A Visit to id Software

From doomwiki.org.

A Visit to id Software is a 32-minute-long video recorded in November 1993 by Dan Linton, operator of the Software Creations BBS . The first third is a tour of the id Software office (showing id employees and associates Adrian Carmack , Shawn Green , Sandy Petersen , John Romero , Dave Taylor , Jay Wilbur , and Bobby Prince ), the remaining two thirds being game play footage. Joe Siegler from Apogee Software discovered a VHS tape with this footage in 2009 and sent it to John Romero, who digitized it and placed it on Vimeo.

The video quality is poor, since the game footage was obtained by filming the monitor. However, it reveals a few things about the development of the game, as it was recorded a bit less than a month after the release of the press release beta and about two months before the first public release. The id Software crew makes many comments about the game and the levels during the demonstration, drawing attention to various map details and engine features, as well as bugs not yet fixed.

The game still featured a number of major bugs, such as, when finishing a level, often crashing with a Z_Malloc error message and a helpful notice telling not to worry about the "file not found" error also displayed.

Some of the notable differences include:

External links [ edit ]

  • Video on Vimeo
  • Romero's blog entry (archived)
  • Visit to id in '93 thread at the Doomworld forums
  • Doom pre-release

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Full tour of VW ID Software 4.0

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Excellent review. Awesome update. Too bad it won't be on any of the pre 2024 cars. I don't think we'll ever see an improvement newer than 3.1  

id software tour

PGD said: Excellent review. Awesome update. Too bad it won't be on any of the pre 2024 cars. I don't think we'll ever see an improvement newer than 3.1 Click to expand...

id software tour

It certainly looks like a quantum leap forward. Honestly, it was the horrible software that kept me from buying in the first place. All of the updates for the ID4 represent big improvements though. I’m curious to see how the pricing goes this yr. Tesla, love them or hate them, are putting on the pressure and the OEMs need to get their butts in gear.  

knash said: It certainly looks like a quantum leap forward. Honestly, it was the horrible software that kept me from buying in the first place. Click to expand...

It would be nice to get the fundamental interface upgraded to this. Of course some of the extra features would not be available since there is no hardware for it. But looking at the basic interface I can't see any reason why it could not be made available for pre-2024 models.  

Yep, exactly. They should at least be able to change the interface to match the newer layout. Similar to porting a game from a newer console to an older one, it'll look slightly worse, run a little slower, and be missing some features, but would fundamentally be the same thing. Unfortunately, I don't see VW ever putting the time or money into porting the new interface to the older cars, because they just don't care enough about their customers to do so.  

35:26 shows the UI for manual battery preconditioning. Looks like it is about what you'd expect it to look like.  

Awesome update or should I say nice NEW interface which is only available to the 2024 models. Too bad the previous year models will never see something like this. I understand the hardware is different on the new '24 models but they could update us from 3.1 to something similar.  

id software tour

  • I disagree that, here in North America, the new software REQUIRES new hardware, but…
  • I'd pay REAL MONEY if I could upgrade my '21 to the latest Infotainment hardware and software (at least if we had some objective proof that the new software was substantially better than the old software). It'd be worth (say) US$1,500 to be rid of the awful daily experience that is the current ID.4 software.

Wow it shows your current max charging speed on the preconditioning screen. Also tells you how long it’ll take to preheat and the max charge speed at that time once preheated.  

This is amazing ! I love the path they went on, it feels like they're trying a bit to copy the model s, but it is still well done, looks nice, easy to use and it just feels like VW ! Kodi  

I know it’s a stretch but at this point I’d be fine if we don’t get 4.0 but please please can we get some of these small quality of life improvements on version 3.8 or something. If I can’t get preconditioning at least tell me my charge limit and enable plug and charge.  

cdm94 said: — but please please can we get some of these small quality of life improvements on version 3.8 or something. If I can’t get preconditioning at least tell me my charge limit and enable plug and charge. Click to expand...
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Buckshot

A trip to id software(s).... (August 2017)

By Buckshot , October 8, 2017 in Everything Else

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Buckshot   .

Whew. What an adventure. As I was volunteer staff at Quakecon 2017 back in August, I wanted to visit some of the past and present id software offices to pay homage to my most beloved gaming studio of all time. Even stopped by the old Softdisk and Lakehouse locations in Shreveport (I was on my way to Houston prior to Dallas for Quakecon, my wife wanted to go to Galveston [which I watched a eclipse on the gulf shore then had to quickly evacuate due to Hurricane Harvey]).  Regretfully, the only office I missed out on (I ran out of time) seeing was the Plano office, where Quake 2/3/Doom 3 were developed. Oh, I guess I missed the apartments they used for a very brief period in Wisconsin (which I think anyone would skip because, well... it's Wisconsin :P).

id's principal level designer, Jason Oconnell, the man behind DOOM 2016's hell themed levels (on that note, he mentioned DOOM 64 served as the biggest inspiration for those levels, doing side-by-side screen comparisons, but that's a story for another time), invited me out to their current studio in Richardson, TX. He's a great guy, one hell (pun pun) of a level designer and a awesome friend. Additionally, he also shares a remarkable obsession with the movie CONGO that only a few us here, mainly myself, would understand.  Immediately upon entrance, I met Donna Jackson who was every bit the "id mom" you'd expect her to be... She was an absolute blast to talk to! So much history and great stories over the years she had to share, just as friendly and high spirited as you'd imagine. Even gave me a hug on my way out! I got to check out the different floors of the offices, saw quite a few things but had to sign a NDA with the guard (obviously) that I wouldn't record/discuss anything past the main lobby. That was probably for good reason: there's some REALLY cool stuff super secret stuff going on in there... none of which I saw, mind you. :P

At Quakecon, I bumped into quite a few of the id staff, first being Tim Willits (he was literally running around the place at 100fps, no joke, dude is like super busy flying back and forth between places). He had time for a fist bump, but I didn't want to hold him up to long. Also ran into Marty Stratton in the café area of the Gaylord Texan resort. He wishes the fans well and appreciates all the support, and promises great things in the road ahead. And Hugo Martin... who actually called me out to say how much he appreciates the communities of groups/sites support and everything that we do for DOOM. He was just overwhelmingly humbled and how much impact DOOM and it's fans have made throughout the years and getting to be a part of it's legacy and future himself. Every bit the stand up guy we've seen on interviews and videos out there, very enthusiastic and dedicated. Also, wanted to thank Pat Duffy for helping me out last year with some signatures from the entire team. He transferred from id software to Bethesda studios a few weeks before Quakecon, but hope to someday to thank him in person for that one. He went above and beyond for that request.

Also got to talk to the team behind the upcoming "DUSK" game from New Blood Interactive, and game composer Andrew Hulshult, who has done some incredibly badass soundtracks for various titles, and the IDKFA tribute DOOM album. They had a booth at QC and were showing off the multiplay component of DUSK... it was 'fekkin intense and that booth was full non-stop with folks rushing to try it out. It was one hell of a trip and I'm eternally grateful for the opportunity, it's been a quest I've wanted to complete for a very (very) long time. 

Here's some shots of their most recent studio... again, I was only allowed to take photos/recordings of the immediate lobby area. Anything past that was a big no-no as far as photos went. Videos and additional photos are posted in comments below to segment it out a bit:

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Pics of the downtown Shreveport Softdisk office... it's changed considerably over the years:  

IMG_20170820_124924.jpg

The infamous suite 666. The Mesquite black cube. Even the sky was straight out of DOOM.  

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Linguica   

4V3c4OH.png

Funny that you take a picture of these, since just a month or two ago I found a guy on eBay auctioning what he claimed were the "original Doom master disks" and the labels weren't even remotely similar:

LUk1yhf.jpg

3 minutes ago, Linguica said:   Funny that you take a picture of these, since just a month or two ago I found a guy on eBay auctioning what he claimed were the "original Doom master disks" and the labels weren't even remotely similar:  

Yup. Lol. I was saying the exact same thing while I was standing there.  Turns the guy selling them a couple months back had masters of Strategy Guide Authoring copies. Romero cleaned up all the confusion for the guy (he was owner of MajorGeeks website). I messaged the guy from ebay and told him I had doubts they were the original masters, and had him reach out to to get that clarification :)

Jaxxoon R   

Jaxxoon R

Little guy looks like he needs a friend.

wheresthebeef   

wheresthebeef

Donna Jackson putting in work still

Great visit, always like seeing the original models and shotgun of Doom 

Doomkid   

Doomkid

Thanks so much for sharing this all with us Buckshot! Awesome stuff!!

fraggle   

This is really cool. Thanks for sharing!

Random Quakecon 2017 pics (prior, during, and after)  

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Reisal   

Reisal

Hey Buckshot, consider putting the images in chunks under spoiler tags?

1 minute ago, Glaice said: Hey Buckshot, consider putting the images in chunks under spoiler tags?

Yup, I'll go back and edit each one here in a bit to do that. I'm also working on some of the videos of the id sites, quakecon, etc. When I post those in a bit, I'll try to cleanup the images the best I can.

Ed   

Ed

Cool! Thanks for sharing this.  Didn't realize the Mastermind model was quite that large.

8 minutes ago, Ed said: Cool! Thanks for sharing this.  Didn't realize the Mastermind model was quite that large.

That was honestly a shocker to me, too.

Always pictured it considerably smaller. Even the archvile and mancubus were huge.

Also, the glass display case extends to the floor below. There was considerable amount more relics and collectibles down below (the cafeteria was directly below us on the next floor down). Not sure why I wasn't allowed to photograph it below, but it was cool nevertheless.

Also, under the stairwell was the famous old full-sized archvile cardboard cutout stand that the original id team posed with. It was missing a finger, lol.

Endless   

This is quite nice to see, I have never been to any kind of convention, in my country there is almost never. I've always wanted to go to one, they look so great and epic, especially I would like to go to a massive LAN party, I do not know, everything looks perfect and simple.

Voros   

Voros

Kinda disappointed that there doesn't seem to be anything Doom 64 related, even though there's Heretic and Hexen in there.

Kinda got a boner after seeing that Quake Champions door. Wonder what's going on back there :D

Albertoni   

Albertoni

12 minutes ago, Voros said: Kinda disappointed that there doesn't seem to be anything Doom 64 related, even though there's Heretic and Hexen in there.

Same about Strife. Guess it's because they weren't published by id.

Edward850   

24 minutes ago, Voros said: Kinda disappointed that there doesn't seem to be anything Doom 64 related, even though there's Heretic and Hexen in there.

