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Celebrity Cruises: The Complete Guide

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Table of Contents

About Celebrity Cruises

Celebrity cruises prices, what is the best celebrity cruises ship, celebrity cruises loyalty program: captain’s club.

With sailings that run the gamut from the Caribbean to Alaska to Europe, Celebrity Cruises offers a ton of options throughout the world. The cruise line has 300 itineraries to all seven continents, many from the line’s home base in Miami.

Before you book a cruise with Celebrity, a line that’s part of the Royal Caribbean family, here’s everything you need to know.

Here are a few key features of Celebrity Cruises to help you decide if the line is right for you.

Cabin types: Depending on the cruise and ship, different cabins may be available — ranging from interior staterooms to suites with private balconies. The most premium option available, The Retreat, includes exclusive and expansive suites, dining, drinks, lounges and more.

Main U.S. routes : If you're planning to depart from the U.S., there are a number of destinations, including Alaska, the Caribbean, New England, Mexico and more. Many begin from ports in Miami, Fort Lauderdale, Florida; Seattle, Boston and New York.

Points currency and loyalty program: The rewards program is called Captain’s Club and you can earn Club Points with every sailing after signing up.

» Learn more: Are cruises all-inclusive?

Celebrity Cruises destinations

Celebrity Cruises can take you all over the world, from Alaska to Asia, the Mediterranean to Mexico, and other places in between. And for every destination, there are just as many options for trip length. Sail to the Bahamas for three nights, around Australia for nine or enjoy a transpacific cruise to Tahiti for 18.

» Learn more: Best credit cards for cruises

Just like with most other cruise lines, price depends on the destination and duration of the trip. A 12-night cruise in New Zealand, for example, might be $943 per person, while a four-night cruise to the Bahamas could be $259. The final cost depends on the cabin you choose, of course. On that Bahamas cruise, an interior room may be as low as $259, but a room with a veranda costs $399 and if you opt to book The Retreat, the price tag is a whopping $2,096.

Learn more : How much does a Caribbean cruise cost?

What’s included in the price?

Most Celebrity Cruises offer two booking options: Cruise Only or All Included. With Cruise Only, you can expect the following for no extra cost:

Accommodations.

Entertainment, including theater and live music.

Room service (anytime for Retreat bookings, breakfast only for all other rooms).

If you opt for the All Included package, you also get:

Basic Wi-Fi.

Classic Drinks Package. 

» Learn more : The best cruise lines

As of fall 2023, there will be 16 Celebrity Cruises ships in the line’s fleet, including three smaller expedition ships that sail only to the Galapagos Islands. But one of the best according to some Celebrity Cruises reviews may be the Celebrity Apex, which offers itineraries from Portugal to Egypt to Scandinavia. Between the spa, 29 restaurants, two-story villa-style cabins and a photo-ready pool deck, it’s certainly a contender.

What is the newest Celebrity Cruises ship?

The newest ship, the Celebrity Ascent, sets sail out of South Florida in November and may be the poshest ship in the fleet. An Edge Series ship that’s already won numerous awards, it will start by sailing to the Caribbean before cruising to Europe and will feature more expansive views, at least 30 dining options, live entertainment, a full spa and even a rooftop garden.

» Learn more: The pros and cons of cruises

The six tiers of status in the Captain’s Club rewards program are, in order from lowest level to highest level:

» Learn more : How much luggage can you take on a cruise?

How to earn Captain’s Club points

Points are earned based on the category of your cabin (larger more expensive cabins earn more points) and the length of your cruise. So the more you spend, the more you earn. For example, you could earn anywhere from two to 24 points per night just based on the suite you book.

Power Up Points

In addition to sailing, you can earn more points through Power Up Points. You will have to sign-up for the program, then Celebrity will email you with opportunities to participate via sharing social media posts or taking surveys. You’ll get one Club Point for every 10 Power Up Points you earn, which will automatically be added to your Captain’s Club account.

Celebrity Cruises Visa Signature Card

The Celebrity Cruises Visa Signature Card also offers a way to earn MyCruise points that can be redeemed for Celebrity cruises, upgrades, and onboard credits. Sign up and score 25,000 bonus points after making at least $1,000 in purchases in the first 90 days of your account opening.

» Learn more: The best travel credit cards right now

How to redeem Captain's Club points

How you redeem your Captain’s Club points will depend on what you’re redeeming them for. For discounts on drinks packages, you’ll have to pre-pay before your cruise starts by calling 800-760-0654, while dining discounts will be taken onboard. But many benefits can be viewed and managed from your Captain’s Club account.

Note that because Celebrity Cruises is part of the Royal Caribbean family, status reciprocity exists across the two brands, meaning your status and benefits will be acknowledged on either line you’re currently cruising with whether you earned status with Captain’s Club or Royal Caribbean's Crown & Anchor Society.

