travel america rv center commack ny

Travel America RV Center

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3067 Middle Country Rd

Lake Grove, NY 11755

United States

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Travel America RV Center provides RV rentals and will help you rent your RV out in the Lake Grove, NY area. …

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DO NOT RENT FROM HERE!!! I recently had a terrible experience with RV #14. A $3200 week long family vacation became pure hell on wheels. After voicing my concerns below to the owner, her solutions were A. Drive back 5 hours and swap out the RV for a far smaller one; or B. Cut our long planned trip short, eat our money on the camp site and theme park reservations we had and she would give us a refund just for the rental. Was not willing to bring another RV to us, which given the cost of the rental doesn't seem like a big ask. Very apparent we were inconveniencing her by letting her know of all the issues with the RV. Issues: - Bathroom door divider broke off the hinge 1 hour into driving. - Rear Interior Tire blew out 2 hours into driving (Emergency Services said it could of been avoided with proper inflation). - Black water tank was still full upon initial hookup. - Toilet backed up due to very old feces build up. - The TV wiring was all disconnected. - AV system not properly hooked up. - Left outside awning speaker blown out. - No Direct TV installed despite being advertised. - Greeted to filth underneath the slide out after extending. - Wheel alignment was messed up out of the gate. - GPS Informatics Unit's USB kept disconnecting and reconnecting. Also does not charge phone. - Door to the slide-out pantry next to the fridge was jimmy-rigged together; Did not hold up within the first day. - Bunk above the drivers seat smelled like mold. - Zone 2 of the AC (Front Cabin Area) seems to need Freon. - Due to the tire blowout, the slides wiring was damaged. Lost a day waiting for a mechanic. - Filth every where, the wall between the pantry and bathroom had brown stains all over it. - Owner purposely disconnected the leveling jacks, making for an unleveled experience on site. - External side marker lights were inoperable prior to the tire blow out. Warning: The mechanic who fixed the slide-out warned there are a lot of disconnected wires underneath the RV that were purposely disconnected. He said he had not seen a newer RV in such disrepair before. Even if the owner wants to reconnect the leveling jacks, he doubts they would work due to no fluid in them and poor maintenance. DO NOT RENT RV #14 (Largest C class she has) About the owner: - Customer Service is not her pedigree - Relies on you watching her terrible videos for operation instructions instead of taking the time to personally walk you thru the RV. - Makes up pricing on the fly. - Rude - Did I mention rude? Insinuated my wife dyes her hair for no reason what-so-ever! *** Anyone who sublets their RV's to her be leery. She does not take care of your vehicle as she claims to. Our trip was a test run to purchase an RV and possibly use her for consignment. She gave us a load of BS about how she takes care of them like they are her own. I'd hate to see how she treats the things she owns. I am glad this miserable experience occurred though because I wound up not going the consignment route. Had I had done so , I would be taking her to court if I found out she had not cared for it like she hadn't for my recent rental.*** PS: They have two accounts on Yelp! for some reason.

Took them TWO years to answer a YELP message, LOL, whatta joke ! Good luck people !

Great experience, rvs are clean and well maintained, owner, Suzanne, is super organized and helpful. Have done many rentals through them and have always been very happy with the experience.

We rented a 28ft Sunseeker for a 10 day trip with the knowledge that we were either headed for a great time or a complete disaster. Thanks to Travel America and Suzanne, disaster was completely averted. We had a great time. We did run into a small problem with the RV that had to be fixed and Suzanne made sure that we were supported through the whole issue. The RV was comfortable and homey- there is no 3" plastic mattress and you are not a traveling billboard. We have not stopped watching RV sale videos since we got home...but, unless we win big at lotto, we will be back to rent from Travel America again next year It was an extremely positive experience from the beginning to the end.

Suzanne and crew were able to figure out a way to accommodate us even though it was last minute during the busy season. The RV was immaculate, modern, and subtle (not covered in branding stickers). Communication was above par for any business. Thank you for helping to start a new family tradition.

Business Owner

Aug 24, 2017

Thank you for your business. Look forward to seeing you next time. Suzanne

I have a big family that visits often and there's no other better way to sightseeing and traveling than with the whole family together and sleeping together. I have tried some RV rentals but Suzanne and her company, travelamerica is the only place to get the best and newest RV's. She knows all the needs and nuances of RV rentals and makes it so easy and fun without the hassles. She gives a good orientation and careful testing of all the appliances, how to operate this massive truck, RV driving and its road restrictions, and help you enjoy the hassle free trip. I recently went to Disneyworld this April with 22 people on an RV and a big van, needless to say everybody preferred the RV, most especially those that couldn't hold their bladder for 4 hours. Most comfortable with sleeping and space with the slide out panels and the soft Serta mattresses. I wouldn't want to rent anywhere else, and my friends and I are thinking about buying one and have Suzanne manage and maintain it. Planning on a weekend trip soon with my staff for another fun local trip. America is so vast and plentiful, so I enjoy it more with the comforts of a mobile home from a trusted place I have been going for 7 years now.

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Motorhome Rentals , serving Long Island since 1967 We are the largest motorhome rental location on long island. Featuring the new toyhauler Rv which allows you to bring your motorcycle inside the Rv.

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631-543-1226

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3067 Middle Country Rd Lake Grove, NY 11757

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