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As travel commitments remain in flux, many passengers are canceling or modifying upcoming flights. While most airlines have relaxed cancellation policies, the process can be confusing when modifying flights booked through an online travel agency, or OTA.

When you book with agencies such as Travelocity, Orbitz or Priceline , you essentially agree to both the terms and conditions of the OTA and the airline, and many travelers may feel caught in limbo between both.

Unfortunately, it can be challenging to make changes for nonrefundable flights booked through a third-party agency. Even so, here's our best advice to help you figure out how to get a refund from a travel agency.

Tips to cancel airline tickets booked through an online travel agency

Don’t bother calling.

With an onslaught in call volume and extended hold times, OTAs have sent out a plea for customers to refrain from calling to make changes unless you’re scheduled to fly in the next 72 hours.

Cancel using chat

Agencies like Expedia have implemented a virtual agent who will guide you through the process of canceling your booking and answer other questions.

Cancel online with My Trips

Most agencies have added new options to change or cancel your trip online. Using "Manage My Trip" or a similar option allows you to make hassle-free changes without having to call.

Submit a Cancel Request Form

Some OTAs, like Orbitz, offer the option of filling out an online form to cancel your booking. Simply include your itinerary number, email and phone number to submit. Once the form is completed, you will receive an email confirmation.

Cancel with the airline directly

If contacting your online travel agency is getting you nowhere, try connecting with the airline directly. You can track down the airline record locator number through your confirmation itinerary email. Even if you booked through an OTA, some airlines are able to help you directly.

Keep in mind that if your flight is canceled by the airline, many third-party sites will give you a refund. Orbitz recently posted on Twitter that if an airline cancels your flight, there is no need to call. They will automatically refund the cost of your flight back to the original form of payment.

» Learn more: The pros and cons of booking through online travel agencies

The bottom line

Travel guidelines are still changing, with new policies evolving daily. Therefore, it may be wise to wait until your travel date is approaching to cancel or modify your flight. Make sure to check with your airline and online travel agency for the latest policy developments.

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You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Check out these articles for more information: Find the best travel credit card for you How to earn miles with online travel agencies

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1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

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75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

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• Fact Sheets

Frequently Asked Questions: Guidance for Travelers to Enter the U.S.

Updated Date: April 21, 2022

Since January 22, 2022, DHS has required non-U.S. individuals seeking to enter the United States via land ports of entry and ferry terminals at the U.S.-Mexico and U.S.-Canada borders to be fully vaccinated for COVID-19 and provide proof of vaccination upon request.  On April 21, 2022, DHS announced that it would extend these requirements. In determining whether and when to rescind this order, DHS anticipates that it will take account of whether the vaccination requirement for non-U.S. air travelers remains in place.

These requirements apply to non-U.S. individuals who are traveling for essential or non-essential reasons. They do not apply to U.S. citizens, Lawful Permanent Residents, or U.S. nationals.

Effective November 8, 2021, new air travel requirements applied to many noncitizens who are visiting the United States temporarily. These travelers are also required to show proof of COVID-19 vaccination. All air travelers, including U.S. persons, must test negative for COVID-19 prior to departure. Limited exceptions apply. See  CDC guidance  for more details regarding air travel requirements.

Below is more information about what to know before you go, and answers to Frequently Asked Questions about cross-border travel.

Entering the U.S. Through a Land Port of Entry or Ferry Terminal

Q. what are the requirements for travelers entering the united states through land poes.

A:  Before embarking on a trip to the United States, non-U.S. travelers should be prepared for the following:

• Possess proof of an approved COVID-19 vaccination as outlined on the  CDC  website.
• During border inspection, verbally attest to their COVID-19 vaccination status. 
• Bring a  Western Hemisphere Travel Initiative  compliant border crossing document, such as a valid passport (and visa if required), Trusted Traveler Program card, a Department of State-issued Border Crossing Card, Enhanced Driver’s License or Enhanced Tribal Card when entering the country. Travelers (including U.S. citizens) should be prepared to present the WHTI-compliant document and any other documents requested by the CBP officer.

 Q. What are the requirements to enter the United States for children under the age of 18 who can't be vaccinated?

A:  Children under 18 years of age are excepted from the vaccination requirement at land and ferry POEs.

Q: Which vaccines/combination of vaccines will be accepted?

A:  Per CDC guidelines, all Food and Drug Administration (FDA) approved and authorized vaccines, as well as all vaccines that have an Emergency Use Listing (EUL) from the World Health Organization (WHO), will be accepted.

Accepted Vaccines:

• More details are available in CDC guidance  here .
• 2 weeks (14 days) after your dose of an accepted single-dose COVID-19 vaccine;
• 2 weeks (14 days) after your second dose of an accepted 2-dose series;
• 2 weeks (14 days) after you received the full series of an accepted COVID-19 vaccine (not placebo) in a clinical trial;
• 2 weeks (14 days) after you received 2 doses of any “mix-and-match” combination of accepted COVID-19 vaccines administered at least 17 days apart.

Q. Is the United States requiring travelers to have a booster dose to be considered fully vaccinated for border entry purposes?

A:  No. The CDC guidance for “full vaccination” can be found here.

Q: Do U.S. citizens or lawful permanent residents need proof of vaccination to return to the United States via land POEs and ferry terminals?

A:  No. Vaccination requirements do not apply to U.S. citizens, U.S. nationals, or Lawful Permanent Residents (LPRs). Travelers that exhibit signs or symptoms of illness will be referred to CDC for additional medical evaluation.

Q: Is pre- or at-arrival COVID testing required to enter the United States via land POEs or ferry terminals?

A: No, there is no COVID testing requirement to enter the United States via land POE or ferry terminals. In this respect, the requirement for entering by a land POE or ferry terminal differs from arrival via air, where there is a requirement to have a negative test result before departure.

Processing Changes Announced on January 22, 2022 

Q: new changes were recently announced. what changed on january 22.

A:  Since January 22, 2022, non-citizens who are not U.S. nationals or Lawful Permanent Residents have been required to be vaccinated against COVID-19 to enter the United States at land ports of entry and ferry terminals, whether for essential or nonessential purposes. Previously, DHS required that non-U.S. persons be vaccinated against COVID-19 to enter the United States for nonessential purposes.  Effective January 22, all non-U.S. individuals, to include essential travelers, must be prepared to attest to vaccination status and present proof of vaccination to a CBP officer upon request. DHS announced an extension of this policy on April 21, 2022.

Q: Who is affected by the changes announced on January 22?

A: This requirement does not apply to U.S. citizens, U.S. nationals, or U.S. Lawful Permanent Residents. It applies to other noncitizens, such as a citizen of Mexico, Canada, or any other country seeking to enter the United States through a land port of entry or ferry terminal.

Q: Do U.S. citizens need proof of vaccination to return to the United States via land port of entry or ferry terminals?

A: Vaccination requirements do not apply to U.S. Citizens, U.S. nationals or U.S. Lawful Permanent Residents. Travelers that exhibit signs or symptoms of illness will be referred to CDC for additional medical evaluation. 

Q: What is essential travel?

A:  Under the prior policy, there was an exception from temporary travel restrictions for “essential travel.” Essential travel included travel to attend educational institutions, travel to work in the United States, travel for emergency response and public health purposes, and travel for lawful cross-border trade (e.g., commercial truckers). Under current policy, there is no exception for essential travel.

