indian rail tourism and catering corporation

IRCTC - How Does This Indian Railway Catering and Tourism Company Make Money?

Shalini Rath

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by IRCTC.

It can be safe to say, the need for catering services is constant throughout the year. The catering industry provides services to millions of customers worldwide through its variety of channels designed to cater to the customers' needs. Even though event catering is likely the most well-known form of channel, it is not the only one available.

In India, the catering business is tremendously huge and growing. It is not only about weddings and birthdays, but we are talking about the catering services on railways which is also a thing that grabs one's attention.

Nowadays, the Railway catering services are managed by both the government and some private licensed contractors. IRCTC is the largest government-owned catering service in India today.

IRCTC , the short-form of Indian Railways Catering and Tourism Corporation Limited, is a Central Public Sector Enterprise under the Ministry of Railways, Government of India that provides services such as ticketing, catering, and tourism services for the Indian Railways .

The company was founded in 1999 as an extended business of the Indian Railways to look after the catering and hospitality department at railway stations, in general.

In this article, discover all the information about IRCTC, its highlights, startup story, its business and revenue model, challenges faced, and much more.

IRCTC - Company Highlights

IRCTC - About IRCTC - Industry IRCTC - Leadership IRCTC - Startup Story IRCTC - Mission and Vision IRCTC - Name, Tagline, and Logo IRCTC - Business Model IRCTC - Revenue Model IRCTC - Challenges Faced IRCTC - Partnerships and Collaborations IRCTC - Mergers and Acquisitions IRCTC - Social Media Presence IRCTC - Competitors IRCTC - Awards and Achievements IRCTC - Future Plans

IRCTC - About

Termed the Mini Ratna (Category-I), IRCTC comes under the ownership of the Central Public Sector Enterprise under the Ministry of Railways, Government of India. The company was incorporated with the aim to take over all the catering and hospitality services at every station, and train by creating low-cost accommodations, unique tour packages, informational and promotional materials, and global reservation systems for the development of local and international tourism in India.

IRCTC has its main administered office in New Delhi along with ten regional offices situated at Lucknow, Chandigarh, Jaipur, Bhopal, Ahmadabad, Guwahati, Bhubaneswar, Patna, Ernakulam, and Bangalore. The tourism and ticketing offices are located in New Delhi.

IRCTC is mainly involved in the following activities:

• Catering and Hospitality
• E-Ticketing
• Travel and Tourism
• Packaged Drinking Water (Rail Neer)

Currently, IRCTC has its operations located in the following manner,

Fourteen Rail Neer manufacturing plants at

• Nangloi (Delhi)
• Danapur (Bihar)
• Palur (Tamil Nadu)
• Ambernath (Maharashtra)
• Amethi (Uttar Pradesh)
• Parassala (Tamil Nadu)
• Bilaspur (Chhatisgarh)
• Hapur (Uttar Pradesh)
• Sanand (Gujarat)
• Mandideep (Madhya Pradesh)
• Jagiroad (Assam)
• Maneri (Madhya Pradesh)
• Nagpur (Maharashtra)
• Sankrail (Kolkata)

Eleven Base Kitchens setups at

• Mumbai Central

Five Zonal Offices at

• Secundrabad

Additionally, IRCTC also has its services extended globally. They provide hassle-free tour packages to foreign destinations like the USA, Australia, Europe, Russia, Nepal, Macau, China, Hong Kong, Dubai, Singapore, Thailand, Malaysia, and Sri Lanka.

IRCTC - Industry

IRCTC belongs to the Catering and Hospitality industry. It was during the 19th century, that the network of railways began in the country. During that period, traveling was slowly picking up pace as many people started to travel from one part of the country to another, who needed food and drinks for the journey.

Ever since then, the catering and hospitality industry is increasing at a significant rate with the increase in travel by many tourists.

Compared to US$28.9 billion in 2018 , the Indian tourism and hospitality industry expects to generate US$50.9 billion in traveler exports by 2028.

IRCTC - Leadership

IRCTC is headed by Smt. Rajni Hasija. She is the Chairman and MD at IRCTC.

Smt. Rajni Hasija

Smt. Rajni Hasija is a science scholar with an M.Phil from Delhi University. A postgraduate in Human Resource Management and a degree in Law, Smt. Rajni Hasija is the whole-time Director of Tourism & Marketing at IRCTC . Along with this role, she also happens to be the Chairman and Managing Director at IRCTC.

Smt. Hasija has over 29 years of experience in Indian Railways and has also worked in many managerial capacities as well as various public sector undertakings. She played a pioneering role in the creation and growth of the railroads' www.irctc.co.in website for online ticketing facilities.

Smt. Hasija has also successfully completed many time-constrained projects for IRCTC, ranging from planning and executing the dynamic online cum counter ticketing platform for the Commonwealth Games 2010 to international marketing of the Maharajas' Express Luxury Tourist Train.

She was able to pull this off because of her strong technical knowledge, organising and planning skills, and ability to communicate with her peers and team.

IRCTC - Startup Story

The story of IRCTC began in 1999 when the company was incorporated with the aim of the Ministry of Railways. IRCTC was initially entirely owned by the Government of India, but in 2019 it has been listed on the National Stock Exchange, with the Government still maintaining majority ownership. The government owns about 67% of ownership in IRCTC .

IRCTC is the only enterprise that is authorised to supply specific services to the Indian Railways. They are allowed to offer services such as online ticket booking, catering, and selling of packaged drinking water on trains and at railway stations. It was classified as a Mini Ratna public corporation in May 2008, which gave it some monetary independence.

IRCTC - Mission and Vision

Being in the catering and hospitality industry, IRCTC has developed many CSR activities.

They truly believe in doing for the society, for which their CSR vision is, "To be the leading provider of high-quality travel, tourism, and hospitality related services, for a range of customer segments, with consistently high level of customer satisfaction.”

