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Travel insurance with Flight Centre

08/06/2022 • knowledge, article details.

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Home > Travel Insurance > Flight Centre Travel Insurance Review

Flight Centre Travel Insurance Review

Learn more about Flight Centre’s travel insurance policies to find out about their coverage and fees and compare them with other insurers today.

Fact checked

One of Australia’s leading travel agencies, Flight Centre has been offering policies to holidaymakers for more than 40 years. Based in Brisbane but with outlets in Canada and New Zealand, the company has also branched out to offer its own travel insurance, which is underwritten by Cover-More.

If you’re looking for the best travel insurance, make sure you do your homework thoroughly with Savvy and compare quotes if you have your eye on one of Flight Centre's products. By doing this, you can pick out the right policy for your situation with more confidence.

Grab a quote now and learn more about Flight Centre’s travel insurance policies by comparing with Savvy today.

*Please note that Savvy does not represent Flight Centre for its travel insurance products.

More about Flight Centre’s travel insurance

What travel insurance policies does flight centre offer.

Flight Centre offers several standalone travel insurance policies , including:

• International Plus: this type of comprehensive travel insurance policy provides you with cover for overseas medical and dental expenses, emergency costs, cancelling or amending your bookings, stolen cash and any travel delays you encounter during your journey. This policy also includes cruise cover, which covers you for things such as seasickness, onboard medical treatment and missed shore excursions.
• International Essentials: this cheaper level of coverage automatically covers the cost of any overseas medical bills, cancellations and personal liability. However, you can choose to add further coverage, such as for your valuable items and travel delays.
• Inbound Travel Insurance: if you’re a non-resident, Flight Centre has a policy tailored to those who are travelling to Australia from another country, such as South Africa or New Zealand. If you’re over 70, you won’t be able to access this insurance.
• Domestic: if you’re taking a holiday within Australia, Flight Centre’s answer to a domestic travel insurance policy covers you for any emergency expenses, amending or cancelling your bookings, the loss or theft of your luggage and any missed connections or travel delays.
• Domestic Cancellation: this policy purely covers you for any costs associated with cancelling your trip. You can choose the level of cancellation cover, from $1,000 to an unlimited amount.
• Annual Multi-Trip: taking out Flight Centre’s multi-trip policy allows you to be covered for multiple holidays over 12 months, so long as they’re more than 250km from your house. Your trip must include one night’s paid accommodation, be purchased through a licenced provider and your longest journey mustn’t eclipse 60 days.

Whether you’re taking a trip to South Africa or across the Tasman to New Zealand, it's important to compare travel insurance quotes with Savvy to help you make an educated choice.

What optional extras are available through Flight Centre?

Like many other travel insurance companies, Flight Centre offer optional extras on their coverage, including:

• Snow sports: this add-on covers you for skiing, snowboarding and snowmobiling, whether you’re hitting the slopes in Canada or some of the best ski resorts in Australia. You also get the choice of ‘Snow Sports+’ which allows you to pay a little extra and be covered for heli-skiing/boarding if you’re on a guided tour and skiing outside piste boundaries.
• Motorcycle and moped riding cover: this add-on allows you to choose depending on the two-wheeler you’re wanting to ride on your holiday. The standard add-on covers you for riding motorbikes up to 250cc, while ‘Motorcycle/Moped Riding+’ coverage allows you to ride with no cap on engine capacity.
• Adventure activities: Flight Centre’s standard activities cover protects you while taking part in triathlons, outdoor rock climbing and scuba diving at depths of between 30m and 50m below the surface. If you opt to pay a heftier premium, you can also be covered for parachuting or sky diving and trekking, including walking the Kokoda Track.

What exclusions should I be aware of when buying travel insurance through Flight Centre?

In Flight Centre’s case, some of the main exclusions are:

• Loss of belongings where you haven’t taken reasonable care
• Travelling on a privately-chartered plane or sea vessel
• Booking travel against doctors’ advice
• Goods confiscated by government officials
• Breaking the law
• Accidents caused by alcohol consumption or taking drugs
• Intentionally injuring yourself or attempting suicide
• Claims for treatment for unapproved pre-existing medical conditions

If you’ve found a policy that draws your eye, make sure you review the Product Disclosure Statement (PDS) before you set your decision in stone.

What we think of Flight Centre travel insurance

What we like, covid-19-related costs covered.

Flight Centre is one travel insurer who covers you for COVID-19-related costs you may run into on your trip, which can help give you peace of mind when booking your holiday.

Generous luggage cover

While many travel insurance providers only enable you to claim between $7,500 and $12,000 if your bags are damaged or stolen, you can claim up to $15,000 with Flight Centre.

Cover for hijacking

If your mode of transport is hijacked by people who are using violence or threats, Flight Centre pays you $1,000 for each 24-hour period you are forcibly held, capped at $8,000.

What we don't like

Meagre domestic personal liability cover.

Many travel insurance companies offer personal liability limits between $5 million and $10 million, but Flight Centre only covers legal bills up to $3 million for international travellers and just $200,000 for domestic policyholders.

Stricter pre-existing condition requirements

While Flight Centre covers you for pre-existing conditions such as carpal tunnel, epilepsy and migraines, if you suffer from a condition not automatically included, such as a chronic lung or heart condition, you’ll need to undergo a medical examination and pay a higher premium.

Shorter pregnancy coverage

While other travel insurers cover pregnant travellers up to their 30th week of gestation, Flight Centre only covers those with a baby on the way up to their 24th week.

Types of travel insurance

International.

International travel insurance can offer cover for a range of events, including medical expenses, lost luggage or items, cancellation fees and more when you're overseas and a long way from home.

If you're journeying within Australia, domestic policies are designed to offer many of the same protections as international travel insurance (with the exception of medical expenses).

Single trip

The most standard and common type of travel insurance, this policy can cover you for one trip starting and ending in Australia (and is available for both international and domestic travel).

Annual multi-trip

As the name suggests, this type of travel insurance covers multiple trips over a 12-month period. Depending on your insurer, you may be able to take an unlimited number of trips up to 90 days each.

You don't have to have a return ticket booked to take out cover while you're overseas. One-way travel insurance enables you to access cover without a set end date, such as if you're moving temporarily.

You may need to take out specialist coverage if you're setting sail on a cruise. Fortunately, cruise insurance can cover emergency evacuation, cabin confinement and more.

Just because you're older doesn't mean travel insurance isn't still important. If you qualify for cover, seniors' travel insurance can offer greater peace of mind for included events while you're travelling.

Adding winter sports or ski cover to your policy can add protection against damage to your equipment, piste closure due to bad weather and activities such as back-country skiing, heliskiing and more.

Adventure sports

Looking to enjoy some adventure sports on holiday? An adventure sports pack can grant you cover for a range of activities, such as hiking, scuba diving and motorcycle or scooter riding.

Jetsetting with the whole clan in tow? Some insurers offer family travel insurance, which enables you to include yourself, your partner and your dependent children under one policy to help you save.

If you're travelling interstate or overseas with your partner (or simply another friend or family member), you may be able to access a discount by taking out a joint or duo travel insurance policy.

Why compare travel insurance with Savvy?

Reputable insurance partners, fast and convenient online process.

You can complete the quote, comparison and purchase process online through Savvy quickly and easily.

Competitive quote costs

Regardless of the type of insurance you’re looking for, we can help you compare between competitive quotes.

Frequently asked questions about Flight Centre travel insurance

Flight Centre provides cover for COVID-19-related costs through its international, domestic and inbound travel insurance policies. Depending on the type of cover you choose, you’ll be covered for overseas medical treatment, cancellation and a certain amount of emergency expenses if you’re required to self-isolate or arrange extra accommodation.

Submitting a claim online with Flight Centre is straightforward, with the insurer allowing you to lodge it through Cover-More’s portal. Once you’ve gathered your relevant documents (receipts, medical or police reports), you can scan them and upload them to the portal. You’ll also need to provide ample details of your claim. Once you’ve submitted them, Flight Centre says it can take up to ten working days for you to approve or decline your claim.

Unlike other types of travel costs, there’s no one-size-fits-all travel insurance price , with the cost of your quote determined by a range of variables, including:

• Your date of birth
• Your chosen destination
• The level of coverage you buy
• Any optional extras you need
• Pre-existing medical conditions you need to disclose
• The policy excess you choose
• The type of insurer and insurance policy you buy

Single-trip insurance only covers one trip, but annual multi-trip policies cover multiple trips over a year. A journey can last up to 60 days when it is covered by an annual multi-trip policy, like those provided by Flight Centre. On the other hand, one-way travel insurance policies provide coverage for holidays taken without a confirmed return flight. You can typically choose to extend your cover for an additional year under these policies.

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Is Flight Centre Travel Insurance Worth it?

• August 16, 2023
• Travel Tips

If you’re travelling overseas for a holiday , it’s a good idea to get Travel Insurance. Thinking about Flight Centre Travel Insurance? I took a look at their product and how it compares to other options available in Australia.

Who Provides Flight Centre Travel Insurance

When you order travel insurance through Flight Centre, the policy is provided by Cover More. Cover More is an Australian based Travel Insurance company and they currently provide cover for around 40% policies taken out in Australia.

Judging by online reviews and reddit reviews, Cover More seems to be a pretty good provider and they offer good service if something goes wrong and you need to make a claim or get assistance.

Is Flight Centre Insurance Travel Insurance Worth it?

I don’t believe that ordering Flight Centre travel insurance makes sense. I found I was able to get a similar policy on the Cover More website (Cover More provides the Flight Centre policies) for a cheaper price. So my tip is to just go direct to the source!

There isn’t anything particularly bad about Travel insurance from Flight Centre, but it is possible to get a similar product at a cheaper price.

Pros and Cons of Flight Centre Travel Insurance

Snow, cruise and moped cover available.

Flight Centre gives you the option to add extras to your policy. Many travel insurance providers won’t cover you for things like going on a Cruise or doing snow sports. You’ll need to pay a bit more to add these to your policy, but it is nice knowing you can be covered for these.

More Expensive

Flight Centre policies were around $50-$100 more expensive than the same (or very similar) policy found on the CoverMore website. Flight Centre is just a reseller and they make a commission when they sell Cover More policies. You can save yourself some money by going direct to Cover More.

Cancellation Protection Not Included By Default

Most comprehensive policies include Cancellation Protection. The cover on Flight Centre doesn’t include this by default and you’ll need to add it. So while the initial price of cover might seem competitive I found it was actually way more expensive than other travel insurance by the time I added Cancellation Protection.

Tip – Cancellation Protection usually only provides protection if you need to cancel for medical reasons or reasons outside of your control. You may be able to add an option to cancel for any reason with some providers and it’s not clear if you can do this with flight centre. Make sure you read the PDS before buying.

Convenience

If you’re booking an entire holiday through Flight Centre, you can add Travel Insurance as part of the booking. This might be more convenient for you.

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Visiting Australia? Consider Travel Insurance

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Table of Contents

Different types of travel insurance

Do you need travel insurance for australia, which credit cards offer australia travel insurance, other ways to get travel insurance, if you want to get travel insurance for australia.

Now open to tourists after two years of pandemic-related closures, Australia is back on many travelers’ wish lists, and for good reason. Whether you’re interested in surfing on the Gold Coast, taking a road trip through the Outback or diving along the Great Barrier Reef, there are a lot of options to consider. But with so many adventurous — and potentially dangerous — activities, you may also want to think about purchasing travel insurance.

Let’s take a look at the different types of travel insurance for Australia, which credit cards provide complimentary coverage and other ways you can acquire insurance for added peace of mind.

A must-have for many, travel insurance can help cover unexpected costs related to travel mishaps, medical incidents or evacuations. However, not all travel insurance is created equal. There are a variety of types available for every kind of situation, and you’ll need to do some research to understand what’s worth purchasing and what might not be necessary.

Here are some common types of travel insurance:

Trip cancellation insurance . Used to recoup costs when you cancel a trip due to something unanticipated, like a medical issue.

Trip interruption insurance . Reimburses you for travel costs when you need to cut a trip short and return home unexpectedly.

Baggage loss insurance . Provides reimbursement when your baggage is lost, damaged or stolen.

Emergency evacuation insurance . Covers costs related to evacuating you to a different location, either for medical or safety reasons.

Travel medical insurance . Used to cover medical costs while traveling, either as a primary or secondary insurer, depending on the type of coverage you purchase.

Cancel for Any Reason insurance . A supplemental insurance that provides partial reimbursement of nonrefundable travel costs when you cancel a trip for any reason.

Rental car insurance . Covers costs related to damage or repair of a rental vehicle. This can be especially useful when renting a car in another country.

Accidental death insurance. Similar to life insurance, this coverage provides payment to a person of your choosing in case of death while you’re traveling.

