abellio corporate travel refund

UK - How do I request a new or renew a season ticket loan?

Mar 22, 2022 • knowledge, information, article details.

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Abellio Corporate Travel

Abellio Corporate Travel, delivering hassle free and cost-effective Season Ticket Loan Schemes to businesses across the UK. Partnering with 100's of Travel Operators throughout the country, we're able to provide a flexible transport solution to businesses which includes; bus, train, underground, tram and boat, allowing over 50,000 employees the ability to spread the cost of their commute to work every day. Now introducing our low fee, straight forward, reliable and user friendly business rail booking platform - Simply Rail.

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Everything you need to know about using your SWR Touch Smartcard

If our FAQs below haven’t answered your question, you have some feedback, or your card is lost or stolen, please contact our Contact Centre on 0345 6000 650 or [email protected]

If your journey has been delayed by 15 minutes or more, you can claim Delay Repay on southwesternrailway.com/delayrepay

FAQ categories

General smartcard, monthly auto-renewal.

Apply for a Touch Smartcard online
Email [email protected] with the last eight numbers of your SWR smartcard, plus copies of your photocard and current season ticket
Our team will then help load it onto your new Touch Smartcard

We always advise customers to touch in and touch out on the yellow readers when using their smartcard. If you don’t touch in and touch out, we will not be able to allocate the correct ticket or charge the correct fare.

Smartcard customers can also benefit from Automated Delay Repay , which uses the taps from a customer’s journey. If you have Tap2Go on your smartcard and you have not touched in or touched out, please click here for more information.

Yes. You will need to wait until you are due to renew your Season Ticket and you have received the renewal reminder email. This will enable you to change your payment card details and renew at the same time.

No, auto-renewal is only available for a fixed duration of one calendar month.

Your auto-renewal is set up for the same journey, and class of travel every month. If you need to change any part of your Season Ticket journey, you will need to cancel your existing automatic payment and set up a new one when you purchase your new Season Ticket. Any changes made will affect your free ticket offer and the count will start again when the new changed Season Ticket starts. Any previous tickets bought will be exempt from the offer.

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Yes, you can add any of the following Railcards to your Tap2Go account to have your journeys discounted:

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Once registered for Tap2Go, add the details of your Railcard, and an image of your Railcard, under the “Manage Your Railcard” section of your SWR account.

We will verify the information and approve or reject the application within 5 days. Your Tap2Go journeys will then be discounted from the date of approval. Don’t forget to always carry your Railcard with you.

You’ll need to sign into My Account and select Tap2Go from the menu. Click the option to “Close account”, tick the box to confirm you wish to close your Tap2Go account and then submit.

It takes over 10 business days to close and Tap2Go will stop working on your smartcard.

It can take up to 7 days to finalise the value of your ticket when using Tap2Go as it’s based on your actual travel. You should claim Delay Repay in the usual way, however the value of the compensation payment cannot be completed until the ticket value is finalised.

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Abellio Corporate Travel Smartcard London Zone Extensions

Thread starter mrfilbert
Start date 12 Oct 2022
12 Oct 2022

Hi all, I've recently received a ACT smartcard with a Zones 1-3 annual travelcard loaded on it. Previously, Abellio used to issue these tickets on Oyster cards. This made it easy to do the occasional longer journey, beyond Zone 3, by simply getting the Gold Card discount activated and having PAYG credit on the card. I cannot for the life of me work out how I would travel beyond Zone 3 now. LUL ticket machines offer Zone Extensions, but these seem to be in the form of day travelcards. I have not been able to find the option to buy a single journey from the boundary of Zone 3 to the outer zones. Does anyone have any knowledge or experience of what I'm supposed to do here? For example, how would I make a single journey from Wood Green to Heathrow on the Piccadilly Line? Cheers, Filbert

