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Travel Aware

Staying safe and healthy abroad

Advice for going abroad

Stick with your mates.

Going abroad with your mates is all about having fun. Lounging by the pool, catching the rays and partying into the early hours.   

It should be a trip you want to remember for the right reasons.

Sadly, for a small number of Brits, their holiday ends in a hospital ward or a police station.  

But we are here to share with you a few simple tips that can help you have a holiday to remember, not one to forget.  

Here are five things that can help prevent things going wrong on the strip:

Friends don’t leave friends behind.

Serious incidents often happen after drinking alcohol when you are alone and isolated.

◊ TIP: Stick with your mates throughout the night. Stay in contact and if you’re staying at the same accommodation, go home together.

Drinking abroad can be different than back in the UK. The quality and measurements of alcohol can be larger, cheaper and deals can result in you being drunk quicker than intended.

Drinks spiking can also take place on holiday. Spiking is adding alcohol or drugs to someone’s drink without them knowing.

S piking is commonly used to distract you from theft or impair you before an assault .

◊TIP: Do not leave your drink unattended and do not accept drinks from complete strangers. This is the best strategy to prevent the possibility of your drink being spiked.

◊TIP: Consume water in-between alcoholic drinks. This will help pace you throughout the night and help keep you hydrated.

◊ TIP: Drink at your own pace. Everyone’s tolerance to alcohol is different. Consider avoiding rounds or having a break from drinking alcohol if you are feeling uneasy.

Remembering where to go at the end of the night can be tougher than you think. It’s a new environment, a different climate, and drinking alcohol could make this harder.

TIP: Keep details of your accommodation on you. Consider taking a screenshot of the hotel’s address before going out. Or ask reception if they have an address card you can take and store in your wallet.

◊ TIP: Use messaging apps to set up a group chat. This way you can send your location to your friends if you get lost or check they are safe if you lose them.

It is easy to get lost in a foreign country. Add alcohol and sun and it’s now even easier to get lost.

◊ TIP: If you are on the strip, before your first big night, familiarise yourself with the area. Exploring your surroundings will help you remember where you are later.

◊ TIP: Agree a meeting place in case you lose your friends and cannot get in contact (e.g. phone out of battery or lost etc.)

Travel insurance

Travel insurance is important. It provides protection and coverage for unexpected events that can happen on holiday. Travel insurance can cover a range of scenarios, such as:

• medical emergencies and repatriation
• lost or stolen baggage
• trip cancellations or interruptions
• natural disasters

You must purchase insurance cover that is appropriate for your travel plans. Travelling without the right cover can be very expensive if things do go wrong while you are abroad.

There are many reasons why travel insurance may be invalidated.

If you buy a basic policy that does not provide enough medical coverage, you may get a big bill if you have an unexpected health issue on holiday.

You may buy a policy that does not cover your planned holiday activities such as water sports or quad biking; or does not cover cancellations or delays. If you’re injured doing activities, or your trip is disrupted, you may have a big bill to pay.

So, before you go on holiday, you can do some small things in only a few minutes which could save you a lot of money.

You must declare all pre-existing medical conditions when buying travel insurance. If you already have cover, you should check that your list of medical conditions is up to date before each trip abroad.

Failure to do this could mean your claim is rejected if you have a medical emergency while travelling.

Therefore you must be honest about any medical conditions you have, to avoid risking a big bill.

Check your policy to see what you need to declare. Medical conditions can include, but are not limited to:

• heart conditions
• high blood pressure
• respiratory conditions (such as asthma)
• mental health conditions
• any form of cancer

When buying travel insurance, consider the type of coverage you need. If you intend to engage in adventure activities, like quad-biking or water sports, you may need specific insurance cover. Check your policy before you travel to make sure all your activities are covered.

Make sure you buy travel insurance that covers the entire duration of your holiday. Some insurance policies have a limit on the amount of time you can be abroad; if you exceed it, your policy may be invalidated.

You may assume you will not need to be brought home for medical reasons whilst on holiday. But, if you become ill or injured while travelling, you may need to be transported to hospital, or back to the UK, for treatment. Medical evacuations can cost thousands of pounds.

Check your policy covers medical evacuation before travelling. This is especially important if your trip includes adventure activities like climbing, quad-biking or water sports.

Before you go on holiday, share your insurance policy details with travel companions, and friends or family at home. This can be helpful in case they need to contact your insurance company on your behalf, if you get into trouble abroad.

When you travel, take a paper copy of your insurance policy with you. If you lose your phone abroad, this paper copy will provide the information you need, including your policy number and insurer’s emergency 24 hour telephone number.

More information

Travel advice

More travel insurance info

Global Health Insurance Card (GHIC)

Travel checklist

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United Kingdom

Travel Advisory July 26, 2023

United kingdom - level 2: exercise increased caution.

Reissued with obsolete COVID-19 page links removed.

Exercise increased caution in the United Kingdom due to terrorism.

Country Summary:  Terrorist groups continue plotting possible attacks in the United Kingdom. Terrorists may attack with little or no warning, targeting tourist locations, transportation hubs, markets/shopping malls, local government facilities, hotels, clubs, restaurants, places of worship, parks, major sporting and cultural events, educational institutions, airports, and other public areas.

There is also a risk of isolated violence by dissident groups in Northern Ireland, focused primarily on police and military targets.

Read the  country information page  for additional information on travel to the United Kingdom.

If you decide to travel to the United Kingdom:

• Be aware of your surroundings when traveling to tourist locations and crowded public venues.
• Follow the instructions of local authorities.
• Monitor local media for breaking events and adjust your plans based on new information.
• Enroll in the  Smart Traveler Enrollment Program  ( STEP ) to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on  Facebook  and Twitter.com/Travelgov
• Review the  Country Security Report  for the United Kingdom.
• Visit the CDC page for the latest  Travel Health Information  related to your travel and return to the United States.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Must be valid for the duration of your stay in the United Kingdom   (If you have onward travel to countries outside the United Kingdom, you should check the passport validity requirements for each additional country on their respective information pages.)

Must have at least one page

Not required for stays less than six months.

Embassies and Consulates

U.s. embassy london.

33 Nine Elms Lane London, SW11 7US United Kingdom Telephone: +(44)(20) 7499-9000 Emergency After-Hours Telephone: +(44)(20) 7499-9000 Fax: +(44) (20) 7891-3845 Email:   [email protected]

U.S. Consulate General Edinburgh, Scotland 3 Regent Terrace, Edinburgh EH7 5BW Scotland Telephone: 013-1556-8315 / from the United States: 011 (44)(13) 1556-8315 Emergency After-Hours Telephone:  020-7499-9000 / from the United States: 011 (44)(20) 7499-9000 Fax: 0131-557-6023 /from the United States: 011 (44) 131-557-6023 Email:   [email protected]

U.S. Consulate General Belfast, Northern Ireland Danesfort House, 223 Stranmillis Road, Belfast BT9 5GR Northern Ireland, United Kingdom Telephone: 028-9038-6100 / from the United States: 011 (44)(28) 9038-6100 Emergency After-Hours Telephone: 01253-501106 / from the United States: 011 (44) 1253-501106 Fax: 028-9068-1301 / from the United States: 011 (44)(28) 9068-1301 Email: [email protected]

Destination Description

Learn about the U.S. relationship to countries around the world.

