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How Much Does Urgent Care Cost Without Insurance?

• For individuals without health insurance, the average trip to urgent care can cost anywhere from $150 to $200.
• Factors impacting urgent care costs include location and services provided.
• Free or discounted healthcare options exist, but urgent care is not entirely free without insurance.

How Much Is Urgent Care Without Insurance?

Finding affordable urgent care, uninsured self-pay costs at urgent care, how much is urgent care without insurance in california, how much is a physical at urgent care without insurance, how much is std testing at urgent care without insurance, is urgent care free without insurance, going to urgent care without insurance, when should i go to urgent care, when should i go to the emergency room instead of urgent care, how can i reduce my out-of-pocket cost of urgent care, solv can help you find an urgent care clinic near you.

• Frequently Asked Questions

When you have a pressing medical issue, your first priority is getting to see a doctor, quickly. Getting an appointment with your primary care provider can be difficult on short notice—especially if you need to be seen during “off-hours” on the weekend, in the evening, or even on a holiday. The great news is you don’t have to have an appointment to see a medical provider at urgent care centers .

Urgent care clinics offer high-quality medical care and extended hours, as well as pricing that is usually more affordable than a visit to the emergency room.

If you don't have health insurance, healthcare costs may be a huge concern. Based on data collected for Solv ClearPriceTM (for individuals without health insurance) the national average for a base visit to an urgent care can cost about $150.

Depending on the specific services you need and the severity of your injury or illness (as well as the location of the clinic), that price could increase to $350+ in total. That’s still cheaper than an emergency room visit, which can cost upward of $2,600 on average, according to United Health.

Factors That Impact the Cost of Urgent Care

The actual cost of an urgent care visit can be difficult to pinpoint because each clinic charges different prices based on the services you need and the fluctuating national averages of healthcare services. Here are a few of the main factors that may affect your urgent care costs , based on internal Solv research.

Urgent care location

The location of your preferred urgent care clinic has an impact on your cost of treatment. According to data from Solv ClearPriceTM, the service prices at urgent care clinics vary from city to city and from rural locations to urban locations.

Services provided

The range of services that any urgent care provides to you will depend on your condition and the severity of your condition. These services have a big impact on the overall cost of your visit. Things like x-rays , laboratory tests, stitches , and bandaging all come at a cost.

According to the Mayo Clinic, some urgent care locations use a pre-defined level of care to calculate the cost of your visit. There are typically three to four different levels of care. Standard care visits for minor problems like earaches and sore throats are on the lower end of the cost spectrum—usually considered level 1 or level 2. But if you break a bone, require stitches, or have a more severe medical issue, that would be considered a level 3 or 4 visit.

Urgent Care Cost vs. Emergency Room Cost

Compared to emergency rooms, urgent care is often much more affordable for minor illnesses and injuries. According to Debt.org, an emergency room visit can run you around 10 times more expensive than a visit to an urgent care clinic.

If you don't have insurance, finding affordable urgent care is important. Below are some tips from Solv for finding the most cost-efficient urgent care clinics.

• Research low-cost clinics in your area - Look for clinics in your area that advertise low costs or fees based on a sliding scale.
• Consider telemedicine - Some urgent care clinics offer virtual urgent care visits for a lower cost than in-person visits.
• Ask about payment plans - Some urgent care clinics offer payment plans to help patients manage the cost of their care.
• Compare prices - Call different urgent care clinics in your area and ask about their prices. You may be able to find a clinic that offers a lower price for the same services.

Even if you do not have insurance, you can still receive medical care at an urgent care clinic. However, you will need to pay for services you receive on your own—this is known as “self-pay”. As we mentioned above, the cost of these services will depend on the urgent care you visit and the type of care you need.

Benefits and Drawbacks of a Self-Pay Option

The self-pay option at urgent care can be beneficial because you can get medical care without the hassle of dealing with deductibles, copays, or other insurance-related fees. Additionally, there may be some urgent care clinics that offer discounts for self-pay patients .

However, a drawback of the self-pay option is that the cost of medical care can be expensive. With a base cost of around $150, according to SolvClearPriceTM, and additional costs for tests and treatments, the bill can quickly add up.

Uninsured Self-Pay Costs vs. Insured Co-Pay Costs

If you have insurance, the cost of urgent care visits will depend on your coverage. You may have to pay a copay for each visit, and if you have not met your deductible, you may need to pay the full cost of the visit until you do.

In comparison, the self-pay option can be more expensive than insurance—but not in every case. If you have health insurance, you can review your plan documents or call a representative to find out what your co-pay and deductibles are.

If you’re in California and thinking about going to urgent care, you can expect prices that are near national averages, according to Burbank Urgent Care. However, you should remember that the cost of your visit will vary depending on the type of care you need and where you go for treatment.

A physical exam may also be known as a “routine check-up”. According to the Mayo Clinic, it is useful to help evaluate your overall health and help prevent you from developing a chronic health condition (like diabetes or heart disease).

Physical exams involve a series of tests and assessments to check for potential health problems, such as high blood pressure, high blood sugar, or signs of cancer. A physical exam can also help to identify any risk factors that may contribute to the development of certain health conditions (like obesity or family history).

According to Forbes, the cost of getting a physical exam at urgent care is around $138 on average. It's important to note that additional tests or treatments may be necessary based on the results of your physical exam, which can increase the overall cost of your visit.

If you’re due for your annual physical and your primary care physician is booked out for a while, going to urgent care can be a good option for you.

STD testing is an important part of maintaining good health. The CDC recommends that sexually active people get tested at least once a year for common STDs. Urgent care clinics are a fast and cost-effective way to get STD testing. A huge benefit to getting tested at urgent care is that you can get treatment right away if you test positive.

The average cost of STD testing at urgent care can vary depending on the type of tests you get and the location of the clinic. The cost may be higher if you need additional tests or treatments.

Healthcare costs are a concern for many people, especially if you’re uninsured. While urgent care is generally more affordable than an emergency room visit, it's not free. However, there may be some free or discounted healthcare services available to you, if you meet certain criteria. These include things like planned parenthood, public health, or student health centers if you are enrolled in a school, college, or university.

Free Healthcare Options

Some communities offer free or discounted healthcare services, for some things. These services are usually paid for through government grants or run by volunteers, according to the National Association of Free and Charitable Clinics (NAFC).

The range of services provided by these centers varies, depending on their location and the scope of practice of those who work there. Those who are eligible to receive care will also vary, depending on each clinic or health center. In general, the NAFC notes that you may need to meet certain income or residency requirements. However, there are some health centers that will provide services to anyone.

Free Health Services vs. Urgent Care

While free health services may be a good option for some patients, it's not a substitute for establishing care with a primary care physician and not a substitute for getting emergency care if you need it, advises the NAFC.

If you don't have insurance, getting medical care can be expensive and stressful. However, urgent care clinics can offer affordable payment plan options for those who need immediate medical attention.

When you visit an urgent care center without insurance, there are a few things you should keep in mind. First, it is important to bring all the necessary documents with you that you may need. These include:

• Your identification
• Your mailing or billing address
• Contact information for your next of kin
• Your medical history and a list of any medications you take
• A form of payment

If you’re wondering how much you may have to pay after your visit, give the urgent care a call before you go and ask about their fees and what their payment options are.

Urgent care clinics are designed for people with a medical concern that is urgent but not necessarily an emergency. According to Solv’s Chief Medical Officer, Dr. Rob Rohatsch, these non-emergency conditions can include:

• Cuts, minor burns , and rashes
• Fever, cough , and sore throat
• Ear infection
• Insect or animal bites
• Mild asthma
• Immunizations
• Falls, sprains, and broken bones

Additionally, some urgent care clinics offer limited lab tests, including:

• Blood tests
• Pregnancy tests
• Drug screening
• Strep and flu tests

Although urgent care is not a replacement for seeing your primary care physician, it can be an excellent choice if you are unable to wait for an appointment with your PCP.

