dfat smart traveller singapore

  • Assistant Minister for Foreign Affairs

The Hon Tim Watts MP

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Make Smartraveller your first destination

  • Media Release

Today the Australian Government is launching its new Smartraveller campaign, encouraging Australian travellers to make Smartraveller their first destination.

Each month, there are more than 1 million departures from Australia and, at any point in time, there are around 1,250 cases of Australians needing help overseas.

The best way to stay safe is to be prepared.

Whether you're a first-time or regular traveller, going on holiday, to visit family, or travelling for business, it's important that you are fully prepared.  

Smartraveller has travel and cultural advice for over 175 destinations. You can subscribe to get the latest advice and alerts for your destinations.

Before planning your trip, check whether you have a valid passport, look into visa requirements, get the right travel insurance and, most importantly, read and subscribe to Smartraveller.

Many Australians are excited at the prospect of travelling again. So don't trip up on your next trip. Make Smartraveller your first destination.

For more information visit Smartraveller.gov.au

Media enquiries

  • DFAT Media Liaison: (02) 6261 1555

Home » News » DFAT to give Smartraveller a major facelift

DFAT to give Smartraveller a major facelift

dfat smart traveller singapore

The Department of Foreign Affairs and Trade (DFAT) has announced it will launch a new and improved Smartraveller website next month, which will include an improved system for receiving travel advice updates and a new approach to registration.

Smartraveller, which is operated by DFAT, is the Australian government’s travel advice and consular information service. The service maintains travel advisories for more than 170 destinations around the world and allows users to subscribe for free travel updates at any time.

Along with making travel advisories easier to read and navigate, travellers will soon be able to receive all travel advice updates simply by using their email address to subscribe.

DFAT will also offer a new option to receive SMS ‘critical alerts’ in a crisis.

“The Department of Foreign Affairs and Trade is committed to helping Australians in difficulty overseas, including those impacted by a crisis,” a spokesperson for the department told Travel Weekly.

Smartraveller’s registration service is also changing.

From November, registration will only be activated when there is an overseas crisis, which DFAT believes will allow it to respond more quickly to those who need help.

DFAT has also advised registration will be easier, through a simplified online form. This will appear on the Smartraveller website if there’s an overseas crisis.

Travellers will no longer need to register their travel with DFAT before leaving Australia, but for those travelling before November, they can still register their details.

Travellers can still call DFAT if they are need of urgent help on 1300 555 135 (in Australia) or on 02 6261 3305 (from overseas).

Current subscribers will need to resubscribe when DFAT launches its new Smartraveller website.

Email the Travel Weekly team at [email protected]

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Smartraveller Warnings Explained

Smartraveller Travel Warnings Explained

The australian department of foreign affairs and trade (dfat) provides travel advices for more than 170 countries on their smartraveller website., did you know that the level of the smartraveller advice may affect the cover provided by your travel insurance policy.

The smartraveller website is a great resource for travellers.  The travel advisories identify risks you might encounter at your destination and provide useful information about local laws and travel, health, safety, natural disasters and entry/exit requirements.  The advisories also provide contact information for emergency services and the local embassy.

These travel advisories are updated from time to time, usually if something happens which affects Australians travelling in the area.  Although the advisories aren’t updated for every incident that occurs, it is a good idea to sign up to receive updates by email.  This will help keep you informed in addition to information you can obtain locally via the media etc.

What are the levels?

There are four smartraveller advisory levels:

Level 1 – Exercise normal safety precautions

Level 2 – Exercise a high degree of caution

Level 3 – Reconsider your need to travel

Level 4 – Do not travel

The level selected by DFAT for a destination is based on its assessment of risks posed to Australians travelling to and in the destination country.

Level 1 generally means that overall, DFAT assesses the destination as similar to being located in a large Australian city.  This usually means the destination has a functioning law and order system and stable government.  DFAT recommends travellers exercise common sense, be alert to suspicious behavior and monitor local media etc.  Essentially, just like you would do if you were in a large Australian city.

Level 2 is higher than Level 1 and means the risk to travellers is greater than what you would encounter in a large Australian city.  This may be due to deficiencies in public services (eg law enforcement), a high level of violent crime or security threats such as civil unrest or terrorism potential.  It could also be due to a short term issue such as a passing cyclone, natural disaster or local election.

Level 2 smartraveller warnings usually recommend you research specific threats and take extra precautions for your personal safety while at the destination.

Level 3 means there are serious threats and potentially life threatening risks at the destination which make it unsafe for tourist and non-essential travel.  Reasons for a Level 3 advisory could include terrorism and kidnapping threat, violent crime, ongoing civil rest or disease.

When an advisory is at Level 3, the Australian government is recommending you reconsider your need to travel to the destination.  You should consider whether you need to go – perhaps you can defer your travel or choose another destination.  If you are at the destination and the warning level is lifted to “Reconsider your need to travel”, it’s a good idea to see if you can leave.

