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This Florida Seaport Just Became the First to Host a Global Entry Enrollment Center

“This is a proactive endeavor to help expedite the Global Entry application process for international travelers departing on a cruise.”

Torresigner/Getty Images

The Miami cruise port just became the first seaport with a Global Entry Enrollment Center, allowing travelers to complete their applications for the Trusted Traveler program when sailing.

The PortMiami Global Entry Enrollment Center opened this month and will be available to conditionally approved cruisers to complete the interview portion of their application . While enrollment centers are offered in dozens of states and territories and even in Qatar, this is the first in a cruise port.

“This is a proactive endeavor and benefit offered by the Miami Seaport to help expedite the Global Entry application process for international travelers departing on a cruise,” Carlos Martel, the U.S. Customs and Border Protection (CBP) director of field operations at the Miami-Tampa Field Office, said in a statement . 

The new PortMiami Global Enrollment Center is located in Cruise Terminal D, according to the port . Travelers who are processing both new and renewal applications will be able to make appointments.

Global Entry allows travelers returning from an international trip to go through customs faster by using an automated kiosk. Travelers who are approved for Global Entry also get TSA PreCheck . The program costs $100 for the application, which is valid for five years and is nonrefundable. Certain credit cards reimburse the application fee.

Travelers must first apply online and then schedule an in-person interview. In select locations, CBP operates an enrollment on arrival option , allowing applicants to complete their interview when they land in an international terminal, no appointment necessary.

Earlier this year, CBP introduced a mobile app to allow Global Entry members to verify their identity from their smartphone by taking a selfie while waiting in the security line rather than at the kiosk. That service is available at select airports around the country.

The new PortMiami Global Entry Enrollment Center opened as the cruise terminal welcomed a record 7.299 million passengers this year, according to Miami-Dade County . The cruise terminal serves several popular cruise lines, including Oceania Cruises, Carnival Cruise Line, MSC Cruises, Norwegian Cruise Line, and Regent Seven Seas Cruises. Next year, the port will welcome the largest cruise ship in the world, Royal Caribbean’s Icon of the Seas .

Global Entry Program Expands to PortMiami

• December 6, 2023

PortMiami has become the first seaport to host a Global Entry Enrollment Center. According to a press release issued by U.S. Customs and Border Protection (CBP), the new center was introduced on Dec. 1 and aims at assisting the traveling public with completing new and renewal applications.

CBP officers staffing PortMiami Global Entry Enrollment Center are now able to help candidates complete their application processing and their conditionally approved, in-person interviews as the final step in the membership enrollment process, the statement added.

“This is a proactive endeavor and benefit offered by the Miami Seaport to help expedite the Global Entry application process for international travelers departing on a cruise,” said Carlos Martel, CBP’s Director of Field Operations at the Miami-Tampa Field Office.

CBP signage at the seaport provides additional information and directions to assist with the enrollment process.

Global Entry is a U.S. Customs and Border Protection program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States, CBP explained.

Members enter the United States by accessing the Global Entry processing technology at designated locations.

Benefits associated with becoming a Global Entry member include no processing lines, no paperwork, and TSA Pre✓® Eligibility, which expedites screening through TSA checkpoints at participating airports.

Opening an enrollment center at PortMiami helps to promote and expand the program, CBP said.

One of the largest cruise homeports in the world, PortMiami serves as year-round basis for several cruise lines, including Carnival Cruise Line, Royal Caribbean International, Norwegian Cruise Line, MSC Cruises and Virgin Voyages.

For the 2023-2024 cruise season, the port is set to host eight new cruise ships including Carnival Cruise Line’s Carnival Venezia, Explora Journey’s Explora I, Norwegian Cruise Line’s Norwegian Viva, Royal Caribbean’s Icon of the Seas, and Regent Seven Seas’ Seven Seas Grandeur.

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This U.S. cruise port is the first to host a Global Entry Enrollment Center

The new location aims to expand the trusted traveler program

PortMiami is the first cruise port to host a Global Entry Enrollment Center. U.S. Customs and Border Protection (CBP) announced the opening on December 1.

The Center, staffed by CBP officers, will assist travelers in completing or renewing applications for the Global Entry program, including the in-person interviews necessary to complete the first step in the enrollment process.

“This is a proactive endeavor and benefit offered by the Miami Seaport to help expedite the Global Entry application process for international travelers departing on a cruise,” said Carlos Martel, CBP’s Director of Field Operations at the Miami-Tampa Field Office.

Global Entry grants expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. If you travel internationally, it’s a great way to ensure your arrival back home is hassle-free: members enter the U.S. by accessing the Global Entry processing technology at designated locations. Members also enjoy perks like no processing lines, no paperwork, and TSA Pre Eligibility, which gets you through TSA checkpoints faster at participating airports.

PortMiami is one of the largest cruise homeports in the world, serving as a year-round base for several cruise lines including Carnival, Royal Caribbean International, Norwegian, MSC Cruises and Virgin Voyages. CBP officials say the opening of the enrollment center will help promote and expand the Global Entry program.

Find out more about Global Entry and how to enroll here .

• Gerrish Lopez Contributor, New Orleans

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The Global Entry Program: From Application to Airport [+ Map of Locations & Kiosks]

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What Is Global Entry?

How much does global entry cost, sharing your credit, other ways to pay for membership, what are the requirements, eligibility, and restrictions, what are the benefits how much time can i save, which countries participate in the program, which airports have customs and border patrol security offices, enrollment on arrival, other office locations: outside the airport, a quick step-by-step walkthrough, re-registering for the trusted traveler program’s website, how long does the application take, the interview: what should i expect, getting your tsa precheck, renewing your membership, trusted traveler program comparison, global entry vs. nexus, global entry vs. sentri, global entry vs. tsa precheck program, 24 quick tips for candidates, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

If you’ve traveled much at all, you’ve likely heard of the Global Entry program. With all the fuss about waiting in lines at the airport, people are very curious about any way to beat the system.

In this article, we’ll answer all your questions and help you get signed up for the program so you can speed your way through customs and get to your final destination!

For those who frequently travel overseas, you know how difficult it can be for an international traveler to get through customs upon arrival.

To lessen the pain while dealing with an ever-increasing number of security risks, the U.S. government created a program called Global Entry that gives preapproved clearance to low-risk travelers entering the U.S.

Currently, this program is 1 of the 5 available Trusted Traveler Programs. Four of these are designed for personal and business travelers (Global Entry, SENTRI , NEXUS , and TSA PreCheck ), while 1 is for commercial trucking (FAST).

All programs except TSA PreCheck are governed by the U.S. Customs and Border Protection unit (CBP). As its name implies, TSA PreCheck is administered by the Transportation Security Administration.

The CBP Global Entry program first originated as INSPASS in the 1990s. After the CBP merged with the Immigration and Naturalization Service (INS), it created the current program in its place.

Initially, the program was only offered at John F. Kennedy Airport (JFK) and Newark Liberty International Airport (EWR) but has since been expanded to over 58 U.S. airports and 17 preclearance international airports. Over 10 million people are currently enrolled , and it’s estimated that there are 3.5 million applications each year.

To eliminate waiting, member information is stored in a database. When members enter the country through a participating airport, they scan their machine-readable passports and fingerprints at a kiosk, complete a customs declaration form, and proceed straight to the baggage claim area.

Bottom Line: A frequent traveler program   will save time, mitigate stress, and simplify travel! Members get to skip all of the typically long customs lines and get to their destination more quickly.

All applicants must pay a one-time fee of $100, even those under the age of 18. If you’re rejected from the program for any reason, you will not get your $100 back.

To hedge your bets, make sure to get your fee reimbursed by carrying cards such as The Platinum Card ® from American Express or Chase Sapphire Reserve ® .

Remember that along with your approval, you’ll also get access to the TSA PreCheck Trusted Traveler Program, which itself is valued at $78.

Can I Get My Membership Paid For?

