If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch
If you can't load a website or webpage, or Safari quits unexpectedly, follow these steps.
Connect to a different network
Try to load a website, like www.apple.com , using cellular data. If you don't have cellular data, connect to a different Wi-Fi network , then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings . If you have a VPN turned on, some apps or websites might block content from loading.
Restart your device
Turn off your device and turn it on again.
Restart your iPhone
Restart your iPad
Restart your iPod touch
Clear website data
You can clear website data occasionally to improve Safari performance.
Go to Settings > Safari.
Tap Clear History and Website Data.
Tap Clear History to confirm.
Turn on JavaScript
Turn on JavaScript if it's not already on.
Go to Settings > Safari > Advanced.
Turn on JavaScript.
Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings . If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.
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How to Solve Safari Crashes on the iPhone
A handful of tweaks may keep Safari from crashing on your iPhone
- Ithaca College
- Switching from Android
What to Know
- Restart the iPhone. Check Settings > General to see if an update is available. If it is, install it.
- Other tips to try include: Clear the Safari history and website data, disable AutoFill, disable iCloud Safari syncing. Turn off JavaScript.
- If everything fails to help, contact Apple.
This article describes several ways you can solve Safari crashes on the iPhone. These troubleshooting steps work with all currently supported models of the iPhone. Version-specific instructions are noted where applicable.
Restart the iPhone
If Safari is crashing regularly, your first step should be to restart the iPhone . Just like a computer, the iPhone needs to be restarted every now and then to reset memory, clear temporary files, and generally restore things to a cleaner state. To restart the iPhone:
After the iPhone restarts, visit the website that crashed Safari. Chances are, things will be better.
Update to the Latest Version of iOS
If a restart doesn’t fix the problem, verify that you're running the latest version of iOS, the iPhone's operating system. Each update to iOS adds new features and fixes all kind of bugs that could be causing crashes. There are two options for updating iOS:
- Update using iTunes .
- Update wirelessly directly on the iPhone.
If there is an update available, install it and see if that fixes the problem.
Clear Safari History and Website Data
If neither of those steps work, try clearing out the browsing data stored on your iPhone, including your browsing history and cookies placed on your iPhone by sites you visit. A "flush" also clears this data from all devices signed into your iCloud account. Losing this data may be a mild inconvenience if the cookies provide functionality on some websites, but it's better than having Safari crash. To clear this data, Tap Settings > Safari > Clear History and Website Data .
In the menu that pops up from the bottom of the screen, tap Clear History and Data .
Disable AutoFill
If Safari is still crashing, disabling autofill is another option you should explore. Autofill takes the contact information from your address book and adds it to website forms so that you don't have to type your shipping or email address over and over. To disable autofill, tap Settings > Safari > Autofill.
Move the Use Contact Info slider to off/white to disable your address and phone from populating forms. Move the Names and Passwords slider to off/white to stop username/password pairs from automatic entry. Move the Credit Cards slider to off/white to keep your payment history off.
Disable iCloud Safari Syncing
If none of the steps so far have fixed your crashing problem, the problem may not be with your iPhone itself. It may be iCloud . One iCloud feature syncs your Safari bookmarks between all Apple devices signed into the same iCloud account. That's useful, but it can also be the source of some Safari crashes on iPhone. To turn off iCloud Safari Syncing, tap Settings > [your name] > iCloud and move the Safari slider to off/white.
Turn Off JavaScript
If Safari is still crashing, the problem could be the website you're visiting. Many sites use a programming language called JavaScript to provide all kinds of features and animations. JavaScript is great, but when it's written badly, it can crash browsers. Try turning off JavaScript by visiting Settings > Safari > Advanced and moving the JavaScript slider to off/white.
Isolating the problem isn't the end here. You really need JavaScript to use modern websites, so I recommend turning it back on and not visiting the site that crashed (or disabling JavaScript before you visit it again).
Contact Apple
If everything nothing has worked and Safari is still crashing on your iPhone, your last option is to contact Apple to get technical support. Learn how to get tech support in this article.
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What to do if Safari keeps crashing
Does Safari keep crashing on your Mac, iPhone or iPad? Is Safari running so slowly on your Mac that you can’t use it properly? Is Safari just closing on your iPad without warning?
In this feature we’re going to look at what to do when Apple’s Safari web browser isn’t working properly.
There are a few reasons why Safari might be crashing:
There might be something going on in the background of the website you are visiting (or one you have opening another tab).
You might be running an older version of the software with an issue that has since been fixed.
A webpage might be using a plug-in, an extension or other software that has a problem.
Your Mac might be running low on memory or storage space.
There are a few other things that could be causing issues. We’ll look at each below and explain how you can fix, or avoid the problem.
See also: How to use the Safari web browser on the Mac and How to speed up Safari
The first thing to check is how many tabs you have open in Safari. Including any sites you might have ‘Pinned’ in Safari on your Mac.
If you are anything like us, you open new tabs in Safari (Command+T on the Mac, or + on iOS) without closing the one you have stopped using (after all you might need to return to it). Should content of one of these tabs continue to run in the background, then it might be causing an issue.
Each tab or Safari window takes up a little space in memory. Have too many tabs open and Safari starts fighting for resources with other apps, and it ends up running far more slowly than it should.
This is more likely to be a problem on the Mac than the iPad or iPhone, but it’s still worth following the advice below on an iOS device.
How to close multiple tabs in Safari on the Mac
- Hold down the Option/Alt key and click on File.
- Choose: Close Other Tab (if you don’t press Option/Alt you will only see Close This Tab.
Every page other than the one you are looking at will be closed.
Close multiple Safari windows on the Mac
If you tend to open many windows while you are using Safari:
- Click on File
- Close All Windows
How to close multiple tabs in Safari on iPad/iPhone
Multiple tabs open on your iPhone or iPad? While this shouldn’t cause issues in the same way it might on the Mac, because the tabs you aren’t using will be suspended (they can still be active on a Mac, playing video for example), you may still benefit from closing them all down (least of all because it gets very difficult to find the tab you opened yesterday if you still have tabs open from this time last year).
- To close all your Tabs by tap and hold on the tab icon in the bottom right.
- A sheet will open with the options: Close All [Number] Tabs, Close This Tab, New Private Tab, New Tab.
- Tap on Close All [Number] Tabs.
Check what’s responsible
You could also look to Activity Monitor to see if a particular site is being singled out for taking up a lot of resources.
- Open Activity Monitor.
- Click on Memory.
- Sort by Memory to see what is using up the most of your RAM.
- You can select that site in Activity Monitor and then click on the X to close that process.
The benefit of this method is that you can close the page that is causing the problem and keep other pages open.
Update software
Apple regularly updates Safari to address security concerns, so it may be that you are experiencing problems that have been corrected by an update (or problems caused by a software update).
You could start by checking what version of Safari you are running.
- In the Safari menu on your Mac, click on Safari.
- Click About Safari.
- A box will pop up that states the version of Safari you are running.
However, your Mac should update Safari automatically whenever Apple releases an update to Safari, because Safari comes as part of macOS. So your version of Safari should be up-to-date as long as your MacOS is…
To check to see if there is an update to macOS you need to follow these steps:
If you are running Mojave:
- Open System Preferences.
- Click on Software Update.
- Your Mac will check for updates before comfirming if your Mac is, or isn’t, up to date. If you need to run an update do so as this may fix any issues you are experiencing.
If you are running High Sierra or older:
- Click on the Apple logo in the right corner of your Mac screen.
- Choose Software Update.
It’s the same on an iOS device. The update to Safari will come as part of the operating system update.
To check if iOS needs to be updated:
- Tap on Settings.
- Software Update.
Note that sometimes it’s a software update that causes the issues you are experiencing.
For example, back in January 2016, many iOS and Mac users found that their Safari browser would crash every time they tried to tap the URL bar or open a new tab. The Safari app would close, forcing them to launch it again, only for the issue to reoccur.
The problem was reportedly caused by Apple’s Safari Suggestions, the feature that offers up automatically completed URLs as you type in the URL bar.
By the end of January 2016 Apple had apparently fixed the problem with an update, but it seems that for a few months that year Safari continued to be plagued by the issue on and off.
Clear website data and cache
When you visit a web page in Safari it stores a copy of it in a cache. This copy enables it to load the web page faster next time you visit.
Sometimes the web will start to behave oddly if something goes wrong with the cache. Perhaps Facebook seems stuck on what it was displaying yesterday evening, for example.
