disabled railcard can you travel alone

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You, or the person you care for, may be able to buy a Disabled Persons Railcard. The Disabled Persons Railcard is for people with a disability that makes travelling by train difficult.

There also other railcards that might help you save money.

Accessible trains and stations

Find out about accessible trains and stations and check if the station you want to use is accessibl e.

Get help from train staff

If you, or the person you care for, needs help from train staff, for example getting on and off trains, train companies will do their best to help customers who need assistance. Some train companies may ask for up to 24 hours’ notice.

Find out more about getting help when you travel on trains

Disabled Person's Railcard

Who can apply?

The Disabled Persons Railcard is for people with a disability that makes travelling by train difficult.

What discounts do you get?

You will get 1/3rd off rail tickets. If the person you care for has a Disabled Persons Railcard you will be able to get 1/3rd off your ticket too (this is for anyone travelling with them – you don’t need to prove you are a carer). You can get a discount at any time of day.

Find out more about the Disabled Persons Railcard

Other railcards

If you, or the person you care for, can't get a Disabled Person's Railcard you might be able to apply for one of the other railcards such as a Senior Railcard, or Two Together Railcard.

Find out about all the railcards available

If you live in Northern Ireland

There are SmartPasses in Northern Ireland that offer discounts if you are 60+.

Find out more about Rail travel concessions in Northern Ireland on nidirect.

Out and about

Accessible toilets
Blue Badge Parking Scheme
Community transport
Free entry for carers to visitor attractions
Libraries and carers
The Motability Scheme
Travelling with equipment and medicine

Keep up to date with all the latest news and campaigns!

A quick guide to the Senior Railcard and Disabled Persons Railcard

This article was published in 2016. For the latest information about Network Senior Railcards visit the website of your local provider, or take a look at our article on about the new Trainline Railcard .

Older and disabled people are amongst those who can enjoy discounts on travelling by train by taking up railcard offers. Northern Rail has created this quick guide to the benefits of railcards in the UK and how to apply for them.

In terms of comfort, availability and ease of access, train travel remains one of the best forms of public transport. It is particularly popular with seniors and the disabled, because of the accessibility options that most train stations and carriages now provide.

As governments have encouraged more people to use trains for public transport over the years, they have improved those accessibility options. Governments have also provided discounts for specific rail users who may depend on public transport for financial reasons or because they are physically impaired.

Two of those discount cards are:

Senior Railcard — which gives seniors access to rail travel discounts
Disabled Person Railcard — which gives train travel discounts to people with disabilities

This article will walk you through the process of applying for these discount cards.

Benefits and restrictions of the Senior Railcard

The Senior Railcard is available for any UK citizen who is over the age of 60. It costs £30 per year.

The benefits of the card include:

1/3 off Standard and First Class Anytime, Off-Peak and Advance fares
Various discounts with Senior Railcard partners including museums, theatres, sightseeing companies, and hotels

It’s important to understand that the card is not valid when travelling between two stations inside London and the South East area during morning peak time. Also the card can’t be used to obtain a discount on Eurostar tickets, season tickets, some train companies already offering discounts, tickets for charter trains and most London underground and docklands light railway tickets.

Seniors can also purchase a three-year Railcard for £70, giving an additional saving of £20 compared to buying annual cards.

How to Get a Senior Railcard

There are three ways you can obtain a Senior Railcard: online, at a station ticket office or by phone.

Online. To buy a Senior Railcard online, the applicant will need a valid passport or a UK driving licence. They will also need a valid debit card or credit card. Then they can simply visit the Senior Railcard website to begin the process. The railcard will then be sent out via the mail within five days. Don’t forget to keep your personal data protected. Download VPN Android apk and use it when purchasing tickets to prevent your payment information from theft.
At the station. A Senior Railcard can be bought at any staffed station ticket office or National Rail-licensed Travel Agent. The applicant can either fill in the application form at the ticket office or download the form and complete it before going to the station. The applicant will need to take one form of identification to prove their identity and age —birth certificate, passport or a UK driving licence are all ideal. They can then register the card online if they wish to renew it via the website at a later date.
By phone. Call 0345 3000 250 (07:00-22:00 any day except Christmas Day). Calls are charged at the national rate. Applicants will need a valid passport or UK driving license. The railcard will then be posted out within five days.

Using the Senior Railcard

The Senior Railcard can be used to order tickets via the Internet, phone or at a station ticket booth.

The holder should always carry their Senior Railcard with them while travelling and present it to ticket inspectors if asked.

Disabled Persons Railcard

As with the Senior Railcard, the Disabled Persons Railcard offers 1/3 off rail travel. The card also includes discounts for museums, theatres, sightseeing companies, and hotels.

The Disabled Persons Railcard only costs £20 annually but there are stricter eligibility guidelines which differ depending on a person’s disability.

Determining eligibility is much more complex with a Disabled Persons Railcard. The card is available for anyone who:

Receives Personal Independence Payments (PIP).The applicant will need to present a copy of their award letter.
Receives Disability Living Allowance (DLA) at the higher or lower rate for the mobility component, or the higher or middle rate for the care component . The applicant will need to supply a copy of their award letter.
Has a visual impairment. This requires a copy of the applicant’s Certificate of Visual Impairment (CVI), BP1 Certificate (Scotland) or BD8 Certificate for being registered blind or partially-sighted.
Has a hearing impairment. Againa copy of the award letter will be needed.
Has epilepsy and has repeated attacks despite medication or is prohibited from driving because of epilepsy.They will need a copy of their Exemption Certificate for epilepsy medication and a photocopy of their prescription for drugs in line with the National Society for Epilepsy guidelines or a photocopy of their letter from the DVLA telling them that they are unable to drive.
Receives Attendance Allowance or Severe Disablement Allowance. This requires a copy of the award letter.
Receives War Pensioner’s Mobility Supplement. This also requires a copy of the award letter.
Receives War or Service Disablement Pension for 80% or more disability. This too needs a copy of the award letter.
Buys or leases a vehicle through the Motability scheme. The applicant will need a recent copy of their leasing or hire-purchase agreement.

To obtain a Disabled Persons Railcard, they can:

Apply online by visiting the Disabled Persons Railcard website to fill in an online form. The applicant will need a scan or photograph of the paperwork proving their disability. They will also need a valid debit card or credit card. Allow five working days for the Railcard to be delivered.
Download and complete an application form form from the Disabled Persons Railcard website. The completed form should be sent to:

Disabled Persons Railcard PO Box 6613 Arbroath DD11 9AN

Make cheques and postal orders payable to “Disabled Persons Railcard”. Allow 10 working days for the Railcard to be delivered.

A Disabled Persons Railcard can be used when ordering a ticket via the Internet, phone or at a station ticket booth. Cardholders should keep the card with them during the journey.

Services while travelling for people with impaired mobility

In addition to discounted travel for seniors and the disabled, there is help available at railway stations for people with physical impairments. Most railway stations have staff who can assist anyone with mobility issues as they board or exit trains. There are two ways to obtain this form of help (called travel assistance):

By contacting the train company that they will be traveling with, at least 24 hours in advance of the journey. The phone numbers are available on the National Rail website .
By completing an online form via the Disabled Persons Railcard website. Passengers can ask for assistance at the origin station, destination station and stations between the two locations.

Help may be available by simply asking at the ticket counter, but that is not always the case, so should not be relied upon.

Some railway stations also have scooters to help people with mobility issues navigate the train station. It is important to understand that only some stations have staff on hand to provide assistance, so it is crucial to book ahead and plan a trip thoroughly.

Northern Rail connects tens of thousands of people to work, leisure, education and more every day in the North of England.

If you found this article useful you may also enjoy:

Travelling with a parent who has dementia
Tips on travelling with older people
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Help for those living with cerebral palsy at CPFN

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Does the carer go free when traveling with a dependant person?

That’s a very good question. Finding this sort of information on train company websites can be difficult. The most likely answer is that a disabled persons railcard, which has to be paid for, entitles the holder and one other person to a third off the usual price of fares, as explained here https://www.disabledpersons-railcard.co.uk/using-your-railcard/the-benefits/

It would definitely be worth talking to someone at your local rail company or National Rail to check the situation. Definitely no mention of free travel though, sad to say!

Can a 3 year rail card be boought on the phone?

Sadly it looks like the answer is no. This is from the National Rail Enquiries website at https://www.nationalrail.co.uk/times_fares/pr7bb7e80a040002001b255638df2424.asp :

‘Now you can also buy a 3-year Senior Railcard, available only online. It’s great value at £70, saving you an extra £20 on the cost of renewing your 1-year Railcard for three consecutive years.

Please visit the Senior Railcard website for more information.’

The senior railcard website is at https://www.senior-railcard.co.uk/

I managed to do so after explaining that my computer was blocking my application on the last page

An award letter for a hearing impairment?

Hi Been trying to buy my disabled rail card all day no success Not easy site to use

People do seem to be having trouble with this one. I bought a 2-year seniors railcard which was easy enough to order, but of course I’ve had little use of it and it’s nearly at an end. They’ve just sent a reminder to renew! I also found that because I was usually travelling with friends, the 4-for-3 deal gave the same discount anyway.