IRCTC - Name, Tagline, and Logo

IRCTC means the Indian Railway Catering and Tourism Corporation Limited. The name rightly tells us the work they do that is providing catering and hospitality services to every railway station across India.

The tagline of IRCTC says, "Lifeline of the nation"

The logo of the IRCTC displays a combination of blue and grey symbols, which means pan-India connectivity of railway networks.

IRCTC - Business Model

IRCTC business is divided into four main services  - hospitality and catering, online ticket booking for flights, trains, and buses, tour packages for both national and international places, and providing packaged drinking water under the label Rail Neer.

Here's an in-depth dig into the business operations of IRCTC:

IRCTC boasts of being one of the largest hospitality and catering companies in the county. The catering business of IRCTC scatters across every passenger train in India, railway stations, and in and around the station premises.

The hospitality and catering business is split into three parts:

Mobile Catering Business

IRCTC oversees all of the Indian Railways' onboard catering operations in more than 460 passenger trains with pantry cars , including the Rajdhani, Shatabdi, Duronto, Gatimaan Express, Mail/Express, and recently introduced Vande Bharat Express, and Tejas Trains.

In all of these trains, the pantry carriages are installed from which they get their onboard catering services.

Other Catering Services (OCS)

Under this service, its business is divided into two categories:

Static Catering Businesses

Under this business, IRCTC has static catering businesses as well. It's amusing to know that IRCTC also indulges in managing Train side vending (TSV) on Mail/Express and Superfast trains that do not have the option of pantry cars.

With the help of TSVs, the onboard merchants take orders from the customers who have been offered with the menu chart. After the prescribed order is confirmed, the food is then picked up by vendors at the designated "meal pick-up places",  and it is then given to the passengers.

Base Kitchens

Another static business of IRCTC is Base Kitchens. The Ministry of Railways upgraded a total of 46 base kitchens with the object of producing high-quality meals for every one of its customers on trains.

These kitchens are in process and will be equipped with modern technology. Furthermore, the Ministry of Railways is soon going to activate CCTC cameras for live streaming in the public domain along with QR code facilities on meal packets.

Besides these two static businesses, IRCTC is also involved in other ancillary business activities. They have Food Plazas, fast food units, cell kitchens, and refreshment rooms.

Other Hospitality Businesses

IRCTC has also introduced other hospitality businesses like:

Executive Lounge

The idea is to provide and cater to the demands of the mid-segment and high-end passengers. It wanted to build a comfortable place inside the railway stations to dining in hygienic surroundings. The company took inspiration from airport lounges, it has already opened eight Executive Lounges in the Railway Stations mainly at the New Delhi (Paharganj Side & Ajmeri Gate side), Agra Cantt, Jaipur, Ahmedabad, Madurai, Sealdah, and Varanasi. Some of the other facilities provided at these lounges are wifi services, reclining sofas to relax, shower facilities, etc.

Retiring Rooms

IRCTC has already established retiring rooms at 19 railway stations. Furthermore, there are many rooms, which are under construction right now. The concept of these rooms is to enhance the accommodation facilities for the travelling passengers.

Rail Yatri Niwas/BNR hotels

At present, there are two Rail Yatri Niwas at New Delhi and Howrah railway stations and two BNR Hotels at Puri, Odisha, and Ranchi, Jharkhand.

E-catering Business

The most recent expansion of IRCTC's catering and hospitality operations is E-Catering. This new business by the company is a combination of technology and cuisine.

With the help of a smartphone application, customers can order food from participating restaurants and food outlets using this internet-based service while riding a train. The passengers' seats or berths are where food is delivered. To enjoy the service, customers have to book in advance.

Online ticket or Internet Ticketing

IRCTC launched its internet ticketing facility in 2002, and ever since then, IRCTC has made the lives of many travellers easy and convenient.

As per data and survey, there have been 15.88 lakh e-tickets booked as of 21st March 2022.

This proves that the company has emerged as one of the largest e-commerce websites not in India but also in Aisa Pacific.

Tourism business

Apart from just catering and hospitality business, IRCTC has put its benchmark in the tourism department as well. The company has played a majestic role in the development of rail tourism in India.

With its website www.irctctourism.com, the company offers a myriad of options Rail based Packages, Hotels, and Railway Retiring Rooms to provide the users with a one-stop solution to all their travel needs.

By 2015, IRCTC started giving tour packages that include flight booking, hotel accommodation, sightseeing, etc. These packages are meant for both national and international trips.

One of the most unique services provided by IRCTC is the Land Packages. These packages are meant for those customers who are interested in visiting temples for darshans, more commonly for teertha darshan.

It also offers air ticketing, and bus ticketing and has now also ventured into cruise bookings targeting both domestic and international markets .

Packaged Drinking Water

Another major business of IRCTC is manufacturing packaged drinking water known as Rail Neer. Rail Neer is the company's own branded packaged drinking water.

Presently, the company has fourteen operational manufacturing plants of Rail Neer. These are located at Nangloi, Danapur, Palur, Ambernath, Amethi, Parassala, Bilaspur, Sanand, Hapur, Mandideep, Nagpur, Jagiroad, Maneri, and Sankrail. In addition to this, the company is planning to set up six other plants to increase the production capacity of 18.40 lakh bottles per day in FY 2021-22.

IRCTC - Revenue Model

IRCTC's most of its earnings are through its internet ticketing facility. The company has reported that a total amount of Rs. 38178.32 crores was collected as ticket fare from the users of E-ticketing during the year 2021-22. It has also been shared by IRCTC that the total number of tickets booked was 4174.49 Lakhs, which is 140% of the previous year.

IRCTC gets 63% from e-ticketing, 22% from the catering business, 8% from Rail Neer, 7% from tourism, and the rest from State teertha.

IRCTC - Challenges Faced

In 2016, there was a case against the IRCTC by the Mumbai police for not maintaining its customers' data. The allegation was that the company was involved in leaking the private data of its 10 million customers.