Since we’re in the world of getting great travel benefits for little cost, what would this article be without a section on helping you get your membership cheaply?

There are a lot of rewards cards that offer credits towards the fees. To receive the credit, you must pay your Global Entry fees with 1 of those cards to get the fee reimbursed on your next statement.

Here are a few of our favorite cards that will reimburse you for the Global Entry fee :

The Platinum Card ® from American Express

The Amex Platinum reigns supreme for luxury travel, offering the best airport lounge access plus generous statement credits, and complimentary elite status.

When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than The Platinum Card ® from American Express.

Make no mistake — the Amex Platinum card  is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access , hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.

• The best airport lounge access out of any card (by far) — enjoy access to over 1,400 worldwide lounges, including the luxurious Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, and many more!
• 5x points per dollar spent on flights purchased directly with the airline or with AmexTravel.com (up to $500,000 per year)
• 5x points per dollar spent on prepaid hotels booked with AmexTravel.com
• Annual and monthly statement credits upon enrollment ( airline credit, Uber Cash credit, Saks Fifth Avenue credit, streaming credit, prepaid hotel credit on eligible stays, Walmart+ credit, CLEAR credit, and Equinox credit )
• TSA PreCheck or Global Entry credit
• Access to American Express Fine Hotels and Resorts
• Access to Amex International Airline Program
• No foreign transaction fees ( rates and fees )
• $695 annual fee ( rates and fees )
• Airline credit does not cover airfare (only incidentals like checked bags)
• Earn 80,000 Membership Rewards ® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card ® , Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
• Earn 5X Membership Rewards ® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards ® Points on prepaid hotels booked with American Express Travel.
• $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts ® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card ® . The Hotel Collection requires a minimum two-night stay.
• $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card ® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
• $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership (subject to auto-renewal) with a statement credit after you pay for Walmart+ each month with your Platinum Card ® . Cost includes $12.95 plus applicable local sales tax. Plus Up Benefits are excluded.
• $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card ® .
• $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
• $300 Equinox Credit: Get up to $300 back in statement credits per calendar year on an Equinox membership, or an Equinox club membership (subject to auto-renewal) when you pay with your Platinum Card ® . Enrollment required. Visit https://platinum.equinox.com/ to enroll.
• $189 CLEAR ® Plus Credit: Breeze through security with CLEAR Plus at 100+ airports, stadiums, and entertainment venues nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Platinum Card ® . Learn more.
• $100 Global Entry Credit: Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck ® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card ® . Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
• Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card ® . That's up to $50 in statement credits semi-annually. Enrollment required.
• $300 SoulCycle At-Home Bike Credit: Get a $300 statement credit for the purchase of a SoulCycle at-home bike with your Platinum Card ® . An Equinox+ subscription is required to purchase a SoulCycle at-home bike and access SoulCycle content. Must charge full price of bike in one transaction. Shipping available in the contiguous U.S. only. Enrollment Required.
• Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card ® to your Resy profile.
• $695 annual fee.
• Terms Apply.

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Hot Tip:  Check to see if you’re eligible for a welcome bonus offer of up to 125k (or 150k) points with the Amex Platinum. The current public offer is 80,000 points. (This targeted offer was independently researched and may not be available to all applicants.)

The Business Platinum Card ® from American Express

This card is ideal for business travelers who enjoy luxury travel and are looking for a card loaded with benefits!

The Business Platinum Card ® from American Express is a premium travel rewards card tailored toward business owners who are frequent travelers with a high number of annual expenses.

When you factor in the large number of perks that the card offers like the best airport lounge access at over 1,400 lounges , along with tons of annual credits, it’s easy to see why this card can is a top option for frequent traveling business owners.

Hot Tip:  Check to see if you’re eligible for a huge welcome bonus offer of up to 170,000 points with the Amex Business Platinum. The current public offer is 150,000 points. (This targeted offer was independently researched and may not be available to all applicants.)

• 5x Membership Rewards points per $1 on flights and prepaid hotels at Amex Travel
• Access to over 1,400 worldwide airport lounges as part of the American Express Global Lounge Collection
• Get 50% more Membership Rewards points (1.5 points per $1) on eligible purchases in key business categories, as well as on purchases of $5,000 or more (cap applies)
• Up to $200 annual airline fee credit on your selected qualifying airline
• Generous statement credits on select purchases with your card
• 35% airline bonus when using Pay With Points (up to 1,000,000 bonus points per calendar year)
• Global Entry or TSA PreCheck application fee credit
• Access to Amex’s Fine Hotels & Resorts program
• High annual fee of $695 ( rates & fees )
• Airline fee credit does not cover airfare, only incidentals like checked bags
• Welcome Offer: Earn 150,000 Membership Rewards ® points after you spend $20,000 in eligible purchases on the Card within the first 3 months of Card Membership.
• 5X Membership Rewards ® points on flights and prepaid hotels on AmexTravel.com, and 1X points for each dollar you spend on eligible purchases.
• Earn 1.5X points (that’s an extra half point per dollar) on each eligible purchase at US construction material, hardware suppliers, electronic goods retailers, and software & cloud system providers, and shipping providers, as well as on purchases of $5,000 or more everywhere else, on up to $2 million of these purchases per calendar year.
• Unlock over $1,000 in statement credits on select purchases, including tech, recruiting and wireless in the first year of membership with the Business Platinum Card ® . Enrollment required. See how you can unlock over $1,000 annually in credits on select purchases with the Business Platinum Card ® , here.
• $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to the Card.
• $189 CLEAR ® Plus Credit: Use your card and get up to $189 in statement credits per calendar year on your CLEAR ® Plus Membership (subject to auto-renewal) when you use the Business Platinum Card ® .
• The American Express Global Lounge Collection ® can provide an escape at the airport. With complimentary access to more than 1,400 airport lounges across 140 countries and counting, you have more airport lounge options than any other credit card issuer on the market as of 03/2023.
• $695 Annual Fee.
• APR: 19.49% - 28.49% Variable
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Chase Sapphire Reserve ®

A top player in the high-end premium travel credit card space that earns 3x points on travel and dining while offering top luxury perks.

If you’re looking for an all-around excellent travel rewards card, the Chase Sapphire Reserve ®  is one of the best options out there.

The card combines elite travel benefits and perks like airport lounge access , with excellent point earning and redemption options.  Plus it offers top-notch travel insurance protections to keep you covered whether you’re at home or on the road.

Don’t forget the $300 annual travel credit which really helps to reduce the annual fee!

• 10x total points on hotels and car rentals when you purchase travel through Chase TravelSM immediately after the first $300 is spent on travel purchases annually
• 10x points on Lyft purchases March 31, 2025
• 10x points on Peloton equipment and accessory purchases over $250 through March 31, 2025
• 5x points on airfare booked through Chase Travel SM
• 3x points on all other travel and dining purchases; 1x point on all other purchases
• $300 annual travel credit
• Priority Pass airport lounge access
• TSA PreCheck, Global Entry, or NEXUS credit
• Access to Chase Luxury Hotel and Resort Collection
• Rental car elite status with National and Avis
• $550 annual fee
• Does not offer any sort of hotel elite status
• Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.
• $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
• Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
• Get 50% more value when you redeem your points for travel through Chase Travel℠. For example, 60,000 points are worth $900 toward travel.
• 1:1 point transfer to leading airline and hotel loyalty programs
• Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck ®
• Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more
• Member FDIC
• APR: 22.49%-29.49% Variable

Chase Ultimate Rewards

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Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

• 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
• 5x miles per $1 on flights purchased through Capital One Travel
• 2x miles per $1 on all other purchases
• $300 annual travel credit on bookings made through Capital One Travel
• Unlimited complimentary access for cardholder and 2 guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• 10,000 bonus miles awarded on your account anniversary each year
• Global Entry or TSA PreCheck credit
• Add authorized users for no additional annual fee ( rates & fees )
• No foreign transaction fees ( rates & fees )
• $395 annual fee ( rates & fees )
• Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
• Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
• Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
• Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
• Earn unlimited 2X miles on all other purchases
• Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
• Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
• Receive up to a $100 credit for Global Entry or TSA PreCheck ®
• APR: 19.99% - 29.99% (Variable)

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If you have 1 of the above cards but don’t need the credit, you can always try to pay for someone else’s application! Share the love and make everyone’s travel easier.

