fcm travel uq

International SOS assistance whilst on UQ travel

ISOS Assistance 24/7 emergency contact: 

Phone +61 2 9372 2468 (reverse charge available).

Quote UQ membership number  12AYCA778031

If you do not have telephone access, email  s [email protected] .

FCM Travel Solutions after-hours assistance

FCM Travel Solutions can be contacted 24/7, 365 days a year to make travel bookings or changes.

Outside Australian office hours Mon-Fri 8:30am-5:30pm please contact:

Phone: +61 7 3393 8855 (calls from overseas and within Australia)

After hours email   [email protected]

Please note this email address is not monitored during business hours (Australian office hours Mon-Fri 8:30am-5:30pm).

FCM Travel Solutions (bookings and assistance)

Trading hours: Mon-Fri 8:30am - 5:30pm AEST

Email:  [email protected] Phone: +61 7 3393 8855

Finance Client Support Services (finance support and training queries)

Expense Management System process and training queries

Finance Client Support Services:    Email: [email protected] Telephone: +61 7 3346 6205

CRM queue: Finance - Client Support Services

UQ Travel (Policy and Procedure queries)

mail: [email protected]

Phone: 07 3365 8282 (please email) 

Insurance queries

For insurance queries contact UQ Insurance Services:

Email: [email protected] Phone: +61 7 3365 3075 (please email)

CRM queue:  UQ Corporate - Insurance

UQ approved travellers have access to  International SOS  (ISOS). This service provides travellers with security and medical advice and provides travel-related emergency and routine assistance. For up-to-date alerts and assistance while in country, it is recommended you  download the  ISOS mobile app  or visit the ISOS  UQ travel safety portal .

DFAT / Smart Traveller

24-hour Consular Assistance

Phone: +61 2 6261 3305 (from overseas) Phone: 1300 555 135      (from within Australia) SMS:    +61 421 269 080 

DFAT Smart Traveller website

Student Travel Procedure

Effective date: 31 March 2022

1. Overview

The University supports authorised travel for students to enrich their student experience and enhance their employability.

Authorised travel is where a currently enrolled UQ student undertakes an authorised activity more than 50km away from their usual residence or study location and involves an overnight stay. The activity must be related to their enrolment as a student, although it may be non-credit bearing. Authorised travel only applies to the approved activity dates and locations. Any travel outside these parameters is considered private (ref paragraph 3.4 below).

This Procedure applies to all UQ students (undergraduate/postgraduate coursework students and HDR candidates) undertaking authorised travel both within Australia and internationally, regardless of whether UQ provides any financial support or not.

This Procedure does NOT apply to:

• students who are undertaking personal travel, which is not related to their enrolment at UQ
• students who are also staff of the University and are undertaking UQ business travel in their capacity as a staff member. In such cases, the UQ Travel Policy will apply.

Request for exemptions to this procedure must be put in writing and formally approved by the relevant approver prior to commencement of travel and will only be considered where it is deemed fair and reasonable to apply an approved exemption.

Defined terms used in this Procedure are set out in the Definitions Section.

2. Process and Key Controls

The objective of this procedure is to facilitate the systematic application of practices for approving, recording, reporting, monitoring, and reviewing authorised activities that require students to travel.

Key controls include:

• approval of authorised travel by the relevant approver
• recording Work Integrated Learning (WIL) placements in the enterprise Placement Management System
• recording, reporting, and managing authorised activities that require travel
• provision of travel insurance guidelines and advice
• monitoring and review of these procedures, including regular reporting of recommendations for improvement

3. Principles and Key Requirements

3.1. legitimate purpose of travel.

Travel will be undertaken for legitimate activities only, and only following appropriate authorisation.

Authorised travel must be the only viable way to achieve the authorised activity which cannot be achieved by other means or justified by consideration of the benefits of in-person attendance at the location.

3.2. Sustainability

While travel can be integral to some authorised activities, travel is also a large contributor to carbon emissions. UQ expects that the environmental impact of travel be considered and minimised where possible, although not at the expense of health and safety considerations.

UQ students undertaking authorised travel should:

• Avoid travel if the authorised activity can be undertaken without it; and
• If travel is necessary, make sustainable travel choices where possible.

The COVID-19 Pandemic has demonstrated many authorised activities can be undertaken online effectively such as meetings, conferences, and events. UQ is actively looking to minimise the overall number of journeys undertaken.

3.3. Conduct while travelling

Students will act with respect, integrity, and professionalism at all times and ensure that their behaviour during authorised travel is:

• Appropriate to the purpose of the authorised travel
• Consistent with the UQ Student Code of Conduct
• Compliant with applicable laws and regulations, and
• Respectful of local beliefs and customs.

3.4. Travel insurance and fitness for travel

Travel insurance applies to students undertaking authorised travel more than 50km from their normal place of residence or study, excluding everyday commuting. Limitations apply in terms of days which are and are not covered. Travel insurance cover is subject to full policy terms, conditions, exclusions, and limitations.

Students must ensure they are fit for authorised travel, given the nature, purpose, destination and duration of the travel. If a student has a pre-existing condition, including pregnancy or mental illness, or is over 75 years of age and is travelling internationally they must obtain medical clearance to travel from a doctor within 30 days prior to their travel using the Fit for Travel form available on the UQ Insurance Services website .

UQ students must familiarise themselves with what days and activities are and are not covered under UQ travel insurance while on authorised travel, refer to the UQ Insurance Services website (UQ Travel Insurance brochures for Students). UQ students must advise their relevant travel approver prior to requesting UQ approval for the activity if there is a possible foreseen risk of costs being incurred in connection with the authorised travel which may not be covered by UQ travel insurance (e.g. they have a pre-existing medical condition and their doctor is not prepared to certify that they are fit for international travel, or it is foreseeable that their travel may be cancelled or disrupted).

