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Is a travel agent worth it the pros and cons.

Travel experts agree there are several advantages to hiring a vacation planner.

The Pros & Cons of Using a Travel Agent

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A travel agent can save you money and time.

Need to pivot your trip plans but don't want to deal with the extra time, money and hassle of rebooking flights and accommodations on your own? That's just one area where a knowledgeable travel agent (also commonly known as a travel advisor) can help. Read on to discover the other benefits – as well as the downsides – of using a travel agent, so you can confidently decide whether or not a travel agent is worth it for your next trip.

The Pros of Using a Travel Agent

Travel agents can save you money – and get you other perks.

"In some cases, you'll actually get a better  deal by working with a travel agent," says Jackie Steele, travel expert at MagicGuides . "This could be in the form of a cruise onboard credit (free spending money to use on the ship), access to special agency/group rates, or even just learning about a discount you qualify for but weren't aware of." The best agents will even keep an eye on new discounts as they're announced and apply them to your trip even after you've booked, he notes.

Travel agents handle all the details

Hotel room? Booked. Dinner reservations? Made. Tour tickets? Ready to go. A travel agent handles every detail of your vacation itinerary. "The traveler still gets to be involved in the fun part of dreaming up ideas and providing their travel wishes, while we take and perfect them," says Jessica Parker, founder of Trip Whisperer .

Molly McShea, owner and travel advisor at McShea Travel , points out that travel agents can also help with timing logistics. "Travel agents know how many days should be spent in each destination, which tours go together, and how many things you should do in a day," she says, adding that crafting an itinerary can be challenging if it's not something you regularly do. Additionally, travel agents can help you choose the best time to visit your preferred destination(s) based on seasonality and your budget, and sift through travel insurance policies to find the best option for your needs.

Travel agents can provide local expertise

"A travel advisor's industry connections and relationships provide added value to their clients," says Valerie Edman, a luxury travel advisor and agency owner at Cultured Travel LLC. She says when working with a travel agent, travelers gain access to a global network of connections including:

• In-destination specialists who work exclusively with travel advisors and can connect travelers with unique, off-the-beaten-path experiences they wouldn't otherwise know about
• Exclusive experiences not available to the general public

You'll avoid surprise fees

When deciding if a travel agent is worth it for you, remember this: A reputable agent can guarantee you won't encounter any surprise fees on accommodations and activities once your trip is booked.

You'll have someone to troubleshoot unexpected travel issues

A travel advisor is essentially your personal vacation concierge. "Because they've been around for so long, agents really know what to look for," says Christopher Elliott , a consumer advocate and journalist. "Travel agents are among the first to know about flight cancellations and delays , making it easy for them to rebook itineraries right away." 

The Cons of Using a Travel Agent

It might not be your cheapest option.

There are some instances when it makes more sense to plan your own trip. "If you're planning a quick flight from New York City to Los Angeles, it's easy enough to book it yourself online directly or through a third-party booking site," says Elliott. "If you're planning a once-in-a-lifetime trip or bucket list honeymoon , that's when you call the experts."

You'll have less flexibility in your itinerary

The upside of working with a travel agent is having someone plan an epic vacation for you based on industry knowledge and local expertise. But this can also be a downside in the event you discover an activity you'd like to do or a restaurant you'd like to try that isn't on your pre-planned itinerary. If you alter your plans, you risk losing money; plus, the time it takes for you and your travel agent to coordinate your change of plans may not be worth the hassle.

You still have to do some research

It's important to find an agent you can trust, which means you still have to do some of the vacation planning. For this part, Parker recommends picking up the phone. "Lots of people avoid or don't pick up the phone as much anymore," she says. "That's where you get the high-touch service, tone of voice, excitement or concerns to manage." She advises to look for the following red flags:

• No fees: " Travel advisors are charging planning fees more now or increasing them, so the client knows more confidently than ever, we work for them, not the suppliers with the best commissions," Parker explains. "There are a lot of things that are non-commissionable and the advisor's time and expertise shouldn't be given away for free, either. That's the best way to show an advisor takes their business seriously."
• Limited options: If you work with someone who is inexperienced or has an incentive to book you with a certain supplier, they may not be prioritizing your best interests. "It's important to check if they are with a larger consortia, accreditations and network, typically listed on their website and signatures," says Parker. "That level of mindshare doesn't come with a lone advisor unless they have many, many years of experience."
• Slow response times: If communication is delayed, that's a sign they may be too busy to plan your trip – but again, this is something you can avoid by having the right conversations early on.

Edman suggestes starting your search with the American Society of Travel Advisors . "ASTA-verified travel advisors are committed to the highest industry standards and have verifiable industry knowledge so consumers can feel confident in working with them," she says.

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The Pros and Cons of Booking Through Online Travel Agencies

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You’re likely already familiar with online travel agencies, even if you don’t travel often. These companies — such as Priceline , Expedia and Orbitz — act as intermediaries between you and a travel provider.

Booking your travel through an OTA can be a good idea in some circumstances, but you’ll want to be wary of its pitfalls. Let’s take a look at the pros and cons of online travel agencies, so you’ll know what to use to book your next vacation.

Pros of booking through online travel agencies

There are certainly advantages booking through online travel agencies, though you’ll find different experiences whether you’re using public OTAs — such as Kayak — or private ones like those offered by your card issuer, such as the Chase's travel portal .

