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The REAL ID Act: What It Means, State by State Requirements, and Updates [2024]

Christy Rodriguez

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What Is the REAL ID Act?

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You may have noticed Transportation Security Administration signs posted at airport security checkpoints warning travelers about upcoming ID requirement changes. So what exactly are these changes, and what do you need to do to be ready?

We’ll break down exactly how REAL ID works — including what the REAL ID Act means for you and how you travel.

Formulated in the wake of September 11 and passed by Congress in 2005, the REAL ID Act was passed to “set standards for the issuance of sources of identification, such as driver’s licenses.”

The act established minimum security standards for state-issued driver’s licenses and identification cards and it prohibits federal agencies from accepting licenses and identification cards for official purposes from states that do not meet these standards.

It was aimed at thwarting airline terrorism by increasing requirements to obtain documents that grant access to domestic planes.

State agencies that issue licenses and identification cards, like the Department of Motor Vehicles, require more paperwork regarding proof of residency and Social Security numbers to obtain standard licenses under the new act.

The cards also use new technology, making them much more difficult to forge.

Due to various roadblocks and the COVID-19 pandemic, it will have taken the federal government nearly 20 years to implement the act fully — a gradual process that has been met by some confusion as each state has a different status. The original date of compliance was October 1, 2020. However, due to the COVID-19 pandemic, the deadline was first delayed to October 1, 2021, then to May 3, 2023, and now to May 7, 2025. All states must comply by May 7, 2025 .

We know a lot of travelers are concerned that they will lose the ability to fly, drive, or vote as a result of the REAL ID Act, but this isn’t the case. You can continue to use your regular license or identification to drive and vote without obtaining a REAL ID.

The change will only impact domestic travel in the U.S. and you will either need to provide an alternate form of TSA-approved ID or obtain a REAL ID.

Bottom Line: To fly internationally, you will always need your passport.

In most states, there is a gold or black star on the front of the REAL ID license that signifies compliance. If you see one of these stars, then you’re good to go.

There are 5 states — Michigan, Minnesota, New York, Vermont, and Washington — that issue enhanced driver’s licenses (EDLs). These are a form of REAL ID. These EDLs allow land and sea border crossings to Canada, Mexico, and the Caribbean. Michigan, Minnesota, New York, and Vermont offer the EDL as an option. Washington only issues EDLs.

Hot Tip:  Enhanced IDs aren’t a substitute for passports for air travel, only land or sea travel.

An easy way to know your card is not compliant is if it says “Not for Federal Identification,” “Federal Limits Apply,” or “Not for Real ID Act Purposes.”

Airports are considered federal facilities and this act affects your ability to enter them and board your flight.

Starting May 7, 2025, the REAL ID Act takes full effect. From this date, every state and territory resident will need to present a REAL ID-compliant license or ID or another acceptable form of identification such as a passport or passport card to access federal facilities — including boarding commercial aircraft.

Most states and territories have already begun issuing new licenses. You will have until May 7, 2025, to obtain a REAL ID-compliant license. Just check your license to be sure.

If your ID is REAL ID-compliant, there will be a star in the top right corner. Many drivers may not realize they already have a compliant ID since some states have issued them for many years.

Bottom Line: If you are not in compliance with the REAL ID Act, you will need to show an alternative form of acceptable identification for domestic air travel to board your flight starting on May 7, 2025.

A REAL ID is NOT a substitute for a passport for international travel . This means you can’t use a REAL ID to enter Canada or Mexico by land or any international travel destination. The only exception to this is if you have an enhanced driver’s license — more on this below!

There are several other requirements that REAL ID doesn’t affect.

REAL ID requirements don’t apply to:

• Voting or registering to vote
• Applying for or receiving federal benefits
• Being licensed by a state to drive or rent a car
• Entering federal facilities that do not require identification (including a defendant’s access to court proceedings, national parks, and Social Security offices)
• Accessing health- or life-preserving services (including hospitals and health clinics)
• Participating in law enforcement proceedings or investigation
• The ability to purchase alcohol, cash checks, or gamble

You can also continue to use your standard driver’s license or ID card for other U.S. travel including driving in and across state lines or riding a train.

Who Needs a REAL ID?

In most instances, obtaining a REAL ID isn’t required, but there are many benefits to obtaining a REAL ID. Here is a breakdown of some common reasons to consider getting a REAL ID and a few reasons why you might not need one.

• You want to fly with only your state-issued ID
• You don’t have a passport or another TSA-approved ID (listed below)
• You need to visit a secure federal facility, such as a military base, and don’t have a military ID
• You are under 18 years old
• You only need your ID for purposes of identification (ie. to vote, serve on a jury, or drive)
• You don’t mind bringing another TSA-approved ID (like a passport) along when you fly starting on May 7, 2025

To qualify for a REAL ID-compliant ID or license, you must fall under one of the following categories:

• U.S. citizen or national
• U.S. lawful permanent resident or lawful temporary resident (including green card holders)
• Have conditional permanent resident status in the U.S. (including individuals with valid work permits, like H1B visas)
• Have an approved asylum application or entered under refugee status
• Have a valid, unexpired nonimmigrant visa
• Have a pending application for asylum
• Have a pending or approved temporary protected status
• Have an approved deferred action status (including DACA)
• Have a pending application for adjustment of status to that of lawful permanent or conditional resident

Specifically, for undocumented immigrants, the DHS website notes that driver’s licenses and identification cards can still be issued by the state, but not REAL IDs: “Some states currently issue noncompliant cards to undocumented individuals. Noncompliant cards must clearly state on their face that they are not acceptable for REAL ID purposes and must use a unique design or color to differentiate them from compliant cards.”

Hot Tip: Still not sure? Check DHS’s interactive tool to check if you are “REAL ID Ready”.

REAL ID by State

Since licenses are issued at the state level, each process is slightly different. But the good news is that all states are in compliance with the REAL ID Act. This just means that each state and territory is now able to provide REAL IDs.

In a move aimed to help more people receive their REAL IDs before the May 7, 2025, deadline, the DHS passed the REAL ID Modernization Act that allows you to submit your identification documents electronically . This includes information such as a birth certificate and passport.

Applicants will still need to bring the required documents in person so they can be compared to the electronic submissions. This means that to get a REAL ID-compliant license, you must still physically go to a DMV office.

Bottom Line: States will not send you a REAL ID-compliant license automatically if you renew your license online. While most states are issuing compliant IDs, individuals may still choose not to upgrade their licenses.

You will be able to use your state-issued ID at airports through May 7, 2025. After May 7, 2025, you will need a REAL ID (or another TSA-approved ID) to fly — both domestically and internationally.

All states issue REAL ID-compliant IDs, but none require a REAL ID. You can still fly as long as you have a TSA-approved form of ID. When comparing a REAL ID to a state ID, they can be the same form of identification.

Steps To Take To Get a Compliant REAL ID

If you’ve decided you’d like to get a REAL ID, you’ll definitely want to know where to go to get a REAL ID, what documents to bring, and how much the REAL ID costs.

Step 1: Make an appointment to visit a REAL ID at a DMV field office near you. Some offices are offering special hours or days for those trying to get a REAL ID before May 7, 2025. You can also get a REAL ID without an appointment, but this isn’t recommended as wait times at your local office can be incredibly long.

Here are the links to all of the local offices to help you get started with this process.

Step 2: On the day of your appointment, ensure you bring all the necessary documents (even if you have submitted documents online beforehand).

What Real ID Documents Do I Need?

• Proof of identity, such as a certified copy of a U.S. birth certificate, U.S. passport, employment authorization document, permanent resident card, or foreign passport with an approved form I-94
• Proof of your Social Security number, such as an SSN card, W-2, or paystub with full SSN
• At least 2 proof of residency documents, such as a rental or lease agreement, mortgage bill, utility bill or employment, medical, or school document
• If applicable, an original or certified copy of a name change document, such as a marriage certificate or divorce decree, may be required

If you have any issues or concerns with obtaining any of the documents or seeing if an item will be accepted, we suggest checking directly with your local DMV.

Step 3: Pay the fee for the license. This will vary by state but is generally less than $60. Check our graphic under “How Much Does a REAL ID Cost?” below for specific costs.

There are a lot of questions about what is and isn’t an appropriate document to bring along with you to obtain a REAL ID. Issues like not having a mailing address, having a name change, or having a temporary or expired license are common problems. Also, getting a REAL ID without key documents such as a birth certificate, Social Security card, or passport can be a challenge.

If you’re unsure, we always recommend reaching out to your state’s license-issuing office directly before you head to your appointment!

Some states, like California, offer a l ist of documents that are accepted for each category. This is a good place to start when gathering your documents. Look for notes about when copies or originals are necessary and read recommendations for alternatives if you don’t have the recommended residency documents or if you use a P.O. Box.

No, you can’t transfer your REAL ID between states. Unfortunately, federal requirements don’t allow for the transfer of a REAL ID license between states. Each state is required to view and image all documentation upon original issuance in that state.

This means that when you move, you will need to go in person to present the same documentation such as a U.S. birth certificate or passport, Social Security card, and 2 proofs of residence address, as well as meet all of your new state’s issuance requirements.

On a positive note, REAL ID licenses from other states can typically be used like any other out-of-state driver’s license to waive behind-the-wheel driving tests.

As of May 2022, an estimated 137 million Americans held REAL ID-compliant driver’s licenses, U.S. passports, passport cards, military IDs, and Global Entry cards, all of which qualify as REAL ID-compliant identification. But, according to the most recent reports from the government , that is only 49% of Americans!

This means that you don’t have to upgrade your license to board your flight, but you will have to use an alternative (TSA-approved) form of ID. TSA currently accepts several other forms of identity documents:

As you can see, the most common alternatives to a REAL ID is a U.S. passport or a U.S. passport card .

Other less common items are DHS Trusted Traveler cards ( Global Entry , NEXUS , SENTRI , FAST), permanent resident cards, Department of Defense IDs, enhanced driver’s licenses, and federally recognized tribal-issued photo IDs.

For more information on acceptable forms of identification for boarding aircraft, please see  TSA’s website . However, it should be noted that if on or after May 7, 2025, you cannot provide an acceptable form of identification, you will not be permitted through the security checkpoint to board your flight.

How Much Does a REAL ID Cost?

REAL ID prices vary significantly throughout the country. Prices are set by the state, along with the process for getting a REAL ID. Below is a map with information on the cost and process in each state.

We were interested in estimating just how much revenue states might be bringing in due to the new REAL IDs. For this, we used the cost from the above numbers and multiplied them by the estimated number of drivers in each state, according to information from the Department of Transportation and Federal Highway Administration.

This estimation is based on what we would consider the max possible revenue (if every driver in each state got a new license for the REAL ID Act). Because the new IDs are not mandatory, we understand that not everyone may get one. However, this is an approximation of revenue.

TSA does not require children under 18 to provide identification when traveling with a companion within the U.S. The companion will need acceptable identification, though.

Airlines may demand proof of the child’s age, such as a birth certificate or passport, but these requirements aren’t regulated by TSA. Contact the airline for more information.

Now is the time to make sure you know the requirements to be REAL ID-compliant.

In some states, it may take a few weeks or longer to get an appointment at your local DMV. By taking steps towards compliance now, you can avoid the last-minute rush and be ready to go long before May 7, 2025.

Frequently Asked Questions

What is the real id card.

A REAL ID is a form of identification that meets increased security standards for state-issued driver’s licenses and identification cards. Travelers will be required to provide either a REAL ID or another TSA-approved form of identification to fly after May 7, 2025.

Which states have REAL ID?

Currently, all states are either in compliance with the REAL ID Act or have an extension in place. This means that they are currently able to issue REAL IDs.

While all states are issuing REAL IDs, you can still get a non-REAL ID license as well. Be sure you know what you are getting when you show up!

Do you need a REAL ID to fly?

A REAL ID is a valid form of identification you can use to fly. However, there are many other TSA-approved forms of identification that are also acceptable. You will still need your U.S. passport to travel internationally.

Do I need a REAL ID to fly domestic?

No, a REAL ID isn’t required to fly within the United States. However, starting on May 7, 2025, you will need a REAL ID or another TSA-approved form of identification to fly within the U.S.

Be sure to check out our graphic above for other documents that will be accepted at airport security if you don’t have a REAL ID.

Will REAL ID work as a passport?

If you are traveling internationally, you still need your U.S. passport, as a REAL ID does not replace your passport. If you are traveling domestically, you will only need 1 valid form of identification — either your REAL ID or your passport, not both.

What documents are needed for a REAL ID?

States require you to go to your local DMV and present 1) proof of identity, 2) proof of your Social Security number, 3) 2 proof of residency documents, and 4) if applicable, a proof of name change document.

See our checklist above for examples of each of these items as well as more information on how to obtain a REAL ID.

Do my kids need a REAL ID?