The best way to fix this is to clear the cache.
How to clear Safari cache on a Mac
You can start by getting rid of all your website data, including your web browsing history.
- Click Safari in the menu at the top of the screen.
- Choose Clear History. In older versions of Safari this listed and Website Data as well, but in new versions Website Data is automatically cleared as well (unless you press Option/Alt in which case you see the option to keep Website history).
- This will actually clear data on all your devices that are logged on to the same iCloud account, so your Mac, iPad and iPhone can be done at the same time. Choose from the last hour, today, today and yesterday, and all history.
- Make your choice (we recommend All History) and click on Clear History.
That clears your history, but if you want to clear your cache specifically, follow these steps:
- Click on Safari > Preferences.
- Click on Privacy.
- Click on Manage Website Data.
- Selecting the Privacy icon and clicking the ‘Manage Website Data…’ button.
- You can delete all cookies and cache by clicking the Remove All button.
The problem with doing this is your Mac will ‘forget’ the autocomplete information you are probably used to it filling in, such as passwords and login details.
Another way to clear your cache is to use the Safari Developer menu to just clear the cache, leaving cookies and other info alone. We have more information about how to clear Safari cache here .
How to clear Safari cache on an iPhone/iPad
You can also clear your Safari cache on your iPhone of iPad. As with the Mac, we’ll start off by clearing your history and website data – which includes the cache. Here’s how to do that:
- Find Safari (in the list with Passwords & Accounts at the top).
- Scroll down to Clear Website and History data and tap on that.
That will clear all your history, cookies and other browsing data. Luckily it won’t change your AutoFill information.
It’s not possible to clear only the Safari cache on iPad or iPhone as you can on a Mac.
Remove Flash
Flash is software used to play video and other interactive content. Many websites switched to HTML 5 some years back because it is less problematic. We think you’ll be happier if you get rid of Flash.
Here’s how to uninstall Flash Player .
If you need Flash for some reason – you may see a Missing Plug-In alert, make sure you have an up to date version and make sure you get it from Adobe . One of the favourite disguises of malware is as a Flash update.
Turn off extensions
Extensions (often called plug-ins on other browsers) provide additional functionality to Safari, but they can cause problems.
- Choose Safari > Preferences > Extensions to see all the extensions on your system.
- Deselect any extensions you don’t want to run, or even better, uninstall them.
Older versions of Safari had the option to turn off extensions. This setting is no longer available in Safari.
If Safari works better with all extensions turned off, you could go through your extensions one at a time to find out which one is causing problems. Use the check-box next to each extension and turn them all off. Then turn them on one at a time to see which one is problematic, and leave that one set Off until an update is provided.
There are dozens of extensions available for Safari. Read more about the new Extensions for Safari here.
Turn off Virus scanners
Virus scanners pay close attention to Safari, because it’s the Mac’s main portal to the internet. It should allow you to get on fine, but if you have a virus scanner try turning it off to see if that helps. If that helps try switching to a different virus program.
Use Reader mode
If you find Safari isn’t working for just one website, you could try viewing it in Reader mode.
- Click on the icon that looks like a cluster lines on the left of the url/search bar.
- This will open a Reader view of the webpage, removing some of the things that could be causing problems for you, such as adverts.
You can choose for that website to always divert to Reader view.
Just right click on the Reader icon and choose Use Reader Automatically on [website name].
We have more information about using Reader view here .
Delete preferences
If you’ve tried everything else and Safari still doesn’t work you can delete the preferences from your Home/Library folder.
- Quit Safari and choose File > Go To Folder in Finder.
- Enter ~/Library/Safari/ into the Go To Folder Window (don’t miss the tilde ‘~’ at the start) and click Go. This opens your preferences folder.
- Drag everything in this folder to Trash and restart Safari.
When you restart Safari it will recreate these files as if you have just performed a clean installation.
How to use the Safari web browser on the Mac
Use another browser
Alternatively, try using a different browser. Some websites, especially old sites, struggle with providing support for a variety of browsers. Read our article that evaluates the best Safari alternatives here: Best Mac Browsers and the same for iPhone .
Get more RAM or clear some space
It might not be Safari’s fault. If your Mac (or iOS device) is running out of storage space, or you are low on RAM it might be causing problems for any apps you are running.
You could look into making more space on your Mac – more info here .
Of you could try and free up some RAM . Or Install more RAM in your Mac .
We also have how to clear cache and free up RAM on an iPhone here.
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Safari Crashing on iPhone / iPad? Here is How to Fix Safari Crashes & Freezes
Safari is the web browser that comes with every iPhone, iPad, and iPod touch, and though Safari in iOS should be stable and not crash or freeze often, the fact is that sometimes Safari does crash.
Fortunately there are usually some pretty simple resolutions to any Safari crashing problems in iOS, and so if you are experiencing any type of freezes, crashes, or the app closing itself or stalling, you can likely resolve it with the methods outlined below.
6 Fixes for Safari Crashes in iOS
While you can try these in any particular order to fix Safari problems in iOS, we recommend following how they’re presented here. Let’s get right to it:
Update iOS System Software
Updating system software is recommended because each iOS release includes bug fixes and improvements, some of which may directly resolve a problem you are experiencing with the Safari app on an iPhone or iPad. Updating iOS is easy.
- Go the Settings app and to “General”, then go to “Software Update” and install what is available
Disable Safari Suggestions Features
An old bug that was fixed in later releases of iOS caused Safari Suggestions to be problematic in the past. Some users also just don’t like the feature, but you can disable Safari suggestions easily:
- From Settings, go to “Safari” and toggle “Search Engine Suggestions” OFF, then toggle “Safari Suggestions” OFF
Too Many Safari Tabs? Close Some
If you have too many Safari tabs open you may be causing the app to run out of memory. Typically Safari handles this well by forcing the pages to refresh, but sometimes you may want to manually intervene and just close out some of the old unused tabs.
- From Safari, tap the box button to see the open tabs, then tap the “X” in the tab titlebar to close each – repeat as necessary
Clear Out History & Web Data in Safari
Safari accumulates caches, browsing history, cookies, and other data in the iPhone or iPad. Sometimes that data can interfere with app functionality, so clearing it out can be a remedy to problems with the app crashing or stalling on some web sites.
- From Settings, go to “Safari” and then to “Clear History and Website Data”
This will also delete history from you rather iCloud signed in devices so keep that in mind too. You can get more specific and delete recent Safari history if you want instead, though that may not remedy the issue.
Force Quit the Safari App in iOS, Relaunch
Sometimes just force quitting the app and relaunching Safari is sufficient to resolve a problem with the browser:
- Double click on the Home button, then swipe UP on the Safari app to close it, relaunch as usual
Reboot the iPhone / iPad
Hold down the Home button and Power button together concurrently until you see the Apple logo on the front of the screen, then release. This force reboots the iPhone and can resolve some issues.
Have another solution to Safari crashing on an iPhone or iPad? Let us know!
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Top 9 Ways to Fix Safari Keeps Crashing on iPhone
When you iPhone Safari keeps crashing, can you solve the problem quickly? Don’t worry, this post will give you 9 ways to fix the issue efficiently. The professional FoneTool makes the process more simple.
Safari is crashing on my iPhone 13.
My Safari keeps crashing iPhone in iOS 16. Is there anyone who can help me to solve the problem?
- Question from Apple Community
Why Safari keeps crashing on iPhone?
As a web browser developed by Apple, Safari is the default choice and widely used by iPhone users due to its advanced features and convenience.
However, many iPhone users have been reporting issues with Safari, particularly crashes on iPhones. Why this issue appear? There are some common reasons.
How to fix Safari keeps crashing iPhone
You can find 9 useful methods here to fix the issue, and the professional FoneTool mentioned in solution 4 and solution 9 can make the process more efficient.
Solution 1. Exit and reopen the app
One effective solution to solve the crashes is to force quit the app.
For iPhone 8 and earlier models : Double-press the Home button and swipe away the Safari app from the top screen to force close it.
For iPhone X and newer models : Swipe upward from the bottom of the iPhone's screen to go to the multitasking view > Find the Safari app among the running apps and swipe it away to close.
Then relaunch it to see if the issue has disappeared.
Solution 2. Check your network
It's crucial to ensure that your network connection is stable when dealing with the issue. Poor network connectivity can interfere with the proper function of the Safari app. To solve it, you can switch your iPhone to a more reliable network.
Or reset all network settings on your iPhone: Open the Settings app > Select General > Reset > Tap on Reset Network Settings . This action will reset all your Wi-Fi networks, cellular settings, and APN settings that you've previously used.