You may also want to consider finding insurance that covers COVID quarantine costs. Not all policies include this coverage, so you’ll want to be sure it’s included if it’s important to you.

» Learn more: The best travel insurance companies, according to Nerds

While it’s not required for entry, it may be a good idea. Travel insurance can come in useful just about anywhere, especially because it’s difficult to anticipate things like travel delays and accidents.

If you’re fairly confident about your travel plans, you may be comfortable with the insurance provided by your credit cards, though be aware that they may have lower limits than you’d like.

Otherwise, purchasing a travel insurance policy is always an option. Keep in mind that rates will vary according to your travel destination, dates of travel, ages and total trip cost.

» Learn more: What you need to know before shopping for travel insurance

Even if you’ve decided not to buy travel insurance, you may already have some coverage. Plenty of travel cards include some form of complimentary travel insurance, though the types — and limits — you receive will vary depending on which card you hold.

Many Chase credit cards offer primary rental car insurance, which will cover you in the event of an accident without needing to involve your personal auto insurance company. You’ll need to decline the rental car company’s coverage and pay with your eligible Chase card .

You can find trip delay insurance, emergency medical evacuation, lost baggage coverage and more among the different protections offered by these cards. Here are some of the more common travel cards that provide complimentary travel insurance.

Chase Sapphire Preferred® Card .

Chase Sapphire Reserve® .

The Platinum Card® from American Express . Terms apply.

Capital One Venture X Rewards Credit Card . (Benefits may change over time.)

United℠ Explorer Card .

You’ll want to read each card’s benefits guide very carefully before deciding which card to use. For example, both the The Platinum Card® from American Express and the Chase Sapphire Reserve® offer lost luggage insurance. Terms apply.

However, insurance from the The Platinum Card® from American Express only applies in the event that you’ve either paid for the full fare with your AmEx card or have redeemed your AmEx points for the flight. Using your card to pay the taxes and fees on an award flight you’ve booked elsewhere — such as redeeming Delta SkyMiles for your flight — does not mean that you’ll receive insurance coverage benefits. Terms apply.

This is in contrast to the Chase Sapphire Reserve® , whose lost luggage benefit is much more generous. In the event that your luggage is lost, you need only have paid the remainder of the charges for the flight after redeeming reward miles, points, coupons or other certificates. This means that charging just the taxes and fees on your card renders you eligible for benefits.

Aside from American Express and Chase cards, you may also want to consider the Capital One Venture X Rewards Credit Card .

Capital One’s offering includes a plethora of travel insurance benefits, including primary rental car insurance, travel accident insurance, trip cancellation and interruption insurance, lost luggage reimbursement, trip delay reimbursement, travel and emergency assistive services and more. Of course, in order to qualify for these benefits, you’ll need to have charged the trip to your card. Benefits may change over time.

» Learn more: The best credit cards with travel insurance

Even if your card provides complimentary travel insurance, you may also want to consider acquiring an additional policy — especially if you’re planning on some of the more adventurous activities you’ll find within Australia, such as camping in the Outback.

Health insurance benefits provided by credit cards such as the Chase Sapphire Reserve® max out at relatively low levels, which may mean you end up paying out of pocket in the event of an emergency.

If you’re looking for a supplemental policy, you’ll want to check quotes from a variety of providers. You can do this manually, but websites such as Squaremouth will compare multiple policies at once, making it much easier to peruse offerings. You can also filter your search according to the type of coverage you’d like.

» Learn more: Is travel insurance worth it?

Travel insurance can provide peace of mind to the wary traveler. Whether or not you’re interested in purchasing travel insurance, a variety of credit cards offer complimentary coverage for incidents such as trip delays, emergency medical care, rental car collisions and lost luggage.

Otherwise, you may want to consider buying an additional policy to ensure that you’re covered. If this is what you’re looking to do, make sure to acquire quotes from a variety of providers in order to find the best deal possible.

For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

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Best travel insurance in Australia April 2024

We analysed 50+ travel insurance policies so you don't have to – check out our shortlist or compare quotes to find the best travel insurance for you..

• Get an online quote in just a few minutes
• Free cover for dependent kids, under 21 travelling with you
• Optional add-on cover for your valuables

• Health members get 15% off
• Cheaper than average
• COVID cancellation

• Covers children up to age 25
• Kids travel for free
• COVID cover included

• Claim up to $5,000 for COVID cancellations
• Claim up to $50,000 for cancellation costs
• $7,500 rental car excess cover

In this guide

Compare quotes to find the best travel insurance for you

Get help finding the best travel insurance policies, why you can trust our research, great for value, great for covid cover, great for families, great for domestic travel, looking for the best travel insurance in australia, tips to find best travel insurance with covid cover, best travel insurance faqs.

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Our insurance specialists have gathered 300+ quotes for 50+ popular Australian travel insurance policies. We shortlisted 4 policies based on 2023 Finder Awards , customer reviews and expert analysis. Remember, there's no single best travel insurance policy that suits everyone's needs, since we all have different travel plans and needs.

Show summary

• Great for value: Southern Cross Travel Insurance
• Great for COVID cover: Medibank travel insurance
• Great for families: World2Cover
• Great for domestic travel: InsureandGo

Insurance plans analysed

PDS features analysed

Recent travelers surveyed

2.6 million

Quotes served since 2014

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Pros and cons

• It's affordable compared to other popular insurers including Cover-More and Allianz.
• Its PDS is much easier to understand compared to the other 28 other international policies we looked at.
• High customer ratings on Finder (4.16/5) and other popular review websites such as product review (4.7).
• Our awards data suggests Fast Cover and Medibank tend to be slightly cheaper.
• Customers rated Tick more highly in the Finder Customer Satisfaction Awards.
• $2,500 cap on cancellations is low and risky for expensive trips. For example, it's unlimited with Fast Cover.

How Southern Cross Travel Insurance compares

*Example quote based on a single 40-year-old travelling to Bali for 2 weeks. Comprehensive policies. Data collected in October 2023.

Why we picked it

SCTI has one of the best claims experiences and an easy-to-read PDS. It's not just us that thinks so. It earned a finalist spot for General Insurance Claims Team of the Year at The International Travel & Health Insurance Journal Awards and won the Best Plain English Legal Document at the most recent Plain Language Awards.

SCTI also received a mere 3 complaints to the Australian Financial Complaints Authority (AFCA) in the latest period. By comparison, Mitsui, which underwrites insurers including InsureandGo, received 47. Very large insurers such as Zurich and AWP (Allianz) received 325 and 95.

It's also consistently good value. On average, it's one of cheapest comprehensive travel insurers, according to our 2023 Finder Awards research. Out of 28 policies, only Fast Cover and Medibank were marginally cheaper.

The majority of comprehensive travel insurance policies cover COVID now but Medibank is a standout. Its $10,000 limit for COVID related trip cancellations is double the majority of insurers. Considering that 42% of Australians spend an average of $6,765 on holidays , Medibank is a safe choice. It also has a helpline that lets you chat to a doctor at any time.

• $10,000 cap for COVID cancellation costs and unlimited medical expenses.
• It's cheap – $233 less than average, according to 300+ quotes we gathered.
• 15% discount for health members (making it the cheapest out of 28 policies).
• ahm and Travel Insurance Saver also cover up to $10,000 for cancellations.
• Only Medibank and ahm health members can access discount.
• $15,000 cap for luggage. SCTI and Cover-More have a $25,000 cap.

How Medibank Travel Insurance compares

Out of 19 comprehensive travel insurance policies, Medibank was one of three to come with a $10,000 cap on COVID related cancellations. ahm and Travel Insurance Saver also cover COVID related cancellations. However, Medibank has a higher Finder Score.

Additionally, our research showed a Medibank international policy cost $353 on average for a 2-week trip overseas. That's $233 cheaper than average, according to our research of 28 policies. It's even cheaper if you're a Medibank or ahm member. It could knock $53 off a $353 policy.

World2Cover lets kids under 25 travel for free, so long as they're financially dependent on you. Most insurers including Cover-More and Southern Cross stop offering free cover when your children turn 20. It has a 9.4 Finder Score and out of the 50+ Product Disclosure Statements I looked at, it was one of the easiest to understand.

• Can cover kids up to the age of 25
• Up to $3,500 Covid cancellation cover per person – that's more than SCTI and Cover-More
• Unlimited cancellation cover
• Its underwriter received 43 complaints to AFCA – 21 more than Chubb and 40 more than SCTI (similar sized insurers)
• $5,000 rental car excess is lower than some e.g. Southern Cross ($10,000) and Allianz ($6,000)

How World2Cover Travel Insurance compares

*Example quote based on two 40-year-olds travelling to Bali for 2 weeks with 3 children aged 14, 12 and 7. Comprehensive policies selected. Data collected in October 2023.

Out of 20 travel insurers, World2Cover was one of the only brands to cover children up to the age of 25. It also doesn't have a limit on how many dependents can travel for free. Allianz can also cover kids on a family policy. However, it typically cost more in our research.

• It's very cheap. Out of 23 insurers, it's $180+ less than average.
• Get 10% off your travel insurance policy, using the code Finder10.
• Up to $7,500 towards car rental excess cover. That's $2,500 better than most.
• We found its PDS can be confusing and hard to understand.
• Cover-More, Fast Cover and SCTI also offer reasonably priced domestic policies.
• You absolutely need to read the PDS beforehand. There are lots of conditions attached to every benefit.

How InsureandGo Travel Insurance compares

*Example quote based on a single 40-year-old travelling in Australia for 1 week. All are domestic policies. Data collected in October 2023.

It's competitively-priced and won Finder's 2023 Best Domestic Travel Insurance Award. We looked at 23 domestic travel insurance policies as part of the awards and scored the same 14 features for every policy. These benefits included COVID rearrangement costs, theft or damage to luggage and rental car excess cover.

InsureandGo scored highly for a number of benefits including rental car excess cover, COVID cover, cancellation cover and luggage cover. You get up to $50,000 for cancellations, $25,000 for travel delays, $8,000 for lost luggage, $5,000 for COVID cancellation and rearrangement costs and $7,500 for rental car excess cover.

Similarly, it's good if you plan to rent a car while you're away. InsureandGo's top policy will cover the rental car excess for up to $7,500 if your car is damaged, stolen or involved in an accident. The average is $5,000. This sometimes isn't enough to cover the excess rental car companies charge.

It is also cheaper on average. Overall, it ranked in first place.

Top 5 policies in travel insurance – domestic

• InsureandGo Gold Domestic
• Australia Post Domestic Travel Insurance
• Cover-More Domestic Comprehensive Travel Insurance
• NRMA Domestic Comprehensive Travel Insurance
• Southern Cross Domestic Travel Insurance

Its main drawback is its Product Disclosure Statement which contains lots of conditions and could leave room for instances where you won't be covered. For example, it can cover cancelling your trip before departure but only for a specific number of reasons. These include: " your unforeseeable death, injury or illness; you have to go to court to be a witness or be on a jury (but not as an expert witness); there is an accident involving a vehicle you were planning to travel in, which happens within seven days before the date you planned to leave and means you cannot use the vehicle (This only applies to self-drive holidays). "

Keep in mind: there's no single best travel insurance policy that suits everyone, since we all have different travel plans and needs.

Over 2 million left Australian shores in December 2023, according to the Australian Bureau of Statistics . That's an annual increase of 500,000+ people.

To help you figure out what travel insurance company is the best in 2023, we asked over 1,200 Australians for their opinion and got our insurance experts to rate some of Australia's well-known brands.

Tom's trip to the UK

I've got family in the UK, so I've travelled there a few times over the last decade. The UK has reciprocal healthcare arrangements with Australian citizens but it's no help with cancellations or lost luggage, specifically due to COVID, which we've had issues with in the past. Luckily, our travel insurance policy covered us.

Most travel insurers offer COVID cover now and most will cover you for similar COVID-related travel expenses . However, there are still some things you can do to make sure you're getting the right policy for you:

Take out cover for all travellers

Whether you're travelling with your partner or the whole family, make sure that you add them to the insurance policy. That way, if someone catches COVID but you don't, you'll still be covered for expenses.

Get a policy as soon as you book your trip

That way, you're covered if you get sick and need to cancel. A few insurers including Cover-More and Easy Travel Insurance also won't accept COVID-related claims within 21 days of your trip, so make sure you take out cover at least 3 weeks before you jet off.

Check the exclusions

It can be tedious but make sure you give the exclusions in the PDS a read before you buy. For example, you won't be covered for costs related to border closures. It means that you might be out of pocket for prepaid accommodation or booked airline tickets if the government of that country imposes a lockdown.

Jillian, Kerry and Tyson travelled from Sydney to Dallas. 10 days in, Tyson (Jillian's son) caught COVID, a day before the family was supposed to leave for a ski trip in Colorado. As a result, they had to rearrange their travel plans.

