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JBL Tour One

Wireless over-ear noise cancelling headphones

True Adaptive Noise Cancelling

Struggle to find "your" space? Create your ideal environment with JBL Tour One True Adaptive Noise Cancelling. Immerse yourself in music, block out unwanted noises and focus on your goals. The Noise Cancelling level adjusts to the change of environment in real time, should you decide to go for a walk.

JBL Pro Sound, hi-res certified

From rich, punchy bass to thrilling top notes, your music will always sound amazing thanks to the dynamic 40mm dynamic drivers. JBL Tour One headphones are hi-res audio certified, supporting frequencies up to 40kHz, to ensure that your music always sounds the best that it possibly can.

4-mic Technology for Accurate and clear voice call

Enhance your voice, eliminate the noise. The JBL Tour One is equipped with 4 mics on the earcups to offer superior call quality. 2 adaptive beamforming mics ensure that the voice reproduction is clear and accurate; acoustic echo cancellation technology suppresses any echoes and cancels noises. Feel the pleasure of a face-to-face conversation, in every meeting or call. With VoiceAware you can control the amount of mic input routed back into your earbuds and choose how much to hear of your own voice.

Ambient Aware & TalkThru

Stay alert to the sounds of the world around you while enjoying your music with Smart Ambient technology. Or have a quick chat with a friend or colleague without having to turn off your tunes with TalkThru. Control these features with a simple touch of a button and fine-tune them via the App.

Boost your productivity

JBL Tour One can help you create an ideal world where you can fully focus on your tasks. In need of a quiet space? Create a silence bubble with SilentNow where NC is activated but music is off. This also helps you saving battery time, as does Auto Off, that switches off your headphones after a period of time set by you. Or get help in waking up with My Alarm, fine-tune the sound output with Smart Audio & Video and automatically pause your headphones when taking them off with Auto-Pause. All these features are controlled via the My JBL Headphones App.

Up to 50 Hours of Music Playback

Your JBL Tour One headphones keep you connected all day long, boasting 25 hours of playback with Noise Cancelling technology engaged and a whopping 50 hours with Bluetooth only.

Hands-free Voice Control

Activate Hey Google (*) or Alexa (**) with just a simple tap or hotword for easy access to your digital world as accurate voice call technology ensures your commands are crystal clear. Voice prompts are available in multiple languages. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

Make the most out of your headphones with the free JBL App

My JBL Headphones App personalizes the soundtrack of your life: set up custom EQ, switch on your Adaptive Noise Cancelling or adjust your Ambient Sound Control settings. Download the App for free on your App store.

Personalize How You Listen

With the JBL Headphones App

Specs & Downloads

Item# JBLTOURONEBLK

Product Description

Control your environment, power your productivity., general specifications, audio specifications, control and connection specifications, what's in the box.

• 1 x JBL Tour One headphones
• 1 x Type-C USB charging cable
• 1 x Audio Cable
• 1 x Flight Adaptor
• 1 x Carrying case
• 1 x Quick Start Guide
• 1 x Google Assistant set up guide
• 1 x Amazon Alexa set up guide
• 1 x Warranty / Warning (W / !)
• 1 x Safety Sheet (S / i)

Documents & Downloads

The latest owner's manuals, quick start guides, and documents.

Declaration of Conformity

Quick start guide (multilingual), jbl headphones app, jbl global warranty card, spec sheet (english).

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• © 2024 Harman International Industries, Incorporated. All rights reserved.

Review: JBL Tour One

Energetic jbl sound.

JBL Tour One is a pair of proper headphones, which after som help from EQ function in the app, brings out a smile on your face.

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The JBL Tour One feels solid in the hands, and sits comfortably on the head. And I like the feeling they give when they are in the hands. Physical buttons for sound level, wireless connection and sound processing such as noise cancellation and ambient sound make them easier to get to know than some others, such as the Sony WF-1000XM4.

The noise cancellation

External noise is reduced well with the active noise cancellation, but the JBL headphones require more fine-tuning of the position on the ears than the others, so that the noise reduction is the same on both ears. You may have to squeeze a little extra when you put them on, to get it completely tight. When they sit, the noise reduction is good, better than Yamaha which lets in a little more noise.

With noise cancellation activated, the bass becomes fuller, but also less firm. The rhythms in the middle bass do not tap as tightly against the eardrum, as with ANC deactivated. The same is experienced with ambient sound activated, the headphones sound a lot better with everything turned off. But of course, if you are sitting on a plane or in a car, the noise must be shut out.

Out of the box, the sound is a bit flat and unengaging, especially the midrange is very thin so voices do not come out properly. Beyoncé’s latest song, Be Alive, does not exactly sound “alive”. But it does not take much. Here I would take to the EQ in the app.

For after a small increase in the midrange around 1 kHz and also slight subtraction around the sharp range at 4 kHz, then pull up again in the treble, and the sound immediately much better. You may want a different setting, and that’s fine. There are many opportunities here, because the EQ is really good.

Sigrid’s voice is now clear and distinct on the Christmas song Home To You (This Christmas) , and the guitar on the previously unreleased Follow Me Around by Radiohead, now finally released on the double re-release Kid A Mnesia, massages the ears. Thom Yorke, who is rudely placed almost to the far left, stands out clearly from the music. This is good.

JBL Tour One: Conclusion

The JBL Tour One sounds decent right out of the box, but also som much better with a small adjustment in the app. They sound best without noise cancellation, with a tighter and tidier bass, but also work with this or ambient sound activated. In situations where it is necessary to remove the noise, the bass becomes fuller but less controlled. They have this in common with many others.

The noise cancellation itself works well, just make sure that the headphones are tight around the ears.

Specifications

• Type: Over-ear, closed, wireless
• Drivers: 40 mm
• Frequency range: 10 Hz – 22 kHz
• Active noise reduction : Yes
• Ambient sound: Yes
• Battery life: 25 h with ANC / 50 h without ANC
• Water resistance: No.
• Voice control: Alexa, Assistant, Siri
• App: JBL Headphones
• Connections: Bluetooth 5.0 (SBC, AAC), 3.5 mm analog
• Weight: 268 g
• Colors: Black
• Web: jbl.com

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Say your opinion

Buy the previous version instead

Lossless at last from bose, good news from bose, listen to your music for the first time, jabra's best by far - but not for everyone, earbuds with a telly.

JBL Tour One review

Jbl’s premium wireless noise-cancelling headphones struggle to impress tested at £279 / $299 / au$369.

What Hi-Fi? Verdict

JBL’s classy headphones certainly look the part, they just lack dynamic and rhythmic finesse when compared to the class leaders

Energetic presentation

Reliable touch controls

Classy build and finish

Beaten for dynamics and subtlety

Coarse and unrefined upper mids

Why you can trust What Hi-Fi? Our expert team reviews products in dedicated test rooms, to help you make the best choice for your budget. Find out more about how we test.

At first glance, the Tour One over-ears look and feel far too minimalist and monochrome for JBL. Where are bright colours? Where’s the white branding to emphasise the JBL exclamation mark? In JBL’s own words, the Tour One over-ears (and their counterpart, the Tour Pro+ in-ear model) have been “designed for business professionals”, and we can see that. For starters, these wireless noise-cancelling headphones boast up to 50 hours of music playback from a single charge and can access virtual voice assistants from Amazon and Google – all very business-like.

Although JBL’s two-strong Tour headphone series was first unveiled in January 2021, the US audio giant only let them loose on the general public in May. So are they worth the wait? And crucially, can they challenge class-leaders Sony, Bose and Sennheiser in this dog-eat-dog category?

At £279 ($299), JBL’s Tour One headphones aren’t cheap, but they do undercut the Apple AirPods Max (£549) by a considerable margin. 

They’re more in the ballpark of the now regularly discounted, Award-winning Sony WH-1000XM4 (currently around £279/$399/AU$395), also-reduced Sennheiser Momentum 3 Wireless (roughly £233/$270/AU$380) and Bose’s talented Noise Cancelling Headphones 700 (£250/$379/AU$395) at the time of writing). 

These are among the most popular options at this price level, and that’s before you look at models that sit just below their level. Plenty of competition for JBL, then.

Build and comfort 

Unbox the Tour One and the first thing you see is a premium moulded black travel case with a useful snap-fastener on the zip. Inside, the earcups are rotated 90 degrees to lie flat, with the left one folded up towards the headband for greater portability. The smell of classy faux leather from the padded cups and top portion of the headband puts us in mind of much pricier studio over-ears – and we can’t help but notice the similarities between these cans and the Sony WH-1000XM4, which look almost identical in their travel case.

The rest of the Tour One are finished in black plastic (black is the only colour available), but it covers a durable metal frame. The metal extension strap within the headband features etched lines, so you can extend them evenly on each side. They aren’t the most aesthetically original headphones on the market and there’s no IP rating for water or dust ingress, but the high standard of finish we’d expect from an established and trusted name such as JBL has certainly been met. 