Nvm. Must've overlooked it :P

There should be something Strife related though :P

39 minutes ago, Voros said: Kinda disappointed that there doesn't seem to be anything Doom 64 related, even though there's Heretic and Hexen in there.   Kinda got a boner after seeing that Quake Champions door. Wonder what's going on back there :D

They did have that DOOM 64 copy pictured above. Also, DOOM 2016 level design was heavily inspired by DOOM 64. This was confirmed by Jason Oconnell, who stated they literally had a N64 at their desk, reviewing areas, borrowing elements and style. So it played a big role in the latest edition of DOOM. Also, you'd have been quite disappointed what was behind that close Quake Champions stage hall/door, lol. Just a empty exhibit hall/warehouse where all the competition/staff/equipment was being stored :P

Deleted_Account   

Deleted_Account

This is way too cool! Thanks for sharing kind sir.

3 minutes ago, Piper Maru said: This is way too cool! Thanks for sharing kind sir.

Most welcome, Everybody! Wanted to document some of these areas of id's past and present in their current state. The most heartbreaking part of the trip was seeing places like the lakehouse, the Softdisk office, the black cube... seems they should be historical sites to preserve gaming history. I know that's probably asking a lot, but still... everything we know and love about the classic id titles all started right there in those buildings. Maybe I'll start a gofundme or kickstarter for their preservation :P

Kaido   

And for the videos, here ya go: current id software studios. lobby tour - Richardson, TX

The original Shreveport Lakehouse id headquarters and downtown Shreveport Softdisk offices. I had doubt that the house was the lakehouse at first, but it was later confirmed and found the exact address, which matched this residence. It also matches the pictures posted by Romero some years back, albeit the front porch have been remodeled.

Live overview, history and broadcast for the DOOM group I admin on facebook for the id software black cube/suite 666. Excuse the lower res vid, as it was live fb streaming quality. - Mesquite, TX

The Black Cube, Suite 666 id software office. Officially "Town East Tower". Higher quality. All angles. - Mesquite, TX 

A FB group streaming of Quakecon 2017. I cought Tim Willits at a standstill just long enough for a fist bump during the last couple minutes of this video.

I'll post more high quality walkthroughs and tours of the Quakecon 2017 floor, BYOC and champion events here shortly, but it'll take a while to upload.

Revenant100   

Was the Revenant model (the Doom 2 one, of course) somewhere that couldn't be filmed?

1 hour ago, Revenant100 said: Was the Revenant model (the Doom 2 one, of course) somewhere that couldn't be filmed?

I believe so, yes. Think it was in one of the offices if I'm not mistaken. 

At one point, it was in the case right next to the Tootsie toy shotgun from this image I found posted elsewhere. Can see it from waist down.

id-s-history-filled-selves.jpg

The Black Cube is the one featured in the visit to id software during Doom 1 development that Romero shared a couple years ago, yeah?

I really like the simple design of the building and the layout of the offices themselves.

Quasar   

Quasar

Strife was neither developed nor published by id so it'd make no sense for them to feature it in their display case. Heretic and Hexen on the other hand were both produced and published by id, while Raven did the development. So those at least are relevant.

EmotionalFelineinaMadstate   

EmotionalFelineinaMadstate

Looking through these images was epic.

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How-To Geek

From keen to doom: id software's founders talk 30 years of gaming history.

id Software is now 30! With a little help from John Carmack, John Romero, and Tom Hall, How-To Geek looks back at three decades of hits and highlights.

Quick Links

Id software: the house that keen built, the id legacy: highlights and hits, id software today.

On February 1, 1991, John Romero, John Carmack, Tom Hall, and Adrian Carmack officially founded id Software. The group went on to revolutionize the game industry with franchises such as Wolfenstein, Doom, and Quake. Here's a look back at id Software over the last 30 years, with a little help from those legendary developers.

The story of id Software began in the late 1980s, when John Carmack, John Romero, Adrian Carmack (no relation to John), and Tom Hall developed games for a mail-order disk magazine company called Softdisk , located in Shreveport, Louisiana.

After John Carmack devised a breakthrough scrolling technique for PC games in mid-1990, Hall, Romero, and Carmack created a new platform game---Commander Keen---based on the technology while secretly moonlighting at Softdisk.

Soon the talented group began communicating with Scott Miller of Apogee Software , a pioneering shareware publisher. After some negotiations, Apogee published Commander Keen: Invasion of the Vorticons as shareware in late 1990. The wild success of Commander Keen put money in the bank, and inspired the group of developers to resign from Softdisk, though not before making an agreement to develop more games for Softdisk over the next year so that the firm wouldn't lose all of its star talent at once.

After operating under the id Software banner part-time for several months, the four men formally founded id Software on February 1, 1991 in Shreveport. The firm relocated to Mesquite, Texas in 1992. Jay Wilbur and Kevin Cloud joined id Software in April of that year , rounding out the early team. Todd Hollenshead, who served as president of id Software through some of its greatest successes, joined id in 1996.

"It was a magical time," says John Romero, recalling the early years of id in the 1990s. "We were doing amazing work defining a new game genre, and having a great time doing it at breakneck speed. It's definitely a special moment in time that I'll never forget."

Over the past 30 years, id Software has developed roughly 30 games (depending on how you count) and published many more developed by others, most notably Raven Software (creators of Heretic, Hexen, and much more). Additionally, id Software has licensed its "id Tech" game engines to many developers over the decades. It all adds up to a vast influence on the video game industry---and a very successful one at that. "I think we really bottled some lightning back then," says Tom Hall of the early days at id.

Here's a quick history of id Software's most influential years, as told by examining some of the hottest and most interesting games, with preference given to titles developed in-house.

The Early Softdisk Games

Around the time that Hall, Romero, and Carmack began working on Commander Keen, they were also developing several games for Softdisk's "Gamer's Edge" label, where they still held full-time positions. Catacomb , a 2D-overhead Gauntlet-style crawler, and Slordax: The Unknown Enemy, came out of this time period in 1990.

After the emergence of id Software, the trio (with Adrian Carmack) continued to pump out games for Softdisk throughout 1991 and 1992, including Shadow Knights, Dangerous Dave in the Haunted Mansion , Rescue Rover, Rescue Rover 2, and Keen Dreams. In particular, Hovertank One and Catacomb-3D both served as proof-of-concept games for techniques later used in the breakthrough hit Wolfenstein 3D.

"It was amazing getting to work on games with friends, we made some amazing games, and we lived the dream of an indie who made it. Those were heady, wonderful times," Tom Hall told How-To Geek. "On the other hand, we worked 7 days a week, 12-14 hours a day, about 355 days a year. I would rush to work. I'd feel guilty eating breakfast. So it would kill me now, heh. But we were young and among the few people actually making games! How cool was that?"

(If you're interested in learning more about the early period of id history, this 2008 article by Travis Fahs for IGN includes a nice rundown of these early id Software games with screenshots.)

Commander Keen: Invasion of the Vorticons (1990)

Commander Keen: Invasion of the Vorticons , published by Apogee in 1990, was a groundbreaking episodic platformer that used John Carmack's EGA scrolling technique to bring console-like action to PC games in a big way. As previously mentioned, its success spawned id Software itself. Keen's success also inspired several sequels over the years, all of which were commercially successful.

When we asked Tom Hall what his favorite id project was, he replied, "If pressed, I'd say Commander Keen 1-3, because that was made with crazy work in a crazy short time, was our ticket to making games for a living, and was the birth of a character based on me as a kid, but smarter and in space!"

You can still play the original Commander Keen today. It's part of the  Commander Keen Complete Pack  on Steam.

Related: 30 Years of Vorticons: How Commander Keen Changed PC Gaming

Wolfenstein 3D (1992)

Wolfenstein 3D, published by Apogee Software in 1992, popularized first-person shooters by refining the stunning ray-casting technique invented by John Carmack (seen in earlier games like Hovertank and Catacomb-3D for Softdisk). Wolfenstein was also id's first VGA game, and its use of haunting, realistic Sound Blaster effects was groundbreaking at the time. It inspired successful sequels such as Spear of Destiny---and many others in later decades.

You can get Wolfenstein 3D and Spear of Destiny together as part of the Wolf Pack on Steam.

Doom (1993) and Doom II (1994)

By now, we probably all know about Doom, which was id's first self-published game. Its violent action (and pioneering deathmatch mode) attracted both legions of fans and political controversy over the years, but it became a key franchise for id that continues to this day. Its immediate sequel, Doom II, was a big hit as well.

"My favorite project was Doom," recalls John Romero. "I had more of a hand in Doom than any of our other games, and really defined so much of it. Tom Hall did the initial game design, then I revised and simplified it. I defined the level design style and made the first episode. I wrote the level design tool, DoomEd in NeXTSTEP OS ."

Doom and Doom II are available for just about every platform under the sun, including on Steam . You can also play them widescreen on a modern display if you don't mind some experimentation.

Related: How to Play Classic "Doom" in Widescreen on Your PC or Mac

Quake (1996) and Quake II (1997)

Quake's 3D polygonal graphics engine marked a huge leap in technology for id's games, leapfrogging over competitors that still used pseudo-3D graphical techniques. First released as a shareware demo in 1996, Quake became a huge breakthrough retail release on CD-ROM as well. Its sequel, Quake II, expanded on the Quake formula with improved graphics, new enemies, and new online gameplay modes that were very popular on the late-1990s internet.

You can get Quake and Quake II as part of the reasonably priced  Quake Collection on Steam.

Related: How Quake Shook the World: Quake Turns 25

Quake III: Arena (1999)

For Quake III: Arena in 1999, id Software played off the rapidly growing popularity of online shooters, such as derivatives of Quake II's internet deathmatch modes. As such, there's no single-player story mission in Quake III (although you can face off against bots). Instead, the entire game represents a futuristic winner-take-all blood sport.

"Every project had its moments and value, but Quake 3 was my personal favorite," John Carmack told How-To Geek. "It had bold decisions with the multiplayer focus and 3D accelerator requirement, the technical design was good, and I had more fun personally playing it than any of the games before or since."

You can get Quake III as part of the Quake Collection on Steam .

Doom 3 (2004)

Depending on whom you ask, 2004's Doom 3 was either a disappointing flop or a cult masterpiece of suspenseful horror. But as usual, everyone agrees that the graphics of id's then-latest marquee title were stunning at the time. As a slower-moving partial reboot of the 1993 original, Doom 3 didn't appeal strongly to some classic Doom fans at first. However, since its release, Doom 3's reputation as a dark but effective piece of violent environmental storytelling has only grown. As such, id Software re-released Doom 3 on the Nintendo Switch in 2019 to mostly positive reviews.

Aside from its  recent Switch release , you can also get Doom 3 on Steam .