Q: Will there be any exemptions? 

A: While most non-U.S. individuals seeking to enter the United States will need to be vaccinated, there is a narrow list of exemptions consistent with the Centers for Disease Control and Prevention (CDC) Order in the air travel context.

• Certain categories of individuals on diplomatic or official foreign government travel as specified in the CDC Order
• Children under 18 years of age;
• Certain participants in certain COVID-19 vaccine trials as specified in the CDC Order;   
• Individuals with medical contraindications to receiving a COVID-19 vaccine as specified in the CDC Order;
• Individuals issued a humanitarian or emergency exception by the Secretary of Homeland Security;
• Individuals with valid nonimmigrant visas (excluding B-1 [business] or B-2 [tourism] visas) who are citizens of a country with limited COVID-19 vaccine availability, as specified in the CDC Order
• Members of the U.S. Armed Forces or their spouses or children (under 18 years of age) as specified in the CDC Order; and
• Individuals whose entry would be in the U.S. national interest, as determined by the Secretary of Homeland Security.

Q: What documentation will be required to show vaccination status?

A:  Non-U.S. individuals are required to be prepared to attest to vaccination status and present proof of vaccination to a CBP officer upon request regardless of the purpose of travel.

The current documentation requirement remains the same and is available on the CDC website . Documentation requirements for entry at land ports of entry and ferry terminals mirror those for entry by air.

Q: What happens if someone doesn’t have proof of vaccine status?

A: If non-U.S. individuals cannot present proof of vaccination upon request, they will not be admitted into the United States and will either be subject to removal or be allowed to withdraw their application for entry.

Q: Will incoming travelers be required to present COVID-19 test results?

A: There is no COVID-19 testing requirement for travelers at land border ports of entry, including ferry terminals.

Q: What does this mean for those who can't be vaccinated, either due to age or other health considerations? 

A: See CDC guidance for additional information on this topic. Note that the vaccine requirement does not apply to children under 18 years of age.

Q: Does this requirement apply to amateur and professional athletes?

A: Yes, unless they qualify for one of the narrow CDC exemptions.

Q: Are commercial truckers required to be vaccinated?

A: Yes, unless they qualify for one of the narrow CDC exemptions. These requirements also apply to bus drivers as well as rail and ferry operators.

Q. Do you expect border wait times to increase?

A:  As travelers navigate these new travel requirements, wait times may increase. Travelers should account for the possibility of longer than normal wait times and lines at U.S. land border crossings when planning their trip and are kindly encouraged to exercise patience.

To help reduce wait times and long lines, travelers can take advantage of innovative technology, such as facial biometrics and the CBP OneTM mobile application, which serves as a single portal for individuals to access CBP mobile applications and services.

Q: How is Customs and Border Protection staffing the ports of entry? 

A: CBP’s current staffing levels at ports of entry throughout the United States are commensurate with pre-pandemic levels. CBP has continued to hire and train new employees throughout the pandemic. CBP expects some travelers to be non-compliant with the proof of vaccination requirements, which may at times lead to an increase in border wait times. Although trade and travel facilitation remain a priority, we cannot compromise national security, which is our primary mission. CBP Office of Field Operations will continue to dedicate its finite resources to the processing of arriving traffic with emphasis on trade facilitation to ensure economic recovery.

Q: What happens if a vaccinated individual is traveling with an unvaccinated individual?  

A:  The unvaccinated individual (if 18 or over) would not be eligible for admission.

Q: If I am traveling for an essential reason but am not vaccinated can I still enter?

A:  No, if you are a non-U.S. individual. The policy announced on January 22, 2022 applies to both essential and non-essential travel by non-U.S. individual travelers. Since January 22, DHS has required that all inbound non-U.S. individuals crossing U.S. land or ferry POEs – whether for essential or non-essential reasons – be fully vaccinated for COVID-19 and provide related proof of vaccination upon request.

Q: Are sea crew members on vessels required to have a COVID vaccine to disembark?

A:  Sea crew members traveling pursuant to a C-1 or D nonimmigrant visa are not excepted from COVID-19 vaccine requirements at the land border. This is a difference from the international air transportation context.

Entering the U.S. via Air Travel

Q: what are the covid vaccination requirements for air passengers to the united states  .

A:  According to CDC requirements [www.cdc.gov/coronavirus/2019-ncov/travelers/noncitizens-US-air-travel.html | Link no longer valid], most noncitizens who are visiting the United States temporarily must be fully vaccinated prior to boarding a flight to the United States. These travelers are required to show proof of vaccination. A list of covered individuals is available on the CDC website.  

Q: What are the COVID testing requirements for air passengers to the United States?  

A:  Effective Sunday, June 12 at 12:01 a.m. ET, CDC will no longer require pre-departure COVID-19 testing for U.S.-bound air travelers.

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U.s. travel announces cooperation with connect travel for ipw 2021.

PRESS RELEASE December 10, 2020

Washington -

The U.S. Travel Association announced Thursday that it will coordinate with the trade show company Connect Travel to co-locate several events around IPW 2021 (September 18-22 in Las Vegas) in order to maximize value to attendees and provide travel marketers with cutting-edge tools and intelligence to promote their destinations and products in a post-COVID environment.

As travel businesses evolve their promotion strategies to emerge from the global pandemic, the adjusted IPW format for 2021 will enable exhibitors to grow domestic visitation in addition to regaining their share of rebounding inbound travel—all from one booth.

While IPW will continue to focus on its core global audience (international leisure and MICE buyers, receptive/inbound operators, OTAs and global e-commerce, and media), Connect Travel will bring its robust and targeted domestic event, Connect Tour , to the show floor at IPW. Exhibitors will have the option to purchase an appointment book allowing meetings with domestic operators, bus companies, domestic consortia and more, in addition to appointments with international buyers.

“IPW has always placed a heavy emphasis on evolving along with the needs of our delegates, and 2021 will be perhaps the most important year in our history to help jump-start the critical rebuild of the U.S. travel economy,” said IPW General Manager Malcolm Smith. “This collaboration is reflective of our strong desire to maximize the value of IPW for our exhibitors in the current unique marketing landscape.”

For travel and destination marketers, Connect Travel will also locate its Connect THRIVE LGBTQ Summit , September 18-19, and eTourism Summit , September 20-22, at a property adjacent to IPW’s main location at the Las Vegas Convention Center.

eTourism Summit , an intimate, annual conference, is the epicenter of digital destination marketing. Peer-to-peer sharing is integral to the aims, benefits, and actionable takeaways for those who attend the summit. In 2021, IPW and eTourism Summit will combine their marketing and technology sponsors at the Las Vegas Convention Center, creating the Global Marketing and Technology Pavilion. Delegates of both IPW and eTourism Summit will have access to trailblazing technology, strategy, and marketing companies to accelerate the travel industry’s recovery and growth.

Connect THRIVE LGBTQ Summit is focused on community development through LGBTQ travel, sports, and entertainment, making it a critically important event for diversity marketers. As an added value, THRIVE delegates will be invited to visit IPW/eTourism Summit’s Global Marketing and Technology Pavilion, and LGBTQ travel packagers and media will be invited to participate in business appointments on the IPW/Connect Tour show floor following the Summit.

