An official website of the United States government Here's how you know

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

  • Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
  • Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
  • Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

  • Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
  • Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
  • Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
  • Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

  • Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
  • Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
  • Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
  • DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
  • In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
  • DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

  • Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
  • Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
  • Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .

Logo

Tips for Purchasing the Right Travel Insurance Cover

sunway travel cancellation policy

21 Mar Tips for Purchasing the Right Travel Insurance Cover

So, you’ve finally taken the leap and booked your dream holiday with Sunway . Unfortunately, there is always the chance that travel disruption, strikes, sickness and other elements out of your control can not only end up damaging your plans, but also leaving you severely out of pocket. That’s where a travel insurance policy is vital for your holiday. Below are some of the best ways to ensure that you are covered no matter what happens.

  • Always  purchase Travel Insurance with Sunway as soon as you book your trip to ensure you are covered for cancellation straight away. You can run the risk of having a claim declined if you or a family member falls ill prior to taking out the Insurance.

Purchase your Sunway Travel Insurance with Blue Insurance

  • Read the  important conditions relating to health . Most policies will require a medical declaration to determine if you have any pre-existing conditions or taking medications. If you do not state these conditions prior to purchasing the policy, you may not be protected if you have an incident related to it.

sunway travel cancellation policy

  • Check the summary of benefits to ensure you have sufficient cover. Be aware of reduced limits on  Medical, Cancellation and Baggage cover  with cheaper policies. Always make sure to check the  Excesses  on a policy so you know that if the worst happens, you won’t end up still having to pay a large excess fee to make your claim.

sunway travel cancellation policy

  • Check all additional cover options because things like  Winter sports on Club Med Ski Holidays and Active  Adventure Holidays , Excess Waiver on our fly drive holidays in the USA  and  Travel Disruption which will provide you with additional cover in the event of adverse weather conditions, airline cancellations and even strikes usually incur an additional fee as they are extras on your policy.

sunway travel cancellation policy

These tips were put together with help from the team over at Blue Insurance. Check out their deals on car  and  home  insurance to see how much you can save. You can also find great value policies on Blue’s other successful websites such as GadgetInsurance.com  and  PetInsurance.ie .

No Comments

Sorry, the comment form is closed at this time.

  • Credit cards
  • View all credit cards
  • Banking guide
  • Loans guide
  • Insurance guide
  • Personal finance
  • View all personal finance
  • Small business
  • Small business guide
  • View all taxes

Trip Cancellation Insurance Explained

Elina Geller

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

What is trip cancellation insurance?

Covered reasons for trip cancellation, what is not covered by trip cancellation insurance, cancel for any reason trip insurance, is trip cancellation insurance expensive, different ways to get trip cancellation insurance, which insurance coverage is best for me.

When booking travel, particularly expensive trips consisting of nonrefundable reservations, it makes sense to consider trip cancellation insurance since it can protect your deposit if your plans do not materialize due to unforeseen events. However, not every reason for canceling a trip will qualify for coverage, so you’ll want to familiarize yourself with the basics of trip cancellation insurance.

Trip cancellation coverage can be purchased as part of a comprehensive travel insurance policy , or you can receive it for free when you hold certain premium credit cards. The benefit is designed to protect prepaid, nonrefundable reservations, including flights, hotel reservations and other bookings if the trip is canceled due to an extraordinary circumstance. Each policy will state exactly which events are considered valid reasons for cancellations.

With COVID-19 still affecting travel plans, you’ll want to pay close attention to which reasons for cancellation due to the pandemic are valid. For example, wanting to cancel a trip you booked a while ago because your destination now has rising COVID-19 numbers and you’re afraid to travel is not likely a valid reason.

If you want to be able to cancel a trip for truly any reason, consider the Cancel For Any Reason supplemental upgrade when purchasing your insurance policy. CFAR will allow you to get up to 75% of your trip investment back as long as the trip is cancelled at least two days before departure.

» Learn more: Does my travel insurance cover the coronavirus?

Imagine you’ve booked a two-week vacation to Italy costing $5,000 ($1,000 flight, $3,500 hotel and $500 excursions), all of which is nonrefundable. Then, a week before your departure date, you fall and break your leg.

So, what does trip cancellation insurance cover?

If you have trip cancellation insurance, you’ll be able to get your entire prepaid, nonrefundable trip cost back (as long as the entire amount was insured), since injuries that necessitate medical treatment and prevent you from taking your trip qualify as a covered reason.

Other covered reasons include death of your traveling companion, inclement weather that results in disrupted service, jury duty, terrorist incident, job termination and other extraordinary events.

Although this is not an entire list of all the covered reasons, generally the cancellation must be due to unforeseen circumstances to qualify for a reimbursement. Review the fine print of your policy for the details of exactly which reasons are covered. When seeking reimbursement, you’ll need to submit claims to the insurance provider to substantiate your claim.

Although a wide range of reasons allow you to receive your prepaid, nonrefundable travel expenses back in the event of a trip cancellation, there are important exclusions to know about.

Trip cancellation insurance will not cover losses arising from self-harm, foreseeable events, acts of war, taking part in activities considered dangerous (e.g., skydiving, bungee jumping, endurance races, etc.), a felony, childbirth, dental treatment and more.

» Learn more: How to find the best travel insurance

So what if you want the flexibility to cancel your trip for reasons other than those covered by your policy? For that, you're going to need the CFAR insurance mentioned above.

CFAR is often available as an add-on to travel insurance policies, and while it can come in handy if you want to cancel your trip just because, you're not likely to get all your money back.

Most CFAR policies will only reimburse 75% of your nonrefundable travel expenditures.

» Learn more: Best travel insurance with Cancel For Any Reason Coverage

The price of trip cancellation insurance can vary based on the traveler’s age, destination, length of trip, cost of trip and insurance company.

Using the same $5,000, two-week trip to Italy as mentioned above, a search of policies on SquareMouth (a NerdWallet partner) ranged from $115 to $470, representing 2.3% to 9.4% of the total trip cost.

» Learn more: How much is travel insurance?

All policies provide 100% coverage of the trip cost, however the more expensive plans usually have higher limits on benefits like medical evacuation.

If you’re only looking for trip cancellation coverage and no other protections, a policy equating to 2.3% of the total trip expenses seems reasonable.

On your travel credit card

Chase Sapphire Reserve Credit Card

Trip cancellation coverage can be included as part of a comprehensive travel insurance plan or offered as a benefit on premium travel credit cards.