✅ It may be cheaper

When searching for flights online, you may see different prices for the same routes that vary across websites. Although it may be a result of fare type — for example, some search results may not clarify that a fare is basic economy rather than main cabin or economy — other times, the difference comes down to competition for your business.

Online travel services will often offer slightly lower prices on flights in an effort to entice you as a customer. This is true for both hotels and airlines.

» Learn more: Best credit cards for online travel-booking websites

✅ It can earn you more rewards

Have you ever heard of shopping portals ? By logging into a shopping portal, you can earn rewards for purchases made with many online merchants. Some hotel chains, such as Hilton , Marriott and IHG , can be accessed through shopping portals while still booking directly on the hotel website. In this way, you can earn rewards with the hotel directly as well as with the shopping portal.

The same isn’t true for shopping portals and most airline sites. However, many public online travel agencies are accessible through shopping portals, which can then earn you rewards for airfare bookings. By opting to book in this way, you’ll be able to earn points or cash-back rewards through the shopping portal that you’d otherwise miss.

Some card issuers will also reward you heavily when using their online travel services. Clear examples of this can be seen with Capital One and Chase. With the Capital One Venture X Rewards Credit Card , for example, you’ll get 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel .

The Chase Sapphire Reserve® is similar. With this card, you can get 10 Ultimate Rewards® points per dollar spent on hotels and rental cars booked through Chase's portal.

While these numbers are high, it’s important to remember that there are trade-offs when booking through an OTA rather than directly with a hotel or airline. We’ll get into that a little later.

Online travel agencies offered by your card issuer may not feature the same prices as booking directly; you’ll want to compare these before committing to a purchase.

Some card issuers will go so far as to give your points more value when redeeming through their online travel agencies.

This is true with the Chase Sapphire Preferred® Card . When redeeming points on Chase's travel portal, you’ll get 1.25 cents in value per point rather than 1 cent elsewhere.

» Learn more: How much are your airline miles and hotel points worth this year?

Cons of booking through online travel agencies

There are several downsides when it comes to using online travel services for booking travel. It mainly comes down to the fact that travel providers prefer that you book directly with them — and offer more perks to woo your business.

❌ It can be harder to change a booking

Ever needed to change a flight after it's booked? No matter the reason, attempting to alter or otherwise cancel a flight can be a hassle — especially if you’ve booked through a third party.

Generally speaking, rather than offering you direct assistance, both hotels and airlines will recommend you contact the online travel agency you’ve booked with in order to make any changes.

While you may be able to make changes or get refunds with the travel agency, airlines and hotels can — and will — offer much more flexibility when you’ve booked with them directly. You may also be subject to additional fees charged by the online travel agency, which can erase any savings you’ve received.

❌ You may not receive elite benefits

This is the real kicker for anyone wanting elite status. Although airlines will almost always recognize your elite status and allow you to earn miles even for bookings made through an online travel agency, hotels and rental car companies will not.

This is especially important for hotel chains. Earning elite status with hotels generally relies on elite night credits. Although these can be earned in a variety of ways — including having complimentary status by holding certain credit cards — the main method of acquiring elite night credits is by spending nights in hotels. Rooms booked through an online travel agency do not count toward elite status as elite night credits.

Additionally, you will not receive any of the benefits of your existing elite status if your booking is through a third party. This can mean the loss of perks such as room upgrades, complimentary breakfast and even free Wi-Fi.

» Learn more: The best airline and hotel rewards loyalty programs this year

❌ It may be more expensive

Did you know that many hotel chains have best price guarantees? Hyatt, Hilton, Marriott and IHG all have a guarantee that’ll give you either points or a discount if you find a better rate elsewhere.

These guarantees are generous; Hilton, for example, will match the rate and then discount it by a further 25%.

Although you’ll need to file claims for these guarantees and they face limitations — such as a 24-hour window from when you made the booking — you can save a lot of money on your stay if your request is approved.

Online travel agencies can be hit or miss

There are two sides to every coin and this is no different, as there are several benefits and limitations of online travel services. Depending on your needs and loyalty program status, you’ll want to choose whether to book directly with a travel provider or rely on OTAs to do the job for you.

Booking travel through credit card portals from issuers like Chase and Capital One can earn you big rewards. But if you anticipate altering your travel plans or aim to earn elite status instead, booking directly is the way to go.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

THE JOURNAL

Travel Advisor Resources

Is Being a Travel Agent Worth It? Fora Discusses the Pros & Cons

The Modern Travel Agency

Fora Travel

https://www.foratravel.com/the-journal/is-being-a-travel-agent-worth-it

Fora Advisor Gaya Vinay

Is being a travel agent worth it? We’re breaking down all the pros and cons of being a travel agent.

First, what does a travel agent do exactly?

Fora Advisor Fallon Alexandria

What does a travel agent do ? Travel agents — or travel advisors, they're different words for the same role — earn money by selling and booking trips for clients. Travel agents can book hotels, cruise lines, itineraries, travel experiences, rental cars, travel insurance and more. (Learn about some types of bookings you can make for clients as an advisor ).

We’re biased, but we think it’s one of the best jobs in the travel industry . 

Do people still use travel agents to book their travel? What’s the demand like?