After that, you can re-enter the Wi-Fi passwords to connect and adjust other network-related settings.
Solution 3. Force restart your iPhone
Force restarting your iPhone is another available way to finish the fix.
For iPhone 8 Plus/8/X or later : Press and release the Volume Up button > Press and release the Volume Down button > Press and hold the side button until the Apple logo appears.
For iPhone 7 Plus or 7 : Press and hold the Sleep/Wake and Volume Down buttons simultaneously until the Apple logo appears.
For iPhone 6 or earlier : Press and hold the Home button and Sleep/Wake button at the same time until the Apple logo is displayed on your screen.
Solution 4. Erase Safari history and data
If there is too much Safari data on your iPhone, you can consider clearing all history and data from the app. This will remove unnecessary data that may be causing the problem.
Erase the Safari data on iPhone directly
Go to the Settings app > Tap on Safari > Locate and click the Clear History and Website Data option > Choose Clear History and Data to clear all your browsing history, cookies, and website data from Safari.
If the clear Safari history button is greyed out , you can choose FoneTool to realize the process.
Erase the Safari data permanently via FoneTool
If you need to completely delete the Safari data, the professional iPhone data management app - FoneTool can be your most ideal choice.
With its deep erase technology, you can delete your private data such as photos, videos, messages , Safari search history and bookmarks permanently. And it can’t be recovered anymore.
Step 1. Download FoneTool on your PC > Connect your iPhone to the computer via a USB cable > Launch FoneTool.
Step 2. Navigate to Toolbox > Click Erase private data > Hit Get Started .
Step 3. Select Safari History and Safari Bookmarks (if you need). And check Enable Deep Erase Technology , then click Start Erase to clear your Safari search data .
Solution 5. Close some Safari tabs
If your iPhone's Safari keeps crashing, it may be due to having numerous Safari tabs open on your device. Then you can manually close unused tabs to make it: Open Safari > Tap the box button in the lower-right corner to view all your open tabs > For each tab you want to close, tap the " X " in the tab's title bar to remove them.
Solution 6. Disable unnecessary features within Safari
The Safari app is quite extensive, even though it's a built-in tool. Apple has designed it with multiple features to enhance the user experience. Sometimes you might have enabled unnecessary features that can cause the Safari app keeps crashing on iPhone issue. Disabling them might effectively solve the issue.
Turn off the Experimental feature : Go to the Settings app > Choose Safari > Scroll down to the bottom and click on Advanced > Tap Experimental WebKit Features on the next screen and disable all the features one by one.
Turn off Search Engine Suggestions : Go to the Settings app > Choose the Safari option across the menu > Locate and disable the Search Engine Suggestions option.
Turn off the AutoFill option : The AutoFill option within Safari can also affect the app function, you can launch Settings > Click Safari > Choose AutoFill under the General section > Toggle off the two options on the screen.
Temporarily Turn Off JavaScript : Go to the Settings app > Tap on Safari > Find the Advanced button > Find the JavaScript option and disable it.
Solution 7. Turn off iCloud Safari syncing
The information stored in Safari is automatically backed up in iCloud through synchronization. However, if this syncing process is disrupted, it can result in Safari freezing or crashing. To address this issue, you can choose to disable this feature.
Open your iPhone's Settings and tap on your Apple ID > Choose the iCloud option > Locate the Safari app in the list and turn off the toggle switch next to it.
Solution 8. Update software
Safari is a built-in web browser available on the iPhone. Since it cannot be updated through platforms like the App Store. If there are any bugs or issues with your Safari application, they are typically addressed by updating the iOS to the latest version. Apple releases bug fixes and updates for their web browser alongside the iOS update.
You can open the Settings app > Choose General > Tap on Software Update > Then your iOS device will check for available updates. If any updates are found, tap " Download and Install " to begin the task.
Solution 9. Reset your iPhone to factory settings
If you've exhausted all previous attempts to solve your Safari keeps crashing iPhone iOS 15/16/17 issues and it's still not working, it may be necessary to consider resetting your device.
However, this action will erase all data on your iPhone. So it's highly recommended to fully back up your data before proceeding. Using specialized software like FoneTool can simplify the backup and erasing process, making it more efficient and secure.
With this app, you can fully or selectively back up iPhone at incredibly fast transfer speeds. Or restore the iPhone backup to another iOS device without any limitation of Apple IDs.
Fully back up iPhone
Step 1. Download and install FoneTool on your PC > Connect your iPhone to the computer using a USB cable > Turn on FoneTool to begin.
Step 2. Choose Phone Backup > Full Backup and click Get Started . (Or you can go to Selective Backup to selectively back up your photos, videos, music, contacts and messages on iPhone.)
Step 3. Check Enable Backup Encryption to protect your private data if necessary. Then select a storage path to save the backup and click Start Backup .
Now you can easily erase your iPhone to fix the issue.
Factory Reset iPhone
Step 1. Click Toolbox > Choose Data Eraser .
Step 2. Choose Erase all data and tap Get Started .
Step 3. Check the instructions on the screen and click the Erase Data button to start.
After the factory resetting, the issue may be fixed. Then you can go to Backup History and click Restore dot to restore your iPhone backup.
After the reading, hope you have already solved the Safari keeps crashing iPhone issue. If you need a professional tool to help you troubleshoot the problem quickly, then FoneTool can be your great helper.
FoneTool - All-in-one iPhone Data Manager
Transfer, backup and manage data on iPhone, iPad and iPod touch in an easy way.
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Kathy is an editor of FoneTool, who prefers to help more users address a series of iOS-related problems. She likes traveling and being close to nature makes her relax. She is also keen to engage in social activities and spend much free time with her friends.
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10 Ways to Fix Safari Not Working on an iPhone
Follow these simple troubleshooting steps to fix Safari if it isn’t working properly on your iPhone.
Safari is the native browser for iPhones, iPads, and MacBooks. It comes pre-installed on almost every Apple device, and it's designed to be fast and efficient for them. However, there are times when Safari doesn't work.
When this happens, it usually means there's a setting or software issue. There are even cases where you might not be able to access the internet at all on your iPhone or iPad. Luckily, there are a variety of things you can try to get Safari working again.
1. Restart Your Device
You hear it all the time—turn your device off and on again. While this may sound too simple to work, restarting your iPhone or iPad has been known to clear your usable memory, which can speed up Safari.
If Safari is frozen or just a blank white screen, restarting your iPhone or iPad can also fix these problems. Before you try anything else, just make sure you cover the basics.
If you're new to Safari or Apple devices, you might want to check out our beginner's guide to Safari for iPhone and iPad users .
2. Turn Off Safari Suggestions
Turning off Safari Suggestions is one of the simplest and most common fixes for Safari not loading or crashing on an Apple device. While we aren't sure why this works, many users have reported that turning this off fixes the problem.
To turn off suggestions, head to Settings > Safari > Safari Suggestions and turn this off. You can also turn off Search Engine Suggestions while you're there too, as some users reported this also fixes the issue.
Some users have also said that blocking Safari popups on your iPhone can improve the memory usage of Safari. So, you may also want to give this a try.
If this fixes your issue, then you're all set. If not, try the following steps.
3. Turn On Cellular Data for Safari
If you're frequently connected to Wi-Fi, you may have cellular data off for Safari to save internet data. While helpful, if your Wi-Fi isn't functioning right, connecting to cellular data could fix your issue.
To do this, head to Settings > Cellular > Safari and turn this on. If it was off, this was most likely the cause of your issue. Alternatively, you can turn off Wi-Fi if you're connected and just connect with cellular data. If you can connect this way, that means there's a network issue with your Wi-Fi network.
4. Edit Your Screen Time Settings
If you've ever changed your Screen Time settings or blocked certain websites through Screen Time, try turning these settings off. To block websites, you need to enable Content Restrictions which can inadvertently block websites you still want to use. If you can't load a link from an email or text message, this could also be a sign that content restrictions are on.
To fix this issue, head to Settings > Screen Time > Content & Privacy Restrictions and turn this option off. If it was on, then this was most likely your issue. If it was off already, proceed to the next fix.
5. Clear All Safari's Data
If you frequently use Safari, you might have a lot of data stored within the app, making it fail to load correctly. This is especially true if you're using an iPhone or iPad with a lower storage capacity. If you get low storage notifications, this fix could resolve your issue.
