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I was airlifted 800 miles off a cruise over a misdiagnosis — and missed my anniversary.

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Doctors went a little overboard on this cruise ship.

A vacationer in the UK claimed that he was unwillingly airlifted to a hospital 800 miles away after the vessel’s physician mistook his “pulled muscle” for a serious infection.

“I just can’t understand it — I was feeling totally panicked and angry,” lamented Stephen Cassidy, 60, to South West News Service.

The Dorset, England, native had reportedly spent £3,598 (about $4,464) on a two-week cruise to Norway with Princess Cruises to celebrate his wife Carol’s 60th birthday, as well as their 40th wedding anniversary.

It was smooth sailing until midway through the voyage when the music teacher felt a pain in his thigh.

As he’d had a hip replacement on that side, the concerned castaway visited the ship’s doctor, who, after conducting a physical examination and taking an X-ray, determined that something was awry.

Stephen Cassidy and his wife Carol on the cruise.

“The ship’s doctor told me that something in one of the blood tests he carried out suggested I had infection in my hip,” recalled the former army reservist, who was subsequently administered IV drips three times a day for nearly a week.

The cruise ship was originally slated to moor in Iceland, where Cassidy could visit a doctor before coming back aboard. However, the boat was unable to stop, so the physician instead sent the orthopedic X-rays to a surgeon, who determined that there was nothing to worry about and that he could stay aboard.

All seemed hunky-dory until a nurse asked the former police dog handler his weight and told him that his wife needed to pack his bag because he had to leave.

The Brit was devastated. “I asked if I could leave the medical center to pack my own bag — they said no and I felt like a prisoner,” recalled the aghast Cassidy, who realized he was going to miss his wife’s birthday.

“When he said you’re going off, I looked at my wife and said ‘have a happy birthday tomorrow’ — the doctor obviously knew he’d caused great deal of upset,” the besieged senior said.

Cassidy is airlifted off the cruiseship by helicopter.

In addition, from that point on, the medical staff went “from being friendly” to “suddenly very hostile,” according to the patient.

Despite being able to walk, Cassidy was allegedly put in a wheelchair and wheeled out onto the deck, where he and two other unwell passengers were evacuated off the ship via helicopter.

The trio was then flown some 800 miles to the Gilbert Bain Hospital in Lerwick, Scotland, for a medical examination.

That’s when the patient learned the appalling truth: He didn’t have an infection and the injury was most likely a pulled muscle.

Cassidy is hoisted aloft.

His cruise of a lifetime had been cut short over the most innocuous of injuries.

“Subsequently we were all told that none of us were in a medical emergency and I was told I had a muscle sprain and nothing more,” lamented the flabbergasted Brit. “I never should have been medically disembarked from the ship — I was absolutely fuming.”

The financial injuries he incurred were far more grievous. In addition to blowing thousands on a cruise that was aborted halfway through, Cassidy had also forked out more than $1,000 for flights home and a night in a hotel.

And while his insurance company reportedly covered the medical expenses, Cassidy felt like the cruise liner should’ve footed the bill because they didn’t consider his anxiety and depression when forcing him to disembark.

Stephen Cassidy and his wife Carol before the disaster.

“I feel Princess should be paying this because I’m now 60 and I’ve got pre-existing conditions,” he lamented. “It’s only matter of time before premiums go up or companies stop covering me.”

When approached for comment, a Princess Cruises spokesperson refused to discuss the case in detail, simply saying that Cassidy’s allegations were “without merit,” the Daily Mail reported.

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Stephen Cassidy and his wife Carol on the cruise.

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Man airlifted from dream cruise holiday… only to find out he pulled a muscle

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A cruise ship passenger who was airlifted to hospital against his wishes says the ship’s doctors misdiagnosed him with an infection – when all he had was a pulled muscle.

Stephen Cassidy, 60, was enjoying the four-week Princess Cruises trip to Norway to celebrate his wife Carol’s 60th birthday and their 40th wedding anniversary.

Halfway through the trip Stephen began to experience pain in his left thigh, so he visited the ship’s doctor because he’d previously had a hip replacement on the same side.

Following a physical examination and an x-ray, the doctor said there were signs which suggested he had contracted an infection in his hip.

Stephen was placed on an IV drip twice a day, increasing to three times a day, between May 19 and 24.

Initially the ship was set to dock in Iceland so Stephen could see a doctor before re-joining the cruise, however the ship wasn’t able to stop.

The ship’s doctor then consulted with an orthopaedic surgeon online and sent the x-rays to be analysed by email.

The x-ray report indicated there was nothing to worry about and the surgeon suggested Stephen should stay on the ship, he claims.

But on May 24 Stephen, from Poole in Dorset, was asked his weight, and claims his wife was told to pack his bag.

Stephen Cassidy and his wife Carol on their dream cruise holiday. See SWNS story SWTPcruise. A man airlifted from a cruise ship to remote hospital due to a suspected infection says he ?felt like a prisoner? - and that doctors in hospital told him it was actually a pulled muscle. Stephen Cassidy, 60, was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship?s doctor suspected he had an infection in his hip. However, after his dream holiday had been cut short, he was told by medics in the hospital that there was ?no sign? of an infection ? and that he had most likely pulled a muscle. Stephen says he was left 800 miles from home with no support from the cruise liner and that he ?felt like a prisoner? when he was not allowed to leave the ship?s medical centre before being airlifted.

When he asked if he could pack his own bag, Stephen was told he couldn’t leave the medical centre.

He says he was then placed in a wheelchair, even though he could walk, and wheeled onto the deck where he was airlifted to hospital with two other passengers.

They were flown to Gilbert Bain hospital in Shetland where he was told there were no signs of infection – and he most likely just had a pulled muscle.

Stephen paid £870 for flights home and a night in a hotel after he was left in the Scottish hospital hundreds of miles from home.

He believes Princess Cruises should cover those costs.