You should also note that many of these cards will extend the credit for additional cardholders if you add them. While this may cost money in some cases, the $100 credit certainly helps offset that.

Many people ask or wonder about sharing your Global Entry credit from 1 of the above cards if you’ve already purchased your membership. The answer is yes, you can always pay for someone else’s application, as the charge shows up as a generic charge and isn’t attached to your name.

You may want to consider whether or not you’ll want to use that credit in the future, however, since it’s only good once every 5 years.

Another option is to add people as authorized users to your existing cards that offer it.

For some cards, like the Amex Platinum card or Chase Sapphire Reserve card , your authorized users also get access to the Global Entry credit. Just make sure it makes sense to do so, as you will likely be charged an extra fee for the additional cards.

The bonus, however, is that your authorized users will also get access to things like Priority Pass lounges and some of the other card benefits!

Platinum and Diamond Medallion members with Delta Air Lines may also get a $100 Global Entry voucher if they choose it as part of their Choice Benefits.

The NEXUS program with Canada offers Global Entry benefits and expedited U.S.-Canada border crossing. The best part? This fee is only $50. However, your NEXUS fee may not be reimbursed by your credit card, and the only interview locations are in the north.

Hot Tip: NEXUS also allows you expedited access to and from Canada, whereas Global Entry only allows fast access back into the U.S.

How Does the Program Work?

To get started, you’ll first need to complete the application process to be added to the traveler database.

Once approved, you’ll take your passport (it must have embedded technology) or permanent residency card to the Global Entry kiosk at the airport upon your return from international trips. At the kiosk, you’ll need to swipe your passport and provide fingerprint verification.

After swiping, you’ll have to fill out an electronic customs declaration card. Once completed, you’ll receive a piece of paper telling you to either go to the baggage claim area or to see an agent at a booth.

If you’re a U.S. citizen, legal permanent resident, or Mexican national, you also get a card that allows you to enter at land and sea entry points, much like the passport card .

Note that this card cannot be used in place of your passport at airport kiosks. In addition, there don’t appear to be specific expedited lanes at any seaports, unless they’re equipped with NEXUS and SENTRI.

At these locations, this simply means you can use your Global Entry card in lieu of your passport .

When entering the U.S. from Mexico and Canada, your membership card allows you to utilize the SENTRI and NEXUS access lanes, but unfortunately, this does not work the other way around . Bottom Line: Use a fast and simple kiosk to enter your information and customs declarations at airports. Also, get quick access back into the country via SENTRI and NEXUS from Mexico and Canada.

The requirements begin with your nationality. If you’re a U.S. citizen, permanent resident, or citizen of one of the other participating countries listed above, you’re eligible for the program if you meet further requirements.

Of course, providing false information on the application is grounds for ineligibility. To gain access, you have to go through a very serious background check to make sure you’re a low-risk traveler. Additional requirements include:

• Not being convicted of criminal offenses and have no pending criminal charges or warrants
• Not being found in violation of any laws on agriculture relations, immigration, or customs
• Not being the subject of a current ongoing investigation
• Must be admissible to the U.S. under immigration regulation
• Must be able to prove your low-risk status to the CBP if they cannot immediately do so

Be aware that ineligibility involves things like DUIs, serious past arrests (but not all arrests), and other similar offenses.

There’s no minimum age requirement for access to the program, but if you’re under 18 you’ll need the consent of your parent or legal guardian. This person does not need to be a member themselves in order to allow your participation.

However, if you want to use the program with your family, you will each need to have your own membership (even babies) .

The last step is to complete an in-person interview at one of the enrollment centers (a full list is provided further below) or a remote interview online via a new pilot program that began on June 1, 2021, if you qualify. This is a security interview to verify your low-risk status.

Bottom Line: Those of you with a clean background will have no trouble applying for the program. There are minimal requirements outside of having a passport and completing an interview.

As a program member, the major benefit is being pre-approved to enter the U.S. from a variety of entry points (see list below) without having to endure the normal lines, which can take hours.

In addition, no paperwork is necessary since the customs form you fill out at the kiosk is electronic.

You also get joint access to other countries’ programs (NEXUS, SENTRI, and more), and you’re given eligibility to use TSA PreCheck , which allows you to skip normal airport security lines and save even more time while traveling.

To find out a little more about the time saved , you can look at data provided by the U.S. CBP.

Data for Chicago O’Hare International Airport (ORD) from August 2021 shows the average wait time was 21 minutes , with a maximum wait time of 70 minutes.

As a frequent traveler with this program, your wait time can be less than 1 minute: the time it takes you to walk to the kiosk and scan through. Do keep in mind that after passing customs, you still have to wait for bags like everyone else.

If you don’t check a bag, though, you’ll be on your way.

Think of this program as an insurance policy to ensure you never have to wait longer than the time it takes to get your bags. After an international trip, would you be willing to pay a small fee instead of waiting in line for over 3 hours?

If you also consider the value of your included enrollment in TSA PreCheck, the time savings more than makes up for the application fee.

Bottom Line: Save an average of 15 minutes of wait time on each trip that requires passing through customs. In some cases, you could save several hours.

Besides the U.S., there are now 12 other countries that allow their low-risk citizens to enroll in the program:

• Canada (through the NEXUS Program)
• Germany (reciprocal with EasyPASS Program)
• Mexico (reciprocal with Viajero Confiable Program)
• Panama (reciprocal with Panama Global Pass)
• The Republic of Korea (reciprocal w/ SES Program)
• The Netherlands
• Switzerland
• United Kingdom (reciprocal with Registered Traveler Program)

Hot Tip: Even though you may have Global Entry status, this isn’t the same as obtaining a travel visa. Learn about the 4 types of travel visas , figure out whether you need one, and learn how to get it before booking a trip!

Global Entry Locations and Kiosks

There are 75 known airports with Global Entry kiosks. The map and table below show all the existing locations!

* Locations with no enrollment centers 

List of GE locations taken from CBP website

Before you apply, you should find out if there’s an interview location near you. You may also be interested in what other cities are available, in case you’re planning a trip and want to complete your interview while away from home.

If you’re not sure where the actual office is located inside the airport, simply ask any security personnel to point you in the right direction.

The following airports have CBP security offices that conduct interviews (listed by 3 digit IATA code):

* Data taken from cbp.gov

To reduce the wait times for interviews, CBP launched an initiative called Enrollment on Arrival. Passengers returning from trips abroad can now visit a dedicated booth where a CBP officer will process them as non-Global Entry passengers.

Once through the initial processing, the officer will conduct the interview and collect the necessary biometric data to finish the enrollment process.

Enrollment on Arrival is currently available at 65 airports, including 15 international locations:

You may be able to get an interview at a location outside of the airports above. Contact CBP for more info.

Internationally, appointments are also available at non-airport locations in Canada (Belleville, NB, Lansdowne, ON, and Vancouver Urban Enrollment Center, BC) and Singapore (U.S. Embassy in Singapore).

Global Entry Application: How To Apply and What You’ll Need

As of October 2017, the Department of Homeland Security (DHS) launched a new website to manage programs like Global Entry and TSA PreCheck . To apply for Global Entry, you’ll need to complete an application through this new Trusted Traveler Programs (TTP) website . There are 4 steps to get approved:

• Create a Login.gov account .
• Complete the application in the TTP system and pay the fee.
• Schedule your security interview (once conditionally approved) at 1 of the Enrollment Centers (listed below).
• Bring your passport (or permanent resident card) and 1 other form of ID to the in-person interview, along with a printout of your TTP application conditional approval letter.

If you already have Global Entry, you’ll need to create an account in the new system to keep your information updated, renew your membership, reapply when your membership expires, and more. More on that below.