If you are experiencing symptoms of a potentially life-threatening condition, you should go immediately to an emergency room for care, the Mayo Clinic. These include symptoms of conditions like:

• Heart attacks
• Severe asthma attacks
• Traumatic injuries
• Severe allergic reactions
• Severe respiratory illness

In some cases, if you go to an urgent care clinic and the healthcare professionals there determine that you need more specialized care, they will refer you or transfer you to a nearby emergency room.

You are the best advocate for your healthcare and your finances—so before you head to urgent care, it is perfectly acceptable to contact the clinic and ask questions to get a better idea of how much the visit will cost. Calling ahead can also help you determine if you need to go to urgent care or if your medical condition can be addressed in a telemedicine appointment.

Some questions you may want to consider are:

• How much is the office visit fee?
• What additional expenses will I be charged?
• Do you think I will need tests and, if so, what is the cost?
• Do you think I will need an X-ray and, if so, what is the price?

You can get a better idea of what you’ll be charged for an urgent care visit using Solv’s ClearPriceTM online tool. This tool can help you save money on healthcare even if you have health insurance because it gives you an idea of the average “self-pay” rates at a clinic.

If you’re looking for an urgent care clinic, our lab finder can help you find an urgent care clinic near you.

Solv’s telehealth services providers can also help you assess your injury or illness to determine if you need to go to an urgent care clinic and then get you connected with referrals and follow-up appointments.

Frequently asked questions

Do i need an appointment to visit an urgent care center, how much does an urgent care visit cost without insurance, how does the cost of an urgent care visit compare to an emergency room visit, what factors can affect the cost of an urgent care visit, how can i find affordable urgent care if i don't have insurance, what are the benefits and drawbacks of the self-pay option at urgent care, what are some conditions that can be treated at an urgent care clinic, when should i go to the emergency room instead of urgent care.

Michael is an experienced healthcare marketer, husband and father of three. He has worked alongside healthcare leaders at Johns Hopkins, Cleveland Clinic, St. Luke's, Baylor Scott and White, HCA, and many more, and currently leads strategic growth at Solv.

Dr. Rob Rohatsch leverages his vast experience in ambulatory medicine, on-demand healthcare, and consumerism to spearhead strategic initiatives. With expertise in operations, revenue cycle management, and clinical practices, he also contributes his knowledge to the academic world, having served in the US Air Force and earned an MD from Jefferson Medical College. Presently, he is part of the faculty at the University of Tennessee's Haslam School of Business, teaching in the Executive MBA Program, and holds positions on various boards, including chairing The TJ Lobraico Foundation.

Solv has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. We avoid using tertiary references.

• What Are My Care Options and Their Costs? (July 23, 2023) https://www.uhc.com/member-resources/where-to-go-for-medical-care/care-options-and-costs
• Emergency Rooms vs. Urgent Care Centers. (July 23, 2023) https://www.debt.org/medical/emergency-room-urgent-care-costs/
• How Much Does An Urgent Care Visit Cost In 2023? (July 23, 2023) https://www.forbes.com/advisor/health-insurance/urgent-care-cost/
• Strep Throat. (July 23, 2023) https://www.mayoclinic.org/diseases-conditions/strep-throat/symptoms-causes/syc-20350338
• Physical Exam. (July 23, 2023) https://my.clevelandclinic.org/health/diagnostics/17366-physical-examination
• STDs. (July 23, 2023) https://www.cdc.gov/std/prevention/screeningreccs.htm
• NAFC. (July 23, 2023) https://nafcclinics.org/get-involved/volunteer/
• Competitive Pricing at Burbank Urgent Care. (August 2, 2023) https://www.burbankurgentcare.com/prices
• telemedicine
• healthcare costs
• urgent care

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Urgent Care Visit Cost: Insurance vs. No Insurance

Due to lower costs and convenience, urgent care centers and stand-alone health clinics are becoming more popular. As of 2019, across the United States, there were around 9,616 urgent care centers . But what do they treat at an urgent care clinic ? How much does it cost compared to going to the ER? What if you don’t have insurance? We’ll cover these questions and more, plus offer cost-saving advice.

What is Urgent Care?

Healthcare .gov defines urgent care as “Care for an illness, injury or condition serious enough that a reasonable person would seek care right away, but not so severe it requires emergency room care.”

In other words, it’s the middle ground between assessing bug bites and performing surgery. Urgent care centers provide relief without the wait or expense of going to your hospital’s emergency department. 

Urgent Care Visit vs. Emergency Room Visit

Hospital emergency rooms are usually busier and always more expensive than urgent care centers . The cost of an ER visit varies, but the average cost is around $1,200. So when you can’t see your primary care physician or normal health care provider , a trip to urgent care is usually the most cost-friendly move.

Typical urgent care services include minor medical treatments that you can get at the doctor’s office such as:

• Urinary tract infections
• Upper respiratory infections
• Sore throat  
• Strep throat
• STD treatment and diagnosis

When should you go to the ER ? 

• Chest pain and other signs of a heart attack
• Problems breathing
• Weakness or numbness on one side
• Slurred speech
• Serious burns
• Head injury
• Broken bones
• Dislocated joints

Types of Procedures Offered at Urgent Care Facilities  

Besides physical exams, urgent care may provide the following procedures: 

• Minor surgical procedures (stitches, mole removal, cauterization, incision and drainage, cyst extraction, fingernail or toenail removal)
• Pap smear testing
• STD testing
• Pregnancy tests
• Blood tests (complete blood count, metabolic panels, enzymes, cholesterol, triglyceride)
• Flu tests and COVID-19 tests

Interested in learning more about procedure costs? Use this price comparison tool to quickly access the costs of these procedures (and lots of others) from providers in your area. 

Compare Procedure Costs Near You

How Much Does a Trip to Urgent Care Cost if You Have Insurance?

All ACA-compliant health insurance plans cover emergency care, though not all insurers define what emergency care is in the same way. So, most insurance plans cover urgent care , and your out-of- pocket costs will likely be cheaper than an ER visit.

Most insurance plan providers encourage the use of urgent care clinics during off-hours, weekends, and holidays — when you can’t see your regular doctor — by charging fees and copays similar to an office visit with a primary care provider. However, some plan providers, like TRICARE, only allow you to visit urgent care clinics that are within your network up to two times each year without prior authorization. 

The typical copay for urgent care is between $25 and $50. Your insurance company sets the rates, and they may vary. 

The average out-of- pocket costs for an urgent care visit if you have insurance breaks down like this: 

Copay and/or coinsurance + deductible (if applicable) = out-of- pocket costs

To find out exactly how much you will have to pay, consult your health insurance plan policy’s explanation of benefits (EOB).

How Much Does Urgent Care Cost for Uninsured Patients ?

In the United States, 5.4 million laid-off workers became uninsured between February and May 2020, an increase that is 39% higher than any other in modern history. 

The average cost of an urgent care visit is $100 to $200, according to American Family Care, the largest urgent care clinic in the United States.

Depending on your medical needs , this could be much higher. Procedures like lab tests and X-rays will increase the amount of your final bill.

Urgent Care Alternatives

Many people go to the ER for simple medical care when they are between paychecks or have a high deductible insurance plan, because an emergency department (unlike urgent care) is obligated to provide care to all patients regardless of their ability to pay. 