I just bought a senior rail card last month but regret I have just become disabled can I swop it

I suspect that is unlikely, but your best best is to get in touch directly with the company from which you bought the card.

Some local authorities will also offer a discount service. Cheshire East used to provide mine for £27 at local libraries. Shropshire provide it for £9, as long as you choose it instead of a free bus pass!

Thank you for that. Really helpful

How do I apply my senior Railcard discount when buying through the Trainline app? It gives no option to do it, as far as I can see.

Can you use a senior railcard on a Sunday. I’m trying to book a trip Wednesday to Sunday and the Sunday fare is a lot more expensive

Hello Margaret. Probably the best place to find answers is the Senior Citizens Railcard page https://www.thetrainline.com/trains/great-britain/railcards/senior-railcard and specifically the terms and conditions of use https://www.thetrainline.com/trains/great-britain/railcards/terms-of-use#senior . There is also now an app (of course!) which gives you a digital railcard, which might be more helpful. Kathy at When They Get Older.

Where do you enter the senior rail card number to get the discount on National Rail Avanti?

If you live overseas (but receive a British pension) can you still apply for a Senior rail card and a bus pass?

My passport is out of date & I can’t drive so no licence. How can I get a senior Railcard

I’ve checked the application process for the Trainline online railcard, and it does appear you need a UK driving licence, a passport or an EEA card to prove identity. Can only suggest you enquire at your local ticket office.

Can you use a Senior and disabled card together eg 60 plus with hearing impediment to buy a ticket and get 2/3 off ?

I am trying to renew my disabled rail card can you help please as itkeeps saying there is a problem with my details

Hello June. I’m sorry but we don’t have direct access to Trainline’s systems. The best way to contact them might be using social media as companies often respond quickly to tweets or possibly Facebook comments. Hope that helps. Kathy at When They Get Older

Hi ,i am British citizen living in South Africa I am 74 years of age .I will be visiting family in the UK for 2 weeks 14 days .Is there any discounted travel that i will be entitled to in tgat 14 dayss be it bus tune or overland rail outdide of peak hours and if so will i be able to purcgase such siscounted travel on an oyster card Any assistance will be appreciated Arthur

Hello Arthur. Thanks for the question. There’s some information about discounted travel in this article https://whentheygetolder.co.uk/quality-of-life/pastimes/travel-and-holidays/days-out/tips-on-affording-an-enjoyable-retirement/ but you either need to buy a discount card that’s valid for a year for train and coach travel, or live in the UK for a free bus or underground pass. It would still be worth having a look at offers from companies such as Trainline https://www.thetrainline.com/information/cheap-train-tickets and London Underground https://tfl.gov.uk/fares/find-fares/tube-and-rail-fares to check the cheapest prices available. Sadly they’re all a bit complex, despite efforts to simplify fares recently. Hope you enjoy your break with your family. Kathy at When They Get Older

I am disabled and over 65 so qualify for “both cards” is 30% the most you asre entitled to ??

Yes, I believe it is. But a third off the price of a ticket is still worth while I think.

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Disabled Railcard - rules relating to companion's ticket

Thread starter BRX
Start date 28 Jun 2018
28 Jun 2018

Established Member

Only you and, where appropriate, the adult travelling with you, can use these tickets. The accompanying passenger for whom a discounted ticket is purchased must travel with the Railcard holder throughout the journey. Click to expand...

RailUK Forums

Jbuchanangb.

The important thing is that, if asked by an inspector, the railcard can be produced. Obviously the companion, without railcard, cannot travel alone, e.g. to complete a journey started with the railcard holder.

30 Jun 2018

Myself and the wife often travel together using her railcard with slightly different tickets and I've not had any problems either buying the tickets or using them. In fact if you travel in London then the guidance is that the railcard holder can use a discounted oyster but a discounted travelcard must be bought for the companion. I would however point out that if the companion's ticket is being checked at the station and the railcard holder is on the train then there could be issues.

asharpe said: I would however point out that if the companion's ticket is being checked at the station and the railcard holder is on the train then there could be issues. Click to expand...

jimbo99 said: Incidentally, a number of attractions allow a carer to enter without charge. Click to expand...

It does vary. For example, the last trip she made was to the Wetlands Centre at Barnes where the carer was free and they provided her with an electric mobility scooter. But anyway, I take your point. Personally I would prefer it if you didn't get a special price because you're disabled (I find it faintly patronising) but carers could travel free where necessary. In my mother's case, it's not just mobility (which staff can help with) but she needs regular care en route.

The problem is, there are just so many different disabilities, and unfortunately the railcard has to be "one size fits all" despite it, of course, not fitting all. I know it is a pain making a journey for no reason other than accompanying a disabled person. Equally some disabled people don't need a carer but do find the journey difficult so they get the discount. Or they need to make regular journeys for treatment etc, so a discount seems fair as they wouldn't be making the journey if they weren't disabled. But it comes back to "one size fits all" otherwise, the rules would be far too complex!

Llanigraham

On moderation.

jimbo99 said: It does vary. For example, the last trip she made was to the Wetlands Centre at Barnes where the carer was free and they provided her with an electric mobility scooter. But anyway, I take your point. Personally I would prefer it if you didn't get a special price because you're disabled (I find it faintly patronising) but carers could travel free where necessary. In my mother's case, it's not just mobility (which staff can help with) but she needs regular care en route. Click to expand...

Veteran Member

Deafdoggie said: The problem is, there are just so many different disabilities, and unfortunately the railcard has to be "one size fits all" despite it, of course, not fitting all. I know it is a pain making a journey for no reason other than accompanying a disabled person. Equally some disabled people don't need a carer but do find the journey difficult so they get the discount. Or they need to make regular journeys for treatment etc, so a discount seems fair as they wouldn't be making the journey if they weren't disabled. But it comes back to "one size fits all" otherwise, the rules would be far too complex! Click to expand...

infobleep said: I wouldn't be entitled to a disabled rail card because I'm not entitled to disability living allowance. Click to expand...

John @ home

najaB said: I'm not sure that the criteria for the two are the same. Click to expand...

receive Personal Independence Payments (PIP)
the higher or lower rate for the mobility component, or
the higher or middle rate for the care component
have a visual impairment
have a hearing impairment
have epilepsy
receive Attendance Allowance or Severe Disablement Allowance
receive War Pensioner's Mobility Supplement
receive War or Service Disablement Pension for 80% or more disability
buy or lease a vehicle through the Motability scheme

infobleep said: I would be classed as disabled for the purposes of work and regularly travel for treatment and check ups, multiple times a year, every year, but I wouldn't be entitled to a disabled rail card because I'm not entitled to disability living allowance. I can afford my travel so I'm not complaining. The issue as I ses it, is that it's very difficult to cater for every scenario so they do the best they can, whilsr trying to help those who need it most Click to expand...

Llanigraham said: As a Disabled card holder myself, I fail to understand why you think it patronising? Amongst other things it is there to take into account the often reduced financial means of a disabled person. And not every disabled person requires a carer whilst travelling; I certainly don't most of the time. Don't forget that not all disabilities are visible. Click to expand...

The criteria for the DPR in relation to hearing impairment always seems strange to me. Basically if you use a hearing aid you are entitled to a DPR - quite why I do not know. A significant proportion of older people use a hearing aid - far more now than there used to be - so I do wonder whether there are many people who would be better off buying a DPR rather than a Senior Persons Railcard.

ForTheLoveOf

SussexMan said: The criteria for the DPR in relation to hearing impairment always seems strange to me. Basically if you use a hearing aid you are entitled to a DPR - quite why I do not know. A significant proportion of older people use a hearing aid - far more now than there used to be - so I do wonder whether there are many people who would be better off buying a DPR rather than a Senior Persons Railcard. Click to expand...

John @ home said: The full list of eligibility for a Disabled Persons Railcard is: You will qualify if you: receive Personal Independence Payments (PIP) receive Disability Living Allowance (DLA) at either: the higher or lower rate for the mobility component, or the higher or middle rate for the care component have a visual impairment have a hearing impairment have epilepsy receive Attendance Allowance or Severe Disablement Allowance receive War Pensioner's Mobility Supplement receive War or Service Disablement Pension for 80% or more disability buy or lease a vehicle through the Motability scheme https://www.disabledpersons-railcard.co.uk/are-you-eligible/ Click to expand...

Llanigraham said: The criteria is that it must be an NHS presecribed hearing aid, as you need to provide a copy of your NHS "Battery Book" when you apply. Click to expand...

trevmonk said: No, it can be NHS or privately prescribed. The rules say you need to produce "A copy of the front page of your NHS battery book or a copy of your dispensing prescription from a private hearing aid supplier" Click to expand...

Disabled Persons Railcard 2022: what you need to know

If you are disabled , you may be eligible for the Disabled Persons Railcard. Can it get me a discount on train tickets? Am I eligible? What are the conditions? This Your Benefit article will tell you everything you need to know.

Disabled Railcard Benefits

A Disabled Persons Railcard in the UK may earn you one third of the cost of your travels off. This is for travels that are done through the National Rail network in Great Britain. You may also get this discount for an adult travelling with you .