Unfortunately, Jillian got COVID later and the family had to send Tyson and Kerry home to Sydney, while Jillian stayed another 4 days until she tested negative. She then rebooked her trip home.

Their insurer, Southern Cross Travel Insurance , covered just under $3,000 in costs . The family paid a $500 excess to claim on 2 events.

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Why you can trust Finder's travel insurance experts

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What's the best travel insurance with covid cover.

All the top picks we've selected come with COVID cover but Fast Cover goes a little further than most. Like many other insurers, it can help pay for COVID-related medical expenses, cancellation costs and additional accommodation. It can also cover childcare costs and medical evacuation.

How far in advance should I buy travel insurance?

It's worth getting travel insurance as soon as you book your trip. That way, you're covered straight away. If something happens – say you get sick or your flight is cancelled or delayed – you're covered.

Is it best to get a single trip or annual policy?

Single trip policies may be best if you don't plan on travelling much over the next year or, if you're going on a long trip ( annual policies cap the length you're allowed to travel per trip – typically 30, 45 or 60 days).

Annual (or multi-trip) policies may be better if you're a jet-setter who intends to travel several times a year. Generally speaking, an annual policy may work out cheaper than paying for 4 single-trip policies in a year.

But be aware, annual plans have been a little harder to come by since the pandemic.

What's considered a pre-existing condition for travel insurance?

Essentially, a pre-existing condition is any medical condition you've been diagnosed with, in a specified time period, prior to taking out cover. Such conditions include heart problems, high blood pressure and diabetes.

What's the best travel insurance for Bali?

There have been several flight cancellations and delays to Bali recently. Most travel insurance polices can reimburse you for flight cancellations. However, it's worth going with an insurer that will also cover additional travel expenses such as accommodation and pre-booked excursions. It can be very frustrating if something happens but if the cancellation is due to circumstances out of your control, your insurer is likely to cover you.

What's the best travel insurance for the US?

The US has a notoriously expensive healthcare system so it's worth getting a travel insurance policy that comes with unlimited medical expenses cover at the very least. Fortunately, most comprehensive policies offer this. Other important medical-related expenses worth considering are:

• Hospital cash allowance. An amount you'll be given per day if you're hospitalised to pay for additional expenses.
• Resumption of journey. This can help pay you to get home if you're very sick.

Gary Ross Hunter

Gary Ross Hunter is an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146).

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International Basic

Essential cover designed for Australian travellers on a budget.

Pre-trip cover if you're diagnosed with COVID-19

On-trip cover if you're diagnosed with COVID-19^##

Unlimited~ overseas emergency medical expenses^

Up to $5,000 luggage cover

Existing medical conditions cover available

Optional cancellation cover

Single Trip policies

Annual Multi-Trip policies^

Rental vehicle insurance excess

International Comprehensive

Extensive cover and benefit limits to provide extra financial protection.

Pre-trip cover if you're diagnosed with COVID-19#

On-trip cover if you’re diagnosed with COVID-19 while travelling^##

Up to $15,000 luggage cover*

Optional cancellation cover with Cancellation Extensions

Single Trip or Annual Multi-Trip^^ policies

Rental vehicle comprehensive cover

International Comprehensive +

Everything our Comprehensive Plan includes and more + higher benefit limits.

Pre-trip cover if you’re diagnosed with COVID-19 before travelling#

Up to $25,000 luggage cover*

Business trip benefits

* Item limits apply.

~ Cover will not exceed 12 months from onset of the illness, condition, or injury.

^ For cruise-related expenses, Cruise Cover must be included in the policy. There is no cover for cabin confinement related to COVID-19.

^^ Policy availability subject to age, trip duration and area of travel. Policies may not be available to all travellers.

# Up to $5,000 per policy (or the amount chosen if this is less) applies to International Comprehensive Plan and Comprehensive+ Plan policyholders with Amendment or Cancellation Costs cover included. You must be diagnosed with COVID-19 and certified by a qualified medical practitioner as being not fit to travel for cover to apply.

## Up to $5,000 per policy (or the amount chosen if this is less) applies per policy for policyholders with Amendment or Cancellation Costs cover included. You must be diagnosed with COVID-19 and certified by a qualified medical practitioner as being not fit to travel for cover to apply. A special excess applies.

Searching for COVID-19 cover?

To help you explore the world with confidence, our travel insurance provides cover for COVID-19-related:

Overseas medical costs*~#

Amendment and cancellation costs*^

Additional expenses*#^

*Limits, sub-limits, conditions, and exclusions apply.

~Medical cover will not exceed 12 months from onset.

#Cover for medical costs related to COVID-19 is not available on our Domestic Plans.

^A special excess will apply.

Holiday hasn't  gone to plan?

You can submit a Cover-More travel insurance claim online at any time – and from anywhere.

Get emergency support, fast. We're here 24/7.

When adventure awaits... we can help provide cover.

Setting sail for two or more nights? You'll need to let us know and Cruise Cover will be added to your policy.

Snow Sports

Hitting the slopes? Consider protecting your winter getaway with one of our two levels of Snow Sports Cover.

Adventure Activities

Planning on engaging in extreme activities? We've got two additional Adventure Activities Cover options for you.

Motorcycle & Moped

Want to take to the road on two wheels? See if one of our Motorcycle/Moped Riding Cover options is right for your trip.

We're by your side when you need us most

We've been protecting Australian travellers for over 35 years. Read our customers' Cover-More travel insurance reviews to discover how our expert team provides exceptional care during uncertain times.

Mosquito bite in Bali

Shannon was bitten by a mosquito in Bali, which caused Dengue Fever.

"Cover-More were absolutely fantastic. I wasn't responding well to medical treatment, so they flew in a specialist from Singapore to accompany me all the way home. I'm so glad I had Cover-More travel insurance."

Boat crash in Thailand

Natalie was involved in a speedboat crash in Thailand, which resulted in a fractured pelvis and a brain haemorrhage.

"Luckily I had Cover-More insurance. They took care of everything and made sure we had the best medical treatment available."

Accidental fall in Poland

Irene was visiting family in Poland when she had a fall, which resulted in a bad fracture and extensive medical costs.

"Amazing. I can't praise them highly enough. Wonderful, wonderful people... Nobody should travel without insurance."

Protect your trip with us - get a free travel insurance quote now.

How can we help you travel smarter.

Whether you’re a seasoned traveller or a first-timer, we’re here to help you feel empowered to travel further, safely.

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7 ways COVID-19 has changed the way we travel

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Planning a ski trip at home or abroad? Don't depart without reading our expert advice.

Got a question about travel insurance? We're here to help

What is travel insurance.

Travel insurance is a specific type of insurance that helps cover several costs and disruptions when travelling both domestically and overseas. Levels of cover differ per plan; however, travel insurance typically protects against trip cancellation, delays, lost luggage and personal belongings, overseas medical expenses and repatriation, and personal liability.

Most travel insurance providers offer single or multi-trip policies, which can cover multiple countries within a specific timeframe. Things like the destination, length of trip, optional additional cover for specific activities and pre-existing medical conditions all help determine the cost of a travel insurance policy.

How much does travel insurance cost?

The cost of a travel insurance policy varies from traveller to traveller because various factors affect the amount payable.

At Cover-More, we consider a number of factors when calculating the total amount payable. The following is a guide on these key factors, how they combine and how they may impact the assessment of risk and therefore the premium paid:

• Area: higher risk areas cost more.
• Departure date and trip duration: the longer the period until you depart and the longer your trip duration, the higher the cost may be.
• Age: higher risk age groups cost more.
• Plan: International Comprehensive+, which provides more cover, costs more than International Comprehensive or Domestic.
• Excess: the higher the excess the lower the cost.
• Cruise cover: additional premium applies.
• Cancellation cover: on some policies you can choose your own level of cancellation cover. The more cancellation cover you require, the higher the cost may be.
• Adding cover for Existing Medical Conditions and pregnancy (where available): additional premium may apply if a medical assessment is completed and cover is accepted by us.
• Options to vary cover (where available): additional premium applies.

While a cheaper policy cost upfront may seem appealing, always read the Product Disclosure Statement to ensure your needs are adequately covered should an incident occur.

How does travel insurance work?

Travel insurance protects you when travelling domestically or internationally by providing coverage against unforeseen circumstances that may impact your travel plans. By purchasing travel insurance with cancellation cover prior to departure, your policy can help by providing cover for the costs of trip cancellations should you no longer be able to travel, as well as the costs of overseas medical treatment, lost passports, and personal items while you’re travelling.

The customer usually pays for these costs upfront, before being reimbursed by the travel insurer upon claim approval. To approve a claim, travel insurers require documentation such as medical reports, itemised medical bills or police reports to confirm the incident occurred.

However, at Cover-More, if our customer becomes ill overseas, they can also contact our 24-Hour Emergency Assistance team for support and to seek approval for expensive medical bills to be paid directly by us to the medical care provider/s instead.

Always read the Product Disclosure Statement before purchasing a travel insurance policy to ensure it provides adequate coverage for your circumstances.

What does – and doesn’t – travel insurance cover?

Unfortunately, travel insurance can’t cover absolutely everything. This highlights the importance for travellers to read the  Product Disclosure Statement  before purchasing to avoid becoming frustrated if claims are unsuccessful. It will contain details on the situations you likely won’t be covered in, including cancellation, pre-existing medical conditions, theft or loss of belongings, adventure sports, COVID-19 scenarios and more.

For full details of the exclusions within our Cover-More travel insurance plans, consult the  Product Disclosure Statement  .

When is the best time to purchase travel insurance?

The best time to purchase travel insurance is as soon as a trip is booked, as this can increase protection. When purchased ahead of time, a Cover-More customer can cancel their travel insurance policy for a full refund within the 21-day cooling-off period. If the policy is purchased before departing on the trip, claims for rearrangements and cancellations caused by unforeseen circumstances can also be made where cancellation cover is added to the policy.

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You will receive a welcome email shortly, australia's best travel insurance for april 2024.

Whether in 2024 you’re planning a resort holiday in Fiji, voyaging on a cruise , or hopping on a plane to Europe , it’s important to consider packing travel insurance .

But how could you go about finding the best policy? What features and perks could your holiday need, and which providers stand out for amazing coverage? 

That’s where the Mozo Experts Choice Travel Insurance Awards come in. 

Every year, Mozo’s expert judges compare dozens of travel insurance providers to see which ones fly above and beyond in terms of quality and value. Providers offering the best coverage take home a Mozo Experts Choice Travel Insurance^ win. 

“Finding a policy may be a bit daunting, especially when policy features and costs can change depending on where you’re going and what you’re doing,” says Mozo Experts Choice Awards, Judge Peter Marshall. 

“We wanted to examine everything across a range of holidays, head-to-head, to help Australians find the best value cover, and award those providers offering the best travel insurance.”

So without further ado, here are the winners crowned in 2024, along with some of the latest deals for this month highlighted by our editor's – and some expert tips on how you could find the best policy for your trip.

Expert recommendations: Mozo Experts Choice Award-winning best travel insurance policies

Each year, the Mozo Experts Choice Awards recognise travel insurance providers for having the most outstanding performance to suit the needs of different types of travellers. 

Categories include Exceptional Value and Exceptional Quality for various policy types, from comprehensive, multi-trip, cruise, ski, and basic coverage. 

Policies ranked highly for their quality are those that boast the most generous coverage (i.e. comprehensive travel insurance). Policies with great value offer a minimum level of coverage for the lowest price. 

Our expert judges look at many factors when evaluating a travel insurance policy for an award, especially:

• Price , including any excesses and limits, and how premiums vary based on the holiday.
• Coverage , including benefits and exclusions.

The insurance company with the most standout wins for both quality and value will receive the prestigious Travel Insurance Company of the Year ^ award.

Judges also compare how well a policy travels for different popular destinations and kinds of trips so we can nail down the best picks for as many types of holidays as possible.

Check out the Mozo Experts Choice Travel Awards^ methodology report for 2024 to see how judges made their choices.

As always, every travel insurance policy will have its terms and conditions laid out in the product disclosure statement (PDS). Be sure to read the PDS properly and thoroughly before signing up!

• Freely - International Travel Insurance
• Customisable, flexible coverage through the Freely app
• 10% off with a Mozo exclusive discount

Why it won:  For those looking for sheer convenience, it’s hard to beat Freely’s all-in-one travel app. Customise this flexible policy by adding or taking away extras and coverage as you need it to suit your holiday. Friends suddenly invite you whitewater rafting? Add adventure sports cover (with conditions). Optional extras include gadgets, snow sports, cruise, motorcycle cover, and more. For a limited time, you could also nab 10% off your policy with the Promo Code “MOZO10” (T&Cs). Freely's travel insurance policies won two Mozo Experts Choice Travel Insurance Awards^ in 2024.