Doom RPG (2005)

In 2005, Doom RPG came out of left field for many as an unexpected but highly regarded mobile offshoot of the Doom franchise. A collaboration between John Carmack and wife Katherine Anna Kang , who worked for Fountainhead Entertainment at the time, this cell phone-only game represented a change of pace for Carmack, who had been chasing ever-increasing amounts of graphical fidelity in his games for at least a decade. As a bonus, Carmack got to experiment with an emerging platform, but in the pre-iPhone era, very few people actually had a chance to play it.

Carmack and Kang followed up DoomRPG with Orcs and Elves (which received a Nintendo DS port),  WolfensteinRPG , Doom II RPG , and Doom Resurrection , all for mobile devices. Sadly, all of Carmack and Kang's iOS releases have since become obsolete after the 64-bit iOS switchover, and have not been updated for play on modern devices.

Rage (2011)

As John Carmack's non-mobile swan song for id Software, Rage was intended to carry id forward into a new generation (targeting consoles from day one in development for the first time) and to serve as a new tent-pole franchise along with Wolfenstein, Doom, and Quake. Despite pushing the cutting edge in graphics once again, it received mixed critical reviews at launch. But like Doom 3, its reputation has grown over time as some gamers look back at it with a nostalgic eye . Still, Rage has never excited the imagination like some of id's previous franchises. id published a poorly received sequel, Rage 2, in 2019.

Both the original Rage and Rage 2 are available on Steam and other platforms.

In 2009, American media conglomerate ZeniMax Media bought id Software , ending id's long tenure as an independent game publisher. After falling in love with emerging VR technology, John Carmack departed id Software for Oculus in late 2013, making him the last of the original founders to leave the company.

Does Carmack ever miss the classic days of the early 1990s? "No, I don't miss the old days," he says. "When I do look back, I have lots of fond memories, but I am at least as excited about my current work in AI and VR."

After mixed reviews of Rage in 2011, id returned to strong form with Doom (2016) and Doom Eternal (2020), both of which sold well and received excellent critical reviews. In the meantime, other developers have produced excellent games with id's classic IP, such as Wolfenstein: The New Order and its sequels.

John Romero, who left id in 1996, is very proud of id's continuing story. "It really is amazing that id is still around after three decades! I love it," he told How-To Geek. "The inertia we built up over those early years helped us define the powerhouse IPs that continue to propel the company."

For his part, despite weathering a difficult legal battle between ZeniMax and Oculus in 2017 , John Carmack also appreciates that the id Software story continues. "With experience and hindsight, I can see how many decisions could have been made better over the years," he says, "But I'm proud of the mark that id Software made, and I am happy that the current teams are carrying on the legacy."

Recently, Microsoft announced it would acquire ZeniMax Media, which includes id Software, so a new chapter of id history is about to emerge. For now, we can all look back and enjoy all the good times id Software has given us---from Commander Keen to Doom Eternal. Happy birthday, id!

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Just fill out the form and you will receive an email that includes your download link. Have questions or would like a personal tour of our software? Let us know and we’ll be happy to help.

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The right solution for your ID project

We have five different license levels, taking you from an entry level solution to our Pro editions that deliver unparalleled features.

Connect your card to unlimited databases , web services and sophisticated contactless encoding applications. We have it all.

Need biometric record lookup? We have it.

Need to control what every user can see and do? We can do it.

Want to run on a network spread over the world? No problem.

Our customers include critical infrastructure facilities, banks, universities, airports, hospitals, and more.

TrustID features

  • Card design wizard
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  • CR80 cards only
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  • Magnetic stripe encoding
  • Photo capture (TWAIN/DirectShow/ Canon)
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  • Biometric scanning
  • ID document scanning
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  • External plug-In support
  • *Paxton Net2 module
  • *Active Directory (LDAP) Module
  • MIFARE® DESFire® EV1 encoding
  • MIFARE® SAM AV2 encoding
  • Active Directory (LDAP) Support

Items marked * are optional extras and not included in the monthly/annually subscription.

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System Requirements: Intel© Core i3™ or higher, minimum 1GB RAM (2GB recommended especially for 64bit OS), 1024×768 resolution (1280×1024 or higher recommended), 200MB HDD or SSD free space, Microsoft .net framework 4.6 or higher, Windows 7 or higher and an internet connection.

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13 Best Product Tour Software for your SaaS in 2024 [UPDATED Ultimate Guide]

30 min read

13 Best Product Tour Software for your SaaS in 2023 [UPDATED Ultimate Guide] cover

Product tour software is a must if you want to improve your user onboarding and provide interactive guidance to your customers. But how to choose the right one?

Well, it depends on several factors, including your company size, budget, and technical resources to implement and use the tool.

Let’s dive straight into the best product tour software we’ve carefully selected based on the requirements of SaaS companies of different sizes. We picked the best 13 options for you.

  • Product tour software is any tool meant for building product guides and in-app onboarding, to improve new user activation rate , trial-to-paid conversion rate, and overall user retention.
  • Benefits: The tools help product managers and PMMs build these in-app experiences without (almost any) coding – and without relying on their engineering team. This means product tour tools help product teams work more independently on their onboarding flows and save time and money.
  • There are a few key features of a good product guidance tool:
  • Easy installation and a truly no-code product tour builder, with no-code styling options.
  • Interactive walkthroughs – a more effective onboarding UI pattern than linear product tours, allowing your users to learn by doing;
  • Analytics + segmentation options – so you can segment your users based on their attributes and in-app behavior and show relevant content to each group, as well as understand the performance of your tours.
  • A/B testing
  • Versioning and team features.
  • Integrations (especially with analytics tools and CRMs).
  • Pricing – which tools offer the best value for money, considering your individual requirement, and what are the technical and security differences between the different, seemingly “equal” options?
  • Here are the best 13 Product Tour Tools for your SaaS, based on the selection criteria listed above:
  • Userguiding
  • Product Fruits

Let’s compare the tools against the criteria above:

Product tour software comparison table

id software tour

What is product tour software?

Product tour software is a tool designed for building in-app product tours for user onboarding. They allow you to provide contextual in-app guidance, enhance user experience, and turn new customers into active users. Most product tour tools allow you to build these guides largely code-free (or low-code) – which will save you tons of money and time in terms of your engineering resources.

Let’s see some of the key benefits of a product tour tool and the features a good tool should have, before diving into the in-depth comparison.

Why do you need product tour software?

Product tour software has become a must for most SaaS companies and for some really good reasons.

Here are the key benefits of using tools for building product tours (+ rather than hard-coding them yourself):

  • Since the tools allow you to build in-app experiences code-free, they give your product team (product managers and marketers) more control over the shape and look of your onboarding. You don’t need to wait for your devs to finish the sprint anymore before experimenting with your onboarding flows to improve trial-to-paid conversion rates!
  • You free up your engineering resources to do what really matters – working on building and improving your product.
  • Product tour tools typically have in-built analytics, experimentation suite, version control, roles & permissions, and code-free styling…it would literally take millions for your dev team to develop these solutions from scratch. And without them – you’re walking in the dark – and can’t measure the engagement with your onboarding, experiment, or quickly change it if needed.
  • Some product guidance software offers the option to build tours on top of third-party apps – to foster digital adoption for the employee onboarding use case.

Hopefully, this convinces you really need a tool to build your product tours, and that it’s a not a good idea to just ask your devs to build them from scratch 😉 but before we dive into the list of the best software, let’s quickly look at the features you should be searching for when choosing a product tour tool.

Must-have features of good product tour software

Now, good product tour software solutions should have the following features:

  • Code-free product tour building and styling + easy installation This one is a no-brainer; since the main benefit of using a product guide tool is to be able to build the tours quickly without coding, you need to check if the tool is really code-free – and doesn’t require tons of development resources to install and implement in the first place.
  • Triggering options: Everybody hates linear product tours read more about the better interactive walkthroughs here. Interactive walkthroughs essentially “wait” for your user to take the required action before showing them the next step, while linear product tours only show a series of tooltips with a “next” button – often overwhelming your users. A good product tour software should also allow real-time, event-based triggering of the in-app experiences – allowing you to respond to users’ actions in real-time.
  • Usage and Engagement Analytics + sophisticated user segmentation : on the one hand, you need to know what your users are doing and be able to segment them – both by user attributes and behavior (in-app events) – so that you can trigger the right product tours to the right segment of people. Your product guides are most effective when they are really relevant and personalized to the users’ role and JTBD – so segmentation capabilities are a must. Also – to make sure your product guides are actually successful, you need to know how your users are engaging with them – so the completion rate of each step, and goal completion – are the minimum of analytics you should expect of a product guidance tool.
  • A/B testing : to make sure your product guides are actually successful, you need to be able to run experiments – testing one version of your onboarding flow against another version, and seeing which one leads to a better outcome – higher goal completion, or higher conversion rate. Few product tour tools offer that, unfortunately.
  • Roles & permissions + version control: if you’re a member of a larger product team, you should be able to use the tool collaboratively. So being able to invite your team members , having different roles and permissions, and being able to see the different versions of your onboarding flow and revert any “unplanned” or unfortunate changes – is a big plus.
  • Integrations: being able to push the data from your product analytics tool (e.g. Amplitude, Mixpanel) or to and from your CRM (Salesforce, Hubspot) is critical to both get the relevant data into your product tour software solution, and to pass the data from your in-app onboarding to your CRM, email automation platforms etc.
  • Pricing – obviously, you don’t want to pay thousands of dollars for features you aren’t going to be even using. On the other hand – there’s no point in saving $50 per month and getting saddled with a buggy, half-baked solution that doesn’t meet your technical and security requirements (you should aim for SOC-2 Type II certified tools).

Now that you know what to look out for, let’s look at the best tools – and compare them based on the above criteria.

Best product tour software tools for SaaS companies

Product tour software #1: userpilot.

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Userpilot flow review

Userpilot is a powerful product tour software solution that enables you to quickly build personalized, flexible, contextually relevant in-app product guides targeted to different user segments – all without writing a line of code, directly on top of your product with a visual WYSIWYG.

You can also easily build and launch different in-app experiences from a variety of “building blocks” (UI patterns) such as flows, tooltips , checklists , resource centers, in-app surveys etc. for every stage of the customer journey with it .

Userpilot allows you to build interactive walkthroughs that are better than your traditional linear product tours.