Disabled Persons Railcard cost

The Disabled Persons Railcard in the UK costs £20 . What this means is you’ll make up for the price of the card in savings after just a few trips .

How can I use the Disabled Persons Railcard?

Use this card to earn a one third discount on all your train travels within Great Britain, with no time restrictions. You may use the Disabled Persons Railcard 2 devices, not only one. Sometimes, devices die. So, this is to ensure that you always have access to your Disabled Railcard.

Disabled Persons Railcard eligibility

How can I use the Disabled Persons Railcard?

Robin is a writer for Your Benefits, writing about aids that people may be entitled to. He is currently working on his Master in journalism at the Institut Supérieur de Formation au Journalisme in Lille.

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Disability rights in 2022 for employment, education and police

Adult Disability Payment: how much it is and how to get it in 2022

Blind Person’s Allowance 2022: how to get this benefit

UK Incapacity Benefit in 2022: a complete guide

Pip for depression and anxiety in 2022

PIP Daily Living component: rates and points in 2022

PIP mobility component in 2022: everything you need to know

Registered Blind in 2022: the benefits you’re entitled to

Severe Disability Premium: how much it is in 2022

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I’ve been awarded the enhanced rate pip and I understand I get free railcard

Can you pls tell me how I get this railcard Nd how I can claim this on my oyster card as I need to travel to london from Petts wood for hospital appointments and need to get this sorted urgently CN do this on line

Hello Mrs. Hills,

You can indeed do this online. More specifically, on the Railcard website.

Hope this helps, Robin

When I use my disabled persons rail card if I travel with another person are they eligible for the same discount being my carer?

Hello Mrs. Eggleston,

Yes, one person accompanying you can also benefit from the same 1/3 discount.

Our algorithm calculates which grants you are eligible to apply for.

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Railcard App Update

Thursday 9 June 2022: If you experienced an issue loading or showing your digital Railcard, we can confirm this has now been resolved and would recommend that you update your Railcard app to the latest version (Android 1.3.7, iOS 1.3.6).

What is a Railcard?

A Railcard is a discount card that gives you up to 1/3 off your rail travel. It comes in either a digital format, which you have on your mobile phone or device, or a physical version.

Railcards are valid for either 1 year or 3 years. The average cost is £30 for 1 year and £70 for 3 years, with the Disabled Persons Railcard costing just £24 for 1 year and £54 for 3 years.

The 9 main types of Railcard available are:

16-17 Saver
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Most people will be eligible for 1 or more type of Railcard, depending on factors such as your age, and who you normally travel with.

There are specific requirements for the Disabled Persons Railcard, the Veterans Railcard, and for mature students who are eligible for a 16-25 Railcard.

Check the individual Railcard sites for full details:

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You can apply online for a digital or physical Railcard, or in person at a staffed station ticket office for a physical Railcard. You may buy a Railcard for yourself or another person.

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If you have lost or damaged a physical Railcard that you bought online

You will need to sign in to your account and order a replacement online. You can only apply for a replacement Railcard 7 or more days after the date of the original online purchase.

You are entitled to apply for 1 replacement in the event of loss or damage. You will have to pay a £10 administration fee. We regret that any journeys you make while you are without your Railcard will have to be at full fare and any discount lost is not refundable.

If you have lost or damaged a physical Railcard that you bought at a station

You can go to any staffed station where you must give the completed receipt portion of your original application form to staff – we will not be able to issue any replacements for loss if you do not have the stamped receipt.

If your replacement is due to damage you will be required to surrender your old damaged Railcard. You will have to pay a £10 administration fee.

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If you have been given a crime reference number or documents by the Police, then we will give you a free replacement.

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If we have your email address, we'll send you a reminder that your Railcard is due for renewal. But remember, it's your responsibility to check that your Railcard is in date before buying or using Railcard-discounted tickets.

If you didn't buy your Railcard online, you can still renew it online. You will need to create an account and purchase a new Railcard. You should wait until your station-bought Railcard has expired so you don't lose any validity.

Are there any restrictions on when and how I can use my Railcard?

You can use your Railcard for 1/3 off most fares and ticket types.

There may be some restrictions on when you can use your Railcard, and a minimum fare may apply at certain times.

To find out more about restrictions, check the terms and conditions for your Railcard:

I've changed phone - why is my Railcard no longer showing in the app?

Digital Railcards are stored locally on your device, so when you change phone, your Railcard is not automatically transferred to the new device.

In order to add the Railcard to your new phone, simply visit My account and request a new download code, then follow the instructions within the app.

If your query relates to your digital Railcard, then here are some tips for managing your digital Railcard .

If you still need to get in touch please use the form below and we will come back to you within 10 days.

Enquiry Form

Required fields are marked with an asterisk (*).

General Enquiries (except Veterans Railcard and 16-17 Saver )

Phone: * 0345 3000 250 If you are looking to buy or renew your Railcard or get a replacement then you’ll need to do this online.

Disabled Persons Railcard:

Email: [email protected] Phone: * 0345 605 0525 Minicom/Textphone: 0345 601 0132

Santander 16-25 Railcard:

Phone: 0345 030 4100

*Calls cost no more than c alls to geograph ic numbers (01 or 02) and may be recorded for training and monitoring purposes.

Post:

National Railcards

PO Box 8626

SWADLINCOTE

Social Media:

You can also send us a private message on social media:

X Railcards

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All press enquiries should be sent to [email protected]

If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. To find their contact details see the list of Train Operating Companies

If, after contacting us, you remain unhappy with any aspect of our service you may want to contact the independent transport watchdog, Transport Focus.

Email: [email protected]

Phone: 0300 123 0860

Freepost RTEH-XAGE-BYKZ Transport Focus PO Box 5594 Southend on Sea SS1 9PZ

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Disabled people
Disability equipment and transport

Transport support services for disabled people

You can give National Rail train companies advance notice if you think you’ll need any help from staff.

You can also check if a station has accessible facilities .

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On mainline (intercity, suburban and cross-country) trains there’s space for your wheelchair. Put your chair in this space and use the brakes (or switch your wheelchair’s power off) when the train’s moving.

How to get help

All licensed train companies must be able to tell you:

what services and facilities are available
how to get assistance - including when there are disruptions

This is called an Accessible Travel Policy ( ATP ). You can get a copy of an ATP from the train company.

Disabled person’s railcard

If you’re eligible you can get up to a third off rail tickets by applying for a disabled person’s railcard . You must provide evidence of a relevant disability.

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If you’re unhappy with the help you get, complain to the train company directly.

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Frequently Asked Questions?

Most frequently asked questions

With your Railcard you can get 1/3 off Anytime Day Travelcard when bought as part of your journey to London from outside London Zones 1-9 (subject to a minimum fare which is currently £22.60). With an Oyster card, you can get your Railcard discount loaded onto your Oyster card to save 1/3 on single off-peak pay as you go fares on London Underground and Docklands Light Railway services in London. You will need to have registered your Oyster in your name to do this. Simply take your Oyster card and valid Railcard to a London Underground station and ask a member of staff to set the discount for you. You can also get the discount set at Oyster Ticket Shops and Visitor Centres.

You can buy your Veterans Railcard online or by post. Please note that before your Veterans Railcard can be issued, our team need to approve the eligibility evidence provided (please allow up to 5 working days for this to be done).

To buy online, simply click 'Buy Now' on the website homepage and follow the instructions on the screen.You will need to provide a passport style photo and proof that you are a veteran. For a list of the accepted proof of eligibility documents click here .

To buy by post, simply download and complete our application form and then post it with a copy of your evidence of eligibility , passport style photo of yourself and your named companion (if applicable) and payment to:

National Railcards

PO box 8626

SWADLINCOTE

Please make cheques and postal orders payable to 'ATOC Ltd Railcard'

Allow 15 working days* for your Railcard to be delivered.

The Railcard App is available to download from the Apple Store and the Google Play store.

The App is only compatible with devices that have the following software: Apple iOS 14.0 and above and Android 5.0 and above.

The Railcard app is not compatible with Windows Phones.

The Veterans Railcard is for former members of the UK armed forces. You may also be entitled to apply for a Veterans Railcard if you have served as a UK Reservist or in the UK Territorial Army (TA) or have served as a UK Merchant Mariner and seen duty on legally defined military operations.

You will need to prove your eligibilty. Please see here for more details on the documents you will need to provide to prove your eligiblity criteria.

Yes, you can as long as you have served in the UK armed forces.

Simply click 'Buy Now' on the website homepage and follow the instructions on the screen. When you get to ‘Enter your details’ page, please choose ‘Digital Veterans Railcard’.You will need to provide a passport style photo and proof that you are a veteran of the UK armed forces to continue with your purchase. For a list of the accepted proof of eligibility documents click here .

Once you have completed your purchase, a download code will be sent to your registered email address, along with instructions on how to download your digital Veterans Railcard. If you have bought the Veterans Railcard on behalf of someone, the download code email will be sent to the person you have bought the Railcard for (cardholder email address).

Please note that it can take up to 5 working days to process your application.