Entry, Exit and Visa Requirements

• To enter the United Kingdom, your passport must be valid for the entire duration of your planned stay.
• Starting June 2019, U.S. passport holders will be able to use the ePassport Gates upon arrival in the United Kingdom. U.S. citizens who had previously registered for the UK’s Registered Traveller Service (RTS) should now also use the ePassport Gates on arrival in the UK.
• If you are planning onward travel after departing the UK, note that many other countries require at least six months’ remaining validity on your passport to enter. If you are bound for Continental Europe, please see our  U.S. travelers in Europe page for additional details.
• Visas for specific categories of visitors must be obtained prior to travel. Visit the  UK Visas and Immigration (UKVI) website to determine if you need a visa to enter the United Kingdom. We cannot intervene on your behalf when you apply for a UK visa, nor can we advocate for your admission into the UK if you are denied entry.
• Students and prospective students should visit the  UKVI website  to determine if they need a visa.
• For some U.S. travelers, especially students, an entry stamp is required.  Please consult this website  for more information.
• Unpaid and paid workers, interns, volunteers, charity workers, and temporary workers can find information about obtaining a visa on the  UKVI website .
• Visitors traveling to the United Kingdom to get married, even if they do not plan to reside there, must obtain a visa in advance. See the  UKVI website  for visa information.
• Surcharges apply to certain categories of visas, generally those involving work, study, or residency for more than six months. More information is available on the  UKVI website  and in our Health section below.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents of the United Kingdom.

Find information on  dual nationality ,  prevention of international child abduction  and  customs regulations  on our websites.

Safety and Security

Terrorist groups continue plotting possible near-term attacks in Europe. The UK Security Service publishes specific reasons for any changes in the threat level and recommended actions for the public via its  UK threat levels website .

There is the potential for  isolated violence  related to the political situation in Northern Ireland. The Police Service of Northern Ireland assesses there is a continued threat of violence from dissident groups in Northern Ireland, focused primarily on police and military targets, and may involve the use of  firearms  and  explosives . Tensions may be heightened during the summer marching season (April to August), particularly on and around the July 12 public holiday.

Avoid areas of demonstrations  if possible, and be careful within the vicinity of demonstrations. Demonstrations occur frequently in and around city centers and areas where tourists frequent. Even demonstrations intended to be peaceful can turn confrontational and possibly escalate to violence.

The phone number for  police/fire/ambulance emergency services  is  999  in the United Kingdom and  112  in Gibraltar. You should also use these numbers to report security threats or suspicious packages. Also see information for  contacting police from abroad .

• Be cautious and aware of your surroundings.
• Be vigilant, as  pickpocketing ,  mugging,  and “snatch and grab” theft of mobile phones, watches and jewelry can occur.
• Do not leave bags unattended in restaurants, pubs, hotel lobbies, and parked cars.
• Be alert to other criminal schemes, such as  impostors  posing as undercover police officers and “fining” tourists for bogus minor offenses. A legitimate Metropolitan Police Services officer will never demand an immediate cash payment.
• Use only licensed Black Cabs or pre-ordered car services (minicabs) . Unlicensed taxis or private cars posing as taxis may offer low fares, but in some instances, travelers have been  robbed  or  sexually assaulted  while using these cars. See Transport for London for additional information on cabs and car services .
• Avoid using ATMs that look temporary in structure or location  or are located in isolated areas – they may not be legitimate. Use ATMs located inside a bank branch.

Scams : Before sending any money to individuals you have never met in person, visit the  Embassy London website  for more information about  internet financial scams  and how to protect yourself.

See the  Department of State  and the  FBI  pages for information on scams.

Victims of Crime : Report crimes to the local police at 999 (United Kingdom) or 112 (Gibraltar) and contact the U.S. Embassy at +(44) (20) 7499-9000.

• Local authorities are responsible for investigating and prosecuting crimes.

See our webpage on  help for U.S. victims of crime overseas .

• help you find appropriate medical care
• assist you in reporting a crime to the police
• contact relatives or friends with your written consent
• explain the local criminal justice process in general terms
• provide a list of local attorneys
• provide our information on  victim compensation programs in the United States
• The Victim Support website  is maintained by an independent UK charity to help people cope with the effects of crime
• A Northern Ireland-based independent charity maintains a similar  victim support website
• In Scotland, victims of crime should contact  Victim Support Scotland
• provide an emergency loan for repatriation to the United States and/or limited medical support if you are destitute
• help you find accommodation and arrange flights home
• replace a stolen or lost passport

Domestic Violence:  U.S. citizen victims of domestic violence may contact the Embassy for assistance.

Tourism:  The tourism industry is generally regulated and rules are regularly enforced. Hazardous areas/activities are identified with appropriate signage and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and provide life-saving assistance. U.S. citizens are encouraged to purchase medical evacuation insurance . 

Local Laws & Special Circumstances

Criminal Penalties:  You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. 

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

• You will be arrested if you bring pocket knives, blades, mace or pepper spray canisters, or any part of a gun into the United Kingdom . Please refer to the UK government publication  Travelling to the UK , which details the items visitors are prohibited from bringing into the United Kingdom.
• Penalties against  alcohol-related  and other  in-flight  crimes committed aboard aircraft to and from the United Kingdom are stiff and are enforced with  prison sentences . Please also see  our information on U.S. customs regulations  covering your return to the United States.
• Controlled Substances: UK law prohibits possession and trafficking of controlled substances and narcotics, including some substances that may be legal to possess under the law of certain U.S. states. More information on controlled substances is available here . Individuals who violate UK drug laws may face penalties including fines or prison sentences.

Arrest Notification:  If you are arrested or detained in the United Kingdom, ask police or prison officials to notify the U.S. Embassy immediately. See our  webpage  for further information.

Special Circumstances:

• The legal drinking age in the United Kingdom is 18. Parents and organizers of school trips should read our  Students Abroad website  to help plan a safe and enjoyable experience.
• Scotland’s “drink drive limit” law was amended to a lower level (roughly .05 BAC) and is stricter than the rest of the United Kingdom (roughly .08 BAC). This means that  driving after even one drink  can result in a charge of driving under the influence.
• The United Kingdom has very strict gun control laws, and importing firearms is extremely complicated.  Information on applying for a firearm and/or shotgun certificate can be found on the  London Metropolitan Police Firearms licensing webpage .  Licenses from England or Wales may not be valid in Scotland; please check with the appropriate authorities.  For firearms certificates for Scotland, please check with  Police Scotland .

Faith-Based Travelers:  See our following webpages for details:

• International Religious Freedom Report  – see country reports
• Human Rights Report  – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTI Travelers:  There are no legal restrictions on same-sex sexual relations or the organization of LGBTI events in the United Kingdom.

See our  LGBTI Travel Information  page and section 6 of our  Human Rights report  for further details.

Travelers Who Require Accessibility Assistance:

• UK law requires that all public service providers (except in the transportation sector) make “reasonable adjustments” to ensure their services are available to persons with disabilities.  Nevertheless, code exemptions permit many older buildings to have steps up from the street.
• Getting around in cities may be difficult at times because sidewalks can be narrow and uneven.
• Most London Underground and UK National Rail System stations are not readily accessible for people with disabilities.  Many stations do not have elevators, and have stairways and long corridors for changing trains or exiting to the street. Many UK buses are equipped with lowering platforms for limited-mobility or sight- or hearing-disabled travelers.
• Many taxis have swivel-entry seats or retractable ramps to ease entry.
• Disabled parking permits (known as “blue badges”) are issued by local government councils throughout the country. Visit the  UK government website  for contact information. Some councils may not offer permits to temporary visitors.