3.5. Travel Management

Students are responsible for booking their own travel arrangements and are responsible for any issues arising from such bookings, regardless of whether they received any funding from UQ to support the authorised activity. Exceptions include field trips that are coordinated and managed directly by Schools or Faculties.

UQ will not cover any costs attributable to private travel.  UQ will not be responsible or liable for managing any issues including risks and customer complaints relating to or arising from private travel.

Any uninsured costs or losses resulting from authorised travel will be funded by the student personally.

3.6. Risk management

Travel will not be authorised if the risk to the traveller and/or UQ is assessed as unacceptable by either the relevant travel approver or the high-risk travel approver.

While travelling and where necessary, UQ travellers will be provided with medical and security assistance via UQ’s emergency assistance provider , International SOS (ISOS).

ISOS does not replace the approval process. Once authorised to undertake travel, students must:

• register their itineraries through ISOS  for both international and domestic travel, and DFAT Smart Traveller  for international travel, prior to departure and update their itineraries should travel plans change;
• check their emergency contact details are accurate in ISOS in the event of an emergency so they can be promptly contacted and located;
• carry the ISOS Travel Assistance 24/7 contact number whilst travelling and contact ISOS in the event of any medical or security issue whilst travelling; and
• stay in regular contact with UQ and inform them of any changes to travel plans prior to departure or during travel.

Authorised travel will be undertaken using safe and reliable carriers only. Air travel must only be undertaken on airline carriers rated safe as recommended by Airlines Ratings Australia. Airline carriers on the banned list published by the European Union (EU) Air Safety List must not be used.

Students must ensure the secure, safe and legal transportation, storage, and distribution of all UQ assets (physical and digital) while travelling.

Students must ensure that there are no international safeguards (e.g. sanction laws and regulations) under Australian law that may prohibit, or restrict, certain travel.

3.6.1 High Risk Destinations

To ensure the health, safety and wellness of students and to ensure UQ meets its duty of care obligations, authorised travel is not permitted to countries/regions rated by DFAT Smart Traveller as:

• Level 3 (reconsider your need to travel);
• Level 4 (do not travel);
• where no advice has been issued by DFAT Smart Traveller ; or
• any other country/region as determined by UQ;
• the student is a HDR candidate, AND
• the travel is necessary for legitimate mandatory authorised activity, AND;
• the High Risk Travel Approver approves the request to undertake the travel; AND
• the student undertakes all requirements for travel to a high-risk destination outlined in this procedure and any additional requirements requested by UQ.

Students must be vigilant with their personal safety while on authorised travel and should avoid taking unnecessary risks that impact their health, safety, and wellness or UQ’s reputation.

If travelling in groups, a group leader with sufficient capabilities and authorities must be clearly identified to ensure there is clarity of direction and instructions during travel and in case of any emergency or incident.

The high risk destination travel approval process is outlined on the UQ travel website .

UQ will not approve any private travel to a High Risk Destination.

3.6.2 DFAT and New Colombo Plan

DFAT and New Colombo Plan (NCP) require UQ to provide Critical Incident Plan, Risk Management Plan, and confirmation of compliance with other legislative instruments for all relevant projects.

NCP projects must not cause harm including injury or injustice to any person that a project is intended to engage with or assist, or to their wider communities or environment.

NCP Scholarship recipients must comply with DFAT’s Child Protection Policy 2017 and Preventing Sexual Exploitation, Abuse and Harassment Policy 2019, including reporting obligations under these policies.

NCP Scholarship recipients must also complete all required pre-departure training, consent form and eLearning modules.

3.6.3 Cancellation of authorised travel

UQ can cancel or suspend authorised travel at any time for any reasonable health or safety reason. Students will remain responsible for any travel costs even in these circumstances.

4. Roles, Responsibilities and Accountabilities

4.1. students.

All students undertaking authorised travel must comply with:

• UQ relevant policies and procedures
• any directions given by UQ and/or their home government in the interests of traveller safety. Current UQ travel advice can be found at  https://travel.uq.edu.au/
• host policies and procedures (where applicable)
• the Civil Aviation Safety Authority’s Safe Flying Guidelines (where applicable)
• local laws of the regions in which they are travelling
• Department of Foreign Affairs and Trade (DFAT) Smart Traveller travel advice for international destinations, noting that alert levels may vary for different areas within a single country and can change at any time.
•  any special conditions imposed by a relevant scholarship or funding body
• any other directions given by the University on conduct and requirements for authorised travel

Students undertaking authorised travel are responsible for:

• obtaining any visas and other official documentation required for entry and transit through overseas destinations and ensuring they can re-enter Australia at the conclusion of the travel
• updating their contact information on their SI-Net student record, and any other system advised by their Faculty, so that the University can easily communicate with them and their next of kin in an emergency
• registering their local address, contact details, and next of kin with DFAT Smart Traveller  if travelling internationally
• registering their travel (international and domestic) with International SOS (ISOS) before departure and updating should travel plans change at any time
• sign up for alerts with International SOS (ISOS) and Smart Traveller
• ensuring they have read and understood the UQ Travel Insurance – Student – Fact Sheet and completed all required actions
• providing consent from a parent or guardian to participate in authorised travel activity if under 18 years of age
• providing true and complete travel-related information to UQ
• promptly responding to UQ or ISOS when contacted
• ensuring they are fit to travel and able to participate in the authorised activities. Where there are doubts about a student’s fitness to travel, UQ may ask the student to provide written support from a medical or allied health professional
• obtain any vaccines recommended on the DFAT Smart Traveller website for their destination/s, including transits, before they travel. Students should consult this website at least six weeks before their travel departure date or as soon as practicable if the travel is arranged at shorter notice
• registering with the nearest diplomatic mission of their home country when they arrive in their destination country if they are not an Australian citizen or Australian permanent resident
• ensure the travel is authorised  before booking or undertaking travel: authorisation processes and requirements are outlined in 4.2 below
• HDR students undertaking individual Work off Campus (WOC) are responsible for ensuring they obtain relevant approvals and ensuring WOC Plan and Risk Assessments are in place
• Students undertaking approved international placements must complete the Student International Travel Declaration - Placements before commencement of travel

4.2. Approval

The approval process varies depending upon the type of activity being applied for by the student, and intended travel destination (domestic or international).