If you have ordered a digital Veterans Railcard, once your application has been approved, it will be available to download on your device using a download code which will be sent to your registered email address. Once downloaded you can use your digital Veterans Railcard straight away. If you have bought the Veterans Railcard on behalf of someone, the download code email will be sent to the person you have bought the Railcard for (cardholder email address). Please click here for the step by step guide on how to add a digital Railcard to your device.

If you have ordered a plastic Veterans Railcard, please allow 5 working days for delivery. If you paid for ‘Special Delivery’ and placed your order before 17:00pm, your Veterans Railcard is guaranteed to be delivered before 13:00pm the next working day (Monday to Thursday). If your Veterans Railcard was order on Friday or Saturday before 11:00am, it will be delivered the following Monday.

You will need to get a replacement online. You can only apply for a replacement Veterans Railcard 5 days after the date of original purchase.

To apply for a replacement , please click 'Manage my Railcard' to log in to your account. Once logged in, click 'Replace lost/damage card for £10' and follow the instructions on screen. You will have to pay a £10 administration fee if your Veterans Railcard was lost or damaged.

Until you have your replacement Veterans Railcard, we’re sorry but you will have to pay the full fare. The lost discount is not refundable.

Yes, you can buy a Veterans Railcard for another person as long as they are eligible. You will need to provide the evidence to prove their eligibility . You will also need to provide thei passport-style photo and one of a named companion (if required).

To order the Railcard, click ‘Buy Now’ on the website homepage to get started, then select ‘Buy 1 Year £30’ or ‘Buy 3 Year £70’ to continue. When you get to ‘Enter your details’ page, under ‘This Railcard is for’ section, select ‘Someone else’ and follow the instructions on the street to complete your purchase.

Please note that if you have chosen to buy a digital Veterans Railcard on behalf of someone, the download code email will be sent to the person you have bought the Railcard for (cardholder email address).

Please check your mailbox (including your junk mail) for an email from our Railcard team. Please note that if you have bought the Veterans Railcard on behalf of someone, the download code email will be sent to the person you have bought the Railcard for (cardholder email address).

If you still can’t find it, please click on ‘Manage my Railcard’ on the website homepage to log in to your account. Once logged in, click ‘MY RAILCARD’ then click ‘View my Railcard’ to request a new download code. Your new download code will be generated once you have clicked ‘Get new Download Code’.

The Veterans Railcard is valid in England, Wales and Scotland.

Special excursions and charters are excluded.

You can renew your Veterans Railcard online when it’s within 30 days of its expiry date .

To renew, please click’ Renew my Railcard’ on the website homepage to log in to your account. Once logged in, click 'View my Railcard' then click 'Renew card' for 1 year or 3 years and follow the instructions on the screen to complete your renewal.

Yes, you can. However, a £12 minimum fare applies to all journeys made between 04:30am and 09:59am Monday to Friday, excluding Advance fares, on Public Holidays or throughout July and August.

If you travel regularly before 10:00am, then a weekly or monthly season ticket may be more appropriate, though you won’t be able to get a Railcard discount.

Yes. You can use it with the 2FOR1 Days Out Guide promotions and some offers given by train companies. Please note that your Railcard may get you the full 1/3 discount on some Train Company special offers, but many offers include a smaller discount or no discount at all. It's best to ask at your local station for details of a specific offer, or call National Rail Enquiries on 03457 48 49 50.

Alternatively, you can visit www.nationalrail.co.uk .

Only if there is no ticket office, or the ticket office is closed and there is no ticket machine available to buy your discounted ticket at the station at which you began your journey. If this is the case, you can buy your discounted ticket from on train staff.

Otherwise, if ticket facilities were available at the station you could be charged the full price Standard Single fare.

Yes. Your Railcard is valid up until and including the date shown on your Railcard.

If your Veterans Railcard has been stolen, you will need to apply for a replacement online.

To apply for a replacement, please click 'Manage my Railcard' to log in to your account. Once logged in, click 'Replace stolen card' and follow the instructions on the screen. You will need to quote your crime reference number or document given to you by the police to receive a free replacement.

No. Unfortunately, once a Railcard has been issued it is non-refundable.

If you have already purchased a digital Veterans Railcard, you should have received an email which contains a download code. You will use this download code to add your digital Veterans Railcard on your phone or device.

First, you will need to download the Railcard app from the Apple Store or the Google Play store. Once downloaded, open the app and tap on the ‘+’ symbol on the ‘Your Railcards’ screen. The ‘Add Railcard’ screen will then show, and you will need to tap on the ‘+’ symbol under ‘Add an existing Railcard’ to enter your download code and add your digital Veterans Railcard.

Click here for the step by step guide on how to add a digital Railcard to your phone.

Your download code may have expired or been used on too many devices. You can only store your digital Veterans Railcard on a maximum of 2 devices, so you will need to remove it from an existing device to add it to a new one.

Please click ‘Manage my Railcard’ on the website homepage to log in to your account. Once logged in, click ‘MY RAILCARD’ then click 'View my Railcard'. You now need to click 'Remove' under 'Registered Devices' to remove one device. Once you have done this, click ‘Get new Download Code’ to request a new download code to add your Veterans Railcard to a new device.

If the problem persists, please contact the customer services team on 0345 301 1656.

The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.

Please note that the Railcard app is available to download from the Apple Store and the Google Play store.

If you lose the device where your digital Veterans Railcard was downloaded, you will need to log in to account and remove it from the lost device.

Simply click ‘Manage my Railcard’ on the top right of the website homepage to log in to your account. Once logged in, click ‘MY RAILCARD’ then click ‘View my Railcard’. Under ‘Registered Devices’ click ‘Remove’ next to the device you want to remove. Once you have done this, click ‘Get new Download Code’ to request a new download code to add your Veterans Railcard to a new device.

You may have already stored your digital Veterans Railcard on 2 devices. Please note that you can only store your Veterans Railcard on a maximum of 2 devices, so you will need to remove it from an existing device to add it to a new one.

If you don’t have any battery life, or have forgotten your device, it won't be possible to check that your Railcard discount is valid.

You could be asked to buy a single ticket for your journey, or be issued with a Penalty Fare.

If you do get caught out while travelling, you can make one claim a year to be refunded for any extra fare or penalty you incur.

For a list of train companies in Great Britain, and their details, click here .

Unfortunately, you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

We're sorry that you've experienced problems whilst uploading a photograph. There can be a number of causes of this - some of which are difficult to diagnose. We’ve compiled a list of trouble-shooting tips that you can try before contacting us:

Retry the photo upload. Close your web browser before restarting it and logging in again
Enable Javascript on your web browser. Your web browser may be configured in a way that it makes uploading the photo more difficult (such as. having the Javascript disabled). Please check your settings and ensure that Javascript is enabled
Make sure you have up-to-date web browser software. Although our website supports the top browsers (such as Internet Explorer, Chrome, Safari, Mozilla Firefox and Opera), some older versions of these browsers are more likely to cause problems uploading image files to our website. Try updating your web browser to the latest version, or try a different web browser/computer
Make sure your image is 5 megabytes (5Mb) in size or less. We accept images up to 5Mb in size but the smaller the file the better - it will take less time to transfer to our servers. Crop your photograph before uploading and/or reduce the quality but be careful - the picture still needs to be clear enough to print on the Railcard
Check that your internet service provider (ISP) is not experiencing problems. These are often difficult to detect but if other websites are unusually slow (especially noticeable when downloading images), then your ISP may be having network issues or might be congested. You may want to check with your ISP by visiting their 'service status' webpage

If you have done all of the above and are still experiencing problems, then please call us on 0346 301 1656.

Please click on ‘Manage my Railcard’ on the top right of the website homepage to log in to your account. Once logged in, please click on ‘MY RAILCARD’ then click on ‘Update addresses’ to change your address.

All customers must provide a photograph. The photo should have been taken with nothing covering the outline of eyes, nose or mouth. The rail industry applies the same rules as the DVLA and Passport Agency, so photos with a person wearing a full facial burka / niqab (a veil that covers the face) are not acceptable. If a member of rail staff is unable to validate that the person on your Railcard is you, the Train Companies reserve the right to charge you the full price Standard Single fare for your journey as if no ticket was purchased before starting the journey and in some cases a Penalty Fare.

If you get caught out while travelling, you can make one claim a year, to be compensated for a penalty you’ve incurred. To do this, you will need to visit the website of the train company who issued the penalty and contact their customer service centre.

Please click here for the list of all train companies in Great Britain and their contact details.

Please click ‘Manage my Railcard’ on the top right of the website homepage to log in to your account. Once logged in, click ‘MY RAILCARD’ then click ‘View my Railcard’ to request a new download code. Your new download code will be generated once you have click ‘Get new Download Code’.

If you are still having issues with your code, please contact us on 0346 301 1656.

Your download code may have expired or been used on too many devices. You can only store your Veterans Railcard on a maximum of 2 devices, so you will need to remove it from an existing device to add it to a new one.

You will need to click ‘Manage my Railcard’ on the top right of the website homepage to log in to your account. Once logged in, click ‘MY RAILCARD’ then click ‘View my Railcard’ to request a new download code. Your new download code will be generated once you have click ‘Get new Download Code’.

