my carnival cruise manager login

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Carnival: Manage My Cruise

By oceanlvr1016 , May 3, 2013 in Carnival Cruise Lines

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oceanlvr1016

Is anyone else having trouble with "Manage My Cruise" on the Carnival web site? I just get a blue screen that I can't navigate. :confused:

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I was just on there and didn't have any problems.

Also have no problem.

No problems accessing and navigating but some options are not displaying properly for me. See my post here: http://boards.cruisecritic.com/showthread.php?t=1838234

I recommend turning your computer off and on again :)

I was just on there. I had no problems

Thanks for checking for me. Now I'm a little worried there might be something wrong with my booking. May have to give my PVP a call tomorrow and check on things. :/

I get that every once in a while. I just hit refresh and it starts working again...:)

Several other people have posted with a similar issue.

What browser are you using? I normally use Chrome but Carnival website seems to hate that. I have also heard there are issues with Firefox. I have more success with Internet Explorer but there are still times when it doesn't display correctly.

TruckinMama

Mine has been giving me this for a week or better.

"Oops...the site is not currently available, but we're working on it.

Honestly, nothing to worry about here. We'll be back up in no time. Just undergoing some routine site maintenance so everything that's supposed to zig, zag and zoom does exactly that."

I had no problems earlier today.

I was having the same problem earlier and after reading this post I tried Carnival.com with Chrome and had no problems. Got all my doc's printed. Not sure what the problem was with Explorer.:confused:

kansas kruiser

:cool: Was just there also, helping a friend navigate to book FTTF!!!:)

Same with me. Got the blue screen every time I tried to log in for a couple of days. That was with IE. Tried it with Chrome and had no problems.

2GACruisers

I started having this problem last week and someone on here had said to hit the Esc key. It returned the screen back.

lifeisgoodPat

It is an On again, Off again problem that has been frustrating. It seems to work most of the time.

What browser are you using? I normally use Chrome but Carnival website seems to hate that. I have also heard there are issues with Firefox . I have more success with Internet Explorer but there are still times when it doesn't display correctly.

websites are still pretending that The Browser is Internet Explorer! :eek:

Any website entity of that mindset is sooo lost in the past!

In this day and age

you HAVE TO make your website broadly compatible with Firefox, Safari and Chrome browsers

-or you're losing out on a huge chunk of bu$ine$$

but maybe they think they can afford to lose-out?

Who knows what goes thru their heads?

LambKnuckles

I just tried... Fine for me...

Doesn't work for me with firefox, but works fine with IE.

Yup, same thing happened to me with Firefox. Tried to print boarding passes, etc and I couldn't even view it. Switched to IE and it worked. Weird.

I was on there earlier ... checking on things. Saw that our bed arrangement had gone from king to twins.

When I hit edit, I also got the blue screen.

I have been getting the blue screen that past 2 times I was on. Are you getting it when you try to access your documents? My screen is blue for a couple of minutes but patience paid off. I just walk away for a minute or two and it clears and I proceed from there. With their site I have just learned not to fight it. :cool:

crusinpsychRN

Off and on it goes haywire.

I've been trying to register my kids for camp carnival for over a week and the link just won't load. At first I was getting a message that said carnival knew there was a problem with the link and it would be fixed soon. But now I get nothing but a white screen.

If your using a newer Version of IE - go to "Tools" - "Compatibility view" - add Carnival.com!!

Compatibility view just worked for me. Thanks!

I printed my documents out a couple of weeks ago but I like to check again to be sure everything is still set up correctly and no changes.

Flying to Miami tomorrow to catch the Breeze on Sunday.

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Carnival Freedom Cruise Ship

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9241 Charles M Rowland Dr

Port Canaveral, FL 32920

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Just got back from a five day cruise. This was our 20th on Carnival. This was probably the smoothest getting on and off the ship of all of them. The crew was and is always fantastic and super friendly and will go out of their way to make the guest happy. The rooms are typical for a cruise ship but meet our needs. The food was very good. Guys burger is always a hit. Blue iguana tacos were great and I can't believe this is the first time I have tried them. It won't be my last. The buffet was more hits than misses. Loved the midnight chicken nuggets. The pizza was good but the lines kept me from more slices. The main dining room was good but is missing a few choices from last cruise. The only disappointing food option imo was the steak house. My Ribeye was very tuff and that was a disappointment. Everything else we tried was very good. The casino was very nice and run well. The staff were very friendly and knew what they were doing. All in all it was a great cruise.