Finishes x1 

Battery life up to 25 hours (ANC on), up to 50 hours (ANC off)

Driver size 40mm

Weight 268g

Bluetooth 5.0

Features TalkThru, Ambient Aware and Adaptive Noise Cancellation/everyday ANC profiles, Wearer-detection

As we don them, the clamping force is practically perfect and also well weighted so that they stay put across the course of our listening sessions. The Tour One features 40mm drivers behind the oval, slightly angled earcups plus a four-mic array for taking calls, which are remarkably clear during our testing. 

On the right earpiece, the power/pairing switch and physical volume controls sit on the back edge of the earcup, closest to your neck. The entire top surface of this earcup is touch-sensitive and reacts quickly with a demure beep to stop playback, start it, skip tracks or scroll through noise-cancelling ambient sound control profiles with a long-press – but this can be customised in the JBL Headphones app. 

The left earcup has just one physical button, also towards the back edge of the earcup, which can be customised either to access Alexa or the Google Assistant, or scroll through ambient sound profiles. It’s a neat solution and it works very well indeed. Having tested countless models that have iffy or unreliable touch controls, it is refreshing to find a reliable solution that means we rarely need to dig out our phone. 

Bluetooth 5.0 is at the helm, and battery life is 25 hours with Bluetooth and noise-cancelling switched on, and around 50 hours using just Bluetooth. Thanks to Speed Charging, a quick 10-minute stint at the power socket (via USB-C on the left earcup) should be enough for two hours of playback. Want to get wired? Fine – there’s a 2.5mm jack on the right earcup and a 2.5mm-to-3.5mm cable supplied. 

To set up the JBL Tour One after initial Bluetooth pairing, the JBL Headphones app first sends us to the Alexa or Google Assistant app to add them as an accessory, then slickly redirects us back to our JBL Headphones in-app control centre. Here, under the Noise Cancelling tab, you can select between True Adaptive ANC (which monitors your environment in real-time and alters the level of noise-cancelling automatically) or ‘everyday mode’, underneath which is written the somewhat blasé explanation “Block out the noise of everyday life” – but essentially it just means that ANC is on.

We find the True Adaptive ANC a little distracting because we can hear the levels of isolation audibly change, occasionally creating a disconcerting wind-tunnel effect when out and about, and while the everyday mode is easier on our ears and perfectly sufficient for cutting low-level noise, it isn’t the most effective performance we’ve ever heard at this level. It’s also worth noting that it is impossible to tweak or customise these profiles further than ‘on’ or ‘off’. 

You’ve also got an Ambient Sound Control tab, to locate Ambient Aware or TalkThru profiles (where Ambient Aware filters external sounds in, and TalkThru mutes playback in addition to this), and lastly, an interesting new tab called Smart Audio and Video. By selecting one of the three profiles under this tab, JBL allows you to optimise the Bluetooth connection for normal listening, switch up the quality in “music mode” or switch to the low-latency “video mode” to get your picture and sound in perfect sync – although we’re still unsure why you can’t watch videos and listen in the best quality, particularly as multi-point connection is supported to a maximum of two devices. We try switching between the two while watching a YouTube video on our phone and are unable to detect notable differences or benefits in either mode, but it’s an interesting idea nonetheless. 

At the bottom of the app’s intuitive home screen is an EQ tab, to select from five presets, or you can create your own unique line on a frequency stave to emphasise certain frequencies or lower others – and it works very well. 

You can also turn wearer-detection off to stop playback automatically pausing when you remove them. 

All in all, the app is easy to navigate and well-designed. Is the feature set good enough to take on the class-leading Sony XM4 when coupled with the sound? Sony’s cans are 14g lighter, which isn’t much, but they are slightly more comfortable and cooler during the course of our listening. So, let’s see how the JBL Tour One fares sonically...

Turning all EQ optimisation off to facilitate a neutral listen, we stream Invisible Touch by Genesis on Apple Music and note the considerable onboard oomph from the Tour One. As the track continues, Phil Collins’ driving drum beat and vocals are delivered with an extra dollop of zeal and energy alongside the separate and distinct canon backing vocals. Throughout Land Of Confusion the vocal is central alongside a grippy bass and treble key progressions as JBL proves the Tour One are at home when handling rock tracks. 

We switch to the challenging progressive rock track Thick As A Brick (Pt. 1) by Jethro Tull. The flute feels three-dimensional and the strummed guitar sounds emotive, in as cohesive a mix as the Blackpool prog outfit could have possibly intended. However, it’s here that we start to notice a few shortfalls: the Tour One doesn’t seem to know when to ease off. Through the Sony WH-1000XM4 we hear more dynamic detail in the quieter nuances of the track as it continues to build; the lyrical guitar passages are more sensitively placed in the soundstage so that the surprise power chords, tambourines and trumpets can crash in with extra edginess and impact.

For hip-hop and grime fans, you might assume that the verve and zeal with which J Hus’ Lean & Bop is delivered would mean a huge tick for the Tour One, but the JBL headphones also suffer from a coarse upper midrange, which can become tiring even during short listening sessions. There’s a lack of refinement and subtlety present in both the vocals and instruments across the board, which really detracts from the whole listening experience. It isn’t terrible, it’s just that when you’re up against the Sony Award-winners (and surrounded by a multitude of capable rivals at the money), the differences quickly reveal themselves. 

JBL’s Tour One headphones certainly look the part and the firm has offered a fresh and compelling feature set in a bid to become a true player in the over-ear noise-cancelling headphones sector. There are some things to like here, but you’ll get extra features and, more importantly, better sound quality if you shop around and look at rival pairs from the likes of Bose, Sennheiser and Sony.

Read our Sony WH-1000XM4 review

Read our Bose Noise Cancelling Headphones 700 review

Read our round up of the best over-ear headphones 2021

What Hi-Fi?, founded in 1976, is the world's leading independent guide to buying and owning hi-fi and home entertainment products. Our comprehensive tests help you buy the very best for your money, with our advice sections giving you step-by-step information on how to get even more from your music and movies. Everything is tested by our dedicated team of in-house reviewers in our custom-built test rooms in London, Reading and Bath. Our coveted five-star rating and Awards are recognised all over the world as the ultimate seal of approval, so you can buy with absolute confidence.

Read more about how we test

JBL Tour One Headphones Review

Jbl's latest travel cans give sony's best a run for their money.

Updated July 14, 2021

Recommendations are independently chosen by Reviewed's editors. Purchases made through the links below may earn us and our publishing partners a commission.

About the JBL Tour One

What we like, what we don’t like, should you buy it.

Great sound

Solid noise cancelling

Huge battery life

Software is occasionally finicky

All in all, I love JBL’s Tour One headphones. They’re comfortable, stuffed with useful features, do a great job canceling noise, and sound excellent. Apart from some minor complaints about the software defaults and a small issue with the included 3.5mm cable, these headphones are nearly flawless.

The Tour One fit into a particular headphone niche: wireless travel cans that boast just about every feature you could ask for, whether you need them for long trips, working from home, or anything in between. In keeping with the competition, they land in the $300 price range.

Here are the specs you’ll want to know about:

• Price: $299.95
• Style: Over-ear
• Noise-canceling: True Adaptive Noise Canceling
• Battery life: Up to 50 hours (depending on usage)
• Passive operation: Yes (3.5mm cable included)
• Voice assistant: Yes (Amazon Alexa, Google Assistant)
• Weight: 268 g/0.59 lbs. (headphones only)
• Bluetooth version: Bluetooth 5.0
• Colors: Black
• Additional features: Ambient Aware, TalkThru, Smart Audio/Smart Video, Auto Off, Auto-Pause, Hands-free Voice Control, custom EQ

In the box, you're getting the Tour One headphones, a USB-C charging cable, a 3.5mm cable, an airplane adapter, and a zip-up carry case.

Alongside the headphones, you’ll get a USB-C charging cable, a sturdy zip-up carrying case, a 3.5mm audio cable, and an airplane adapter.

Lightweight, comfy, and intuitive

From a design perspective, the cups take up a decent amount of space, rather than molding tight or very flat around your ears. These substantial (yet still quite compact) cups are what make possible the various functions you’re getting here, including voice microphones, an outer microphone array, a big battery, and a few control buttons. The latter present a deviation from the fully touch-capacitive design on the XM4, allowing you to adjust volume, enable Bluetooth, and jump between ANC and transparency modes with actual physical buttons.

However, the Tour One also features a single touch-capacitive function on the right cup that allows for play/pause (with a single tap) or you can tap-and-hold to activate your phone’s voice assistant. This is OS-dependent by default (so Samsung phones will use Bixby, for example), but can be assigned specifically to Amazon Alexa or Google Assistant if you so choose.

You're getting mostly tactile buttons for controls, but you can also tap the right ear cup for play/pause.