Many people don’t realize that travel agents even exist still — much less that it’s a booming part of the travel industry! In 2023, it was an $865.5 billion industry, and it’s expected to grow to $905.89 billion in 2024 .

Here’s a quick history lesson: the first recorded travel agency was launched in 1841 by Thomas Cook . There have been a few advancements since then (hello, modern technology), but the general concept remains relatively the same: agents plan and book trips.

Rapid adoption of the internet in the 90s and online travel agencies (sites that you can book your travel online) gained popularity. But the services provided by online booking sites lack the personal connection that an actual person can provide. At Fora, we’re spearheading the emergence of the modern travel advisor, bringing personalized service back to trip planning. Read more about the benefits of booking with a travel advisor .

How do travel agents make money?

Fora Advisor Rabia Malik

Travel agents make money by booking trips. It is mostly a commission-based industry (meaning that hotels and other travel partners will pay you when you book with them), but advisors also earn money from planning and service fees. Learn more about how travel agents get paid .

How do you become a travel agent?

If you have a passion for travel and connecting with others, becoming a travel agent could be the perfect career option for you. You can spend your days researching and planning travel, helping your clients to make extra-special memories from their vacations.

Our guide on how to become a travel agent offers an in-depth breakdown of the process. But the short version is that you’ll want to find a host agency (an umbrella organization like Fora that gives you the tools you need as a travel advisor) and then participate in comprehensive training to learn the in’s and out’s of the role. From there, you’ll work to build your book of business as a travel advisor over time.

Is being a travel agent worth it? Breaking down the pros

Fora Advisor Kerry Boyd

Is being a travel agent worth it? We certainly believe so, but we don’t expect you to take that at face value. Here are all of the pros of becoming a travel advisor. 

Pro: It’s a flexible career

You can work as a travel advisor part-time or full-time. It’s also a career that you can build up over time, which means that you can start part-time and then transition into a full-time role once you have established your clientele base.

“As an avid traveler who felt trapped in the rigid schedule of a traditional healthcare worker, Fora gives me the opportunity to grow my passion for travel in to a business at my own pace while still working full-time and eventually make the leap to travel advising full-time when I'm ready,” Fora Advisor Alexandra Vigilante Chamberlin said. “I think the most valuable thing about working with Fora is that I probably would not have gotten started down this path without you!"

As an independenct contractor, you’ll be your own boss. You can work as much as you want, and when you want.

"I needed an agency that could offer me the flexibility to balance my responsibilities, including being a mom and juggling another work gig,” Fora Advisor Timadge Berkhadley said. “Choosing Fora as my host agency was an easy decision. Fora's approach allowed me to seamlessly manage my other responsibilities while still booking dream vacations for my clients."

Another one of the perks of becoming a travel agent online is that you never have to commit to an office space (unless you want to, of course). As a travel advisor, you can work from anywhere.

Read more: Here's Why Being a Fora Advisor is One of the Best Part-Time Jobs for Moms & Dads

Pro: You don’t need prior experience to get started

Many (but not all) host agencies offer training when you join their network as a travel advisor, which allows you to learn what you need about the role as you build your career in the space.

At Fora, we offer comprehensive travel agent certification as well as ongoing educational opportunities. Our travel agent training covers everything from booking basics to how to market your travel business like a pro , including how to market to your own network as well as build your business through social media. It is offered online so you can learn at your own pace.

Pro: You can build a career doing something you love

Working as a travel advisor is a fun and rewarding career in many ways. Working as a travel advisor can be a great pathway for you to build a career in travel on your terms. It is also an opportunity to transform a passion for travel and connections into your full-time role.

From a monetary perspective, you might be wondering: do you make good money as a travel agent? The amount of how much do travel agents make varies widely from advisor to advisor. Put simply: you get in what you put in. Typically, those who concentrate on high-end travel or specific niches tend to generate greater earnings than their counterparts who cater to budget-friendly travel options. Learn more about how travel agents get paid .

Pro: You can choose your niche (or skip one entirely)

The ability to control your business also means you get to control what type of travel you sell. And there are so many different travel agent jobs and niches. 

Want to make reservations at glamorous hotels in Dubai for discerning travelers? Perhaps becoming a luxury travel agent is in your wheelhouse. Want to help your clients enjoy the magic of Disney or Universal Studios? How about helping your clients embark on voyages on the high seas to scenic, tropical destinations? The options are endless and entirely up to you.

(Learn how to become a Disney travel agent or how to become a cruise travel agent — or both.)

Pro: You get to work in an exciting field that makes people happy

For many, being a travel agent is worth it simply because you’re helping clients plan memorable vacations.

Whether you’re sharing the best places to visit in Spain for first timers , the most gorgeous Bahamas resorts , the top hotels in Downtown NYC … As a Fora Advisor, you’re planning trips to amazing destinations, helping to create some of your clients’ fondest memories. 

Pro: You get to meet other travel experts

Fora Advisors participate in a workshop at Live Forum 2022, our annual conference

We always say that travel people are the best people. When you work as a travel agent, you’re constantly meeting other industry professionals. This means you’re forging connections with local hotels and partners, as well as meeting fellow travel advisors.

At Fora, we pride ourselves on our very welcoming community. You’ll be able to connect with fellow Fora Advisors online (learn about our community app ) as well as in-person through conferences, familiarization trips and more.