For example, the Chase Sapphire Reserve® will reimburse you or your immediate family members up to $10,000 per trip. The Business Platinum Card® from American Express and many other American Express cards also offer up to $10,000 in trip cancellation coverage. Terms apply.

These premium cards also offer other insurance benefits like trip interruption coverage, emergency assistance services, trip delay and more.

If you travel often and typically purchase trip cancellation coverage, consider applying for one of the cards that offer complimentary travel insurance . Not only will you get trip insurance benefits, but you will also get other travel perks and statement credits that can partly offset the annual fee.

Supplement by purchasing policies out-of-pocket

If the coverage limits offered on the cards aren’t sufficient or you’re looking for more protections (e.g., coverage for emergency medical expenses), you’d be better off with a travel insurance . Although you’d incur an additional cost for purchasing a comprehensive plan, you’d have many more benefits not commonly found in the insurance policies offered by the credit cards.

A comprehensive trip cancellation policy is likely to cover canceled flights so long as the flight or flights are nonrefundable and are a part of the total, prepaid expenses covered by your policy. Insurance provided by travel cards typically includes trip delay or cancellation coverage so long as you used that card to pay for your flight reservations.

If you're forced to cancel your trip due to extraordinary circumstances beyond your control, travel insurance will provide coverage for some or all of your nonrefundable travel expenditures, depending on your policy. Covered events will vary, so be sure to review the terms of any plan you intend to purchase.

Trip cancellation insurance is available for purchase from a wide range of companies and is often included as a benefit on travel credit cards. Under certain circumstances, it provides coverage for prepaid travel expenses in the event that you cannot complete your trip as planned.

A comprehensive trip cancellation policy is likely to cover canceled flights so long as the flight or flights are nonrefundable and are a part of the total, prepaid expenses covered by your policy.

Insurance provided by travel cards

typically includes trip delay or cancellation coverage so long as you used that card to pay for your flight reservations.

If you’re going on a trip consisting of costly flights, hotel reservations and excursions and would like to protect your prepaid, nonrefundable deposit but do not need any other coverage, a minimally priced trip cancellation insurance policy is a good choice.

If you have a premium travel credit card , check if you already have trip cancellation insurance as a benefit before you purchase a policy.

However, if you’re looking for additional coverage like travel medical insurance , and/or a basic plan doesn’t have adequate limits, consider a comprehensive travel insurance policy from providers such as AAA , Allianz , and AIG . Read NerdWallet's full analysis of the best travel insurance companies here .

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

Chase Sapphire Preferred Credit Card

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Chase Southwest Rapid Rewards® Plus Credit Card

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

sunway travel cancellation policy

  • 0 Shopping Cart RM 0.00 -->

Sunway e-Insurance Hub - Protecting You From Life's Risks

Buy Travel Insurance with Covid-19 coverage

Travel to your favourite destinations with peace of mind and convenience with a comprehensive travel insurance coverage

sunway travel cancellation policy

Choose your preferred travel insurance :

sunway travel cancellation policy

Travel Care by Allianz

Get 1x Sunway Points

  • Includes Covid-19 coverage
  • Death & permanent disablement due to accident
  • Medical expenses
  • Luggage delay, loss or damage
  • Emergency medical evacuation & repatriation, and more

sunway travel cancellation policy

Travel Easy by Tune Protect

Enjoy 25% discount and more!

  • Loss of travel documents

sunway travel cancellation policy

Tokio Marine Explorer by Tokio Marine

Covers Covid-19 inconveniences

  • Hospitalisation due to Covid-19 
  • Travel cancellation/curtailment due to Covid-19
  • Medical related expenses
  • Alternative medicine during trip
  • Follow up treatment in Malaysia

sunway travel cancellation policy

Travel Secure by Lonpac

Premium as low as RM20!

  • Medical expenses up to RM500,000
  • Liability benefits
  • Alternative medicine
  • Trip cancellation, and more travel insurance

sunway travel cancellation policy

The e-Insurance hub addresses the efforts of the Sunway SDG to function as a digital platform for users to compare, renew and purchase personal insurance in a timely and effective manner.

Car Insurance in Subang Jaya Travel Insurance in Subang Jaya House Insurance in Subang Jaya Accident Insurance in Subang Jaya Medical Insurance in Subang Jaya Ladies Insurance in Subang Jaya Pet Insurance in Subang Jaya

POLICIES Privacy Notice Terms & Conditions

CUSTOMER SERVICE

WALK-IN COUNTER SERVICE: Menara Sunway, Level 5, Jalan Lagoon Timur, 47500 Bandar Sunway, Selangor

TELEPHONE: 603-56399299 603-56399988

E-MAIL: [email protected]

sunway travel cancellation policy

Airlines must cough up cancellation cash and can no longer hide fees under new federal rule

A federal rule announced Wednesday will require airlines to quickly give cash refunds — without lengthy arguments — to passengers whose flights have been canceled or seriously delayed, the Biden administration said.

“Passengers deserve to get their money back when an airline owes them — without headaches or haggling,” Transportation Secretary Pete Buttigieg said in a statement.

The rule from the Transportation Department says passengers who decline other reimbursement like travel credits are to get cash refunds.

Image: Salt Lake City travellers

It applies when a flight is canceled or has a “significant change,” the administration said.A “significant change” includes when departure or arrival times are three or more hours different from the scheduled times for domestic flights or six hours for international flights, and when the airport is changed or connections are added, it said.

Passengers are also to get refunds when their baggage is 12 hours late in delivery for domestic flights.

The new rule comes after promises to hold airlines accountable after major disruptions that made travel hell for passengers, including the 2022 Southwest Airlines meltdown , which resulted in almost 17,000 significantly delayed or canceled flights and a missing baggage nightmare.

The Transportation Department said that the new rule means refunds are automatic and that "airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops."

Also announced Wednesday was a rule requiring airlines to more clearly disclose so-called junk fees upfront, such as surprise baggage or other fees, the department said.

It said that rule is expected to save fliers around $500 million a year.

The surprise fees are used so tickets look cheaper than they really are, and then fliers get the unwelcome surprise of fees on checked bags, carry-on bags or reservation changes — or even discounts that are advertised but apply to only part of the ticket price, officials said.

Airlines will also have to tell fliers clearly that their seats are guaranteed and that they don't have to pay extra to ensure they have seats for flights, according to the Transportation Department.

Airlines for America, an industry trade group, said that its member airlines “offer transparency and vast choice to consumers from first search to touchdown” and that they do offer cash refunds.

The 11 largest U.S. airlines returned $10.9 billion in cash refunds last year, an increase over $7.5 billion in 2019 but slightly down from $11.2 billion in 2022, the group said.