You’ll need your current basic contact information to fill out the application, but you’ll also be asked for prior addresses for up to 10 years . This can be difficult if you’ve moved a lot and haven’t kept track.

Hot Tip:  Create a document where you can save all your prior addresses every time you move. It’s easy to forget your past addresses, and these can be important for many instances in the future.

You’ll also need any prior names, your place of birth, passport number, employment history, and a list of foreign countries you’ve visited. The latter can also be difficult if you’ve traveled a lot and haven’t kept track.

Unlike the process for getting a passport , to apply for Global Entry you only need to have a couple of pieces of identification (1 of them a passport) and be able to fill out an online application.

However, there may be additional documents necessary on a case-by-case basis, including proof of current residency.

This requirement can be met with rent bills, utility bills, and other standard service documents that prove you live where you say you do.

Bottom Line: Apply online via the TTP system, pay the fee, and schedule your in-person interview. You only need your passport and 1 other form of ID along with a printout of your application. Other forms may be required on a case-by-case basis.

For the international traveler who wants to see a step-by-step walkthrough of the application process, you’re in luck! Here’s how it works.

Note: This process applies to new Global Entry applications. If you already have Global Entry or TSA PreCheck, skip down to see how to register for the TTP website.

Step 1: Navigate to the TTP Home Page

Visit the TTP homepage . For a new application, click Get Started . Read through the terms and click Consent & Continue .

Follow all the screens to go through your application. You can expect this process to take ~20 minutes if you have all the necessary information.

Step 2: Wait for Your Conditional Approval Status

After you fill out your application, getting approved is basically a waiting game. There’s no way to see what’s going on in the background of your application, speed up the process, or contact anyone to ask for information.

However, rest assured that your application is being processed, and once you’re conditionally approved, you’ll get a notification.

Here’s what the conditional approval letter will look like:

Step 3: Schedule Your In-Person Interview

Now for the difficult part: you need to schedule your interview. In your online TTP account, you will see a button labeled Schedule Interview  on the same line your conditional approval is on.

First, choose your closest Trusted Traveler Enrollment Center from the available list.

Hot Tip: Due to COVID-19’s impact on travel, you must schedule an interview within 24 months of your conditional approval, or risk having to reapply. You can modify it if necessary or try to find a better time.

Once your interview is scheduled, you will see the details on this interview screen. It will give you your scheduled interview time and the location of the Enrollment Center within the airport.

If you need to reschedule, make sure to do that through this screen! Don’t miss an interview, or you may have to reapply completely.

Use the tips below to speed up the Trusted Traveler Program interview process a bit.

Step 4: Attend Your Interview and Complete Your Application

The last step is simply to show up for your scheduled interview. Remember you’ll need the required information (passport, permanent resident card, other government ID, proof of residence) and your printed Conditional Approval Letter.

Interviews usually last about 15 minutes, during which you’ll be asked some questions (see below) and shown how to use the program.

Once you’re finished, final approval can be instantaneous, or it can come very soon after the interview.

Your final step is to activate your card once you receive it, which should take about 1 to 2 weeks. Visit the TTP login area and look for Activate my Card  to complete this step.

After that, just be sure to add your Known Traveler Number (KTN) to all loyalty program profiles and every flight you take!

Hot Tip: Getting an appointment at your desired enrollment can sometimes be a challenge. A a third-party paid service called Appointment Scanner can send you alerts with any last-minute interview cancellations at over 100 enrollment centers. You can also set a date limit and customize your notification preferences.

If you already have Global Entry, you’ll need to create a new profile on the TTP website in order to access your account, update your information, and more. It’s a simple process that takes about 10 minutes. Just follow the steps below.

Step 1: Navigate to the TTP Homepage.

From here, click I’m already a program member . After that, click the Manage My Membership  button, followed by Consent & Continue.

Review the following page, then click Continue.  You’ll be redirected to the Login.gov website to register.

Step 2: Create a Login.gov Account

Once the Login.gov site loads, click Create an account .

Enter your e-mail address, then check your e-mail for the verification message. Click the link in that e-mail to continue.

After you’ve clicked that link, choose a password. Make sure to keep a note of it!

Next, add your phone number. Login.gov will send you a verification code by text or automated phone call — as soon as you receive that code, enter it and click Submit.

Next, the website generates a security key you can use if you ever lose your password. Write it down and store it somewhere safe. Enter your key to verify that you have it, and then you’re done! Click Continue  to go back to the TTP page.

Step 3: Enter Your Global Entry and Personal Information

Enter your personal information, including your name, place of birth, and birthday. Then, enter your PASSID or Global Entry membership number. Click Save  and you’re all set!

Filling out the actual application doesn’t take long if you have previous addresses and other information handy. The long part of the process is waiting for approval and getting your security interview.

Do be aware that application approval for this frequent traveler program can take up to 4 to 6 weeks.

Again, remember that you won’t be able to communicate with anyone working on your application. All applications are sent directly through the TTP system, and you won’t be notified by phone or email when your status changes —just be sure to check the system daily to see if you’ve been approved.

After conditional approval, the next step is getting an interview. Securing an interview time can take up to 2 months as well, and you may even have to schedule a follow-up interview.

Once you’ve scheduled your interview, you do not need to reconfirm. If you end up getting an alternate time, be sure to reschedule or notify the Enrollment Center officer that you have a different interview time scheduled.

The interview itself shouldn’t take long. It’s usually under 30 minutes depending on your individual situation.

Bottom Line: Overall, the process averages between 2 and 6 months, although COVID-19 has led to significant delays. Once approved, you have access to the program for 5 years.

Tips for Speeding up Scheduling Your Interview

Many people report unreasonable wait times for these interviews. This is a popular program, and the CBP only has so many staff members to accommodate all the applications.

However, there are ways you can speed up the process as long as you’re flexible. Unfortunately for CBP, many people don’t show up for their interviews due to travel or other reasons.

These forfeited spots are prime times you can snatch up to secure your interview! Be sure to check the TTP system often to see what interview slots open up, and be ready to run to the airport for your interview.

Here are some tips for speeding up the process of getting an in-person interview:

• Check the interview appointment page as frequently as every 30 minutes. Changes are always happening; the more effort you put in, the quicker you’ll get your appointment. Keep the page open and refresh it periodically.
• Try a walk-in appointment. No matter where you are, as long as you have your interview scheduled at any location, you can always try a walk-in appointment in case there was a cancellation. This doesn’t always work, but it’s certainly worth a try.
• Schedule your interview for a city you are traveling to. This is a great way to take care of business while traveling.
• Note that interviews are only available during normal business hours. The CPB is a government organization, so you won’t find weekend appointments. Don’t try to do a walk-in on a Saturday.
• See if you qualify for a remote interview. If you’re renewing your membership you might qualify to do your interview remotely. See more details here about this new CBP pilot program that began in June 2021.

Bottom Line: Stay proactive in getting an appointment, and one will almost undoubtedly open up much sooner than your originally scheduled time.

Typically, interviews will not last longer than about 15 to 30 minutes.

Remember to bring all your necessary documents: you’ll need your printed conditional approval letter, valid passport, evidence of your residence (rent bills, utility bills, or other similar information), and a second valid U.S. government-issued ID (most people use their driver’s license).

Make sure to arrive at least 15 minutes early. Interviewers may be running ahead of schedule, and you might get in and out more quickly. Alternatively, if you miss your time, you’ll probably have to reschedule completely.

According to most reports, CBP officers are friendly and will ask you questions about your past and upcoming travels. The officer may ask you why you want the membership. Most people want membership to the program to make travel quicker and less stressful. This is a completely acceptable answer to the interview question.

Just be upfront and honest, since the officer likely knows everything about you, including any arrests or potentially risky behavior from your past. Be candid with them and discuss why you’re no longer a risk.

If you were conditionally approved, there’s no reason to be nervous, since you’re probably no longer a threat and will likely be approved. CBP has already done your background check and would’ve completely denied your application if it really wanted to.