TSA does not require children under 18 to provide identification when traveling with a companion within the U.S. So as long as you have your documents in order, kids will not need a REAL ID.

What is the purpose of REAL ID?

According to the DHS, the purpose of the REAL ID Act “is to make our identity documents more consistent and secure.” It provides a set of standards for the issuance of driver’s licenses and other identity documents.

Can I fly with my regular ID?

You can fly with your regular ID until May 7, 2025. Following that date, you will either need a REAL ID or another TSA-approved form of ID.

How long do REAL IDs last?

This varies by state. However, REAL IDs have the same validity as other state-issued driver’s licenses. This is typically anywhere from 3 to 8 years depending on your state and age. Here is a comprehensive list  by state and age.

Is the REAL ID like a driver's license?

A REAL ID can be the same document as your driver’s license. But not all driver’s licenses are REAL IDs.

We know this can be complicated, but a REAL ID driver’s license has additional technology, making it harder to forge. In addition, you must provide additional verification documents (such as multiple forms of ID and residence proof) to get a REAL ID.

Can a REAL ID be used as a passport?

A REAL ID cannot be used for international travel. You must still have your passport to travel internationally.

What is REAL ID vs. enhanced ID?

An enhanced ID is a type of REAL ID for U.S. citizens who live in Michigan, Minnesota, New York, Vermont, and Washington. Canadian citizens residing in British Columbia and Manitoba are eligible for EDLs.

In addition to serving as a driver’s license, enhanced IDs are a convenient way to get into Canada, Mexico, or the Caribbean through a land or sea port of entry (not by air).

What is a REAL ID vs. a passport card?

A passport card can be used for entering the U.S. at land border crossings and sea ports of entry from Canada, Mexico, the Caribbean, and Bermuda. You can also use it to fly domestically as an alternative to a REAL ID, but not for any international flights.

You still need a driver’s license to drive a motor vehicle.

What does "not for Real ID Act purposes" mean?

“Not for Real ID Act purposes” means that the ID can’t be used for identification for a domestic flight (from May 7, 2025) or to enter a federal facility such as a military base.

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About Christy Rodriguez

After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.

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What Travelers Need to Know About the Real ID Deadline Extension

By Jessica Puckett

On Monday, the U.S. Department of Homeland Security (DHS) announced it would once again push back the deadline to acquire a Real ID—a new and enhanced form of driver's license—by two years, to May 2025.

Previously, the new federal rules that require a Real ID-compliant form of identification to board any domestic airline flight were set to take effect on May 3, 2023. However, DHS extended the timeline due to lingering delays and backlogs caused by COVID. The later deadline is good news for U.S. travelers planning to fly next year who had yet to acquire the new enhanced IDs. The new federal rules are now set to take effect on May 7, 2025. 

“This extension will give states needed time to ensure their residents can obtain a REAL ID-compliant license or identification card,” Secretary of Homeland Security Alejandro N. Mayorkas said in a statement . “DHS will also use this time to implement innovations to make the process more efficient and accessible.” 

Organizations across the air travel industry applauded the decision. “Despite previous extensions to REAL ID implementation, the saturation of REAL ID compliant licenses and identification cards remains low,” Kevin M. Burke, the president and CEO of Airports Council International, North America. “This extension will allow individuals more time to obtain compliant identification, helping to prevent undue travel disruptions and preserving the health of the aviation system as we continue to navigate the pandemic’s impacts on global air travel.” 

When the extension ends in 2025, officials will enact strict regulations on what identification will be accepted by the TSA at security checkpoints—even for domestic flights. Using a standard driver's license will no longer get you onboard a plane. Rather, all air passengers boarding flights within the U.S. will need to show a Real ID-compliant driver's license, or another form of identification like a passport or Global Entry ID. Fortunately, it's already possible to obtain a Real ID at most local DMVs.

Here’s everything you need to know about the upcoming deadline for Real ID to ensure you have the right up-to-date identification for your travels. 

What is the new Real ID requirement?

The regulation is part of a law passed by Congress in 2005, which set new federal security standards for driver’s licenses and other forms of identification used to board planes in the U.S. The new standards apply to all states and territories. After the rules go into effect, driver’s licenses and other IDs that don’t meet the new requirements will not be accepted by the Transportation Security Administration for passing through airport security checkpoints.

Even if you have a TSA PreCheck or a Clear membership , you will need a Real ID-compliant form of identification to make it past airport security. A Global Entry card is considered Real ID–compliant and will be accepted under the new rules. Children under 18 get some leeway, as TSA does not require them to present identification when traveling with a companion within the U.S. As always, on an international trip, passports and other documents may be required by the airline or other agencies.

When is the Real ID deadline?

The new rules will go into effect on May 7, 2025. That's the date that all U.S. residents need to have a Real ID-compliant driver’s license or other approved identification in hand to make it past airport security . 

How do I get a Real ID driver's license?

All 50 states and most U.S. territories are now issuing driver's licenses that are compliant with the new rules. (American Samoa's compliance is still under review, according to the Department of Homeland Security's website.) You simply need to visit your DMV in person to renew or replace your old license with a Real ID version. 

It's important to note that, confusingly, states that are Real ID compliant are also still allowed to issue licenses that are not considered Real IDs, so be sure to clarify with your DMV that you are requesting a Real ID.

Applying for a Real ID usually requires more documentation to prove your identity—and sometimes costs more—than obtaining a driver's license did in the past, and your state's DMV website should have a list of the required paperwork. Typically, the required documents include a birth certificate or passport, social security card, multiple proofs of residence in your state (like a utility bill or bank statement), and proof of U.S. citizenship, lawful permanent residency, or temporary lawful status.  

Depending on whether you already have a license or other factors like citizenship status, additional documents may be required or you may be eligible to substitute other documents for ones you may be missing (for instance, if you're renewing a license in New York state, you can show a W-2 form with your full social security number in lieu of a SSN card). Be sure to read the list of required documents carefully. The Department of Homeland Security has an interactive map tool on its site that navigates users to each state's individual requirements.

What other forms of identification work to board a plane under the new rules?

Valid passports or passport cards will still work to get you through security for domestic flights, and passengers will still need them to board international flights. Global Entry membership cards are also valid for domestic flights under the new regulations, as are various forms of military ID, tribal-issued ID, and other government-issued IDs. You can see a full list of accepted documents on the TSA’s website.

How do I know if my current driver’s license is acceptable under Real ID rules?

Real ID driver’s licenses are marked with a star in the top corner. (It’s worth noting one confusing state policy: Ohio's old licenses have a gold star, while its Real IDs have a black star.) Enhanced driver’s licenses—which are slightly different, but are issued by some states in addition to Real IDs and are also acceptable under the new rules—have a flag in the corner.

What about airports that accept mobile driver's licenses? 

Earlier in 2022, TSA began allowing fliers with PreCheck to use a mobile driver's license uploaded to their iPhone at certain airports. However, the agency says that any passenger using a mobile driver's license still needs to carry a physical ID with them as a backup. So even TSA PreCheck passengers opting to use their iPhone to get through security will still need to have a Real ID-compliant form of identification on them.

Does my child need a Real ID to fly?

According to the TSA, children under 18 are not required to show identification at the security checkpoint when flying with a companion. (The companion, however, needs a valid form of ID.) The agency does encourage travelers to double check their airline's identification rules for minors before arriving at the airport.

What happens if I show up at the airport without an acceptable ID under the new rules?

TSA says you will not be let through security, and you will not be able to fly. In rare occasions in the past, if a flier forgot their ID for a domestic trip, TSA might have worked with them to verify their identity in a different way—like by asking them certain questions about their personal information. But the agency says that after Real ID is implemented, those days will be over. "TSA has no plans to provide an alternate verification process to confirm a traveler’s identity," says TSA spokesperson Lisa Farbstein. "Counting on TSA to provide that option to travelers who do not have a Real ID-compliant driver license or identification card is not a good strategy."

This article has been updated with new information since its original publish date.

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Everything you need to know about getting a Real ID

Last April, the Department of Homeland Security announced a second extension to the deadline for implementing Real ID requirements: On May 3, 2023, U.S. travelers must be Real ID -compliant to board domestic flights and access certain federal facilities with only a license.

"As our country continues to recover from the COVID-19 pandemic, extending the REAL ID full enforcement deadline will give states needed time to reopen their driver's licensing operations and ensure their residents can obtain a Real ID-compliant license or identification card," said Homeland Security Secretary Alejandro N. Mayorkas.

If you've traveled through a U.S. airport any time in the last few years, you may have noticed signs near the security checkpoint reminding passengers about this change to photo ID requirements as part of the Real ID Act. The law was originally intended to go into effect on Oct. 1, 2020, but former President Donald Trump extended that deadline 12 months due to the pandemic. This second extension gives Americans a further 19-month reprieve and is due to "obstacles brought about by COVID-19," according to DHS officials.

There's been a lot of confusion about what the Real ID Act entails, who it affects and what you need to do before you travel. So, here's everything you need to know about the upcoming Real ID requirement to ensure your journey goes smoothly.

What is the Real ID Act?

In the wake of Sept. 11, 2001, Congress passed the Real ID Act to set clearer standards for government-issued photo ID.

The law established a uniform set of security standards for driver's licenses and other government-issued ID cards and, most importantly, prohibits government agencies from accepting identification that does not meet the standards of the Real ID Act.

One of the goals was to add an extra layer of security to commercial aviation by making it more difficult for people to obtain false documents and use them to access airplanes.

Government agencies will require more documentation from an individual when issuing Real IDs, and the cards themselves are more advanced and, therefore, harder to forge.

Because each state currently has different standards and processes for issuing photo IDs, the law has taken more than a decade to implement. Several states and the American Civil Liberties Union have pushed back on the law, claiming that it constitutes overreach by the federal government.

The Real ID will now officially go into effect on May 3, 2023, giving you plenty of time to make sure you have a compliant Real ID — or have plans to obtain one.

How to tell if you have a compliant Real ID

This law has been on the books for a while now, and many states have started issuing compliant Real IDs well before they're federally required to do so. This means you might already have a Real ID, but there are a few easy ways you can check. Generally, IDs with a star or star cutout are Real ID-compliant

However, if your ID is missing the star or says something to the effect of "federal limits apply" or "not for federal identification," you do not have a compliant Real ID.

As of now, all of the 50 U.S. states, along with Puerto Rico, the U.S. Virgin Islands, Guam and the Northern Mariana Islands are issuing compliant IDs.

American Samoa is under review for Real ID enforcement, allowing federal agencies to accept driver's licenses and identification cards from American Samoa in the meantime.

And just because you live in a state that issues a Real ID doesn't mean you'll automatically receive one. You may need to provide extra documentation, wait longer to receive the ID or even pay a higher processing fee.

This means you should double-check your ID right now to see if it's compliant. If you're still unsure, the DHS has a short quiz on its website to help you identify whether yours is compliant.

What Real ID means for airline passengers

When the Real ID Act goes into effect, passengers will not be allowed through TSA security checkpoints without a compliant Real ID. If you aren't interested in upgrading your driver's license to a compliant version, you can still travel with a U.S. passport or any of the following TSA-approved forms of identification:

• U.S. passport card.
• DHS trusted traveler card ( Global Entry , NEXUS, SENTRI, FAST).
• Permanent resident card.
• U.S. Department of Defense ID.
• Border-crossing card.
• State-issued enhanced driver's license.
• Federally recognized, tribal-issued photo ID.
• HSPD-12 PIV card.
• Foreign government-issued passport.
• Canadian provincial driver's license or Indian and Northern Affairs Canada card.
• Transportation worker identification credential.
• U.S. Citizenship and Immigration Services employment authorization card (I-766).
• U.S. merchant mariner credential.

Note that travelers under 18 do not need to provide identification when traveling with a companion, and this will not change under the Real ID Act. And while a Global Entry card will constitute a valid form of compliant photo ID, your TSA PreCheck card will not.

Related: The top credit cards for Global Entry and TSA PreCheck

When does the Real ID Act go into effect?

The Real ID Act will go into effect on May 3, 2023, following a 19-month extension on the Oct. 1, 2021, deadline due to the ongoing coronavirus pandemic.

Do I need a Real ID if I'm enrolled in TSA PreCheck or Global Entry?

Yes. While your Global Entry card will count as a valid form of ID, you'll need to bring it with you (or another compliant photo ID) when traveling even if you're enrolled in one of these programs. Your TSA PreCheck card does not qualify.

Do I need a Real ID?

If you never fly and aren't going to visit secure government facilities, Real IDs aren't necessary and you don't have to upgrade your ID. You can still vote, drive and access health care facilities such as hospitals with noncompliant IDs. However, if you're reading this site, you likely fly (or plan to), and thus will need a compliant Real ID unless you plan to always travel with a passport or another accepted form of documentation.

My state is compliant with Real ID. Does this mean my driver's license is OK?