“U.S. airlines are providing more options and better services while ticket prices, including ancillary revenues, are at historic lows,” Airlines for America said.

Left out of the federal changes announced Wednesday are those involving "family seating fees," but the Transportation Department said in a statement that "DOT is planning to propose a separate rule that bans airlines from charging these junk fees."

Travelers have complained to the Transportation Department that children weren’t seated next to accompanying adults, including in some cases young children, department officials said last year.

Fees on bags specifically have made up an increasing amount of airline revenues, the Transportation Department said Wednesday in announcing the new rules.

A Transportation Department analysis found that airline revenue from baggage fees increased 30% from 2018 to 2022, while operating revenue — which is from the flights themselves — increased by only half that amount, the department said.

Jay Blackman is an NBC News producer covering such areas as transportation, space, medical and consumer issues.

sunway travel cancellation policy

Phil Helsel is a reporter for NBC News.

sunway travel cancellation policy

Reliable and Responsible Travel Management Company

Expertly managing your travel needs for a smooth experience all the way

Your perfect partner in corporate travel management

Sunway Travel Sdn. Bhd. changed its name from First Travel & Tours (PJ) Sdn Bhd. after the company was acquired by Sunway City Berhad in 1994, and became a member of the renowned Sunway Group. We specialise in handling corporate travel, incentive group travel, MICE arrangements, flight bookings, tailored tour packages, travel insurance, and student travel.

Leveraging on the strength and stability of Sunway Group, Sunway Travel is strategically licenced by relevant regulators and affiliated with local and global industry partners including the Ministry of Tourism Malaysia, Malaysia Association of Tour And Travel Agents (MATTA), International Air Transport Association (IATA), and GlobalStar Travel Management. Hence, we have the capacity and capability to offer competitive rates and excellent customer service and support to our clients, wherever their travel destinations may be.

Excellence in customer service, customisation and analytics

At Sunway Travel, we uphold a high standard in customer service. Our passionate team members are well-equipped with the knowledge and expertise to propose travel services at affordable prices to each client. We are committed to be there for our clients every step of the way.

Our team excels in customisation of travel plans based on each client’s unique travel requirements and budget allocation. With our in-depth industry experience and highly dependable local and international partners, we pride ourselves on our ability to deliver on our promises and beyond.

We also offer corporate clients the additional advantage of monthly activity and data reports to assist in expenditure and performance monitoring. Our young and dynamic team, constantly in touch with the latest travel trends, is able to propose the best options to ensure complete client satisfaction.

A winning affiliation with GlobalStar Travel Management

GlobalStar Travel Management is a truly worldwide travel management organisation, operating in more than 3,500 locations, over 85 countries across the globe, organised into four regions: North America, Latin America, EMEA and Asia Pacific. With a combined turnover of more than US$14 billion, GlobalStar possesses significant buying power to add value to Sunway Travel's business travel programmes.

As an exclusive member of GlobalStar, Sunway Travel has access to the organisation’s global resources to create better travel experiences for our clients. Harnessing GlobalStar's agility and expertise in corporate travel management, Sunway Travel can customise solutions to fit different clients' needs. GlobalStar's unique approach in partnering local travel operators in each country enables delivery of services of the highest quality, taking in account local market nuances in a multinational environment.

Our approach to optimum travel experience

In order to devise the optimum travel plan for each client, Sunway Travel adopts a detailed approach for each project:

Step 1: We meet with each client to gain a comprehensive understanding the organisation’s corporate travel needs, budget and any special requirements.

Step 2: Our team of travel & tour experts will devise and propose a travel plan to fulfil the needs identified in step 1.

Step 3: The travel plan is presented to the client. Rest assured, we have the resources and alliance to offer the best value.

Step 4: Once the client confirms the travel plan, our team goes into action to execute the plan seamlessly, ensuring total peace-of-mind for the client.

To be a key player in the travel & tour industry for corporate clients, and the preferred travel management company for major corporations.

Our Mission

To focus on serving the needs of the corporate travel market, and deliver what we promise to ensure total customer satisfaction.

Our Core Values

Our purpose, vision and mission are synonymous throughout the group with a solid foundation on three core values: Integrity, Humility and Excellence.

Sunway Sun Holidays

Saturday 10am to 5pm-->

Manage My Booking

sunway travel cancellation policy

Late Holiday Deals

Last minute holidays from dublin.

Are you looking for last minute holidays? Whether you've left your holiday planning a little bit late or you've been holding out for a last minute bargain, we've got you covered. Become the envy of your friends when you jet off last-minute to sunnier shores for a cheeky week or two in the sun, safe in the knowledge that you've bagged an absolute bargain. Sunway offer great value holiday deals and late deals to your favourite sun holiday destinations. Discover our best holiday deals flying from Dublin, Knock, Shannon or Cork airport. Select one of most popular destinations below to see what deals you can find! If you can't find what you're looking for then use our search form to search for your last minute holiday.

Below are our late deal special offers flying from Dublin Airport, these offers are updated hourly.

Prices are per person, include return flights & accommodation based on 2 sharing

From Date Duration Price Book Dublin 30 Apr 2024 3 Nights €294 €294 > Dublin 30 Apr 2024 5 Nights €367 €367 > Dublin 30 Apr 2024 7 Nights €446 €446 > Dublin 30 Apr 2024 10 Nights €592 €592 > Dublin 1 May 2024 3 Nights €554 €554 > Dublin 1 May 2024 5 Nights €628 €628 > Dublin 1 May 2024 7 Nights €694 €694 > Dublin 1 May 2024 10 Nights €917 €917 > Dublin 2 May 2024 3 Nights €348 €348 > Shannon 2 May 2024 4 Nights €448 €448 > Dublin 2 May 2024 5 Nights €462 €462 > Shannon 2 May 2024 5 Nights €484 €484 > Dublin 2 May 2024 7 Nights €538 €538 > Shannon 2 May 2024 7 Nights €566 €566 > Dublin 2 May 2024 10 Nights €839 €839 > Shannon 2 May 2024 14 Nights €883 €883 >