While I don’t mind exclusively touch-capacitive controls (once I have a day or two to learn them), I appreciate the certainty presented by real buttons. Within minutes of plopping the Tour One on my head, I was adjusting volume and jumping through playback modes without a single misfire. And with only one touch-capacitive surface to remember, the Tour One’s semi-hybrid approach is easy to get “under your fingers,” so to speak.

The gunmetal/black coloring on the Tour One is bound not to offend any sensibilities, though I wouldn’t mind having at least one other color option here. But as it stands, the Tour One presents a polished, professional look befitting the price point.

Solid accessories

At $300, you expect some nice accessories, and the Tour One deliver there. In general, these headphones are quite compact: they collapse into a fairly tight ball and fold flat to lay over your clavicles when around your neck, but I wouldn’t want to risk throwing them in a satchel or backpack without the carrying case. The case is sturdy enough to keep them safe from bag-related incidentals and compact enough for easy travel. It’s a good middle ground.

The included USB-C charging cable and 3.5mm cable are of equal length, allowing you to charge while listening passively with ease.

I also love that the USB-C charging cable is roughly the same length as the included 3.5mm cable: it means while seated in front of a laptop, for example, you can charge the headphones while continuing to listen to analog audio. This isn’t possible with the shorter USB-C cables you get with a lot of headphones these days.

Great sound quality

When you’re paying this much for headphones, they’d better sound great—fortunately, the Tour One are no slouch. The first thing I did (after getting the JBL app installed on my phone) was boot up one of my favorite “chillwave” Spotify playlists. I was immediately impressed by the Tour One’s presentation of deep synth bass, lush keyboards, and impactful electronic drum beats and snares.

As sound quality goes, I’m hard-pressed to find anything lacking here. Every listening session so far, whether over Bluetooth or passively via the 3.5mm cable, has left me feeling pleased. The entire frequency range—from deep sub-bass to bright treble—is presented evenly along a mostly flat curve, nailing a balance of emphasis that isn’t always easy to find in a pair of “consumer” headphones.

These cups don't just cradle your temples: they deliver excellent sound quality, with plenty of detail and impact.

Many modern headphones seem to embark on one of two paths: either delivering a high-impact experience by placing more emphasis on harder-hitting frequencies at the expense of detail, or maintaining expansive detail that sometimes feels kind of wimpy in its presentation. The Tour One manage to again strike a good hybrid ground here, suffusing the full spectrum of sound with detail while still being impactful and loud enough to satisfy listeners who want their eardrums to rumble a bit.

If you’re really picky about sound quality, you'll want to employ the JBL My Headphones app. Among other features (more detail on those in the next section), there’s a fully customizable EQ (equalizer) to manually adjust frequencies (i.e., more bass, less treble, etc), save your EQ setting and save it within the app, or select from a few preset EQs like Bass and Jazz.

The second piece of good news is that most listeners probably won’t need to mess with the EQ. The default sound is excellent.

Truly useful features

In JBL's My Headphones app, once you’re connected to the Tour One headphones, you’re greeted with a panoply of (mostly) useful features.

At a glance, the main screen clues you into your remaining battery life, as well as whether any firmware updates are available. Chiefly, you’ll want to use the app to do things like toggling noise cancelling on or off and selecting the intensity: “True Adaptive NC” claims to automatically compensate Noise Cancelling performance in real time, while “Everyday mode” is non-adaptive, meaning it applies the same degree of cancelling across environments.

The JBL My Headphones app is an almost indispensable part of the full Tour One experience.

You can also toggle Ambient Sound Control on or off. By default, turning on Ambient Sound Control triggers the Ambient Aware setting, which is tuned to help you stay aware of your surroundings while outdoors. This mode seems to key in on isolated sounds, like sudden squealing brakes or the bleats of traffic horns. It doesn’t work perfectly all the time, but most of the time it’s effective.

TalkThru, the other Ambient Sound Control setting, is a much more drastic and noticeable shift. Playback audio is reduced greatly in volume, while the exterior microphones switch on to amplify the outside world. True to the name, TalkThru makes it very easy to talk right through whatever’s playing: I had a whole conversation with my fiancee while music continued lightly in the background. It’s not the most elegant version of this feature I’ve experienced—the level to which exterior sounds are amplified is almost jarring at times—but it works as it should.

Naturally, you can only have either Noise Cancelling or Ambient Sound Control modes active at one time, since both are using the Tour One’s exterior microphones.

You can also adjust the Bluetooth quality. There are three settings: one for a “congested” environment (such as when you’re commuting in a city, or sitting on an airplane); one that prioritizes audio quality; and one that prioritizes audio and video synchronization for when you’re watching content on your phone.

Taking the Tour One off your ears automatically pauses music, and it picks right up again when you put them back on.

There’s also a rather clever way to integrate the Tour One into your alarm function, which I admittedly did not try, as the intention is to fall asleep with the headphones on your head with noise canceling creating a “silence bubble” ideal for repose. The My Alarm feature allows you to customize the length of time that music plays and the length of time for a “SilentNow” session before your alarm goes off. This could be great for busy travelers.

You can also use the app to do things like adjusting the function button (located on the back of the left earcup) so that it activates your voice assistant instead of jumping between sound modes, adjust your native voice assistant, or even enable multi-language voice prompts, among other features. The auto Play/Pause function also works marvelously: the Tour One have never failed to stop or start playback when I took them off or put them back on.

Effective noise reduction

Since moving cross country to San Diego, I’ve discovered it can be a noisy place during the summer: from construction and delivery trucks to my fiancee's zoom calls and the scream of our robot vacuum as it auto-empties, it's a great environment for testing noise canceling.

In the default mode, True Adaptive NC, the Tour One do an excellent job of dampening ambient noise. The bulk of repetitive background noise fades off, replaced by a peaceful quiet that, especially with music playing, really does seem to shut out the outside world.

While not the best noise cancelers you can buy, the Tour One nevertheless do an excellent job quashing ambient noise.

Terrific battery life

JBL claims that the Tour One deliver a 50-hour battery life, but using features like ANC, ambient sound mode, or tweaking other settings will net you closer to 40 or 45 hours depending on the amount of adjusting you end up doing.

Naturally, this effect was more extreme during the course of the review than it might be for the average person, but here’s the good news: even on the lower end of the scale, this is still terrific battery life for wireless over-ear headphones. The pricier Sony WH-1000XM4 only net you around 30 hours per charge on average, putting the Tour One a step ahead—even if you obsessively alter playback modes and EQ presets.

Some 3.5mm glitches

One of the first things I did after unboxing the Tour One was listen to it passively (using the included 3.5mm cable) my laptop while I charged it up via USB connection to my laptop. Within the first half-hour or so of listening, I noticed some cutting between stereo and mono happening when the 3.5mm cable was jostled. This didn’t leave me with the strongest first impression, though it also may be an isolated incident.

The issue has been intermittent. It’s possible the presence of dust on the connecting pins created this issue, but it’s also possible the thin 3.5mm cable that comes in the box just isn’t terribly reinforced, and may need replacing if you do find yourself using it a lot.

This obviously isn’t a huge issue for headphones that most people are primarily going to use in a wireless/Bluetooth capacity, but it’s still worth mentioning.

Software could be smarter

The only other thing I wish JBL would change is the “memory” of these headphones for software. You can do a lot with the My Headphones app, but it doesn’t always play nice with the headphones themselves: changing your Ambient Sound Control from “Ambient Aware” to “TalkThru,” for example, doesn’t hold over between certain other functions. Changing the quality of the Bluetooth connection will sometimes swap all of the settings for ANC and transparency mode back to their defaults.

This is another minor issue, and it might be easy to fix with a firmware update.

Yes, these are blue-ribbon cans

The Tour One check off all the right boxes: they’re comfortable in the short and long term, deliver high-quality sound, cancel noise very effectively, and are stuffed with useful features. While $300 is not a price tag you’d sneeze at, I would definitely recommend these if they’re in your price range.

While they're not without competition, the Tour One offer a truly valuable collection of strengths for the price.

The JBL Tour One are excellent all-rounders. If you want an equal emphasis on sound quality, ANC, features, and comfort for $300, these are some of the best headphones around.

Prices were accurate at the time this article was published but may change over time.

Meet the tester

Lee Neikirk

Former Editor, Home Theater

Lee was Reviewed's point person for most television and home theater products from 2012 until early 2022. Lee received Level II certification in TV calibration from the Imaging Science Foundation in 2013. As Editor of the Home Theater vertical, Lee oversaw reviews of TVs, monitors, soundbars, and Bluetooth speakers. He also reviewed headphones, and has a background in music performance.

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JBL Tour One Wireless review

Jbl gets a number of things right with these over-ears, except for one important aspect.

TechRadar Verdict

JBL is trying to compete with big players with the Tour One Wireless and their sound, while good, isn’t exceptional. Similarly, while the functionality is fine as well, we’re left thinking these could have hit a higher note.