"I love that I can essentially run my own travel business while also working with so many talented and helpful people,” Fora Advisor Jennifer Lopez said. “As I tell my clients, no one is an expert on all travel destinations. One of the biggest benefits for my clients of my being a Fora Advisor is that I can tap into the knowledge and expertise of the Fora Advisor network to help me plan the perfect vacation for my clients."

Pro: Startup costs are minimal (at Fora, anyway)

Just about any independent business is going to have startup costs: equipment, office space, licenses…you get the idea. To become a Fora Advisor , these pricing costs are minimal, though. Our membership fee costs $49 monthly or $299 annually. We set you up with everything you need to run a successful travel advisor business with a one-stop shop solution. Plus, our advisors typically make back their membership fee within their first month.

What is the downside of being a travel agent? The cons

No job is without its cons, but we bet you'll still think being a travel agent is worth it after checking out the cons below. 

Con: There are startup costs to consider

We get it. Startup costs are a bummer. It can be hard to spend money on a business as you are just getting started. But we’re willing to bet you’ll find that it’s worth the investment to be your own boss. It’s worth noting that Fora’s membership costs are approachable (we have a flat-rate, $49/month subscription fee – or $299 annually) that gives you everything you need to start your business as a travel advisor.

Con: There’s a learning curve

Fora's Head of Travel Operations Leslie Overton leads a workshop at Live Forum 2023

When you’re just getting started as a travel advisor, there’s a lot to learn. There’s a whole side to the travel industry that you might never have heard of (for example, understanding industry lingo like what a DMC is).

But as you book, you’ll gain confidence (and also speed). Over time, working as a travel advisor will become second nature.

"I had never booked travel before so the certification trainings from Fora were invaluable,” Fora Advisor Timadge Berkhadley said. “It gave me the jumpstart and confidence I needed to dive right in and to begin booking. The destination trainings were particularly helpful, as they gave me insights into countries I hadn't visited before, thus expanding my understanding of various destinations."

We’re here to support you every step of the way on your journey to become a successful travel agent.

Con: Sometimes clients can be high-maintenance

We’re just going to say it: Sometimes clients can be extra (we love them, though!). You will have to be patient as a travel advisor, and prioritize extending the white-glove service. Travel planning is a customer-facing role, after all, and many clients expect a degree of attentiveness and professionalism. 

The good news is that most clients simply want to work with a friendly advisor who takes their needs and goals seriously. Likewise, a good portion of travel planning is simply listening . Over time, you’ll find that confidence comes naturally.  

( How do travel agents get clients , anyway? Our guide tells all.)

Con: Most travel agents earn income from commissions & planning fees (i.e., there’s no base pay)

It’s worth considering financial implications of becoming a travel advisor before you dive in so that you can decide if it’s right for you. As an independent travel agent , is that you’re forgoing a traditional salary. This is the trade-off for being your own boss and setting your own schedule. On the flip side, this also means your earning potential is unlimited.

A good travel advisor is an excellent salesperson and knows how to transform this “con” into a “pro” and build a lucrative career as a travel advisor.

Con: Some travel agents are always on-call (including during holidays)

Your clients will often expect you to be available in case something goes awry — even if they’re on the other side of the world, in a completely different time zone. And since so many people travel during holidays, you may find yourself busy during your own celebrations. As with any trip, life happens, and you’ll have to navigate cancellations and some mishaps along the way. We offer plenty of training and support to help you navigate difficult situations if something does go sideways. Read a few of our tips in our guide on four things advisors can do when there’s a travel snafu .

Con: Your own travel might turn into work trips

More than a few of us have taken detours on our vacations so that we can check out a hotel property that’s on our bucket list. As travel advisors, we love our jobs, and we admit it can be hard to separate business from pleasure. This isn’t necessarily a con, though, and many travel advisors love this aspect of the business.

Overall: is being a travel agent worth it? We think so!

Fora Advisors attending a partner talk at Live Forum 2022

Being a travel agent is worth it many times over. It’s a career path where you get to set your own schedule, make people happy, live out your passion for travel and make a fantastic living. It does take effort and commitment, but the work is fun and rewarding in so many ways. If that sounds like a dream, apply to become a travel advisor .

"I had never booked travel for anyone other than myself before joining the Fora community. I had never even worked with a travel advisor until the year before joining Fora,” Fora Advisor Alexandra Vigilante Chamberlin said. “I had been dreaming about a career pivot for a while but always felt stuck on how to make it happen. It never occurred to me that travel advising could be my calling until I stumbled across Fora. And I’m so glad I did.”

Are you ready to become an independent travel agent?

We have everything you need to get started as an independent travel agent. From training to tech, community and more, Fora is a one-stop shop to build your business as a travel advisor. Learn more and become a Fora Advisor today.

We also have more resources on becoming a travel advisor:

How Much Do Travel Agents Make Per Booking?  

Why Group Bookings Are Great: Tips from an Expert  

Room Blocks 101: Mastering the Art of Group Bookings  

Book a Cruise With a Virgin Voyages Travel Agent  

6 Jobs Where You Travel: From Au Pairs to Travel Advisors

How to Start a Travel Agency (& Why It’s Not Your Best Option)

Are you the go-to person for travel tips?