The company also faced criticism that there were data breaches and exposures, and there are worries that the government may have utilised passenger information to transmit targeted advertisements.

Another challenge faced by IRCTC was during the 2020–2021 Indian farmers' protests. The company was criticised for sending emails without its customer's content.

The email advertised the benefits of government policies to Sikh farmers who are protesting under the subject "PM Modi and his government’s special relationship with Sikhs". Later, it was found that these emails were sent to promote government messages.

IRCTC - Partnerships and Collaborations

Earlier this year, IRCTC announced that it has partnered with Paytm to digitise its ticketing system for customers through its Automatic Ticket Vending Machines (ATVM) installed at every railway station. Its online ticketing system now has QR code digital payment solutions.

On 21 February 2022, IRCTC collaborated with the Bank of Baroda to launch   IRCTC BOB Loyalty Cobranded Credit Card on the RuPay platform.

Previously, it has also collaborated with SBI to come up with a travel credit card called IRCTC Rupay SBI card. The credit card gives access to various benefits like railway lounges, travel offers, rewards, and many other benefits.

IRCTC - Mergers and Acquisitions

As per sources, the Central government is planning to merge the six public sector undertakings (PSUs) by the end of 2023.

The companies which are likely to be merged are Rail Vikas Nigam Limited (RVNL) with Indian Railway Construction Limited (IRCON), RailTel Corporation with Indian Railway Catering and Tourism Corporation (IRCTC), and Braithwaite and Co Limited with Rail India Technical and Economic Services (RITES).

The Ministry of Railways hopes to get better funding and boost the overall value of these PSUs with this merge.

IRCTC - Social Media Presence

The IRCTC does strong advertising and branding on its social media profiles. The company does seem to be quite active on its social media channels by posting various interactive and informative posts regarding its services.

You can follow the company for its latest updates on its Facebook, Twitter, and LinkedIn page.

IRCTC - Competitors

The tourism and hospitality sectors are swarming in the Indian market, which of course, gives rise to tough competition between these companies. IRCTC is not alone in the catering business, many other companies give a tough fight. IRCTC competes with the following companies:

• Interglobe Aviat
• Indian Hotels Co.
• Blue Dart Expres.
• Devyani International Ltd.
• Easy Trip planners Ltd.
• Westlife Development Ltd.
• Sapphire Foods
• TCI Express
• Chalet Hotels
• Restuarant Brand
• Lemon Tree Hotel
• Mahindra Holiday
• Thomas Cook

IRCTC - Awards and Achievements

Throughout its journey, IRCTC has come a long way in receiving many achievements or milestones to take its catering and tourism services to newer heights.

Some of the achievements of IRCTC are:

• IRCTC launched a new e-Ticketing Website & Mobile App for the booking of online Railway Ticket (2020)
• A payment wallet named iMudra provides an easy way to book railway tickets, and pay, send or withdraw money. (launched in 2019)
• Launched the first semi-private Train ''Kashi Mahakaal' inaugurated by Prime Minister Narendra Modi (2020)
• Launched second semi-private train ''Tejas'' between Mumbai and Ahmedabad (2020)
• Launched Tejas Express from Mumbai CST to Karmali, Goa (2017)

IRCTC - Future Plans

IRCTC has shown great results in the stock market. Many experts believe that the company is planning to grow exponentially. It is expected that stocks would grow from Rs 3,000 to Rs 5,000 stock level. As of 2021, the market capitalisation of IRCTC is Rs63,726 crore.

From the looks of this tremendous growth, the future of IRCTC seems bright. It is also assumed that with the rise of internet usage, the company will see a growth in its online ticketing business at a CAGR of 17% in the coming years.

What is the revenue of IRCTC?

The revenue of IRCTC was $300 million as of 2020.

When was IRCTC founded?

IRCTC was founded on 18 February 1905.

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About the company

Indian Railway Catering and Tourism Corporation Limited is engaged in providing online railway tickets, catering services to railways and packaged drinking water at railway stations and trains in India. The Company's segments include Catering, Rail Neer, Internet Ticketing, Tourism and State Teertha. Its catering services include mobile catering services, e-catering services and static catering se rvices. It offers static catering through food plaza, fast food units, refreshment rooms, jan aahar, base kitchens and other facilities at station premises, executive lounge, and retiring rooms and dormitories. Rail Neer is the Company's branded bottled drinking water. It operates approximately 16 Rail Neer plants, with four in-house manufacturing units and 12 under the public-private partnership (PPP) model. Its rail tour packages offer confirmed berths to passengers and all-inclusive services, such as road transportation, accommodation, sightseeing and accidental insurance, among others.

• Revenue in INR (TTM) 40.80bn
• Net income in INR 11.06bn
• Incorporated 1999
• Employees 2.23k
• Location Indian Railway Catering and Tourism Corporation Ltd Statesman House Barakhamba Road, B-148, 11/F DELHI 110001 India IND
• Phone +91 1 123311263
• Fax +91 1 123311259
• Website https://www.irctc.co.in/

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IRCTC – Indian Railway Catering and Tourism Corporation

The Indian Railway Catering and Tourism Corporation (IRCTC) is a business of the Indian Government. They were created in 1997 to help with catering, tourism and online ticketing services for rail journeys. The Indian Railways are the most essential railway network in India. More than 6.5 million people travel by trains on a daily basis, making them the world’s 3rd largest railway network. Due to the immense popularity of this Indian Railway website, it is well recognized as one of the most popular online ticketing agencies in India.

IRCTC is a 100% subsidiary of Indian Railways. It provides catering services at every railway station in India and also has a number of restaurant cars on trains. The IRCTC also provides tourism related services such as hotel reservation, tour packages and bus service from railway stations to tourist places etc.