“By co-locating our Connect Travel events alongside the most important travel event in the United States, we are creating exciting synergies for our partners to efficiently make connections across multiple industry sectors,” said Connect Travel President Will Seccombe. “Las Vegas will be the epicenter of the U.S. travel industry in September 2021, and together these events will be the catalyst for travel recovery in 2021 and beyond.”

Finally, IPW will undergo evolutionary updates to meet the post-pandemic needs of delegates. Most notably, U.S. Travel Association and premier sponsor Brand USA will bring forward-looking education to IPW, catering to specific verticals within the travel industry. While keeping appointments as the core of the show, IPW will add nearly eight hours of networking and education during the three days the show floor is open. Delegates will be able to tailor the added time to their specific efforts to increase visitors to their destinations and products.

Details and pricing for this must-attend collection of travel events of 2021 will be available in January.

U.S. Travel Association is the national, non-profit organization representing the $1.3 trillion travel industry, an essential contributor to our nation's economy and success. U.S. Travel produces programs and insights and advocates for policies to increase travel to and within the United States. Visit ustravel.org for more information.

Cathy Reynolds

Manager, Media Relations and Lead Manager, IPW Press Operations

703.899.7031

trvlgirl123

Chris Kennedy

Senior Director, Strategic Communications

202.465.6635

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• Trusted Traveler Programs

Trusted Traveler Program Denials

To qualify for one of the U.S. Customs and Border Protection (CBP) Trusted Traveler Programs, you must voluntarily undergo a thorough background check against criminal, law enforcement, customs, immigration, agriculture, and terrorist indices to include biometric fingerprint checks, and a personal interview with a CBP officer.

In the event you are denied or revoked from the Trusted Traveler Programs, you will be provided information in writing detailing the reason for this action. If you believe the decision was based upon inaccurate or incomplete information, you may request reconsideration through the Trusted Traveler Programs website  .

Reconsideration Requests and attachments to the Ombudsman should be in English and must include the following details:

• Date of denial and denial reason(s) from this letter;
• Summary of information to further clarify a record or explain an incident or arrest;
• Court disposition documentation in PDF format for all arrests or convictions, even if expunged; and/or
• Other supporting documentation you feel may influence the Ombudsman’s decision. Supported formats: PDF, DOCX, DOC, PNG, JPEG, and GIF.

• Phương pháp
• Tiếng Anh theo Kỹ năng
• Tiếng Anh theo chuẩn CEFR
• Tiếng Anh cho Học sinh
• Tiếng Anh Giao tiếp
• PHƯƠNG PHÁP LUẬN
• HƯỚNG DẪN HỌC
• CÂU CHUYỆN VOCA
• CỘNG ĐỒNG HỌC VIÊN
• ỨNG DỤNG SMARTPHONE
• LIÊN HỆ VỚI VOCA:
• [email protected]
• 213 Bis Nam Kỳ Khởi Nghĩa, Phường Võ Thị Sáu, Quận 3, Thành phố Hồ Chí Minh, Việt Nam.

Học phát âm

Trung học cơ sở.

Giải đề thi tiếng Anh THPT Quốc Gia năm 2019 (Mã đề 412)

VOCA đăng lúc 09:24 10/07/2019

Mark the letter A, B, C, or D on your answer sheet to indicate the word that differs from the other three in the position of primary stress in each of the following questions.

Question 1 :

Những từ article, energy, exercise đều được nhấn trọng âm ở âm tiết đầu tiên, riêng từ addition với đuôi -tion sẽ được nhấn trọng âm ở âm tiết thứ hai trong từ.

Question 2 :

Những từ connect, deny, return đều được nhấn trọng âm ở âm tiết thứ hai, riêng động từ travel sẽ được nhấn trọng âm ở âm tiết thứ nhất trong từ.

Mark the letter A, B, C, or D on your answer sheet to indicate the word whose underlined part differs from the other three in pronunciation in each of the following questions.

Question 3 :

Ký tự "ou" trong những từ sound, count và doubt đều được phát âm là /aʊ/. Riêng trong danh từ group, ký tự "ou" sẽ được phát âm là /uː/.

Question 4 :

Ký tự "ed" trong những từ happened, bothered, survived đều được phát âm là /d/. Riêng trong động từ reduced, ký tự "ed" sẽ được phát âm là /t/.

Mark the letter A, B, C, or D on your answer sheet to indicate the option that best completes each of the following exchanges.

Question 5 : David is apologising to his teacher for being late . - David : “Sorry I'm late! The traffic is so heavy.” - Teacher : “____. Come in and sit down.”

• You're so kind.
• Me neither.
• It’s alright.

Trong đoạn hội thoại trên, David xin lỗi thầy vì đến trễ và thầy bảo cậu ngồi vào chỗ với biểu thị ý tha lỗi nên ta cần một câu nói để đáp lại lời xin lỗi của người khác. Do đó đáp án "It's alright" (Không sao đâu) là đáp án chính xác.

Question 6 : Peter and Mary are talking about social networks . - Peter : “Using social networks may have negative effects on students.” - Mary : “ ____. It distracts them from their studies."

• I'm not sure about that.
• You're wrong.
• I don’t quite agree.
• That’s quite true.

Trong đoạn hội thoại trên, Peter đang nêu ý kiến "Mạng xã hội có ảnh hưởng xấu đến học sinh" và Mary bày tỏ sự đồng ý khi nói "Nó khiến học sinh xao nhãng việc học" nên ta phải dùng một mẫu câu bày tỏ sự đồng thuận. Do đó đáp án "That's quite true" (Cũng đúng đấy) là đáp án chính xác.

Mark the letter A, B, C, or D on your answer sheet to indicate the word(s) OPPOSITE in meaning to the underlined word(s) in each of the following questions.

Question 7 : Despite sharing viewpoints on many issues, Nina and her husband are at odds when it comes to child-rearing.

• in conflict
• in agreement
• under pressure

Cụm giới từ "at odds" mang nghĩa "bất đồng ý kiến". Do đó đáp án mang nghĩa trái ngược với nó là "in agreement" (đồng ý/nhất trí) là đáp án chính xác.

Question 8 : Such terrible acts of child abuse were not ignored thanks to the continuing protests of the online community.

• disregarded

Động từ "ignored" mang nghĩa "làm ngơ/không quan tâm". Do đó đáp án mang nghĩa trái ngược với nó là "notice" (chú ý/quan tâm) là đáp án chính xác.

Mark the letter A, B, C, or D on your answer sheet to indicate the word(s) CLOSEST in meaning to the underlined word(s) in each of the following questions.

Question 9 : I have tried hard, but it is difficult to find the solution to this maths problem.

Danh từ "solution" mang nghĩa "giải pháp/đáp án". Do đó đáp án "answer" (câu trả lời) là sát nghĩa nhất và cũng là đáp án chính xác.

Question 10 : Though considered the king sport in many parts of the world, soccer has never really caught on in the United States.

• been active
• become popular
• remained silent
• been consolidated

Cụm động từ "catch on" mang nghĩa "nổi tiếng/trở nên phổ biến". Do đó đáp án "become popular" (trở nên phổ biến) là sát nghĩa nhất và cũng là đáp án chính xác.

Mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions.

Question 11 : I will never forget ____ to the Royal Garden Party , where superb cuisines were served amid luxurious surroundings.