Where costs are incurred by UQ for any unauthorised travel, expenses will be recovered from the student and disciplinary actions may be taken.

Where costs are incurred by the student for any unauthorised travel, UQ will not reimburse or cover costs for the student as they are considered to be taking private travel.

4.2.1 Work Integrated Learning

As outlined in PPL 3.10.04 Work Integrated Learning and Work Experience , this includes industry placements, industry projects, work simulations, field experiences and work observations.

Allocation to a UQ-sourced placement or approval of a self-sourced placement by a School or Faculty constitutes authorised travel (UQ approved placement dates and location only).  Students who are intending to undertake placements or other WIL activities requiring travel should contact their Placement Coordinator to discuss appropriate approval processes.

If a students’ fitness to participate changes at any time after approval of the placement – either before or during travel – they are required to notify their Placement Coordinator. If they are unsure who their Placement Coordinator is, then they should contact the Director, Student Employability .

Where field trips are organised and accompanied by staff in a group setting, the staff travel approval process is followed with approval of the travel aspects managed through WOC plans and UQ Safe risk assessments.

All international travel must be approved by the Head of Business Unit or approved delegate (i.e., Head of School/Centre Director/School Manager/Deputy Director/Faculty Executive Manager or equivalent).

4.2.2 Unpaid Work Experience

Signed approval by the Head of School or UQ Authorised Person via the unpaid work experience registration form constitutes authorised travel  (UQ approved dates and location only).

4.2.3 UQ Enrichment Programs

Enrichment programs, including semester exchange, that are managed or coordinated by Faculties, Schools, or Central Divisions are authorised via the application, approval, and acceptance process of the relevant organising Unit.

4.2.4 Other Experiences 

Other authorised travel may include attendance at conferences or similar. In such situations, the program coordinator or manager is responsible for ensuring this procedure is adhered to. Approval of such activities will be considered on a case-by-case basis, in line with 1.10.01 Delegations .

Advice can be provided by the Director, Student Employability , if necessary.

4.2.5 HDR Candidates 

HDR students are required to obtain endorsement for research related travel from their Head of School prior to undertaking travel. The Student Traveller Declaration form should be used for this purpose, and the signed Declaration form is to be uploaded to StudentHub .

HDR students who intend to be away from campus for at least a whole research quarter (most commonly in cases of field work) should also ensure they register as remote for their period of travel by submitting a request for approval in advance to the Dean, Graduate School (via my.UQ)

In all cases, the HDR Candidate’s Principal Advisor should be consulted and involved in any decisions regarding research related travel.

4.2.6 High Risk Travel Approver

The high-risk travel approver is a nominated representative of USET and is responsible for:

• assessing, in conjunction with advice from the Governance and Risk Division, all requests for travel to high risk destinations and deciding whether or not to approve the request; AND
• ensuring the risks associated with the travel are acceptable as a result of the risk mitigation measures put in place and are in alignment with UQ’s Risk Appetite Statement (refer to section 6.1 of the Enterprise Risks Management Framework Policy).

The high-risk travel approver may impose a complete travel ban to certain destinations and may require UQ travellers to alter their travel plans or return home. Students undertaking authorised travel must comply with all such directives.

5. Monitoring, Review and Assurance

The Director, Student Employability, with assistance from Faculties, the Graduate School, and Governance and Risk, will:

• assess compliance with this procedure at least annually and ensure any material deficiencies are rectified or escalated to senior managers for remediation; and
• provide annual assurance on the effectiveness of this procedure and make recommendation/s, as appropriate, to improve the policy.

6. Recording and Reporting

Authorised travel will be recorded and managed within UQ Enterprise Systems to facilitate effective reporting and data management across relevant systems.

Definitions

DFAT : Department of Foreign Affairs and Trade.

Enrichment Program : organised co-curricular or extracurricular activities that are managed, delivered, and evaluated by UQ for currently enrolled UQ students to enhance their employability.

New Colombo Plan (NCP) : New Colombo Plan is a signature initiative of the Australian Government that supports Australian undergraduates to study and undertake internships in the region. NCP encompasses the NCP Scholarship Program, NCP Mobility Program, and NCP Alumni Program.

Principal Advisor : roles and responsibilities of Principal Advisors are outlined in the Procedures of PPL 4.60.01 Eligibility and Role of Higher Degree by Research Advisors

Unit : A formal grouping of staff, physical facilities and equipment established to conduct academic programs, be responsible for a major functional area of administrative and/or educational services or perform a discrete set of administrative or research activities ( https://ppl.app.uq.edu.au/content/1.30.04-organisational-structures-university-systems )

Work Integrated Learning (WIL) : learning experiences that explicitly integrate theory with practice within a purposefully designed curriculum to foreground employability. WIL must be either assessable by The University of Queensland (for credit) or otherwise a requirement of an academic course or program.

For Higher Degree Research (HDR) students, WIL opportunities must be unrelated to the HDR project thesis and authorised as a requirement of the program by the Dean, Graduate School.

Work off Campus : Commonly known as fieldwork. Work off-campus relates to research, teaching, learning, instruction or other activities, which takes place at locations that are not registered as UQ sites. Work off-campus may include unfamiliar surroundings or uncontrolled environments.

Looking for more information?