Stephen Cassidy and his wife Carol on their dream cruise holiday. See SWNS story SWTPcruise. A man airlifted from a cruise ship to remote hospital due to a suspected infection says he ?felt like a prisoner? - and that doctors in hospital told him it was actually a pulled muscle. Stephen Cassidy, 60, was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship?s doctor suspected he had an infection in his hip. However, after his dream holiday had been cut short, he was told by medics in the hospital that there was ?no sign? of an infection ? and that he had most likely pulled a muscle. Stephen says he was left 800 miles from home with no support from the cruise liner and that he ?felt like a prisoner? when he was not allowed to leave the ship?s medical centre before being airlifted.

Stephen said: ‘When he said you’re going off, I looked at my wife and said “have a happy birthday tomorrow” – the doctor obviously knew he’d caused great deal of upset.

‘From being friendly they were all suddenly very hostile.

‘Subsequently we were all told that none of us were in a medical emergency and I was told I had a muscle sprain and nothing more.

‘The travel insurers confirmed they are covering this.

‘I feel Princess should be paying this because I’m now 60 and I’ve got pre-existing conditions.

‘It’s only matter of time before premiums go up or companies stop covering me.’

Princess Cruises has been contacted for comment.

A spokesperson for the company reportedly refused to discuss Mr Cassidy’s case in detail but said the allegations were ‘without merit’.

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Poole dad airlifted from Princess cruise ship against his wishes over a 'pulled muscle'

The trip was supposed to celebrate his wife's 60th birthday and their 40th wedding anniversary

  • 16:24, 5 JUN 2023
  • Updated 16:31, 5 JUN 2023

stephen cassidy cruise

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A husband on a trip of a lifetime was airlifted to hospital 800 miles from home against his wishes when the cruise ship doctor misdiagnosed his "pulled muscle", he claims. Stephen and Carol Cassidy, from Poole , paid £3,598 for a two-week cruise to Norway with Princess Cruises for her 60th birthday and their 40th wedding anniversary.

The 60-year-old was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship’s doctor suspected he had an infection in his hip, he said. However, the 60-year-old claims he was later told by medics in the hospital there was "no sign" of an infection – and that he had most likely pulled a muscle.

Stephen says he was left in Shetland, 800 miles from home, and "felt like a prisoner" when he was not allowed to leave the ship’s medical centre before being airlifted. Now, Stephen says that the experience left him feeling panicked and angry – and he missed out on celebrating his wife’s birthday.

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Stephen, a music teacher and former army reservist and police dog handler, said: “I just can't understand it - I was feeling totally panicked and angry.

“I asked if I could leave the medical centre to pack my own bag – they said no and I felt like a prisoner. The ship’s doctor told me that something in one of the blood tests he carried out suggested I had infection in my hip.

“I never should have been medically disembarked from the ship – I was absolutely fuming.”

Halfway through the two-week trip, Stephen began to experience pain in his left thigh. He had previously had a hip replacement on that side, so visited the ship’s doctor.

stephen cassidy cruise

After a physical examination and an x-ray, the doctor determined there were signs to suggest Stephen had contracted an infection in his hip. He was placed on an IV drip twice a day - then three times per day - during between May 19 and 24.

Initially, it was planned that the ship would dock in Iceland and Stephen could visit a doctor on land before re-joining the cruise, however the boat was unable to stop. Instead, the ship’s doctor consulted with an orthopaedic surgeon online and sent the x-rays to be analysed – with the x-ray report indicating there was nothing to worry about and the surgeon suggesting Stephen should stay on the ship, he claims.

However, on May 24, Stephen says he was asked his weight by nurses and claims his wife was told to go and pack his bag. And when he asked if he could pack his own bag, Stephen says he was told he could not leave the medical centre.

He was then placed in a wheelchair – despite being able to walk – and wheeled onto the deck, where he was airlifted into a helicopter along with two other unwell passengers. The trio were flown to Lerwick where they were delivered to Gilbert Bain hospital and assessed.

To Stephen’s frustration, he was told there were no signs of infection, and he was most likely suffering from a pulled muscle. Stephen paid £870 for flights home and a night in a hotel.

stephen cassidy cruise

He says he believes Princess Cruises should cover the costs and the doctor did not take his diagnosis of anxiety and depression into consideration when offloading him from the ship. “When he said you’re going off, I looked at my wife and said 'have a happy birthday tomorrow' – the doctor obviously knew he’d caused great deal of upset,” said Stephen.

“From being friendly they were all suddenly very hostile. Subsequently we were all told that none of us were in a medical emergency and I was told I had a muscle sprain and nothing more.

“The travel insurers confirmed they are covering this. I feel Princess should be paying this because I’m now 60 and I’ve got pre-existing conditions. It’s only matter of time before premiums go up or companies stop covering me.

Princess Cruises has been contacted for comment. A spokesperson for the company reportedly refused to discuss Mr Cassidy's case in detail but said the allegations were "without merit", according to the Mail on Sunday.

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stephen cassidy cruise

Cruise ship passenger airlifted to hospital 800 miles from home - and he wasn't even ill

Stephen Cassidy was left stranded 800 miles from home after being removed from the luxury cruise which he had booked as a joint birthday celebration with his wife, Carol

Steve Cassidy and his wife Carol went on the cruise to celebrate their joint birthdays and wedding anniversary

  • 12:43, 4 Jun 2023
  • Updated 12:51, 4 Jun 2023

A furious holidaymaker has blasted the cruise line that turned a dream vacation into a holiday from hell after he was airlifted from the ship against his wishes.

Stephen Cassidy was left stranded 800 miles from home after being removed from the luxury cruise which he had booked as a joint birthday celebration with his wife, Carol.

He was flown by the coastguard to a hospital on Shetland, despite telling medics it was unnecessary, after a misdiagnosis by the ship’s doctor.

The cruise ship’s on-board doctor had told Mr Cassidy he was suffering with a serious infection but on arriving at the nearest hospital , in Shetland, he was unsurprised to learn it was nothing worse than a strained muscle.