» Learn more: Royal Caribbean vs. Carnival

Wi-Fi is available on all ships except for the Galapagos Expedition cruises, but you’ll pay for it: Basic and Premium Wi-Fi packages are available, though cost varies.

Various drinks packages are available on Celebrity Cruises, from a Zero-Proof nonalcoholic package that includes tea, coffee and smoothies for $30 per day, a Classic Drinks Package that starts at $89 per day and includes alcoholic drinks up to $10, to a Premium Package that includes drinks that cost up to $17 and costs $109+ per day.

For most Celebrity sailings, proof of vaccination against COVID or a negative test aren’t required. There are a few exceptions when traveling to destinations with strict regulations, so check with Celebrity before booking to find out.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

on Bank of America's website

1.5x-2x Earn unlimited 2 points for every $1 spent on travel and dining purchases and unlimited 1.5 points for every $1 spent on all other purchases.

60,000 Receive 60,000 online bonus points - a $600 value - after you make at least $4,000 in purchases in the first 90 days of account opening.

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Galapagos Expedition Series

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• Cruising 101
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Save 75% off your second guest’s cruise fare and enjoy up to $200 onboard credit per stateroom.

Frequently Asked Questions

• Galapagos Cruises FAQs
• FAQs Overview

Where Are The Galapagos Islands?

The Galapagos Islands (or Archipelago de Colon) is a Province of Ecuador located 500 miles (800 kilometers) west of the Ecuadorian coast. The island chain lies directly on the equator.

What Is Included In The 7-Night Cruise Itineraries?

• Voyage aboard one of the Celebrity vessels in Galapagos, as indicated in the applicable itinerary
• Accommodation in staterooms with air conditioning, private bathroom and showers, and refrigerators with complimentary bottled water
• All meals and complimentary beverages on board the vessel including select wines, sparkling wines, spirits, soft drinks, bottled water, coffee and teas
• Complimentary room service
• Complimentary internet access
• Onboard entertainment, including programs or lectures by onboard, Galapagos National Park certified naturalists or our experienced Celebrity staff
• Complimentary snorkeling equipment, mini-wetsuits, binoculars and walking sticks provided for the duration of the cruise
• Gratuities while on board for the crew and lecturers, as well as gratuities for the naturalist guides
• The Galapagos National Park admission fee
• Galapagos Tourist Card fee
• Transfers from/to the Baltra, Galapagos airport to/from the ship

What Is Not Included In The 7-Night Cruise Itineraries?

• Air transportation of any type
• Any ground transfers other than as stated
• Any food or beverages obtained off of Celebrity Galapagos vessels
• Purchases on board
• Personal services such as spa, laundry, and telecommunication services
• Travel insurance
• Optional pre/post packages

What Is Included In The 10-Night Or Longer Cruisetour Packages?

All 10, 11, and 16 night packages include the following 2-night pre-cruise stay in Quito, Ecuador:

• Transfers from the Quito Airport to your hotel and back to the airport
• Two nights in a shared double occupancy room at a hotel in Quito, Ecuador, prior to your flight to Baltra
• Meals during the pre-land portion of the package in Quito, including all meals on Saturday, and Sunday breakfast pre-cruise
• A guided tour of Quito (full day)
• Air transportation (coach class on either scheduled or charter service) from Quito, Ecuador to Baltra
• Transfers from the airport in Baltra to the ship
• 7-night Galapagos cruise aboard one of the Celebrity ships in Galapagos as indicated in the applicable itinerary (See above description for the inclusion of the 7-night cruises)
• All gratuities

Post-Cruise Arrangements for the 10 and 11 night packages:

• Transfers from your Celebrity vessel to the airport in Baltra
• Air transportation (coach class on either scheduled or charter service) from Baltra to Quito
• Transfers from the Quito Airport to your hotel
• One night (two nights if you purchase the 11-night voyage) at a hotel (dinner and full breakfast are included)
• Afternoon shopping tour to local craft market, time permitting
• Transfer from your hotel to the Quito Airport
• All Gratuities

Post cruise arrangements for the 16-Night package (Machu Picchu extension):