The last thing you’ll have to do at the interview is give your fingerprints. Don’t be shocked when asked for this. Once your fingerprints are on file, you can use the kiosks to speed up your customs entry process.

You may be approved on the spot at the end of your interview, or it may take some time. In any case, you’ll get your card within a couple of weeks, and you should already have your Known Traveler Number from the TTP system from your conditional approval.

At the end of your interview, you get a training session on how to use the Global Entry kiosks. This includes showing you how to scan your machine-readable passport and fingerprints on both hands, as well as filling out the customs form.

Additional In-Person Interview Tips:

• Bring more information than you need. If the officer ends up asking for more, it’s always better to have it than not.
• Know your travel history, since the officer will ask you to confirm past trips. If you don’t recall a trip off the top of your head, at least discuss that with the interviewer.
• You’ll watch a short video explaining the rules.
• You will have your picture taken, so come looking your best if that matters to you.
• Once approved, your card will arrive in a couple of weeks with a protective sleeve to help prevent electronic theft.
• Don’t forget to activate your membership card as the very last step! Visit the TTP home page, click Activate Membership Card , and follow the prompts.

Bottom Line: Know your past, be honest, and know what information is on your application. The process should only take about 15 minutes, and then you’ll be done.

How to Use Global Entry at the Airport

After you’re all set up, using the program is easy. Simply walk up to the kiosks at the airport when you arrive from your flight. Scan your fingerprints and your passport, answer the on-screen questions, and pose for your photo.

You won’t need your actual card to get through the airport kiosks; just make sure to wait for your printout to finish the process.

These printouts are necessary at the next checkpoint in order to complete your entry (you have to hand them to a CBP officer before exiting), so don’t forget them.

Remember that skipping the customs line doesn’t mean your bags will be waiting for you right away, but at least you’ll get a spot in the front (bonus if you don’t have any checked bags!).

Once you’ve collected your bags and are ready to exit, you’ll have to go through the last checkpoint where you’ll need your printout. Here, too, you’ll see priority lines for Global Entry members.

Hot Tip: If you ever get an X  on your receipt printout, take it to the nearest Passport Control Officer to get approval before moving on.

One of the best benefits of being a member is the fact that you will get access to TSA Known Traveler Program, called TSA PreCheck , as well, which expedites the security screening process.

The TSA PreCheck benefit is approved on a trip-by-trip basis if you don’t have an actual TSA PreCheck membership, and probably even if you do. Providing your Known Traveler Number on your travel ticket will put you into the TSA’s database to approve or disapprove TSA PreCheck.

To get TSA PreCheck, you have to be flying on an airline that participates in the program. While there are many airlines included, not all of them are:

TSA PreCheck Airlines

Hot Tip: You don’t need to remove shoes, laptops, liquids, belts, or light jackets when going through TSA PreCheck. For more questions, check out our TSA FAQ .

What happens after your 5 years are up? At this point, you’ll have to renew your membership. Renewing is not too difficult, and you can begin the process 1 year before your membership expires.

First, log into the Trusted Traveler Programs system (operated by Homeland Security), find the Manage Membership  page, and select to renew your membership. When doing so, you’ll have to pay another $100 fee and update any information about yourself as applicable.

An updated security interview may or may not be required — this will be determined upon your renewal. Check back in your TTP account to see if there are any updates on what is required for your renewal.

Bottom Line: Renewal is similar to signing up: do it online and pay the fee. You can reapply 1 year before expiration and you may have to do a follow-up interview.

Program Caveats

For those with any criminal background or marred history, it’s likely not worth your time signing up. Even small glitches can disqualify you from participating in the program, which will cost you the nonrefundable $100 fee.

Table Credit: Department of Homeland Security

Which is the best program? You’ll have to decide for yourself. Each has its own pluses and minuses and it will depend on what type of traveling you are doing.

NEXUS is the border protection program between the U.S. and Canada, and having Global Entry allows you some of the benefits of NEXUS members.

To use the shared benefits of NEXUS, remember your Global Entry card is only good for entry back into the U.S. You’ll need to have a separate NEXUS membership to be able to skip these entry points on the way out of the country as well.

If you do  have a full NEXUS membership, however, you get quick access both in and out of Canada in addition to full benefits of Global Entry (including TSA PreCheck).

This is an excellent deal, especially considering it only costs $50 for 5 years. The main caveat here is that all NEXUS enrollment centers are located in certain northern U.S. cities, so it might be harder to get to an appointment if you don’t live in one of those areas.

Hot Tip:  For more in-depth info on this topic, check out our dedicated article: NEXUS Trusted Traveler Program – Applying, Eligibility, Benefits & More .

SENTRI is the U.S. and Mexico border protection program. Similar to NEXUS, to use the shared SENTRI benefits of border crossing back into the U.S., you must have your Global Entry card.

To gain access to the SENTRI lane into Mexico you have to have a full SENTRI membership. Visit a local SENTRI enrollment center to apply (located in Arizona, California, and Texas).

TSA PreCheck is the U.S. Transportation and Security Administration’s expedited security lane at domestic U.S. airports. Having a TSA PreCheck membership allows you access, but you do not get Global Entry membership for having TSA PreCheck.

TSA PreCheck enrollment can be done here . Enrollment is similar: fill out the TSA PreCheck application, go through the interview process, and soon you’ll be on your way.

Hot Tip: Another service offering expedited airport is security is CLEAR. Read all about this program in our detailed post on the CLEAR expedited airport security program .

Obtaining membership can be a nerve-wracking process with all the background checks and unknowns. This list should help you understand the process better. Here are some tips we’ve collected through our own experience with the program and other research on the subject.

If you have any additional tips, please let us know !

• While they’re government employees dealing with security and may appear intimidating, the CBP officers are still people like us who appreciate common courtesy and respect. Refer to them as “Officer” and treat them like you would any other official. Remember that they aren’t personally trying to make your life difficult and they didn’t personally make the interviews difficult to get.
• While it can take many months to get an interview, staying on top of the process by proactively seeking an interview date can speed things up greatly.
• Make sure your frequent flyer or loyalty program profile name matches your name in Global Entry, or you will not be approved for TSA PreCheck.
• Having trouble scheduling an interview? Try looking for times at another local airport (see the list above) or traveling to a place with an interview office.
• Forget to add your Known Traveler Number to your itinerary? You can always add it afterward by calling the carrier or adding it online. This also applies if you book through an agency that doesn’t accept KTNs.
• If you want to bring your kids or other people with you through the priority Global Entry kiosk, each of them will have to have their own membership. In contrast, children 17 and under can go with you through TSA PreCheck even if they don’t have individual access.
• In rare cases, the kiosks may not be able to read your fingerprints. If fingerprint verification fails, you can still get priority access through the normal line.
• Don’t worry about filling out the customs form given to you on the flight if the airport has Global Entry. You will fill it out electronically at your kiosk.
• Even with membership, at times you may be randomly selected for an interview and bag check. This is normal and just part of trying to ensure security . Suck it up, cooperate, and you’ll be out quickly!
• When you get a new passport (whether through renewal or otherwise), you will need to update your information.  You can update it via TTP . This also includes your driver’s license and any other applicable personal details. However, you will need to visit a CBP office to update your profile if you have a name or status change on your passport. In this case, it will cost $25 to get a new card . There is conflicting information about whether your membership expires when your passport expires (even from officers), but most people report that once they updated their profiles with the new passport they were fine.
• Membership cards count as a form of government-issued ID. Keep this in mind for cases where you may need multiple forms of ID.
• You have to input your KTN on all your travel info in order to use the program! If you don’t, you won’t be in the system for that trip. If you forgot, you can always add it before your trip. This is especially important in order to ensure you get TSA PreCheck.
• Check with your airline to ensure you’re opted-in to the TSA PreCheck program with them before you fly.
• You only need your physical membership card when traveling by land (car or train) or sea.
• Unfortunately, the fee doesn’t appear to show up as a travel-related purchase if you’re using a Chase Sapphire Preferred ® Card .
• For reimbursement-eligible credit cards, you first must pay for the program on your card, and then the issuer will give you a credit for the same amount once approved.
• Don’t become complacent when answering the questions at the kiosk. If you answer no to everything all the time, you may look suspicious. Don’t lie, because if you’re caught, you’ll be kicked out and subject to any other applicable penalties.
• Maximize usage by planning your travels around the airports that have Global Entry kiosks.
• Always check your ticket to see if you’re approved for TSA PreCheck. It’s not guaranteed for every trip, and you’ll see your status there. This will save you from getting into the wrong security line since you won’t be allowed through if you don’t have it for that particular trip.
• Lost or stolen card? You can order a replacement online via the TTP system. You may be required to do another interview and pay $25 for a new card.
• Application denied? You may be able to reapply — contact the nearest Trusted Traveler Enrollment Center or write a letter.
• Read over the other common questions people have about the program.
• You can have a third party do all the application and processing for you. You just need to show up for the interview.
• Make sure your name on your passport matches the name on the application  exactly. Problems have occurred with some people who don’t match. If you have a first, middle, and last name on your passport, include those on your application.