• to be invited
• being invited

Câu trên dùng động từ "forget" thể hiện ý "quên một việc gì đó" nên ta áp dụng cấu trúc FORGET + V-ing. Ngoài ra, câu trên còn mang ý nghĩa "Tôi sẽ không bao giờ quên việc ĐƯỢC mời đến bữa tiệc" nên động từ phải được dùng với dạng bị động. Do đó đáp án "being invited" là đáp án chính xác.

Question 12 :  ____, they get on well with each other.

• To quarrel a lot like most siblings at their age
• But most siblings at their age quarrel a lot
• While most siblings at their age quarrel a lot
• For most siblings to quarrel a lot at their age

Câu trên đang ngụ ý đối nghịch với nghĩa "Trong khi anh chị em tầm độ tuổi này thường hay gay gổ, bọn trẻ này lại rất hòa thuận với nhau" nên ta sử dụng mệnh đề với "while". Do đó đáp án với mệnh đề chứa "while" là đáp án chính xác.

Question 13 : If we are not busy this weekend, we ____ the new fruit farm in the countryside.

• would visit
• would have visited

Câu trên dùng cấu trúc câu điều kiện loại 1 với dấu hiệu động từ "are not" của mệnh đề If được chia ở thì hiện tại đơn nên động từ ở mệnh đề chính phải được chia ở thì tương lai đơn. Do đó đáp án "will visit" là đáp án chính xác.

Question 14 : We all wish to create a friendly and supportive environment ____ to learning.

• detrimental
• accommodating

Câu trên mang ý nghĩa "Chúng tôi muốn tạo ra một môi trường thân thiện _ cho việc học" nên ta cần một tính từ có nghĩa "hữu ích/có ích". Do đó đáp án với tính từ "conducive" là đáp án chính xác.

Question 15 : In spite of their disabilities, the children at Spring School manage to ____ an active social life.

Vị trí chỗ trống trong câu được dùng với cụm danh từ chứa "life" để tạo nên cụm động từ. Đồng thời, ta thường dùng cụm động từ "lead a _ life" để chỉ ý "sống một cuộc sống (như thế nào)". Do đó đáp án với động từ "lead" là đáp án chính xác.

Question 16 : My sister really enjoys acting as a hobby, but she doesn’t want to do it for a(n) ____

Vị trí chỗ trống trong câu được dùng với cụm động từ "do it for" để tạo nên cụm động từ có nghĩa. Đồng thời, ta thường dùng cụm động từ "do something for a living" để chỉ ý "dùng (việc gì đó) làm phương tiện kiếm sống". Do đó đáp án với danh từ "living" là đáp án chính xác.

Question 17 : Nicholas had never chaired a meeting before, but he rose to the ____ yesterday when he presided over a forum.

Vị trí chỗ trống trong câu được dùng với cụm động từ "rise" để tạo nên cụm động từ có nghĩa. Đồng thời, ta thường dùng cụm động từ "rise to the position" để chỉ ý "xoay sở/thành công (trong việc gì đấy)". Do đó đáp án với danh từ "occasion" là đáp án chính xác.

Question 18: Children are encouraged to read books ____ they are a wonderful source of knowledge.

• in spite of

Câu trên có ý nghĩa "Bọn trẻ được khuyến khích đọc sách _ sách là nguồn tri thức tuyệt vời" nên ta cần một liên từ mang ý nghĩa "bởi vì/do". Tuy đồng nghĩa, "because of" lại được dùng cùng một cụm danh từ/danh động từ, còn "because" được dùng kết hợp với một mệnh đề. Do đó đáp án "because" là đáp án chính xác.

Question 19 : It was so noisy outside that she couldn't concentrate ____ her work.

Câu trên sử dụng cấu trúc với động từ chính "concentrate" mang ý "tập trung (vào) việc gì đấy". Do đó đáp án với giới từ "on" là đáp án chính xác.

Question 20 : If ____ with pictures and diagrams, a lesson will be more interesting and comprehensible.

• have illustrated
• illustrated
• was illustrated
• illustrating

Chỗ trống trong câu trên được dùng ở vị trí mệnh đề rút gọn sau If nên sẽ ta sẽ không chia động từ với "to be" và "have" (Loại đáp án "have illustrated" và "was illustrated"). Ngoài ra, câu trên mang ý nghĩa "Nếu ĐƯỢC minh họa bằng hình ảnh và đồ thị, bài học sẽ sinh động hơn..." nên động từ sẽ được chia ở dạng bị động rút gọn. Do đó đáp án "illustrated" là đáp án chính xác.

Question 21 : She hurt herself while she ____ hide-and-seek with her friends.

• was playing

Câu trên được dùng để diễn tả một hành động bất chợt xảy ra (Cô ấy bị thương) trong lúc một hành động khác đang diễn ra (Cô ấy đang chơi trốn tìm với bạn) nên ở mệnh đề chính ta phải dùng thì tiếp diễn. Ngoài ra, động từ chính "hurt" trong câu được chia ở thì quá khứ đơn nên mệnh đề chính cũng phải được chia ở thì quá khứ. Do đó đáp án với thì quá khứ tiếp diễn "was playing" là đáp án chính xác.

Question 22 : This is ____  most interesting book I’ve ever read.

Câu trên sử dụng cấu trúc câu so sánh nhất với những nhiều chủ thể (những quyển sách khác) nên ta phải dùng đúng theo cấu trúc với THE + most + long adj + noun. Do đó đáp án "the" là đáp án chính xác.

Question 23 : The students were worried that they wouldn’t be able to ____ the deadline for the assignment.

Vị trí chỗ trống trong câu được dùng với danh từ "deadline" để tạo nên cụm động từ có nghĩa. Đồng thời, ta thường dùng cụm động từ "meet the deadline" để chỉ ý "kịp thời hạn". Do đó đáp án với động từ "meet" là đáp án chính xác.

Question 24 : I think mobile phones are ____ for people of all ages.

Vị trí chỗ trống trong câu đứng sau động từ "to be" và không có mạo từ đi kèm nên ta chỉ có thể dùng tính từ. Do đó đáp án với dạng tính từ "useful" là đáp án chính xác.

Mark the letter A, B, or C, or D on your answer sheet to indicate the sentence that best combines each pair of sentences in the following questions.

Question 25 : Her parents didn’t attend her graduation ceremony. They regret it now.

• Her parents regret having attended her graduation ceremony.
• Her parents wish they had attended her graduation ceremony.
• If her parents attended her graduation ceremony, they would regret it.
• If only her parents could attend her graduation ceremony.

Câu đề mang ý "Bố mẹ cô ta không đi dự lễ tốt nghiệp của con gái mình nên bây giờ hối hận", do đó ta có thể chuyển câu trên thành cấu trúc câu mong ước với thì quá khứ hoàn thành để diễn tả một hành động đã xảy ra trong quá khứ.

Question 26 : The coach changed his tactics in the second half. His football team won the match.

• But for the coach's change of tactics in the second half, his football team could have won the match.
• Not until his football team had won the match did the coach change his tactics in the second half.
• Only if the coach had changed his tactics in the second half could his football team have won the match.
• Had it not been for the coach's change of tactics in the second half, his football team wouldn't have won the match.

Câu đề mang ý "Nếu không có quyết định thay đổi chiến thuật của huấn luyện viên thì đội bóng đã không thắng được" nên chỉ có câu với đảo ngữ cùng "Had" mới chuyển tải đúng nghĩa, các cậu còn lại đều sai.

Mark the letter A, B, C, or D to indicate the underlined part that needs correction in each of the following questions.