Here’s a quick video on the difference between the two:

Pros of building your interactive product tours with Userpilot

  • You create interactive product tours with Userpilot directly on top of your app, mimicking your users’ behavior as you do it. This is (in my option) the most intuitive way of building user onboarding without code:
  • You can build branched and fully interactive walkthroughs/product guides . Using our unique Driven Actions system, you can set event-based triggers for different elements of the tour. For example, you can require a user to complete a text field or go to another page in your app before moving on. This turns a passive tour into something much more interactive and conducive to learning, which minimizes Time To First Value . In this way, Userpilot is highly focused on helping you drive user activation.
  • Userpilot is one of only two tools on the market that offer real-time, event-based triggering of the onboarding flows. This means you can react to your user behavior in real-time!
  • We have a visual WYSIWYG builder with a comprehensive range of UX elements including native tooltips , hotspots, checklists , welcome screens, modals, microsurveys , slideouts, resource centers, and more
  • To take your product tour to the next level, we also have a range of segmentation and personalization options. For users who have different use cases, you can build different experiences that are relevant to them:

audience flow settings in Userpilot

  • You can supercharge your product growth with actionable insights from Trend analysis, spot drop-offs and improve trial-to-paid conversion rate with Funnels, and understand the impact of your efforts better with Cohort Analysis.
  • Did we mention our easy-to-use, visual interface allows you to build any experience or UI pattern in minutes, without code?
  • Userpilot is also quick and easy to deploy, requiring only a Chrome extension download and installation of a JS snippet across your site.
  • You can easily pass all your in-app events and user attributes via Segment integration.
  • As one of the very few tools that offer experimentation capabilities, Userpilot allows you to A/B test different versions of your onboarding experiences to achieve your growth goals.

A/B testing Userpilot

  • Plus, Userpilot has 14 survey templates to choose from that help you collect both qualitative and quantitative feedback from your users. These include customer satisfaction benchmarks like CSAT or CES surveys and open-ended questions about specific features.

userpilot survey templates

  • Userpilot has a wide range of one-click integrations, both with analytics tools (Amplitude, Heap, Mixpanel, Google Analytics), CRMs (Hubspot), and webhooks.
  • It offers excellent value for money with all features being available without any limitations in all plans.
  • Get a free demo of Userpilot to see how it can drive your SaaS product growth.

Cons of Userpilot

  • It doesn’t work on mobile apps. Yet. Keep an eye out!
  • It’s not suitable for employee onboarding on third-party apps such as Salesforce or Hubspot.

RELATED: In our last blog, we showed you what you need to do to build awesome product tours and walkthroughs . Check it out if you’re looking for more tips on creating your next product tour!

Userpilot pricing

Userpilot’s transparent pricing ranges from $249/month on the entry-level end to an Enterprise tier for larger companies.

Furthermore, Userpilot’s entry-level plan includes access to all UI patterns and should include everything that most mid-market SaaS businesses need to get started.

userpilot pricing new april 2024

  • Starter : The entry-level Starter plan starts at $249/month and includes features like segmentation, product analytics, reporting, user engagement , NPS feedback, and customization.
  • Growth : The Growth plan starts at $749/month and includes features like resource centers , advanced event-based triggers, unlimited feature tagging, AI-powered content localization, EU hosting options, and a dedicated customer success manager.
  • Enterprise : The Enterprise plan uses custom pricing and includes all the features from Starter + Growth plus custom roles/permissions, access to premium integrations , priority support, custom contract, SLA, SAML SSO, activity logs, security audit, and compliance (SOC 2/GDPR).

Product Tour Software #2: Intercom

You’re probably already familiar with Intercom, the conversational marketing and engagement platform, also known for its product tour software.

Well, they also have an add-on called Intercom Product Tours .

Product Tours Software: Intercom Product Tours

Don’t get me wrong. The Intercom product is great. But Intercom Product Tours is only really suitable for really basic product tours, as we’ve discussed in an earlier blog.

  • It only supports linear onboarding – that is, a series of non-interactive information panels like in the picture above, not interactive product tours:
  • The UX is quite basic, which limits how contextual the cues given can be. There are no modals, slideouts, checklists or hotspots, for example. If you are supporting multiple use cases and multiple audience segments, or if your product has a lot of different functionality, this one-size-fits-all approach is problematic.
  • Intercom Product Tours doesn’t support A/B testing. So how will you work out whether your onboarding can be improved?

no ab testing in intercom

  • Although it claims to be no-code, in fact the styling you can employ without CSS coding is pretty limited. If you want complete control over the look and feel, you’re doing to need a web developer on the case.

Finally, Intercom Product Tours is only available as an add-on to the main Intercom product.

That is, you can’t buy it separately – you have to spend at least $149 per month extra on top of your Intercom subscription.

Pros of Intercom

  • If you’re a diehard Intercom user and your onboarding needs are simple, it integrates seamlessly with the rest of their tools
  • The frameless videos look great!

Cons of Intercom

  • Linear tours only, no real interactivity
  • Restricted range of user experiences
  • Styling requires coding – you can always tell if someone’s been using Intercom’s product tour software, because the product tours always look kinda the same…
  • Entry-point pricing may seem attractive, but it increases sharply with the growing number of users you may have. There’s no transparent pricing on Intercom’s website.

Intercom product tour pricing

Intercom’s product tours are an add-on so you can only get them if you already have a subscription with them. (Intercom’s pricing plans are notoriously complicated and tricky to navigate). The basic Starter plan starts at $74 and you’ll have to pay $199/mo for the product tours feature.

Product Tour Software #3: Appcues

Appcues has been around for years in the product onboarding space, and their service offers a comprehensive range of product tour features.

appcues product tour software

It supports the full range of different UX elements, giving you lots of design options for designing onboarding tours .

But, Appcues still only supports linear onboarding.

Their “Flows” don’t drive users to complete tasks – they are passive.

That’s ok for onboarding materials in a help center, perhaps. Linear onboarding of this sort is good for very basic introductory steps.

But when a user is actively engaged in a task, they want the help available right then and there – contextually. This is called reactive onboarding – because you’re reacting to your user’s behavior in-app in real-time.

Conversely, linear tours used as a form of proactive onboarding are just annoying for users who aren’t interested in the feature at the time you’ve decided to train them on it.

appcues product tour

I also find Appcues a bit difficult to use. Perhaps that’s because they’ve added so many bits and pieces to the service over the years.

But I don’t like having to switch between pages when I’m designing a Flow.

Pros of Appcues

  • Lots of UX options mean that you can be really imaginative with your tours
  • Appcues produces loads of great content, on their own blog and on Really Good UX

Cons of Appcues

But as any tool, Appcues is not without its flaws – and at this price point, we think you may really want to consider some options that offer the same or more advanced functionality, but at a lower price tag:

  • Appcues lacks certain transition actions like driven actions, scroll position, or page change, which would make product tours more interactive.
  • It heavily limits the functionality available in the lowest (Essentials) plan. If you need checklists, more than 10 events, or more than 5 user segments, you’ll need to upgrade to the Growth plan (starting at $879/mo payable annually, which means you need to fork out more than $10,500 to start using Appcues for more use cases.
  • Appcues doesn’t have a resource center feature, meaning you can’t use it to offer self-service support to your users.
  • Native styling options are limited – full control again depends on CSS coding
  • Linear onboarding really limits its ability to drive user activation

Appcues pricing

Pricing for Appcues starts at $249 per month, with the platform offering three distinct tiers – Essentials, Growth, and Enterprise. The total cost can vary depending on the number of monthly active users (MAU). For instance, the Essential plan starts at $249 per month for 2500 MAU but jumps to $299 for 5000 MAU.

It’s also worth noting that Appcues is pricier than some of the other product adoption tools available in the market, including Userpilot. For instance, Userpilot’s basic tier (Starter) lets you add up to 10 audience segments and includes the complete set of UI patterns.

appcues pricing

Product Tour Software #4: Pendo

Pendo is a comprehensive digital adoption platform with impressive analytics, in-app feedback, and product adoption features.

It caters primarily to enterprise users and probably has the most advanced analytics of all the tools we’re covering in this article. But it all comes at a price.

pendo dashboard

Pros of Pendo

Despite the price and its steep learning curve, Pendo does have a few pros compared to its competitors.

  • Pendo is known for its good and easy-to-use analytics tools like Paths, Retention, and Funnels. (As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). These may not be necessary though if you’re looking just for tour software.
  • Pendo has a shareable product-planning tool to organize customer feedback and prioritize high-value features. It helps keep teams aligned with the shared feature-planning guide.
  • It works on web apps and mobile apps so if you need both, this might be a good choice for you.

Cons of Pendo

Surprisingly for a product guidance and engagement tool that claims to be “all in one” you can’t act directly on the user analytics from Pendo in Pendo.

That’s because Pendo doesn’t allow you to target users segmented by in-app events with the in-app guides you’ve built with it.

Here’s a short list of Pendo’s cons:

  • It doesn’t allow you to trigger experiences based on in-app events either. This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable.
  • Pendo offers limited onboarding elements, which means you can’t always create the best experience for your users. If you want checklists these can only be accessed from the Resource Center which defeats the purpose of having them in the first place.
  • Pendo’s pricing is only available to you if you ask for a quote. The company doesn’t list pricing on its site for the higher tiers. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. This might be Pendo’s biggest downside.

If you’re looking for a tool that shows you user analytics in real-time and allows you to trigger in-app experiences based on in-app events and user behavior in real-time – Userpilot offers these features (and at a lower price tag too).

pendo review

Pendo Pricing

Pendo has 4 pricing plans divided into 2 tiers (“plans to get started” and “plans to grow”), and 2 products (“engage” and “adopt”).

pendo engagement plan

The basic “plans to get started” start at $7000 per year, paid annually only. This plan doesn’t make a lot of sense as it has extremely limited features (compared to Userpilot’s “Traction” plan , which gives you all the features and integrations + up to 2,500 MAUs for $2988!):

  • no Resource Center
  • no integrations (!)
  • only basic analytics

pendo pricing

The “growth” plans to only available to you if you ask for a quote. The company doesn’t list pricing on its site for the higher tiers. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package.

The tricky part when it comes to Pendo’s pricing is that you get to pay separately for different modules:

  • Pendo Free: up to 500 MAU, single-app, and basic functionality and analytics.
  • Pendo Starter $7000/year: 2,000 MAU limit, multi-app, and access to premium features like NPS but it doesn’t include advanced analytics or integrations
  • Pendo Growth: Custom MAU, single-app, NPS and PES, resource center, and access to support compared to lower plans
  • Pendo Portfolio: Custom MAU, multi-app, cross-journey reports, experimentation, and 1 free integration included.
  • Pendo Premium: Custom MAU, multi-app, everything in other plans plus custom roles and permissions and advanced security
  • Pendo Feedback: collecting feature requests is a separate module with custom pricing.
  • Pendo Adopt: employee onboarding is a separate module with custom pricing

Product Tour Software #5: WalkMe

If anything, WalkMe is even better known than Appcues. It has massive brand recognition and so is the first name that comes to mind when many people are looking for product tour software.

walkme product tour software

WalkMe used to be on-premise software that you had to install locally, but now it is pure SaaS – which is a great improvement.

