver of up to INR 2,000 on domestic flight bookings.

Pay Later: This latest feature guarantees greater convenience and flexibility for travellers. Users will now be able to book air tickets through credit that pay-later vendors offer (Travel Now Pay Later) on the Cleartrip platform.

Alternatively, they can opt for cardless EMI which can be paid back over 3-12 months. Cleartrip has onboarded multiple Pay Later partners on its platform – ICICI PayLater and LazyPay, and cardless merchants – ZestMoney and Axio. About 1.5 crore Indians will be eligible for this facility on Cleartrip.

Cleartrip Medi-cancel refund: In case of an unexpected medical emergency (illness or injury), Medi-Cancel Refund allows a customer to avail up to INR 3,500 against airline cancellation charges. This feature is available as a free benefit for all customers who make domestic bookings. Cleartrip is currently the only OTA that covers Covid-19 as well.

International Travel Insurance: By opting for Cleartrip’s international travel insurance which begins at INR 89 + GST/day/traveller, a customer gets financial assistance in case of medical expenses, loss of checked-in baggage, trip delays or cancellation or missed flight connections.

Speaking about the additional features, Prahlad Krishnamurti, Chief Business Officer, Cleartrip, said, “At Cleartrip, ‘customer centricity’ is not just another item on our checklist, but a framework that defines us on a cellular level. We pay close attention to the evolving needs of our customers and understand that three main factors shape their travelling decisions – flexibility, affordability, and safety. In line with this, we have rolled out multiple offerings that address these determinants and exceed a user’s expectations. We are confident that these will help make seamless travel a reality for a larger user base and transform it into a stress-free experience.”

Cleartrip has taken several strategic measures to expand its service portfolio and scale its operations in 2023. It recently strengthened its partnership with Adani One by offering domestic and international flight services on the platform.

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How To Cancel Your Air Ticket in Cleartrip: A Step-by-Step Guide

Are you looking to cancel your air ticket on Cleartrip? If so, then you are in the right place! I know that it can be a stressful and confusing process if this is the first time that you have done it. But don’t worry, I’m here to help you out. With my years of experience researching and studying about how to navigate through different online booking sites like Cleartrip, I can provide you with all the steps needed to cancel your air ticket easily and quickly.

In this article, I’ll share a step-by-step guide on how to cancel your air ticket in Cleartrip. We will also discuss when it’s best for you to get a refund or credit from Cleartrip for canceled flights and other important things related to cancelling tickets. So let’s jump into it and make sure your hard earned money is not going waste due to cancellation charges!

Cancelling Your Air Ticket in Cleartrip: A Step-by-Step Guide

Canceling your air ticket can be a hassle, but with Cleartrip, it’s quick and easy. Whether you’ve had a last-minute change of plans or simply need to reschedule your trip, this step-by-step guide will help you navigate the cancellation process smoothly.

First, log in to your Cleartrip account and click on the ‘My Bookings’ section. Here, you’ll find a list of all your upcoming trips. Locate the booking that needs to be canceled and select the ‘Cancel’ option next to it. A new page will open up with cancellation details for your review.

Next, carefully read through the cancellation policy displayed on this page as different airlines have different rules regarding refunds and charges for cancellations. It’s crucial to understand these policies beforehand so that you know what to expect.

Once you’re familiar with the terms and conditions, follow Cleartrip’s step-by-step instructions for canceling your ticket. They make it really simple by providing clear prompts along each stage of the process. You may have to provide additional information such as your reason for canceling or any preferred alternative flights if applicable.

After submitting all necessary details, double-check everything before confirming your cancellation request. Once confirmed, Cleartrip will initiate processing according to their guidelines provided during checkout.

It’s worth noting that some cancellations may incur fees or deductions depending on various factors like how far in advance you’re canceling or whether there are any administrative charges imposed by the airline itself – which can vary from one carrier to another (so always check ahead). However, rest assured knowing that Cleartrip is committed towards facilitating smooth transactions while keeping customer satisfaction at its core.

With this comprehensive guide at hand when using Cleartrip for cancelling air tickets online,you can confidently manage changes in travel plans without feeling overwhelmed!

Reasons to Cancel a Flight Booking on Cleartrip

There are several possible reasons why you might want to cancel a flight booking on Cleartrip. Perhaps your travel plans have suddenly changed, and you need to reschedule or cancel your trip altogether. Or maybe there has been an unexpected event, such as a family emergency or illness, that requires you to stay put. Whatever the case may be, Cleartrip understands that life happens and provides a hassle-free cancellation process.

Firstly, let’s talk about flexibility. One of the main reasons people choose Cleartrip is because of their generous cancellation policies. Unlike other platforms that charge exorbitant fees for cancellations or changes, Cleartrip allows you to modify or cancel your booking without any penalties in most cases. This level of flexibility gives customers peace of mind knowing they won’t be financially burdened by unforeseen circumstances.

Secondly, convenience plays a significant role in deciding whether to cancel a flight on Cleartrip. Their user-friendly interface makes it incredibly easy to manage your bookings with just a few clicks. You can access your account online at any time and navigate through various options effortlessly. The clear layout ensures that even those who are not tech-savvy can easily locate the cancellation button without feeling overwhelmed.

Lastly, let’s not forget about customer support – one more reason why cancelling a flight booking on Cleartrip is hassle-free! If you encounter any issues during the cancellation process or have questions regarding refunds and credits, their dedicated support team is always ready to assist you promptly via phone or email. Their knowledgeable staff will guide you through every step while ensuring minimal stress and maximum satisfaction.

In conclusion, whether it’s due to unexpected events or simply changing travel plans, there are numerous reasons why someone might need to cancel their flight booking on Cleartrip. With flexible policies, utmost convenience in managing bookings online efficiently, and reliable customer support readily available – cancelling becomes nothing more than another simple task ticked off your list!

Understanding the Features and Services of Cleartrip

Cleartrip is a fantastic travel platform that offers a wide range of features and services to make your trip planning experience seamless. Let’s dive into some of the key offerings that Cleartrip brings to the table.

First and foremost, Cleartrip provides an easy-to-use interface that allows you to effortlessly search for flights, hotels, trains, and even local activities in just a few clicks. The website is sleek and user-friendly, making it a breeze for anyone to navigate through the various options available. With Cleartrip’s intuitive design, finding the perfect flight or hotel within your budget becomes less of a hassle and more of an exciting adventure!

One standout feature of Cleartrip is its unique Expressway service. This nifty add-on enables you to store all your travel preferences securely in one place. From passport details to meal preferences – everything can be stored here! So next time you’re booking a ticket or checking into a hotel with Cleartrip, all this information will already be pre-filled for you at lightning speed! It saves valuable time during those hectic moments when every second counts.

Another great perk from Cleartrip is their comprehensive fare comparison tool. You no longer need to spend hours browsing multiple websites trying to find the best deal. With just one search on Cleartrip, you can compare prices across various airlines and hotels instantly! Plus, they also provide helpful filters such as duration, layovers, ratings, and reviews so that you can make an informed decision based on what matters most to you.

In conclusion, Cleartrip is undoubtedly an exceptional travel platform offering top-notch features like Expressway for storing your preferences conveniently and their useful fare comparison tool which makes finding affordable deals effortless.

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Need to Change Your Travel Plans Due to Coronavirus? These Are Your Options

The global covid-19 pandemic has canceled many travelers’ upcoming trips. in light of the crisis, numerous airlines, hotels, and tour providers have rolled out more lenient change and cancellation policies—with some now extending those policies into the fall and beyond..

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Travelers the world over are working to cancel or rebook upcoming trips due to the global coronavirus pandemic.

Photo by Sanga Park/Shutterstock

This is a developing story. For up-to-date information on traveling during the coronavirus outbreak, visit the websites of the Centers for Disease Control and Prevention and the World Health Organization.

For travelers who are having to cancel upcoming trips due to the global coronavirus pandemic (and given the unprecedented scope of this international health crisis, we know there are a lot of you), airlines, hotels, and tour operators are offering cancellation and rebooking options that are (rightfully) more generous than what you would expect during non-pandemic times.