Punchy bass, with custom EQ

Pretty comfortable fit

Solid battery life

Ambient Aware needs work

Sound quality has its limits

Adaptive NC needs tweaking

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

One-minute review

Over-ear headphones have two jobs: fit comfortably and play audio well enough to truly enjoy the content. Sprinkled within those basic tenets are additional features that are supposed to enhance the experience. You could easily describe any over-ear pair that way, but the JBL Tour One Wireless are an interesting case because they’re designed to cater to a larger audience. 

JBL can be hit or miss on its audio products, and the same could be said about the Tour One: the sound, while good, isn’t exceptional, and while the functionality is fine, we’re left thinking these could have hit a higher note. 

There is potential for JBL to release improvements by way of a firmware update through the app, and had already done so once while we tested them. If the company keeps doing that, it may have enough to push them up the ladder as tougher competitors. For now, however, we'd still recommend a pair of cans from Sony or Bose if you want top-tier noise cancellation.

Price and release date

The JBL Tour One were released in May 2021 and come in at $300 / £279 (around AU$450). The challenge is that ballpark price has plenty of other headphones that can compete or play better, and that’s where things get complicated here. 

For starters, that's just a little bit less money than the stellar Sony WH-1000XM4 , what we consider to be the best noise-cancelling headphones on the market, and the Bose QuietComfort 35 II , which comes in a close second. Because ANC isn't the JBL Tour One's strong suit, both feel like better values despite their higher price.

The Tour One Wireless don’t have any special design treatments to stand out in a crowded field. Look at them straight on and they resemble so many others. Gaze at them from the side and the neutral look also doesn’t particularly stand out. The gunmetal and black color scheme is old hat by now, but it still works, so these will fit right in if you’re not looking for anything too conspicuous. 

The faux leather headband is soft enough to sink in without feeling like it pinches after a while, whereas the earcups have little wiggle room once you put them on. That’s great for stability, but perhaps not so much if you want your ears to breathe a little. JBL may have done this by design to better trap in the bass and avoid leakage that would otherwise dilute it. 

Whatever the case, the fit may be divisive because, unlike the headband, you have little recourse to adjust the earcups. They do swivel, which helps contour to the shape if your head and ears, but if you don’t like the thinner padding or how they sit, there’s not much you can do about it. Plus, they do trap in heat, though we didn’t find it to be stifling enough to take them off for a breather all that often.

JBL did try to allocate controls in a symmetrical way. The right earpiece has a power switch that also doubles as the Bluetooth pairing button. Volume controls sit nearby, including a 2.5mm headphone jack when you want to use the Tour One Wireless in a wired form. The USB-C charging port is on the left cup, along with a solitary button to trigger your native voice assistant.

Interestingly, the right earcup’s entire outer surface is touch-sensitive, housing a number of controls. Play or pause with a simple tap, or double tap to skip a track. Unfortunately, there’s no way to repeat one. We tried triple tapping and got nothing. Tap and hold and you can cycle through active noise cancellation (ANC) and Ambient Aware. JBL’s Headphones app does offer some ways to customize those controls, like allocating voice assistants — Alexa, Google Assistant, Siri or Bixby — to the panel instead. In turn, you could apply the Ambient Aware mode to the button on the left earcup as well.

While we didn’t like not being able to repeat a track, we did appreciate how effective the overall controls were. We rarely made a wrong move, and that’s not always the case with every pair of over-ear headphones.

JBL includes a very nice case to go with the Tour One Wireless, complete with pouches for the cables that come with them. To carry and transport these felt like a pleasure based on how snugly everything fit inside.

It was easy enough to pair the Tour One Wireless, especially with Pixel smartphones because JBL supports Google’s fast pairing protocols. We had already downloaded the JBL Headphones app from previous reviews, so were able to also get that connection going in short order. 

Within the app is a set of options that do come in handy. We liked the auto play/pause when removing or putting the Tour One on, as well as an alarm in case we ever felt like taking a nap while listening to music or spoken word content. And then there’s the equalizer, which is necessary to tinker with because of the way these headphones sound. 

By default, they play with a balanced, though subdued, sound profile. The EQ has a few presets, including one for bass, but we went ahead and created our own to see what we could get. 

Performance

We tried the Tour One Wireless in varying conditions and situations to gauge their sound. For the most part, we left ANC on, especially because JBL designed it to be somewhat adaptive, but also kept Ambient Aware on often to see how well that feature worked.

The gist is that the Tour One Wireless are steady enough not to go over any proverbial audio cliff, but those guardrails also force you to be more aggressive with the EQ. For example, at regular levels, these headphones feel restrained. Unleash the bass, and they punch through with more of a thump that makes them come alive. We noticed that right away when playing Friend by KastomariN and the live version of Maxwell’s Ascension . With current hip hop and EDM tracks, you feel the rumble even more. On the flip side, play rock or jazz and the treble can rip through a track with verve, like Jimi Hendrix’s All Along the Watchtower . Thing is, the treble can sometimes feel piercing, and that’s where the EQ can help level off the worst excesses of the highs in the audio spectrum. It helps, but can’t always stave off the harsher elements, especially when you find that the headphones treat quieter portions of a song the same way they do the louder ones. 

We also had to consider how the noise features applied. JBL’s True Adaptive NC regulates ANC by raising or lowering the effect based on what’s happening around you. The problem with it is that it makes an audible difference, so if you’re walking down the street, it’s adjusting a lot to compensate for the variances in both low and high frequencies. We opted to keep ANC at Everyday mode for a more consistent approach. 

Ambient Aware was a mixed bag, not because we couldn’t hear our surroundings, but because they were sometimes muddled. The mode did better with others’ voices than with various sounds, making the mode something to use when necessary, rather than a reliable feature to trust. 

We found phone calls were generally okay, particularly when ANC was on to block out other sounds. Despite that, we noticed much better results in quieter settings, so these may not be the best for conversations when things are loud around you. 

Battery life

JBL rates the Tour One Wireless at up to 24 hours per charge at the standard default volume. We actually hit that number quite easily going a notch above that level, hitting closer to 28-30 hours. We also took advantage of the auto-off setting to have them turn off after 15 minutes when we left them idle. 

Battery life is solid during wired playback, including with game consoles using the TRS cable. It’s just that you lose out on the microphones, since only audio passes through, meaning you won’t be able to communicate in multiplayer games.

Should you buy the JBL Tour One?

Buy them if...

You're looking for easy, intuitive controls We did appreciate how effective the overall controls were. We rarely made a wrong move, and that’s not always the case with every pair of over-ear headphones.

You want fun, bassy sound JBL is known for having a fun sound signature and these are no different. Unleash the bass, and they punch through with more of a thump that makes your music come alive.

You need extra-long battery life over-ear headphones We easily hit 28-30 hours of battery life on a single charge with these at medium volume, which should make them great travel companions for people who are always on the move.

Don't buy them if...

Your ears run hot If you've felt overheated by over-ear headphones in the past, you might want to avoid the Tour One.

You like to take phone calls on your headphones The JBL Tour One sound great, but they don't make you sound great, unfortunately. They can be useful if you take calls in quieter settings, but we wouldn't recommend them if you take calls in a crowded office space or walking down the street.

You're big on features like Ambient Aware and Adaptive ANC It's nice that the Tour One have active noise cancellation, but the accompanying features like Ambient Aware and Adaptive ANC could use some more work.

• Looking for the ultimate over-ears? Check out our guide to the best over-ear headphones

Ted Kritsonis is the Freelance Tech Journalist. He is a Tech journalist contributing to a dozen publications: Globe and Mail, MobileSyrup, Futurithmic, Android Central, TechRadar, and WhatsYourTech.ca, among others.

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JBL Tour One Wireless Headphones Review

The JBL Tour One Wireless are high-end over-ears with active noise cancelling (ANC). These headphones offer a versatile performance with a comfortable fit and well-built design. However, their ANC offers a mediocre overall performance, and they're prone to inconsistencies in audio delivery. Luckily, if you prefer something more neutral than their default bass-heavy sound profile, their companion app offers a parametric EQ and presets to help you adjust them to your liking.

Our Verdict

The JBL Tour One are decent for neutral sound. Out of the box, they have a slightly bass-heavy sound profile. Luckily, you can tweak them to your liking using their companion app's parametric EQ and presets. On the downside, they're very prone to inconsistencies in bass and treble delivery. Their passive soundstage is also poor and feels like it's coming from inside your head.

• Comfortable, well-built design.
• Parametric EQ and presets available.
• Prone to inconsistencies in audio delivery.
• Disappointing passive soundstage.

The JBL Tour One are satisfactory for commute and travel. While they have a comfortable, well-built fit, they're also bulky, which can make them hard to take with you on the go, and their ear cups can trap heat. Their ANC also struggles to block out bus or plane engine noise. On the upside, their over 33 hours of continuous playback time should get you through long days on the road.

• Excellent battery performance.
• Mediocre overall noise isolation.
• Not very breathable.