One really interesting feature is WalkMe’s context-intelligent algorithm, which attempts to work out user needs and intentions and then serve up the most appropriate tours and onboarding flows.

walk me product tour gallery

Pros of WalkMe

  • Lots of name recognition and a strong brand reputation
  • Loads of features – it aims to provide a complete Digital Adoption Platform, including analytics, A/B testing and task automation
  • Product tours don’t have to be completely linear, but reviews suggest that not all use cases can be accommodated
  • Works on 3-rd party apps, so you can build digital adoption flows on e.g. Salesforce of Hubspot to train your employees with it

Cons of WalkMe

  • One of the most expensive product tour software options out there
  • Very hard to install and actually use – requires a lot of technical set up and dev resources to customize ( read this case study of a customer who switched from Walkme to Userpilot and saved dozens of dev hours)
  • Only suitable for large enterprises
  • Best for employee training and onboarding, not user onboarding
  • poor value for money – with even the “startup plans” in the area of $12,000 per year and going up to $55,000 per annum.
  • only annual plans available
  • no free trial to actually check how it works.

RELATED: [Case Study] How Touchright Software saved hours of dev time after switching from Walkme to Userpilot

WalkMe pricing

WalkMe is popular with enterprise-level businesses, who appreciate its massive range of features (which go way beyond WalkMe product tours – it’s an entire Digital Adoption Platform) and very high-security spec.

That’s pretty amazing when it works well, but it comes at a price. WalkMe pricing is bespoke, but it tends to range from anywhere between $9,000 and $50,000.

But that number of features can be intimidating and hard to get to grips with. A wide variety of templates (pictured above) helps with that, but WalkMe really delivers best when you have a lot of time (and development support) to dedicate to it.

walkme pricing

Product Tour Software #6: WhatFix

WhatFix has a lot of great functionality – including the ability to create product tours of the sort we believe are essential to driving user activation.

Here’s an example of designing a tooltip in WhatFix.

That makes WhatFix a real competitor, but there are some important caveats to be aware of.

Firstly, in-app styling is pretty basic – which means, once again, you’ll need CSS skills or resources to get your onboarding experiences aligned with the look and feel of the rest of your app.

Pros of WhatFix

  • Offers interactive walkthroughs.
  • Lots of different UX options.
  • Easy to install via Chrome extension and JS snippet.

Cons of WhatFix

  • Only has basic in-app styling options.
  • No A/B testing in-app or built-in analytics. It does, however, support Google Analytics integration.
  • Bespoke pricing makes it hard to know who to recommend WhatFix to.
  • WhatFix’s customer support seems to not be the best. Check out the review sites and you’ll see a lot of grumbles.

WhatFix pricing

WhatFix is very cagey on pricing . No bands are given on-site – it’s by quote only. Not to mention, there is no free trial option.

whatfix pricing

Product Tour Software #7: Chameleon

This is another onboarding and product tour software service.

Chameleon has a lot of good features and can definitely hold its own against rivals like Appcues .

It offers a wide variety of UX elements (tooltips, hotspots, beacons etc) and can be used to build complicated walkthroughs. It also has an innovative “launcher” function which you can use to deploy checklists and other widget elements.

It has advanced user segmentation and personalization (which it did not until recently), and event-based triggers – although these are not as customizable as, say, Userpilot offers.

Personally, I find the UI fairly hard to use – maybe because it has so many elements.

Chameleon’s main differentiator is that they will do the styling coding for you. This is great if you have very specific look and feel needs for your product tours but lack the resources in-house to execute it.

chameleon product tour software

Pros of Chameleon

  • Highly competitive range of UX and tools.
  • Extensive range of integrations, with tools like Mixpanel, Amplitude, Heap, Intercom, Zapier, Slack etc.
  • Bespoke coding makes it perhaps the most suitable option for services with a really distinctive look and feel needs.

Cons of Chameleon

  • Bespoke coding, of course, will slow down the speed at which it can be deployed.
  • Access to a lot of the best features are restricted on the lower pricing tiers (eg the Startup package offers only 5 microsurveys and 1 launcher, and it omits A/B testing entirely).

chameleon review

Chameleon pricing

Chameleon offers three pricing plans:

  • Startup: from $349/ mo with limited features
  • Growth: from $899/mo
  • Enterprise: enhanced security and support with custom pricing

chameleon pricing

Product Tour Software #8: Userlane

Userlane is a code-free digital adoption platform that allows you to create in-app interactive content to guide new users and increase product adoption.

userlane product tour software

Pros of Userlane

Userlane is a popular digital adoption tools and comes with many benefits. Here are its pros.

  • Lanes are easy to set up and implement.
  • Easy to add gamification elements to your onboarding.
  • Includes real-time analytics so you can identify behavior trends and act on them.
  • Doesn’t require technical knowledge as it’s mostly code-free.

Cons of Userlane

However, this tool has some flaws so it’s better to get an overview of its cons iif you’re thinking of buying it:

  • Not that many integration options. As of now, it has integrations with Confluence, Zendesk, and KnowledgeOwl.
  • Some of the UI patterns, like hotspots and tooltips, aren’t as functional as users might like.
  • Offers only interactive walkthroughs, known as lanes.
  • Works only in the dashboard and can’t be launched in a Chrome extension as most of its competitors, like Userpilot does.
  • Unclear pricing.

Userlane Pricing

Userlane’s pricing is not public and you should reach out to their sales team to get a quote.

But keep in mind that it is based on two things: the number of guided users and the product features you want access to.

userlane pricing

Product Tour Software #9: Helphero

If you’re looking for really inexpensive product tour software, Helphero is one of the best. It starts at just $55 per month for up to 1,000 users, making it affordable for even really small businesses. It’s also fairly simple to use thanks to its Chrome Extension that allows you to build the product onboarding tours directly on top of your app, but unfortunately, the builder is a bit clunky and the styling options are very limited (+ there are no templates unlike in e.g. Userpilot ).

Of course, this is not true interactivity of the sort Userpilot enables because it only depends on a click input. As the tooltip itself says, the click is just a substitute for a “Next” button in a linear flow – but nevertheless, it’s a smart way of using the functionality.

helphero tour builder

Pros of Helphero

  • The price makes it accessible to even the smallest companies.
  • A surprisingly wide range of UX elements, including checklists.
  • Simple integration with Intercom, making it a real competitor to Intercom Product Tours
  • Some basic engagement and usage analytics:

helphero analytics

Cons of Helphero

  • At the end of the day, it’s still restricted to linear and branching onboarding.
  • Styling options are limited unless you’re able to use CSS.
  • A/B testing is only available to technical users who can code

id software tour

  • If you have a lot of users per month, Helphero’s competitive advantage on price quickly disappears.

Helphero pricing

  • 14-day free trial
  • Up to 2500 MAU: $115/month
  • Up to 5000 MAU: $179/month
  • Up to 10.000 MAU: $249/month
  • Up to 20.000 MAU: $299/month
  • More than 20.000 MAU: Custom plan

helphero pricing

Product Tour Software #10: Userguiding

UserGuiding is a lower-cost, entry-level product adoption tool offering a range of features to help companies onboard new customers and boost product adoption.

UserGuiding excels at building simple onboarding experiences for users. It includes a no-code builder, segmentation options, and easily added UI patterns like hotspots, tooltips, and modals.

Although it also has some other goodies like a resource center and analytics, the meat of this product is its onboarding flow builder. If all you’re looking for is a relatively easy way to build simple onboarding flows, this could be a great choice for you. However, people looking for more analytics, customization, or complex integrations should probably look elsewhere.

userguiding dashboard

Pros of Userguiding

There are some advantages when it comes to choosing UserGuiding. Here are its pros:

  • For small startups or independent businesses, the price is an attractive element to consider.
  • A good variety of UI patterns to choose from when building flows and guides
  • Unlike some of the more expensive options, you can choose to add a Resource Center (a bonus for self-service support).
  • For a budget tool, UserGuiding still offers integrations with other applications, such as Mixpanel, Hubspot, Woopra, Slack, Webhook, etc.

Cons of Userguiding

Though UserGuiding is a solid product many improvements are still needed. The cons of using UserGuiding include:

  • There are many bugs and performance issues when using the tool. The UI is also fairly tricky to navigate.
  • It has limited functionality, particularly on the basic plan. There you only have a small range of features available – all with the UserGuiding watermark/branding.
  • Technical knowledge is required to get the maximum out of this product.
  • Customization and design options for UI patterns aren’t the greatest.
  • The most valuable integrations are limited only to the Enterprise plan!
  • For the Hubspot Integration: Hubspot Enterprise Plan is required. To enable Userguiding’s integration, you must be subscribed to Hubspot’s enterprise plan.

userguiding review

Userguiding Pricing

UserGuiding’s pricing model is far simpler than others on our list. There are three tiers, each one charging a set amount for access to certain tools.

Here are its packages:

  • Basic will give you access to only the most essential onboarding tools: Starting at $99/mo or $69/mo (if you buy the yearly contract), this budget option has a few limitations to consider (i.e. just 1 Team Member, a limit of 20 guides, and 2 checklists, UserGuiding branding on all UI patterns).
  • Professional adds unlimited guides, hotspots, and checklists. Starting at $399/mo or $299 /mo if billed yearly.
  • Corporate gives you access to everything plus personalized coaching. Starting at $699/mo or $499/mo for a yearly plan.

userguiding pricing

Product Tour Software #11: Userflow

Userflow is a lower-end product tour builder with a rather user-friendly interface and simplified analytics. It’s suitable for startups (with pricing starting at $200).

userflow dashboard

Pros of Userflow

Userflow offers several benefits for product tours, including:

  • Easy to use (well…for some): Userflow’s drag-and-drop interface allows you to build the flows in the dashboard and see an overview of the whole flow (all steps) at once. Some people really like using the visual way of building the whole flow on a dashboard rather than inside your app. This has some limitations too, which we’ll discuss in the next section though.
  • Customizable: Using Userflow, product tours can be customized with branding elements, visual design, and interactivity.
  • Data-driven: Userflow provides simple analytics and feedback tools, enabling product teams to track user engagement and make data-driven improvements to the tour over time.

userflow anaytics

  • Supports A/B testing: Userflow allows product teams to test different versions of product tours and compare the results, helping to determine the best approach for their users.
  • Integrations: The Userflow product tour tracking and analysis tool integrates with a variety of other tools, including Google Analytics, Intercom, and Slack.

The Userflow platform offers a powerful and flexible solution for creating and designing product tours, helping to educate users and drive adoption.