A 1-year Railcard costs £30.

A 3-year Railcard costs £70.

Railcard are available offline for a period of up to 72 hours. The Railcard app on your device will continue to show your digital Railcard as long as your mobile device has connected to the internet at some point within the last 72 hours. However, you will need an internet connection to buy your digital Railcard or add it to a new device.

You will need to contact our customer support team on 0345 301 1656 so that we can better understand the activity that has caused your Veteran Railcard to be blocked.

If appropriate, they will be able to unblock your Veteran Railcard for further use.

Due to the pandemic far fewer people have been travelling by train. This means that the government is offering additional financial backing to the rail industry so that services keep running to support the economy.

Yes. You as the cardholder can buy tickets for your named companion and up to four children as long as they are travelling with you.

Discounted price tickets purchased by a Veterans Railcard holder should be issued for travel for the same origin and destination and should normally be of the same ticket type (example all Off-Peak Returns).

The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair. The file of your photo must be either a .jpg, .bmp, or a .gif and must not exceed 5MB with a resolution of at least 300dpi . We will reject photos if they are not appropriate and ask you for a more suitable image.

Due to the pandemic fewer people have been travelling by train. Funding is currently being used to keep services running to support the economy.

Railcards can be used for rail discounts in the area known as Great Britain (England, Scotland and Wales). They cannot be used for rail travel in either Northern Ireland or the Republic of Ireland.

If you live in the Republic of Ireland or Northern Ireland you can buy a Railcard to use for travelling in Scotland, Wales or England. For more information on concessionary rail travel schemes in Northern Ireland please see www.translink.co.uk or the Republic of Ireland please see www.irishrail.ie .

No. The Veterans Railcard is only available to purchase online via our website or via our postal service.

If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. If you forget your phone or don't have your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

Each train company will have their own process for doing this. You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare. Where you have already paid for additional tickets you should contact the relevant train company’s customer services department; in the case of a notice to pay or notice of Penalty Fare, you should follow the instructions included on how to challenge or appeal the charge.

Why is the title "Mx" not available when I come to make payment? A: If you have given your title as "Mx" during the application process then this will be shown on your Railcard and in all correspondence that we have with you. However, the secure payment process is delivered by our Payment Provider and we are only able to offer the range of titles that it provides.

The “Internal Server Error” message is a generic error message which relates to issues to do with the way your browser is interfacing with the Railcard website. Sometimes this problem can occur if you are using compatibility mode in Internet Explorer (versions IE10 and lower).

In Internet Explorer 10 you can click the compatibility mode button to switch it on or off.

In Internet Explorer 11 there is no compatibility mode button so to access the Compatibility settings you will need to click on the Settings icon. In the menu that is subsequently displayed you will find “Compatibility View Settings” – click this. In the Settings panel that displays, make sure that railcard.co.uk is not the box entitled, “Websites you’ve added to compatibility view”. If it is please click on the entry and click the remove button, then click to close it.

We accept online payment via credit and debit cards. The cards accepted are: Visa, Visa Debit, Visa Electron, MasterCard, MasterCard Debit, Maestro and Solo.

We cannot accept American Express or Diner's Club.

The Railcard discount does not cover charges on various articles or animals.

For details about which items carry a charge, and details of the charges, please call National Rail Enquiries on 03457 48 49 50

Can I get a discount on Season tickets and period Travelcards with a Railcard? A: No, we’re sorry but the Railcard gives no discount on these types of ticket.

Yes, providing that there are reservations available on the service on which you are travelling. Many train companies will allow you to reserve a seat free of charge on longer distance journeys.

Please check with the local ticket office staff before buying tickets.

En Route Blog / Fare Deals / UK

Which Railcard for someone aged 55 and travelling alone?

by AndyBrabin · May 16, 2021

There are a plethora of Railcards in the UK available which age wise cover people from 16 – 30 and 60 plus. Then there are Railcards that have the following eligibility:

HM Forces Member or partner
Disabled Person
Family & Friends – need a child to be travelling with you
Two Together – 2 people travel together

The range of Railcards is quite broad but there is the age range 31-59 who are non military, non eligible for a Disabled Railcard and travel alone who are left with 2 options. Both these options are South of East England focused:

Network Card
Annual Gold Card

The Annual Gold Card covers wider area of coverage than the Network Card and no minimum spend plus a 3rd off TfL tube and bus fares. Full list of discounts:

Being based in Manchester the closest station that I can receive a discount is Stafford travelling with London North Western who additionally have attractive fares! A Super Off Peak Return to London is just £20.10.

When you buy an Annual Season Ticket it is issued as an Annual Gold Card and it gives discounts in this area:

The cheapest Annual Season Ticket available in the area is, I believe, Hatton to Lapworth in the West Midlands for £176.00. I have no intention to travel to, no offence intended, Hatton or Lapworth!

I have been travelling quite extensively since I bought the Gold Card and already I’m well on the way of covering the cost of the ticket with the savings made. It has also meant that I can be more flexible in my travel arrangements as I don’t have to commit to Advance Fares.

Do you have an Annual Gold Card? Have you found a cheaper Annual Season Ticket? Please comment…….

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February 15, 2017

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July 4, 2016

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October 4, 2016

by AndyBrabin · Published October 4, 2016 · Last modified April 1, 2020

7 Responses

Pingbacks 0

Hi, helpful thanks – noted Exeter St Davids to Central is £156 /yr

Is that the part time one? If so it doesn’t get issued as a Gold Card AFAIK.

You have not included over 50 tickets in Scotland.

True – but focus was very much on my travels. We really need a Britain wide solution!

I’ve found that ticket machines will often give a Gold Card discount, even if they’re not in the region. Not sure whether it applies to Network Railcard, but I’ve certainly managed to get a discount between Shirley (West Midlands) and Birmingham.

I think it’s time for a National Railcard!

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Frequently Asked Questions?

Most frequently asked questions

You cannot use your Two Together Railcard to get discounts on Oyster Pay As You Go or tickets bought from London Underground retailers.

However, you can buy discounted rail tickets for a journey which involves a cross London journey using the Underground to travel between two London mainline train stations. Anytime Day Travelcards are also available when bought as part of your National Rail ticket to London from outside London Zones 1-9, subject to a minimum fare of £22.60.

Check your mailbox (including your junk mail) for an email from our Railcard team.

If you still can’t find it, you will need to click 'Manage my Railcard' on the website or homepage to log in to your account. Once logged in, please click ‘Get a new download code’ to generate a new download code. You can now use this new download code to add your Railcard to a new device.

If you are asked to remove 1 device, click the Bin icon next to the device you want to remove your Railcard from and then click 'Remove'. The system will generate a new download code for you which can now be used to add your Railcard to your device.

Click here for more information on download codes and managing your Railcard.

Please note that the Railcard app is available to download from the Apple Store and the Google Play store.

If your download code isn’t working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one. 

If you have purchased your Railcard from the Railcard website you will need to click 'Manage my Railcard' on the website or homepage to log in to your account. Once logged in, please click ‘Get a new download code’ to generate a new download code. You can now use this new download code to add your Railcard to a new device.

If the problem persists, please contact the customer services team on 0345 3000 250.

Click here for the step by step guide on how to generate a new download code.

The download code allows you to add a purchased digital Railcard to the Railcard app on your device. It is found within the email confirmation you would have received after we have approved your Railcard application.

Click here for more information on download code and managing your Railcard.

You can buy your Two Together Railcard online or at a staffed station Ticket Office.

To buy online, simply click ‘’Buy Now’’ on the website homepage and follow the instructions on the screen.You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder).

Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets).

If you have purchased a plastic Two Together Railcard, please allow 5 working days for delivery. You can choose to pay for ‘Special Delivery’, but you will have to place your order before 15:45pm to guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

If you are unable to wait for your Two Together Railcard to be delivered to you, you can also download and complete an online application form and go to any staffed station Ticket Office to apply in person. You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder).

If you have purchased a digital Two Together Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard. 

You will not be able to travel on discounted tickets until you have your Railcard.

The Railcard App is available to download from the Apple Store and the Google Play store.

The App is only compatible with devices that have the following software: Apple iOS 14.0 and above and Android 5.0 and above.

The Railcard app is not compatible with Windows Phones.

In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have.

We're open from 07:00pm to 22:00pm everyday of the year except for Christmas day. You can:

Email us: [email protected]

Call us on: 0345 3000 250

Write to:

National Railcards

PO box 8626

SWADLINCOTE

If you are not satisfied with the resolution we give you are entitled to contact:

www.transportfocus.org.uk/help/rail-complaints

http://ec.europa.eu/odr/index

Yes. You must show your valid Two Together Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

A train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens providing you can show that you owned a Railcard before you started your journey.

If you have ordered a plastic Two Together Railcard online, please allow 5 working days for delivery. If you paid for Special Delivery and placed your order before 15:45pm, your Two Together Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

If you have purchased a digital Two Together Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. 

You cannot travel on discounted tickets until you have received your Railcard.