To clear Safari's data, head to Settings > Safari > Clear History and Website Data . This will erase all extra data in the Safari app. Some users report this works, but you'll need to do it often if you can't eliminate storage space elsewhere on your iPhone.
6. Update iOS to the Latest Version
Some users have reported that updating iOS resolves issues with Safari. Whether Safari isn't loading, is crashing, or just isn't connecting to websites, try updating iOS on your iPhone .
Apple does a great job of fixing widespread issues with iOS updates. So, if there is an issue that Apple is aware of, it could get fixed by a subsequent update.
7. Reset Your Network Settings
If you've had issues with your network before, like not getting service or pages timing out, resetting your Network Settings could help.
To reset the Network Settings on your iPhone or iPad, head to Settings > General > Transfer or Reset iPhone (iPad) > Reset > Reset Network Settings . This will reset only your Network Settings and won't erase any other data on your iPhone.
After you finish this, try opening Safari to see if it's working again. If not, proceed to the next fix.
8. Reset to Factory Default Settings
If all else fails, you can try resetting your iPhone to the default settings. This will erase all the data on your iPhone, and you'll have to set it up from scratch. However, this is also a very effective way to resolve all kinds of software problems. To do this, head to Settings > General > Transfer or Reset iPhone (iPad) > Erase All Content and Settings .
After resetting to the default settings, test out the Safari app before you install your usual apps. If Safari is working then but stops working when a certain app is installed, that means the app installed is interfering with Safari.
If Safari isn't working when you have a fresh install, make sure you didn't restore a backup of your iPhone or iPad . If you restored a backup, there could be something interfering with Safari that transferred over. If you reset your device without a backup and Safari still doesn't work, you can try one of the two last troubleshooting steps.
9. Turn On JavaScript
JavaScript is on by default on most iOS devices. However, if you're having issues with Safari, it's likely that JavaScript is off. Sometimes, one might turn JavsScript off as some websites might not support it.
If you've turned JavaScript off or want to check if it's off and turn it back on, head to Settings > Safari > Advanced on your iOS or iPadOS device.
10. Use an Alternative Browser
If the above fixes didn't work, then unfortunately, there might be an iOS bug with Safari, and you'll need to wait for the next update and hope it's patched. Until then, you can try using an alternative browser to access the internet on your device. There are many great browsers available in the App Store that can cater to your needs.
Be sure to check back for iOS updates and see if Apple has addressed the bug. You can also start a new discussion in the Apple Discussions Community to see if anyone else is experiencing the same issue.
Safari Not Working on Your iPhone or iPad? It's Most Likely a Software Issue
Cracked screens and broken buttons are easy to diagnose as we can instantly see what's wrong. But when Safari or other apps on your iPhone stop working, that usually means a software issue is at play.
You can usually fix these issues by updating iOS, changing your settings, or resetting your device. However, if the issue still isn't fixed after trying everything above, you might need to post in the Apple forum about your issue for more help.
How to Fix Safari Browser Keeps Crashing on iPhone
Table of Contents
Safari is an amazing web browser that is exclusively designed for Apple devices. While Safari allows iOS to perform maximum search stability, there are times that this particular web browser crashes.
In this article, you will discover effective ways to fix safari crashes on your iPhone. Check them out below.
How to fix Safari crashes on iPhone
1. restart iphone regularly.
iPhone needs daily maintenance to keep it running smoothly. You can do this by simply restarting your iPhone. This way, you can prevent Safari from crashing. Additionally, restarting can fix frozen keyboard, restore an unresponsive home screen, and repair minimal problems like app crashes.
Here’s how you can restart your iPhone:
- Press and hold sleep/wake button for a few seconds (this button is on the upper right side of your iPhone).
- When you see the power off screen, drag the slider to turn off your iPhone.
- Wait for a few seconds and then turn your iPhone back on.
- To turn your iPhone on, press and hold the power button.
- Wait until the Apple logo appears and then release the power button.
- When the home screen shows, wait until all apps and icons appear on your screen before using your iPhone.
2. Close Safari Tabs
If you open many web pages using Safari, sometimes it causes your web browser to freeze. You can manually delete and close tabs to fix crashes.
Here’s a simple method to close tabs:
- Tap the tab button from Safari (this appears as a square on top of another square and is located at the bottom right of the screen).
- A list of website tabs will appear once you click the tab button.
- From the list of websites, click “ X ” (upper left) to delete or close the tabs.
3. Update to the latest version of iOS
We highly recommend you to update your system software regularly. Updating iOS can eliminate problems you encounter with the Safari app on your Apple devices. Software updates release bug fixes and further improves your system.
To do this, follow the procedure below:
- From Home Screen, go to the settings apps.
- Tap the “ Software Update ” and install.
4. Switch off iCloud Safari syncing
iCloud syncing gives you permission to access your bookmarks with all your Apple devices as long as you are signed into your iCloud Account. Most of the time, syncing is useful and keeps your searches more organized. However, it sometimes causes Safari crashes on your iPhone.
Here’s how you can disable your iCloud syncing:
- From Home Screen, look for Settings and then tap it.
- Look for iCloud under the Settings menu and click it.
- Turn off the Safari in your iCloud.
- Then, choose “ Delete from iPhone .”
5. Disable JavaScript
JavaScript is a programming language, which provides all kinds of features on websites. Generally, Javascript is a great language program, but if it is done badly, it can lead to crashing or freezing websites.
To turn off Javascript, follow the guidelines below:
- In your iPhone Home Screen, tap Settings.
- Select Safari and click the Advanced option.
- Look for Javascript menu and turn it off.
6. Remove web data and clear out Safari history
Clearing data can minimize the problem of Safari from crashing or shutting down. Safari stores browsing history, cookies, and data on your iPhone and this can cause the Safari app to corrupt or crash.
Here’s how you can clear Safari history and web data:
- Tap settings on your home screen.
- Click Safari and look for clear history and web data.
- Then, click the clear history tab.
7. Contact Apple
[Solved] How to Fix Safari Crash on iPad and iPhone with 6 Solutions
Your browser is the gateway to online content and searches. That’s why it can be frustrating to learn that Safari crashes on iPad or iPhone. The web browser might force close itself, or it won’t let you get through websites. Although Google Chrome is an alternative, the default browser is what you are familiar with. So, what can be the issue with Safari? If it’s not undergoing maintenance, how can you fix it? It is better to try and learn something about the random crashes by reading further.
Part 1. 6 Reasons Why Safari Crashes on iPhone/iPad and How to Fix Them
Part 2. faqs about ios safari crash.
It is not surprising to experience random app crashes when using your device. Even Safari is not perfect to not get some glitches. You can watch tutorials on how to fix your browser, but it may not work for you. But what you can do is learn why it happens and use the right method of fixing it. The good thing is you can read further in this part to learn more about Safari glitches and how to fix them.
Overloaded Browsing History, Cookies, and Cache
Safari automatically gathers data from the websites you visit. It also includes data to give you the best browsing experience. However, when it is overloaded with information, this can cause a crash and glitch soon. What you can do is to remove these unwanted data from the browser to allow it to perform well.
Too Many Opened Tabs
Just like the first reason, overloading information in your browser can cause issues. Even if Safari is built with efficient memory, you must close tabs to secure stable performance. Here’s how to do it:
Outdated Safari Version
Without the latest version of Safari, your browsing experience will become unstable and slower. The frequent updates for the browser are also essential to fix security issues by adding new ones. In this case, if your Safari is not working , you can update your Safari crash on iPad or iPhone with the following steps:
System Recovery
One thing you will never see is the system error on your device. While you can manually update your iPad or iPhone, there is a chance it will not fix the Safari issues. In this case, it is better to rely on a professional tool such as Aiseesoft iOS System Recovery . The tool supports almost all iOS and iPadOS versions, significantly fixing system issues from the DFU mode, recovery, and more. Meanwhile, it also has a reliable algorithm to repair iTunes errors, the Apple logo, the black screen, and other issues. Yet, it offers a user-friendly interface for a quicker process.
Aiseesoft iOS System Recovery - Best iPhone System Recovery Tool
- Detect and fix Safari crashes on iOS and iPad in a few seconds.
- Best for verifying updates, charging issues, and no service.
- Quickly download the firmware package to fix all device errors.
- Compatible with iOS 17 and various iOS model units.