RailUK Forums

Veteran Member

Unfortunately, if you have been issued your Travelcard on a non-Oyster medium, extending your journey is inconvenient and/or unnecessarily expensive. For Underground journeys, you can either buy a 'cash' fare at your origin (at a significant cost), or touch in at the last station covered by your Travelcard. Of course, as almost all Underground stations are barriered and very few have standalone readers, this will likely necessitate exiting the barriers with your Travelcard and then re-entering with contactless/Oyster - which will mean having to catch the next (or following) train. Probably not terrible if you're on a high frequency deep Tube line, but more of an issue if you're heading to Chesham or Amersham for instance. For National Rail journeys (which includes London Overground and Elizabeth Line* services), it's a little bit easier, as you can buy Boundary Zone X tickets for most journeys. In most cases this will cost more than using contactless/Oyster, but the premium isn't as large as that on paper Underground fares - and it avoids the need to step back a train (or two) at the last station covered by your Travelcard. Overall though, unless you're getting a substantial benefit by getting your Travelcard through ACT (e.g. an interest-free season ticket loan), I'd try to look at getting your Travelcard on Oyster instead. It's just so much simpler, albeit there are some downsides (e.g. the fact your Travelcard gets blocked if you go into negative credit). *Except in the Core, where TfL, in their infinite wisdom, pretend it's an Underground line and therefore only sell zonal Underground fares - although "National Rail" tickets are valid in a number of cases.

Watershed said: Unfortunately, if you have been issued your Travelcard on a non-Oyster medium, extending your journey is inconvenient and/or unnecessarily expensive. For Underground journeys, you can either buy a 'cash' fare at your origin (at a significant cost), or touch in at the last station covered by your Travelcard. Of course, as almost all Underground stations are barriered and very few have standalone readers, this will likely necessitate exiting the barriers with your Travelcard and then re-entering with contactless/Oyster - which will mean having to catch the next (or following) train. Probably not terrible if you're on a high frequency deep Tube line, but more of an issue if you're heading to Chesham or Amersham for instance. For National Rail journeys (which includes London Overground and Elizabeth Line* services), it's a little bit easier, as you can buy Boundary Zone X tickets for most journeys. In most cases this will cost more than using contactless/Oyster, but the premium isn't as large as that on paper Underground fares - and it avoids the need to step back a train (or two) at the last station covered by your Travelcard. Overall though, unless you're getting a substantial benefit by getting your Travelcard through ACT (e.g. an interest-free season ticket loan), I'd try to look at getting your Travelcard on Oyster instead. It's just so much simpler, albeit there are some downsides (e.g. the fact your Travelcard gets blocked if you go into negative credit). *Except in the Core, where TfL, in their infinite wisdom, pretend it's an Underground line and therefore only sell zonal Underground fares - although "National Rail" tickets are valid in a number of cases. Click to expand...

mrfilbert said: That's very helpful, thank you. I'm rail staff so I get a 75% discount on my season ticket + an interest-free loan for the remainder through ACT. It sucks that things are so much more complicated & costly than they were when ACT issued Oyster cards, but still obviously worth doing for the substantial discount. At least I know now that the answer is either to touch out and touch in with a contactless card or pay through the nose for a paper extension ticket. Click to expand...

14 Oct 2022

philthetube

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Help! Japan Airlines Downgraded Us From First Class and Skimped on the Refund.

A couple is bumped from ultraluxury to semi-luxury on a trans-Pacific flight and receives what they feel is only a pittance in compensation.

An illustration of a person spread out in a comfy chair and then being downgraded into a smaller and smaller chair.

By Seth Kugel

Dear Tripped Up,

Last year, my husband and I splurged on round-trip first-class tickets on Japan Airlines from San Francisco to Tokyo for $13,474 each. We reserved them in February for an October flight through American Express Travel. On the same day, I also bought business class tickets for a couple who was traveling with us at $8,429 apiece. In September, Amex notified me that we had been downgraded to business class for the return flight. JAL’s conditions state that we would receive “the difference between the normal fare amount of original class of service and for the normal fare of lower class of service.” To me that means that since the difference between our first class seats and our friends’ business seats was $5,045 each, we should be refunded about half of that — around $2,522 per person — for the second leg. But we got only $941 each. I contested this with Amex Travel, but they rejected our claim. Can you help? Teri, San Francisco

I’ve been collecting stories from readers about downgrade disappointments recently, so I looked not only into yours but also stories from four other travelers — three of whom believe they were stiffed by British Airways and another by Avianca.

