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Travel Agent Certification Practice Test

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Travel agent certification isn’t required, but it will help you be successful in your career.

One of the most popular certifications is the CTA from The Travel Institute.

To qualify, you will need to complete the Travel Institute training program.

Then, you can take the TAP, or Travel Agent Proficiency, test.

The test has 100 multiple-choice questions, and you’ll have 2 hours to complete it.

Before taking the TAP test, test your knowledge with our travel agent practice test.

The test includes topics featured on the TAP test, including office skills, professionalism and ethics, and travel agent sales.

Additional Resources

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What is a Tap Test for Travel Agents?

• November 15, 2023

It’s surprising how travel agents always know the easiest flights, the best vacation spots, and those cozy little hotels that feel like a secret. It’s not just luck or secret knowledge. 

They have a unique trick up their sleeve called the TAP Test. Think of it like a magical hat that helps travel agents become wizards at planning your dream holiday. 

This test isn’t about cramming facts or learning airport codes. It’s about ensuring the person planning your vacation is excellent. 

Let’s take a quick side trip to discover why this test is your golden ticket to amazing travel adventures.

Tap Test for Travel Agents is like a gatekeeper that ensures future travel agents know their stuff. 

The TAP Test checks if they understand how to plan trips, from booking flights to picking out cool places to visit and how to make travelers feel taken care of. It’s not about memorizing maps or packing suitcases. 

Instead, it’s all about the important skills needed to create amazing vacations.

Passing this test means they’re ready to help you find your perfect getaway, knowing they have the tools and knowledge to make your trip awesome.

Benefits of a Tap Test for Travel Agents

The TAP (Travel Agent Proficiency) Test is like a treasure map for travel agents, leading to various professional and personal treasures. Here are five standout benefits:

1. Building Trust

When travel agents pass the TAP Test, it’s like earning a badge of honor. It tells you, “Hey, I know my stuff!” 

You can trust them to plan your trip because they’ve proven they have the skills. 

It’s like knowing your basketball coach used to be a pro player. You feel safe and confident they’ll do a great job.

2. Staying Updated

The travel world has changed greatly, with new places becoming popular or rules at airports. The TAP Test makes sure agents keep up with these changes. 

So, when they plan your trip, they know the latest and greatest info. It’s like having a friend who always knows the coolest new games and gadgets.

3. Better Problem-Solving

Sometimes, travel has hiccups, like a delayed flight or a hotel mix-up.

Agents who’ve passed the TAP Test are trained to fix these problems smoothly. 

It’s like having a handy friend who can fix a broken toy without a fuss.

4. Personalized Trips

These agents are trained to listen to what you want and need.

Whether you love adventure or just chilling at the beach, they’ll tailor your trip to fit you perfectly. 

It’s like having a chef who knows exactly how you like your sandwich.

5. Professional Growth

For agents, passing the TAP Test is a big step in their career.

It opens doors to better job opportunities and the chance to help even more people have awesome vacations. 

It’s like leveling up in a video game where you get to explore new, exciting levels.

6. Building a Network

By passing the test, agents join a community of pros. They share tips and advice so your agent can offer even cooler travel ideas. 

It’s like being part of a club where everyone shares their secret hideouts and shortcuts.

Requirements to Take the Tap Test

Do you want to take the TAP Test to become a travel agent?

Cool! First things first, you need a high school diploma . It’s like the first level in a video game; you have to clear it to move ahead.

Next, you should know a bit about traveling, like working in the travel or learning about it in a special school.

Think of it like training for a sport – the more you practice, the better you get.

Before taking the test, you need to learn about cool places worldwide, how to book trips, and the rules of being a travel agent. It’s like doing your homework before a big test.

Then, you sign up for the test with a group like The Travel Institute and pay a fee, like buying a ticket to an amusement park. 

Now, you’re all set to take on the challenge and show everyone how awesome you are at planning trips!

Who Should Take the Tap Test?

If you’re the friend everyone turns to for the coolest vacation ideas, the TAP Test could be your next big adventure. 

It’s perfect for anyone who gets a buzz from planning trips and dreams of turning that love for travel into a real job. 

Whether you’re fresh out of travel school, thinking about changing careers to travel or already known as the travel wizard in your group, this test is like your own exciting journey.

Imagine being the person who designs unforgettable trips and knows all the travel secrets. That’s what the TAP Test prepares you for. 

How Long Does the Tap Test Take?

The TAP Test takes just two hours to complete. That’s about the same time you spend doing something fun on a weekend. 

During this test, you’ll answer many questions that show how much you know about travel and planning trips.

It goes by fast, and you’ll be on the last question before you know it.

Passing this test is a big deal. It opens up the chance for you to have a job where you make other people’s travel dreams come true. 

So, in just a short time, you’re not just taking a test; you’re stepping towards a really exciting career in travel.

What is Tap Test Passing Score?

To pass the TAP Test, you must score at least 70%. Think of it like a test at school where you need to get a certain number of answers right to pass. 

This score shows you understand the basics of being a travel agent .

They grade it: each question counts the same, and they add up all the correct answers you give.

It’s pretty straightforward – you either know the answers or you don’t. 

Getting 70% or more is a big thumbs-up. It means you’re officially ready to start a cool job helping people with their travel plans.