Numerous travel companies have considerably relaxed their change and cancellation policies through the summer and into the fall. Many appear to be keen on doing right by travelers who were unknowingly affected by this situation before anyone fully understood its scope and scale, even as they suffer some pretty unfathomable financial losses themselves.

However, if it’s a full refund you’re hoping for, unless the airline, tour operator, or cruise line canceled your trip (and even then it’s not a guarantee), you’re not necessarily going to get one. The U.S. Department of Transportation did recently remind U.S. airlines that they remain obligated to provide refunds to passengers for flights that were canceled by the airlines.

Travelers with existing reservations for trips that are due to take place several months from now may be in limbo for a little while longer as some travel companies wait to decide on what to do about change and cancellation options further out. While those travelers are likely anxious to make a decision one way or another, to just go ahead and cancel or reschedule, there could be some benefits in waiting a bit to see whether some of these policies do in fact end up getting extended (again).

As for what’s on the table right now, here is a roundup of coronavirus-related change and cancellation policies.

Will airlines refund tickets due to coronavirus?

In light of the coronavirus pandemic, airlines have had to cancel thousands of flights due to travel restrictions that have been put in place by various governments (including by the United States ) and due to a drastic drop in demand as large swaths of the population are sheltering in place and practicing social distancing to mitigate the spread of COVID-19.

Given the avalanche of cancellations, airlines have been steering customers toward the option of obtaining a future flight credit—versus a refund—if their flight has been canceled because of the COVID-19 outbreak. But in early April, the U.S. Department of Transportation (DOT) issued a notice to U.S. and foreign airlines reminding them that they remain obligated to provide “a prompt refund to passengers for flights to, within, or from the United States when the carrier cancels the passenger’s scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered by the carrier.” (Lawmakers in Europe followed suit days later , with Europen Union Transport Commissioner Adina Valean rejecting calls from airlines to relax refund rules.)

The DOT stated that it had been receiving a growing number of complaints and inquiries from ticketed passengers who said they have been denied refunds for flights that were canceled or significantly delayed.

For flights that passengers choose to cancel, the airlines are offering future flight credits, allowing travelers to cancel their ticket and basically set aside that money to be used on a flight at a later date—and thankfully, you don’t have to book that flight now (which is good because it’s impossible to know how this pandemic is going to play out). American and Delta are currently offering that flexibility for flights that were scheduled to depart all the way through the end of September, and United’s flight change waiver now extends to the end of the year.

American Airlines: Any flights booked on American up until May 31, 2020, for travel through September 30, 2020, can be rebooked without change fees for travel that takes place by December 31, 2021; flights booked between March and May 31, 2020, for all future travel can also be canceled and changed without a change fee (while the fees will be waived, you will be charged a fare difference).

The airline is encouraging those who don’t plan to travel anytime soon to simply cancel their flight online and then rebook at a later date. When you’re ready to rebook, call the reservations department and be prepared to give them your 13-digit ticket number and 6-character confirmation number.

If a flight was canceled by American Airlines (either due to travel restrictions or capacity reductions), American said it will send affected passengers an email, and they can either rebook the trip or request a refund for the remaining ticket value and any optional fees.

United Airlines: For a flight booked with United between March 3 and April 30, 2020, you can change it for free—one time—for travel that takes place within the next year. Any flights booked prior to March 3 (regardless of whether they are domestic or international) with original travel dates through May 31, 2020, can be canceled and rebooked for a flight that takes place within 24 months with no change fees. Flights booked prior to March 3 with original travel between June 1 and December 31, 2020, can be canceled and rebooked within 24 months with no change fees but the change or cancellation must be done by April 30, 2020 .

With regards to requests for refunds for canceled flights, United now has an online form that customers can fill out to see if they qualify for a refund. The airline said it could take up to 21 business days to process each request.

Delta Air Lines: Any Delta ticket for domestic or international travel through the end of September can be canceled and rebooked without a fee for travel that takes place up until September 30, 2022. Flights purchased between March 1 and May 31, 2020, can be changed without a fee for travel up to a year from the date of purchase. For flights canceled by Delta, the airline said that passengers will either be issued a future flight credit for the value of the ticket or they can  request a refund .

JetBlue: Customers who were due to travel with JetBlue through January 4, 2021, on any flight that is booked by May 31, 2020, can cancel and bank the funds to use for travel up to 24 months from the date the flight credit was issued.

Southwest Airlines: Southwest’s standard refund policies hold, with a few coronavirus-related adjustments. The carrier has tier fares that include refunds (Business Select and Anytime) and a tier fare (Wanna Get Away) that doesn’t include refunds. Those remain the same. But regardless of the type of ticket purchased, it can be canceled sans fee for a future travel credit for up to a year from the original date of purchase. However, if you had travel funds that were set to expire between March 1 and June 30, 2020, those will now expire on June 30, 2021; travel credits from flights canceled for travel that was originally scheduled to take place between March 1 and June 30, 2020, will expire on June 30, 2021.

Alaska Airlines: Alaska flights purchased on or before February 26, 2020, for travel that was originally scheduled to take place March 9 through December 31, 2020, can be canceled, the money set aside in an Alaska account, and the flight rescheduled for anytime up to one year from the original travel date. Any tickets purchased between February 27 and May 31, 2020, for travel anytime through April 30, 2021, can also be changed with no fee for travel up to one year from the original travel date.

British Airways: The U.K. carrier is allowing customers who have booked or who book new flights between March 3 and May 31, 2020, to change those flights for free—and any existing bookings for departures through May 31, 2020, can be changed without a fee as well. Those who would prefer a refund have been asked to call the airline.

Air France: The French airline is offering a travel voucher for flights that were scheduled to depart through July 2, 2020, which will be valid for one year on any Air France, KLM, Delta Air Lines, and Virgin Atlantic flights.

How are Expedia, Priceline, and other online agencies handling coronavirus refunds?

Online travel agencies such as Expedia, Travelocity, Orbitz, and Priceline serve as “middlemen” between travelers and travel suppliers. They have different working relationships with all the suppliers on their sites, which can complicate things a bit.

For instance, Expedia , Orbitz, and Travelocity can help change or cancel reservations for some of the air carriers they sell tickets for, but not all of them. For the ones with which they lack that ability, customers will have to work directly with the airline. But the bottom line is: The airline’s policy will be the policy that customers of Expedia, Orbitz, and Travelocity will have to work with.

Priceline advises its customers that “if your airline does not allow you to cancel or change your flight, we are not able to help you at this time.” The travel booking site offers a very comprehensive contact list, including websites and phone numbers, for all its partner airlines.

On the hotels front, Expedia, Travelocity, and Orbitz are allowing customers to cancel with no penalty all hotel stays through May 31, 2020, that were booked prior to March 19, 2020. For hotel stays after May 31, 2020, Expedia advises customers to check back with the site closer to the departure date.

Coronavirus refunds for hotels and vacation rentals

Hotels have always been pretty flexible when it comes to changing and canceling reservations, but in the wake of the coronavirus pandemic, they are being even more so.

Marriott International: Marriott is allowing all guests at all of its more than 7,300 properties around the world with existing reservations, for any upcoming stay regardless of the date and regardless of whether the original rate had some restrictions, to change or cancel without a charge up to 24 hours prior to arrival—here’s the key thing to note— as long as the change or cancellation is made by June 30, 2020 . For those who make new reservations now through June 30, 2020, they will be allowed to change or cancel at no charge up to 24 hours before arrival, regardless of the date of stay.

Hilton: For guests who have booked stays that were scheduled to begin on or before June 30, 2020, at any of Hilton’s more than 6,100 global properties, the change fee is being waived and the company is offering full refunds for all cancellations (including on reservations described as “non-cancellable”) up to 24 hours before arrival. New reservations booked between now and June 30, 2020, for any future arrival date, can be changed or canceled at no charge up to 24 hours before arrival.