If you fall into this category or have no insurance , the following urgent care alternatives may fit your needs:

• Free clinics: Many communities offer free or low-cost health care clinics. The cost of using these clinics usually depends on your income or ability to pay. State and local health departments also offer deeply discounted services similar to urgent care clinics . Additionally, there are around 1,400 charity hospitals and clinics across the United States. 
• Retail health clinics: Chains like CVS and Walgreens, as well as big-box stores like Target and Walmart, offer minor medical care via retail health clinics (RHC). RHCs offer walk-in health care services in select stores across the United States. The average cost for treatment at an RHC is around $100.
• Telehealth: This is one of the most budget-friendly ways to access health care today. According to United Healthcare , the average cost for telehealth, currently around $50, is about 50% less than most urgent care visit costs. You don’t need to have insurance to use telehealth either. CVS offers telehealth visits via the Minute Clinic .

How to Save on Your Urgent Care Visit Cost

If you are covered by insurance, make certain to go to an urgent care clinic that accepts your specific insurance plan . Calling your provider is the best way to avoid the unhappy surprise of unmet urgent care costs. 

If you’re wondering how you can save money on your out-of- pocket costs , you have a few options. For one, many urgent care clinics offer discounted rates of up to 20% off when you pay in cash. And you can always visit Aunt Bertha , the website that connects you with partners in your area. Their mission is to provide community support, including financial help for medical bills, prescriptions, copays , and deductibles . 

Sometimes when you have to go to an urgent care center , you don’t have time to worry about the costs of tests and procedures. But when possible, looking up prices on Compare.com puts you in control of your health care , helping you make better, more informed decisions.  

Disclaimer: Compare.com does not offer medical advice and is in no way a substitute for any medical advice received from health professionals. Compare.com is unable to offer any advice on any medical procedure you may need.

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When You Should Go to an Urgent Care or Walk-in Health Clinic

Knowing your options in advance can help you get the right care and save money, sharing is nice.

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When you need medical care fast, who ya gonna call?

Not that long ago, you'd probably have dialed 911 or headed to the nearest emergency room, especially if it was after your regular doctor's business hours.

Today, depending on the severity of your medical situation, you have other options besides the ER, including an urgent care facility or even a "minute clinic" at a drugstore.

Both forms of quick care are growing fast. The number of urgent care facilities increased from 6,400 in 2014 to 8,100 today, with another 500 to 600 expected to open next year. Pharmacy- and retail-based clinics are also on the fast track for growth. One example is CVS, which operates more than 1,100 MinuteClinics, and is trying to buy health insurer Aetna. If that deal is approved by federal regulators, the company plans to expand the number of stores with these services.  

These alternatives reflect a major evolution in how healthcare is delivered. But experts say it's important for consumers to know when each is appropriate—and when it isn't. When used properly, these newer options can make it easier for you to get the care you need, when you need it—and save you time and money, too.

Here's what you need to know to make smart choices for you and your family.

What's Behind the New Options?

Emergency room care is expensive. A 2016 study in the Annals of Emergency Medicine found that, even for people with the same diagnosis, treatment costs about 10 times more in the ER (an average of about $2,200) than in an urgent care center (about $168).

Partly for that reason, some insurers now aggressively steer people away from the ER. Anthem, which insures some 40 million Americans, has told its members in several studies, including Georgia, Kentucky, Missouri, and Ohio that the company reserves the right to deny coverage for ER visits that don't meet its definition of a true emergency.

Consumers have their own motivations to avoid the ER. For one thing, more of them are now enrolled in  high-deductible health insurance plans , which require people to pay thousands of dollars out of pocket before insurance kicks in. And insurers increasingly require hefty copays for ER care.  

To make matters worse, about two-thirds of ER doctors are not directly employed by the hospitals where they work, and can bill separately, according to the American College of Emergency Physicians. So, even when the ER is in your insurer's network, you could still get stuck with a much higher than expected  emergency room bill  if it turns out that the physician who treats you is out of your network.

Insurers, however, typically do cover urgent care and walk-in clinics, with copays similar to what you would pay at your doctor's office. And even if you have to pay out of your own pocket, the cost for services is much lower in these newer options than they are in the ER. Finally, they are often conveniently located, and have shorter wait times than ERs—all of which makes them attractive options for when you need care fast but aren't having a life-threatening emergency.

It Pays to Plan Ahead

As urgent care centers and walk-in clinics become more common, consumers are getting a better understanding of when they are appropriate, says Laurel Stoimenoff, CEO of the Urgent Care Association of America in Warrenville, Ill.

"More people are using urgent care and now know how we differ from ERs," she says. "Consumers are figuring it out, and that's important medically and financially." Only about 2 to 4 percent of people who come to an urgent care center need to be taken to an ER, Stoimenoff says.

Ryan Stanton, M.D., a spokesperson for American College of Emergency Physicians and an ER doctor in Lexington, Ky., agrees that walk-in clinics and urgent care centers are good choices for millions of patients with health problems that should be treated quickly but aren't life-threatening emergencies.

And, he says, consumers should do some research ahead of time, so that when they need care, they know where to go. "Every family should know the facilities in their area and when to go to one versus the other," Stanton says.

A Quick Guide to Quick Care

The first step is to check with your regular doctor's office to see if they offer walk-in or same-day visits. Some practices now do that. And our medical experts say that it's best to get your care from your primary-care provider when possible, as that makes it easier to keep track of prescriptions and monitor chronic health problems you may have.

But if you don't have a primary-care doctor, or when your doctor is not available or when you're traveling, here's what you need to know about other options for walk-in care, as well as advice on when you should still head to the ER.

Pharmacy or Retail Walk-in Clinic   A clinic inside a retail store with an on-site pharmacy; major players include CVS, Target, Walgreens, and Walmart. They don't require appointments, and are often open on nights and weekends.

• When to go: Walk-in clinics are good for some common but not serious problems, such as bronchitis, ear infections, sore throats, urinary tract infections, rashes, minor sprains, and cuts that don't require stitches. They can also provide some preventive care, such as vaccinations, and might be able help you monitor certain chronic health problems, such as high blood pressure or diabetes, through screening tests. But any chronic health problem should be overseen by a regular physician.
• Who works there: These clinics are typically staffed mainly by nurse practitioners , nurses who have advanced training and can prescribe drugs. And because these facilities are usually located in stores that also have pharmacies, you can often fill prescriptions at the same time.
• Cost: Low, usually less than $100 if you are paying out of pocket. If you have insurance, including Medicare, you will likely have to cover only your copay (provided you have met your deductible), though it's good to check with your insurer first about any restrictions.

Urgent Care Center  A walk-in center owned by a hospital, group of doctors, or independent investors that provides extended hours and is usually open on weekends.

• When to go: Urgent-care centers can handle all the same problems as a retail clinic, as well as some that are more serious but not necessarily severe enough to warrant a trip to the ER (see below). Examples include cuts requiring stitches, a suspected fracture, or a minor asthma attack. Consider visiting urgent care centers near your home to see where you are most comfortable, suggests Roger Hicks, M.D., CEO of Yubadocs Urgent Care, in Grass Valley, Calif. Ask if they are certified or accredited by the Urgent Care Association of America or another entity.
• Who works there: A physician who specializes in family or emergency medicine, plus often a physician assistant or nurse practitioner, nurse, and radiologist. Urgent care centers often provide standard X-ray and laboratory services, including blood testing, though not more sophisticated imaging tests such as MRIs or CT scans. In some states, staff there can also dispense needed medication.
• Cost: Moderate—usually less than $200 if you are paying out of pocket. If you are insured, including on Medicare, you will typically have to cover just your copay (provided you have met your deductible), though check with your insurer first for any restrictions.