• Zoom Comprehensive Travel Insurance
• Unlimited 24/7 emergency assistance
• Optional extras for car rental or sports activities (T&Cs)

Why it won:  Zoom’s Comprehensive Travel Insurance provides 24/7 emergency assistance to help protect you from unexpected events on your holiday. It also covers you for medical emergencies, trip cancellation, lost luggage, family emergencies and even more. Zoom picked up an award for Exceptional Value Essential Travel Insurance making it a a great choice for travellers looking for a great value package.  Add optional cover for extras such as Rental Vehicle Excess if you are hiring a car or a Sports Activities Pack if you’re feeling adventurous.

• Travel Insurance Company of the Year - World2Cover
• Multiple Mozo Experts Choice Awards^ winner in 2024
• Unlimited emergency, cancellation, and medical cover (T&Cs)

Why it won: World2Cover’s comprehensive Top policy picked up wins for both Exceptional Value and Exceptional Quality Travel Insurance for the second year in a row, making it the obvious candidate for this prestigious crown. With unlimited emergency, cancellation, and medical cover (with conditions), World2Cover makes an extremely competitive choice for travellers hunting the most inclusions for the best value. 

Standout perks include coverage for 38 pre-existing conditions (including migraines and sleep apnea), rental car excesses, and up to $2,000 for overseas dental treatment (all with T&Cs). Plus, many amateur and outdoor sports, like bungee jumping, can be covered at no extra cost (T&Cs).

• Southern Cross Travel Insurance - International Comprehensive Family
• Unlimited medical and evacuation cover (T&Cs)
• Optional extras for snow sports and motorcycle cover (T&Cs)

Why it won:  Whether travelling alone or with your family, this single-trip comprehensive insurance policy aims to please with some great standard features. Unlimited medical and evacuation cover headline the policy, and you have the option to increase cancellation to unlimited (though this will add to your premium). Travelling solo overseas for less than two days? Southern Cross claims your premium could cost less than a meal. Unfortunately, pre-existing conditions aren’t automatically included, but you can apply to have them added with a medical assessment for an additional premium (with conditions). Southern Cross Travel Insurance also won two Mozo Experts Choice Travel Insurance Awards^ in 2024.

• Travel Insurance Saver - Bare Essentials
• Unlimited overseas medical coverage (T&Cs)
• Up to $2,500 emergency cancellation and $2,000 lost luggage and effects coverage (T&Cs)

Why it won: Underwritten by NIB, this impressive essentials policy performed well in terms of Exceptional Value ^.

While limits apply, eligible expenses you could claim under this policy include emergency cancellation, lost luggage , and replacement passport and travel documents coverage (T&Cs).

• Cover-More - International Comprehensive+
• Multiple Mozo Experts Choice Award^ winner in 2024
• On- and pre-trip cover if you’re diagnosed with COVID-19 (T&Cs)

Why it won: This ultra-comprehensive policy impressed judges enough to nab the same two wins in 2023 and 2024 – one for Exceptional Quality and another for Exceptional Quality Annual Multi-Trip. 

With generous coverage for a range of misadventures, including pre and on-trip COVID cover, up to $25,000 for lost or stolen luggage, unlimited overseas medical expenses, and special business trip benefits, Cover-More packs a punch for the holidays (T&Cs). You can also tailor your policy with optional extras like the Cancellations Extensions add-on to extend your coverage.

Editor’s Picks: Top travel insurance policies for April 2024

Jump to our top picks, fast cover - comprehensive policy, australia post comprehensive travel insurance, australia post - comprehensive travel insurance, flight centre - international plus single trip, racv - comprehensive travel insurance.

• Generous and flexible optional extras
• 43 pre-existing conditions automatically included (T&Cs)

Editor’s Pick: Looking for a solid all-rounder with amazing medical and COVID-19 benefits? Fast Cover’s comprehensive travel insurance policy makes a compelling option. Customers can select their cover based on region, activities, trip duration, and a host of optional extras like cruise, motorcycle, adventure, and rental vehicle excess insurance to tailor their plans for their holiday needs. Got any pre-existing medical conditions? Fast Cover offers cover for many pre-existing medical conditions, you just need complete a simple medical screening during the application process.

The comprehensive policy includes unlimited medical and cancellation cover, with unlimited medical cover if you’re diagnosed with COVID-19 and a 5,000 limit for cancellation fees if you contract the virus and need to pull out of a leg of your journey. Keep in mind sub-limits, exclusions, and conditions apply, so make sure to read the PDS before signing up.

• 24/7 emergency support
• Get a quote in minutes

Editor’s Pick:  If you’re looking for cover from a name you can trust, Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). You can also get optional extras like cover for existing medical conditions and winter sports to tailor cover to your needs. Plus, you can also reduce your premium with your choice of excess.

Customer favourites: Best travel insurance from Mozo People’s Choice Awards

Expert recommendations are amazing, but what do real travellers think is the best insurance? Thankfully, the 2023 Mozo People’s Choice Awards have landed.

Mozo asked 836 of your fellow Australians which travel insurance providers they rate highly across a range of categories, from customer satisfaction and service to trustworthiness, sign-up and claims experiences, and whether they’d recommend them to a friend.

Winners were then given a Mozo People’s Choice Award, making them some of the best providers around (and in the air).

Compare winners from the latest awards below.

• Five Mozo People’s Choice Awards for 2023
• Flexible excess

Why it won: Sending yourself overseas? Australia Post has developed a first-class comprehensive international travel insurance policy that took home five Mozo People’s Choice wins in 2023. Aussies rated this provider highly for customer satisfaction and service, as well as easy sign-up experience and Most Recommended. And no wonder: Australia Post reckons you can get a quote in minutes. Tailor your policy by choosing your excess and level of coverage; the comprehensive plan comes with unlimited overseas medical and additional emergency expenses coverage, as well as benefits like money to resume your trip if cancelled for eligible reasons (T&Cs apply).

• Two Mozo People’s Choice Awards for 2023
• Automatically included adventure activities (T&Cs)

Why it won: Flight Centre has long been in the plane ticket game, but did you know you can also take out comprehensive international travel insurance through it? With two 2023 Mozo People’s Choice Awards for Sign-up Experience and Most Recommended, there’s plenty to check out before checking your luggage with Flight Centre. The International Plus Single-Trip policy includes unlimited overseas medical and emergency expenses coverage and handy benefits like automatic adventure activities coverage for certain activities and the ability to increase sub-limits for certain belongings and rental car excess (with conditions).

• Domestic pet cover (T&Cs)

Why it won: Voted both Highly Trusted and Most Recommended at the 2023 Mozo People’s Choice Awards , RACV flies high with this excellent option for comprehensive coverage. Benefits include unlimited overseas medical, emergency expenses, and cancellation covers, plus line items for luggage, travel documents, and even domestic pet cover (conditions and limits apply).

More best travel insurance winners

Here’s the full list of winners for the Mozo Experts Choice Travel Insurance Awards^ for 2024, broken down by category. 

BEST VALUE TRAVEL INSURANCE

If your travel budget is tight, weighing up the value you’re getting in a policy is crucial. This year, Mozo’s expert judges wanted to highlight great value plans to make the comparison process easier.

From medical-only and essentials cover to more comprehensive and annual multi-trip policies, these providers offered a required set of inclusions at the best prices. 

• Exceptional Medical Only coverage winners simply needed to have unlimited emergency overseas medical cover, including unlimited COVID-19 medical cover. 
• Essential coverage winners needed to have at least $2,000 coverage per traveller for personal items and $2,500 cancellation coverage, plus unlimited medical coverage. 
• Comprehensive, ski, cruise, and annual multi-trip coverage winners needed at least $7,500 of luggage cover per person, plus $15,000 cancellation cover per adult. Policies must also have unlimited COVID-19 coverage and at least $2,500 each for additional expenses and cancellations. Multi-trip policies were also assessed for a single traveller jet-setting for 30-day trips in a 12-month period.

Mozo’s expert judges also assessed some providers based on the value they offer vacation activities like snow sports or cruise travel . 

Check out the winners below.

Exceptional Value Medical Only Travel Insurance

These policies were the best value medical-only travel policies, based on the judges’ criteria.

• Australia Post – Basic policy
• Southern Cross Travel Insurance – International Medical Only policy

Exceptional Value Essential Travel Insurance

Want a little more coverage, such as lost luggage, on top of medical cover? Our expert judges thought these policies were winners.

• Freely – International Travel Insurance policy
• Tick Travel Insurance – Standard policy
• Travel Insurance Saver – Bare Essentials policy
• Travel Protect – Explorer policy
• WAS Insurance – Discovery Ultimate policy
• Zoom – Standard policy

Exceptional Value Comprehensive Travel Insurance

If you’re after the most coverage for the best value, these comprehensive policies are worth a look!

• Chubb Australia – Prestige Single Trip policy
• InsuranceandGo – Gold policy
• Tick Travel Insurance – Top policy
• World2Cover – Top policy

Exceptional Value Annual Multi-Trip Travel Insurance

Heading to a few destinations in 2024? These multi-trip policies nabbed best value crowns.

• ahm – Annual Multi-Trip policy
• Medibank – Annual Multi-Trip policy
• NRMA – Comprehensive Annual Multi-Trip policy
• Qantas – Annual Multi-Trip policy
• Southern Cross Travel Insurance – Multi-Trip policy

Exceptional Value Cruise Travel Insurance

Cruisin’ should be breezy! Mozo’s expert judges thought these winners earned their best value cruise wins. 

• AllClear – Gold Plus
• Chubb Australia – Prestige Single Trip
• Qantas – International Comprehensive policy
• World Nomads – Explorer Plan

Exceptional Value Ski Travel Insurance

Hittin’ the slopes? Mozo's expert judges say these policies shouldn’t hit the wallet. 

• Medibank – Single Trip policy

BEST QUALITY TRAVEL INSURANCE

Some travellers want the best possible insurance, no matter the cost. That’s why Mozo’s expert judges analysed policies with the broadest and most generous cover for the Exceptional Quality travel insurance awards for comprehensive and multi-trip policies.

Exceptional Quality Travel Insurance

• Cover-More – International Comprehensive+ policy
• Flight Centre – YourCover Plus policy
• Kogan – International Plus policy
• NRMA – Comprehensive Plan policy
• RAA – Premium policy policy
• RAC – Comprehensive policy
• RACQ – Premium policy
• RACT – Comprehensive policy
• RACV – Comprehensive policy
• Webjet – Top policy

Exceptional Quality Annual Multi-Trip Travel Insurance

• Cover-More – Multi-Trip International Comprehensive+ policy
• Webjet – Travel Safe Plus policy

What travel insurance do I need?

When finding the best travel insurance policy for yourself, it’s important to compare as many different policies as possible. But what if you’re not sure where to start? Let’s break down the tiers and types of travel insurance on offer. 

Travel insurance policies vary based on where you’re going and for how long. For example:

• Domestic travel insurance can be great if you’re just exploring Australia.
• International travel insurance can be great for a once-off trip abroad.
• Multi-trip travel insurance can be great if you’re making more than one trip, locally or abroad (usually within the same year).

Once you’ve picked the kind of travel insurance you’re after, providers will usually offer multiple tiers (or levels) of coverage, such as medical only, essentials, or comprehensive insurance.

You may also be able to get complimentary credit card travel insurance , which comes as a perk of your credit card.

Travel insurance policies can also include optional extras that tailor your coverage for specific holidays, like backpacker travel insurance or senior travel insurance .

Many clues can point to a travel insurance policy ranking among the best – exceptional price, excellent coverage, and a thumbs-up from fellow Aussie travellers . But the best indicator that a policy rocks? It’s the best for you. 

When comparing travel insurance policies, assess them like you’re giving out your own award: the win of your business! Read through the PDS, send for quotes, and ask yourself questions like:

• Does this policy cover my holiday needs?
• Is this within a price range I’m happy with? ( Cheap travel insurance has trade-offs). 
• Would I feel comfortable working with this provider when the worst happens?

If the answer is ‘yes’, you could be on to a winner.

Other considerations are important, too, however, especially the nitty-gritty details. For example:

• Do you have to meet any terms and conditions before they settle your travel claim ? 
• Is there an excess to pay? 
• Are there any other perks, too, like frequent flyer points? 
• Do you have pre-existing conditions that could impact your coverage? 

Because every situation is different, not every travel insurance policy is the best for everyone. Some people want an affordable price, while others want the most coverage, no matter the price. 

Comparing what’s on offer can help you determine which travel insurances offer you the best value and quality for your holiday.

FAQs about travel insurance

While not mandatory in Australia, travel insurance can be a useful financial tool to have in your back pocket. The right level of coverage could help your finances weather all kinds of unexpected emergencies, from medical treatment to flight cancellations.