You may interested in reading Principles of Tour Guiding

The IRCTC is well recognized as an online ticketing agency for Indian Railway. The company has developed the largest e-ticketing system in the world with over 7 million users per month and handles around 15 million transactions per day with a market share of 80%. The Indian Railway Catering and Tourism Corporation is a government-owned company that provides catering and tourism services for Indian Railways. INR 7,000 crores is the annual revenue of the company. It has a wide network with a range of hospitality units, restaurants, bakeries etc.

The Complete Guide to IRCTC’s Functions & How They Work

What are the different functions of irctc.

IRCTC can be used to book Indian trains. It is an online booking portal that ensures that train tickets are booked in time. Indian Railways started using IRCTC in 1999. It was their first attempt to go digital with their operations, which has worked out well for them. Initially, IRCTC was only used to check reservation status of the passenger but has now grown to other functions, including rail ticket reservation and other money-related services like e-wallet and e-ticketing.

You can read Why Tour Guiding is important?

Indian railway ticket booking has become simpler with the introduction of IRCTC. IRCTC is an Indian railway company that provides online train reservation facility for Indian citizens through its website. It also provides live train running information, passenger amenities, schedules and many more services. The company was founded in 1997 as a joint venture between the Indian Railways and General Electric.

How do I Search for a Train Ticket with IRCTC’s Functionalities?

We can search for train tickets by providing the following information:

Train Number, Date of Departure, Date of Arrival, Train Type (AC, Non-AC), Number of Adults, Children and Infants. Apart from that we can also select our preferred language. IRCTC was established in 2007. It is owned by Ministry of Railways. IRCTC is a website used to book Indian trains online. It has four different types of trains viz. AC coaches, Non-AC coaches etc. Here are some other functions it offers- Ticket Booking, Online Quotations for Passengers Information System (PIS) etc.

Read more on Global Indicators

How does IRCTC’s Mobile App, e-ticketing work?

IRCTC is a government-owned company, which offers a variety of services to its customers. One such service is through their Mobile App, e-ticketing. In 2018 IRCTC launched the Mobile App for those who use their service to book tickets. It has been reported that the IRCTC app is now one of the most popular travel apps in India as it simplifies booking and tracking your train travel. In addition, bookings made on the IRCTC app also have a fast check-in process for boarding your train at any station in India.

IRCTC’s Mobile App, e-ticketing works by connecting you with an agent via chat or phone call who would help you through the entire booking process from start to finish so you can have peace of

What is the Track Record of Indian Railways and its Revenue Structure?

The Indian Railways is India’s largest public-sector undertaking. It is the world’s fourth-largest railway system in terms of length and the world’s second-largest employer after the People’s Liberation Army. Indian railways is an enterprise owned by the government of India. It operates both passenger and freight trains across India on 22,000 kilometers (14,000 miles) of track, with 7,172 stations.

The Indian Railways has more than 100,000 employees on its payroll who serve at 260 major stations nationwide. Indian railways earns a profit from a number of areas including freight transport and tourism operations. It has a capacity to spend Rs. 1 lakh crore per year on new investment projects but it needs to spend Rs. 8 lakh crore over five years.

Also read Destination Information Management

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Indian Railway Catering and Tourism Corporation (IRCTC), the hospitality and tourism subsidiary of Indian Railways and a MiniRatna Public Sector Undertaking under the Ministry of Railways, is embarking on an ambitious journey beyond its traditional railway catering services. Known for its significant contribution to enhancing the hospitality services of Indian Railways, IRCTC has consistently received praise from passengers for its operational excellence and high-quality catering services.

With a dedicated team of hospitality professionals and extensive experience in managing complex catering projects, IRCTC is now expanding its horizons to include a wider range of business ventures across the nation. This strategic move not only showcases IRCTC’s versatility but also emphasizes its commitment to promoting its brand and business beyond the railways.

Currently, IRCTC manages catering services for a diverse array of clients, including various Ministries, Government Departments, Autonomous Bodies, Judiciary, and Universities. The company has already established hospitality outlets in nine organizations, including prestigious entities like the Department of Telecommunications in New Delhi, the Calcutta High Court, and the UP Secretariat in Lucknow.

IRCTC Targets Major Expansion in Hospitality Sector

In a bold move to mark its prominence in the catering business, IRCTC has signed Memorandums of Understanding (MoUs) with several government and autonomous bodies. These include notable defense establishments like the Border Security Force, Indian Maritime University in Kolkata, and Cotton University in Guwahati. Moreover, IRCTC is actively working on launching 15 more catering units across the country in the near future, further solidifying its position in the industry.

This expansion plan is part of IRCTC’s broader vision to become a leading brand in Hospitality and Catering nationwide. The company is currently in discussions with various government organizations and industrial houses to set up additional catering units. These efforts are aligned with IRCTC’s goal to offer comprehensive catering solutions that reflect its expertise and commitment to excellence in the hospitality sector.

As IRCTC continues to broaden its scope of operations, it sets a new standard for catering services in India. The company’s endeavor to diversify into non-railway catering business segments not only enhances its service portfolio but also contributes to its vision of becoming a premier hospitality and catering brand in the country. This strategic expansion is poised to reshape the landscape of the hospitality industry in India, offering a blend of quality, innovation, and comprehensive service solutions.

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IRCTC – Indian Railway Catering and Tourism Corporation

The Indian Railway Catering and Tourism Corporation Limited (IRCTC) is a public sector enterprise under the Ministry of Railways, Government of India. IRCTC was established on 27th September 1999 as an apex body of Indian railway to cater and manage hospitality on railway stations and trains to promote Indian tourism at domestic as well as international level.

IRCTC headquarter is situated into the heart of national capital New Delhi . To operate the operations smoothly five zonal offices are working in Delhi, Kolkata, Mumbai, Chennai & Secunderabad.  IRCTC provides complete travel and tourism solutions for the various customer segments and also catering to trains and at stations over the Indian Railway network. It is also called “ Lifeline of the nation “.