All three airlines I contacted delayed, obfuscated or otherwise dillydallied before getting me answers, but let’s start with your travel agent, American Express.

“We worked with the card member and merchant to the best of our ability to resolve the issue,” wrote Emily Vicker, a spokeswoman for Amex, in an emailed statement. “Card members wishing to pursue additional compensation requests need to do so directly with the airline.”

As you said to me, you did not follow up with Japan Airlines because an online link that Amex sent you led to a form that said it was only for those travelers who had booked with JAL directly; others should deal with their travel agent. Gary Leff, the writer behind the travel site View from the Wing , told me you should have ignored that. “Follow all avenues to advocate on behalf of yourself,” he said.

Could Amex have done more? It’s impossible to tell, and Japan Airlines, responding only to my third email, said that it “has verified that the amount applied was accurate and was based on the difference of the First Class fare originally purchased and the applicable Business Class fare with the same fare conditions as the original ticket for the sector involved.”

But that is just a restatement of the company’s terms and conditions . So I wrote back with a spruced-up version of your argument. Your original first class seats cost $13,474 round trip, so although the two legs may have varied somewhat in price, I simplified and said for each way, each ticket would cost $6,737. JAL refunded you $941 for each ticket, which means they consider the value of the business class seats you ended up in, on the return, to be $5,796.

But your friends’ business class seats were just $4,214 each. And every business class fare I can find for flights from Tokyo to San Francisco on the JAL site in recent days (except for last minute fares) is well under $5,000. Could they explain their calculations?

I did not hear back.

So I turned to Mr. Leff. He noted that simply knowing what another business class seat cost on the same flight does not mean that if you had bought four seats on that day rather than two, the third and fourth seat would have been the same price — airline pricing algorithms are notoriously complex and opaque. And there is no way to know if the leg back from Tokyo (the one you were downgraded for) was actually cheaper than the leg there, as your Amex invoice doesn’t give a breakdown.

But Mr. Leff still took your side, mostly. The $941 refund “strikes me as unreasonable,” he said, “especially given the not ironclad but very persuasive evidence of tickets bought on the same flight on the same day.”

Anyone who finds themselves in such a situation must realize, unfortunately, that it’s impossible to know exactly what their refund should be. “I don’t think there’s an organization beside the airline itself that has the data,” said Anton Radchenko, chief executive of AirAdvisor , a company that assists fliers in receiving compensation from airlines. But he added that in most cases, airlines do offer fair compensation.

Then he told me something I didn’t know — that flights starting in Britain or those operated by British carriers have set rates for downgrades depending on the length of the flight: a 30 percent refund if under 1,500 kilometers (around 932 miles), 50 percent between 1,500 and 3,500 kilometers, and 75 percent for longer flights. The European Union and Canada have similar rules.

Alas, such fixed reimbursement rates only work if you can get the airlines to refund you in the first place. All three British Airways customers faced, instead, a wall of customer service nonsense.

A British Airways spokeswoman, Catherine Wilson, apologized for the delays and said the airline aimed “to process refund requests as quickly as possible.” But even after my intervention, only two of the three got refunds — and for less than British regulations seem to demand.

In late 2021, Mark from San Diego and his wife were flying home on British Airways premium economy from Split, Croatia, via London and Dallas, but missed a connection. They were rebooked in economy on Virgin Atlantic and tried for two years to get reimbursed when finally, in December 2023, they were told they had agreed to the downgrade, which he denies. (It shouldn’t matter anyway, both Mr. Leff and Mr. Radchenko said.)

They finally received $746 from British Airways earlier this week. But the full cost of their original round-trip itinerary (two tickets from San Diego to Ljubljana, Slovenia, and back from Croatia) was $5,821, and it is unlikely that their refund could account for 75 percent of a premium economy trans-Atlantic flight. British Airways confirmed they calculated the difference in fare rather than using the parameters laid out by the British government and offered no explanation to me as to why.

A year later, Cynthia and her partner had a very similar situation, missing a British Airways premium economy connection in London on their way home to Los Angeles, ending up in economy. They had booked through a travel agent, who tried unsuccessfully to get a refund. Then Cynthia ran into a brick wall when she tried herself. She has still not received a refund.