Level 4 is the highest warning level and in this case, the Australian government is advising travellers not to travel to the destination.  This means the destination is extremely dangerous.  According to DFAT, reasons for this warning level include ”a high threat of terrorist attack, ongoing armed conflict, violent social unrest or critical levels of violent crime”.   It could also be that more than one of these factors is at play.  If you are in a country and the warning level is lifted to “Do not travel”, consider leaving immediately if safe to do so.

Bear in mind too that sometimes the advisory for a country overall may be Level 1 or 2 but specific areas or regions within the country may be at Level 3 or 4.

What about travel insurance?

Most travel insurance policies carry an exclusion that says the insurer wont be liable for any claim that arises from you exposing yourself to needless danger.  More specifically though, many policies have an exclusion that says the insurer wont pay any claim which results from you travelling to an area or country that the Australian Government recommends you don’t visit.  Some policies specifically state that no claim will be payable if you travel to a country where the smartraveller warning level is Level 4 – Do not travel.  Others are more general in that they don’t specify the warning level but just reference travelling to countries where the Australian government recommends against travel.  In this case, the policy may not respond if you travel to a country where the smartraveller advisory level is Level 3 – Reconsider your need to travel or Level 4 – Do not travel.

If you are looking to cancel a pre-booked trip because the travel advisory level has been raised, this will usually need to have occurred after the trip and policy were purchased and remain in force within a set period prior to your planned travel to the destination.  If you purchase a policy to cover you for travel to a destination and the advisory at that time is Level 3 – Reconsider your need to travel and it is raised to Level 4 – Do not travel, it is unlikely the insurer will pay the claim.  This is because the government was already recommending you reconsider your need to travel at the time you booked your trip and/or purchased the policy.  For a claim to be payable in this circumstance, the warning level at the time of booking the trip and/or purchasing the policy would need to be Level 1 or Level 2.

Also, the warning advising against travel must remain in force at the time you were pre-booked to travel.  That is, the warning must apply at the time you were planning to be at the destination.  A warning level increase advising against travel many months in advance of your scheduled travel to the destination may not entitle you to make a claim.  This is because the reason for the warning against travel may resolve prior to your scheduled travel date.  The reason for the warning must still be valid at the time you plan to travel to the destination to entitle you to cancel the trip and make a claim against the policy.

As the Australian government slogan says – “be a smart traveller”.  Keep up to date with the advisory level for your chosen destination and check with your travel provider to make sure you understand how the government advice level may affect your travel plans and entitlement to claim.

Got questions?  Why not call us on  1300 819 888  or send an email to  [email protected]

Solo Connections

General Travel Information

The dfat smart traveller website located at  www.smarttraveller.gov.au can give you valuable information when you’re travelling overseas..

It is recommended that you register your travel details prior to travelling. This information is treated with confidentiality and can make it easier for your friends and family to contact you overseas.

Organise your travel money:

Before you go:.

Find out what currency is used at your destination and check ATM availability.

Arrange a selection of methods for carrying your money overseas: Cash, traveller’s cheques, credit card, cash and travel money card.

Tell the bank the dates you are travelling.

dfat smart traveller singapore

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Select a country, economy or region to find embassies, country briefs, economic fact sheets, trade agreements, aid programs, information on sanctions and more.

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Foreign Arrangements Scheme  

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  • The benefits of FTAs
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  • Look up FTA tariffs and services market access - DFAT FTA Portal
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Trade and investment data, information and publications

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WTO, G20, OECD, APEC and IPEF and ITAG

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Supporting organisations in developing countries by matching them with skilled Australians. 

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Australia is a successful global leader and innovator in sport.

A global platform for achievement, innovation, collaboration, and cooperation

About Australia

Australia is a stable, democratic and culturally diverse nation with a highly skilled workforce and one of the strongest performing economies in the world.

Australia in Brief publication

This is the 52nd edition of Australia in Brief, revised and updated in February 2021

Travel advice

To help Australians avoid difficulties overseas, we maintain travel advisories for more than 170 destinations.

  • Smartraveller – travel advice

International COVID-19 Vaccination Certificate

Prove your COVID-19 vaccinations when you travel overseas.

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The Australian Passport Office and its agents are committed to providing a secure, efficient and responsive passport service for Australia.

  • Australian Passport Office

24-hour consular emergency helpline

  • Within Australia: 1300 555 135
  • Outside Australia: +61 2 6261 3305
  • Getting help overseas
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Be a smart traveller these holidays

Media Release

Australians about to head overseas for a well-deserved holiday should keep in mind the following tips to ensure they stay safe and healthy during their trip.