Not necessarily. Just because your state issues compliant IDs, doesn't mean you received one. Make sure to check for the star or star cutout to confirm your ID is compliant.

The Real ID regulation requires that states recertify their compliance with the act every three years, on a rolling basis, as determined by DHS.

Do I need a Real ID to fly if I'm under 18?

No, minors traveling with a companion do not need to present a photo ID (though their companion does).

How much does it cost to get a Real ID?

The cost varies by state, ranging from approximately $10 on the low end up to $85 to get a compliant ID.

Bottom line

If your driver's license is already Real ID-compliant, you have nothing to worry about, as these upcoming changes won't affect you at all. However, if your license isn't up to the standard of the Real ID Act, you should strongly consider upgrading it as soon as possible to avoid crowds and long wait times.

The extension of the previous Oct. 1, 2021, to May 3, 2023, gives you over a year to make plans and ensure that you can board your domestic flights without any problem (or needing to pack your passport).

Nick Ellis and Caroline Lascom contributed to this post.

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How to get a REAL ID and use it for travel

The REAL ID Act is a law that sets higher security standards for state-issued driver's licenses and identification cards (IDs).

Why upgrade your license to a REAL ID?

Beginning May 7, 2025, if you have not upgraded your driver’s license or state-issued ID to be REAL ID-compliant, you will not be able to use it to:

• Board federally regulated commercial aircraft
• Access federal government facilities or military installations
• Enter nuclear power plants

Visit the REAL ID website for more details and frequently asked questions .

Check to see if your license or state ID is already REAL ID-compliant

If your driver's license or state ID has a star in the upper right-hand corner, it is already REAL-ID-compliant. There is nothing more you need to do.

How to get a REAL ID

When you apply for or renew your driver’s license or state identification card, you can choose to make it REAL ID-compliant. Find and visit your state's driver's licensing agency website to see what documentation you will need. Your new card will have the REAL ID star marking at the top right.

Using REAL ID and other ID options to board a plane

If you do not upgrade your license or state ID, you can use a passport or one of these other acceptable forms of identification to fly . 

Can you still get a non-REAL ID-compliant license or state ID?

You will still be able to get a driver's license or state ID card that is not REAL ID-compliant. But you will not be able to use it for air travel or to get into federal facilities or military installations. Find and visit your state's driver's licensing agency website to see how to get a non-REAL ID-compliant license or state ID.

LAST UPDATED: December 18, 2023

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Ask a real person any government-related question for free. They will get you the answer or let you know where to find it.

Still Haven't Got Your Real ID? Here's the Deadline to Have It When Flying

Domestic flights will require a Real ID or a passport to fly. Here's what you need to know.

In 2022, the Department of Homeland Security extended the deadline for enforcing the Real ID Act again to give residents more time to obtain a compliant license or identification.

The deadline for getting a Real ID has been postponed several times in the past few years, with the first slated deadline for 2020. After multiple extensions, due to the coronavirus pandemic, the deadline has finally been set for May 7, 2025 . That means you have just over one year to schedule an appointment to get a Real ID-compliant license or identification card.

The  Real ID Act , which enforces consistent and secure standards for identification used in air travel and entering federal facilities, was passed in 2007. Once it's in place, US residents over 18 will need to present a Real ID-enhanced driver's license or another federally approved identification -- like a passport -- to fly domestically.

Here's everything you need to know about Real ID, including where to apply, what you'll need to bring and what happens if you don't have one after the 2025 deadline. For more on travel regulations, find out how to renew your passport online  and the  steps to take if your flight is delayed or canceled .

What is Real ID?

Real IDs won't be required at airport security until 2025.

Essentially, Real ID is an enhanced version of your standard state driver's license or identification card, intended to help authorities crack down on terrorism and identity fraud.

Today, all 50 states and the District of Columbia are complying with Real ID standards, DHS said. If you recently renewed your driver's license it's likely already compliant. If it's been a few years, you'll probably have to get it updated.

Real ID-approved licenses will have one of these stars in the upper-right corner.

You can tell by looking at your license: If there is a gold, black or white star in the upper-right corner, you have a Real ID. (There are some minor variations -- California places a white star over the state's bear logo, while Maine puts it in an outline of the state.)

What do I need to get a Real ID card?

An example of a driver's license with a Real ID logo.

Whatever state agency issued your driver's license is responsible for distributing Real IDs. The paperwork required will vary but typically it includes proof of identity and status as a US resident or citizen, proof of your Social Security number and multiple proofs of your current address. Originals or hard copies of documentation -- birth certificate, Social Security card, US passport -- are required, with photocopies and screenshots not accepted. Check your state's driver's licensing agency website for more specifics.

After you apply, you should receive a temporary paper ID until your Real ID-compliant license arrives in the mail about three or four weeks later.

With a few exceptions, the cost of getting a Real ID-compliant license is the same as renewing your license or non-driving identification card. 

What happens once the Real ID Act is enforced? 

Beginning in May 2025 -- unless the deadline is extended again -- federal agencies like the Transportation Security Administration will only accept Real ID-approved licenses and identification cards "for purposes of accessing federal facilities," according to DHS. 

That includes airport security checkpoints.

Without one, US adults will have to show a valid passport, even to fly domestically, or one of these other forms of ID :

• US Department of Defense ID
• Permanent resident card
• Border crossing card
• Federally recognized, tribal-issued photo ID
• Enhanced Driver's License , issued by  Michigan ,  Minnesota ,  New York ,  Vermont  and  Washington state  

Not having a Real ID-compliant license will not affect other uses of a driver's license, including verifying an individual's ability to operate a vehicle or purchase alcohol, firearms or tobacco.

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Table of Contents

What is a REAL ID?

Do i need real id to fly in 2024, what is the real id act, how will real id affect your travels.

The deadline to get a REAL ID has been extended several times, and for many reasons. The initial deadline was towards the tail end of 2020, but the global pandemic derailed people from taking trips to the Department of Motor Vehicles to get a fresh identification card.

At the end of 2022, the Department of Homeland Security announced that it had extended the REAL ID full enforcement date by another 24 months. The deadline is now May 7, 2025.

The DHS cited "the lingering impacts of the COVID-19 pandemic on the ability to obtain a REAL ID driver’s license or identification card" as the primary reason for the delay.

But once May 2025 rolls around (and assuming the deadline doesn't get extended again), U.S. travelers must be REAL ID compliant to board domestic flights and access certain federal facilities. That means you'll eventually need a REAL ID-compliant driver's license (or another government-issued REAL ID) to be able to fly domestically, similar to how you need a passport to fly internationally.

While the should come as good news to procrastinators — considering the possible back up with passport applications (which may take as long as six months for you to receive from the time you apply) — it's still a wise move to get that REAL ID sooner rather than later.

REAL ID is an enhanced driver's license that meets newly issued requirements that ensure secure production and issuance of licenses and IDs. The goal is to prevent or severely curb copying or altering.

No, you do not need a REAL ID to fly in 2024. You have until early May 2025 to obtain a REAL ID-compliant driver's license.

The REAL ID Act is a federal law that was passed in 2005 in response to the 9/11 attacks. The goal was to set standards for sources of identification used to enter federal facilities and fly on commercial aircraft, which are regulated by the federal government.

The Department of Homeland Security (DHS) then announced plans to phase in more secure driver's licenses that are compliant with REAL ID guidelines. These require applicants to provide documents that show the following as proof of identity:

Legal name.

Date of birth.

Social Security number.

Primary address (two items).

Citizenship status.

It has taken several years to implement the REAL ID Act because driver’s licenses are issued by states' departments of motor vehicles, so each state had to comply with the requirements outlined in the act before issuing new IDs to residents.

There are a few things contributing to the confusion surrounding REAL ID. Some states have started issuing Enhanced Driver’s Licenses (EDL), and they work the same as REAL ID. Those states include New York, Michigan, Minnesota, Vermont and Washington.

To figure out whether your license is compliant, look for a black or gold star in the upper right-hand corner, like this:

Once the new policy goes into effect, domestic airline passengers who are older than 18 will need to have a REAL ID or other acceptable identification (this could be a passport) to get past TSA security. There are a few other forms of ID beyond a REAL ID, passport or EDL that can be used to board a domestic flight, including:

DHS trusted traveler ID.

Passport card.

Border crossing card.

Permanent resident card.

Check the Transportation Security Administration rules to see if you have an acceptable alternate form of ID. But in other words, if you're procrastinating on getting your REAL ID but have a flight scheduled after May 7, 2025 (and you don't anticipate updating your ID in the meantime), you could present something like a passport, and be able to fly.

And with that in mind, go ahead and apply for that REAL ID anyway. You likely don't want to carry your valuable passport on a domestic trip, as it's annoying to replace should you lose it. Get that REAL ID now, and leave your passport at home.

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1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

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75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

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Acceptable Identification at the TSA Checkpoint

Adult passengers 18 and older must show valid identification at the airport checkpoint in order to travel.

• Beginning May 7, 2025, if you plan to use your state-issued ID or license to fly within the U.S., make sure it is REAL ID compliant . If you are not sure if your ID complies with REAL ID, check with your state department of motor vehicles.  
• State-issued Enhanced Driver’s License
• U.S. passport
• U.S. passport card
• DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
• U.S. Department of Defense ID, including IDs issued to dependents
• Permanent resident card
• Border crossing card
• An acceptable photo ID issued by a  federally recognized , Tribal Nation/Indian Tribe
• HSPD-12 PIV card
• Foreign government-issued passport
• Canadian provincial driver's license or Indian and Northern Affairs Canada card
• Transportation worker identification credential
• U.S. Citizenship and Immigration Services Employment Authorization Card (I-766)
• U.S. Merchant Mariner Credential
• Veteran Health Identification Card (VHIC)

In coordination with its DHS counterparts, TSA has identified acceptable alternate identification for use in special circumstances at the checkpoint.

A weapon permit is not an acceptable form of identification. A temporary driver's license is not an acceptable form of identification.

Beginning May 7, 2025, if you plan to use your state-issued ID or license to fly within the U.S., make sure it is REAL ID compliant . If you are not sure if your ID complies with REAL ID, check with your state department of motor vehicles.

Learn more about flying with a REAL ID .

 TSA currently accepts expired driver’s licenses or state-issued ID a year after expiration. DHS has extended the REAL ID enforcement deadline to May 7, 2025. Learn more about REAL ID on  TSA’s REAL ID  webpage.

TSA does not require children under 18 to provide identification when traveling within the United States. Contact the airline for questions regarding specific ID requirements for travelers under 18.

Forgot Your ID?

In the event you arrive at the airport without valid identification, because it is lost or at home, you may still be allowed to fly. The TSA officer may ask you to complete an identity verification process which includes collecting information such as your name, current address, and other personal information to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You will be subject to additional screening, to include a patdown and screening of carry-on property.

You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you choose to not provide proper identification or you decline to cooperate with the identity verification process.

TSA recommends that you arrive at least two hours in advance of your flight time.

Names With Suffixes

TSA accepts variations on suffixes on boarding passes and ID. Suffixes are not required on boarding passes. If there is a suffix on the boarding pass, and there is not one on the ID or vice versa, that is considered an acceptable variation.

If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.

Here's what you need to know about REAL ID heading into 2024

Published december 30, 2023.

When the new year arrives, travelers who use a driver's license to fly domestically won't have to worry.

A driver's license will be an acceptable form of identification for domestic flights and entrance to secure federal buildings for another year and around 5 months.

That will change come May 7, 2025 -- the federal REAL ID deadline. While previously set for May 3, 2023, it was moved once again in December 2022 following numerous pandemic-related extensions, according to the Department of Homeland Security.

Once the new deadline is reached, anyone 18 years old and above will be required to present a REAL ID-compliant driver's license or identification card to fly domestically or visit a federal facility. Designated by a star and surrounding gold circle, REAL IDs are being issued in all 50 states.

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But officials say not everyone needs a REAL ID. A valid U.S. passport is also a compliant REAL ID document, officials previously said, and can be used to fly domestically after the deadline.

Here's what to know about getting a REAL ID, and why you'll soon need some version of a REAL ID to board a domestic flight.

What's a REAL ID and why might I need one?

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According to the Department of Homeland Security, the REAL ID Act, passed by Congress in 2005, "establishes minimum security standards for state-issued driver's licenses and identification cards and prohibits certain federal agencies from accepting for official purposes licenses and identification cards from states that do not meet these standards."

The act was originally scheduled to go into effect Oct. 19, 2021. However, due to the COVID pandemic, the deadline was extended to May 7, 2025. On that date, the act will be adopted in all 50 states.

How do I know if I should get a REAL ID?

Residents are not required to get a REAL ID. However, they may serve as a more convenient form of identification when you travel domestically or visit a federal facility or U.S. military base.

For instance, if you ever travel by plane domestically, you might want to consider getting a REAL ID. If you don't have one, beginning May 7, 2025, you'll need to use either a current U.S. Passport or passport card at the airport's TSA security checkpoint.

