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Our Background

We are a group of people who are well-versed in the fun and rigors of traveling. Our travel agency came together to help other people plan and book their dream vacations. We have over 40 years of travel planning between us!

Our Services

Whether you're looking for a cruise, plane tickets, accommodations, or the whole package, we have you covered! Simply tell one of our specialists where you want to go and we'll help you figure out the rest. We work directly with other companies to get the best deals.

Satisfaction Guaranteed

While working with us, we want you to be completely happy with the experience. If you have questions about us, our services, or even travel tips, get in touch! We hope you continue to book with us for many years to come. 

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Our Story - Travel to Peru

Perú InsideOut was established in a coffeehouse in Arequipa when Italian-born owner Roberto D’Amico had the idea of developing a tour company that focused on the heart and soul of Peru , combined with European flair and expertise. And it didn’t take long for the name to marry the idea, with the backing of a professional team that now showcases Perú InsideOut as a trustworthy brand. Roberto and the rest of the tour and administration team are experts in travel and understand Peru and other neighbouring South American countries, inside out and back to front. Our focus is improving the benchmark of customer service among local Tour Operators providing specialist tours not only in Peru, but also to Chile, Bolivia and Ecuador. How do we do this? By providing an a la carte tour service, offering personalised tours at every opportunity. Our team works with the most trusted hotels, restaurants, and guides committed to quality service and professionalism . Not only is our knowledge of the local area unsurpassed, our multi-lingual staff offer services in English, Spanish, French and Italian. We offer world famous destinations and tours off the beaten track, and our love for travel will ensure your trip is more than just a holiday. Our team strives to deliver what we promise and more. The memories of what you experience on your chosen tour will last a lifetime. Now celebrating seven years in business, one thing is clear - no matter how much we grow, we will never lose our personal approach that inspired the brand to begin with.

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EXPLORE Unforgettable EXPERIENCES

Experience the pinnacle of luxury travel with our exclusive global selection. From secluded villas to elegant train voyages, each moment is tailored for sophisticated exploration.

Your extraordinary journey begins now.

Luxury Experiences Redefined

For nearly 40 years, Forest Travel has curated experiences embodying true wanderlust for our clients, discerning individuals hungry for authentic adventure and eager to immerse themselves in the world. Leveraging decades of expertise, we’ve forged deep connections with the top echelons of the hospitality industry, enabling us to deliver unparalleled, unexpected experiences that enrich every journey. the company is a travel agency focused on luxury travel experiences.

Our collection of more than 2,000 luxury hotels, private properties, cruise lines, and tour operators has been carefully curated. Our Travel Advisors are constantly reviewing every new offering to make sure you get the best recommendation for your next journey.

There is so much more to see

Tuscany, italy.

Private villa estate with a personal chef and sommelier-led wine tours through the region’s finest vineyards.

Maldives, North Malé Atoll

Stay in a private overwater villa and indulge in the ultimate relaxation surrounded by crystal-clear waters.

Embark on a luxury expedition cruise to the remote wilderness, visiting penguin colonies and taking in breathtaking icy landscapes

Tokyo, Japan

Indulge in a kaiseki multi-course meal in a private traditional tea house and experience a private sumo wrestling demonstration.

Serengeti National Park, Tanzania

Embark on an exclusive safari adventure through the fabled plains of the Serengeti, where the untamed wilderness unfolds before you in a symphony of raw beauty. 

St. Moritz, Switzerland

Stay in a luxury alpine chalet and enjoy a private skiing lesson from an Olympic champion.

Monaco, Monte Carlo

Immerse yourself in the opulence of the Grand Prix races, revel in the allure of lavish casinos, and revel in the exclusivity of private yacht parties amidst the world’s elite.

Marrakech, Morocco

Stay in a luxurious riad and enjoy a private hot air balloon ride over the Atlas Mountains at sunrise.

Santorini, Greece

Stay in a cliffside suite with a private infinity pool and enjoy a yacht cruise around the island at sunset.