Emergency Room   Most ERs are attached to a hospital, though there are now about 600 "freestanding" ERs around the country. Freestanding ERS provide the same level of care as hospital-based ERs, though you will have to be transferred to a hospital if you need to be admitted for any reason. All ERs are open around the clock, treat patients by severity of care (not when they came in), and are required by law to care for anyone who comes in, regardless of insurance or ability to pay.

• When to go: The ER is where you should go for problems that threaten "life and limb," such as difficulty breathing, chest pain, seizures, head trauma, vomiting blood, severe allergic reactions, loss of consciousness, badly broken bones, and deep or badly bleeding cuts. They can also handle a mental health or substance abuse crisis, especially if accompanied by suicidal thoughts. It's best to determine which ERs near your home accept your insurance before you have an emergency, and to map out the quickest route to that ER.
• Who works there: Emergency-medicine physicians, nurses, physician assistants, and specialists.
• Cost: High. If you have to pay out of pocket, it could cost you in the thousands: A 2016 study from Texas found that the average ER visit cost $2,259 in hospital-based ERs and $2,199 in freestanding ones. If you are insured, you will likely have a much higher copay in the ER than you do at your doctor's office or at an urgent care or walk-in clinic.

Tips to Handle a Medical Emergency

Health emergencies can happen at any time. On the " Consumer 101 " TV show, Consumer Reports expert Lauren Friedman explains how you can be best prepared.

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Home Health Resources Wellness Primary Care vs Urgent Care: What You Need to Know

Primary Care vs Urgent Care: What You Need to Know

When it comes to your health, making the right decision about which type of care you need is essential. Knowing when and how to seek primary care vs urgent care can be tricky – but understanding the differences between them is key. Primary care vs urgent care what to know? In this blog post we’ll cover exactly that: from discussing each option in depth, through to identifying when they should be used, and ultimately deciding on the best provider for your needs.

Table of Contents:

Services offered, urgent care, differences between primary and urgent care, when to seek primary care vs urgent care, choosing the right provider for your needs, what are the 4 things you should have checked at each visit with your primary care physician, what are the 4 main reasons to see a primary care provider, what is primary and urgent care, what are the most common urgent care visits, primary care.

Primary Care: Primary care is a type of healthcare that focuses on preventive care and the diagnosis, treatment, and management of chronic illnesses. It is provided by primary care physicians such as family doctors, internists, pediatricians, and nurse practitioners.

Primary care is a type of healthcare that emphasizes prevention and early detection of health problems before they become serious or require more intensive treatments. This includes regular check-ups for adults to monitor overall health status; immunizations for children; screenings for diseases like cancer and diabetes; health counseling about diet, exercise, stress management; referrals to specialists when needed; and coordination with other providers if you have multiple medical conditions or are receiving specialty services from several different doctors.

Common services offered through primary care include physical exams to assess your general health status as well as any specific concerns you may have; immunizations against infectious diseases like measles or whooping cough in children; screenings for diseases like cancer or diabetes in adults over age 40 (or earlier depending on risk factors); health counseling about diet, exercise habits, smoking cessation strategies etc.; referrals to specialists when needed (e.g., cardiologist); and coordination with other providers if you have multiple medical conditions or are receiving specialty services from several different doctors.

The benefits of having a primary care provider include having one person who knows your medical history inside out – including any medications prescribed by specialists – which can help them make informed decisions about your treatment plan based on all available information. Additionally, it allows them to keep track of changes in your condition over time so they can intervene sooner rather than later if something appears amiss during routine visits/check-ups. Finally, it provides peace-of-mind knowing there is someone looking out for your best interests should an emergency arise requiring urgent attention outside normal office hours – providing continuity between doctor visits even when away from home due to travel etc.

Primary care is an important part of a healthy lifestyle, providing preventative and ongoing medical services. However, in some cases, urgent care may be necessary for more immediate relief from allergy symptoms.

Urgent care centers are medical facilities that provide immediate attention to non-life-threatening illnesses or injuries. These facilities offer a wide range of services, including diagnosis and treatment of minor illnesses and injuries such as colds, flu, cuts or broken bones; lab tests; X-rays; vaccinations; physicals; occupational health services; sports physicals; travel medicine; and more.

Services Offered: Urgent care centers can provide diagnosis and treatment for minor ailments like colds, the flu, cuts or broken bones. They also offer lab tests, X-rays, vaccinations, physical exams (including sports physicals), occupational health services and travel medicine. In addition to these basic services they may also have specialists on staff who can help with chronic conditions such as asthma or diabetes management.

The primary benefit of urgent care is its convenience – patients don’t need an appointment to be seen by a doctor in most cases. This makes it ideal for those times when you’re feeling too sick to wait for an appointment at your regular doctor’s office but not sick enough to go to the emergency room. Additionally, many urgent care centers accept walk-ins so there is no need to call ahead either. Finally, because they specialize in treating minor illnesses and injuries their costs tend to be lower than what you’d pay at an ER visit making them a cost effective option when needed.

Urgent care can be a great option for those suffering from allergy symptoms, providing quick and affordable treatment. However, it is important to understand the differences between primary and urgent care in order to make an informed decision about which type of medical care is best suited for your needs.

Primary care visits are typically less expensive than urgent care visits. This is because primary care providers usually have a larger patient base and therefore can spread out the cost of providing services across more patients. Additionally, many insurance plans cover preventive services such as annual physicals at no additional cost when they are provided by a primary care provider. Urgent care centers often charge higher fees for their services due to their focus on treating acute conditions quickly rather than providing long-term management of chronic conditions.

Accessibility Comparison: Primary care providers may have longer wait times than urgent care centers due to their larger patient base, while urgent cares tend to be able to provide same-day appointments or walk-in service with shorter wait times. Additionally, some primary care providers offer telemedicine options which allow patients to receive medical advice from the comfort of home without having to travel or take time off work for an in-person appointment.

The quality of healthcare provided by both types of facilities is generally high; however, primary cares offer more comprehensive services that include preventative health screenings and long-term management of chronic illnesses such as diabetes or hypertension. On the other hand, urgent cares specialize in treating acute conditions quickly and efficiently but do not typically provide follow up treatment after initial diagnosis and treatment has been completed.

It is important to understand the differences between primary and urgent care, so you can make an informed decision about when and where to seek medical attention. The next heading will discuss when it is best to seek primary or urgent care for common illnesses and injuries.

Primary care is a type of medical service that provides preventative health screenings and ongoing management of chronic conditions such as diabetes or high blood pressure. Primary care services are typically provided by family physicians, internists, pediatricians, nurse practitioners and physician assistants. Benefits of primary care include having one provider who knows your medical history well and can provide comprehensive preventive healthcare services including physical exams, immunizations, laboratory tests and health education.

Urgent care is a type of medical service used for sudden illnesses or injuries that require immediate attention but are not life-threatening such as colds or broken bones. Urgent Care centers typically have shorter wait times than emergency rooms and offer more flexible hours than most primary care offices. Common illnesses or injuries requiring urgent care include ear infections, strep throat, sprains/strains/fractures/dislocations, lacerations/abrasions/burns/bites/stings, urinary tract infections (UTIs), dehydration/heat exhaustion/heat stroke , vomiting /diarrhea /constipation etc .

When deciding between seeking primary vs urgent care, it is important to consider the cost comparison, accessibility comparison, and quality of care comparison. Generally speaking, it is best to seek primary care for preventative health screenings or ongoing management of chronic conditions while urgent cares should be used for sudden illnesses or injuries that require immediate attention but are not life-threatening. Common illnesses or injuries requiring urgent cares include ear infections, strep throat, sprains/strains/fractures/dislocations, lacerations/abrasions/burns/bites/stings etc. On the other hand common illnesses requiring primary cares includes physical exams, immunizations, laboratory tests and health education.