The  Transport for London  and  National Rail  websites provide information for passengers with disabilities.

Students:  See our  Students Abroad  page and  FBI travel tips .

Women Travelers:  See our travel tips for  women travelers .

While medical services are widely available,  free medical care  under the National Health System (NHS) is allowed only for UK residents, certain EU nationals, and some visa holders.

An NHS surcharge is assessed on certain visa applicants at the time of application.  Tourists and short-term visitors will not be assessed the surcharge, but will be charged 150 percent of the cost of any medical treatment they receive from the NHS. Unpaid balances of £1,000 or more can result in being barred from return to the United Kingdom.

• The U.S. government does not pay medical bills, and U.S. Medicare is not valid overseas.

Medical Insurance:  Make sure your health insurance plan provides  coverage overseas . Most care providers overseas only accept  cash payments . See our webpage for more information on insurance coverage overseas.

• We strongly recommend  supplemental insurance  to cover medical evacuation.

Carry  prescription medication  in original packaging, along with your doctor’s prescription. Traveling with sufficient supplies to last the duration of your trip is recommended. Mailing prescriptions is prohibitive and may be delayed or rejected by British customs.

Certain prescriptions available in the United States are classified as a "controlled drug"  in the United Kingdom and cannot be brought into the country without applying for and obtaining a prior license. This includes prescriptions for medical marijuana or products containing CBD and THC.  Please visit the https://www.gov.uk/travelling-controlled-drugs for additional information. 

Vaccinations:  Be up-to-date on all  vaccinations  recommended for international travel by the U.S. Centers for Disease Control and Prevention.

Further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention  (CDC)

Travel and Transportation

Road Conditions and Safety:  Road conditions in the United Kingdom can differ significantly from those in the United States.

• In contrast to the United States, UK traffic drives on the left.  Read the  Highway Code  before driving.
• Emergency call boxes  (orange telephone booths with “SOS” printed on them) are found at half-mile intervals along motorways. White and blue poles point in the direction of the nearest call box. Call boxes dial directly to a motorway center. Use these phones rather than a personal cell phone, because motorway center personnel will immediately know your exact location.
• Generally,  pedestrians do not have the right of way  and should not expect vehicles to stop for them.

Many U.S. citizen pedestrians are injured, some fatally, every year in the United Kingdom, because they forget that oncoming  traffic approaches from the opposite direction  than in the United States.  Exercise extra care when crossing streets; remain alert and look both ways before stepping into the street.

Traffic Laws: 

• UK penalties for driving under the influence of  alcohol  or  drugs  are strict and often  result in prison sentences .
• Using a  hand-held cell phone  or similar device while driving is  illegal  in the United Kingdom. Only hands-free phones may be used. You will be  fined , or in the case of an accident,  arrested  and serve time in  prison .
• The speed limit on highways/motorways in the United Kingdom is 70 mph, or lower when posted.
• You will be  detained  and  arrested  if you cannot provide a UK address to receive a subpoena or are about to depart the United Kingdom and have to be brought to court quickly for a motoring offense.
• In Central London, a congestion charge is levied on all drivers who pass through the congestion zone. You will be  fined  or  arrested  if you do not pay the charge. See  Transport for London  for more information about driving in London.

Public Transportation:  Public transport in the United Kingdom is extensive.

• Information on disruptions to London transportation services can be found on the  Transport for London  website.
• Information about the status of National Rail Services can be found on the  National Rail Enquiries  website.
• Bus and train service information in Northern Ireland can be found on the  Translink  website.
• Bus and train service information in Scotland can be found on the  Traveline Scotland  website.

See our  Road Safety page  for more information. For specific information concerning UK driving permits, vehicle inspection, road tax, and mandatory insurance, refer to the  UK Department for Transport  website or the  Driver and Vehicle Standards Agency  website.

Aviation Safety Oversight:  The U.S. Federal Aviation Administration (FAA) has assessed the government of the United Kingdom’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of United Kingdom’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel: Mariners planning travel to the United Kingdom should also check for U.S. maritime advisories and alerts at  www.marad.dot.gov/msci . Information may also be posted to the U.S. Coast Guard homeport website and the NGA broadcast warnings website (select “broadcast warnings”).

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in the United Kingdom . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

Travel Advisory Levels

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Afghanistan

Antigua and Barbuda

Bonaire, Sint Eustatius, and Saba

Bosnia and Herzegovina

British Virgin Islands

Burkina Faso

Burma (Myanmar)

Cayman Islands

Central African Republic

Cote d Ivoire

Curaçao

Czech Republic

Democratic Republic of the Congo

Dominican Republic

El Salvador

Equatorial Guinea

Eswatini (Swaziland)

Falkland Islands

France (includes Monaco)

French Guiana

French Polynesia

French West Indies

Guadeloupe, Martinique, Saint Martin, and Saint Barthélemy (French West Indies)

Guinea-Bissau

Isle of Man

Israel, The West Bank and Gaza

Liechtenstein

Marshall Islands

Netherlands

New Caledonia

New Zealand

North Korea (Democratic People's Republic of Korea)

Papua New Guinea

Philippines

Republic of North Macedonia

Republic of the Congo

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Sao Tome and Principe

Saudi Arabia

Sierra Leone

Sint Maarten

Solomon Islands

South Africa

South Korea

South Sudan

Switzerland

The Bahamas

Timor-Leste

Trinidad and Tobago

Turkmenistan

Turks and Caicos Islands

United Arab Emirates

Vatican City (Holy See)

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• Entertainment

Foreign Office travel advice: Eight countries added to 'do not travel' warning list for UK holidaymakers after declared 'too dangerous'

The Foreign Office has added eight countries to its “do not travel” warning list.

The government urges UK holidaymakers not to travel to the eight new countries added to the list as they have been declared “too dangerous”.

The Foreign Commonwealth and Development Office (FCDO) issues advice to holidaymakers and regularly updates its travel advisories based on how dangerous countries are perceived to be and what particularly to look out for when visiting them. In total, 66 countries - or parts of countries - have been declared "too dangerous" for British tourists by the FCDO.

Eight nations have been added to the list by FCDO, these are Russia, Ukraine, Iran, Sudan, Lebanon, Israel, Belarus and the Palestinian territories.

These nations are categorised as either on the 'red list' or 'black list' by experts in the UK Foreign Office.

The FCDO does not ban UK citizens from travelling to these countries but it says they may find themselves without any government support if something were to go wrong.

The advice given for each country is slightly different but the same warning is given that help may not be offered to those who travel.

The Belarus warning from the FCDO reads: "Russian military operations are taking place in Belarus.

"There is some risk that direct conflict linked to the war in Ukraine may spread to Belarus. If conflict starts, FCDO’s ability to offer consular assistance will be severely limited. Routes out of the country are limited, particularly by air."

Currently the Foreign Office is sternly advising against travel, or all but essential travel, to 24 destinations on the 'black list'.