If you're traveling internationally, a REAL ID will not be an acceptable form of identification. In that case, you must use a passport.

How do I obtain a REAL ID?

According to the Secretary of State's office, here's exactly what you need:

• Either a U.S. birth certificate or a U.S. passport.  An employment authorization document, permanent resident card or foreign passport with an approved I-94 form is also acceptable. If you've changed your name, you'll need to provide name change documents.
• Proof of a full Social Security number (SSN) . Some examples are: an SSN card, a W-2 or a pay stub with your full SSN.
• Two current residency documents that list your full name.  Some examples are: a utility bill, rental agreement, deed/title or a bank statement. Account numbers must be visible.
• Proof of your signature.  Some examples are: a signed credit or debit card, canceled check or current state ID.

How long does it take to get a REAL ID?

After filling out a REAL ID application and providing the proper documents, you'll immediately receive a temporary, paper REAL ID.

However, that temporary REAL ID will not be an acceptable form of identification at TSA checkpoints. In order to fly, you'll need a permanent REAL ID, or a U.S. Passport or passport card.

A permanent REAL ID card will be mailed to you within 15 business days, according to the state.

Do I need a REAL ID if I have a valid U.S. Passport or Passport Card?

If you have a valid U.S. passport or passport card, you may not need a REAL ID, and residents are not required to get one. However, REAL ID's may serve as a more convenient form of identification when you travel domestically or visit a federal facility or U.S. military base.

Do you need a passport to travel in the U.S. in 2024?

T ravel is tricky enough, but to add to the already confusing world of air travel, the U.S. government has been teasing us with updated identification requirements for what seems like forever. After years of changed dates, extended deadlines, and general defiance at the state level, there’s still a lot of confusion around the REAL ID Act, particularly when it comes to modern air travel . So, do you need a passport to travel within the U.S. once this goes into effect?

Direct answer:  You will not need a passport to travel within the US in 2024 or 2025, when the REAL ID Act goes into effect, though you can use one. Most people will use a REAL ID compliant driver’s license. These are already being issued and can be identified by the star in the upper right hand corner of the ID.

Read on to see more about what this means and how do you prepare if your ID isn’t already compliant? We’ll clear a few things up regarding this issue and explain the use of your passport when traveling domestically.

The REAL ID Act basics

For starters, the REAL ID Act was slated to become law back on Oct. 1, 2020. However, the unprecedented circumstances of the last few years — traveling during the COVID-19 pandemic in particular — pushed the execution date. Now that date has been changed yet again . According to the Department of Homeland Security (DHS), all U.S. travelers must meet the REAL ID requirements to board domestic flights by May 7, 2025 (it was last slated for May 3, 2024, with October 1, 2021, and then to May 3, 2024, as the dates before then). While you may not need a passport to travel, you will need a REAL ID.

Every state will require a REAL ID

If you thought maybe your state wouldn’t comply with the act, we’re sorry to say that every territory and state will require a REAL ID. Some states have already started issuing them, so you may have one.

The REAL ID won’t get you everywhere

For trips to Mexico (by land) and Canada, and other international travel , you will still need a passport to enter. The REAL ID isn’t a substitute for your passport.

The REAL ID isn’t a passport

When you get your new ID, it doesn’t replace a passport. This can’t be used to fly outside of the U.S., but it could be used as a second form of ID. It’s also not a visa, it’s just your ID taken up a notch.

Do I need a passport to fly domestically?

According to the U.S. Transportation Security Administration (TSA), all adult passengers (18 and above) must show valid identification at the airport to travel. The identification must show your picture, name, and state of residence. It doesn’t necessarily need to be your passport, which means you can fly domestically in the U.S. in 2024 without a valid passport for travel.

If you don’t have a passport, there are other acceptable forms of identification, including:

• U.S. passport card
• State-issued driver’s license
• DHS trusted traveler card
• State-issued Enhanced Driver’s License
• U.S. Merchant Mariner Credential
• Border crossing card
• Permanent resident card
• U.S. Department of Defense (DoD) ID
• Tribal-issued photo ID

Believe it or not, even if you don’t have any form of ID because, say, you forgot it at home, it’s lost, or you’re a “sovereign citizen,” you’re still able to fly within the U.S. You’ll need to complete an identity verification process as required by the TSA.

Don’t plan on breezing through airport security , though, because you’ll be subject to additional (i.e., lengthier, more intensive) screening. Children under the age of 18 are not expected to provide identification when traveling domestically.

What kind of ID do you need to travel domestically within the U.S.?

For domestic US travel in 2024 , an in-date driver’s license or other DMV-issued photo identity card with work. For other methods of identification, check the TSA’s acceptable identification guidelines .

Starting on May 7, 2025 , you will need a new REAL ID if you plan to use an ID to board. Fortunately, you are likely to already have one. As, according to the DHS, “All 50 states are now in full compliance issuing these cards, with most states becoming compliant in the last four years.” Again, a REAL ID has a star in the upper right hand corner. If you happened to renew your last ID before your state was compliant, you’re now able to receive a REAL ID-compliant version at your next visit. In the absence of a REAL ID, you will be able to use a valid passport, a U.S. military ID, or a federal government PIV card for domestic travel.

Without a passport, REAL ID-compliant card, or any other accepted forms of identification, you won’t be allowed through TSA checkpoints, meaning you won’t be able to fly within the U.S.

Do you need a REAL ID to fly in the U.S.?

• If the new date sticks, when it gets here, then yes, you will.
• You’ll also need it if you want to enter federal facilities.

Beginning May 7, 2025, if they don’t have a passport, all U.S. travelers will need a REAL ID to fly for domestic travel. The ID will be required to access any federal facility, so, for example, you won’t be able to visit some national monuments, federal buildings, or loved ones at military installations without one.

This law will apply to all 50 states and territories, including Guam, the U.S. Virgin Islands, the District of Columbia, and Puerto Rico. Without the ID, you could still use your passport to fly locally. But that could still be a potential challenge for the almost 60% of U.S. citizens who don’t have a passport.

You get your REAL ID through your local Department of Motor Vehicles office, AAA, or regional state offices. It’s possible to complete the necessary documentation online before visiting the office, too, so be sure to check the minimum requirements before applying.

What do you need to travel within the U.S.?

When traveling as a resident, you’ll need a valid passport, driver’s license, state ID, or military ID. Before traveling, be sure to check your identification to ensure it is valid and current. Also, take time to learn about the laws of the state you’re flying to — that helps avoid delays and frustrations.

U.S. citizens can also use state-issued enhanced driver’s licenses (EDLs) to fly locally. Know that EDLs are only available in select states, including New York, Washington, Minnesota, Vermont, and Michigan. They’re typically given to residents in states close to U.S. borders to comply with the Western Hemisphere Travel Initiative .

If you’re a foreign national traveling within the U.S., you’ll need your passport, so be sure to keep your passport safe while traveling. Flying within the U.S. without a passport as a foreign national could be quite stressful.

On the other hand, green-carded residents must have their regular photo ID and green card to fly within the U.S. The card also functions as a driver’s license or other ID, and you’re not required to have a passport for domestic travel.

Where can I fly without a passport?

• The sky is the limit — within the U.S.

As of 2024, there are no states that require passports from U.S. citizens to fly domestically. Your airline or the TSA should never ask you to present a valid passport. Of course, you could carry it with you for additional photo identification in case you lose your other forms of ID.

Bottom line: You can fly to all 50 states and surrounding territories without a passport. Just make sure to carry either your driver’s license or a state-issued ID. To avoid frustrations in the future, ensure your driver’s license and other ID are REAL-ID compliant before May 2025. You’ll need a passport to travel internationally , so it’s vital not to leave it at home if your travel plans are likely to include leaving the U.S.

If you have a trip planned for the next few years, it will be business as usual, where you won’t have to worry about having a passport or REAL ID, anyway. But after that, you will need a REAL ID, and if you don’t have one, you’ll need a valid passport. Either get ready to get your passport — which is good for 10 years — or your REAL ID before 2025, not forgetting about how long it could take to get that passport. Things will probably be a bit rough, and we’ll have some growing pains while everyone adjusts to the new REAL ID rules, so it might be better if you have a passport to be safe.

The post Do you need a passport to travel in the U.S. in 2024? appeared first on The Manual .

With REAL ID Rules a Year Away in Illinois, Here's What it is and How to Get One

You may be required to get a real id. here's what to know., published april 6, 2022 • updated on may 4, 2022 at 8:13 pm.

Beginning next year, Illinois residents will be required to show a new form of identification for all domestic air travel, as well as when entering federal buildings.

That new form of identification, known as REAL ID, will officially go into effect next May, and residents are being advised to prepare for the new rules to be put in place.

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Here's a breakdown of what it is, how to determine if you need one and more.

What is a REAL ID?

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A REAL ID is a state ID (like a drivers license) that also doubles as a valid passport for domestic air travel.

On the Illinois drivers license, a REAL ID is designated by a gold star in the top right corner.

You may use your REAL ID as your primary form of identification for your drivers license, for domestic air travel, or to enter military bases or secure federal facilities.

The REAL ID is not a valid form of identification for international travel.

Who in Illinois needs a REAL ID?

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For some, a REAL ID is not required.

If you currently have a valid U.S. passport or passport card, you do not need a REAL ID. Come May 3, 2023, you can instead continue to use your U.S. passport or passport card as your primary form of identification to board a domestic flight or to enter military bases or secure federal facilities. For you, a REAL ID is optional.

However, if you do not have a valid U.S. passport or passport card, and do plan on traveling by air domestically, or to enter military bases or secure federal facilities, you do need a REAL ID.

When does the REAL ID go into effect for Illinois?

May 3, 2023.

How do I get a REAL ID?

In Illinois, residents looking to obtain a REAL ID will be required to visit a Secretary of State Driver Services facility and provide documents that prove their identity, their Social Security number, a written signature and two documents that show proof of residency.

The following are acceptable documents to prove identity:

• Birth certificate
• U.S. passport
• Foreign passport with U.S. visa affixed with approved Form I-94 document
• Consular Report of Birth Abroad
• Certificate of Citizenship
• Certificate of Naturalization
• Employment Authorization Document
• Permanent Resident Card

To provide proof of their Social Security number, resident can show their Social Security card or a W-2, or a pay stub with a Social Security number on it will be accepted. 

Illinois residents will also need to provide at least two proofs of residency to receive a REAL ID. Those can include the following: bank statement, canceled check, school transcript, credit card statement, mortgage or rental agreement, insurance policy, pay stub, retirement statement, report card, utility bill, voter registration card.

For a proof of signature, residents can show a credit or debit card, a canceled check, a current Illinois driver’s license or ID, a court order, a foreign passport, a Medicare card or a U.S. military ID.

For a full list of acceptable documents, click here .

After providing those documents, residents will receive a temporary paper ID at the facility (although residents are reminded that the TSA will NOT accept that paper ID), and will receive their new ID in the mail within 15 business days.

The U.S. Department of Homeland Security has extended the federal REAL ID deadline to May 3, 2023, White noted. The previous deadline was Oct. 1.

How much does a REAL ID cost?

A REAL ID card will cost the same as a driver’s license ($30) or a state ID ($20).

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Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .

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• Frequently Asked Questions

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REAL ID Frequently Asked Questions

Frequently asked questions and answers regarding the implementation of the REAL ID Act. The REAL ID Act, passed by Congress in 2005, enacted the 9/11 Commission’s recommendation that the Federal Government “set standards for the issuance of sources of identification, such as driver's licenses.” The Act established minimum security standards for license issuance and production and prohibits certain federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards.

Additional questions may be sent to the Department of Homeland Security at [email protected] .

Read these FAQs translated into various languages .

For the Public

Q: what is real id.

Passed by Congress in 2005, the REAL ID Act enacted the 9/11 Commission's recommendation that the Federal Government “set standards for the issuance of sources of identification, such as driver's licenses.” The Act established minimum security standards for state-issued driver's licenses and identification cards and prohibits certain federal agencies from accepting for official purposes licenses and identification cards from states that do not meet these standards. These purposes are:

• Accessing certain federal facilities
• Boarding federally regulated commercial aircraft
• Entering nuclear power plants

Q: When will REAL ID be enforced?

The enforcement date is May 7, 2025.

Q: What happens when the REAL ID enforcement date begins?

Federal agencies, including DHS and TSA, may only accept state-issued driver’s licenses and identification cards as identification for purposes of accessing federal facilities - including TSA airport security checkpoints - if the license or card was issued by a REAL ID compliant state in accordance with the REAL ID security standards (meaning the license or card must include the REAL ID compliant star marking). Enhanced Driver’s Licenses (EDL) issued by Washington, Michigan, Minnesota, New York, and Vermont are considered acceptable alternatives to REAL ID-compliant cards and will also be accepted for official REAL ID purposes. Most EDLs do not contain the star marking and this is acceptable.