This review is overdue. It slipped my mind to leave a review for a cruise. My first cruise since covid was from Saturday, 01-21-23 through Thursday, 01-26-23. Freedom was an older ship, but it was still an enjoyable experience. While my room attendant was nice, he'd sometimes leave a rag behind. There was also something left on the space near the mirror. It was like that on day one. I wasn't sure if it was leftover from the last cruisers or something old that wasn't coming off. He did leave a nice message on the mirror for my birthday. The food was decent. The wait staff at dinner was great. I met a birthday twin at dinner. I did a non-Carnival 4-wheeler excursion in the Dominican Republic. I didn't leave the ship in Turks & Caicos. I enjoyed a discounted spa treatment. I am a gold member of the VIFP Club.

See all photos from D A. for Carnival Freedom Cruise Ship

Oh Lawd She Comin' And by "she", I mean me. With any business transaction, it doesn't matter how great everything is, if you leave the customer with a bad taste in their mouth. My experience with Carnival Freedom was excellent 4 out of 5 days of the cruise, but on the last day- they made me so mad I was sweating. On our first fun day at sea I was all over the ship, enjoying the many activities they have going on. I was in line for a free charm bracelet give away and a tray of rum samples came by, followed by a nice young man with a menu of liquor being sold on ship- duty free- for pick up at the end of the cruise. I declined the menu and said we always shop the liquor the last night of the cruise. That charming, young man told me I shouldn't wait because they sell out of things! Noted. I accepted the menu and later that night found myself with John, in the store. So this is day 2 of the cruise. There is a giant bottle of Bacardi Silver on the counter by the register. Like, obnoxiously big- I had never seen a bottle like this and John and I agreed to buy it as a gift for my mom- her mixing rum of choice is Bacardi Silver! Fast forward to the last morning of the cruise, we are pulling into port and you have a 2 hour window to pick up your liquor purchases. I had bought 2 bottles, the Bacardi and a bottle of Woodford Reserve. The checklist only had us down for one bottle pickup. Um, wait- here is my receipt! 20 minutes later, the girl came out to inform me I had been refunded and said someone should have talked to me...???!!! No- why would I wait 20 minutes for you to look for a bottle if anyone had talked to me. Apparently the double sold the bottle and refunded me. BUT- here's the best part, I had seen the bottle still on the counter the day before and wondered how many bottles they had!!! ONE! The one I bought days ago- that no one boxed up, that they refunded me INSTEAD of the person who bought it second. And I said as much to the girl. I knew it wasn't her fault- she was just delivering the bad news, so I walked away before I made a bigger scene, but I was pissed. I was so mad- I got physically hot! I was mad hours, until we disembarked and then I finally started to cool off. The man who was next to me in line for pick up saw me a little while later and told me he was mad on my behalf. That made me feel a little better- because I was feeling crazy angry. John and split off to another part of the ship for our other liquor purchases made in the DR- and he had our room charges receipt. They did in fact refund us for the bottle, and I was right- the refunded us the day before. All of the wonderful parts of the cruise were crushed in a moment of pissing me off just before the end of my vacation. The cleaning crew for our room- ah-mazing, dining room staff, wonderful. Entertainment- fantastic. Spa, Serenity Deck. bar staff across the ship. All fantastic. Shout out to Nancee- our lead for our housekeeping team. Our first couple nights in the dining room- Indrawan, Pema & Darwin!!! I wish I had you all week- you knew my food allergy and my preferences and I adored the care you took in all our interactions! The spa manager, her team including Joy and Michelle were both wonderful! The entire cast for the shows- spectacular and Morgan, I wish we had discovered you before the last night!!! Robbie- the bartender ont he Serenity deck, thank you for great service and the Alchemy Bar was the BEST every single day!!! You were all FIVE STARS. Bye Ya'll! in the words of our Cruise Director!