If you are looking for more information or have questions, you can contact

• For Global Experiences (semester-based exchange and short-term experiences), contact the  Internships and Global Experiences Team
• For HDR Student Travel (travel in your capacity as an HDR Student as part of your enrolment), please read section 4.2.5 of the procedures and use the Student Traveller Declaration form .   Completed HDR Student Traveller Declaration forms must be uploaded into StudentHub .   If you have any other questions relating to your travel, you can contact [email protected]

Support for HDR students

• Current students

Manage your candidature

Visit  my.UQ's HDR information and services pages  to access advice, resources and links to:

• candidature management system and portal guides
• progress review completion guides
• thesis preparation, submission and examination advice and guidelines
• scholarships and fees information
• student support advice
• careers advice and resources.

Alternatively, visit UQ's  Graduate School website  for comprehensive career development support.

Talk to your academic advisor

Contact your  academic advisor  for advice about course selection as you progress through your degree.

Check your HDR program milestones

Find School administrative advice about your  HDR program progress reviews .

HDR Computer Support

The School of Mathematics and Physics will purchase, and maintain in warranty, EITHER a desktop computer or a laptop for all HDR students enrolled in the School.

Before commencing HDR students should discuss their computing requirements with their Principal Advisor as soon as possible (preferably before arrival). All HDR students are entitled to the standard allocation provided by the School, which is a performance desktop PC and two monitors or a laptop, up to a maximum allocation of $2.5K. Students who have a demonstrated requirement for a computer with higher specifications, exceeding $2.5K will need to discuss these requirements with their Principal Advisor. In the first instance, Advisor grant funds should be used to cover any additional costs, provided grant conditions allow such expenditure. If the Advisor doesn’t have funds, then as a last resort, Advisors should seek special approval from the Head of School for an exception. All procurements  must be made through UQ processes. 

If a student does not elect to make a purchase within the first quarter after their commencement, they forfeit the allocation.

Additional IT accessories (such as styluses, webcams, laptop docks, and cases), or specialised computer equipment (such as tablets, or high spec computers or monitors), must be covered within this allocation or funded from other sources, such as supervisor funds or prize funds.

Apply for travel

To apply for travel you need to complete the Student Traveller Declaration form (PDF, 188.4 KB)  and submit this via the  travel approval and/or funding to attend a conference  online application. The Student Traveller Declaration form (PDF, 188.4 KB)  only needs to be approved by your Principal Advisor before you attach it to the online application. Approval from the Head of School/Director of HDR,  will be provided to you after your online application has been reviewed . 

Once you have completed the online application above and received confirmation that your travel has been approved:

• Students applying for SMP Funded Travel (from their $3,500 allocation), will be asked to complete the Student Funds Acceptance (DOCX, 20.3 KB)  form.
• Book your travel and submit a claim for reimbursement by providing copies of all receipts to SMP Finance Transactions  [email protected]  (please include a copy of your travel approval notification), or
• If your Advisor has a UQ Corporate Credit Card, you can make arrangements with them to make the payment on your behalf, but your travel must not be booked through FCM, or
• Contact SMP Finance Transactions  [email protected]  (including a copy of your travel approval notification) and they will make the payment for you, but your travel must not be booked through FCM.

More details from the Graduate School regarding travel are available here .  All questions should be sent to  [email protected] . 

More details are available at UQ's   Career and employability  web pages.

UQ's  travel resources page may also be useful.

HDR students who intend to be away from campus for at least a whole research quarter (most commonly in cases of field work) should also ensure they register as remote for their period of travel by submitting a request for approval in advance to the Dean, Graduate School (via my.UQ) 

Email the student support team  for more information, call (07) 3446 0503, or book an appointment online (students only).

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Travel Policy

Section 1 - purpose and scope, objective, scope and application, section 2 - principles and key requirements, legitimate purpose of travel, conduct while travelling, sustainability, prudent use of uq resources, class of travel, justifications and approvals, travel insurance and fitness for travel, private travel, non-uq travel companion/person, risk management, travel management, section 3 - roles, responsibilities and accountabilities, uq travellers, travel approver, high risk travel approver, uq travel manager, section 4 - monitoring, review and assurance, section 5 - recording and reporting.

(1) Travel management at The University of Queensland (UQ) is an enabling function that comprises all modes of domestic and international travel, and directly associated activities such as accommodation and meals. 

(2) ‘UQ Travel’ is an approved journey that includes either a flight or overnight accommodation away from a UQ traveller’s normal place of work.

(3) This Policy outlines the principles and key requirements for UQ travel, which is defined as:

• authorised travel approved by UQ, regardless of funding source, for the purpose of UQ business.

(4) Persons undertaking UQ travel are defined as ‘UQ travellers’ under this Policy. Even if UQ is contributing to the travel costs, a UQ traveller does not include:

• travellers undertaking travel because of personal reasons (e.g. family related, health related, returning to their home country of their own will);
• job interviewees who are invited to UQ;
• research participants;
• volunteers;
• external guests who are invited to UQ, but are not travelling as a representative of UQ; or
• staff travelling to or from a home base to begin employment at UQ, or at the conclusion of a term or contract.

(5) Students (undergraduate/postgraduate coursework students and HDR candidates) should refer to the  Student Travel Procedure .

(6) The objective of this Policy is to facilitate UQ travel, while enabling and ensuring:

• prudent and transparent use of resources;
• effective and efficient management of travel-related risks;
• compliance with legal and regulatory obligations; and
• community expectations are met.

(7) This Policy applies to all UQ travel and to all UQ travellers.

(8) For staff (defined as continuing, fixed-term, research contingent funded and casual staff members), compliance with this Policy is a condition of their appointment and continuing employment with UQ. For UQ honorary/title holders, compliance with this Policy is a condition to retain their title.

(9) This Policy applies in conjunction with any travel-related conditions, obligations and arrangements stipulated in employment contracts, grant conditions or contracts and arrangements with third parties. To avoid any doubt, this Policy prevails over such travel-related contracts, conditions, obligations and arrangements to the extent it does not adversely affect the rights of any third party.

(10) The ‘six steps to travel’ are outlined on the  UQ Travel website  and must be followed in conjunction with this Policy. 

(11) This Policy is supported by the  Dual Purpose Travel (DPT) Procedure .