Q: Are all states issuing REAL ID compliant cards?

Yes. All states, the District of Columbia, and the 5 territories are REAL ID compliant and issuing REAL ID compliant driver’s licenses and IDs.

Q: How do I get a REAL ID?

Visit your state’s driver’s licensing agency website to find out exactly what documentation is required to obtain a REAL ID. At a minimum, you must provide documentation showing: 1) Full Legal Name; 2) Date of Birth; 3) Social Security Number; 4) Two Proofs of Address of Principal Residence; and 5) Lawful Status.

States may impose additional requirements, so check with your state’s driver’s licensing agency website, before visiting them in person, for additional guidance and assistance.

Q: If an individual’s Social Security Administration account card is not available, what other documents can be used to verify an individual’s Social Security Number SSN?

The person may present any of the following documents bearing the applicant's SSN:

• A W-2 form,
• A SSA-1099 form,
• A non-SSA-1099 form, or
• A pay stub with the applicant's name and SSN on it.

Q: How do I know if my license or identification card is REAL ID compliant?

REAL ID-compliant cards will have of one of the following markings on the upper top portion of the card. If the card does not have one of these markings, it is not REAL ID-compliant and won’t be accepted as proof of identity in order to board commercial aircraft.

Examples of REAL IDs:

Q: When will I need to change how I travel domestically?

Beginning May 7, 2025 every state and territory resident will need to present a REAL ID compliant license/ID, or another acceptable form of identification, for accessing federal facilities, entering nuclear power plants, and boarding commercial aircraft. The card, itself, must be REAL ID compliant unless the resident is using an alternative acceptable document such as a passport or passport card, or state-issued Enhanced Driver’s License. The Act does not require individuals to present identification where it is not currently required to access a federal facility (such as to enter the public areas of the Smithsonian) nor does it prohibit an agency from accepting other forms of identity documents (such as a U.S. passport or passport card).

Q: Will minors need to have driver's licenses/ identification cards to fly domestically?

No. TSA does not require children under 18 to provide identification when traveling with a companion within the United States. The companion will need acceptable identification.

Q: What happens to travelers who show up without a compliant license? Will TSA turn them away?

Travelers who do not present a REAL ID-compliant license or acceptable alternative beginning May 7, 2025 will not be permitted through the security checkpoint.

Q: Is a passport my only other option?

No. TSA accepts several other forms of identity documents. For more information on acceptable forms of identification for boarding aircraft, please visit TSA’s website at https://www.tsa.gov/travel/security-screening/identification .

Starting May 7, 2025, every state and territory resident will need to present a REAL ID compliant license/ID, or another acceptable form of identification, for accessing federal facilities, entering nuclear power plants, and boarding commercial aircraft. The card, itself, must be REAL ID compliant unless the resident is using an alternative acceptable document such as a passport. The Act does not require individuals to present identification where it is not currently required to access a federal facility (such as to enter the public areas of the Smithsonian) nor does it prohibit an agency from accepting other forms of identity documents (such as a U.S. passport or passport card).

Q: Can I use my REAL ID card to cross the border into Canada and Mexico and for international travel?

No. REAL ID cards cannot be used for border crossings into Canada, Mexico or other international travel.

Q: Can I use my REAL ID for sea (cruise) travel?

No. REAL ID cards cannot be used for international sea cruise travel.

Q: Do I need a passport if I have a REAL ID?

If you are traveling internationally you will still need your passport. If you are traveling domestically, you will only need one valid form of identification – either your REAL ID or another acceptable alternative such as a passport, not both.

Q: What type of state-issued driver’s licenses and identification cards does the Department of Homeland Security currently accept as identification to access its buildings and facilities and at TSA airport security checkpoints?

Until full enforcement of REAL ID begins on May 7, 2025, DHS and its component agencies, including TSA at its airport security checkpoints, will continue to accept for identification purposes all state-issued driver’s licenses and identification cards issued by compliant states, as well as noncompliant states with a valid extension.

Q: Will a federal agency accept my Enhanced Driver's License?

Yes. State-issued Enhanced Driver's Licenses (EDLs) are designated as acceptable border-crossing documents by DHS under the Western Hemisphere Travel Initiative and are acceptable alternatives for official federal purposes such as accessing a federal facility or boarding a commercial aircraft. Individual agency policies may still apply.

Michigan, Minnesota, New York, Vermont, and Washington are the only states that currently issue EDLs. For more information on EDLs, please go to https://www.dhs.gov/enhanced-drivers-licenses-what-are-they .

Q: What about non-DHS federal entities? What types of licenses and identification cards will they accept for access purposes?

Federal agencies have the authority to set their own minimum security access requirements and, if desired, decide not to accept noncompliant marked cards before the May 7, 2025 deadline.

For example, The U.S. Department of Defense (DoD) recently finalized an update to its DoD-Wide installation security policy and is in the process of no longer accepting noncompliant marked cards across all of its facilities and installations. However, DoD will continue to accept state-issued noncompliant unmarked "legacy" cards until the May 7, 2025 deadline.

To ensure you have the proper identification, DHS recommends that you contact the federal agency you plan to visit in advance, to obtain information regarding identification requirements. As a reminder, the REAL ID Act applies when an individual presents a state-issued driver’s license or identification card to a federal agency for an “official purpose” as defined in the Act and regulations, such as boarding a federally regulated commercial aircraft. Although a REAL ID card may not be necessary for other purposes such as driving, voting, banking, or applying for benefits or employment, we recommend checking with the relevant state, local, or commercial entities regarding their specific identification requirements.

Q: Is DHS trying to build a national database with all of our information?

 No. REAL ID is a national set of standards, not a national identification card. REAL ID does not create a federal database of driver license information. Each jurisdiction continues to issue its own unique license, maintains its own records, and controls who gets access to those records and under what circumstances. The purpose of REAL ID is to make our identity documents more consistent and secure.

Q: How does REAL ID implementation impact states that provide driver's licenses and IDs to certain non-citizens/undocumented immigrants?

REAL ID allows compliant states to issue driver's licenses and identification cards where the identity of the applicant cannot be assured or for whom lawful presence is not determined. In fact, some states currently issue noncompliant cards to undocumented individuals. Noncompliant cards must clearly state on their face (and in the machine readable zone) that they are not acceptable for REAL ID purposes and must use a unique design or color to differentiate them from compliant cards. DHS cautions against assuming that possession of a noncompliant card indicates the holder is an undocumented individual, given that individuals may obtain noncompliant cards for many reasons unrelated to lawful presence. Possession of a noncompliant card does not indicate that the holder is an undocumented individual, given that individuals may obtain noncompliant cards for many reasons unrelated to lawful presence.

Q: How will the phase-out of the Deferred Action for Childhood Arrivals (DACA) Program affect state issuance of driver's licenses and IDs to DACA beneficiaries?

The REAL ID Act allows states to issue temporary (i.e., limited-term), REAL ID-compliant driver's licenses and ID cards to applicants who provide valid, documentary evidence that they have “approved deferred action status.” [Sec. 202(c)(2)(B)(viii)] Under the REAL ID regulation, applicants with approved deferred action who hold valid Employment Authorization Documents (EADs) and Social Security Numbers (SSNs) may qualify to receive temporary REAL ID driver's licenses and ID cards. The Deferred Action for Childhood Arrival (DACA) Program standardized and expedited the process for obtaining these supporting identification documents for individuals with Deferred Action seeking REAL IDs. Individuals with approved Deferred Action, valid EADs and valid SSNs may continue to hold temporary (limited-term) REAL IDs until their expiration. In any case, REAL ID compliant states may continue to issue noncompliant licenses and IDs to individuals with or without lawful status, including deferred action, as defined under the REAL ID Act.

Q. Can a person who was granted Temporary Protected Status (TPS) get a REAL ID-compliant license/ID? How long will it be valid?

Yes, a TPS beneficiary can obtain a REAL ID compliant license or identification card. The Secretary of Homeland Security may designate a foreign country for TPS due to conditions in the country that temporarily prevent the country's nationals from returning safely, or in certain circumstances, where the country is unable to handle the return of its nationals adequately. USCIS may grant TPS to eligible nationals of certain designated countries (or parts of countries), who are already in the United States. Eligible individuals without nationality who last habitually resided in the designated country may also be granted TPS.

The validity period of the license or ID card generally depends upon the length of the TPS period. When DHS designates or extends TPS status for a country, it can do so for 6 months or longer through a Federal Register Notice. A TPS beneficiary’s status is tied to a country designated for TPS. Pursuant to Section 202(c)(2)(C)(ii) of the Real ID Act of 2005, a temporary driver's license or temporary identification card issued to individuals who have a pending or approved application for TPS “shall be valid only during the period of time of the applicant's authorized stay in the United States or, if there is no definite end to the period of authorized stay, a period of one year.”

For purposes of assessing compliance with the REAL ID Act, please note that there is no definite end to the period of authorized stay for TPS beneficiaries who present a Form I-766, Employment Authorization Document (EAD) that contains a Category Code of A-12 or C-19 and a “Card Expires” date from the list below.

An EAD that meets the above description is valid documentary evidence of TPS required by the Real ID Act of 2005, Section 202(c)(2)(B)(vii) and is acceptable for REAL ID purposes. Although a response from the Systematic Alien Verification for Entitlements (SAVE) program confirming immigration status provides a designation end date for TPS, these individuals do not have a definite end to the period of authorized stay. Pursuant to Section 202(c)(2)(C)(ii) of the Real ID Act of 2005, a temporary driver's license or temporary identification card issued to individuals who have a pending or approved application for TPS “shall be valid only during the period of time of the applicant's authorized stay in the United States or, if there is no definite end to the period of authorized stay, a period of one year.”

Issuance of REAL ID Compliant Documents to Citizens of the Freely Associated States

On December 17, 2018, President Trump signed the REAL ID Act Modification for Freely Associated States Act, Public Law 115-323. This Act amends the REAL ID Act of 2005 to authorize states to issue full-term REAL ID compliant driver’s licenses and identification cards to citizens of the Federated States of Micronesia, the Republic of Palau, and the Republic of the Marshall Islands (collectively known as the Freely Associated States, or FAS) who have been admitted to the United States as nonimmigrants pursuant to a Compact of Free Association and who meet the identification requirements of the REAL ID Act.

Q: What does the legislation do? Citizens of these countries are nonimmigrants and have only been issued temporary/limited term licenses in the past.

The REAL ID Act Modification for Freely Associated States Act amends the REAL ID Act to separate citizens of the Freely Associated States from the categories of non-U.S. citizens who are only eligible to receive a temporary (limited term) REAL ID- compliant driver’s license or identification card with a validity period no longer than the period of authorized stay in the United States, or if there is no definite end to the period of authorized stay, one year. With this amendment, citizens of the Freely Associated States who present acceptable evidence of identity and lawful status under the REAL ID Act and its implementing regulations should now receive a full-term driver’s license or identification card, rather than a temporary one.

Q: What identity and lawful status documents will FAS citizens need to present in order to obtain a REAL ID compliant license?

DHS recently designated an unexpired foreign passport with an approved I-94, with a valid visa no longer required, documenting the applicant’s most recent admission to the United States under a Compact, as acceptable documents FAS citizens may present to establish identity in order to obtain a REAL ID license or identification card. FAS citizens also may present one of the other identity documents listed in the regulations, including an unexpired passport, with a valid, unexpired visa (if applicable), and approved I-94, an unexpired employment authorization document, or a previously issued REAL ID compliant driver’s license or identification card (in which case, a valid passport and I-94 is acceptable evidence of lawful status). In all cases, the documentation presented for proof of identity and lawful status must be verified through Systematic Alien Verification for Entitlements (SAVE).

Q: What if an applicant states he or she has been in the United States for a number of years and does not have a valid passport?

Freely Associated States citizens who entered the United States lawfully years ago may have passports that have expired. In order to be issued a REAL ID-compliant document, they will need to renew their passport or present another acceptable identity document, such as an unexpired EAD.

Q: What will the expiration date be for a REAL ID driver’s license or identification card issued to citizens of the Freely Associated States?

The appropriate validity period of the driver’s license or identification card will be consistent with the state’s regular expiration period for full-term REAL ID-compliant documents and carry the same compliant markings without any additional language.

Q: Will other classes of nonimmigrants be eligible to present a valid passport and I-94 for proof of identity and lawful status and be issued a REAL ID-compliant document?

The designation of the unexpired passport with an approved I-94 as an acceptable identity document is only available to Freely Associated States citizens admitted under the Compacts. This designation does not change the requirement for other classes of nonimmigrants to present a valid unexpired passport, valid unexpired visa, and I-94; or an EAD as evidence of identity and lawful status. In all cases, the documentation presented for proof of identity and lawful status must be verified through Systematic Alien Verification for Entitlements (SAVE).