Deactivate the Autofill Feature from Safari
What makes your browsing experience smoother is the Autofill feature from Safari. It helps to easily fill in your information on certain websites, but it can be an issue for your browser. Since Safari can have difficulties with personal information, here’s how to deactivate the Autofill on your device:
Turn off Safari and iCloud Syncing
Syncing data from your browser with iCloud will make your browsing history available to other devices like an iPad or Mac. The problem with this feature is it can create a glitch in the browser if the information is inaccurate. Try the steps below to fix the Safari crash:
Can I use iTunes to fix the iPhone Safari crash?
Yes. You will need a computer and the latest iTunes version installed on it. Then, connect your iPad or iPhone with a cable. Allow the software to detect the device, then proceed to the Summary tab. Click the Restore button and enter your passcode. Follow the onscreen instructions until finish.
How do you force quit Safari when crashing on an iPhone?
Double-press the device’s Home button to reveal all opened apps. You can also swipe up from the bottom part of the screen alternatively. Then, swipe up the Safari app to force quit it.
How to turn off the Safari search suggestion on iPhone?
Another solution to fix the Safari crash on iPhones or iPads is to turn off the Safari search suggestions. Just go to Safari from the Settings app and look for the option. Then, swipe the button to the left to disable it.
Does my data get deleted when fixing the Safari crash?
Data loss is possible to happen when you are fixing the browser issues. It is recommended to back up your device before proceeding or trying any solution given.
Does Safari get new features after iOS 17 upgrade?
The Safari app is a built-in program on Apple devices, so it is impossible to delete it. If you try any means to remove the app from your iPad or iPhone, it will cause malfunction and can damage your device.
Here, you have seen the six reasons Safari keeps crashing on iPhone/iPad and how to fix it. Regardless of the default methods, you are also encouraged to use Aiseesoft iOS System Recovery to quickly remove glitches on your device and update it for the best performance. Give it a try by downloading it on Mac or Windows.
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iPhone 15 Pro constantly crashing and rebooting after iOS 17.1 update
After updating my device to iOS 17.1 the phone will crash and reboot randomly while using apps. So far it has happened mainly while using Safari, X, Bleacher Report, DraftKings and YouTube. There isn’t much rhyme or reason to it. When it happens the phone will freeze, screen goes black, Apple logo shows up and then phone turns back on. Have already done a factory reset and it has not helped the problem
iPhone 15 Pro
Posted on Oct 29, 2023 6:26 PM
Posted on Dec 7, 2023 4:41 PM
I am having the same issue even after iOS 17.1.2! are they going to fix this issue if random reboots? it is very frustrating! even when i make calls people dont hear me and the phone reboots
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Dec 7, 2023 4:41 PM in response to jomari226
Dec 20, 2023 11:53 AM in response to cirons03
I have the iPhone 15 Pro, and I’ve been having this same problem since roughly around the time I updated to 17.0 or 17.1. For me, it isn’t doing it when I’m using apps, but rather when my phone is in my pocket. When I first noticed it, I really didn’t think much of it, figuring I had somehow hit the buttons to restart while it was in my pocket. It also only happened a couple of times randomly and far enough apart from each other that I did not connect the two events together to each other. But over the last several weeks, it has been happening more and more frequently. And it always happens when I put my phone in my pocket. Sometimes I will pull out my phone to discover it had restarted while in my pocket and is asking for the numerical passcode to unlock. Other times, I will pull out my phone and it will be on the lock screen working normally, but as soon as I swipe to unlock, it shuts down and restarts. Today alone, it has done it 5 times. On one of the instances, I was listening to music from Spotify on my AirPod Pros, and as soon as the song I was listening to finished, it immediately shut off and restarted. I have tried sending numerous reports to Apple, but I have not heard any responses back.
Jan 11, 2024 10:54 PM in response to cirons03
Since December 10th, 2023, I've been encountering persistent issues with my iOS device. The problem manifests as random crashes and reboots, especially when using apps such as Camera, Lock/Unlock, CRED, Bank Apps, and YouTube. Despite numerous troubleshooting attempts, including a factory reset, the issue persists.
The symptoms are consistent: the phone freezes, the screen goes black, the Apple logo appears, and then the device restarts. I've diligently checked for updates, reviewed diagnostic logs, and reported the problem through the Feedback app.
To provide more context, I've even shared a video demonstrating the issue with Apple Support.
Nov 9, 2023 7:31 PM in response to cirons03
I had the exact same thing happen on my iphone 13 pro right after I updated. So I thought it was a hardware issue and I turned it in and replaced it with a new Iphone 15 pro today 11/9/23. The new phone updated to 17.1.1 and I immediately started having the same problem. Most notably when I used Instagram and Facebook. I am taking my new phone to the genius bar tomorrow and I bet you this is a recurring issue.
Oct 30, 2023 7:04 AM in response to TheLittles
That is not the case I’m dealing with. The update completed. I’m using the phone. Whether it is for 2 minutes, 5 minutes, 30 minutes, 3 hours, etc, the phone will restart itself. There isn’t an exact pattern or “it happens every time I do this”. It is completely random and has only started since I updated to 17.1
Feb 13, 2024 9:32 AM in response to chuky37
Here is the solution:
I have been having this problem since October/November 2023. After repeated trips to the Apple Store with zero actual repairs done (always got blamed on some ambiguous software issue that did not fix the problem), I took it in last weekend, and the techs actually were able to see the problem occur, and after system diagnostics were run, they found no software issue, but did see a system instability. They FINALLY acknowledged that it is a HARDWARE ISSUE.
They ended up doing what they called a “back-end swap”. They completely replaced every bit of hardware inside the phone, and left only the screen, cameras, and the back titanium case. Everything else internally was swapped out. Basically a brand new phone inside.
It fixed the problem. Have not had an issue since (going on about a week and a half since the swap, and zero issues).
Go to Apple and let them see the problem themselves while they try to run the system diagnostics. It IS a hardware issue.
If they need a reference for the issue, I had mine done at the Apple Store in The Woodlands Mall in The Woodlands, TX. They should be able to show that they have repaired iPhone 15 Pros with this exact issue.
Nov 26, 2023 7:10 AM in response to pcortino
My issue is almost the same when I open my Camera and switch to video mode my phone suddenly shut down and when I’m using an app it sudden shutdown and I guess it’s a software issue of ios17.1.1
Jan 11, 2024 4:48 AM in response to cirons03
Turns out it was just a coincidence with the timing of the problems and the update. Took my phone to the Apple Store, they ran diagnostics and it is a known issue with the hardware of the Pro models. They replaced the insides and my phone has been fine since.
Oct 29, 2023 6:33 PM in response to cirons03
cirons03 Said:
" iPhone 15 Pro constantly crashing and rebooting after iOS 17.1 update: After updating my device to iOS 17.1 the phone will crash and reboot randomly while using apps.[...] "
Troubleshooting a Boot Loop:
Your iPhone is stuck in a boot loop. This can occur when installing an update, and it stalled which in the process. So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Ti
Oct 30, 2023 1:26 PM in response to cirons03
"iPhone 15 Pro constantly crashing and rebooting after iOS 17.1 update: pThat is not the case I’m dealing with. The update completed. I’m using the phone. Whether it is for 2 minutes, 5 minutes, 30 minutes, 3 hours, etc, the phone will restart itself. There isn’t an exact pattern or “it happens every time I do this”. It is completely random and has only started since I updated to 17.1 ”
Thank you for the followup reply. Having already installed the update, then my reply would not apply.
So, it’s probably an no more that issue with the configurations of update you installed.
Report this to Apple...
Do your Part: Provide Apple with feedback on this, letting them know about this issue. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.
- Go Here: Feedback - iPhone - Apple
- Select: " Bug Report " for the " Feedback Type "
- Comment: that this all began after installing an update. Include the URL of this thread
- Proceed from there as necessary
Jan 17, 2024 4:17 PM in response to cirons03
Mine is the same. It just shuts off with no warning. It isn’t hot or under any heavy work load. It just freezes and reboots. This needs fixing. I’m on 17.2.1 and it has happened 2 times in the last 2 days. So annoying.
Jan 25, 2024 7:20 PM in response to cirons03
Turns out it was just a coincidence with the timing of the problems and the update. Took my phone to the Apple Store, they ran diagnostics and it is a known issue with the hardware of the Pro models. They replaced the insides and my phone has been fine since
Nov 25, 2023 6:11 AM in response to cirons03
try clearing your cache and data for safari, either that help me or it was the apps i deleted, the one app i suspected the most was the default weather app seems like it started after i put it back on
Dec 12, 2023 2:15 PM in response to Bogdanm4
I’ve been having the same issue in my pro max. The camera especially sets it off. I exchanged my phone for a new one because I figured its hardware, and nope same issue. I’m about to take this one back and go buy a droid
Jan 11, 2024 6:03 AM in response to cirons03
I took mine in to the Apple Store as well, they ran a diagnostic on it, and said it was the software causing a hardware issue, erased my phone back to 17.1 (I was running 17.2 at that point), redownloaded the 17.2, restored my phone from backup, then sent me on my way… And then it still kept doing it!