The JBL Tour One are satisfactory for sports and fitness. They're comfortable and well-built. However, they can fall off your head with moderate head movements, and heat can get trapped inside the ear cups, which may make you sweat more than normal. They also lack an IP rating for water resistance, although we don't currently test for this.

The JBL Tour One are decent for office use. They have a comfortable fit, and you can pair them with up to two devices at a time. They also have over 33 hours of continuous battery life, which is excellent, and their ANC can help block out ambient chatter around you. However, their ear cups can trap heat, which may be uncomfortable during long shifts at the office.

The JBL Tour One aren't recommended for wireless gaming. While you can connect them to a Bluetooth-enabled PC, the latency is likely to be too high for gaming. They also aren't compatible with Xbox or PlayStation consoles.

The JBL Tour One are good for wired gaming. Using their 1/16" to 1/8" TRS cable, you can connect to consoles with an AUX port. However, you can only receive audio and can't use their mic. That said, they have a slightly bass-heavy sound profile that can help bring out the intensity of sound effects in your games. They also have a comfortable fit, although they can trap in heat, which can be uncomfortable.

The JBL Tour One are fair for phone calls. Their microphone can record your voice clearly, although it sounds a bit bass-heavy. However, if you have an important call to take, it's better to do so from a quieter environment since the mic struggles to separate speech from ambient noise. Although the headphones have active noise cancelling, the system does a mediocre job blocking out background sounds.

• 7.4 Neutral Sound
• 7.1 Commute/Travel
• 7.1 Sports/Fitness
• 5.8 Wireless Gaming
• 7.5 Wired Gaming
• 6.8 Phone Calls
• Updated Jul 29, 2021: Review published.
• Updated Jul 26, 2021: Early access published.
• Updated Jul 12, 2021: Our testers have started testing this product.
• Updated Jun 29, 2021: The product has arrived in our lab, and our testers will start evaluating it soon.
• Updated Jun 19, 2021: We've purchased the product and are waiting for it to arrive in our lab.

Differences Between Sizes And Variants

The JBL Tour One only come in one color variant: 'Black'. You can see our model's label here . If you come across another variant, please let us know in the discussions, and we'll update our review.

Compared To Other Headphones

The JBL Tour One are premium over-ear headphones with an adaptive ANC system. However, the ANC does a mediocre job of blocking out ambient noise around you and is especially poor at reducing the low rumble of bus or plane engines. On the upside, just like most JBL headphones like the JBL Tour Pro+ TWS Truly Wireless , they have a customizable sound profile, thanks to their companion app's parametric EQ and presets.

See our recommendations for the best noise cancelling headphones , the best over-ear headphones , and the best wireless Bluetooth headphones .

The JBL CLUB ONE Wireless and the JBL Tour One Wireless are somewhat similar headphones, although the CLUB ONE have a slight advantage. The CLUB ONE are better built, and their ANC can block out more ambient noise. However, both headphones are comfortable, and their sound profile is customizable, thanks to their companion app.

The  Sony WH-1000XM4  Wireless are better over-ears than the JBL Tour One Wireless. The Sony are more comfortable, are better built, and can deliver audio more consistently. They have a significantly better noise isolation performance.

The JBL Live 660NC Wireless and the JBL Tour One Wireless are similarly performing over-ear headphones. The Tour One are more comfortable and have a better battery performance. However, the Live have a better noise isolation performance and can deliver audio more consistently.

The  AKG N700NC M2 Wireless  are better over-ears than the JBL Tour One Wireless. While both headphones are equally comfortable and well-built, the AKG have a more neutral default sound profile, which some users may prefer, are less prone to inconsistencies in audio delivery, and have a significantly better noise isolation performance. However, the JBL have much longer continuous battery life.

The Beats Solo Pro Wireless and the JBL Tour One Wireless are similarly performing headphones and depending on your usage, you may prefer either one. The Beats are on-ear headphones that are better-built and have a more neutral sound profile, which some users may prefer. They also have a better noise isolation performance and have an H1 chip, so you can seamlessly pair them with your Apple devices. In contrast, the JBL are over-ears that are more comfortable and have a longer continuous battery life. They also support multi-device pairing, and have a companion app that offers a parametric EQ and presets to help you adjust their sound.

The Bose 700 Headphones Wireless are better headphones than the JBL Tour One Wireless. The Bose are more comfortable, feel better-built, and have a significantly better noise isolation performance. They also have a better overall microphone performance. However, the JBL have a longer continuous battery life. 

The JBL Tour Pro+ TWS True Wireless are better overall headphones than the JBL Tour One Wireless. The Tour Pro+ are in-ears that are better built, have more consistent audio delivery, and have a more neutral sound profile, which some users may prefer. Their ANC also does a significantly better job of blocking out background noise. However, the Tour One support multi-device pairing and longer continuous battery life.

Test Results

The JBL Tour One have a fairly non-descript look. They have the manufacturer's logo embossed on each ear cup and only come in one color variant: 'Black'.

The JBL Tour One are comfortable over-ears. They're lightweight, and they don't clamp on your head too tightly. The padding on the ear cups and headband also feels nice against the skin. However, if you have larger ears, they may touch the inner padding on the cup. Your ears may also feel hot when you wear the headphones for long periods.

The JBL Tour One have great controls. They have a mix of touch and physical controls. The right ear cup has a power button that you can slide down and hold to enter pairing mode. You can also adjust the volume by using the '+' and '-' buttons, but it can be hard to tell which button is which when you're wearing the headphones. On the center of the right ear cup, you can tap once to play and pause, tap twice to skip a track forward or end a call, and tap three times to skip a track backward. You can also touch and hold while in a call to mute or unmute the microphone and touch and hold for voice assistant.

The touch panel provides feedback for the number of taps you make and is responsive. There are also voice prompts for noise cancelling on/off, 'Ambient Aware', which allows you to hear background sounds around you, and Bluetooth pairing. Although the volume buttons feel a bit mushy, they make a slight clicking sound. Unfortunately, it's easy to accidentally activate a touch command when you're adjusting the headphones on your head.

The JBL Tour One have sub-par breathability. They trap in a lot of heat and don't allow for much airflow. Your ears could feel hot, even if you're not wearing them for long periods. If you're wearing them during physical exercise, you may sweat more than normal.

These headphones have mediocre portability. They're bulky, although they can fold into a slightly more compact shape to fit into their carrying case.

The JBL Tour One have a good carrying case. There's a mesh pocket on the outside, and a clip fabric handle, so it's easy to carry with you. The hard case also has a zipper that completely closes. While it can be tricky to put the headphones into the case, there's a removable cardboard diagram inside to indicate the position the headphones should fold in. There's also fabric to help hold the position of the headphones.

The JBL Tour One Wireless have a good build quality. They have faux leather padding on the ear cups and headband, while the rest of the headphones are mostly plastic. There's a metal strap inside the headband that has lines so that you can evenly adjust them on both sides. Overall, they feel like they could survive some accidental impacts without taking too much damage. However, although we don't currently test for it, they lack an IP rating for dust and water resistance.

These headphones have decent stability. They should stay on your head while you're working at your desk. However, they can fall off your head with more high-intensity head movements, so they're not the best choice for use during physical activity.

• JBL Tour One headphones
• USB-A to USB-C charging cable
• 1/16" TRS to 1/8" TRS audio cable
• Carrying case
• Flight adapter

The JBL Tour One have a bass-heavy sound profile that delivers extra boom and warmth to your mixes. Vocals and lead instruments also reproduce clearly and accurately. If you prefer a different sound, their companion app offers a parametric EQ and presets to help you customize their sound to suit your tastes.

Note: We normally test our headphones with the ANC on. The JBL have an adaptive noise cancelling system, which automatically adjusts its level depending on your environment. During human testing, the ANC seemed like it was switching between being on and 'Ambient Aware' mode, which allows you to hear background noise around you, during the sweep. Without moving the headphones, we received a different audio curve each time we did a sweep. Turning the ANC off seemed to solve the inconsistency issue between sweeps, and the headphones seemed to stop switching to Ambient Aware. As a result, we tested these headphones with their ANC off for all sound tests except for Noise Isolation.

The JBL Tour One have sub-par frequency response consistency. They're very prone to inconsistencies in bass and treble delivery as they perform differently depending on their fit, seal, and positioning. You may especially notice a drop in bass if you have thick hair or glasses.

The JBL Tour One's bass accuracy is very good. It's overemphasized across the range, which some users may prefer. Mixes have a lot more thump, rumble, and boom.

These headphones are very prone to inconsistencies in bass delivery. Our results represent the average response, and your experience may vary.

The mid accuracy is excellent. They have a fairly neutral response, although there's a small bump in the low-mid which can slightly muddy vocals and lead instruments. However, vocals and lead instruments still sound clear, accurate, and detailed.