Q: Are other categories of non-U.S. citizens that are only eligible to receive a temporary (limited term) REAL ID-compliant document eligible for a regular full term REAL ID-compliant document?

The REAL ID Act Modification for Freely Associated States Act only applies to citizens of the Freely Associated States and enables them to receive full-term REAL ID licenses. Other categories of non-U.S. citizens in a “temporary lawful status” as defined in the REAL ID regulations remain eligible for temporary (limited term) REAL ID-compliant driver’s license or identification card with a validity period no longer than the period of authorized stay in the United States, or if there is no definite end to the period of authorized stay, one year. These categories of individuals in a “temporary lawful status” as defined in the REAL ID regulations include a person who is a nonimmigrant; has a pending application for asylum; has a pending or approved application for temporary protected status; has approved deferred action; or has a pending application for lawful permanent resident or conditional permanent resident status.

Q. Does the REAL ID Act require an applicant who wears a head covering for religious reasons to alter or remove the head covering so that the driver’s license or identification card photograph shows their hair or ears?

No. The REAL ID regulatory standards for the digital photograph recognize that some individuals may wear head coverings for religious or other reasons. However, such coverings should not obscure an applicant’s facial features or generate a shadow. For purposes of the photograph, the face should be visible from the hairline to the chin and forward of the ears, and be free of shadows. The REAL ID regulation does not require the exposure of the hair line or the ears.

State Compliance

Q. can jurisdictions meeting the standards of real id continue to issue non-compliant real id driver’s licenses and identification cards.

Yes. REAL ID allows jurisdictions to issue identification cards and driver’s licenses that are not in compliance with the requirements of the Act. Those licenses and identification cards, however, must clearly state on their face and in the machine readable zone that the card is not acceptable for official purposes.

Q. If my state issues an Enhanced Driver’s Licenses, is that sufficient for my state to be REAL ID compliant?

State Enhanced Driver’s Licenses (EDL) designated as acceptable border-crossing documents by DHS under the Western Hemisphere Travel Initiative (WHTI) are acceptable for official federal purposes (i.e., boarding a commercial aircraft, accessing a federal facility, or entering a nuclear power plant). However the existence of an EDL is not sufficient to consider the state to be in overall compliance for purpose of determining whether a federal agency may accept a state’s regular driver’s license for official purposes. For example, a federal agency could accept an EDL issued from a state but not be able to accept a standard driver’s license from that same state.

Q. Why is DHS recertifying states already determined to be compliant?

DHS makes determinations that a state is meeting the minimum requirements of the REAL ID Act based upon certifications submitted by the state to the Secretary of Homeland Security. The REAL ID regulation prescribes how these certifications are to be made. In particular, the REAL ID regulation requires that states recertify their compliance with the Act every three years, on a rolling basis, as determined by DHS.

State Implementation

Q. can states accept electronically submitted copies of source documents from applicants.

On November 7, 2019, DHS issued a request for information (RFI), published in the Federal Register, to receive input on technologies that could assist states and their residents in the digital submission, receipt, and authentication of documents and information applicants must provide when applying for a REAL ID compliant driver’s license or identification card. DHS received 69 responsive comments and completed its preliminary review of the responsive proposals. Based on this review, DHS has identified one viable option that can be immediately implemented by the states, territories, and District of Columbia, hereafter “States,” consistent with existing authorities.

On February 19, 2020, DHS informed the States that effective immediately, they are permitted to implement the acceptance of electronically submitted copies of source documents with certain restrictions. Specifically, the States may now add the pre-submission of identity and lawful status source documents, through a secure electronic process, prior to an applicant’s in-person DMV visit, and physical presentation of those same documents for authentication and verification by DMV personnel.

States had requested this ability during the RFI process stating that electronic pre-submission helps streamline the application process by: 1) ensuring that an applicant has the correct information and, 2) allowing a state to electronically retain that information prior to the applicant’s in-person visit. Retaining the information in advance eliminates time-consuming activities associated with the physical scanning and retention of source documents that typically occurs during the applicant’s DMV visit. States informed DHS that this can have a direct impact on reducing overall applicant wait times and improving customer satisfaction. DHS guidance to the States recommend that they consider implementing this option.

DHS continues to evaluate the other proposals for action and is working with the Office of Management and Budget and Congress, as necessary.

Q. At what point in the application process should states capture the applicant's image?

States should capture the applicant's image at the beginning of the licensing process when the applicant submits a completed application to a Department of Motor Vehicles (DMV) representative for processing. If at any time during the application process fraud is suspected, the DMV should make every attempt to capture the applicant's image whether or not a completed application is submitted for processing.

Q. Does an applicant have to provide documentation of all previous names if the name on the lawful status document is different from the current legal name that will be displayed on the new license or identification card?

The applicant should demonstrate name traceability, i.e., a connection between the name presented on the source document and the name requested to be on the issued document. States may choose the kinds of documentation individuals should present as evidence of this traceability. Individuals do not have to provide a complete listing of all the names that they may have previously used.

Q. What classifications of noncitizens are eligible for full-term compliant driver's licenses?

Noncitizens lawfully admitted for permanent or temporary residence, noncitizens with conditional permanent resident status, noncitizens with an approved application for asylum, and noncitizens who have entered the United States as refugees are eligible for a full-term REAL ID license or identification card.

Q. Can a "Temporary" or "Limited Term" license be renewed remotely?

No. Temporary or limited-term licenses and identification cards need to be renewed in person and upon presentation and verification of valid documentary evidence that the temporary lawful status is still in effect or that the individual has lawful status in the United States.

Q. How should a "Temporary" or "Limited Term" license be marked?

Temporary and limited term cards need to clearly indicate both on its face and in the machine readable zone that they are temporary and include the expiration date.

Q. What is the purpose of an exceptions process?

DHS recognizes that each jurisdiction is unique and needs flexibility to tailor an exceptions process to meet its individual needs and circumstances. An exceptions process helps states address unique situations where individuals, for reasons beyond their control, are unable to present one or more of the identity documents listed in the regulations. For example, following a natural disaster, for reasons beyond a person's control, documents necessary to establish identity and lawful status may no longer be readily available or obtainable. In such cases, states may need to rely on alternate documents to establish their identity or U.S. citizenship.

Q. Should states inform DHS when they change their exception process?

DHS understands that circumstances may require the development or modifications to a state's exceptions process following certification. In such cases, a state only needs to report to DHS its new or modified process when DHS conducts a periodic compliance recertification process.

Q. Should states have an independent laboratory assess the physical security features of their driver's licenses or identification cards?

States should employ multiple levels of security features for the detection of false cards, and submit a report to DHS that indicates the ability of the card design to resist compromise and document fraud. However, states are also welcome to use an independent laboratory to assess the documents or prepare a report.

Q. How should states mark compliant and non-compliant licenses so that screeners can easily distinguish between acceptable and unacceptable state-issued driver's licenses or identification cards?

While DHS recommends that states adopt the general design marking (aka "gold star"), per the REAL ID Security Plan Guidance Handbook, states may submit for DHS review and approval alternative methods of marking documents to clearly differentiate a compliant card from a non-compliant card. Those methods could include differentiations in color, lettering, and/or format.

Q. Upon renewal do applicants need to re-submit any documents that were required at the time of the initial application?

Except for holders of temporary or limited term licenses or identification cards, applicants renewing their licenses or identification cards do not need to re-submit identity source documents unless there has been a material change in any personally identifiable information (PII) since prior issuance.

Q. What would be considered a material change in Personally Identifiable Information (PII)?

Material change includes any change to an individual's PII, which is defined in the regulations to include information to demonstrate identity, date of birth, or social security number, as well as information that appears in databases or in the machine readable technology of the license or identification card. Notwithstanding the definition of PII, material change does not include a change of address of principal residence.

Q. May states issue a duplicate REAL ID remotely?

Yes. States may use remote procedures to re-issue a duplicate card – a card that bears the same information and expiration date as the original card – as long as there has been no material change to the card-holder's PII since prior issuance and the document bears the same expiration date as the original document. States may choose to re-verify an applicant's SSN and lawful status when issuing a duplicate driver's license or identification card.

Q. If a state has already copied an individual's source documents does the individual need to re-submit those same documents when applying for a REAL ID?

DHS understands that some states may currently require presentation, verification, and retention of identity source documents, social security information, and proof of address in a manner that meets the minimum regulatory standards. This also includes meeting the minimum standards for employee background checks, fraudulent document recognition training, and information security and storage requirements. States already meeting these standards do not need to have applicants resubmit identity source documents upon initial application for a compliant document.

Q. Are Enhanced Driver’s Licenses (EDL) and Enhanced Identification Cards (EID) acceptable for official federal purposes such as boarding a commercial aircraft?

Yes. State EDLs designated as acceptable border-crossing documents by DHS under WHTI are acceptable for official federal purposes such as boarding a commercial aircraft or entering a federal facility.

REAL ID Modernization Act

The REAL ID Modernization Act, passed by Congress as part of the Consolidated Appropriations Act, 2021 includes a provision that removes a requirement for a state to require an individual to provide documentation of their social security number when applying for a REAL ID driver’s license or identification card. Title X, Div. U, Pub. L. No. 116-260 (Dec. 27, 2020). This provision, contained at subsection 1001(c) of the REAL ID Modernization Act, provides that “[n]otwithstanding any other provision of law (including regulations), beginning on the date of the enactment of this Act, a State does not need to require an applicant for a driver’s license or identification card to provide separate documentation of the applicant’s Social Security account number in order to comply with the requirements of the REAL ID Act of 2005.” This provision became effective on December 27, 2020. Although states are no longer required to collect a social security document from a REAL ID applicant they still must collect and retain the number as part of the application process and verify that information with the Social Security Administration as currently required by the REAL ID regulations. Not all states have applied this, so please check with your state driver's licensing agency to find the most up to date information.

Q: Does an applicant still need to provide their SSN when applying for a REAL ID?

 The REAL ID Modernization Act includes a provision that removes the requirement for states to require an individual to provide documentation of their SSN when applying for a REAL ID driver's license or identification card.  See REAL ID Modernization Act. 

While the REAL ID Modernization Act no longer requires an applicant to present documentary evidence of their SSN some states may continue to require applicants to present documentation containing their SSN.  DHS recommends applicants check with their state's DMV for information on their requirements.

Q: Do applicants still need to bring in their social security card when applying for a REAL ID?

States may choose to require applicants to present documentation containing their social security number but are not required to do so.

Q: If a state no longer requires a physical document containing the SSN how would someone provide that information to the DMV?

States that choose to no longer require a social security document may collect the number as part of the application process (e.g., states may collect it on the application form).

Q: If a state continues to require a document, are they limited to the documents described in section 37.11(e) of the regulation?

DHS has not added any new social security documents to the regulation so an applicant would still need to provide one of the listed documents (i.e., a social security account number card, a W-2 form, an SSA-1099 form, a non-SSA form, or a pay stub with the applicant’s name and social security number).

Q. Does a state need to verify an applicant’s social security number even if it no longer requires a social security card or other document?

Yes. The verification requirements have not changed. States must continue to verify social security numbers with the Social Security Administration as required by 6 CFR 37.13(b)(2) of the REAL ID regulations.

Eligibility of Afghanistan nationals paroled into the United States for REAL ID compliant driver’s licenses and identification cards

The Extending Government Funding and Delivering Emergency Assistance Act, enacted into law on September 30, 2021, includes a provision making certain citizens and nationals of Afghanistan paroled into the United States eligible for REAL ID compliant driver’s licenses and identification cards. Pub. L. 117-43, Div. C, Title V, § 2502 (Sept. 30, 2021).

Q: What does the legislation do and to whom does it apply?

The legislation makes certain citizens and nationals of Afghanistan paroled into the United States eligible for a REAL ID compliant driver’s license or identification card. It applies to citizens and nationals of Afghanistan paroled into the United States between July 31, 2021, and September 30, 2022, and certain immediate family members paroled into the United States after September 30, 2022 (covered parolees).

Q: What does it mean to be paroled into the United States?

Parole is a discretionary decision that permits a noncitizen to be physically present in the United States. It is granted on a case-by-case basis for urgent humanitarian reasons or significant public benefit. Parole falls under section 212(d)(5)(A) of the Immigration and Nationality Act (8 U.S.C. 1182(d)(5)(A)).

Q: Are parolees who are not covered by this legislation eligible for a REAL ID?

No. Parole is not one of the lawful status categories covered by the REAL ID Act.

Q: What form of identity and lawful status documents are acceptable for a covered parolee to present when applying for a REAL ID compliant driver’s license or identification card?

Covered parolees must still meet all the identity and lawful status documentation and information requirements of the REAL ID regulation. Covered parolees are eligible to apply for, and normally are issued a Form I-766, Employment Authorization Document (EAD), soon after their parole into the United States. As the Form I-766 is issued to numerous categories of noncitizens, the DMV will need to verify that an applicant is a covered parolee through the SAVE system.