  • An Australian passport does not make you immune from the law in other countries. The Australian Government cannot intervene in foreign judicial processes and we cannot get you out of jail or detention.
  • Take out appropriate travel insurance . Australians are urged to take out travel and medical insurance before they leave the country. In virtually all circumstances, the Government will not pay for your return home for medical treatment. See the recently published travel insurance buying guide to help you find the right cover.
  • Every country is different, so know as much as you can before you go. We keep Australians up to date with more than 170 country-specific advisories which you can subscribe to at smartraveller.gov.au . There are currently 12 countries where we advise against all travel and another 36 where part of a country is rated as do not travel. Your travel insurance is unlikely to be valid in these areas.
  • Some travellers are particularly vulnerable . Smartraveller includes practical advice for women , the LGBTI community , volunteers , families and seniors .
  • Know who to contact. Make sure you have the emergency number of your insurance provider, as well as contacts for airlines, travel agents, banks, and family or friends back home. Australian consular officials can be contacted 24 hours a day, 7 days a week through our Consular Emergency Centre on 1300 555 135 (in Australia) or on +61 2 6261 3305 or SMS on +61 421 269 080. Download the free mobile Smartraveller app, and follow Smartraveller on Facebook and Twitter .
  • Be as self-reliant as possible. Australians often have unrealistic or unreasonable expectations of what help we can offer. For details of what we can and cannot do, please review the Consular Services Charter and the Consular Strategy .
  • Get the basics right. Make sure your passport has at least six months' validity from your planned date of return, and check that you have the right visas and vaccinations. Leave an itinerary with someone at home and keep in contact with them. You should also register with Smartraveller, in case of a serious emergency.

Following these tips will go a long way to ensuring that your holidays go smoothly. We hope all travellers have an enjoyable experience overseas during this holiday period.

Media enquiries

DFAT Media Liaison: 02 6261 1555

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Latest update

Exercise normal safety precautions in Malaysia.

Higher levels apply in some areas.

Malaysia

Malaysia (PDF 367.29 KB)

Asia (PDF 2.21 MB)

Local emergency contacts

Fire and rescue services, medical emergencies.

Call 999 or contact the Royal Malaysia Police Operations Centre on 321 159 999 or 322 662 222.

Advice levels

Reconsider your need to travel to the coastal region of eastern Sabah, including the islands, dive sites and associated tourist facilities.

Reconsider your need to travel to the coastal region of eastern Sabah, including the islands, dive sites and associated tourist facilities, due to the high threat of kidnapping. The risk of kidnapping increases on the water and waterfront after nightfall and is highest in the area between the towns of Sandakan and Tawau.

See Safety .

  • There's an ongoing high risk of kidnapping in the coastal areas of eastern Sabah. There have been a number of attempted and successful kidnappings. This includes islands, dive sites and tourist facilities. If, despite our advice, you travel to these areas, get professional security advice. Obey all local governments' curfews.
  • Terrorism is a threat. Possible targets include businesses and public areas popular with foreigners. Take official warnings seriously.
  • Petty crime is common. Bag-snatching, including by thieves on motorbikes, happens often. When walking, hold your bag on the opposite side to the traffic. Safeguard your belongings, especially in shopping centres, at the airport and on trains. Credit card fraud is common. Always keep your credit card in sight when paying for purchases.
  • Drink spiking can occur, even at reputable places. Never accept food, drinks, cigarettes or gum from strangers. Don't leave your food or drinks unattended.
  • Piracy in South-East Asian waters is an ongoing problem. Avoid travelling by boat in the southern Sulu Sea. If you intend to travel in the region by boat, check the International Maritime Bureau's piracy reports . Arrange personal security measures.

Full travel advice: Safety

  • Strict rules control the importation of prescription and non-prescription medication. If you plan to bring medication, check if it's legal in Malaysia.
  • Dengue fever is common, including in major urban areas. Zika virus is also a risk. Malaria is a risk in rural areas. Other insect-borne diseases include chikungunya, filariasis and Japanese encephalitis. 
  • Rabies is present in Malaysia. It's fatal without immediate treatment. Avoid dogs, monkeys and other mammals. Get medical help straight away if an animal bites or scratches you.
  • Waterborne, foodborne, parasitic and other infectious diseases are common. These include hepatitis, tuberculosis, typhoid and cholera. Drink only boiled or bottled water. Avoid raw or undercooked food.
  • Private hospitals in major cities are of an international standard. You'll need to pay up-front at all hospitals unless you have travel insurance, and your travel insurance policy covers your hospitalisation. Services are more limited in rural areas. Government hospitals require a deposit even if you have travel insurance.
  • Cases of pertussis (whooping cough) have increased in Sabah. Ensure you're immunised against pertussis and practice good personal hygiene.

Full travel advice: Health

  • If you're suspected of using drugs, you may be required to take a urine test on arrival in Malaysia. This includes if you're travelling from a country where possession and use of drugs such as cannabis is legal. Penalties for drug offences are severe. 
  • Don't use, carry or traffic illegal drugs. Punishments include the death penalty.
  • It's unclear if surrogacy is legal under Malaysian civil law and what conditions apply. Get legal advice before arranging a surrogacy.