See all photos from Crystal O. for Carnival Freedom Cruise Ship

The cruise itself was great. I would recommend. Really nice employees, great service, enough to do. The only complaint I have is how old and raggedy the rooms are. I get it, you're not on a cruise to be in the room but still. This has to be the original set up from the 60s. Very old and dated. The bathroom was nasty! Toilet was dirty urine caked on the toilet that clearly has not been cleaned in God knows how long, shower also nasty hair and stains on the shower wall and the shower curtain was literally dirty with mold/rust spots on it. Really creeped me out. To top it all off, the toilet or the bathroom sink had a horrible odor. And the room is tiny, so the smell permeates through the room. I wasted all the air freshener I brought and some perfume trying to mask it. Horrible. I carried my own sheets and I am glad I did. Even when I was speaking to housekeeping, I mentioned packing my own sheets to one of the housekeeping ladies, and she agreed that was good/smart without saying why or too much. The bit of counter space we had was dusty literally white glove thick finger swipe dusty all around especially around the tv. I had the wipe it all down with Lysol wipes. The food on the boat is decent but it's alot of junk fast food and you never seem to get full even though it's all you eat. The crew keeps everything outside the rooms clean. One night around 1:30am I saw them wiping down the pool, and even cleaning the dining hall lamps. But those rooms, they care nothing about. We went on the Carnival Freedom cruise to the Bahamas for a family trip. Our group of 16 rented several rooms and they were all the same. Old, and not clean. We did have a balcony which was nice but it was also old, rusted. We had a weird pipe spewing water on the balcony which was annoying. We had to move the chairs to the far right which blocked the door, just to avoid getting wet by that water which we had no idea if the source was clean or dirty water. This review would be 5 stars overall but I cannot overlook the condition of the rooms. They make millions! Not sure the cost to renovate a cruise ship of that magnitude, but they only need to do the rooms. The rest of the ship is fine. Highlights of the bought: jacuzzis in the adult only Serenity section, 70s club, fitness center, breakfast French toast, duty free alcohol cost, and the Seafood Shack food spot that requires additional payment not included in all you can eat.

See all photos from Simone H. for Carnival Freedom Cruise Ship

We had a lovely time on this ship but there are definitely positive and negatives. It's an older ship so you won't necessarily get all the fancy frills people are getting used to. Service was pretty great, much better than my MSC miravaglia experience in February. Our room steward Papas was fantastic and brought us ice daily, the blue fuzzy blanket when I remembered and greeted us warmly and with care every time we ran in to him. We had decent experiences at most of the bars and those staff who weren't warm and fuzzy were at the very least efficient. The food was meh in the buffet and dining room. Pizza Pirate was great, Blue Iguana tacos were delicious, and Guy's Burgers were terrific. Swirls soft serve was ok. I will sail with Carnival again, but doubtful on this boat again as it was rockier than I have previously experienced on other ships. Thank goodness for my doctor & scopalamine patches or my very sensitive motion sickness would have ruined my trip due to the ship movement.

We sailed on the Carnival Freedom. 01/15-01/20/24 We've had the worst experience Saling with Carnival Freedom. It was a surprise Cruise for our daughter's 25th birthday. I notified the agent when booking it was her birthday on the 15th. Carnival's employee placed our luggage on the wrong ship (Royal). We were on this cruise with none of our essentials or clothing. Christina cried the first 2 nights which is unacceptable. I am totally disgusted in how this life changing situation was handled by Carnival Assistant Supervisor Oris. She had the worst attitude and customer service I've ever experienced. No remorse or empathy for us not having our luggage or Christina's medication. We became irate when she accused us of losing our luggage. How is it possible if we handed it to Carnival's staff? We should be fully refunded for all purchases regarding clothes. There should be some sought of a voucher given for the entirety of this trip. We couldn't go to any of our dinners (Dining Room) or most other events. We were given six t-shirts, free laundry services and a 20% off coupon at the gift shop. The Gift shop by the way had limited options. We weren't aware the insurance purchased was separate and would need to file a claim upon arriving back home. This policy should be reviewed and changed. There needs to be some way to handle a situation like this by Guest Services onboard. Natasha and Tiffany are a few employees who showed some kind of empathy. I appreciate each one of them. Natasha- checked on of us daily Tiffany- went out of her way and purchased my daughter's underwear, delivered them to our room Ultima- delivered personal items to my daughter personally D (Dewa)- our stateroom attendant was very sympathetic and did an awesome job! By the way the only thing we received from Carnival is an email apologizing no compensation or voucher........ THINK TWICE BEFORE YOU SPENDING YOUR MONEY WITH CARNIVAL CRUISE LINE