Q: Are covered parolees required to provide a Social Security Number to be issued a REAL ID?

Yes. Covered parolees are eligible for a Social Security Number, which they must provide when applying for a REAL ID, as required by the REAL ID regulations.

Q: Are covered parolees required to provide proof of principal residence address?

Yes. Covered parolees must provide proof of address in accordance with the requirements of the REAL ID regulations.

Q: What type of a REAL ID are covered parolees eligible for?

Covered parolees are eligible for a temporary/limited term REAL ID. The expiration date of the temporary/limited term REAL ID is to be based on the expiration date of the parole term as determined by DHS.

Q: Will DMVs be able to use SAVE to verify the immigration documentation and information provided by Afghan parolees?

Yes. Please see the following Q&A for more information.

Q: How can a DMV distinguish covered parolees from other parolees who may not be eligible for a REAL ID license or identification card?

The SAVE response will indicate Parolee and the date that the applicant was paroled into the United States. In addition, the SAVE response will generally include an “OAR” (Operation Allies Refuge) class of admission (COA) if the individual is an Afghan parolee. For limited situations in which an Afghan parolee has another parole COA such as “PAR” or “DT”, the procedures for receiving Afghanistan as the Country of Citizenship through initial verification depend upon whether the agency is using the web services access (system-to-system) or web browser access method:

• Web Services – SAVE may provide Afghanistan in the Country of Citizenship field (NonCitCountryCitCd) as part of the initial verification response.
• Web Browser – SAVE may provide Afghanistan in a new Country of Citizenship field as part of the initial verification response screen.

The procedure for obtaining Afghanistan as the Country of Citizenship through additional verification is the same for both access methods. Specifically, user agencies should include a “Request verification of Afghan citizenship” note in the comments field for the additional verification request. SAVE will then respond with “Citizen of Afghanistan” in the DHS Comments to Agency field.

Q: What if an individual’s status changes?

If a parolee adjusts status, they will have to reapply. Any individual who is issued a temporary/limited term REAL ID can reapply for a regular full term REAL ID at any time if their status changes.

Q: What qualifies as a valid, unexpired Permanent Resident Card (Form I-551) for purposes of establishing identity and lawful status under the REAL ID regulations?

In addition to the plastic I-551 Permanent Resident Card, the following documents qualify as a valid, unexpired Form I-551:

• A foreign passport with an unexpired temporary I-551 stamp, or with a temporary I-551 printed notation on a machine-readable immigrant visa (MRIV) with a DHS admission stamp, within the stated validity period, which is normally one year from the date of the DHS stamp;
• A DHS Form I-94 or Form I-94A with a photograph and an unexpired temporary I-551 stamp; or
• A U.S. Department of State Form DS-232, Unrecognized Passport or Waiver Cases, with a temporary I-551 printed notation on a machine-readable immigrant visa (MRIV) with a DHS admission stamp and validity period, which is normally one year from the date of the DHS stamp.

In all cases, the documentation presented for proof of identity and lawful status must be verified through Systematic Alien Verification for Entitlements (SAVE).

Q: Can a state accept a Form I-766, Employment Authorization Document (EAD), whose validity has been extended by DHS?

Yes.  States should accept DHS-issued EADs that have had the validity period automatically extended by DHS because they are unexpired.  These include EADs that bear a “Card Expires” date that has passed, or one that has a future expiration date on its face.  To determine whether an EAD validity period is extended, states should follow the scenario-based guidance below and then use SAVE to verify the extended EAD validity period.

Documentation

• The EAD bears a category listed in Automatic Employment Authorization Document (EAD) Extension , then follow the guidance on that webpage and verify it by using SAVE.
• The EAD bears a category not listed in Automatic Employment Authorization Document (EAD) Extension , then the EAD may still be automatically extended.  As with all EAD extensions, verify it by using SAVE .
• In this situation, visit the country-specific TPS webpage available through the applicable country link on left side of the Temporary Protected Status webpage.
• Use the information on the country-specific TPS webpage to determine whether there is a blanket automatic extension of expiring EADs for TPS beneficiaries of that country.

SAVE Verification

Verify all EAD extensions using SAVE.  SAVE will generally include any status and/or EAD extension as part of its initial verification response.  In situations where SAVE does not, please submit an additional verification request.  If a previous SAVE case verified an applicant’s status and/or employment authorization, please submit a new verification request to determine whether there has been an extension or change.

Q: Can a state accept a Form I-551, Permanent Resident Card, whose validity has been extended by DHS?

Yes.  States should accept DHS-issued Form I-551, Permanent Resident Cards that have had the validity period automatically extended by DHS because they are unexpired. These include a Form I-551, Permanent Resident Card (PRC, commonly known as a Green Card), bearing a “Card Expires” date that has passed, or one that has a future expiration date on its face, but is presented with a Form I-797 Notice of Action that contains language extending the validity period of the Green Card. Examples include a:

• Receipt notice for Form, I-90, Application to Replace Permanent Resident Card (In this situation, follow the guidance on the webpage USCIS Extends Green Card Validity Extension to 24 Months for Green Card Renewals .)
• Receipt notice for Form I-751, Petition to Remove Conditions on Residence
• Receipt notice for Form I-829, Petition by Investor to Remove Conditions on Permanent Resident Status
• Receipt notice for Form N-400, Application for Naturalization

As with all situations where an applicant presents a Green Card, verify their Lawful Permanent Resident status by using SAVE .

Q: Do Afghans with re-parole and extension of parole remain eligible for REAL ID compliant driver’s licenses?

Yes.  Covered parolees who receive re-parole (a new period of parole with new start and end dates) or extension of initial parole (original start date and new end date) from the U.S. Department of Homeland Security (DHS) remain eligible for REAL ID compliant driver’s licenses and identification cards. 

Documentation:

• Covered parolees with re-parole or an extension of their initial parole may present a Form I-766, Employment Authorization Document, (EAD) with category C11 and a Form I-797C, Notice of Action, extending their EAD validity. 
• DMVs should accept all EADs that have a validity period extended by DHS because they are unexpired.  Unexpired EADs include those that bear a “Card Expires” date that has passed, in combination with a Form I-797C extending the EAD validity period, and an EAD that has a future expiration date on its face. 
• Apart from their parole documentation, Afghan parolees may also present valid immigration documents to DMVs that demonstrate lawful status under the REAL ID Act because they may have other pending applications or approved statuses or categories. 
• For more information on immigration documents, including sample images, see the SAVE Commonly Used Immigration Documents page.

Verification:

• Many covered parolees will also have automatically extended EADs that SAVE can verify.
• Covered parolees may have more than one valid immigration status or category, and many are independent categories of lawful status under the REAL ID Act such as pending asylum and Temporary Protected Status (both pending and approved).
• A first step SAVE verification is automated.  If an automated verification can be completed, SAVE provides a response in seconds, which will include one class of admission (COA) and employment authorization information, if any. 
• If the first step SAVE response is not sufficient for a DMV to make an eligibility determination, the DMV should institute Additional Verification.
• Parole period,
• Additional immigration statuses and categories, and
• Pending immigration applications.

Additional Verification is a manual process and response times vary.  Agencies are encouraged to submit a copy of the parolee’s immigration document(s) when instituting Additional Verification.

For more information on Afghan re-parole and parole extensions, see the June 8, 2023, DHS announcement  that certain Afghan nationals may maintain parole and employment authorization for up to two additional years and the USCIS webpage “Re-Parole Process for Certain Afghans.”

• REAL ID Act of 2005

Deadline: May 7, 2025

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A Guide to the Department of Transportation's Airline Refund Rules

Here's everything you need to know.

Jeff Greenberg/Getty Images

The Department of Transportation (DOT) issued a new rule last week detailing when airlines owe travelers a refund and how they have to pay. But like all good things, it comes with a few caveats.

Under the new rules , all airlines in the United States will now be required to refund travelers for significant changes to their flight, baggage delays, and other instances, but it’s important to know what your options are when it comes to getting your money back.

Travel + Leisure broke down the new rules and what frequent fliers need to know about them before your next trip.

When do airlines need to issue a refund?

Travelers are entitled to automatic refunds when their flights are canceled or significantly changed or if the airline fails to provide an extra service they purchased, like onboard Wi-Fi , seat selection, or inflight entertainment . When it comes to changes, the refund is only available if a traveler has not accepted alternative transportation or travel credits offered.

What constitutes a “significant change?”

As part of the new rule, the DOT has defined a “significant change” as: 

• A departure or arrival time that is more than three hours from the original time for domestic flights
• A departure or arrival time that is more than six hours from the original time for international flights
• Changes to the departure or arrival airport
• An increase in the number of connections
• A downgrade to a lower class of service
• A connection at a different airport or flights on different planes that are less accessible or accommodating to a person with a disability

What about delayed bags?

Passengers who file a mishandled baggage report are also now entitled to a refund of the checked bag fee if their bag is not delivered within 12 hours of their domestic flight arriving at the gate, or not delivered within 15 to 30 hours of their international flight arriving at the gate, depending on the length of that flight.

How will travelers receive their refund?

Airlines are now required to automatically issue a refund without a passenger having to request one. Refunds must be issued within seven business days for credit card purchases and within 20 calendar days for other payment methods.

Can you get your money back in cash?

Yes. One of the benefits of this new rule change is airlines can no longer offer a travel voucher — which tends to come with an expiration date — and call it a day. Instead, the refund must be issued in cash or the original form of payment (like a credit card or miles). Airlines can substitute travel vouchers or other forms of compensation if the passenger willingly accepts it.

Airlines must also promptly notify consumers affected by a canceled or significantly changed flight of their right to a refund.

When does the new rule go into effect?

The new rule regarding refunds will take effect on Oct. 28.

Can travelers receive compensation for any other reason?

Yes. Passengers who are unable to travel to, from, or within the U.S. because of a medical issue due to a serious communicable disease are now entitled to a travel credit or voucher. These vouchers must be transferable and valid for at least five years from the date they are issued.

In these instances, travelers may be required to provide evidence of their reason for not traveling. 

This new rule will go into effect on April 28, 2025. 

What fliers need to know about new refund rules for airlines

Starting in about six months, u.s. airlines will have to offer customers cash refunds before vouchers.

New federal rules for airlines will go into effect later this year, giving travelers a better picture of the full cost of flights before they book — and getting them an easier refund if things go awry.

After a process that lasted more than a year, the Biden administration announced the rules on passenger protections Wednesday.

“This is a big day for America’s flying public,” Transportation Secretary Pete Buttigieg said in a news conference at Reagan National Airport.

While the trade group Airlines for America said its members “abide by — and frequently exceed — DOT regulations regarding consumer protections,” consumer advocates praised the administration’s move.

“These rules are not only critical but also common sense,” said William McGee, senior fellow for aviation and travel at the American Economic Liberties Project, who spoke at Wednesday’s event.

Most new rules go into effect in the fall

At the event Wednesday, Buttigieg said that “the bulk of these protections” will go into effect in about six months. Others will start in a year.

That means refund rules that get customers automatic cash refunds when airlines cancel or significantly change flights won’t be in place during the busy summer travel season. But they should be set in time for the Thanksgiving and winter holiday season rush.

Buttigieg said that the department expects airlines to take some time to develop the processes to return cash to travelers, but added that he doesn’t want them to drag their feet.

“They don’t have to wait the number of months that it’ll technically take for this to go into effect,” Buttigieg said Wednesday. “They could and should be doing this right now.”

You should get refunds without having to ask

Instead of first offering a voucher or credit, airlines “must automatically issue refunds without passengers having to explicitly request them or jump through hoops,” the Transportation Department says. The refunds need to be issued within seven business days for credit card purchases and 20 calendar days when bought through other methods.

However a traveler originally paid is the way the refund needs to be issued, the rule says, whether that’s by credit card or airline miles . Other types of compensation are allowed only if a passenger chooses one of those alternatives.

“No more defaulting to vouchers or credits when consumers may not even realize that they were entitled to cash,” Buttigieg said.

You can still choose to be rebooked

If travelers’ flights have been canceled or significantly changed, they can still continue with their trip. Passengers are only eligible for a refund if they have declined to accept alternative transportation.

Airlines will have to pay for delayed bags and broken WiFi

There are many ways for a trip to go awry, and the new rules cover more than just a late or canceled flight.

If a checked bag isn’t delivered within 12 hours of a domestic flight arriving at the gate, or within 15 to 30 hours of an international flight arriving, depending on how long that flight is, passengers will be entitled to a refund of their checked-bag fee. They will need to file a mishandled baggage report.

Refunds will also be given if passengers pay for a service such as WiFi, seat selection or in-flight entertainment and the airline fails to provide.

‘Significant’ changes will be the same for all airlines

Automatic cash refunds are due to passengers if their flight experiences a “significant change.” But what does that mean? Previously, the definition could vary from airline to airline.

