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Orbis Travel

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About Orbis

As a dynamic, stable and international company, we pay special attention to our employees because they create the company and confirm the company's success..

• Basic informations
• Strategy and business model

Cooperating organizations

Orbis sa is the largest group investing in hotel assets in poland and eastern europe..

It comprises 73 hotels, including 63 own and 10 in lease (total of over 14,000 rooms), in 6 countries of the region: in the Czech Republic, Lithuania, Poland, Romania, Slovakia and Hungary. 

We provide hotel management services at every stage of investment implementation. We have many years of experience in modernizing, transforming and building hotels from scratch.

revenues in 2017

The Orbis company was established in 1920 in Lviv as the first Polish travel agency “Orbis”.

We are one of the few examples of an enterprise with a Polish pedigree, which successfully expanded its operations on the Central and Eastern European market, at the same time drawing on the strategic investor's experience and the economies of scale that the cooperation with the Accor Group.

Founded in Lvov

1st franchise agreement for 6 Novotel in Poland

1st Mercure in Warsaw 1st ibis in Cracow

Orbis S.A. IPO on Warsaw Stock Exchange

Accorhotels becomes a 20% shareholder

General Franchise Agreement for Poland and Baltic States signed

Orbis buys 11 hotels under ibis and Novotel brands

Accor above 50% stake in Orbis

Orbis sells non-core subsidiaries

Pure hotel player and speeds up network development through franchise & management

Orbis acquires 38 AH hotels in EE 

Exclusive Master Licence Agreement for 16 countries

New brand -adagio MFA

Orbis SA is a leader in the EE hotel real estate market, invests in the construction and modernization of hotels. 

Chamber of Commerce of the Polish Hotel Industry (IGHP) represents hospitality industry in Poland in economic, professional and legislative matters at local, national and European levels.

Business Center Club is a prestigious business club for entrepreneurs and the largest statutory organization of individual employers in the country. Club members employ over 400,000 employees, turnover of companies reach 20 billion zlotys, and the headquarters are located in nearly 250 cities.

The Polish Association of Listed Companies is a self-government prestigious organization of companies listed on the Stock Exchange, in which the membership is voluntary. The Polish Association of Listed Companies is a member of EuropeanIssuers, an organisation representing listed companies from all over Europe. It serves the issuer's environment with knowledge and advice on the regulation of the stock market and the rights and obligations of the participating companies.

The public-private association, whose formation was initiated by the City Hall of Warsaw. The Warsaw Tourist Organization unites entities operating in the broadly understood tourism industry in Warsaw (tourism organizers, event agencies, hotels, conference facilities, cultural institutions, restaurants).

Globalny Kodeks Etyki w Turystyce (GCET) to kompleksowy zestaw ogólnych zasad mających na celu ukierunkowanie rozwoju turystyki, w tym hotelarstwa w sposób maksymalizujący korzyści społeczno-gospodarcze sektora, przy jednoczesnej minimalizacji skutków potencjalnie negatywnego wpływu na środowisko, dziedzictwo kulturowe i społeczeństwa na całym świecie. Adresowany do rządów, branży turystycznej, społeczności i turystów.

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Orbis is a leading travel portal in the UK. We craft customized travel itineraries to ensure a luxurious experience. Book your dream holiday and start making memories.

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Reviews 4.7.

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Hi I enjoyed my personal dealings with…

Hi I enjoyed my personal dealings with John your agent. He helped us in a very friendly way and though he had to move our dates which unfortunately now didn't include a weekend (as we would arrive late on a Sunday I believe). We look forward to our break and hope it lives up to our expectations in September. Regards John Lee

Date of experience : 01 May 2024

Booked 5 day break with John to Ischia

Booked 5 day break with John to Ischia. Everything was fully explained and we were given a choice of different flight options to choose what suited us. Although we couldn't get out original dates John sorted new dates out and explained all transfers including ferry to get to hotel. Very thorough and even followed up with a call to check all documents were received. Very impressed with the customer service.

Date of experience : 19 April 2024

Reply from Orbis Travels

Dear Mrs. Thomas Thank you for taking the time to share your recent holiday booking experience. Our team takes great pride in ensuring that each customer receives the highest level of service, and we are delighted to know that John met your expectations. Thank you for choosing our company and we appreciate the trust you have placed in us. Kind Regards Orbis Travels

Forthcoming Ishia break.

There were various upgrades and options to our forthcoming Ishia break. These should have been outlined in the website advertising. However, John at Orbis was very good at explaining and implementing these on the schedule

Date of experience : 26 April 2024

Online booking experience

My online booking experience was straightforward and was helped by the assistance given by John. The holiday itself was just what I needed and the hotel excellent, although quiet given it was the start of the season. The only issue I had was that no-one explained what my upgrade to ultra all-inclusive involved, as I seemed to enjoy the same benefits as all the other guests!

Date of experience : 22 April 2024

A Welcome Break

Robin at Orbis Travel was our point of contact and the company arranged everything efficiently. Unfortunately the ferry was late so we didn't reach Ischia until midnight which made it a long day. An earlier flight would have worked out better.Although Ischia more than made up for this initial hiccup. It is a small island with exotic gardens, pretty seaside towns and dramatic mountains. The weather was warm and the sun shone most days which made the experience a welcome break from the grey skies of Britain!

