post office travel card error 6004

Post Office Travel

About this app

Data safety.

Ratings and reviews

• Flag inappropriate
• Show review history

App support

Using the Post Office Travel Money Card: Pros and Cons

Table of Contents

What is the post office travel money card, pros of the post office travel money card, cons of the post office travel money card, user experiences and reviews, how to get and use the card, best practices for cardholders, alternatives to the post office travel money card.

T he Post Office Travel Money Card is a convenient and secure way for UK residents to manage their finances while traveling abroad. This prepaid card allows travelers to load funds in multiple currencies, offering a practical alternative to carrying cash or using credit cards overseas. It’s particularly popular among those who seek a controlled and budget-friendly travel spending method.

The Post Office Travel Money Card is a prepaid, multi-currency card that can be loaded with up to 23 different currencies. It functions similarly to a debit card but is specifically designed for international travel. The card can be used to make purchases at millions of locations worldwide where MasterCard is accepted and to withdraw money from ATMs.

• Convenience and Ease of Use : The card is straightforward to obtain and use. Travelers can easily load funds onto the card online or at a Post Office branch.
• Security Features : The card is not linked to a bank account, reducing the risk of fraud. Additionally, if lost or stolen, it can be easily replaced.
• Wide Acceptance : Being a MasterCard product, it’s accepted at a vast number of outlets and ATMs worldwide.
• Currency Exchange Rates : Users benefit from competitive exchange rates compared to traditional currency exchange services.
• Budget Control : The prepaid nature allows travelers to manage their spending effectively, avoiding the risk of debt.
• Fees and Charges : Although the card offers free purchases, there are fees for certain transactions, such as ATM withdrawals and inactivity.
• Limitations in Usage : Some countries and establishments may not accept the card, limiting its utility in certain situations.
• Reloading Issues : Adding more funds to the card can be less straightforward, especially in remote areas or during non-business hours.
• Customer Service Concerns : Some users have reported issues with customer service, particularly in resolving card-related problems quickly.
• Comparison with Other Travel Money Options : While the card has many benefits, it may not always be the best option compared to other travel money products, like credit cards with no foreign transaction fees.

Feedback from users generally highlights the convenience and security of the card. However, some have noted the fees and reloading issues as drawbacks. It’s essential to consider both the positive and negative aspects to make an informed decision.

Obtaining the card is a simple process, either online or at a Post Office branch. Users need to load the card with the desired amount and can start using it immediately. For reloading, options include online transfers or visiting a Post Office.

To maximize the benefits of the card:

• Keep track of spending and remaining balance.
• Be aware of the fees for different transactions.
• Have an alternative payment method as a backup.

Other options include other brands of travel money cards, credit cards with no foreign transaction fees, and traditional cash exchange. Each has its pros and cons, depending on individual travel needs and spending habits.

The Post Office Travel Money Card is a valuable tool for travelers seeking a secure and convenient way to manage their funds abroad. While it has several advantages, potential users should also be aware of its limitations and fees.

Q: How does the Post Office Travel Money Card work? A: It’s a prepaid card that you load with currency before traveling. You can use it for purchases and ATM withdrawals anywhere MasterCard is accepted.

Q: Are there any fees associated with the card? A: Yes, there are fees for certain transactions like ATM withdrawals, and there may be inactivity fees if the card is not used for a prolonged period.

Q: How do I load money onto the card? A: You can load money online or at any Post Office branch. The process is simple and can be done in multiple currencies.

Q: What should I do if my card is lost or stolen? A: Contact the Post Office immediately to report the lost or stolen card. They will arrange for a replacement and transfer the balance from the old card.

Q: Can I use the card in any country? A: The card is accepted in most countries worldwide. However, it’s always best to check the specific country’s acceptance before traveling.

Q: How does the card compare to using a regular debit or credit card abroad? A: Unlike regular cards, the Travel Money Card is prepaid, which helps in budget management. However, some regular cards might offer better exchange rates or lower fees, so it’s worth comparing options.

Q: Is the Post Office Travel Money Card a good option for all travelers? A: It depends on individual needs. The card is excellent for those who want a secure, budget-friendly way to carry money abroad. However, for those who travel frequently or to less common destinations, other options might be more suitable.