How Many Questions Are on the Tap Test?

The TAP Test has 100 questions in total. Think of each question as a step on a long staircase that leads you to becoming a travel expert. 

These questions cover all sorts of stuff – like where places are in the world, how to make customers happy, understand travel rules, and plan someone’s trip.

Each question is like a mini-test to see how much you know about these different parts of travel. You need to get at least 70% of them right to pass. 

When you do, it’s not just like crossing a finish line in a race; it means you’ve got what it takes to start working in the exciting world of travel.

You’re ready to help people have amazing adventures!

What Kind of Questions Are on the Tap Test?

The TAP Test contains different questions that help determine if you’re ready to be a travel agent.

You’ll find questions about the real stuff you’ll do on the job. 

For example, can you pick the right hotel for different kinds of travelers? Do you know how to use the system for booking flights and trips?

You also need to know about places worldwide – like not mixing Paris in France with Prague in the Czech Republic. 

Plus, it’s super important to understand travel rules to keep your clients safe and happy. 

The test also checks if you’re good with customers because making travelers happy means they might come back to you for their next trip. 

The test wants to see if you’re not just smart from reading books but also smart about real travel stuff – the kind of know-how that makes a vacation go from good to awesome.

Tips for Passing the Tap Test

Get over your old-school test jitters; the TAP Test is more like a great travel game, and the prize is a job in travel.

Here are ten fun and easy ways to do well on the test and get started on your journey:

1. Study Regularly

Just like you might practice a sport or a musical instrument every day, make studying for the TAP Test a part of your daily routine. 

Use flashcards and apps, or set aside a specific time each day for study sessions. This consistent effort will help the information stick in your brain better.

2. Understand Geography

Spend time exploring maps and learning about different places around the world.

You could make it fun by watching travel documentaries or playing geography quizzes online. 

This will help you with the test and spark your interest in the amazing places you’ll get to know as a travel agent.

3. Learn the Systems

Familiarize yourself with various travel booking systems, as they are crucial tools for a travel agent.

Practice by setting up mock bookings or exploring demo versions of these systems online. 

Think of it as learning the controls of a new video game – the more you practice, the better you’ll get.

4. Know the Rules

Travel rules and regulations are constantly changing, so stay updated.

Read travel blogs , official tourism sites, and industry publications to keep your knowledge fresh.

Knowing these rules is like knowing the rules of the road – essential for a smooth journey.

5. Practice Customer Service

Role-play different travel scenarios with friends or family. Imagine and act out how you would handle various customer situations. 

This will help you develop the empathy and problem-solving skills needed for customer service.

6. Take Practice Tests

Find or create practice tests to simulate the actual TAP Test experience. 

This will help reduce test anxiety and give you an idea of what areas to focus on. It’s like doing dress rehearsals before the main performance.

7. Stay Organized

Create a dedicated study space free from distractions. Organize your study materials, notes, and resources to access them easily. 

A clutter-free space leads to a clutter-free mind, which is perfect for studying.

8. Rest and Relax

Remember to take breaks and do things you enjoy. This balance is crucial for avoiding burnout. 

Just like a marathon runner needs rest days, your brain needs time to relax and absorb all the information.

9. Ask for Help

Feel free to contact professionals in the field or join study groups. 

Sometimes, getting a different perspective or explanation can make all the difference. It’s like asking for team advice in a multiplayer game.

10. Believe in Yourself

Keep a positive attitude and remind yourself of your passion for travel. Visualize your success and how amazing it will feel to pass the test. 

So, that’s all about the TAP Test.

It’s a big step for anyone who loves travel and wants to share that with others.

With these tips, you’re ready to ace it and start a super cool job in travel.

Awesome one; I hope this article answers your question.

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If you find this article good, please share it with a friend.

Uche Paschal

Uche Paschal is a professional and passionate writer on education, including homeschool, college tips, high school, and travel tips. He has been writing articles for over 5 years. He is the Chief Content Officer at School & Travel.

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Travel Agent Certification---What are your Options? [+Comparison Chart]

You’re wondering what type of travel agent certification is out there. That’s funny. I’ve written an article on just that topic! How handy.

Let’s make sure we’re clear about what this article is and what it is not about:

It IS about travel agent certification.

It IS NOT about travel agency numbers/travel agency accreditations ( more on travel agency accreditations ).

It IS NOT about travel agent training ( more on travel agent training and education ).

What’s the difference between travel agency training and certification? Well, it’s a blurry line so we decided to make our own lines in the sandbox. When we say "certification," this is what we mean:

• Something comes from organizations whose education programs specialize in travel industry exclusively
• A comprehensive training program, not just a specific destination or vendor
• Education that is not provided by a vendor, destination, or travel agency

When it comes to certification, we’re also going to be selective. The travel agent certifications we mention aren’t the only certification or training program for travel agents—you can find plenty more. What we want are organizations that are active in the travel agent community at large.

What constitutes an organization that is “active in the agent community?” For our purposes, it means they attend travel agent events, they provide resources and tools beneficial to agents, I know them or have met someone that vouches for them. As a caveat, I'll mention this article isn't an endorsement of any of the programs—think of it more as a vetted list!