Date of experience : 14 April 2024

Dear Miss Grist Thank you for taking the time to share your valuable feedback regarding your recent holiday. We are glad to know that Robin exceeded your expectations and provided you with excellent service. We regret to hear that Ferry got delay and for that reason you reach at your destination late. We are glad that despite this setback, you were still able to enjoy your holiday. Once again, we appreciate your feedback and thank you for choosing us. Kind Regards, Orbis Travels.

Helpful and considerate travel agent

John who assisted me with the booking was very helpful, he clearly set out the options available (dates, flight times, etc) and the costs involved. He even suggested alternative dates as I'd mentioned the city break to Krakow was for my partner's birthday, which was very thoughtful. There was a change of hotel to the one originally advertised, but that was fine as its a bit closer to the old town. Plus they upgraded our airport transfers as a complimentary gesture, which was also appreciated. Would definitely consider using Orbis Travel again.

Date of experience : 10 May 2024

John was very helpful from start to…

John was very helpful from start to finish. Along with other members of staff. We had flights, taxis, ferry crossing and taxis on arrival at destination. All organised for us. Hotel had a meal ready for us at 1am in the morning. We didn't realise how long the journey would be. Next time I will research better. Otherwise no complaints

Date of experience : 24 April 2024

Thanks to travel agent Sean

Thanks to travel agent Sean , who not only found a good holiday for my requirements but also booked it so fast and keeping me informed same time within that process. I have always got great deal from orbis travel and used their services for last 4 to 5 holidays. But the experience this time is even better.

Date of experience : 08 May 2024

Dear Mr. Parikh Thank you for being our valuable customer and taking time to share your feedback. Sean is an invaluable member of our team, Delivering exceptional service is at the heart of what we do, and We are happy to know that Sean went above and beyond to ensure your satisfaction. Kind Regards Orbis Travels.

Excellent deal and Great Service

John has helped me to book a great deal for a dual centre city break for me and my son to Krakow and Berlin this August. He's arranged everything including our transfers and our guided tour of Auschwitz & Birkenau. Everything has been explained along the way, and all correspondence has been quick and clearly done. Highly recommend using Orbis Travels and I'll definitely be using them again in the future. Thank you John for your great customer service throughout this process!

Date of experience : 04 May 2024

Dear Miss Whawell We strive to deliver top-notch service to all our customers, and it's always gratifying to receive feedback that reflects our commitment to customer satisfaction, we are glad to know that John exceeded your expectations and provided you with excellent service. Thank you for choosing Orbis Travels , and we look forward to serving you again in the future with the best deal. Kind Regards Orbis Travels

Received excellent survive from John

Received excellent survive from John. My booking was complicated and for multiple people but it was made straight forward. I am now looking forward to my holiday with confidence that all will be well.

Great service

I saw some breaks from Orbis travel advertised on a trawler site, so contacted the company and spoke to John, who was our point of contact throughout the journey. Our original choice was fully booked for the dates i wanted, John suggested other dates and other hotels. After much debating i settled on another hotel in the region suitable for our needs thanks to John. I would not hesitate to recommend Orbis for holidays.

Dear Mr. Drane Thank you for your kind feedback. At Orbis Travels, we strive to ensure that every customer receives personalized attention and exceptional support when planning their holidays and we're glad that John succeed your expectations. We greatly value your feedback and hope you have a nice holiday. Kind Regards Orbis Travels.

Amazing Customer Service from Roger

Unable to check in on Ryanair website and starting to become concerned as we were travelling tomorrow. Spoke to Roger at Orbis and he not only managed to check us in but also emailed our boarding passes. Amazing customer service......THANK YOU ROGER

Date of experience : 07 May 2024

Dear Mrs. Robinson Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that Roger provided excellent service. We greatly value your support and hope you have a nice holiday. Kind Regards, Orbis Travels.

Amazing holiday. Great price !

Sean helped us book a short trip to Croatia. It was an all inclusive holiday just outside Dubrovnik. The hotel was amazing with great quality food selection at every meal and the staff were all extremely friendly and helpful. The view was breathtaking. A very worthwhile trip at such a great price. Osmine Hotel even helped us book a day trip to Bosnia-Herzegovina which was very enjoyable. We are even thinking about a second visit later in the year !!! We would highly recommend Orbis Travels.

Dear Cory Thank you so much for choosing Orbis travels to book your holiday ! We're happy to hear that you had an exceptional time. Providing unforgettable vacations is at the core of what we do, and it's wonderful to know that Sean could assist in creating those special memories for you. Once again, thank you for your kind words and we look forward to serving you in the future. Kind Regards Orbis Travels.

Holiday booking - John

Just booked a holiday through Orbis our contact was John and he was excellent throughout, having told him what we wanted which wasn't simple, he came back with the a couple of options, one of which we went for. He was firendly, cheerful, efficient and very conscientious. Very much looking forward to the holiday

Dear Customer Thank you to share feedback about your recent booking experience with John. John is an invaluable member of our team, Delivering exceptional service is at the heart of what we do, and We are happy to know that John went above and beyond to ensure your satisfaction. We will wait to hear about the amazing memories you'll create on your holiday! Kind Regards Orbis Travels.

Trip to Krakow

We have recently organised a holiday to Krakow using Orbis Travel. The agent, Roger, was most helpful , suggesting that we take a flight early in the day in order to make the most of our time there. The original hotel was not available so he found us a different one and sorted out other travel details for us.

Date of experience : 06 May 2024

Dear Mr. Cromey Thank you so much for taking the time to share your positive experience with Orbis Travels, Providing exceptional service is always our top priority, and we're glad we able to assist you in planning your trip. We greatly value your feedback and we look forward to serving you again in the future with the best deal. Kind Regards Orbis Travels.