Amazon Rainforest, Brazil

Delve into the heart of the Amazon Rainforest in Brazil , where luxury meets wilderness. 

With over 38 years in luxury travel, we’ve set the standard for exceptional getaways, offering exclusive locations, tailored service, and experiences you’ll always remember. Our expert travel agents are prepared to guide you on extraordinary trips to one-of-a-kind places that stand out from the ordinary.

Our Legacy in Travel Excellence

Embrace the future of traveling.

Bespoke Travel And Luxury Services

Not every journey is the same, our luxury concierge team offers discreet assistance for any event, from big family holidays to intimate couples’ retreats..

Destinations

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Your next adventure begins now.

We believe that the essence of exceptional travel experiences lies not just in what we offer, but in the exquisite and authentic way we curate our journeys, drawing from our own wanderlust and firsthand exploration of the world.

Let's turn your dream journey into a reality.

Forest Travel is thrilled to introduce Orah Wellness – a premium journey to better wellness and immune health. Revel in a personalized experience designed by our wellness experts and indulge in luxurious programs and services available at our carefully selected hotels and villas. Rejuvenate your body and mind in the lap of luxury.

ORAH WELLNESS​

Plan the trip of your dreams today

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French Air Controller Strike

Affected Airports - City , State Association:

• Paris  Charles De Gaulle, France  (CDG)

For complete details View

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to French Air Controller Strike Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Inventory Requirements

Lowest Inventory, Same Cabin

If original inventory is not available rebook lowest inventory available in the same ticketed cabin. As a reminder, customers that do not hold a Basic Economy fare should never be booked into B inventory.

Basic Economy -

• Must be booked in B inventory only. If B inventory is not available, then an alternate flight must be selected. Advance Purchase and Ticket Change restrictions are waived.

Instant Upsell -

Refer to Travel Notice Policy - Travel Agency Guidelines for rebooking guidelines and Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com . IU PNRs contain the following SSRs:

• OTHS AGENCY RETAINS CONTROL OF TKT FOR REISSUES
• OTHS INSTANT UPSELL ANCILLARY EMD ISSUED 001xxxxxxxxxx

Refer to Exceptions to Fare Rules .

Note: If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket; all rules and restrictions apply. Travel must commence no later than one year from the date of original issuance.

Endorsement Box Requirements

• Refer to individual Travel Notice for Event Name
• Ticket Reissue required. This is the only required verbiage and supersedes all other information.

Instant Upsell (IU) tickets must use waiver code: TNADV/IU when rebooking in the Instant Upsell Inventory IU PNRs contain the following SSRs:

Refer to Travel Notice Policy - Travel Agency Guidelines for Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com .

Changes to Origin/Destination - Not Allowed

• Waive Change Fee
• Ticket reissue for original ticketed fare
• 300 Mile Radius is always allowed, unless otherwise stated in the notice
• Changes to origin/destination are not permitted for the travel notice
• Any changes made to origin/destination all fare rules apply

300-Mile Radius Only - Allowed

• Within same country
• For booking inventory, view Inventory Requirements

Basic Economy Short-haul fares

book in B inventory only.If B inventory is not available, then an alternate flight must be selected.

Changes to Connection City

Changes to Co-Terminal

Changes to Co-terminal and MAC airports on AA Prime and AA*/Codeshare flights are allowed

• Co-terminal & MAC Airports are considered the same routing.  