When it comes to seeking medical care, knowing the difference between primary and urgent care can be key in getting the right treatment for your needs. To ensure you are making an informed decision about which provider is best for you, consider researching providers online and reading reviews from other patients.

When choosing a provider, it is important to consider factors such as cost (including insurance coverage), location (convenience), quality of service (reputation) and availability (hours). To make sure you are making the right decision for your needs, there are some questions you should ask before selecting a provider. These include what types of insurance they accept; what their hours are; if they offer same day appointments; and what their policies are regarding cancellations or missed appointments.

Researching providers online can also be helpful in finding the best fit for your needs. Reviews from other patients can provide valuable insight into the quality of care provided by a particular provider. You may also want to check out their website for more information about services offered, staff qualifications, etc. Additionally, many websites now allow you to compare different providers side-by-side so that you can easily see which one offers the most comprehensive services at an affordable price.

Finding reviews from other patients is another great way to get an idea of how well a particular provider performs when it comes to treating allergies and related symptoms. Many sites have forums where people discuss their experiences with various doctors or healthcare facilities – these can be invaluable resources when trying to decide who will best meet your needs. Additionally, social media platforms like Facebook often have groups dedicated specifically to discussing health topics – these too can provide useful insights into potential providers’ reputations and abilities when it comes to treating allergies effectively and efficiently.

Ultimately, taking the time to research potential providers thoroughly will help ensure that you find someone who meets all of your requirements while providing excellent care at an affordable price point – something that everyone deserves.

FAQs in Relation to Primary Care vs Urgent Care What to Know

This includes checking your blood pressure, heart rate, and other vital signs to make sure everything is functioning properly.

2. Allergy symptoms: Your doctor should review any new or worsening allergy symptoms you may be experiencing and determine the best course of action for managing them.

3. Medication side effects: It’s important to discuss any medications you are taking with your doctor to ensure they are not causing unwanted side effects such as drowsiness or nausea.

4. Vaccinations: Make sure you’re up-to-date on all recommended vaccinations for adults, including those that protect against common allergies like pollen and pet dander.

1. To receive a diagnosis for any unexplained symptoms you may be experiencing, such as coughing, sneezing, or difficulty breathing. Your primary care provider can help determine if your symptoms are due to an allergy or something else.

2. To discuss treatment options and management strategies for allergies that have already been diagnosed by a specialist or other healthcare professional. This could include medication prescriptions, lifestyle changes, immunotherapy (allergy shots), or avoidance of allergens in the environment.

3. To get regular check-ups and preventive screenings to ensure that your overall health is being monitored closely and any new allergies are identified early on before they become more serious issues down the road.

4. To receive referrals to specialists who can provide further evaluation and treatment if needed for more severe cases of allergies that require additional medical attention beyond what a primary care provider can offer alone.

Primary care is the first point of contact for individuals seeking medical attention. It typically includes preventive health services, diagnosis and treatment of common illnesses and injuries, management of chronic conditions, and referrals to specialists when necessary. Urgent care provides immediate medical attention for illnesses or injuries that are not life-threatening but require prompt attention such as cuts, broken bones, sprains, colds/flu symptoms or allergies. Urgent care centers provide a convenient alternative to emergency rooms in non-life threatening situations with shorter wait times and lower costs than ER visits.

The most common urgent care visits are related to allergies. Symptoms such as sneezing, itchy eyes and throat, coughing, runny nose, skin rashes and hives can all be signs of an allergic reaction. Other common issues include asthma attacks, insect bites or stings, respiratory infections and sinus infections. In some cases a person may require medication or even hospitalization for severe reactions. It is important to seek medical attention if any of these symptoms become severe or persistent in order to prevent further complications from developing.

In conclusion, it is important to understand the differences between primary care and urgent care when deciding which type of provider you should seek for your healthcare needs. Primary care providers are typically more familiar with your medical history and can provide long-term treatment plans, while urgent care centers offer quick access to medical attention in cases where immediate attention is needed. Knowing the difference between primary care vs urgent care what to know can help you make an informed decision about who best to turn to for your health concerns.

It is important to understand the differences between primary care and urgent care, so that you can make an informed decision about when to seek medical attention. Allergy side effects and symptoms can range from mild annoyances to life-threatening conditions. If you are unsure of what type of medical treatment your allergy requires, it is best to consult a doctor who specializes in treating allergies for guidance on how best to manage your condition. Don’t wait until something serious happens; get help now! Seek out the expertise available through NextCare Urgent Care’s health resources for timely advice and support before any severe allergic reaction occurs.

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Healthcare in Moscow – Personal and Family Medicine

Emergency : 112 or 103

Obstetric & gynecologic : +7 495 620-41-70

About medical services in Moscow

Moscow polyclinic

Emergency medical care is provided free to all foreign nationals in case of life-threatening conditions that require immediate medical treatment. You will be given first aid and emergency surgery when necessary in all public health care facilities. Any further treatment will be free only to people with a Compulsory Medical Insurance, or you will need to pay for medical services. Public health care is provided in federal and local care facilities. These include 1. Urban polyclinics with specialists in different areas that offer general medical care. 2. Ambulatory and hospitals that provide a full range of services, including emergency care. 3. Emergency stations opened 24 hours a day, can be visited in a case of a non-life-threatening injury. It is often hard to find English-speaking staff in state facilities, except the largest city hospitals, so you will need a Russian-speaking interpreter to accompany your visit to a free doctor or hospital. If medical assistance is required, the insurance company should be contacted before visiting a medical facility for treatment, except emergency cases. Make sure that you have enough money to pay any necessary fees that may be charged.

Insurance in Russia

Travelers need to arrange private travel insurance before the journey. You would need the insurance when applying for the Russian visa. If you arrange the insurance outside Russia, it is important to make sure the insurer is licensed in Russia. Only licensed companies may be accepted under Russian law. Holders of a temporary residence permit or permanent residence permit (valid for three and five years respectively) should apply for «Compulsory Medical Policy». It covers state healthcare only. An employer usually deals with this. The issued health card is shown whenever medical attention is required. Compulsory Medical Policyholders can get basic health care, such as emergencies, consultations with doctors, necessary scans and tests free. For more complex healthcare every person (both Russian and foreign nationals) must pay extra, or take out additional medical insurance. Clearly, you will have to be prepared to wait in a queue to see a specialist in a public health care facility (Compulsory Medical Policyholders can set an appointment using EMIAS site or ATM). In case you are a UK citizen, free, limited medical treatment in state hospitals will be provided as a part of a reciprocal agreement between Russia and UK.

Some of the major Russian insurance companies are:

Ingosstrakh , Allianz , Reso , Sogaz , AlfaStrakhovanie . We recommend to avoid  Rosgosstrakh company due to high volume of denials.

Moscow pharmacies

A.v.e pharmacy in Moscow

Pharmacies can be found in many places around the city, many of them work 24 hours a day. Pharmaceutical kiosks operate in almost every big supermarket. However, only few have English-speaking staff, so it is advised that you know the generic (chemical) name of the medicines you think you are going to need. Many medications can be purchased here over the counter that would only be available by prescription in your home country.

Dental care in Moscow

Dentamix clinic in Moscow

Dental care is usually paid separately by both Russian and expatriate patients, and fees are often quite high. Dentists are well trained and educated. In most places, dental care is available 24 hours a day.