Just booked a short break in Italy and…

Just booked a short break in Italy and Sean couldn't have been more helpful. I am joining friends who had already booked their break earlier and Sean has managed to get me the same flights and hotel. Lets hope the holiday proceeds as efficiently as the booking process.

Dear Mrs. Worcester Thank you for taking the time to provide your valuable feedback about us. We are glad to know that Sean exceeded your expectations and provided you with excellent service. We will look forward to serving you again in the future with the best deal. Kind Regards Orbis Travels.

Recently enjoyed a twin centre city…

Recently enjoyed a twin centre city break, Budapest & Prague! Both city’s have so much to see &- hotels were good, location of Prague Hotel, St George was particularly good, near main square m. Bolt taxis are really good value but we were ripped off by an independent from station to hotel so beware if that. Train journey was not so great- could only order food & drinks online & wi fi was poor. Most items from buffet were sold out so do take anything you want to eat & drink with you. Mostly positive experience.

Date of experience : 16 February 2024

Dear Miss Burford Thank you for taking the time to share your positive feedback about your recent holiday booking experience with our representative with us. We are delighted that you enjoyed every aspect of your trip and we apologies to know that your Train journey was not so great. We truly appreciate your feedback and look forward to welcoming you back for another incredible holiday experience. Kind Regards, Orbis Travels

Italian holiday

I recently booked a short holiday to Italy with Orbis travel. From start to finish I found all staff very polite and helpful. I struggle with technology and was not able to download my boarding pass so Robin checked ne in and sent me the print out of the boarding pass. He also did this for the return journey. He was extremely helpful. 5 stars *****

Date of experience : 02 May 2024

Mrs. Jakeman Thank you so much for taking the time to share your feedback! Ensuring our customers have an exceptional journey from start to finish is our top priority, and it's truly rewarding to know that we succeeded in helping you out in all the ways. We greatly appreciate your kind words and your trust in Orbis Travels. Kind Regards Orbis Travels.

Good value break

Booked a short break for 2 which was good value, but 2 days later was contacted to say the holiday was going ahead but the cost had increased by almost £50 each. John had been my contact throughout and after some discussion agreed that the original price would stand. John was helpful throughout in ensuring the costs remained as quoted

Date of experience : 27 March 2024

Dear Mr. Dodds Thank you so much for taking the time to leave such a kind review! Providing excellent service is our top priority, and we're delighted to know that that John's assistance made your experience with us a positive one. Kind Regards Orbis Travels.

Excellent short break in Krakow

Our short break in Krakow was an excellent holiday; and, thanks to Orbis Travels, a bargain as well. Our hotel wasn't the original one advertised, but the replacement hotel offered far exceeded our expectations. It was very centrally located and provided a varied and tasty breakfast, as well as a comfortable room. The package gave us the opportunity to explore this beautiful and welcoming city and we enjoyed our time there a lot.

Date of experience : 27 April 2024

Dear Mr. Price Thank you so much for taking the time to share your wonderful feedback about your recent holiday experience with us. We are delighted that you enjoyed every aspect of your trip, from the accommodation to the activities and the overall service provided by our team. We truly appreciate your feedback and look forward to welcoming you back for another incredible holiday experience. Kind regards Orbis Travels

Everything About Poland

Orbis Travel Agency – Orbis travel agency is one of the largest in Poland. Orbis travel provides full service. When looking for travel services, it is probably wise to choose a large travel service like Orbis rather than one of the smaller agencies.

Financially speaking, there have been too many occasions on which travelers have been left stranded when an agency fails and does not pay hotel bills, airfare and more.

Service wise, an agency like Orbis has the ability to provide wide ranging services.

This is what they have to say about themselves:

“We specialise in providing holidays that are tailored to your specific requirements. Our holidays include destinations such as Rome & Venice, Nice & Monte Carlo, Malta, Paris, Barcelona, Jamaica, Jordan, Greece, Egypt, Italy and many more. Your holiday package is arranged by a dedicated travel consultant who will tailor all the elements of your trip and obtain the best deals available on flights and accommodation. If you are looking for something different and unique, please let us know what you are looking for and we will be delighted to work with you in developing your personalised holiday…”

You can visit them at this link.  Orbis

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• Camino de Finisterre
• Camino del Norte
• Camino Frances
• Camino Ingles
• Camino Portugues
• Camino Portugues Coastal
• Camino Primitivo
• Via de la Plata

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Walking Holidays

Self-guided, walking holidays, satisfaction guaranteed, camino de santiago.

Do you want to relax and make the most of your free time? Take delight in the best views and landscapes, passing villages with magical traditions and delicious gastronomy. At Orbis Ways we help you plan your next adventure so all you need to do is just think about enjoying it.

The West Highland Way in 9 days

Explore the beauty of the heart of Scotland on a tour of the West Highland Way.

Rota Vicentina: the Fisherman´s Trail in 7 days

Discover the wonderful region of Alentejo and Algarve by walking along the Fishermen's Trail.

Walking the Levada Trails of Madeira in 8 days

Explore Madeira's traditional levadas and enjoy its tropical climate.

Madeira: The Flower Island

Discover a world of diversity on one island: charming colonial towns, dramatic coastlines, and verdant interiors.

The West Highland Way in 5 days

Explore splendid trails as you discover the rural essence of Scotland.

West Highland Way in 7 Days from Milngavie

Discover the best of Scottish scenery on the trails of West Highland Way.