The JBL Tour One have good treble accuracy. The low-treble is underemphasized, which can slightly veil vocals and lead instruments. The bump in the mid-treble can also make sibilants like S and T sounds piercing.

These headphones are very prone to inconsistencies in treble delivery and are sensitive to fit and positioning. Our results represent the average response, and your experience may vary.

The JBL Tour One's peaks and dips performance is good. A small dip in the low-bass reduces thump and rumble, while an extended peak across the high-bass to low-mid adds a bit of boom and muddiness to your mixes. A dip in the mid-mid nudges vocals and lead instruments to the back of your mixes, while another dip in the low-treble veils the upper harmonics of these sounds. A large peak in the mid-treble makes sibilants like cymbals piercing.

The JBL Tour One's imaging performance is good. The weighted group delay falls mostly below the audibility threshold, resulting fairly tight bass and transparent treble reproduction. However, there are some peaks in the phase response's treble range, and they're audible when listening to real-life content. The peak in the bass range shouldn't be audible for most users, though. While the L/R drivers are well-matched in amplitude, there's also a slight mismatch between the drivers in frequency response, which could result in holes in the stereo image. Imaging is important for the accurate localization of objects like footsteps in the stereo image. Note that our results are only valid for our unit, and yours may perform differently.

The passive soundstage performance is disappointing. While the soundstage seems somewhat wide, it's perceived as a bit unnatural and as if coming from inside your head rather than from speakers placed in the room around you. Since they have a closed-back design, their soundstage also seems closed-off.

The JBL Tour One have a good weighted harmonic distortion performance. There are a few peaks, particularly in the bass and treble range. However, the frequencies fall within good limits at moderate and high volumes, resulting in clear and pure audio reproduction.

These are the settings used to test the JBL Tour One, and our results are only valid using these settings.

Note: All of our sound testing except for Noise Isolation was conducted with the ANC off as the headphones weren't providing accurate and consistent results.

The noise isolation performance is mediocre. Even with their ANC on, they still struggle to block out the low rumble of bus and plane engines and reduce less noise from this range than the AKG N700NC M2 Wireless . They do a better job of cutting ambient chatter, though. However, they're able to passively reduce high-pitched noise like the hum of an AC unit better than with their ANC on.

The JBL Tour One's leakage performance is satisfactory. A wide band of their leakage is across the mid to treble range, which sounds a bit thin. That said, if you're listening to audio at a high volume in a moderately loud environment like an office, people shouldn't be able to hear it.

These headphones have an integrated mic.

Note: We experienced difficulties testing the headphones' mic. We normally test the mic at 95dB. However, the mic could only reach 75dB. As our software requires a minimum level of 85dB, we tried connecting it to our Avantree BT 5.0 audio transmitter to see if we could obtain a higher volume, but the mic could only reach 72dB. We also performed a recording on an iPhone, which was low and sounded similar to our original PC recording.

We experienced issues testing the performance of the JBL Tour One's mic, and we couldn't run the tests necessary to measure its performance. We decided to use a subjective comparison to assess its performance. Due to these unique conditions, we have decided not to score this test.

The mic offers a satisfactory recording quality. Recorded speech sounds similar to the Razer BlackShark V2 , and your voice sounds natural and clear. However, it's a bit more bass-heavy than the Razer. You can hear a recording of the mic from our phone here . We also did an average of five passes for the mic's frequency response, and you can see our graph here . However, keep in mind that we process more data than what's represented in this graph.

The mic's noise handling performance is okay. The mic struggles to separate your voice from moderate ambient noise like a busy street. If you need to make an important call, it's best to do so from a quiet environment.

The JBL Tour One have an excellent battery performance. They're advertised to last 25 hours with their ANC on, but we measured over 33 hours. However, battery performance can vary depending on usage, so your real-world experience may vary. That said, they have an adjustable auto-off timer to help conserve battery life when not in use, and you can use them passively with their audio cable in a pinch.

The JBL Headphones app is great. It offers a parametric EQ and presets so that you can adjust their sound to your liking. You can also customize their controls like swapping the function button to trigger voice assistant or changing touch and hold to toggle between ANC, ambient, and off. You can also adjust the auto-off timer, switch voice assistants, and see the headphones' battery life. You can access 'Smart Audio & Video' mode too, which helps lower latency for movies and songs.

The JBL Tour One have great Bluetooth connectivity. They support multi-device pairing so that you can connect them with up to two devices at a time. They have somewhat high latency on PC and iOS. However, their latency on Android is a bit less, which makes them suitable for streaming video. However, some apps and devices compensate for latency differently, so your experience may vary.

The JBL Tour One come with a 1/16" TRS to 1/8" TRS cable. You can't use the USB-A to USB-C cable to receive audio.

These headphones can connect to Bluetooth-enabled PCs. You can also use their 1/16" to 1/8" TRS cable to connect to PCs, but you can only receive audio and won't be able to use their mic.

The JBL Tour One can only receive audio when using their audio cable on PS4 or PS5 cables.

These headphones can connect to Xbox One or Xbox Series X|S consoles when using their TRS cable. However, you can only receive audio and can't use their mic.

JBL Tour One noise-canceling headphones review: Competing with Sony

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The high-end noise-canceling headphones world is getting more competitive. There was a time when Sony and Bose were the only real competitors, but then Apple entered the game with its ultra-expensive AirPods Max . Now, JBL is entering the market, with the new JBL Tour One headphones. Unlike Apple, which went on the more expensive end, JBL undercuts the competition a little, with the headphones coming in at $300.

JBL Tour One design

The first thing to notice about these headphones is their design, and they look pretty nice. The JBL Tour One headphones aren’t the most unique headphones out there, but they’re still lightweight, offer a relatively premium build, and so on.

The left earcup offers a button to control the noise cancelation modes, and can cycle between ambient mode, off, and noise cancelation. It also offers the USB-C port for charging. The right earcup is where the rest of the controls are. You’ll get volume controls, a power switch that doubles as a pairing control, and an aux port. It’s pretty much everything you’ll need on a pair of wireless headphones, and the controls are intuitive too.

JBL Tour One features and battery

These aren’t Apple-built headphones — so you won’t get things like Spatial Audio or Automatic Switching. But the headphones still offer some great features, all of which are controllable through the JBL Headphones app.

The app is relatively well-designed and easy to use. I definitely prefer the design of this app over Sony’s Headphones Connect app. Everything is just a little cleaner and easier to take in. Through the app you can control noise cancelation, and switch modes. There are two modes — “Everyday mode,” which simply has ANC turned on, and “True Adaptive NC,” which is supposed to compensate noise cancelation in real-time. I found this to be distracting and simply stuck with Everyday mode.

Last but not least is Ambient mode, which can be enabled in the app. There are two ambient modes on offer here. There’s one that’s simply built to help you be more aware of your surroundings, and one for conversation. This mode basically turns whatever you’re listening to right down and seriously amplifies outside voices. It works well, though it’s easier to simply take your headphones off for a few seconds than reach for the app to enable to TalkThru toggle.

JBL Tour One comfort

The lightweight build really does help here. Apple has had to seriously flex its design chops in the headband of the AirPods Max to get around how heavy they are. It helps, but on a pair of headphones that’s trying to undercut the competition, it makes more sense to just…make them light. Some will argue that they feel cheap as a result, but the same argument could be made for the Sony WH-1000XM4 headphones.

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JBL Tour One sound

The bass response on the headphones is powerful and deep. The headphones definitely offer a slight bass boost out of the box, but the EQ can fix that if you don’t like it. Usually weak kick drums in AC/DC’s  Back in Black got a little more oomph, while bass guitars sounded smooth.

The highs offered good detail and clarity, though perhaps not  quite as much as the likes of the Sony WH-1000XM4 headphones or much-more-expensive AirPods Max. Detail is still very good here, so don’t expect cheap-sounding headphones. This means that you’ll get an exciting sound overall, with plenty of cut in the vocals and percussion. That’s always helpful.

Conclusions

The JBL Tour One headphones have a lot going for them. They’re highly comfortable, sound great, and offer good noise cancelation. I’m glad to see JBL taking on the Sonys and Boses of the world — even if these headphones aren’t  quite up to the same level. If $300 is your budget cap, then I absolutely recommend buying the JBL Tour One headphones.

The competition

Should i buy the jbl tour one headphones.

Yes. If your budget cap is $300, or you find them on special, the JBL Tour One headphones are worth buying. If you can stretch your budget to $350, you should get the Sony WH-1000XM4 headphones instead.

This article talks about:

Christian de Looper is based in sunny Santa Cruz, California. He has been expertly reviewing tech products for more than 8 years, and brings experience in deep technical analysis of consumer electronics devices to BGR's reviews channel.

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JBL Tour One M2: headphones that combine performance and comfort

Jbl tour one m2: accessories, jbl tour one m2: presentation, jbl tour one m2: key specifications, jbl tour one m2: listening conditions, jbl tour one m2: listening impressions, jbl tour one m2: compared to… , jbl tour one m2: who are they for , jbl tour one m2: conclusion.