Those who travel a lot and don’t mind doing a little work upfront will find the program a refreshing way to skip lines that may be irksome after a long day of travel.

With multiple ways to get your membership paid for and a moderate fee of $100 for 5 years, you get a useful travel tool that doesn’t break the bank.

Adding in the value of TSA PreCheck along with the NEXUS and SENTRI Trusted Traveler Programs will make your travels just a bit more enjoyable!

For even more info, check out our piece on the top FAQs for the Global Entry Program .

For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here .

Frequently Asked Questions

Which countries offer global entry.

If you’re traveling to the following countries, the CBP has arranged partnerships to help you with travel. Here are the links for the applicable arrangements.

• New Zealand
• Republic of Korea
• United Kingdom

What types of U.S. Visas are eligible for Global Entry?

A full list of eligible visa classifications is available in the FAQ section of the CBP website.

Where is my Global Entry number?

Also known as a Trusted Traveler Number, Known Traveler Number, or PASS ID, you can find your membership number inside your Trusted Traveler Program account or on your GE card if you have one.

What are the other Trusted Traveler programs available?

There are 5 official Trusted Traveler programs : Global Entry (GE), TSA PreCheck, NEXUS, SENTRI, and FAST. The GE program is designed for international air travel, TSA PreCheck is designed for domestic air travel, NEXUS is for U.S./Canada travel, SENTRI is for U.S./Mexico travel, and FAST is designed for commercial trucking across North America.

Where are the Global Entry kiosks and which airports are part of the program?

Kiosks are located in approximately 75 airports around the globe. The full list can be found here . These kiosks are only located in the international terminals where you would normally go through customs and immigration.

GE does not itself provide you access through any other airport lines, nor does it grant you any type of airline status.

Instead, it enrolls you to be eligible for TSA PreCheck, which grants you priority security access that’s approved conditionally for each trip.

What is the Global Entry login site?

Access your account from the Trusted Traveler Program website .

Where are the interviews held?

Find a  Global Entry Enrollment Center near you to get your interview set up. Finding an open slot can take up to a couple of months, but it’s worth it to keep checking back in case a spot opens up last minute!

What is a Global Entry card?

The physical card is only given to U.S. citizens, permanent residents, or Mexican nationals.

The card can be used instead of your passport at sea or land entry points, but your passport will be needed for all other points of entry, including airport kiosks.

Does Global Entry give me TSA PreCheck access?

As a member of the program, when you book travel you can provide your Known Traveler Number to be considered for TSA PreCheck access at the time of your trip.

This does not guarantee  usage of the TSA PreCheck lane, but it does greatly increase your chances. To gain guaranteed access, you must apply for the TSA PreCheck program .

What's the Global Entry interview like?

During your interview, they may ask questions about the information on your application, go over your travel history, and/or ask questions about any upcoming trips (which they will know about).

Each interview differs by person and may be affected by your background history.

What's the Global Entry fee?

The application fee is $100 and must be paid each time you renew your application. Each application is good for 5 years.

Certain cards, such as the Amex Platinum card , offer credits for this fee, which makes applying much more palatable.

Why use Global Entry and what does it do?

This is a program that allows you to bypass the customs lines in certain U.S. and international airports so that you don’t have to wait in the typical processing lines, potentially saving you time.

How long does the application process take?

The entire process can take anywhere from 2 to 6 months, depending on the current backlog of applications and interviewers.

The application itself takes only 20 to 30 minutes, but the conditional approval of the application can take 4 to 6 weeks, and booking the interview can take anywhere from a few weeks to a few months.

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About Alex Miller

Founder and CEO of Upgraded Points, Alex is a leader in the industry and has earned and redeemed millions of points and miles. He frequently discusses the award travel industry with CNBC, Fox Business, The New York Times, and more.

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You could breeze through US customs more quickly after your next cruise, thanks to facial recognition

If you hate the cruise disembarkation process as much as I do, you'll want to hear this: Cruise lines have partnered with U.S. Customs and Border Protection (CBP) to help you move through customs more quickly after you disembark, using biometric data and facial recognition.

For more cruise news, reviews and tips, sign up for TPG's cruise newsletter .

How it works

The technology is currently in place in 11 major cruise ports , including Bayonne, Miami, New Orleans, Port Canaveral, San Juan, Tampa, Galveston, Mobile, Manhattan, Port Everglades (Fort Lauderdale) and Seattle, and there are plans for further expansion.

There are a few companies that provide it to ports on behalf of the cruise lines they serve. One example is IDEMIA, which has partnered with Royal Caribbean to bring its MFACE facial biometric capturing software to Bayonne, Miami, Port Canaveral, Port Everglades (Fort Lauderdale) and Galveston.

When you disembark, you'll proceed to a series of small pedestal-style kiosks, where you'll look at a screen that reads your face with a camera and compares it with the photo that's linked to your passport or visa.

The process takes almost no time at all and, according to a statement from CBP, it's 98% accurate. If, for some reason, your identity can't be verified, you'll proceed through a traditional, manual customs line, as will passengers on closed-loop sailings (a cruise that begins and ends at the same U.S. port) who are traveling with documents other than passports.

Additionally, travelers who don't want to have their photos taken can, instead, request that CBP verify their identities directly.

Why it was implemented

In addition to saving travelers and border officials time, biometric technology is also a safety measure. CBP reports that, since 2018, it has been used to prevent more than 850 imposters from entering the U.S. with travel documents that were genuine but didn't belong to them.

"Travel and security go hand in hand," Lisa Sullivan, IDEMIA's VP of Travel and Transport, told TPG in an email. "MFACE ... was created, and continues to be perfected, without making any compromise when it comes to the safety of those traveling."

These types of facial recognition screenings already take place at most major airports and land-based ports of entry into the U.S., with more than 88 million travelers having undergone this type of identity verification to date.

What it's like to be screened

On my last two cruises -- one from Miami and the other from Port Canaveral -- I was screened this way during disembarkation. There was no line either time, and I was able to walk up to the camera, see my face on the screen and keep on walking within two seconds. (The part that took the longest was having to remove my mask and then put it back on afterward before moving along.)

Privacy implications

You might cringe at the thought of the government having access to your biometric data, but keep in mind that if you currently have a passport or Global Entry , that data is already on file. That's how they're able to verify your identity when you travel.

Since 2007, all passports issued by the U.S. are biometric (also known as e-passports ), and they contain a chip with all information (birth date, full name, etc.) shown on your passport, as well as your photo. Some e-passports from other countries contain further biometric data, such as fingerprints and even retinal information.

According to CBP's website , "Hosted within a secure cloud-based environment, facial comparison software does not store biographic data for any travelers. CBP retains U.S. citizen photos for no more than 12 hours after identity verification, and only for continuity of operations purposes."