These destinations are: Afghanistan, Belarus, Burkina Faso, Central African Republic, Chad, Haiti, Iran, Iraq, Israel, Lebanon, Libya, Mali, Niger, North Korea, Palestinian territories, Russia, Somalia, Somaliland, South Sudan, Sudan, Syria, Ukraine, Venezuela, and Yemen.

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• International

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Our live coverage of Israel's war on Hamas in Gaza has moved  here .

UN committee fails to reach consensus on full Palestinian membership, Security Council president says

From CNN’s Richard Roth and Michael Rios

A specialized UN committee failed to reach a consensus Thursday on Palestinian membership in the United Nations, according to the president of the UN Security Council.

Two-thirds of the committee members were in favor of moving on with membership, with many countries arguing that “Palestine fulfills all the criteria that are required” to be granted full state member status, Malta's Ambassador and Security Council President Vanessa Frazier said. 

She added that no one explicitly objected to the membership qualifications.

Frazier also said she would circulate a draft report on the deliberations as soon as Friday. If the committee doesn’t agree on the report, it could hold another meeting to iron out any differences.

Asked whether the process of deliberating Palestinian membership in the committee is now over, Frazier said, “Unless the next step of agreeing (to) the report of the committee warrants another meeting to iron out the differences, it’s not foreseen that there would be any further committee action.”

But she noted that any UN Security Council member can still table a resolution to vote on Palestinian membership at any time, regardless of the committee's report.

The US and Middle East brace for a possible Iran attack that could escalate the conflict. Here's the latest

From CNN staff

Concerns about a possible Iranian attack against Israel has prompted many diplomatic conversations around the globe.

Here are some developments on diplomacy around the threat of an attack:

• Iran's statement: The imperative for Tehran to "punish" Israel for the deadly strike on the Iranian consulate in Damascus last week might have been avoided if the attack had been condemned at the United Nations, Iran’s Mission to the UN said Thursday.
• US and UK diplomacy: US Secretary of State Antony Blinken spoke with the foreign ministers of Turkey, China and Saudi Arabia on Wednesday night and Thursday morning to tell them that countries should be urging Iran not to escalate the conflict in the Middle East after  threats made by Tehran against Israel,  according to a State Department spokesperson. The top US general for the Middle East is also in Israel . Additionally, Britain's foreign secretary warned his Iranian counterpart on Thursday that Tehran “must not draw” the Middle East into a wider conflict .
• Israel receives US support: Israeli Defense Minister Yoav Gallant spoke with Blinken and US Defense Secretary Lloyd Austin. The US officials expressed the country's support for Israel against Iranian threats. Gallant warned that such an attack could lead to a regional escalation.
• Travel restrictions: The US State Department restricted the travel of US government personnel in Israel in the wake of public threats against Israel by Iran. “The security environment remains complex and can change quickly depending on the political situation and recent events,” the alert noted. US officials  are on high alert  for a potential retaliatory strike by Iran or its proxies against Israel.

Meanwhile, here's some other updates:

• Hamas on hostages: A member of Hamas' political bureau said   a prisoner-hostage exchange is being discussed as part of larger ceasefire negotiations. "Part of negotiations is to reach a ceasefire agreement to have enough time and safety to collect final and more precise data" on the hostages held in Gaza, Basem Naim said in a statement on Thursday. "Because they (hostages) are in different palaces, (being held) by different groups, some of them are under the rubble killed with our own people, and we negotiate to get heavy equipment for this purpose."
• Updates on aid to Gaza: It is clear that Israel is working to ramp up humanitarian aid to Gaza, but it has not yet implemented all of the measures it has announced, a top United Nations humanitarian official said. Aid coming in trucks from Israel has to be "segregated from water, from food, from medical items" before it goes into Gaza, said Jamie McGoldrick, the UN’s humanitarian coordinator in Jerusalem. “Getting 400 trucks from Kerem Shalom doesn't mean 400 trucks go into Gaza,” he said, adding that the logistical complications are numerous, and take time to resolve. He also said Israel’s restrictions on movement inside the strip complicate matters.

Anera charity resumes work in Gaza after pausing when Israeli strike killed 7 World Central Kitchen staff

From CNN's Tala Alrajjal and Mohammed Tawfeeq

American Near East Refugee Aid (Anera) has resumed Gaza operations "after a temporary pause" following an airstrike that killed seven World Central Kitchen (WCK) aid workers on April 1.

"As you know, the decision to temporarily pause our operations was not an easy one. We followed the direction of our staff in Gaza, who've faced death, loss, and destruction since the start of the war," Sean Carroll, the president and CEO of Anera, said in a statement on Thursday. "After the killing of Anera staff member Mousa Shawwa , followed by the attack that killed seven aid workers from World Central Kitchen, we made the difficult but necessary decision to pause aid operations on April 2," Carroll added in the statement.

Carroll said Israeli authorities informed him during a meeting Thursday that "certain measures would be taken to protect humanitarian aid workers in Gaza – including Anera's staff."

"With the full support of our Gaza team, we have determined that the circumstances have changed sufficiently to resume our vital humanitarian work in Gaza," Carroll said. 

Anera on Thursday resumed "full operations in Gaza to deliver meals, food parcels, hygiene kits, tents, medical treatments, and more to families in dire need," according to the statement.

Iran says its imperative to punish Israel could have been avoided had UN Security Council condemned attack

From CNN’s Natalie Barr and Adam Pourahmadi

The imperative for Tehran to "punish" Israel for the deadly strike on the Iranian consulate in Damascus last week might have been avoided if the attack had been condemned at the United Nations, Iran’s Mission to the UN said Thursday.

“Had the UN Security Council condemned the Zionist regime’s reprehensible act of aggression on our diplomatic premises in Damascus and subsequently brought to justice its perpetrators, the imperative for Iran to punish this rogue regime might have been obviated," the  mission said on X.

The UN Secretary-General António Guterres condemned the attack on April 1, according to a statement from the UN spokesperson Stephan Dujarric. A Security Council discussion was held on April 2 to discuss the attack, but differences among members prevented any formal action or condemnation from taking place.

The United States is on high alert and actively preparing for a “significant” attack by Iran targeting Israeli or American assets in the region  in response to the strike in Damascus  that killed top Iranian commanders.

UK foreign secretary warns Iran not to draw Middle East into wider conflict

From CNN's Natalie Barr

Britain's foreign secretary warned his Iranian counterpart on Thursday that Tehran “must not draw” the Middle East into a wider conflict following a series of escalating threats made by Iran toward Israel.

British Foreign Secretary David Cameron told Iran's Foreign Minister Hossein Amir-Abdollahian that the United Kingdom was "deeply concerned about the potential for miscalculation leading to further violence. Iran should instead work to de-escalate and prevent further attacks," according to a post on X .

Iran's state-aligned Tasnim news agency on Thursday reported that Amir-Abdollahian had told Cameron that the silence from the UK and the United States following Israel’s attack on the Iranian consulate in Damascus last week only served to encourage Israel to continue waging war in Gaza and expand its conflict in the region.

US and Israeli defense leaders discuss fears of Iranian attack

From CNN’s Michael Conte in Washington, DC, Tamar Michaelis in Jerusalem and Larry Register in Atlanta

US Defense Secretary Lloyd Austin spoke with Israeli Defense Minister Yoav Gallant today to “reaffirm the US ironclad commitment to Israel’s security against threats from Iran and its proxies,” according to a Pentagon spokesperson.

