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Norwegian Cruise Line unveils new travel agent portal

A new trade portal has been launched by Norwegian Cruise Line to help travel agents “learn, market and sell NCL holidays more easily and seamlessly”.

Norwegian Central includes access to NCL’s agent booking engine Seaweb, as well as the line’s training platform, known as NCL University.

The hub provides refreshed course content, new achievement levels and a reduced rate programme that allows agents to book reduced cruises for module course completion.

In addition, agents can access the Marketing Headquarters hub, giving them the opportunity to create marketing materials such as flyers, banners, videos and more.

Norwegian Cruise Line UK & Ireland and MEA vice-president and MD Eamonn Ferrin said: “In line with our Partners First Philosophy, it has been our utmost priority this year to provide our valued travel agent partners with the support they need, and we will continue to build on this going forward.

“We see a great demand for NCL cruises, especially for 2021, 2022 and 2023, and we are increasing our efforts to ensure we equip agents with the best tools possible to help them capitalise on this opportunity.

“We are excited to launch Norwegian Central, which brings all our key tools together in one convenient place and look forward to introducing further initiatives very soon.”

Commenting on the launch, Cruise Circle product manager Mark Godden added: “Norwegian Central is a great tool – there’s relevant content for everyone within our business, be it marketing, sales, customer care or product teams.

“I can’t think of another cruise line tool that offers access to such a wide range of clearly marked, easy to find information.

“This, combined with the recent launch of NCL Air, is yet another reinforcement of NCL’s readiness to innovate in all aspects of its business.”

Norwegian Central is available on norwegiancentral.com . Agents can also login with their Seaweb credentials or email [email protected] to register.

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Norwegian Cruise Line Launches Exclusive Trade Portal: Norwegian Central

Innovator in global cruise travel offers agents the chance to learn, promote, book and connect with new trade portal as part of a push to support agents into 2021 and beyond.

Norwegian Cruise Line (NCL), the innovator in global cruise travel with a 53-year history of breaking boundaries, has successfully launched “Norwegian Central”, a new and exclusive trade portal aimed at helping travel agents learn, market and sell NCL holidays more easily and seamlessly.

By logging in to Norwegian Central, partners gain direct single log-in access to NCL’s agent booking engine Seaweb, as well to a complete relaunch of NCL’s award-winning training platform NCL University (NCLU) . The all-new knowledge hub provides refreshed course content, new achievement levels and a reimagined reduced rate programme that allows agents to book reduced cruises for module course completion.

Also included in Norwegian Central is Marketing Headquarters , which gives agents the opportunity to create their own marketing materials for selling NCL from an extensive toolbox of flyers, banners, videos and more. In addition, travel partners can stay-up-to date on all NCL news via Norwegian Central, which features access to the cruise lines’ exclusive Partners First Facebook Page and provides for updates and registration to upcoming webinars, ship visits and events.

In line with our Partners First Philosophy, it has been our utmost priority this year to provide our valued travel agent partners with the support they need, and we will continue to build on this going forward. We see a great demand for NCL cruises, especially for 2021, 2022 and 2023, and we are increasing our efforts to ensure we equip agents with the best tools possible to help them capitalise on this opportunity. We are excited to launch Norwegian Central, which brings all our key tools together in one convenient place and look forward to introducing further initiatives very soon.

Commenting on the launch, Mark Godden, Product Manager at Cruise Circle, said: "Norwegian Central is a great tool - there's relevant content for everyone within our business, be it marketing, sales, customer care or product teams. I can't think of another cruise line tool that offers access to such a wide range of clearly marked, easy to find information, all with just one log-in. This, combined with the recent launch of NCL Air, is yet another reinforcement of NCL's readiness to innovate in all aspects of its business."

The all-new Norwegian Central is available on norwegiancentral.com. Agents can login with their Seaweb credentials or email [email protected] to register.

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Industry Partner Training

Clia industry partner training.

CLIA’s Global Cruise Lines, along with our Hotel and Destination partners will offer CLIA Certification elective credits for Individual Agents Members who complete their programs. Individual Agents Members that are enrolled in the Accredited Cruise Counsellor (ACC), Master Cruise Counsellor (MCC) or Elite Cruise Counsellor (ECC) programs, can earn elective credits by completing the programs listed. The Individual Agent Member will need to provide the Certificate for the completed training when they submit their Certification requirements. For questions about credits for these and other industry training programs; or CLIA’s Certifications, contact CLIA’s Professional Development Team at [email protected] or 202-292-4840.

Cruise Line Members

Travel agents earn 2 CLIA elective credits for attendance at Global Cruise Line Member product seminars for ACC and MCC certification. No maximum of credits.