Transform your passion for travel into your dream job. We'll set you up with everything you need to succeed as a travel advisor. From training to top-notch tech, marketing assets, community, commission tracking & payments (and more), we've got you.

Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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Eat, Sleep, Wander

16 Feedback for Travel Agency EXAMPLES

The Travel industry relies solely on good reviews and writing them one is crucial. So, to make it easy for you in reviewing them, we created 16 feedback for travel agency examples that you can copy and paste or use as inspiration for writing your own.

Legend for Feedback for Travel Agency:

• Agent name – AN
• Travel agency – TA
• City name – CN

01. Great Experience with (TA). one of customer service agent who’s name is (AN). She is help a lot to get best deal. I found very easy the way she gave me all information for book my flight. I very strongly advise other traveller to use (TA). its very friendly and easy to use. Thank you very much.

02. This trip was incredible, from day one our tour guide was amazing .. caring and very knowledgeable.. the actual your was also incredible.. thanks everyone who made possible this unforgettable experience!

03. This is our favorite travel agency . Except the long wait they have Outstanding customer services at reasonable prices. Thank you for easy booking with flights and hotels. Great deals, and honest services. Highly recommended to everyone.

04. We have been buying our airline tickets here since 1998. Great service oriented group, outstanding prices that can’t be beat, just keep me and my family and friends coming back year after year. They even call us when there are specials! What more can you ask for? Thank You (TA) for helping me create wonderful summer memories!

05. We booked a trip to (CN) with (AN) and he was awesome. He handled our entire trip from flight, to rental car, to hotel to shows. It was so nice to pass that responsibility to somebody as competent and timely as (AN). He was also there for us the entire time to handle questions and deal with travel logistics. We have also used for last hotel needs and he always comes through! Highly recommend!

06. (AN) gave me the best experience with (TA). He is very knowledgeable and helpful with everything I wanted to know and learn about my trip! He also found different fun excursions we could do while we are there. He answered me in a very fast timely manner with all my questions and concerns I had. Planning my trip was a very smooth process because of (AN)!!

07. (AN) was such a blessing in our vacation planning! We had originally planned on going somewhere else and I’m so thankful that (AN) was able to step in to help us create the best vacation possible. He was always very helpful no matter what.

08. Thank you (AN) for booking my car rental in (CN). Your pricing beat out “low cost” and rental companies self-service websites. Not to mention the no hassle, no fee change in my dates for renting. I will be using you for future travel and rental booking.

09. (AN) and her staff are wonderful to work with. Always on top of the travel requirements, bookings and all the sundry details that were communicated to us in a timely manner. She made all the preparation for our travel needs easy and we felt reassured that all was taken care of.

10. (AN) at (TA) is the best corporate travel agent I have ever worked with. From a customer experience perspective, her service is superlative. She is the most responsive agent I have ever worked with (by far), and she makes every transaction 100% stress free. Thank you, (AN)!

11. (AN) is the most responsive, knowledgeable and personable travel advisor we have ever dealt with. We have traveled the world and plan so many more trips and would do so with complete confidence having (AN) advise us.

12. (AN) at (TA), has been handling my travel for many years. She is the best travel agent I have ever had the pleasure of dealing with. She pays attention to every detail. I always know that I am in for a wonderful adventure when she plans a trip for me!

13. (AN) of (TA) is very knowledgeable and has taken care of each and every request we have promptly and efficiently (AN) knows the business extremely well and has helped us navigate through this past year. He handles all situations professionally.

14. We have been working with (AN), our travel professional, for the past 3 years in cruise planning. We have had several booked and cancelled through 2020 and 2021. Now hoping that booking for 2022 will proceed. (AN) has been very courteous, professional, timely and accommodating in all our dealings. I would highly recommend.

15. Our agent is (AN). She is the best. Best service, best deals, and very knowledgeable. We cruised Polynesia, Europe, Australia, the Caribbean, and other destinations with her. Highly recommended.

16. (AN) of (TA) in (CN) offers superior service, attention to detail and much more for your travel pleasure. My favorite travel agent!

More feedback for travel agency are coming soon…

Best in Travel agent

Compare the best companies in this category

1 - 20 of 1,630 results

What does sorting by relevance mean? Read more

Sorting by relevance shows all companies that are best in a category, ordered by TrustScore and review count. To be eligible, they must actively ask for reviews and have received 25+ in the last 12 months.

Trailfinders

TrustScore 5.0 | 43,625 reviews

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TrustScore 4.9 | 38,122 reviews

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TrustScore 4.9 | 30,095 reviews

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TrustScore 4.9 | 8,427 reviews

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TrustScore 4.9 | 7,414 reviews

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TrustScore 4.9 | 4,406 reviews

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TrustScore 4.9 | 3,386 reviews

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• World's Best

The 15 Best Tour Operators in 2022

These are the companies Travel + Leisure readers trust to provide them with travel expertise and memorable experiences.

Note: If you’re looking for our most recent recommendations, check out the 2023 list of our favorite tour operators .

When it comes to an itinerary, Travel + Leisure readers want more than a string of photo opportunities — and the right tour operator makes all the difference in creating a trip of a lifetime versus one that simply checks off a list of sights. This year, our readers were especially drawn to companies that utilize local expertise and experience to thoughtfully design trips that will entertain as well as inspire.