The unwanted helicopter ride meant Mr Cassidy missed his wife’s birthday and was left stranded on Shetland, forced to pay for two flights to get back to his home in Poole.

Mr Cassidy says he blames the cruise line for his “rotten” experience and is asking for the company to refund him the cost of his ruined holiday and the two flights home.

'It was rotten for my wife and myself to be wrenched apart under those circumstances. It ruined our holiday and cost me a fortune to get home again.’ he said.

'I didn't feel like I had an infection – I just had a sore leg. The doctor misdiagnosed me and caused so much devastation.

The couple had paid £3,598 for the two week cruise visiting Iceland and the Norwegian fjords from Southampton aboard the Sky Princess. The pair, who run a music teaching business, booked the trip to celebrate their 60th birthdays and 40th wedding anniversary; it was their first holiday since lockdown.

Princess Cruises claim the massive ship, which has 19 decks and 1,830 cabins has “medical staff [which] includes doctors and nurses capable of caring for a broad range of medical conditions”.

A week into their trip Mr Cassidy paid a visit to the ship’s medical center complaining of a pain in his leg - doctors told him it could be related to a hip replacement he had previously had.

'I asked if it could be sciatica because I had had that before,' he told the Mail . '[The ship doctor] said it could be, but he had to treat me for an infection because it could possibly be that.

'[He] told me I had an infection in my prosthetic hip, which could be really nasty and would need scans and possibly surgery.'

After spending three days on antibiotics, costing £2,400 on his medical insurance, Mr Cassidy was shocked to learn on May 24 that a coastguard helicopter had been called to airlift him to shore.

Within minutes Mr Cassidy was up on deck where the former Army reservist was winched into the helicopter as it hovered over the ship. Along whith two other passengers he was flown to Lerwick, the nearest hospital.

At the hospital doctors told a frustrated Mr Cassidy that it was indeed just a muscle strain.

He added: 'I was never in need of any surgery, I didn't need to see a surgeon and I didn't need scans which the on-board doctor said I did.'

The two other men flown off the boat were also released without needing treatment after being misdiagnosed by the ship’s medical team, he claimed.

Mr Cassidy has made a complaint to Princess Cruises who have sent it to their legal team.

A spokesman for Princess Cruises refused to discuss Mr Cassidy's case in detail but said the allegations were 'without merit'.

A spokesman for HM Coastguard said: 'HM Coastguard carried out a medical evacuation as part of our duty to respond to calls for help at sea.'

MORE ON Princess Cruises Ltd. Hospitals Hip replacements Coast Guard

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Cruise ship passenger airlifted 'against his wishes' and made to feel like a 'prisoner'

The trip was supposed to celebrate his wife's 60th birthday and their 40th wedding anniversary

  • 14:49, 6 JUN 2023
  • Updated 14:53, 6 JUN 2023

Stephen Cassidy is airlifted off his dream cruise holiday after a doctor misdiagnosed him with a serious illness.

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A cruise ship passenger claims he was airlifted to hospital 800 miles from home against his wishes when the ship doctor misdiagnosed his "pulled muscle". Stephen Cassidy, 60, was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship’s doctor suspected he had an infection in his hip'.

However, he was later told by medics in the hospital there was "no sign" of an infection – and that he had most likely pulled a muscle, he claims. Stephen says he was left in Shetland, 800 miles from home, and "felt like a prisoner" when he was not allowed to leave the ship’s medical centre before being airlifted.

Stephen said that the experience left him feeling panicked and angry – and he missed out on celebrating his wife’s birthday. Stephen, a music teacher and former army reservist and police dog handler, said: “I just can't understand it - I was feeling totally panicked and angry.

READ MORE: Grand Designs saddest ever house will be sold to mystery buyer after all

“I asked if I could leave the medical centre to pack my own bag – they said no and I felt like a prisoner. The ship’s doctor told me that something in one of the blood tests he carried out suggested I had infection in my hip. I never should have been medically disembarked from the ship – I was absolutely fuming.”

Stephen and Carol, from Poole, Dorset, paid £3,598 for a two-week cruise to Norway with Princess Cruises for her 60th birthday and their 40th wedding anniversary. Halfway through the trip, Stephen began to experience pain in his left thigh.

He had previously had a hip replacement on that side, so visited the ship’s doctor. After a physical examination and an x-ray, the doctor determined there were signs to suggest Stephen had contracted an infection in his hip.

Stephen Cassidy and his wife Carol on their dream cruise holiday.

He was placed on an IV drip twice a day - then three times per day - during between May 19 and 24. Initially, it was planned that the ship would dock in Iceland and Stephen could visit a doctor on land before re-joining the cruise, however the boat was unable to stop.

Instead, the ship’s doctor consulted with an orthopaedic surgeon online and sent the x-rays to be analysed – with the x-ray report indicating there was nothing to worry about and the surgeon suggesting Stephen should stay on the ship, he claims.

However, on May 24, Stephen says he was asked his weight by nurses and claims his wife was told to go and pack his bag. And when he asked if he could pack his own bag, Stephen says he was told he could not leave the medical centre.

He was then placed in a wheelchair – despite being able to walk – and wheeled onto the deck, where he was airlifted into a helicopter along with two other unwell passengers. The trio were flown to Lerwick where they were delivered to Gilbert Bain hospital and assessed.

To Stephen’s frustration, he was told there were no signs of infection, and he was most likely suffering from a pulled muscle. Stephen paid £870 for flights home and a night in a hotel.

He says he believes Princess Cruises should cover the costs and the doctor did not take his diagnosis of anxiety and depression into consideration when offloading him from the ship.

“When he said you’re going off, I looked at my wife and said 'have a happy birthday tomorrow' – the doctor obviously knew he’d caused great deal of upset,” said Stephen. From being friendly they were all suddenly very hostile.

“Subsequently we were all told that none of us were in a medical emergency and I was told I had a muscle sprain and nothing more. The travel insurers confirmed they are covering this.

“I feel Princess should be paying this because I’m now 60 and I’ve got pre-existing conditions. It’s only matter of time before premiums go up or companies stop covering me.