The call comes a day after Iran's Supreme Leader Ayatollah Ali Khamenei said Israel " must be punished and it will be" following a strike on an Iranian embassy compound in Syria that killed seven Iranian officials.

Israel “will not tolerate an Iranian attack on its territory,” the statement read, adding that the two defense leaders also discussed detailed preparations “for an Iranian attack against the State of Israel.”

Gallant said an Iranian attack on Israel could lead to a regional escalation.

It is the second discussion held between Gallant and Austin over the past week, according to the statement. Gallant expressed his appreciation for Austin’s personal commitment to the security of the State of Israel and for the deepening cooperation between the defense establishments of both countries, as well as between the Israel Defense Forces and US CENTCOM.

State Department restricts personnel travel in Israel amid concerns over Iranian threats

From CNN's Jennifer Hansler

The US State Department has restricted the travel of US government personnel in Israel in the wake of public threats against Israel by Iran.

“Out of an abundance of caution, U.S. government employees and their family members are restricted from personal travel outside the greater Tel Aviv (including Herzliya, Netanya, and Even Yehuda), Jerusalem, and Be’er Sheva areas until further notice,” a  security alert  posted by the US Embassy Thursday said. “U.S. government personnel are authorized to transit between these three areas for personal travel.” “The security environment remains complex and can change quickly depending on the political situation and recent events,” the alert noted.

State Department spokesperson Matthew Miller said he would not “speak to the specific assessments that led to us to restrict our employees and family members’ personal travel, but clearly we are monitoring the threat environment in the Middle East and specifically in Israel.”

“We have seen Iran making public threats against Israel in the past few days,” Miller said. “Israel is in a very tough neighborhood and we have been monitoring the security situation. You saw us slightly adjust for travel warnings at the beginning of this conflict and we conduct ongoing assessments all the time about the situation on the ground.”

US officials are on high alert for a potential retaliatory strike by Iran or its proxies against Israel.

Hamas says ceasefire with Israel is essential to collect data on hostages held in Gaza by different groups

From CNN's Abeer Salman and Mohammed Tawfeeq

A member of Hamas' political bureau said   a prisoner-hostage exchange is being discussed as part of larger ceasefire negotiations.

"Part of negotiations is to reach a ceasefire agreement to have enough time and safety to collect final and more precise data" on the hostages held in Gaza Basem Naim said in a statement on Thursday. "Because they (hostages) are in different palaces, (being held) by different groups, some of them are under the rubble killed with our own people, and we negotiate to get heavy equipment for this purpose," he added.

Naim's statement was in response to questions from media outlets about whether Hamas has been rejecting the latest proposal, which was made in Cairo over the weekend, because it can not release 40 hostages in the first phase of a three-stage ceasefire deal.

According to an Israeli official and a source familiar with the discussions, Hamas indicated it is currently unable to identify and track down those 40 Israeli hostages, raising fears that more hostages may be dead than are publicly known. 

CNN's record of the conditions of the hostages also suggests there are fewer than 40 living hostages who meet the proposed criteria.

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Heathrow urges government to scrap £10 fee for transit passengers

London hub says charge for overseas travellers using UK airports puts country at competitive disadvantage

Heathrow has called on the government to scrap a new £10 charge for overseas travellers using UK airports to connect to other flights, warning that it puts UK airports at a competitive disadvantage compared with other European rivals.

The government introduced the Electronic Travel Authorisation (ETA) in November for Qatari nationals travelling to the UK from Qatar, with a wider rollout for other countries throughout 2024.

The ETA is largely based on the US Electronic System for Travel Authorization (Esta) system, and requires travellers to apply to enter the country before departing and pay a £10 fee.

This applies not only to direct flights from the country but also for those who are using UK airports for more than two hours to connect to other flights.

Heathrow said while it supported the overall rationale behind the ETA, transiting passengers needed to be exempted as this was hitting passenger numbers.

The airport pointed to the impact it had on travellers from Qatar – it said there had been 19,000 fewer transit passengers coming through the airport in the first four months of ETA rules applying. It added that each month recorded the lowest proportion of transiting passengers from the country for 10 years.

The update said: “This is a huge blow to UK competitiveness as many long-haul routes, which are highly important to the UK’s economy, exports and wider connectivity, rely on transit passengers. With more connecting passengers expected to choose other hubs as the scheme expands, minsters need to take action to remove this measure.”

Heathrow recorded its busiest Easter weekend this year, with 936,000 passengers using the airport across the bank holiday period. This contributed to 7 million people travelling through the London hub in March, the highest ever for that month.

The chief executive, Thomas Woldbye, said: “The government needs to exempt airside transit passengers from the ETA scheme to avoid encouraging passengers to spend and do business elsewhere. We need to level the playing field, so the UK aviation industry continues to be world class.”

A Home Office spokesperson said: “We are introducing an electronic travel authorisation scheme to enhance border security by increasing our knowledge about those seeking to come to the UK and preventing the arrival of those who pose a threat.

“Requiring transit passengers to obtain an ETA stops people who may use connecting flights to avoid gaining permission to travel to the UK. We are keeping this under review as we continue to roll out the scheme.”

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Canary Islands holiday warning: UK tourists issued travel warning as Morocco sends 'warships'

A Canary Island travel warning has been issued due to Moroccos’ military activities with warships sending a two-word warning.

Watch more of our videos on Shots! and live on Freeview channel 276

The Canary Islands are bracing for potential disruptions to their peace and tourism due to Morocco's military offensive.

In March 2023, Spanish Foreign Minister Jose Manuel Albares remarked on the strengthened ties between Morocco and Spain, citing a new pinnacle in their relationship.

In a recent speech to the Spanish Senate, Albares stressed the importance of maintaining Spain’s relationship with Morocco as a top priority in its foreign and state policies.

The manoeuvres come in the context of escalating regional tensions and increasing interest in maritime security, especially in areas of strategic importance such as the Strait of Gibraltar and the Canary Islands.

Lanzarote, Tenerife and other island holidaymakers have been warned over the military activities.

The president of the Cabildo of Gran Canaria, Antonio Morales, has voiced staunch opposition to Morocco's planned military manoeuvres off the coast of Western Sahara.

He said: "The area of northwest Africa and the Canary Islands in particular need actions of peace and to flee from any message of militarisation”.

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Money: How to earn thousands letting stars like Stormzy and David Attenborough film in your house

Weekend Money has spoken to people who've made serious cash letting film and music stars shoot in their home. You can read this and our other weekend features, and leave a comment, below - and check back on Monday for hourly updates on consumer and personal finance news.

Saturday 13 April 2024 10:14, UK

Weekend Money

• How to earn thousands letting film and music stars shoot in your home
• Prepayment meters now have cheapest default tariff - should you switch?
• 'It's cost me £8,000 to get out of an abusive relationship' - Readers respond to divorce story
• Money news of week: Blow for expats in Spain | Where will Labour get money from? | Shell could quit London

Best of the week

• How your neighbour's garden could wipe up to £57,000 from your house price
• Could I build a home gym for less than my gym membership?
• Britons are buying homes, having babies, getting married and retiring later - but one key life event is happening earlier
• 'WTF is going on with the price of olive oil?'
• Cheap Eats: Great British Menu legend shares ultimate toastie recipe
• Money Problem: The monthly charge on my leasehold flat has gone up by more than £60 a month - what are my rights?