Accor: The 5,000-hotel Accor hasn’t offered much detail on its coronavirus-related change and cancellation policies other than to say that it has advised all of its hotels to adopt flexible change and cancellation conditions for travelers with new or existing bookings through April 30, 2020.

Intercontinental Hotel Group: IHG has waived cancellation fees for existing bookings that were made by April 6, 2020, at all of its hotels the world over for stays through June 30, 2020. It is handling groups and meeting bookings on a case-by-case basis. The company has also developed some new rates and booking options for future travel such as its “book now, pay later” rate, which doesn’t require a deposit and can be canceled up to 24 hours before your stay for bookings made up to September 3, 2020, for travel until December 30, 2020.

Airbnb: Vacation rental powerhouse Airbnb recently issued an updated global change and cancellation policy. Reservations for stays and experiences made on or before March 14, 2020, with a check-in date between March 14, 2020, and May 31, 2020, can be canceled for a full refund by guests, and hosts can cancel without a charge or impact to their Superhost status (and Airbnb will refund all service fees). Reservations made on or before March 14 with a check-in date after May 31, 2020, as well as any reservations made after March 14, 2020, will not be covered unless the guest or host has contracted COVID-19. Otherwise, the host’s standard cancellation policy will apply.

What are tour operators’ policies for coronavirus changes and refunds?

Given the global health crisis that the coronavirus pandemic presents, most reputable tour operators have gone ahead and proactively canceled a good portion of their upcoming itineraries (similar to what the cruise lines did—see below). Here are some examples.

Tauck: Long-time tour provider Tauck has canceled its scheduled tours and cruises through June 30, 2020—and for those tours it will refund the affected guests. For tours that were scheduled to take place between July 1 and July 31, 2020, guests can cancel and receive a future travel credit for any tour in 2020 or 2021 (but airline change fees will not be covered). Standard change policies remain in place for tours scheduled to take place August 1, 2020, and beyond.

Abercrombie & Kent: Luxury tour operator Abercrombie & Kent has temporarily suspended ground operations globally from March 17 to May 31, 2020. A&K is offering guests on those journeys a future tour credit (that will include a 10 percent discount) for any trip for travel that takes place up to December 31, 2021.

Intrepid Travel: Global tour company Intrepid Travel has also suspended its tours through September 30, 2020. For those tours, travelers will receive a 110 percent future tour credit that they can apply toward any itinerary up until September 30, 2022. For tours departing October 1, 2020, and beyond, Intrepid said they are continuing as planned at this point, but that if customers choose to cancel, they can do so and receive a credit for whatever they had paid to be used for travel that takes place by September 30, 2022.

Collette: Family-owned tour operator Collette has canceled all its tours through June 30, 2020, and all affected guests are being offered either a future travel credit or the generous option to receive a refund.

What about cruises?

On March 14, the U.S. Centers for Disease Control and Prevention issued a 30-day “ No Sail Order” for all cruise ships to prevent the spread of COVID-19. As of April 15, 2020, the CDC extended that order, and cruise ship operations (in waters subject to U.S. jurisdiction) have been suspended until July 24, 2020, or until the U.S. Secretary of Health and Human Services declares that coronavirus no longer constitutes a public health emergency, or until and unless the CDC Director rescinds or modifies the order.

Affected customers are being offered anywhere between a 100 percent and 200 percent future cruise credit by the cruise lines.

How travel advisors can help

During a complicated and overwhelming global crisis such as the coronavirus pandemic, a travel advisor can serve as a great ally. While travel advisors can’t force travel suppliers to refund their clients, they typically have stronger relationships with suppliers and thus more sway. They will be better able to help you navigate through the options for changing your trip plans. And as travel professionals (who likely have dealt with numerous crises in the past), they can offer their advice based on their myriad of contacts in the industry and from their own personal experience.

They will also have greater insights into the kinds of trustworthy and reliable travel companies you will want to book your future travel with as we navigate this ever-changing pandemic landscape.

Can travel insurance help you get a refund?

With regard to the current coronavirus crisis, travel insurance providers consider it to be a known event as of January 21, 2020 (or thereabouts, the date can change slightly depending on the provider, but usually falls sometime between January 21 and January 27, 2020). Travel insurance purchased before that date will cover disruptions resulting from the outbreak, but any travel insurance purchased after that date will not.

An exception to that is Cancel for Any Reason (CFAR) coverage , an optional upgrade to a travel insurance policy that covers cancellations for reasons not otherwise covered by a standard travel insurance “such as fear of traveling due to coronavirus or simply not wanting to travel to a country that may be affected,” according to Megan Moncrief, chief marketing officer for travel insurance search and review site Squaremouth.

There are some limitations, however. The CFAR upgrade has to be purchased within 14 to 21 days of making the initial trip deposit and it will reimburse travelers for up to 75 percent of their trip cost—for a price. Cancel for Any Reason coverage typically costs between 5 and 10 percent of the total trip cost.

This story originally appeared on February 24, 2020, and has been updated to reflect current information.

>> Next: How Cancel for Any Reason Travel Insurance Can (and Can’t) Help You

Ultimate guide to canceling a flight and getting a refund with major US airlines

Editor's Note

Most airlines now have favorable policies if you need to cancel your flight, especially if you booked using points or miles. If you book the right fare with an airline that has friendly cancellation policies, you may not be out hundreds of dollars — or be on the hook for astronomical fees — should your travel plans change.

However, with many different airlines and varying policies, it can be overwhelming to figure out each carrier's rules. To make it easier, we put together this guide about the cancellation and refund policies for the major U.S. airlines.

Can I cancel a flight and get a refund?

These days, all airlines allow you to cancel a flight, and most make it extremely easy to do so. You can usually cancel a flight online, and many carriers let you get a refund in some capacity.

For the most part, if you book a nonrefundable fare — the most common fare type — you'll receive a credit or voucher for a future flight. However, you'll find that some airlines charge a fee to cancel, and they might base the fee on how far in advance you cancel.

For example, Southwest Airlines has one of the most generous cancellation policies, regardless of the fare type. As long as you cancel at least 10 minutes before your flight's scheduled departure time, there is no fee to cancel your reservation, whether it is a paid fare or one booked on points. While you'll end up with a travel credit for the amount paid if you cancel a paid fare, Southwest won't deduct any fees from that voucher. Also, if you booked using Southwest points, the airline will immediately return them to your account with no fees.

Delta Air Lines, American Airlines and JetBlue Airways also have favorable cancellation policies — as long as you didn't book their least expensive basic economy fare .

On the other hand, Frontier Airlines will charge you a $75 fee when canceling a reservation booked on miles. Canceling a paid reservation will cost you even more.

Perhaps the least favorable airline is Allegiant Air , which requires you to cancel seven or more days in advance and charges a cancellation fee per segment (not round-trip).

So, when you wonder if you can cancel a flight and get a refund, the answer depends on many factors, including the airline, the fare type and how far in advance you cancel.

How to cancel a flight with major airlines

Many airlines allow you to cancel a flight without hefty fees. Since every airline operates slightly differently, we've compiled the policies for each major airline and the associated fees so you can figure out how to cancel a flight. This information is for a regular passenger (not one with status) on a standard reservation.

If you booked under special circumstances, we've linked to our full guide for each respective airline, which goes into more detail about each one's policy. These guides also include the policies for changing a flight instead of fully canceling.

Alaska Airlines' cancellation policy

Canceling a paid Alaska Airlines reservation

Alaska allows you to cancel all reservations within 24 hours of booking — for travel starting more than 24 hours from the time of purchase.

After the 24-hour mark, there are no cancellation fees, and all fare types are now eligible for some sort of credit. For Main and First Class fares, you'll receive the full amount paid as a certificate to use toward a future flight. For flights purchased on or after July 19, 2023, even Saver fares are eligible for a credit. However, you'll only receive a 50% credit of the ticket value, and the flight must be canceled at least 14 days prior to departure of the first flight on the ticket. (For flights purchased prior to this date, Saver fares will not receive any credit if canceled in advance.)