Reissue Policy Information

American Airlines will waive change fees and travel agents may rebook and reissue tickets provided the below guidelines are met and applied:

• Ticket issued on the following ticket stock: AA 001, AY 105, BA 125, El053, IB 075, JL 131, QF 081
• Applies to AA*/ one world flights
• Travel has not commenced on the affected flight segment and the ticket has not been reissued by American Airlines
• The first departure flight is more than 2 hours away
• Affected coupons are in OK status
• Travel reissuance only in accordance to dates identified in the applicable Travel Notice Exception Advisory
• More than one change allowed without an additional collection, including penalty or change fee within the Travel Notice dates
• Original issuing agency responsible for ticket reissue
• Ticket Revalidation not permitted
• The return travel must be booked in the original class of service (inventory)
• Refer to Extend Travel Rebooking after the Travel Event
• Basic Economy must be rebooked in the appropriate Basic Economy inventory
• Please ensure the above procedures are accurately followed to prevent debit memo issuance

Rebooking - Exception to Fare Rules

Exception to Fare Rules: All fare rules apply with the exception of the following:

• Advance Purchase requirement waived
• Minimum/Maximum Stay requirement waived
• Change Fee waived
• When changes to the outbound travel occur, the unaffected return date may be changed to protect the original length of the trip. The return travel must be booked in the original class of service (inventory).

SalesLink Request

• Rebook flights in compliance with Travel Notice Exception Policy
• Log-in to SalesLink at www.saleslink.aa.com
• Request Type: select 'Service'
• Input AA PNR
• Waiver Type: select 'Travel Notice'
• Travel Notice: select applicable Travel Notice event name
• Select 'Next' - and complete request
• Verify: SalesLink approval remarks in PNR
• New Ticket Endorsement Box: Enter event name only
• Ticket Reissue required

Endorsement Box requirement: 23APR24A or the exchange will be subject to a debit memo

Extend Travel Rebooking Guidelines

If customers are unable to rebook within the New Travel Dates, may reschedule their reservation to/from the same city or alternate cities and reissue their ticket with the below guidelines:

• Cancel their itinerary and apply the value of the original ticket towards the purchase of a new ticket for travel commencing within 1 year from the date of original issuance
• Change fee only is waived as long as the original ticket is reissued within ticket validity and the impact dates are in accordance with those identified in the Travel Notice
• Basic Economy fares may only be used towards the purchase of other Basic Economy fares.
• Residual MCO's are not allowed when using the TNADVE waiver code for reissue.
• Extend Travel Rebooking does not apply to tickets in conjunction with Instant Upsell (IU)

Refund Policy Information

When the flight is cancelled or the length of delay is 91+ minutes , travel agents may refund ticket(s) through normal GDS/ARC/BSP processing. Refer to our Schedule Irregularity policy for delays 90 minutes or less.

• Refund To Original Form Of Payment - All penalties/fees waived
• Non-Refundable Fare
• Refundable Fare with cancellation Fee
• Basic Economy Fare
• Bulk/Opaque Fare

Note: If the ticket has been exchanged by American as an INVOL submit the refund request directly with American. Refer to American Airlines Refunds .

When the flight is not cancelled or the length of delay is 90 minutes or less , a refund does not apply:

• If customer elects to cancel their reservation and use the value of the ticket toward the purchase of a new ticket outside the Travel Notice dates; may use Extend Travel Rebooking or may hold ticket for future travel; all rules and restrictions apply.
• Travel must commence no later than one year from the date of original issuance.

En route/Diversion

• Connecting customers' en route to one of the above-listed destinations or whose flights are diverted will have the option to return to their original departure city and rebook travel to alternate future dates.
• Customers should work directly with the airport to obtain a boarding pass for return travel to their original departure city. If the customer wishes to rebook travel to alternate future dates, please contact American Airlines Reservations for assistance. Alternatively, they may receive a refund if re-accommodation options are unacceptable.
• If a ticket has already been reissued by American Airlines or the ticket is partially used, travel agents must submit the refund request online at https://prefunds.aa.com/refunds/

American Airlines will continue to monitor this Travel Notice Exception Advisory and adjust this policy if needed. Changes will be posted on AA.com and www.saleslink.aa.com reference. Please check these sources frequently for the most up to date information.

• www.saleslink.aa.com Reference: Select Travel Notice Policy - Travel Agency Guidelines
• Visit www.saleslink.aa.com and navigate to AA News and Offers to view current travel notices.
• Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit AA.com .
• Group reservations must be changed by AA Group & Meeting Travel
• Information contained on this web site is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.