Related Posts

Expert Tips for Managing Hays Travel Money Effectively

Navigating TUI Travel Money for Better Holiday Finance

John Lewis Travel Money: Convenience and Value Combined

Marks & Spencer Travel Money : Maximizing Value with M&S Travel Money on Your Trips

Leave a comment cancel reply.

Save my name, email, and website in this browser for the next time I comment.

create unique & memorable travel experiences with VOLodge

About volodge.

1325 Derry Rd E Suite 3, 2nd Floor, Mississauga, ON L5S 0A2, Canada

Sign up for the exclusive offers and best deals from us

© 2023 | VOLodge.com | All Rights Reserved

•   Argentina
•   Australia
•   Deutschland
•   Magyarország
•   Nederland
•   New Zealand
•   Österreich
•   Singapore
•   United Kingdom
•   United States
•   繁體中文 (香港)

Post Office Travel Card review

The Post Office Travel Card is a prepaid travel card you can load in cash or online, to switch to the currency you need for spending and withdrawals. It’s not linked to your regular bank account, and can be managed from your smartphone, for secure spending across 23 currencies.

Before you order a Post Office Travel Card check out this full review - we’ll look at what the card can do , how to order your card and how much it’ll cost .

And to help you compare we’ll also touch on Post Office Travel Card alternatives like Wise and Starling, which may offer cheaper and more flexible options for taking travel money abroad.

TL;DR - it's a solid prepaid card

• The card supports most major currencies for holidays, including Euros (Europe), Lira (Turkey) and UAE Dirhams (Dubai)
• Several top-up methods , with the option of doing so online or in-store
• Only convert what you want to spend; good for holiday budgeting

However, there are some downsides.

• There are better exchange rates available with other travel cards
• You'll get a worse exchange rate (a.k.a "buy-back rates") when converting leftover foreign currency to pounds

Find out more about the card on the Post Office website or click the button below to purchase a card. Order a card

Not sure yet? Continue reading to decide whether this is the right prepaid card for you.

What's in this guide?

What is the post office travel money card, how does it work.

• Fees & limits

How do I get a Post Office Travel Money Card?

What happens when the card expires, what are the alternatives.

The Post Office Travel Money Card is a prepaid card you can top up in cash or from your bank account, in any of 23 supported currencies.

Once you have funds on your card you can use it as you would a regular debit card, for contactless and mobile payments, and cash withdrawals. There’s no fee to spend currencies you hold on your card, although other transaction fees do apply depending on how you use the account.

Use your Post Office card to buy travel money before you head off on holiday, or top up as you go online.

As pictured, you can also manage, view and freeze your card in the Post Office app for security.

• Top up your card in cash at a Post Office or online by purchasing one of 23 different currencies
• If you choose to top up in GBP and convert later, you’ll be charged an administration fee of 1.5%, from a minimum of 3 GBP up to a maximum of 50 GBP
• Exchange rates are shown in the Post Office app, and may include a markup on the market exchange rate - but rates often improve if you top up more
• It’s free to spend currencies you hold. You can also spend unsupported currencies, but a foreign transaction fee of 3% will apply

It’s worth noting that the Post Office exchange rates are shown in the Post Office app before you convert your funds. They may include a markup, which is an extra fee added into the rate applied to switch to the currency you need.

Another thing worth noting is that the exchange rate gets better for higher top up amounts - meaning you’ll pay a smaller markup the more you add to your card.

Using a markup is pretty common but does make it tricky to see what you’re really paying for your foreign currency transactions.

Spending limits and card fees

Before you order a Post Office Travel Card it’s good to know a bit about the fees and limits that apply to card usage.

When you transact with your Post Office Travel Money Card, there are also fees to pay.

While these do vary slightly by currency, they’re roughly similar.

It’s easy to get your Post Office Travel Card online or in person by calling into a Post Office near you. Here’s what you’ll need to do.

• Head to the Post Office website
• Select "Order Your Card >"
• Top up in your preferred currency - there’s a minimum top up of 50 GBP, through to a maximum of 5,000 GBP
• Input personal details following the prompts
• Delivery of your card will take 2-3 days by post
• Head to your local Post Office branch
• Show a valid form of ID (driving licence, passport or EEA ID card)
• Apply in branch and load your card

The expiry date for your card will be printed on the back of the card - usually it’s valid for 3 years from the point you order it.