Question 27 : The villagers are (A) highly appreciable of the (B) volunteers' efforts in (C) reconstructing the houses after the (C) devastating storm.

• highly appreciable
• volunteers' efforts
• reconstructing
• devastating

Câu trên đang sử dụng tính từ kèm động từ "to be" để chỉ ý "Người dân rất lấy làm cảm kích nỗ lực của những tình nguyên viên...". Tuy nhiên, tính từ "appreciable" lại mang nghĩa "đáng kể/đáng chú ý" nên không phù hợp. Do đó, "appreciable" được dùng sai và phải được thay thế bằng tính từ "appreciative".

Question 28 : (A) Reading books (B) has been always my hobby (C) since I was (D) very young .

• has been always

Câu trên sử dụng trạng từ chỉ sự thường xuyên "always" để bổ nghĩa cho động từ "to be" nên trạng từ phải đặt sau trợ động từ chỉ ý hoàn thành "has" và trước động từ chính "been". Do đó ta phải thay bằng "has always been" mới là đáp án chính xác.

Question 29 : (A) Household chores (B) should share among (C) members of (D) the family .

• Household chores
• should share

Câu trên đang muốn nói ý "Việc nhà nên ĐƯỢC các thành viên trong gia đình chia sẻ với nhau" nên không thể dùng dạng chủ động với động từ "should share". Thay vào đó, ta phải chuyển về dạng bị động là "should be shared".

Mark the letter A, B, C, or D on your answer sheet to indicate the sentence that is closest in meaning to each of the following questions.

Question 30 : I thought it was not necessary to book tickets for the film in advance, but I was wrong.

• I needn't have booked tickets for the film in advance.
• I couldn't have booked tickets for the film in advance.
• I should have booked tickets for the film in advance.
• I must have booked tickets for the film in advance.

Câu trên đang sử dụng cụm động từ tình thái để diễn tả ý tiếc nuối của người nói về một việc trong quá khứ với ý "Lẽ ra tôi nên đặt vé xem phim trước." Do đó đáp án với "should have booked" là đáp án chính xác.

Question 31 : Paul likes reading comic books more than watching cartoons .

• Paul doesn't like reading comic books as much as watching cartoons.
• Paul likes watching cartoons as much as reading comic books.
• Paul doesn't like watching cartoons as much as reading comic books.
• Paul likes watching cartoons more than reading comic books.

Câu trên dùng cấu trúc so sánh hơn với việc "Paul thích đọc truyện hơn xem hoạt hình" nên ta chọn đáp án có ý nghĩa tương tự theo cấu trúc so sánh không bằng là "Paul không thích xem hoạt hình bằng đọc truyện."

Question 32 : " When did you start practising yoga?" asked Tom.

• Tom wanted to know when I had started practising yoga.
• Tom wanted to know when had I started practising yoga.
• Tom wanted to know when did I start practising yoga.
• Tom wanted to know when I was starting to practise yoga.

Câu trên dùng cấu trúc câu tường thuật với câu hỏi nên mệnh đề tường thuật KHÔNG thực hiện đảo ngữ. Đồng thời, thì trong câu nói trực tiếp sẽ được lùi về một thì từ thì quá khứ đơn về quá khứ hoàn thành. Do đó đáp án với "when I had started" là đáp án chính xác.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 33 to 37.

The Importance of Fairy Tales for Children

   Fairy tales are the stories that adults, especially parents, tell young children. In view of their name, it is surprising that hardly any of them are actually about fairies. (33) ____ most fairy tales have happy endings, the stories usually deal with very (34) ____ situations - children abandoned in the forest, terrifying giants, cruel stepmothers. However, despite being scared when they are told the stories, children will often ask to hear them over and over again.

   Many psychologists believe that what fairy tales do, in addition to (35) ____ children’s imagination, is to show that there are problems in the world and that they can be overcome. Just like adults, children have fears and worries; theirs are of things such as abandonment, loss, injuries, witches. Fairy tales present real problems in a fantasy form (36) ____ children are able to understand. This, it is claimed, allows them to (37) ____ their fear and to realise, if ever in their unconscious mind, that no matter how difficult the circumstances, there are always ways of coping.

(Adapted from " Richmond Practice Tests for Cambridge English: Advanced ")

Question 33 :

Câu chứa chỗ trống đang diễn tả hàm ý đối nghịch giữa mệnh đề trạng ngữ và mệnh đề chính nên ta cần sử dụng một liên từ mang ý nghĩa "mặc dù". Tuy cùng mang nghĩa đó nhưng "despite" phải kết hợp sau nó một danh từ hoặc cụm danh từ , còn "although" được dùng cùng với một mệnh đề như câu trên. Do đó đáp án "although" là đáp án chính xác.

Question 34 :

• frighteningly
• frightening

Vị trí chỗ trống trong câu trên được đặt sau trạng từ "very" và trước danh từ "situations" nên từ loại ta cần dùng ở đây là tính từ. Do đó đáp án với tính từ "frightening" là đáp án chính xác.

Question 35 :

• stimulating
• speculating

Vị trí chỗ trống trong câu được dùng với cụm danh từ "children’s imagination" để tạo nên cụm động từ có nghĩa. Đồng thời, ta thường dùng cụm động từ "stimulate imagination" để chỉ ý "kích thích trí tưởng tượng". Do đó đáp án với động từ "stimulating" là đáp án chính xác.

Question 36 :

Vị trí chỗ trống trong câu cần một đại từ quan hệ để hình thành mệnh quan hệ bổ ngữ cho cụm danh từ đứng trước "a fantasy form" nên ta cần dùng "which" hoặc "that". Do đó đáp án "that" là đáp án chính xác.

Question 37 :

Câu trên đang mang nghĩa "Việc này sẽ giúp trẻ em _ nỗi sợ của mình" nên để hợp lý về nghĩa, ta cần một động từ mang ý "đối mặt/giải quyết". Do đó đáp án "confront" là đáp án chính xác.

Read the following passage and mark the letter A, B, C, or D to indicate the correct answer to each of the questions from 38 to 42.

  Norwich is the capital of East Angelia , an area on the coast of England, which is famous for its natural beauty and impressive architecture. Norwich is a wonderful city to explore and is popular with tourists all year round.

  Norwich is not a city of luxurious hotels, but it has a good selection of reasonably priced places to stay in, both in the city centre and further out. The Beeches Hotel , for example, next to the cathedral has a beautiful Victorian garden. Comfortable accommodation costs £65 for two nights' bed and breakfast per person. Norwich is famous for its magnificent cathedral. The cathedral has a summer programme of music and events which is open to general public. One event, " Fire from Heaven ", is a drama and musical performance with fireworks, a laser light show and a carnival with local people dressed in colourful costumes.

  Norwich is also home to the Sainsbury Centre for Visual Arts , a world-class collection of international art in a building at the University of East Anglia . This is well worth a visit and there is a lovely canteen with an excellent selection of hot and cold snacks. It also specializes in vegetarian food. In addition, the city has a new professional theatre, the Playhouse , on the River Wensum . The city's annual international arts festival is from 10 to 20 October.

  Finally, if you fancy a complete break from the stresses of everyday life, you could hire a boat and spend a few days cruising  along the rivers of the famous Norfolk Broads National Park . In our environmentally friendly age, the emphasis has moved towards the quiet enjoyment of nature and wildlife. You can hire a boat, big or small, for an hour or two or a week or two. This makes a perfect day out or holiday for people of all ages.