Moscow clinics

«OAO Medicina» clinic

It is standard practice for expats to visit private clinics and hospitals for check-ups, routine health care, and dental care, and only use public services in case of an emergency. Insurance companies can usually provide details of clinics and hospitals in the area speak English (or the language required) and would be the best to use. Investigate whether there are any emergency services or numbers, or any requirements to register with them. Providing copies of medical records is also advised.

Moscow hosts some Western medical clinics that can look after all of your family’s health needs. While most Russian state hospitals are not up to Western standards, Russian doctors are very good.

Some of the main Moscow private medical clinics are:

American Medical Center, European Medical Center , Intermed Center American Clinic ,  Medsi , Atlas Medical Center , OAO Medicina .

Several Russian hospitals in Moscow have special arrangements with GlavUPDK (foreign diplomatic corps administration in Moscow) and accept foreigners for checkups and treatments at more moderate prices that the Western medical clinics.

Medical emergency in Moscow

Moscow ambulance vehicle

In a case of a medical emergency, dial 112 and ask for the ambulance service (skoraya pomoshch). Staff on these lines most certainly will speak English, still it is always better to ask a Russian speaker to explain the problem and the exact location.

Ambulances come with a doctor and, depending on the case, immediate first aid treatment may be provided. If necessary, the patient is taken to the nearest emergency room or hospital, or to a private hospital if the holder’s insurance policy requires it.

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Know where to go: How to choose between the doctor’s office, urgent care and the ER

When you’re feeling sick or are injured, there are several places you can go for medical care: a doctor’s office, an urgent care center, a retail health clinic or the emergency room. Here’s a quick guide to help you know where to go, based on the urgency of your ailment and your budget. BCBS members can can visit the Blue Cross Blue Shield Provider Finder  to find in-network providers. This includes doctors, dentists, hospitals, urgent care centers, and more. You can also log into your local BCBS company's site . 

The Doctor’s Office Is Your First Option for Non-Emergencies

Your primary care doctor should be your first call in non-emergency situations. Your doctor knows you and your health history, including what medications you are taking and what chronic conditions might need to be considered in your treatment. Plus, the co-pay for a visit to your doctor’s office will cost far less than a trip to the emergency room. This option can also help you avoid the long wait times typically found in an emergency room. Even if your doctor is unavailable or not an expert in the area of care you need, he or she can refer you to a specialist or another medical professional.

If you don’t have a primary care doctor, take some time to review the options in your network and select one. If you are a BCBS member, you can use the Blue Cross Blue Shield Provider Finder  to help your research. You can also read our  tips on how to choose a doctor that’s right for you .

Urgent Care Centers and Retail Health Clinics Offer Affordable Alternatives

If you can’t reach your doctor or need care outside of regular office hours, urgent care centers and retail health clinics are good options. Retail health clinics are walk-in clinics found in many large pharmacies and retail stores. They are staffed by nurse practitioners and physician assistants and are designed to treat simple conditions, like cold and flu, ear infections and skin conditions. Urgent care centers have physicians on staff and can provide care for a greater range of conditions, including performing x-rays.

In most cases, the out-of-pocket cost for visiting a retail health clinic or urgent care center will cost less than a trip to the emergency room, but it’s always a good idea to check to make sure the location you select is covered by your plan. BCBS members can use the Blue Cross Blue Shield Provider Finder  to locate in-network facilities. You can find a list of the urgent care centers in your network on your Blue Cross Blue Shield (BCBS) company’s website , or by calling the 1-800 number on the back of your member ID card.

24-Hour Nurse Lines Provide Phone Consultations

Many BCBS companies also offer a 24-hour nurse line , which you can call any time with questions about your symptoms, complications from medication or advice on when to go to the doctor or emergency room. Check the back of your member ID card or your local BCBS company’s website for more information.

Emergency Rooms Treat Serious Issues

Emergency rooms are designed to treat urgent, acute and life threatening conditions and aren’t the place for routine care or minor ailments. If you feel you are dealing with a health emergency, call 911 or go to the emergency room right away. Otherwise, one of the above options will save you time and money, and clear the way for patients in need of emergency treatment. BCBS members can use the Blue Cross Blue Shield Provider Finder  to find nearby emergency rooms. 

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

Urgent care vs emergency room: What's the difference?

It’s Saturday, and the cold you’ve been nursing for the past few days seems to be getting worse. You’ve vomited once and have a fever. Should you head to a hospital emergency room or an urgent care clinic?

Learn more about our urgent care Learn more about our ER

If you’ve ever wondered whether to go to an ER or an urgent care clinic, you’re not alone. As physicians, we’re often asked by family, friends and patients if their symptoms warrant an ER visit, a trip to an urgent care clinic, a call to their primary care doctor or simply management at home.

If you are experiencing mild symptoms , such as mild aches and pains, a mild cough, etc., that could be caused by the flu, COVID-19, RSV  or hundreds of other viruses, consider “doing what your mom used to tell you” — rest, drink plenty of fluids, take over-the-counter medications like Tylenol, if needed, and monitor your symptoms.

If your symptoms don't improve over time, or if they worsen, calling your primary care physician  may be beneficial. Many primary care physicians are now offering virtual visits and can assess patients by a phone or video call fairly quickly.

However, if your symptoms are more severe and can’t wait for an appointment with your doctor, consider your other options for care.

Urgent Care

Unless a condition is life-threatening, a trip to urgent care is generally a better use of a patient’s time and resources to treat injuries, fevers, infections and other ailments.

Urgent care centers often have far shorter wait times than the ER and cost less than a traditional hospital emergency room visit. And many, like our UChicago Medicine Dearborn Station ,  UChicago Medicine Medical Group - Homewood  and UChicago Medicine River East  urgent care centers, offer convenient benefits such as walk-in appointments and on-site x-ray.

There are a variety of conditions treated at our urgent care centers , but common reasons to visit one include:

• If you are experiencing mild to moderate cold symptoms and not sure whether it is flu, COVID-19 or RSV.  
• If you have a sore throat and are concerned it is viral or strep throat.
• If your virus or cold symptoms developed into infections, like ear infections or pneumonia, and may require antibiotics.

Our urgent care clinics have board-certified physicians on staff who can test for and treat these conditions and much more. We treat both adult and pediatric  patients and are available 7 days a week, from 8 a.m. to 8 p.m. during weekdays and 8 a.m. to 4 p.m. on weekends and holidays.

If necessary, urgent care providers can also connect you with a higher level of care.

Emergency Room

You should call 911 or come right to the emergency room if you’re systemically sick. That’s when an illness affects your entire body, and you have severe pain or sudden onset of severe symptoms, a fever that won’t break, or “something doesn’t work,” like you’re unable to move an arm or leg or breathe normally. This includes:

• If a person has a severe injury or allergic reaction.
• If they pass out or experience any signs of a possible stroke or signs of a heart attack.

While you or the victim may have a hospital of choice, an emergency may warrant going to the nearest emergency location for immediate treatment. With their connection to hospitals for seamless admittance and advanced level of technology, ERs are the best place for actual emergencies.

Should you call 911 or go to the hospital emergency room?

The American College of Emergency Physicians (ACEP) has useful guidance on when to call 911, but common reasons include:

• The condition is life-threatening and requires attention as soon as possible. 
• You are unable to move yourself or the victim without causing harm or further damage.
• You are physically or emotionally unable to drive or be transported to a hospital ER. 

Urgent Aid for Lower-Level Emergencies

If you’re in the Southland, UChicago Medicine Ingalls Memorial offers an additional option to consider before heading to the ER. In our south suburban urgent aid centers , physicians provide ER-level care for lower-level emergencies — injuries, viruses and other illnesses — 24 hours a day, every day in an urgent care-like setting.