From Date Duration Price Book Dublin 30 Apr 2024 2 Nights €312 €312 > Cork 30 Apr 2024 2 Nights €400 €400 > Dublin 30 Apr 2024 3 Nights €405 €405 > Cork 30 Apr 2024 3 Nights €493 €493 > Dublin 30 Apr 2024 4 Nights €492 €492 > Dublin 1 May 2024 2 Nights €346 €346 > Cork 1 May 2024 2 Nights €386 €386 > Dublin 1 May 2024 3 Nights €432 €432 > Dublin 1 May 2024 4 Nights €538 €538 > Cork 1 May 2024 4 Nights €571 €571 > Dublin 2 May 2024 2 Nights €354 €354 > Dublin 2 May 2024 3 Nights €476 €476 > Cork 2 May 2024 3 Nights €538 €538 > Dublin 2 May 2024 4 Nights €581 €581 > Cork 2 May 2024 4 Nights €592 €592 >

From Date Duration Price Book Dublin 30 Apr 2024 7 Nights €808 €808 > Dublin 1 May 2024 3 Nights €633 €633 > Dublin 1 May 2024 7 Nights €967 €967 > Dublin 1 May 2024 10 Nights €1266 €1266 > Dublin 2 May 2024 7 Nights €786 €786 >

From Date Duration Price Book Dublin 30 Apr 2024 2 Nights €452 €452 > Dublin 30 Apr 2024 5 Nights €617 €617 > Dublin 30 Apr 2024 7 Nights €632 €632 > Cork 1 May 2024 2 Nights €203 €203 > Shannon 1 May 2024 2 Nights €203 €203 > Dublin 1 May 2024 2 Nights €504 €504 > Cork 1 May 2024 3 Nights €272 €272 > Dublin 1 May 2024 3 Nights €588 €588 > Shannon 1 May 2024 4 Nights €282 €282 > Knock 1 May 2024 4 Nights €430 €430 > Dublin 1 May 2024 5 Nights €758 €758 > Knock 1 May 2024 7 Nights €414 €414 > Shannon 1 May 2024 7 Nights €426 €426 > Cork 1 May 2024 7 Nights €442 €442 > Dublin 1 May 2024 7 Nights €674 €674 > Dublin 2 May 2024 2 Nights €422 €422 > Shannon 2 May 2024 3 Nights €272 €272 > Dublin 2 May 2024 3 Nights €526 €526 > Kerry 2 May 2024 4 Nights €437 €437 > Dublin 2 May 2024 5 Nights €542 €542 > Shannon 2 May 2024 7 Nights €372 €372 > Kerry 2 May 2024 7 Nights €520 €520 > Dublin 2 May 2024 7 Nights €566 €566 >

From Date Duration Price Book Dublin 1 May 2024 7 Nights €440 €440 > Dublin 1 May 2024 10 Nights €560 €560 > Dublin 1 May 2024 14 Nights €634 €634 >

From Date Duration Price Book Dublin 30 Apr 2024 2 Nights €362 €362 > Dublin 30 Apr 2024 4 Nights €520 €520 > Dublin 1 May 2024 3 Nights €408 €408 > Dublin 1 May 2024 4 Nights €524 €524 > Dublin 2 May 2024 2 Nights €490 €490 > Dublin 2 May 2024 3 Nights €612 €612 > Dublin 2 May 2024 4 Nights €592 €592 >

Bulgaria Burgas

From Date Duration Price Book Dublin 2 May 2024 5 Nights €550 €550 > Dublin 2 May 2024 7 Nights €572 €572 >

From Date Duration Price Book

Costa Brava

From Date Duration Price Book Cork 30 Apr 2024 4 Nights €200 €200 > Cork 30 Apr 2024 7 Nights €278 €278 > Cork 30 Apr 2024 10 Nights €400 €400 > Cork 30 Apr 2024 14 Nights €604 €604 > Knock 1 May 2024 4 Nights €271 €271 > Dublin 1 May 2024 5 Nights €306 €306 > Dublin 1 May 2024 7 Nights €278 €278 > Knock 1 May 2024 7 Nights €348 €348 > Dublin 1 May 2024 10 Nights €449 €449 > Dublin 1 May 2024 14 Nights €570 €570 > Knock 1 May 2024 14 Nights €699 €699 > Dublin 2 May 2024 7 Nights €387 €387 > Dublin 2 May 2024 10 Nights €570 €570 > Dublin 2 May 2024 14 Nights €648 €648 >

Costa del Sol

From Date Duration Price Book Dublin 30 Apr 2024 3 Nights €279 €279 > Shannon 30 Apr 2024 3 Nights €540 €540 > Cork 30 Apr 2024 3 Nights €856 €856 > Dublin 30 Apr 2024 5 Nights €390 €390 > Cork 30 Apr 2024 5 Nights €478 €478 > Knock 30 Apr 2024 7 Nights €430 €430 > Dublin 30 Apr 2024 7 Nights €449 €449 > Cork 30 Apr 2024 7 Nights €496 €496 > Shannon 30 Apr 2024 7 Nights €711 €711 > Shannon 30 Apr 2024 10 Nights €836 €836 > Dublin 30 Apr 2024 14 Nights €684 €684 > Knock 30 Apr 2024 14 Nights €754 €754 > Cork 30 Apr 2024 14 Nights €812 €812 > Shannon 30 Apr 2024 14 Nights €978 €978 > Dublin 1 May 2024 3 Nights €380 €380 > Cork 1 May 2024 3 Nights €851 €851 > Dublin 1 May 2024 5 Nights €512 €512 > Cork 1 May 2024 5 Nights €866 €866 > Dublin 1 May 2024 7 Nights €528 €528 > Cork 1 May 2024 7 Nights €994 €994 > Dublin 1 May 2024 14 Nights €804 €804 > Cork 1 May 2024 14 Nights €1270 €1270 > Dublin 2 May 2024 3 Nights €400 €400 > Cork 2 May 2024 3 Nights €740 €740 > Dublin 2 May 2024 5 Nights €458 €458 > Cork 2 May 2024 5 Nights €758 €758 > Dublin 2 May 2024 7 Nights €530 €530 > Shannon 2 May 2024 7 Nights €688 €688 > Cork 2 May 2024 7 Nights €820 €820 > Dublin 2 May 2024 14 Nights €844 €844 > Shannon 2 May 2024 14 Nights €1021 €1021 > Cork 2 May 2024 14 Nights €1120 €1120 >

Crete - Chania

From Date Duration Price Book Dublin 30 Apr 2024 7 Nights €534 €534 > Dublin 30 Apr 2024 14 Nights €676 €676 >

From Date Duration Price Book Dublin 1 May 2024 7 Nights €490 €490 > Dublin 1 May 2024 14 Nights €560 €560 >