You will need to wait 7 working days, then go to ‘Manage my Railcard’ on the Two Together Railcard website homepage to log in to your account and apply for a replacement. Once logged in, click on ‘Details’ under your active Two Together Railcard, then click on ‘Replace Railcard (Lost or stolen)’. Select ‘lost’, then click continue and follow the instructions on the screen. Please check that your address is correct before you order.

You will be sent a free replacement provided you do this within 30 days of your application date. If 30 days has passed from your date of purchase you can still request a replacement card, but you will have to pay a £10 replacement fee.

If you bought your Two Together Railcard online, you will need to call our helpline on 0345 3000 250 to order a replacement. You will also have to pay a £10 administration fee and you will be required to email us a copy of either your Enrolled Deed Poll or Marriage Certificate.

If you bought your Two Together Railcard at a station you will need to take your Two Together Railcard to a staffed station along with a copy of either your Enrolled Deed Poll or Marriage Certificate. You will also have to pay a £10 administration fee.

If you bought your Two Together Railcard at a station you will need to take your Two Together Railcard to a staffed station along with a copy of your Wedding Certificate. You will also have to pay a £10 administration fee.

If you have already purchased a digital Railcard, you should have received an email which contains a download code. You will use this download code to add your digital Two Together Railcard on your phone or device.

Click here for the step by step guide on how to add a digital Railcard to your phone.

You can travel on Two Together Railcard discounted tickets from 09:30am Monday to Friday and at any time on weekends and public holidays. Two Together Railcard discounted tickets cannot be used between 04:30am and 09:29am Monday to Fridays (excluding public holidays).

Yes, you can.

Simply click ‘Buy Now on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like' select 'Digital' and follow the instructions on the screen to complete your purchase.

You can also buy a Railcard at Gatwick Airport, Stansted Airport rail stations, Luton Airport Parkway and Manchester Airport – but NOT at London Heathrow Airport.

No. Please do not laminate your Railcard. In most instances the heat of a laminating machine will turn the surface of your Railcard black, damaging it and making it illegible. If this happens you will need to buy a replacement Railcard (for a fee of £10 if you have had no previous replacements).

Laminated Railcards cannot be accepted by rail staff as the lamination makes it difficult to validate that the Railcard has not been tampered with.

To protect your Railcard please keep it in a plastic ticket wallet which is available for free from any staffed station.

No. You must carry your Railcard with you on any journey where you have bought discounted tickets with the Railcard.

Therefore, if you buy discounted Railcard tickets before you receive your Railcard, you do this at your own risk.

No. You will not be able to travel with your discounted tickets if your Two Together Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your Two Together Railcard before you begin and complete your journey.

Click here for the step by step guide on how to renew your Railcard.

If you have selected 'Digital' under ‘Choose the type of Railcard you would like’ section, your digital Two Together Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Railcard. 

Please click on https://www.twotogether-railcard.co.uk/help/terms-conditions/ for important terms and conditions that you need to understand before you use your Railcard.

Yes. You can use it with the 2FOR1 Days Out Guide promotions and most offers given by train companies. Please note that your Railcard may get you the full 1/3 discount on some Train Company special offers, but many offers include a smaller discount or no discount at all. It's best to ask at your local station for details of a specific offer, or call National Rail Enquiries on 03457 48 49 50. Alternatively, you can visit www.nationalrail.co.uk .

No. The Railcard discount does not cover charges on various articles or animals.

For details of which items carry a charge, and details of the charges, please call National Rail Enquiries on 03457 48 49 50.

Railcards can be used for rail discounts in the area known as Great Britain (England, Scotland and Wales). They cannot be used for rail travel in either in Northern Ireland nor the Republic of Ireland.

Only if there is no ticket office, or the ticket office is closed and there is no ticket machine available to buy your discounted ticket at the station at which you began your journey. If this is the case you can buy your discounted ticket from on-train staff or at your destination station.

Otherwise, if ticket facilities were available at the station you could be charged the full price Standard Single fare.

No, the Railcard can only be used to buy discounted tickets for its named cardholders.

Yes, providing that there are reservations available on the service on which you are travelling. Many train companies will allow you to reserve a seat free of charge on longer distance journeys. Please check with the local ticket office staff before buying tickets.

Please click ‘Renew my Railcard’ on the website homepage to log in to account. Once logged in, click ‘Renew’ under your expired or soon to expired Railcard, select 'Digital' or ‘Plastic’ under ‘Choose the type of Railcard you would like’ section and follow the instruction on the screen to complete your purchase.

If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

Each train company will have their own process for doing this. You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare. Where you have already paid for additional tickets you should contact the relevant train company’s customer services department; in the case of a notice to pay of notice of Penalty Fare, you should follow the instructions included on how to challenge or appeal the charge.

Digital Railcard can be bought online only. Please click on 'Buy Now' from the website homepage to get started. When you get to the question ‘Choose the type of Railcard you would like’, select ‘Digital’ and follow the instructions on the screen to continue with your purchase.

In most cases, your digital Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. 

Click here for more information on managing your Railcard

If you lose the device where your digital Two Together Railcard was downloaded, you will need to log in to account and remove it from the lost device.

Simply click ‘Manage my Railcard’ on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active digital Two Together Railcard, then click on ‘Manage Digital Devices’ and select the device you want to remove. Once you have removed one device on your account, please click ‘Request a new code for your Railcard’ to generate a new download code. You can now use this new download code to add your Two Together Railcard to a new device.

Please note that you can only store your digital Two Together Railcard on a maximum of 2 devices.

Please go to ‘Manage my Railcard’ on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active digital Two Together Railcard, then click on ‘Manage Digital Devices’ and select the device you want to remove.  Once you have removed one device on your account, please click ‘Request a new code for your Railcard’ to generate a new download code. You can now use this new download code to add your Two Together Railcard to a new device.

Yes! You can renew your Railcard within 30 days of its expiry to a digital Railcard.

Simply click ‘Renew my Railcard’ on the website homepage, enter your log in details, click on ‘Renew’ under your expired or soon to expired Railcard, select 'Digital' under ‘Choose the type of Railcard you would like’ section and follow the instruction on the screen to complete your purchase.

Click here for the step by step guide on how to renew your Railcard.

You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.

Click here for the step by step guide on how to renew your Railcard.

You can store your digital Railcard on up to two devices at a time.

If you want to add it a third, you will need to remove it from one of your existing devices through your account.

Simply click ‘Manage my Railcard’ on the homepage to log in to your account. Once logged in, click on ‘Details’ under your active digital Two Together Railcard, then click on ‘Manage Digital Devices’ and select the device you want to remove. Once you have removed one device on your account, please click ‘Request a new code for your Railcard’ to generate a new download code. You can now use this new download code to add your Two Together Railcard to a new device.

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there’s no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

If you don’t have any battery life, or have forgotten your device, it won't be possible to check that your Railcard discount is valid.

You could be asked to buy a single ticket for your journey, or be issued with a Penalty Fare.

If you do get caught out while travelling, you can make one claim a year to be refunded for any extra fare or penalty you incur.

For a list of train companies in Great Britain, and their details, click here .

Please go to "Manage my Railcard" on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your ‘Menu Profile’ and select ‘Personal Details’. You will be given the option to update or change your personal details, including your address.

Or you can also click on https://secure.railcard.co.uk/account/personal-details , enter your log in details and the ‘Manage Personal Details’ page will show. You can now change or update your personal details including your address.

Yes. You can buy a digital or plastic Two Together Railcard for another person as long as they are aged 16 years or over. You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder).

To order the Railcard, click ‘Buy Now’ on the website homepage, select ‘Digital or Plastic’ under ‘Choose the type of Railcard you would like’ section and when you get to the question, "Who is the Railcard being purchase for?" select the option " The Railcard is for someone else" and follow the instructions on the screen to continue with your purchase. You will also be asked to register if you do not already have an account or log in using your registered email address and password.

We accept online payment via credit and debit cards. The cards accepted are: Visa, Visa Debit, Visa Electron, MasterCard, MasterCard Debit, Maestro and Solo.

We cannot accept American Express or Diner's Club.

Please check that you have read each character of the code correctly. We do try to use codes that are easy to read, but occasionally applicants might confuse,

the letter “I” with the number “1”
the letter “O” with the number “0”(zero)
the letter “S” with the number “5”.

If any of these characters appear in your code, please try their alternatives. If this does not work, please call us on 0345 3000 250 and we will be able to check the status of the code you have.

Yes. Please visit the ‘Offers & Competitions’ page for more details.

If you want to make a journey with another friend, you will need to purchase a new Two Together Railcard.

If you have made an error in your application you must let us know at the first available opportunity.

You cannot change the name of the first cardholder. You can purchase a new Two Together Railcard as the first cardholder and you can add your preferred second cardholder.

No, you cannot change the second named cardholder on your Two Together Railcard. If you would like a Two Together Railcard with a different second named person, then you will need to purchase another Two Together Railcard.

If you bought your Two Together Railcard online, we advise that you wait until your Railcard has expired, when you will be able to update your photograph during the renewal process. However, if this is not suitable, you will need to call our helpline on 0345 3000 250 to order a replacement. You will also have to pay a £10 administration fee and you will be required to email us the new passport-style photo.