A spokesperson for the company reportedly refused to discuss Mr Cassidy's case in detail but said the allegations were "without merit", according to the Mail on Sunday.

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Man airlifted off ship and left 800 miles from home after pulling a muscle

The ship's doctor feared he had an infection

  • 07:19, 5 JUN 2023

Stephen with his wife, and the air lift

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A cruise ship passenger was airlifted to hospital 800 miles from home against his wishes when he pulled a muscle. Stephen Cassidy, 60, was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship’s doctor suspected he had an infection in his hip, he said.

He was later told by medics in the hospital there was "no sign" of an infection – and that he had most likely pulled a muscle, he claims. Stephen says he was left in Shetland, 800 miles from home, and "felt like a prisoner" when he was not allowed to leave the ship’s medical centre before being airlifted.

Now, Stephen says that the experience left him feeling panicked and angry – and he missed out on celebrating his wife’s birthday. Stephen, a music teacher and former army reservist and police dog handler, said: “I just can't understand it - I was feeling totally panicked and angry.

“I asked if I could leave the medical centre to pack my own bag – they said no and I felt like a prisoner. The ship’s doctor told me that something in one of the blood tests he carried out suggested I had infection in my hip.

“I never should have been medically disembarked from the ship – I was absolutely fuming.”

Stephen Cassidy and his wife Carol

Stephen and Carol, from Poole, Dorset, paid £3,598 for a two-week cruise to Norway with Princess Cruises for her 60th birthday and their 40th wedding anniversary. Halfway through the trip, Stephen began to experience pain in his left thigh.

He had previously had a hip replacement on that side, so visited the ship’s doctor. After a physical examination and an x-ray, the doctor determined there were signs to suggest Stephen had contracted an infection in his hip.

He was placed on an IV drip twice a day - then three times per day. Initially, it was planned that the ship would dock in Iceland and Stephen could visit a doctor on land before re-joining the cruise, however the boat was unable to stop.

Instead, the ship’s doctor consulted with an orthopaedic surgeon online and sent the x-rays to be analysed. On May 24, Stephen says he was asked his weight by nurses and claims his wife was told to go and pack his bag.

And when he asked if he could pack his own bag, Stephen says he was told he could not leave the medical centre. He was then placed in a wheelchair and wheeled onto the deck, where he was airlifted into a helicopter along with two other unwell passengers.

Stephen Cassidy is airlifted off his dream cruise holiday

The trio were flown to Lerwick where they were delivered to Gilbert Bain hospital and assessed. To Stephen’s frustration, he was told there were no signs of infection, and he was most likely suffering from a pulled muscle.

Stephen paid £870 for flights home and a night in a hotel. He says he believes Princess Cruises should cover the costs.

Stephen said: “The travel insurers confirmed they are covering this. I feel Princess should be paying this because I’m now 60 and I’ve got pre-existing conditions.

"It’s only matter of time before premiums go up or companies stop covering me."

Princess Cruises has been contacted for comment.

A spokesperson for the company said the allegations were "without merit", according to the Mail on Sunday.

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Cruise Ship Passenger Forced To Be Airlifted Over Misdiagnosis; Missed Wedding Anniversary Celebration

Kent Ryan Masing

  • A British man and his wife were on a two-week cruise to Norway when he felt a pain in his thigh
  • Stephen Cassidy was airlifted to a hospital after the ship's doctor said there was an infection in his hip
  • Cassidy said he learned in a Scotland hospital that it was most likely just a pulled muscle

A British man was airlifted from a cruise ship to a hospital 800 miles away after the vessel's physician allegedly misdiagnosed his "pulled muscle" as a serious infection.

Stephen Cassidy, a 60-year-old music teacher from Dorset, England, told South West News Service that he "just can't understand" the situation and was "totally panicked and angry."

Cassidy said he was on a two-week cruise to Norway with Princess Cruises to celebrate his wife Carol's 60th birthday and their 40th wedding anniversary, the New York Post reported.

But their trip went downhill after Cassidy felt a pain in his thigh, where he had a hip replacement.

Cassidy visited the ship's doctor and then underwent a physical examination and X-ray to determine what was wrong.

"The ship's doctor told me that something in one of the blood tests he carried out suggested I had infection in my hip," Cassidy alleged, adding that he was administered IV drips three times a day for nearly a week.

The cruise ship was initially slated to dock in Iceland, where Cassidy could visit a doctor before returning aboard. However, the vessel could not stop, so the physician sent Cassidy's orthopedic X-rays to a surgeon, who reportedly determined that there was nothing to worry about and that he could stay aboard.

But a nurse allegedly then asked Cassidy his weight and told his wife that she needed to pack his bag because he had to leave the cruise ship.

Cassidy, a former army reservist and police dog handler, was devastated, saying he "felt like a prisoner."

The British man realized he was going to miss his wife's birthday, so he told his wife to "have a happy birthday tomorrow," after the doctor said he needed to leave the ship.

"The doctor obviously knew he'd caused [a] great deal of upset," Cassidy claimed.

Cassidy also alleged that the medical staff then went "from being friendly" to "suddenly very hostile."

Despite being able to walk, the ship's medical staff allegedly put Cassidy in a wheelchair until they reached the ship's deck, where he and two other unwell passengers were transferred to a helicopter.

Cassidy and the other passengers were flown to Gilbert Bain Hospital in Lerwick, Scotland, for a medical examination. In the hospital, Cassidy said he learned that he didn't have an infection and that the injury was likely a pulled muscle.

He claimed that he was "absolutely fuming" after learning he just had a "muscle sprain" and insisted that he "never should have been medically disembarked from the ship."

Cassidy's expenses from his ruined cruise ballooned after he allegedly paid more than $1,000 for flights home and a night in a hotel.

While his insurance company reportedly shouldered his medical expenses, Cassidy felt the cruise liner should have covered the bill because it didn't consider his anxiety and depression when he was allegedly forced to disembark the ship.