From Date Duration Price Book Dublin 30 Apr 2024 3 Nights €384 €384 > Dublin 30 Apr 2024 5 Nights €532 €532 > Dublin 30 Apr 2024 7 Nights €674 €674 > Dublin 30 Apr 2024 14 Nights €1522 €1522 > Dublin 1 May 2024 3 Nights €340 €340 > Dublin 1 May 2024 5 Nights €620 €620 > Dublin 1 May 2024 7 Nights €628 €628 > Dublin 1 May 2024 14 Nights €1507 €1507 > Dublin 2 May 2024 3 Nights €510 €510 > Dublin 2 May 2024 5 Nights €668 €668 > Dublin 2 May 2024 7 Nights €821 €821 > Dublin 2 May 2024 14 Nights €1718 €1718 >

Fuerteventura

From Date Duration Price Book Shannon 30 Apr 2024 7 Nights €311 €311 > Shannon 30 Apr 2024 14 Nights €605 €605 >

Gran Canaria

From Date Duration Price Book Dublin 30 Apr 2024 7 Nights €438 €438 > Dublin 30 Apr 2024 9 Nights €712 €712 > Dublin 30 Apr 2024 14 Nights €836 €836 > Dublin 1 May 2024 7 Nights €650 €650 > Dublin 1 May 2024 9 Nights €772 €772 > Dublin 1 May 2024 14 Nights €956 €956 > Dublin 2 May 2024 5 Nights €496 €496 > Dublin 2 May 2024 7 Nights €702 €702 > Dublin 2 May 2024 9 Nights €744 €744 > Dublin 2 May 2024 14 Nights €766 €766 >

From Date Duration Price Book Dublin 30 Apr 2024 3 Nights €304 €304 > Dublin 30 Apr 2024 5 Nights €429 €429 > Dublin 30 Apr 2024 7 Nights €472 €472 > Dublin 30 Apr 2024 14 Nights €746 €746 > Dublin 1 May 2024 3 Nights €347 €347 > Dublin 1 May 2024 5 Nights €488 €488 > Dublin 1 May 2024 7 Nights €486 €486 > Dublin 1 May 2024 14 Nights €742 €742 > Dublin 2 May 2024 3 Nights €500 €500 > Dublin 2 May 2024 5 Nights €542 €542 > Dublin 2 May 2024 7 Nights €580 €580 > Dublin 2 May 2024 14 Nights €840 €840 >

From Date Duration Price Book Shannon 30 Apr 2024 3 Nights €364 €364 > Shannon 30 Apr 2024 7 Nights €598 €598 > Dublin 1 May 2024 2 Nights €512 €512 > Dublin 1 May 2024 3 Nights €534 €534 > Dublin 1 May 2024 4 Nights €537 €537 > Shannon 1 May 2024 7 Nights €614 €614 > Dublin 2 May 2024 2 Nights €428 €428 > Dublin 2 May 2024 3 Nights €431 €431 > Dublin 2 May 2024 4 Nights €510 €510 >

From Date Duration Price Book Dublin 30 Apr 2024 4 Nights €624 €624 > Dublin 30 Apr 2024 7 Nights €1092 €1092 > Dublin 30 Apr 2024 14 Nights €914 €914 > Dublin 1 May 2024 3 Nights €474 €474 > Dublin 1 May 2024 7 Nights €548 €548 > Dublin 1 May 2024 14 Nights €610 €610 > Dublin 2 May 2024 3 Nights €600 €600 > Dublin 2 May 2024 7 Nights €632 €632 > Dublin 2 May 2024 14 Nights €570 €570 >

From Date Duration Price Book Dublin 30 Apr 2024 7 Nights €440 €440 > Dublin 30 Apr 2024 10 Nights €589 €589 > Dublin 30 Apr 2024 14 Nights €796 €796 > Dublin 1 May 2024 5 Nights €356 €356 > Dublin 1 May 2024 7 Nights €430 €430 > Dublin 1 May 2024 14 Nights €796 €796 > Dublin 2 May 2024 5 Nights €375 €375 > Dublin 2 May 2024 7 Nights €408 €408 > Dublin 2 May 2024 14 Nights €796 €796 >

From Date Duration Price Book Dublin 30 Apr 2024 5 Nights €454 €454 > Dublin 30 Apr 2024 7 Nights €512 €512 > Cork 30 Apr 2024 7 Nights €904 €904 > Dublin 30 Apr 2024 12 Nights €824 €824 > Dublin 30 Apr 2024 14 Nights €796 €796 > Cork 30 Apr 2024 14 Nights €1186 €1186 > Dublin 1 May 2024 5 Nights €528 €528 > Dublin 1 May 2024 7 Nights €509 €509 > Shannon 1 May 2024 7 Nights €534 €534 > Dublin 1 May 2024 12 Nights €805 €805 > Shannon 1 May 2024 14 Nights €775 €775 > Dublin 1 May 2024 14 Nights €850 €850 > Dublin 2 May 2024 5 Nights €527 €527 > Cork 2 May 2024 5 Nights €680 €680 > Cork 2 May 2024 7 Nights €730 €730 > Dublin 2 May 2024 7 Nights €811 €811 > Cork 2 May 2024 10 Nights €836 €836 > Dublin 2 May 2024 12 Nights €786 €786 > Dublin 2 May 2024 14 Nights €844 €844 > Cork 2 May 2024 14 Nights €876 €876 >

From Date Duration Price Book Dublin 30 Apr 2024 2 Nights €536 €536 > Dublin 30 Apr 2024 3 Nights €562 €562 > Dublin 30 Apr 2024 5 Nights €741 €741 > Dublin 30 Apr 2024 7 Nights €876 €876 > Dublin 2 May 2024 2 Nights €704 €704 > Dublin 2 May 2024 3 Nights €847 €847 > Dublin 2 May 2024 5 Nights €908 €908 > Dublin 2 May 2024 7 Nights €1285 €1285 >

From Date Duration Price Book Dublin 30 Apr 2024 5 Nights €398 €398 > Dublin 30 Apr 2024 7 Nights €361 €361 > Shannon 30 Apr 2024 7 Nights €402 €402 > Dublin 30 Apr 2024 10 Nights €550 €550 > Shannon 30 Apr 2024 14 Nights €683 €683 > Dublin 30 Apr 2024 14 Nights €698 €698 > Shannon 1 May 2024 3 Nights €209 €209 > Dublin 1 May 2024 5 Nights €542 €542 > Knock 1 May 2024 7 Nights €330 €330 > Shannon 1 May 2024 7 Nights €333 €333 > Dublin 1 May 2024 7 Nights €618 €618 > Dublin 1 May 2024 10 Nights €852 €852 > Shannon 1 May 2024 14 Nights €650 €650 > Knock 1 May 2024 14 Nights €759 €759 > Dublin 1 May 2024 14 Nights €1075 €1075 > Dublin 2 May 2024 5 Nights €394 €394 > Shannon 2 May 2024 5 Nights €478 €478 > Dublin 2 May 2024 7 Nights €454 €454 > Shannon 2 May 2024 7 Nights €468 €468 > Dublin 2 May 2024 10 Nights €689 €689 > Dublin 2 May 2024 14 Nights €848 €848 > Shannon 2 May 2024 14 Nights €856 €856 >