I believe that an active organization = having a pulse on things. An out of touch organization is the last thing I want associated with a travel agent certification program! Therefore, organizations that I haven’t seen active in the community got the axe. Sorry. Let's mosey on.

Travel Agent Certification Comparison Chart

If you'd like the info in this article in a bite-sized bundle of certification goodness, download our full certification comparison chart below. Here's a sneak preview of what's to come!

Read on because we have LOADs more info on certification programs that will follow the infographic).

The Basics of Travel Agent Certification

First things first; understand that there is no universal travel agent certification. If you found a site that suggests you need to take their course in order to become a travel agent, run the other direction!  There are no travel agent certifications required by law in the US and most of Canada.

Here’s how it works: In the travel industry (especially for the US), there is no formalized process to become a travel agent. This means there is no national board exam you need to pass, no state certification requirements (although, make sure you’re familiar with the  US and Canadian licensing and seller of travel laws ).

That can be great—anyone can break into the industry regardless of education, finances, or location. On the other hand, anytime ‘anyone’ is involved, by default you get… how shall we say this? A wide range of capabilities. Translation: you’ll have some really unqualified people calling themselves travel agents. Boo. (But hey, let's be honest! This applies to any industry, including those with rigorous requirements to get through the gates.)

But you take the good with the bad—that’s the upside and the downside of an industry with a low barrier to entry.

Next up? A breakdown of travel agent certification programs—also known as "acronym fun." The travel agent certification programs we’re going to mention—and we've got a few of them—involve acronyms, fun! Stephanie Lee, MCC, CTC, CTIE … awesome! Mmm, I love me some acronyms.

ASTA's VTA Travel Agent Certification Program

Launched in 2017, ASTA's (American Society of Travel Advisors) VTA program is the new kid on the block in terms of certifications. However, established back in the days of steamships, ASTA is the largest and longest-standing travel association in the industry. It's a household name among travel industry professionals, and advisors who are VTA certified will get their seal of approval. ASTA's VTA focuses on cultivating a level of professionalism among its certified agents. It focuses on topics such as industry ethics, legal regulation competency, in addition to tried and true topics like marketing and sales.

The other perk of being VTA certified? You pull to the top in the travel advisor search on ASTA's website. Chalking up 700,000 consumer visits annually in 2019, your VTA credentials give you a ton more exposure!

If you're not quite ready for full ASTA certification, check out their Roadmap to Becoming a Travel Advisor course that I created in partnership with ASTA. :) It's $199 and includes a year of ASTA's future travel professional membership, which is honestly quite the deal!

Pre-requisites:

You don't need to be an ASTA member to enroll in their VTA program. However, the only prerequisite for the VTA program is to qualify for their membership. To fulfill this requirement, independent contractors (their base-level membership) is to be based in U.S. and earn less than 1 million in sales annually (if you earn more, you will qualify for a different level of membership). ( Read more details on their member qualifications here .)

Here's the cost breakdown for ASTA's VTA program:

• $399 for ASTA members
• $598 for non-member independent contractors (this includes 1 year ASTA IC membership)
• $729 for non-member Travel Advisor (includes 1 year ASTA agency membership); $179 for recertification.

Time to Complete:

The program can be done at your own pace, but must be completed within 12 months of enrollment.

Maintenance:

VTA advisors must re-certify every two years. This involves a $179 recertification fee for two additional courses or one course and participation in ASTA Operational Excellence through Benchmarking program (to be completed within 12 months).

The Travel Institute Travel Agent Certifications

With nearly 50 years under their belt, The Travel Institute holds the prize for the longest-running travel agent certification program. They’ve got a few programs, each focusing on agents at different stages in their career. These certifications are used by travel agents across the industry—cruise, corporate, luxury, leisure. Here's a few of their certifications below:

Certified Travel Associate (CTA)

• Description:  Agent must have 12 months experience in the industry and are required to take 8 core classes, 4 electives. (This is a prerequisite for the CTC certification, listed below). At program's end, you must pass the CTA exam with a 70% score, at minimum.
• Time to Complete:  Most agents can finish within 3-6 months but have up to 12 months
• Cost: $450 for complete online course (with an added $25 fee if you want to pay in monthly installments). The print course is $550 plus shipping. $250 for test only (must have 12 months experience).
• Maintenance: To maintain certification, agents must earn 10 continuing education credits (CEUs) a year.

Certified Travel Counsellor (CTC)

• Description:  Agents must have 5 years experience in the industry and a CTA designation (testing out is available). The CTC is a management skills program designed for travel agents looking to build or grow their business. Curriculum consists of 10 courses on key topics and the completion of a "white paper," 2000-3000 words in length.
• Time to Complete:  Most agents can finish within 6-9 months but have up to 12 months
• Cost: $550 complete course, or $600 for CTC Fast Track (for agents with 5 years of experience, but who don't have a CTA certification)

Certified Travel Industry Executive (CTIE)

• Description:  This designation is for non-consumer sales roles with 5+ years of experience. It is equivalent to the CTC. Curriculum consists of (100) videos 10-15 minutes in length and the completion of a white paper 2000-3000 words in length.
• Time to Complete:  18 months
• Cost: $550 to complete course
• Maintenance:  To maintain certification, agents must earn 10 continuing education credits (CEUs) a year.