• Meet and greet services at the Quito airport for all airport transfers and tours.
• 2-night pre-cruise Quito package.
• VIP check-in and check-out at the hotel.
• Full-day guided tour of historical Quito, including a visit to the Equator Line at the Middle of the World Park Museum.
• Meals and beverages while on tour and at the hotel, including a welcome dinner at a local gourmet restaurant.
• Luggage service, including compliance with mandatory Galapagos agricultural inspection of all luggage at the hotel before departure and flight check-in with distribution of boarding passes at the hotel.
• Choice of 7-night all-inclusive Galapagos cruise.
• 7-night Peru post-cruise
• 3 nights (based on return flight schedule) in Lima
• 2 nights in The Sacred Valley.
• 2 nights in Cuzco, the archaeological capital of the Americas and center of the former Inca Empire.
• Vistadome and Belmond Hiram Bingham train service to and from Machu Picchu, the Lost City of the Incas.
• Round-trip airfare Quito/Baltra/Quito, from Quito to Lima, and round-trip Lima to Cuzco.
• Airport-hotel transfers.
• Luxury hotel accommodations (Westin Lima Hotel, Tambo del Inca in the Sacred Valley, and Belmond Hotel Monasterio for Celebrity Xpedition and Belmond Palacio Nazarenas for Celebrity Flora in Cuzco).
• Celebrity concierge service/tour escort.
• Fully escorted exclusive tours in every location.
• Park entrance fees.
• Beverages during meals.
• All transfers.
• All gratuities.

What Is Not Included In The 10-Night Or Longer Cruisetour Packages?

• Air transportation to/from Quito, Ecuador, and to Quito/from Peru. You can book this optional air travel through Flights by Celebrity
• Any additional food or beverages obtained outside of the package specifications
• Purchases of souvenirs, gifts and other personal items on board or ashore
• Personal services such as spa, laundry, and telecommunication charges
• Baggage, travel cancellation and personal insurance

Are There Any Luggage Restrictions?

The air carriers flying between Quito and Baltra typically limit the amount of luggage per guest to one checked piece (not to exceed 44 lbs.) and a small carry-on bag (not to exceed 15 lbs.). Guests may bring a reasonable amount of clothing and personal effects on board the vessels. However, for guests’ comfort and convenience, it is recommended that they limit the number of items they take

What Documents Do I Need To Sail?

Each guest is required by Ecuadorian law to have a valid passport with at least six months validity from the departure date from Ecuador. Guests who do not possess the proper documentation may be prevented from boarding their flight or ship, or from debarking or entering a country, and may be subject to fines.

Also, it is important that the name on the reservation be exactly as it is stated on the passport or other official citizenship document. If the guest’s name has changed since the document was issued (i.e. marriage/divorce), it is required that the document be updated with the new name, or provide official supporting document(s) of the name change. Otherwise, it may result in delay or possible denial of boarding.

Visit  celebritycruises.com/documentation  for up-to-date information on documentation. For additional passport information, visit  www.travel.state.gov  or the passport service of your choice, such as CIBT – Passport and Visa Service at  www.cibt.com/celebrity. For more information on Special Groups (requirements for U.S. and Canadian children, groups of children, U.S. Military…), please visit  www.cbp.gov/travel .

Are There Any Medical Documents Necessary Or Restrictions Before Sailing?

All guests must ensure they are medically fit for travel. As such, we remind you to check with your physician at least 4 to 6 weeks before sailing to make sure you are up to date with any required immunizations or vaccines you may need to ensure you will be permitted to visit each of the exciting destinations and tours on your itinerary. At this time, no inoculations are required for US, Canadian, and UK citizens. For further information, you may contact the Centers for Disease Control & Prevention’s Traveler’s Health website at www.cdc.gov/travel/ or toll-free at 800-232-4636.

Are There Accommodations For Persons With Special Medical Needs On Board The Ships And Throughout The Galapagos Experience?

Please note the ability to accommodate guests with special needs aboard the vessels in the Galapagos Islands is limited. The ships do not have elevators or accessible staterooms. Also, there is very little wheelchair accessibility on the Galapagos Islands, and service animals are not permitted in the Galapagos National Park. During a Galapagos journey, guests will need to ascend or descend steps into a motor coach, use stairs, walk and/or climb over uneven ground for extended distances and get on and off inflatable Zodiac tenders. In addition, the land portion of these vacations, including Quito and Galapagos in Ecuador, as well as Lima, Cuzco and Machu Picchu in Peru are not suited to persons who are wheelchair users. Celebrity welcomes guests with disabilities and special needs, and we will provide reasonable and appropriate assistance. Guests requiring assistance should consider their specific needs when making a Galapagos vacation decision. While we do not require information about the extent of your specific situation, the more information you can share with us about your specific needs, the better we are able to assist you. We encourage you to notify us of your needs at time of booking but no later than 30 days prior to sailing.

Are There Shops On Board?

Yes, there are small shops with limited expedition gear as well as some souvenirs. In addition, there is a limited quantity of sunscreen and other sundries available.

What Is The Currency In Ecuador And Peru?

The country of Ecuador uses the US dollar. Peru’s currency is the Sol.

What Does One Pack When Visiting Some Of The Most Unique, Unspoiled Islands In The World?