In the third British Airways case, David of Carmel, N.Y., and his wife were booked to fly first class from London to New York when their flight was canceled. On their rebooked flight, they were downgraded to the equivalent of business class. Their initial request for a refund was rejected by someone who almost comically misread their complaint, responding that they were not entitled to compensation because their flight had arrived with only “18 minutes delay.” Subsequent calls to customer services led nowhere. And even after I got in touch with the airline, another representative wrote the couple with the coup d’absurdité: They were not entitled to a refund because “based on our research, your final flight was in First Class, hence there is no downgrade refund due for your booking.” (I can attest that their boarding passes say otherwise.)

British Airways did finally send the couple a refund, of $1,036, this past Saturday. But their original fare for first class (plus a short hop from Amsterdam to London on the return) was just under $10,000 for both, which presumably means the return flights from London to New York cost a total of close to $5,000. Again, British Airways said it calculated the difference in fares rather than the appropriate percentage of the original fare. I have advised David to look at Britain’s Civil Aviation Authority’s guidance on rejected claims.

The case with Avianca ended on a more positive note. Alan, of Riverside, Calif., and his wife were booked on a business class flight from Los Angeles to Buenos Aires via Bogotá this past February. But Avianca replaced that direct first leg, to Bogotá, with two legs — Los Angeles to San Salvador, El Salvador, and then on to Bogotá, with a three-hour layover. For these new flights, the couple was placed in economy, with no business-class lounge access, no free meals and no word about compensation.

Rolando Lamas, Avianca’s sales director for North America, Central America and the Caribbean explained in a statement that the airline suspended that direct Los Angeles-to-Bogotá flight in January and had offered most passengers either a full refund or compensation for the downgrade. But it had trouble communicating with a few passengers, including some who had booked through a third party, as was the case with Alan.

The airline has now offered Alan and his wife $580 each, and they have accepted.

Most of the time, airlines do refund fare differences promptly and accurately, but clearly there are holes in the system. If the airlines stymie any future refund requests, I suggest contacting a company like AirAdvisor or registering a complaint with the appropriate federal agency, like U.S. Department of Transportation . This process can be slow but often prods the airlines into action, said Mr. Leff. However, if the airline has done something as specifically absurd as reject your downgrade refund because your flight arrived almost on time, send me a copy so I can add it to my collection.

If you need advice about a best-laid travel plan that went awry, send an email to [email protected] .

Follow New York Times Travel on Instagram , Twitter and Facebook . And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation.

Seth Kugel is the columnist for “ Tripped Up ,” an advice column that helps readers navigate the often confusing world of travel. More about Seth Kugel

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40 facts about elektrostal.

Written by Lanette Mayes

Modified & Updated: 02 Mar 2024

Reviewed by Jessica Corbett

Elektrostal is a vibrant city located in the Moscow Oblast region of Russia. With a rich history, stunning architecture, and a thriving community, Elektrostal is a city that has much to offer. Whether you are a history buff, nature enthusiast, or simply curious about different cultures, Elektrostal is sure to captivate you.

This article will provide you with 40 fascinating facts about Elektrostal, giving you a better understanding of why this city is worth exploring. From its origins as an industrial hub to its modern-day charm, we will delve into the various aspects that make Elektrostal a unique and must-visit destination.

So, join us as we uncover the hidden treasures of Elektrostal and discover what makes this city a true gem in the heart of Russia.

Key Takeaways:

Elektrostal, known as the “Motor City of Russia,” is a vibrant and growing city with a rich industrial history, offering diverse cultural experiences and a strong commitment to environmental sustainability.
With its convenient location near Moscow, Elektrostal provides a picturesque landscape, vibrant nightlife, and a range of recreational activities, making it an ideal destination for residents and visitors alike.

Known as the “Motor City of Russia.”

Elektrostal, a city located in the Moscow Oblast region of Russia, earned the nickname “Motor City” due to its significant involvement in the automotive industry.

Home to the Elektrostal Metallurgical Plant.

Elektrostal is renowned for its metallurgical plant, which has been producing high-quality steel and alloys since its establishment in 1916.