WELCOME TO ANOTHER GREAT YEAR OF WORLD TRAVEL

In 2023, our clients' trips literally took Robertson Travel around the world! They visited spectacular destinations and enjoyed remarkable adventures. Now we are beginning a new year, and we couldn’t be more excited to see where 2024 will take everyone.

Why Work With Us?

Our expertise and our passion is travel! 

As a boutique agency with a focus on luxury leisure travel , we collaborate with our clients to provide the best possible experience from concept to completion . We have first-hand knowledge of many of the destinations our clients are curious about. And, we are devoted to making sure each and every trip is full of positive lifelong memories. We are a proud member of Virtuoso , the leading global network of agencies specializing in luxury and experiential travel . So, when you book with Robertson Travel, you gain access to a world of personally curated travel experiences as well as exclusive perks and upgrades only offered to Virtuoso travelers.

What We Do For Our Clients

We provide unparalleled access, expert knowledge, save-the-day skills, and amazing travel perks to our clients. From your hotel must-haves and air travel pet peeves to your “been there, done that” destinations and “take me there now” dreams, we specialize in making your travel dreams come true. Now is the perfect time to dust off your passports and start planning your next travel experience.

Domestic and International Travel Guidance

Through many years of providing clients with both domestic and international travel guidance, we have gained the experience and expertise necessary to make planning and booking your next trip as seamless as possible. Whether by land or by sea, for close-to-home escapes or far-flung trips of a lifetime, Robertson Travel is your resource for the insight you need to plan a safe, successful and unforgettable vacation.

Family and Group Travel

Whether you are seeking kid-friendly destinations, multi-generational trips, or exclusive places for family celebrations - we have wonderful recommendations for your next trip.

Wellness Travel

Now more than ever, we can all understand the need to "reset." It could be a week at a luxurious spa with healthy meals and daily yoga that beckons. Or, perhaps you are seeking a retreat in the desert, or a mountain destination, to take you away from it all. Whatever wellness means to you, we can help curate that perfect restorative experience.

"The purpose of life, after all, is to taste experience to the utmost, to reach out eagerly and without fear for newer and richer experience."

- Eleanor Roosevelt

More From Forbes

Work hard, play hard: why and how ceos can work and travel effectively.

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Karen B. Moore is Founder and CEO of Moore , a nationally ranked integrated communications and public affairs firm.

I have been known to say, “The best CEOs are out of the office.” By that I mean they are getting out into the world networking, exploring different cultures and connecting with different kinds of people. In both personal and business opportunities, these activities can bring real-world knowledge to the table that others may not have. I have traveled to more than 100 countries, and on each trip, I combined work and pleasure.

There are two critical things you need if you are a CEO who travels. First and foremost, you need to build a talented team that has a strong leader and a passion for success. Having the right, dedicated team to effectively run the day-to-day business is essential for all companies—especially if the CEO spends significant time out of the office.

Second, you need the right technology infrastructure that will allow you to work from anywhere in the world. I once conducted a significant client presentation on Zoom from the middle of a national preserve in Tanzania surrounded by a large lion pride and a herd of elephants trumpeting in the background. Besides building relationships, working remotely also allows CEOs and corporate leaders to increase brand awareness and explore market expansion opportunities. Mastering the art of working effectively while traveling requires a shift in mindset and some practical strategies, but it is worth the work.

How To Get The Most Out Of Your Travel Experiences

Here are some tips for CEOs to get the most out of their travel experiences:

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Embrace the local culture. Set aside time to explore the city, sample local cuisine and immerse yourself in the culture. Having a willingness to try new things and explore new opportunities is a great characteristic for a CEO.

Network with locals. Connect with local business leaders and entrepreneurs. This can provide valuable insights into the local business landscape and potential partnerships. I have established friendships and new partnerships among leaders I met in the airport lounge!