Once your card has expired you’ll pay a monthly inactivity fee of £2 per month if you don’t redeem your balance within 12 months of the card expiring. This fee continues until there’s no remaining balance, at which point your account will be closed.

If you’re not sure whether the Post Office Card is right for you, check out a few alternatives to see which gives you the best balance of cost and convenience.

The Wise card allows you to hold and exchange 50+ currencies, and spend in 170+ countries. It's a fully-fledged debit card, meaning it works at home just as well as it does abroad.

There’s no markup on the exchange rate, and they are super transparent about the fees (usually around 0.4% for foreign spending) they'll charge you.

Starling card

The Starling debit card is a good option for international spending as there are no foreign transaction fees and no ATM fees .

You can sign up entirely online for an account with no monthly fees which you can manage from your phone, with instant notifications and a whole range of banking features. Get a Starling Card

Frequently Asked Questions

Post Office is a trusted institution and will keep customer funds safe according to all applicable legal requirements.

When it comes to travel money, the Post Office works in partnership with First Rate Exchange Services, which is a registered business and holds a Money Services Business License in the UK.

You can hold up to 23 different currencies:

• Australian dollars
• Canadian dollars
• New Zealand dollars
• Croatian kuna
• Turkish lira
• South African rand
• Swiss francs
• Polish zloty
• Pounds sterling
• Chinese yuan
• Czech koruna
• Danish kroner
• Hong Kong dollars
• Hungarian forint
• Japanese yen
• Norwegian krone
• Saudi riyal
• Singapore dollar
• Swedish kronor

• International edition
• Australia edition
• Europe edition

Help! I’m abroad but can’t top up my Post Office travel card

I recently took out a Post Office pre-paid travel card before travelling to Asia. I put some money on it before leaving but have been unable to top up for four days. The website appears OK but all transactions fail. The error message that appears advises customers to contact their card issuer, so I assumed the problem lay with my bank. But my bank says it has received no requests for payment and, indeed, the error message appears before the verification page.

Now I’m stuck on the other side of the world with no access to my money. I can’t be the only person who’s been left high and dry by this. RK, London

Indeed you are not. The Post Office tells me that a “payment processing issue” meant that over three days some customers were unable to top up online. “We have been working hard to rectify this and can advise that this issue has now been resolved,” says a spokesperson. It’s unimpressive that all that hard work didn’t include posting a warning on the website, instead allowing customers to blame their banks.

The Post Office travel card is supposed to provide a secure way to transport money, but critics have complained of difficulty finding businesses that will accept it, and low buy-back rates when trying to redeem money left on it at the end of a break. Moreover, transactions are not protected by the Consumer Credit Act.

You have now successfully topped up and the PO has apologised, but in future make sure you have a credit card to hand in case the card lets you down.

If you need help email Anna Tims at [email protected] or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.

• Consumer rights
• Your problems, with Anna Tims
• Consumer affairs

Comments (…)

Most viewed.

• Skip navigation
• Find a branch
• Help and support

Popular searches

• Track a parcel
• Travel money
• Travel insurance
• Drop and Go

Log into your account

• Credit cards
• International money transfer
• Junior ISAs

Travel and Insurance

• Car and van insurance
• Gadget insurance
• Home insurance
• Pet insurance
• Travel Money Card
• Parcels Online

For further information about the Horizon IT Scandal, please visit our  corporate website

From holiday money to renewing your passport, travel insurance to international driving permits, Post Office helps you get it sorted before you go.

Don’t leave home without Post Office Travel Insurance

Choose from over 60 currencies. Get our best rates online or order in branch

For simple, secure spending abroad take our prepaid Mastercard®. Load it with up to 22 currencies

Get your application right first time with our Passport Check and Send service

Driving abroad? Find out if you need an international driving permit (IDP)

Airport parking and hotels, fast track passes, lounge access, car hire and more

Save money on international roaming when you travel with eSimChoice

Today’s online rates

Rate correct as of 03/05/2024

Travel Money Card (TMC) rates may differ. Branch rates may vary. Delivery methods may vary. Terms and conditions apply

Must-have travel essentials, all in one place

Wherever you’re going and whatever you’re doing, we’ll help you make the most of it

• Single-trip cover
• Annual multi-trip
• Backpacker cover
• Medical travel insurance
• Foreign currency
• Currency converter

Passports and documents

• Renew an adult passport
• First adult passport
• Renew a child passport
• First child passport
• International driving permit

Stay in control

Manage your holiday essentials together in one place on the move, from your Travel Money Card and Travel Insurance to extras like airport parking. Get our free travel app.