So, basically, you don't have to worry about someone stealing your info from the cruise port because, after 12 hours, it won't be there anymore.

What officials are saying

"As part of the travel recovery efforts, travelers have the benefit of secure, touchless and streamlined entry procedures into the United States while CBP protects the privacy of all travelers," Diane J. Sabatino, CBP deputy executive assistant commissioner of field operations, said in a statement.

"The health, safety and security of passengers, crewmembers and the communities we visit is the cruise industry's top priority and, to that end, the use of biometric technology in cruise terminals is showing impressive results," said Kelly Craighead, president and CEO of the Cruise Lines International Association, a cruise industry organization that collectively represents 90% of the world's cruise lines.

"As we build back the travel industry, biometric technology will play an increasingly important role in ensuring a modern and more secure and efficient travel system for all," said Tori Emerson Barnes, U.S. Travel Association executive vice president of public affairs and policy.

Where else biometric data is used on your cruise

I recently wrote about how cruise lines are implementing contact tracing on their ships in the wake of COVID-19. One of the ways some vessels track where passengers have been onboard and who their close contacts were is through facial recognition software that taps into existing security camera footage.

For years, lines have used your photo and facial recognition for everything from identifying you at embarkation and disembarkation -- when you swipe on and off of the ship, your photo pops up so the crew can tell you're who you say you are -- to helping you to find pictures of yourself in the onboard photo gallery after you've posed for the photographer.

Bottom line

Like it or not, if you're a traveler, the government already has access to your personal data. Avoiding biometric screenings won't prevent that, and taking advantage of them simply means faster lines and shorter wait times for you. Don't be surprised if you see this at the terminal at the end of your next sailing that disembarks in the U.S.

Miami International Airport

Global entry interview guide.

Miami, FL, US

This guide will help you complete your Global Entry Interview at Miami International Airport. We also have guides for other  Global Entry Interview Locations .

The next available Global Entry interview appointment at Miami International Airport is in 0 days.

It appears appointments are readily available so you're clear to proceed.

Last Updated: about 1 hour ago

Apply for Global Entry

The first step to faster international travel is applying for the Global Entry program and getting conditionally approved.

• Click the below button if you have not yet applied. It will open in a new browser tab.

Schedule Your Interview at Miami International Airport

Congratulations! You've been conditionally approved for the Global Entry program. The next step is scheduling an in-person interview appointment at Miami International Airport.

• Click the below button. It will open in a new browser tab.
• Scroll down to 'FLORIDA'
• Click Miami International Airport
• Click 'Choose This Location'. This will take you to a new page showing available interview appointment times.

Getting an Earlier Appointment at Miami International Airport

Sometimes Miami International Airport shows "No appointments available for this location" or the next available appointment might be weeks or months away. What can you do?

People cancel their appointments and new interview times open up all the time. You can continue to check the web site for availability or you can let us do it for you. We'll send you an email alert as soon as we see an earlier appointment. All you have to do is click the link in the email and book your appointment.

21 Miad Circle Miami International Airport, Conc. "J" Miami, FL 33126 Phone: 786-369-3710 Directions: International FlightsConcourse J - 2nd Level.Parking located in the Flamingo Garage Notes: Opposite the "LUFTHANSA" Check-in counter. Door 32

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First Transatlantic coming up this year arriving in Florida.

Whilst certain ports seem to offer Global Entry what’s the real world experience? Usually we ‘Skip The Line’ by using the services of a porter, and not because we need the help, it’s purely to get around the queue for immigration.

However that may not be necessary if GE (which we have) works at sea ports of entry. British passport, size ten shoe, no allergies, never watched Jerry Springer.

3 replies to this topic

Is Florida your 1st US port?

Since you have a British passport do you need the ESTA I am guessing you might not if you live in USA?

Which Florida port ? There are several. Miami, Port Canaveral,

And it's in the GOES website where active kiosks are located or just a separate line only or not accepted.

My GE is registered with my British passport using ESTA embarking Lisbon and sailing to Port Canaveral.

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• Ask a Cruise Question

Has anyone had a Global Entry approval interview at an airport when leaving the U.S.

By CheapIrish , March 16, 2023 in Ask a Cruise Question

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This is an off-the-wall question, but here goes:

Will be going on a cruise later this year and have completed the on-line Global Entry application and received conditional approval. I don’t live near an airport that has scheduled, in-person final interviews. I know I can complete the in-person process upon re-entry to the U.S. at an approved port of entry.   

When I leave the country for the cruise I have a six-hour layover in one of those U.S. airports. I’m wondering if I can look up the CBP place there and put that waiting time to good use. Has anyone done this before?

Thanks in advance for your response.   

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CruiserBruce

Probably better asked on the Cruise Air board, here:

https://boards.cruisecritic.com/forum/77-cruise-air/

There have been some discussions about it there.

The interview is very short, and usually on time if not early starting, both our initial and renewal interviews started ahead of schedule, as we were there early. Yes, absolutely try to schedule it for your departure day. Otherwise it is reported to be pretty easy to have it done as you arrive back in the US.

SbbquilterUT

Your challenge will be they will mail your card to your home so you will not have it that day.  There are airports you can have the interview as you re-enter the US which will speed you through the process.  I have not entered the US since last summer and there the GE machine was all facial recognition so no card was required.

29 minutes ago, SbbquilterUT said: Your challenge will be they will mail your card to your home so you will not have it that day.  There are airports you can have the interview as you re-enter the US which will speed you through the process.  I have not entered the US since last summer and there the GE machine was all facial recognition so no card was required.

The card is not used for air travel, except as ID for TSA. You use your passport for air travel.

It is worth a shot.  DW and I did process upon re-entry at Calgary (YYC) by arriving 3.5 hours before flight because we have no international airport nearby.  It was smooth and fairly quick.  They did tell us if we had been an hour later that we would not have been able to do  process upon re-entry because the employees would have been too busy.

After receiving the conditional approval several years ago, I scheduled a face-to-face interview at the Miami airport office.  I don’t live near any CBP interview site either.  It was more convenient to shuttle back to the airport (from the hotel) for the interview appointment and then head to the port for my cruise.  No problems encountered.

GeezerCouple

On 3/16/2023 at 2:23 PM, CheapIrish said: ... When I leave the country for the cruise I have a six-hour layover in one of those U.S. airports. I’m wondering if I can look up the CBP place there and put that waiting time to good use. Has anyone done this before?   Thanks in advance for your response.    patrick

We didn't do this.

However, when we went for our appointment at our local major airport, we had waited for a very long time.  This was early in the process, so lots of people were signing up.  (This was not air-side; it was the public area of the airport.)

We showed up, and at the end of a short hallway, there was a solid wood door, with a modest label on it, and no instructions.  There were several benches in the hallway, so we just sat down.  No one else showed up, leaving or to wait.  After a while, we wondered whether we were supposed to knock on the door, or just try to walk in...?  But given how hard it had been to get appointments, we weren't even sure we were in the right place.  We expected to see others queueing up, too.

About the time we decided, "Maybe we *should* knock on the door!", someone opened the door, looked at us, and said our names.  In we went.

While there, during a bit of chit chat time (it was only us and several agents!?), we asked if we could have "just shown up" some weeks or months earlier, given the difficulty getting appointments and the lack of other applicants.  They said that would have been fine, but there would be no guarantee they'd have time for walk-ups.  That was when we mentioned there were no instructions about whether to walk in, or knock on the door, etc., and they seemed to be surprised by the suggestion to put a note up, either way. (!)

So if you are *there* anyway, I'd give it a try, as long as not succeeding wouldn't be a serious problem.

You can certainly try to schedule an appointment that would work during your layover.  It you get approved; your Passport will be linked to the Global Entry System.  Assuming that the approval happens while you are out of the country (you should get an e-mail about the change of your status) than you could use the Global Entry kiosk upon your return.  You do not need the card or your Global Entry number to use the GEOS Kiosk as it is simply triggered with facial ID.  In fact, although the GEOS card is a nice government ID, it has little use.  In all the years we have had the card, only once (at the Port of Miami) did a port security person ask to see our card before allowing us to enter the shorter Global Entry line.  Of course the card does display your Global Entry number which is also used for TSA Precheck (you use the Global Entry number as your known traveler number when you book airline reservations).