If you bought your Two Together Railcard at a station you will need to take it to a staffed station along with the new passport-style photo to be issued with a replacement. You will also have to pay a £10 administration fee.

We are only able to replace your Railcard once during its year of validity. If you need your Railcard replaced again, you will have to buy a new one.

Railcards issued at stations are printed on paper. On rare occasions, the way that the surface of the Railcard interacts with the plastic in some ticket wallets destabilises the print and makes it fade. If this has happened to your Railcard you can take it into a staffed rail station and they will replace it free of charge. Most stations will be able to check the validity of the Railcards by running it through the ticket–issuing machine to check when it was originally issued.

To replace a stolen Railcard you bought online, please click ‘Manage my Railcard’ on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active plastic Two Together Railcard, then click on ‘Replace Railcard (Lost or stolen)’. Select ‘stolen’, then click continue and follow the instructions on the screen. You will have to provide a crime reference number, or a document given to you by the Police for a free replacement. You can also call our Helpline on 0345 3000 250.

To replace a stolen Railcard you bought at a station, please go to a station with your crime reference number/documentation given to you by the police and some form of identification to be issued with a free replacement Railcard. You will also need to provide two passport-style photos (one of yourself and another of the second named card holder).

If you bought your Railcard online, please go to ‘Manage my Railcard’ on the website homepage to log in to your account and apply for a replacement. Once logged in, click on ‘Details’ under your active plastic Two Together Railcard, then click on ‘Replace Railcard (Lost or stolen)’. Select lost or damaged, then click continue and follow the instructions on the screen. You will also have to pay a £10 administration fee.

Please note that you can only apply for a replacement Railcard 5 days after the date of original purchase and only one replacement may be issued in a 12-month period.

If you bought it at a station, provided you can produce the completed "Receipt" portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office. You will also have to pay a £10 administration fee and provide two passport-style photos (one of yourself and another of the second named card holder).

Railcards issued at stations cannot be renewed online. You will need to create an account and purchase a new Railcard.

To buy a new Two Together Railcard, please go to the website homepage, click ‘Buy Now’ and follow the instructions on the screen. You will also have to provide two separate passport-style photo (one of yourself and one of the other named cardholder) to continue with your purchase.

Yes. Please visit the ‘Offers & Competitions’ page for more details.

You can buy a Two Together Railcard from any National Rail staffed station ticket office or online.

You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked.

If appropriate, they will be able to help you get back online with your Railcard.

If we detect suspicious activity on your Railcard, it will be blocked until we have had the chance to speak to you.

During this period, your Railcard will no longer be valid for travel.

If your Railcard has been blocked, you will need to contact our customer support team on 0345 3000 250.

**Excessive device changing can result in a Railcard being blocked**

The Family & Friends Railcard allows up to four adults and four children to travel together providing that at least one of the parties is a child – for more information see www.familyandfriends-railcard.co.uk or pick up a leaflet from a rail station.

The Disabled Persons Railcard saves money for the person who has the Railcard and one companion travelling with them – for more information see www.disabledpersons-railcard.co.uk or pick up a leaflet from a rail station.

Unfortunately, you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

We're sorry that you've experienced problems whilst uploading a photograph. There can be a number of causes for this - some of which are difficult to diagnose. We’ve compiled a list of trouble-shooting tips that you can try before contacting us:

Retry the photo upload. Close your web browser before restarting it and logging in again
Enable JavaScript on your web browser. Your web browser may be configured in a way that it makes uploading the photo more difficult (such as having the Javascript disabled). Please check your settings and ensure that JavaScript is enabled
Make sure you have up-to-date web browser software. Although our website supports the top browsers (such as Internet Explorer, Chrome, Safari, Mozilla Firefox and Opera), some older versions of these browsers are more likely to cause problems uploading image files to our website. Try updating your web browser to the latest version, or try a different web browser/computer
Make sure your image is 5 megabytes (5Mb) in size or less. We accept images up to 5Mb in size but the smaller the file the better - it will take less time to transfer to our servers. Crop your photograph before uploading and/or reduce the quality but be careful - the picture still needs to be clear enough to print on the Railcard
Check that your internet service provider (ISP) is not experiencing problems. These are often difficult to detect but if other websites are unusually slow (especially noticeable when downloading images), then your ISP may be having network issues or might be congested. You may want to check with your ISP by visiting their 'service status' webpage

If you have done all the above and are still experiencing problems, then please call us on 0345 3000 250.

No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.

Due to the pandemic fewer people have been travelling by train. Funding is currently being used to keep services running to support the economy.

Yes. You can renew your Two Together Railcard within 30 days before the expiry date on the Railcard. We will send you a reminder notice providing that we have an email address for you. (Please note that it is your responsibility to make sure that your Railcard is valid for every journey that you make with it.)

You can use your Railcard on all franchised train operating companies that provide services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise

One Railcard holder will, but there is no need for both of you to be present at time of purchase. However, please remember you both must buy both tickets at the same time and make the journey together.

No, not necessarily, it can be any other adult you want to travel with. The other adult will be named on the Railcard.

No. The Two Together Railcard is non-refundable. Please click here for specific terms that relate to our online service.

Yes. If you are aged 16 or over you can buy a Two Together Railcard.

Why isn’t there a 3-year Two Together Railcard? A: The Two Together Railcard is a new product and Train Companies are monitoring its success with a view to deciding how the Railcard develops in the future.
What do I need to buy a Two Together Railcard? A: To buy a Two Together Railcard you will need the names and photos of the two people who will be named on the Railcard. Please ensure that you have permission from both applicants to use their names and photos before submitting your application.
Will you be contacting the other named person on the Railcard? A: We will only be in contact with the person who is designated as the Main Cardholder.
I already have a Railcard, can I also buy a Two Together Railcard? A: Yes, if you hold any other Railcard (including another Two Together Railcard) you can still buy a Two Together Railcard.
How many Two Together Railcards can I have? A: There is no limit on the number of Two Together Railcards you can hold.
Can one of the cardholders be a child? A: No. The Two Together Railcard is for two adults (people aged 16 or over) travelling together. It gives no discount on child fares. If you are an adult travelling with a child then the Family & Friends Railcard is the Railcard you need.
Do we need to start and end our journeys together for the Two Together Railcard discount to be valid? A: Yes, you must travel together throughout your whole journey, for both named cardholders to be eligible for the Two Together Railcard discount.
Why can’t the Two Together Railcard be used before 09.30 Monday to Friday? A: The Two Together Railcard is designed to encourage leisure journeys which tend to take place after the busy morning peak period.
Can I travel with a Two Together Railcard discounted ticket in the evening peak? A: Yes, providing your ticket type is valid during the evening peak you should be able to travel. The only restriction with the Two Together Railcard is during the morning peak period.
Can I purchase First Class tickets with my Railcard? A: Yes, First Class tickets can be purchased using your Two Together Railcard.
Is there a minimum fare? A: There is no minimum fare for Two Together Railcard discounted National Rail tickets.
Can I get a discount on Season tickets and period Travelcards with a Two Together Railcard? A: No, we’re sorry but the Railcard gives no discount on these ticket types.
Can I buy a Two Together Railcard to travel with a colleague on business? A: Providing you are making your journey together, there are no restrictions on the reason for your journey.
Where can I buy tickets with my Two Together Railcard? A: You can buy Two Together Railcard discounted tickets at staffed station ticket offices, at ticket vending machines or online.
I travel with my friend/colleague but then get off the stop before they do. Is this acceptable? A: No. Both of you need to be travelling together for the entire duration of the journey. If one of you leaves early, both of your tickets will cease to be valid.

Yes, you can get Two Together Railcard discounts on a number of Rover and Ranger tickets. Please check with your local station or visit http://www.nationalrail.co.uk/times_fares/rangers_and_rovers.aspx for more details.

If you are renewing your Railcard online and change the name of the second cardholder then you will be requested to provide a new photo.

If you are renewing your Railcard at the station, and changing the name of the second cardholder, then you will need to complete an application form and provide new photos for you and the second cardholder (as a new photocard will need to be issued).

Please note you cannot change the second cardholder part of the way through the year, you will need to buy a new Railcard.

I have paid my friend for half of the Railcard but now we're no longer friends / can no longer travel together due to a circumstance change - can I get a part refund? A: No. Unfortunately, as you have had the Railcard for some time already, it is possible that you have used the Railcard to take journeys with your friend, and therefore have benefited from Two Together Railcard discounts. We are unable to give you a refund for the Railcard.
If I no longer want to make journeys with the other Railcard holder can I return the Railcard for a refund? A: No. Once a Railcard has been issued it cannot be refunded as it is possible to save more than its price in just one journey.

Renew my Railcard
Manage my Railcard

There are alternative discounts available for those with some disabilities, who do not have a Disabled Persons Railcard.

For those who are visually impaired or blind..

If you are blind or visually impaired, you and one adult companion travelling with you are eligible for the following discounts:

Season tickets for the blind or visually-impaired.

You can also buy one adult Season ticket that enables a companion to travel with you on National Rail services only, at no extra cost (so two people travel for the price of one). It doesn’t have to be the same person travelling with you on every journey.