Maintain a work-life balance. Working in various time zones can be productive both professionally and personally. Depending on the location, I can have free time in the morning to explore and then conduct work in the evenings. For example, when traveling to Estonia, I set aside 7-10 p.m. local time to do my work with my colleagues back in the United States. This allowed me to explore castles, hike in the woods and rummage through antique stores in the mornings.

How To Strike A Balance Between Work And Play

While travel offers significant benefits, it can disrupt productivity if not managed effectively. Here are a few ways CEOs can strike a balance between work and travel.

Plan ahead. Before you travel, create a detailed itinerary that includes your work commitments, meetings and deadlines. Knowing your schedule in advance can help you allocate time for work tasks more effectively.

Optimize travel time. Airports and layovers don't have to be unproductive when you have access to airport lounges. Between flights, I will find a quiet place with fast and secure internet access and available electrical outlets.

Stay connected. Stay in touch with colleagues and clients through email, phone calls or video conferencing to ensure you're aligned with your team and up to date on any developments or changes.

Modern technology has made it easier than ever for professionals to work effectively while traveling, so use it to stretch your capabilities further than you may have previously dared. I was once on a call with folks who were dialing in from 11 different time zones and all simultaneously viewing and updating a strategic plan. Last month, I even conducted an advocacy workshop with clients from my room on a ship in Antarctica, which I was able to do because I had prepared to work remotely.

By approaching travel strategically and utilizing the right tools, CEOs can work and travel effectively, ultimately propelling their companies toward even greater success. Where are you traveling next?

Forbes Agency Council is an invitation-only community for executives in successful public relations, media strategy, creative and advertising agencies. Do I qualify?

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Travel Agents

Welcome travel agents.

Thank you for considering Roberts Hawaii for your valued guests!

Our Travel Agents Partner Program is designed for you to sell Roberts Hawaii tours and activities.

**Do not make bookings ONLINE as they are NON-Commissionable.  You will receive a welcome email for next steps upon registering as a Partner.

*Please note that if you are a current client with Roberts Hawaii, your contract rates do not apply online. Please contact your sales manager for more details.

NEW AGENT? REGISTER BELOW.

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RUSSIA TRAVEL HOME

Thank you for your enquiry.

RUSSIA TRAVEL PACKAGES A selection of Russian tours to take as they are or adjust to your needs.

THE GOLDEN RING Visit the heart of ancient Russia. What is the Golden Ring?

MOSCOW TOURS What you can see in Moscow.

MOSCOW DAY TRIPS Get out of Moscow and take a relaxing trip to some of these places

ST. PETERSBURG Some of the sights to see in Petersburg

LAKE BAIKAL TOURS Hiking and trekking around the world's deepest lake in the heart of Siberia

RUSSIAN DIGS Come and work in the field on a Russian Archaeological dig. Full training given on site.

TRAVEL TIPS & SERVICES Getting around in Russia

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Founded in 1960 by General and Mrs. W.E. Roberts, Roberts Travel Agency wants to be your Cruise, Vacation and Business Travel Experts!

We work constantly with airlines, hotels, cruiselines and car rental agencies locally and all over the world to save you time and money, while make your travel experience a pleasant one.

Call the Travel Specialists at Roberts Travel in Columbus, MS at (662) 328-3780 and begin planning your next vacation today!

Marion E. Kohut

Cell: 662 524-0937 [email protected]

Priscilla Earhart

Home office: 662-329-3998 Emergencies: cell 662-574-4393 [email protected]

Lisa P. Kerby

cell: 662-386-6343 [email protected]

Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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What is Labour’s plan for rail travel and will it make tickets cheaper?

Party wants to fully nationalise train network within five years of coming to power, in ‘biggest rail reform for a generation’

Labour has made one of its most radical proposals yet in the run-up to an election campaign: to fully nationalise the train network within five years of coming to power.

The party has pledged to guarantee the cheapest fares as part of “the biggest reform of our railways for a generation”, bringing all passenger rail into national ownership under the Great British Railways (GBR) body.