After testing the successful JBL Tour Pro 2 earbuds, today we’re reviewing the JBL Tour One M2. Launched at €299, JBL’s latest headphones have many advantages: active and adaptive noise cancelling, Smart Ambient technology (Transparent mode), voice control, support for Google Fast Pair and Microsoft Swift Pair… All with a battery life of up to 50 hours! Successors to the JBL Tour One, what improvements do the JBL Tour One M2 have in store?

The JBL Tour One M2 headphones come inside their hard carrying case. The box also contains a fight adapter, the USB-C charging cable and the 2.5mm to 3.5mm mini-jack audio cable. A quick start guide and a leaflet containing safety instructions accompany the headphones. 

The JBL Tour One M2 Bluetooth headphones are designed for everyday listening, during your commute, at the office, in your living room, etc. To this end, the Tour One M2 are equipped with 1.6” transducers that provide a frequency response ranging from 10Hz to 40kHz. Several JBL exclusive technologies, active noise cancelling and an ambient mode are all integrated to tailor the experience to the listener’s needs, no matter the situation. 

Design and appearance

When you open the box, the JBL Tour One M2 are housed in their rigid, compact carrying case. The headphones feature 90° pivoting ear cups that fold inwards for flat storage and ideal compactness. These over-ear JBL headphones are equipped with large memory foam earpads. With a structure composed mainly of high-quality plastic, the JBL Tour One M2 headphones are very light, weighing only 272 grams. Moreover, the headband is adjustable to distribute this weight evenly across the user’s head, providing excellent comfort even after several hours of use. 

In addition to their comfort, the JBL Tour One M2 wireless headphones have an elegant, discreet and minimalist look. Matte black is the main feature, but a few touches of gloss black on the ear cups and headband reinforce their stylish appearance.

In order to listen to music wirelessly, the JBL Tour One M2 headphones feature Bluetooth 5.3 LE technology that is compatible with the SBC and AAC codecs. Unfortunately, aptX and LDAC codecs, which guarantee hi-fi quality listening, are not supported. On the other hand, we didn’t notice any latency between the picture and sound when watching videos (YouTube and Netflix). 

We appreciate its compatibility with Multipoint technology, which allows you to simultaneously connect the headphones to a computer and a smartphone, for example. This allows you to listen to content on a computer without missing any phone calls. 

Note that the headphones are compatible with the Google Fast Pair and Microsoft Swift Pair features. This allows them to be quickly paired to nearby compatible Bluetooth devices. During this procedure, the phone quickly displayed a large pop-up window showing a picture and the name of the accessory, making pairing easy.

Naturally, JBL provides a 2.5mm (earcup) to 3.5mm (source) mini-jack cable so you can listen to music with a wide range of sources, even those that don’t support Bluetooth. Another asset is the ability to use these headphones with a wired connection, even when the battery is empty. 

Controls and app

Physical controls.

Physical buttons or tactile controls? The JBL Tour One M2 headphones have both! The first physical button, on the right earcup, takes the form of a switch. Positioned at the center, it turns the headphones on. When pushed all the way down, it activates pairing. Positioned upwards, it switches the headphones off. 

Underneath the switch, there are two buttons for volume adjustment. The main advantage of using buttons rather than a touch-sensitive surface to adjust volume is precision. Although some models offer the option of adjusting volume via a tactile zone, it is often less precise.

The touch-sensitive surface is situated on the right earcup and allows the following actions:

• next/previous track
• answer or end an incoming call
• activate/deactivate the voice assistant

Lastly, on the left earpiece is the button for activating Transparent mode or active noise cancelling.

Note that each gesture is accompanied by a confirmation sound to confirm that the command has been taken into account. Overall, the controls are easy to get to grips with.

JBL Headphones app

Of course, JBL allows you to pair these headphones with the JBL Headphones app. The latter lets you adjust settings and activate certain functions of the JBL Tour One M2. In particular, it provides access to a 12-band equalizer to customize the sound according to the listener’s preferences and the musical genre. The JBL Tour One M2 also include dynamic equalization at low volume. This enhances bass intensity at moderate volume levels (< 50%).

The app also offers the Personi-fi feature. The latter analyzes the user’s hearing and adapts the equalization accordingly. This involves performing a test in which several frequencies are played and the user is asked to indicate when the sound becomes inaudible. Although we prefer to manually adjust the sound with the equalizer, this function is a good way of easily improving the audio.

Moreover, the JBL Tour One M2 Bluetooth headphones offer a Spatial audio mode that improves sound immersion depending on the content (3 modes: music, films and video games). Of the three modes, Film mode seemed to us to be the most effective in terms of spatial impact and sound immersion. However, when this function is deactivated, the reproduction is more accurate.

Noise cancelling and Transparent mode

In addition to the passive isolation provided by their over-ear ear pads, the JBL Tour One M2 headphones excel when it comes to active noise cancelling. All low frequency sounds such as engines and ventilation noises are completely erased. While the reduction of voices could be better, JBL has made significant progress and is now among the best noise-cancelling headphone manufacturers. 

As for the Transparent mode, which JBL calls Ambient Aware, it is useful for hearing announcements during commutes or to have a brief conversation without taking the headphones off. While the reproduction isn’t natural, this feature is satisfactory and much better than with the first generation JBL Tour One headphones. 

Furthermore, the TalkThru mode is similar to the Transparent mode, but it emphasizes the midrange frequencies and human voices. This is convenient for short conversations, although we still feel like it is rude to not remove your headphones…

Call quality

Once again, JBL has made strides. JBL Tour One M2 headphones offer satisfactory voice pickup in quiet environments. Vocals remain clear and intelligible, although certain syllables can sound slightly nasal and sibilant. In noisy environments (shopping malls, streets, etc.), the noise reduction algorithm manages to eliminate unwanted sounds.

Not hearing your own voice during a phone call can be very unnerving. That’s why the handy Voice Aware feature (activated via the app) lets you hear your own voice. This voice feedback can be adjusted via the app to the desired intensity. What’s more, the headphones offer personal sound amplification, similar to the ambient/transparent mode, so you can hear surrounding noise.

Battery life

In terms of battery life, the JBL Tour One M2 headphones are pretty impressive as they can provide up to 50 hours of continuous playback without noise cancelling, and 30 hours when the feature is activated. As a result, it is possible to listen to your music all day long.

The JBL Tour One M2 wireless headphones feature wearing sensor technology, which pauses audio playback as soon as the listener removes the headphones. As well as ensuring that you don’t miss out on any of your music or podcast, this function prevents the battery from being unnecessarily depleted.

Finally, it’s important to note that these headphones can be used in passive mode, which means you can continue to use them even with a cable, even if the battery is flat.

• Design: over-ear
• Transducers: 1.6”
• Frequency response (passive): 10Hz to 40kHz
• Frequency response (active): 10Hz – 22kHz
• Sensitivity: 117 dB measured at ± 3 dB at 1kHz
• Impedance: 32 Ω
• Bluetooth 5.3: SBC, AAC
• Autonomy: up to 50 hours
• Active and adaptive noise-cancelling, transparent mode
• Weight: 272g

See the JBL Tour One M2 headphones’ full specs

We tested the JBL Tour One M2 headphones in Bluetooth mode with an Android smartphone and a laptop. We also tried a wired connection with a USB Audio DAC . We listened to Hi-Res music on Qobuz.

The JBL Tour One M2 Bluetooth headphones provided a very good listening experience, even with their many features deactivated. On Kali Uchis’ track Moonlight , the sonic elements and stereo effects were accurately reproduced, creating a beautiful sense of space and depth. The bass was present but not overpowering, and well controlled. Of course, the equalizer can be used to boost bass presence if needed, providing all the punch required by the musical genre you’re listening to.

With Ella Fitzgerald and Louis Armstrong’s Dream a Little Dream of Me , the instruments were nicely reproduced, and the vocals stood out in particular. The highs have a nice sparkle to them. In wired mode, Under Pressure by Queen and David Bowie had slightly deeper and more precise bass. The mids were bursting with details and the highs were accurate and bright.

When watching the series The Witcher , the JBL Tour One M2 headphones provided good immersion. The spatial audio mode (Films) delivered a slightly wider soundstage, but didn’t give us the impression that we were enveloped by the sound.

deeBee dB Pulse : sold for €280, the deeBee dB Pulse win when it comes to design thanks to their elegant look and interchangeable earpads. However, the JBL Tour One M2 have a longer battery life, a very wide range of features and more effective noise cancelling. Soundwise, the JBL Tour One M2 headphones scores points with more powerful bass and a deeper soundstage.

📝 Read the deeBee dB Pulse headphones review

Sennheiser Momentum 4 : available for €299, these Sennheiser headphones are slightly better when it comes to noise cancelling and support the aptX Adaptive codec. The JBL Tour One M2 headphones are easier to take on the go thanks to their foldable and more comfortable design. Both models pay particular attention to detail and clarity, while offering punchy bass. Although the sound signature is customizable for both headphones, the JBL offers a more advanced app with more features, including 12-band equalization as opposed to 3-band for the Sennheiser. 