You may be thinking, hey, Travel Institute has a TAP test everyone talks about . . . and you would be correct! Here's the deal on that on the TAP Test : 

This one is a bit confusing, but I want to mention the Travel Agent Proficiency (TAP) test offered by The Travel Institute (Cost: $95). This is not a travel agent certification—think of it like a final exam for a Travel Agent 101 course. No degree comes with it, but you’re learning. Also important to note, the TAP test is also offered by institutions outside The Travel Institute.

Cruise Lines International Association (CLIA) Travel Agent Certifications

CLIA’s travel agent certification program dishes a whopping 5 power-packed acronyms-induced certifications that depend on the agent’s familiarization with ships and agency role. To gain certification, an agent must first be a  member of CLIA . As the CLIA affiliation would suggest, this is a travel agent certification program geared towards agents specializing in cruises (with exception of one travel-management certification). This certification emphasizes hands-on experiences. Their certification attainment is progressive, and are listed in the order you must attain them (again, with exception of the travel agency executive program). For all programs, you must provide a signed letter of verification from your CLIA agency that you’re in good standing. 

Certified Cruise Counselor (CCC)

• Description/ Course requirements:  This certification is for individuals who'd like to explore the cruise industry or are a new travel agent looking to expand their cruise business. Participants must complete/ pass 8 mandatory courses and complete 30 elective credits.
• Product Knowledge Requirements:  Participants must complete/ pass 8 mandatory courses and complete 30 elective credits. Additionally, they must complete one live or virtual ship inspection; book 5 (CLIA) staterooms; and attend (at least) one personal cruise for 2+ nights.
• Time to Complete:  18 months from date of enrollment
• Cost: $59 Cost does not include applicable enrollment/re-enrollment fees, course of conference fees, ship inspections or cost of cruises.
• Maintenance: In order to maintain certification, agent must be an active IAM member. If there is a membership lapse, agent may need to pay a reinstatement fee.

Accredited Cruise Counsellor (ACC)

• Description/ Course requirements:  120 credits total—40 from mandatory training and 80 from electives. (Having a CTA designation counts toward 10 elective credits). In addition to credits, agents must also meet product knowledge requirements (see below).
• Product Knowledge Requirements:  5 ship inspections; 2 personal cruises (at least 2 nights in length); book/deposit at least 20 staterooms (you can count bookings up to 3 months prior to enrollment). All product knowledge requirements must take place on a CLIA cruise line and must be booked through a CLIA-member agency.
• Time to Complete:  2 years
• Cost: $89 Cost does not include applicable enrollment/re-enrollment fees, course of conference fees, ship inspections or cost of cruises.

Master Cruise Counsellor (MCC)

• Description/ Course requirements:  Must have ACC certification. Course completion requires 140 credits total—90 from required trainings and 40. Additionally, participants must meet product knowledge requirements. Which brings us to . . .
• Product Knowledge Requirements:  Take two 7+ day cruises (On lines not utilized for your ACC, must be two different destination itineraries, but can be cruises from year prior to enrollment); complete 3 shipboard inspections not utilized for your ACC; 32 staterooms booked/deposited within 2 years. (must all be on CLIA member lines)

Master Cruise Counsellor Experiential Learning Program (ELP)

• Description/ Course requirements:  100 credits of live or online courses/seminars. Complete 1 CLIA certificate program, attend 1 CLIA live/virtual training events; attend 1 CLIA Cruise360 conference; attain 3 CLIA training programs; and write one comprehensive 3-5 page paper.
• Product Knowledge Requirements:  Take four, 7+ night cruises on separate product/ destination and book/deposit 100 staterooms.
• Cost: $219 Cost does not include applicable enrollment/re-enrollment fees, course of conference fees, ship inspections or cost of cruises.

Elite Cruise Counsellor (ECC)

• Description/ Course Requirements:  Course requirements are 6-fold. 1. Must have MCC certification. 2. Complete any 3 of 5 online courses, live seminars or certificate programs. 3. Complete a CLIA certificate program (not applied toward other requirements). 4. Complete 50 elective training credits, which can be attained by a combo of additional certificate program, attendance at CLIA360, 5 additional courses/seminars, completion of approved industry partner training . 5. Participate in an industry impact activity during completion term (e.g. environment advocacy and/or natural disaster relief). 6. Meet product knowledge requirements (below)
• Product Knowledge Requirements:  Take one 10+ night cruise on lines not utilized for your ACC or MCC; complete 2 live or CLIA-provided virtual ship inspections on different ships from your ACC or MCC (maybe same member line, but different ships); 60 staterooms booked/deposited within two-year enrollment period. (must all be on CLIA member lines)

travel agency executive (TAE)

• Description/ Course Requirements: Unlike the above certifications, this program is for management-level travel agency professionals with a current CLIA-affiliate agency. Participants must serve as a travel professional in the role of executive, director, accounting manager, marketing manager, e-commerce manager, or someone who works in a leadership capacity . Participants must complete 6 mandatory courses and elective training. Elective training is fulfilled through completing 3 additional courses or designation of CTA or CTIE from the Travel Institute (see above). Elective training is waived for those who can document they have an undergraduate or graduate degree in business or a related field.
• Personal Cruise Experience:  Take 2 CLIA-cruise line cruises (duration of cruise unspecified).

