Manage Your Policy Online

Log in to our customer portal using your name and Cover-More policy number.

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What can I do online?

You can review and edit the key elements of your travel insurance policy, including:

  • Updating your traveller details
  • Customising your policy inclusions
  • Editing your trip dates
  • Cancelling your policy

You can find the answers to FAQs here .

You can also call us on 1300 72 88 22 (we're here to help Monday to Friday 8am - 7pm, Saturday 9am - 4pm, and Sunday 10am - 3pm AEDT) or email us at [email protected] .

Limits, sub-limits, conditions and exclusions apply. Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) on behalf of the product issuer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined FSG/PDS before deciding to buy this insurance.

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Life at Cover-More is caring, committed and packed with opportunity.

This way. together..

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A world-leading travel insurance and assistance provider. Our people and our technology are transforming what safe travel looks like.

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  • 15+ Countries across 5 continents
  • 17 mil. People protected every year
  • 24/7 Assistance & support worldwide

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Cover-More Group protects the travel dreams and experiences of more than 15 million people worldwide every year, whether they travel for leisure or business.

We partner with many well-known brands across the globe including travel agencies and airlines, financial institutions, and retailers. Online and in-store. We partner with like-minded groups who understand what is truly important to travellers, and who are committed to delivering a simple and seamless customer experience based on real protection and care.

We are part of Zurich Insurance Group and our operations cover 16 countries across five continents, with leading positions in the USA, Australia, Brazil, Argentina, Ireland and New Zealand. We offer world-class emergency medical assistance and travel security support through our 24/7 command centres in Australia, Argentina, Canada and the United Kingdom.

We are focused on digital transformation and travel risk management across all our distribution channels. We do more than just deliver our leading technology platforms, we back our technology up with a team of digital optimisation architects and CX specialists with the experience, knowledge, and insights to increase yield.

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Our technology helps businesses seamlessly integrate specialist insurance and assistance solutions.

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What country are you going to?

Select the Area of travel in which you will spend most time. NOTE: If you are spending more than 20% of your trip time in the Americas Area, it is compulsory to select a destination in the Americas Area for your policy.

If you are quoting a multi-trip policy please select “see region list” and select a destination in the appropriate region. For example United States for Worldwide cover or Spain for European cover.

When are you going?

Please select the departure and return dates for your trip.

For multi-trip policies the departure date will mark the start of your cover and it will automatically run for a year from that date.

Who is travelling?

Simply enter the age of each traveller including Adults and Accompanied Children*. Enter the age they are now.

Only use as many boxes as you have travellers.

*As per the Policy Wording: "Accompanied Children" means Your children or grandchildren plus one non-related child per adult policyholder who are identified on the Certificate of Insurance and travelling with You on the Journey, provided they are not in full-time employment and they are under the age of 21 years at the Relevant Time. If an Accompanied Child is in full time employment then they will need to purchase their own policy.

If you require a policy for more than 6 travellers, please contact Cover-More on (0800) 500 225 as we may still be able to offer cover to you.

If you have any questions or comments, please contact us using the most relevant method below.

If calling from overseas: +64 (0) 9 308 2120  

Physical address:

Cover-More Travel Insurance Level 18 125 Queen Street Auckland 1010 New Zealand

( Please Note: whilst we can receive your documents, we cannot process claims in person)

Postal address:

P.O. Box: 105-203 Auckland City 1143 New Zealand  

24/7 Emergency Assistance

Find global contact information for our 24-hour emergency assistance team here .  

Become an Agent

Get in touch here .  

Got a Complaint?

Do you feel that your claim has not been handled properly? We would like to hear from you. Please use our guide to lodging a complaint .

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Travel / Travel insurance

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Taking a break, skiing or relaxing on a cruise? We’ve got travel insurance cover for whatever holiday you're planning. 

Our two travel insurance options

International travel insurance available with eligible cards.

International travel insurance for cardholders, their spouse, and accompanied children travelling with them for the entire journey, is available with these CommBank credit cards :

  • Low Rate Gold
  • Low Fee Gold
  • Gold Awards 1 , Platinum 2 , Diamond 2 , Smart and Ultimate

And with our World Debit Mastercard™ .

For eligible credit cards​

To receive cover, including Overseas Medical cover # , before you leave Australia you must:​

1.    Spend at least $500 in a single transaction on your prepaid travel costs using your eligible credit card; and​

2.    Activate your travel insurance​

You will also qualify if the $500 worth of prepaid travel costs is redeemed using CommBank Awards points. You will need to provide a copy of the letter/statement/email confirming the redemption. 