Daytime and Shore Excursions:

• Neutral-colored clothing is advised due to possible presence of insects.
• Lightweight rain jacket or windbreaker.
• A small backpack to carry water and other essentials.
• A hat, sunglasses, sunblock, and insect repellent.
• A re-sealable plastic bag to prevent water damage to cameras and other items of that nature.
• If you bring a digital camera, make sure to pack plenty of memory cards.
• The weather in these ports of call can be unpredictable, so we recommend layers. During the warmer months (February through June) it can be very hot on shore excursions.
• Lightweight shorts and pants as well as both long-and short-sleeve shirts.
• A jacket or sweatshirt will come in handy for cooler days and evenings.
• Sturdy, comfortable walking shoes or lightweight hiking boots, thick socks, swimsuit, and waterproof sandals or wet/dry water shoes for the beach and wet landings. Some of the island trails require walking on rocks, so be sure to have support and good tread on walking shoes.
• As you pack evening clothes, remember that there is no need for formal attire aboard any of our Celebrity Galapagos vessels.
• For women, we recommend resort casual attire (pants, skirts or even casual dresses).
• For men, we recommend resort casual attire (comfortable shirts and pants).

What Is The Weather Like In The Galapagos Islands?

Located on the equator, the Galapagos Islands are subject to oceanic currents that influence temperatures on the archipelago. The weather is pleasant at any time of the year, making it a year-round cruise destination.

There are two seasons in the Galapagos: The dry, or garua, season runs from July to December. “Garua” refers to the fog and mist that commonly hangs on the higher elevations during this season. The hot or wet season lasts from January through June, with March and April generally being the wettest months.

Is There Wi-Fi Onboard?

Yes, complimentary high speed Wi-Fi is available throughout Celebrity Flora & Celebrity Xpedition.

What Is The Onboard Smoking Policy?

Smoking is permitted only on the ship’s outer decks in designated smoking areas. Smoking is not permitted on the Zodiac rafts or other transport vessels.

What Are The Payment And Cancellation Schedules For Our Celebrity Galapagos Trip?

Deposit requirements: A deposit must be made in order to reserve a stateroom and receive a written confirmation. Minimum Deposit Requirements: $450 USD per person. All Suites require double the deposit amounts listed above.

Charges for late cancellation of cruises (days prior to sailing / charges per person):

Except for Galapagos Packages and Sailings. For full Galapagos Cancellation Policy please visit our FAQ Section .

What Is Flights By Celebrity?

We created Flights by Celebrity to provide you with the easiest, most convenient airfare service. You’ll not only receive our lowest airfare guarantee (lowest airfare guarantee only available to North America guests), but you’ll also have the flexibility to choose your favorite airline and flights, receive round-the-clock support throughout your entire vacation, and enjoy the peace of mind of knowing that you’ll get to your ship—no matter what. Plus, there are absolutely no booking fees. Visit celebritycruises.com/flightsbycelebrity for details.

What Protection Is Provided When I Purchase Flights Through Flights By Celebrity?

Purchasing airline tickets through Flights by Celebrity will allow you to receive assistance on travel days, should there be a disruption to your scheduled airline service. While we monitor flights, you should first check with the airline to request re-accommodation, and then call us if the new flights will not enable you to meet the ship. We will work with you to find a seat on the next available flight, on a regularly scheduled airline, and in the same class of service to the ship. If there are no viable options, we will work with our airline partners to accommodate you on a flight to the next available port, where you may legally join the ship.

Is Cancellation Coverage Available?

The CruiseCare® Cancellation Penalty Waiver Program waives the non-refundable cancellation provision of your Cruise Ticket Contract and pays you the value of the unused portion of your cruise vacation in the event that you or your traveling companion need to cancel the cruise for covered reasons. If you need to cancel for any other reason, you may be eligible for Cruise

Will Guests Need Extra Insurance?

Travel Insurance with medical and evacuation coverage for Galapagos is a government requirement and guests may be asked to show printed or digital proof upon arrival in Baltra.

CruiseCare® is designed and intended for US residents only. Canadian residents may visit https://www.celebritycruises.com/ca/cruise-insurance for more information on travel protection.

Is There Any Baggage Protection?

How Many Islands Make Up The Galapagos?

The Galápagos chain of islands is made up of 18 primary islands, three smaller ones, and dozens of rock formations or very small islets. You can learn more about each of the islands we sail to by visiting  http://www.celebritycruises.com/galapagos/islands/ .

Do You Use Certified Guides And Naturalists?

We definitely do! We have carefully selected the most qualified certified naturalist guides from the Galápagos National Park Service. They are fully trained to lead Celebrity Cruises expeditions to the destination and are focused on giving you premium service and the most memorable experience, both on and off the ship.

The Naturalist guides will keep you informed about the flora and fauna that you will encounter on your expedition. They are there for you, so be prepared to ask questions and learn as much as you can about amazing species. Your Naturalist guide will also provide instructions on how maintain this very sensitive environment.