Ask a question or make a comment

By Brad Young, Money team

Earning up to £60,000 a year for letting Stormzy film a music video in your kitchen or Paloma Faith play with Lego in the living room might sound farfetched to homeowners unfamiliar with the shoot locations industry. 

But every star, studio or big brand that wants to film in a residential property needs someone willing to offer up their home for the day - and they'll pay between £700 and £3,000 for the privilege.

Homeowners and shooting agencies have spoken with the Money team about the promises and pitfalls of working with the likes of Disney, Netflix and ITV to take advantage of this niche income stream. 

Among them was Ed Reeve, a photographer from Hackney, who has had stars such as David Attenborough, Stormzy and Jim Broadbent walk through his doors in the 17 years he's been renting out his home. 

"It has been a really positive experience on the whole for us. Generally, the shoot crews are really lovely people and they're very respectful of your home," said Mr Reeve, who is registered with location agency 1st Option.

He hosts between 12 and 20 productions a year. Most bring in £1,000 for a one-day shoot, but some earn him up to £3,000 per day or last multiple days.

"We've met lots of interesting people," said Mr Reeve, including Gillian Anderson, who stars in Sex Education, Hugh Bonneville (Downton Abbey) and Claire Foy (The Crown).

After Stormzy filmed a music video, Mr Reeves said that "every grime artist wanted to shoot here".

David Attenborough once turned up early for a BBC shoot, resulting in the pair sitting down for a cup of tea and Mr Reeve introducing his three-day old daughter to the presenter.

"He held her and looked at her with delight... it was a really special moment," said Mr Reeve. 

Shoots can result in scratches around the interior, but Mr Reeve said he uses some of the money to redecorate – or in one case, let a Delux advert do it for him. 

'It's never free money'

Less enthusiastic about the industry was Emer Stamp, 48, a children's author from London, who has hosted for two years.

"You think, 'Oh yeah, my house is going to be rocking', and everyone comes round and goes 'Your house will be perfect', but for whatever reason, it's not.

"My takeout is it's not as easy to make money as you think."

Ms Stamp said her home had been chosen for three productions, including a Dell shoot and a Lego advert starring Paloma Faith, earning her approximately £6,000. 

Hosting also puts your schedule at the mercy of production companies – and sometimes they may not show up, said Ms Stamp.

"Like anything, you think it's free money but it's never free money."

So what does make a location popular? 

Becky Butler, managing director at agency Location Collective, said there is demand for average-sized family homes with a 60s/70s vibe and unusual features. 

And while a lot of the homes listed by location agencies look expensive, that was far from a deal-breaker. 

"All the practical side of things are as important, if not more so, than the aesthetics of the location," said Ms Butler.

Parking, easy-going neighbours and having one large room for equipment goes a long way with clients.

Getting the combination right can create "a fantastic additional income stream", said Jennifer Marshall, of Shootfactory, which has connected homeowners with everyone from Little Mix to Killing Eve. 

"We have properties that through our company have earned anywhere between £20,000 and £60,000 a year."

Much of the industry is based in London but, between them, the three agencies contacted by the Money team have organised filming in Manchester, Birmingham, the Midlands, the Home Counties and coastal areas.

Both Ms Marshall and the team at Location Collective said having a neighbour willing to get in on the action can be a real selling point.

This might mean a second house on the same street for a TV show, or simply somewhere to house the production team.

"Being able to let them pretty much take over is quite key. Sometimes they might have demands like painting or moving furniture," said Lily Gonnissen, head of business development at Location Collective. 

Being quick to respond to questions, contactable during the working day, and able to accommodate viewings at short notice was a top priority, said Ms Gonnissen. 

"Be friendly and welcoming - brands remember a good owner," said a spokesperson for 1st Option: "And make sure the house is clean and clutter free before any shoots."

The default tariff for prepayment meters is now cheaper than other types of meter.

It follows the energy price cap update to unit rates and standing charges from 1 April.

Uswitch data shows 56% of households don't know about the change.

What do you need to know?

Prepayment meters have traditionally been a more expensive way of paying for energy - but now prepayment standing charges have been lowered to match those for direct debit customers.

Because prepay units are cheaper, people with these meters should pay around £47 less a year than those on direct debits (£1,643 versus £1,690).

Customers who pay when they get a bill are forking out the most - around 5.8p more per day on the standing charge than those with direct debits.

Should we all get prepayment meters?

As energy costs come down, suppliers like EDF Energy have now started offering fixed deals lower than the price cap - and as things stand these are the cheapest options for many.

Eon Next's Pledge tariff promises to be 3% below whatever the price cap is for a year.

There can be catches if you want to leave these fixed deals (though Octopus doesn't charge them) - so make sure you do your research.

How many people have prepay meters?

The number of prepayment meters has fallen almost 8% from the peak in 2019, but there's still more than seven million gas and electricity units in action.

In total, 195,503 prepayment meters were installed in 2023.

Are people swapping?

Uswitch has some research that says young people (18 to 34) are far more likely to go for prepay meters - 51% would consider it, compared with 5% of over-55s.

Will Owen, energy expert at Uswitch, said: "Prepayment meters have got a bad reputation among some households, but changes to the price cap mean that their default tariffs are now cheaper than standard credit meters.

"With prepayment meters, you pay for your energy before you use it, and while there are emergency provisions, it does mean it is possible to be cut off if you have not put enough money into your account. 

"This means that younger consumers and vulnerable people are at greater risk of disconnecting themselves from their energy supply when money is tight.

"Direct debits also allow consumers to spread out their costs evenly throughout the year, meaning bills won't rise significantly in the winter when energy usage is highest."

We've had a mixed mailbag of comments this week - with readers getting in touch about pensions, tipping and divorce among other things.

Following this feature on divorce costs last weekend...

...we had dozens of comments...

So many people must be trapped in abusive relationships. A loan has helped me get away - covering legal costs, paying the bills/mortgage on marital home whilst being unable to stay and finding thousands for a rental. Costs so far about £8k - only one year in and at decree nisi. H

Since broken families are ever more common why isn't the government doing something to help divorcees get back on the housing ladder like first-time buyers are? Countless thousands, despite having the income, are doomed to rent expensive family homes. Men especially! Twice Divorced Of Surrey

Trust me, it costs a whole lot more than £30k, stay away from solicitors, work through it yourself. Toby

When one party will not communicate with the other, this makes the process much more expensive. Around £80k in solicitors and barrister fees. Vbkinguk

Another story that cut through was London restaurant chain Ping Pong scrapping tips - months before new legislation will require restaurateurs to give staff 100%.

Readers don't seem impressed...

Best thing employees and customers can do is boycott them. Just goes to show what they actually think of their staff. Dave

I don't want to eat somewhere that doesn't look after its employees. Jack

I'm sure patrons and staff will vote with their feet! How disgraceful to remove tips, probably as the owners aren't getting any cut of their staff's hard work! Elijah

We've reported extensively on the rise to the state pension this month - including how, due to frozen income tax thresholds, more pensioners will be dragged into paying income tax. Chris seems to be one of those impacted...