From Date Duration Price Book Shannon 30 Apr 2024 7 Nights €419 €419 > Dublin 1 May 2024 4 Nights €481 €481 > Dublin 1 May 2024 7 Nights €606 €606 >

From Date Duration Price Book Dublin 30 Apr 2024 7 Nights €969 €969 >

From Date Duration Price Book Dublin 30 Apr 2024 7 Nights €364 €364 > Dublin 30 Apr 2024 14 Nights €400 €400 >

From Date Duration Price Book Dublin 1 May 2024 3 Nights €429 €429 > Dublin 1 May 2024 4 Nights €492 €492 > Dublin 2 May 2024 2 Nights €316 €316 > Dublin 2 May 2024 3 Nights €390 €390 > Dublin 2 May 2024 4 Nights €502 €502 >

From Date Duration Price Book Dublin 1 May 2024 2 Nights €359 €359 > Dublin 1 May 2024 3 Nights €431 €431 > Dublin 1 May 2024 4 Nights €576 €576 > Dublin 2 May 2024 2 Nights €476 €476 > Dublin 2 May 2024 3 Nights €616 €616 > Dublin 2 May 2024 4 Nights €780 €780 >

From Date Duration Price Book Dublin 30 Apr 2024 4 Nights €372 €372 > Dublin 30 Apr 2024 7 Nights €550 €550 > Dublin 30 Apr 2024 11 Nights €1067 €1067 > Dublin 30 Apr 2024 14 Nights €1061 €1061 >

From Date Duration Price Book Dublin 30 Apr 2024 5 Nights €258 €258 > Shannon 30 Apr 2024 7 Nights €288 €288 > Dublin 30 Apr 2024 7 Nights €341 €341 > Dublin 30 Apr 2024 9 Nights €438 €438 > Dublin 30 Apr 2024 14 Nights €581 €581 > Shannon 30 Apr 2024 14 Nights €648 €648 > Dublin 1 May 2024 5 Nights €311 €311 > Dublin 1 May 2024 7 Nights €280 €280 > Dublin 1 May 2024 9 Nights €408 €408 > Dublin 1 May 2024 14 Nights €548 €548 > Dublin 2 May 2024 5 Nights €320 €320 > Dublin 2 May 2024 7 Nights €368 €368 > Shannon 2 May 2024 7 Nights €390 €390 > Dublin 2 May 2024 9 Nights €452 €452 > Shannon 2 May 2024 10 Nights €599 €599 > Dublin 2 May 2024 14 Nights €613 €613 > Shannon 2 May 2024 14 Nights €761 €761 >

From Date Duration Price Book Dublin 1 May 2024 7 Nights €964 €964 > Dublin 1 May 2024 14 Nights €1274 €1274 >

Sardinia Alghero

From Date Duration Price Book Dublin 2 May 2024 4 Nights €407 €407 > Dublin 2 May 2024 7 Nights €526 €526 >

From Date Duration Price Book Dublin 30 Apr 2024 4 Nights €446 €446 > Dublin 30 Apr 2024 7 Nights €685 €685 > Dublin 30 Apr 2024 11 Nights €1014 €1014 > Dublin 1 May 2024 4 Nights €591 €591 > Dublin 1 May 2024 7 Nights €812 €812 > Dublin 1 May 2024 11 Nights €1258 €1258 > Dublin 2 May 2024 4 Nights €492 €492 > Dublin 2 May 2024 7 Nights €697 €697 > Dublin 2 May 2024 11 Nights €1078 €1078 >

From Date Duration Price Book Dublin 30 Apr 2024 4 Nights €504 €504 > Dublin 30 Apr 2024 7 Nights €558 €558 > Dublin 30 Apr 2024 11 Nights €1010 €1010 > Dublin 30 Apr 2024 14 Nights €712 €712 > Dublin 1 May 2024 4 Nights €577 €577 > Dublin 1 May 2024 7 Nights €594 €594 > Dublin 1 May 2024 11 Nights €1083 €1083 > Dublin 1 May 2024 14 Nights €748 €748 > Dublin 2 May 2024 4 Nights €404 €404 > Dublin 2 May 2024 7 Nights €632 €632 > Dublin 2 May 2024 11 Nights €558 €558 > Dublin 2 May 2024 14 Nights €624 €624 >

Thessaloniki

From Date Duration Price Book Dublin 1 May 2024 4 Nights €212 €212 > Dublin 1 May 2024 7 Nights €282 €282 > Dublin 1 May 2024 14 Nights €448 €448 >

Search returned no results, please try different filters

Would you prefer to fly from an alternative airport? Click here to see our last minute holidays from Cork Airport, alternatively see our last minute holidays from Shannon Airport

Looking for a late holiday deal from Dublin? Save and book the cheapest last minute special offer from Dublin Airport with Sunway. Dublin Airport is an international airport serving Dublin, the capital city of Ireland. The airport is located 10km north of Dublin and it is located in Collinstown, in county Fingal. With flights to our sunny holiday destinations right on your doorstep, it's time to get packing and head for Dublin Airport. Getting to Dublin airport Car: Easy access from the M50 and M1 Train: All Dublin's mainline stations are connected to Dublin airport by bus and taxi services Bus: Regular bus services run from Dublin airport to Dublin and surrounding areas Facilities at Dublin airport A range of fabulous shopping Delicious food and drink to suit all tastes Baby changing facilities in terminal Disabled allocated parking and access in terminal

sunway travel cancellation policy

Sign up for weekly special offers and exclusive deals!

Follow us on social channels.

sunway travel cancellation policy

  • Gift Vouchers
  • Important Information
  • Booking Conditions
  • Job Opportunities
  • Frequently asked questions
  • Promotions & Competitions
  • Terms of use
  • Privacy Notice
  • Cookie Policy

TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise

We've detected unusual activity from your computer network

To continue, please click the box below to let us know you're not a robot.

Why did this happen?