Every year for our World's Best Awards survey , T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Readers rated tour operators and safari outfitters based on their staff and guides, itineraries and destinations, activities, accommodations, food, and overall value.

The top picks were noted for their deep knowledge of destinations and guides who "go the extra mile." One reader who has been traveling for more than five decades said a trip with Classic Journeys (No. 2) was the "very best" they had experienced. Others noted attention to pandemic safety details, while one who went to Norway was charmed by a "wonderful surprise dinner in Bergen out on the water that was fantastic."

Tour operators that seamlessly navigated the logistics of a trip also came out on top. Quasar Expeditions (No. 9) was noted "for really planning out every detail" so that "all you have to do is show up and have a great time." Meanwhile, of TCS World Travel (No. 10), a guest said: "You never lift a finger and just spend your time actually exploring the destination." They even added that they "learned so much" along the way.

Among the five companies on this year's list that weren't on last year's were two women-only tour operators that cater to travelers of all ages. AdventureWomen (No. 14) has multiday tours designed by women from Bhutan to Yellowstone National Park, while Explorer Chick (No. 15) has everything from day trips — like glassblowing in Baltimore and cave rappelling in St. Louis — to full itineraries in Machu Picchu and the Galápagos. One reader said her Everest Base Camp trip with AdventureWomen was filled with "like-minded women" who "bonded so well," while another said she felt it was a "safe tour group for women."

No matter which tour they chose, readers were most taken by the people they met along the way, as one said of Trek Travel (No. 13): "By the end of the trip, a group of strangers felt like longtime friends." Find out which other companies round out the list of the best tour operators below.

1. DuVine Cycling + Adventure Co.

A tour with DuVine goes far beyond just riding a bike — it's a way to really see the character of a destination. Case in point: even those who say they're not necessarily cycling fans have been converted. That's part of what helped the tour operator — which runs trips in Europe, the U.S., Latin America, and Africa — skyrocket from No. 14 last year to this year's top spot. Its "top-notch biking equipment" and "challenging but doable itineraries" didn't hurt either. One reader was especially taken by a guide picking figs off of a local tree in Puglia for an extra energy boost during a tough climb, as well as another guide singing to the group after dinner. As another reader put it simply: "They exceed your expectations."

Score: 99.12

More information: duvine.com

2. Classic Journeys

Score: 99.04

More information: classicjourneys.com

3. Artisans of Leisure

Score: 98.38

More information: artisansofleisure.com

4. (tie) Black Tomato

Score: 98.33

More information: blacktomato.com

4. (tie) GeoEx

More information: geoex.com

4. (tie) Wilderness Travel

More information: wildernesstravel.com

7. Inside Japan Tours

Score: 98.14

More information: insidejapantours.com

8. Kensington Tours

Score: 98.03

More information: kensingtontours.com

9. Quasar Expeditions

Score: 97.84

More information: quasarex.com

10. TCS World Travel

Score: 97.78

More information: tcsworldtravel.com

11. Butterfield & Robinson

Score: 97.33

More information: butterfield.com

Score: 96.95

More information: tauck.com

13. Trek Travel

Score: 96.90

More information: trektravel.com

14. AdventureWomen

Score: 96.11

More information: adventurewomen.com

15. Explorer Chick

Score: 95.87

More information: explorerchick.com

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Fora Travel

• Question & Answer

All Reviews

I joined FORA about 6 months ago! Thus far, I’ve been so thankful and very impressed with the focus and availability on advisor training. We’re really learning the core facets and nuances of navigating being a successful travel advisor. The support given from Fora HQ towards all advisors to help us thrive has been amazing. The entire FORA experience from initial training, booking support, marketing guidance, content creation, to engaging with our very informed and helpful FORA Community of Advisors, has been fantastic! Also, since joining, the FORA HQ Team is constantly giving us new tools and investing in ways to make life (and business!) for advisors easier, more streamlined, and more productive. Highly recommend FORA travel - 5 Stars!

Registered myself at Marriott Star and Luminous Portal when they got the partnership. Got stripped of its access recently without any notifications. The only thing they said on the forum was that portal access to Marriott Star and Luminous is available to "Fora X" members, and that's after I already registered and down below in the descriptions of a webinar.

Star and Luminous deals only got posted on there and Fora is only providing it to a very limited few.

They also limit TA rates last year from 10 nights per year to 5 nights. Hidden inside their policy and without any notifications either.

Seriously disappointed by this.

Dear Fora Advisor,

Thank you for this feedback.

The Marriott Stars & Luminous login policy was determined by Marriott - however all promotions and deals are loaded in our booking platform as well as bookable on Marriott's main website with the appropriate rate codes.

Certainly there is no intent to hide any changes to our policies from our advisor community. Thank you for bringing this to our attention - we will review and discuss.

We appreciate your support and candor. best, Evan

I started with Fora in Oct 2023 and booked $120k in travel in just 3 months. Honestly I had absolutely no experience in travel aside from booking trips for my family. I thought it would be a good way to get a little extra income but knew nothing about the industry. Fora gave me every training I could ever need so I feel comfortable booking hotels, cruises, all inclusives. I have been very impressed not only by the training but the support and community. As a total newbie I was worried I wouldn't know what to do but now between the training and support, feel totally confident that no matter what I come across, someone at Fora can help me.