📝 Read the Sennheiser Momentum 4 headphones review

With their foldable design and Bluetooth connectivity, the JBL Tour One M2 headphones are perfect for listeners looking for an excellent audio experience for music, movie and video games, both at home and on the go. These headphones are also suitable for those who appreciate the advanced features, such as the active noise cancelling for optimal sound immersion, or the transparent mode. The high quality voice pickup makes them the perfect companion for those who spend a lot of time making phone calls. Moreover, they are easy to use thanks to their intuitive touch controls. Users will also enjoy how comfortable they are, even for long listening sessions. 

The JBL Tour One M2 are a remarkable model offering a multitude of features. With a customizable sound signature thanks to the equalizer and the Personi-Fi feature, they allow users to adjust the music reproduction to suit their preferences. In addition, the battery life is excellent and the active noise cancelling exemplary. The JBL Tour One M2 Bluetooth headphones are a serious contender among the wide range of noise-canceling headphones under €300.

• The effective active noise cancelling
• The powerful, balanced and detailed sound
• The excellent comfort
• The long battery life
• The ability to use them in wired mode when turned off
• The comprehensive and intuitive app

We would have liked

• Support for aptX and LDAC
• Greater immersion in Spatial Audio mode

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JBL Tour One

Wireless over-ear noise cancelling headphones

This item is currently not available.

True Adaptive Noise Cancelling

Struggle to find "your" space? Create your ideal environment with JBL Tour One True Adaptive Noise Cancelling. Immerse yourself in music, block out unwanted noises and focus on your goals. The Noise Cancelling level adjusts to the change of environment in real time, should you decide to go for a walk.

JBL Pro Sound, hi-res certified

From rich, punchy bass to thrilling top notes, your music will always sound amazing thanks to the dynamic 40mm dynamic drivers. JBL Tour One headphones are hi-res audio certified, supporting frequencies up to 40kHz, to ensure that your music always sounds the best that it possibly can.

4-mic Technology for Accurate and clear voice call

Enhance your voice, eliminate the noise. The JBL Tour One is equipped with 4 mics on the earcups to offer superior call quality. 2 adaptive beamforming mics ensure that the voice reproduction is clear and accurate; acoustic echo cancellation technology suppresses any echoes and cancels noises. Feel the pleasure of a face-to-face conversation, in every meeting or call. With VoiceAware you can control the amount of mic input routed back into your earbuds and choose how much to hear of your own voice.

Ambient Aware & TalkThru

Stay alert to the sounds of the world around you while enjoying your music with Smart Ambient technology. Or have a quick chat with a friend or colleague without having to turn off your tunes with TalkThru. Control these features with a simple touch of a button and fine-tune them via the App.

Boost your productivity

JBL Tour One can help you create an ideal world where you can fully focus on your tasks. In need of a quiet space? Create a silence bubble with SilentNow where NC is activated but music is off. This also helps you saving battery time, as does Auto Off, that switches off your headphones after a period of time set by you. Or get help in waking up with My Alarm, fine-tune the sound output with Smart Audio & Video and automatically pause your headphones when taking them off with Auto-Pause. All these features are controlled via the My JBL Headphones App.

Up to 50 Hours of Music Playback

Your JBL Tour One headphones keep you connected all day long, boasting 25 hours of playback with Noise Cancelling technology engaged and a whopping 50 hours with Bluetooth only.

Hands-free Voice Control

Activate Hey Google (*) or Alexa (**) with just a simple tap or hotword for easy access to your digital world as accurate voice call technology ensures your commands are crystal clear. Voice prompts are available in multiple languages. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

Make the most out of your headphones with the free JBL App

My JBL Headphones App personalizes the soundtrack of your life: set up custom EQ, switch on your Adaptive Noise Cancelling or adjust your Ambient Sound Control settings. Download the App for free on your App store.

Specs & Downloads

Item# JBLTOURONEBLKAM

Product Description

Control your environment, power your productivity., general specifications, audio specifications, control and connection specifications, what's in the box.

• 1 x JBL Tour One headphones
• 1 x Type-C USB charging cable
• 1 x Audio Cable
• 1 x Flight Adaptor
• 1 x Carrying case
• 1 x Quick Start Guide
• 1 x Google Assistant set up guide
• 1 x Amazon Alexa set up guide
• 1 x Warranty / Warning (W / !)
• 1 x Safety Sheet (S / i)

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JBL Tour PRO+ TWS True Wireless Bluetooth Earbuds, Noise Cancelling, up to 32H Battery, 3 mics, Wireless Charging, Google Assistant and Alexa Built-in (Black) InfinityLab, USB-A Compact Fast Charging

Purchase options and add-ons, about this item.

• JBL SIGNATURE SOUND: From rich, punchy bass to thrilling top notes, you'll always experience the ultimate sound experience with our JBL Tour Pro plus TWS 6.8mm dynamic drivers powered by JBL Pro Sound.
• Product Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears
• ADAPTIVE NOISE CANCELLING: JBL's Adaptive Noise Cancelling technology utilizes internal and external mics to minimize distractions while maximizing audio quality as you enjoy the soundtrack of your life. With Smart Ambient Technology, stay alert to the world around you or hear friends and colleagues clearly with the touch of a button or via the JBL app.
• FAST QI WIRELESS CHARGING: No cable? No problem. Just place your Qi-compatible device on the stand for up to 15W of Qi wireless charging.
• CHARGE YOUR DEVICE IN THE BLINK OF AN EYE: Power Delivery 3.0 ensures fast charging for your devices. We're talking recharged up to 50% in 30 minutes for an iPhone 12, 40 minutes for a Samsung Galaxy S20, or 70 minutes for a MacBook Air (2020). Yes, that fast.
• CHARGE THREE DEVICES AT THE SAME TIME: The InstantStation Wireless Stand features a wireless charging stand with an additional USB-A port and USB-C port so you can charge up to three devices simultaneously with 33W fast charging. Power up smarter.

Consider a similar item

• JBL SIGNATURE SOUND: From rich, punchy bass to thrilling top notes, you'll always experience the ultimate sound experience with our JBL Tour Pro plus TWS 6.8mm dynamic drivers powered by JBL Pro Sound.
• ADAPTIVE NOISE CANCELLING: JBL's Adaptive Noise Cancelling technology utilizes internal and external mics to minimize distractions while maximizing audio quality as you enjoy the soundtrack of your life. With Smart Ambient Technology, stay alert to the world around you or hear friends and colleagues clearly with the touch of a button or via the JBL app.
• CLEAR MICROPHONE: Noisy environment, No problem, JBL Tour Pro plus TWS ensures perfect voice clarity during calls with an array of two outer beamforming microphones and a third to reduce wind and other distractions.
• UP TO 32H OF BATTERY LIFE AND WIRELESS CHARGING: Stay connected all day with up to 32 hours of battery life, Qi-compatible wireless charging, and three power-ups in the case. Plus, even if you do eventually run out of juice, you can speed charge back to an hour of playtime in minutes.
• HANDS-FREE HEY GOOGLE AND AMAZON ALEXA: Stay connected to your digital world wherever you go. Activate your preferred Voice Assistant just by using your voice. You can even talk to Hey Google to control your headphones. Voice prompts are available in multiple languages.

• CHARGE YOUR DEVICE IN THE BLINK OF AN EYE: Power Delivery 3.0 ensures fast charging for your devices. We're talking recharged up to 50% in 30 minutes for an iPhone 12, 40 minutes for a Samsung Galaxy S20, or 70 minutes for a MacBook Air (2020). Yes, that fast.
• FAST CHARGE USB-C EQUIPPED LAPTOPS: Perfect for power-ups. The InstantStation Wireless Stand's USB-C charging port delivers up to 30W output power to laptops with a USB-C charging input.
• POWER UP VERTICALLY OR HORIZONTALLY: The InstantStation Wireless Stand lets you wirelessly charge your device both horizontally and vertically. Pick your preference for streaming videos, listening to music or making calls as you power up.

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From the manufacturer.

JBL Tour PRO+ TWS True Wireless Bluetooth Earbuds, Noise Cancelling, up to 32H Battery, 3 mics, Wireless Charging, Google Assistant and Alexa Built-in (Black)

Propel your productivity with the smart features and unrivaled comfort fit of JBL Tour Pro+ TWS powered by JBL Pro Sound. Stay connected your way, all day with Adaptive Noise Cancelling, Smart Ambient technology, 3 mics for crystal clear connections, a compatible app for ultimate customization, and 32 hours of playback.

InfinityLab InstantStation Wireless Stand 33W PD USB-C and USB-A Compact Fast Charging Wireless Charger (White)

Charging Stand with Qi Wireless Charging

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