So, how difficult would the plan be to enact and what does it mean for passengers?

How would Labour’s plan for Great British Railways change the way the trains are run?

The headline change is nationalisation: the ambition that all passenger train operations, at least, should return to public ownership. But the wider aim is that control of trains and tracks – “wheels and steel”, as some put it – is brought back under one unified structure, at arm’s length from the government.

The actual railway infrastructure is already managed by the state-owned Network Rail, since the disastrous tenure of Railtrack in the early days of privatisation, and train operations in Scotland, Wales and a large chunk of England are in public ownership. So a fully renationalised railway (bar the rolling stock and freight) is not as big a step as it may once have sounded – and arguably the pragmatic extension of the plans drawn up by the Conservatives in 2021, to end the fragmentation and waste in the system.

How long will the changes take?

Labour said it would get the ball rolling on day one. Given the years it has taken for the Conservatives’ GBR plans to crystallise into a draft bill that has scant chance of passing before an election, supporters of the changes would be forgiven for not holding their breath for legislation. But some of the spadework has been done by the GBR transition team, and Labour will be hoping for a more stable tenancy in Downing Street to see the policy through. It is, it stresses, a long-term plan.

As far as nationalisation of the train operators goes, most of the contracts of remaining operators will expire naturally within the next term, while the government can exercise break clauses in others, such as Avanti West Coast and Cross Country.

What would the trains look like?

Eventually, they would all be GBR-branded trains rather than the individual liveries and logos of different operators. Labour hopes that this will make things simpler for passengers, avoiding confusion over ticketing, as well as cutting costs.

Would it make train travel cheaper?

Possibly, but not for a while yet. Labour says it wants to make the railway more affordable but has definitively avoided any pledges to cut or even freeze the overall level of fares.

However, it believes that its plans will eventually save £2.2bn a year by avoiding the duplication and bureaucracy brought on by the current system, where the Department for Transport tightly controls and specifies contracts for the private firms, and reams of staff are employed in back-end roles. That could give ministers some scope to use more of the billions in annual taxpayer subsidy to bring fares down long-term.

What about this best-price guarantee?

Make that an “ambition”, according to the policy document . It’s testament to the complexity, or occasional absurdity, of UK rail fares that even after years of industry focus on improving the system, renationalising looks an easier promise than telling a passenger they’ve paid the right amount.

Things can be improved, Labour says, as contactless tap-in and tap-out payments extend through more and more of the country, opening up the possibility of a Transport for London-style system, where fares are streamlined and automatically capped or refunded.

The shadow transport secretary, Louise Haigh, pointedly chose the headquarters of Trainline in central London to launch her plans on Thursday, paying tribute to the travel app firm’s “relentless focus on passengers [and] improving their experience”. Trainline shares fell 10%, even though Labour says it has no plans to replace the private firm with a single state retailer.

But given that the app’s business depends on people paying extra to cut through the railway’s confusing fares, fragmentation and lack of a decent central ticketing site, Trainline shareholder nerves might be taken as a vote of confidence that GBR will improve the industry’s own offering.

How else might passengers benefit?

Labour says it would leave the running of the railway to the experts – but the transport secretary would set strategy and take on the role of passenger-in-chief, and the industry would not be “marking its own homework”.

The plan aims to strengthen the voice of passengers by rolling together the various bodies currently meant to be standing up for them – the watchdog Transport Focus and the little-known Rail Ombudsman, as well as a few divisions of the Office of Rail and Road.

What will happen to the private operators?

Their representatives at Rail Partners warn that it will be “messy” and the railway will lose their expertise. But the people actually running train operators, right up to the managing directors, have typically stayed in post with a different coloured badge when the owning groups moved on, and passengers at say, Southeastern or LNER may not feel life is very different. Firms once regarded as pillars of privatised rail such as Stagecoach, National Express (now Mobico) and Virgin have long exited UK rail already, pursuing business elsewhere.

• Rail industry
• Rail transport
• Transport policy

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