If a stable patient needs higher-level imaging such as an ultrasound or CT scan, urgent aids may be a better fit than an urgent care clinic.

The cost of an urgent aid visit is the same as the emergency department of Ingalls Memorial for the same level of care. The co-pay for emergency services will apply to your urgent aid visit, which may be higher than the co-pay for services provided by urgent care centers that are not part of a hospital’s emergency department.

Anwar Isabell, MD, is a UChicago Medicine Medical Group provider. UChicago Medicine Medical Group is comprised of UCM Care Network Medical Group, Inc. and Primary Healthcare Associates, S.C. UChicago Medicine Medical Group providers are not employees or agents of The University of Chicago Medical Center, The University of Chicago, or UChicago Medicine Ingalls Memorial.

Anwar Isabell, MD

Board-certified family medicine physician, Anwar Isabell, MD, specializes in care for the whole family.

Daniel Bickley, MD

Daniel Bickley, MD is the Interim Medical Director of the Adult Emergency Department at the University of Chicago Medicine.

Where Should I Go for Care Today?

You never know when a sudden injury or illness may happen. That's why it's so important to be prepared and know what steps you can take as soon as symptoms appear. Click below to learn more about the best times to visit primary care, urgent care or the emergency department.

When should I contact my primary care doctor?

Your regular doctor is the best person to call for minor health issues because they know your medical history.

When should I go to urgent care?

When you need care right away, but the illness or injury isn’t considered life-threatening, visit an urgent care clinic.

When should I seek emergency care?

If you have severe symptoms that could be life-threatening, call 911 or go to the emergency room right away.

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Americans' Primary Care Experiences and Preferences: 2024 Survey Report

U.S. News & World Report surveyed 2,000 U.S. adults about health care issues, including why and how often they go to the doctor, how they choose their doctors and why they choose to (or don't) follow the advice of their doctors.

Americans' Primary Care Experiences

People don’t typically think about their health until they get sick. At that point, they might visit an urgent care center or emergency room rather than seeing a primary care provider , or PCP. However, a trip to the ER for a common ailment is, on average, 12 times more expensive than getting care at a physician’s office, according to an analysis from UnitedHealth Group.

In addition to vast cost savings, having a consistent primary care provider for health ailments and regular screenings can improve a patient's experience and help prevent medical issues from becoming critical emergencies. Most health insurance companies and Medicare plans will cover an annual preventative wellness visit to a PCP.

Health care costs have been on the rise for years; and for many Americans, it’s an obstacle to getting timely and dependable health care. According to the Kaiser Family Foundation, one in four American adults say they have skipped or postponed getting medical care because of costs, and 41% of adults report having medical or dental care debt.

To better understand Americans’ health care preferences and attitudes, U.S. News & World Report surveyed 2,000 U.S. adults about a number of health care issues, including why and how often they go to the doctor, how they choose their doctors and why they choose to follow the advice of their doctors – or not.

Here are the top insights from that survey.

How Often Americans Go to the Doctor

Nearly three in four (73%) of respondents had their last annual physical in either 2023 or 2024.

It seems the COVID pandemic has shifted many Americans’ attitudes on wellness and preventative health. Of the respondents who had gone in recently for an annual physical, 29% said that since the COVID pandemic, they now visit their PCP more regularly. And more than two in three (68%) surveyed adults said they plan to have an annual physical this year.

Why Some Americans Won’t Go to the Doctor

While a majority of adults surveyed have recently seen a primary care provider, many people aren’t getting the preventative health screenings and checkups they need. In fact, 12% of the surveyed adults said they were unsure of when they would go in for their next annual physical.

Of those who haven’t had an annual physical recently, people had different reasons for not visiting a doctor or other health care provider:

• 32% said they can’t fit an appointment into their schedule or keep forgetting to make an appointment. 
• 25% said they don’t like going to the doctor. 
• 12% said they just haven’t found a PCP they like. 
• 10% said they have felt shamed or judged by doctors in the past. 
• 10% said they’re afraid of getting sick from others during a PCP visit.

Scheduling issues and poor experiences can be difficult obstacles to overcome. The relationship with a primary care physician is an important one, and some patients might be seeing a PCP who simply isn’t a good fit for them.

Finding the right primary care provider is the first step a patient can take. And it’s easier than ever to find a doctor by using U.S. News & World Report’s doctor finder tool , which allows patients to search for a doctor by specialty and areas of expertise, location, insurance accepted and many more details to ensure patients choose a doctor that will be a good fit for them. The doctor finder tool also shows patient ratings of individual doctors.

How Americans Choose Their Primary Care Providers

Establishing care with a PCP seems to make people more likely to have regular visits: 81% of people who had a recent annual physical visited a PCP that they’d seen previously. Seeing the same PCP year after year and creating that continuity of care (vs. a one-off urgent care visit) can improve the quality of care a patient receives because that PCP will be more familiar with them and their medical history.

How people find their PCPs varies. About one quarter (24%) found their PCP through their insurance provider’s directory of providers that are in-network.

Types of Doctors

Adults in the U.S. can choose to see different types of doctors :

• Family medicine specialists treat people from childhood through adulthood.
• Internal medicine doctors , or internists, only treat adults. 
• Children may see pediatricians through the age of 18 to 21, depending on the practice.
• Older adults may choose to see a geriatrician .
• Doctors for women, including OB/GYNs, provide important additional preventative care, including mammograms and PAP smears.
• Gastroenterologists also provide important preventative screenings, like colonoscopies .
• Some men may see a urologist for conditions such as an enlarged prostrate or prostate cancer.

What to Look For in a Doctor

Aside from the type of doctor, people surveyed considered the following characteristics when choosing a doctor:

• Nearly 30% (28%) of U.S. adults are looking for their doctor to have experience and expertise in a specific area of care, possibly one related to a health condition they have. 
• 24% are looking for providers with positive patient reviews.
• 13% look for a PCP who is the same sex, gender or race as them. 
• 13% look for a PCP who is associated with a highly-rated hospital . 
• Only 9% look for whether the PCP went to a top medical school or residency program. 

COVID precautions

It's been four years since the beginning of the COVID pandemic, and most Americans still value providers who follow COVID-related precautions: 66% are more likely to make an appointment if masks are required, and three quarters of those surveyed (75%) would be more likely to make an appointment if the office offers COVID vaccines and boosters.

What Americans Think Makes a Great Doctor

People may want to consider certain c haracteristics when looking for a doctor that is a good fit for them. For example, they may think about whether the doctor communicates with an open and empathetic dialogue, shows compassion and fosters trust.

The good news is that of the respondents who had their last annual physical in 2023 or 2024, an overwhelming majority feel comfortable with and trust their doctor, at 96% and 95%, respectively.

Additionally, of the 2,000 survey respondents:

• 35% felt heard and understood by their PCP during their last annual physical exam.
• 26% said their PCP eased their nerves during their last annual physical exam. 

Of those who felt heard and understood by their PCP:

• 56% said their PCP asked questions in a nonjudgmental way. 
• 38% reported that their PCP said they would follow up with next steps or answers to their questions . 

Of those who felt that their PCP eased their nerves:

• 50% said their PCP was compassionate.
• 48% said their PCP asked questions in a nonjudgmental way.
• 22% said their PCP clearly explained next steps in their care. 

Online Patient Portals

Respondents were also asked to select up to three choices from a set of options about what features they’d like to be able to use with an online patient portal for their PCP.

The most popular options chosen:

• Ability to review test results within the online portal. More than half (57%) of adults want this option.
• Request medication refills. 47% would prioritize being able to request medication refills.
• Schedule an appointment. 47% of respondents chose this option. 
• Message with their PCP or staff. 42% want the ability to communicate with their PCP via an online portal.