All certificates received when canceling a flight are valid for 12 months from the issue date of your original ticket or 30 days from the date of cancellation — whichever is greater.

The only way to receive a full refund is by purchasing a fully refundable fare during the booking process.

Canceling an Alaska reservation booked with miles

Passengers can cancel an award reservation by calling Alaska's reservation center. The airline will deposit the miles back into your account once you cancel your award flight, and you'll receive a refund for any taxes paid.

Allegiant Air's cancellation policy

Canceling a paid Allegiant reservation

Allegiant has one of the more strict policies when canceling a flight: You must cancel seven days before departure and will still have to pay a fee. Typically, the fee is $75 per segment (not for the entire reservation), but for a while now, Allegiant has reduced the fee to $25 per segment. When canceling, you'll receive a voucher for the amount paid (minus the total cancellation fee), valid for up to one year from the original booking date.

When canceling a flight within seven days, the airline won't issue a credit, and you'll lose the entire ticket value.

Canceling an Allegiant reservation booked with miles

Allegiant offers a unique policy regarding canceling an award booked with miles. You'll be charged the same fee per segment, and the flight must be canceled at least seven days in advance. The points redeemed will not be redeposited back into your account; you'll instead receive a voucher for the value of the ticket.

Related: How to change or cancel an Allegiant Air flight

American Airlines' cancellation policy

Canceling a paid American reservation

You can now cancel all American reservations, except American's basic economy fares, without a fee. However, some flights originating outside North and South America have slightly different policies.

With basic economy fares, you'll be charged a $99 fee, which is taken out of the value of your ticket. This policy only applies to AAdvantage members for flights within the 50 states.

When canceling a reservation, AAdvantage members will receive a trip credit that expires one year from the date of issue of the original ticket. For trip credits issued on or after March 11, 2024, nonmembers, unfortunately, only have six months to use the credit. But since membership is free, this is a solid reason to enroll in the AAdvantage program.

Canceling an American reservation booked with miles

American allows you to cancel award flights for free. There are no redeposit fees, and your miles will immediately return to your account. Since you can't book a basic economy fare with miles, there's no need to worry about this more restrictive fare type. However, from personal experience, you'll want to make sure that the taxes and fees paid are refunded back to the form of payment (such as a credit card) and do not get issued as a trip credit.

Related: How to change or cancel an American Airlines flight

Delta Air Lines' cancellation policy

Canceling a paid Delta reservation

Most Delta fare types for flights originating in the U.S. and Canada (except Delta basic economy tickets) will allow you to cancel your flight without a fee. Flights originating outside of these two destinations carry different rules and up to $400 in fees.

When canceling a basic economy fare for travel originating in the U.S. or Canada for travel to the Caribbean, Central America or Mexico, the fee is $99. For all other routes, the cancellation fee is twice the amount, at $199. Unfortunately, basic economy flights originating in Mexico cannot be canceled.

Canceling a nonrefundable fare will result in an e-credit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment. Currently, e-credits expire a year from the original ticketing date; that is just the book by date, and you don't have to actually travel by the expiration date.

Canceling a Delta reservation booked with miles

Similar to a paid reservation, as long as you book a fare type other than basic economy, you can cancel your flight, and Delta will redeposit the miles back into your account with no fee. Additionally, Delta will refund any taxes and fees to the original form of payment.

For reservations booked as basic economy (for domestic travel within the U.S. and Canada), you can still cancel your flight. However, Delta will deduct between 9,900 and 19,900 miles from the amount it redeposits into your account when you cancel.

Related: How to change or cancel a Delta Air Lines flight

Frontier Airlines' cancellation policy

Canceling a paid Frontier reservation

Frontier Airlines is unfortunately no longer as customer-friendly as it used to be. If you cancel your flight, you'll be charged a $99 fee per direction. When cancelling a flight, you'll receive a credit for the price paid minus the cancellation fee, and you'll need to use this credit within 90 days of receiving it. Again, this is a "book by" date, and you can travel post the expiration date.

One way around the fee is by changing your flight instead of canceling. This only comes in handy if you know of another Frontier flight you're looking to book. This is because there's no change fee when making a change on a Frontier reservation 60 days or more before your flight. However, within the 60-day window, you'll be charged a fee (per direction): $49 for flights 59 to seven days prior to departure and $99 for flights six days or less prior to departure.

Canceling a Frontier reservation booked with miles

Unlike many other airlines, Frontier charges a cancellation fee even if you booked with miles. Regardless of how far in advance you cancel, you'll need to pay a $75 redeposit fee.

Related: How to change or cancel a Frontier Airlines flight

Hawaiian Airlines' cancellation policy

Canceling a paid Hawaiian reservation

Similar to most other airlines, you can cancel a Hawaiian Airlines flight within 24 hours of booking for a full refund — as long as the flight was booked at least seven days in advance.

After 24 hours have lapsed, you can cancel main cabin, first-class and business-class fares on Hawaiian without a fee — but there's a catch. While you'll receive a flight credit for the amount paid, you'll lose any remaining value associated with your credit when you book a new flight if the new flight is less expensive than the previous flight. Main cabin basic fares can be canceled, but you will not receive any credit back.

Additionally, fully refundable fares are slightly deceiving. To receive the refund back to your original form of payment, Hawaiian charges a $25 to $100 fee — depending on the route. You can always avoid this fee by taking a travel credit instead, but it negates the concept of purchasing a refundable fare.

Credits received from canceling a flight can be booked up to one year from the date the credit is issued.

Canceling a Hawaiian reservation booked with miles

For tickets purchased with HawaiianMiles, there's no fee to cancel and redeposit your miles.

Related: How to change or cancel a Hawaiian Airlines flight

JetBlue Airways' cancellation policy

Canceling a paid JetBlue reservation

For all fare types, except for Blue Basic fares, there's no fee to cancel your reservation before departure.

For all nonrefundable fares, you'll receive the entire amount paid back as a JetBlue Travel Bank credit, which expires 12 months from the original booking date. These credits are nontransferable, but you can use a credit to book for another passenger from within your JetBlue account.

For Blue Basic fares, the cancellation fee is either $100 or $200, depending on the route. For routes in North America, Central America and the Caribbean, the fee is $100 per person. For all other routes, the fee is $200 per person. You'll still receive a travel credit (minus the fee) for these reservations.

Canceling a JetBlue reservation booked with miles

You can cancel any JetBlue flight booked with points without a fee. When canceling, the points redeemed will go back into your account. However, the taxes and fees paid will go into your JetBlue Travel Bank credit — not back to your original form of payment (which is the policy for most other airlines). Again, the credits received expire 12 months from the original booking date.

Related: How to change or cancel a JetBlue flight

Southwest Airlines' cancellation policy

Canceling a paid Southwest reservation

Southwest is one of the best airlines if you need to cancel your flight. You can cancel a Southwest flight for free if you do so at least 10 minutes before departure.

For Wanna Get Away and Wanna Get Away Plus fares — the two least expensive fare types — you'll receive a credit for the amount paid. For Wanna Get Away fares, the credit isn't transferable, and only the original passenger can use the credit. If you booked a Wanna Get Away Plus fare, any individual can use the credit.

Anytime and Business Select fares, however, are fully refundable. If you need to cancel one of these fares, you'll receive a full refund for the amount paid back to your original form of payment.

Canceling a Southwest reservation booked with miles

Similar to a paid reservation, when you cancel a flight booked with miles at least 10 minutes before departure, Southwest will return the points to the account used to book the award without charging any fees. The taxes and fees paid for the award will return to the original payment form.

Related: How to change or cancel a Southwest Airlines flight

Spirit Airlines' cancellation policy

Canceling a paid Spirit reservation

Spirit allows you to cancel a flight but charges a fee based on when you cancel the flight. If you cancel, you'll receive a credit for the amount paid minus the fee. However, the credit isn't transferable and expires 90 days from when you receive it.