Global Business Travel Association (GBTA) Certifications

 The GBTA is the front runner in the industry when it comes to corporate (ahem, business) travel. Being corporate-minded, it's also no surprise they also have an independent board whose purpose is to "administer a valid, reliable, defensible, and psychometrically sound examination."

I had to look up the definition of psychometrically. I wanted to make sure I wasn't sending people to a program where they are psychologically tortured. We're good, don't worry! :)

Here is the GBTA accreditation option:

Global Travel Professional (GTP)

• Description: This is the travel agent certification for those focused on business travel management. It gauges a travel agent’s competency in four different “domains:” Strategic business planning; buyer/supplier relations; travel program administration; and Data/Analytics/Finance. Since it’s a global program, the GTP accreditation is not limited to travel agents in the US/ Canada.
• Pre-requisites: The official stance is the program is only for agents with "a minimum of three years of business travel related experience." Don't let that dissuade you if you've never had the title "travel manager". If you've been booking travel for your company as an admin assistant for three years, you've got the experience!
• Cost: $350 GBTA members, $450 for nonmembers. I hate to bombard you with yet more acronyms, but current CCTE (Certified Corporate Travel Executives), SMMC (Strategic Management Meetings Certification), CGTE (Certified Government Travel Executive), and GLP (Global Leadership Professional) holders can take the exam for free.
• Time to Complete: Must apply for a exam date/location . Test centers allot 3 hours to take the exam.
• Maintenance: GTP holders must re-certify every three years by earning 50 re-certification credits. This is done by showing involvement in professional development activities or by passing another GTP exam.

To Certify or Not to Certify? That Is the Question. 

I’m often asked if an agent should go through a travel agent certification course before they start their agency. That’s the million dollar question—to certify or not to certify. First, keep in mind this site specializes in working with agents—many of whom are new to the industry—that are aligned with host agencies.

In travel, training is plentiful but also (very) fragmented. You can get training through your host agency, franchise and/or consortia. Suppliers, destinations, and associations have boatloads of trainings for you; travel schools—both on and offline—have trainings to help you learn the ropes. It’s like the toothpaste aisle at Target, the options can be overwhelming.

Here’s my thought on getting a travel agent certification:  To avoid wasting money and time, get your toes wet first and see if you even like the industry.  Join a host agency, make a few bookings, try your hand at being an entrepreneur and travel agent—it’s not for everyone. If you do like it, I say certification is a great way to network, expand your knowledge base, and get a cute (yet professional) lil’ acronym to put after your name!

Broadcast those Certifications!

Whether it is a certification we mentioned above, a destination or vendor specific training certification or maybe Host Agency Reviews' own 7 Day Setup Accelerator Certificate , make sure you let the world know! It shows you've been busy and are dedicated in furthering your education and network in the travel industry. When you earn a new certification, push out to your various social media channels and definitely add it to the certification section of your LinkedIn profile !

Also don't miss our ultimate travel agent training and education article below!

About the Author

Steph grew up in the travel industry. She worked with thousands of agents in her role as a former host agency director before leaving in 2012 to start HAR. She's insatiably curious, loves her pups Fennec and Orion, and -- in case you haven't noticed -- is pretty quirky and free-spirited.

If you’re looking for Steph, she leaves a trace where ever she goes! You can find her on Facebook, Instagram, LinkedIn and Pinterest as 'iamstephly'. 🙂 She doesn't do TikTok as no one would ever see her again.

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TACt-Travel Advisor Competency Test Info & Registration

TACt® – TRAVEL ADVISOR COMPETENCY TEST – 1988-2023©

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Scroll down to the bottom of this page to fill out the TACt registration form.

Must-Know Details About The TACt

Tact - travel advisor competency test.

The TACt – Travel Advisor Competency Test is administered and awarded by Travel Agent Campus. This test allows candidates to demonstrate to the industry and the public that they have mastered the prerequisite training by testing, and have passed the timed and proctored final test.

PREREQUISITE COURSES

Travel Advisor Course

Travel Advisor Certification (or any variation)

SCHEDULING AND PAYMENT

THIS TEST MUST BE REGISTERED BY THE CANDIDATE, SCHEDULED AND PREPAID (UNLESS INCLUDED IN YOUR TRAINING) 5 DAYS PRIOR TO TESTING. FAILURE TO DO SO WILL RESULT IN CERTIFICATE REVOCATION AND A PAYMENT PENALTY OF $100. TO PURCHASE THE TACt CLICK HERE

TESTING DETAILS

This test is administered and awarded by Travel Agent Campus. Testing format is 100% online, 4-hour (240 minutes) timed test, 1 try only with a proctor (retests at a later date are available for $25), must score 80% or higher to pass. The test is a proctored test consisting of 447 multiple-choice and true-false questions.

TRANSFERABILITY

This test and its certificate are transferable to our contracted partners and host agencies and may not be transferable to other institutions. It is the prerogative of the receiving institution to accept or deny transferability. Check with other institutions prior to registration.