Please make sure your browser supports JavaScript and cookies and that you are not blocking them from loading. For more information you can review our Terms of Service and Cookie Policy .

For inquiries related to this message please contact our support team and provide the reference ID below.

  • Travel News
  • Cruise News
  • Business Travel News
  • Movers & Shakers
  • Industry Jobs
  • Competitions
  • ITTN Photographer of the Year
  • ITTN Awards 2023
  • ITTN and VisitMalta
  • The Travel Directory
  • Marketing Opportunities
  • Privacy Policy
  • Travel2Ireland
  • Travel Times

Irish Travel Trade News

Sunway’s History

Fionn Davenport

Sunway is a 100% Irish-owned family business that was founded in 1966 by Roy Beatty. The company then passed to Roy’s daughter, Madeline Kilbride, in 1974 and to his granddaughter, Tanya Airey, in 1998. Tanya’s father, Jim Furlong, has remained Chairman of Sunway since 1974. Tanya’s husband, Philip Airey, is a Director of the company and her cousin, Brian McGovern, is Financial Director.

Sunway’s original office opened in Blackrock as a corporate and leisure travel agency and the company started tour operations in 1991, with Morocco being its first destination. The company expanded with the opening of Sunway shops throughout Dublin and also through the major development of its corporate and incentive travel business.

Sunway, now located in Dun Laoghaire, Co Dublin, has always prided itself on bringing the best holiday destinations to the Irish market and is recognised throughout the industry as an authority on all aspects of the travel business.

www.sunway.ie/aboutus.asp

  • Brian McGovern
  • Jim Furlong
  • Madeline Kilbride
  • Philip Airey
  • Tanya Airey

Fionn Davenport

RELATED ARTICLES

Win a trip for 2 to malta enter before 30 april, final few days to win a place on irish agent fam to dubai, expedition cruising takes centre stage at inaugural ecn dublin event, brittany ferries confirms extension of rosslare-cherbourg service to third weekly sailing, leave a reply cancel reply.

Save my name, email, and website in this browser for the next time I comment.

Logo

Limerick Ranked in Top 10 Most Eco-Friendly City Break Destinations

Planning approval granted for loop head lighthouse tourism development, finnair launches more than 100 employee-driven sustainability initiatives for centennial celebrations.

Irish Travel Trade News

  • ITTN: Ireland’s Travel Trade Network

© ITTN.ie

  • Book a Flight
  • Manage Reservations
  • Explore Destinations
  • Flight Schedules
  • Track Checked Bags
  • International Travel
  • Flight Offers
  • Low Fare Calendar
  • Upgrade My Flight
  • Add EarlyBird Check-In
  • Check Travel Funds
  • Buy Carbon Offsets
  • Flying with Southwest
  • Book a Hotel
  • Redeem Points for Hotels
  • More Than Hotels
  • Hotel Offers
  • Best Rate Guarantee
  • Rapid Rewards Partners
  • Book a Vacation Package
  • Manage My Vacation
  • Vacation Package Offers
  • Vacation Destinations
  • Why Book With Us?
  • FLIGHT STATUS
  • CHANGE FLIGHT

EarlyBird

  • Travel Information

Cancellation

Travel info, booking a holiday with sunweb is as easy as 1, 2, 3 , select a topic.

  • Booking & paying
  • Prices & Supplements 
  • Money & travel documents
  • ABTA & ATOL
  • Offers 
  • Accommodation
  • Lift passes, hire & lessons 
  • Complaints 

<top>

  • Cancellation fees
  • Cancellation if flight included

Free cancellation Sunweb offers a 3-day free cancellation period for self-drive holidays booked outside 10 weeks before departure. You can cancel your booking via My Sunweb .

Example: if you booked your holiday on Monday, you can cancel your booking free of charge until Thursday 11:59 PM.

Sunweb does not offer free cancellation on: - Bookings made within 10 weeks before departure - Cruises - Flight packages

General cancellation

Cancellation fees are calculated based on the cancellation date and the number of days before departure - the more notice you give, the less we will be forced to charge. If you cancel your holiday, we will calculate the cancellation costs according to the Sunweb conditions. Standard cancellation is therefore not free of charge. 

You can cancel your booking via your My Sunweb  account, where you will see the cancellation costs. If there are any outstanding cancellation costs, you can settle this directly via Credit card or Debit card. If you do not pay the cancellation costs immediately, you can log back in at a later stage to pay. If you have an "overpaid amount", we will refund the overpaid amount within 14 days. If you have (partially) paid for your holiday with a credit note Sunweb will reassign this amount to a credit note. You will receive the cancellation invoice by email within 2 hours of cancellation.

If you booked a cruise holiday , you cannot cancel your holiday via My Sunweb. If you want to make changes or cancel your holiday, please contact us. Please also note different cancellation terms apply to cruise holiday. We advise you to check our Questions & Answers page for more information.

Cancellation fees 

* Your deposit is non-refundable, even if the cancellation charge calculated is lower than the deposit amount paid. 

Cancellation if a flight is included in the package

All scheduled flights are non-refundable. This means that you will not be refunded the amount you have paid for the flights (which form part of your package). This means that you will have to pay 100% of the flight price as well as the percentage of the remaining components of your package. You might be able to claim for the cancellation costs from your travel insurance, please check your policy. Where the standard deposit is increased to secure specific facilities or an additional payment has been made for transport airline tickets and these are non-refundable, then the scale of charges will be calculated based on a % of the cost of all other arrangements and the non-refundable charges will be added to that cancellation charge to give the total charge. Infant charges of £45 are non-refundable in the event of the cancellation of a holiday.  

Contact Us 

IMAGES

  1. Travel Cancellation Policies

    sunway travel cancellation policy

  2. What is a covered reason for trip cancellation?

    sunway travel cancellation policy

  3. Cancellation Policy Template

    sunway travel cancellation policy

  4. Booking Cancellation Policy Template

    sunway travel cancellation policy

  5. Booking Cancellation Policy Template

    sunway travel cancellation policy

  6. Sunway Travel

    sunway travel cancellation policy

COMMENTS

  1. Booking Terms and Conditions

    The following Terms & Conditions apply when you book a Package Holiday with Sunway and all amendments to your booking whether made by you or by Sunway. In this Booking Form the word "Organiser" means, Sunway Travel Limited TO Licence Number 101/TA Licence Number 731 (* please refer above) the entity that who arranges your transport ...