Good to know now that there is a hardware issue with these 15 Pros so that I can go back in and have them fix the problem. By any chance did they say what the hardware part was that was causing the problem?
Pocket-lint
Does safari keep crashing on your iphone here's how to fix it.
If you've noticed that Safari on your iPhone keeps crashing today, don't panic you aren't alone. A number of Safari users are reporting that they are having difficulty using the default browser. They say it is repeatedly crashing when launched for the first time.
According to reports on the web, comments on Reddit and tweets from disgruntled Apple users, the widespread bug appears to affect iOS 9 and up, as well as Macs using the Safari browser.
The good news is that it's not you but a problem with how the browser's built-in search engine suggests sites. It occurs when you use the URL address bar to search for things instead of going directly to Google or Bing.
You can solve the problem of Safari crashing on your iPhone by simply turning off Safari Suggestions within the phones Settings app. Go to Settings > Safari > Safari Suggestions and toggle it to off.
Alternatively, Google suggests you either go directly to Google.com or switch to its browser Chrome, which isn't affected.
In a playful tweet that is clearly a dig at Apple, it said that people should just go to the company's website to search.
The news comes as Apple announced that over one billion active users that have used either an iPhone, iPad, iPod touch, Mac, Apple TV or Apple Watch in the past 90 days.
UPDATE: Apple says this issue is now fixed, and that if you are still experiencing problems to clear your Safari cache.
Free Download
Safari Not Working on iPhone iPad After iOS Update? Here’re Solutions
Your Safari is not working on your iPhone or iPad after updating to the newest iOS 16? Read this tutorial to get some tips to fix this problem. Also supports iOS 14/13/12.
You know, Apple will release iOS 16 later this year. And the newly iOS 16 beta is available now, which brings bug fixes and new features. At the same time, the new update may bring new problems. In this post, we will talk about Safari problems that you may meet after updating to the new iOS, and offer some basic tips to fix “Safari not working” on iPhone iPad.
After updating iOS 15/14 in the past years, iOS users have ever reported some Safari issues in iOS 13 or iOS 12 , such as Safari not loading Web pages, Safari crashes often , Safari content blocker doesn’t working, can’t reach the server and the Website interface is broken in Safari app on Apple phone.
Safari Not Working in iOS from Some Users on Twitter
Actually, the Safari problem is one of the common iOS problems. You’ll know this if you are one of the iOS device users who have been using the iPhone or iPad for years. Surely, to fix this iPhone web browser not working issue, there are some basic tips every iOS user could have a try. Now let’s check them.
You can also read the guide on How to Fix Safari Cannot Find Server on iPhone >
1. Disabling Safari Suggestions
First, we’d like to introduce one of the most effective methods. By disabling Safari Suggestions, it would stop the app from crashing to the home screen. Go to the Settings app on your iOS device, tap Safari and find the Safari Suggestions, and toggle off the “Safari Suggestions” switch. To turn off Safari Suggestions on your Mac, you just need to find in Safari -> Preferences -> Search.
2. Change A Different Network
If your safari goes blank or accidentally crashes on your iPhone iPad or iPod touch after an iOS update, you can try to change a different network and try again. Make sure that your device is well connected to the Internet, no matter Wi-Fi or Cellular Network. If you are using Wi-Fi, check if your router is connected to the Internet and DNS settings are correct.
3. Reset Network Settings
Sometimes the Safari problem may be caused by incorrect network settings. Therefore, you can try to fix your Safari issue by resetting all Network settings to default. To reset network settings, just go to Settings > General > Reset > Reset Network Settings . Notice that this method will remove all Wi-Fi login info. Therefore, after you reset the Network settings, you have to re-enter the password to connect to Wi-Fi.
4. Clear Safari History & Website Data
If you want to fix your slow Safari and improve its performance in iOS 12, iOS 13, iOS 14 or iOS 15 cleaning out the cache, cookies, and history may be helpful. To remove all history and website data, just go to Settings > Safari > Clear History and Website Data . But notice that you will lose all browsing history, login data, theme selection, preferences, and other customized.
Don’t Miss: How to Clean Only Safari Cached Files on iPhone
5. Restart Your iOS Device
If it has been a long time since you last restarted your iOS device, you can try a full power off on your iPhone, iPad, or iPod touch to fix your iOS Safari problem. In this way, all processes on your device will be closed and the iOS memory will be completely released, which is helpful to let your iPhone Safari work normally.
6. Try AnyFix – iOS System Repair Tool
AnyFix – iOS System Recovery is able to fix 130+ iPhone issues as well as 200+ iTunes problems. It covers iPhone problems such as iPhone being stuck on the Apple logo , iPhone keeps restarting , iPhone won’t turn on , etc. So if the above methods do not work, you can have a try on AnyFix – iOS system recovery. When your iPhone or iTunes meets any problems you can also quickly analyze and fix them with this tool. Now, download AnyFix on your computer to try fixing the Safari not working issue on iPhone/iPad.
* 100% Clean & Safe
Free Download * 100% Clean & Safe
Step 1. Open it and connect with your iPhone. Choose System Repair.
Tap on System Repair
Step 2. Choose iPhone Problems to Continue > Select a repair mode like Standard Repair > Start Download a Firmware > AnyFix will start to repair your iPhone issues.
Choose iPhone Problems and Start Now
Share the solutions on Twitter to help more people fix this iPhone Safari issue, or share your opinion on this topic.
The Bottom Line
The basic tips we list above may not be helpful for fixing your “Safari Not Working”. Sometimes you have to wait for the next iOS updates to fix your issues and bugs. With AnyFix – iOS System Recovery, you can also easily downgrade or upgrade to the iOS version you want.
Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.
Product-related questions? Contact Our Support Team to Get Quick Solution >
How to stop Safari crashing your iPhone, iPad or Mac
Follow this quick tip
There are reports that iPhones, iPads and Macs worldwide have been crashing while using the address bar in Apple 's Safari browser.
It looks like the problem – which affects both the mobile and desktop versions of the Safari browser – is caused by Safari's search suggestions feature. When you type in a URL, Apple sends what you've entered to its servers and comes back with autocomplete search queries.
The idea is that this makes going to websites quicker, but in reality it appears a bug in the server request is causing Safari to crash.
While we wait for an official fix to the problem there is an easy workaround to avoid Safari crashing on your iPhone, iPad or Mac.
Open up Settings on your iPhone or iPad and tap on Safari, and next to where it says 'Safari Suggestions' turn it to off.
You can also enable Private Browsing mode to avoid this problem as well. To do this open up Safari and tap the Tab icon in the bottom right-hand corner and select Private. Or, you could try another browser such as Chrome.
The issue seems to be present in iOS 9.2, iOS 9.2.1 and the iOS 9.3 beta, so it doesn't seem to be specific to a certain update. Techradar has reached out to Apple to find out when an official fix is due and we'll keep you up to date when we hear back.
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- How to use Safari on an iPhone or iPad
Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. Ever since he got an Amiga A500+ for Christmas in 1991, he's loved using (and playing on) computers, and will talk endlessly about how The Secret of Monkey Island is the best game ever made.
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How to Fix Safari Keeps Crashing iPhone with Ease 2022
Safari is a fairly famous browser as it allows iPhone users to access anything on the internet. Most iPhone users tend to use the Safari browser to search for anything in Google. However, many people have complained that Safari tends to crash when you open multiple tabs.
This issue can happen due to some software or hard glitch, but everyone wants Safari to work smoothly. Luckily, this article will help you fix the “Safari keeps crashing iPhone” issue.
Part 1: Why Does Safari Keep Crashing on iPhone
Here’s the list of reasons that can cause the “Safari keeps crashing iPhone” issue.
- If your iPhone or Safari isn’t updated, it might cause trouble.
- Using the multiple tabs simultaneously doesn’t make sense as it can cause many issues.
- If you’ve enabled Safari Suggestions and Restrictions, it might hurt you.
Part 2: How to Fix Safari Keeps Crashing iPhone
1. close all the safari tabs and then reopen.