A test proctor is required for this test. The proctor must be with you during your entire test. Proctoring can be done at any venue determined by the proctor. The proctor is someone chosen by the candidate, and their responsibility is to ensure the candidate isn’t using any books, notes or reference materials while testing. The proctor chosen should be a) over 21, b) not related to the candidate, c) not currently preparing to take the TACt test themselves, and d) currently in or from a professional career field.

TIMING OF THE TEST

The TACt test has a 4-hour (240 minutes) time limit and should be taken in one sitting. The time is displayed within the test and we will have a time stamp on our end from when you started and ended the test. If you go over your time limit, your test will be invalid, and you will have to retest at a later date. Plan a time when you won’t be interrupted for that block of time.

TAKING YOUR TEST

Before taking your test, make sure you are in an environment where you will not be disturbed. Your answers are saved as you submit each one, not at the end of the test. This means you will not lose any work. Avoid using your browser back button as this will not work. Make sure you take your test on the same date listed on your registration form.

HOW TO AVOID BEING LOGGED OUT OF A TEST

Stay connected to the Internet during your test. Do not click away from the test until you have submitted your answers and finished the test.

TROUBLESHOOTING

If your test page freezes, you can click refresh on your web browser and the test will again load on the same question you were on. If your Computer or Web browser has a problem, or if they are closed, using the same web browser, re-open your web browser and go back into the test. You should be taken back to the last question you were on, where you will be able to resume your test. You may be required to log back in with the user ID and password.

TEST FINALIZATION

Upon completion of your test, your test will be graded, and you will be advised of your grade. The user ID and password will be automatically deleted from the LMS once you have completed the test. Your test certificate will be emailed to you within 48 hours.

What Else Should You Know About The TACt?

As with any industry, having the right credentials can open doors for you. If you’re wondering how to become a travel consultant who gets noticed and gets results, having TACt certification is one big step you can take to reach your goals.

By taking and passing the Travel Advisor Competency Test, you demonstrate that you have gained and mastered the basics of running your home-based travel agency. It shows that you meet certain criteria that qualify you to work as a travel advisor. It shows host agencies and potential clients that you can be trusted to provide reliable tourism and travel-related services.

The Merits Of A Tourism Certificate

Having a TACt certificate is a huge plus as you take the necessary steps to become a travel agent from home. With travel advisor certification, you are qualified to handle a wide range of tasks related to your work as a home-based travel consultant. These tasks may include booking travel for yourself and your loved ones while enjoying significant discounts, and selling travel offerings to the public, including packages and group deals.

A TACt certificate provides you with the opportunity to become a travel agent from home and advance quickly in your chosen career. Benefits you’ll enjoy as a certified travel advisor include:

• Working with a participating host or support travel agency
• Having qualifying credentials even if you are brand new to the industry
• Being able to work as an independent home-based travel advisor
• Having proof that you took training that prepares you to do a good job for your clients
• Acquiring knowledge regarding useful industry websites
• Having a level of proficiency on air and ground travel, accommodations, cruises, tours, and other travel offerings
• Gaining expertise in everything from sales and marketing to money matters and working as an independent contractor

Launching Your Career

If you’re ready to become a travel agent from home, you’ll want to do it in the quickest and easiest way possible. Our travel training courses position you to do just that. These classes help you with everything from developing a business plan to connecting with suppliers, as well as coming up with winning advertising and promotions campaigns, understanding tax benefits for home-based agencies, getting connected within the industry, and more. When you have a TACt certificate, your clients, associates, and partner and support agencies will know you’ve had training in these important areas, making you amply qualified to work as a travel consultant.

Ready to achieve the status of professional travel advisor? Enroll in one of our comprehensive courses and learn the ins and outs of tourism at your own pace, in the comfort of your own home, on your schedule. When you’re ready, review our must-know details about taking the TACt and fill out our TACt registration form.

If you have any questions about our courses, certifications, the Travel Advisor Competency Test, or anything at all related to Travel Agent Campus and our specialized training, please don’t hesitate to get in touch with us . We’re here to teach you how to become a travel consultant and help you reach your dream of working independently in the travel industry.

TACt Registration Form

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Professional Development & Training

What you will learn, tools & materials, student reviews.

Travel Agent Training (Exam Cost Included)

• Introduction to the Travel Industry
• Professional Skills
• Basic/International Geography
• Destination Geography
• Introduction to International Travel
• Introduction to Air Travel
• Transportation
• Career Development
• Sales and Marketing for Travel

Requirements:

Hardware Requirements:

• This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader .
• Software must be installed and fully operational before the course begins.
• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Travel Career Development and accompanying workbook
• Exploring the World and accompanying workbook

Please note: You will receive a digital book if the physical book is on backorder.

Helene K. Liatsos

Helene K. Liatsos is a consultant for small businesses, travel agencies, and home-based business startups with more than 25 years of experience. Along with a successful career in the travel industry, working with airlines, hotels, and travel agencies, Helene established her own business management company, Home Office Management Experts, and was awarded the 2004 Home-Based Business of the Year by the U.S. Small Business Administration. As a QuickBooks Certified Advisor, she provides bookkeeping, payroll and QuickBooks training services. She holds a Bachelor of Arts from Fairleigh Dickinson University.