Don’t wait any longer to do the Camino! The Camino de Santiago is a unique and unforgettable experience that offers multiple options and experiences. Find the route that best suits your needs and let us help you plan your perfect Camino.

Camino de Santiago from Sarria in 7 days

Live the magical experience on each path that takes you to Santiago de Compostela.

The Complete Camino Portugues Coastal Route from Porto

Walk along the beautiful coastal route until you reach the sanctuary of Santiago the Apostle.

The Complete Camino de Santiago Frances from St. Jean

Live an unforgettable, unique and special experience during your journey to Santiago de Compostela.

Camino Portugues Coastal Route from Baiona in 8 days

Take a quiet route, but one full of natural and historical treasures to discover.

Camino de Santiago from Sarria in 8 days

Explore magnificent historical sites on the Camino de Santiago.

Camino de Santiago from Sarria in 6 days

Travel the last 100 km of the Camino Frances amid World Heritage Sites.

Why travel with Orbis Ways

• Tailor-made Trips

Support for Local Tourism

The perfect trip to suit you, freedom to enjoy the trip to the fullest.

Your dream holidays

We want to help you make that dream trip that you’ve been planning for a while come true. We are experts in helping you make the most of your free time with every detail in mind. Travel alone, as a group, as a family, on foot or by bike. We have all the options for you!

We are experts in organizing self-guided walking trips around Europe. Inspire yourself, and choose your next trip.

We have years of experience organizing the Camino de Santiago for thousands of travellers. Live the experience yourself too!

Experts in self-guided walking holidays. We check in person the quality of all the accommodations.

More Than 45,000 People Have Trusted Orbis Ways!

Orbis Hotel Vera

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ORBIS HOTEL VERA

Update May 10, 2024

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Learn About Your Destination

While Abroad

Emergencies

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Travel Advisory May 1, 2024

Poland - level 1: exercise normal precautions.

Reissued after periodic review without changes.                   Exercise normal precautions in Poland.

Read the country information page for additional information on travel to Poland.

If you decide to travel to Poland:                                  

• Enroll in the  Smart Traveler Enrollment Program  ( STEP ) to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on Facebook and Twitter .
• Review the  Country Security Report  for Poland.
• Visit the CDC page for the latest Travel Health Information related to your travel.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Six months remaining validity strongly recommended; at least three months remaining validity beyond planned departure from the Schengen area is required

Must have at least one page

Not required for stays under 90 days

 10,000€ (euros or equivalent)

Embassies and Consulates

U.s. embassy warsaw.

Aleje Ujazdowskie 29/31 00-540 Warsaw, Poland Telephone:  +48 (22) 504-2000 American Citizens Services:  +48 (22) 504-2784 Emergency After-Hours Telephone:  +48 (22) 504-2000 Fax:  +(48) (22) 504-2088 Email:   [email protected]

U.S. Consulate General Krakow Ulica Stolarska 9 31-043 Kraków, Poland Telephone:  +48 (12) 424-5100 American Citizens Services:  +48 (12) 424-5129 Emergency After-Hours Telephone:  +48 (22) 504-2000 Fax:  +(48) (12) 424-5103 Email:   [email protected]

U.S. Consular Agent Poznan Ulica Paderewskiego 8 61-770 Poznan Telephone:  +(48) (61) 851-8516 Emergency After-Hours Telephone:  +(48) (22) 504-2000 Fax:  +(48) (61) 851-8966 Email:   [email protected]

Destination Description

See the Department of State’s Fact Sheet on Poland for information on U.S.-Poland relations.

Entry, Exit and Visa Requirements

U.S. citizens are restricted from entering Poland from Belarus and Russia unless they meet one of the exceptions currently in place. You may find the current list of exceptions at the following websites: 

Polish Border Guard website listing exceptions in English and Polish

Polish Border Guard website noting the legal basis for the current restrictions in Polish

Sejm (Polish Parliament) website with the legislation for the current restrictions in Polish

U.S. citizens who do not meet one of the listed exceptions, but who want to return/evacuate from Belarus to the United States in transit through Poland or who need to enter Poland for humanitarian reasons, may seek a special permit to enter Poland only at the border crossing point in Brest-Terespol.

Traveling Through Europe : If you are planning to visit or travel through European countries, you should be familiar with the requirements of the Schengen Agreement. 

• Your passport should be valid for at least three months beyond the period of stay. If you plan on transiting a Schengen country, review our U.S. Travelers in Europe page .
• You will need sufficient proof of funds and a return plane ticket .
• For additional information about visas for the Schengen area, see the Schengen Visa page.

Military/Status of Forces Agreement (SOFA) Travelers : Active-duty U.S. military personnel may enter Poland under the SOFA with proper Department of Defense (DOD) identification and travel orders. All SOFA family members, civilian employees, and contractors must have valid passports. Active-duty military personnel should obtain a tourist passport before leaving the United States to accommodate off-duty travel. DOD travelers should consult with their unit for clearance  before  leaving the United States.

If you are transiting Poland  en route  to other countries,  know all entry and exit requirements for your final destination . You may be denied boarding for your connecting flight if you have incorrect documentation or insufficient validity on your passport. If you are denied boarding, you will need sufficient funds and a return airline ticket or an itinerary that does not require re-entry into the Schengen zone in order to return to the United States.

For further information on entry requirements and current visa information, please contact the consular section of the  Embassy of Poland , 2224 Wyoming Avenue, N.W., Washington, D.C. 20008, (202) 499-1700, or a Polish consulate in Chicago, Los Angeles, New York, or Houston.