How Many Visitors Travel To The Galapagos Each Year?

Currently, about 60,000 people from all over the world visit the Galapagos each year. The Ecuadorian government has established a limit of 90,000 visitors per year in order to preserve Galapagos ecosystem. So now is a great time to be among the relatively few to visit this extraordinary destination.

What Time Zone Is The Galapagos In?

Ecuador is in the Eastern Time zone (GMT-5 in the mainland). Daylight savings time is not observed. Galapagos is one hour behind mainland Ecuador.

How Do We Get From The Ship To The Shore?

The Celebrity vessels will anchor offshore each landing site. Passengers are taken to the landing points in small boats called zodiacs or locally termed “pangas”. The landings can be ‘wet’ meaning guests must step into water anywhere from your ankles to your knees and wade to shore. Other landings are ‘dry’ where guests step from the zodiac directly to the shore. Your Celebrity naturalist guide and zodiac driver will assist each guest to maintain steadiness.

Will There Be Rough Seas Or Bad Weather?

If you are prone to motion sickness, we recommend you reach out to you doctor. You may find that motion sickness medications convenient to bring. Most time is spent in the calm protected waters of coves in and around the islands where the waters are more still. It is a good practice to bring motion sickness medication so you are prepared for an unexpected challenge onboard.

What Kind Of Animals Will I Encounter On My Galapagos Expedition?

As a Celebrity Galapagos expedition guest you are very likely to see an abundance of wildlife including sightings of the marine iguanas, penguins, sea lions, blue-footed boobies, the giant tortoise (at the Charles Darwin Research Station), and many more. No matter what time of year you visit, you’ll get up close and personal with the wildlife of the Galapagos. To learn more about the wildlife you are likely to encounter visit  https://www.celebritycruises.com/destinations/galapagos-cruises/wildlife

Will Laundry Service Be Available Onboard?

Laundry services are available on Celebrity Xpedition at an additional cost. A full menu including pricing can be found in each stateroom. Penthouse Suite guests have complimentary laundry services. Elite members receive 1 bag of 20 items for complimentary wash, dry and fold. Laundry services are included twice per trip on Celebrity Flora.

Please note dry cleaning is not permitted by the Galapagos National Park.

What Is The Difference Between The Itineraries?

The Galapagos Islands are regulated by the Galapagos National Park all of our itineraries are dictated by the park. Every time we renew our permits to sail in the Galapagos that comes with two alternating itineraries for each ship as an environmental mandate. The park decides where we will be going, how long we will stay at each island and what activities or shore excursions we are allowed to partake in. The itineraries are always subject to change based on the parks decisions but mostly stay the same. The most important thing for you to know is that the Galapagos Islands must be seen as a whole destination rather than where they will be in the morning versus the afternoon. All the itineraries in our program are very well balanced and will offer history, flora and fauna they won’t experience anywhere else. Among other animals, they will see blue footed boobies, sea lions, sea turtles and giant tortoises on all itineraries. You will have a fulfilling and memorable experience regardless of the loop you select.

What Are The Captain's Club Benefits In The Galapagos?

Elite members and above receive 1 bag of 20 items for complimentary wash, dry and fold.

Elite members and above also receive a complimentary 30 minute massage.

How Can I Share Comments Or Feedback Regarding My Cruise Experience With You?

We appreciate any and all feedback, and use it as opportunity to continue enhancing our product and services to exceed our guest’s expectations. Our goal is always to provide the most enjoyable and memorable cruise vacation experience for our guests, so it is helpful to review feedback such as yours in order to measure the success of our efforts. All sailed guests over the age of 18 who have provided us with their email address will now receive an email invitation to participate in an online survey on the day of departure. Guests will have one week to complete the survey, after leaving the ship. The survey works on smartphones, tablets, laptops and other computers. It takes approximately 10-15 minutes to answer all questions in the survey. All responses will remain strictly confidential.

Previewing: Promo Dashboard Campaigns

Celebrity Power Up Points - Celebrity Allows Guests to Climb the Loyalty Ladder from Land

Celebrity Captain's Club Members (past guests) can now receive invitations to take a short survey in exchange for "Power Up Points".  These points can in turn add to guests' Captain's Club levels - which afford past guests various perks ranging from a free scoop of gelato, to discount laundry service, all the way up to a free cruise.  

How to Sign Up to Earn Points

Some guests who have subscribed to certain email lists from Celebrity Cruises have already started receiving these opportunities.  To make sure you're on the list, head to this Celebrity Captain's Club page and click the 'Subscribe' button in the upper right corner.  From there you'll provide your basic contact info and that's it.  It's not clear how often these opportunities will come up, and what other emails you might get.