I deferred taking my state pension for five years to hopefully boost my pension, because I happened to be the last group of people to get the old state pension. Unfortunately because of the tax band freeze any benefit from the pension uplift is being eroded every year, is this fair? Chris

And finally, on Monday we suggested a cheaper way to buy herbs and spices in the supermarket - by using the world food aisle...

We had this comment...

Best money-saving practice for herbs and spices is to source them at Asian stores - not supermarkets! Pip

Spain is planning to scrap a "golden visa" scheme that grants residency rights to foreigners who make large investments in real estate.

Ending the scheme would help make access to affordable housing "a right instead of a speculative business", Spanish Prime Minister Pedro Sanchez said.

The programme awards non-EU citizens investing at least €500,000 (around £429,000) in Spanish real estate - without taking out a mortgage - a special permit, allowing them to live and work in the country for three years.

In better news for Britons who hope to live abroad, Italy is allowing non-EU citizens who can work remotely to apply for a year-long "digital nomad" visa.

There's a few salary/reference based criteria to meet - read about them here...

Labour this week tried to address questions over how it would pay for key pledges  after the Tories used their idea of scrapping the non-dom status to fund a national insurance cut.

Labour had been committed to abolishing non-dom status for years - upon gaining power they planned to use the money to fund breakfast clubs for primary school children and additional appointments in the NHS.

Shadow chancellor Rachel Reeves this week announced the party's plan to raise £5bn a year by the end of the next parliament...

• Labour said it would raise £2.6bn by closing "loopholes" in the government's non-doms plan - after certain exemptions were kept in place by Jeremy Hunt;
• Labour said the "tax gap" - the difference between the amount of money HMRC is owed and the amount it receives - had widened to £36bn in 2021-22 - £5bn more than it had been the previous year;
• To close the gap, Labour said it would invest up to £555m a year in boosting the number of compliance officers at HMRC, increasing productivity and improving the organisation's "dire" customer service;
• It would also consider requiring more tax schemes to be registered with HMRC to ensure they are legitimate, and renew the focus on offshore tax compliance.

The government responded by saying: "The Conservatives have introduced over 200 measures to clamp down on tax non-compliance and we are sticking to the plan to strengthen the economy so we can cut taxes, putting £900 in the pockets of the average worker and helping families to build a brighter future."

Shell is weighing up quitting the London Stock Exchange (LSE) for a move to New York over concerns its listing is currently "undervalued".

Chief executive Wael Sawan  told Bloomberg  that he was mulling "all options".

The British oil and gas giant is currently the largest company in the FTSE 100 index, and its departure from the LSE would be a significant blow to the UK stock market that is fighting to stay relevant.

There's been a run of bad news for the LSE over the past year or so. The world's largest building products manufacturer, CRH, moved to New York, while travel company Tui moved to Frankfurt. And despite the lobbying of numerous prime ministers, UK-based chip company Arm chose the NYSE.

The Money blog is your place for consumer news, economic analysis and everything you need to know about the cost of living - bookmark news.sky.com/money.

It runs with live updates every weekday - while on Saturdays we scale back and offer you a selection of weekend reads.

Check them out this morning and we'll be back on Monday with rolling news and features.

The Money team is Emily Mee, Bhvishya Patel, Jess Sharp, Katie Williams, Brad Young and Ollie Cooper, with sub-editing by Isobel Souster. The blog is edited by Jimmy Rice.

UK lenders have seen a rise in defaults on mortgages and credit cards - with the trend expected to continue in the coming months, according to a survey.

A poll of banks and building societies by the Bank of England reveals lenders reported higher default rates on secured loans and unsecured lending in the three months to the end of February.

The rates for mortgages, credit cards and other loans, as well as loans to small to medium businesses, are all expected to rise in the next quarter.

The BoE carries out the survey every quarter as part of its role to maintain financial stability.

It also revealed increased demand for borrowing, with this also expected to climb during the three months to the end of May.

Karim Haji, global and UK head of financial services at KPMG, said the latest BoE data suggests "a more positive economic outlook hasn't fed through to household finances yet".

"Defaults across all unsecured lending increasing over the same three-month period indicates many people are still struggling to meet their day-to-day costs. Lenders will need to be vigilant and continue to offer support for borrowers in the interim," he said.

By  Sarah Taaffe-Maguire , business reporter

Poor software and bias toward making only small, sequential changes is one of the reasons economic forecasters at the Bank of England failed to predict and prepare for the cost of living crisis, brought about by high inflation, according to a "once in a generation" review.

The review announced last year was undertaken by the former head of the US central bank, known as the Fed, and said the quality of the Bank's economic expectations "deteriorated significantly in the past few years" due to out of date software and "excessive incrementalism".

Though the "unusually large forecasting errors" were said to be "probably inevitable", according to the review, conducted by Dr Ben Bernanke.

The problem was not unique to the Bank, rather something all central banks and private forecasters suffered from, it said.

Read the full story here...

After the UK airports with the worst delays were revealed earlier today (see post at 1.15pm), we've been looking at your rights.

If you're unlucky enough to get stuck at an airport due to a flight delay, you may wonder if you're entitled to any compensation.

The good news is you may be - in certain circumstances.

First, it's important to know what flights are covered by consumer law. These are: 

• Any flight leaving a UK airport
• Flights operated by a UK/EU airline arriving at a UK airport
• Flights operated by a UK airline only arriving at an EU airport

When will I be entitled to help? 

You'll qualify for support if a short-haul flight under 932 miles (1,500km) is pushed back by two hours. 

This rises to three hours for journeys up to 2,175 miles (3,500km).

For long-haul flights going any further than this, four hours or longer counts as a significant delay.

What support will I get?

Under UK law, airlines must give passengers who are affected by a delay of at least two hours:

• A reasonable amount of food and drink (usually provided in the form of vouchers)
• Refunds for the cost of two free phone calls, faxes or emails
• Accommodation for passengers stranded overnight (usually in a nearby hotel)
• Transport to a hotel - or their home

Will I get compensation?

Usually, airlines have to provide compensation if a person's flight arrives more than three hours late.

The exception to this is when there are air traffic control problems or extreme weather, as these issues aren't their fault.

If you agree to travel on a later flight, the airline is no longer obliged to offer food, drink or accommodation while you wait.

Thankfully, you are entitled to a full refund if you decide to abandon your journey after five hours of delays.

The length of your flight affects how much you are entitled to:

• Short-haul flight - £220
• Medium-haul flight - £350
• Long-haul flight - £520 if the flight arrived more than four hours late, £260 for a delay of between three to four hours

What if I'm about to travel?

Transfer passengers who end up missing a connecting flight because their first plane was delayed are entitled to a service back to their original departure point.

But things get a little more complicated for passengers on package holidays - especially if they decide not to travel on a delayed outbound flight.

The CAA's guidance says: "You may lose your holiday too, so we recommend you contact your package organiser or the airline for further information.

"If you still want to travel then your airline must get you to your destination. You might have to be patient while they rearrange transport and rebook passengers, but the law says they must get you there."

What if my flight is cancelled? 

You're entitled to a refund or replacement flight if yours is cancelled. Your rights to assistance are the same as if your flight is delayed.

If the reason for the cancellation was within the airline's control, and it was made with no more than 14 days' notice, then depending on the timings of the new flight offered you could also be entitled to compensation.

You'll be able to claim £110 and £520 depending on the length of the route and timings of the new flight.