Some overseas destinations have made basic travel insurance mandatory for entry at the border (usually to cover the costs associated with treating COVID-19). 

The best travel insurance coverage for you will depend on your needs and holiday. For instance, if you’re a relatively low-risk traveller who can pay for unexpected costs like flight cancellations or lost luggage out-of-pocket, a basic or essentials-only travel insurance policy could suit you. 

However, if you’re looking for the most protection possible, or you’re doing adventurous travel activities like skiing, comprehensive travel insurance might be a better option. Comparing multiple policies can give you an idea of the coverage and value available to your situation.

Travel insurance prices depend on the policy, provider, excess, level of coverage, and destination you choose. Your price may also vary if you’ve included optional extras or expanded your limits for personal items like an expensive smartphone or to cover a pre-existing medical condition. 

Mozo found the average cost for different travel insurance policies ranges from roughly $90 to well over $1,000, depending on the needs of the trip. Most settled between $200 - $400.

Forgetting to buy travel insurance before leaving  can be inconvenient, but there are options. Some policies may not cover trips already in progress: read the product disclosure statement (PDS) and get quotes to see what benefits, costs, and exclusions you could get. 

If you have a credit card, it’s also worthwhile investigating to see if you can get free travel insurance through your credit card company. Many will have activation requirements, like proving you’ve paid a certain amount of travel costs with your card.

Compare international travel insurance policies below.

Compare international travel insurance - last updated 30 April 2024

Mozo experts choice awards won:

• Exceptional Value Ski Travel Insurance - 2024
• Exceptional Value Essential Travel Insurance - 2024
• Exceptional Value Comprehensive Travel Insurance - 2024

International Travel Insurance

Covid medical cover, covid cancellation cover, overseas hospital, cancellation cover.

Get protection in a few simple steps with Freely travel insurance all in the palm of your hand. Freely Travel offers 24/7 emergency and medical support, 24/7 customer service. Plus, you can tailor your policy so you only pay for what you need, and adapt your cover in near real time. Add-ons such as car rental excess, snow sports or other activities also available. Receive 10% off your travel insurance policy with promo code: MOZO10. T&Cs apply, go to site for full detail.

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Comprehensive

Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.

Be prepared for the unexpected on your adventures with Butter Travel Insurance. Emergency medical and hospital cover. COVID-19, accident and personal liability cover. Optional trip cancellation & interruption cover. Customise your cover with added extras like Motorcycle and ski cover (T&Cs apply).

Backed by the NIB, one of Australia’s largest travel insurance providers, Travel Insurance Saver brings you peace of mind on your travels. Compare three tiers of insurance cover, featuring benefits like 24 hour emergency assistance, emergency medical cover, luggage cover, cancellation cover and more.

• Exceptional Value Annual Multi-Trip Travel Insurance - 2024

International Comprehensive Single

Enjoy the security of single trip cover on your next holiday with Southern Cross Travel Insurance. Get 24 hour emergency assistance, cover for cancelling or changing your journey before you leave, protection for lost, stolen or damaged goods as well as cover to replace lost or stolen cash, banks or travel documents. Be in to win 1 of 5 $1,000 cash prizes! T&Cs Apply. Offer ends 30 September 2023.

^See information about the Mozo Experts Choice Travel Insurance Awards

Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.

While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.

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Our goal at Mozo is to help you make smart financial decisions and our award-winning comparison tools and services are provided free of charge. As a marketplace business, we do earn money from advertising and this page features products with Go To Site links and/or other paid links where the provider pays us a fee if you go to their site from ours, or you take out a product with them. You do not pay any extra for using our service.

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Important information on terms, conditions and sub-limits

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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If you're going overseas, travel insurance is just as essential as your passport. Use our free comparison tool to narrow down international single trip and annual multi-trip policies from 27 insurers, offering cover for COVID-19, existing medical conditions, car rental and more.

Travel insurance is a portable version of health, home, contents, life, public liability, and car rental excess insurance all packaged in one to take on holidays with you. But with all those insurances piled into one product, navigating your way through the terms and conditions to find the loopholes can be very challenging.

Use our travel insurance comparison to narrow down your options and make sure you're getting the best cover for your needs when on holiday.

List of brands we tested in this review.

• Battleface 2
• Cover-More 5
• FastCover 4
• Flight Centre 4
• Go Insurance 4
• InsureandGo 3
• Southern Cross Travel Insurance (SCTI) 3
• Tick Travel Insurance 4
• Travel Insurance Direct 3
• Virgin Australia 5
• WAS Insurance 2
• World Nomads 2
• World2Cover 4

The average cost of the policy compared to other policies of the same type (single trip or annual multi-trip). One $ sign is the cheapest through to five $$$$$ the most expensive. NA means the policy wasn't included in the price rating.

enter value/s in increments of 1 between 0 and 0

Policy type

• One trip 65
• Policy age limit

In years (up to and including the number stated). For policies listed as '100+', there is no age limit.

Does the policy cover international cruises?

• Optional 71

Medical expenses for COVID-19

Whether the policy covers you for medical and emergency evacuation and repatriation expenses for claims arising directly or indirectly from COVID-19. Cover is assessed on individual circumstances.

Cancellation expenses for mental health

Whether the policy covers you for cancellation expenses for claims arising directly from recognised mental health disorders experienced for the first time such as depression, anxiety, schizophrenia, bipolar disorder or PTSD. Cover is assessed on individual circumstances.

• Cancellation for insolvency of a travel services provider

Whether the policy covers you for losses arising out of insolvency of a travel services provider (e.g. airline, accomodation provider, bus line, shipping line, railway company, motor vehicle rental agency). Cover is assessed on individual circumstances.

Cancellation expenses for a natural disaster

Whether the policy covers you for cancellation expenses for claims arising directly or indirectly from a natural disaster. Cover is assessed on individual circumstances.

Cancellation expenses for civil unrest

Whether the policy covers you for cancellation expenses for claims arising directly or indirectly from civil unrest such as political protests, riots and strikes. Cover is assessed on individual circumstances.

• Baggage cover

Are stolen or damaged personal belongings covered

• Limit for baggage expenses

The overall limit for stolen or damaged personal belongings.

• Limit for a smartphone

Limit for a smartphone. Cover is assessed on individual circumstances.

• Limit for a laptop or tablet

Limit for a laptop or tablet. Cover is assessed on individual circumstances.

• Limit for rental car excess

Limit for collision damage excess for a hire car. Cover is assessed on individual circumstances.

• Scuba diving

Does the policy cover scuba diving if you are appropriately certified or diving with a qualified instructor?

Skiing and snowboarding on-piste

Does the policy cover skiing and snowboarding on-piste?

• Optional 82

Skiing and snowboarding off-piste

Does the policy cover skiing and snowboarding off-piste withing the resort boundaries?

• Optional 72

Tobogganing

Does the policy cover tobogganing on snow?

• Optional 50

Does the policy cover riding a moped with an engine capacity 50cc or below, with a helmet and driving license valid in the country the policy holder is in, but without an Australian motorcycle license

• Optional 32

Moped 125cc

Does the policy cover riding a moped with an engine capacity 125cc or below, with a helmet and driving license valid in the country the policy holder is in, but without an Australian motorcycle license

• Optional 28

Does the policy cover riding a motorcycle with an engine capacity above 125cc with an Australian motorcycle license and a helmet?

• Optional 34

Included in this comparison

• Price rating
• Dependant age limit
• Cancellation
• Pregnancy stage covered
• Childbirth costs
• Pre-existing conditions covered without application
• Pre-existing conditions covered on application
• Time period for existing conditions
• Medical expenses
• Expenses for a person to accompany a sick policyholder
• Daily hospital cash allowance
• Hours of hospitalisation before receiving allowance
• Dental expenses for accident or injury
• Dental expenses for acute pain
• Overseas funeral costs
• Additional travel expenses for injury or sickness
• Additional expenses for interrupted travel
• Travel insurance extension for a delayed trip
• Additional expenses for a lost passport
• Additional expenses for a sick relative
• Additional expenses for resumption of journey interrupted for a relative
• Cancellation covered
• Cancellation expenses
• Cancellation for frequent flyer points
• Cancellation expenses for travel agent fees
• Cancellation for insolvency of a travel agent
• Cancellation expenses for redundancy
• Cancellation expenses for defence and emergency workers
• Cancellation expenses for cancellation of work leave
• Cover for transport incidents
• Cover for strikes
• Cover for mental health
• Cover for COVID-19
• Cover for pandemics
• Cover for natural disasters
• Cover for civil unrest
• Cover for terrorism
• Cover for war
• Additional expenses for a special event
• Additional expenses for pre-paid travel arrangements
• Limit for travel delay expenses
• Hours before travel delay covered
• Limit per 24 hours for travel delay
• Limit for a single unspecified item
• Limit for a video or photo camera
• Limit for prescribed medications
• Overall limit for specified items
• Cover for baggage in a car during the day
• Cover for baggage in a car overnight
• Cover for valuables in a car
• Cover for lost or stolen cash
• Limit for baggage lost temporarily
• Hours before cover applies for baggage lost temporarily
• Rental car excess
• Snow sports
• Mopeds and motorcycles
• Bungee jumping
• Horse riding
• High altitude hiking
• White water rafting
• Paragliding
• Hot air ballooning
• Hang gliding

Displaying all 91 products

• Brand (A-Z)

Limit for additional meal and accommodation expenses if scheduled transport is delayed.

Your filters

This overall score is based on our expert assessment of what the policy covers, price and how easy it is to understand and buy. A higher score is better.

1Cover Comprehensive

1Cover Frequent Traveller

1Cover Medical Only

AANT Annual Multi-Trip

AANT Basics

AANT Essentials

AANT Premium

AHM Comprehensive

AHM Comprehensive Multi-Trip

AHM Medical Only

Battleface Covid Essentials

Battleface Discovery

Cover-More Basic

Cover-More Comprehensive

Cover-More Comprehensive Multi-Trip

Cover-More Comprehensive Plus

Cover-More Comprehensive Plus Multi-Trip

FastCover Basics

FastCover Comprehensive

FastCover Frequent Traveller Saver

FastCover Standard Saver

Flight Centre Multi-Trip YourCover Essentials

Flight Centre Multi-Trip YourCover Plus

Flight Centre YourCover Essentials

Flight Centre YourCover Plus

Go Insurance Go Basic

Go Insurance Go Basic Annual Multi-Trip

Go Insurance Go Plus

Go Insurance Go Plus Annual Multi-Trip

InsureandGo Bare Essentials

InsureandGo Gold

InsureandGo Silver

Jetstar Comprehensive

Medibank Comprehensive

Medibank Medical Only

Medibank Multi-Trip Comprehensive

NIB Annual Multi-Trip

NIB Comprehensive

NIB Essentials

NRMA Comprehensive

NRMA Comprehensive Multi-Trip

NRMA Essentials

Qantas Annual Multi-Trip

Qantas International Comprehensive

RAA Essentials

RAA Multi-Trip

RAA Premium

RAC Annual Multi-Trip

RAC Comprehensive

RAC Essentials

RAC Medical Only

RACQ Annual Multi-Trip

RACQ Premium

RACQ Standard

RACT Annual Multi-Trip

RACT Comprehensive

RACT Essentials

RACV Annual Multi-Trip

RACV Basics

RACV Comprehensive

RACV Essentials

Southern Cross Travel Insurance (SCTI) Annual Multi-Trip

Southern Cross Travel Insurance (SCTI) Comprehensive

Southern Cross Travel Insurance (SCTI) Medical Only

Tick Travel Insurance Basic

Tick Travel Insurance Budget

Tick Travel Insurance Standard

Tick Travel Insurance Top

Travel Insurance Direct Annual Multi-Trip

Travel Insurance Direct Basics

Travel Insurance Direct The Works

Virgin Australia International Plan (bought with flight purchase)

Virgin Australia Travel Safe International

Virgin Australia Travel Safe International Multi-Trip

Virgin Australia Travel Safe Plus International

Virgin Australia Travel Safe Plus International Multi-Trip

WAS Insurance Covid Essentials

WAS Insurance Discovery

Webjet Travel Safe International

Webjet Travel Safe International Multi-Trip

Webjet Travel Safe Plus International

Webjet Travel Safe Plus International Multi-Trip

World Nomads Explorer

World Nomads Standard

World2Cover Annual Multi-Trip

World2Cover Basics

World2Cover Essentials

World2Cover Top

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Australian travel insurance red flags: missed connections, stolen luggage and preexisting conditions

Travel insurance can be a complicated business for consumers, with caps and exclusions buried deep in fine print. Here’s how to know what you are really covered for

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“Concerning” survey results from the Australian government website Smarttraveller this month show one in six Australians travelled without any insurance on their last overseas trip. Even those who had insurance may not have been sufficiently covered, as over 80% of travellers did not properly read their policy product disclosure statement (PDS), an essential step for understanding what is and is not covered.