How it Works

Straight from Celebrity:

Here’s how it works. We’ll email you an activity to participate in and you’ll earn a set number of Power Up Points when you complete it. Those points will convert into Club Points and automatically be added to your Captain’s Club Points bank. For every 10 Power Up Points earned, you’ll get 1 Club Point. For example, if you participate in a survey worth 20 Power Up Points, you’ll get 2 Club Points added to your Club Point bank.* The more you participate, the more you’ll earn

* All Power Up Points earned in a calendar month will be converted to Club Points and added to a participating member’s Club Point balance within 14 days of month’s end. View Full Terms and Conditions  here .

Below is part of an email describing the new Power Up Points program:

Dear Traveler, Being a Captain’s Club member really does have its benefits. And now, we’ve added yet another one. Introducing Power Up Points, a new way to earn points—even when you’re not sailing. We’ll email you different activities, including questionnaires and social media contests, and you’ll earn Power Up Points for participating. For every 10 Power Up Points earned, you’ll get 1 Club Point.

The Survey We Got to Take

Clicking a link in the email we saw took us to a survey.  In the example we were privy to, it was just five questions with multiple choice responses.

• How interested are you in taking a cruise in the following timeframes?
• When considering your next cruise, what itinerary would be most appealing?
• When considering your next cruise, what length of cruise would be most appealing?
• When considering your next cruise, what class of ships would be most appealing?
• How long of a flight are you willing to take to go on a cruise vacation?

Billy's Take

This seems a great option for guests, and will certainly be a welcome relief for those just a point or two away from a major increase in Captain's Club tiers, allowing them to take advantage of additional perks on their next cruise.  As you can see, completing this survey takes just a minute or two, and earns you 20 Power Up Points, which are worth two Captain's Club Points.  To put that in perspective, guests earn two Captain's Club Points per night when staying in inside or ocean view staterooms.

I've not made any secret about my opinion that most people seem to overvalue cruise line loyalty programs , making purchase and vacation decisions based on them - but we are happy to use the perks we do earn, and if we can earn some without paying a dime or getting up from the couch, then great!

What we don't know is what other opportunities there will be to earn Power Up Points.  Perhaps more curiously - why a separate point system?  Why not simply say you're offering two Captain's Club Points for a survey?  Perhaps something else is in the works here (with lower valuations for example) or maybe they just felt they needed a new branded term.  I guess they could survey guests about the branding, I know I'd offer my opinion for a couple points.

View the discussion thread.

Celebrity Cruises has a new way to earn loyalty points: Is it worth it?

Celebrity Cruises recently launched a new program, Power Up Points, to help cruisers stay engaged with the line and earn Captain's Club loyalty points -- even when we're not sailing . It's a smart marketing strategy but will cruisers earn a meaningful number of points and potentially jump to a new tier in the line's Captain's Club frequent cruiser loyalty program? Let's dig into the details to find out.

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A quick Captain's Club primer

Before we talk about Power Up Points, let's do a quick review of Celebrity's Captain's Club cruise loyalty program. If you've cruised with Celebrity before, you're already a CC member. You can also join the Preview level -- even if you've never sailed with the line. The more you sail, the more Captain's Club points you'll earn. You can leapfrog through the program's tiers, which include Preview, Classic, Select, Elite, Elite Plus and Zenith.

• Preview -- 0 points
• Classic -- 2–149 points
• Select -- 150–299 points
• Elite -- 300–749 points
• Elite Plus -- 750–2,999
• Zenith -- 3,000+ points

Each level offers different perks, ranging from discounts on or free onboard services like internet or laundry. Stateroom upgrades, invitations to cocktail parties and priority embarkation are other benefits. When you reach the Zenith tier, you get a free seven-night Caribbean or Bermuda cruise in a veranda stateroom.

Related: How to book a cruise using points and miles

You earn points based on the stateroom category you book, the length of the cruise and any Cruisetours or Celebrity Explorations you purchase. For example, earn 2 points per night for inside and ocean-view rooms, 3 points for verandas and infinite verandas, 5 points for Concierge and AquaClass, 8 points for Sky Suites and 12–18 points based on name suites.

Related: Enjoy shipboard credit, cruise perks with Amex Platinum and Amex's Cruise Privileges Program

Power Up Points and how to earn them

The new Power Up Points program works in tandem with the CC points you earn by cruising with Celebrity. You can earn Power Up Points that translate into Captain's Club points by taking certain actions, such as filling out an online survey, posting on social media about Celebrity Cruises or making a new booking.

You must be signed up to receive emails from Celebrity, and whenever there is an "earning" opportunity, you'll get an email about it. Act fast since -- so far -- all of the Power Up Points-earning options have been very limited-time offers.