The AmaWaterways Difference | 3 CLIA elective credits Course 2: The Danube River with AmaWaterways | 3 CLIA elective credits New: Course 3: Group Business with AmaWaterways | 3 CLIA elective credits amawaterways.com/agent-login

On-Demand Video Training - AgentCertification | 3 CLIA elective credits http://americancruiselines.com/travel-agents/acl-agent-registration

Avalon Waterways Specialist | 3 CLIA elective credits https://agents.globusfamily.com/gfob-university

Explorer Level | 3 CLIA elective credits Discoverer Level | 3 CLIA elective credits www.cruisingpower.com

Loyalty Rocks: Learn and Earn Training Travel agents must complete all 30 courses to receive 13 credits Gold | 3 CLIA elective credits (10 courses) Platinum | 5 CLIA elective credits (10 courses) Diamond | 5 CLIA elective credits (10 courses) Sign into: goccl.com > Training > Learn and Earn

Costa Academy Be Ready Level | 3 CLIA elective credits booking.costaextra.com *Click on Academy once signed in

Celebrity Learning | 10 CLIA elective credits Annual Celebrity Learning experience Celebrity Learning Recertification | 5 CLIA elective credits June 2022-December 2023 (US/CAN) http://www.cruisingpower.com/

Celestyal Stars Certification | 3 CLIA elective credits https://www.celestyalstars.com/ Click on training to enter training program

Cunard Commodore | 10 CLIA elective credits https://book.princess.com/BookingSystem/lmsHome.page

College of Disney Knowledge - Discovering Disney Cruise Line | 3 CLIA elective credits Travel agents must register on: www.disneytravelagents.com to gain access to Disney Cruise Basics.

Emerald Waterways Europe River Cruising | 3 CLIA elective credits Emerald Waterways South East Asia River Cruising | 3 CLIA elective credits Emerald Yacht Cruising | 3 CLIA elective credits Emerald Waterways Unique Selling Points | 3 CLIA elective credits agentacademy.litmos.com

Milestone One: Foundations - Certificate of Achievement | 3 CLIA elective credits https://explorajourneys.com/int/en/travel-advisors/login Click on Knowledge Suite for course. First of three Milestones.

Holland America Line Academy Core Courses | 10 CLIA elective credits 101 The Holland America Line Difference; 102 Destinations & Itinerary Planning; 103 Selling Groups; 104 Secrets of Sales Success. Holland America Line Academy Specialist Courses | 3 CLIA elective credits for each course redeemed when the level is reached: Alaska and the Yukon; Panama Canal; Mediterranean; Grand Voyages; Northern Europe; Caribbean and Panama Canal; Asia; Australia, New Zealand and South Pacific; South America and Antarctica; Canada and New England; Mexico; Hawaii. www.halacademy.com

MSC Cruises MSC Book MSC Masters| 3 CLIA elective credits www.mscbook.com

Associate Degree | 3 CLIA elective credits - Must complete course and 2 electives Bachelor's Degree | 3 CLIA elective credits - Must complete 4 electives Master's Degree | 3 CLIA elective credits - Must complete 3 electives and 2 graduate courses Ph.D. Degree | 3 CLIA elective credits - Must complete 3 electives and 2 graduate courses + Sell five 7+ night cruises since completing the Master's Degree - Cruises must have sailed to earn credit www.ncluniversity.com

Core Courses (13) | 3 CLIA elective credits Elective Courses (5) | 3 CLIA elective credits Graduate Course | 3 CLIA elective credits https://oceania.gage.com/learn

PONANT Academy PONANT Academy Specialist | 5 CLIA elective credits ponantacademy.com

Princess Commodore | 10 CLIA elective credits Princess Sales Expert | 3 CLIA elective credits Princess Alaska Expert | 3 CLIA elective credits New: Princess Commodore Refresher Courses for 2023: 1. Princess Cruise Fare Options | 3 CLIA elective credits New: 2. Introducing Sun Princess and Star Princess | 3 CLIA elective credits https://book.princess.com/BookingSystem/lmsHome.do

Quark Expeditions Specialization Module: Ultramarine | 3 CLIA elective credits Quark Expeditions Essentials - Quark Expeditions Specialist | 3 CLIA elective credits https://quarkexpeditionspolarpro.com/login

RSSC University New: Associate Degree| 3 CLIA elective credits New: Bachelor's Degree | 3 CLIA elective credits New: Master's Degree | 3 CLIA elective credits www.rsscuniversity.com

Royal Caribbean University RCU Campus Tour and Bachelor of Adventure | 8 total CLIA elective credits Must complete both programs to earn credits Master of Adventure/2023Final Exam | 8 CLIA elective credits beginning 01/01/2024 CruisingPower.com

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Royal Caribbean University |  Bachelor of Adventure Master of Adventure | 5 CLIA elective credits each https://www.royalcaribbean.com/

Note: University of WOW! Expert and Expert Plus levels are no longer honored Per RCI.