The U.S. Department of State is unaware of any  HIV/AIDS entry restrictions  for visitors to or foreign residents of Poland.

Find information on  dual nationality ,  prevention of international child abduction,  and  customs  on our websites.

Safety and Security

Terrorism: Terrorist groups and those inspired by such organizations are intent on attacking U.S. citizens abroad. Terrorists are increasingly using less sophisticated methods of attack – including knives, firearms, and vehicles – to more effectively target crowds. Frequently, their aim is unprotected or vulnerable targets, such as:

• High-profile public events (sporting contests, political rallies, demonstrations, holiday events, celebratory gatherings, etc.)
• Hotels, clubs, and restaurants frequented by tourists
• Places of worship
• Shopping malls and markets
• Public transportation systems (including subways, buses, trains, and scheduled commercial flights)

For more information, see our Terrorism page.

Crime: While Poland has a low crime rate overall, the risk of crime is higher in major cities.

• Safeguard your belongings in public areas . Thieves and pickpockets operate at major tourist destinations, railroad stations, and on trains (particularly overnight trains), trams, and buses. Report incidents of theft to the police.
• Do not leave valuables in plain sight inside vehicles .
• If someone directs you to pull over or signals that something is wrong with your car,  continue driving until you reach a safe spot  (such as a crowded gas station, supermarket, or a police station) to inspect your vehicle.
• Only change money at banks or legitimate exchange kiosks (kantor). ATMs at commercial banks, large hotels, shopping malls, and airports are safest.
• While casinos and gaming establishments are government-regulated, some are affiliated with or have attracted the interest of  organized crime.
• Avoid adult entertainment venues . Such establishments have been known to present foreign customers with inflated charges and threaten those who refuse to pay. There have been some incidents of suspected drink spiking associated with these venues.
• Travel in a group  when going out at night to nightclubs, discos, bars, or high-tourism areas, such as the Market Square in Krakow and Old Town in Warsaw.

Demonstrations  occur frequently. They may take place in response to political or economic issues, on politically significant holidays, and during international events. 

• Demonstrations can be unpredictable; avoid areas around protests and demonstrations. 
• Past demonstrations have turned violent.
• Check local media for updates and traffic advisories.

International Financial Scams: See the  Department of State  and the  FBI  pages for information.

Internet romance and financial scams are prevalent in Poland. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Most scammers pose as U.S. citizens who have no one else to turn to for help.

Tips to avoid scammers:

• Look for red flags like their location is far away, their profile was recently created or seems to be too good to be true, the pace of the relationship is moving too quickly, or they ask for money.
• Set up a phone call/video chat in the initial stages.
• Do a reverse image search on the profile picture.
• If they ask for help, you should refer them to the closest U.S. Embassy or Consulate so we can work with local authorities to assist.
•  If you believe you have been scammed, report the incident to local law enforcement right away and stop all communications with the scammer.

Common scams include:

• Romance/Online dating
• Money transfers
• Lucrative sales
• Gold purchase
• Contracts with promises of large commissions
• Grandparent/Relative targeting (kidnapping, arrested, medical emergency)
• Free Trip/Luggage
• Inheritance notices
• Work permits/job offers
• Bank overpayments

Technology Usage Abroad: Mobiles Devices are vulnerable to compromise, theft, and physical damage anywhere in the world. Best practices prior to traveling abroad are keeping all software (operating system and apps) updated and use virtual private network and encrypted voice over IP (VoIP) applications if possible. Make sure that all VPN/VoIP are reputable and U.S. based. Do not connect to unknown open Wi-Fi. GPS navigation apps are helpful in getting U.S. citizens around in a foreign country. Prior to using a GPS app, make sure you research the route to make sure it is safe. GPS navigation apps may give you the shortest route without safety considerations. Be cautious of using dating apps/online dating websites abroad as U.S. citizens can be targeted by scammers. Make sure to inform your friends and family of your whereabouts, meet at a well-known public location, and do not consume suspicious food or drinks. Avoid traveling alone to bars or nightclubs.

Victims of Crime: U.S. citizen victims of sexual assault should first contact the local police. Report crimes to the local police by  calling 112  (multilingual emergency dispatch centers serving Poland and EU countries), and contact the  U.S. Embassy  in Warsaw at +48 (22) 504-2000 or the U.S. Consulate in Krakow at +48 (12) 424-5100. Local authorities are responsible for investigating and prosecuting crimes.

See our webpage on  help for U.S. victims of crime overseas .

• Provide a  list of health care providers  in Poland
• Assist you in reporting a crime to the police
• Contact relatives or friends with your written consent
• Explain the local criminal justice process in general terms
• Provide a list of  local attorneys
• Provide information on  victim’s compensation programs in the United States. A list of organizations providing assistance programs for victims of crimes in Poland is available on the website of the Ministry of Justice  here .
• Provide an emergency loan for repatriation to the United States and/or limited medical support
• Help you find accommodation and arrange flights home
• Replace a stolen or lost passport

Domestic Violence: U.S. citizen victims of domestic violence should contact local authorities and the U.S. Embassy in Warsaw or the U.S. Consulate in Krakow for assistance.

Tourism: The tourism industry is generally regulated. Rules (with regards to best practices and safety inspections) are regularly enforced. Hazardous areas/activities are identified with appropriate signage and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and provide life-saving assistance. U.S. citizens are encouraged to purchase medical evacuation insurance. See our webpage for more information on insurance providers .