IRCTC provides the following range of products and services:

Luxury Tourist Trains

• Exclusive steam and hill charters
• Chartering of special trains and coaches over the Indian Railway network.
• Tour packages – Bharat Darshan – special tourist trains for the budget traveler.
• Hotels – near important railways station all over India.
• Car rentals
• E-ticketing for travel over Indian Railways
• Call centers – for rail and tourism related information.
• Onboard catering on trains all over the Indian Railway network.
• Multi-cuisine food plazas at important railway stations.
• Packaged drinking water – Rail Neer
• Buddhist circuit special train
• Tatkal Scheme facility

With the availability of such wide range of services under one umbrella, IRCTC is, thus, able to offer readymade as well as customized packages to meet the requirement of all segments of the travel and tourism industry.

IRCTC works with Indian Railway and other public and private organizations in the tourism sector, for running of luxury trains over the Indian Railways network. These include Palace on Wheels , Deccan Odyssey , Heritage in Wheels , and Fairy Queen .

Maharaja’s Express is the one of the best luxuries’ tourist train of India . It has redefined royalty, luxury, and comfort. It has been a winner of “ World’s Leading Luxury Train ” by World Travel Awards consecutively for last six years.

Mountain Railway Steam and Diesel Charters

IRCTC offers charters on a number of scenic mountain railway sections, which includes:

• Darjeeling Hill Railway – UNESCO World Heritage railway
• Nilgiri Mountain Railway
• Kalka – Shimla Railway
• Kangra Valley Railway
• The Neral-Matheran Railway

Tourist Cars

IRCTC offers luxury tourist cars for the smaller group. These tourist cars are air-conditioned cars with kitchenettes and modern comforts providing the luxury of a hotel on wheels.

Train and Coach Charters

IRCTC organizes train and rail coach charters for the convenience of tourists traveling in large groups. IRCTC provides three type of charter. These are following as:

• Train Charter
• Coach Charter
• Saloon Charter

Travelers/tourists can also book a charter train or a coach according to their demands and requirement.

Tour Package

IRCTC provides tour packages , covering a variety of tourist interests and requirements. These packages are all-inclusive, including rail travel, road travel, and hotel accommodation , sightseeing as well as onboard and off-board hospitality.

IRCTC provides domestic tour packages as well as international tour packages to the tourist. IRCTC provide best deals in international holiday packages for Thailand, Dubai, Sri Lanka, Hong Kong, China, and Australia.

IRCTC provides the domestic spiritual tourism packages for Tirupati, Shirdi or Mata Vaishno Devi. IRCTC also provide adventure tourism packages of Blue mountains of North East, Sand-dunes of Rajasthan, Hamlets of Ladakh, and wonders of Himalayas.

Bharat Darshan

There are special tourist trains for the economy traveler, which have customized itineraries covering places of cultural, historical, and religious interest. Village on Wheels train is operated for Bharat Darshan tour packages.

The Bharat Darshan tour package costs Rs 500 per person per day, and includes travel by train in second class sleeper coaches, along with the following:

• Hall accommodation at places of night stay/morning freshening up.
• Vegetarian meals
• Tourist buses for sightseeing
• Guides and tour escorts
• Security at each coach
• A railway staff on the train as train superintendent

IRCTC operates several tourist toy trains . These trains are small in size and have a small carrying capacity. Toy trains are also called slow motion trains . The speed of these trains are slow and give a lifelong experience of the journey. Tourist can enjoy the scenic beauty of surrounding during their journey.

IRCTC operates these trains mainly in the hilly area. Kalka-Shimla Railway , Nilgiri Mountain Railway are examples of toy trains.

Buddhist Circuit Special Train

IRCTC operated a train for the Buddhist Circuit keeping in mind the profile of Buddhist tourists. This train covered all the holy places of Buddhism, and all the places related to Lord Buddha such as Bodh Gaya, Sarnath, Kushinagar, Lumbini, Shravasti, Rajgir, Nalanda etc.

Onboard and off-board services comprising of catering, housekeeping, hotel accommodation, road transport , sightseeing, tourist guides, security, and medical facilities are included in the tour package.

Buddhist circuit train won the National Tourism Award in Feb. 2009.

Tatkal Scheme

The tatkal scheme is operated by IRCTC. The Tatkal or immediate booking scheme opens at 8 a.m. five days before the actual date of journey excluding the date of journey. For example, if a train is leaving on the sixth day of the month, the tatkal booking will start at 8 a.m. on the first day of the month. No proof of the identity id required for reservation under the tatkal scheme neither at the time of booking nor during the journey.

The Indian Railway has a tatkal quota in each train in 2A, 3A, AC chair car, and sleeper classes. Under this scheme, passengers are required to pay full fare from the starting point till the end destination, even if they board or get off the train at any in-between station on the route plus the tatkal charges as applicable.

Circular Journey Tickets

Indian Railway Catering and Tourism Corporation (IRCTC) provides the facility of booking circular journey tickets for pilgrimage or sightseen trip to many destinations. These tickets offer unique travel flexibility, as they are issued for all journeys (other than regular routes), which begin and complete at the same station.

Circular journey tickets can be purchased for all classes of travel. A maximum of eight break journeys is admissible on these tickets. Standard circular journey tickets are also offered by the zonal railways. These cover popular destinations for the convenience of tourists.

The details of route, fare etc. for these tickets can be obtained from the nominated station in each zone railway or from online portal of IRCTC.

Air Ticketing

IRCTC also provide air ticket booking facilities for the tourist and travelers. Tourist and travelers also book air ticket of domestic as well as international travel through IRCTC online portal. It is an authorized agency to book LTC tickets.

Travelers also book air travel ticket through IRCTC Air Mobile App. This app is available on google play store and it is only available for Android users.

IRCTC’s tourism portal is the fast growing a one-stop travel shop and meets all the travel & tourism needs of a tourist. Online booking of tour packages, hotels and Car Rental across the country is becoming increasingly popular through this portal. IRCTC’s tourism portal also wins the National Tourism Award .