(12) Request for exemptions from this Policy must be put in writing and formally approved by the relevant University Senior Executive Team (USET) member or Institute Director (IMB, QAAFI, SMI, QBI and AIBN) prior to requesting UQ travel and will only be considered where it is deemed fair and reasonable to apply an approved exemption. USET members require approval from their relevant supervisor for exemptions from this Policy.

(13) UQ travel will be undertaken for legitimate UQ purposes only and be demonstrably aligned to UQ objectives and strategic priorities.

(14) All UQ travel will satisfy the test of necessity (i.e. UQ travel was practically the only option, or it was demonstrably the most effective and efficient option to achieve the underlying business/academic objective).

(15) UQ travellers will act with respect, integrity and professionalism at all times and ensure that their behaviour during UQ travel is:

• appropriate to the purpose of the UQ travel;
• consistent with the Staff Code of Conduct Policy and/or Student Code of Conduct Policy and UQ values ;
• compliant with applicable laws and regulations; and
• respectful of local beliefs and customs.

(16) UQ staff are at work while on UQ travel, including between periods of UQ travel when it is impractical to return to their normal place of work. This does not include private travel days when a staff member is on approved leave (refer to the  Dual Purpose Travel (DPT) Procedure  for private travel day definition). 

(17) While UQ travel is integral to UQ achieving its strategic goals, travel is also a large contributor to UQ’s carbon emissions. The environmental impact of travel must be considered and minimised where possible, although not at the expense of a UQ traveller’s health and safety.

(18) UQ travellers and travel approvers must:

• avoid travel if the business/academic objective can be achieved without it; and
• if UQ travel is necessary, make sustainable travel choices where possible such as flying Economy Class.

(19) The COVID-19 Pandemic has demonstrated many UQ business activities can be undertaken online effectively such as meetings, conferences and events. UQ will actively look to minimise the overall number of journeys undertaken by UQ travellers moving forward.

(20) All reasonable steps will be taken to minimise the cost of UQ travel and its impact on UQ operations, provided:

• the primary purpose of the travel is not compromised;
• there is no unacceptable increase in the safety or health risk to the UQ traveller and/or to UQ; and
• there is no adverse impact on UQ’s ability to meet its duty of care obligations to the UQ traveller.

(21) Domestic air travel must be booked at Economy Class.

(22) International air travel must be booked at Economy Class except if the air travel is more than 7 continuous hours, the travel approver may use their discretion to approve a UQ traveller to travel at a higher class of travel (Premium Economy or Business Class) in certain circumstances including:

• a medically certified disability or medical condition; or
• the UQ travel is required to be undertaken within a very short timeframe (e.g. less than 48 hours total time in the business location).
• the air travel is paid for by an external organisation with funds not administered by UQ, or where a higher class of travel above Economy Class is explicitly included and stated in the approved budget of an externally funded project/contract; or
• the air travel is paid (or upgraded from Economy Class) using consultancy funding.

(23) UQ travellers may upgrade travel to a higher class with their own personal funds or loyalty/frequent flyer points. This can be facilitated by UQ’s travel services provider,  FCM Travel Solutions .

(24) All decisions and approvals for UQ travel will be transparent, verifiable, documented and demonstrate responsible stewardship of the UQ’s resources, reputation and values.

(25) All UQ travel will be fully justified, budgeted, and approved prior to booking travel in accordance with this Policy, the  Dual Purpose Travel (DPT) Procedure  and the 'six steps to travel' outlined on the  UQ travel website .

(26) UQ will not normally cover any unapproved and unreasonable costs. Where costs are incurred by UQ for any unauthorised travel, expenses will be recovered from the traveller and disciplinary actions will be taken.

(27) UQ travellers can not approve their own UQ travel or travel-related expenses including any reimbursement claims.

(28) UQ staff will not approve UQ travel or travel-related expenses for their supervisor.

(29) UQ travel funded by grants or by an external party (including work covered under the  Consultancy, Secondary Employment and Internal Work Policy ) must be considered in accordance with this Policy. To the extent the plans, contracts and conditions approved by the grantor/external party are materially inconsistent with this Policy, this Policy prevails, provided the grantor’s/external party’s rights are not adversely affected.

(30) Grant seekers will not seek or negotiate travel privileges as part of their grant requests and contracts.

(31) Expenses associated with loyalty programs and lounge memberships are to be paid for personally by the UQ traveller however UQ travellers can accrue points for loyalty programs resulting from UQ travel.

(32) Automatic travel insurance applies to UQ travellers undertaking UQ travel more than 50km from their normal place of residence or business, excluding everyday commuting. Travel insurance cover is subject to full policy terms, conditions, exclusions and limitations.

(33) UQ travellers must ensure they are fit for UQ travel, given the nature, purpose, destination and duration of the travel.

(34) UQ travellers must familiarise themselves with what is and is not covered under UQ travel insurance while on UQ travel, refer to the  UQ Insurance Services website  (UQ Travel Insurance brochures for Staff and Students). UQ travellers must advise their supervisor and the relevant travel approver prior to requesting UQ travel approval if there is a possible foreseen risk of costs being incurred in connection with the UQ travel which may not be covered by UQ Travel Insurance (e.g. you have a pre-existing medical condition and your doctor has not been prepared to certify that you are fit for international travel or it’s foreseeable that your travel may be cancelled or disrupted).

(35) Any uninsured costs or losses resulting from UQ travel, and where UQ is responsible, will be funded by the UQ traveller’s business unit.

International Travel - Fitness for Travel Requirement

(36) If a UQ traveller is planning to undertake international UQ travel and has a pre-existing condition, or if the UQ traveller is over 75 years of age, they must obtain medical clearance to travel from a doctor within 30 days prior to the UQ travel using the Fit for Travel form available on the  UQ Insurance Services website .