Local Laws & Special Circumstances

Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be arrested, imprisoned, or deported. A U.S. passport will not help you avoid arrest or prosecution.

Furthermore, some crimes are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

Arrest Notification: If you are arrested or detained, ask the police or prison officials to notify the U.S. Embassy or Consulate immediately . Under Polish law, a person with Polish and U.S. citizenship is deemed to be a Polish citizen; however, dual U.S.-Polish nationals may still ask to see a U.S. consular officer. See our  webpage  for further information.

Special Circumstances: Polish Law prohibits possession of firearms or ammunition without proper permits. In Poland, it is illegal to possess, carry, transport, import or export arms or ammunition without proper authorization. Polish law broadly defines the meaning of “arms” to include items that may put life or health at risk, which may include parts of firearms or ammunition. Travelers have been arrested who were in possession of military items without proper permits. Please visit the Government of Poland’s website to find out more about obtaining a permit and our website on traveling with firearms .

Polish Customs enforces strict regulations concerning the export of items such as works of art. Contact the  Polish Embassy  in Washington, D.C., or a Polish consulate in Chicago, Los Angeles, New York, or Houston for specific information regarding customs requirements.

Taking pictures of Polish military buildings or other national security/restricted objects is illegal.

Penalties are severe for possessing, using, or trafficking  illegal drugs  in Poland. Expect  long jail sentences  and  heavy fines  if convicted.

Local police can stop a car and request identification to establish identity and may ask the driver subsequent questions.

Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities prior to practicing or operating a business. Information about conducting business in Poland can be found at the  U.S. Embassy’s website .

Counterfeit and Pirated Goods: Although counterfeit and pirated goods are prevalent in many countries, including Poland, they may still be illegal according to local laws. Possessing or purchasing them is against the law. You may be subject to heavy fines and even imprisonment. You must also relinquish the items if you bring them back to the United States. For more information, see the  U.S. Department of Justice website , the  Polish Ministry of Finance Customs Department, and the European Commission .

Faith-Based Travelers: See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report – see country reports
• Human Rights Report – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

International Volunteers:

LGBTQI+ Travelers : There are  no legal restrictions  on either consensual same-sex sexual conduct between adults or the organization of LGBTQI+ events in Poland. Polish law prohibits discrimination in employment on the basis of sexual orientation or gender identity and the government enforces these provisions. The social acceptance of LGBTQI+ individuals is not as prevalent  as in the United States, though polling indicates tolerance is steadily increasing. Some politicians have made derogatory comments about LGBTQI+ persons. Media have not recently reported on physical and verbal attacks against LGBTQI+ persons, but community members have reported concerns about their physical safety. Travelers identifying openly as LGBTQI+ may face harassment. The practice of so-called conversion therapy is legal and offered on a voluntary basis. See our  LGBTQI+ Travel Information  page and section six of our  Human Rights report  for further details.

Travelers with Disabilities : Polish law prohibits discrimination against persons with physical, sensory, intellectual, or mental disabilities, but some discrimination occurs. Polish law states that buildings should be accessible for persons with disabilities, but in practice, many buildings remain inaccessible. Newer public trains, vehicles, and stations may be accessible, but older ones are not. Wheelchair users will find many challenges throughout the country. Service animals are generally allowed in public buildings and on transportation. Pedestrian crossings at intersections in large cities are generally equipped with audible crossing signals.

Students: See our  students abroad  page and  FBI travel tips .

Women Travelers : See our travel tips for  women travelers .

Adequate medical care is available, but the quality of hospitals and nursing support may not be comparable to U.S. standards in all regions of Poland . Emergency services may be lacking in small towns and rural areas. Physicians are generally well-trained, and many younger doctors speak English (nurses and staff may not). While medication and treatment are generally substantially less costly than in the United States,  doctors and hospitals often expect cash payment prior to treatment . Private hospitals usually require advance payment or proof of adequate insurance before admitting a patient. Patients bear all costs for transfer to or between hospitals. Medication, while generally available, may not be U.S. brand-name drugs.

For emergency services in Poland,  dial 112 . Ambulance services are widely available. 

The U.S. Embassy maintains a  list of doctors and hospitals . We do not endorse or recommend any specific medical provider or clinic.

The U.S. government does not pay overseas medical bills . Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance in lieu of payment at the time services are provided.

Medical Insurance: Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept cash payments up front, and you will have to seek reimbursement later from your medical insurance. See  our webpage  for more information on insurance providers for overseas coverage. Visit the  U.S. Centers for Disease Control and Prevention  for more information on type of insurance you should consider before you travel overseas.

We strongly recommend  supplemental insurance  to cover medical evacuation.

Always carry your prescription medication in original packaging, along with your doctor’s prescription. Check with the  Ministry of Health Poland  to ensure the medication is legal in Poland and the Chief Pharmaceutical Inspectorate to find information on traveling to and from Poland with narcotic and psychotropic medications.

Vaccinations: The CDC does not recommend and there is no requirement for specific vaccinations for U.S. citizen travelers.

Further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Medical Tourism and Elective Surgery : Medical tourism is a rapidly growing industry. U.S. citizens traveling to Poland for medical tourism or elective surgery should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations. Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the  U.S. Centers for Disease Control and Prevention  website for more information on Medical Tourism.

We strongly recommend  supplemental insurance  to cover medical evacuation in the event of unforeseen medical complications.