"I feel Princess should be paying this because I'm now 60 and I've got pre-existing conditions," Cassidy said.

Meanwhile, a spokesperson for Princess Cruises refused to discuss Cassidy's case but told the Daily Mail that his allegations were "without merit."

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Cruise ship passenger airlifted to hospital 800 miles from home ‘against his wishes’

A cruise ship passenger has claimed he was airlifted to a hospital 800 miles from home against his wishes when the ship doctor misdiagnosed his “pulled muscle”.

Stephen Cassidy, 60, says he was taken off a cruise via helicopter after the ship’s doctor suspected he had an infection in his hip.

However, he was later told by medics in the hospital there was “no sign” of an infection - and that he had most likely pulled a muscle.

Mr Cassidy says he was left in Shetland, 800 miles from home, and “felt like a prisoner” when he was not allowed to leave the ship’s medical centre before being airlifted.

“While we are unable to share the details of this particular situation to maintain and protect patient data privacy, we believe that these allegations are completely without merit, ” a spokesperson for Princess Cruises told The Independent.

“Our ships and our medical teams are well equipped and experienced to care for guests who need medical attention, and we have established and well-practiced medical care protocols on board.”

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Cruise passenger's dream holiday ruined after being airlifted to hospital 800 miles from home following doctor's misdiagnosis

4 June 2023, 08:55

Stephen Cassidy's dream holiday was ruined

By Kit Heren

A cruise ship passenger's dream holiday with his wife was ruined after a doctor misdiagnosed him with a serious infection, meaning he was airlifted to a hospital 800 miles from their home.

Listen to this article

Stephen Cassidy, 60, felt some leg pain during his luxury cruise trip to Norway, and visited the ship's doctor thinking it was a sciatica flare-up.

The trip, which was a birthday celebration with his wife Carol, was cut short when the doctor diagnosed it as a dangerous hip replacement infection and ordered him to be flown to the nearest hospital in Shetland.

Doctors in Shetland confirmed Mr Cassidy's suspicions that the pain was not serious, diagnosing it as the symptom of a muscle strain.

Mr Cassidy was then left stranded and had to pay to fly back home the length of the country to Poole in Dorset from the northern Scottish island. He was also left with thousands of pounds in medical bills after being treated with antibiotics.

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Sky Princess

He also missed out on his wife's birthday cruise, for which they had paid £3,598 for a two-week cruise on the Sky Princess to Iceland and Norway.

It was their first trip away together since lockdown, and was a postponed double celebration for their 60th birthdays and 40th wedding anniversary.

Mr Cassidy, who previously had a hip replacement, went to the ship's doctor after a week onboard complaining of a sore leg.

He asked the doctor if it could be sciatica, which he had suffered from before, but the doctor said it could be an infection and had to treat him for that.

The coastguard was called and Mr Cassidy was soon being winched onto a helicopter to be flown to hospital. As well as the flight costs to get home to Poole, Mr Cassidy also faces a £2,400 bill for the intravenous antibiotics he was given.

Mr Cassidy, a music teacher, told The Mail on Sunday: "I didn't feel like I had an infection – I just had a sore leg. The doctor misdiagnosed me and caused so much devastation.

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"It was rotten for my wife and myself to be wrenched apart under those circumstances. It ruined our holiday and cost me a fortune to get home again."

Mr Cassidy added: 'I was never in need of any surgery, I didn't need to see a surgeon and I didn't need scans which the on-board doctor said I did."

Princess Cruises said the allegations were :without merit".

A spokesman for HM Coastguard said: "HM Coastguard carried out a medical evacuation as part of our duty to respond to calls for help at sea."

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Cruise ship passenger airlifted to hospital 800 miles from home - and he wasn't even ill

A furious holidaymaker has blasted the cruise line that turned a dream vacation into a holiday from hell after he was airlifted from the ship against his wishes.

Stephen Cassidy was left stranded 800 miles from home after being removed from the luxury cruise which he had booked as a joint birthday celebration with his wife, Carol.

He was flown by the coastguard to a hospital on Shetland, despite telling medics it was unnecessary, after a misdiagnosis by the ship’s doctor.

The cruise ship’s on-board doctor had told Mr Cassidy he was suffering with a serious infection but on arriving at the nearest hospital , in Shetland, he was unsurprised to learn it was nothing worse than a strained muscle.

The unwanted helicopter ride meant Mr Cassidy missed his wife’s birthday and was left stranded on Shetland, forced to pay for two flights to get back to his home in Poole.

stephen cassidy cruise

Mr Cassidy says he blames the cruise line for his “rotten” experience and is asking for the company to refund him the cost of his ruined holiday and the two flights home.

'It was rotten for my wife and myself to be wrenched apart under those circumstances. It ruined our holiday and cost me a fortune to get home again.’ he said.

stephen cassidy cruise

'I didn't feel like I had an infection – I just had a sore leg. The doctor misdiagnosed me and caused so much devastation.

The couple had paid £3,598 for the two week cruise visiting Iceland and the Norwegian fjords from Southampton aboard the Sky Princess. The pair, who run a music teaching business, booked the trip to celebrate their 60th birthdays and 40th wedding anniversary; it was their first holiday since lockdown.

Princess Cruises claim the massive ship, which has 19 decks and 1,830 cabins has “medical staff [which] includes doctors and nurses capable of caring for a broad range of medical conditions”.

A week into their trip Mr Cassidy paid a visit to the ship’s medical center complaining of a pain in his leg - doctors told him it could be related to a hip replacement he had previously had.

stephen cassidy cruise

'I asked if it could be sciatica because I had had that before,' he told the Mail . '[The ship doctor] said it could be, but he had to treat me for an infection because it could possibly be that.

'[He] told me I had an infection in my prosthetic hip, which could be really nasty and would need scans and possibly surgery.'

After spending three days on antibiotics, costing £2,400 on his medical insurance, Mr Cassidy was shocked to learn on May 24 that a coastguard helicopter had been called to airlift him to shore.