What Americans Do – And Don’t – Want to Know About Their Doctor

When people visit their doctor, they aren’t just looking for answers about their health. There are things that they do - and don’t - want to know about their doctor.

For this question, respondents were able to select up to three options that they’d like to know about their doctor. These were the most common things patients want to know about their doctor:

• Beliefs about alternative medicine. 46% of respondents said they would like to know their provider’s beliefs about alternative medicine.
• Stance on vaccination. 42% of respondents wanted to know their provider’s stance on COVID vaccines, and 22% wanted to know their PCP’s stance on vaccinations for infants and children.
• Opinion on cannabis. 20% of respondents said they would like to know their PCP’s opinion on cannabis. 
• Perspective on ethnic disparities in healthcare. 20% of respondents said they’d like to know more about their PCP’s perspective on ethnic disparities in healthcare. 

What patients are less interested in knowing about their doctor:

• Stance on abortion. Only 13% of U.S. adults surveyed want to know their PCP’s stance on abortion.
• Political affiliation. Additionally, most respondents (73%) said they would prefer not to know their PCP’s political affiliation. 

When Americans Don’t Follow Their Doctor’s Advice – and Why

When Americans visit their PCP, they generally follow the advice that the PCP gives them. Four in five (81%) say they usually or always follow their PCP’s health advice.

When people don’t follow their PCP’s advice, they say it’s because:

• The advice is difficult to implement in daily life (43% of the time).
• They cannot afford what their PCP recommends (34% of the time). 

While treatments are often covered by a person’s medical insurance, doctors may sometimes recommend things like vitamins and supplements, over-the-counter medications , ongoing physical therapy or new medical equipment that insurers don’t always cover.

Bottom Line

PCPs can be a valuable part of a person’s medical journey – both to prevent health emergencies as well as to effectively manage ongoing health conditions. These health professionals can see and treat a person throughout their life, tracking medical issues over the course of years or decades, and puzzling together pieces of medical information to understand a full picture of a patient’s health.

While many Americans have a PCP whom they see regularly and report positive experiences with, there are still millions of people who do not see a PCP on a regular basis for a variety of reasons, from time constraints to trust issues and poor prior experiences.

Methodology

In February of 2024, 2,000 U.S. adults were surveyed about their experiences with primary care. 44% identified as male and 56% identified as female at the time of the survey. After collecting responses through a third-party survey platform, responses were weighted to reflect the current U.S. population by achieving equal distribution with known population characteristics. According to Census.gov , as of July 2023, the population of those 18 years of age and older in the United States was 262,083,034 and thus the margin of error for this survey is 3% at a 95% confidence level.

Citation Guidelines

Should you reference any data from this report elsewhere, please include a source link to https://health.usnews.com/health-care/top-doctors/articles/primary-care-experiences-survey-report .

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Care Cash aims to help members make healthier choices and save on care costs

When employees receive financial support for health care expenses through Care Cash, they may be able to save money, stay healthier and take ownership of their health.

Care Cash is available today in Washington D.C. for fully insured 2–99 employer groups with employees enrolled on UnitedHealthcare health plan benefits. Eligible employees can register, activate and use now. 

How Care Cash works

Employees request the card on myuhc.com® . Once received, they must activate the Care Cash card using the instructions provided. The Care Cash card can then be used to pay for certain eligible network health care expenses (UnitedHealth Premium® providers visits, 1 PCP visits, urgent care visits, 24/7 Virtual Visits and Outpatient Behavioral Health visits).

Employees can access the preloaded debit card designed with $200 for the benefit year for those with individual coverage only or $500 for family coverage. Unused funds roll over each plan year toward a $2,000 maximum, available on the reloadable card for continued Care Cash eligible and participating members.

Care Cash may help support employees in making more informed health care decisions. When employees receive financial support for health care expenses through Care Cash, they may be able to save money, take ownership of their health and stay healthier.

• Gives an employee $200 for the year for individual coverage or $500 for family coverage
• Rolls over remaining card balances each plan year 2
• Reloads new funds each plan year 2

For more information or questions, please contact your UnitedHealthcare representative or refer to the Care Cash flier , and view the Care Cash video   below.

Video transcript

A blue u-shaped logo appears over a white background, then swirls around, and text appears as upbeat music plays.

ONSCREEN TEXT:              Care Cash®

Over a white background, a wallet with a coin inside appears. A dark blue circle appears around it.

Around the wallet, four symbols appear in different corners. A Hospital, a person’s head with their brain highlighted, a stethoscope, and a red plus sign. Text appears in the corner.

The plus sign and hospital connect to another icon, a figure in a white coat with a pen in their pocket. The figure’s head and the stethoscope connect to an icon of a figure in scrubs with a plus sign on their chest.

NARRATOR: Imagine having extra funds ready, right when you need it, to put toward your portion of certain eligible health care expenses.

A hand holds a credit card out with “United Healthcare” and “Care Cash” printed on it.

NARRATOR: Introducing Care Cash, a pre-loaded debit card with two-hundred-dollars for members with individual, or five-hundred-dollars for those with family coverage.

A figure holds up a phone with a doctor and a stethoscope around their neck. Text appears beside them.

ONSCREEEN TEXT:            $200                                                 for individual                                                 coverage

A figure wears a blood pressure cuff, and text appears.

ONSCREEN TEXT:              $500                                                 for family coverage

Text appears over a white background.

ONSCREEN TEXT:              Primary care                                                 Premium care specialists                                                 Urgent care                                                 Behavioral health visits                                                 Lab visits

NARRATOR: You can use your card to help pay for primary care, premium care specialists, urgent care, behavioral health visits, and lab visits. How do you get your care cash card? It’s simple.

White text appears over a blue background.

ONSCREEN TEXT:              It’s simple

A URL appears within a blue box.

ONSCREEN TEXT:              www.myuhc.com/carecash

NARRATOR: If you’re a member who has Care Cash as part of your health plan, go to my uhc dot com slash care cash.

A cursor on a screen hits a sign in button. Then, on a Care Cash webpage, it clicks on “request Card.”

NARRATOR: Sign in to your account, and request your card.

A mailbox appears over a blue background with a card inside. Text appears.

ONSCREEN TEXT:              Arrives in                                                 7-10 days

NARRATOR: Once your card arrives, activate it over the phone and just like that, it’s ready to use.

A figure passes a “Care Cash” card to another figure. An information page about the program appears. A cursor clicks on “Manage Card” and “Add balance.” The blue Care Cash card appears over a white background.

NARRATOR: ON the Care Cash site, you can search for providers and services that qualify for card use, check your balance and recent transactions, and reload your card every year you’re eligible.

Blue text appears one word at a time as the narrator speaks.

ONSCREEN TEXT:              more affordable care in your pocket

NARRATOR: Care Cash, designed to put more affordable care in your pocket. Request your card today.

Blue text appears over a white background.

ONSCREEN TEXT:              Learn more at                                                 myuhc.com/carecash

A blue u-shaped logo appears over a white background, followed by text.

ONSCREEN TEXT:              United                                                 Healthcare

                                                Care Cash provides a pre-loaded debit card which can be used for certain health care expenses. If the card is used for ineligible 213(d) expenses, individuals may incur tax obligations and should consult an appropriate tax professional to determine if they have such obligations. The information provided in connection with Care Cash is for general informational purposes only and is not intended to be nor should be construed as medical advice. Individuals should consult an appropriate health care professional to determine what may be right for them.

                                                Insurance coverage provided or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by UnitedHealthcare Services, Inc. or their affiliates.

© 2023 United HealthCare Services, Inc. All Rights Reserved. 23-2338302

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