In a statement, the Insurance Council of Australia’s CEO, Andrew Hall, said these results mean “Australians are putting themselves at risk,” and that “personal responsibility plays a big part in your travel plans and it’s important to read the details of your policy, so you know you are covered”.

But insurers do not always make it easy for consumers to understand their coverage. There are frequently differences between the top line payout numbers in travel insurance sales documents and the exceptions, exclusions, caps and other icebergs submerged in the fine print of a PDS.

The Australian Securities and Investments Commission (Asic) identified exactly this issue last year, when Allianz and AWP pleaded guilty to making false statements about travel insurance between 2016 and 2018.

So whether you’re buying a policy for your next trip, or already have one, it’s essential to read the PDS before you depart – no matter how many mind-numbing pages of legalese it contains.

Why the PDS matters

Calling and asking a potential insurer questions may not help. While reporting this story, Guardian Australia contacted several travel insurance company call centres to ask for clarification of payment guidelines. On multiple occasions call centre staff gave inaccurate responses that overstated likely payouts while also stating that any advice was general in nature and that only the PDS would be legally binding.

Consumer advocacy group Choice recommends specifically checking:

A PDS’s table of benefits, which summarises your coverage.

The policy cover section, which is split into “what we will pay for” and “what we won’t pay for”.

General exclusions.

Preexisting conditions.

The word-definition table.

The paperwork you need for claims

The Covid-cover section, and;

The 24-hour emergency assistance information.

Mind the connecting flight times

Two in five Australians had a flight delayed or cancelled in the last 12 months , so delays and missed connections are a likely scenario for most travellers.

If the flight cancellation or delay is caused by an airline, then you will have to look to that airline for any compensation. Generally, airlines will offer to rebook you on a later flight or give you credit. Travel insurance customers can only seek to lodge claims if the cancellation or delay was due to circumstances outside the airline’s control, such as bad weather or strikes.

But many airlines are not giving reasons for cancellations or delays. In these cases, you must provide details of your request to the airline and offer your insurer a reasonable explanation for why this information was not supplied – which may prove impossible or at least onerous.

Insurers also differ on how they cover airline delays not caused by airlines. Cover-More, for instance, does not cover missed connecting flights if the scheduled transit time is less than 90 minutes, even if the airline itself scheduled a tighter connection. World2Cover will only consider claims for flight delays longer than six hours.

If flight delays or cancellations prevent you from boarding a cruise, a pre-paid flight or multi-night tour, most travel insurance will cover additional transportation and accommodation costs to enable you to make your pre-booked connection or catch up with your itinerary – minus whatever the travel provider covers.

Be wary of stolen luggage exclusions (and minimise your risk)

Be sure to read the meaning of “unattended” in the word definitions in the PDS, specifically as it relates to luggage stolen from cars, stowed in the luggage area of a train or checked in at an airport. Different insurers also have varying item limits for laptops, cameras, smartphones and tablets.

Luggage stolen from cars is worth examining in detail if you’re taking a driving holiday. With most policies, luggage must be stolen from a locked boot or concealed storage compartment during daylight hours, there must be forced entry to the car and you must make a police report if you want any chance of getting a payout. So if a theft occurs from an unlocked car, the luggage was in full sight, or was left in a car overnight, you will not be covered.

There may be extra caps for luggage stolen from cars too. Cover-More, for instance, reduces its payment for stolen luggage to $2,000 per vehicle , minus the chosen excess. With all other payments for stolen luggage, their per person payment ranges from $5,000 to $25,000, depending on the level of cover chosen.

Travel insurance has a much lower loss ratio (payment of claims as a percentage of total premiums) than other insurance types like car or home contents. A review by the European Insurance and Occupational Pensions Authority found that for every €100 spent on travel insurance, total payments averaged only €14. The loss ratio for car or home insurance is generally 60-75%.

While this can partially be explained by higher administration costs, limited underwriting, and a thick band of commission-earning on-sellers (think Flight Centre, Qantas, and state car associations), caps and exclusions for the most likely worst-case-scenarios are also a factor.

Be careful with preexisting conditions

Generally speaking, it is best to declare your preexisting conditions when buying travel insurance, but know that this could increase your premiums or even hurt your ability to get insurance for those conditions at all. You may still be able to get coverage for lost luggage, delayed or cancelled flights and other mishaps.

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This is a complicated, confusing area not only for older travellers, who may have more medical conditions, but also for pregnant women. Insurance companies vary in the number of weeks allowed in their coverage for pregnant travellers. In general, assume that they are in the business of limiting pay-outs.

Basically any health issues you know about, or have ever been treated for, can count as a preexisting condition. These will not be covered by travel insurance unless you declare those conditions for evaluation or they appear on the list of dozens of preexisting conditions (which include high cholesterol, bunions, asthma, and type 1 and 2 diabetes) that most insurance companies cover under their general policies. However, beware of all the provisos and always read the PDS.

If, for instance, you do not declare that you have a heart stent and have a heart attack while travelling, you will not be covered.

Some travel insurance policies will not cover people over 80 years of age. Others charge higher premiums, higher excess and give restricted conditions to “older” travellers – which in some cases may be defined as young as 50.

Some travel insurance companies also adjust their pricing and coverage based on the traveller’s destination. For example, there is some hesitancy to cover people with some preexisting conditions if they are travelling to the United States, due to the exorbitant medical costs there, as well as to many countries with scant medical facilities.

Policies differ regarding mental illness too. According to Choice, many travel insurers won’t provide cover for hospitalisation, medication or missed travel caused by a mental health condition. Others will provide cover if you declare a mental illness as a preexisting condition and pay a higher premium. Insurers are unlikely to pay a mental health-related claim if it was undisclosed and preexisting.

If you have to delay or change plans due to an immediate family member’s illness, expect a similar rigmarole if their medical issues were caused by a preexisting condition. Be sure and check the definition of “immediate family member” as well.

See a doctor if you get Covid (and prepare to pay more)

Cover-More was the first Australian travel insurance company to offer Covid cover. Today, the company adds an extra $500 deductible for reimbursements made when a traveller contracts Covid-19.

World2Cover offers Covid cover only with their most expensive policy. It covers unlimited overseas medical and hospital costs, as well as $3,500 per adult for additional Covid-related expenses.

No insurance company will provide coverage if the country or countries you are travelling to are locked down because of Covid, nor will they pay for travel delays due to general pandemics of any kind.

In order to make a claim you will need to show proof of a Covid diagnosis, by a qualified medical practitioner; a positive Rat test will not be sufficient.

Once again, it all comes down to reading the insurance company’s PDS, asking loads of questions and keeping a detailed record of the answers you receive, in case you have to dispute a claim later on. Like all insurance, if you buy it, just hope you don’t have to use it.

Who are you going to call?

Travel insurance offered through Cover-More is also distributed through Medibank, Commonwealth Bank , NRMA, Flight Centre and Travel Associates and is underwritten by the Zurich Insurance Group. They have call centres based in Australia and offshore.

Travel insurance offered through World2Cover is also offered through the state car associations, except NRMA, and is underwritten by Tokio Marine & Nichido Fire Insurance Co. Their call centres are based in Australia.

Travel insurance offered through Qantas is underwritten by AIG Australia. Qantas travel insurance call centres are based in Australia. AIG call centres are offshore.

Travel insurance offered through Westpac, ANZ and NAB credit cards is underwritten by Allianz. The Allianz call centre is offshore.

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We’ve got you covered for COVID-19

* This policy provides cover for costs incurred from having to cancel, curtail or change your trip because you contract COVID-19 and it is first diagnosed after the policy is issued. The Policy also provides cover for overseas medical emergency expenses incurred on your overseas trip, and transportation of remains or burial if you die during your trip, as a result of you having contracted COVID-19 which was first confirmed or diagnosed while on Your Trip (unless you were COVID-19 positive when your trip began, or you travel against a government issued “Do Not Travel” warning or border closure). 

We do not cover trip cancellation, curtailment or change due to border closures caused by COVID-19. Limits apply and vary with each plan. See the   Product Disclosure Statement (PDS)   for full terms, conditions and exclusions.

• Cover at a Glance

Cover for COVID-19

Cover for overseas medical expenses, emergency medical evacuation, and trip cancellation, curtailment or change, due to your Covid-19 diagnosis. See details above.

Medical Expenses

Provides cover for repatriation/evacuation, cost of overseas emergency medical treatment, emergency dental treatment and extra accommodation costs, in the event of a medical emergency while on your overseas trip. Excludes claims arising from pre-existing medical conditions.

Trip Cancellation and other Travel Inconveniences

The Policy provides cover if you need to cancel, curtail or change your trip due to certain unforeseen circumstances including injury or illness (excluding pre-existing medical conditions). The Policy also covers trip delay by providing additional hotel accommodation (room only) if your flight is cancelled or extensively delayed (waiting periods apply), as well as cover for lost or damaged personal baggage and travel documents (theft report required, limits and sub-limits apply, excludes items stolen if left unattended in a public place).

Cover for accidental death, hijack and kidnap cover, and cover for personal liability incurred, while on your overseas trip (excluding liability for use of vehicles or watercraft). Cover also provided for loss of income due to an overseas injury causing temporary total disablement.

Optional add-ons

Options include snow sports cover, cruise cover and rental vehicle excess cover (additional premiums apply).

Travelling against Government advice? We will not cover losses, pay or reimburse any costs, under any section of this Policy, arising from circumstances where: (a) prior to the Issue Date specified on Your Certificate of Insurance in the case of a claim for Cancellation; or (b) prior to You starting a Trip for all other claims under the Policy; an Australian State, Territory or the Federal Government or a government agency (such as DFAT) issued a ‘Do Not Travel’ warning or advising that borders are closed, for the destination You planned to travel to. Please refer to who.int, smartraveller.gov.au, dfat.gov.au or other government sites for further information.

This frequently asked questions (FAQ) document has been prepared to address some frequent coverage queries relating to the Chubb Travel Insurance Product Disclosure Statement (PDS) . The FAQs are a summary only, they are not an exhaustive list of the coverage, terms, conditions or exclusions in the Policy.

Limits apply and vary with each plan. Please refer to the  PDS  for further information on the terms, conditions and exclusions of the policy.

If I am diagnosed with COVID-19 during my overseas trip, will my overseas medical expenses be covered?

Yes, if you are first diagnosed with COVID-19 while on your overseas trip and require immediate medical treatment, cover is provided for the cost of medical treatment incurred overseas. Except where you were COVID-19 positive when your trip began, or you travel against a government issued “Do Not Travel” warning or border closure.

If I’m positive with COVID-19 when my trip begins, will I be covered for COVID-19 related medical expenses during my trip?

No, you’re not covered for medical expenses incurred during your trip if you were diagnosed with COVID-19 before your departure.

If I become ill with COVID-19 before or during my Trip, will I be able to claim for costs I incur for the Cancellation or Curtailment of my Trip?

Yes, cover is provided for costs arising from a necessary and unavoidable trip cancellation or curtailment as a result of an unforeseen illness (including COVID-19) where:

• you first contract and are diagnosed with COVID-19 after the policy is issued;
• a doctor confirms the illness in writing; and
• the illness is not a pre-existing medical condition.

I no longer want to travel because I am worried about the spread of COVID-19. Are my trip cancellation, curtailment or change costs covered?

No, cover is not available in this scenario. Simply no longer wishing to travel is not covered under the Policy.

If I need to cancel, curtail or change my trip due to a COVID-19 border closure as announced by any departure or destination government, am I covered?

No, cancellation due to COVID-19 government related travel advisories and/or border closures is not covered.

If I am diagnosed with COVID-19 after commencing my trip and subsequently issued with a quarantine order, will I be covered for the quarantine costs?

Yes, additional travel or accommodation expenses incurred are covered (within the benefit limitations) as a result of a mandatory quarantine order by a local government or public health authority. Except where you travel against a government issued “Do Not Travel” warning or border closure.

I have been classified by a public health authority as a close contact with a person diagnosed with COVID-19 and have been required to isolate as a result of this contact. Is there any benefit that I can claim?

No, cover is not available in this scenario.

Do I need to be vaccinated against COVID-19 to be eligible for the COVID-19 cover under this policy?

No, you do not need to have the COVID-19 vaccination to be eligible for cover under this policy. However, you will not be covered for any claim for cancellation, curtailment or trip change where you do not meet the vaccination protocols required by your transport provider or by any government authority (in Australia or at the destination) prior to departure.

Is there an option to purchase COVID-19 Cover on a stand-alone basis?