Within minutes Mr Cassidy was up on deck where the former Army reservist was winched into the helicopter as it hovered over the ship. Along whith two other passengers he was flown to Lerwick, the nearest hospital.

stephen cassidy cruise

At the hospital doctors told a frustrated Mr Cassidy that it was indeed just a muscle strain.

He added: 'I was never in need of any surgery, I didn't need to see a surgeon and I didn't need scans which the on-board doctor said I did.'

The two other men flown off the boat were also released without needing treatment after being misdiagnosed by the ship’s medical team, he claimed.

Mr Cassidy has made a complaint to Princess Cruises who have sent it to their legal team.

stephen cassidy cruise

A spokesman for Princess Cruises refused to discuss Mr Cassidy's case in detail but said the allegations were 'without merit'.

A spokesman for HM Coastguard said: 'HM Coastguard carried out a medical evacuation as part of our duty to respond to calls for help at sea.'

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Daily Mail

Moment cruise ship passenger is airlifted to hospital by helicopter

Posted: June 4, 2023 | Last updated: April 11, 2024

Video shows moment a cruise ship passenger is airlifted to hospital. Stephen Cassidy had booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol, but claims it was ruined because of a misdiagnosis by the ship's doctor.

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stephen cassidy cruise

Cruise ship passenger airlifted to hospital 800 miles from home says he wasn't even ill and the ship doctor's 'misdiagnosis' ruined his dream holiday

  • Stephen Cassidy, 60, booked a luxury cruise to Norway with his wife Carol 

By Ashlie Mcanally

Published: 17:45 EDT, 3 June 2023 | Updated: 11:36 EDT, 4 June 2023

View comments

A cruise passenger has told how his dream holiday was ruined when he was airlifted from the ship against his wishes and stranded more than 800 miles from home.

Stephen Cassidy had booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol, but claims it was ruined because of a misdiagnosis by the ship's doctor.

On the medic's orders, the 60-year-old was flown by coastguard helicopter – despite protesting that it was unnecessary – to the nearest hospital in Shetland.

And although the on-board doctor had diagnosed him with a severe infection, he was relieved – but not surprised – when the hospital doctors told him he had nothing more serious than a strained muscle.

However, the unexpected helicopter trip left Mr Cassidy stranded. Not only did he miss his wife's birthday, he then also had to pay for two flights to travel from Shetland back home to Poole in Dorset.

Stephen Cassidy (right) booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol (left), but claims it was ruined because of a misdiagnosis by the ship's doctor

Stephen Cassidy (right) booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol (left), but claims it was ruined because of a misdiagnosis by the ship's doctor

Mr Cassidy was winched off the cruise ship against his wishes and stranded more than 800 miles from home

Mr Cassidy was winched off the cruise ship against his wishes and stranded more than 800 miles from home

He is now demanding that the cruise company refund him for his ruined holiday and the cost of his flights home.

He told The Mail on Sunday: 'I didn't feel like I had an infection – I just had a sore leg. The doctor misdiagnosed me and caused so much devastation.

'It was rotten for my wife and myself to be wrenched apart under those circumstances. It ruined our holiday and cost me a fortune to get home again.'

Mr and Mrs Cassidy, who run a music teaching business, paid £3,598 for a two-week cruise on the Sky Princess, sailing out of Southampton to Iceland and the Norwegian fjords. The holiday was their first since lockdown and was a postponed double celebration for their 60th birthdays and 40th wedding anniversary.

Sky Princess is the newest addition to Princess Cruises' fleet, with 19 decks and 1,830 cabins. It boasts that its 'medical staff includes doctors and nurses capable of caring for a broad range of medical conditions'.

After a week afloat, Mr Cassidy – who previously had a hip replacement – went to the ship's medical centre complaining of a sore leg.

'I asked if it could be sciatica because I had had that before,' he said. '[The ship doctor] said it could be, but he had to treat me for an infection because it could possibly be that.

Mr and Mrs Cassidy paid £3,598 for a two-week cruise on the Sky Princess (pictured), sailing out of Southampton to Iceland and the Norwegian fjords

Mr and Mrs Cassidy paid £3,598 for a two-week cruise on the Sky Princess (pictured), sailing out of Southampton to Iceland and the Norwegian fjords

'[He] told me I had an infection in my prosthetic hip, which could be really nasty and would need scans and possibly surgery.'

Mr Cassidy was given three days of intravenous antibiotics, racking up a £2,400 medical insurance bill.

On May 24, he was shocked to be told the coastguard had been alerted to airlift him and two other passengers to Lerwick. Within ten minutes the former Army reservist was on the deck where he was quickly winched into the helicopter as it hovered above the ship.

At the hospital in Lerwick, the doctors 'told me it was just muscle strain'.

Mr Cassidy added: 'I was never in need of any surgery, I didn't need to see a surgeon and I didn't need scans which the on-board doctor said I did.'

He claims the other men flown off the boat had also been misdiagnosed and that they were all released without needing any treatment.

Mr Cassidy is reluctant to make a claim on his travel insurance for fear it will push up his premiums and has instead lodged a complaint with Princess Cruises, which has directed it to its lawyers.

Last night, a spokesman for Princess Cruises refused to discuss Mr Cassidy's case in detail but said the allegations were 'without merit'.

A spokesman for HM Coastguard said: 'HM Coastguard carried out a medical evacuation as part of our duty to respond to calls for help at sea.'

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Dream holiday ruined when passenger on cruise near Shetland evacuated to hospital for ‘sprain’

Medics aboard the ship believed the man had a 'serious infection'.

Lerwick from the sea.

A cruise passenger has told how his dream holiday was ruined when he was airlifted from a ship against his wishes.

He was then stranded, without his wife, more than 800miles from home on Shetland.

Stephen Cassidy had booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol, but claims it was ruined because of a misdiagnosis by the ship’s doctor.

On the medic’s orders, the 60-year-old was flown by coastguard helicopter – despite protesting that it was unnecessary – to the nearest hospital in Shetland.