Malaysian law requires that you carry identification, such as your passport or a Malaysian Immigration Issued Card (IKAD), with you at all times. If you are asked by police and are unable to provide it, you may be detained until you can present valid identification.

  • Malaysia is a multicultural but mostly Islamic country. Many areas have conservative standards of dress and behaviour. This includes at religious sites. Get advice on local customs.
  • Malaysia enforces some aspects of sharia law. Kelantan and Terengganu states are stricter than others. These laws apply to all Muslims, including visitors from Australia. Research laws that apply to you before you travel.
  • Malaysia doesn't recognise dual nationality. Always travel on your Australian passport. If Malaysian authorities find out you're a dual citizen, you may need to renounce one of your citizenships immediately, or you may not be permitted to depart Malaysia.

Full travel advice: Local laws

From 1 January 2024, you'll be required to complete and submit a Malaysia Digital Arrival Card (MDAC) three days prior to arrival in Malaysia. The MDAC must be submitted through the  Malaysian Immigration website . See the  Malaysian Immigration website  for further information, including exemption details.

  • In most circumstances, you can get a 90-day tourism visa on arrival. Entry and exit conditions can change at short notice. Contact the nearest Malaysian High Commission, Embassy or Consulate for the latest details.
  • Malaysia has an auto gate facility for visitors from several countries, including Australia. The option to use the manual counter for a visa is still available. To use the auto gate facilities, Australian travellers must have a passport valid for at least 6 months and must complete and submit their Malaysian Digital Arrival Card (MDAC) 3 days before arriving. The auto gate facility is unavailable for Australian passport holders with Malaysian permanent residency or a long-term pass. This auto gate facility is available at Kuala Lumpur International Airport 1 and 2. Further information can be found on the  Malaysia Digital Arrival Card  website.
  • Monitor the websites of the  Malaysian Department of Immigration,  My Safe Travel , the  Malaysian Ministry of Health , and social media for any changes to entry requirements. Before travel, confirm entry requirements with the  Malaysian High Commission or Consulate-General in Australia .

Full travel advice: Travel

Local contacts

  • The Consular Services Charter details what the Australian Government can and can't do to help you overseas.
  • For consular help, contact the Australian High Commission in Kuala Lumpur .
  • To stay up to date with local information, follow the High Commission's social media accounts.

Full travel advice: Local contacts

Full advice

Terrorist attacks could happen in Malaysia. Attacks could be random and may affect locations popular with Westerners or during major events or holidays that attract large crowds.

Malaysian authorities have arrested people for planning terror attacks. This includes attacks against entertainment venues in Kuala Lumpur.

Other possible targets include:

  • hotels, clubs and restaurants
  • places of worship  or religious holidays
  • outdoor recreation events
  • tourist areas

To stay safe:

  • be alert to possible threats, especially in public places
  • be cautious around places known to be possible terrorist targets
  • report any suspicious activity or items to police
  • check the media for any new or emerging threats
  • take official warnings seriously
  • follow the advice of local authorities

If there's an attack, leave the area as soon as it's safe. 

Terrorism is a threat worldwide.

More information:

Terrorist threats

Overland travel through Thailand

Read our travel advice for Thailand if you're planning to go there overland.

Avoid travelling to or through the far southern provinces of Thailand.

There's an ongoing high threat of kidnapping in the coastal areas of eastern Sabah, including islands, dive sites and other tourist facilities.

Extremists based in the southern Philippines are active in the area between the towns of Sandakan and Tawau in eastern Sabah.

Foreigners have been kidnapped from the nearby islands of Sipadan and Mataking and surrounding waters.

Some attempted and successful kidnappings have happened in coastal areas of eastern Sabah in recent years.

  • In May 2021, Malaysian authorities arrested eight suspected Abu Sayyaf militants who they suspect may have been planning kidnappings in Malaysia.
  • In September 2019, 3 fishermen were abducted in the waters off Lahad Datu.
  • In June 2019, 10 fishermen were abducted in waters between Lahad Datu, Sabah and Sitangkai, Southern Philippines.
  • In December 2018, 3 fishermen were abducted from Pegasus Reef near Kinabatangan, Sabah.
  • In November 2016, militants based in the southern Philippines attacked a yacht in waters between eastern Sabah and the Sulu archipelago. One German national was killed and another kidnapped and later killed.  Further in 2016, some commercial seamen were kidnapped from cargo vessels in the area.
  • In May 2015, gunmen entered a local seaside restaurant in Sandakan and abducted the manager and one customer.

Malaysian authorities increased security in the region in response to kidnapping incidents. The Sabah Government has restricted the use of waterways.

Security measures

There's a 6pm to 6am curfew on water travel in 6 coastal districts of eastern Sabah state. This includes offshore areas up to 3 nautical miles (5.5km) from the coast.