Here's what you can expect to pay in fees when you cancel a paid Spirit reservation:

Canceling a Spirit reservation booked with miles

When canceling a Spirit flight you reserved with miles, the same cancellation policy applies as if it were a paid reservation. Spirit will charge you a $69-$119 fee to redeposit your miles if you cancel within 59 days of your flight. It won't charge a fee if you cancel 60 days or more before your flight.

Related: How to change or cancel a Spirit Airlines flight

United Airlines' cancellation policy

Canceling a paid United reservation

For almost all United flights, except those booked in basic economy, you can cancel for free if you are traveling within the U.S. (including Alaska and Hawaii), Canada, Mexico or on an international flight that originates in the U.S. For United basic economy tickets, if your plans change, you'll ultimately lose the value of the ticket entirely.

Unless you book a refundable fare (or a basic economy fare), you'll receive a flight credit for the value of the price paid when you cancel. These credits expire one year from the date the credit was issued.

Canceling a United reservation booked with miles

United no longer charges fees for canceling award flights; your miles will be redeposited after you cancel your flights. However, United charges a $125 fee, regardless of status, for redepositing miles if you're a no-show to your award flight.

Related: How to change or cancel a United Airlines flight

Can you cancel plane tickets?

Many people book flights a year in advance and hope their vacation plans stay intact. However, plans can change. Fortunately, many airlines offer more friendly cancellation policies than we once saw, so you don't have to wonder whether you can cancel a plane ticket.

Whether you book with miles or as a paid reservation, you can always cancel a plane ticket, but the refund policy varies from one airline to the next. You must be comfortable with how you'll receive your money or miles back. For the most part, you'll receive the money back as a credit and the miles back into your account. For lower-cost airlines, though, there's typically an associated fee.

Related: Complete guide to changing and canceling award tickets

Can you refund plane tickets?

Whether you can get a refund for plane tickets depends on the fare type purchased and what you are looking for in terms of a refund. No airline offers full refunds back to the form of payment for every ticket purchased. Instead, you must purchase a more flexible fare type or a refundable ticket if you want this privilege.

While not all airlines offer refundable fare options, some airlines allow you to purchase an add-on to your ticket. This add-on may make your reservation fully refundable if you need to cancel.

For example, Frontier offers "The Works" package , where one of the benefits is that your fare is fully refundable.

Some airlines do not allow refunds on their most basic fare types. For instance, if you purchase a basic economy fare on United, you can't get a refund on a plane ticket. If your plans change and you must cancel, you'll lose your entire ticket value.

Related: Why you should wait to change or cancel your flight if you want your money back

Bottom line

Before purchasing your next plane ticket, it's smart to be well-versed in the airline's policy. You always hope that your intended travel plans go off without a hitch. However, life happens, and there are times when you might need to cancel a flight.

If you're not confident of your plans when booking your flight, booking with a more favorable airline or purchasing a fare class with more flexibility may be your best bet.

Related reading:

• Key travel tips you need to know — whether you're a beginner or expert traveler
• The best travel credit cards
• Where to go in 2024: The 16 best places to travel
• 6 real-life strategies you can use when your flight is canceled or delayed
• 8 of the best credit cards for general travel purchases
• 13 must-have items the TPG team can't travel without

Cleartrip   Reviews

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If I could I would give no star

If I could I would give no star. I clearly choose my departure. Somehow, I got another departure assigned at the last minute without me noticing it. Right after receiving the confirmation, I checked and noticed the mistake. They charged me the insurance payment plus another penalty within 2 minutes of receiving the confirmation. Not right.

Date of experience : March 21, 2024

Reply from Cleartrip

Dear Nushin - We are sorry to hear about your experience. We request you to provide us with your Trip ID so that we can assist you further on this case.

they don't know the money value of…

they don't know the money value of customer who books the tickets and they had cheated my amount Rs. 3500/- due to mistakes done by clear trip team. It is harden money cheapted by clear trip. Simple saying that System is not updated the reschedule request but amount deducted.

Date of experience : March 18, 2024

Dear Srinivasan K - We are sorry to hear this, don't worry we are here to help! Kindly provide us with your booking Trip ID so that we can arrange a call back from the team.

This is a very fraudulent company

This is a very fraudulent company. Please do not buy any tickets from this clear tip. You will lose money. It is a big cheating company. They do not give any proper assistance. Also, they do not refund the money properly. Please do not book your ticket by cleartrip.

Date of experience : March 12, 2024

We sincerely apologize for the unpleasant experience. Kindly provide us with your booking Trip ID so that we can assist you

Fraud company

Fraud company Guys please don’t purchase any services through clear trip , I had a very bad experience from clear trip, I purchase ticket from Cleartrip and amount is deducted from my bank, but they said the purchase didn’t happened. Then they send me the ticket after my traveling date. They were not ready to refund the money even the error was happend from their end 🤨🤨🤨😠😠😠

Date of experience : February 29, 2024

Dear Valued Customer - We truly regret the inconvenience caused to you. Please provide us your Trip ID so that we can connect and assist you.

Looks like "cheating trip". I bought a ticket on February 23 and…

I bought a ticket on February 23 and paid for it. On February 24, I received an email stating that the airline did not confirm the ticket and the money will be returned to my account within 8-10 days. I called the support center on 02.03 and they told me that they checked the status of the refund, the money has not yet been transferred and I need to wait a few more days. On 03/08 I called to say that 10 working days had already expired and then the assistant told me that the money had been returned to my account on 02/24. I called clear trip support 2 more times on the same day and was told that the money was returned on 03/02. And another assistant told me that this return was made on 02/24. Why do assistants report different dates when checking the status of the same return? Why, a week after the return was supposedly made, was I told that the money had not been returned and that I still needed to wait? Looks like a scam. Now I am waiting for the transfer data (I don’t know if they will send it to me or if I was deceived again), with which I will need to go to the bank to find out why the money did not arrive in the account within 2 weeks. I have bought air tickets more than once, used the Clear Trip service before and have always been satisfied. But real experience allows me to advise myself and other people to stay away from cleartrip and book air tickets only on airline websites.

Date of experience : March 08, 2024

Dear Sia - We are sorry to hear this, don't worry we are here to help! Kindly provide us with your booking Trip ID so that we can arrange a call back immediately.

This company is fraudulent so it's best…

This company is fraudulent so it's best to avoid them and protect your money. It's not recommended to use their booking services as they have a tendency to deduct amount without any explanation. They even deducted my money without any cause despite the fact that the airlines had refunded my full amount.

Date of experience : February 12, 2024

Hey Tahir, we do regret the inconvenience. Please share your contact details and someone from our team will contact you.

Wrost services

Wrost services. I booked the ticket and they canceled and i lost my money. Now how i can re book

Date of experience : March 16, 2024

Hey, we do regret the inconvenience. Please share us your contact details and someone from our team will contact you.

CLEARTRIP REFUND SCAM

They are running a scam business openly. I have been waiting for my Refund for almost 2 months now. They gave me excuses that Airline is not approving the Refund request. I checked with Airline and they told me that CLEARTRIP has never send them Cancellation Request regarding my Air Tickets. I called Cleartrip ppl again and again they said the same LIE. I would request everyone to avoid making any payments on CLEARTRIP or any of their related websites. I am also going to take legal action against this FAKE Business and will ensure they will be closed asap.

Date of experience : February 02, 2024

Dear Kapil, we apologize for any inconvenience caused. Kindly provide us with your booking Trip ID so that we may discuss the refund policy you are not satisfied with.

NEVER USE THIS APP BAD APP

they are so very UNHELPFUL put you on hold even in any crises they can,t do any changes nor help in cancelling the flights they put you on hold for hours without any answers again and say there manger will call ASAP but NO response PLEASE DONOT DONOT use this web site horrible experince worst ever....

Date of experience : February 27, 2024

Their site has been crashing for days…

Their site has been crashing for days and customer service tells you to try in a different device. Canceling Mastercard Travel World card now as it's required to book with them to get one of the perks. Terrible service.