And although the on-board doctor had diagnosed him with a severe infection, he was relieved – but not surprised – when the hospital doctors told him he had nothing more serious than a strained muscle.

Helicopter trip from ship to Shetland

However, the unexpected helicopter trip left Mr Cassidy stranded.

The exterior of Gilbert Bain hospital in Lerwick.

Not only did he miss his wife’s birthday, he then also had to pay for two flights to travel from Shetland back home to Poole in Dorset.

He is now demanding that the cruise company refund him for his ruined holiday and the cost of his flights home.

He said: “I didn’t feel like I had an infection – I just had a sore leg. The doctor misdiagnosed me and caused so much devastation.

“It was rotten for my wife and myself to be wrenched apart under those circumstances. It ruined our holiday and cost me a fortune to get home again.”

Mr and Mrs Cassidy, who run a music teaching business, paid £3,598 for a two-week cruise on the Sky Princess, sailing out of Southampton to Iceland and the Norwegian fjords.

The holiday was their first since lockdown and was a postponed double celebration for their 60th birthdays and 40th wedding anniversary.

Sky Princess is the newest addition to Princess Cruises ’ fleet, with 19 decks and 1,830 cabins. It boasts that its ‘medical staff includes doctors and nurses capable of caring for a broad range of medical conditions’.

After a week afloat, Mr Cassidy – who previously had a hip replacement – went to the ship’s medical centre complaining of a sore leg.

“I asked if it could be sciatica because I had had that before,” he said. “[The ship doctor] said it could be, but he had to treat me for an infection because it could possibly be that.

£2,400 medical insurance bill

“[He] told me I had an infection in my prosthetic hip, which could be really nasty and would need scans and possibly surgery.”

Mr Cassidy was given three days of intravenous antibiotics, racking up a £2,400 medical insurance bill.

On May 24, he was shocked to be told the coastguard had been alerted to airlift him and two other passengers to Lerwick.

Within ten minutes the former Army reservist was on the deck where he was quickly winched into the helicopter as it hovered above the ship.

Coastguard helicopter in the air. The helicopter is red and white.

At the Gilbert Bain Hospital in Lerwick, the doctors ‘told me it was just muscle strain’.

Mr Cassidy added: ‘I was never in need of any surgery, I didn’t need to see a surgeon and I didn’t need scans which the on-board doctor said I did.’

He claims the other men flown off the boat had also been misdiagnosed and that they were all released without needing any treatment.

Complaint lodged with cruise company

Mr Cassidy is reluctant to make a claim on his travel insurance for fear it will push up his premiums and has instead lodged a complaint with Princess Cruises, which has directed it to its lawyers.

A spokesman for Princess Cruises refused to discuss Mr Cassidy’s case in detail but said the allegations were ‘without merit’.

A spokesman for HM Coastguard said: ‘HM Coastguard carried out a medical evacuation as part of our duty to respond to calls for help at sea.’

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stephen cassidy cruise

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Cruise Passenger Airlifted Against His Wishes Amid Misdiagnosis Controversy, Stranded Far from Home

Cruise Passenger Airlifted Against His Wishes Amid Misdiagnosis Controversy, Stranded Far from Home

…By Alan Peterson for TDPel Media.

Suspected Infection Leads to Unplanned Airlift

A cruise ship passenger, Stephen Cassidy, was airlifted off a cruise against his wishes after the ship’s doctor suspected he had an infection in his hip.

Mr. Cassidy, 60, later discovered that there was “no sign” of an infection, but rather a pulled muscle, as conveyed by the hospital medics.

The unexpected airlift left him stranded in Shetland, approximately 800 miles away from home, causing distress and feelings of imprisonment.

Frustration and Missed Celebrations

The experience not only left Mr. Cassidy feeling panicked and angry but also caused him to miss celebrating his wife’s birthday.

Despite requesting permission to pack his own bag before departing the ship’s medical center, he was denied and described feeling confined like a prisoner.

According to Mr. Cassidy, the ship’s doctor had suggested infection based on one of the blood tests conducted.

Expensive Cruise Cut Short Due to Misdiagnosis

Stephen and his wife Carol had paid £3,598 for a two-week cruise to Norway with Princess Cruises to celebrate her 60th birthday and their 40th wedding anniversary.

However, halfway through the trip, Mr. Cassidy began experiencing pain in his left thigh.

Given his previous hip replacement on that side, he consulted the ship’s doctor.

Despite subsequent IV treatment and the initial plan to seek medical assistance in Iceland, the ship was unable to dock, leading to an online consultation with an orthopedic surgeon.

Unfortunate Airlift and Misdiagnosis

On May 24, Stephen claims he was asked his weight by nurses, and his wife was instructed to pack his bag.

However, when he requested to pack it himself, he was denied permission and unable to leave the medical center.

Later, he was placed in a wheelchair and airlifted via helicopter, along with two other unwell passengers, to Lerwick for assessment at Gilbert Bain hospital.

To Mr. Cassidy’s frustration, the assessment revealed no signs of infection, indicating a pulled muscle instead.

Financial Consequences and Compensation

As a result of the ordeal, Mr. Cassidy had to pay £870 for flights back home and an overnight hotel stay.

He believes Princess Cruises should cover these costs, especially considering his pre-existing conditions and the impact on future travel insurance coverage.

The cruise company, Princess Cruises, has been contacted for comment, but a spokesperson reportedly dismissed the allegations as “without merit.”

Read More On The Topic On TDPel Media

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IMAGES

  1. Man airlifted off ship and left 800 miles from home after pulling a

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  2. I was airlifted 800 miles off a cruise over a misdiagnosis

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  3. [Podcast] Episode 32: Leading Through Crisis with Hilton's Stephen

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  4. Cruise ship passenger airlifted to hospital 800 miles from home

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  5. QVMAG receives portrait of Major Stephen Cassidy

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  6. Stephen Cassidy/#westworldscoringcompetition2020

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COMMENTS

  1. I was airlifted 800 miles off a cruise over a misdiagnosis

    A cruise ship passenger named Stephen Cassidy claimed that he was medically airlifted to a hospital 800 miles away against his will after the vessel's physician mistook his "pulled muscle" for a ...