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IRCTC introduces ‘Economy Meals’ at just INR 20 at 100 railway stations!

Times of India TIMESOFINDIA.COM / Updated : Apr 27, 2024, 16:42 IST

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IRCTC's 'Economy Meals' initiative offers affordable meal choices at select railway stations, enhancing passenger experience. With options priced at INR 20 and INR 50, passengers can enjoy budget-friendly and hygienic meals during … Read more

IRCTC's 'Economy Meals' initiative offers affordable meal choices at select railway stations, enhancing passenger experience. With options priced at INR 20 and INR 50, passengers can enjoy budget-friendly and hygienic meals during peak travel seasons. Read less

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IRCTC's 'Economy Meals' initiative offers affordable meal choices at select railway stations, enhancing passenger experience. With options priced at INR 20 and INR 50, passengers can enjoy budget-frie...

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Indian Railway Catering & Tourism Corporation share price

Indian Railway Catering & Tourism Corporation is trading 1.62 % upper at Rs 1,044.15 as compared to its last closing price. Indian Railway Catering & Tourism Corporation has been trading in the price range of 1,058.85 & 1,027.00 . Indian Railway Catering & Tourism Corporation has given 15.81 % in this year & 3.51 % in the last 5 days.

The company posted a net profit of 300.00 Crores in its last quarter.

Listed peers of Indian Railway Catering & Tourism Corporation include Indian Railway Catering & Tourism Corporation ( 1.62 %) , Thomas Cook India ( -3.33 %) , Easy Trip Planners ( 1.10 %) etc .

Indian Railway Catering & Tourism Corporation has a 62.40 % promoter holding & 37.60 % public holding . The Mutual Fund holding in Indian Railway Catering & Tourism Corporation was at 9.60 % in 31 Mar 2024 . The MF holding has increased from the last quarter. The FII holding in Indian Railway Catering & Tourism Corporation was at 8.08 % in 31 Mar 2024 . The FII holding has increased from the last quarter.

Indian Railway Catering & Tourism Corporation share price range

Indian railway catering & tourism corporation share key metrics, indian railway catering & tourism corporation stock analysis.

• 37 % Balanced risk

Technical Trends

Long term considers price movement over the last 6 months, short term considers price movement over the last 1-2 weeks.

• Moderately Bearish
• Moderately Bullish

Insight: Trends unavailable at the moment.

Indian Railway Catering & Tourism Corporation share price news

Meals on wheels: irctc sets up 'affordable meal counters' for summer travellers, prices as low as ₹20; check details…, buy or sell: ruchit jain of 5paisa recommends buying century textiles and irctc today, holi 2024: indian railways to run 15 holi special trains; check route, schedule and other details here, irctc joins hands with swiggy for pre-ordered meal delivery; service to be available at 4 railway stations. details here, irctc down 4% in february after rising 10% in january; prabhudas lilladher sees another 13% potential downside, indian railway catering & tourism corporation financials.

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Indian Railway Catering & Tourism Corporation forecast

Indian railway catering & tourism corporation technical, indian railway catering & tourism corporation futures and options, share price, open interest.

• Open 1,038.05
• High 1,068.80
• Low 1,033.95
• Prev Close 1,036.45
• Contracts Traded 8.19 K
• Turnover in (Rs Lakhs) 75.46 K

Indian Railway Catering & Tourism Corporation Shareholding

Shareholding pattern, quant teck fund regular growth, quant quantamental fund regular growth, motilal oswal s&p bse quality index fund regular growth, aditya birla sun life transportation and logistics fund regular growth, quant dynamic asset allocation fund regular growth, indian railway catering & tourism corporation corporate actions.

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Indian railway catering & tourism corporation company profile, about indian railway catering & tourism corporation.

• Industry Personal Services
• ISIN INE335Y01020
• BSE Code 542830
• NSE Code IRCTC

Indian Railway Catering and Tourism Corporation Limited is engaged in providing online railway tickets, catering services to railways and packaged drinking water at railway stations and trains in India. The Company's segments include Catering, Rail Neer, Internet Ticketing, Tourism and State Teertha. Its catering services include mobile catering services, e-catering services and static catering services. It offers static catering through food plaza, fast food units, refreshment rooms, jan aahar, base kitchens and other facilities at station premises, executive lounge, and retiring rooms and dormitories. Rail Neer is the Company's branded bottled drinking water. It operates approximately 16 Rail Neer plants, with four in-house manufacturing units and 12 under the public-private partnership (PPP) model. Its rail tour packages offer confirmed berths to passengers and all-inclusive services, such as road transportation, accommodation, sightseeing and accidental insurance, among others.

Indian Railway Catering & Tourism Corporation Management

• Sanjay Jain Chairman of the Board, Managing Director, Additional Director
• Ajit Kumar Chief Financial Officer, Director - Finance, Executive Director
• Suman Kalra Compliance Officer, Company Secretary
• Rajesh Rana Chief Risk Officer, General Manager - Quality Projects & Corporate Co-ordination
• Zafar Azam Group General Manager - East Zone
• P. Rajalingam Basu Group General Manager - South Zone
• Pradeep Dhiman General Manager - Tourism
• Rashmi Gautam Group General Manager - Mobile Catering Services
• Rahul Himalian Group General Manager - West Zone, OSD/Tourism
• Gaisingam Kabui Group General Manager - Finance

FAQs about Indian Railway Catering & Tourism Corporation share price

Indian Railway Catering & Tourism Corporation is trading at 1044.15 as on Fri Apr 26 2024 10:22:51 . This is 1.62 % upper as compared to its previous closing price of 1027.50 .

The market capitalization of Indian Railway Catering & Tourism Corporation is 83532.00 Cr as on Fri Apr 26 2024 10:22:51 .