Cons of Userflow

Although Userflow has many advantages, there are also quite a few drawbacks:

  • You don’t build your flows directly on top of your app, which can be confusing (and I personally find it counterintuitive). In order to select an element you want to attach the tooltip to, you need to open a chrome extension that takes a snapshot of your interface:

building-flows-in-Userflow-

  • This makes the whole process of building your product tour in Userflow a bit clunky:

snapshot-of-the-UI-element-in-Userflow

  • Limited customization options: While Userflow provides a range of customization options, some users may find the level of control and flexibility limited compared to other tools or custom development.
  • Learning curve: While Userflow is designed to be user-friendly, there may be a learning curve for some users as they get used to the interface and features. For instance, you don’t build your product tour on top of your own interface – you have to build it in the dashboard, and then take a weird snapshot of your UI to select an element you want to e.g. attach your tooltips to:
  • Integration limitations: While Userflow integrates with a range of other tools, it may not be compatible with all platforms or systems, and integration with some tools may be limited.
  • Requires internet connection: Userflow is a cloud-based tool and requires an internet connection to use, which may be an issue for some users.
  • Technical limitations: Userflow may not be suitable for complex or highly customized product tours, and some users may find the technical limitations of the tool to be restrictive.

Overall, Userflow is a powerful and flexible tool for creating product tours, but it may not be the best fit for all users and may have some limitations depending on the specific needs and requirements of a product. As with any tool, it’s important to carefully evaluate the benefits and drawbacks before making a decision to use it.

Userflow pricing

Userflow, as of March 2023, has 3 pricing plans:

  • Startup – starting from $200 for 3,000 MAUs, billed annually – this plan also heavily limits the features available: to only 1 checklist and 10 launchers (flows), no NPS surveys, no no-code event tracking, no localization etc.
  • Pro – $600 billed annually, so $7200 per year – this plan includes all the features
  • Enterprise – only on-demand pricing – this plan includes all in Pro + custom limits, SSO and custom contract.

Userflow pricing

Product Tour Software #12: Stonly

Stonly positions itself as a budget-friendly alternative to their more expensive competitors, but in fact – it’s more of a CS tool for building knowledge bases than a product adoption tool for onboarding. Similarly to Intercom Product Tours , Stonly’s tour builder feels like a makeshift add-on to the Knowledge Bases rather than a fully-fledged product (compared to its competitors like Userpilot or Appcues).

stonly builder

So it may be good for startups and small businesses with few users and per-view pricing model (which may become super-expensive once you have more users!) and that want a tool primarily for the Knowledge Base use case.

Stonly’s product tours are not the most intuitive (and require quite a bit of coding), and it come with limited integrations. In fact – it’s setup and builder are extremely confusing: you can build the tours both in the Stonly dashboard and on top of your app, but then you need to go back to the dashboard to edit the content of the steps you’ve just built in the Chrome Extension? 🤔 This doesn’t make much sense…

Let’s look at it’s pros & cons for product tours in more detail.

Pros of Stonly

  • The ability to support multiple languages
  • Small companies with fewer initial views will benefit from this pricing model
  • Integrated analytics
  • Front, Zendesk, Freshdesk, and Segment integrations
  • Knowledge base functionality included

Cons of Stonly

  • Extremely confusing builder
  • Pretty code-heavy product tour setup for a “no-code tool”
  • Confusing installation: it’s impossible to install it for a non-technical user:

stonly installation

  • Requires some knowledge of CSS to customize – the customization options are worse than the market standard
  • Doesn’t allow you to add content to your product guides (text) directly in the Chrome Extension:

stonly-tour-editor-in-app

  • There is a lack of certain popular product tour features, such as progress bars and checklists

Stonly Pricing

Stonly, as of 2023, has only two plans on its pricing page:

  • $249 (or $199 if you pay annually) for up to 4,000 views, then pay as you go – which may become very expensive if you have more MAUs or very active users that use your tool daily.
  • custom quote – for enterprise clients only.To be perfectly honest – at the $249 monthly price point you would be better off throwing in the extra $50 and get a monthly subscription of a more intuitive and robust product guidance tool like Userpilot for it.

Product Tour Software #13: Product Fruits

Product Fruits is a platform designed to help you tackle issues related to software adoption. With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys.

productfruits product tour software

Pros of Product Fruits

Product Fruits s is one of the cheapest user onboarding tools on the market, so it may be a go-to tool to build product tours for really small startups on a budget under $100.

It’s most commonly quoted pros include:

  • the responsiveness of the CS team
  • easy set up

Cons of Product Fruits

There are several downsides to this affordable product tour solution though:

  • only basic, linear product tours
  • clunky UX – making it quite difficult to use
  • only basic form of a resource center and checklists
  • no native surveys
  • no reporting for the Resource Center (“life ring widget”)
  • the product tour triggering can be quite buggy

Pros of Product Fruits Product Fruits s is one of the cheapest user onboarding tools on the market, so it may be a go-to tool to build product tours for really small startups on a budget under $100. It’s most commonly quoted pros include: the responsiveness of the CS team easy set up Cons of Product Fruits There are several downsides to this affordable product tour solution though: only basic, linear product tours clunky UX – making it quite difficult to use only basic form of  a resource center and checklists No NPS no native surveys no reporting for the Resource Center (“life ring widget”) the product tour triggering can be quite buggy

Product Fruits Pricing

Although Product Fruits is still one of the cheapest solutions on the market, its plans went up in price by about 20% recently:

  • Core from $79 for 1,500 users
  • Boost $129 for 1,500 users and then $249 for up to 5000 MAUs.
  • Enterprise – custom quote only.

Beyond the product tour software – How to get the best results

When it comes to selecting the best product tour software, there is some general advice that is very relevant:

It’s not how much you’ve got – it’s how you use it that counts.

Badly designed, badly-targeted product tours don’t achieve the desired results, interactive or not. Good design is all about knowing your audience and knowing your user journey.

In this final section, we’ll share our thoughts on the things you should be doing to make sure your product tours and interactive walkthroughs can soar.

#1 Segment and personalize as much as you can

Contextual microsurveys are brilliant for collecting information that allows you to customize onboarding without boring the user.

welcome screen kontentino

Just a few simple questions at strategic moments can give you essential insight into what is important to a user – what value means to them and what they’re hoping to achieve.

Motivation and Ability are both dependent on giving people the right information at the time they need it – so the more you can segment users by these criteria, the more relevant you can make their bespoke tours.

#2 Before or after sign-up?

Have you thought about onboarding people before they’re even signed-up users ?

If you’re involved in Product-Led Marketing, then a product tour can be one of the best marketing tools imaginable!

This is something that SalesFlare actually did – basically using their entire walkthrough as a product demo (9:30).

Ask yourself: will this get users to Aha quicker than making them sign up first?

#3 Help center is vital

Your product tours will get users a long way, but there will always be some questions or problems you haven’t anticipated.

So you’re going to need to complement your walkthroughs with:

  • FAQs and Document Centers: when users proactively get into the weeds, it’s important that you cater to their more advanced needs.
  • Live Chat: sometimes, self-serve will only get you so far. Occasionally, a user will come across a problem that needs human help to solve.

Userpilot resource center

Even if you have thought of everything, there will always be some users who need hand-holding and reassurance and who can’t get to grips with a tutorial.

Your activation strategy needs a comprehensive help center just as much as it needs product tours. Fortunately, that’s part of the Userpilot offering as well…

#4 Iterate using analytics

One of the main problems we see again and again with product tours is that they are treated as “one-and-done” features.

Which is crazy.

A marketer would never just say “Well, that’s the landing page sorted” and simply walk away. They look at the performance data and optimize over time!

So why would a product manager set up all his or her onboarding flows and just move on?

You need to be tying your product tours to activation or other KPIs and tracking the impact they have. If you’re not able to correlate interaction with your tours to users’ engagement or success metrics, you’re missing out on important opportunities to improve.

So, it’s vital to choose a walkthrough software that comes with event-tracking abilities, so that you can leverage in-app events to generate actionable insights.

For example, in Userpilot, you can spot drop-offs in the onboarding process and improve the trial-to-paid conversion rate with Funnels .

funnel userpilot

#5 Know your user journey

id software tour

If you’re going to produce a comprehensive onboarding system comprised of short, segmented, contextually-triggered interactive walkthroughs you’re going to need to know your product, your audience, and their use cases inside and out.

To be able to hand-hold users through every step of the journey in detail… that’s a lot of work! No wonder so many people just avoid it and put a one-size-fits-all linear product tour in place instead.

This is where you just need to be an awesome product manager who can put themselves into every user scenario imaginable (and some that aren’t…) and plan out the right solution to each problem. The software can only take you so far with that.

Want to learn more about our product tour software?

Userpilot is by far the best product tours software tool out there that gets you the best value for your money. Not to mention it’s easy to use! Book a demo today with Userpilot !

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Breaking news, ‘midtown jane doe’ finally id’d — thanks partly to eerie twist — 20 years after remains found in cement at former nyc hot spot.

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NYPD detectives have finally ID’d the remains of a woman found mysteriously entombed in cement at a former famed Hell’s Kitchen hot spot 20 years ago — and they were eerily helped along by a 9/11 victim.

Cops believe that the woman — who had only been known as “Midtown Jane Doe” after her skeleton was found by construction workers at 301 W. 46th St. in Manhattan in February 2003 — is Patricia Kathleen McGlone, a teen girl from Sunset Park, Brooklyn, who was last seen in the late 1960s.

Detective Ryan Glas of the NYPD’s Cold Case Squad finally got a positive ID on McGlone after years of exhaustive old-school gum-shoe detective work coupled with the high-tech forensic and genealogical investigative toiling of the Police Department’s Crime Lab, including some involving the DNA of a woman killed on Sept. 11, 2001 — and whose first name also was Patricia.

id software tour

“Now we can start the next phase of the investigation — finding the killer,” Glas recently told The Post of the case, which had once shaken the city, frustrated stymied investigators and grabbed tabloid headlines across the Big Apple.

“The work is incredibly rewarding,” added the cop, who spent seven years as a detective in the Sixth Precinct before being transferred to the NYPD Cold Case Squad, where he said he always wanted to be.

“Everyone is someone’s child. We have to bring closure,” he said.

McGlone was between 17 and 19 years old when investigators believe she was fatally strangled, bound with electrical wire, wrapped in a carpet and then cemented into the building’s basement, which was once home to the mob-tied rock ‘n’ roll club The Scene, a joint that hosted the likes of Jimi Hendrix and the Velvet Underground before closing in 1969.

McGlone’s body was discovered when construction workers broke up a slab of cement in the building’s basement and her skull rolled out onto the floor.