Boasts a rich industrial heritage.

Elektrostal has a long history of industrial development, contributing to the growth and progress of the region.

Founded in 1916.

The city of Elektrostal was founded in 1916 as a result of the construction of the Elektrostal Metallurgical Plant.

Located approximately 50 kilometers east of Moscow.

Elektrostal is situated in close proximity to the Russian capital, making it easily accessible for both residents and visitors.

Known for its vibrant cultural scene.

Elektrostal is home to several cultural institutions, including museums, theaters, and art galleries that showcase the city’s rich artistic heritage.

A popular destination for nature lovers.

Surrounded by picturesque landscapes and forests, Elektrostal offers ample opportunities for outdoor activities such as hiking, camping, and birdwatching.

Hosts the annual Elektrostal City Day celebrations.

Every year, Elektrostal organizes festive events and activities to celebrate its founding, bringing together residents and visitors in a spirit of unity and joy.

Has a population of approximately 160,000 people.

Elektrostal is home to a diverse and vibrant community of around 160,000 residents, contributing to its dynamic atmosphere.

Boasts excellent education facilities.

The city is known for its well-established educational institutions, providing quality education to students of all ages.

A center for scientific research and innovation.

Elektrostal serves as an important hub for scientific research, particularly in the fields of metallurgy, materials science, and engineering.

Surrounded by picturesque lakes.

The city is blessed with numerous beautiful lakes, offering scenic views and recreational opportunities for locals and visitors alike.

Well-connected transportation system.

Elektrostal benefits from an efficient transportation network, including highways, railways, and public transportation options, ensuring convenient travel within and beyond the city.

Famous for its traditional Russian cuisine.

Food enthusiasts can indulge in authentic Russian dishes at numerous restaurants and cafes scattered throughout Elektrostal.

Home to notable architectural landmarks.

Elektrostal boasts impressive architecture, including the Church of the Transfiguration of the Lord and the Elektrostal Palace of Culture.

Offers a wide range of recreational facilities.

Residents and visitors can enjoy various recreational activities, such as sports complexes, swimming pools, and fitness centers, enhancing the overall quality of life.

Provides a high standard of healthcare.

Elektrostal is equipped with modern medical facilities, ensuring residents have access to quality healthcare services.

Home to the Elektrostal History Museum.

The Elektrostal History Museum showcases the city’s fascinating past through exhibitions and displays.

A hub for sports enthusiasts.

Elektrostal is passionate about sports, with numerous stadiums, arenas, and sports clubs offering opportunities for athletes and spectators.

Celebrates diverse cultural festivals.

Throughout the year, Elektrostal hosts a variety of cultural festivals, celebrating different ethnicities, traditions, and art forms.

Electric power played a significant role in its early development.

Elektrostal owes its name and initial growth to the establishment of electric power stations and the utilization of electricity in the industrial sector.

Boasts a thriving economy.

The city’s strong industrial base, coupled with its strategic location near Moscow, has contributed to Elektrostal’s prosperous economic status.

Houses the Elektrostal Drama Theater.

The Elektrostal Drama Theater is a cultural centerpiece, attracting theater enthusiasts from far and wide.

Popular destination for winter sports.

Elektrostal’s proximity to ski resorts and winter sport facilities makes it a favorite destination for skiing, snowboarding, and other winter activities.

Promotes environmental sustainability.

Elektrostal prioritizes environmental protection and sustainability, implementing initiatives to reduce pollution and preserve natural resources.

Home to renowned educational institutions.

Elektrostal is known for its prestigious schools and universities, offering a wide range of academic programs to students.

Committed to cultural preservation.

The city values its cultural heritage and takes active steps to preserve and promote traditional customs, crafts, and arts.

Hosts an annual International Film Festival.

The Elektrostal International Film Festival attracts filmmakers and cinema enthusiasts from around the world, showcasing a diverse range of films.

Encourages entrepreneurship and innovation.

Elektrostal supports aspiring entrepreneurs and fosters a culture of innovation, providing opportunities for startups and business development.

Offers a range of housing options.

Elektrostal provides diverse housing options, including apartments, houses, and residential complexes, catering to different lifestyles and budgets.