An award-winning travel money and insurance provider

British Travel Awards winners

Post Office was voted ‘Best Foreign Exchange Provider’ and won a ‘Best Travel Insurance Provider’ award at the British Travel Awards in 2022

Best Travel Insurance Provider

Post Office won a ‘Best Travel Insurance Provider’ award at the Your Money Awards in 2021, 2022 and 2023

5-star cover

Post Office Travel Insurance policies with our Premier cover level are Defaqto 5-star rated

Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. 900412). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

• General Information

Moscow CityPass

The Moscow CityPass is a tourist card that gives you free entry to more than 40 top attractions in the Russian capital, including the Kremlin and Saint Basil's Cathedral.

Included attractions

The  10 most popular attractions  included with the Moscow CityPass are:

• Saint Basil's Cathedral
• Bunker-42 Museum
• Tretyakov Gallery
• Tsaritsyno Palace Museum
• Museum of the Patriotic War 1812
• State Historical Museum
• Great Wooden Palace of Tsar Alexis I in Kolomenskoye
• Moscow Sightseeing Bus Pass
• Moscow River Cruise

Moscow CityPass Prices

You can buy the Moscow CityPass for a duration of 1, 2, 3 or 5 days depending how long you're planning to spend in the city.

Is it worth it?

Entrance into these attractions is worth much more than the cost of the CityPass, yet it offers even more, for example, the Pushkin Museum , the Museum of the History of Vodka and the Museum of Contemporary History , among others, plus discounts at restaurants, shows and shops. If you're already planning to visit these sights, then it's well worth buying the CityPass to save money on tickets.

You may also be interested in

Moscow has seen its fair share of history, from invasions to revolutions: these days it is home to a wealth of culture and is one of the most populated capitals in the world.

Russian National Ballet

Ballet is one of the most emblematic symbols of Russian culture, a dance that has infiltrated countries the world over. Watch a performance in Moscow!

• Pennsylvania (PA)

Moscow Post Office

• Address: 331 N Main St, Moscow PA 18444 Large Map & Directions
• Phone: 570-842-7212
• TTY: 877-889-2457
• Toll-Free: 1-800-Ask-USPS® (275-8777)
• Monday: 8:30AM - 5:00PM
• Tuesday: 8:30AM - 5:00PM
• Wednesday: 8:30AM - 5:00PM
• Thursday: 8:30AM - 5:00PM
• Friday: 8:30AM - 5:00PM
• Saturday: 9:00AM - 12:00PM
• Sunday: CLOSED
• Monday: 6:00AM - 5:15PM
• Tuesday: 6:00AM - 5:15PM
• Wednesday: 6:00AM - 5:15PM
• Thursday: 6:00AM - 5:15PM
• Friday: 6:00AM - 5:15PM
• Saturday: 6:00AM - 4:00PM
• Monday: 5:00PM
• Tuesday: 5:00PM
• Wednesday: 5:00PM
• Thursday: 5:00PM
• Friday: 5:00PM
• Saturday: 3:30PM
• Monday: 8:30AM - 3:00PM
• Tuesday: 8:30AM - 3:00PM
• Wednesday: 8:30AM - 3:00PM
• Thursday: 8:30AM - 3:00PM
• Friday: 8:30AM - 3:00PM
• Saturday: CLOSED

Services Offered at this location

• Bulk Mail Acceptance
• Bulk Mail Account Balance
• Bulk Mail New Permit
• Burial Flags
• Business Line
• Business Reply Mail Account Balance
• Business Reply Mail New Permit
• Duck Stamps
• General Delivery
• Money Orders (Domestic)
• Money Orders (Inquiry)
• Packaged Stamps
• Pickup Accountable Mail
• Pickup Hold Mail
• PO Box Online
• Lobby has Copier
• Lot Parking

Moscow Post Office Map

Reviews & feedback.