Once you have met the spend requirement and activated, your international travel insurance cover includes:

  • Unlimited overseas emergency medical assistance
  • Cancellation cover
  • Lost luggage and personal belongings
  • Additional cover for travel delays and more

For World Debit Mastercard TM ​​ You need to activate your insurance to receive comprehensive cover. ​​

Overseas Medical cover, which includes overseas emergency medical assistance and hospital expenses and personal liability cover is automatically included. 

Here’s what you need to know about  international travel insurance available with credit cards  and  international travel insurance available with our World Debit Mastercard (PDF) .

Doing more than relaxing? You should consider additional cover if you’re participating in activities  like skiing, motorbiking or adventure sports. A premium will apply.

Activate now

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CBA travel insurance (domestic & international)

CBA Travel Insurance has got you covered with international and domestic travel insurance plans that you can tailor for yourself (as the policyholder) and up to 10 people travelling with you for the entire journey. Plans available include:

  • Comprehensive cover  including unlimited 3 overseas emergency medical and hospital expenses cover and more
  • Essentials cover  is our no-frills plan which covers listed pre-existing conditions and more
  • Medical only
  • Cancellation only
  • Domestic  for your holiday or work trip within Australia

Doing more than relaxing? You should consider additional cover if you’re participating in activities like skiing, motorbiking, or adventure sports. A premium will apply.

Get a quote

Travel insurance checklist

  • Remember to check the Travel Alerts page regularly to see if there are any global events that can affect you and your travel insurance policy
  • Organise your travel insurance cover as soon as your trip is booked.  Tell me more
  • Once you've purchased your CBA Travel Insurance or activated your CBA credit card or debit card international travel insurance, we'll email you a Certificate of Insurance which confirms: - Period of cover - Your premium - What cover options and excess applies - Any variances to the standard terms 
  • Print out and take a copy of your Certificate of Insurance with you as it may come in handy
  • Tell us before you go – register your travel destinations in the CommBank app or  NetBank
  • Read our  Travelling overseas: 10 step money checklist , or info about online banking while you're overseas  
  • Lock Block, Limit  your CommBank credit card or Lock, Block  your CommBank debit card

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How to make a claim

Your claim will be managed by cover-more, our travel insurance provider..

Make a claim online or call Cover-More, 8am-5pm Mon - Fri and 9am-4pm Sat (Sydney/Melbourne time)

  • Within Australia: call Cover-More on  1300 467 951
  • From overseas: call Cover-More on + 612 8907 5060   (call charges may apply)

Here's how to make a claim

In an emergency

Make a local or international call.

  • Within Australia:  call Cover-More on  02 8907 5641  (24/7)
  • Within Australia, to report a lost or stolen CommBank card:  call us on  13 2221  (24/7)
  • From overseas:  call Cover-More on    +61 2 8907 5641  (24/7)
  • From overseas, to report a lost or stolen CommBank card:  call us on + 61 2 9999 3283  (24/7)

Protect your cards & money in the CommBank app & NetBank

  • Lock, Block, Limit your CommBank credit card  
  • Lock, Block your CommBank debit card
  • Manage your Travel Money Card
  • Cancel and order replacement CommBank cards in NetBank or the CommBank app

Managing your travel insurance policy online

Update your contact details, locate your Certificate of Insurance, add or remove travellers and make changes to your travel insurance policy.

Discover how

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Things you should know

1  Gold Awards cards are no longer available for sale from 23 March 2018 .

2  Platinum Awards & Diamond Awards cards are no longer available for sale from 3 June 2023.

3 Medical and dental cover and assistance will not exceed 12 months from onset of the illness or injury. Sub-limits apply.

# For eligible credit cards, you will need spend at least $500 in a single transaction on your prepaid travel costs (e.g. the cost of your return overseas travel ticket, prepaid accommodation, cruise, travel or tour) by charging the cost for that trip on your eligible card account before leaving Australia and activate to receive any cover, including Overseas Medical cover. You will also qualify if the $500 worth of prepaid travel costs is redeemed using CommBank Awards points. You will need to provide a copy of the letter/statement/email confirming the redemption.