Date of experience : February 08, 2024

Cleartrip ❌ Fraud company ✅

Trip id -24013092036 Case id - 19789908 Cleartrip is now Thief company,not travel agency. They are now literally looting their customers. They ask me to pay 12587, but gives me receipt of rs. 7887. When I asked about this difference. They are just saying sir we are checking from last 7 days. Cheap & chor company. They does not deserve even a single star on this trusted reviews portal. When I posted a above review earlier, they just replied that we call you & you didn't answer call.. totally liar. Chor company. This is the way of their earnings.

Dear Asiya, We sincerely apologize for the unpleasant experience. As per our records, we can see that the correct invoice has been shared with you.

Uncooperative Company

I made a booking on the 19th 9 pm for my father, who is 87 years old and in a wheelchair. Clear air was not willing to change the flight by one day after 2 hours of booking even after the airlines were willing to cooperate. The customer service will not be in line with the website. The website showed no charge to change flight ticket while customer service asked for 10,000 inr. I spoke with two customer service members, Ankit and Khusboo and they were both not willing to help.

Date of experience : January 19, 2024

Dear naman, we are sorry to hear this, don't worry we are here to help! Kindly provide us with your booking Trip ID so that we can arrange a call back immediately.

WORST SERVICE !!! Complaint Regarding Overcharged Amount

CASE ID: 19789908 My name is Karan Thakur, and I recently utilized your services for a travel booking (TRIP ID - 24013092036) for Mr. Mohammed Ebrahim Yusufuddin Shaikh. I am writing to express my concern and disappointment regarding the amount charged for rescheduling. Upon reviewing the Airline system ticket & your CRS ticket, I noticed that the final amount for rescheduling charge is Rs. 7887, but your executive Mr. Jaspreet from Reschedule department charged us Rs. 12587. This discrepancy has raised serious concerns on my end, as I believe it is essential for any travel agency to adhere to transparent and fair pricing practices. I kindly request that you investigate this matter promptly and refund us the excess amount charged. It is crucial for us to maintain a clear and honest communication to ensure a positive and lasting business relationship. I look forward to your prompt attention to this matter and a swift resolution. Please respond to this email or contact me at [9869503183 / 9867944710] at your earliest.

Date of experience : February 01, 2024

Dear Karan, we are sorry to hear this, don't worry we are here to help! As per the record, our customer service tried to contact you on 09867944710 multiple times but there was no response. Please acknowledge the email so that we can connect you.

awful , i booked with them and i accidently booked wrong time, i was showing right time but then i called them instantly. that said they will charge 50%, terrible experience

Date of experience : February 07, 2024

We are sorry to hear this, don't worry we are here to help! Kindly provide us with your booking Trip ID so that we can arrange a call back immediately.

Worst experience ever

Worst experience ever, they didn't refund my money of my flight tickets and today is over more than 15days they didn't even reply or contact for my refund status. They are just only refuse customers and not satisfied them properly . It's my request that if anyone wants to take service with cleartrip please think once !!! My total refund amount is over 25,472/- But they didn't refund my money not yet!!!!!

Date of experience : November 29, 2023

Hi Dev, we sincerely apologize for the unpleasant experience. Kindly provide us with your booking Trip ID so that we can assist you

Not getting Full refunds from Cleartrip

I booked flights in early february for travel to Kochi and Back. The airlines cancelled the flights. As per policy I am supposed to get the full refund. But Cleartrip has not refunded the full amount. I am unable to contact them as their number +91959533333 does not function and I am unable to send anyone in the organization email. Very Sad how the organization treats customers.

Date of experience : February 08, 2023

Sriman Naarayan S - We truly regret the inconvenience. Could you please share your Trip Id , we’ll arrange a call back for you.

Refused to give Tax Invoice and also instructed hotel to refuse to user(Me)

I booked a hotel through the ClearTrip portal, and during profile creation, they requested details, including GST information. Despite paying and booking, I didn't receive the GST Invoice. ClearTrip directed me to the hotel, but the hotel stated they were instructed by ClearTrip not to provide the tax invoice to users. Upon questioning, ClearTrip refused to provide the GST Invoice, citing it as an internal policy. I inquired about the legal exemption, and they mentioned not collecting GSTIN information on behalf of hotels. I've reached out multiple times through various channels (phone, email, Twitter) without success. My GSTIN details were collected by ClearTrip before the hotel booking, and the hotel amount was fully paid in advance on the ClearTrip portal, not at the hotel.

Date of experience : January 05, 2024

Hi, We are sorry to hear this, don't worry we are here to help! Kindly provide us with your booking Trip ID so that we can arrange a call back immediately.

Bad customer support

I booked a flight through flexifly. It is the first time I am using flexifly to reschedule flight. I had to pay Rs.4400 additionally. However they promised me 3550 refund after ticket is done which itself is not completely fine (why should I pay 850 extra even when new flight fares are lower than previous one). Then I received a link from godigit to give them my ifsc code and acc number. No explanation for what purpose (I assume for processing refund). When I call customer care for queries, no one is available and call drops automatically. Why should I provide bank details, it could easily be a fraud.

Date of experience : September 15, 2022

I book tickets every time using…

I book tickets every time using cleartrip from dubai to Cochin. It's was a best experience I received with very good price. Highly recommended to my friends and family also . 💯✅

Date of experience : June 14, 2023

Thank you for the valuable feedback!

Clear trip is One of the WORST And…

Clear trip is One of the WORST And Un-safest place to book flight tickets , I had a problem with the flight tickets and they said they can’t do anything about it and I lost 13000 rupees . Please choose make my trip and professional apps like that . DO NOT CHOOSE CLEAR TRIP EVER !

Date of experience : January 26, 2024

Dear Monalisa, we truly regret the inconvenience caused to you. Please provide us with your Trip ID so that we can connect and assist you.

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Cleartrip: Register Flight or Hotel Booking Complaints of Cleartrip

Cleartrip Private Limited is a global online travel company headquartered in Mumbai, India. It operates in India, UAE, Saudi Arabia, and Egypt with offices in Mumbai, Dubai, Riyadh, and Cairo. Cleartrip is a travel aggregator with a single platform for users to book flights, hotels, trains, corporate travel management, and travel activities and packages.

Are you experiencing issues with Cleartrip? Don’t worry; Cleartrip offers dedicated help and support to resolve technical, booking/cancellation, and payment problems related to its platform, including flight and train bookings, hotel reservations, travel bookings, and premium features.

Want to file a complaint with Cleartrip? In the beginning, you can complain to Cleartrip’s customer care support via helpline number, email, or online chat. If not resolved, escalate the matter to the Head of Customer Care at Cleartrip.

• Flight Booking: Problems related to booking domestic and international flights through Cleartrip. This includes issues with flight availability, cancellations, pricing discrepancies, and refund & payment processing.
• Train Booking: Complaints about booking Indian Railways train tickets via Cleartrip, including seat availability, class preferences, premiums/charges, and payment-related concerns.
• Hotel Booking: Issues related to hotel reservations in India and worldwide, such as booking cancellations, incorrect charges, and problems during check-in or check-out.
• Activity Booking: Complaints regarding booking tours, travel packages, attractions, and events through Cleartrip. This includes problems with activity availability, scheduling conflicts, and refund processes.
• Cleartrip Features: Problems with Cleartrip’s innovative features, such as price alerts, fare calendar, Cleartrip for Business, Agent Box, and Cleartrip Mobile. Users may face issues setting up alerts, accessing corporate travel management tools, or using the mobile app.
• Others: Concerns about the transparency of pricing, fees, and commissions on the Cleartrip platform. Listed partners and users may question additional charges, hidden fees, or unclear pricing structures.

Still, not resolved to your satisfaction? Finally, you can escalate the complaint to the Grievance Officer and further to the appointed Nodal Officer at Cleartrip Pvt. Ltd.

How to File a Complaint of Cleartrip?

As per the customer service policy of Cleartrip, the complaint resolution process is divided into 2 levels. Initially, you may complain to the customer service team. Further, you can escalate the disputed matter to the next designated authority.