(37) A pre-existing condition is a physical defect, condition, illness or disease for which treatment, medication or advice (including advice for treatment) has been received or prescribed by a doctor in the 12 months prior to the UQ travel. This also includes pregnancy and any mental illness.

(38) The Fit for Travel form must be completed by UQ travellers prior to booking their international UQ travel if, at the time, they are showing symptoms of any defect, condition, illness or disease.

(39) Dual Purpose Travel (defined as a combination of part UQ travel and part private travel) may be permitted in some circumstances provided:

• the private travel component is not the primary purpose of the trip;
• the private travel component will not adversely affect the objectives of the UQ travel;
• the private travel component will not result in any additional cost to UQ;
• the private travel component would not have occurred if not for the UQ travel;
• the most logical and economical flight-path to and from the UQ travel destination/s has been selected;
• leave for private travel is approved in accordance with UQ’s leave approval process;
• UQ will not incur any Fringe Benefit Tax liability;
• the travel approver agrees the request is reasonable and approves the dual purpose travel in accordance with this Policy and the  Dual Purpose Travel (DPT) Procedure ;
• the UQ traveller abides by the requirements of dual purpose travel in accordance with this Policy and the  Dual Purpose Travel (DPT) Procedure ; and
• the UQ traveller agrees to disclose and maintain details of their dual purpose travel to enable UQ to assess compliance with this Policy.

(40) UQ will not cover any direct costs attributable to private travel e.g. accommodation, meals. Any costs incurred by UQ that can be directly attributable to or associated with private travel will be charged to and recovered from the UQ traveller. 

(41) UQ will not approve any private travel to a High Risk Destination (see ‘High Risk Destinations’ provisions below).

(42) UQ will not be responsible or liable for managing any issues including risks and customer complaints relating to or arising from private travel or the private portion of dual purpose travel.

Travel Insurance During Private Travel

(43) UQ travellers will be insured under UQ travel insurance cover (subject to full policy terms, conditions, limitations and exclusions) for some limited private travel which is incidental to the UQ travel. For more information on what private travel is and is not covered under UQ travel insurance, refer to the  UQ Insurance Services website  (UQ Travel Insurance brochures for Staff and Students). UQ travellers must obtain their own private travel insurance for any other private travel.

(44) UQ travellers will not be covered for any private travel to a High Risk Destination (see ‘High Risk Destinations’ provisions below).

Non-UQ Travel Companion

(45) In some circumstances a non-UQ travel companion (including family members such as a spouse, partner, or dependant etc.) may accompany a UQ traveller undertaking UQ travel, provided:

• UQ will not be liable for the non-UQ travel companion;
• UQ will not incur any additional costs;
• the objectives of the UQ travel will not be compromised; and
• the non-UQ travel companion doesn’t pose any additional risks to the UQ traveller or UQ.

(46) UQ will not be responsible for managing any issues including risks and customer complaints relating to or arising from travel with a non-UQ travel companion.

(47) A non-UQ travel companion will not be covered by UQ’s travel insurance and must arrange their own personal travel insurance cover.

Approved Non-UQ Person

(48) In some circumstances a non-UQ person may be approved by UQ to undertake UQ travel if there is a compelling and evidenced reason such as a medical, safety and/or security risk to the UQ traveller (e.g. a Carer who accompanies a UQ traveller with disabilities in order for the business objective to be achieved).

(49) Explicit written approval from the relevant USET member must be obtained prior to booking travel for the non-UQ person.

(50) A non-UQ person approved by UQ will be treated (and have the same responsibilities) as a UQ traveller in accordance with this Policy.

(51) A non-UQ person approved as a UQ traveller will be covered by UQ’s travel insurance (subject to full policy terms, conditions, limitations and exclusions).

(52) Fringe Benefit Tax (FBT) will be applicable on any costs paid for by UQ for a non-UQ person. The FBT liability will be funded by the business unit (contact the UQ Taxation Unit on  [email protected] for further information on FBT).

(53) Travel will not be authorised if the risk to the traveller and/or UQ is assessed as unacceptable by either the relevant travel approver or the High Risk Travel Approver.

(54) While travelling and where necessary, UQ travellers will be provided with medical and security assistance via UQ’s emergency assistance provider,  International SOS  (ISOS).

(55) ISOS  does not replace the UQ travel approval process. Once UQ travel is approved, UQ travellers must:

• register their itineraries through  ISOS  and  DFAT Smartraveller  prior to departure and update their itineraries should travel plans change;
• check their emergency contact details are accurate in  Workday  and  ISOS  in the event of an emergency so they can be promptly contacted and located;
• carry the  ISOS  Travel Assistance 24/7 contact number whilst travelling and contact  ISOS  in the event of any medical or security issue whilst travelling; and
• stay in regular contact, as agreed, with their supervisor and inform them of any changes to travel plans prior to departure or during travel.

(56) UQ travel will be undertaken using safe and reliable carriers only. Air travel is only permitted on airline carriers rated safe as recommended by  Airlines Ratings  Australia. Airline carriers on the banned list published by the  European Union (EU) Air Safety List  are not permitted to be used. 

(57) Based on the activities undertaken, UQ travellers and supervisors should consider, and agree on, actions to ensure fatigue management is addressed.

(58) UQ travellers must ensure the secure, safe and legal transportation, storage, and distribution of all UQ assets (physical and digital) while travelling.

(59) UQ travellers must ensure that there are no international safeguards (e.g. sanction laws and regulations) under Australian law that may prohibit, or restrict, certain travel.

High Risk Destinations

(60) To ensure the health, safety and wellness of UQ travellers and to ensure UQ meets its duty of care obligations, UQ travel is not permitted to countries/regions rated by  DFAT Smartraveller  as:

• Level 3 (reconsider your need to travel);
• Level 4 (do not travel);
• Where no advice has been issued by  DFAT Smartraveller ; or
• Any other country/region as determined by UQ;
• the travel is necessary for legitimate UQ strategic purposes;
• the High Risk Travel Approver (nominated representative of the USET) approves the request to undertake the travel; and
• the UQ traveller undertakes all requirements for travel to a high risk destination outlined in this Policy and the  UQ Travel Website .