Posting to social media sites like Facebook, Instagram and Twitter is probably the easiest activity that generates points. However, be aware that the time horizon to earn points is very short. Watch your email for instructions and then act on them immediately. The opportunity to earn points with the hashtag #SailingwithCelebrity was short-lived.

  View this post on Instagram   Wishing I was in Cozumel, swimming with dolphins. I really miss the fantastic food and being treated like royalty on celebrity cruises. @celebritycruises @celebritycruisesuk #SailingwithCelebrity 10A post shared by suitcasesue1 (@suitcasesue1) on Jun 18, 2020 at 10:03am PDT

Here's what the earning opportunities looked like during the program's first month in action:

• Week 1: 20 Power Up Points (2 CC points) for responding to a survey
• Week 2: 20 Power Up Points (2 CC points) for posting on social media with a #SailingwithCelebrity hashtag
• Week 3: 10 Power Up Points (1 CC points) for telling the cruise line if you prefer a la carte pricing or packages

• Week 4: 100 Power Up Points (10 CC points) if you make a new cruise booking in The Retreat (suite area) by July 12

How much are points worth?

Every 10 Power Up Points you earn translates into 1 Captain's Club point.

How to sign up

If you'd like to join Celebrity's Power Up Points program, visit Celebrity.com/powerup . If you're already a Captain's Club member, click on the "Subscribe for Emails" button. If you're not yet a member of Celebrity's loyalty program, click the "Enroll Now" button.

Related: The best credit cards for booking a cruise

Bottom line

As you can see, you're not going to earn a million points via Celebrity's Power Up Points promotion. But, it may be worth it to monitor the program and see what other tasks Celebrity adds to the list of those that generate points that can convert to Captain's Club tier points. If you're just a few points shy of graduating to Celebrity's next elite status tier, the Power Up Points program may help push you over the edge.

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Celebrity Cruises earns high marks from cruisers and experts alike, thanks to its upscale design and innovative cuisine. Celebrity's fleet departs from U.S. cities like Honolulu , Miami , Boston and Seattle . While you can sail on a smaller vessel like Celebrity Xpedition, which transports only 48 passengers, you can also cruise on a larger ship like Celebrity Beyond , which can host up to 3,260 guests.

Regardless of the ship you select, you can expect a high level of customer service, with each ship carrying approximately one crew member for every two passengers. Celebrity's ships ply waters all around the globe, with sailings making stops in Asia, Europe and the Caribbean, among other popular destinations. Voyages span anywhere from three to 18 nights, and excursions vary by cruise duration and itinerary. 

No matter which itinerary you choose, you'll find a full docket of onboard activities, including wine workshops and glassblowing classes, as well as relaxing pursuits like spa treatments. When you work up an appetite, check out the fleet's variety of dining options, ranging from the Main Restaurant to several specialty venues.

U.S. News Insider Tip: Download the Celebrity Cruises app a few weeks before your cruise to take full advantage of features like scanning your passport and choosing an arrival time. On the ship, you can use the app to start your guest safety briefing, chat with loved ones onboard, reserve dining and excursions, track your onboard spending and organize your calendar of day-to-day activities. On Edge Series ships, you can even use the app to control the TV, lighting, temperature and window shades in your stateroom. – Skye Sherman, Contributor

Pros & Cons

Access to exclusive events and promotions through Captain's Club rewards program

Cost-saving packages available for specialty restaurants

Wide roster of kids and teens activities

Must purchase beverage package (or stay in select suites) for unlimited soft drinks and alcoholic beverages

Shore excursions not covered by cruise fares

More limited onboard offerings for adults compared to some other cruise lines

• Expert Rating » 4.3
• Traveler Rating » 4.2
• Health Rating » 4.8

Celebrity Cruises has been ranked based on an expert evaluation of the line's level of luxury, as well as an assessment of user reviews and health ratings.

• # 2 in Best Cruise Lines for the Money
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Before You Book

• Full payment must be made 75 days prior to departure for most voyages. Special sailings require final payment 105 days in advance of your scheduled sail date.
• Celebrity Cruises' cancellation policy varies by itinerary, duration and whether you choose to purchase a CruiseCare benefits package. Cancellation policies for your voyage can be found on the cruise line's  FAQ page .
• Children younger than 1 are not allowed to sail on Celebrity Cruises' trans-Atlantic, trans-Pacific or select South American sailings, or voyages that require three or more consecutive days at sea. For all other cruise itineraries, Celebrity requires passengers to be at least 6 months old.
• You must be 21 years old to sail unaccompanied on voyages originating in North America and 18 years old for cruises departing from South America, Europe, Asia, Australia and New Zealand (with some exceptions).
• Passengers in need of special medical equipment or extra assistance should call Celebrity's Access Department at 954-628-9708 or email [email protected] before their scheduled departure date.