Agent Academy Scenic Eclipse | 3 CLIA elective credits Scenic Europe River Cruising | 3 CLIA elective credits Scenic and Unique Selling Points | 3 CLIA elective credits Scenic South East Asia River Cruising | 3 CLIA elective credits Scenic Group ExpressBook | 3 CLIA elective credits agentacademy.litmos.com/

Seabourn Academy | 10 CLIA elective credits Seabourn Academy - Selling Seabourn's Ultra-Luxury Expedition Travel | 3 CLIA elective credits www.seabournacademy.com

Silversea Academy New: Silversea Classic Ocean Specialist Certification | 3 CLIA elective credits New: Silversea Expeditions Specialist Certification | 3 CLIA elective credits Note: If both Specialist Certifications are completed, a separate Silversea Ultra-Luxury Specialist Certificate will be awarded. A maximum of 6 total credits can be earned. http://silverseaacademy.com/

Star Specialist Program | 3 CLIA elective credits http://agenthub.windstarcruises.com/login

Seacademy Violet Tier One Specialist | 3 CLIA elective credits Scarlet Tier Two Specialist | 3 CLIA elective credits Silver Tier Three Specialist | 3 CLIA elective credits New: Gold Tier Four Specialist | 5 CLIA elective credits firstmates.com/fmdc/s/tools-and-guides

Master Agent Education Program| 5 CLIA elective credits https://amrewards.amragents.com/

Hilton Worldwide Agent Education Hilton Travel Professionals Program - must complete 6 modules to earn CLIA credits| 3 CLIA elective credits https://hiltoneducation.com/accounts/login/

HotelExcellence! by Marriott Certificate | 10 CLIA elective credits New: 2023 HotelExcellence Continuing Education courses (3). Need to complete two courses to complete HotelExcellence requirements. Travel Advisor Incentive Program at All-Inclusive by Marriott Bonvoy 3 | CLIA elective credits Sustainability and Social Impact at Marriott International 3 | CLIA elective credits Inclusive for All: Marriott's Commitment to Diversity, Equity and Inclusion | 3 CLIA elective credits hotelexcellence.marriott.com/home

Travel Agent University - Wyndham Wise | 3 CLIA elective credits wyndhamwise.com

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The Lauderdale Specialist Program (Lauderdale Specialist) | 3 CLIA elective credits https://lauderdaleloyalist.com/main/training

TRACKS: Rocky Mountaineer Specialist | 3 CLIA elective credits https://www.rockymountaineer.com/tracks

Montreal Destinations Specialist | 3 CLIA elective credits travelpro-montrealspecialist.talentlms.com

Travel Agent University USVI Specialist | 3 CLIA elective credits U.S. Virgin Islands Multi-Gen Travel Specialist | 3 CLIA elective credits U.S. Virgin Islands Romance Specialist | 3 CLIA elective credits https://usvirginislandsspecialist.com

Hawai'i Visitors & Convention Bureau Certificate 1: Introduction to Hawai'i | 5 elective CLIA credits Certificate 2: Selling the Hawai'ian Islands | 5 elective CLIA credits Complete both certificates to earn: Certified Hawai'i Destination Specialist Status agents.gohawaii.com

Travefy Introduction Course | 3 CLIA elective credits certification.travefy.com

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How To Find Your Guest Number/Latitude Number: To book your reduced rate cruises on your own, it is necessary for you to supply your correct Number from your NCL.com account. To find your Number, click here to log in to your NCL.com account. Once logged in, click on "MY NCL" on the top of the page and your Guest Number will be listed under the My Profile section.

If you do not have a NCL.com account, you will need to create one by clicking here . If an invalid Guest Number/Latitude Number is entered, you will not receive your reduced rate rewards.

After completing this, within 24 hours, your NCL.com profile will be updated to show the reduced rates you’ve earned through NCL U and you'll be able to automatically book your own Reduced Rate cruises on NCL.com!

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NCL’s fleet of 17 contemporary ships sail to over 300 of the world’s most desirable destinations, including the Mediterranean, Greek Isles, Alaska, Caribbean, Asia and more. NCL not only provides superior guest service from land to sea, but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodation across the fleet, including solo-traveller staterooms, mini-suites, spa-suites and The Haven by Norwegian®, the company’s ship-within-a-ship concept

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All the tools you need to learn, promote and book norwegian.

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