What an accomplishment Lauren! Congratulations and here's to an amazing 2024 together !

I am a huge fan of all things Fora! Having recently joined Fora from another host agency, I can't even tell you how blown away I am with Fora's level of support and engagement from the HQ and Founder level. My experience with Fora is truly unparalleled and much appreciated! There are a plethora of resources to assist you to be a better Advisor to make the best recommendations for your clients, plus an amazing community of fellow advisors that supports you at every turn! I can't speak more highly of my experience thus far and in turn have only had happy clients!

Thank you Beth! It's so wonderful to have you on board!

I was just certified with Fora and I am having the best experience so far! This is a true community-oriented setup that I foresee being extremely helpful as I grow in my experience as an advisor. The HQ staff is extremely helpful and available, providing plenty of learning opportunity and encouraging togetherness among advisors to help each other along in our journeys.

I joined FORA in late 2023 as a side hustle. Given that this is my first time working within the travel industry, I have been thoroughly impressed by the training they provide their advisors. Everything proceeds at your own pace and there are multiple avenues to engage in training (live workshops, online modules, virtual topic-specific office hours, etc.). The FORA team also values community amongst advisors, which is demonstrated through online forums, organized site inspections and other networking opportunities. They want their advisors to have what they need to be successful and even go so far as to provide marketing support/assets for a variety of platforms. I would recommend FORA to anyone who has a passion for the travel industry, especially if you're a first timer looking to get your foot in the door. The resources available have made it possible for me to build my own business while still having a full time job.

Great Support System. I am very grateful to have found the Fora community. They train you and put a host of resources right at your fingertips. If you’re brand new to the travel industry, they will walk you through that process but if you already are established in your travel career, you can run as fast as you want to run! I found the people at Fora to be incredibly kind and helpful. I appreciate that there’s not a lot of hoops or red tape to jump through. I feel like people are just there to support me and let me work at my own pace. It’s truly been a godsend! Can’t wait to keep running with my new career!

Best travel agency EVER! 10/10 recommend. Both for newcomers and seasoned pros, their internal tooling, training and community support make it so easy to be the best travel advisor possible and scale your business. As a plus, the team are made up of some of the smartest people in the travel business.

I've been with FORA for over a year, and I honestly don't think they do a good job with support or materials provided compared to other host agencies. The commission split is not good, and the marketing materials are very "rinse and repeat" and do not help with sales at all. They don't help provide any leads unless you are selling $100k+ per year, and because they are a new agency, their commission rates with many of the cruise lines aren't on-par with other host agencies. They are also extremely slow to pay compared to other hosts, and a couple of my payments have gone "missing" - I was just told to check with my bank? They didn't even look into it further, and their payment system frequently "fails." The invoice system it generates is also very confusing and difficult to compare to bank statements to double check that all payments have been made. They seem really preoccupied with their outside appearance - bringing in new advisors, and getting more investors/funding.

Excellent travel support , perks and the best prices. Best option to work with. The platform to book is friendly, you have all the options to learn about the best spots to visit in each destination. All the support needed from the team always. FORA is the best option to get the best experience and always VIP treatment for your guests.

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If you are contacted by anyone from Travelomile from New Jersey (732.659.9056) claiming to operate on behalf of Lufthansa Airlines and then requesting surcharges for seats you have already purchased, HANG UP. TOTAL SCAM. They almost got away with $700 from me.

Date of experience : April 06, 2024

Shady and on the fringes. Avoid!

This group pretends to represent airlines such as Frontier but charges you directly for various fees. They offered me travel vouchers for a flight cancellation only after I paid them. They are misleading and aggressive. Would highly recommend NOT using. I suspect many of their 5-star reviews are fake, BTW.

Date of experience : February 15, 2024

Ticketing was easy and fast

Ticketing was easy and fast. When I had additional questions several months later everything was answered in a very quick and professional manner. Will use again.

Date of experience : February 29, 2024

This is a scam

This is a scam, they will tell you there is an unpaid balance and take your money even when the tickets are already paid for. They say they work for Frontier but go through the Frontier app not this company they are frauds.

I had an excellent experience

I needed to book 8 tickets to Europe with two of the tickets returning on a different date. My agent was so helpful spent a lot of time with me on the phone making sure all the names and dates were correct. Plus he also worked with me on pricing. I'm retired living on a pension but taking my kids and grandkids overseas was important to me. Your company and agents made this happen. Thank you again I had two experiences one today 12/9/23 I had a question regarding my credit card charge and the gal explained everything to me and spoke to me with respect and patience.

Date of experience : November 14, 2023

Helpful team - Successful Booking

Charlie and Mary were super helpful in securing our tickets to make sure that we were able to use our flight credits as well as our travel vouchers (something apparently impossible to do on United's website). We're very pleased with their service and would recommend using them again.

Date of experience : November 27, 2023

Josh was excellent but the first agent…

Josh was excellent but the first agent I talked to lied about the fare charge. I had to look at my bank statement to see that what she said was incorrect. If I had not been vigilant I would have lost over $200 and living on my social security check it would have been difficult. Thank you.

Date of experience : January 15, 2024

Helpful Professionals

Remington was excellent to work with. Our situation was unique and he really helped us navigate through it. Great attention to detail! And then there was the follow-up from Cairo! Both are very professional. Thank you!