Drivers are still feeling the strain of rising insurance premiums - but there are signs of a slowdown, according to one index.

New figures from insights firm Consumer Intelligence suggest the average quoted price of car insurance rose by 56.4% in the year to February.

This was the third-highest annual increase since its records began in 2012 - but in slightly better news for motorists, it marked a lower annual rise than the 67.2% recorded in November.

And there was only a slight rise of 0.5% when looking at the three months to February - the lowest quarterly increased since November 2021.

Drivers most commonly received a quote between £500 and £749 in February, Consumer Intelligence said. It analysed the average of the five cheapest offers from price comparison websites.

Max Thompson, the firm's insurance insight manager, said big insurance brands made "competitive movements" to reduce premiums at the start of the year.

"However, some of this was unwound in February indicating it may have been more of a tactical move than a long-term trend," he added.

Jonathan Fong, manager of general insurance policy at the Association of British Insurers, said insurers were "aware of the financial challenges customers are facing" and were working to keep prices affordable.

"Our motor premium tracker is the only collection based on the price customers pay for their policy, rather than quotes, and shows that the average motor premium increased by 25% last year to £543.

"This was largely driven by above inflation increases in the cost of repairs, thefts and replacement cars."

The Abu Dhabi-backed vehicle that had been on the brink of buying The Daily Telegraph is in detailed talks with Whitehall officials about the structure of an onward sale of the newspaper. 

Sky News has learnt that RedBird IMI is negotiating with the Department for Culture, Media and Sport about whether it can convert a call option which constitutes the right to take ownership of the Telegraph and Spectator into shares in the assets prior to their purchase by a new owner.

Read the exclusive story by our City editor Mark Kleinman ...

The telecoms entrepreneur who turned Daisy Group into one of the industry's most successful private companies is closing in on the latest in a string of significant takeover deals.

Matthew Riley, Daisy's chairman, has orchestrated a £215m deal to acquire 4Com , a provider of cloud communications services to more than 17,000 corporate customers, Sky News understands.

City sources said the deal was expected to be signed within days and was likely to hand 4Com founder Daron Hutt a windfall worth more than £100m.

Read the full story here ...

The Financial Conduct Authority has told motor finance firms they need to put funds aside as it continues a probe into the sector.

The City regulator also said many firms are "struggling to promptly provide the data we need" for the investigation.

A review was launched by the FCA earlier this year into whether people could be owed compensation for being charged too much for car loans, following a high number of complaints on historic agreements.

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• Health and social care
• National Health Service
• Health workforce

Working definition of trauma-informed practice

• Office for Health Improvement & Disparities

Published 2 November 2022

© Crown copyright 2022

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This publication is available at https://www.gov.uk/government/publications/working-definition-of-trauma-informed-practice/working-definition-of-trauma-informed-practice

Trauma-informed approaches have become increasingly cited in policy and adopted in practice as a means for reducing the negative impact of trauma experiences and supporting mental and physical health outcomes. They build on evidence developed over several decades. However, there has been a lack of consensus within the health and social care sector on how trauma-informed practice is defined, what its key principles are and how it can be built into services and systems.

This document seeks to address this gap by providing a working definition of trauma-informed practice for practitioners working in the health and care sector. The working definition presented in this document reflects the original internationally recognised definition developed by the United States Substance Abuse and Mental Health Services Administration (SAMHSA) . The evidence base exploring the use of trauma-informed practice in different settings and sectors is still being developed. This working definition will be kept under review and updated where appropriate to reflect new evidence.

Trauma results from an event, series of events, or set of circumstances that is experienced by an individual as harmful or life threatening. While unique to the individual, generally the experience of trauma can cause lasting adverse effects, limiting the ability to function and achieve mental, physical, social, emotional or spiritual well-being.

Realise that trauma can affect individuals, groups and communities

Trauma-informed practice is an approach to health and care interventions which is grounded in the understanding that trauma exposure can impact an individual’s neurological, biological, psychological and social development.

Recognise the signs, symptoms and widespread impact of trauma

Trauma-informed practice aims to increase practitioners’ awareness of how trauma can negatively impact on individuals and communities, and their ability to feel safe or develop trusting relationships with health and care services and their staff.

It aims to improve the accessibility and quality of services by creating culturally sensitive, safe services that people trust and want to use. It seeks to prepare practitioners to work in collaboration and partnership with people and empower them to make choices about their health and wellbeing.

Trauma-informed practice acknowledges the need to see beyond an individual’s presenting behaviours and to ask, ‘What does this person need?’ rather than ‘What is wrong with this person?’.

Prevent re-traumatisation

It seeks to avoid re-traumatisation which is the re-experiencing of thoughts, feelings or sensations experienced at the time of a traumatic event or circumstance in a person’s past. Re-traumatisation is generally triggered by reminders of previous trauma which may or may not be potentially traumatic in themselves.

The purpose of trauma-informed practice is not to treat trauma-related difficulties, which is the role of trauma-specialist services and practitioners. Instead, it seeks to address the barriers that people affected by trauma can experience when accessing health and care services.

Key principles of trauma-informed practice

There are 6 principles of trauma-informed practice: safety, trust, choice, collaboration, empowerment and cultural consideration.

The physical, psychological and emotional safety of service users and staff is prioritised, by:

• people knowing they are safe or asking what they need to feel safe
• there being reasonable freedom from threat or harm
• attempting to prevent re-traumatisation
• putting policies, practices and safeguarding arrangements in place

Trustworthiness

Transparency exists in an organisation’s policies and procedures, with the objective of building trust among staff, service users and the wider community, by:

• the organisation and staff explaining what they are doing and why
• the organisation and staff doing what they say they will do
• expectations being made clear and the organisation and staff not overpromising

Service users are supported in shared decision-making, choice and goal setting to determine the plan of action they need to heal and move forward, by:

• ensuring service users and staff have a voice in the decision-making process of the organisation and its services
• listening to the needs and wishes of service users and staff
• explaining choices clearly and transparently
• acknowledging that people who have experienced or are experiencing trauma may feel a lack of safety or control over the course of their life which can cause difficulties in developing trusting relationships

Collaboration

The value of staff and service user experience is recognised in overcoming challenges and improving the system as a whole, by:

• using formal and informal peer support and mutual self-help
• the organisation asking service users and staff what they need and collaboratively considering how these needs can be met
• focussing on working alongside and actively involving service users in the delivery of services

Empowerment

Efforts are made to share power and give service users and staff a strong voice in decision-making, at both individual and organisational level, by:

• validating feelings and concerns of staff and service users
• listening to what a person wants and needs
• supporting people to make decisions and take action
• acknowledging that people who have experienced or are experiencing trauma may feel powerless to control what happens to them, isolated by their experiences and have feelings of low self-worth

Cultural consideration

Move past cultural stereotypes and biases based on, for example, gender, sexual orientation, age, religion, disability, geography, race or ethnicity by:

• offering access to gender responsive services
• leveraging the healing value of traditional cultural connections
• incorporating policies, protocols and processes that are responsive to the needs of individuals served

Other professional resources and tools

• Office of Health Improvement and Disparities’ Vulnerabilities: applying All Our Health
• e-learning for healthcare: All Our Health: Vulnerabilities and trauma-informed practice
• Trauma-informed practice toolkit: Scottish Government
• Trauma-Informed Wales

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