  2. I was airlifted 800 miles off a cruise over a misdiagnosis

    Cassidy was flown to a hospital 800 miles away.Courtesy Stephen Cassidy / SWNS . His cruise of a lifetime had been cut short over the most innocuous of injuries.

  3. The Unintended Journey: When a Dream Cruise Turned Into an Airlift

    Explore the intriguing tale of Stephen Cassidy, whose dream cruise turned into an unexpected adventure, leading to an 800-mile airlift journey due to a medical misdiagnosis. Delve into the importance of accurate healthcare on board and how preparedness plays a crucial role in travel.

  4. Man airlifted from dream cruise… only to find out he pulled a muscle

    A cruise ship passenger who was airlifted to hospital against his wishes says the ship's doctors misdiagnosed him with an infection - when all he had was a pulled muscle. Stephen Cassidy, 60 ...

  5. Husband airlifted from cruise ship 'against his wishes'

    Stephen and Carol Cassidy, from Poole, paid £3,598 for a two-week cruise to Norway with Princess Cruises for her 60th birthday and their 40th wedding anniversary. The 60-year-old was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship's doctor suspected he had an infection in his hip, he said.

  6. Cruise ship passenger airlifted to hospital 800 miles from home

    Stephen Cassidy was left stranded 800 miles from home after being removed from the luxury cruise which he had booked as a joint birthday celebration with his wife, Carol

  7. Cruise ship passenger airlifted 'against his wishes'

    Stephen Cassidy, 60, was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship's doctor suspected he had an infection in his hip'. However, he was later told by medics ...

  8. I was airlifted 800 miles off a cruise over a misdiagnosis

    (image) Cassidy was flown to a hospital 800 miles away. Courtesy Stephen Cassidy / SWNS. His cruise of a lifetime had been cut short over the most innocuous of injuries. "Subsequently we were all told that none of us were in a medical emergency and I was told I had a muscle sprain and nothing more," lamented the flabbergasted Brit.

  9. Man airlifted from dream cruise holiday… only to find out he ...

    Stephen Cassidy, 60, was enjoying the four-week Princess Cruises trip to Norway to celebrate his wife Carol's 60th birthday and their 40th wedding anniversary.

  10. Man airlifted off ship and left 800 miles from home after pulling a

    Stephen Cassidy and his wife Carol. Stephen and Carol, from Poole, Dorset, paid £3,598 for a two-week cruise to Norway with Princess Cruises for her 60th birthday and their 40th wedding anniversary.

  11. Cruise Ship Passenger Forced To Be Airlifted Over Misdiagnosis; Missed

    KEY POINTS. A British man and his wife were on a two-week cruise to Norway when he felt a pain in his thigh; Stephen Cassidy was airlifted to a hospital after the ship's doctor said there was an ...

  12. Cruise ship passenger airlifted to hospital 800 miles from home ...

    A cruise ship passenger has claimed he was airlifted to a hospital 800 miles from home against his wishes when the ship doctor misdiagnosed his "pulled muscle". Stephen Cassidy, 60, says he ...

  13. Cruise passenger's dream holiday ruined after being airlifted to ...

    Stephen Cassidy, 60, felt some leg pain during his luxury cruise trip to Norway, and visited the ship's doctor thinking it was a sciatica flare-up. The trip, which was a birthday celebration with his wife Carol, was cut short when the doctor diagnosed it as a dangerous hip replacement infection and ordered him to be flown to the nearest ...

  14. Cruise ship passenger airlifted to hospital 800 miles…

    Stephen Cassidy was left stranded 800 miles from home after being removed from the luxury cruise which he had booked as a joint birthday celebration with his wife, Carol. He was flown by the coastguard to a hospital on Shetland, despite telling medics it was unnecessary, after a misdiagnosis by the ship's doctor.

  15. Cruise ship passenger airlifted to hospital 800 miles ...

    Stephen Cassidy had booked a luxury cruise to Norway as a joint birthday celebratio­n with his wife Carol, but claims it was ruined because of a misdiagnos­is by the ship's doctor. On the medic's orders, the 60-year-old was flown by coastguard helicopter - despite protesting that it was unnecessar­y - to the nearest hospital in ...

  16. Moment cruise ship passenger is airlifted to hospital by helicopter

    Stephen Cassidy had booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol, but claims it was ruined because of a misdiagnosis by the ship's doctor. Daily Mail

  17. Cruise ship passenger airlifted to hospital says he wasn't even ill

    Stephen Cassidy had booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol, but claims it was ruined because of a misdiagnosis by the ship's doctor.

  18. Cruise passenger flown to Shetland hospital calls for compensation

    Stephen Cassidy had booked a luxury cruise to Norway as a joint birthday celebration with his wife Carol, but claims it was ruined because of a misdiagnosis by the ship's doctor. On the medic ...

  19. Man airlifted off ship and left 800 miles from home after pulling a

    A cruise ship passenger was airlifted to hospital 800 miles from home against his wishes when he pulled a muscle. Stephen Cassidy, 60, was airlifted off a cruise he was enjoying with his wife, Carol, 61, after the ship's doctor suspected he had an infection in his hip, he said. He was later told by medics in the hospital there was "no ...

  20. Cruise Passenger Airlifted Against His Wishes Amid Misdiagnosis

    According to Mr. Cassidy, the ship's doctor had suggested infection based on one of the blood tests conducted. Expensive Cruise Cut Short Due to Misdiagnosis. Stephen and his wife Carol had paid £3,598 for a two-week cruise to Norway with Princess Cruises to celebrate her 60th birthday and their 40th wedding anniversary.

  21. Holiday hell as healthy cruise passenger airlifted to medics 800 miles

    Stephen Cassidy was left stranded 800 miles from home after being removed from the luxury cruise which he had booked as a joint birthday celebration with