Grievance Redressal Mechanism:

Levels of complaint escalation:

• Toll-free number
• WhatsApp or Email
• Register a complaint online
• Level 2 : Escalate the complaint to the Grievance Officer, Cleartrip Private Limited.

If you have complaints about the violation of passenger rights by airlines or airports that are not resolved to your satisfaction, you should file a complaint against the airline/airport to the AirSewa Nodal Officer of the Ministry of Civil Aviation .

Please note : If your disputed matter with Cleartrip is not resolved to your satisfaction, you may file a consumer complaint with the National Consumer Helpline of the Department of Consumer Affairs (MoCA) or approach the Consumer Commission (Forum) to seek compensation for your loss.

Level 1: Customer Care, Cleartrip

To address your concerns with Cleartrip, you can initiate contact through the toll-free customer care number, send an email, or submit your complaint online. You can complain about flight, hotel, and train bookings, general customer support, and payment disputes.

Be sure to provide the following details:

• Booking ID/reference number (for existing bookings)
• Nature of the complaint
• A brief description of the issue, along with relevant supporting documents, bills, screenshots, or video links (if available).

Contact Details of Cleartrip Customer Service:

• Cleartrip complaint number: +919595333333
• Email : [email protected] ; [email protected] (opt-out for promotions or privacy complaints)
• Complain online to Cleartrip :  File a complaint

Tip : Beware of scams, don’t share bank/personal details; use only the official Cleartrip app for help. Stay safe!

Level 2: Grievance Officer, Cleartrip

As per the E-Commerce Rules 2020 and IT (Information Technology) Act 2000, Cleartrip Pvt. Ltd. has designated a Grievance Officer to address concerns related to unresolved complaints. If your complaint previously lodged at level 1 is not resolved within 72 hours (3 days), you have the option to escalate the case to the Grievance Officer.

When submitting your written grievance letter or email, please include the following details:

• Reference/ticket number of the previous complaint
• Booking/Trip ID
• Reason for your dissatisfaction and the relief you expect
• Detailed description of the disputed matter, with relevant supporting documents for the claim.

After successful submission, must note down the acknowledgement (Unique ID) to track the status of the complaint.

To lodge your grievance, send an email to Cleartrip at [email protected] . For complaints related to the Cleartrio booking services, you can contact Cleartrip Pvt. Ltd. at:

Still, not resolved to your satisfaction by Cleartrip?

If you find the final response from Cleartrip unsatisfactory, you can approach these authorities:

• Informal Consumer Complaint: File an informal consumer complaint with the National Consumer Helpline (NCH) for arbitration.
• Internal Arbitration: Opt for internal arbitration with Cleartrip’s parent company, Cleartrip Pvt. Ltd., to resolve the issue internally and reach a resolution.
• Formal Consumer Complaint: Alternatively, you can file a formal complaint against Cleartrip or its partners with the National Consumer Disputes Redressal Commission (NCDRC) – Consumer Court/Forum to demand compensation for any losses or inconveniences experienced.

Still, not satisfied with the final resolution? It is advisable to consult with a legal expert before considering legal action against the company or challenging the decision made by the respective authority.

• Grievance redressal mechanism (cleartrip.com)
• Cleartrip for business – Terms of use (cleartrip.com)

First published on:

Complaint Hub has verified all the information on the post. If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT  -  [email protected] . We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Read the Terms and Conditions to use the information for any commercial or profit purpose ( Don't violate the Terms of Use ). All the information is provided for self-help and guidance to know the rights of the common people.

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Cleartrip Flights, Hotels, Bus 4+

Book flights, hotels & buses, designed for ipad.

• 4.5 • 3.7K Ratings

Screenshots

Description.

Join the bandwagon of 2.5 crore+ travellers & grab great deals on Flights, Hotels & Buses. Trying to find Flights & looking for Hotels nearby? Or simply delaying your trip due to excuses? For every problem of the undecided traveller, there’s one solution : Cleartrip. Get up to 15% off on Domestic Flights along with Hassle free cancellations on bookings. Avail up to 25% off on your Hotel booking & Cancel For No Reason only on Cleartrip. Let us help you find, plan, & book holidays (and business travel) more quickly & easily. What makes us awesome: Shortlist flights as per your budget, or fly your preferred route Reschedule your travel dates or domestic airlines for free up to 24 hours before departure with CT Flex! Cancel or reschedule your domestic flights for FREE up to 24 hours before departure with CT Flexmax! See fares ± 3 days from any date, and set individual filters for each date Special Fares for Seniors, Students, Armed Forces International Travel Insurance & Medi Cancel Refund Industry-first hotel offering Cancel For No Reason, only on Cleartrip. Enjoy an instant full refund even just before check-in. Give no reason when you cancel! Book Flight Tickets Online - Cheapest flight tickets & travel offers from leading banks - Enjoy our best-in-class domestic flight offers - Get unlimited discounts for online flight tickets - Choose from popular domestic and international airlines Book Hotels Online - Reserve your favourite hotel at lowest prices! - No need to compromise on hotel booking: Get the best rates - Check out best hotels in Goa, Couple friendly hotels in Ooty, hill view hotels in Manali & more - Choose from most trusted brands - Choose from over 400,000 hotels across 15,000 cities Launching exclusively on Cleartrip! Cancel For No Reason right up to check-in time with an instant full refund on hotel cancellations. - Find the perfect hotel using filters and personalised searches - Compare user ratings and reviews for all hotels - Find hotels by location, landmark, or other point of interest - View room type, occupants, inclusions, and more - all before you pay. So no more clicking back to confirm what you're paying for. Introducing Buses on Cleartrip - Book buses at flat 10% off & enjoy zero convenience fee. Use Code: CTBUS on your ride. - Save big on bus bookings on Cleartrip - Grab bus tickets at the cheapest rates - Cheap buses available - Avail sleeper buses at the lowest rates - Get discounts on Intercity bus rides Best Getaways, Staycation & Workation Options - From work to vacation, we have the best getaways lined up for you Convenient payment options - Cleartrip supports secure, 3D payments that comply with the Payment Card Industry Data Security Standard (PCI DSS) - Paying for your bookings is easy with any credit/debit card, via NetBanking, UPI, EMI options and all other popular payment options - A secure stored-card feature - Expressway - allows for the saving of traveller details, and the saving of a preferred card for faster check-outs. Visit our website: cleartrip.com to know more about Cleartrip. Stay connected with us on our social handles.

Version 24.2.0

App users are in for a treat! - SuperCoins & Wallet money are now only on app - Coupon codes on app now have bigger and better discounts - Flight bookings at 0% interest with No-Cost EMI options - Bug fixes and performance enhancements. The features will be available over the coming weeks. Turning your plans into trips just got easier! Dream BIG | Book FAST | Travel SAFE

Ratings and Reviews

3.7K Ratings

Super easy to book, amazing prices!

The easiest app I’ve used with finding flights and hotels. I will recommend it to all my friends! It’s awesome! Couldn’t believe the low prices on top of the extra discounts offered on the flights/hotels!

Developer Response ,

Thank you for kind words.

Not as good as before.

Cleartrip used to be the place to go but sadly, that is not the case anymore. The prices have gone up and they’ve become somewhat greedy. Sharing and selling customer information in order to make money. Not a good idea. I know many people that have stopped using Cleartrip because of this. I’m now forced to use flight network and cheapoair to book my tickets because Cleartrip prices have gone way up! It’s really not good to do this to your long time customers. You’re going to loose business doing such things in the long run because people will leave negative reviews for you. The app updates are almost completely useless as well. Not to mention, that they charge a convenience fee!?!?!!! When you’re booking a flight form Cleartrip they charge you a desperate convenience fee which no other website does... That is how they steal from you without you even knowing about it. No other website or business that I’m aware of charges a convenience fee. They don’t tell you about it until you’ve picked your flight and you’re ready to pay for it... Suddenly, it pops up and says that you have to pay a convenience fee which can be anywhere from 30-50AED depending on the price of your flight. Ridiculous and outrageous. I’ll never be using Cleartrip again because of the things that they do. Greedy business that does not care about their customers.