All vessels travelling in the waters off Lahad Datu and Sandakan in daylight hours must get a permit or permission from police.

Vessels must travel only on designated routes.

There's a ban on resort-organised water activities at night. This includes diving and fishing.

Authorities established the Eastern Sabah Security Zone (ESSZone), which includes the regions of:

  • Kinabatangan
  • Kota Marudu

There's an increased presence of security forces in the ESSZone.

Authorities may extend the water travel curfew each fortnight. If you travel by water during curfew hours without permission, authorities could fine you or jail you for up to 6 months.

Australian Government policy

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.

If you decide to travel to eastern Sabah despite our advice:

  • get professional security advice
  • arrange personal security measures
  • check if your hotel has security measures in place
  • be extremely cautious

Civil unrest and political tension

You could encounter protests or demonstrations on the streets or at certain venues.

Protest activity could lead to violence and disrupt public services, including public transport, and cause traffic congestion. However, this is rare.

Police permission is needed for public gatherings and demonstrations. If you take part in a protest or demonstration, authorities could arrest and deport you.

Avoid protests and demonstrations.

During periods of unrest:

  • check the news and other sources for information on planned and possible unrest or strikes
  • plan your activities to avoid unrest on national or commemorative days
  • be ready to change your travel plans

If civil unrest disrupts your transport plans, contact your airline, travel agent or insurer for help.

Demonstrations and civil unrest

Petty crime

Petty crime is common.

Opportunistic pickpocketing and snatch-and-grab robberies happen often where thieves snatch handbags, shoulder bags, jewellery, mobile phones and other valuables from pedestrians.

Hotspots include busy pedestrian crossings near major shopping malls, including within the KLCC area.

Motorcyclists, and sometimes thieves in other moving vehicles, pull bags from victims. This often causes injuries.

Smash-and-grab attacks against slow-moving and parked vehicles also happen.

To avoid petty crime:

  • don't carry bags that are easy to snatch
  • walk on footpaths when you can and stay away from the curb
  • hold your bag on the opposite side to the traffic
  • when driving or parking your car, keep valuables out of sight
  • always keep vehicle windows up and doors locked, even when moving

Handbags, expensive watches, jewellery and cameras are tempting targets for thieves.

Many travellers have lost passports and other valuables to thieves on trains and at airports.

Carry only what you need and leave other valuables, in a secure location.

Thieves sometimes work in groups at busy shopping centres. One or more may approach you with stories of distress or warnings for your safety. When you're distracted, others steal your belongings.

Watch your personal belongings, especially:

  • in crowded areas and during holiday periods
  • when travelling on trains from the airport
  • at airports

Be wary of approaches from strangers, especially in shopping centres.

Credit card fraud

Credit card fraud is common.

Credit cards are often copied for illegal use. This can happen anywhere, from small shops to large department stores and hotels.

Always keep your credit card in sight.

Online scams

Online scams  have increased in recent years. Scammers often pretend to be people in need of financial help.

They prey on people looking for companions on online dating websites.

To protect yourself from being scammed:

  • be wary of people asking for money
  • don't send money or provide your bank details to anyone you don't know
  • be careful when sharing personal information with people you haven't met in person

Scams involving gambling are also common.

Violent crime

You could experience violent crime in Malaysia. Australians have been victims of violent crime in Kuala Lumpur, Penang and other areas of the country. You should exercise vigilance and take sensible precautions. If you're a victim of crime, inform the local police and get a police report.

Criminals have assaulted and robbed travellers after spiking their drinks. This can even happen at places with a good reputation.

To protect yourself from drink spiking:

  • never accept food or drinks from strangers or leave drinks unattended
  • if you aren't sure if a drink is safe, leave it
  • stay with people you trust at parties and in bars, nightclubs and taxis

To stay safe while using taxis:

  • don't hail taxis on the street, especially after dark
  • book taxis by phone at a shopping centre taxi desk
  • check there's a licence with photo on the dashboard or seat back before getting into a taxi
  • check the driver matches the photo.

If you're alone in a taxi, sit in the back seat. Keep your belongings with you in the taxi.

If your taxi stops to pick up other passengers, get out of the taxi when it's safe to do so. Taxi drivers aren't allowed to pick up extra passengers, but it sometimes happens.

E-hailing services are available. Use the same precautions as taxis.

Cyber security 

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth. 

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media. 

More information:  

  • Cyber security when travelling overseas  

Climate and natural disasters

Malaysia experiences severe weather and natural disasters , including:

  • earthquakes
  • severe rainstorms

If there's a natural disaster:

  • secure your passport in a safe, waterproof location
  • keep in contact with your friends and family
  • monitor local media and weather reports
  • check with tour operators before travelling to affected areas

Register with the Global Disaster Alert and Coordination System to receive alerts on major disasters.

Earthquakes and tsunamis

Earthquakes can happen in Malaysia.