If you’ve opened too many tabs on your Safari browser, you might face the “Safari keeps crashing iPhone” issue.
An excessive amount of tabs can cause a memory shortage on your browser, and that, as a result, can create chaos. What you need to do here is to close the unnecessary tabs from your browser and then launch the Safari browser again to see how things shape up now.
2. Restart Safari and iPhone
Another useful thing you could try doing is to restart both Safari and iPhone. This process can enable your iPhone or Safari browser to eliminate software glitches.
To restart the Safari browser, you’ll need to quit it and launch it again. While you can start restarting the iPhone by tapping and holding the Volume and side buttons until you see a slider there, turn the device off by pushing the slider to the right side. Turn the device on after tapping and holding the Side button again.
3. Update Your iPhone and Safari to the Latest Version
Despite restarting iPhone and Safari, things don’t bother to come good; you’ll need to check whether you’ve installed the latest version of the iPhone and Safari. Using the older iOS or Safari version might create many issues. Hence, it would help if you didn’t waste any time before getting a new version of the iPhone and Safari downloaded.
4. Clear Safari History and Website Data
If nothing seems to be working for you, don’t shy away before clearing Safari Browser history and website data. Losing this data might cause an inconvenience, but it can fix the issue you’ve been facing of late. Here’s how to serve your purpose.
- 1. After launching iPhone settings, you’ll need to select the “Safari” option.
- 2. Tap “Clear History and Website Data” and then hit “Clear History and Data” to put the things in order.
5. Turn Off Some Settings to Fix Safari Crashing iPhone
You can also try to disable te following settings to help resolve iPhone safari crashing issue.
5.1. Disable Autofill to Fix Safari iPhone Crash
If you’re still suffering from the same issue, you can try disabling autofill. This process can prevent you from typing your email address multiple times and improve the Safari browser’s functionality. Here’s how to disable autofill.
- 1. After launching “Settings”, all you need to do is select the Safari icon.
- 2. You’ll need to toggle the autofill off to disable it in this phase.
5.2. Disable iCloud Safari Syncing
If you’re still unable to find the reason behind the issue you’re facing and fix it, there might be some issue with your iCloud.
An iCloud feature tends to sync your Safari browser bookmarks to all the Apple devices you signed with the iCloud account. This feature is useful, but it can be the main reason for some crashes on your device. Hence, disabling the feature will be a wise decision.
- 1. Visit the iPhone setting and then navigate to the iCloud section.
- 2. Toggle the “Safari” icon to disable Safari Syncing.
5.3. Disable Safari Suggestions
Safari suggestion is the feature of Safari that helps you to view the recent web pages. Moreover, it also enables you to access the web pages you frequently visit. In short, it tends to show you the result that you’d like to see.
However, it has been noted that this feature can cause the “Safari keeps crashing iPhone” issue. Hence, it would help if you looked to turn this feature off to avoid any inconvenience. Here’s how to disable it.
- 1. Navigate to the “Safari” option after launching iPhone settings.
- 2. Now, you’ll only need to turn off Safari Suggestions from there.
5.4. Disable Safari Restrictions
Safari comes with a Restriction feature that prevents unauthorized people from accessing the browser. However, enabling this feature might create some issues for you. Hence, you should disable this feature if you’re having some issues with your browser. Here’s how to disable it.
- 1. Select the Screen Time icon after launching iPhone settings.
- 2. Navigate to the “Allowed Apps” icon after visiting “Privacy Restrictions”. You’ll need to make sure that the Safari browser option is off.
5.5. Turn Off JavaScript to Solve Safari Crashing iPhone
When you visit a particular website frequently, it causes issues with your Safari Browser. For instance, many websites use Javascript, which is undoubtedly an incredible language.
But, the thing is that when you don’t write the language carefully, it can crash your browsers. Hence, it would help if you looked to turn off the Javascript language to prevent any scare. Follow the guide below to turn it off.
- 1. First, you’ll need to visit iPhone settings and navigate the “Safari” icon. Next up, you’ll need to select Advanced.
- 2. Now, you can turn the Javascript option off by dragging the toggle.
Part 3: How to Fix Safari Keeps Crashing iPhone without Losing Data
If you want to fix the “iPhone Safari crashing” issue, you should look at StarzSoft Fixcon . It is gigantic software that enables you to easily get rid of about 200 issues.
On top of that, Starzsoft doesn’t cause any loss as you can restore your iPhone without losing any data due to Standard Repair Mode.
- 1. In this phase, you’ll need to download Starzsoft Fixcon and then launch it without wasting any time.
- 4. In this step, all you need to do is tap the Repair icon and start repairing your device. It is only a matter of time before you’ll get rid of the issue you’re facing.
This guide is fairly useful as we’ve highlighted the most reliable ways to help you get rid of the “Safari crashing iPhone”. Apart from telling you the importance of every method, we were keen to explore the procedure to implement the methods.
Although every method has its significance, StarzSoft Fixcon is the best option as it can get your job done fairly quickly.
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Author: Hare Rainsun
Specialized in resolving iPhone/iPad/iPod touch issues for more than 10 years. View all posts by Hare Rainsun
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Safari Keeps Crashing on iPhone in iOS 17? Here’s 10 Fixes
As usual, Safari is the default browser in the Apple iPhone, the same way all iPhone models are packed with Safari browsers to access the internet and Google on the Smartphone. Safari is perfect for all times with the latest iOS. However, some of the users have complained about the issue of Safari crashing on iPhone 15 Pro Max after updating iOS. Sometimes iOS Apps crash randomly. If you are one of them, let’s try the following solutions, these would resolve your problem.
This guide is also useful if you frequently crash when you tap the address bar or after updating iOS on iPhone/ iPad. Get more: Airdrop not working in iOS.
IN THIS ARTICLE
Related Article- Fix iPhone App Keeps Crashing after update iOS
Complete Guide to Fix Safari Keeps Crashing on iPhone
Solution #1. force restart your iphone.
The very first workaround is to force reboot the iPhone. This will clear the memory and processor of the iPhone to make the iPhone faster and smoother alongside removing the minor bugs. The process to force restart the iPhone varies from device to device, here’s how to do it.
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For iPhone 8 or later,
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the Side button until the Apple logo shows up.
For iPhone 7/7Plus,
- Press and hold the Volume Down and Power button until the Apple logo appears on the screen.
Solution #2. Update iPhone Software and Safari App
It has been found that keeping the applications and iPhone up to date reduces the minor bugs and errors that could lead to the app crashing and not responding. If you haven’t updated the iPhone and Safari App, do it first.
Make sure to connect the iPhone to the Wi-Fi.
Update iPhone,
Step 1: Launch the Settings app on your iPhone > Select General Option.
Step 2: Click on Software Update > Tap on Update Now.
Update Safari App,
Step 1: Launch the App Store on your iPhone > Tap on your profile icon .
Step 2: Click on Update All > Select Safari > Tap on Update .
Solution #3. Turn Off AutoFill
AutoFill sometimes adds up the load on the Safari App, as it automatically fills out the information such as Email, Name, and such information in the Contact form. Maybe this functionality is causing the Safari App crashing issue on iPhone.
Step 1: Launch the Settings app on your iPhone > Swipe Down to Select Safari .
Step 2: Tap on AutoFill > Disable use Contact Info > Disable Credit Cards.
Solution #4. Clear Cache, Cookies, History, and Website Data for Safari in iOS
Step 1: Launch the Settings App on your iPhone > Tap on Safari.
Step 2: Select Clear History and Website Data > From the Pop-up Menu, Tap on Clear History.
Solution #5. Now Remove All Website Data
Step 1: Launch Settings App on your iPhone > Choose Safari > Swipe down to Select Advanced .
Step 2: Tap on Website Data > Swipe Down to Click on Remove All Website Data > Tap on Remove Now .
Note: This will erase data that could be used for tracking, but it is also utilized by the website to preserve login information and speed up browsing.
Solution #6. Restart the Safari App – Follow the step-by-step guide
Do you know how to Restart the App on your iPhone? Even if you are not, don’t worry. Just go with the below steps and do your job.
Double click on the Home button to get the multitasking screen (to view running all recent apps screen) > Navigate Safari App Screen and swipe upside down to close an app .
Don’t miss – 3 Methods to Force Quit an App on iOS
Now do a single click on the home button on the Home screen. And then open the Safari app again.
Solution #7. Turn iCloud bookmarks Off and again ON
Step 1: Launch the Settings App on your iPhone > Tap on your Apple ID > Click on iCloud.