Inside the makeshift tomb was a wristwatch, some children’s toys and a signet ring bearing the initials PMcG.

But the department’s investigation into the macabre find — which was splashed across the pages of The Post in 2003 — soon ran aground given the limited forensics technology of the day, an ongoing soaring city homicide rate and a myriad of dead ends in the case.

Detective Ryan Glas of the NYPD's Cold Case Squad led the multi-agency identification effort

Then eventually, as technology related to DNA sampling advanced — along with the increased popularity of familial and genealogical tracking that came with it — cops were able to use a bit of genetic material pulled from the woman’s skeleton to get a possible hit on her family tree.

“We used forensic investigative genealogy to produce that family tree under the Forensics Investigations Divisions at the NYPD Crime Lab,” Glas said. “That hit came back in early 2023.”

Glas and his team then set to work interviewing people in the family tree. All leads on the paternal side came up dry, but after turning to the maternal side, investigators found a 90-year-old woman in Florida who turned out to be a distant cousin of Midtown Jane Doe.

The woman recalled her sister babysitting some young cousins back when she lived in Brooklyn — and DNA testing suggested that one of them was Midtown Jane.

McGlone's body had been bound with chord and wrapped in a carpet before being entombed in cement in the late 60s

Glas said he was able to help confirm the identification using DNA samples from a woman who died on 9/11.

DNA submitted by family members hoping to find the female 9/11 victim’s remains in the Manhattan rubble turned out to be related to Midtown Jane Doe.

“The investigative genetic genealogy used [from her skeleton] is only a lead — Jane Doe was identified through her distant genetic relatives,” Glas said. 

A facial composite using McGlone's DNA and bone structure

Another DNA-driven lead turned up who investigators believed were Midtown Jane Doe’s parents, and armed with that information, they identified the body as McGlone.

Glas set to work combing through public and Brooklyn church records to then piece together the short life of McGlone, who grew up in a house on Third Avenue in Sunset Park, attended Catholic school and then public high school for a mere eight days before marrying a man in his early 30s around 1968 or ’69 and disappearing.

Now that detectives have a name, they’ve gotten to work trying to identify McGlone’s killer.

A signet ring bearing McGlone's initials was found encased in the cement alongside her body

Glas said the teen’s mystery husband was linked to the Hell’s Kitchen building where her body was found.

“We’re still working on getting information on him, trying to verify what his situation was with her,” Glas said. “At this point in the investigation, what I can say is, he does have a connection to where she was found.”

Glas said investigators instrumental to the tragic woman’s identification included: Lt. Michael Saccone, the commanding officer of the Cold Case Squad; retired Detectives Gerard Gardiner and Robert Hahn; the NYPD Police Laboratory’s Forensic Investigations Division genealogist, Linda Doyle; Detective Joey Rodriguez and criminalist Sarah Sciortino, as well as city Office of the Chief Medical Examiner’s Dr. Angela Soler and the Assistant Director of the Anthropology Unit Director Dr. Bradley Adams. 

The investigation continues under the Manhattan District Attorney’s Office’s Siobahn Berry of its Investigations Bureau and Forensic Sciences Cold Case Unit Chief Coleen Balbert.

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Unbuilt Disney World Resorts Unbuilt: An Unrealized Theme Park Podcast

Today is a double episode: first, I recap my tour of Walt Disney Studios in Burbank, then we explore various never-made themed resorts at Walt Disney World including the east coast version of New Orleans Square! Once again, I apologize about the audio issues as our recording software captured the wrong microphone. I will do my best to ensure this does not occur again. --- Support this podcast: https://podcasters.spotify.com/pod/show/ryan-oreilly0/support

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Sports Alert: Capitals season ends with 4-2 loss to Rangers in the opening round of the playoffs

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Tour of Romandie win is career-best title for Carlos Rodriguez through rain-slicked final stage

The Associated Press

April 28, 2024, 11:11 AM

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VERNIER, Switzerland (AP) — Carlos Rodriguez protected his yellow jersey through a rain-soaked final stage Sunday to win the six-day Tour of Romandie for the biggest race victory of his career.

Four previous winners in the French-speaking region of Switzerland went on to win that season’s Tour de France, including Chris Froome in 2013. Rodriguez placed fifth in cycling’s marquee event last year and won a stage.

Rodriguez started Sunday’s flat stage that looped round the suburbs of Geneva — won in a sprint finish by Dorian Godon — with a seven-second lead he took by placing third in a mountain stage Saturday.

The 23-year-old Ineos Grenadiers rider kept that winning margin over runner-up Aleksandr Vlasov, the 2022 Romandie winner. Third-placed Florian Lipowitz was third, trailing Rodriquez by nine seconds.

Godon sealed his second stage win this week, edging Simone Consonni with Dion Smith third.

AP sports: https://apnews.com/sports

Copyright © 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, written or redistributed.

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  • Vulnerabilities

NIST has updated the NVD program announcement page with additional information regarding recent concerns and the temporary delays in enrichment efforts.

This CVE is in CISA's Known Exploited Vulnerabilities Catalog

Reference CISA's BOD 22-01 and Known Exploited Vulnerabilities Catalog for further guidance and requirements.

Weakness Enumeration

Known affected software configurations switch to cpe 2.2, cpes loading, please wait..

Denotes Vulnerable Software Are we missing a CPE here? Please let us know .

Change History

Initial analysis by nist 4/26/2024 11:22:27 am, cve cisa kev update by cybersecurity and infrastructure security agency (cisa) u.s. civilian government 4/25/2024 9:00:01 pm, new cve received by nist 4/24/2024 3:15:46 pm.

Report: Tiger Woods, Rory McIlroy among big PGA Tour payouts

Rory McIlroy explains why the PGA Tour's equity figures are insufficient to compete with LIV Golf's payouts. (0:19)

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Tiger Woods , Rory McIlroy and other PGA Tour stars are about to receive massive bonuses for their loyalty.

The Telegraph reported Wednesday that Woods will receive up to $100 million in equity as part of the newly created for-profit PGA Tour Enterprises, with McIlroy getting about half that amount.

The payouts, which are set to be disclosed to the players by PGA Tour commissioner Jay Monahan on Wednesday, are a way to thank players for sticking with the PGA Tour instead of jumping to the rival LIV Golf League and huge paydays from Saudi Arabia's Public Investment Fund.

Nearly 200 players will receive a stake, with $750 million of it going to the top 36 players based on a formula that weighs career success and cultural popularity, according to The Telegraph. Other notable payouts include $30 million each for Jordan Spieth and Justin Thomas , while $75 million is targeted to go to notable retired players.

To receive the money, players would have to continue to remain loyal to the PGA Tour, with the funds vesting over the next eight years, according to The Telegraph. And going forward, the PGA Tour plans to award $100 million per year to the players.

McIlroy, playing this week in the Zurich Classic of New Orleans, was asked Wednesday how much would make players feel validated for their decision to stay with the PGA Tour.

"I think the one thing we've learned in golf over the last two years is there's never enough," said McIlroy, who also said that he's interested in returning to the PGA Tour's policy board, as has been reported and is pending a board vote that could take place this week.

"At the end of the day, it's not quite up to me to just come back on the board," McIlroy said. "There's a process that has to be followed."

The other board members are Patrick Cantlay , Peter Malnati , Adam Scott , Spieth and Woods.

PGA Tour Enterprises received an investment of up to $3 billion earlier this year from Strategic Sports Group, a consortium of sports team owners that includes the New York Mets ' Steve Cohen and the Atlanta Falcons ' Arthur Blank.

A week later, Monahan outlined the first-of-its-kind equity ownership program in a Feb. 7 memo to players.

Any deal with PIF would most certainly increase the value of the equity shares.

A source with knowledge of the Player Equity Program told The Associated Press that the equity money is not part of the SSG investment. That money was geared toward growth capital.

Golf.com, which received a series of informational videos on the Player Equity Program that was sent to players, reported only 50% of the equity would vest after four years, 25% more after six years and the rest of it after eight years.

The 36 players from the top tier were judged on "career points," such as how long they were full members, victories, how often they reached the Tour Championship and extra points for significant victories, Golf.com reported.

"It's really about making sure that our players know the PGA Tour is the best place to compete and showing them how much the Tour appreciates them being loyal," Jason Gore, the tour's chief player officer, said in one of the videos obtained by Golf.com.

Emails also were sent to 64 players who would share $75 million in aggregate equity based on the past three years, and $30 million to 57 players who are PGA Tour members. Also, $75 million in equity shares was set aside for 36 past players instrumental in building the tour.

The program has an additional $600 million in equity grants that are recurring for future PGA Tour players. Those would be awarded in amounts of $100 million annually started in 2025.

Players only get equity shares from one of the four tiers now, although everyone would be eligible for the recurring grants.

Even with equity ownership geared toward making the PGA Tour better, the concern was players questioning who got how much and whether they received their fair share.

The PGA Tour and LIV are in merger talks, but they have been protracted, with no clear end in sight. Both tours have continued to operate independently, keeping many of the top names in golf from competing against one another for most of the golf calendar -- major tournaments (Masters, US Open, British Open and PGA Championship) excepted

"I think I could be helpful to the process," McIlroy said of a formalized unification of the PGA Tour and LIV Golf. "But only if people want me involved."

He said he aims to promote compromise while also trying "to help people see the benefits of what unification could do for the game and what it could do for this tour in particular."

"We obviously realize the game is not unified right now for a reason, and there's still some hard feelings and things that need to be addressed," McIlroy said. "But I think at this point, for the good of the game, we all need to put those feelings aside and all move forward together."

The Associated Press and Field Level Media contributed to this report.

'Taylor Swift' bills would crack down on bot ticket purchases, inflated resale prices

id software tour

Lansing — Michigan lawmakers on Wednesday introduced bills to crack down on the use of automated software programs snarling concert ticket sales and driving up prices for big name performers.

The legislation is similar to the so-called “Taylor Swift” laws recently passed in Arizona after tickets were gobbled up for Swift's Eras concert tour by automated bots that later resold the tickets for higher prices.

While there are laws at the federal level preventing the practice, they are rarely enforced, said GOP state Rep. Graham Filler, who sponsored the legislation with Rep. Mike McFall, D-Hazel Park.

“I’m trying to make Michigan a really unattractive state for these bots to do business,” Filler said. “It’s unfair to people, it’s anti-competitive, anti-capitalist, it’s anti-consumer.”

It's not clear that Michigan concerts have been plagued by the same problems seen in Arizona, but Filler and McFall said they want to take a proactive approach to prevent against a similar event.

The Event Online Ticket Sales Act would prohibit an automated software application from creating multiple IP addresses, email addresses or accounts to buy up tickets for an event that exceed the posted ticket limit. The entertainment events protected by the act include theater performances, concerts, exhibitions or sporting events that are open to the public.