Home to notable sports teams.

Elektrostal is proud of its sports legacy, with several successful sports teams competing at regional and national levels.

Boasts a vibrant nightlife scene.

Residents and visitors can enjoy a lively nightlife in Elektrostal, with numerous bars, clubs, and entertainment venues.

Promotes cultural exchange and international relations.

Elektrostal actively engages in international partnerships, cultural exchanges, and diplomatic collaborations to foster global connections.

Surrounded by beautiful nature reserves.

Nearby nature reserves, such as the Barybino Forest and Luchinskoye Lake, offer opportunities for nature enthusiasts to explore and appreciate the region’s biodiversity.

Commemorates historical events.

The city pays tribute to significant historical events through memorials, monuments, and exhibitions, ensuring the preservation of collective memory.

Promotes sports and youth development.

Elektrostal invests in sports infrastructure and programs to encourage youth participation, health, and physical fitness.

Hosts annual cultural and artistic festivals.

Throughout the year, Elektrostal celebrates its cultural diversity through festivals dedicated to music, dance, art, and theater.

Provides a picturesque landscape for photography enthusiasts.

The city’s scenic beauty, architectural landmarks, and natural surroundings make it a paradise for photographers.

Connects to Moscow via a direct train line.

The convenient train connection between Elektrostal and Moscow makes commuting between the two cities effortless.

A city with a bright future.

Elektrostal continues to grow and develop, aiming to become a model city in terms of infrastructure, sustainability, and quality of life for its residents.

In conclusion, Elektrostal is a fascinating city with a rich history and a vibrant present. From its origins as a center of steel production to its modern-day status as a hub for education and industry, Elektrostal has plenty to offer both residents and visitors. With its beautiful parks, cultural attractions, and proximity to Moscow, there is no shortage of things to see and do in this dynamic city. Whether you’re interested in exploring its historical landmarks, enjoying outdoor activities, or immersing yourself in the local culture, Elektrostal has something for everyone. So, next time you find yourself in the Moscow region, don’t miss the opportunity to discover the hidden gems of Elektrostal.

Q: What is the population of Elektrostal?

A: As of the latest data, the population of Elektrostal is approximately XXXX.

Q: How far is Elektrostal from Moscow?

A: Elektrostal is located approximately XX kilometers away from Moscow.

Q: Are there any famous landmarks in Elektrostal?

A: Yes, Elektrostal is home to several notable landmarks, including XXXX and XXXX.

Q: What industries are prominent in Elektrostal?

A: Elektrostal is known for its steel production industry and is also a center for engineering and manufacturing.

Q: Are there any universities or educational institutions in Elektrostal?

A: Yes, Elektrostal is home to XXXX University and several other educational institutions.

Q: What are some popular outdoor activities in Elektrostal?

A: Elektrostal offers several outdoor activities, such as hiking, cycling, and picnicking in its beautiful parks.

Q: Is Elektrostal well-connected in terms of transportation?

A: Yes, Elektrostal has good transportation links, including trains and buses, making it easily accessible from nearby cities.

Q: Are there any annual events or festivals in Elektrostal?

A: Yes, Elektrostal hosts various events and festivals throughout the year, including XXXX and XXXX.

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The trains and stations of the Moscow Metro

2 Comments · Posted by Alex Smirnov in Cities , Travel , Video

The Moscow Metro is the third most intensive subway system in the world after Tokyo and Seoul subways. The first line was opened on May 15, 1935. Since 1955, the metro has the name of V.I. Lenin.

The system consists of 12 lines with a total length of 305.7 km. Forty four stations are recognized cultural heritage. The largest passenger traffic is in rush hours from 8:00 to 9:00 and from 18:00 to 19:00.

Cellular communication is available on most of the stations of the Moscow Metro. In March 2012, a free Wi-Fi appeared in the Circle Line train. The Moscow Metro is open to passengers from 5:20 to 01:00. The average interval between trains is 2.5 minutes.

The fare is paid by using contactless tickets and contactless smart cards, the passes to the stations are controlled by automatic turnstiles. Ticket offices and ticket vending machines can be found in station vestibules.

Tags: Moscow city

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow. Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?