First time back on a cruise ship since the pandemic. Have cruised with Carnival in the past and this was by far the worst trip. Lots of misinformation on how things operate. Improper delivery of pre-ordered cabin gifts to others in our party, credit and rebilling of prepaid spa services to be able to add gratuity on "original" price, and when cancelling an item paid with a gift card they refund on a new gift card that is sent in the mail rather than just crediting sail account. Only saving grace on this cruise was our amazing room steward I Ketut! Even the food was less than desirable compared to precious cruises. Will definitely reach out to the main office. By the way, still sitting on the boat on debarkation day because their idea of dismissing has no rhyme or reason. Supposed to be muster stations then luggage tags but of course they changed that and now people are leaving Helter skelter because we are all upset. They should send those people into the theater of those.of us that follow directions suffer the most.

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How to Get Your Boarding Pass

• Go to  https://www.carnival.com/BookedGuest/ or select ' Manage My Booking '.
• Create an account if you have not done so already. You will need to provide your Carnival booking number (or cabin level booking number for Group guests-IBR), guest last name, date of birth, ship name and sail date.
• Log in with your email address or username and password.
• From the ‘To Do List’, select 'Online Check-In' and complete the following necessary information: Guest Information, Travel Documentation, Travel Plans, Arrival Appointment, Onboard Expense Account, Cruise Preferences and finally accept the Cruise Ticket Contract.
• From here, you may print your boarding pass and luggage tags.
• You can print your boarding pass if your booking is paid in full and Online Check-in is complete.
• You may also 'Print Documents' from 'My Cruise Manager' page; here you can print luggage tags, boarding passes and general information such as the booking summary, invoice, purchased services and travel notes.

Online Check-in ends at midnight (eastern time) prior to your sailing date; after that time, you will not be able to access Online Check-in. At embarkation, you will need to provide check-in information to our staff. On embarkation day, a boarding pass will be emailed to your email address that is linked to your reservation profile, whether Online Check-in has been completed or not. At embarkation, you may show your printed boarding pass or the boarding pass on your mobile phone.  

To review Online Check-in Frequently Asked Questions, click here .  

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Is Carnival Stock a Buy on the Dip?

A prominent leisure stock continues to underperform, despite signs of a major business turnaround.

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One of the largest industries globally is travel services. It has a broad range of subsectors, including transportation, hotels, food service, tour operations, and car rentals. Transportation includes airlines, railways, and cruises, and large corporations are the major players in this subsector.

Carnival Corporation ( NYSE:CCL ) had a fantastic start to 2024, evidenced by record revenues and significantly lower net loss in the first quarter. But despite the glowing numbers, the share price declined 15.3% since the reporting date. As of this writing, the year-to-date loss is 21.47%.

Should investors buy on the dip or forget about this growth stock ? Note that market analysts covering the stock recommend a buy rating. Their 12-month average price target is US$20.71, a 42.2% upside from the current share price of US$14.56.  

Pandemic nightmare  

Carnival’s 52-week high is US$19.74. The US$18.7 billion company owns a family of cruise lines, including the popular Carnival Cruise Line. Like the aviation industry, the novel coronavirus outbreak in 2020 was a nightmare for the cruise industry.

The leisure stock traded above US$50 at the start of 2020 until that fateful day on March 18. Its price plunged 81.66% to US$9.30, one week after the World Health Organization declared COVID-19 a global pandemic. Leisure travel, whether land, air or sea, screeched to a halt.

For fiscal 2020, Carnival lost US$10.2 billion. Still, then-president and chief executive officer (CEO), Arnold Donald, said, “2020 has proven to be a true testament to the resilience of our company. We took aggressive actions to implement and optimize a complete pause in our guest cruise operations across all brands globally.”

Furthermore, David Bernstein, chief financial officer of Carnival, said, “We ended the year with $9.5 billion in cash and have the liquidity in place to sustain ourselves throughout 2021, even in a zero-revenue environment.” Investors lost 56.9% overall for the year.

In the next three years, losses continued but on a diminishing basis. It dwindled from US$9.5 billion in fiscal 2021 to US$74 million. The stock gained 130% versus -59.9% and -7.1% in the previous years.