On one ocassion, while waiting for our own interview at PHL, we noticed that they did allow "walk ins" at the interview office.  But I am not sure if this is still the case.

I thought I would share this, hope some of you finds it useful.

If you run into a situation where interview at arrival doesn't work because the location is too busy. There's a valuable tool/website you can use called ttptracker.com which not many people are aware of. Me and my wife needed an interview in preparation for our mini vacation and that's what I used. The site turned out to be a great way to snag a global entry appointment and works for nexus and sentri too. If you don’t mind staying glued to your computer, it’s totally free. But if you wanna get quicker updates through your phone, you can sign up for their SMS option which is still cheaper than these other sites that exist out there. I believe the site supports every single enrollment centers/locations and even automatically adds brand new locations.  

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Mobile Passport Control (MPC)

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Transcript: https://www.cbp.gov/video/ofo/new-mpc-video.srt

Mobile Passport Control (MPC) allows eligible travelers to submit their travel document, photo, and customs declaration information through a free, secure app on their smartphone or other mobile device. The use of MPC streamlines the traveler’s entry process into the United States by reducing passport control inspection time and overall wait time. Use of MPC does not require pre-approval. Travelers who successfully use the MPC app will no longer have to complete a paper form and may be provided a designated queue. As a result, travelers may experience shorter wait times, less congestion and efficient processing.

The CBP Mobile Passport Control App

CBP’s MPC app is a free application that can be downloaded from the Apple App store and Google Play and is currently available for eligible travelers to use upon arrival at MPC approved sites . See FAQ question number 2 to see a complete list of current MPC Sites.

New MPC App Experience

• On November 9 - MPC travelers will no longer need to scan the QR code to validate their submission with the CBP officer.

Visit our Mobile Apps Directory for other approved CBP applications for easy download from the Google Play and the Apple App Store.

How does MPC Work?

After downloading the MPC Application from the Google Play Store or Apple App Store, eligible travelers will be prompted to create a profile with their passport or LPR card information. Upon arrival at eligible Preclearance locations users must select their mode of entry in the application as "Preclearance" before selecting their departing Preclearance Port of Entry. If a traveler is not using preclearance, upon landing in the United States, travelers will select "U.S. airport" as their mode of entry and then select their arrival airport or seaport and terminal. Travelers will then take a self-photo and answer a series of CBP inspection-related questions. Once the traveler submits their transaction through the app, travelers will then bring their physical passport to a CBP officer to finalize their inspection for entry into the United States.

Cellular or Wi-Fi connectivity is required to send information, but travelers may complete profile(s) without being connected to the internet.

Where can eligible travelers use MPC?

CBP uses the Mobile Passport Control (MPC) application to streamline the processing of eligible travelers entering the United States. Eligible travelers with a smartphone or tablet may voluntarily download the Mobile Passport Control (MPC)-enabled mobile application (app) from a mobile application store (e.g., Apple App Store or Google Play Store).

The MPC mobile app, is available to U.S. citizens, U.S. lawful permanent residents, Canadian B1/B2 citizen visitors and returning Visa Waiver Program travelers with approved ESTA. MPC is currently available at the following 51 sites, including 33 U.S. International Airports, 14 Preclearance locations, and 4 seaports of entry:

• Abu Dhabi Zayed International Airport (AUH) 
• Atlanta Hartsfield-Jackson International Airport (ATL)
• Aruba Queen Beatrix International Airport (AUA)
• Bermuda L.F. Wade International Airport (BDA)
• Baltimore/Washington International Thurgood Marshall Airport (BWI)
• Boston Logan International Airport (BOS)
• Calgary International Airport (YYC)
• Charlotte Douglas International Airport (CLT)
• Chicago O’Hare International Airport (ORD)
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• Dublin Airport (DUB)
• Edmonton International Airport (YEG)
• Fort Lauderdale-Hollywood International Airport (FLL)
• Halifax Stanfield International Airport (YHZ)
• Honolulu Daniel K. Inouye International Airport (HNL)
• Houston George Bush Intercontinental Airport (IAH)
• Houston William P. Hobby International Airport (HOU)
• John F. Kennedy International Airport (JFK)
• Kansas City International Airport (MCI)
• Las Vegas Harry Ried International Airport (LAS)
• Los Angeles International Airport (LAX)
• Miami International Airport (MIA)
• Miami Seaport
• Minneapolis-Saint Paul International Airport (MSP)
• Montreal Trudeau International Airport (YUL)
• Nassau Lynden Pindling International Airport (NAS)
• Newark Liberty International Airport (EWR)
• Oakland International Airport (OAK)
• Orlando International Airport (MCO)
• Ottawa International Airport (YOW)
• Palm Beach Seaport
• Philadelphia International Airport (PHL)
• Phoenix Sky Harbor International Airport (PHX)
• Pittsburgh International Airport (PIT)
• Port Everglades Seaport
• Portland International Airport (PDX)
• Sacramento International Airport (SMF)
• Salt Lake City International Airport (SLC)
• San Diego International Airport (SAN)
• San Francisco International Airport (SFO)
• San Jose International Airport (SJC)
• San Juan Airport (SJU)
• San Juan Seaport
• Seattle-Tacoma International Airport (SEA)
• Shannon Airport (SNN)
• Tampa International Airport (TPA)
• Toronto Pearson International Airport (YYZ)
• Vancouver International Airport (YVR)
• Winnipeg James A Richardson International Airport (YWG)

What are the benefits of using MPC?

MPC provides a more efficient in-person inspection between the CBP officer and the traveler. Since the administrative tasks are performed by the traveler prior to the passport control inspection, MPC reduces passport control inspection time and overall wait times.

When will I be able to submit my information to CBP through an MPC app?

Travelers should submit their information upon arrival at the port of entry, including preclearance locations.

Does MPC replace my passport?

No, travelers must present a valid U.S. Passport, U.S. lawful permanent resident card, Canadian passport or a Visa Waiver Program passport to a CBP officer upon arrival.  

Will I still have to go through the processing lines if I use MPC?

Yes, travelers will still be processed by a CBP officer. Travelers using MPC will be directed to a specific processing lane for a streamlined entry process.

Do travelers still have to fill out a declaration form?

No. Travelers will answer CBP inspection-related questions electronically via their smartphone or tablet. If a traveler has already filled out a CBP declaration form, it can be turned in to a CBP Officer.

Can families use MPC?

Yes, up to 12 profiles can be created for family members. All authorized MPC apps allow for a single household to submit one MPC transaction, including answers to CBP inspection-related questions.

Is using MPC secure?

Yes, the traveler’s document information and answers to CBP inspection-related questions are submitted directly to CBP via secure encryption protocols. The information you enter on the authorized applications are securely transmitted to CBP which sends a response to the apps, generating the electronic receipt you may display when entering the MPC queue. The authorized apps provide the option to store your profile on your smartphone or tablet for future travel or deleting it after your trip. Please note that the photo taken on the application will need to be updated periodically. CBP recommends travelers review the application’s privacy policy prior to download and use. Only information entered after the traveler acknowledges CBP’s notices (i.e., CBP’s mobile privacy policy, Section 311 of the Trade Facilitation and Trade Enforcement Act of 2015, Disclaimer Statement and the Paperwork Reduction Act Notice) is required to be compliant with CBP’s MPC business requirements.

What happens if my flight is diverted to a different airport?

Travelers will not be able to use MPC if their flight is diverted to a U.S. airport that does not utilize MPC processing. Upon arrival at the diverted airport, travelers will follow standard processing procedures. If you were processed by a CBP officer in Preclearance, you would land as a domestic passenger and can proceed to your destination or connecting flight.