(Adapted from " Succeed in Cambridge English Preliminary " by Andrew Betsis and Lawrence Mamas)

Question 38 : Which best serves as the title for the passage ?

• Holidays in Norwich
• A Destination Guide to England
• England’s Famous Cities
• Daily Life in Norwich

Xuyên suốt bài đọc là nội dung về thành phố Norwich với những cụm từ mang tính du lịch như hotel, festival,... cũng như câu cuối trong bài "This makes a perfect day out or holiday" (Đây sẽ là một kỳ nghỉ hoàn hảo). Do đó đáp án với tiêu đề "Holidays in Norwich" (Ngày lễ tại Norwich) là đáp án phù hợp nhất.

Question 39 : The word " It '' in paragraph 2 refers to ____.

• the Beeches Hotel
• the city centre

Đại từ "it" trong câu được dùng để thay thế cho danh từ và cũng là chủ từ của mệnh đề đứng trước nó là "Norwich". Do đó đáp án "Norwich" là đáp án chính xác.

Question 40 : According to paragraph 2, which is NOT part of "Fire from Heaven" ?

• A fireworks display
• A laser light show

Trong câu cuối của đoạn hai có đề cập đến "Fire from Heaven is a drama and musical performance with fireworks, a laser light show and a carnival" (Thiên Hỏa là một buổi trình diễn nhạc kịch với pháo hoa, ánh sáng và lễ hội). Do đó đáp án "campfire" (lửa trại) không hề được đề cập và là đáp án cần chọn.

Question 41 : The word " cruising " in paragraph 4 mostly means ____  

• travelling by boat
• moving on land

Bản thân động từ "cruise" có ý nghĩa "đi thuyền", đồng thời trong câu, động từ này được đi cùng cụm "cruising along the rivers" (bơi thuyền xuôi theo dòng sông). Do đó đáp án "travelling by boat" (đi thuyền) là đáp án chính xác.

Question 42 : According to the passage, where is the Sainsbury Centre for Visual Arts located?

• In a new professional theatre on the River Wensum
• In the Norfolk Broads National Park
• In an international art museum
• In a building at the University of East Anglia

Câu đầu tiên của đoạn thứ ba đã có đề cập "...the Sainsbury Centre for Visual Arts, a world-class collection of international art in a building at the University of East Anglia." Do đó đáp án "In a building at the University of East Anglia" là đáp án chính xác.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 42 to 50.

  The United Nations recently outlined the extent of the global water crisis, saying that 2.7 billion people would face severe water shortages by 2025 if consumption continues at current rates. Today, an estimated 1.2 billion people drink unclean water, and about 2.5 billion lack proper toilets or waste disposal systems. More than five million people die each year from diseases related to unclean water. Humans are pumping water out of the ground faster than it can be replenished. In this difficult situation, a water conservationist, Neil MacLeod in South Africa, has found innovative ways to improve his local water situation.

  Neil MacLeod took over as head of Durban Metro Water Services in 1992. The situation he found was a catastrophe . Durban had one million people living in the city and another 1.5 million people who lived in poverty just outside it. The entire city was rife with broken water pipes, leaky toilets, and faulty plumbing whereby 42 percent of the region's water was simply being wasted.

  MacLeod's crews began repairing and replacing water pipes. They put water meters on residences, replaced eight-liter toilets with four-liter models, and changed wasteful showers and water taps. To ensure that the poor would receive a basic supply of water, MacLeod installed tanks in homes and apartments to provide 190 liters of water a day free to each household. Water consumption in Durban is now less than it was in 1996, even as 800,000 more people have received service. Through sensible water use, Durban's conservation measures paid for themselves within a year. No new reservoirs will be needed in the coming decades, despite the expected addition of about 300,000 inhabitants

  MacLeod has also turned to water recycling. At the water recycling plant, wastewater is turned into clean water in just 12 hours. Most people are unable to discern a difference between the usual city drinking water and the treated wastewater, although it is actually intended for industrial purposes.

  Some people still hope that new technology, such as the desalination of seawater, will solve the world's water problems. "But the fact is, water conservation is where the big gains are to be made," says Sandra Postel of the Global Water Policy Project . The dedication and resourcefulness of people like Neil MacLeod offer inspiration for implementing timely and lasting solutions to the world's water concerns.

(Adapted from " Reading Explorer 4 " by Paul MacIntyre and Nancy Hubley)

Question 43 : Which best serves as the title for the passage ?

• South Africa to Successfully Desalinate Seawater
• Drinkable Seawater - A Dream Turning Sour?
• The United Nations to Address Local Water Situations
• Tackling Water Problems: A Story from South Africa

Xuyên suốt đoạn trích tập trung kể về quá trình Neil MacLeod thực hiện chiến dịch tiết kiệm và sử dụng hiệu quả nguồn nước tại Nam Phi, không phải chú trọng về hành động của Liên Hợp Quốc (đáp án A) hay việc xử lý nước biển (đáp án C, D). Do đó đáp án "Tackling Water Problems: A Story from South Africa" (Chiến dịch giải quyết vấn đề về nguồn nước: Một câu chuyện từ đất nước Nam Phi) là tiêu đề phù hợp nhất và cũng đáp án chính xác.

Question 44 :  According to the passage, how many people have to drink unclean water worldwide?

• Around 1.2 billion
• 2.5 billion
• 2.7 billion
• About 5 million

Trong câu thứ hai của đoạn đầu đã đề cập đến "an estimated 1.2 billion people drink unclean water". Do đó đáp án "around 1.2 billion" là đáp án chính xác.

Question 45 : The word " catastrophe " in paragraph 2 is mostly a situation which is ____.

Danh từ "catastrophe" mang nghĩa "thảm họa", đồng nghĩa với danh từ "disaster". Do đó đáp án với tính từ "disastrous" (đáng sợ, tồi tệ) là đáp án chính xác.

Question 46 : The word " It " in paragraph 3 refers to ____.

• water consumption

Đại từ "it" trong câu được dùng để thay thế cho danh từ và cũng là chủ từ chính trong mệnh đề so sánh trước nó là "water consumption in Durban". Do đó đáp án "water consumption" là đáp án chính xác.

Question 47 : The word " discern " in paragraph 4 could be best replaced by ____.

Động từ "discern" mang nghĩa "nhận ra/phát hiện". Do đó đáp án "recognize" (nhận thấy) là từ sát nghĩa nhất trong trường hợp này và cũng là đáp án chính xác.

Question 48 : What is the essence of Neil MacLeod's solutions to the water problems in Durban?

• Reliance on foreign aid
• Exploitation of ground water
• Conservation of water
• Construction of new reservoirs

Qua bài đọc, ta có thể nhận thấy vấn đề được đề cập là "water was being wasted" (sự lãng phí nước). Do đó, giải pháp Neil MacLeod đề ra là sửa chữa các đường dẫn nước, thay các thiết bị tiêu hao nước,... nhằm mục tiêu chính là "conservation" (bảo tồn nguồn nước). Đồng thời bản thân Neil MacLeod đã được giới thiệu trong đoạn đầu là một "water conservationist" nên đáp án "Conservation of water" là đáp án chính xác.

Question 49 : Which of the following is TRUE, according to the passage ?