Insurance is provided by Zurich Australian Insurance Limited, ABN 13 000 296 640, AFS Licence Number 232507 through its agent Cover-More Insurance Services Pty Ltd ABN 95 003 114 145, AFSL 241713 (Cover-More) for Commonwealth Bank of Australia ( CBA ).

Terms, conditions, restrictions, exclusions (including for pre-existing medical conditions and persons aged 74 years or over for CBA Travel Insurance, and 80 years or over for insurance available with eligible cards), benefit limits, sub-limits and excesses may apply to all insurances. Before activating the international travel insurance included in your CommBank credit card please read the  Credit Card Insurances Product Disclosure Statement and Information Booklet  for more information. If you have activated international travel insurance included in your CommBank credit card on or before 6 February 2024, please refer to the Credit Card Insurances Product Disclosure Statement and Information Booklet – effective 2 June 2023 .

Before activating the international travel insurance included in your World Debit Mastercard, please read the  World Debit Mastercard insurances Product Disclosure Statement and Information Booklet (PDF) for more information.

If you have activated international travel insurance included in your World Debit MasterCard on or before 9 August 2022, please refer to the World Debit Mastercard insurances Product Disclosure Statement and Information Booklet – effective 29 September 2021 .

Before making a decision on CBA Travel Insurance please read the  CBA Travel Insurance Combined Product Disclosure Statement and Financial Services Guide  for more information.

Where used, the term “ unlimited” only means there is no capped dollar sum insured. All costs and expenses claimed must be reasonable. You are only covered for treatment received and/or hospital accommodation during the 12 month period after the sickness first showed itself or the injury happened. Sub-limits may apply.

The target market for this product will be found within the product’s Target Market Determination,  available here .

For products offered by Cover-More, information about the Target Market can be found in the Target Market Determinations (TMD) available  here .

CBA and its related bodies corporate do not issue or guarantee this insurance. It does not represent a deposit with or liability of either CBA or any of its related bodies corporate. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase a CBA Travel Insurance policy or purchase an upgrade policy, we (CBA) receive a commission which is a percentage of your premium.

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The journalists on the editorial team at Forbes Advisor Australia base their research and opinions on objective, independent information-gathering.

When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

WAS Discovery Travel Insurance Review: Features, Pros and Cons

Updated: Apr 17, 2024, 9:08am

Reviewed By

The Discovery Plan from WAS Travel Insurance could be a good choice for Aussies looking for a no-frills travel insurance policy. However, it only offers a number of standard features of comprehensive policies as optional add-ons and that can make the policy much more expensive than first meets the eye. Regardless, its unlimited medical cover, high age limit of 99 years, and positive customer reviews makes it a viable option for those in the market for a medically focused, no-frills travel insurance policy.

Related: Best Comprehensive Travel Insurance Providers for Australian

  • Unlimited medical
  • Generous dental of $2,000
  • High age limit
  • Luggage and cancellation cover not automatic
  • Children not included
  • More expensive than competitors

WAS Travel Insurance

Table of Contents

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About WAS Travel Insurance

What does was travel insurance cover, does was travel insurance cover me for covid, was pricing comparison, was customer service, the bottom line.

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Fast Cover Travel Insurance

On Fast Cover’s Secure Website

Medical cover

Unlimited, 24/7 Emergency Assistance

Cancellations

Unlimited, (Trip Disruption $50,000)

Key Features

25-Day Cooling Off Period, Australian Based Call Centre, 4.6 Star Product Review Rating

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On Cover-more’s secure website

Unlimited, with a $2000 limit to dental

Yes, amount chosen by customer

Southern Cross Travel Insurance

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Medical Cover

Including medical treatment, doctors’ visits, prescribed medication, specialist treatment & medical transport costs

$2,500 with option to increase to unlimited

Wise And Silent Travel Insurance, known as WAS, is a Brisbane-based travel insurance company that offers “tailored coverage” to its customers. This tailoring differs from the standard comprehensive travel insurance policies on the market, which usually have a set minimum for standard inclusions for policies, such as lost luggage cover and cancellations.

WAS Travel Insurance is underwritten by Pacific International Insurance Pty Ltd, an Australian insurance company based in Newcastle. While WAS isn’t listed on ProductReview, it has scored a 4.7 star review on TrustPilot from an albeit small number of 39 customer reviews.

Customers highlighted WAS’ staff communication, the ease of applying for coverage, and a “smooth and efficient” claims process.