Have you visited this branch before? Let others know what you think. Leave your reviews, rating or comments below:

• - - - - - - - -

Other Postal Locations Nearby

Zieglerville post office.

1204 N Gravel Pike Zieglerville, PA 19492

Spring Mount Post Office

York post office.

3435 Concord Rd Office York, PA 17402

West York Carrier Annex Post Office

1250 Smile Way York, PA 17404

West York Post Office

2150 White St Ste 8 York, PA 17404

Jacobus Post Office

2 Smith St York, PA 17407

• International
• Appointments
• Domestic Hotels
• International Hotels
• Attractions
• Ministry of Tourism
• Associations
• Guest Column
• Refund Policy

Moscow plans measures to woo tourists, Foreign Tourist Card in the offing

To woo tourists from across the world, the Moscow City Tourism Committee is taking several measures and to address payment-related issues the Russian government is planning to come out with a virtual ‘Foreign Tourist Card’, that will enable cashless payments for various services.

During the Covid pandemic, the tourist flow to Moscow had dropped significantly. However, the number of Indian tourists visiting Moscow is slowly witnessing an uptrend and with tourist-friendly measures like e-visa, this number is likely to grow in the coming months.

“We are still on our way to restore the flow of Indian tourists in Moscow like it used to be before the pandemic. Before the pandemic, there was very steady growth like 12-15 per cent on a y-o-y basis,” said Bulat Nurmukhanov, Head of International Cooperation Division of Moscow City Tourism Committee.

Travelling to Moscow has now become easier as tourists from India and 54 other countries can apply for an electronic visa to enter Russia from August 1, 2023.

Moreover, initiatives like the Foreign Tourist Card will help address payment-related issues, after the departure of MasterCard and Visa from the Russian market, Bulat said.

“There is an initiative by the Federal Government of Russia to develop a ‘Foreign Tourist Card’. The initiative is under process, and some legislative documents have been amended in order to make this card possible.

“The idea behind this card is that a person back home in India can remotely apply for this card and then he/she can transfer money from the personal bank account to this bank account,” Bulat added.

This will be a virtual card and this will be issued to the person back home. This card will address the payment-related issues of foreign tourists in Moscow.

To give more travel options to tourists, in March this year, Russian flag carrier Aeroflot increased the frequency of its flight services on the Delhi-Moscow route to seven times a week against four weekly services earlier.

India and Russia “in principle” agreed to revise their bilateral air services agreement earlier this month, allowing Russian carriers to operate up to 64 flights per week from 52 to India.

Russian carriers are allowed to operate these flights to six Indian cities, Delhi, Mumbai, Goa, Kolkata, Amritsar and Ahmedabad.

“We are really looking forward to the Indian Airlines to restore their flight connections to Moscow. Right now only Aeroflot is operating flights between Delhi and Goa. However, there are some other options available from Dubai to Moscow,” Bulat said.

In a bid to tackle the language barrier that makes arriving in and navigating in a new country quite intimidating, there are seven tourist centres across Moscow. It also has a call centre for foreign tourists in case they need any help, Bulat said.

“We are working on translating the city navigation into English. Our businesses are really active and quick to respond to what the market requires,” Bulat added.

Source: PTI

RELATED ARTICLES MORE FROM AUTHOR

Singapore Tourism Board invites Indian travellers to enjoy ‘Family Playdates’ summer offer

Saudi’s Qiddiya to build region’s largest water theme park – Aquarabia

Turkiye Tourism and OTOAI to conduct Mega Fam Trip for Indian outbound tour operators

Recent Posts

Accor introduces HERA – a new loyalty and rewards programme for...

Singapore Tourism Board invites Indian travellers to enjoy ‘Family Playdates’ summer...

Turkiye Tourism and OTOAI to conduct Mega Fam Trip for Indian...

art’otel London Hoxton now open

Latest posts.

Australia Post Travel Platinum Mastercard®

A prepaid travel card with 11 currencies to load from, giving you confidence when spending overseas.

• About Australia Post Travel Platinum Mastercard
• Fees & limits
• Get started
• Support & FAQs

The ideal prepaid card for overseas travel

Travel smarter with our Australia Post Travel Platinum Mastercard, a reloadable, multi-currency prepaid card that’s accepted wherever Mastercard is, worldwide 1 . Easily swipe or tap in-store, use online and withdraw money from ATMs 2 .