No, COVID-19 cover is not available on a stand-alone basis.

Is cover provided for trip cancellation, curtailment or change due to a natural disaster at my intended travel destination?

Yes, provided there had been no official publication (prior to the purchase of the policy) warning that the natural disaster had occurred or was likely to occur. Please note that natural disasters do not include epidemics or pandemics (which are excluded under the policy).

I am unable to obtain my passport, entry visa or other required documentation in time and need to cancel my trip. Is this covered?

No, failure to hold or obtain all required documentation for your trip is not covered.

If I need to cancel my trip due to an illness or injury before my departure, am I covered?

Yes, cover is provided for trip cancellation which is necessary and unavoidable as a result of an unforeseen illness or injury as confirmed by a doctor in writing. The illness or injury must first be contracted or occur after the policy is issued. It’s important to check PDS for details on pre-existing medical conditions which are not covered.

If I need medical treatment during my overseas trip, will my overseas medical expenses be covered?

Yes, if you suffer an unforeseen illness or injury on an overseas trip which requires immediate medical treatment, cover is provided for your medical expenses incurred overseas. It’s important to always check the PDS , which excludes claims arising from pre-existing medical conditions and participation in certain sports.

Are Pre-Existing Medical Conditions covered?

This policy does not cover any pre-existing medical conditions. If you have a pre-existing medical condition, this cover may not be right for you. Before you purchase a policy, you should consider whether a medical condition is considered pre-existing based on the definition of ‘Pre-Existing Medical Condition’ which is found on page 16 of the PDS .

What is a "Pre-Existing Medical Condition"?

A Pre-Existing Medical Condition generally means any medical or dental condition, illness, injury or disease that you previously required or continue to require treatment for, or that is under investigation at the time the policy is issued. It’s important to check the full definition of “Pre-Existing Medical Condition” on page 16 of the PDS before making your purchase, as variable limits and time restrictions apply to specified conditions.

Is a video camera (or any other item) on loan or hire for the trip covered?

No, any items loaned, hired or entrusted to you are not covered

What happens if my luggage is delayed by the airline when I’m on my trip?

We will reimburse essential emergency clothing and toiletry expenses incurred (as required for a 24-hour period, up to the benefit amount under ‘Delay of Personal Baggage’ applicable to your chosen plan) if your luggage is delayed for 12 hours or more. If your luggage is delayed for more than 36 hours, the limit is increased up to the benefit amount under ‘Extended Delay of Personal Baggage’ applicable to your chosen plan.

Who is eligible for cover under the policy?

All people covered under the policy must be Australian residents and 69 years of age or younger. The trip must start and end in Australia.

When can I purchase my Chubb Travel Insurance policy?

You can purchase the policy up to 180 days before your trip commences.

Will my policy be valid if I start or end my trip outside of Australia?

No. Your trip must begin and end in Australia for your policy to be valid.

Is there a maximum age on the policy?

Yes. Covered persons must be 69 years of age or younger before the date your policy is issued.

Do I need to undergo a medical examination to apply for the policy?

No. However, please note that pre-existing medical conditions are not covered.

Will I be covered if I purchased the policy after the commencement of my trip?

No. Cover is only applicable if your travel insurance is purchased before you start your trip.

Is there a maximum travel period on the policy?

Yes. The maximum trip duration is 180 consecutive days.

Is pregnancy covered under the policy?

The policy provides limited pregnancy cover. Pregnancy related claims are covered under the following sections of the policy:

• Overseas medical expenses cover - If you have a sudden and unexpected pregnancy related injury or illness which occurs before the end of the 23rd week of your pregnancy
• Trip cancellation and amendment cover - If you have a sudden and unexpected injury or illness arising from your pregnancy that a doctor confirms will prevent you from commencing or continuing the trip.

There is no cover for costs associated with childbirth or the health of a newborn child, or for claims arising from any pre-existing medical condition (including any medical condition related to a previous pregnancy or if you have experienced pregnancy complications prior to purchasing the policy).

If my flight is delayed, am I covered?

Yes. We will reimburse additional accommodation expenses (up to the benefit amount under ‘Delayed, cancelled, overbooked or missing onward flight’ applicable to your chosen plan) if your flight is delayed for 6 hours or more. If your flight is delayed for more than 30 hours, the limit is increased up to the benefit amount under ’Extended Delayed, cancelled, overbooked or missed onward flight’ applicable to your chosen plan.

Is there a cooling off period?

Yes. You may cancel your policy for any reason within 14 days of issue (cooling-off period). You will receive a full refund of the premium you paid, provided:

• you haven’t started your trip; or
• you haven’t made a claim; or
• you don’t want to make a claim or exercise any other right under the policy.

What is Chubb Assistance? How does it work?

Chubb Assistance is an emergency assistance service. Support is available for emergency advice and assistance services 24 hours a day, 7 days a week for medical or other emergencies while on your overseas trip and which are covered by the policy. In the event of a medical or similar emergency, simply call our emergency response team on +61 2 8907 5666 to get immediate assistance and help accessing vital services in your local area where covered by the policy.

More Questions?

Please contact Chubb on 1800 803 548 or email us on [email protected] for any questions you may have.

Quality travel plans at an affordable price

With more than 50 years of insurance experience and many millions of travellers served, Chubb Travel Insurance offers quality insurance to Australian travellers. We have plan options for all types of travellers, from frequent flyers and families to holidaymakers on a budget, adventure seekers and sports enthusiasts.

Fast, fair and efficient handling of claims

24 hour emergency assistance.

When you purchase Chubb Travel Insurance, you are also covered by Chubb Assistance, our 24-hour emergency hotline that provides the support that you expect in your time of need, anywhere, anytime.

In addition to our wealth of local expertise, Chubb's operation in Australia is backed by our extensive global travel network and breadth of resources to serve your every need.

Chubb contact information

Chubb Insurance Australia Limited Email:  [email protected]

For general enquires and claims, call 1800 803 548 (Mon to Fri 8:30 am to 5:00 pm)

For 24-hour emergency assistance, call +61 2 8907 5666

For existing policies, you can log in to the customer portal to access your policy documents or make changes

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network. Please use our office locator.

Chubb. Insured.™

• About Chubb
• Chubb Insurance Australia Limited

Chubb Travel Insurance is issued and underwritten by Chubb Insurance Australia Limited ABN 23 001 642 020, AFSL No. 239687 (Chubb). You can contact Chubb on 1800 803 548. Chubb only provides general advice and does not consider your objectives, financial situation or needs. To decide if this product is right for you, read the   Chubb Travel Insurance Single Trip Product Disclosure Statement (PDS) . The Target Market Determination for this product can be found  here . Please also see the  Chubb Privacy Policy . Terms, conditions, exclusions and limits apply.

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What is travel insurance?

Travel insurance is designed to cover you for a range of unexpected events that could happen when you’re travelling overseas or in Australia. Allianz Travel Insurance can cover costs like travel delays or emergency medical treatment, or the cost of replacing items that were lost or stolen during your trip. 1

We have Basic, Comprehensive, Domestic, and Multi-Trip Plans to choose from, with varying levels of cover to help you when you need it most. Our plans are available for singles, duos or families. Read through our Product Disclosure Statement (PDS) for detailed information about our plans to see which level of cover is right for you.

Find the right cover for your trip

Basic Travel Insurance

• Overseas emergency assistance 1
• Overseas medical and hospital expenses 1
• Personal Liability 1

Comprehensive Travel Insurance

• Overseas medical assistance and expenses 1
• Unexpected trip cancellation 3
• Loss of or damage to luggage and personal effects 1
• COVID-19 benefits 2

Domestic Travel Insurance

• Travel delay expenses 1
• Rental vehicle excess 1

Multi-Trip Travel Insurance

Additional cover options.

For an additional premium, you can choose to add an Adventure Pack, Cruise Pack, or Snow Pack to eligible plans. Increased Item Limits Cover can also be added to insure your luggage, personal effects or valuables should something happen to them while travelling.

You have the option to vary the base excess when you buy your policy (premium adjustment will apply depending on the excess selected). The choice is yours.

Website review and travel remediation

Choose what suits your needs, single cover, family plan, ready to get started, frequently asked questions.

Without travel insurance, you run the risk of incurring some significant expenses that may take years to pay off.

If you’re travelling overseas, travel insurance is an important consideration for unexpected medical bills and hospitalisation. Other unforeseen expenses could include the replacement of lost or stolen luggage, delays or cancellations to your trip, and many other unfortunate scenarios.

We don’t cover medical expenses under our Domestic Travel Insurance policy. However, you may wish to take out insurance for domestic flight changes or cancellations, lost or stolen baggage, or rental vehicle excess. Refer to the Product Disclosure Statement (PDS) for more information.

Travel insurance may cover you for a range of unexpected events that may affect your trip, such as emergency medical assistance if you become ill or injured while travelling overseas, including arranging your evacuation if needed.

Other incidents that travel insurance may cover include costs due to unexpected delays and cancellations, rental vehicle excess, and personal liability. You also have the option to purchase additional cover for activities such as adventure sports or skiing, although this isn’t available on all plans.

Cover limits vary from insurance provider to insurance provider, as do policy terms, conditions, limits and exclusions, so it’s important to read the Product Disclosure Statement to make sure you fully understand what’s covered, the limits applying to the policy, and to make sure the policy is appropriate for your needs.

The length of your Travel Insurance policy is largely dependent on the travel dates you supply. When obtaining a quote, or buying a policy, you’ll be prompted to enter in your departure and return dates – this will be the period of cover for all benefits except the cancellation benefit, which begins from the date your policy is issued.

The period of cover is also shown on your Certificate of Insurance, which is sent to you at the time of purchase. You may want to extend the length of your holiday abroad (and therefore need an extension of your period of cover) and you may be able to do this within specified timeframes.

If you think you may travel more than once a year, you may wish to consider a Multi-Trip policy . Different start and end dates apply, refer to the Product Disclosure Statement for full details.

It’s up to you when you buy Allianz Travel Insurance, however, keep in mind these three things:

• You can buy our Travel Insurance up to 12 months in advance.
• You must buy Allianz Travel Insurance before you start your journey. Your journey starts when any traveller named on the Certificate of Insurance leaves home or work in Australia to begin travel.
• Depending on the plan you choose you may have trip cancellation cover, which covers unexpected trip cancellation, rescheduling or shortening from the date your Certificate of Insurance is issued. So, consider buying our Travel Insurance as soon as you’ve booked and paid for some or all your trip as you may be covered for such events before you depart.

Yes, if you change your mind after you buy your Travel Insurance policy, you may cancel it within 14 days of your Certificate of Insurance being issued.

You’ll be given a full refund of the premium you’ve paid, provided you’ve not started your journey and don’t intend to make a claim or exercise any other right under your policy.

When considering which policy is right for you, make sure you consider your needs, as well as your financial situation. Reading the Product Disclosure Statement and Target Market Determination (TMD) is a good place to start as they will give you more detail, so you can decide if the plan is right for you.

Allianz Travel Insurance offers a number of travel insurance plans – Basic , Comprehensive , Domestic , Non-Medical or Multi-Trip Travel Insurance . You can see more detailed information on our Compare Cover Options page .

This product has a general exclusion, with limited exceptions, against epidemics and pandemics. That means we don’t cover claims that arise from, or are related to, an epidemic or pandemic.

However, you’re covered under selected benefits in this product if, during your period of cover, you’re positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19.

Refer to the Product Disclosure Statement to see which benefits offer cover in the event that you contract a sickness recognised as an epidemic or pandemic, and the terms, conditions, limits and exclusions that apply.

Note: There is no cover under any benefit of this policy if your claim arises because you did not follow advice or a warning that has been issued by the Australian Government or a reliable mass media source. This applies even if an Australian government has given you permission to travel, or you fall under a specific exemption where there is otherwise a travel ban in place.

If you have any questions call us on 13 1000 .

If you need to shorten your journey while travelling, or are prevented from travelling due to a COVID-19 border closure or mandatory quarantine period, you may be entitled to receive a partial or full refund on your premium. Refer to the Product Disclosure Statement for more information.

Eligibility criteria applies. Contact us on 1800 440 806 or email us .

There is no cover under any benefit of this policy if your claim arises because you didn’t follow an advice or warning that a reasonable person would have been aware of, that has been issued by the Australian government (when a ‘reconsider your need to travel’ or ‘do not travel’ alert is in place), which can be found on Smartraveller ; or which was published in a reliable mass media source.

Before buying travel insurance, and while you’re travelling, check Smartraveller and Allianz Partners for travel alerts or advisories for your intended destination(s).

Note: This applies even if an Australian government has given you permission to travel, or you fall under a specific exemption where there is otherwise a travel ban in place.

Tip: Subscribe to Smartraveller to get travel alerts and advisory updates by email.