The 52 wk high for Indian Railway Catering & Tourism Corporation is 1068.65 whereas the 52 wk low is 597.90

Indian Railway Catering & Tourism Corporation can be analyzed on the following key metrics -

• TTM P/E: 64.23
• Sector P/E: -
• Dividend Yield: 0.44 %
• D/E ratio: -

Indian Railway Catering & Tourism Corporation reported a net profit of 1005.88 Cr in 2023 .

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Indian Railways introduces ‘Economy Meals’ at Rs 20 for general passengers

V IJAYAWADA: To provide quality, affordable and hygienic meals to rail passengers, Indian Railways in collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC) has introduced the concept of ‘Economy Meals’.

Anticipating the surge in passenger traffic during summer, rail passengers, particularly for those travelling in general coaches, are provided with two types of meals at an affordable cost. These meal counters are now operational at over 100 stations across Indian Railways.

On South Central Railway, economy meals are being served at 23 counters in 12 railway stations. These stations include Hyderabad, Vijayawada, Renigunta, Guntakal, Tirupati, Rajahmundry, Vikarabad, Pakala, Dhone, Nandyal, Purna and Aurangabad railway stations.

Over Vijayawada Division, the meals are being sold at Vijayawada and Rajahmundry Station Refreshment Rooms and Jan Ahaar units.

The initiative offers a two-pronged approach. One can avail Economy Meals, which is priced at Rs 20, providing a satisfying and affordable for passengers on the go. If one seeks a lighter bite, one can opt for Snack Meals priced at Rs 50.

Vijayawada DRM Narendra A Patil said these meals are available at counters conveniently located near general second-class (GS) coaches on platforms. He said that the initiative aims to cater to passengers’ dietary needs while ensuring convenience and affordability during their journey.

Earlier, this service was successfully piloted at about 51 stations last year across Indian Railways.

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Moscow extends a warm welcome to Indian travellers with enhanced infrastructure and hidden gems

Russia actively promoting moscow as a tourist destination for indian travellers, improving infrastructure and visa process..

Russia is making an active bid to attract Indian travellers to visit Moscow -- a huge megalopolis and the historical, political and spiritual heart of the Russian Federation. The Moscow City Tourism Committee is promoting the city not only as a cultural capital but also as a business hub as it plans to onboard trade partners, tourists and vacationers. Moscow has also strengthened cooperation with the tourism sectors of allied nations, hosting familiarization tours for delegates and arranging business trips to showcase the city's tourism potential.

To accommodate visitors, Moscow is improving its infrastructure: signs are now available in English and Chinese, all announcements on public transport are repeated in English, and hotels are also adapting to cater to the needs of guests from various countries and ensure a comfortable stay. "We are still on our way to restore the flow of Indian tourists in Moscow like it used to be before the pandemic," said Bulat Nurmukhanov, Head of International Cooperation Division of Moscow City Tourism Committee.

Bulat further said that before the pandemic, there was a steady growth of 12-15 per cent on a year-on-year basis. In the first half of the year, Moscow received about 20,000 Indians, compared to the same period a year ago, it is about 56 per cent higher. In a bid to make Moscow a must-visit destination, the committee is actively working on improving the infrastructure for international travellers. Moscow is spearheading the development of innovative standards in catering to the needs of foreign travellers.

Tourists arriving in the capital can stay in hotels of various price segments. They can savour traditional Russian cuisine, and can also indulge in a diverse culinary experience, with options ranging from authentic Indian delicacies to continental dishes prepared to the highest standards. In 2022, the number of foreign tourists who visited Moscow increased by 6.3 per cent compared to 2021, reaching a total of 1.7 million.

Travelling to Moscow has now become easier as tourists from India and 54 other countries can apply for an electronic visa to enter Russia from August 1, 2023. The impact of e-visa rollout would be available by October this year after the quarterly data from the Russian border control agencies is analysed, Bulat said.

Moreover, the Russian government is planning to come out with a virtual 'Foreign Tourist Card' that will enable cashless payments for various services. "The idea behind this card is, a person back home in India can remotely apply for this card and then he/she can transfer money from the personal bank account to this bank account," Bulat added.

Meanwhile, sources in the Indian Embassy in Moscow told reporters that the Indian tourism ministry as well as the governments of Goa and Kerala are slated to participate in roundtable discussions this month. There are also plans to engage social media influencers to improve the inward traffic to India. Before the pandemic, around 3 lakh Russian tourists visited India annually. The numbers are down to around 80,000-90,000 of late.

To facilitate easy visitor movement across the city, there is "Discover Moscow" -- a navigation and travel web portal about Moscow and "RUSSPASS travel service" -- a digital platform designed for planning trips across Russia. The Discover Moscow portal features descriptions of over 1,200 architectural landmarks in Moscow. The site provides news, digests with festival and event information and curated lists of exhibition venues.

By availing the RUSSPASS travel service, tourists can access all essential information for a trip to Moscow on the site, including visa and currency matters, accommodation and transportation options in the capital. The site also offers a trip builder feature, allowing tourists to select pre-designed city routes or create their own itinerary from their favourite locations. There are versions of the site in Russian, English, Spanish and Arabic.

On the cultural scene, Moscow boasts 10,000 cultural venues including theaters, museums, libraries, parks, cinemas, concert halls, and more. In the last decade, around 900 parks and green spaces have been renovated.

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Russia tour package from India

                    The Russian Federation is the largest of the 21 republics that make up the Commonwealth of Independent States. It occupies most of Eastern Europe and north Asia, stretching from the Baltic Sea in the west to the Pacific Ocean in the east, and from the Arctic Ocean in the north to the Black Sea and the Caucasus in the south. It is bordered by Norway and Finland in the northwest, Estonia, Latvia, Belarus, Ukraine, Poland, and Lithuania in the west; Georgia and Azerbaijan in the southwest; and Kazakhstan, Mongolia, China, and North Korea along the southern border.  

        Russia tour package from India Contents [ hide ]

  how to visit russia.