How much do travel agents make?

According to the U.S. Bureau of Labor Statistics, travel agents earn an average income of $43,810 per year ($21.06 per hour). Top-earning travel agents (90th percentile) earn over $74,220 annually. This occupation has an expected growth rate of 20% by 2031, much faster than the average growth rate for all professions (5%). This translates into 7,500 openings for travel agents every year.

What does a travel agent do?

Based on information provided by the U.S. Bureau of Labor Statistics, travel agents sell transportation, lodging, and admission to entertainment activities to individuals and groups planning trips. They offer advice on destinations, plan trip itineraries, calculate total costs, and make travel arrangements for clients.

A travel agent's typical duties can include anything from organizing travel for business and vacation clients (planning and arranging tour packages, excursions, and day trips) to giving details on required documents, such as passports and visas, and on complying with cross-border entry requirements, such as health and safety protocols. Travel agents also describe trips to clients, advise about local customs and attractions, book reservations for travel, hotels, rental cars, and special events, and make alternative booking arrangements if changes arise before or during a trip.

What is a certified travel agent?

A certified travel agent has earned one of the available industry certifications, such as Certified Travel Associate (CTA) or Certified Travel Counselor (CTC). While they are not required to work in the industry, travel agent certifications can add prestige to your resume. When considering a CTA certification, it is necessary to first obtain the TAP certification. This course covers the fundamental knowledge necessary for this certification and serves as a solid foundation for your CTA certification journey.

Does this course prepare you for a certification?

The Travel Agent Training course will prepare you to sit for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), the registration fee for this test is included with this course. The Travel Agent Proficiency or TAP test is the first step towards professional recognition. The test allows students to demonstrate that they have mastered the basics of the travel industry – selling skills, basic geography, and the items/products sold by travel counselors.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a certificate of completion. In addition, you will receive an exam voucher for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), after successful completion of the course and financial obligation.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

• Case Studies

Travel Agent Test

When looking to fill a travel agent position, it's important to make sure that the candidate has the skills necessary to do the job. A travel agent skills test can help ensure that the candidate is a good fit for the position.

• What is a travel agent skills test?

A travel agent skills test evaluates whether an individual has the essential skills to be a successful travel agent. Comprised of a series of multiple choice and scenario-based questions, the test evaluates candidates on skills such as communication, interpersonal, and negotiation skills.

The results gained from the test provide recruiters with a deeper understanding of a candidate's skill set, and how proficient an individual is in the skills needed to be a travel agent.

Using the test as a pre-screening tool provides recruiters with an easy-to-administer and cost-effective way to shortlist their applicant pool to the most suitable candidates for the role.

Jump to a section on this page:

What are the benefits of using the travel agent skills test for pre-screening, how our test measures travel agent skills, travel agent test faqs, identify the best candidates and hire faster.

Our pre-employment tests let you drill down to the best candidates at the click of a button.

Find those candidates who will excel in the role.

Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

Reduce costs and time.

No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

Eliminate bias.

All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

When faced with a large volume of applicants, it is often difficult to determine objectively which candidates are proficient in the skills needed to be a travel agent. Candidates may state their level of experience, but as a recruiter, you want to be sure they have the skills required at the level necessary to succeed in your roles.

Travel agents need strong interpersonal and communication skills when listening to clients to provide the best possible service. They need to meet the needs of their clients and understand their requirements, then research appropriate options. This requires good listening skills and strong negotiation skills with suppliers and clients.

These skills are challenging to assess, especially when faced with candidates with similar experience levels. The travel agent test uses multiple-choice and scenario-based questions to evaluate candidates on the skills they will need to use daily in their role.

The travel agent test enables recruiters to determine at an early stage of the recruitment process which applicants have these skills and how proficient they are in using them. This ensures that those candidates selected for the later stage of the process are suitable in terms of their skills and experience, leading to objective hiring decisions and recruitment of suitable candidates.

Travel agents use skills that are needed by many similar professions. This makes the travel agent skills test a beneficial addition when recruiting for:

Customer service advisors

Receptionists

Client service advisers

More Job Skills Tests

• Data Analyst
• Finance Assistant
• Electrical Engineer
• Graphic Designer
• Bank Examiner
• Medical Assistant
• Full-Stack Developer
• Digital Marketing

Test questions are designed to assess industry-specific technical skills, soft skills, aptitude and suitable personality dimensions. Our data-driven approach provides results that enable you to determine how suited is a candidate for the role.

Depending on the type of question, the format of the test may vary. Multiple-choice questions are used to measure aptitude, technical skills and soft skills, while agreement on a Likert scale assesses suitable personality dimensions. Skills tests ensure that candidates are being evaluated in a precise and impartial manner, their results demonstrating the true knowledge and potential of each test taker.

The characteristics required to be a travel agent were determined by looking at the skills and abilities listed in the US Department of Labor’s O*NET database, which collects data from professionals in various fields.

O*NET is the largest database of its kind, providing detailed information about occupations and the requirements for each role.

Our team of I/O psychologists and psychometrics worked closely with subject-matter experts to create an extensive question bank that can be used to test multiple candidates. We also conducted rigorous field testing with a representative sample of candidates to ensure that the questions were reliable and valid.