WAS offers two types of plans, Covid Essentials and Discovery Plan. For the purpose of this review, we analysed the comprehensive option, the Discovery Plan.

As stated, WAS Travel Insurance works a little differently to most travel insurers. Its comprehensive policy is known as the ‘Discovery Plan’, which is available to those aged up to 99 years old and includes unlimited medical in its base cover.

For families travelling together, it’s important to note that children can be added to the policy at a lower rate, but they are not included within a parent/guardians policy as is the industry norm.

Once you start to add to the base cover, WAS Travel Insurance becomes even more complex, with only a handful of medical outcomes covered as standard and far more classified as optional.

For example, credit card fraud is not covered as a standard inclusion; instead, unauthorised use of credit cards can be covered as part of luggage and personal effects, should the policyholder choose to take out this optional extra. Personal liability is not covered automatically, but needs to be selected for coverage up to $2.5 million.

Any trip cancellations are only covered up to the amount chosen by the customer (ranging from $1,000 to $40,000 per customer) and travel delays are covered as optional extras, up to $2,000 per customer. Delays are reimbursed at a rate of $50 per six hours, which is below the industry standard of $200 for every six hours, however no excess applies to these claims. (For missed flight connections, these are only covered should the policyholder choose to add travel interruption cover to their plan.

Rental vehicle excess is also an optional add-on, with the maximum cover of $6,000 for those looking to hire a car during their holiday. In many policies this is covered as standard and does not require the traveller to add it as an optional extra.

Lost Luggage

When it comes to lost luggage, those with WAS Discovery Travel Insurance will need to choose it as an add-on as they are not automatically covered. The lowest option is $1000, while the highest is $10,000 (per traveller).

WAS will only cover an individual item to a limit of $1,000.

WAS Travel Insurance include unlimited medical cover within its comprehensive policy, which extends to additional expenses such as transportation to a medical facility or, in the necessary event, back to Australia.

There is also cover for a medical companion to stay with you during treatment and/or necessary medical-related travel, even if they themselves are not listed on your policy.

Certain pre-existing conditions are also covered if they meet the necessary criteria. The 44 automatically covered conditions include anxiety and depression, diabetes, sleep apnoea and many more.

Other conditions outside of the pre-existing conditions list will not be covered by WAS Travel Insurance.

Covid-19 is included in the unlimited medical cover, which is explained in further depth below.

Is Dental Cover Included?

Dental cover is included in the WAS Travel Insurance Discovery Plan, but not under the unlimited medical expenses. Instead, there is up to $2,000 covered for emergency dental treatment, which is more generous than most insurance policies, which generally top put at $1,000.

Yes, WAS Travel Insurance includes Covid-19 medical expenses within its unlimited medical coverage. It also includes cancellations related to Covid-19, however, that is dependent on how much cancellation cover the policyholder requests.

Related: Travel Insurance And Covid: Are You Covered?

What About Pregnancy?

Pregnancy is covered by WAS Travel Insurance there are unexpected serious complications of pregnancy occuring:

  • Up to the 24th week of pregnancy if you’re pregnant with a single child; or
  • Up to the 19th week of pregnancy if you’re pregnant with twins or multiple children.

The exclusions include childbirth; the healthcare of a newborn child; pregnancies with existing complications; or pregnancies in which the person has previously had complications with previous pregnancies.

What About Sports and Activities?

WAS covers a range of sports and activities, however, rather than specifying what is covered, it provides a list of the excluded activities being:

  • Snow sports;
  • Motorcycle or moped riding;
  • Racing (except on foot);
  • Polo playing;
  • Mountain climbing requiring the use of equipment such as pick-axes, anchors, bolts, crampons, carabiners, lead or top-rope anchoring or other specialist equipment;
  • Motor sport or motor racing (including training or practice);
  • Running with the bulls;
  • Professional sports (including training or practice);
  • Parachuting, hang-gliding or paragliding; or
  • Scuba diving, unless you hold an open water diving certificate or diving with a qualified diving instructor

However, policyholders can choose to add additional adventure packs—snow, motor and cruise—which will then cover them for those sports.

WAS Travel Insurance prides itself on offering budget-friendly insurance policies to Australians; however, the cost of a policy with WAS isn’t as clear cut as many others—largely due to the many different inclusions that one needs to opt-in to.

Forbes Advisor Australia has run quotes against two of our top picks of travel insurance providers for Australians— Travel Insurance Direct and Allianz Travel Insurance —to compare the prices of WAS Travel Insurance when opting-in for a level of cover similar to what these two competitors offer automatically.

As Bali is a top destination for many Aussies, the data below is based on a 28-year-old Australian travelling to Indonesia for a week.

Related: A Guide To Travel Insurance For Bali

This analysis does not include other additional costs that would need to be considered, including sports cover, children travelling, pre-existing medical conditions and so on.

As you can see from the table above, opting in for the same level of cover that is offered as standard by competitors makes the WAS Travel Insurance policy the most expensive of the three.

It’s important to note that policy prices for travel insurance will change for a range of factors, including age, destination, length of trip and any specific needs required by the traveller. The above data is to be used as a guide only.

From the limited reviews online, WAS’ customer service staff members have been hailed as being “very patient and helpful”, with their knowledge “making the experience [of submitting a claim] much less stressful”.

WAS can be contacted by phone or email, with different email addresses and phone numbers unique to the service required (emergency assistance, claims, or general enquiries). The full list can be found online here .

Customers can also submit a form online to be emailed back, and are able to submit claims online or over the phone.

WAS may be a risky choice for some customers who choose to opt-out of the optional extra cover for the sake of saving money and end up being under-insured. Some travellers may not realise the importance of personal liability insurance and fail to select it, which could land them in hot water if an accident was to occur overseas. As a comparison, most other insurers include personal liability insurance as standard in their comprehensive policy: Travel Insurance Direct offers $2.5 million in personal liability, while Allianz offers $5 million—with caveats around snow and adventure packs.

Nevertheless, WAS may be attractive to budget travellers who are happy with a no-frills policy, but want to ensure they’re covered for the basics of medical and dental.

Frequently Asked Questions (FAQs)

Is was travel insurance good.

WAS Travel Insurance did not make Forbes Advisor Australia’s top picks for comprehensive travel insurance , but that doesn’t mean it’s not a good option for Aussies looking for international cover. The comprehensive policy offered by WAS is a build-your-own type of plan, meaning it is tailored to the customer individually in terms of cancellation cover, luggage cover, rental car excess and more.

It may be suitable for budget-conscious travellers looking for a no-frills policy that is focused on medical and dental. However, it’s worth noting that when compared to other insurers on the market, WAS ended up being more expensive once the add-ons were included in the quote.

From 38 customer reviews on TrustPilot, WAS received a rating of 4.7 stars.

What policies does WAS Travel Insurance offer?

WAS Travel Insurance offers two policies: Covid Essentials and Discovery. The Discovery Plan is what would be considered its ‘comprehensive’ offering, considering it allows customers to tailor the plan to suit their needs.

How much does WAS Travel Insurance cost?

The cost of WAS Travel Insurance—like any travel insurance provider—is dependent on many factors: your age, your destination, the length of your trip, and any personal requirements such as higher lost luggage cover for specific equipment or items, whether or not you need cover for certain sports and activities, any pre-existing conditions you need covered, and more.

From a quote Forbes Advisor Australia ran of a 28-year-old going to Bali for one week, paying an excess of $250 and opting in to $2000 of cancellation cover, $10,000 of lost luggage cover, and rental car excess, the total WAS quote came to $141.80, which was higher than competitors.

Related: How Much Does Travel Insurance Cost?

Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany site, Sophie has worked closely with finance experts and columnists around Australia and internationally. Sophie grew up on the Gold Coast and now lives in Melbourne.

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Where are you going?

Enter the destination(s) you plan to visit or select them from the list of countries and regions in the dropdown.

Planning a stopover? If you’re in a country for less than 72 hours, you do not need to list it as a destination.

Don’t currently know all the countries you’ll be visiting? You can select a region to obtain cover for all countries within that region, or you can select “Anywhere in the world”. Important: If selecting “Anywhere in the world”, your policy will not provide cover for claims arising in countries that are subject to sanctions. Your safety is paramount, so please read and familiarise yourself with the “ Standing Travel Alert for High Risk and Sanctioned Countries ” when undertaking worldwide travel – and before making any side trips to neighbouring countries – to ensure you have adequate cover.

Going on a cruise? If your cruise is in inland Australia (e.g. on the Murray River) or in Australian coastal water (e.g. the Kimberley), enter or select “Australia”. If your cruise embarks and disembarks from Australia ports only without any stopover at a port outside of Australia (e.g. a “Sampler Cruise” or cruise from Sydney to Brisbane), enter or select “Domestic Cruise”. If your cruise is overseas (e.g. a European river cruise, a Caribbean cruise, or a cruise from Sydney to Hong Kong), enter or select the country or region you will spend the most time in during your trip.

Want to come to Australia on our Inbound Plan? Select “Australia Inbound”.

When do you depart?

Enter the date you will leave your home to start your trip.

When do you return?

Enter the date you will arrive home based on AEST (considering any time differences/zones and travel times).

Duration of each trip?

Select the maximum trip duration that best suits your needs.

The maximum trip duration you select will apply to each separate trip you take during the 12-month period of your policy.

For cover to apply, you cannot take trips that exceed this maximum duration. If you make a claim related to a trip that exceeds this maximum duration, it may be declined.

The maximum trip duration you select will be shown on your Certificate of Insurance.

Age of each traveller?

Enter the age (as of today) of each adult and child to be included on the policy.

Protect Your Next Trip with Cover-More

Looking for Cover-More travel insurance online? Discover more about our coverage below.

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Your Favourite Destinations

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International Comprehensive and Comprehensive+

Our best travel insurance plans for trips that take you across the globe.

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International Basic

Our essential cover for overseas medical expenses, personal liability, and luggage insurance.

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Inbound Travel Insurance

Our comprehensive international travel insurance for non-residents visiting Australia.

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Domestic Comprehensive and Comprehensive+

Our best travel insurance plans for short or long trips within Australia.

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Domestic Basic

Our necessary protection for trips that take you anywhere in Australia.

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Annual Multi-Trip

Our annual travel insurance offers the convenience of unlimited trips (up to the number of days per trip you choose) on the one policy.

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Our top travel insurance benefits and cover options

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Cancellation Cover

Spent your hard-earned savings on your holiday? You can choose the cancellation cover amount that suits you and your trip.

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Cruise Travel Insurance

Travelling on a cruise? If you tell us you’re staying on a boat outside of Australian coastal waters for two or more nights, you’ll need our Cruise Cover to protect your boating trip.

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Motorcycle/Moped Riding Cover

You can add motorcycle/moped travel insurance coverage to your policy if you’re planning on driving or riding on one while on holiday.

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Snow Sports Cover

Our option to add travel insurance coverage for skiing, snowboarding, and snowmobiling is ideal for snow holidays.

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Adventure Sports Cover

We automatically provide cover for over 40 adventure activities, plus our Adventure Activities Cover option can be added to include even more experiences.

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Rental Vehicle Insurance Excess Cover

Planning on hiring a vehicle while you’re away? We can provide cover for your rental car insurance excess in case of a mishap.

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Luggage and Travel Documents Cover

Taking important items with you on holiday? We can help protect your valuables while you’re travelling.

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Existing Medical Conditions

You can complete an online health assessment to confirm the appropriate travel insurance coverage for you.

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Business Cover

Travelling for work? Our Comprehensive+ Plan can protect your business equipment, and provide cover for kidnap and ransom.

Want to know more? See our full range of travel insurance benefits .

Expert assistance when you need it the most

No one wants – or expects – to encounter an emergency situation while travelling overseas. But, sometimes, things can go wrong unexpectedly, no matter how cautious you are during your travels.

If the unthinkable does happen while you're on your trip, we can provide emergency assistance and support to get you back on track.

Here's how we recently helped Australian traveller Irena Caldwell when she unexpectedly became ill during an overseas holiday.

Need travel insurance for one of these popular destinations?

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Bali, Indonesia

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UK & Europe

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How to choose the right Cover-More travel insurance for your trip

Our Cover-More travel insurance plans cover more of what’s important. However, each plan has different benefits and coverage conditions, so please consider your own needs carefully.

Our most comprehensive plans come with the benefits that are most important to you, including:

  • Overseas medical expenses
  • Overseas emergency dental expenses cover
  • Luggage and travel documents cover
  • Rental vehicle insurance excess
  • 24-hour emergency assistance
  • 21-day cooling-off period*

You can compare our Cover-More travel insurance plans side-by-side to find the level of cover and benefits that fit your budget and your journey. When you’re ready, you can get a quick quote online or call us on 1300 72 88 22 to find a policy that best suits your needs.

Reminder: before you consider purchasing our travel insurance, please read the Product Disclosure Statement for our full policy details.

Ready to hit the road?

Find our best travel insurance coverage for you.

* Cooling-off period available when you cancel your policy within 21 days of purchase and you have not made a claim or departed on your journey.        ** You can find a full list of automatically covered conditions on the Product Disclosure Statement (PDS) of your chosen policy.

IMAGES

  1. Cover-More Travel Insurance Review: Pros and Cons

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  2. Cover-More Travel Insurance

    covermore travel insurance email

  3. Cover-More Travel Insurance

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  4. Cover-More Travel Insurance with Newcastle Connections

    covermore travel insurance email

  5. Fillable Online Basic

    covermore travel insurance email

  6. Cover-More Travel Insurance Promo Code / Offers November 2023

    covermore travel insurance email

VIDEO

  1. Snowboarding in Dubai

  2. Tips: How to lodge a Travel Insurance Claim?

  3. We’re here to help protect you

  4. How to Choose Travel Insurance in 2024

  5. Bandit Roller-coaster

  6. TRAVEL through my eyes

COMMENTS

  1. Compare the Market® Travel

    Compare With Us & Make Sure You Have The Right Travel Insurance For Your Holiday. Single Trip Travel Insurance From £2.25. Compare Insurance Deals From 43 Providers.

  2. Travel Insurance Comparison

    You Can Get a Travel Insurance Policy From as Little as £4.75. Compare Today Online! A Small Price To Pay To Give You Peace Of Mind For Those Unexpected Situations. Save Now!

  3. Contact Us

    Contact UsDo you have questions about travel insurance? Need help making a change to your current policy or filing a claim? Contact us for support.Customer servicePhone:1-800-749-4922 (8:00 a.m. to 7:00 p.m. CT, Monday - Friday)Email:[email protected]

  4. Contact Cover-More Travel Insurance

    How to Contact Cover-More Travel Insurance Customer service: hours of operation. ... Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) on behalf of the product issuer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your ...

  5. Covermore

    Protect your trip investment and receive emergency travel assistance with a travel insurance plan from Covermore. Anywhere you go, we're there to protect you. Get a Travel Insurance Quote ... Cover-More Inc. 810 North 96th Street, Suite 300, Omaha, NE, 68114. CA Agency License # 0N13321.

  6. Contact

    A global group with expertise & innovative capability in travel insurance & assistance. Discover our latest jobs. Let's go great places together. Contact Cover-More Group today for all your general enquiries.

  7. Travel Insurance: Quote in 30 Seconds

    Health Insurance Doesn't Cover Everything. According to the US Department of State - Bureau of Consular Affairs some domestic health insurance may cover "customary and reasonable" costs overseas. However, they often won't pay for a medical evacuation back to the US which can cost upwards of $50,000. That's where travel insurance can help.

  8. Claims

    Email: [email protected] Why would I need to file a claim? In the event your flight is delayed, you miss your connection, sustain a serious injury, become severely ill while traveling, or can't even leave for your trip, you can file a claim to activate your travel insurance benefits. ... Depending on your travel insurance plan, you can ...

  9. Travel Assistance

    Travel assistance can help you get the care you need - such as prescription assistance and medical evaluations - if you encounter any medical challenges while on the road. Travel assistance can also help you find the nearest medical provider, fulfill emergency medical payments, and more. Global contacts U.S./Canada (toll-free): 1-844-799-0331

  10. About Us

    About Cover-More. Cover-More protects the travel dreams and experiences of more than 15 million people worldwide every year. Whether they are traveling for leisure or for business, our aim is to provide unique, personalized value and service to customers before, during and after they travel. We are part of Zurich Insurance Group and we partner ...

  11. Emergency Assistance

    Emergency Assistance. If you are traveling and need emergency assistance or advice, Cover-More's travel insurance plans include 24/7 global assistance provided by Zurich Travel Assist. It doesn't matter where you are or when you wish to call, read the information below to find the best number to contact the emergency assistance team.

  12. Cover-More Emergency Assistance

    When you can or when it's safe to do so, contact Cover-More Assist, our 24/7 overseas medical and emergency assistance team. We are here to help you at any time. ... All our Cover-More Travel Insurance policyholders have access to our in-house, global, 24/7 emergency assistance team of doctors, nurses, psychologists, case managers, and ...

  13. Coronavirus (COVID-19) Coverage

    Cover-More, Inc. CA Agency License #0N13321. 810 North 96th Street, Suite 300, Omaha, NE, 68114. COVTF1. Coronavirus (COVID-19) Travel Insurance CoverageCover-More insurance plans can provide valuable coverage if you, a traveling companion, family member or business partner tests positive, or are diagnosed by a physician, for the coronavirus ...

  14. Travel Insurance FAQs

    How can I contact Cover-More travel insurance? General enquiries: 1300 72 88 22. Emergency Assistance: +612 8907 5619. For toll-free assistance phone numbers in popular destinations, you can find all our Cover-More's emergency numbers here. Claims: 1300 36 26 44. Complaints: you can submit a complaint via the online form on this page.

  15. Cover-More Travel Insurance Review: Pros and Cons

    For general enquiries, Australians can contact Cover-More Travel Insurance by calling 1300 72 88 22. For policy holders requiring emergency assistance, you can call Cover-More Assist 24/7 from any ...

  16. About Us

    We are Cover-More Group - proudly part of Zurich Insurance Group. We are a global leader in travel insurance, assistance and travel risk management, and a trusted partner to many well-known brands across the globe. We look after many millions of the world's leisure and business travellers with well-known customer-facing brands: Travelex ...

  17. Manage Your Travel Insurance Policy

    You can review and edit the key elements of your travel insurance policy, including: ... (we're here to help Monday to Friday 8am - 7pm, Saturday 9am - 4pm, and Sunday 10am - 3pm AEDT) or email us at [email protected]. Company. About Us. ... Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) on ...

  18. Review: Covermore travel insurance

    Premium International Travel Insurance. Covermore's 'Premium' travel insurance plan is the insurer's most comprehensive policy, with unlimited overseas medical cover, insurance against travel delays, and more. ... If you've forgotten your password, simply enter your email address below, then click 'Submit'. We'll send you an email to re ...

  19. Travel Insurance Quote

    Extensive cover and benefit limits to provide extra financial protection. Pre-trip cover if you're diagnosed with COVID-19#. On-trip cover if you're diagnosed with COVID-19 while travelling^##. Unlimited~ overseas emergency medical expenses^. Up to $15,000 luggage cover*. Existing medical conditions cover available.

  20. How To Make A Travel Insurance Claim

    To do this, you will need to download a travel insurance claim form and post it and your supporting documents directly to us. If you would prefer to submit your claim through this option, please follow the below steps. Before you start: Please note that all claims require a fully completed claim form.

  21. Cover-More Group

    Cover-More Group is a global provider of travel insurance, assistance and travel risk management solutions. ... Cover-More Group protects the travel dreams and experiences of more than 15 million people worldwide every year, whether they travel for leisure or business. ... Contact; Connect. Zurich Tower, 118 Mount Street, North Sydney NSW 2060 ...

  22. Travel Insurance: Quote in 3 Steps

    Cover-More can protect your next trip with: 24/7 emergency assistance. Online claims portal. Choice of excess levels. Options to vary your cover, including cancellation, snow sports, and luggage and personal effects. Unlimited+* overseas emergency medical expense cover on our International Options Plan. 21-day cooling-off period~.

  23. Contact Us

    Cover-More Travel Insurance Level 18 125 Queen Street Auckland 1010 New Zealand (Please Note: whilst we can receive your documents, we cannot process claims in person) Postal address: P.O. Box: 105-203 Auckland City 1143 New Zealand 24/7 Emergency Assistance. Find global contact information for our 24-hour emergency assistance team here. Become ...

  24. Travel insurance

    Your claim will be managed by Cover-More, our travel insurance provider. Make a claim online or call Cover-More, 8am-5pm Mon - Fri and 9am-4pm Sat (Sydney/Melbourne time) Within Australia: call Cover-More on 1300 467 951. From overseas: call Cover-More on + 612 8907 5060 (call charges may apply)

  25. WAS Travel Insurance Review

    Cover-More Travel Insurance. Learn More . On Cover-more's secure website. Medical cover. Unlimited, with a $2000 limit to dental. ... WAS can be contacted by phone or email, with different email ...

  26. Find the Right Travel Insurance Coverage for You

    24-hour emergency assistance. 21-day cooling-off period*. You can compare our Cover-More travel insurance plans side-by-side to find the level of cover and benefits that fit your budget and your journey. When you're ready, you can get a quick quote online or call us on 1300 72 88 22 to find a policy that best suits your needs.