To be eligible:

Please take evidence of your visual impairment with you to prove your eligibility. It must be either a CVI/BP1/BD8 certificate or documentation from a recognised institution, for example, Social Services, your Local Authority or Blind Veterans UK. Tickets can be purchased from staffed National Rail station ticket offices.

For those who are staying in their own wheelchair.

If you are staying in your own wheelchair during a journey you can get the following discounts below. Discounts are available on adult and child fares.

If you have a companion travelling with you, they are also eligible for the same discounts. Tickets can be purchased from staffed National Rail station ticket offices.

Stations Made Easy

Stations Made Easy is an interactive tool on the National Rail website allowing you to plan your route through a station avoiding features (such as stairs) that might be difficult to use. Plan your route >>

Passenger Assist

We will always do our best to help customers that need assistance when travelling by train.

If you need help for an upcoming journey, you can book assistance through the train company you are travelling with.

Find out more >>

Wheelchairs & Scooters

Most trains can accommodate wheelchairs that are within the dimensions prescribed in government regulations covering public transport (700mm wide, 1200mm long).

For more information on travelling by train when using a wheelchair or powered scooter, please see the National Rail website .

IMAGES

Disabled Persons Railcard Explained
A Disability Rail Card
Your Guide to the Senior Railcard and Disabled Persons Railcard
All you need to know about the Disabled Persons Railcard
Disabled Persons Railcard
Travel more for less with a Disabled Persons Railcard

COMMENTS

Using your Railcard
A Disabled Persons Railcard holder travelling on Oyster pay as you go can get 1/3 off an Off-Peak Day Travelcard Zones 1-6 (including stations in London Zones 7-9 if required) for one adult companion travelling with them. Travel together. The adult accompanying person must travel with the Railcard holder for the whole duration of the journey.
FAQs
A: If you have a valid Annual Gold Card, you can apply for a 1-year Disabled Persons Railcard for £10 either online or by post. To apply online, please email us a scan photo of the front and reverse of your Annual Gold Card to [email protected] so that we can validate your eligibility for a £10 Railcard.
Railcard Terms & Conditions
1.1. These terms and conditions (" Railcard Conditions ") apply to the use of the Disabled Persons Railcard and reduced priced tickets ('discounted tickets') bought with the Disabled Persons Railcard. 1.2. In addition to the Railcard Conditions, the National Rail Conditions of Travel (" NRCoT ") apply to any journey on the rail network.
Disabled Persons Railcard
You can buy the Disabled Persons Railcard here online. How much can I save with the Disabled Persons Railcard? The Disabled Persons Railcard costs just £20 so after just a few trips, the card will have paid for itself. Alternatively, you can get a 3-year Railcard for just £54, saving you £6 on the price of three 1-year Railcards.
Disabled Persons Railcard
The Disabled Persons Railcard offers discounts for you and one other person in case you need assistance - or simply want to enjoy a day out with a friend or relative. Boarding a train alone? Then you can book some support for when you travel with us - just let us know 24 hours before your trip .
Disabled Persons Railcard
The Disabled Persons Railcard is a type of discount card for train tickets that allows those living with disabilities to enjoy savings of up to 1/3 on their rail travel. If travelling with an adult family member, carer or friend, both individuals can get the discount, and any type of ticket can be purchased to travel throughout Britain's ...
Travelling Alone as a Disabled Person
It is a legal requirement in the UK for all train operating companies (ToCs) to make trains accessible to all passengers. There are detailed design standards in place to make stations and trains accessible. Holders of a Disabled Persons Railcard get ⅓ off adult rail fares on the National Rail network. ToCs should be able to offer flexible ...
5 Things You Can Do With Your Disabled Persons Railcard
You can also load your Disabled Person's Railcard onto your registered Oyster Card and save 1/3 on single peak and off-peak pay as you go fares. Visit the Disabled Persons Railcard website for full details. 2. Enjoy a great deal on a top attraction. When you travel by train - with discounted tickets via your Railcard, let's not forget ...
Out & About
You will get 1/3rd off rail tickets. If the person you care for has a Disabled Persons Railcard you will be able to get 1/3rd off your ticket too (this is for anyone travelling with them - you don't need to prove you are a carer). You can get a discount at any time of day. Find out more about the Disabled Persons Railcard.
A quick guide to the Senior Railcard and Disabled Persons Railcard
Make cheques and postal orders payable to "Disabled Persons Railcard". Allow 10 working days for the Railcard to be delivered. A Disabled Persons Railcard can be used when ordering a ticket via the Internet, phone or at a station ticket booth. Cardholders should keep the card with them during the journey.
Disabled Railcard
In fact if you travel in London then the guidance is that the railcard holder can use a discounted oyster but a discounted travelcard must be bought for the companion. I would however point out that if the companion's ticket is being checked at the station and the railcard holder is on the train then there could be issues.
Disabled Persons Railcard 2022: what you need to know
The Disabled Persons Railcard in the UK costs £20. What this means is you'll make up for the price of the card in savings after just a few trips. If you know you will need it for a long time, you can pay £57 for a 3 year Railcard. This saves you £6 compared to the price of three Railcards that last one year.
Support
General Enquiries (except Veterans Railcard and 16-17 Saver) Phone: * 0345 3000 250. If you are looking to buy or renew your Railcard or get a replacement then you'll need to do this online. Disabled Persons Railcard: Email: [email protected]. Phone: * 0345 605 0525. Minicom/Textphone: 0345 601 0132. Santander 16-25 Railcard:
PDF Disabled Persons Railcard 13 off rail fares. For you and a friend
which is why the Disabled Persons Railcard is a must-have. It gives you, and one adult travelling with you, 1/3 off most rail fares which means you can go on holiday, visit friends and more. So whatever it is you want to do, make sure you do it for less. · 1/3 off ALL Standard and First Class Anytime, Off-Peak and Advance fares.
Disabled Persons Railcard
Get 1/3 off adult train travel with a Disabled Persons Railcard. Buy Now Renew my Railcard. 1/3 off rail travel for you and an adult companion. Average annual savings of. up to £105! * *. Just £20 for 1 year or. £54 for 3 years. For people with a disability that meets the eligibility criteria.
Disabled Persons Railcard
The Disabled Persons Railcard offers discounted rail travel for up to three years, with savings of up to 1/3 on your rail fare. People with a wide range of disabilities are eligible for a Disabled Persons Railcard. For extra support while travelling with CrossCountry, you can discover our travel assistance to travel with confidence.
Transport support services for disabled people: Trains
Transport on trains, planes, cars, taxis and minicabs, buses, coaches and wheelchairs for disabled people - Freedom Pass, Disabled Person's Railcard, concessionary bus pass and Shopmobility.
FAQs
Renewing Your Veterans Railcard Can Help You Meet Up with Old Mates. Rediscover Train Travel with Exclusive Discounts. ... Manage my Railcard; Railcard.co.uk 16-25 Railcard Disabled Persons Railcard Family & Friends Railcard Network Railcard Two Together Railcard 26-30 ... If you are travelling by train on a ticket with a Railcard discount, you ...
Which Railcard for someone aged 55 and travelling alone?
The range of Railcards is quite broad but there is the age range 31-59 who are non military, non eligible for a Disabled Railcard and travel alone who are left with 2 options. Both these options are South of East England focused: Network Card. Annual Gold Card. The Annual Gold Card covers wider area of coverage than the Network Card and no ...
Can I use the Two Together Railcard when I am travelling on my own
Railcard.co.uk 16-25 Railcard Disabled Persons Railcard Family & Friends ... The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.
FAQs
Railcard.co.uk 16-25 Railcard Disabled Persons Railcard Family & Friends Railcard Network Railcard 26-30 Railcard Senior Railcard 16-17 Saver Veterans Railcard. Search: Using your Railcard. ... You can travel on Two Together Railcard discounted tickets from 09:30am Monday to Friday and at any time on weekends and public holidays. Two Together ...
Where to Buy
Getting a Railcard is an easy process . Once you know you are eligible for the Disabled Persons Railcard, there are 2 ways you can get one: Online; By Post; Apply Online: You can apply online to get a physical or a digital Railcard. Before applying online, make sure you have everything listed below:
Other Discounts
For those who are Visually Impaired or Blind. If you are blind or visually impaired, you and one adult companion travelling with you are eligible for the following discounts: Ticket type. Discount on adult fare. First Class / Standard Anytime Singles or Returns. 34% off. First Class / Standard Anytime Day Single.

Accessible trains and stations

Get help from train staff

Disabled Person's Railcard

Other railcards

If you live in Northern Ireland

Out and about

A quick guide to the Senior Railcard and Disabled Persons Railcard

Disabled Railcard - rules relating to companion's ticket

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Disabled Persons Railcard 2022: what you need to know

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Disabled Persons Railcard eligibility

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I’m having trouble uploading a photo for my Railcard application - what can I do?

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Which Railcard for someone aged 55 and travelling alone?

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There are alternative discounts available for those with some disabilities, who do not have a Disabled Persons Railcard.

Season tickets for the blind or visually-impaired.

To be eligible:

For those who are staying in their own wheelchair.

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