DISCOVER RUSSIA EX CHENNAI

Duration:5 Nights/6 Days Package Code:SMO33 

Origin: Chennai  Destination: Russia Upcoming Date Of Journey:12-MAR-23

Inclusions: Road Transport Bus  Hotel  Meal

Starting from

₹ 97100        BOOK NOW               

places to visit in Russia-    Russia (Moscow – St. Petersburg)

Note: Above itinerary is only a proposed / indicative holiday outline, IRCTC/Local tour operator reserves the right to change as per the operational feasibility.

                  Visit to all the sightseeing place is subject to time availability.

               IRCTC will not be responsible for any natural or social calamities.

Package Details-

Flight details :-.

                                *For booking of Infants (0-2 Years),

Please contact IRCTC office at the time of booking.

Package Inclusions:

• Return Airport transfers.
• 2 nights' accommodation in Moscow.
• 3 nights' accommodation in St. Petersburg.
• Breakfast, Lunch & Dinners will be provided as per itinerary.
• 01 litre Water Bottle per Person per Day.
• AC 2x2 deluxe buses with comfortable seats.
• SAPSAN Train Ticket (Moscow-St. Petersburg-Moscow).
• One professional and friendly English speaking tour guide.
• Russia Visa Invitation & VISA Stamping Fee Ex Chennai.
• Travel Insurance (up to the 60 years).
• Services of IRCTC Tour Manager Ex Chennai.
• All taxes including GST.
• Mandatory Tips of 03 USD or equivalent Russian currency per day per person to be paid directly during the tour

Sightseeing:-

Visa requirement For Russia:-

• Photo - 35 x 40 mm in size, white background, 80 % face , matt finish, without spectacles..
• Original passport with minimum 6 month validity from the date of return.

Package Excludes:

• Any increase in Airfare.
• Any increase in Airport Taxes, Fuel Surcharge, Visa fee.
• Meals are pre set and a choice of menu is not available.
• Any room service / Minibar shall be chargeable.
• All kind of tips to drivers, guides, representative, Fuel Surcharge, etc.
• Any increase in rate of exchange leading to an increase in surface transportation and land arrangements which may come into effect prior to departure. The tour price is subject to increase without notice if this rate changes substantially prior to departure.
• Any expenses of personal nature such as laundry expenses, wines, mineral water, food and drinks not in the regular menus provided by us.
• Anything not included in the inclusions.
• All arrangements made by IRCTC are in the capacity of an agent, we will not be responsible for any kind of emergency such as landslide, strike, curfew, accidents, injuries, delayed or cancelled flights, etc.

For Booking & Contact :-

Chennai - IRCTC

7A, The Rain Tree Place,

No.9, McNichols Road, Chetpet

Chennai- 600031

Phone No - 044-28362430

Muthu - 9003140718

Cowthaman - 9840902918

Thigarajan - 9003024169

Ravindran - 9840902916

Alagarsamy - 9840902919

E-mail: [email protected], [email protected], [email protected], [email protected]

IRCTC - Tourism Information and Facilitation Centre

Chennai Central Railway Station: 09003140681.

Madurai office: - John Artember Bosco - 09840902915 / 9003140714

Coimbatore office: - 09003140655

• Kindly ensure that your passport is valid for minimum 6 months beyond the stay, ECNR/POE formalities completed, etc.
• Two passport size photographs and copy of passport & pan card in full duly signed by the customer need to be submitted to IRCTC within three days of the booking.
• Above rates are subject to availability.
• Cancellation charges as per company policy.
• Room categories in all packages are the base category rooms unless stated otherwise.
• Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided.
• Please reach the airport 3 hours before the departure of the flight. IRCTC will not responsible for missing of flights by the guest.
• In flight food and beverages are on chargeable basis.
• Kindly reconfirm the departure terminal and the flight schedule from the airline before leaving for the airport.
• Web check in is not possible in our group packages.
• Transfers and Sightseeing tours are on SIC (seat in coach) / shared basis by A/C vehicle.
• Arrival / departure transfers & sightseeing tours shall be provided as per schedule.
• However this may require you to wait at the airport for short duration until all the guests arriving at that time exit the airport.
• The request for an adjacent or an adjoining room will be on subject to availability.
• It is mandatory to carry the age proof of children (02 to 11 years) and infant (below 02 years) as well along with other travel documents. Child above than 11 years shall be considered for an adult cost.
• In airline no seat is provided to Infant.
• Room allocation (Twin bed / Double bed) is at the discretion of the hotel. The check in and check out time of the hotel is 12 to 12 noon. Numbers of meals are always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival.
• In hotels for an extra Adult / Child either Rollaway bed or mattress shall be provided.
• For early check in and late check out the payment is to be settled directly by the guest.
• Hotel has the right to claim the damages incurred by any of the guest.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• The airfares and taxes are calculated as on a mentioned date and any increase in the Taxes or airfares will be borne by the customer.
• For any change in Flight Timings/diversions, Flight cancellation from the airline IRCTC will not be responsible and if it further affects the Sightseeing/Itinerary client need to accommodate accordingly.
• Cost of additional services availed by the guest which are not part of our package inclusions are to be settled directly at the hotel.
• Buffet/Fixed meal will be provided at fixed venue decided by the hotel.
• You are kindly requested to check the perfect buffet timings at the time of check in at the hotel. Once the buffet time is over the hotel might ask you to pay for your meals.
• IRCTC request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews.
• Package cost is calculated on lowest class Air Fare. Any increase in air fare or airport taxes has to be borne by the client.
• Any Itinerary posted on the website is only a proposed holiday outline.
• In case there is any change in price the same will be communicated to yourself and only after your confirmation, we will proceed further.
• There will be no refund for un-utilized services.
• The package Price is subject to change without prior notice.
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention.
• Passenger should get full briefing about the tour from IRCTC before/after the booking to avoid any confusion.
• IRCTC is not liable for personnel expenses, boating, porterage, theft, accidents etc.
• Any other terms and conditions applied as may be decided by IRCTC at any point of time.

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