Step 2: Tap on Safari to Disable > You’ll be asked to keep it on my iPhone and Delete it from My iPhone > Click on Keep it on my iPhone .
In this case, if you have backed up this data on your computer, then select (remove from My iPhone); if you haven’t, then please tap on Keep on My iPhone. After that, wait a moment and turn Safari again. Hope this will be solved your iPhone Safari keeps crashing iOS glitches.
Turn Off iCloud Safari Syncing
Likewise keeping the iCloud Safari Syncing could be a reason behind the Safari App Crashing on iPhone.
Step 1: Launch the Settings App on your iPhone > Tap on your Apple ID.
Step 2: Tap on iCloud > Click on Show All > Disable Safari .
Disable JavaScript
JavaScript is a superior programming language that adds the Animations and required features that handle the website; however, if there’s an error in the code, then JavaScript could crash the Safari App.
Step 1: Launch the Settings App on your iPhone > Tap on Safari .
Step 2: Select Advanced > Disable JavaScript .
Get More : Safari’s Alternatives browsers
We hope your problem with Safari keeps crashing on your iPhone is resolved. If you have a way that is not mentioned above, please let’s share that fix that became very useful for you.
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Outlook App keeps crashing on iPhone iOS 15.5
I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app, and I'm using iOS 15.5, which is up to date as of today. How can I fix this issue?
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I have two users at the company I work for having the same issue. We set them up in Intune but they cannot open outlook app it immediately crashes. This is happened to both new employees and both on IPHONE IOS 15.5. This needs to be addressed as it seems to be an ongoing issue. Both incidents happened this week. Thanks
9 people found this reply helpful
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Dear Alyssa8 ,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Based on your description, I understand that you have a concern with 'Outlook App keeps crashing on iPhone iOS 15.5'. Before moving forward, we need more detailed information about the situation you are experiencing.
Kindly share the following information with us:
Clearing up the cache for outlook in iOS?
Is your account works well in browser?
Can you confirm your email account works fine in your Outlook desktop client and only have issues in Outlook for iOS app,
Meanwhile, contact outlook in app support at Get in-app help for Outlook for iOS and Android (microsoft.com) .
We look forward to your response. Thanks for your cooperation.
De Paul | Microsoft Community Moderator
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The same problem is also happening to me. I have cleared cache, uninstalled/reinstalled, deleted/restarted my phone, did a soft reset to my phone, and still no luck. All of my other microsft apps are working and outlook is working just fine on the internet and on my laptop. The issue is only happening with the app.
5 people found this reply helpful
I am having the same issue. I have iOS 15.5. All other Microsoft apps are functioning on my phone. Desktop outlook email is functioning well. This issue seems to be only with the outlook app. I have deleted and reinstalled the app, restarted my phone.
I am hoping for a quick resolution.
2 people found this reply helpful
I am having the same issues. It crashes immediately when opening and doesn’t allow me to get into the app to get to the settings to get to the support that you recommended.
1 person found this reply helpful
I am having the same issue. Tech Support has not been able to help; they continuously say to clear cache. I’ve reached out on Twitter to see if I can get the attention of Sr Tech resources. This has to be fixed
4 people found this reply helpful
I have the same issue.
@Microsoft, you need to release a new version to fix this problem or roll back this version of the Outlook app until it will be fixed.
7 people found this reply helpful
OK ! So what do I do to fix my problem ??? I cannot get into the App to get to support and make any changes....
I am having the same issue. I have been working with Microsoft and we have yet to solve the problem. Anyone with help please let me know
I suggested this too. They said they cannot downgrade. I simply just want the previous version. I have went into iPhone storage and manually deleted the data too. I have left a report on the App Store feedback and have 3 techs telling me they are working on it.
Let’s Go Microsoft!
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Connect to a different network. Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network, then load the website. If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.
With iOS 15, Apple is giving a complete redesign to the Safari app on iPhones with most changes coming as a means to improve privacy and one-handed usage. The new additions include a new Start Page, a new Floating Bar at the bottom, Tab Groups, a new Tab Switcher view, web extensions, and more.However, some users are facing issues with the Safari app on iOS 15 as you might have come to expect ...
A handful of tweaks may keep Safari from crashing on your iPhone. Restart the iPhone. Check Settings > General to see if an update is available. If it is, install it. Other tips to try include: Clear the Safari history and website data, disable AutoFill, disable iCloud Safari syncing. Turn off JavaScript.
Make sure that the Safari app is closed. Open the Settings app on your iPhone or iPad. Scroll down and tap Safari. Tap the Clear History and Website Data button. Under the Clear Timeframe section, tap All History. Under Additional Options, tap the toggle next to Close All Tabs. Tap the Clear History button. Swipe all the way to the bottom and ...
Quit Safari and choose File > Go To Folder in Finder. Enter ~/Library/Safari/ into the Go To Folder Window (don't miss the tilde '~' at the start) and click Go. This opens your preferences ...
Reboot the iPhone / iPad. Hold down the Home button and Power button together concurrently until you see the Apple logo on the front of the screen, then release. This force reboots the iPhone and can resolve some issues. Have another solution to Safari crashing on an iPhone or iPad?
⛔ An outdated iOS version is running on your iPhone. How to fix Safari keeps crashing iPhone. You can find 9 useful methods here to fix the issue, and the professional FoneTool mentioned in solution 4 and solution 9 can make the process more efficient. Solution 1. Exit and reopen the app
Luckily, there are a variety of things you can try to get Safari working again. 1. Restart Your Device. You hear it all the time—turn your device off and on again. While this may sound too simple to work, restarting your iPhone or iPad has been known to clear your usable memory, which can speed up Safari.
Solution 5. Turn off Suggestions. It can help stop Safari from crashing to the Home screen. Go to Settings app > Tap Safari > Turn off Safari Suggestions. Solution 6. Turn off JavaScript. Go to Settings > Tap Safari > Tap Advanced > Disable JavaScript. Solution 7. Reboot Your iPhone/iPad.
Safari keeps crashing: Just like the issue in number 2, the safari app might just start crashing, if you try to open it, it closes almost immediately. Safari apps can develop this issue. ... Part 3: How to Fix Safari Not Working on iPhone iOS 15. Follow these suggestions as they apply to solving the issue: 1. Use StarzSoft Fixcon to Solve ...
Safari is an amazing web browser that is exclusively designed for Apple devices. While Safari allows iOS to perform maximum search stability, there are times that this particular web browser crashes. In this article, you will discover effective ways to fix safari crashes on your iPhone.
Step 1: Download the software on a computer and install it to fix Safari crashes on your iPad or iOS. Plug in the device with a compatible cable, then launch the software. Step 2: Choose the Fix Mode option from the main interface of the program. You may need to confirm the device information before you proceed.
iPhone 15 Pro constantly crashing and rebooting after iOS 17.1 update. After updating my device to iOS 17.1 the phone will crash and reboot randomly while using apps. So far it has happened mainly while using Safari, X, Bleacher Report, DraftKings and YouTube. There isn't much rhyme or reason to it.
It occurs when you use the URL address bar to search for things instead of going directly to Google or Bing. You can solve the problem of Safari crashing on your iPhone by simply turning off ...
To turn off Safari Suggestions on your Mac, you just need to find in Safari -> Preferences -> Search. 2. Change A Different Network. If your safari goes blank or accidentally crashes on your iPhone iPad or iPod touch after an iOS update, you can try to change a different network and try again.
Drag the slider to power off your iPhone. Press and hold the side button until you see the Apple logo on your screen. After restarting your iPhone, connect it to the internet and launch the Safari browser to check if everything is fine. 2. Check Your Internet Connection.
While we wait for an official fix to the problem there is an easy workaround to avoid Safari crashing on your iPhone, iPad or Mac. ... present in iOS 9.2, iOS 9.2.1 and the iOS 9.3 beta, so it ...
Here's how to serve your purpose. 1. After launching iPhone settings, you'll need to select the "Safari" option. 2. Tap "Clear History and Website Data" and then hit "Clear History and Data" to put the things in order. 5. Turn Off Some Settings to Fix Safari Crashing iPhone.
As usual, Safari is the default browser in the Apple iPhone, the same way all iPhone models are packed with Safari browsers to access the internet and Google on the Smartphone. Safari is perfect for all times with the latest iOS. However, some of the users have complained about the issue of Safari crashing on iPhone 15 Pro Max after updating iOS.
Outlook App keeps crashing on iPhone iOS 15.5. I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app ...