In 2018, a 5.2 magnitude earthquake hit Sabah. No deaths or injuries were reported. The earthquake's tremors were felt and climbing activities were suspended.

Coastal regions of the world can experience tsunamis. Malaysia and its neighbours are vulnerable to earthquakes, which make destructive tsunamis more likely.

US Tsunami Warning Centre

Severe weather

Flooding and landslides are common during the wet season which is usually from October to February.

Severe rainstorms can result in deaths and extensively damaged infrastructure.

Essential services can be interrupted.

Tours and adventure activities

The safety standards you might expect of transport and tour operators aren't always met. This includes for adventure activities, such as diving.

Operators may not provide enough safety equipment. They also may not pay attention to maintenance standards and safety precautions.

If you plan to do a tour or adventure activity:

  • check your travel insurance covers you for it
  • ask and insist on minimum safety requirements
  • use available safety equipment, such as life jackets or seatbelts

If appropriate safety equipment isn't available, use another provider.

Piracy in South-East Asian waters is an ongoing problem, especially in the:

  • Strait of Malacca
  • waters between Sabah and the southern Philippines

The International Maritime Bureau (IMB) issues weekly piracy reports.

Avoid travelling by boat in the southern Sulu Sea. This includes waters between Sabah, Malaysia and Palawan in the Philippines.

If you decide to travel by boat in these regions:

  • check IMB piracy reports
  • get local advice
  • arrange security measures

Travelling by boat

  • Going on a cruise

Travel Insurance

Get comprehensive  travel insurance  before you leave. 

Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.

You'll probably need a specialised insurance policy that covers travel to high-risk destinations if, despite our advice, you're travelling to the coastal region of eastern Sabah.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

  • what activities and care your policy covers
  • that your insurance covers you for the whole time you'll be away

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

  • have a basic health check-up   
  • ask if your travel plans may affect your health
  • plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

  • General health advice
  • Healthy holiday tips  (Healthdirect Australia)

Medications

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

If you plan to bring medication, check if it's legal in Malaysia. Take enough legal medicine for your trip.

Strict rules control the importation of prescription and non-prescription medication. Contact the  high commission or embassy of Malaysia  to check what documentation local authorities may need you to have. Further information can be found on the  Pharmaceuticals Services website.

Carry a copy of your prescription or a letter from your doctor stating: 

  • what the medication is 
  • your required dosage 
  • that it's for personal use 

More information: 

Health risks

Smoke haze often happens from June to October, but it can happen at any time.

Check the haze situation and any health warnings the Malaysian Government issues.

When haze levels are high, authorities recommend limiting outdoor activity. Get your own medical advice.

Insect-borne diseases

Dengue  is common, including in major urban areas. Sometimes serious outbreaks happen.

There's no vaccination or treatment available for dengue fever.

Zika virus is a risk. There's no vaccination for it.

If you're pregnant, the Australian Department of Health recommends you:

  • discuss any travel plans with your doctor
  • consider deferring non-essential travel to affected areas

The Zika virus bulletin includes advice on how to minimise Zika virus risks.

Malaria is a risk in rural areas. It's less common in urban and coastal areas. Consider taking medicine to prevent malaria.

Outbreaks of other insect-borne diseases can happen. This includes chikungunya and filariasis .

Reported cases of Japanese encephalitis have increased in recent years. Get vaccinated against Japanese encephalitis before you travel

The risk of contracting insect-borne diseases increases during the wet season.

To protect yourself from disease:

  • ensure your accommodation is insect-proof
  • always use insect repellent
  • wear long, loose, light-coloured clothing

Ministry of Health

Rabies is a potentially fatal viral disease. It's found in dogs, monkeys, bats and other mammals.

The most recent cases were reported in Sarawak. It was transmitted through feral dog and cat bites.

Rabies can also be contracted when a rabid animal's saliva gets directly into your eyes, nose, mouth or broken skin.

Avoid direct contact with dogs and other mammals.

If a dog, monkey or other mammal bites or scratches you, use soap and water straight away to wash the wound thoroughly.

Get urgent medical attention.

Other health risks

Waterborne, foodborne, parasitic and other infectious diseases are common.

These include:

  • tuberculosis
  • hand, foot and mouth disease (HFMD)

Serious outbreaks sometimes occur.

  • drink boiled water or bottled water with sealed lids
  • avoid ice cubes
  • avoid uncooked and undercooked food, such as salads
  • wash your hands often and thoroughly

Get medical attention if you suspect food poisoning, or if you have a fever or diarrhoea.

Cases of pertussis (whooping cough) have increased in Sabah since the beginning of 2023. If you're planning to travel to Sabah:

  • ensure you're immunised against pertussis
  • practice good personal hygiene including frequent hand washing, not sharing drinks or lip balm
  • keep your distance from people who appear sick
  • seek medical attention if you develop symptoms

Infectious diseases

Marine stings

Stings from jellyfish and other marine animals can be fatal.