The new rules provide some consistency. A change is considered significant if a departure or arrival is different by more than three hours for domestic flights or six hours for international trips.

Other changes considered significant: the departure or arrival is from a different airport; there are more connections; passengers are downgraded to a lower class; or service or flights are on planes that are less accessible for a person with a disability.

No more hidden fees for bags and seat selection

The rule on extra fees — what the Biden administration refers to as “surprise junk fees in air travel” — will require airlines and online travel booking sites to disclose up front the fees for a checked bag, carry-on bag, reservation change and reservation cancellation. Those fees must be clearly noted and not shown through a hyperlink, the rule says.

Consumers must also be informed that they don’t have to pay for a seat assignment to travel and that a seat will be provided without an additional price.

“Healthy competition requires that, as a consumer, you comparison shop, which means knowing the real price of a trip before and not after you buy,” Buttigieg said. “Airlines will now be required to show you these costs up front, so you have all the information you need to decide what travel option is best for you.”

Travelers can either search without providing their personal information to see standard fees or, after entering their information, see more tailored fees that might apply given their military status, frequent-flier membership or credit card use.

“The final rule puts an end to the bait-and-switch tactics some airlines use to disguise the true cost of discounted flights,” the Transportation Department said in a news release. “Prior to the rule, some airlines were offering deceptive discounts that consumers may have believed applied to the full fare that was being advertised but only applied to a small portion of the ticket price.”

You will still have to report complaints

Buttigieg said the main way for the department to find out about a violation of the rules is when people submit complaints through the site flightrights.gov . But he said he hopes that by making refunds automatic, there will be less need for complaints — and more flexibility for employees to perform audits or spot-checks of airline compliance.

Europe-style compensation is still not in the rules

Some travelers heading to or from Europe who experience delays under certain circumstances are entitled to compensation worth more than $600. That kind of system does not exist for domestic flights in the United States, but Buttigieg said it is on the agenda.

“On compensation, we continue to develop that — and to be clear, with this rule on the books, that does not stop or slow the progress that we’re driving in terms of a compensation rule,” he said.

More on air travel

Leave flying to the pros: Think you could land a plane in an emergency? Experts say you’re wrong . Here’s what you should actually do if something goes awry during a flight .

Pet peeves: Why do “gate lice” line up early for a flight ? Psychologists explained for us. Another move that annoys airline workers: abusing the flight attendant call button . For more on how to behave on a flight, check out our 52 definitive rules of flying .

Plane mess: Stories about extremely disgusting airplanes have been grossing out travelers. The question of plane cleanups became the subject of a recent debate after a flight attendant allegedly told a pregnant passenger to pick up the popcorn spilled by her toddler.

Frequent flying: Airline status isn’t what it used to be, but at least there are some good movies and TV shows to watch in the air. And somewhere out there, experts are trying to make airline food taste good.

Watch CBS News

New airline rules will make it easier to get refunds for canceled flights. Here's what to know.

By Megan Cerullo

Edited By Aimee Picchi

Updated on: April 25, 2024 / 12:56 PM EDT / CBS News

New consumer protection rules will soon entitle airline passengers to automatic refunds when flights are canceled or significantly delayed, while also requiring airlines to reveal  junk fees  upfront.

In total, the new rules could save travelers $500 million annually, Department of Transportation Secretary Pete Buttigieg said Wednesday, describing the regulations as "the biggest expansion of passenger rights in the department's history."

They take aim at some of the most common complaints against airlines, such as delays and difficulties getting refunds. Airlines will also have to disclose all possible fees, such as added costs for seat selection, when advertising a fare.

The regulations are likely to effect in October, officials said. Here's what to know about the new rules and what they mean for you.

You'll get an automatic refund for delayed or canceled flights

The first rule mandates that airlines promptly refund customers when flights are meaningfully disrupted or delayed. Airlines will have to refund customers the full ticket prices, including airline-imposed fees, as well as government taxes and fees.

In theory, passengers are already entitled to such refunds, but in practice airlines don't always provide them, Buttigieg noted. He said the new rule benefits infrequent fliers in particular, who may be less familiar with their rights. 

This rule will save customers the hassle of dealing with a chatbot or completing a cumbersome claims process to receive refunds they're entitled to anyway when flights don't take off as scheduled.

Airlines often offer customers compensation in the form of vouchers or miles with values that are less than the flight's original cost. And passengers often must engage with customer service agents or chatbots to secure refunds, which can lead them to give up on the process altogether, according to Buttigieg.

How long of a delay will qualify for a refund? 

The new rule defines what constitutes a "significantly changed" flight: a delay of at least three hours for a domestic flight, and at least six hours for an international flight. That was previously left to the discretion of the airline. 

The rule says passengers will get automatic refunds in those cases as long as they don't accept alternative transportation or travel credits offered by the airline.  

Passengers will also be entitled to refunds for other significant flight changes, according to the Department of Transportation. 

These changes include flights whose departure or arrival airports change, that add connections or downgrade passengers to a different level of service. If a flight requires a passenger with a disability to make a connection at an airport or on a flight that is less accommodating, that also qualifies for a refund.

How long will it take to get a refund?

Airlines will have seven days to automatically refund passengers who purchased their tickets with a credit card, and 20 calendar days for other payment methods, the Transportation Department said.

"No more defaulting to vouchers or credits when consumers may not even realize they're entitled to cash," Buttigieg said. 

Can I get a refund for delayed bags? 

Yes, checked bag delays are also covered. 

When bags aren't delivered within 12 hours of a domestic flight's arrival at its gate, passengers will get a refund for their checked bag fee.   On international flights, bags that don't arrive within 15 to 30 hours, depending on a flight's length, are covered by the rule. 

What other refunds will be available? 

Airlines must also refund the costs of services customers paid for but then didn't receive on the flight, such as wifi, seat selection or in-flight entertainment, the Transportation Department said.

For instance, if passengers buy wifi access but it doesn't work properly, they are entitled to a refund for the service.

What is happening with surprise fees? 

Transportation officials also announced a second rule on Wednesday that targets "junk" or surprise fees, which are charges that aren't typically disclosed to a consumer ahead of purchase. 

Under the rule, airlines must disclose all fees the first time that airfare is advertised on an airline's site. Hyperlinks don't count, according to the agency.

The rule is designed to protect consumers against confusion caused by "drip pricing"  by requiring airlines to disclose how much these additional fees will cost up front. That includes amounts airlines charge consumers to check bags, carry on bags, select seats, and change or cancel flights.

The rule is designed to help make it easier for passengers to estimate the full cost of flying so they can make an informed purchase.

Are seats guaranteed if I buy a ticket?

Under the second rule, airlines will also have to make clear to customers that if they buy a ticket, they're guaranteed a seat — even if they don't fork over additional money to choose where on the plane that seat is located. 

How will I know I'm seeing the actual flight price?

The second rule also bars airlines from advertising artificially low prices that don't factor in mandatory fees. 

The Transportation Department said this will end "discount bait-and-switch tactics" that dangle deceptive discounts to convince travelers to buy tickets.

What do airlines say about the new rules?

Airlines for America, a trade group for large U.S. carriers, noted that refund complaints to the Transportation Department have fallen sharply since mid-2020. 

A spokesperson for the group said airlines "offer a range of options — including fully refundable fares — to increase accessibility to air travel and to help customers make ticket selections that best fit their needs."

The group said the 11 largest U.S. airlines issued $43 billion in customer refunds from 2020 through 2023.

While Buttigieg said airlines aren't "enthusiastic" about being held to a higher standard, he believes the new rules will build passenger confidence in companies and ultimately benefit the industry as a whole.

Buttigieg also said he hopes the new rules will push carriers to improve the consumer experience. For example, if an airline knows it will automatically owe customers refunds for canceled flights, it might invest more in precise scheduling, and ultimately reduce the number of cancellations overall. 

—With reporting by the Associated Press.

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.

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Congress approved a TikTok ban. Why it could still be years before it takes effect.

TikTok’s fate in the U.S. has never been more in doubt after Congress approved a bill that gives its parent company two options: sell it to an approved buyer or see it banned.

President Joe Biden signed the legislation into law on Wednesday. 

But it could take years for the TikTok ban to actually go into effect, since its Chinese-owned parent company, ByteDance, is likely to challenge the statute in court. 

And even if it survives a legal challenge, no one is quite sure what would happen next. 

How soon could a potential ban take effect?

It would probably be several years from now.

According to the statute’s language, ByteDance would have nine months to divest and find an American buyer for TikTok once the bill is signed into law. 

On top of that, the president can push back the deadline by an additional 90 days. 

That means, without a sale, the soonest TikTok could shut down in the U.S. would be more than one year from now.  

But it’s more complicated than that. 

If ByteDance sues to block the implementation of the statute — which it has said it would do — the bill will be taken up by the D.C. Circuit Court of Appeals, according to Isaac Boltansky, director of policy for the financial services firm BTIG.

Boltansky said ByteDance would file a suit no later than this fall. And while the case is under judicial review, the “clock” on any ban is effectively paused, he said. 

Once the D.C. court issues its ruling, whichever side loses is likely to request a review by the U.S. Supreme Court.

That would forestall the ban by another year — meaning nothing would go into effect until 2026, Boltansky said.

TikTok will argue that the ban is unconstitutional and that it’s also taken steps to protect American users’ data. The app has already launched an aggressive lobbying campaign, featuring a number of small-business owners and influencers who say it's their lifeblood.

“We have got to make enough noise so that they don’t take away our voice,” TikTok user @dadlifejason, who has 13.8 million followers, says in a TikTok ad shared on social media.

What about finding a buyer?

The bill stipulates that TikTok can continue to operate in the U.S. if ByteDance sells the app to a U.S.-approved firm. 

While large U.S. tech companies would love to get their hands on the platform, Boltansky said that Biden administration regulators — not to mention GOP critics of Big Tech firms — have no interest in expanding the power, reach or influence of such companies.  

Some other outside groups might emerge. At least one led by Steve Mnuchin, who was Treasury secretary in the Trump administration, has already sought to make a bid, telling CNBC in March that he was putting together an investor group . The Wall Street Journal has also reported that former Activision Blizzard CEO Bobby Kotick was looking for potential buyer partners. While ByteDance, which owns other companies, is worth hundreds of billions of dollars, TikTok would fetch less than that, experts say — especially if it is sold without its powerful recommendation algorithm.  

But Boltansky believes ByteDance is unlikely to agree to any kind of sale. The Chinese government has said as much, arguing that it regards the algorithm as a national security asset. And without that, TikTok becomes much less appealing to potential buyers.    

So is TikTok in the U.S. going away?

It might — but the ultimate impact may be limited. The fact is, most TikTok users already have a presence on other platforms, so the impact on their livelihoods to the extent that they operate businesses on TikTok could be limited.

According to a survey from the financial services group Wedbush, approximately 60% of TikTok user respondents said they’d simply migrate to Instagram (or Facebook) in the event of a sale, while 19% said they’d go to YouTube. 

Analysts with financial services company Bernstein arrived at similar estimates. In a note to clients, they forecast that Meta, which owns Instagram and Facebook, would take over as much as 60% of TikTok’s U.S. ad revenue, with YouTube gaining 25%. Snapchat would also benefit, they said. 

Why did lawmakers feel they needed to take this drastic step?

Boltansky said many political pundits remain surprised that the bill got over the finish line. But a wave of anxiety about both Chinese influence and the impact of social media on youth converged to get it passed.

“This has been noteworthy,” Boltansky said. “Everyone is so conditioned to D.C. doing nothing or the bare minimum to keep the lights on.”

As tensions with Beijing have grown, congressional lawmakers, along with top law enforcement officials, have warned that TikTok is controlled by the Chinese Communist Party (CCP) and is a national security threat to the United States.

“It screams out with national security concerns,” FBI Director Christopher Wray testified on Capitol Hill last year

U.S. officials fear that the Chinese government is using TikTok to access data from, and spy on, its American users, spreading disinformation and conspiracy theories.

It felt like a TikTok ban was moving slowly, then quickly. What happened?

The House passed its standalone TikTok bill on a big bipartisan vote in March. But the Senate appeared in no hurry to take up the measure as Commerce Chair Maria Cantwell, D-Wash., drafted her own legislation.

That all changed when Speaker Mike Johnson, R-La., working with the White House, rolled out his $95 billion foreign aid supplemental plan last week that included billions of dollars for Ukraine, Israel and Taiwan. 

Included in that sweeping aid package: the House’s TikTok bill, with some minor changes. Johnson pushed the package through his chamber, then sent the House on a recess, forcing the Senate to take it or leave it.

Rather than further delay the critical, long-stalled military and humanitarian aid, the Democratic-controlled Senate is moving to quickly pass the package — including the TikTok bill and other Johnson priorities.

Rob Wile is a breaking business news reporter for NBC News Digital.

Scott Wong is a senior congressional reporter for NBC News.

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .