crew in cruises

I've worked on cruise ships for over 6 years. Here's an inside look at what it's like living on board.

• I've worked on cruise ships for over six years, so I'm familiar with how the crew lives on board.
• Staffers typically live with a roommate in tiny cabins that have bunk beds and small closets. 
• We usually eat at our own buffet and hang out after work at the crew bar .

Between the unlimited buffet, glamorous destinations , and entertainment around the clock, living on a cruise ship sounds luxurious , but there's a whole other world below deck.

I've worked on cruise ships for over six years , so I'm very familiar with how crew members eat, sleep, and live.

Here's what it's really like living on board, based on my experience.

Most crew cabins are tiny

Measuring around 120 square feet, crew cabins are typically tight and don't have windows.

They're commonly furnished with a set of bunk beds with privacy curtains, a mini-fridge, a desk, a closet, and a TV with a side table.

Although every cabin is equipped with its own bathroom, it's typically so tiny that you can brush your teeth, use the toilet, and shower at the same time.  

Crew members in higher positions have better cabins

Based on what I've seen, managers and officers typically have cabins with a porthole and full-size bed, plus an additional fold-down bed for guests.

They also typically receive daily housekeeping while most crew members are responsible for cleaning their own cabins.

Most crew members have roommates 

Roommates are typically assigned by division, but I've found it's easy to move in with a friend if you'd like.

The bottom bunk is highly coveted in the crew world — roommates usually claim it as soon as the other ends their contract. 

Cabins are divided into 'neighborhoods'

There are crew cabins on several floors, from deck 00 — below sea level — to deck three, though the captain and bridge officers typically live adjacent to the bridge higher up.

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The main crew corridor that runs up and down the entire ship is nicknamed the I-95, after the popular US highway . It's always busy with foot traffic and tons of trolleys and carts, so we have to be attentive when walking through it.  

Crew members have to sort their own trash

All of the ship's trash winds up in the incinerator room, but there are a lot of categories to sort the garbage into.

Although housekeepers sort guest garbage, the crew is responsible for separating their trash into the correct bins.

We also typically do our own laundry

On larger ships, there are multiple crew laundry areas , which resemble laundromats.

But our uniforms can be dry cleaned at the formal laundry area for free.

Staff members often enjoy after-hour parties and events at the crew bar

After work, most of the staff hangs out at the crew bar, which is usually a covered outdoor area with a functioning bar and dance floor.

Events like bingo, karaoke, all-crew parties, and trivia happen almost daily.

There is a separate buffet for the crew

The crew mess is a buffet with set times for meals at different points throughout the day.

It typically features more international foods — like Filipino, Indian, and Caribbean cuisine — than the guest buffet to represent the hundreds of staffers from different countries.

The mess often offers special themes, like crepes with the captain or barbecue day, as well as late-night options like pizza and lasagna.  

What Working on Cruise Ships is Really Like: Pros & Cons

Ever wondered what cruise ship crew life is really like or if working on ships is worth it? Keep reading to find out all the good and bad that comes with living at sea!

Working on cruise ships often sounds like a dream, and it definitely can be.

But there were also many times in my three-year career at sea where it honestly felt like a living nightmare.

If you’re considering a life at sea or you’re just curious about cruise ship crew life, here’s some information about the pros and cons from my experience as a pirate seafarer for your entertainment and/or research purposes.

My Experience Working on Cruise Ships

There are always advantages and disadvantages to every job and working on cruise ships is no different. 

Cruise ship crew life can be intense: long hours, no days off for months, lots of rules, demanding guests, small living quarters and little to no privacy.

But working on ships also allows you to travel to places some only dream of while making some amazing connections with fellow seafarers from all over the world.

Despite all the ups and downs of ship life, I wouldn’t change a thing.

You can party all night over international waters, fall asleep to the sound of the ocean, and wake up in a completely different country.

View this post on Instagram Please, please, please don’t ever let me take this for granted: the fact that I can work in the morning, run around Saint Petersburg for a few hours, go back to work until midnight and see this amazing sunset, and then get back off the ship to see people all over the world celebrating the World Cup together in the streets before I return to the floating tin can I call home at 4am. All summer long, every single week #serenadeadventures A post shared by Michelle Endo (@wandereatwrite) on Jul 6, 2018 at 4:43am PDT

You’ll often hear crew members joking that they’re never coming back; that this is their last contract.

But the truth is that more often than not, we somehow always come crawling back for just one more contract because once you get a taste for life at sea, living anywhere else isn’t the same.

I’ve had the chance to live on foreign land abroad in Japan and even on the ice in Antarctica .

Related: 7 Continents & 7 Seas: How I Got Paid to Travel the World

They were amazing experiences that were less physically demanding than ship life with better pay and fewer work hours. 

But if given the chance to return to just one of my past lives in my journey across all seven continents and seven seas , I would go back to working on cruise ships without batting an eye. 

My heart will always be at sea.

View this post on Instagram Another farewell to this floating home, although I’m sure I’ll be back soon enough ?⚓❤️ #marineradventures A post shared by Michelle Endo (@wandereatwrite) on Sep 30, 2019 at 12:42pm PDT

The Pros of Working on Cruise Ships

1. you get paid to travel.

This is probably the biggest and most well-known perk of working on ships, and for good reason.

It is the ultimate work and travel job opportunity that has allowed me to travel to 35 countries, frolic on more Caribbean beaches than I can count, spend a month in the Mediterranean, sail through the Arctic Circle, dock in Russia all summer during the 2018 FIFA World Cup, cruise with Jazz legend Dave Koz, visit Greenland , and see endless prismatic sunsets at sea.

All while getting paid.

View this post on Instagram Day 17: Geiranger, Norway | Find the mop of hair by the cliff that just set foot on her 50th country today! ??? #serenadeadventures A post shared by Michelle Endo (@wandereatwrite) on Jun 5, 2018 at 4:26am PDT

2. Little to no cost of living

On ships, you live where you work.

Unlike life on land, there is no rent to be paid or monthly utility bills that need to be taken care of.

All basic living expenses are covered at sea for crew members: accommodation, water, electricity, and food. 

3. Free medical care

This may not seem that special for most people, but if you’re American like me, this is such a huge benefit to ship life.

When I had an infection during one contract, I was able to get an exam done and receive the necessary antibiotics all between my work shifts, and all at no cost.

Back on land, I avoid seeing my healthcare provider unless I absolutely have to because I know how much it’ll cost me.

4. Flights to and from the ship are provided

While this varies by company and possibly by job, ships generally pay for crew flights.

5. Easily rack up airline flight miles

Because most of the flights my company books for me tend to be with either United or American Airlines, I’ve been able to get mileage credit for all of my flights just going to and from work and have used them to fully fund my vacation flights to Mexico on multiple occasions. 

6. Short work commute

Well, this is obviously after you’ve made it onto the ship.

But once onboard, your daily commute to work is just a few minutes.

I’ve had many late nights out with early morning start times where I rolled out of bed ten minutes before I had to be at work and made it to my shift on time.

7. 6-8 week vacation in between contracts

Times are changing, but typically, you can’t just take an extended multi-week long vacation from work.

One of the perks of working in Japan was that I had week-long vacations three times a year.

On ships, crew members must have a minimum of six weeks of time off between contracts, because, well you don’t have any days off for your entire contract.

While this period is unpaid, it does provide ample time to travel freely for more than just a week.

This is an aside, but for Americans to go anywhere out of the country, I personally find that one week is just not enough time to comfortably enjoy any destination abroad due to the amount of travel time that it takes to simply get out of the States and return.

With ships, I don’t need to request or arrange for extra time off.

8. Save money

If you’re smart, you can save the majority of your paycheck because there are no costs of living or large bills that need to be paid every month.

9. Crew discounts

In many ports, crew members can get discounts on nearly every service possible: taxis/shuttles, restaurants, bars, beach resorts, etc.

Lots of businesses understand that while guests are simply one-time visitors, crew members come back each time the ship returns to the area and can bring in a lot of regular business.

View this post on Instagram Day 44: Cozumel, Mexico | When things don’t go as planned, find a private beach club that doesn’t charge a cover for crew members and eat all the seafood for lunch ???? #navigatoradventures A post shared by Michelle Endo (@wandereatwrite) on Dec 6, 2017 at 1:38pm PST

10. Escape reality

Working on cruise ships is like living in a floating metal bubble.

Because of the long work hours and limited internet access, I usually don’t have time to keep up with what’s happening back home or anywhere else in the world unless it’s major news that affects us, like a hurricane in the Bahamas or cruise ships no longer being allowed into Cuba. 

11. International connections

While the majority of cruise guests might be primarily from one or two countries, the crew area is like a small, diverse city with people from dozens of countries.

You work and live with people from all around the world, and it’s such a unique experience to learn about their lives and country through interaction.

After three years at sea, most of my closest friends are from ships and not living in the U.S.

While I can’t just drive a few hours to see them, I have an added incentive to vacation or travel to wherever they live.

12. Charter cruises

Sometimes companies or organizations buy out the entire ship for their employees or events at sea.

The guests’ demographics and atmosphere of the ship varies dramatically compared to typical cruisers.

Charters are always exciting for crew, especially if they’re music festivals.

While your rank dictates how much of the events you can partake in (if at all and more on that later), I’d say 70% of the charter cruises I’ve worked on have been very pleasant with better-than-usual guests.

Also dependent on your job position, sometimes charters are better for you, but also sometimes they’re worse.

As a youth counselor, charters that are adults-only tend to be wilder (that’s another story that will have to wait), but it also means that I get a rare break from the typical childcare duties.

View this post on Instagram Day 3: Stockholm, Sweden | Starting off this contract with a seven day Dave Koz charter with no kids ??? #serenadeadventures A post shared by Michelle Endo (@wandereatwrite) on May 22, 2018 at 5:55am PDT

13. You get to be part of meaningful humanitarian work

While being able to provide a guest with an amazing and memorable vacation is of course satisfying, the proudest I’ve ever been to be a crew member working for Royal Caribbean was when we were giving back to communities in need and looking out for our neighbors.

Royal Caribbean and other major cruise lines have a history of providing aid and humanitarian relief in times of disasters, from evacuating hurricane-stricken islands like Puerto Rico and the Bahamas to supporting those affected by wild and bush fires in California and Australia .

During Hurricane Dorian, the ship that I was on ( Mariner of the Seas ) was called to provide assistance to the Bahamas.

The crew was briefed on the situation and we were informed that we’d be supplying food as well as evacuating as many Bahamians as we could.

Heartwarming: Crew members aboard @royalcaribbean ’s Mariner of the Seas are at sea preparing 20,000 meals to deliver to the people of Freeport in the Bahamas Saturday morning. Staff worked all day and prepared the meals overnight on their own time instead of sleeping. @wjxt4 pic.twitter.com/p8hmsGtWRW — Vic Micolucci WJXT (@WJXTvic) September 7, 2019

Even though most of the packaging of meals took place late at night after everyone had finished work, there was not one crew member complaining about the extra hours of work being put in.

While evacuees were on board, the kids’ program staff was asked to entertain the Bahamian children who were evacuating with their families.

Us staff had divided activities and games to host between us, and I got to help out with face painting the kids.

It turns out though, the children wanted to paint as well, so I ended up letting the kids use me as a human canvas and I was left with some pretty sick body art for the rest of the day.

Especially in a job that can get mundane and frustrating from demanding and sometimes ungrateful guests, these small opportunities where we get to actually do something meaningful makes me happy to work at sea.

14. CV/Resume boost

Working on cruise ships requires a lot of skills that make crew members some of the most eligible employment candidates : international experience and the ability to work with a diverse team; skills in customer service and crisis management; and capable of learning quickly. 

Most of all, I think what makes crew members stand out is their mental strength.

It’s not easy to work long hours for months at a time, isolated from land and friends and family.

But if you can do that, there’s not much else you’re not psychologically capable of. 

I know that for me, this was the biggest selling point that made me a quick hire to work and live in Antarctica .

Related: How I Got Paid to Live in Antarctica: FAQ About Working on the Ice

Related: What to Pack When Working on a Cruise Ship

The Cons of Working on Cruise Ships

1. there are no days off.

On ships, weekends and holidays don’t exist.

You work every day of your entire contract and just have hours off between shifts each day.

On land, you can go hard on a Friday night and have a couple of days to recover.

On ships, you still have to get up and go to work the next day.

2. You work long hours

The most I ever clocked in in a day was about 13 hours, but of course this will vary according to job position and possibly whether or not it’s a busy cruise.

The majority of crew members work anywhere from 9-11+ hours every day, the average amount being on the higher end of the spectrum.

Shifts are also split, so you might start work in the morning and not finish for the day until late at night. 

3. Contracts are 4-9 months long

You will get tired and you will feel overworked.

You’ll be away from home for a long while and in that time you will also miss out on a lot of life.

View this post on Instagram All’s well that ends well. 151 days, 8 countries, 1000s of little screaming rascals, and some really great new friends. Thanks for the memories, Anthem ❤⚓️ #anthemadventures A post shared by Michelle Endo (@wandereatwrite) on Jul 20, 2017 at 10:41am PDT

4. You’re on call 24/7

Every crew member is responsible for responding to designated emergencies: medical, fire, security threat, man overboard, etc.

No matter where you are or what time it is, when the announcement is made, you have roughly seven minutes to get to your emergency station.

In the shower? Better get dressed.

On the other side of the ship? Run.

In my three years onboard, I’ve been woken four times in the early morning hours between 2-5 a.m. to my emergency call, which I then had to run up 10 decks and the entire length of the ship to reach my response station.

And once the emergency was over, I still had to go to work at the regularly scheduled time just a few hours later.

5. Small living quarters

If you think guest cabins are small, wait until you see what crew cabins look like.

Unless you’re a higher ranked staff or officer, your room will be generally small.

Most crew typically live with one other roommate in a cabin that is just large enough for the absolute basics: a bunked bed, a small table with a couple dresser drawers and shelves, two small wardrobe closets, and a restroom where you can shit, shower, and shave all at the same time. 

As a 5’2″ fun-sized human who doesn’t mind confined spaces, the small cabins don’t really bother me.

I can fit comfortably on my bed with room to spare.

If you’re any taller or larger than me though, crew cabins can be claustrophobic-inducing and extremely uncomfortable.

6. No privacy

There’s nowhere to hide.

Sure, you have your room, but like I mentioned, you’ll probably have a roommate.

This can be extremely difficult for introverts such as myself especially if your job is a front of the house position.

Luckily, many crew cabins have bunked beds with curtains for each bed so you have your own personal coffin of solitude.

7. It’s like college all over again

With the confined quarters and small community of stressed out humans, you can only imagine how sloppy things get.

All those cruise ship crew hookup stories?

They’re all true and sometimes too horrifically real.

You’ve either walked in on your roommate on they’ve walked in on you.

Sometimes you wake up and your roommate is hooking up in the bunk above you.

          View this post on Instagram                   Day 5: Villefranche-sur-Mer, Nice, France | Despite the drama I’ve had with cabins and rooming issues since I’ve gotten here, today was a good one. Now to douse my room with Oxivir (AKA super ship bleach) and hopefully get some sleep #freedomadventures A post shared by Michelle Endo (@wandereatwrite) on Oct 2, 2017 at 1:30pm PDT

8. The food is not the same for crew and guests

Crew members have their own cafeteria (“mess”) separated from guests and even sometimes split between ranks.

Because the majority of crew members tend to be from Asian countries (the Philippines, Indonesia, and India), a lot of the food in the crew mess is catered to their cuisine.

If you’re lucky, some ships will try to include both Asian and Western food options, but it’s not always the case.

View this post on Instagram Day 18: Barcelona, Spain | When you ask the gelato lady if you can just buy a banana because this ship don’t wanna feed this girl her potassium ??‍♀️ #freedomadventures A post shared by Michelle Endo (@wandereatwrite) on Oct 15, 2017 at 3:28am PDT

9. It’s a bit military-esque

Everything is highly regulated and there are a lot of rules: what you’re allowed to do, where you’re allowed to be, and even what you’re allowed to wear.

There’s a dress code for everything: day, night, formal, smart casual, all black. 

Cabins are inspected regularly and beds must be made.

If we fail, our supervisors are notified.

Disciplinary action is super formal: verbal warnings, written warnings, hearings with the master (captain), and dismissal.

Your privileges depend on how many stripes you have (your rank).

There are typically three tiers in the ship social hierarchy: officer, staff (front of the house), and crew (back of the house).

As I mentioned above, some ships have separate messes, one for officers and staff and another for crew.

Depending on how many stripes you have, you may be allowed to be seen around the ship in the public areas such as the shops or eating at one of the restaurants.

10. Crew drills

Every cruise, crew members need to take part in mandatory emergency drills where you have to respond to a simulated incident and answer questions about crisis response protocol.

Sometimes this can last hours, especially if the crew fail to respond properly.

11. Trainings and certifications

If you’re a new hire, expect to spend the entirety of your first few weeks in training courses: basic ship safety, emergency response, evacuation protocol, lifeboat/life raft operations (aka flipping a raft in a pool with a life jacket on while guests watch you), crowd management, security certification, and more. 

You’ll need to attend all of these classes in addition to working your actual ship job.

When I was a new hire, I don’t think I had time to get off the ship until the second week.

12. Crew aren’t treated the same as guests

Ever notice that crew members have to go through extra security checks when arriving back onboard, like taking their shoes off and getting a pat-down but guests don’t?

This is because crew are often targeted by locals to smuggle drugs and security is checking to see if we’ve got any contraband on us.

But it’s not just ship security that treats us differently.

Sometimes, unfortunately, local port authorities give us a hard time.

Story time .

This happened when I was in Bermuda and multiple female crew members were stopped at the port security checkpoint by staff who requested a pat-down and weird strip search.

When I was stopped, they separated me from my partner and tried to usher me into a secluded room so that I would be out of public view.

I, set on making a scene in front of everyone, including guests, asked them what they needed to check, and they said they needed me to remove my dress.

They tugged my arm and tried to pull me into the office but I insisted on taking my dress off right there since I was wearing a bikini and I didn’t want to be moved to a secondary location .

They kept trying to convince me to cooperate until I, like the often spiteful child that I am, finally just pulled my dress up to my head like a toddler and asked if that would suffice.

Then they yelled at me for not following directions.

Once back onboard, I’d heard several other crew ladies had refused the antics and weren’t allowed shore leave there for the next few cruises.

While this definitely isn’t the norm, instances like this do happen unfortunately.

13. You’re always “on stage”

Prepare to smile a lot and always be “on” around guests.

Even if you’re off duty and walking through public areas of the ship, you are still a working employee if guests stop you to ask you a question or need help.

14. Customer service on ships can be demanding and is often brutal

I honestly don’t know what it is that makes some cruise guests the worst types of customers I’ve ever encountered, but it’s definitely helped me build up my patience and Resting “Are You Done” Face.

I’ve lost count of how many times I’ve been yelled at for the most trivial things.

I think some guests think that if they make enough of a fuss, they will be rewarded with some discount or compensation.

Ok, I don’t think this is the case, I know it is as I’ve heard more than a few guests laugh about this. 

But us crew members build up a tolerance for poor adult behavior and find ways to cope with it, like corralling a parent into a corner akin to a farm animal after they’ve physically pushed you and barged their way into the secured kids’ facility, all while you talk to them like a child until they calm down.

Side note, if you’re a guest anywhere, please be a decent human to people providing you with services.

It’s not that difficult.

15. The seas can be rough

While guests might deal with seasickness by laying down in their cabins, crew members still need to be at their work areas operating the same as usual no matter what the weather or sea conditions are.

16. The air on ships is extremely dry

As guests, you can spend most of your day outside getting fresh air.

Most crew members work inside the ship though, and in addition to living in a floating metal can of recycled air for months on end, the dry air and dust will definitely affect your health. 

After a couple of years on ships, my eyes were completely wrecked to the point that I could no longer wear contacts without my eyes turning bloodshot and I had to have laser correction to remove the chapped top layer of my cornea as well as to restore my vision.

You’ve been warned.

View this post on Instagram Day 134: Curaçao ?? | 10 days left, get me off this ship ? Side note: any recommendations on places to get LASIK done in the Bay Area would be much appreciated. Ship air has dunzo’d these eyes #navigatoradventures A post shared by Michelle Endo (@wandereatwrite) on Mar 6, 2018 at 1:44pm PST

17. Ship life affects your hormones and health

Blame it on the recycled air, the desalinated water, the fluctuating food quality, high stress, or close living quarters, but your health may take a hit while working on ships.

Some crew members gain weight, some break out with acne, and I, unfortunately, get my period every other week.

I’ve talked about this before in my post about my experience working with Peace Boat and circumnavigating the globe on a world voyage, but basically, be prepared for your body to change.

Related: How I Cruised Around the World for Free with Peace Boat

18. Internet is limited and expensive

I’ve had so many guests ask me if crew members get free Wi-Fi and the truth is that our internet packages actually tend to be more expensive than the guests’.

On Royal Caribbean, an hour of internet for the crew is USD 4 and expires within 24 hours.

While there are other package options for more time or over an extended period, the price per hour is generally about the same.

19. You rarely have control over your assignments

For many crew positions, you won’t be able to request a specific ship or itinerary for several years.

And even then, your preference request might not be granted. 

You usually stay with the same ship for the entirety of your contract but there are cases where you might be abruptly transferred to another ship and there’s nothing you can do about it.

They might not even give you 24 hours’ notice.

View this post on Instagram Day 91: Kristiansand, Norway | After a couple dramatic cruises and a near transfer with less than 24 hours’ notice, I’m grateful more than ever to call this floating tin can my home. Good days or bad, I’m not leaving ✊ #serenadeadventures #latergram A post shared by Michelle Endo (@wandereatwrite) on Aug 18, 2018 at 4:44am PDT

20. Long-term relationships are difficult to sustain

Most relationships between crew members are short and limited to the length of the contract.

While it’s not impossible to get a following ship assignment together, it is very difficult and often unlikely.

This of course varies by company, but in my experience, couples need to submit official paperwork that proves they are in a formal, legally binding relationship of some sort and even then there is no guarantee that crew couples can be placed on the same ship.

It used to be easier to produce simple paperwork such as an apartment lease or utility bill with both names on the document to prove your relationship, but rules have since become stricter on many ships.

21. You’re away from family and friends for long periods of time

You end up watching life going on without you through social media: birthdays, weddings, kids growing, pet adoptions, game nights, brunch dates, etc.

Is Working on a Cruise Ship Worth It?

If you’re willing to put in the work and sacrifice the comforts of life at land, working on a cruise ship offers a lifestyle with travel opportunities you’ll be hard-pressed to find elsewhere.

Of all the jobs I’ve had that paid me to travel or let me see the world for free, my time working on cruise ships is the one chapter in my journey around the world that I look back on the fondest.

There is so much pride in cruise ship crew life, both the work and lifestyle.

While it’s definitely not the easiest travel job, it is the most rewarding.

View this post on Instagram Recovering from the best 147 days I ever worked at sea #serenadeadventures A post shared by Michelle Endo (@wandereatwrite) on Oct 16, 2018 at 1:03pm PDT

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Michelle is a freelance writer who has traveled to all seven continents and 60+ countries through various forms of employment. Over the last ten years, she’s worked as an ESL teacher in Japan, a youth counselor aboard cruise ships, and a hospitality manager in Antarctica.

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24 comments

I enjoyed reading this informative yet engaging post. Your mental strength is admirable and I love your honesty here. Thank you for sharing an insight into working on cruise ships.

Thanks for reading! Working on ships definitely takes some mental strength but you get used to– and addicted to– the lifestyle after a while.

Thank you for such a great and informatively written article on your experiences, and life working on a cruise ship, very helpful in my consideration. I appreciate your candor and humor as well.

Glad I could help!

A must read. Very well-written. Shared your article to my students who are cruise ship worker aspirants. 👏🏼☺️ 🛳

Wow, I’m flattered! I hope it’s helpful for them :)

Thank you for sharing your amazing journey! Your authenticity is both inspiring & appreciated.

Beautifully written. You answered many questions I had and even some I didn’t know I had :) I enjoyed your writing. I’ve applied to a few cruise ships. Wish me luck. Think we could possibly keep in touch through email?

Glad I could help and sending positive thoughts your way! Feel free to email me if you have further questions and I’ll do my best to help :)

I really enjoyed the read. I have been looking at what a day into he life would be. I wish I would have done this when I was in my 20s. This would have been perfect and to see the world.

i dont know how i got here but thank you its so informative. I have always wanted to work for cruises and I will safely say am still going to apply for it. hopefully will come back with some nice memories if I get it

Hi Michelle, it was very nice and informative to read your post! You could write novels on life on bord! Thank you for the time it took you to write it. Solange from London UK

This is extremely well written, informative, and enjoyable!

Love this because it answered questions I had and was written in a warm, relatable way. Great job and thank you.

Beautifully written, pros and cons are nicely explained, the way it is written with pictures made me to give a thoght about good and difficult times, this article can be an introduction for those who are thinking about pursuing cruise ship life. cruise ship life is really a hard nut to crack. You are a strong person, wish you happiness and more power to you. I enjoyed reading this article.

Thank you! Cruise ship life definitely has its challenges but I also found it to be a rewarding experience.

Wow. I really appreciate and admire you♥️ Im planning to apply for a cruise after experience of 5 star hotel. The disadvantage is too hard whether will i be able to fit. However, im gonna try since it’s my dream to work at cruise🙂 Thankyou so much you gave me alot knowledge about cruise♥️

I stumbled across your stories when I Googled crew life aboard a cruise ship. I will be joining the Pride of America ship with Norwegian Cruise Lines as soon as my MMC credentials have been completed. You are so detailed and the added photos have made this so enjoyable to read and your knowledge has helped me tremendously. Especially with what I need to pack, prohibited items etc. Thank you for sharing your knowledge and experiences with all of us! I am very much looking forward to my life living and working on a cruise ship as a Bartender.

Hey!!!! This was a really great article and really helped with the questions I always had about cruise ship job. Thank you so much!

OMG I am so happy I found you. I will start my first contract in April. And this definitely helped me a lot. I wonder if you have a list of what to bring on board or some tips on what to pack. Thank you

Happy to help! Here’s an article I have for what to pack when working on a cruise ship .

Thanks for this interesting, well-written, behind-the-scenes look at working on a cruise ship!

Thoroughly enjoyed your stories and your views, great enlightenment on what to expect and what are the highlights and restrictions that you cover.

Keep writing

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Cruise Ship Ranks and Hierarchy

Working on a cruise ship is a unique environment. Although one may argue that it’s just a floating resort, a look closer identifies that hierarchy and ranks are embedded in each cruise job onboard. By understanding the difference in stripes and ranks you’ll get to know how the chain of command works on a cruise ship.

Overview of Cruise Ship Hierarchy

A cruise ship is run like a small corporation. Similar to the president of a company, the Captain is in charge and is ultimately responsible. The Captain has a handful of senior officers that report to him just like a handful of vice presidents that would report to the president of a company. Beyond those high level ranks, the larger the cruise ship, the bigger the organizational chart of other ranks and cruise ship jobs that there are.

Typically, each department has a department head, managers, supervisors and crewmembers. (The actual title of each cruise job varies by cruise line). This equates to a chain of command that all those working onboard must adhere to. Another term for cruise job is rank. The rank of all officers and crew on cruise ships governs not only their working environment but also their cabin assignment, where they eat, their emergency duty, and whether or not they have access to passenger facilities.

History of Hierarchy and Rank on Cruise Ships

When you look at both naval ships and cargo vessels, there has always been a strict hierarchy of command. Maritime laws govern safety of life at sea with regulations that must be followed by all officers and crew working onboard the vessels. The Golden Era of ocean liners evolved into the cruise industry today where cruise ship safety is also paramount.

In the past, cruise ship hierarchy was a very militarized organizational structure with lower ranks rarely questioning the authority of higher ranks. In addition, only few departments such as the Deck Department and the Engine Department wore stripes to indicate their officer status.

Although there are many differences in how cruise ships are managed today, the officer ranking system continues to be in place and has inevitably been expanded. In an interview with Royal Caribbean’s Captain Erik Standal for the website, Beyond Ships, Standal explains that the traditional militarized hierarchy on cruise ships is still necessary.

“We are a small community and in a community you have to have some order to control certain people.” He points out, “You have the ranking system in order to make it clear who is making the decisions…”

Cruise Ship Management Hierarchy

On today’s cruise ships, in addition to the Captain being in charge, there are a handful of senior officers that manage the ship’s operations and report to the Captain. These jobs include Staff Captain, Chief Engineer, Hotel Director, Cruise Director, Doctor, Food and Beverage Manager, and Staff Engineer.

Each of those department heads have managers and supervisors that report to them as well. (See the Cruise Ship Job Positions for more information.) Plus, each department is responsible for specific emergency duties.

Cruise Ship Officer Stripes

When you first start working on a cruise ship it may be overwhelming to understand how all the departments work together, who’s in charge of what and who reports to whom. Getting to know how to interpret the stripes on their epaulets is the first step. (Reading the officer’s name tag is an alternate method). For starters, each department’s stripes are represented by a specific colour of stripe.

• Deck Department  –  Black and gold stripes
• Engine Department –  Purple and gold stripes
• Hotel Department  –  White and gold stripes
• Medical Department  –  Red and gold stripes

The number of stripes indicates the rank of the officer. The more stripes, the more authority the officer has within their department. Each cruise line varies slightly with how many stripes a particular cruise job may have. In all cases, the Captain has the most stripes (4+ black and gold stripes)

Comparatively, in the Hotel Department, the Hotel Director is the head of his/her department. He/she may have four stripes. This person looks after all guest services, entertainment and revenue on the ship. Therefore, the Cruise Director, Doctor, Food and Beverage Manager, Customers Services Director, and Human Resources Manager all report to the Hotel Director and typically have between 3 – 3.5 stripes.

In some cases it’s difficult to tell who’s who on a ship because there are so many people wearing stripes. (Note: Some cruise jobs may not actually wear stripes but their job has a stripe equivalent in the case of the Cruise Director.)

Cruise Ship Chain of Command

Each cruise line has a slightly different organizational chart when it comes to the chain of command. Yet, most cruise lines follow the same chain of command protocol.

Click here for a simple diagram of cruise ship organizational hierarchy .

On cruise ships, you are expected to follow the chain of command whenever you have a complaint or concern. Always speak to your immediate supervisor first and allow them to make an effort to solve the issue. At no time should you jump the chain of command and proceed directly to the Captain.

When the Chain of Command Breaks Down

There may be times when you feel that your immediate supervisor has not dealt with the issue at hand. Or, possibly your immediate supervisor is the issue. If that’s the case, you take it one step up the chain of command and speak with the next in line.

Most cruise ships also have a Human Resources Manager onboard. This person is onboard for situations that you feel that can’t be resolved within your own department and also for situations that you feel are sensitive or personal. Feel free to speak this onboard HR manager.

All in all, working onboard a cruise ship can take a bit of getting used to, with its overly structured environment. But, once you experience it, you appreciate it. You know exactly what you can and cannot do. You know what your responsibilities are. You know who you need to report to. This military style is not for everyone, but many crewmembers and officers careers thrive in this environment.

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Inside Cruise Ship Crew Cabins – Full Review (2021)

Crew cabins on cruise ships vary by size and mainly depend on the job position, rank or title you have as a crew member. Crew cabins’ appearance also varies from ship to ship. Older cruise ships’ crew cabins are usually old and used, while newly built ships feature prettier and more comfortable cabins for their employees.

In this article, I want to give you an overview of crew cabins so you can get familiarized with life at sea.

Crew Cabins’ Size

As mentioned above, cruise ship crew cabins vary by size which is mainly determined by your rank or title onboard.

Most of the crew members have double-shared cabins , meaning that they need to share a cabin with someone else. It is normally the person of the same sex and from the same or similar department. For instance, I’ve worked as a Shore excursion staff , and almost always I shared my cabin with my coworker from the same department. Crew members from the same departments normally have cabins close to each other, and close to their workplace (in my case, crew cabins were near our Shore excursions office).

If you are friends with someone or you want to live with a particular person, you can request to live together. The crew HR department will then consider your request and accommodate you based on the vacancy.

If you have a partner onboard, you can also request to live together which is approved in most cases (again, based on the vacancy and your status/job positions).

Double-shared cabins are in most cases very tiny and they don’t have portholes (windows). Each crew cabin is equipped with its own bathroom, which is also very small. Crew members living in these cabins are responsible for cleaning their cabins regularly by themselves.

There is a cabin inspection on a regular basis led by designated officers from higher positions and different departments, so they can check if your cabin is maintained and regularly cleaned. You can borrow the cleaning products from the Housekeeping department or Laundry, but I always preferred to have my own products that I would buy in a crew shop (yes, we do have one!) or outside in the port.

Officers, managers and supervisors in higher positions normally have single cabins , which means they don’t have to share with another crew member. These cabins are slightly bigger (but not necessarily more luxurious), they have a porthole (window) and a larger, full-size bed. Some single cabins also have an additional fold-down bed. They have their own bathroom (equally small) and daily housekeeping service, which is one of the best perks.

Single cabins are usually given to the officers with 2.5 stripes and above (stripes worn on officers’ shoulders denote their rank on the ship). The higher your position is, the better your living space is. For example, Captain, Staff Captain, Chief Engineer have 4 stripes and their cabins are on deck 10 near the Bridge, so their cabins are of the same size as guest cabins on that floor. Some of these cabins even consist of two rooms. However, this widely varies by company and depends on the ship itself.

What’s Inside Crew Cabins?

Crew Cabins are equipped with the following:

• Bunk beds/full-size beds – Standard double-shared cabins have bunk beds with privacy curtains and a ladder. If you came to the cabin first, you are most likely to claim the bottom bed (crew members’ preference), while newcomers don’t have other choices but to take the top bunk.

Once you move in, you will be provided with clean sheets and a pillowcase (clean, but not necessarily new). However, I always used to bring my own sheets because I wanted to have a little piece of home with me. I always used to bring old sheets, so I could toss them away after I finish my contract and not overload my luggage with it. Underneath the bed, there is enough space to store two suitcases of large/medium size, and this is where the crew keeps their luggage.

Each bunk has a lamp so you can read if you want, and some even have their own flat-screen TV installed (this varies by company and only applies to newer or refurbished ships).

As I said before, officers with 2.5 stripes and above have single cabins with one larger bed (two people can easily fit) and an extra foldable bed.

• The bathrooms are really tiny and they consist of a shower cubicle, a toilet, a small sink, and a few shelves where you can put your products. Make sure you organize your space smartly, or otherwise you won’t have enough space to fit your stuff. For the bathroom, I definitely recommend you get a foldable toiletry bag , it’s extremely useful and you can hang it over the door.

I share some useful tips in my article 18 Crew Cabins Must-Haves , so I hope they make your onboard life easier!

You can take the toilet paper and ship approved cleaning chemicals from the Laundry for free, however, you can also purchase your own products as well. Crew members have their own laundry where they can wash their stuff for free, but they need to use their own detergent and softener. You can buy all of this in a slop chest (a crew shop) that every ship has for their crew.

• A closet – Every crew cabin is equipped with a medium-sized closet with shelves and drawers that you share with your roommate (for double-shared cabins). The space is extremely limited, so if you are planning to keep it tidy, make sure you bring only the essentials.

A hanging shoe organizer is an amazing item that I highly recommend, as well as a mesh pop-up laundry basket where you can dispose of your dirty laundry.

On top of the closet, there’s space for two life jackets. It’s mandatory for every crew member to keep their life jackets in their cabins and use them during the drills or in case of an emergency.

• A small desk with a chair – Due to the size of a standard crew cabin, only one chair can fit but you can always get an extra one if you need it.
• A mini-fridge – You’ll find a mini-fridge in every crew cabin. Here, you can keep your drinks or snacks. Keeping fruits and vegetables in the fridge is normally not allowed on most ships.
• TV and Phone
• A large mirror
• A trash can – Crew members are required to sort their own trash. We are required to bring our garbage to the incinerator room where we separate glass, paper, metal into the designated bins.

Crew Cabins Location

Crew cabins are located on several decks, from deck zero (below sea level) to deck 2 or 3, with the exception of bridge officers who live higher up closer to the Bridge and their workplace.

The location depends on your job position and the workplace. For example, the majority of restaurant and bar staff normally live on deck zero close to the crew elevators that can bring them fast to their workplace (bars, galleys, a dining room, restaurants). Officers and managers who have single cabins are usually situated on decks 1 or 2 on the port side and starboard side, as they have portholes and windows.

Life inside the Crew Cabins

• A tiny crew cabin is your new home for the next several months, so always keep it clean and tidy.
• Get along with your roommate! After all, that’s the person you share your life with, so always be considerate regarding his/her working hours, shifts, needs, and habits (don’t slam the doors, don’t be noisy, don’t turn on the light in the middle of the night, etc.)
• I recommend you only bring the essentials, as the space is extremely limited and you will be buying new stuff onboard a ship and outside in ports (trust me!). Here is my list of 18 Crew Cabins Must-Haves !
• It’s forbidden to smoke inside the crew cabins. There are designated areas onboard the cruise ship where smoking is allowed (such as crew open decks).
• You can’t keep electrical appliances in your cabin (kettles, irons, etc.). Fruits, vegetables, fresh food are normally not allowed to be kept in the fridge.
• You are responsible for changing your bedsheets and linen. You can discharge the dirty/get clean ones in the laundry. You can use the ship towels for free during the entire duration of your contract.
• Cabin inspections are mandatory, so make sure you keep your cabin clean and according to the ship’s standards.
• Respect your roommate’s privacy and don’t invite other crew members inside your cabin if your roommate disapproves of it.
• You are responsible for any valuable items/credit cards/money you may have. Always keep an eye on your belongings. Some ships have safety lockers available.
• If you don’t get along with your roommate, you can always report it to the HR department and they will do their best to accommodate your request and move you to another cabin.

Wrapping Up

Life inside cruise ship crew cabins is unique, extraordinary, unconventional experience! Your life suddenly needs to fit in a few square meters for over half a year, not to mention that you need to share that space with a person you (most often) don’t know! It’s fun, challenging and tough at the same time, but definitely an experience that you will remember for a lifetime!

Read more about crew ship life:

Working on Cruise Ships: How to Apply for a Cruise Ship Job?

Food and Beverage Department – Working as a Cruise Ship Waiter?

10 Things to Know before Applying for Cruise Ship Job

Security Jobs onboard Cruise Ships – What You Need to Know

11 Things You Would Never Expect to Be Part of Your Cruise Ship Job

New Hire? This is How Your First Day on a Cruise Ship Looks Like

Life Onboard a Cruise Ship: 18 Crew Cabins Must-Haves

Life of a Cruise Ship Photographer – Crew Member’s Story

Working as a Guest Services Representative on a Cruise Ship

This article may contain Amazon affiliate / compensated links. For full information, please see my disclaimer here.

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More than 1.7 million guests enjoy the Princess experience each year as they travel to 300 destinations around the world. Exceptional customer service is the cornerstone of our success thanks to our team members on land and at sea — the cruise industry’s best. We offer a variety of opportunities for highly motivated people who seek a challenging and rewarding career. Get to know us by exploring our career site. You’ll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories.

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At Princess Cruises you’ll find a world of inspiring cruise-industry career opportunities all within our shoreside offices. We offer a rewarding work environment and are dedicated to our employees’ growth and wellbeing, including enriching travel opportunities. You’ll take pride in supporting shipboard colleagues — the cruise industry’s best!

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These Cruise Ships Score the Highest Passenger-Crew Ratio

How many crew members are there for one passenger, and why this is important for you? This ranking will inform you about cruise ship passenger and crew capacities and help you understand how much "crew time" you can expect on which cruise ship.

Crew Passenger ratio explained the easy way

The passenger-crew ratio is calculated by dividing the total number of passengers by the total number of crew members . It is a measure of the level of service you can expect during your journey. The higher the ratio, the more time each crew member has to fulfill your wishes.

It is not to be confused with the passenger-space ratio, which is the gross tonnage of a cruise ship divided by the number of guests.

Why should you check a cruise ship's passenger to crew ratio?

If comfort and excellent quality of service is a priority for your cruise vacation, knowing this will help you choose the best cruise ship for you . Although the largest cruise ships can guarantee onboard space, getting personalized service from the cruise staff is even more crucial. Many cruise lines, especially from Carnival Cruise Line , Norwegian Cruise Line and Royal Caribbean International or MSC Cruises are taking this more seriously.

As you will see in the below ranking, the biggest cruise ships in the world like Symphony of the Seas, Oasis Of The Seas, Quantum of the Seas or Harmony Of The Seas, all from Royal Caribbean Cruise Line don't necessarily offer the highest passenger to crew ratio.

Cruise ship passenger to crew ratio ranking

The following list will show vessels with the highest crew-passenger ratio first so you have a good idea of cruise ships that have the most crew available per guest. Moreover, getting a large crew is expensive, that's why the ranking is dominated by luxury cruise ships.

Once you have scrolled down to view the entire list, you'll never book the wrong cruise ship again. Click next on the cruise ship's name to get more information about its available sailings, average price per day and cabin type, and finally the ship's current location .

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Princess Cruise Gratuity (Tips) Full Guide: How Much, How They Work, and More

No matter which cruise line you sail, crew gratuities — also known as service charges or crew appreciation — are a fact of life. This includes sailing on Princess.

While you have your cruise fare and then any extras like drinks, specialty restaurants, gambling and shore excursions, you also have a daily fee that goes to the crew as a “thank you” for the service they provide.

And these charges can add up. In the case of a couple traveling on a week-long cruise, they can mean hundreds of dollars out of your pocket. That’s why it’s a good idea to understand what these charges are and exactly how they work.

In This Article...

How Much Are Gratuities on Princess?

Gratuities — or as Princess calls them “Crew Appreciation” — currently run different amounts depending on the type of cabin that you book. Lower tier cabins see lower costs while more expensive rooms also have higher gratuities. Current rates are set at:

• Balcony Cabins and Below: $16.00 per person, per day
• Mini-Suites and Reserve Collection: $17.00 per person, per day
• Suites: $18.00 per person, per day

Those prices can add up. For example, a couple traveling in a balcony cabin would see a charge of $32 per day. Over the course of a week-long cruise, that would be a total of $224.

Who Is Charged Gratuities on Princess?

While some cruise lines do offer a break on these charges for small kids (typically those under 2-3 years old), Princess does not. According to the cruise line, children are included with the charge.

That means you should expect that every passenger sailing the cruise line will see the crew appreciation charge when sailing. So a family of four in a balcony cabin will see a charge of $64 ($16 x 4) each day.

How Do I Pay Gratuities?

When it comes to actually paying the gratuity fee, you have a few options.

First, you can prepay the gratuity before you sail. The full charge is calculated and then you can call the cruise line or pay via your online account up to two days before your trip. This means that once you sail the charge is already taken care of.

The second method is to simply wait until you are on the ship. In this case, the charge will automatically be applied to your onboard account. Then at the end of the cruise the amount is paid with your payment method on file.

Finally, Princess offers two packages — Princess Plus and Princess Premier — that offer a more all-inclusive experience. With these packages, you pay a set daily fee and get a drink package, wi-fi, and crew appreciation included with the cost (other perks are included as well).

Can I Change or Remove the Gratuity Amount?

Say you have a bad experience on your cruise and don’t think the crew appreciation is justified. Are you able to change it? Yes, you can. You can simply head down to Guest Services to explain the situation and have the gratuity amount changed or removed.

That said, you should know that this is considered in poor taste in most cases. If you have bad service, then that is one thing. However, if you are removing or adjusting the amount simply because you think it is excessive, then you should know that the crew works hard and this is a factor in their compensation.

Can I Adjust the Gratuity if I Bought a Princess Plus/Premier Package?

If you bought the package, then the crew appreciation amount is a perk that is included. However, with this package you lose the ability to adjust the tip amount. According to Princes, “You have complete discretion to adjust crew appreciation payment while onboard, but crew appreciation may only be adjusted prior to disembarking the ship. If included as part of a promotion or package, it cannot be adjusted or refunded.”

What Staff Is Covered by Gratuities?

While Princess doesn’t lay out the specifics regarding who gets how much of the crew appreciation, the cruise line does offer some glimpse into where your money goes on its website :

“All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas.”

Can I Tip More if I Want?

Absolutely. If you receive exceptional service and want to show your appreciation, then you can certainly tip more. The staff will certainly be happy to accept cash as a “thank you.”

Does the Crew Appreciation Charge Cover Everything on the Ship? Are There Other Places to Tip?

The gratuity charge covers many people on the ship, and most times when you receive service, you don’t have to worry about an additional tip. However, there are some areas where you might purchase something that is subject to an additional gratuity amount. This includes:

• Specialty Dining: 17% (included in cover charge)
• Specialty Food Items: 17% (included in item charge)
• Drinks/Drink Packages: 18%
• Spa Services: 18%

So if you purchase a drink costing $10 on the menu, you’ll actually be charged $11.80 in total once the gratuity is added in.

More questions about the gratuity charges on a Princess cruise? Let us know in the comments below.

More on Sailing Princess:

• Explained: Major Differences Between Princess & Other Cruise Lines 
• Worth It? Princess Cruise Drink Packages Explained (Prices, What’s Included, and More)
• Princess Plus & Premier Offers: Package Details and if it’s Worth it

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I don’t think a 1 year old baby should have to pay tips on Princess Cruises.

When tipping more (the cash tip at cruise end) what is the rule of thumb

No real rule of thumb, as it’s simply an extra.

Princess Cruises offer 24 hr complimentary room service. Will there be an added service charge or gratuity added to my account for basic Room Service Menu items?

You are stating a tip is included in the cost of specialty dining? We tipped at the end of our dinner not knowing this.

Right. It’s either included in the price or it’s added onto the charge automatically.

I have said this time and time again over the last 20 odd years or so of cruising,”advertise a cabin price with gratuities included this would then take the argument out of the equesion whether people pay or not pay the gratuities.personaly,I think the cruising public are getting sick of the fact that a price is advertised for a cabin,but then find out there a add on over add ons.

Cruise lines should pay a decent wage to all staff in the first place. Declare what is the breakdown of each type of workers pay rate.?

Seems to me the very people who have paid a lot of money for a cruise are digging into their pockets again to pay staff appropriately. Shame on you cruise lines.

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