CLEARTRIP CLEARLY EXPOSED- A FRAUD COMPANY

I had to cancel my flight tickets on March 20 due to corona pandemic, then coming to the refund, they made me wait for 60 days and it’s May 20, still haven’t got the refund. When email cleartrip, they said Cathayapcific airlines is not responding to them. So I called Cathaypacific airlines global customer care and got to know that cleartrip haven’t cancelled my tickets yet and they kept my tickets open. And then I tried to contact cleartrip mentioning the same, and at this stage cleartrip stopped responding to my emails because they knew that they were just deceiving me by keeping me waited for more than 2 months and giving stupid reasons every time. This is how cleartrip service is. Guys, I request everyone to book tickets with their trusted travel agent or if possible directly with the airlines. NEVER CHOOSE CLEARTRIP FOR YOUR TRAVEL. THEY WILL MESS UP EVERYTHING. YOU WILL BE PSYCHOLOGICALLY TORCHURED. Please save yourself.

Pradeep - Very sorry to hear about your experience. Please help us with the Trip ID and we will get it checked.

App Privacy

The developer, Cleartrip , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

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• Privacy Policy

Get all of your passes, tickets, cards, and more in one place.

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How does the refund process work?

Because of the pandemic, the airline industry is facing a difficult situation with a large number of flight cancellations and pending payment refunds. If you wish to change or cancel your flight reservation, we will contact the airline on your behalf, although please keep in mind that airline rules vary from airline to airline and we cannot guarantee that the airline you are traveling with will be able to meet your request. Please know that we are doing our best to support you in this challenging situation. Read more about our fee for the manual handling here.  

We handle all refunds or change requests in the order we receive them and the expected handling time is longer than usual due to the pandemic and the increased volume. We are doing our very best to assist you as quickly as possible. 

How will you keep me informed about updates? 

You will receive an email when your change or refund has been processed and we ask you to wait for such further information via email before contacting us. Remember that you can check your refund status by logging in to "My Bookings", which you can access through the top right corner of our site, or by clicking here. Log in with Facebook or Google if you used your linked email account to make the booking, or enter your order number and the email you used when booking.

• Online check in
• Manage booking
• Flight status
• Contact us and FAQs
• Travelling with animals
• Travel requirements

No messages.

  Change a booking

Eligibility.

For all tickets purchased through Cathay Pacific, date and flight changes can be made for an itinerary involving the same routes.*

For tickets purchased through a travel agent – please contact them directly to organise your change.

* Rebooking may not be allowed or may incur additional fees. Subject to the fare rules of your ticket.

How to change a booking

If you booked through Cathay Pacific – on our website, mobile app or through Customer Care – the fastest way to make changes to your booking is to log into Manage Booking . You can rebook your flights by clicking the “Change or cancel your flight” button.

Passengers under the same booking are required to change dates and/or flights together when changing flight bookings online.

If the itinerary involves connecting flights with other carriers, you’ll also be able to make changes to your booking.

If you booked through a travel agent, you can make changes to your booking for a fee of USD60/HKD470 by contacting Customer Care.

* Changes are subject to award seat availability.

Will I be charged a rebooking fee?

A rebooking fee may apply depending on the fare type you have purchased.

You may also be required to pay the fare difference* due to changes in fare conditions including:

• Duration of stay
• Availability of the fare class in your original booking
• Seasonality and peak travel period surcharges on the rebooked dates

* Passengers will not be entitled to fare refunds in case of a fare reduction except in certain markets

  Cancellations and refunds

How can i cancel or refund my ticket.

If you booked through Cathay Pacific – on our website, mobile app or through Customer Care – the fastest way to cancel or organise a refund is to log into Manage Booking . You can rebook your flights by clicking the “Change or cancel your flight” button.

If you purchased your ticket through a travel agent – please contact them directly to organise your cancellation. We are unable to process refunds for these bookings.

Partially used tickets that qualify for a refund will be credited back to the original payment credit card or bank account charged. *

* Subject to fare rules.

Do I need to pay a cancellation fee?

If you’d like to cancel your flight, a cancellation fee may apply depending on the fare type you have purchased.

For partially used tickets, you may be refunded the sectors that have not been flown after the cancellation fee and applicable tax/surcharges are deducted.

Refund processing time

It normally takes up to 7 calendar days for us to process your refund request.

However, if your booking includes interline flights or more information is needed to process your refund (i.e. credit card used for the purchase has expired and your bank account details are needed instead), the processing time will take longer.

Please note that the time required for the actual refund to reach your account will depend on individual banks and payment service providers.

24-hour free cancellation

Cathay members who purchased their ticket directly through Cathay Pacific – on our website or mobile app – can cancel their ticket free of charge* within 24 hours through Manage Booking . Visit 24-hour free cancellation to learn more.

  Refund status

How can i check my refund status.

If you purchased your ticket directly through Cathay Pacific and have submitted your refund requests through Manage Booking, the online refund form or Customer Care, you can log into  Manage Booking to check your refund status for the past 90 days.

Your questions, answered

We answer the most frequently asked questions about ticket changes.

Unsolicited

Unsolicited - verified purchase.

Cleartrip has a rating of 1.59 stars from 261 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cleartrip most frequently mention customer service, full refund, and flight ticket problems. Cleartrip ranks 229th among Plane Tickets sites.

• Shipping 46

This company does not typically respond to reviews

What reviewers want you to know

Positive highlights.

No positive highlights yet

Critical highlights

• No customer service , no help at all and very inconsiderate.
• We have been writing and contacting the customer care team for almost a month but no response.

“Cleartrip refund completed!”

Trip ID *******57442. Cleartrip has completed refunding my transaction after further follow-up on their part. I appreciate that this is finally resolved. Thank you.

“Uncooperative company”

I made a booking on the 19th 9 pm for my father, who is 87 years old and in a wheelchair. Clear air was not willing to change the flight by one day after 2 hours of booking even after the airlines were willing to cooperate. The customer service will not be in line with the website. The website showed no charge to change flight ticket while customer service asked for 10,000 inr. I spoke with two customer service members, Ankit and Khusboo and they were both not willing to help.

Reviews (261)

Reviews that mention popular keywords

• Follow Masroor N.

I have booked a flight through cleartrip to jeddah from dubai. I got the ticket to Riyadh from dubai instead then I call to cleartrip and the guy treat me like a shot said we can't do anything talk to Airline. This is not the way I paid the amount to your website. The both Airline and cleartrip guys are playing. I told them I an not asking refund just to cancel and issue me ticket from dubai to jeddah

• Follow Syed T.

Don't ever use clear trips most bad service provider in the world' I made mistake to book with them.

Sukhvinder S - Thank you for your patience. As per our records your query has been addressed by our concerned team.

• Follow Mark D.

Cleartrip offer Ct flex or flexible ticket and refund policy but it's a headache because: 1- insurance by third party company Digit, 2- Don't work for foreigners,3- Refund takes 15 working days or even more, 4- poor customer service and bad policy. I bought two ticket CT flex and changed the date, I paid full for new ticket and I asked Cleartrip for refund. Refund is necessary to contact Digit, a third party company and its very annoying because I bought from Cleartrip they should refund and not another company. So, Godigit asked Indian ID and Indian Bank account to refund, I say that we we are foreigners and got a ticket from travel agent so can just return him and we pick up the money. By their policy is not allowing, only for ticket holders and Cleartrip don't take any responsibility. Such Scammers selling thing that we cannot get refund. Avoid to buy any CT Flex from them,

Products used: CT flex ticket

Mark D - We are sorry to hear about your experience. We request you to please share us your Trip ID to connect with you.

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Cleartrip - Your most trusted partners for booking Domestic & International flights, Hotels, Holiday packages & Local activities. 24*7 Support, 100% Genuine Reviews.

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