Refer to General Exclusions in the Product Disclosure Statement for a full list of exclusions.

If you have any questions, call us on 13 1000 .

A general exclusion, sometimes referred to as a policy exclusion or exclusion, is an exclusion that applies to all policy benefits.

Should a general exclusion apply, your travel insurance policy won’t provide cover for the specified event, activities or circumstances.

Refer to General Exclusions in the Product Disclosure Statement provided at the time of purchase for a full list of exclusions.

We're here to help

Give us a call, or send us a message, follow us on, *conditions apply.

• Terms, conditions, exclusions, limits and applicable sub-limits apply. Refer to the Product Disclosure Statement for full details.
• Policy terms, conditions, limits, exclusions, and sub-limits apply to particular types of losses, premium refunds (full or partial) or claims. This product has a general exclusion, with limited exceptions, against epidemics and pandemics. That means we don’t cover claims that arise from, or are related to, an epidemic or pandemic. However, you’re covered under selected benefits in this product if, during your period of cover, you’re positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19. Refer to the Product Disclosure Statement to see which benefits offer cover in the event you contract a sickness recognised as an epidemic or pandemic, and the terms, conditions, limits and exclusions that apply.
• Terms, conditions, limits, exclusions and sub-limits apply. Cancellation cover is only available on Comprehensive, Domestic and Multi-Trip Plans. Refer to Cancellation and General Exclusions sections of the Product Disclosure Statement for full details.
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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, exclusions, limits and applicable sub-limits apply. Before making a decision about this insurance, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website.

Travel Insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. 245631, trading as Allianz Global Assistance (AGA) as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 (Allianz). Travel Insurance is underwritten by the insurer Allianz. Terms, conditions, exclusions, limits and applicable sub-limits apply.

We don’t provide advice based on any consideration of your objectives, financial situation or needs. Before making a decision, please consider the Product Disclosure Statement available on this website. If you purchase this insurance, AGA will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with any services on this product.

1300 797 826

Flight Centre Business Insurance: Peace of Mind for Your Business Travel

Relax knowing that you're prepared for the unexpected. At Flight Centre Business Travel , one of the biggest topics in business travel right now is travel risk management, otherwise known as Duty of Care. But what is duty of care? In the travel world, it’s a moral or legal obligation to ensure the safety or well-being of employees who travel for business.  

At Flight Centre Business Travel, our experienced Travel Managers , like Sarah pictured, can help you easily integrate duty of care into your corporate travel program.  

From managing travel policies and compliance, to analysing your specific risks and recommending the most cost-effective insurance plan to cover your employees.  

Get in touch

If recent world events are anything to go by, we recommend never cutting corners when it comes to travel insurance. Recent studies have shown up to 50% of people travelling for business are travelling uninsured or under-insured. So, rest assured, you’ll be able secure appropriate cover through Flight Centre Business Travel and our global travel insurance partner, Covermore , who have been protecting Australian travellers for over 35 Years. 

Some of the benefits of partnering with Flight Centre Business Travel and Covermore are detailed below. To discuss the right cover for your business, get in touch via the form below or call us on 1300 797 826.  

What's included:

Australia’s largest travel insurance operator, underwritten by Zurich Australian Insurance Limited  

Global footprint operating in more than 20 countries  

Transport and luggage - Cover for lost or delayed luggage, delays and missed connections and more Business productivity - Alternative staff or resumption of assignment cover^  

Employee care - Cover for loss of income, disability and extra territorial worker’s compensation^ 

Overseas medical and emergency cover - Overseas medical and dental expenses, medical evacuation and emergency assistance~ 

Higher risk travel - Kidnapping and ransom, hijacking and identity theft protection  

Covid-19 cover - Cover for overseas medical expenses, trip amendments and cancellation costs, and additional expenses in relation to COVID-19*** 

Cost efficiency with a single premium covering multiple trips and employees over a 12-month period  

24/7 medical and emergency assistance  

Dedicated email and claims officer for corporate customers  

Strong compliance to your travel policy, ensuring appropriate duty of care Compliance with Work Health and Safety legislation  

App for geo-located real time travel alerts and click to call emergency assistance  

Direct access to a team of in-house medical experts   

Four tiers of cover and optional extra’s to choose the cover that’s best suited to your business  

Disclaimer*

#Conditions, exclusions, limits and sub-limits apply. ~Medical and dental cover will not exceed 18 months from the onset of the illness, injury or condition. ^Available on selected tiers. ** ***Please refer to the Combined FSG/PDS COVID-19 benefits for the full details of what is and isn’t covered. A special excess applies to certain events. Read the Combined FSG/PDS available to ensure you understand the terms and conditions and check that the insurance meets your specific needs, objectives and financial situation before deciding to buy. Any advice provided is general advice only. Visit https://www.covermore.com.au/tmd for a copy of the Target Market Determination for our products. Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) on behalf of the product issuer and insurer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507) 

Juggling (and struggling) to manage your corporate travel arrangements?

Get in touch today by completing this form or call us on 1300 797 826.

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Never miss a thing from the world of corporate travel with our handy e-newsletter delivered direct to your inbox. Get news, exclusive offers, travel advice and top tips – it's as a bonus, FREE resource to compliment all the great benefits you get from booking with a Flight Centre Business Travel dedicated Travel Manager.

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Travel Insurance For Vietnam: Everything You Need To Know

Updated: Apr 26, 2024, 11:14am

Table of Contents

Do australians need travel insurance for vietnam, what does travel insurance for vietnam cover, frequently asked questions (faqs).

Vietnam is an increasingly popular travel destination for Australians, with the country even hoping to encourage more Aussies to visit by potentially waiving visa requirements in due time.

The Southeast Asian country is set to be high on the list for Aussies going overseas in 2024. The number of Australian tourists in Vietnam now exceeds pre-pandemic levels: more than 317,000 Australians visited Vietnam in 2019 , while there were 390,000 Aussie visitors in 2023.

Plus, as more and more flights become available, such as low-cost carrier Vietjet Air launching a direct service between Hanoi and Melbourne earlier this year, getting to Vietnam is becoming easier for Australians.

If the direct flights, fascinating history, vast scenery and delicious food aren’t enough to convince Australian travellers, the cost may be. Vietnam is considered one of the cheapest travel destinations in the world for Australian tourists due to our strong conversion rate against the Vietnamese Dong and the nation’s low cost of living in comparison to our own.

And while cheap thrills may be what you’re after on your vacation, it’s important not to skimp on the necessities that may cost that little bit extra—such as travel insurance. This guide outlines what you need to know regarding travel insurance in Vietnam.

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Fast Cover Travel Insurance

On Fast Cover’s Secure Website

Medical cover

Unlimited, 24/7 Emergency Assistance

Cancellations

Unlimited, (Trip Disruption $50,000)

Key Features

25-Day Cooling Off Period, Australian Based Call Centre, 4.6 Star Product Review Rating

Cover-More Travel Insurance

On Cover-more’s secure website

Unlimited, with a $2000 limit to dental

Yes, amount chosen by customer

Southern Cross Travel Insurance

Medical Cover

Including medical treatment, doctors’ visits, prescribed medication, specialist treatment & medical transport costs

$2,500 with option to increase to unlimited

Investing in travel insurance is a good idea for any overseas trip. Travel insurance policies can help protect you from having to dive deep into your pockets, with many offering unlimited medical treatment while abroad and cancellation cover for your trip should the unexpected occur.

Travel insurance is not just handy for medical purposes or travel changes, either. Your personal items can be covered, should any baggage go missing or an important item be stolen—which, unfortunately, often occurs in Vietnam.

Smarttraveller warns Australians to be alert at all times in Vietnam, considering petty theft–including bag slashing–is common in tourist areas and crowded places, especially during holiday times. Snatch-and-grab theft by thieves on motorcycles is also common, the website states.

Like most international travel insurance policies, you will be able to find basic coverage for your trip to Vietnam, or choose to opt for a more comprehensive, albeit more expensive, policy.

While a basic policy will often cover medical expenses and lost luggage,a comprehensive policy includes a lot more. Most basic policies also likely won’t offer compensation for travel delays, stolen cash, accidental death and more.

Additionally, if you are going on a trip to multiple countries within the year, it may be worth opting for an ‘annual multi trip’ insurance instead—making sure that there are no exclusions to the regions you are wishing to visit.

Visa Requirements For Australians Travelling to Vietnam

You’ll still be allowed to travel to Vietnam if you don’t invest in travel insurance, but you do so at your own risk—and, as stated, it is highly advised to have a travel insurance policy for any overseas trip.

However, what you cannot do is enter Vietnam as an Australian tourist without a tourist visa. While Vietnam will grant Australian citizens visas on arrival, applying for one online is much easier.

A tourist visa costs under $100 AUD; however the exact price depends on your length of stay.

The Vietnamese government may consider waiving visas for Australian citizens, especially since many other SEA countries have done so such as Indonesia and Thailand .

However, at the time of writing, Forbes Advisor Australia has confirmed that Australian citizens must still obtain a visa to visit Vietnam for tourism purposes.

The exact inclusions of your travel insurance will be dependent on your personal policy and the provider.

However, generally speaking, you can expect a travel insurance policy for Vietnam to offer some level of cover for:

• Medical expenses;
• Lost, damaged or stolen luggage;
• Travel cancellations or delays ;
• Personal liability;
• Credit card fraud;
• Covid-19 expenses;

If you are partaking in certain sports and activities, you will need to make sure that you choose a policy that covers them. You’ll also need to make sure that your policy covers any pre-existing medical conditions as well.

Plus, if you are travelling with valuables, you may wish to opt for a policy that lets you increase the protection cover on your items.

Ultimately, you need to consider what your trip consists of, what you will be taking with you, and your physical health to establish what policies would be appropriate for you.

From there, you can compare quotes of different policies and providers to ensure you have the optimal—yet affordable—cover for your trip to Vietnam.

Does Travel Insurance Cover The Ha-Giang Loop?

Considered one of the most scenic motorcycle routes in the world, the Ha-Giang Loop is a popular tourist activity in Vietnam for adventurous travellers. If the Ha-Giang Loop is one of your goals, you’ll need to make sure you have travel insurance that covers motorcycling.

Occasionally a policy may include this as one of their included ‘sports and activities’, but it is more often the case that you will need to purchase an additional ‘adventure pack’ that is either specific to, or includes, motorsports.

Even so, when purchasing an additional pack to cover motorbikes, you need to be cautious of the conditions. For example, some policies will only cover motorcycle riding if the bike you are riding has an engine under a certain size.

Often, coverage will cease and claims won’t be accepted if you haven’t been wearing the correct safety equipment such as boots and a helmet, or have been under the influence of drugs and alcohol.

What Does Travel Insurance Exclude?

Your travel insurance policy may exclude some activities that you wish to partake in, unless you can opt-in to purchase an additional adventure pack as explained above in regards to motorbike riding.

Just like with the inclusions of a policy, the exclusions depend on what type of policy you choose, and what provider you go with.

Commonly, however, you won’t be covered for instances where you:

• Break the law;
• Are under the influence of alcohol or drugs;
• Partake in an excluded activity;
• Receive medical treatment for a pre-existing condition that was not disclosed;
• Travel to a ‘Do Not Travel’ destination as outlined by Smarttraveller.

As always, it is essential to read the product disclosure statement (PDS) of your travel insurance policy carefully to understand what you will and won’t be covered for while overseas.

Do I need a visa to travel to Vietnam?

Yes, as of April 2024, Australian tourists still need a visa to travel to Vietnam. This visa can be obtained on arrival, or purchased online prior to travel. The visa takes approximately three days to process online, and the cost depends on how long you intend to stay in the country.

Does international travel insurance cover Covid-19?

Many comprehensive travel insurance policies now cover Covid-19, including medical conditions related to Covid-19 or trip cancellations due to a Covid-19 diagnosis. However, it is not guaranteed that all policies will. It’s important to check your policy’s PDS carefully to understand what it will and will not cover in regards to Covid-19 for both you and your travelling companions.

Related: Travel Insurance And Covid: Are You Covered?

How much does travel insurance cost for Vietnam?

The cost of your travel insurance for a trip to Vietnam will depend on your age, your health, the activities you wish to partake in, and the length of your stay.

For example, for a 34 year old with no pre-existing medical conditions travelling to Vietnam for two weeks, a policy from some of our top choices for comprehensive travel insurance would cost around $130 (based on quotes from Cover-More , 1Cover , and Fast Cover ).

The prices of these quotes would change depending on a chosen excess, cancellation cover, and any additional coverage options you may choose to purchase such as adventure packs or cruise cover.

Related: How Much Does Travel Insurance Cost?

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Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany, Sophie has worked closely with finance experts and columnists around Australia and internationally.