Ask local authorities, your tour operator or hotel about:

  • swimming conditions
  • precautions to take
  • other dangers

Black henna tattoos

Avoid temporary black henna tattoos as they often contain a dye that can cause serious skin reactions.

Medical care

Medical facilities.

You can find private hospitals with international-standard facilities in major cities.

Public hospitals in major cities have a good range of medical services. However, access can be slow. Services are more limited in rural areas.

Most private hospitals need a cash deposit or a confirmation of insurance before they will admit you. They also expect immediate payment for services.

You need to pay up-front for treatment at government hospitals.

There are decompression chambers in:

Medical tourism

Medical tourism , including for cosmetic surgery, is common.

Standards at discount and uncertified medical facilities can be poor.

Serious and possibly life-threatening complications can result.

Before travelling for medical tourism:

  • research and choose medical service providers carefully
  • don't use discount or uncertified medical service providers
  • check your travel insurance covers you if things go wrong with your surgery, as most don't

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter . But we can't get you out of trouble or out of jail.

If you're suspected of using drugs before you visit Malaysia, you may be required to take a urine test on arrival. This includes if you're travelling from a country where possession and use of drugs such as cannabis is legal. 

Penalties for drug offences are severe, including drug possession and the presence of drugs in your bloodstream. Malaysia still carries the death penalty for drug trafficking.

Carrying or using drugs

Surrogacy laws

Malaysian civil law applies to everyone in Malaysia. Under this law, it's unclear if surrogacy is legal and what conditions apply.

Under sharia law, surrogacy is illegal. However, sharia law only applies to Muslims.

Surrogacy isn't practised openly in Malaysia. If you want to pursue surrogacy, it's mostly a private arrangement between you and the surrogate.

Get independent legal advice before entering into a surrogacy arrangement.

  • Going overseas for international surrogacy
  • Going overseas to adopt

Malaysia enforces some aspects of sharia law. These laws apply to all Muslims, including those from Australia.

Research laws that apply to you before you travel.

Serious crime

Crimes that may attract corporal punishment include:

  • certain drug offences
  • commercial crime

Same-sex sexual relations are illegal.

Punishment can include whipping and up to 20 years in prison for same-sex acts involving either men or women.

LGBTI travellers

Drink driving

Driving under the influence of drugs or alcohol is a serious offence, which can result in fines and/or a jail sentence. Authorities strictly enforce these laws. 

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

Staying within the law and respecting customs

Local customs

Malaysia is a multicultural but mostly Islamic country.

Standards of dress and behaviour are conservative in many areas. This includes at religious sites.

Always respect local traditions, customs, laws and religions.

Learn about customs at your destination. If in doubt, get advice from locals. Take care not to offend cultural or religious beliefs.

The Islamic holiday month of Ramadan  is observed in Malaysia. Respect religious and cultural customs and laws at this time.

During Ramadan, eating, drinking and smoking may be illegal in public during the day. If you're not fasting, avoid these activities around people who are. Seek local advice to avoid offence.

Explore our Ramadan page to learn more, including dates for Ramadan.

Dual citizenship

Malaysia doesn't recognise dual nationality.

If you're a dual citizen, this limits the consular services we can give if you're arrested or detained.

Always travel on your Australian passport .

If Malaysian authorities find out you hold both Australian and Malaysian citizenship, you may need to renounce either your Australian or Malaysian citizenship straight away, or you may not be permitted to depart Malaysia.

Dual nationals

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

I n most circumstances, Australian passport holders can get a 90-day tourism visa on arrival. 

Arrange a visa before you travel if you're visiting for:

  • volunteer work

Entry and exit conditions can change at short notice. Contact the nearest high commission, embassy or consulate  of Malaysia for details about visas, currency, customs and quarantine rules.

If you breach your visa conditions or overstay your visa, authorities may fine, detain or deport you.

Always check the correct dates are on the visa stamp placed in your passport.

Follow immigration rules, including your visa conditions.

Border measures

Malaysia has an auto gate facility for visitors from several countries, including Australia. The option to use the manual counter for a visa is still available. To use the auto gate facilities, Australian visitors must have a passport valid for at least 6 months and must complete and submit their Malaysian Digital Arrival Card (MDAC) 3 days before arriving.

The auto gate facility is unavailable for Australian passport holders with Malaysian permanent residency or a long-term pass. This auto gate facility is available at Kuala Lumpur International Airport 1 and 2. Further information can be found on the  Malaysia Digital Arrival Card  website.

Entry requirements may change at short notice. Monitor the websites of the  Malaysian Department of Immigration ,  My Safe Travel , the  Malaysian Ministry of Health , and social media for any changes. Before travel, confirm entry requirements with the  Malaysian High Commission or Consulate-General in Australia .

Staying in Malaysia

You should ensure you keep your visa up to date.