• Money saved from sensible water use helped cover the cost of reservoir construction in Durban.
• Provision of desalinated seawater is the ultimate solution to the world's water problems.
• Over forty percent of Durban's water was wasted through faulty plumbing, leaks and bursts.
• In Durban, treated wastewater is provided free of charge to meet the residents' daily needs.

Câu cuối đoạn thứ hai có đều cập đến ý "broken water pipes, leaky toilets, and faulty plumbing whereby 42 percent of the region's water was simply being wasted." Do đó đáp án "Over forty percent of Durban's water was wasted through faulty plumbing, leaks and bursts" là đáp án chính xác.

Question 50 : What can be inferred from the passage ?

• Water shortages are the most severe in areas with substandard toilet facilities.
• It used to take about half a day to convert wastewater into drinkable water.
• Each Durban household is not allowed to use more than 190 liters of water per day.
• A growth in population normally necessitates a rise in the number of reservoirs.

Qua đoạn thứ hai, ta thấy được Durban là thành phố gặp vấn đề nghiêm trọng nhất về nguồn nước vì "broken water pipes, leaky toilets, and faulty plumbing" (ống nước vỡ, hệ thống cầu tiêu rò rỉ và đường ống không hoàn thiện). Do đó đáp án "Water shortages are the most severe in areas with substandard toilet facilities" (Tình trạng thiếu nước diễn ra nghiêm trọng nhất ở những vùng có cơ sở vật chất tiêu nước kém) là đáp án chính xác.

Đáp án của bạn

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Tiếng Anh trẻ em | Chủ đề: Cooking for parents

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Lời dịch bài hát CUFF IT

Lời dịch bài hát Too Little Too Late

Lời dịch bài hát Inconsolable

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Hãy chọn vip nếu bạn muốn học theo từng kỹ năng, hoặc chọn premium nếu bạn muốn học tất cả., chọn kế hoạch học tập, học theo cấp độ.

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Luyện Thi Chứng Chỉ

Giúp bạn chuẩn bị kiến thức và kỹ năng làm bài để đạt điểm tốt trong kỳ thi TOEIC, IELTS, CAMBRIDGE

Dành Cho Học Sinh

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Chương trình học bổng tiếng Anh VOCA

Đồng hành cùng bạn học việt nam xóa bỏ rào cản anh ngữ, nếu bạn là học sinh, sinh viên.

Đăng ký tham gia VOCA Scholarship để được áp dụng chính sách hỗ trợ học phí

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• Trắc Nghiệm Trực Tuyến
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DÀNH CHO MỌI LỚP 6 ĐẾN 12

connect travel deny return

Mark the letter A, B, C, or D on your answer sheet to indicate the word that differs from the other three in the position of primary stress in each of the following questions.

Đáp án đúng: B

Lời giải của tự học 365.

Giải chi tiết:

A. connect /kəˈnekt/

B. travel /ˈtrævl/

C. deny /dɪˈnaɪ/

D. return /rɪˈtɜːn/

- Những động từ có 2 âm tiết thường có trọng âm rơi vào âm tiết thứ hai.

- Những danh từ, tính từ có 2 âm tiết thường có trọng âm rơi vào âm tiết thứ nhất.

Trọng âm đáp án B rơi vào âm thứ nhất, còn lại là âm thứ hai.

Ý kiến của bạn Hủy

• Phòng tự luyện, thi thử
• Khóa học, tài liệu
• Cách tự học

Câu hỏi liên quan

Mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions.

Harmful environmental factors can the development of certain diseases.

A lot of research in medical science has been to improve human health.

There has been growing public concern about the use of chemicals in food recently.

Last week, we an interesting film about the animal world.

The success of the company in such a market is remarkable.

The higher the cost of living is, .

Mark the letter A, B, C, or D on your answer sheet to indicate the word whose underlined part differs from the other three in pronunciation in each of the following questions.

The dog my father gave me is very lovely.

Peter bought a car as a present for his wife two weeks ago.

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Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .

As Airlines Refund Travelers, Here's How to Get Cash Instead of a Voucher

By Mark Ellwood

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The current coronavirus pandemic has thrown air travel and regular flight schedules in flux. Fearful fliers are canceling long-planned trips as airlines themselves slash daily services by up to 80 percent. The result? Widespread confusion on fliers’ rights, especially when it comes to the thorny question of refunds: cash, credit, or nothing at all. What’s more, there’s little or no end in sight to the confusion. So much so that both the U.S. Department of Transportation and the E.U.'s Transport Commissioner were forced to step in last week and clarify fliers’ legal entitlements to refunds.

While we're encouraging travelers to postpone their trips instead of canceling them outright, there are several reasons why you might need to a true refund. So what exactly are your rights as an American flier right now? We've taken a look at four different scenarios.

You bought a ticket directly from the airline, and the airline canceled your original flight

You are entitled to a full refund, in the original payment method—no exceptions. The airline might offer you an alternative, usually a voucher that is valid only on that carrier. It is legally allowed to make that offer, but you are also entitled to decline and insist instead on a full refund, via the original method of payment. This is a longstanding DOT rule.

But it was murky behavior around refunds—and subsequent outcry from customers—that led the department to reiterate this last week. Carriers like United and JetBlue claimed that the pandemic was such an exceptional circumstance that those long-standard laws did not apply. They tried to argue, instead, that vouchers could substitute for refunds. “The airlines were trying to hold your money hostage, like an interest free loan from you,” says Scott Keyes, founder of Scott’s Cheap Flights . “You can’t pay for your groceries with an airline voucher.”

Any flight that originates or terminates in the U.S. is covered by these regulations from the DOT. The same applies in the E.U., where British Airways and EasyJet were called out for removing a refund option from their websites, instead funneling such requests to call centers—and testing fliers’ resolve via enormous waits. As in the U.S., the EU’s transport commissioner weighed in, restating travelers’ rights to a refund on both inbound and outbound flights. (Though the U.K. has officially exited the European Union, it remains in a transition phase and still has to comply with these rules.) Note, however, that directive EC261, a consumer-friendly E.U. law that guarantees extra compensation for delays, has been temporarily suspended: You won’t earn extra money for cancelations right now, but you’ll receive a 100 percent refund.

One unfortunate exception to this consumer-friendly approach is Canada. The transport authority there, CTA, has effectively sided with the airlines, ruling that in this case a voucher is an acceptable substitute for cash. However, if your booking begins or ends in the U.S, you’re still covered by the DOT’s rules.

You bought a ticket directly from the airline, but you can no longer fly (or don't want to fly)

There is no legal mandate requiring that airlines refund travelers who are suddenly unable to fly, even in a pandemic. However, most carriers have drastically loosened their usual rules and change fees —these often shift daily, so check the airline’s homepage for the current policy. “It really is a moving target, because every time an airline announces a policy that is less than consumer-friendly, the pushback forces the airline to reconsider,” explains AirFareWatchdog co-founder George Hobica.

If you’re unhappy with what the airline offers in return, be patient, says Keyes. After all, if you initiate a cancelation, the airline will likely say you can only get a voucher. But if the airline itself eventually nixes that route, the DOT rules on automatic refunds are triggered. If you’re traveling in early June, for example, it’s very possible the airline could cancel that flight between now and then, but the airlines refund rule will only cover those who are current ticket holders. “There’s no penalty to waiting as long as possible to cancel, but the potential benefit might be a cash refund,” says Keyes.