You could win up to $5000*.

Load between $500 and $5,000 AUD of foreign currency in a single transaction before 31 May 2024 for a chance to win back the value of what you load, up to $5,000! T&Cs apply .

Load up to 11 currencies. Easily switch between USD, EUR, GBP, NZD, THB, CAD, HKD, JPY, SGD, AED and AUD on your travels.

Lock in your exchange rates. Know exactly how much you have to spend online or in-store with locked-in exchange rates 3 .

Travel safely. With no link to your bank account and Mastercard’s Zero Liability 4  protection against fraud and other unauthorised transactions. 

Total control.  Manage and load your prepaid travel money card on the go via    ‘ My Account ’ or the Australia Post Travel Platinum Mastercard app. 

24/7 global assistance. Card lost or stolen? Call for a replacement anytime. You may also be eligible for emergency funds assistance 5 .

Managing your travel money just got easier

Our Australia Post Travel Platinum Mastercard app makes managing your travel money faster and easier. Check your balance, reload in-app, track your spending and switch between currencies.

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Travel Platinum Mastercard in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131. Australian Postal Corporation (ABN 28 864 970 579, AR No. 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). You should consider the Australia Post Travel Platinum Mastercard Product Disclosure Statement (PDF 248kB)  and Financial Services Guide (PDF 72kB)  before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

View the Target Market Determination (PDF 88kB)  for this product.

If you click on links to Australia Post Travel Platinum Mastercard you will be leaving the Australia Post site and be directed to a third-party site to place your order and complete your purchase. Please see the terms and conditions of the third-party site for further details.

1 The ATMs and POS terminals are not owned or operated by Australia Post, the Issuer or Mastercard Prepaid Management Services and Australia Post, the Issuer and Mastercard Prepaid Management Services are not responsible for ensuring that they will accept the Card

2 Some ATM operators may charge their own fees and set their own limits.

3 Lock in your exchange rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.

4 Further information relating to Zero Liability card protection can be found at the Mastercard website .

5 T&Cs apply. Customers must contact Customer Service to report lost or stolen cards. Emergency cash can be arranged up to the balance of your Australia Post Everyday Mastercard, subject to availability of funds at the approved agent location.

*  Subject to promotion T&Cs (PDF 158kB) and Australia Post Travel Platinum Mastercard terms. Open to new and existing Australia Post Travel Platinum Mastercard cardholders who load a minimum of A$500 equivalent in foreign currency in a single transaction between 1 May 2024 and 31 May 2024. Authorised under ACT Permit No. TP 24/00781, NSW Authority No. TP/02973 and SA Permit No. T24/582.

For a full list of Fees & Limits, refer to the Product Disclosure Statement (PDF 258kB) .

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Travel Platinum Mastercard in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131. Australian Postal Corporation (ABN 28 864 970 579, AR No. 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). You should consider the Australia Post Travel Platinum Mastercard Product Disclosure Statement (PDF 248kB)  and Financial Services Guide (PDF 72kB)  before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Travel smarter with our prepaid travel money card

Buy your Australia Post Travel Platinum Mastercard® at a participating  Post Office  or online .

Register / Activate

Register  your prepaid travel money card online.

If you purchased your card online, you’ll need to activate it.

Load your card anytime online through ' My Account ', the Australia Post Travel Platinum Mastercard® app or at any participating Post Office .

Use your card wherever Mastercard is accepted 1 .

1 The ATMs and POS terminals are not owned or operated by Australia Post, the Issuer or Mastercard Prepaid Management Services and Australia Post, the Issuer and Mastercard Prepaid Management Services are not responsible for ensuring that they will accept the Card.

More information

• Product Disclosure Statement (PDF 339kB)
• Financial Services Guide (PDF 72kB)
• Target Market Determination (PDF 88kB)

Can't find an answer below? Call Card Services on 1800 549 718  within Australia or +44 207 649 9404  internationally for help 24/7.

If you have a transaction on your card that doesn't seem right, download the  disputed transaction form .

Frequently asked questions

Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as ​a team. We recognise their continuing connection ​to land, water and community. We pay respect to Elders ​past, present and emerging.