(61) UQ travellers must be vigilant with their personal safety while on UQ travel and should avoid taking unnecessary risks that impact their health, safety and wellness.

(62) If travelling in groups, a group leader with sufficient capabilities and authorities must be clearly identified to ensure there is clarity of direction and instructions during travel and in case of any emergency or incident.

(63) The high risk destination travel approval process is outlined on the  UQ Travel Website .

Travel Protocol for Senior Management

(64) No more than 50 per cent of USET members are to travel in the same aircraft/vehicle at the same time.

(65) USET, the Chancellor and the President of the Academic Board should avoid travelling with their deputies in the same aircraft or vehicle.

(66) The ‘six steps to travel’ on the  UQ Travel Website  outline the requirements which must be followed for planning travel, approval for travel, booking travel, paying for travel, safety while travelling and returning from travel.

(67) Travel bookings must be made through UQ’s preferred travel services provider,  FCM Travel Solutions , in accordance with the booking travel process outlined on the  UQ Travel Website . Valid exceptions for not booking UQ travel through FCM are listed on the UQ travel website  FAQ section .

(68) Personal preferences, airline memberships and reward program memberships (such as frequent flyer programs or other loyalty programs) are not sufficient reasons to not book travel through FCM.

(69) UQ travellers are responsible for complying with applicable sections of this Policy, the  Dual Purpose Travel (DPT) Procedure  and the  UQ Travel Website  including:

• exploring all viable options to achieve the business objective (e.g. virtual attendance at meetings, conferences, workshops etc.);
• ensuring UQ travel is properly budgeted for and funds are available to pay for the travel and all associated costs;
• discussing their travel plans with their supervisor prior to submitting a travel request;
• planning their travel and obtaining necessary approvals, within a timely manner prior to UQ travel;
• ensuring UQ travel is planned and undertaken in the most cost effective and efficient manner;
• ensuring their work responsibilities are suitably covered during the UQ travel;
• assessing and ensuring their own fitness to travel and obtain medical clearance for international travel from a doctor if required; (UQ will reimburse UQ travellers for the cost of an appointment with a doctor to assess fitness for travel if the UQ traveller has a pre-existing condition or is over 75 years of age);
• obtaining necessary vaccinations/medications; (UQ will reimburse UQ travellers for the cost of vaccinations/medications required for their specific UQ travel destinations, other than for vaccinations listed in the Immunise Australia Program);
• seeking appropriate medical and security advice from  ISOS  prior to travel;
• completing risk assessment documentation where required;
• providing true and complete travel-related information to UQ;
• ensuring their contact details and travel itinerary is kept up-to-date with  ISOS ;
• promptly responding to UQ or  ISOS  when contacted; and
• establishing appropriate communication arrangements with their supervisor and advising their supervisor of any changes to their itinerary or the risk profile of their travel;
• holding a valid passport, appropriate visas and complying with relevant immigration requirements for the entire duration of UQ travel;
• checking the accuracy of their travel documentation prior to travel and understanding the terms and conditions of their UQ travel bookings;
• managing travel-related costs and expenses responsibly and consistently in accordance with UQ policies and procedures;
• identifying any private travel costs during the UQ travel and pay their personal contribution at the time of booking;
• disclosing to UQ any relevant details regarding private travel or UQ travel with accompanying non-UQ travellers or an approved non-UQ person to facilitate any audit and reviews undertaken by UQ or a party engaged by UQ;
• maintaining and, where appropriate, providing copies of necessary travel-related records. All travel-related records must be finalised within 30 days of return from UQ travel;
• ensuring all UQ assets are reasonably protected during UQ travel; and
• ensuring that there are no international safeguards (e.g. sanction laws and regulations) under Australian law that may prohibit or restrict certain travel.

(70) A prospective UQ traveller may decline to undertake UQ travel due to compelling and evidenced medical, safety and/or security reasons.

(71) UQ travellers who act outside of this Policy and any associated procedures will be personally responsible for costs incurred by UQ. Repayment must be made by the UQ traveller from personal, post-tax funds and cannot be paid from a university account (e.g. consulting, external funding or research funded account).UQ will expect repayment of this cost within 30 days of identification. Failure to do so will result in debt recovery action being taken by UQ.

(72) The role of travel approver will vary across UQ. In most cases, the relevant travel approver will be the UQ traveller’s supervisor or Head of Organisational Unit (such as school, institute, centre or division) or their approved delegate (i.e. Head of School / Deputy Head of School / Centre Director / School Manager / Centre Manager / Deputy Director / Faculty Executive Manager or equivalent).

(73) The travel approver is responsible for assessing and ensuring the following, where relevant, in a timely manner:

• the UQ travel is necessary;
• the travel plan is reasonable (timing, duration, and total cost etc.) and demonstrates prudent use of UQ resources (i.e. the most logical and economical route is selected and, if required, Premium Economy or Business Class is justified); and
• all proposed business location/s are for legitimate UQ business purposes.

Supervisors

(74) The UQ traveller's supervisor should confirm the following with the UQ traveller prior to departure:

• appropriate controls have been or will be implemented to effectively manage the risks associated with undertaking UQ travel;
• the traveller is fit to undertake UQ travel having regard to the nature, purpose, destination, and duration of the travel (it's the responsibility of the traveller to get a medical clearance for international travel if they have a pre-existing condition); and
• appropriate communication arrangements have been put in place to remain in contact with the traveller.

(75) The High Risk Travel Approver is a nominated representative of USET (see High Risk Destination section on the  UQ Travel Website ) and is responsible for:

• assessing, in conjunction with advice from the Governance and Risk Division, all requests for UQ travel to high risk destinations and deciding whether to approve the request; and
• ensuring the risks associated with the UQ travel are acceptable and the risk mitigation measures put in place align with UQ’s Risk Appetite Statement (refer to the  Enterprise Risk Management Framework Policy ).