The legislation also would prevent individuals from using software to disable a ticket seller's security measure or circumvent a waiting period, electronic queue or other sales volume limitation programs.

Violations of the act would be investigated by the attorney general and would be punishable by a civil fine of up to $5,000 per ticket. The attorney general also could seek to recover restitution.

“Michiganders are tired of these scalping bots who purchase and hoard tickets for resale, often pricing them out of reach for many hardworking families,” McFall said in a statement Wednesday.

The introduction of the legislation comes more than three years after the Michigan Legislature voted to repeal a 1931 ban on ticket scalping.

The 2020 law — passed after roughly six years of debate — repealed a state ban that was rarely enforced and left the door open to bad actor ticket scalpers who never had a ticket in the first place.

The repeal allowed individuals and businesses to scalp tickets so long as the businesses’ names and websites did not resemble the venue or event for which the tickets are sold. Ticket sellers, under the 2020 law, must have the ticket in their possession at the time of sale or inform the purchaser if he or she does not have the ticket 48 hours ahead of the event.

The legislation at that time prohibited the practice of using “ticketing bot” software, making it subject to a 93-day misdemeanor and/or $1,000 fine.

The legislation introduced Wednesday differs because it allows the attorney general to bring a civil action, not a criminal one, with a higher fine of $5,000 per ticket.

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IMAGES

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  2. The History of id Software & How Their Games Began

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  3. id Software celebrates 30th anniversary as it looks to what's ahead

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VIDEO

  1. Short introduction of P&ID software PlantEngineer

  2. Volkswagen ID software 4.0

  3. id Software's Rage trailer from QuakeCon 2007

  4. Macsa ID Laser Coding and Marking Systems. Stand at trade show Hispack 2009. Laser equipments

  5. Full In Depth Tour of The Volkswagen ID.Buzz

  6. ID Software 3 2 die Aufklärung

COMMENTS

  1. A Visit to id Software (November 1993)

    In 1993, Dan Linton, owner of a hugely successful BBS called Software Creations, visited Texas and made his way to id Software. This is the footage he record...

  2. A Visit to id Software

    A Visit to id Software is a 32-minute-long video recorded in November 1993 by Dan Linton, operator of the Software Creations BBS. The first third is a tour of the id Software office (showing id employees and associates Adrian Carmack, Shawn Green, Sandy Petersen, John Romero, Dave Taylor, Jay Wilbur, and Bobby Prince), the remaining two thirds being game play footage.

  3. Full tour of VW ID Software 4.0

    Full tour of VW ID Software 4.0. Jump to Latest Follow. 3K views 15 replies 12 participants last post by NeverhadanEVbefore Jan 11, 2024. RobertS Discussion starter. 694 posts · Joined 2019. #1 · Jan 9, 2024. Battery Life on YouTube goes through VW ID Software 4.0 on the ID.7. 0:00 Intro. 0:23 Start and Overview.

  4. id Software

    1500 N Greenville Ave #700. Richardson, TX 75081. id Software is located in the Dallas-Fort Worth Metroplex in North Texas. With the fourth largest metropolitan area in the USA, there is fun to be had no matter what your taste is. From our award winning restaurants and sports teams, to our world class art and history museums, the DFW area has ...

  5. A Visit to id Software on Vimeo

    A Visit to id Software. In 1993, Dan Linton, owner of a hugely successful BBS called Software Creations, visited Texas and made his way to id Software. This is the footage he recorded one night in November 1993. Shown are several of id's team members at the time: Jay Wilbur, Shawn Green, John Romero, Dave Taylor, Sandy Petersen and Adrian Carmack.

  6. 1UP's Cross Country Tour: id Software Office Tour

    While in Dallas, we drop by id Software where Tim Willits takes us on a tour of the historic company, and shows off the plethora of memorabilia and awards (i...

  7. A trip to id software (s).... (August 2017)

    current id software studios. lobby tour - Richardson, TX The original Shreveport Lakehouse id headquarters and downtown Shreveport Softdisk offices. I had doubt that the house was the lakehouse at first, but it was later confirmed and found the exact address, which matched this residence. It also matches the pictures posted by Romero some years ...

  8. 1993 id Software Tour

    1993 id Software Tour. Written by Paul Strauss | April 7, 2009. Link Hat Tip. Recently released by John Romero from a VHS tape stash, this 1993 tour of the id Software studios is a fascinating blast from the past; it was taped just before their release of DOOM. Recently released by John Romero from a VHS tape stash, this 1993 tour of the id ...

  9. id Software

    id Software LLC (/ ɪ d /) is an American video game developer based in Richardson, Texas.It was founded on February 1, 1991, by four members of the computer company Softdisk: programmers John Carmack and John Romero, game designer Tom Hall, and artist Adrian Carmack.. id Software made important technological developments in video game technologies for the PC (running MS-DOS and Windows ...

  10. Enjoy a '93 video tour of id Software while Doom was being made

    Today someone on Reddit noticed John Romero's Vimeo channel hosts footage recorded by Dan Linton (owner of the Software Creations BBS) during a visit to id Software in 1993, while the studio was making Doom.. The roughly 31-minute clip appears to have been online for about a decade, but if you haven't yet seen it it's well worth a watch to get a sense of what id Software (and game development ...

  11. From Keen to Doom: id Software's Founders Talk 30 Years ...

    id Software Today. On February 1, 1991, John Romero, John Carmack, Tom Hall, and Adrian Carmack officially founded id Software. The group went on to revolutionize the game industry with franchises such as Wolfenstein, Doom, and Quake. Here's a look back at id Software over the last 30 years, with a little help from those legendary developers.

  12. id Software 33rd Anniversary Stream Featuring John Romero ...

    Back in December 2023, id Software's DOOM celebrated its 30th anniversary. To celebrate it, the legendary John Romero and John Carmack got together for a live stream moderated by former ...

  13. ID Card Design and Management Software

    Design and print professional ID cards. We have partnered with the World's leading ID card software developer to bring you a new edition of. TrustID that is truly best-in-class. The flexibility of its feature set works for all ID card applications, irrespective of size. It's practical for small SMEs, but is also a platform that can be ...

  14. Full tour of VW Id Software 4.0 : r/VWiD4Owners

    Full tour of VW Id Software 4.0. very cool but i'm just gonna use car play lol. Something that current owners will never get. It seems the idiotic user-choosing screen is still there. Why, for the love of all deities, can't two-user households (which cover, at a first approximation, 100% of the market) just use two key fobs to auto-select ...

  15. Full tour of VW Id Software 4.0 : r/electricvehicles

    When 4.0 was announced for ID.7, VW also confirmed that it would not be coming to the older cars. Even promised features like battery preheating have now been pushed under the "insufficient hardware" excuse, despite multiple people documenting that the hardware is absolutely capable of it.

  16. Eventric

    Start for free. Already using Master Tour? Sign in. Eventric's primary product, Master Tour, is a cloud-based software focused on assisting tour management in the organization of their tour logistics.

  17. Best Id Software Posts

    An important update on the development of DOOM Eternal from id Software Executive Producer Marty Stratton. With E3 2021 finished and our Update 6 just released, we want to provide you an update on our latest work and plans for DOOM Eternal in the months ahead. In March, we marked DOOM Eternal's one-year anniversary with the release of our ...

  18. The History of id Software Full

    About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...

  19. 13 Best Product Tour Software for your SaaS in 2024 ...

    TL;DR. Product tour software is any tool meant for building product guides and in-app onboarding, to improve new user activation rate, trial-to-paid conversion rate, and overall user retention.; Benefits: The tools help product managers and PMMs build these in-app experiences without (almost any) coding - and without relying on their engineering team.

  20. Simulator Golf Tour

    After registration, your username and GSPro ID will be used within GSPro to compete in tournaments. Your GSPro ID and username are visible on your MYPROFILE page. STEP 2 (OPTIONAL): JOIN COMMUNITY. Discord is an online discussion application. ... Membership fee is $80.00 for one year of access to the Simulator Golf Tour. Pay your membership ...

  21. 'Midtown Jane Doe' finally ID'd 20 years after remains found cemented

    NYPD detectives have finally ID'd the remains of "Midtown Jane Doe,'' a woman found mysteriously entombed in cement at a former famed Hell's Kitchen hot spot 20 years ago.

  22. Full tour of VW Id Software 4.0

    Check out my Sponsor Maingau Autostromhttps://www.maingau-energie.de/e-mobilitaet/autostrom?utm_source=link&utm_medium=socialmedia&utm_campaign=influencer_ba...

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    Today is a double episode: first, I recap my tour of Walt Disney Studios in Burbank, then we explore various never-made themed resorts at Walt Disney World including the east coast version of New Orleans Square! Once again, I apologize about the audio issues as our recording software captured the wrong microphone.

  24. Tour of Romandie win is career-best title for Carlos Rodriguez ...

    VERNIER, Switzerland (AP) — Carlos Rodriguez protected his yellow jersey through a rain-soaked final stage Sunday to win the six-day Tour of Romandie for the biggest race victory of his career.

  25. What happened to ID Software? : r/pcgaming

    You heard it here first; the next id Software game is Hexen. Heretic/Hexen is a classic game, with the stylings of Quake 1, with the gameplay of classic Doom mixed with Doom 2016 and Eternal. This years quake con is relaunching the Heretic Hexen classic games, because their next big line game reboot is Hexen. 1.

  26. Nvd

    CWE-ID CWE Name Source; ... Denotes Vulnerable Software Are we missing a CPE here? Please let us know. Change History 1 change records found show changes Quick Info CVE Dictionary Entry: CVE-2024-20353 NVD Published Date: 04/24/2024 NVD Last Modified: 04/26/2024 Source: Cisco Systems, Inc. ...

  27. Report: Tiger Woods, Rory McIlroy among big PGA Tour payouts

    Tiger Woods will receive up to $100 million in equity as part of the newly created for-profit PGA Tour Enterprises, with Rory McIlroy getting about half that amount, according to a report.

  28. id Software: So sieht es im Studio aus

    Felix war vor Ort bei id Software und durfte sich gemeinsam mit euch das Studio der Entwickler ansehen.#idSoftware #Doom #DoomEternalDiese Sendung bei Game...

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    And that's not all. TotalEnergies also hiked its first interim dividend to €0.79 ($0.84) per share; an increase of nearly 7% alongside authorizing the buyback.

  30. 'Taylor Swift' bills would crack down on bot ticket purchases, resale

    Lansing — Michigan lawmakers on Wednesday introduced bills to crack down on the use of automated software programs snarling concert ticket sales and driving up prices for big name performers.