If your flight is sooner, try reaching out to the airline via Twitter—often the fastest way to connect with customer service when phone lines are swamped. As always, remember that politeness is prime: Ask nicely if it is possible to cancel your ticket, given the circumstances, and anticipate accepting a voucher for the amount you paid and all fees waived. If you’re hoping for something different, and need to discuss options with a representative, consider calling a carrier’s overseas call center to shorten your wait. Most U.S. airlines will operate local customer service in most territories they serve; look for English-speaking operations in Singapore, India, or the U.K., though confirm how much that call might cost you beforehand, of course.

According to Hobica, a credit card might help if an airline refuses to waive certain fees even in the current climate. Some travel-friendly brands, like the American Express Platinum Card , offer reimbursement of change or cancelation fees in case of illness, whether yours or someone in your extended family. If you’re still being charged a fee, you might be able to offset it this way.

You bought a ticket from an online travel agent, like Expedia, Travelocity, or Orbitz

Third-party booking platforms like Expedia or Travelocity add an extra wrinkle. Technically, you purchased your ticket from them, so all refunds or vouchers should come from that agent rather than the airline. Right now, thankfully, such conventions are largely suspended, and most airlines are treating OTA customers much the same as those who bought tickets from them directly. In other words, the policies outlined above should apply.

Remember, though, that the small print still matters, especially if you’re the one initiating the cancelation. If the flight was sold as non-refundable, for instance, the booking platform must seek authorization for the waiver from the airline, so the final verdict on diverging from policy lies with the carrier. If you have questions or disputes, you’ll usually need to contact customer service at the OTA first—try Twitter if hold times are long, rather than starting with the airline.

What to do if an airline still refuses to give you a refund

Remember your rights—and invoke the DOT. Don’t hesitate to file one of those complaints using its form; after all, it was consumer feedback that nudged the department into issuing its reminder last week. “It normally feels like something you do to blow off steam, but [the DOT has] been receiving hundreds of thousands of complaints,” says Keyes. “That’s why they’ve been cracking the whip a little to strike fear into the airlines.”

Steph Koyfman

Alex Erdekian

Laura Walsh

Jamie Spain

If all else fails, consider disputing the charge on your credit card. This delegates the argument from you to a major financial institution, which can then tussle with the airline more effectively than you, a single customer, might be able to.

If you’re faced with a stubborn airline, or a situation where a customer service representative seems unwilling to budge, here’s a script that might help: “Thank you for all the information. I know it must be a stressful time for the airlines right now. However, I did see the notice from the DOT last week, reminding all airlines of their obligations—specifically pointing out the laws around refunds and cancelations. I believe that regulation applies to my circumstances. If you continue to deny that, unfortunately, I’ll have to file a complaint with the DOT about this, while also disputing the charge with my credit card issuer. I would much prefer simply to resolve this now. Can you confirm for one final time that [insert name of airline] will not be refunding all the money I paid for my ticket? If not, I will contact the DOT and my card issuer now.”

And just remember, even if you end up with a full refund, it doesn’t mean you can’t spend it on a different, later flight whenever you’re ready to reschedule your vacation .

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4 Commonly Denied Travel Insurance Claims

Travel Team | Apr 6, 2023

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If you’re submitting a travel insurance claim, it’s because something went wrong during your trip. The last thing you want, to add salt to the wound, is a denied claim. The best way to avoid a denial is to understand what your insurance covers before you even start your trip. If there’s something you want covered but you don’t see it in your plan document, review plan options carefully before making a selection — Seven Corners plans often have a Basic as well as a Choice option, for example — that provide varying levels of protection for you and your trip.

What can cause a claim to be denied? Here are some of the most common reasons and how to avoid them.

Most Commonly Denied Travel Insurance Claims

1. your claim occurs before your effective date..

There are two main types of travel insurance: trip protection and travel medical insurance. Trip protection, because it provides trip cancellation benefits to assist you before you leave on your trip, can start before your departure date. Travel medical insurance, because it’s focused primarily on medical benefits, covers illness and injury that occur during your trip, not before.

With this in mind, it’s important to know when your effective date is. You’ll find this information in your plan document. Claims for events that happen before your effective date will be denied because that event took place before your plan started.

How do you avoid this denied claim? One way is to purchase travel insurance as soon as possible. Seven Corners Trip Protection plan and the optional add-on Cancellation for Any Reason (CFAR) begin the day after we receive the required premium to cover your trip. Other benefits, such as Trip Delay or optional Rental Car Damage, can have different effective dates, so please review your plan document for a full explanation.

If you purchase travel medical insurance, make sure to buy it ahead of time. The earliest your coverage can begin is 12:01 a.m. the day after you buy it but not until you depart from your home country. While your travel medical coverage doesn’t begin until you have left your home country, starting coverage on your departure date means that if you get hurt or sick during a layover in a foreign country, for example, you’ll be protected.

For example, let’s say I leave the United States on August 1 for a vacation to South Africa. I have a connecting flight in Amsterdam and don’t arrive in Cape Town until August 2. I would want my coverage to begin August 1 even though I don’t reach my destination until the following day. This way, I’m protected in case I get sick or hurt during my layover in Amsterdam.

2. The care you received was routine or preventive.

This applies to Seven Corners Travel Medical Insurance plans.

Most travel medical insurance plans are meant for short-term coverage and cover sudden illnesses or injuries only during your travels. It’s expected that your domestic primary health insurance will cover routine checkups and preventive care you receive in your home country.

To avoid having this type of claim denied, check your plan document before you leave. If it says that routine or preventive care services are not covered, get your routine checkup before you leave (usually a good idea anyway, especially if you’ll be traveling for an extended period) or wait until you get home when you can use your primary health coverage.

3. It wasn’t a covered reason.

This reason applies to Seven Corners Trip Protection plans.

Trip protection plans can reimburse your prepaid, nonrefundable trip expenses if you need to cancel or interrupt your trip for covered reasons. If you decide to cancel or interrupt for a reason not listed, such as being nervous about the safety at your destination, your claim will be denied.

One way to avoid having this type of claim denied is to purchase Cancel for Any Reason coverage. This optional add-on benefit allows you to cancel your trip for any reason you wish, not just those reasons covered in your trip protection plan, and still be reimbursed for 75% of your prepaid nonrefundable trip costs.

Interruption for Any Reason (IFAR) coverage works the same way. If you decide to end your trip and come home early, the optional IFAR coverage that you added can reimburse you for 75% of those unused, prepaid, nonrefundable expenses, regardless of why you chose to interrupt your trip.

Another way to avoid this claim is, again, to read the plan document and understand the covered reasons. This way, you’ll know you’re covered before you decide to alter your trip plans. You might even be able to adjust your coverage or choose a different plan before you find out too late that the protection you wanted wasn’t provided.

4. The timely filing limit expired.

This is basically another way of saying you missed the deadline. Most insurance companies have a timely filing limit. If you don’t provide the required documents within the stated time frame, your claim could be denied.

The simple answer to avoiding this type of denied claim: file your claim as soon as possible after an incident. We also recommend you check your plan document, which will tell you how long the filing limit is. Most plans have a 90-day limit.

Support So You Can Travel Smarter

If you review your plan document and start to feel overwhelmed, never fear. Check out our blog with tips for how to read a travel insurance policy or contact our licensed travel insurance agents for more information and an explanation of our plans.

Email [email protected]

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