(76) The High Risk Travel Approver may impose a complete travel ban to certain destinations and may require UQ travellers to alter their travel plans or return home. UQ travellers must comply with all such directives. UQ has no liability or responsibility where this may impact either a UQ traveller’s private travel (as part of dual purpose travel) or any non-UQ travel companion that accompanies a UQ traveller.

(77) The UQ Travel Manager (Governance and Risk Division) is responsible for:

• providing systems and processes, to the extent necessary and feasible, to enable efficient adoption of this Policy; 
• engaging, establishing and managing contracts and relationships with travel-related suppliers or third parties including travel management provider/s, airlines and accommodation providers;
• enforcing the requirements of this Policy; and
• escalating any material and/or systemic breaches of this Policy to Senior Managers for remediation.

(78) Supervisors, travel approvers and budget holders will monitor all travel (and travel related expenses) within their areas of responsibility to ensure compliance with this Policy, any associated procedures and the  UQ Travel Website .

(79) The UQ Travel Manager will:

• assess compliance with this Policy at least annually and ensure any material deficiencies are rectified or escalated to Senior Managers for remediation; and
• provide annual assurance on the effectiveness of this Policy and make recommendation/s, as appropriate, to improve this Policy.

(80) The UQ Travel Manager will produce the annual Overseas Travel Report.

(81) UQ travellers, supervisors, travel approvers and UQ Finance will provide the necessary information and data to the UQ Travel Manager to produce the annual report and any other reports to USET.

© The University of Queensland   ABN: 63 942 912 684   CRICOS: 00025B   TEQSA: PRV12080

FK Krasnodar

Total market value

• Squad size: 23
• Average age: 25.2
• Foreigners: 15    65.2 %
• National team players: 11
• Stadium: Stadion Krasnodar    35.179 Seats
• Current transfer record: €-9.58m

Squad FK Krasnodar

Top arrivals

Top departures, top goalscorers, most assists, table section premier liga 23/24, transfer record, stats & facts, who do you want to win.

In this match you stick with...

Krasnodar, Russia

Tours, Attractions and Things To Do in Krasnodar

Here we are in the South of Russia. Welcome to Krasnodar, a major economic and cultural center of North Caucasus, also called “the capital of Kuban”. Krasnodar, perhaps, is one of the most interesting resort towns of the Russian Federation. It is a relatively young city founded by the Cossacks in в 1793 on the lands granted by Ekaterina II (hence its former name was Ekaterinodar). Later, when the Soviet system rose to power, the city was re-named to Krasnodar in 1920, and it preserved this name up to date.

Krasnodar is a center of the Russia’s southern touristic zone, located of the right bank of the Kuban River, 120-150 km from two warm seas – the Black and the Azov. It is an interesting fact that the city is located in the golden section of the Earth, almost in between the equator and the North Pole, right on the 45th parallel, also called “the Golden Line” or “the Life Line”. There exists an opinion that the living conditions in these latitudes are most favorable for human.

In spite of the city’s “youth” Krasnodar has many historical landmarks, while its architectural look is various and represented by different styles from Baroque and Classicism to late Modern. In Krasnodar, there is one of the largest Russian churches – Saint Catherine’s Cathedral, built as early as in 1914 and survived by a miracle under the Soviet power. It is also worth while visiting the Krasnodar main Orthodox Church – Alexander Nevsky Cathedral. Interesting and dramatic, was the fate of this, one of the Russia’s most beautiful churches, an example of Russian and Byzantine templar style. Alexander Nevsky Military Cathedral was erected in April 1853, but later on, in year 1932 it was blown up by the Communists. And it was not until May 2006 when the inauguration ceremony of Alexander Nevsky Cathedral built anew took place.

Nowadays the Krasnodar architectural variety combines the harmony of old and modern structures. Now, next to the churches there are also modern high-rise buildings (the Marriott Hotel”), shopping and entertainment centers (“Red Square”), modern concert halls (Palace of Arts “Premiere”), restaurants, and night clubs. The city also strikes with its numerous museums, theaters, art galleries. Particularly, if you find yourself in Krasnodar, we recommend you to visit the Krasnodar Regional Art Museum named after F. A. Kovalenko to enjoy a rare collection of Russian avant-garde and Dutch art of XVI century, and also attend concerts of SSAI “Kuban Cossack chorus” to listen to Kuban Cossack, Russian and Ukrainian folk-songs.

Two Krasnodar unusual landmarks enjoy wide popularity among tourists and local community: the Monument to a purse and the Monument to the doggies in love. Do you want to turn round? Then you are to the purse. It is enough to rub your purse over it, and you will have more money. But if you are unlucky in love, then the loving couple of dogs will help you, you should stroke their small paws and love will certainly come to you.

FCM Travel in Australia

FCM is the trusted market leader in Australia. We worked hard to get here and we work hard every day to stay here.

Moving in step with our customers and taking an alternative view to corporate travel, we make it easy to get business done. Our flexible approach and ability to adapt to their changing needs is why customers across the Corporate, Government and Academic sectors in Australia are our valued travelling companions. With FCM you get a whole travel ecosystem with specialist teams focused on consulting, meetings and events and charters.

Our expertise

• FCM Australia was named Leading TMC for Oceania at the World Travel Awards 2020. 
• The TMC was named one of the 10 most innovative professional services firms of 2019 by Australian Financial Review. 

Local services

FCM Australia offers many corporate travel and expense management services including: 

• 24/7 emergency assistance 
• Best in market technology 
• Corporate travel policy advice 
• Global travel buying power 
• Group bookings, and charter services 
• Local and multinational support 
• Meetings, incentives, conferences and events (MICE) 
• Payment solutions
• Traveller safety and security services 
• VIP executive service 
• Visa, passport and travel insurance assistance 

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