Date of experience : January 04, 2024

Franklin was the agent who helped me…

Franklin was the agent who helped me enormously. I had a problem with a layover because Delta kept switching the times and he spent time trying many different ways to help me and listened in such a caring way and was able to solve my problem (which at moments seemed unsolvable). I am grateful for his time, humanity, expertise, professionalism and perseverance. Thank you so much, Franklin.

Date of experience : October 07, 2023

Ana was very helpful

Ana was very helpful. I still don't understand why there was a fee but that is a Frontier Airline issue.

Date of experience : February 26, 2024

Personal Service with Excellence

Sarah our representative was incredibly helpful with our flight arrangements during the busy holiday season. She was able to check layover times between our flights to assure that it was a reasonable amount of time for us to get to our 2nd gate. Sarah checked all the small details of our arrangements making us feel secure using Delta again for a special holiday trip.

Date of experience : October 21, 2023

SUPERB SERVICE

Vick was able to modify my flight for me after I was outside of the 24 hour window to cancel with southwest. I really could have done it myself but I’m glad Vick did it for me. It was a charge to get the flight modified; but, the cool and generous part was I was also given a credit to my account in the amount of the charge for the modification; and my job pays for my expenses anyway so really it was a win win for me. Thanks again Vick

Date of experience : November 30, 2023

I have been trying for several months…

I have been trying for several months after multiple calls finally Josh was able to process the refund. He even went the extra step to call me back and provide an update like he said he would. Thank you Josh!

Date of experience : January 24, 2024

I had to call United Airline about a mistake on two tickets that I had reserved that day. I was not looking forward to making this call; however, when Peter answered my call, my spirits were uplifted. He was very pleasant to talk to and explained the process well. After having a problem with my credit card that got declined for this transaction, he was still on the phone with me. It was a pleasure to do business with him and Travelomile.

Date of experience : October 17, 2023

My flight from the east coast was…

My flight from the east coast was delayed secondary to weather making it unlikely that I would make my connecting flight. Issac worked hard to find me a replacement flight ASAP to get me home as quickly as possible. Much appreciated.

Date of experience : October 28, 2023

Issac gave me superb service

Issac gave me superb service This has been a very difficult time for me his help made me believe again in the kindness and patience of people in service to the public. This is a very busy time for airlines but that didn't stop Issac from doing his best for me. I recommend United if you have travel needs. I know I be using them in the future

Date of experience : December 08, 2023

The girls at the customer service were…

The girls at the customer service were exceptional with their knowledge and patience helping me through the process. They made this experience much easier to complete, answered all of my questions and concerns and I feel much more confident about my upcoming travels. They were extremely professional and and expressed a true willingness to make sure that all of my questions and uncertainties were dealt with in a kind and pleasurable manner. Thank you Delta Team Members; Sara and Rip Sincerely, Vickie

Date of experience : October 08, 2023

Peter Smith is the best agent I have ever worked with

Peter Smith was my agent. He was FANTASTIC. He really helped me with my reservations and went more than an extra mile. I cannot praise him enough. If I ever need assistance again I would definitely contact Peter

Date of experience : November 26, 2023

Simon the supervisor of reservation at…

Simon the supervisor of reservation at Travelomile was very helpful to me. He went above the call of duty to help me with my seat assignment and gave me an upgrade to comfort seat at no extra cost. Excellent service. He made my day !

Date of experience : November 03, 2023

Adam was both helpful and PROFESSIONAL…

Adam was both helpful and PROFESSIONAL in our interaction . He is a credit to your firm and you should be PROUD INDEED to have him in your employ. I first contacted Adam on 25 November via your 888 Service Number. I received duplicate charges (for the same itinerary) from Delta. Both charges showed a "pending" on my CCard Account. Adam suggested I wait to see if both charges processed. I called Adam directly on 26 November advising the duplicate charges processed and debited to my account. Again, I believe Delta double debited the itinerary. Despite having purchased refundable tickets... I had to pay a cancellation fee for one of the duplicate purchases. Adam did ALL THAT HE WAS ABLE, but I still believe that Delta double charged me leaving me feeling somewhat violated and unhappy. REGARDLESS.... my interaction with Adam was OUTSTANDING.

TravelPulse

15 Surprising Reasons To Use a Travel Advisor for Your Next Trip

Posted: May 1, 2023 | Last updated: June 7, 2023

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• Cast & crew
• User reviews

Back to Black

The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time. The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time. The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time.

• Sam Taylor-Johnson
• Matt Greenhalgh
• Marisa Abela
• Eddie Marsan
• Jack O'Connell
• 12 User reviews
• 32 Critic reviews
• 52 Metascore

• Amy Winehouse

• Mitch Winehouse

• Blake Fielder-Civil

• Cynthia Winehouse

• Janis Winehouse

• Raye Cosbert

• Nick Shymansky

• A & R Manager

• Aunt Melody

• Perfume Paul

• Island Records Senior Executive

• CID Officer

• Uncle Harold
• All cast & crew
• Production, box office & more at IMDbPro

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Did you know

• Trivia Marisa Abela did all the singing in this film herself. She trained extensively to mimic Amy Winehouse 's vocals.

Technical specs

• Runtime 2 hours 2 minutes

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