Pharmaceuticals : U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States. Medication purchased abroad must meet their requirements to be legally brought back into the United States. Medication should be for personal use and must be approved for use in the United States. Please visit the  U.S. Customs and Border Protection  and the  Food and Drug Administration  websites for more information.

Water Quality:  Food and water standards in Poland are similar to those in the United States. Most travelers do not need to take special food or water precautions beyond what they normally do at home. For more information please visit  CDC Traveler’s Health.

Adventure Travel:

• Visit the U.S. Centers for Disease Control and Prevention website for more information about  Adventure Travel .

Air Quality:

• Cities in Poland have higher air pollution levels than major U.S. cities. Especially in Krakow, levels are often above U.S. health-based standards in the winter. Air quality is often good to moderate during warmer months. Visit  the European Environment Agency’s website  for information on air quality in Poland.

Travel and Transportation

Road Conditions and Safety: Road conditions in Poland differ significantly from those in the United States. Poland has the fourth-highest road fatality rate based on population in the European Union. Driving, especially after dark, is hazardous. Roads are sometimes narrow, poorly lit, frequently under repair (especially in summer), and are often also used by pedestrians and cyclists. Pedestrians account for approximately one-fourth of all traffic fatalities in Poland. 

• Polish roadside services, while not equal to those in the United States, are adequate. The Polish Automobile Association ( Polski Związek Motorowy Auto-Tour ) has multilingual operators and provides assistance countrywide 24/7. Call (22) 532-8403 or email  [email protected] .
• The police emergency number is  997 , fire service is  998 , ambulance service is  999 , and the general emergency number is  112.

Traffic Laws: You must have a U.S. driver's license and International Driving Permit (IDP) in order to drive in Poland . U.S. citizens  cannot  obtain IDPs in Poland. If you stay in Poland for more than six months and continue to drive, you must obtain a Polish driver’s license. You can find information on obtaining an International Driving Permit  here .

• Seat belt use is mandatory .
• Use headlights year-round at all times .
• Children under 12 must sit in rear seats . Children under 12 and shorter than 4’11” must use a child’s car seat.
• Using hand-held cell phones while driving is prohibited .
• Polish law provides zero tolerance for driving under the influence of alcohol/drugs . Prison sentences for DUI violations or accidents caused by impaired drivers can range from two to twelve years. 
• Fines for traffic violations can be substantial . Non-residents are expected to pay the police officer at the time the ticket is issued. Be prepared to pay in cash in local currency.

Public Transportation : Public transportation in Poland is efficient, inexpensive, and safe. A ticket is required when boarding a bus or tram and if the ticket is not validated upon entry, you may be fined. In cities, taxis are available at major hotels and designated taxi stands and can be ordered in advance by phone.

Avoid taxis without a company name and/or telephone number printed on the light bar . Make sure that the driver displays his or her license inside the vehicle, has a functioning meter, and uses the meter when starting your trip. At airports in Poland, including Warsaw’s Chopin Airport, only use taxis found at designated stands and avoid unregistered taxi stalls.

Apps-based Ride Sharing: Internet-based ride services, such as Uber, iTaxi, and Freenow, are legal in Poland and growing in popularity as a safe ride option. Some ride service apps offer rides for women by women drivers. However, some internet-based ride services may not be authorized to drop off or pick up patrons in some downtown tourist areas.

See our  Road Safety  page for more information. Also, visit  Poland’s National Tourist Office  and Poland’s  General Roads and Highways Authority  responsible for road safety information.

Aviation Safety Oversight:   The U.S. Federal Aviation Administration (FAA) has assessed the government of Poland’s Civil Aviation Authority as compliant with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Poland’s air carrier operations. Further information may be found on the  FAA’s safety assessment page . 

Maritime Travel: Mariners planning travel to Poland should also check for U.S. maritime advisories and alerts . Information may also be posted to the U.S. Coast Guard homeport website , and the NGA broadcast warnings .

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in Poland . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

Travel Advisory Levels

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• + 34 657 36 91 92
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TRAVEL ASSISTANCE CUSTOMIZED TO YOUR NEEDS

Just 5 seconds away from the perfect plan, 24/7 global assistance, we take care of you at the best price, multilingual call center, 100% support and protection, travel assistance, why is it important.

It’s essential! Travel Assistance provides passengers or beneficiaries with medical, personal, and legal assistance during an international trip within the coverage period of the contracted plan.

At Orbis Travel Assistance , our plans are designed to ensure the primary or normal recovery of the beneficiary and their physical well-being in case of sudden and unforeseen events, enabling them to continue their journey or return to their place of residence.

TRAVEL WORRY-FREE, WE'VE GOT YOU COVERED

• No deductibles, co-pays, or franchise
• Medical emergencies, accidents, and pre-existing conditions
• Medical assistance for COVID-19
• Assistance for pregnant travelers
• Pet coverage
• Lost luggage
• Legal assistance for car accidents
• Medical repatriation (return to home country due to illness)
• Funeral repatriation...
• and other additional traveler assistance coverages

HOW TO CHOOSE THE PERFECT PLAN?

We offer various types of assistance that can be tailored to your trip and that of your companions, if applicable., ensure to provide accurate details: destination, dates, and number of travelers. this way, you will receive specific coverage and details., 3. get a quote, the best way to obtain an accurate budget for your needs. if you have any questions, we are here to assist you., explore our plans, long stay travels.

From 60 to 365 consecutive days. Ages up to 66 years.