Before You Board

• Travelers must have a passport that is valid for at least six months after the completion of their cruise (or three months for cruises with ports in the European Union). If you are on a voyage that begins and ends at the same port in the U.S., you will only need a government-issued photo ID or a birth certificate. Consult Celebrity's  FAQ page  to determine if (based on your nationality and travel plans) you need to acquire a visa before sailing.  
• Along with your passport, remember to bring necessary health documentation, like an inoculation certificate. Vaccination requirements vary by destination. Celebrity advises passengers to consult the  website .
• To expedite the process, you can check-in online up to three days prior to departure. In-person check-in is required at least two hours before your scheduled sail time. You must board the ship at least one hour before your cruise departs. 
• Celebrity recommends booking port excursions and dinner reservations through your Celebrity account before your cruise begins. Travelers can also book dinner reservations and shore excursions once they board the ship. To book dinner reservations during your cruise, call or visit the restaurant's maitre d'. Additionally, Specialty Dining Packages must be purchased at least two days before your departure date.

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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I've been on at least 4 cruises since covid cruise restart.

My latest one was last week.

Is there an easy fix?

Don't want to waste time being on hold with Celebrity.

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Arizona Wildcat

1 minute ago, fstuff1 said: I've been on at least 4 cruises since covid cruise restart. My latest one was last week.   Is there an easy fix? Don't want to waste time being on hold with Celebrity.  

Send them an email.  Also check your profile.  You need to be signed up to receive emails.  Opting out stopped all of them for us.

They are usually in my email within 12 hours of getting off the ship and the link to the survey expires in 7 days.

2 hours ago, Arizona Wildcat said: Send them an email.  Also check your profile.  You need to be signed up to receive emails.  Opting out stopped all of them for us.

ok, enabling celebrity.

hopefully i dont get a ton of junk from them

1 hour ago, jelayne said: They are usually in my email within 12 hours of getting off the ship and the link to the survey expires in 7 days.

That has been my experience also, jelayne.  Sometimes we have received 2 emailed surveys on a cruise.  (DH says they send 2 likely because I try to write a novel in the 2 boxes one is allowed to make "additional comments". 🙂

We just completed a B2B on the Silhouette (2/23/23).  We did not receive a survey on either cruise until I searched my husband's junk email.  I have no idea why they were there as all correspondence and the multiple emails from Celebrity go to our shared email account.   So check your junk box.

I've been on a number of cruises and always get the Survey right about the time they Zero out the ship (about 9:30 on turn around day).

Would check your profile to make sure you have the correct email address.    Also check to make sure you have opted in for marketing promotions.

Finally check you Spam folder as mine sometimes get filtered out.

12 minutes ago, scidee said: We just completed a B2B on the Silhouette (2/23/23).  We did not receive a survey on either cruise until I searched my husband's junk email.  I have no idea why they were there as all correspondence and the multiple emails from Celebrity go to our shared email account.   So check your junk box.

In most e-mail clients you can white list Celebrity.com to prevent them going to Spam.  

NutsAboutGolf

16 hours ago, fstuff1 said:   my acct:   ok, enabling celebrity. hopefully i dont get a ton of junk from them

Thanks for the laugh!  😅

Here's what I received yesterday...

I get all sorts of e-mails for promotions but I have not gotten a survey since the restart either. I asked at GS a couple of cruises ago, and they had no suggestion for how to get these. I may try the engagement center. 

On 2/28/2023 at 12:01 PM, Jim_Iain said: I've been on a number of cruises and always get the Survey right about the time they Zero out the ship...

We received the post-cruise survey/evaluation around the same time Celebrity sent us the "final invoice" or "final guest statement" for our cruise.

As I recall, this was the same day we disembarked the ship in Southampton, but I might be messing up the time difference. Regardless, it was pretty quick!

2 hours ago, CNSfromHI said: We received the post-cruise survey/evaluation around the same time Celebrity sent us the "final invoice" or "final guest statement" for our cruise.   As I recall, this was the same day we disembarked the ship in Southampton, but I might be messing up the time difference. Regardless, it was pretty quick!   cjr

Same here.   Recently on B2B's I've received both the final invoice and survey when they zeroed out the ship while we were being processed for b2B

mahasamatman

On 2/27/2023 at 3:56 PM, jelayne said: They are usually in my email within 12 hours of getting off the ship

We generally get them while we're still on the ship.

On 2/28/2023 at 1:15 PM, 39august said: I get all sorts of e-mails for promotions but I have not gotten a survey since the restart either. I asked at GS a couple of cruises ago, and they had no suggestion for how to get these. I may try the engagement center. 

Maybe you are on the list of people they do not want to listen to! 😁

Received survey from our 2/19/2023 cruise the next day after our cruise!

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