Recovery mode

Fiscal 2024 is a vast improvement and should be welcome news to investors expecting a major turnaround. In the first quarter (three months ended February 29, 2024, revenues rose 22% year over year to a record US$5.4 billion. Net loss thinned 69.1% to US$214 million compared to US$693 million in the first quarter of fiscal 2023.

“We delivered another strong quarter that outperformed guidance on every measure while concluding a monumental wave season that achieved all-time high booking volumes at considerably higher prices,” said Josh Weinstein, Carnival’s current CEO.

Weinstein said the quarterly result is a continuation of the strong demand across all Carnival brands. He added, “With much of this year on the books, we have even greater conviction in delivering record revenues and EBITDA [earnings before interest, taxes, depreciation, and amortization], along with a step change improvement in operating performance, and have begun turning more of our attention to delivering an even stronger 2025.”

Industry outlook

According to the Cruise Lines International Association, cruise continues to be one of the fastest-growing and most resilient sectors of tourism. It also offers the best vacation value. However, Carnival is not for practical, risk-averse investors. It would be wise to wait for the full recovery before sinking money into the leisure stock.

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Could this FTSE 250 stock be the next Rolls-Royce?

With its debt coming down, its free cash flow going up, and a recovery in demand for cruises, could FTSE 250 stock Carnival be due a major rebound?

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Image source: Rolls-Royce plc

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The Rolls-Royce ( LSE:RR ) share price has been on a mighty recovery from its pandemic lows. The same hasn’t been true of FTSE 250 stock Carnival ( LSE:CCL ), though.

The two companies have a lot in common, in terms of their economics and their exposure to macroeconomic cyclicality. It’s therefore natural to wonder whether or not Carnival could be the next Rolls-Royce.

Business models

There are a lot of similarities between Rolls-Royce and Carnival. Both are heavily dependent on travel demand, both have high fixed costs, and both have the same issues with things like inflation driving up prices.

As a result, it’s not surprising that both saw their total debt jump significantly during the pandemic. With most of their operating costs intact, but most of their revenues gone, borrowing became the only way to stay solvent.

Rolls-Royce vs. Carnival Total Debt 2014-24

The problem is that this kind of balance sheet damage can weigh on margins. Higher debt means higher interest payments, which in turn weighs on profitability. 

Both companies are making progress in bringing their debt back down to pre-pandemic levels, but Rolls-Royce is further ahead. As Carnival catches up, there’s a chance its earnings – and share price – could get a boost.

Free cash flows

The thing that really jolted the Rolls-Royce share price into life was the return of travel demand. This began to kick free cash flow into life, which allowed the company to start reducing its debt.

Demand for cruises has also surged to pre-pandemic levels, though. And while it hasn’t fully recovered yet, Carnival’s free cash flow has also been rising sharply over the last couple of years.

Rolls-Royce vs. Carnival Free Cash Flow 2014-24

This has the power to begin a positive cycle for the business. Higher free cash generaion allows the company to reduce its debt, which should boost its credit rating, leading to lower debt costs and more free cash generation.

That’s what has been happening with Rolls-Royce, causing the share price to jump 172% over the last year. And while the Carnival share price is up 42%, it hasn’t had the same recovery.

Operating expenses

The obvious question is why Carnival shares haven’t fared as well as Rolls-Royce. The answer that stands out is the company hasn’t taken as drastic action to bring down its costs. 

Both during the pandemic and under its new management, the FTSE 100 engine manufacturer has been attempting to become more efficient. Operating costs are now below their pre-pandemic levels.

Rolls-Royce vs. Carnival Operating Expenses 2014-24

Carnival hasn’t managed to achieve the same efficiencies. Its operating expenses are still significantly higher than they were before the pandemic, which is weighing on margins and profits – and thus the share price.

This looks like the biggest difference between the two companies. For all their structural similarities, one has taken drastic action to cut costs and the other hasn’t. 

A buying opportunity?

Demand for cruises has recovered just as strongly as air travel. But the Carnival share price hasn’t produced the same explosive gains since the lifting of the travel restrictions that the Rolls-Royce share price has. 

The company is clearly in the process of bringing down its debt. But with operating costs still at much higher levels than 2019, I think the recovery in the stock could be much slower.

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