Price US$/EU€ per day from*

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SHORT STAY TRAVELS

From 5 to 90 days . Ages from 0 to 100 years

ANNUAL MULTITRIP

This promotion includes:

• 2 adults and 3 children.
• The first child pays only 50% .
• The second and third child are free of charge* . *Children up to 20 years old

No, these costs will not be reimbursed. Only medication prescribed by a medical professional will be reimbursed, as long as it is not for the treatment of pre-existing conditions. Medication that is unrelated to the provided medical assistance, even if prescribed, will also not be covered.

The service will be coordinated at the request of the beneficiary, but all costs must be covered by the beneficiary.

The validity period is the time frame during which the benefits indicated in the voucher can be obtained. It starts from 00:00 hours on the date of departure from the home country and ends at 23:59 hours on the date of return to the same country as indicated in the voucher.

The death, accident, or serious illness of the beneficiary or immediate family member (spouse, siblings, children, or parents), being summoned as a witness or juror by a court, damages caused by fire, theft, or natural disasters, and medical quarantine. Please refer to the General Conditions for complete information on this benefit.

It applies if the beneficiary’s flight is delayed for more than 6 consecutive hours from the originally scheduled time, and when there is no other alternative transportation available. Reimbursement will be provided up to the coverage limit for hotel expenses, meals, and communications during the waiting period.

This benefit covers the expenses incurred for the civil or criminal defense of the beneficiary in order to impute or exonerate responsibility for a traffic accident.

It is applicable when the medical team of the Assistance Services Center considers it absolutely necessary, provided that the motivation is not a pre-existing medical condition.

No, all repatriation costs must be authorized directly by the Assistance Services Center based on the patient’s medical condition.

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Original Vintage Posters

Orbis Travel Agency, Poland, 1950s

A CHARMING and stylish original vintage poster from the 1950s designed by the leading Polish poster artist Witold Chmielewski promoting what was then the Polish state travel agency, Orbis. 

Size  99cm x 68cm

Condition   Good. Minor wear at margins. If you would like to know more please  get in touch . 

Background  'Bureau Polonaise de Voyages, Varsovie, 16 Rue Bracka, Teladresse Tourorbis.' Founded in 1920, Orbis became the state travel agency during the communist era and remains active as a privately-owned company after 100 years. Chmielewski (1910-85) was chiefly active from the 1950s to the 1970s. The publisher, AGPOL, was an official body responsible for promoting Polish economic interests abroad. 

Artist   Witold Chmielewski

Printer  Z.G.M. Kasprzaka, Poznan

Publisher  AGPOL

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Mariola labuda kidaj.

Certified by Humber College Travel and Tourism Diploma in 1992, work in the travel industry since 1989, High Park Travel ,PAC Travel, Krystyna and Hanna Travel, Piast Travel, finally her own agency - Orbis Vacations andTravel. Over 20 years of experience in the travel field. Tel:647 408 8893

Barbara Mlynarski

Work in the Travel industry since 1988, starting in High Park Travel, Piast Travel, finally her own agency -Orbis Vacations and Travel, over 20 years of experience in the travel field. Tel:416 887 4747

Malgorzata Zalewska

Travel Consultant Graduated from International Institute of Travel & Tourism in 1998 Work Expierience: Over 3 years at Queen Syrena Travel Over 17 years at Piast Travel Inc.  Tel: 416 418 9019

WHAT WE OFFER

AT ORBIS VACATIONS AND TRAVEL:

• AIR TICKETS  
• ALL INCLUSIVE VACATIONS
• CAR RENTALS
• TRAVEL INSURANCE (TRIP CANCELLATION, VISITORS TO CANADA, HOSPITAL MEDICAL FOR CANADIANS, OPTIONAL PLANS(FLIGHT ACCIDENT, BAGGAGE, STUDENT PLAN, MULTIPLY ENTRY INSURANCE)
• SPECIALIZED TOURS, GROUPS, WEDDINGS, HONEYMOONS-SOUTH
• PARCELS TO POLAND
• MONEY TRANSFERS
• NOTARY, AFFIDAVITS
• INVITATIONS
• TRANSLATIONS - FROM / TO ENGLISH/POLISH

FREE SMILE WITH EVERY PURCHASE

W e'll search through hundreds of cheap flights and thousands of itinerary combinations to help you find cheap tickets and the lowest airfares to destinations worldwide. Plus, we'll show you last minute flights that could help you save big.

Why book with a travel agency, 

rather than through the internet

All Ontario based travel agencies are regulated by TICO (Travel Industry Council of Ontario) registration number 50017513

• Basically, when you book through travel agency and you have a problem with product, or airline (going bankrupt or out of business), we claim money you spend or help you claim it, or help you get home while at destination
• If you book through the internet you take the responsibility for the booking process, for the quality of accommodations etc, when dissatisfied-claims can be more difficult.
• Speaking with Travel specialist will benefit you in getting more information about the product you book, we can assist you with other addons like Seat Selection, meal requests, travel documents, visa destinations, and all require information to complete your trip.
• You don't have to wait on line or read pages rules and enclosures, you call Us, we will give answers to all your questions.
• Travel insurance is always cheaper in agency than online

Don’t forget! The travel agent is working for you, and we always on your side.

Orbis Vacations and Travel Ltd 2065 Dundas Street East Unit 107 MISSISSAUGA, ON L4X 2W1 TEL: 905-624-1115 FAX: 905-624-1133

Office opening hours: monday thru thursday - 10 am to 5 pm friday 10 am to 2 pm saturday - closed sunday we are closed long weekend -  closed, share this page.