Test scores are averaged together to give an overall score. The average score is compared to other candidates' scores to ensure there is no bias toward certain candidates.

Our travel agent test is constantly updated and optimized to ensure the best experience and results.

Predictor of job success

Assessments

A full suite of assessments

Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

An array of candidate metrics

For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”

The role of a travel agent is focused on understanding clients' needs and working with suppliers to ensure these are met. The position requires communication skills, particularly active listening. Interpersonal and decision making skills are also needed to enable travel agents to understand what their clients want and work out the best travel solution for them with suppliers.

The travel agent test comprises a series of situational and multiple-choice questions. The questions in the test evaluate individuals on skills such as active listening, communication, and interpersonal skills, all skills essential for this role. Situational questions use scenarios that candidates will likely encounter when in the role.

Yes, of course. You can try the test for free by signing up for a free trial.

We have a range of plans available . The difference between the plans is the number of test attempts permitted, not the type of tests. All our plans include our full test suite comprising all tests and all levels.

“An unbeatable service, impressive platform and fantastic value for money.”

Ready to try Test Candidates?

Compare your next great hires today

How to Become a Travel Agent in Florida

Home / Travel Agent / How to Become a Travel Agent in Florida

Get information on Travel Agent Training programs by entering your zip code and request enrollment information.

Trending Careers

Florida travel agents have fun careers that come along with a lucrative salary that can generate unlimited earnings.

Below, we discuss how to become a travel agent in Florida for independent and home-based travel agents. 

Table of Contents

Travel Planning 

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Booking Accommodations, Flights, Rental Cars, Cruises, and Hotels

Florida travel agents spend most of their time researching the best accommodations, airline tickets, and other travel-related fees for their clients.

Their expertise gives them access to specialized travel networks and computerized travel systems that show them real-time pricing and discounts for their travel clients.

They are authorized to book clients’ accommodations, tickets, entertainment venues, and other travel-related locations. 

Travel planning is one of the most essential parts of creating the ultimate travel experience.

Travel agents use the information provided to them by their clients to book meaningful travel experiences their clients won’t soon forget.

They also book specialty travel vacations like destination weddings and adventure cruises based on the needs and preferences of their clients. 

Travelers enlist the services of knowledgeable travel agents to help them make important travel decisions.

Many travelers have an idea of where they want to go but need to figure out how to get there within their budget. 

Travel agents provide travel counseling services to help travelers narrow down their desired location and travel destination based on critical factors like budget, climate, local regulations, and local amenities. 

Unlike most states in the US, Florida requires travel agents to register their travel agency or independent travel agent business as “sellers of travel” with the Florida Deparment of Agriculture and Consumer Services

Florida Travel Agent – Licensing Requirements

Florida doesn’t officially require its travel agents to have a travel agent license.

Still, they do need agents to register with the state and pass a mandated job-readiness test to earn a travel agent certificate. 

The Travel Institute administers the Travel Agent Proficiency Exam in partnership with the National Association of Travel Advisors. 

The State of Florida requires new travel agents to register as sellers of travel with the Florida Department of Agriculture and Consumer Services.

New agents must pass the Travel Agent Proficiency exam with a score of 70 or better to earn a Florida Travel Agent Certificate.

The TAP exam is a 100-question test that tests travel agent knowledge of the following key areas. 

• Travel Industry Terminology
• Travel Concepts
• Travel Regulations
• Customer Service Skills
• Travel Planning Procedures

Florida Travel Agent Programs

Florida offers travel agent programs for new, pros, prospective, and active travel agents to learn, excel, and succeed.

The programs offered are online and in-person options that make it easier for students to plan around their work and busy lives. 

Florida International University is home to the Chapin School of Hospitality Mana

Address: 3000 NE 151st Street, North Miami, Florida – 33199 Phone: 305-919-4500 Website: https://hospitality.fiu.edu

The Travel Institute offers a variety of online programs to help prospective travel agents succeed.

They have career training courses that use industry standards and regulations to educate new and continuing education travel agent students.

Travel Institute classes lead students to travel agent specializations and certifications that can help them excel in the field. 

Website: https://www.thetravelinstitute.com/

If you’re a travel lover who wants to make a good salary, then working as a travel agent in Florida may be the right career for you.

Salary tracking experts at Salary.com report that America’s travel agents make an average annual salary of around $40,000.

This salary can increase based on work locations, years of experience in the travel industry, and providing niche-based travel services or adventure package sales.

Frequently Asked Questions

Florida doesn’t require travel agents to have a license to work as an agent.

They require new and existing travel agents to register as travel sellers with the professional standards division.

Travel agents who offer specialty travel services and those who want to sell travel insurance may also require additional licenses or certifications.

The basic minimum requirements for becoming a travel agent in Florida are as follows:

• Minimum 18 years of age or older
• Clean criminal background
• Register with the state as a\ seller of travel
• Maintain annual state registration fees
• Pass the Travel Agent Prep test with a score of 70 or better

Florida travel agents make a good living, according to salary experts like those at salary.com.

Travel agents who specialize in selling travel to Florida and its popular destination packages for Disney, Universal Studios, and Sea World get to work in one of the world’s most visited destinations along with unlimited earning potential for niche-based travel.

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