Other formalities

Foreigners need to provide biometric identification (fingerprints and/or face) on arrival.

Children aged younger than 12 years and visitors with finger disabilities don't have to do this.

Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport is not valid for more than 6 months.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport .

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

  • In Australia, contact the Australian Passport Information Service .
  • If you're overseas, contact the nearest Australian embassy or consulate .

Passport with ‘X’ gender identifier

Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers. 

  • LGBTI travellers  

The official currency is the Malaysian Ringgit (MYR).

When you depart, declare any MYR over MYR30,000, $US10,000 or equivalent. This covers all forms of currency, not only cash.

You can take larger amounts out of the country if you declare it when you arrive.

ATMs are widely available.

Local travel

If you travel between Peninsular Malaysia and East Malaysia, you need your passport. East Malaysia includes Sabah and Sarawak.

Check if your travel insurance policy covers you for any related damage and injuries if you plan to hire:

  • a motorcycle
  • any other vehicle

Driving permit

To drive in Malaysia, you need both:

  • a valid Australian driver's licence
  • an International Driving Permit (IDP)

Get your IDP before you leave Australia.

If you don't have both, you need to apply for a Malaysian licence.

Driving or riding

Road travel

Motorcyclists are a common traffic hazard. They often:

  • weave through traffic
  • drive through red lights and pedestrian crossings
  • travel on the wrong side of the road

Motorcyclists have been increasingly confronting drivers who shout, gesture or toot their horn at them. They sometimes assault drivers.

You're more likely to die in a car accident in Malaysia than in Australia.

To stay safe, drive carefully and avoid road rage.

On a motorcycle, always wear a helmet.

Some taxi drivers, especially in tourist spots or when roads are jammed, don't use their meter. This is illegal.

Malaysia's taxi regulator has an English-language hotline for reporting problems. To make a report, call 1 800 88 7723 and provide the:

  • vehicle number
  • taxi company name
  • time, date and location of the incident
  • name of the driver if known

Always ask if the driver will use the meter, or agree the fare, before you get in a taxi.

At the start of your trip, take note of the vehicle number, the taxi company name and the name of the driver.

Public transport

There have been fatal and other serious accidents involving long-distance tour buses. This often happens at night or in bad weather.

If you plan to travel by bus, choose a company with a good reputation and avoid overnight travel.

Transport and getting around safely

In recent years, several passenger boats have sunk due to overloading and poor maintenance.

Before booking tickets on a passenger ferry, speedboat or other vessel, check there is appropriate safety equipment available.

Don't travel on any vessel that looks overloaded or in poor condition.

When you board, confirm there are enough life jackets for all passengers. Know where they are.

In bad weather, wear a life jacket, even if others don't.

There is a curfew on travel by water from 6pm to 6am in the coastal districts of eastern Sabah. See Safety

Airline safety

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check Malaysia's air safety profile with the Aviation Safety Network.

National parks

National parks are protected areas, and some are home to ethnic minority groups.

Be respectful of the law and customs in these areas. If in doubt, seek local advice.

Don't remove any wildlife or plants from the park.

Before entering a park, register your plans with park officials and let someone you trust know where you're going.

Emergencies

Depending on what you need, contact your:

  • family and friends
  • travel agent
  • insurance provider

Call 999 or contact the Royal Malaysia Police Operations Centre on +60321 159 999 or Royal Malaysia Headquarters (Bukit Aman) +603 22662 222.

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

For consular assistance, contact the Australian High Commission in Kuala Lumpur.

Australian High Commission, Kuala Lumpur

6 Jalan Yap Kwan Seng 50450 Kuala Lumpur Malaysia Phone: (+60 3) 2146 5555/2146 5575 Fax: (+60 3) 2141 5773 Website: malaysia.highcommission.gov.au Email: [email protected] Facebook: Australia in Malaysia Twitter: @AusHCMalaysia

Check the High Commission website for details about opening hours and any temporary closures.

You can get limited consular help, including lodging Australian passport applications, at the following Australian consulates headed by honorary consuls:

Australian Consulate, Penang

Level 3 Jalan Macalister  10400 Penang Malaysia Phone: (+60 4) 226 8955 Fax: (+60 4) 228 3366 Email: [email protected]

Australian Consulate, Kota Kinabalu

Lot 01-05, 11th Floor Jubili Tower (Menara Jubili) 53, Jalan Gaya 88000 Kota Kinabalu Sabah Malaysia Phone: (+60 88) 267 151 Fax: (+60 88) 266 509 Email:  [email protected]

Australian Consulate, Sarawak

E39 Level 2 Taman Sri Sarawak Mall Jalan Tunku Abdul Rahman 93100 Kuching Sarawak Malaysia Phone: (+60 19) 898 9787 Email: [email protected]

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

  • +61 2 6261 3305 from overseas
  • 1300 555 135 in Australia

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