  2. Frequently asked questions

    Find answers to Frequently Asked Questions about Sunway Travel Group in Ireland. Menu Call 01 2311800. Trustpilot. Manage My Booking ... We recommend you ensure that any alternative insurance policy includes covers for (a) loss of baggage, (b) flight delays, (c) cover while in resort and (d) cancellation of your holiday prior to travel.

  3. PDF please read below and reply advising you accept these current ...

    5. You fall ill with Covid-19 at home and cannot travel. Under the Cancellation or Curtailment section, cancellation cover is in place if an insured customer is diagnosed with COVID within 14 days of the start of the booked trip and cannot travel and subject to the general exclusion about travelling against the advice of the FCDO. 6.

  4. Biden-Harris Administration Announces Final Rule Requiring Automatic

    In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel. DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

  5. Tips for Purchasing the Right Travel Insurance Cover

    Always purchase Travel Insurance with Sunway as soon as you book your trip to ensure you are covered for cancellation straight away. You can run the risk of having a claim declined if you or a family member falls ill prior to taking out the Insurance. Read the important conditions relating to health. Most policies will require a medical ...

  6. Contact Us

    Contact the Sunway Holidays customer support team between 9am and 6pm Monday to Friday and Saturday 10am to 2pm. ... Sunway are a fully bonded and licensed travel company through the bonding and licensing requirements of the Irish Aviation Authority - TA 0731/TO 101. ... Cookie Policy; TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD ...

  7. Trip Cancellation Insurance Explained

    The price of trip cancellation insurance can vary based on the traveler's age, destination, length of trip, cost of trip and insurance company. Using the same $5,000, two-week trip to Italy as ...

  8. Trip Cancellation Insurance

    If you purchase a basic travel insurance policy that includes trip cancellation coverage, you can expect to pay between 5% and 10% of your trip costs. For instance, if you buy a $10,000, nine-day ...

  9. Get the Best Travel Insurance

    Premium as low as RM20! Benefits: Death & permanent disablement due to accident. Medical expenses up to RM500,000. Liability benefits. Alternative medicine. Trip cancellation, and more travel insurance. GET QUOTE. Buy Travel Insurance with Covid-19 coverage from reputable corporate agency with over 30 years experience in insurance products and ...

  10. Terms of Service

    In consideration of your use of the Service, you agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete ...

  11. HOTEL POLICIES & HOUSE RULES

    Fitness Centre: Operation hours: From 7.00am - 8.00pm. Location: Level 11, Sunway Putra Hotel. Dress code: Fitness/Sportswear. The fitness centre is fully equipped with free weights, treadmills and exercise machines for your use. Please use your room key card to access the Fitness Centre.

  12. Airlines must cough up cancellation cash and can no longer hide fees

    The 11 largest U.S. airlines returned $10.9 billion in cash refunds last year, an increase over $7.5 billion in 2019 but slightly down from $11.2 billion in 2022, the group said.

  13. SUNWAY

    Best Sun Holidays from Sunway. Sunway Travel is the largest and only Irish owned operator to offer a full selection of best value sun holidays. Our offers include: Summer Sun Package Holidays and Winter Sun Holidays, Worldwide, USA & Canada, Cruise, River Cruise, Sunsail, Club Med, Mark Warner, Neilson, Adventure Trips, Escorted Tours, Weddings, Honeymoons and Lapland.

  14. Sunway Holidays

    Sunway Holidays, Dún Laoghaire, Dublin, Ireland. 103,824 likes · 1,686 talking about this · 111 were here. The Sunway Travel Group offers comprehensive leisure and group travel services to the Irish...

  15. New Zealand

    Experience New Zealand. The main reason to experience New Zealand is nature at her best offering breath-taking landscapes of stunning and diverse natural beauty which include majestic and dramatic fjords, spectacular glaciers, rugged mountains, vast plains and farmland, long coastlines, wonderful sandy beaches and active geothermal regions plus ...

  16. About

    Your perfect partner in corporate travel management. Sunway Travel Sdn. Bhd. changed its name from First Travel & Tours (PJ) Sdn Bhd. after the company was acquired by Sunway City Berhad in 1994, and became a member of the renowned Sunway Group. We specialise in handling corporate travel, incentive group travel, MICE arrangements, flight ...

  17. Trip Cancellation Insurance

    Call us at: 800-826-5248. Travel Guard Trip Cancellation Insurance has your back. Trips get canceled. That's when trip insurance can make a world of difference. With Travel Guard, you're prepared if you need to cancel for work or illness or weather or any other covered reason.

  18. Last Minute Holiday Deals from Dublin, Ireland

    Find last minute holidays from Dublin with Sunway. Special Offer holidays from Dublin. 2024 late holiday deals from Dublin with Sunway. ... Cookie Policy; TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD. The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, ...

  19. Airlines Must Now Pay Automatic Refunds for Canceled Flights

    Airlines will now have to provide automatic refunds to travelers if flights are canceled or significantly altered under new US Department of Transportation rules, a significant change for ...

  20. Cancellations

    90 days prior to departure or more: Trip Price refund. 89-60 days: 10% of your Trip Price or $300—whichever is greater. 59-30 days: 65% of your Trip Price. 29 days-departure: 100% of your Trip Price. Cancellation Charges for River Cruises and Small Ship Adventures: 90 days prior to departure or more: 89-60 days: 40% of your Trip Price.

  21. Sunway's History

    June 22, 2016. Estimated Reading Time - Less than 1 min. Sunway is a 100% Irish-owned family business that was founded in 1966 by Roy Beatty. The company then passed to Roy's daughter, Madeline Kilbride, in 1974 and to his granddaughter, Tanya Airey, in 1998. Tanya's father, Jim Furlong, has remained Chairman of Sunway since 1974.

  22. Refund Policy If You Cancel Your Flight

    If you cancel your booking within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit TM (depending on the fare) to buy a future flight. If you cancel your booking following a significant schedule change or delay, you may be ...

  23. Cancellations

    The majority of applicable refunds are processed within 45 days of receipt of your cancellation. Cancellation Charges for Land Tours and Land Adventures: 90 days prior to departure or more: Trip Price refund less purchased Travel Protection Plan. 89-60 days: 10% of your Trip Price or $300—whichever is greater. 59-30 days: 65% of your Trip Price.

  24. Cancellations Travel Information

    Sunweb offers a 3-day free cancellation period for self-drive holidays booked outside 10 weeks before departure. You can cancel your booking via My Sunweb. Example: if you booked your holiday on Monday, you can cancel your booking free of charge until Thursday 11:59 PM. Sunweb does not offer free cancellation on: - Bookings made within 10 weeks ...